Segments and Geographic Information (Tables)

3 Months Ended

Mar. 31, 2019

Information about the Company’s reportable segments is as follows (in thousands):

	Americas			EMEA			Other ⁽¹⁾			Consolidated
Three Months Ended March 31, 2019:
Revenues	$	324,777		$	78,128		$	20		$	402,925
Percentage of revenues		80.6	%		19.4	%		0.0	%		100.0	%
Depreciation, net	$	11,507		$	1,626		$	764		$	13,897
Amortization of intangibles	$	3,438		$	848		$	—		$	4,286
Income (loss) from operations	$	30,068		$	1,491		$	(14,807	)	$	16,752
Total other income (expense), net								(383	)		(383	)
Income taxes								(4,682	)		(4,682	)
Net income										$	11,687
Three Months Ended March 31, 2018:
Revenues	$	340,721		$	73,627		$	23		$	414,371
Percentage of revenues		82.2	%		17.8	%		0.0	%		100.0	%
Depreciation, net	$	12,683		$	1,411		$	742		$	14,836
Amortization of intangibles	$	3,992		$	221		$	—		$	4,213
Income (loss) from operations	$	25,864		$	4,639		$	(16,219	)	$	14,284
Total other income (expense), net								(880	)		(880	)
Income taxes								(2,456	)		(2,456	)
Net income										$	10,948

(1) Other items (including corporate and other costs, other income and expense, and income taxes) are included for purposes of reconciling to the Company’s consolidated totals as shown in the tables above for the periods shown. Inter-segment revenues are not material to the Americas and EMEA segment results.

Operations by Geographic Location

The following table represents a disaggregation of revenue from contracts with customers by geographic location and by the reportable segment for each category (in thousands):

	Three Months Ended March 31,
	2019		2018
Americas:
United States	$	162,032	$	171,446
The Philippines		56,078		60,086
Costa Rica		30,717		32,075
Canada		25,564		27,189
El Salvador		20,476		20,011
People's Republic of China		8,903		9,348
Australia		7,629		7,702
Mexico		6,557		6,318
Other		6,821		6,546
Total Americas		324,777		340,721
EMEA:
Germany		23,864		24,175
United Kingdom		16,885		13,347
Sweden		13,640		14,130
Romania		8,512		8,136
Other		15,227		13,839
Total EMEA		78,128		73,627
Total Other		20		23
	$	402,925	$	414,371