Property and Equipment

12 Months Ended

Dec. 31, 2015

Property, Plant and Equipment [Abstract]

Note 12. Property and Equipment

Property and equipment consist of the following (in thousands):


	December 31,
	2015		2014
Land	$	3,447	$	3,600
Buildings and leasehold improvements		96,926		94,786
Equipment, furniture and fixtures		291,993		293,857
Capitalized internally developed software costs		17,299		7,963
Transportation equipment		546		531
Construction in progress		8,703		8,071

		418,914		408,808
Less: Accumulated depreciation		306,952		298,928

	$	111,962	$	109,880

Capitalized internally developed software, net of depreciation, included in “Property and equipment, net” in the accompanying Consolidated Balance Sheets was as follows (in thousands):


	December 31,
	2015		2014
Capitalized internally developed software costs, net	$	8,135	$	1,270

Winter Storm Damage

In February 2015, customer contact management centers (the “facilities”) located in Perry County, Kentucky, Buchanan County, Virginia and Wise, Virginia experienced damage to the buildings and contents as a result of winter storms. The Company filed an insurance claim with its property insurance company to recover losses of $1.6 million. The Company received $0.5 million and $1.1 million in April 2015 and July 2015, respectively, for costs to clean up and repair the facilities and business interruption. The Company completed the necessary clean up and repairs. The claim was finalized during the third quarter of 2015, resulting in a $0.9 million net gain on insurance settlement included in “General and administrative” in the accompanying Consolidated Statement of Operations for the year ended December 31, 2015.

Sale of Fixed Assets, Land and Building Located in Bismarck, North Dakota

In November 2014, the Company sold the fixed assets, land and building located in Bismarck, North Dakota, with a net carrying value of $0.5 million, for cash of $3.1 million (net of selling costs of $0.2 million). This resulted in a net gain on disposal of property and equipment of $2.6 million, which is included in “Net gain (loss) on disposal of property and equipment” in the accompanying Consolidated Statement of Operations for the year ended December 31, 2014.