10-Q 1 b87809e10vq.htm FORM 10-Q e10vq
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
     
þ   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2011
OR
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission file number: 0-28074
SAPIENT CORPORATION
(Exact name of registrant as specified in its charter)
     
Delaware
(State or other jurisdiction of
incorporation or organization)
  04-3130648
(I.R.S. Employer
Identification No.)
     
131 Dartmouth St, Boston, MA
(Address of principal executive offices)
  02116
(Zip Code)
617-621-0200
(Registrant’s telephone number, including area code)

(none)
(Former name, former address and former fiscal year, if changed since last report)
     Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ No o
     Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ No o
     Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
             
Large accelerated filer þ   Accelerated filer o   Non-accelerated filer o   Smaller reporting company o
        (Do not check if a smaller reporting company)    
     Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes o No þ
     Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
     
Class   Outstanding at October 31, 2011
Common Stock, $0.01 par value per share   139,790,560 shares
 
 

 


 

SAPIENT CORPORATION
INDEX
         
       
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 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2
 EX-101 INSTANCE DOCUMENT
 EX-101 SCHEMA DOCUMENT
 EX-101 CALCULATION LINKBASE DOCUMENT
 EX-101 LABELS LINKBASE DOCUMENT
 EX-101 PRESENTATION LINKBASE DOCUMENT
 EX-101 DEFINITION LINKBASE DOCUMENT
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
     This Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 (the “Exchange Act”). All statements included in this Quarterly Report, including those related to our cash and liquidity resources, our cash expenditures relating to dividend payments and restructuring, our tax estimates, the outcome of tax audits, the effects of restructuring certain subsidiaries, our accrual of contingent liabilities, the effects of changes in interest rates, the impact of new accounting pronouncements, anticipated revenue from our services, including traditional IT consulting services, our ability to meet working capital and capital expenditure requirements, the outcome of litigation, our ability to sell auction rate securities, as well as any statement other than statements of historical facts regarding our strategy, future operations, financial position, estimated revenues, projected costs, prospects, plans and objectives are forward-looking statements. When used in this Quarterly Report, the words “will,” “believe,” “anticipate,” “intend,” “estimate,” “expect,” “project” and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We cannot guarantee future results, levels of activity, performance or achievements and you should not place undue reliance on our forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of various factors, including the risks described below in Part II, Item 1A, “Risk Factors” in this Quarterly Report. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures or strategic investments. In addition, any forward-looking statements represent our expectation only as of the day this Quarterly Report was first filed with the Securities and Exchange Commission (“SEC”) and should not be relied on as representing our expectations as of any subsequent date. While we may elect to update forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, even if our expectations change, except as required by law.

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SAPIENT CORPORATION
PART I. FINANCIAL INFORMATION
Item 1. Financial Statements (Unaudited)
CONSOLIDATED AND CONDENSED BALANCE SHEETS
                 
    September 30,     December 31,  
    2011     2010  
    (Unaudited)  
    (In thousands, except  
    per share and share amounts)  
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 155,294     $ 219,448  
Marketable securities, current portion
    8,387       8,861  
Restricted cash, current portion
    266       1,416  
Accounts receivable, less allowance for doubtful accounts of $141 and $91 at September 30, 2011 and December 31, 2010, respectively
    145,846       136,300  
Unbilled revenues
    77,109       49,765  
Deferred tax assets, current portion
    16,229       23,938  
Prepaid expenses and other current assets
    26,730       21,256  
 
           
Total current assets
    429,861       460,984  
Marketable securities, net of current portion
    1,290       1,269  
Restricted cash, net of current portion
    3,779       3,093  
Property and equipment, net
    53,160       35,571  
Purchased intangible assets, net
    39,666       17,629  
Goodwill
    108,672       77,865  
Deferred tax assets, net of current portion
    20,262       19,692  
Other assets
    8,764       7,619  
 
           
Total assets
  $ 665,454     $ 623,722  
 
           
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
  $ 30,557     $ 18,714  
Accrued expenses
    39,620       51,444  
Accrued compensation
    71,715       66,609  
Accrued restructuring costs, current portion
    1,179       3,129  
Income taxes payable
    9,960       567  
Deferred revenues
    18,056       18,558  
 
           
Total current liabilities
    171,087       159,021  
Accrued restructuring costs, net of current portion
    436        
Other long-term liabilities
    40,983       22,396  
 
           
Total liabilities
    212,506       181,417  
 
           
Commitments and contingencies (Note 6)
               
Stockholders’ equity:
               
Preferred stock, par value $0.01 per share, 5,000,000 shares authorized and none issued or outstanding at September 30, 2011 and December 31, 2010
           
Common stock, par value $0.01 per share, 200,000,000 shares authorized, 139,845,592 and 137,307,612 shares issued at September 30, 2011 and December 31, 2010, respectively
    1,399       1,373  
Additional paid-in capital
    527,192       555,562  
Treasury stock, at cost, 99,928 and 458,664 shares at September 30, 2011 and December 31, 2010, respectively
    (537 )     (2,466 )
Accumulated other comprehensive loss
    (21,894 )     (12,488 )
Accumulated deficit
    (53,212 )     (99,676 )
 
           
Total stockholders’ equity
    452,948       442,305  
 
           
Total liabilities and stockholders’ equity
  $ 665,454     $ 623,722  
 
           
The accompanying notes are an integral part of these Consolidated and Condensed Financial Statements.

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SAPIENT CORPORATION
CONSOLIDATED AND CONDENSED STATEMENTS OF OPERATIONS
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
            (Unaudited)          
    (In thousands, except per share amounts)  
Revenues:
                               
Service revenues
  $ 262,730     $ 217,057     $ 758,686     $ 600,631  
Reimbursable expenses
    11,152       11,525       30,548       30,375  
 
                       
Total gross revenues
    273,882       228,582       789,234       631,006  
 
                       
Operating expenses:
                               
Project personnel expenses
    176,639       148,003       520,054       415,115  
Reimbursable expenses
    11,152       11,525       30,548       30,375  
 
                       
Total project personnel expenses and reimbursable expenses
    187,791       159,528       550,602       445,490  
Selling and marketing expenses
    8,632       9,298       29,104       28,170  
General and administrative expenses
    44,337       38,443       126,418       110,821  
Restructuring and other related charges
    1,191       34       6,777       448  
Amortization of purchased intangible assets
    1,725       1,301       4,286       4,127  
Acquisition costs and other related charges
    1,082             1,305       111  
 
                       
Total operating expenses
    244,758       208,604       718,492       589,167  
 
                       
Income from operations
    29,124       19,978       70,742       41,839  
Interest and other income, net
    2,037       942       4,752       2,487  
 
                       
Income before income taxes
    31,161       20,920       75,494       44,326  
Provision for income taxes
    12,059       6,645       29,030       16,208  
 
                       
Net income
  $ 19,102     $ 14,275     $ 46,464     $ 28,118  
 
                       
Basic net income per share
  $ 0.14     $ 0.11     $ 0.34     $ 0.21  
 
                       
Diluted net income per share
  $ 0.13     $ 0.10     $ 0.33     $ 0.20  
 
                       
Weighted average common shares
    138,679       132,774       137,539       131,517  
Weighted average dilutive common share equivalents
    3,929       6,469       4,221       6,796  
 
                       
Weighted average common shares and dilutive common share equivalents
    142,608       139,243       141,760       138,313  
 
                       
The accompanying notes are an integral part of these Consolidated and Condensed Financial Statements.

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SAPIENT CORPORATION
CONSOLIDATED AND CONDENSED STATEMENTS OF CASH FLOWS
                 
    Nine Months Ended  
    September 30,  
    2011     2010  
    (Unaudited)  
    (In thousands)  
Cash flows from operating activities:
               
Net income
  $ 46,464     $ 28,118  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Loss recognized on disposition of fixed assets
    42       240  
Unrealized loss on financial instruments
    150       167  
Unrealized gain on investments
          (132 )
Depreciation expense
    13,943       11,910  
Amortization of purchased intangible assets
    4,286       4,127  
Deferred income taxes
    9,161       2,761  
Stock-based compensation expense
    14,237       13,924  
Non-cash restructuring charges
    4,564        
Changes in operating assets and liabilities, net of impact of acquisitions:
               
Accounts receivable
    (4,439 )     (9,454 )
Unbilled revenues
    (24,280 )     (18,835 )
Prepaid expenses and other current assets
    (5,954 )     (6,612 )
Other assets
    (670 )     (1,381 )
Accounts payable
    8,318       1,104  
Accrued expenses
    (2,462 )     3,435  
Accrued compensation
    (3,621 )     1,334  
Accrued restructuring costs
    (1,539 )     (2,457 )
Deferred revenues
    (844 )     (4,166 )
Other long-term liabilities
    5,583       2,775  
 
           
Net cash provided by operating activities
    62,939       26,858  
 
           
 
               
Cash flows from investing activities:
               
Cash paid for acquisitions, net of cash acquired
    (44,602 )     (3,163 )
Purchases of property and equipment and cost of internally developed software
    (28,711 )     (15,019 )
Sales and maturities of marketable securities classified as trading
          16,425  
Sales and maturities of marketable securities not classified as trading
    4,470       881  
Purchases of marketable securities
    (4,783 )      
Cash (paid) received on financial instruments, net
    (193 )     535  
Change in restricted cash
    654       (27 )
 
           
Net cash used in investing activities
    (73,165 )     (368 )
 
           
 
               
Cash flows from financing activities:
               
Principal payments under capital lease obligations
    (54 )     (62 )
Proceeds from credit facilities
    10,387       3,050  
Repayment of amounts borrowed under credit facilities
    (14,807 )      
Proceeds from stock option and purchase plans
    8,388       5,943  
Repayment of acquired debt
    (3,766 )      
Dividends paid on common stock
    (48,873 )     (46,832 )
 
           
Net cash used in financing activities
    (48,725 )     (37,901 )
 
           
Effect of exchange rate changes on cash and cash equivalents
    (5,203 )     5,661  
 
           
Decrease in cash and cash equivalents
    (64,154 )     (5,750 )
Cash and cash equivalents, at beginning of period
    219,448       195,678  
 
           
Cash and cash equivalents, at end of period
  $ 155,294     $ 189,928  
 
           
 
               
Supplemental cash flow information:
               
Non-cash investing transaction:
               
Common stock issued as contingent earnout consideration associated with acquisition
  $ 4,872     $ 2,371  
 
           
The accompanying notes are an integral part of these Consolidated and Condensed Financial Statements.

