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Related Party Transactions - Additional Information (Detail) - John H. Sykes [Member] - USD ($) $ in Millions	1 Months Ended	3 Months Ended			6 Months Ended
	Jan. 31, 2008	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Schedule of Other Related Party Transactions [Line Items]
Duration of lease	20 years
Lease termination penalty			$ 0.1
Early termination date					Mar. 31, 2021
Payment to landlord under the lease terms		$ 0.0		$ 0.1	$ 0.1	$ 0.2
Related party transaction, description					In January 2008, the Company entered into a lease for a customer experience management center located in Kingstree, South Carolina. The landlord, Kingstree Office One, LLC, is an entity controlled by John H. Sykes, the founder, former Chairman and former Chief Executive Officer of the Company and the father of Charles Sykes, President and Chief Executive Officer of the Company. The lease payments on the 20-year lease were negotiated at or below market rates, and the lease is cancellable at the option of the Company.

A description of the related party transaction, including transactions to which no amounts or nominal amounts were ascribed and such other information deemed necessary to an understanding of the effects of the transactions on the financial statements. Examples of common related party transactions are, sales, purchases and transfers of realty and personal property, services received or furnished, loans and leases to and from top management and affiliates.

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