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Loans and Allowance for Loan Losses - FICO Scores (Details) - Consumer - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements $ 38,685 $ 33,099
Percentage of total 100.00% 100.00%
720 and Above    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements $ 31,190 $ 25,970
Percentage of total 81.00% 78.00%
Below 720    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements $ 7,000 $ 6,574
Percentage of total 18.00% 20.00%
No FICO Available    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements $ 495 $ 555
Percentage of total 1.00% 2.00%
Residential mortgage    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements $ 35,279 $ 29,639
Residential mortgage | 720 and Above    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements 28,786 23,598
Residential mortgage | Below 720    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements 6,082 5,597
Residential mortgage | No FICO Available    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements 411 444
Home equity and other consumer loans    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements 3,406 3,460
Home equity and other consumer loans | 720 and Above    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements 2,404 2,372
Home equity and other consumer loans | Below 720    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements 918 977
Home equity and other consumer loans | No FICO Available    
Credit quality of consumer loans    
Loan balances, excluding loans serviced by third parties and loans covered by FDIC loss share agreements $ 84 $ 111