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NOTES TO UNAUDITED CONSOLIDATED AND CONDENSED FINANCIAL STATEMENTS
1. Basis of Presentation
     The accompanying unaudited consolidated and condensed financial statements have been prepared by Sapient Corporation pursuant to the rules and regulations of the Securities and Exchange Commission regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements and should be read in conjunction with the audited consolidated financial statements and notes thereto for the year ended December 31, 2010 included in the Company’s Annual Report on Form 10-K. These financial statements reflect all adjustments (consisting solely of normal, recurring adjustments) which are, in the opinion of management, necessary for a fair statement of results for the interim periods presented. Certain items for the three and nine months ended September 30, 2010 have been reclassified to conform to current period presentation. The results of operations for the three and nine months ended September 30, 2011 are not necessarily indicative of the results to be expected for any future period or the full fiscal year.
     During the first quarter of 2011, the Company re-evaluated its 2010 classification, as a component of operating activities, of cash inflows from the sale of trading auction rate securities (“ARS”), pursuant to a nontransferable rights offering (the “Put Right”) with UBS AG (“UBS”), one of its brokers. These securities were originally purchased prior to 2008, classified as available-for-sale, and the cash outflows to purchase the securities were included as a component of investing activities in the statements of cash flows. When the Company entered into the Put Right arrangement in 2008, the Company re-classified these securities to trading securities. The Company has determined that a more appropriate classification relating to the sale of these securities in 2010 would be to include them as a component of investing activities rather than an as a component of operating activities.
     The Company is revising, as it files its Forms 10-Q and Form 10-K for 2011, its statements of cash flows for the fiscal year ended December 31, 2010 and the related interim periods to classify proceeds from the sale of its trading ARS as cash inflows from investing activities. The Company is revising the statement of cash flows information to decrease cash provided by (increase cash used in) operating activities and decrease cash used in (increase cash provided by) investing activities by $16.4 million for the year ended December 31, 2010, $16.4 million for the nine months ended September 30, 2010, $9.6 million for the six months ended June 30, 2010 and $1.9 million for the three months ended March 31, 2010. The revision has no impact on the net change in cash and cash equivalents or on the Company’s total balance of cash and cash equivalents as previously reported for any of the relevant periods. The revised statements of cash flows are summarized as follows (in thousands):
                                 
    Twelve Months     Nine Months     Six Months     Three Months  
    Ended     Ended     Ended     Ended  
    December 31,     September 30,     June 30,     March 31,  
    2010     2010     2010     2010  
Net cash provided by (used in) operating activities
  $ 70,885     $ 26,858     $ 7,200     $ (7,990 )
Net cash (used in) provided by investing activities
    (17,011 )     (368 )     730       (2,234 )
Net cash used in financing activities
    (33,856 )     (37,901 )     (42,633 )     (44,317 )
Effect of exchange rate changes on cash and cash equivalents
    3,752       5,661       294       930  
 
                       
Increase (decrease) in cash and cash equivalents
    23,770       (5,750 )     (34,409 )     (53,611 )
Cash and cash equivalents, at beginning of period
    195,678       195,678       195,678       195,678  
 
                       
Cash and cash equivalents, at end of period
  $ 219,448     $ 189,928     $ 161,269     $ 142,067  
 
                       
     During the third quarter of 2011, the Company identified errors totaling $0.8 million in the recording of reimbursable expenses, which overstated income from operations in the second quarter of 2011. The Company recorded an increase to operating expenses of $0.8 million in the third quarter of 2011 to correct the errors. Management has concluded that the impact of these errors was not material to the affected prior period and that the correction of the errors is not material to the three months ended September 30, 2011.
     Unless the context requires otherwise, references in this Quarterly Report to “Sapient,” “the Company,” “we,” “us” or “our” refer to Sapient Corporation and its consolidated subsidiaries.
2. Acquisitions
2011 Acquisitions
D&D Holdings Limited
     On September 6, 2011, the Company acquired D&D Holdings Ltd. (“DAD”), an advertising agency based in London, England that operates in the United Kingdom and continental Europe. The Company acquired DAD in order to strengthen its capabilities in marketing campaign production and direct response measurement. DAD’s results of operations are reflected in the Company’s consolidated statements of operations from the acquisition date, and the acquisition added approximately 200 people.
     The acquisition date fair value, net of cash acquired, was $45.2 million for the purchase of 100% of DAD’s outstanding shares. The $45.2 million consisted of $29.5 million in cash and deferred contingent consideration with an estimated fair value of $15.7 million. Also, $9.8 million in cash was placed into escrow, and shall serve as security for any claims made by the Company under the terms of an escrow

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agreement between the Company and the former owners of DAD. The escrow amount may also be utilized for the potential settlement of a portion of the deferred contingent consideration.
     The acquisition of DAD has been accounted for using the acquisition method. Assets acquired and liabilities assumed were recorded at their estimated fair values as of the acquisition date. The fair values of identifiable intangible assets were based on valuations using the income approach and estimates provided by management. The excess of the purchase price over the tangible assets, identifiable intangible assets and assumed liabilities was recorded as goodwill. The allocation of the purchase price is based upon a valuation of certain assets acquired and liabilities assumed. The purchase price allocation was as follows (in thousands):
         
    Amount  
Accounts receivable
  $ 7,301  
Other current assets
    265  
Property and equipment
    1,810  
Deferred tax asset
    3,367  
Indentifiable intangible assets
    25,231  
Goodwill
    23,996  
 
     
Total assets acquired
    61,970  
 
     
 
       
Accounts payable, accrued expenses and other current liabilities
    (5,107 )
Bank debt
    (3,766 )
Deferred tax liabilities
    (7,925 )
 
     
Total liabilities assumed
    (16,798 )
 
     
Total allocation of purchase price consideration
  $ 45,172  
 
     
     The Company believes the amount of goodwill resulting from the purchase price allocation is attributable to the workforce of the acquired business (which is not eligible for separate recognition as an identifiable intangible asset) and the expected synergistic benefits of being able to leverage DAD’s expertise with the Company’s existing services to provide integrated advertising services to the customer bases of both the Company and DAD in the European market. All of the goodwill was allocated to the Company’s SapientNitro operating segment. The following table presents the estimated fair values (in thousands) and useful lives of intangible assets acquired:
             
            Weighted
            Average Useful Life
    Amount     (in years)
Customer relationships
  $ 19,459     7
Intellectual property
    4,088     8
Non-compete agreements
    1,275     3
Tradename
    409     1.5
 
         
Identifiable intangible assets
  $ 25,231      
 
         
     The useful lives of these intangible assets were based upon the patterns in which the economic benefits related to such assets are expected to be realized, and the intangible assets will be amortized on a basis reflecting those economic patterns. The acquired goodwill and intangible assets are not deductible for tax purposes.
     The former shareholders of DAD are also eligible to receive additional consideration of up to $21.1 million, which is contingent on the fulfillment of certain financial conditions within the period from July 1, 2011 to June 30, 2014. If such conditions are achieved, the consideration is payable under certain circumstances in cash, common stock or a combination of both. Using a discounted cash flow method, the Company recorded an estimated liability of $15.7 million as of the acquisition date and $15.0 million as of September 30, 2011 (the change in estimated fair value was due to foreign currency fluctuation, as the functional currency of the liability is the British pound). The Company will continue to assess the probability that these conditions will be fulfilled, and any subsequent changes in the estimated fair value of the liability will be reflected in earnings.
     The Company also issued to certain employees of DAD rights to receive a combination of cash and common stock that are contingent on the continued employment of the recipients. These awards, which have an estimated value of $3.9 million, will be accounted for as compensation expense over the associated vesting period of three years.
     Consolidated service revenues and net income for the three months ended September 30, 2011 include $2.0 million and $(0.4) million, respectively, attributable to DAD since the acquisition date. The unaudited pro forma information in the table below summarizes the Company’s consolidated results of operations for the periods presented, as if the acquisition of DAD had occurred on January 1, 2010 (in thousands, except per share amounts). The pro forma financial information is presented for comparative purposes only and is not necessarily indicative of the results of operations that actually would have been achieved if the acquisition had taken place at the beginning of 2010.

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    Pro Forma, Unaudited     Pro Forma, Unaudited  
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Service revenues
  $ 267,552     $ 222,140     $ 777,665     $ 615,217  
Net income
  $ 17,941     $ 13,036     $ 42,787     $ 24,732  
Basic net income per share
  $ 0.13     $ 0.10     $ 0.31     $ 0.19  
Diluted net income per share
  $ 0.12     $ 0.09     $ 0.30     $ 0.18  
Clanmo GmbH
     On July 13, 2011, the Company acquired Clanmo GmbH (“Clanmo”), a full-service mobile interactive agency based in Cologne, Germany. Clanmo focuses on strategy, communications, design, and technological implementation. The Company acquired Clanmo in order to strengthen its mobile interactive capabilities in the European market. Clanmo’s results of operations are reflected in the Company’s consolidated statements of operations from the acquisition date, and the acquisition added approximately 50 people.
     The acquisition date fair value, net of cash acquired, was $5.4 million for the purchase of 100% of Clanmo’s outstanding shares, and was paid entirely in cash. Of the total purchase price, $0.6 million was placed into escrow, and shall serve as security for any claims made by the Company under the terms of an escrow agreement between the Company and the former owners of Clanmo.
     The acquisition of Clanmo has been accounted for using the acquisition method. Assets acquired and liabilities assumed were recorded at their estimated fair values as of the acquisition date. The fair values of identifiable intangible assets were based on valuations using the income approach and estimates provided by management. The excess of the purchase price over the tangible assets, identifiable intangible assets and assumed liabilities was recorded as goodwill. The allocation of the purchase price is based upon a valuation of certain assets acquired and liabilities assumed. The purchase price allocation was as follows (in thousands):
         
    Amount  
Cash
  $ 320  
Accounts receivable
    1,282  
Other assets
    190  
Property and equipment
    96  
Indentifiable intangible assets
    2,271  
Goodwill
    3,211  
 
     
Total assets acquired
    7,370  
 
     
 
       
Accounts payable, accrued expenses and other current liabilities
    (630 )
Deferred revenues
    (313 )
Deferred tax liabilities
    (750 )
 
     
Total liabilities assumed
    (1,693 )
 
     
Total allocation of purchase price consideration
  5,677  
Less: cash acquired
    (320 )
 
     
Total purchase price, net of cash acquired
  $ 5,357  
 
     
     The Company believes the amount of goodwill resulting from the purchase price allocation is attributable to the workforce of the acquired business (which is not eligible for separate recognition as an identifiable intangible asset) and the expected synergistic benefits of being able to leverage Clanmo’s mobile interactive expertise with the Company’s existing services to provide a more comprehensive integrated service offering to the Company’s existing customer base, and prospective new customers, in the European market. All of the goodwill was allocated to the Company’s SapientNitro operating segment. The following table presents the estimated fair values (in thousands) and useful lives of intangible assets acquired:
             
            Weighted
            Average Useful
    Amount     Life (in years)
Customer relationships
  $ 1,447     7
Developed technology
    463     8
Non-compete agreements
    318     5
Tradename
    43     1.5
 
         
Identifiable intangible assets
  $ 2,271      
 
         
     The useful lives of these intangible assets were based upon the patterns in which the economic benefits related to such assets are expected to be realized, and the intangible assets will be amortized on a basis reflecting those economic patterns. The acquired goodwill and intangible assets are not deductible for tax purposes.

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     The acquisition of Clanmo did not include any contingent consideration.
     Consolidated service revenues and net income for the three months ended September 30, 2011 include $1.6 million and $0.2 million, respectively, attributable to Clanmo since the acquisition date. Pro forma results of operations have not been presented, as the acquisition of Clanmo was not material to the Company’s results of operations for any periods presented.
     The Company recognized acquisition costs and other related charges of $1.1 million and $1.3 million for the three and nine months ended September 30, 2011, respectively. These expenses were associated with third-party professional services relating to the evaluation, due diligence and closing processes, primarily relating to DAD and Clanmo.
Prior Year Acquisitions
Nitro Limited
     On July 1, 2009, the Company completed its acquisition of Nitro Ltd. (“Nitro”), a global advertising network. Nitro operated across North America, Europe, Australia and Asia. The acquisition added approximately 300 employees. The Company acquired Nitro to leverage Nitro’s traditional advertising services with the Company’s digital commerce and marketing technology services. Nitro’s results of operations are reflected in the Company’s consolidated statements of operations as of July 1, 2009. The Nitro transaction was accounted for using the acquisition method.
     The purchase price, net of cash acquired, was $31.0 million for the acquisition of 100% of Nitro’s outstanding shares. The $31.0 million consisted of $11.1 million in cash, net of cash acquired, deferred consideration with an estimated fair value of $8.1 million and the issuance of 3.3 million shares of restricted common stock valued at $11.8 million. The value of common stock was determined as $6.27 per share, the value of the Company’s common stock on the acquisition date, less $8.7 million. The $8.7 million reduction in purchase price reflects the impact of selling restrictions on the shares of $7.1 million, and a $1.6 million reduction for the value of shares transferred as consideration that were also tied to the seller’s continued employment. The $1.6 million had been accounted for as compensation expense over the associated vesting period, which was originally scheduled to end in June 2013. However, during the first quarter of 2011, the seller’s employment with Sapient was terminated. Under the terms of the original agreement, the seller was entitled to retain the entire $1.6 million value upon termination by the Company and therefore the unrecognized compensation expense was accelerated, resulting in a $1.0 million charge to earnings during the first quarter of 2011. This charge is included in “Restructuring and other related charges” in the Company’s consolidated and condensed statement of operations for the nine months ended September 30, 2011.
     The Company acquired a deferred consideration obligation of $8.0 million in connection with the acquisition of Nitro. The obligation was denominated in a foreign currency. Pursuant to the purchase agreement, the seller agreed to indemnify the Company for payments in excess of $8.0 million. The Company paid $4.6 million in 2009 and $3.2 million in 2010 to settle this obligation. As of September 30, 2011, the Company had a deferred consideration obligation of $1.3 million, offset by an indemnification asset of $1.1 million.
Derivatives Consulting Group Limited
     On August 6, 2008, the Company acquired 100% of the outstanding shares of Derivatives Consulting Group Limited (“DCG”). Aggregate initial consideration for the acquisition totaled $31.3 million, which consisted of: (i) cash consideration of $21.9 million, (ii) stock consideration of 307,892 shares, issued on the acquisition date, valued at $2.3 million, (iii) deferred stock consideration of 395,125 shares, valued at $4.5 million, which were issued in February 2010, and (iv) transaction costs of $2.6 million.
     Pursuant to the agreement, the former shareholders of DCG could earn additional consideration subject to achieving certain operating objectives in years one, two and three, ending March 31, 2009, 2010 and 2011, respectively. The year one operating objectives were partially achieved and, as a result, the Company paid approximately $5.6 million in contingent consideration in 2009, which comprised $2.4 million in common stock and $3.2 million in cash. The Company determined that the amount of contingent consideration due related to achievement of year two performance objectives was $2.4 million, which the Company settled by issuing 235,744 shares of common stock during the second quarter of 2010. The Company determined that the amount of contingent consideration due related to achievement of year three performance objectives was $4.9 million, which the Company settled by issuing 358,736 shares of common stock (from treasury) during the second quarter of 2011. As the DCG acquisition was completed in 2008, it was accounted for as a business combination under the purchase method. Accordingly, all of the aforementioned contingent consideration amounts resulted in increases to goodwill at the times those amounts were earned.
3. Marketable Securities and Fair Value Disclosures
Marketable Securities
     As of September 30, 2011, the estimated fair value of the Company’s marketable securities classified as available-for-sale securities was $9.7 million. As of December 31, 2010, the estimated fair value of the Company’s marketable securities classified as available-for-sale securities was $10.1 million. The Company sold, at amortized cost, $16.4 million of its ARS classified as trading securities during the first nine months of 2010. The Company did not hold any marketable securities classified as trading securities as of September 30, 2011 or December 31, 2010.

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     The following tables present details of the Company’s marketable securities as of September 30, 2011 and December 31, 2010 (in thousands):
                                 
    Available-for-Sale Securities as of September 30, 2011  
    Amortized Cost     Gross Unrealized
Gains
    Gross Unrealized
Losses
    Estimated Fair
Value
 
Long-term:
                               
Auction rate securities
  $ 1,400     $     $ (110 )   $ 1,290  
Short-term:
                               
Mutual fund deposits
    8,402             (15 )     8,387  
 
                       
Total
  $ 9,802     $     $ (125 )   $ 9,677  
 
                       
                                 
    Available-for-Sale Securities as of December 31, 2010  
    Amortized Cost     Gross Unrealized
Gains
    Gross Unrealized
Losses
    Estimated Fair
Value
 
Long-term:
                               
Auction rate securities
  $ 1,400     $     $ (131 )   $ 1,269  
Short-term:
                               
Mutual fund deposits
    8,882             (21 )     8,861  
 
                       
Total
  $ 10,282     $     $ (152 )   $ 10,130  
 
                       
     As of September 30, 2011, all of the Company’s available-for-sale ARS had been in an unrealized loss position for more than twelve months.
     Using a discounted cash flow analysis, the Company determined that the fair value of its ARS classified as available-for-sale securities was $110,000 less than their amortized cost as of September 30, 2011, compared to $131,000 less than their amortized cost as of December 31, 2010. The change in valuation, an unrealized gain of $21,000, was recorded as a component of comprehensive income for the nine months ended September 30, 2011. The gross unrealized losses on ARS of $110,000 and $131,000 as of September 30, 2011 and December 31, 2010, respectively, are included in the “accumulated other comprehensive loss” caption on the Company’s consolidated and condensed balance sheets. The Company does not intend to sell its ARS classified as available-for-sale until a successful auction occurs and these ARS investments are liquidated at amortized cost, nor does the Company expect to be required to sell these ARS before a successful auction occurs.
     As of December 31, 2009, the amortized cost of the Company’s investment in the Primary Fund, a mutual fund that had suspended redemptions, was $1.0 million. Due to events in 2009 that limited the liquidity of this investment, the Company recorded an impairment charge of $0.2 million in 2009. In January 2010, the Company received the remaining $0.8 million balance.
     The following table reconciles total other-than-temporary impairment losses to other-than-temporary losses recognized in earnings for the Company’s available-for-sale securities for the three and nine months ended September 30, 2011 and 2010 (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Total other-than-temporary losses
  $     $     $     $ (4 )
Less: portion of losses recorded in other comprehensive income
                      (4 )
 
                       
Net impairment losses recognized in earnings
  $     $     $     $  
 
                       
     Actual maturities of our marketable securities may differ from contractual maturities because some borrowers have the right to call or prepay the obligations. Gross gains and losses realized on sales of securities are calculated using the specific identification method, and were not material to the Company’s operations for the three and nine months ended September 30, 2011 and 2010.
Fair Value Disclosures
     The Company accounts for certain assets and liabilities at fair value. The following tables present the Company’s fair value hierarchy for its cash equivalents, marketable securities, foreign exchange option contracts and acquired assets and liabilities which are measured at fair value on a recurring basis as of September 30, 2011 and December 31, 2010 (in thousands):

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    Fair Value Measurements at September 30, 2011 Using  
    Level 1     Level 2     Level 3     Total  
Financial assets:
                               
Auction rate securities
  $     $     $ 1,290     $ 1,290  
Bank time deposits
          68,939             68,939  
Foreign exchange option contracts, net
          354             354  
Money market fund deposits
    2,069                   2,069  
Mutual funds
    8,387                   8,387  
Indemnification assets acquired
                977       977  
 
                       
Total
  $ 10,456     $ 69,293     $ 2,267     $ 82,016  
 
                       
                                 
    Level 1     Level 2     Level 3     Total  
Financial liabilities:
                               
Foreign exchange option contracts, net
  $     $ 563     $     $ 563  
Deferred consideration acquired
                231       231  
Contingent consideration liability associated with acquisition
                14,962       14,962  
Other long-term liabilities acquired
                1,494       1,494  
 
                       
Total
  $     $ 563     $ 16,687     $ 17,250  
 
                       
                                 
    Fair Value Measurements at December 31, 2010 Using  
    Level 1     Level 2     Level 3     Total  
Financial assets:
                               
Auction rate securities
  $     $     $ 1,269     $ 1,269  
Bank time deposits
          65,646             65,646  
Foreign exchange option contracts, net
          133             133  
Money market fund deposits
    27,703                   27,703  
Mutual funds
    8,861                   8,861  
Indemnification assets acquired
                1,078       1,078  
 
                       
Total
  $ 36,564     $ 65,779     $ 2,347     $ 104,690  
 
                       
                                 
    Level 1     Level 2     Level 3     Total  
Financial liabilities:
                               
Foreign exchange option contracts, net
  $     $     $     $  
Deferred consideration acquired
                231       231  
Other long-term liabilities acquired
                1,419       1,419  
 
                       
Total
  $     $     $ 1,650     $ 1,650  
 
                       
     In January 2010, the Financial Accounting Standards Board (“FASB”) issued guidance related to disclosures of fair value measurements. The guidance requires gross presentation of activity within the Level 3 measurement roll-forward (below) and details of transfers in and out of Level 1 and 2 measurements. It also clarifies two existing disclosure requirements on the level of disaggregation of fair value measurements and disclosures on inputs and valuation techniques. A change in the hierarchy of an investment from its current level will be reflected in the period during which the pricing methodology of such investment changes. Disclosure of the transfer of securities from Level 1 to Level 2 or Level 3 will be made in the event that the related security is significant to total cash and investments. The Company did not have any transfers of assets and liabilities between Level 1 and Level 2 of the fair value measurement hierarchy during the nine months ended September 30, 2011.
     Level 1 assets consist of money market fund deposits and mutual funds that are traded in active markets with sufficient volume and frequency of transactions. The fair values of these assets were determined from quoted prices in active markets for identical assets.
     Level 2 assets consist of bank time deposits and foreign exchange option contracts and Level 2 liabilities consist of foreign exchange option contracts. The fair values of these assets and liabilities were determined from inputs that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.
     Level 3 assets include ARS investments structured with short-term interest rate reset dates of generally less than ninety days but with contractual maturities that can be well in excess of ten years. At the end of each reset period, which occurs every seven to thirty-five days, investors can continue to hold the investments at par or sell the securities at auction provided there are willing buyers to make the auction successful. The ARS investments the Company holds are collateralized by student loans and municipal debt and have experienced failed auctions. Level 3 assets and liabilities also include the following financial assets and liabilities, assumed as a result of the Nitro acquisition: (i) indemnification assets; (ii) deferred consideration; and (iii) other long-term liabilities.
     The following table presents a summary of changes in fair value of the Company’s Level 3 financial assets and liabilities measured on a recurring basis for the nine months ended September 30, 2011 (in thousands):

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    Level 3 Inputs  
    Assets     Liabilities  
Balance at December 31, 2010
  $ 2,347     $ 1,650  
Transfer into Level 3 (contingent consideration liability associated with acquisition)
          15,655  
Change in fair value of contingent consideration liability, included in foreign currency translation gain (loss)
          (693 )
Loss on increase in fair value of other long-term liability acquired, included in general and administrative expenses
          75  
Loss on decrease in fair value of indemnification assets acquired, included in acquisition costs and other related charges
(101 )
Unrealized gain included in accumulated other comprehensive loss
    21        
 
           
Balance at September 30, 2011
  $ 2,267     $ 16,687  
 
           
4. Stock-Based Compensation
     The Company recorded $5.0 million and $4.3 million of stock-based compensation expense for the three months ended September 30, 2011 and 2010, respectively, and $14.2 million and $13.9 million for the nine months ended September 30, 2011 and 2010, respectively. Project personnel expenses, selling and marketing expenses and general and administrative expenses appearing in the consolidated and condensed statements of operations include the following stock-based compensation amounts (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Project personnel expenses
  $ 3,741     $ 2,844     $ 9,773     $ 7,948  
Selling and marketing expenses
    190       (7 )     804       844  
General and administrative expenses
    1,087       1,452       3,660       5,132  
 
                       
Total stock-based compensation
  $ 5,018     $ 4,289     $ 14,237     $ 13,924  
 
                       
     Stock-based compensation costs capitalized relating to individuals working on internally developed software were immaterial during all periods presented. The Company values restricted stock units (“RSUs”) based on performance conditions and RSUs contingent on employment based on the fair market value on the date of grant, which is equal to the quoted market price of the Company’s common stock on the date of grant.
     The Company recognizes stock-based compensation expense net of an estimated forfeiture rate and recognizes expense for only those awards expected to vest on a straight-line basis over the requisite service period of the award, when the only condition to vesting is continued employment. If vesting is subject to a market or performance condition, vesting is based on the derived service period. The Company estimates its forfeiture rate based on its historical experience.
     During the first quarter of 2010, the Company granted a special dividend equivalent payment of $0.35 per RSU for each RSU award outstanding as of March 1, 2010, to be paid in shares when the underlying award vests. If the underlying RSU does not vest, the dividend equivalent is forfeited. Under the terms of the Company’s RSU awards, RSUs were not entitled to dividends. As a result, the special dividend declared on outstanding RSUs was accounted for as a modification of the original awards, and the cost of the dividend equivalent is being recognized as stock-based compensation in the same manner in which the Company recognizes stock-based compensation for RSUs. The Company estimated the total additional stock-based compensation expense related to the special dividend equivalent on RSUs, net of forfeitures, to be approximately $2.0 million. This expense is being recognized through March 1, 2014, with the amounts recorded in each period to be commensurate with the vesting of the underlying awards.
     Effective June 1, 2010, the Company amended its standard RSU agreements such that, if the Company declares a cash dividend on common stock, RSU awards are entitled to dividend equivalent payments. Dividend equivalents may be paid either in cash or in shares of common stock, at the Company’s discretion, if and when the underlying award vests. As a result of these amendments, for any dividend equivalents granted on or after June 1, 2010, the Company does not record any stock-based compensation expense.
     During the third quarter of 2011, the Company granted a special dividend equivalent payment of $0.35 per RSU for each RSU award outstanding as of August 15, 2011, to be paid in shares when the underlying award vests. If the underlying RSU award does not vest, the dividend equivalent is forfeited.
     During the second quarter of 2010, the Company granted RSUs with service and performance conditions to its Chief Executive Officer (“CEO”). Up to 100,000 units will vest on March 1, 2013 if the performance conditions are met for the three year period ending December 31, 2012. The CEO was also granted an additional 50,000 RSUs that will vest based on the achievement of strategic objectives that will be determined by the Company’s Board of Directors.
     During the second quarter of 2011, the Company granted an aggregate of 294,000 RSUs with service and performance conditions to six members of its leadership team. Up to 294,000 units will vest on April 1, 2014 if the performance conditions are met for the years ending December 31, 2011, 2012, and 2013 (98,000 units for each year). Any units which become eligible for vesting as a result of fulfillment of the performance conditions will vest only if the recipient remains continuously employed with the Company through April 1, 2014.
     The following table presents a summary of activity relating to stock options under all stock option plans for the nine months ended September 30, 2011 (in thousands, except prices):

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            Weighted  
            Average  
            Exercise  
    Shares     Price  
Outstanding as of December 31, 2010
    3,246     $ 5.89  
Options exercised
    (1,134 )   $ 7.39  
Options forfeited/cancelled
    (76 )   $ 10.42  
 
           
Outstanding as of September 30, 2011
    2,036     $ 4.89  
 
             
Vested and expected to vest as of September 30, 2011
    2,036     $ 4.89  
 
             
Options exercisable as of September 30, 2011
    2,035     $ 4.89  
 
             
Aggregate intrinsic value of outstanding
  $ 10,692          
Aggregate intrinsic value of vested and expected to vest
  $ 10,691          
Aggregate intrinsic value of exercisable
  $ 10,688          
     The aggregate intrinsic value of stock options exercised in the nine months ended September 30, 2011 and 2010 was $6.0 million and $6.1 million, respectively, determined at the date of exercise. As of September 30, 2011, the weighted average remaining contractual term for stock options outstanding, vested and expected to vest, and exercisable was 1.9 years. As of September 30, 2011, unrecognized compensation expense related to non-vested stock options was less than $0.1 million, net of estimated forfeitures, which is expected to be recognized over a weighted average period of less than one year.
     The following table presents a summary of activity relating to RSUs for the nine months ended September 30, 2011 (in thousands, except prices):
                 
    Number of Shares     Weighted  
    Underlying     Average Grant  
    Restricted Units     Date Fair Value  
Unvested as of December 31, 2010
    6,188     $ 6.23  
Restricted units granted
    2,439     $ 11.88  
Restricted units vested
    (2,113 )   $ 12.89  
Restricted units forfeited/cancelled
    (427 )   $ 9.05  
 
             
Unvested as of September 30, 2011
    6,087     $ 5.98  
 
             
Expected to vest as of September 30, 2011
    5,623     $ 5.98  
 
             
     The weighted average grant date fair value of RSUs granted during the nine months ended September 30, 2011 and 2010 was $11.88 and $9.40 per RSU, respectively. The aggregate intrinsic value of RSUs vested during the nine months ended September 30, 2011 and 2010 was $27.2 million and $26.8 million, respectively. As of September 30, 2011, the aggregate intrinsic value of non-vested RSUs, net of estimated forfeitures, was $61.7 million. As of September 30, 2011, unrecognized compensation expense related to non-vested RSUs was approximately $42.3 million, net of estimated forfeitures, which is expected to be recognized over a weighted average period of approximately 2.5 years.
5. Net Income Per Share
     The following table presents the computation of basic and diluted net income per share for the periods presented (in thousands, except per share amounts):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
    (Unaudited)  
Net income
  $ 19,102     $ 14,275     $ 46,464     $ 28,118  
Basic net income per share:
                               
Weighted average common shares outstanding
    138,679       132,774       137,539       131,517  
 
                       
Basic net income per share
  $ 0.14     $ 0.11     $ 0.34     $ 0.21  
 
                       
Diluted net income per share:
                               
Weighted average common shares outstanding
    138,679       132,774       137,539       131,517  
Weighted average dilutive common share equivalents
    3,929       6,469       4,221       6,796  
 
                       
Weighted average common shares and dilutive common share equivalents
    142,608       139,243       141,760       138,313  
 
                       
Diluted net income per share
  $ 0.13     $ 0.10     $ 0.33     $ 0.20  
 
                       
 
                               
Anti-dilutive options and share-based awards not included in the calculation
    79       1       28       2  
 
                       
     Included in weighted average dilutive common share equivalents are restricted shares associated with the Nitro and DAD acquisitions. These shares were reflected in weighted average dilutive common share equivalents as they were contingent shares during the periods presented.

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6. Commitments and Contingencies
     The Company is subject to certain legal proceedings and claims incidental to the operations of its business. The Company is also subject to certain other legal proceedings and claims that have arisen in the course of business and that have not been fully adjudicated. The Company currently does not anticipate that these matters, if resolved against the Company, will have a material adverse impact on its financial results. However, the results of legal proceedings cannot be predicted with certainty. Should the Company fail to prevail in any of these legal matters or should several of these legal matters be resolved against the Company in the same reporting period, the operating results of a particular reporting period could be materially adversely affected.
     The Company accrues contingent liabilities when it is probable that future expenditures will be made and such expenditures can be reasonably estimated. The Company is subject to various legal claims totaling approximately $0.3 million, for which the likelihood of a loss is considered more than remote, and various administrative audits, each of which has arisen in the ordinary course of business. The Company has recorded an accrual as of September 30, 2011 of approximately $0.3 million related to certain of these items for which the likelihood of a loss is considered probable. During the three months ended September 30, 2011, the Company made a payment of $0.9 million to settle a claim which initially had been accrued as a contingent liability as of March 31, 2011.
     Although the Company intends to defend these matters vigorously, the ultimate outcome of these matters is uncertain and the potential loss, if any, may be significantly higher or lower than the amounts that the Company has previously accrued.
7. Restructuring and Other Related Charges
2011 — Restructuring Events
     During the three months ended September 30, 2011, the Company consolidated its New York City operations into one office space. As such, the Company exited a leased office space and recorded a restructuring charge of $0.9 million, consisting of contractual rental commitments and related costs, offset by sub-lease income. The term of the restructured lease ends in January 2016.
     During the three months ended March 31, 2011, the Company recorded a restructuring charge of $5.7 million related to cash and other termination benefits for two former Nitro executives whose positions were made redundant, as well as the re-positioning of a portion of its SapientNitro business in Australia from traditional advertising capabilities to digitally-led capabilities. This charge consisted of $1.1 million of cash severance and other associated termination benefits, and a $4.6 million non-cash charge related to the acceleration of unrecognized compensation expense for stock-based awards.
     The following table presents activity during the nine months ended September 30, 2011 related to the 2011 restructuring events (in thousands):
                         
    Workforce     Facilities     Total  
Balance, December 31, 2010
  $     $     $  
2011 provisions
    5,687       934       6,621  
Non-cash portion of 2011 provisions
    (4,612 )           (4,612 )
Cash utilized
    (1,075 )     (56 )     (1,131 )
 
                 
Balance, September 30, 2011
  $     $ 878     $ 878  
 
                 
     The total remaining accrued restructuring balance for the 2011 restructuring events of $0.9 million as of September 30, 2011 is expected to be paid in full by March 31, 2016.
2010 — Restructuring Event
     During the three months ended March 31, 2010, the Company consolidated its UK operations into one office space. As such, the Company exited one leased office space and recorded a restructuring charge of $0.9 million, consisting of contractual rental commitments and related costs, offset by estimated sub-lease income. The term of this lease ended in March 2011. For the nine months ended September 30, 2011, the Company recorded a net restructuring benefit associated with the 2010 restructuring event of less than $0.1 million, relating to changes in the estimated costs to be incurred. The following table presents activity during the nine months ended September 30, 2011 related to the 2010 restructuring event (in thousands):
         
    Facilities  
Balance, December 31, 2010
  $ 242  
2011 benefits, net
    (23 )
Cash utilized
    (158 )
 
     
Balance, September 30, 2011
  $ 61  
 
     
     The total remaining accrued restructuring balance for the 2010 restructuring event of $0.1 million as of September 30, 2011 is expected to be paid in full by March 31, 2012.

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2001, 2002, 2003 — Restructuring Events
     As a result of the decline in the demand for advanced technology consulting services that began in 2000, the Company restructured its workforce and operations in 2001, 2002 and 2003. The restructuring events consisted of ceasing operations and consolidating or closing excess offices. Estimated costs for the consolidation of facilities included contractual rental commitments or lease buy-outs for vacated office space and related costs, offset by estimated sub-lease income.
     For the nine months ended September 30, 2011, the Company recorded net restructuring charges associated with the 2001, 2002 and 2003 restructuring events of $0.2 million. This consisted primarily of a $0.3 million charge recorded in the three months ended September 30, 2011, relating to future payments owed to the Company under a sub-lease of one of the previously restructured office spaces which are no longer expected to be collected. This charge was partially offset by net benefits of $0.1 million recorded during the nine months ended September 30, 2011, primarily relating to changes in the estimated operating expenses to be incurred in connection with one of the previously restructured office leases.
     For the nine months ended September 30, 2010, the Company recorded a net restructuring benefit of $0.4 million, primarily relating to changes in the estimated operating expenses to be incurred and sub-lease income to be received in connection with one of the previously restructured office leases, which ends in the fourth quarter of 2011.
     The following table presents activity during the nine months ended September 30, 2011 related to the 2001, 2002 and 2003 restructuring events (in thousands):
         
    Facilities  
Balance, December 31, 2010
  $ 2,887  
2011 charges, net
    179  
Cash utilized
    (2,390 )
 
     
Balance, September 30, 2011
  $ 676  
 
     
     The total remaining accrued restructuring balance for the 2001, 2002 and 2003 events of $0.7 million as of September 30, 2011 is expected to be paid in full by November 2011.
8. Income Taxes
     For the three and nine months ended September 30, 2011, the Company recorded income tax provisions of $12.1 million and $29.0 million, respectively, compared to $6.6 million and $16.2 million for the three and nine months ended September 30, 2010, respectively. Income tax is related to federal, state, and foreign tax obligations. The increases in tax expense were primarily related to increases in profits.
     The Company’s effective tax rate may vary from period to period based on changes in estimated taxable income or loss by jurisdiction, changes to the valuation allowance, changes to federal, state or foreign tax laws, future expansion into areas with varying country, state, and local income tax rates, deductibility of certain costs and expenses by jurisdiction, and as a result of acquisitions. For the three and nine months ended September 30, 2011, the Company’s effective tax rate varied from the statutory tax rate primarily due to state income taxes, changes in uncertain tax positions, and foreign earnings and related taxes, including the tax rate differential attributable to income earned by the Company’s foreign subsidiaries and deferred taxes on unremitted earnings.
     The Company enjoys the benefits of income tax holidays in certain jurisdictions in which it operates. Tax holidays for certain of the Company’s India locations expired on March 31, 2011. In 2009, the Company established a new India unit in a Special Economic Zone (“SEZ”) which is entitled to a five year, 100% tax holiday. Immediately following the expiration of the 100% tax holiday, the SEZ unit is entitled to a five year, 50% tax holiday.
     Deferred tax assets are to be reduced by a valuation allowance if, based on the weight of available positive and negative evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. As of September 30, 2011, a valuation allowance is maintained against deferred tax assets associated with certain state and stock-based compensation-related net operating loss carryforwards. Additionally, the Company maintains a valuation allowance against its deferred tax assets in Switzerland but believes that deferred tax assets in various other foreign jurisdictions are more likely than not to be realized, and therefore, no valuation allowance has been recorded against these assets.
     The Company had gross unrecognized tax benefits, including interest and penalties, of approximately $14.1 million as of September 30, 2011 and $12.0 million as of December 31, 2010. These balances represent the amount of unrecognized tax benefits that, if recognized, would result in a reduction of the Company’s effective tax rate. The Company recognizes accrued interest and penalties related to unrecognized tax benefits in the provision for income taxes. As of September 30, 2011 and December 31, 2010, accrued interest and penalties totaled approximately $1.3 million and $1.1 million, respectively.
     The Company conducts business globally and, as a result, its subsidiaries file income tax returns in the U.S. federal jurisdiction and various state and foreign jurisdictions. In the normal course of business, the Company is subject to examination by taxing authorities throughout the world, including major jurisdictions such as Canada, Germany, India, the United Kingdom and the United States. The Company’s U.S. federal tax filings are open for examination for tax years 2008 through the present. The statutes of limitations in the Company’s other tax jurisdictions remain open for 2004 through the present. However, carryforward attributes from prior years may still be adjusted upon examination by tax authorities if they are used in a future period.
     Although the Company believes its tax estimates are appropriate, the final determination of tax audits could result in favorable or unfavorable changes in its estimates. The Company anticipates the settlement of tax audits in the next twelve months and the expiration of relevant statutes of limitations could result in a decrease in its unrecognized tax benefits of an amount between $0.5 million and $1.5 million.

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9. Comprehensive Income
     The following table presents the components of comprehensive income for the periods presented (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Net income
  $ 19,102     $ 14,275     $ 46,464     $ 28,118  
Foreign currency translation (loss) gain
    (14,673)       8,889       (9,428)       2,814  
Unrealized gain (loss) on available-for-sale securities
                21       (4 )
 
                       
Comprehensive income
  $ 4,429     $ 23,164     $ 37,057     $ 30,928  
 
                       
10. Segment Information
     The Company has discrete financial data by operating segments available based on its method of internal reporting, which disaggregates its operations. Operating segments are defined as components of the Company for which separate financial information is available to manage resources and evaluate performance.
     The Company does not allocate certain marketing and general and administrative expenses to its business unit segments because these activities are managed separately from the business units. Management does not allocate restructuring and other related charges, amortization of purchased intangible assets, stock-based compensation expense, acquisition costs and other related charges, or interest and other income, net to the segments for the review of results by the Chief Operating Decision Maker (“CODM”). Asset information by operating segment is not reported to or reviewed by the CODM, and therefore, the Company has not disclosed asset information for the operating segments.
     The following tables present the service revenues and income before income taxes attributable to these operating segments for the periods presented (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Service Revenues:
                               
SapientNitro
  $ 178,745     $ 134,840     $ 501,719     $ 376,079  
Sapient Global Markets
    70,489       69,135       216,338       188,431  
Sapient Government Services
    13,496       13,082       40,629       36,121  
 
                       
Consolidated Service Revenues
  $ 262,730     $ 217,057     $ 758,686     $ 600,631  
 
                       
 
                               
Income Before Income Taxes:
                               
SapientNitro
  $ 60,334     $ 41,359     $ 159,952     $ 106,339  
Sapient Global Markets
    23,419       21,637       65,728       61,631  
Sapient Government Services
    4,216       3,732       11,726       10,130  
 
                       
Total reportable segments operating income (1)
    87,969       66,728       237,406       178,100  
Less reconciling items (2)
    (56,808 )     (45,808 )     (161,912 )     (133,774 )
 
                       
Consolidated Income Before Income Taxes
  $ 31,161     $ 20,920     $ 75,494     $ 44,326  
 
                       
 
(1)   Segment operating income reflects only the direct controllable expenses of each business unit segment. It does not represent the total operating results for each business unit, as it does not contain an allocation of certain corporate and general and administrative expenses incurred in support of the business unit segments.
 
(2)   Adjustments that are made to reconcile total reportable segments operating income to consolidated income before income taxes include the following (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Centrally managed functions
  $ 49,829     $ 41,126     $ 143,559     $ 117,952  
Restructuring and other related charges
    1,191       34       6,777       448  
Amortization of purchased intangible assets
    1,725       1,301       4,286       4,127  
Stock-based compensation expense
    5,018       4,289       14,237       13,924  
Interest and other income, net
    (2,037 )     (942 )     (4,752 )     (2,487 )
Acquisition costs and other related charges
    1,082             1,305       111  
Unallocated expenses (a)
                (3,500 )     (301 )
 
                       
Total
  $ 56,808     $ 45,808     $ 161,912     $ 133,774  
 
                       
 
(a)   Reflects stock option restatement-related benefits.
11. Geographic Data
     The following tables present data for the geographic regions in which the Company operates (in thousands):

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    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
 
                               
Service revenues (1):
                               
United States
  $ 160,561     $ 128,315     $ 460,820     $ 352,265  
International
    102,169       88,742       297,866       248,366  
 
                       
Total service revenues
  $ 262,730     $ 217,057     $ 758,686     $ 600,631  
 
                       
                 
    September 30,     December 31,  
    2011     2010  
 
               
Long-lived tangible assets (2):
               
United States
  $ 24,790     $ 14,792  
United Kingdom
    6,588       3,936  
India
    17,413       13,771  
Rest of International
    4,369       3,072  
 
           
Total long-lived tangible assets (3)
  $ 53,160     $ 35,571  
 
           
 
(1)   Allocation of service revenues to individual countries is based on the location of the Sapient legal entity that contracts with the customer.
 
(2)   Allocation of long-lived tangible assets to individual countries is based on the location of the Sapient legal entity that has title to the assets.
 
(3)   Reflects net book value of the Company’s property and equipment.
12. Goodwill and Purchased Intangible Assets
     The following table summarizes goodwill allocated to the Company’s business segments as of September 30, 2011 and December 31, 2010 (in thousands):
                         
            Sapient Global        
    SapientNitro     Markets     Total  
Goodwill as of December 31, 2010
  $ 52,902     $ 24,963     $ 77,865  
Goodwill acquired during the period
    27,207             27,207  
Contingent consideration recorded during the period
          4,872       4,872  
Foreign currency exchange rate effect
    (891     (381     (1,272
 
                 
Goodwill as of September 30, 2011
  $ 79,218     $ 29,454     $ 108,672  
 
                 
     The following table summarizes purchased intangible assets as of September 30, 2011 and December 31, 2010 (in thousands; the gross carrying amounts of purchased intangible assets denominated in foreign currencies are reflected at the respective balance sheet date exchange rate):
                                                 
    September 30, 2011     December 31, 2010  
    Gross             Net     Gross             Net  
    Carrying     Accumulated     Book     Carrying     Accumulated     Book  
    Amount     Amortization     Value     Amount     Amortization     Value  
Customer lists and customer relationships
  $ 42,907     $ (15,029   $ 27,878     $ 22,954     $ (12,351 )   $ 10,603  
SAP license agreement
    1,100       (1,100           1,100       (1,100 )      
Non-compete agreements
    10,087       (4,203     5,884       8,538       (3,074 )     5,464  
Intellectual property 4,342 (53 ) 4,289
Tradename
    3,580       (1,965     1,615       3,149       (1,587 )     1,562  
 
                                   
Total purchased intangible assets
  $ 62,016     $ (22,350   $ 39,666     $ 35,741     $ (18,112 )   $ 17,629  
 
                                   
     Amortization expense related to purchased intangible assets was $1.7 million and $1.3 million for the three months ended September 30, 2011 and 2010, respectively, and $4.3 million and $4.1 million for the nine months ended September 30, 2011 and 2010, respectively.
     The estimated future amortization expense of purchased intangible assets as of September 30, 2011 is as follows (in thousands):
         
    Total  
2011 (remainder of year)
  $ 2,511  
2012
    10,777  
2013
    9,328  
2014
    6,135  
2015
    4,204  
Thereafter
    6,711  
 
     
Total
  $ 39,666  
 
     

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13. Foreign Currency Exposures and Derivative Instruments
Foreign Currency Transaction Exposure:
     Foreign currency transaction exposure is derived primarily from intercompany transactions of a short-term nature and transactions with customers or vendors in currencies other than the functional currency of the legal entity in which the transaction is recorded. Assets and liabilities arising from such transactions are translated into the legal entity’s functional currency at each reporting period using period-end exchange rates and any resulting gain or loss as a result of currency fluctuations is recorded in general and administrative expenses in the Company’s consolidated and condensed statements of operations. Foreign currency transaction gains of $0.3 million and losses of $0.4 million were recorded for the three months ended September 30, 2011 and 2010, respectively. Foreign currency transaction gains of $0.7 million and losses of $1.2 million were recorded for the nine months ended September 30, 2011 and 2010, respectively.
Foreign Currency Translation Exposure:
     Foreign currency translation exposure is derived from the translation of the Company’s foreign subsidiaries’ financial statements into U.S. dollars for consolidated reporting purposes. Foreign subsidiaries’ balance sheets are translated into U.S. dollars using period-end exchange rates and foreign subsidiaries’ income statements are translated into U.S. dollars using individual transactional exchange rates or average monthly exchange rates. Any difference between the period-end exchange rates and the transactional or average monthly rates is recorded in accumulated other comprehensive loss in the Company’s consolidated and condensed balance sheets.
     Approximately 17% of the Company’s operating expenses for the nine months ended September 30, 2011 was incurred by foreign subsidiaries whose functional currency is the Indian rupee. Because the Company has minimal associated revenues in its Indian rupee functional currency entities, any significant movement in the exchange rate between the U.S. dollar and the rupee has a significant impact on its operating expenses and operating profit. Approximately 14%, 3% and 7% of service revenues for the nine months ended September 30, 2011 were generated by foreign subsidiaries whose functional currencies are the British pound sterling, euro and Canadian dollar, respectively. Any significant movements in the exchange rates between the U.S. dollar and the British pound sterling, the U.S. dollar and the euro, and the U.S. dollar and the Canadian dollar have a significant impact on the Company’s service revenues and operating income. The Company manages these foreign currency translation exposures through a risk management program which is designed to mitigate its exposure to operating expenses incurred by foreign subsidiaries whose functional currency is the Indian rupee and operating margins in foreign subsidiaries whose functional currencies are the British pound sterling, the euro and the Canadian dollar. This program includes the use of derivative financial instruments which are not designated as accounting hedges. The Company uses foreign exchange option contracts to mitigate its foreign currency exposure to movements of the Indian rupee, British pound sterling, euro, and Canadian dollar relative to the U.S. dollar. Currently, the Company enters into 30-day average rate instruments covering a rolling 90-day period with the following notional amounts:
    350 million Indian rupees (approximately $7.1 million)
 
    2.0 million British pounds sterling (approximately $3.1 million)
 
    0.1 million euros (approximately $0.1 million)
 
    2.5 million Canadian dollars (approximately $2.4 million)
     Because these instruments are option collars that are settled on a net basis with the counterparty banks, the Company has not recorded the gross underlying notional amounts in its consolidated and condensed balance sheets as of September 30, 2011 and December 31, 2010.
     The following table presents the fair values of the derivative assets and liabilities recorded in the Company’s consolidated and condensed balance sheets as of September 30, 2011 and December 31, 2010 (in thousands):
                                 
    Derivative Assets     Derivative Liabilities  
    (Reported in Prepaid Expenses and Other        
    Current Assets)     (Reported in Accrued Expenses)  
    September 30, 2011     December 31, 2010     September 30, 2011     December 31, 2010  
Foreign exchange option contracts not designated
  $ 354     $ 133     $ (563 )   $  
 
                       
     Realized and unrealized gains and losses on the Company’s foreign exchange option contracts are included in general and administrative expenses in the consolidated and condensed statements of operations. The following table presents the effect of net realized and unrealized gains and losses relating to the Company’s foreign exchange option contracts, on its results of operations for the three and nine months ended September 30, 2011 and 2010 (in thousands):
                                 
    Three Months Ended September 30,     Nine Months Ended September 30,  
    2011     2010     2011     2010  
(Loss) gain on foreign exchange option contracts not designated
  $ (123 )   $ (225 )   $ (494 )   $ 367  
 
                       
14. Dividend Payments
     On August 4, 2011, the Company announced a special dividend of $0.35 per common share for stockholders as of the record date, August 15, 2011, which was paid on August 29, 2011. The dividend was a return of excess capital to stockholders.
     On February 18, 2010, the Company announced a special dividend of $0.35 per common share for stockholders as of the record date, March 1, 2010, which was paid on March 15, 2010. The dividend was a return of excess capital to stockholders.

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     The cash amounts paid for the 2011 and 2010 dividends, $48.9 million and $46.8 million, respectively, are reflected as cash used in financing activities on the consolidated and condensed statements of cash flows.
15. Debt
     In May 2010, Sapient Consulting Pvt. Limited (an Indian subsidiary of the Company) entered into a $10,000,000 uncommitted revolving credit facility. This credit facility, which was scheduled to mature in May 2011, was renewed during the quarter ended June 30, 2011. Under the renewal agreement, the Company had a 175 million Indian rupee (approximately $3.9 million) uncommitted revolving credit facility through August 2011. The borrowing limit was reduced to 50 million Indian rupees (approximately $1.0 million) in September 2011, and the credit facility expires in December 2011. This credit facility can be used to finance working capital requirements, capital expenditures or any other purpose which may be permissible under local regulations. Borrowings in Indian rupees bear interest at prevailing local borrowing rates, dependent on the payback period selected at the time of borrowing. There are no covenants based on financial measures governing this facility. As of September 30, 2011, the Company had no loans outstanding. Amounts owed under this credit facility are recorded in accrued expenses on the consolidated and condensed balance sheets. The following table presents activity under this credit facility for the nine months ended September 30, 2011 (in thousands):
         
    Credit Facility  
Balance, December 31, 2010
  $ 4,420  
Proceeds from credit facility
    10,387  
Repayments of credit facility
    (14,807 )
 
     
Balance, September 30, 2011
  $  
 
     
16. Recent Accounting Pronouncements
     In May 2011, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2011-04 (“ASU 2011-04”), Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs, which amends Accounting Standards Codification (“ASC”) Topic 820, Fair Value Measurement. ASU 2011-04 provides a consistent definition of fair value and ensures that fair value measurement and disclosure requirements are similar between U.S. GAAP and International Financial Reporting Standards. ASU 2011-04 changes certain fair value measurement principles and enhances disclosure requirements. ASU 2011-04 is effective for annual and interim periods beginning after December 15, 2011 and must be applied prospectively. Early adoption by public entities is not permitted. The Company does not expect the adoption of ASU 2011-04 to have a material impact on its financial condition, results of operations or cash flows.
     In June 2011, the FASB issued Accounting Standards Update No. 2011-05 (“ASU 2011-05”), Presentation of Comprehensive Income, which amends ASC Topic 220, Comprehensive Income. ASU 2011-05 eliminates the option to present the components of other comprehensive income as a part of the statement of shareholders’ equity and requires other comprehensive income to be presented as part of a single continuous statement of comprehensive income or in a statement of other comprehensive income immediately following the statement of operations. While the new guidance changes the presentation of comprehensive income, there are no changes to the components that are recognized in net income or other comprehensive income. ASU 2011-05 is effective for fiscal years beginning after December 15, 2011 and must be retrospectively applied to all reporting periods presented. Early adoption is permitted, but the Company does not plan to adopt ASU 2011-05 early. ASU 2011-05 will not have an impact on the Company’s financial condition, results of operations or cash flows.
     In September 2011, the FASB issued Accounting Standards Update No. 2011-08 (“ASU 2011-08”), Testing Goodwill for Impairment, which amends ASC Topic 350, Intangibles — Goodwill and Other, with regard to performing annual and interim goodwill impairment tests. ASU 2011-08 provides entities with an option to perform a qualitative assessment to determine whether further impairment testing is necessary. An entity can perform the qualitative assessment on some, all or none of its reporting units. ASU 2011-08 is effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted, provided that the entity has not yet performed its 2011 annual impairment test or issued its financial statements. Under ASU 2011-08, an entity will have the option to first assess qualitative factors to determine whether performing the current two-step impairment test is necessary. If an entity believes, as a result of its qualitative assessment, that it is more likely than not that the fair value of a reporting unit is less than its carrying value, the quantitative impairment test will be required. Otherwise, no further testing will be required. The qualitative indicators will also replace those currently used to determine whether an interim goodwill impairment test is required, and will also be used when assessing whether to perform step two of the goodwill impairment test for reporting units with zero or negative carrying amounts.
     The Company elected to early adopt ASU 2011-08, effective October 1, 2011. Therefore, the Company will perform its annual goodwill impairment test during the fourth quarter of the year ending December 31, 2011 under the amended standard. The Company does not expect the adoption of ASU 2011-08 to have a material impact on its financial condition, results of operations or cash flows.

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SAPIENT CORPORATION
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Overview
     Sapient Corporation (“Sapient” or the “Company”), a global services firm, helps clients transform in the areas of business, marketing, and technology and succeed in an increasingly complex marketplace. We market our services through three primary business units — SapientNitro, Sapient Global Markets, and Sapient Government Services — positioned at the intersection of marketing, business and technology. SapientNitro, one of the world’s largest independent digitally-led, integrated marketing services firms, provides multi-channel marketing and commerce services that span brand and marketing strategy, digital/broadcast/print advertising creative, web design and development, e-commerce, media planning and buying, and emerging platforms, such as social media and mobile. Through SapientNitro we offer a complete, multi-channel marketing and commerce solution that strengthens relationships between our clients’ customers and their brands. For simplicity of operations, SapientNitro also includes our traditional IT consulting services, which are currently, and are expected to remain, less than 10% of our total revenues. Sapient Global Markets provides business and IT strategy, process and system design, program management, custom development and package implementation, systems integration and outsourced services to financial services and energy services market leaders. A core focus area within Sapient Global Markets is trading and risk management, to which we bring more than 15 years of experience and a globally integrated service in derivatives processing. Sapient Government Services provides consulting, technology, and marketing services to a wide array of U.S. governmental agencies. Focused on driving long-term change and transforming the citizen experience, we use technology to help government agencies become more accessible, efficient, and transparent.
     Founded in 1990 and incorporated in Delaware in 1991, Sapient maintains a strong global presence with offices around the world. We utilize our proprietary Global Distributed Delivery (“GDD”) model in support of our SapientNitro and Sapient Global Markets segments. Our GDD model enables us to provide high-quality, cost-effective solutions under accelerated project schedules. By engaging India’s highly skilled technology specialists, we can provide services at lower total costs as well as offer a continuous delivery capability resulting from time differences between India and the countries we serve. We also employ our GDD model to provide application management services.
Summary of Results of Operations
     The following table presents a summary of our results of operations for the three and nine months ended September 30, 2011 and 2010 (in thousands, except percentages):
                                                                 
    Three Months Ended September 30,     Increase     Nine Months Ended September 30,     Increase  
    2011     2010     Dollars     Percentage     2011     2010     Dollars     Percentage  
Service revenues
  $ 262,730     $ 217,057     $ 45,673       21 %   $ 758,686     $ 600,631     $ 158,055       26 %
Income from operations
  $ 29,124     $ 19,978     $ 9,146       46 %   $ 70,742     $ 41,839     $ 28,903       69 %
Net income
  $ 19,102     $ 14,275     $ 4,827       34 %   $ 46,464     $ 28,118     $ 18,346       65 %
     The increases in service revenues for the three and nine months ended September 30, 2011 were primarily due to increases in demand for our services in 2011 compared to 2010, and to a lesser extent, revenues generated from the two acquisitions completed during the three months ended September 30, 2011. The increases in income from operations and net income were primarily due to the increases in service revenues coupled with our management of project personnel, sales and marketing, and general and administrative expenses, all of which decreased or remained unchanged as a percentage of service revenues in the three and nine months ended September 30, 2011 as compared to the three and nine months ended September 30, 2010.
     During the third quarter of 2011, we identified errors totaling $0.8 million in the recording of reimbursable expenses, which overstated income from operations in the second quarter of 2011. We recorded an increase to operating expenses of $0.8 million in the third quarter of 2011 to correct the errors. Management has concluded that the impact of these errors was not material to the affected prior period and that the correction of the errors is not material to the three months ended September 30, 2011.
Non-GAAP Financial Measures
     In our quarterly earnings press releases and conference calls, we discuss two key measures that are not calculated according to generally accepted accounting principles (“GAAP”). The first non-GAAP measure is operating income, as reported on our consolidated and condensed statements of operations, excluding certain expenses and benefits, which we refer to as “non-GAAP income from operations”. The second measure calculates non-GAAP income from operations as a percentage of reported services revenues, which we refer to as “non-GAAP operating margin”. Management believes that these non-GAAP measures help illustrate underlying trends in our business. We use these measures to establish budgets and operational goals (communicated internally and externally), manage our business, and evaluate our performance. We exclude certain expenses and benefits from non-GAAP income from operations that we believe are not reflective of these underlying business trends and are not useful measures in determining our operational performance and overall business strategy. Because the Company’s reported non-GAAP financial measures are not calculated according to GAAP, these measures may not necessarily be comparable to GAAP or similarly described non-GAAP measures reported by other companies within the Company’s industry. Consequently, Sapient’s non-GAAP financial measures should not be evaluated in isolation or supplant comparable GAAP measures, but, rather, should be considered together with its consolidated financial statements, which are prepared according to GAAP. The following table

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presents a reconciliation of income from operations as reported on our consolidated and condensed statements of operations to non-GAAP income from operations and non-GAAP operating margin for the three and nine months ended September 30, 2011 and 2010 (in thousands, except percentages):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Service revenues
  $ 262,730     $ 217,057     $ 758,686     $ 600,631  
 
                       
 
                               
GAAP income from operations
  $ 29,124     $ 19,978     $ 70,742     $ 41,839  
Stock-based compensation expense
    5,018       4,289       14,237       13,924  
Restructuring and other related charges
    1,191       34       6,777       448  
Amortization of purchased intangible assets
    1,725       1,301       4,286       4,127  
Acquisition costs and other related charges
    1,082             1,305       111  
Stock-based compensation review and restatement benefit
                (3,500 )     (301 )
 
                       
Non-GAAP income from operations
  $ 38,140     $ 25,602     $ 93,847     $ 60,148  
 
                       
 
                               
GAAP operating margin
    11.1 %     9.2 %     9.3 %     7.0 %
Effect of adjustments detailed above
    3.4 %     2.6 %     3.1 %     3.0 %
 
                       
Non-GAAP operating margin
    14.5 %     11.8 %     12.4 %     10.0 %
 
                       
     Non-GAAP income from operations increased in the three and nine months ended September 30, 2011 compared to the same periods in 2010, primarily due to the improvement in reported income from operations. Please see the “Results of Operations” section for a more detailed discussion and analysis of the excluded items. During the first quarter of 2011, we received insurance recovery proceeds of $3.5 million as reimbursement for expenses incurred during the stock option review and restatement in 2006 and 2007. When the expenses were originally incurred, they were excluded from our non-GAAP operating income. Similarly, the $3.5 million benefit has been excluded from non-GAAP operating income in the current year.
     When important to management’s analysis, operating results are compared in “constant currency terms”, a non-GAAP financial measure that excludes the effect of foreign exchange rate fluctuations. The effect of rate fluctuations is excluded by translating the current period’s local currency service revenues and expenses into U.S. dollars at the average exchange rates of the prior period of comparison. For a discussion of our exposure to exchange rates, please see Item 3, “Quantitative and Qualitative Disclosures About Market Risk”.
Summary of Critical Accounting Policies; Significant Judgments and Estimates
     We have identified the accounting policies which are critical to understanding our business and our results of operations. Management believes that there have been no significant changes during 2011 to the items disclosed in our summary of critical accounting policies, significant judgments and estimates in Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2010.
Results of Operations
Three and nine months ended September 30, 2011 compared to the three and nine months ended September 30, 2010
     The following table presents the items included in our consolidated and condensed statements of operations as percentages of our service revenues:

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    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Revenues:
                               
Service revenues
    100 %     100 %     100 %     100 %
Reimbursable expenses
    4 %     5 %     4 %     5 %
 
                       
Total gross revenues
    104 %     105 %     104 %     105 %
 
                       
Operating expenses:
                               
Project personnel expenses
    67 %     68 %     69 %     69 %
Reimbursable expenses
    4 %     5 %     4 %     5 %
 
                       
Total project personnel expenses and reimbursable expenses
    71 %     73 %     73 %     74 %
Selling and marketing expenses
    3 %     4 %     4 %     5 %
General and administrative expenses
    17 %     18 %     17 %     18 %
Restructuring and other related charges
    1 %     0 %     1 %     0 %
Amortization of purchased intangible assets
    1 %     1 %     0 %     1 %
Acquisition costs and other related charges
    0 %     0 %     0 %     0 %
 
                       
Total operating expenses
    93 %     96 %     95 %     98 %
 
                       
Income from operations
    11 %     9 %     9 %     7 %
Interest and other income, net
    1 %     1 %     1 %     0 %
 
                       
Income before income taxes
    12 %     10 %     10 %     7 %
Provision for income taxes
    5 %     3 %     4 %     2 %
 
                       
Net income
    7 %     7 %     6 %     5 %
 
                       
Service Revenues
     Our service revenues for the three and nine months ended September 30, 2011 and 2010 were as follows (in thousands, except percentages):
                                 
    Three Months Ended September 30,             Percentage  
    2011     2010     Increase     Increase  
Service revenues
  $ 262,730     $ 217,057     $ 45,673       21 %
 
    Nine Months Ended September 30,             Percentage  
    2011     2010     Increase     Increase  
Service revenues
  $ 758,686     $ 600,631     $ 158,055       26 %
     The increase in service revenues for the three months ended September 30, 2011 was primarily due to increases in demand for our services compared to the same period in 2010, and to a lesser extent, revenues generated from the two companies we acquired during the three months ended September 30, 2011. The following table presents our service revenues by industry sector for the three months ended September 30, 2011 and 2010 (in millions, except percentages):
                                 
    Three Months Ended September 30,     Increase / (Decrease)  
Industry Sector   2011     2010     Dollars     Percentage  
Consumer, Travel & Automotive
  $ 103.0     $ 68.7     $ 34.3       50 %
Financial Services
    79.4       71.6       7.8       11 %
Technology & Communications
    30.4       30.9       (0.5 )     (2 )%
Government, Health & Education
    30.8       25.1       5.7       23 %
Energy Services
    19.1       20.8       (1.7 )     (8 )%
 
                       
Total service revenues
  $ 262.7     $ 217.1     $ 45.6       21 %
 
                             
     The increases noted above were the result of increases in demand for our services in these sectors. The decreases in the Technology & Communications and Energy Services sectors were the result of decreases in demand for our services in those sectors. In constant currency terms, service revenues increased 19% compared to the same period in 2010, as the U.S. dollar has depreciated in value against the local currencies in certain geographies in which our foreign subsidiaries operate.
     The increases in demand across our industry sectors caused our average project personnel peoplecount to increase 18% for the three months ended September 30, 2011 compared to the same period in 2010. Utilization, which represents the percentage of our project personnel’s time spent on billable client work, was 72% for the three months ended September 30, 2011, compared to 75% for the same period in 2010. We also increased our use of external contractors and consultants by 2% compared to 2010, based on demand for our services concentrated in specialized areas.
     Our five largest customers, in the aggregate, accounted for approximately 19% of our service revenues for the three months ended September 30, 2011, compared to 20% for the same period in 2010. For the three months ended September 30, 2011 and 2010, no single customer accounted for more than 10% of our service revenues. Long-Term and Retainer Revenues represented 48% of our service revenues for the three months ended September 30, 2011, compared to 46% for the same period in 2010. Long-Term and Retainer Revenues are revenues from contracts with durations of at least twelve months, as well as revenues from applications management and long-term support projects, which are cancelable.

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     The increase in service revenues for the nine months ended September 30, 2011 was also primarily due to increases in demand for our services compared to the same period in 2010. The following table presents our service revenues by industry sector for the nine months ended September 30, 2011 and 2010 (in millions, except percentages):
                                 
    Nine Months Ended September 30,     Increase / (Decrease)  
Industry Sector   2011     2010     Dollars     Percentage  
Consumer, Travel & Automotive
  $ 278.5     $ 182.7     $ 95.8       52 %
Financial Services
    243.2       191.4       51.8       27 %
Technology & Communications
    93.1       86.3       6.8       8 %
Government, Health & Education
    84.1       79.0       5.1       6 %
Energy Services
    59.8       61.2       (1.4 )     (2 )%
 
                       
Total service revenues
  $ 758.7     $ 600.6     $ 158.1       26 %
 
                       
     The increases in the industry sectors noted above were the result of increases in demand for our services in these sectors. The decrease in Energy Services was the result of a decrease in demand in that sector. In constant currency terms, service revenues increased 24% compared to the same period in 2010, as the U.S. dollar has depreciated in value against the local currencies in certain geographies in which our foreign subsidiaries operate.
     The increases in demand across the majority of our industry sectors caused our average project personnel peoplecount to increase 24% for the nine months ended September 30, 2011 compared to the same period in 2010. Utilization, which represents the percentage of our project personnel’s time spent on billable client work, was 71% for the nine months ended September 30, 2011, compared to 76% for the same period in 2010. We also increased our use of external contractors and consultants by 11% compared to 2010, based on demand for our services concentrated in specialized areas.
     Our five largest customers, in the aggregate, accounted for approximately 20% of our service revenues for the nine months ended September 30, 2011, compared to 20% for the same period in 2010. For the nine months ended September 30, 2011 and 2010, no single customer accounted for more than 10% of our service revenues. Long-Term and Retainer Revenues represented 47% of our service revenues for the nine months ended September 30, 2011, compared to 45% for the same period in 2010.
Project Personnel Expenses
     Project personnel expenses consist primarily of salaries and employee benefits for personnel dedicated to client projects, independent contractors and direct expenses incurred to complete projects that were not reimbursed by the client. These costs represent the most significant expense we incur in providing our services. The following table presents our project personnel expenses for the three and nine months ended September 30, 2011 and 2010 (in thousands, except percentages):
                                 
    Three Months Ended September 30,     Increase/     Percentage  
    2011     2010     (Decrease)     Increase  
Project personnel expenses
  $ 176,639     $ 148,003     $ 28,636       19 %
Project personnel expenses as a percentage of service revenues
    67 %     68 %   (1 point)        
                                 
    Nine Months Ended September 30,           Percentage  
    2011     2010     Increase     Increase  
Project personnel expenses
  $ 520,054     $ 415,115     $ 104,939       25 %
Project personnel expenses as a percentage of service revenues
    69 %     69 %   0 points        
     The increase for the three months ended September 30, 2011 was primarily due to the increase in project personnel peoplecount. Compensation expense increased $24.4 million, primarily due to the increase in peoplecount and the impact of annual raises and promotions. Travel costs increased $3.6 million, primarily due to the increase in peoplecount. The remaining net increase of $0.6 million was due to fluctuations in various other project personnel expenses.
     The increase for the nine months ended September 30, 2011 was also primarily due to the increase in project personnel peoplecount. Compensation expense increased $90.2 million, primarily due to the increase in peoplecount and the impact of annual raises and promotions. Use of external contractors and consultants increased $6.3 million based on demand for our services in specialized areas. Travel costs increased $8.5 million, primarily due to the increase in peoplecount.
     During the third quarter of 2011, we identified errors totaling $0.8 million in the recording of reimbursable expenses, which overstated income from operations in the second quarter of 2011. We recorded an increase to project personnel expenses of $0.8 million in the third quarter of 2011 to correct the error. Management has concluded that that the impact of these errors was not material to the affected prior period and that the correction of the errors is not material to the three months ended September 30, 2011.
Selling and Marketing Expenses
     Selling and marketing expenses consist primarily of salaries, employee benefits and travel expenses of selling and marketing personnel, and promotional expenses. The following table presents our selling and marketing expenses for the three and nine months ended September 30, 2011 and 2010 (in thousands, except percentages):

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    Three Months Ended September 30,           Percentage  
    2011     2010     Decrease     Decrease  
Selling and marketing expenses
  $ 8,632     $ 9,298     $ (666 )     (7 )%
Selling and marketing expenses as a percentage of service revenues
    3 %     4 %   (1 point)        
                                 
    Nine Months Ended September 30,     Increase/     Percentage  
    2011     2010     (Decrease)     Increase  
Selling and marketing expenses
  $ 29,104     $ 28,170     $ 934       3 %
Selling and marketing expenses as a percentage of service revenues
    4 %     5 %   (1 point)        
     The decrease for the three months ended September 30, 2011 was primarily due to a decrease of $0.9 million in external consultant costs. This decrease was partially offset by a $0.3 million increase in compensation expense, primarily due to an increase in peoplecount and the impact of annual raises and promotions. The remaining net decrease of $0.1 million was due to fluctuations in various other selling and marketing expenses.
     The increase for the nine months ended September 30, 2011 was primarily due to costs incurred to support the 26% increase in service revenues, and to a lesser extent, an increase in sales and marketing peoplecount. Compensation expense increased $0.7 million, primarily due to the increase in peoplecount and the impact of annual raises and promotions. Travel costs increased $0.8 million, primarily due to the increase in marketing peoplecount. External consultant costs decreased $0.6 million.
General and Administrative Expenses
     General and administrative expenses consist primarily of salaries and employee benefits associated with our management, legal, finance, information technology, hiring, training and administrative functions, and depreciation and occupancy expenses. The following table presents our general and administrative expenses for the three and nine months ended September 30, 2011 and 2010 (in thousands, except percentages):
                                 
    Three Months Ended September 30,     Increase/     Percentage  
    2011     2010     (Decrease)     Increase  
General and administrative expenses
  $ 44,337     $ 38,443     $ 5,894       15 %
General and administrative expenses as a percentage of service revenues
    17 %     18 %   (1 point)        
                                 
    Nine Months Ended September 30,     Increase/     Percentage  
    2011     2010     (Decrease)     Increase  
General and administrative expenses
  $ 126,418     $ 110,821     $ 15,597       14 %
General and administrative expenses as a percentage of service revenues
    17 %     18 %   (1 point)        
     The increase for the three months ended September 30, 2011 was primarily due to the following factors:
    facilities expenses increased $3.4 million, primarily due to office space expansions in several locations during the first nine months of 2011; and
 
    compensation expense increased $2.7 million due to an increase in general and administrative peoplecount and the impact of annual raises and promotions.
     These increases were partially offset by a decrease in expenses relating to currency gains and losses, as a gain of $0.3 million was recorded in 2011, compared to a loss of $0.4 million in 2010. The remaining net increase of $0.5 million was due to fluctuations in various other general and administrative expenses.
     The increase for the nine months ended September 30, 2011 was primarily due to the following factors:
    facilities expenses increased $8.1 million, primarily due to office space expansions in several locations during the first nine months of 2011;
 
    compensation expense increased $6.0 million due to an increase in general and administrative peoplecount and the impact of annual raises and promotions;
 
    insurance costs increased $4.3 million due to the increase in peoplecount and rate increases;
 
    travel costs increased $1.0 million, primarily due to the increase in peoplecount; and
 
    $0.9 million relating to settlement of a legal matter was recorded in 2011, while no such costs were recorded in 2010.

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     These increases were partially offset by the following factors:
    insurance recovery proceeds of $3.5 million were received during the first quarter of 2011 as reimbursement for expenses incurred during the stock option review and restatement in 2006 and 2007; and
    expenses relating to currency gains and losses decreased by $1.9 million (a gain of $0.7 million was recorded in 2011, compared to a loss of $1.2 million in 2010).
     The remaining net increase of $0.7 million was due to fluctuations in various other general and administrative expenses.
Restructuring and Other Related Charges
     Restructuring and other related charges were $1.2 million and $0.1 million for the three months ended September 30, 2011 and 2010, respectively. The charge recorded in the three months ended September 30, 2011 included $0.9 million related primarily to the consolidation of our New York City operations into one office space, and $0.3 million related to future payments owed to us under a sub-lease of one of the previously restructured office spaces which are no longer expected to be collected. The charge recorded in the three months ended September 30, 2010 was related to changes in the estimated costs to be incurred in connection with a previously restructured office lease.
     Restructuring and other related charges were $6.8 million and $0.4 million for the nine months ended September 30, 2011 and 2010, respectively. Net restructuring charges for the nine months ended September 30, 2011 consisted primarily of a charge of $5.7 million which was recorded in the first quarter of 2011. This charge was related to cash and other termination benefits for two former Nitro executives whose positions were made redundant, as well as the re-positioning of a portion of our SapientNitro business in Australia from traditional advertising capabilities to digitally-led capabilities. This charge consisted of $1.1 million of cash severance and other associated termination benefits, and a $4.6 million non-cash charge related to the acceleration of unrecognized compensation expense for stock-based awards. Net restructuring charges for the nine months ended September 30, 2011 also included the charges described above which were recorded in the three months ended September 30, 2011. Net restructuring charges of $0.4 million recorded in the nine months ended September 30, 2010 consisted of a $0.8 million charge relating to the consolidation of our UK operations into one office space, partially offset by benefits of $0.4 million related to changes in the estimated operating expenses to be incurred and sub-lease income to be received in connection with a previously restructured lease, which ends in the fourth quarter of 2011.
Amortization of Purchased Intangible Assets
     Purchased intangible assets consist of non-compete and non-solicitation agreements, customer lists, developed technology, intellectual property and tradenames acquired in business combinations. Amortization of purchased intangible assets was $1.7 million and $1.3 million for the three months ended September 30, 2011 and 2010, respectively, and was $4.3 million and $4.1 million for the nine months ended September 30, 2011 and 2010, respectively. The increases in expense were primarily due to the impact of newly recorded intangible assets resulting from acquisitions which occurred during the three months ended September 30, 2011.
Acquisition Costs and Other Related Charges
     Acquisition costs and other related charges are costs associated with third-party professional services we utilize related to our evaluation process for potential acquisition opportunities. Although we may incur such costs, the related potential transaction(s) may never be consummated. Acquisition costs and other related charges were $1.1 million and zero for the three months ended September 30, 2011 and 2010, respectively, and were $1.3 million and $0.1 million for the nine months ended September 30, 2011 and 2010, respectively. The increases in expense were primarily due to the two acquisitions which occurred during the three months ended September 30, 2011.
     Our acquisition of DAD during the three months ended September 30, 2011 included contingent consideration liabilities, which have been measured at fair value. Until these liabilities are settled, they must be remeasured to fair value each reporting period, with the changes included in earnings. Changes in the fair value of these liabilities will be recorded as a component of acquisition costs and other related charges. We may also incur additional acquisition costs and other related charges in future periods resulting from the evaluation of potential acquisition targets.
Interest and Other Income, Net
     Interest and other income, net, consists primarily of interest income, which is derived primarily from investments in U.S. government securities, bank time deposits and money market funds. The following table presents interest and other income, net for the three and nine months ended September 30, 2011 and 2010 (in thousands, except percentages):
                                 
    Three Months Ended September 30,             Percentage  
    2011     2010     Increase     Increase  
Interest and other income, net
  $ 2,037     $ 942     $ 1,095       116 %
                                 
    Nine Months Ended September 30,             Percentage  
    2011     2010     Increase     Increase  
Interest and other income, net
  $ 4,752     $ 2,487     $ 2,265       91 %
     The increases for the three and nine months ended September 30, 2011 were primarily due to increases in interest income. Interest income increased primarily due to higher local interest rates on our foreign currency cash and equivalents, and higher average cash balances, during the three and nine months ended September 30, 2011 as compared to the same periods in 2010.

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Provision for Income Taxes
     The provision for income taxes was $12.1 million and $29.0 million for the three and nine months ended September 30, 2011, respectively, compared to $6.6 million and $16.2 million for the three and nine months ended September 30, 2010, respectively. Income tax is related to federal, state and foreign tax obligations. The increases in tax expense were primarily related to increases in profits.
     Our effective tax rate may vary from period to period based on changes in estimated taxable income or loss by jurisdiction, changes to the valuation allowance, changes to federal, state or foreign tax laws, future expansion into areas with varying country, state, and local income tax rates, deductibility of certain costs and expenses by jurisdiction and as a result of acquisitions. For the three and nine months ended September 30, 2011, our effective tax rate varied from the statutory tax rate primarily due to state income taxes, changes in uncertain tax positions, and foreign earnings and related taxes, including the tax rate differential attributable to income earned by our foreign subsidiaries and deferred taxes on unremitted earnings.
     We enjoy the benefits of income tax holidays in certain jurisdictions in which we operate. Tax holidays for certain of our India locations expired on March 31, 2011. In 2009, we established a new India unit in a Special Economic Zone (“SEZ”) which is entitled to a five year, 100% tax holiday. Immediately following the expiration of the 100% tax holiday, the SEZ unit is entitled to a five year, 50% tax holiday.
     Deferred tax assets are to be reduced by a valuation allowance if, based on the weight of available positive and negative evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. As of September 30, 2011, a valuation allowance is maintained against deferred tax assets associated with certain state and stock-based compensation-related net operating loss carryforwards. Additionally, we maintain a valuation allowance against our deferred tax assets in Switzerland but believe that deferred tax assets in various other foreign jurisdictions are more likely than not to be realized and, therefore, no valuation allowance has been recorded against these assets.
     We had gross unrecognized tax benefits, including interest and penalties, of approximately $14.1 million as of September 30, 2011 and $12.0 million as of December 31, 2010. These amounts represent the amount of unrecognized tax benefits that, if recognized, would result in a reduction of our effective tax rate. We recognize accrued interest and penalties related to unrecognized tax benefits in the provision for income taxes. As of September 30, 2011 and December 31, 2010, accrued interest and penalties totaled approximately $1.3 million and $1.1 million, respectively.
     We conduct business globally and, as a result, our subsidiaries file income tax returns in the U.S. federal jurisdiction and various state and foreign jurisdictions. In the normal course of business, we are subject to examination by taxing authorities throughout the world, including major jurisdictions such as Canada, Germany, India, the United Kingdom and the United States. Our U.S. federal tax filings are open for examination for tax years 2008 through the present. The statutes of limitation in our other tax jurisdictions remain open for 2004 through the present. However, carryforward attributes from prior years may still be adjusted upon examination by tax authorities if they are used in a future period.
     Although we believe our tax estimates are appropriate, the final determination of tax audits could result in favorable or unfavorable changes in our estimates. We anticipate the settlement of tax audits in the next twelve months and the expiration of relevant statutes of limitation could result in a decrease in our unrecognized tax benefits of an amount between $0.5 million and $1.5 million.
Results by Operating Segment
     We have discrete financial data by operating segments available based on our method of internal reporting, which disaggregates our operations. Operating segments are defined as components of the Company for which separate financial information is available to manage resources and evaluate performance.
     We do not allocate certain marketing and general and administrative expenses to our business unit segments because these activities are managed separately from the business units. Management does not allocate restructuring and other related charges, amortization of purchased intangible assets, stock-based compensation expense, acquisition costs and other related charges, or interest and other income, net to the segments for the review of results by the Chief Operating Decision Maker (“CODM”). Asset information by operating segment is not reported to or reviewed by the CODM, and therefore, we have not disclosed asset information for the operating segments.
     The following tables present the service revenues and income before income taxes attributable to these operating segments for the periods presented (in thousands):

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    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Service Revenues:
                               
SapientNitro
  $ 178,745     $ 134,840     $ 501,719     $ 376,079  
Sapient Global Markets
    70,489       69,135       216,338       188,431  
Sapient Government Services
    13,496       13,082       40,629       36,121  
 
                       
Consolidated Service Revenues
  $ 262,730     $ 217,057     $ 758,686     $ 600,631  
 
                       
 
                               
Income Before Income Taxes:
                               
SapientNitro
  $ 60,334     $ 41,359     $ 159,952     $ 106,339  
Sapient Global Markets
    23,419       21,637       65,728       61,631  
Sapient Government Services
    4,216       3,732       11,726       10,130  
 
                       
Total reportable segments operating income (1)
    87,969       66,728       237,406       178,100  
Less reconciling items (2)
    (56,808 )     (45,808 )     (161,912 )     (133,774 )
 
                       
Consolidated Income Before Income Taxes
  $ 31,161     $ 20,920     $ 75,494     $ 44,326  
 
                       
 
(1)   Segment operating income reflects only the direct controllable expenses of each business unit segment. It does not represent the total operating results for each business unit, as it does not contain an allocation of certain corporate and general and administrative expenses incurred in support of the business unit segments.
 
(2)   Adjustments that are made to reconcile total reportable segments operating income to consolidated income before income taxes include the following (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Centrally managed functions
  $ 49,829     $ 41,126     $ 143,559     $ 117,952  
Restructuring and other related charges
    1,191       34       6,777       448  
Amortization of purchased intangible assets
    1,725       1,301       4,286       4,127  
Stock-based compensation expense
    5,018       4,289       14,237       13,924  
Interest and other income, net
    (2,037 )     (942 )     (4,752 )     (2,487 )
Acquisition costs and other related charges
    1,082             1,305       111  
Unallocated expenses (a)
                (3,500 )     (301 )
 
                       
Total
  $ 56,808     $ 45,808     $ 161,912     $ 133,774  
 
                       
 
(a)   Reflects stock option restatement-related benefits.
     The increases in SapientNitro service revenues for the three and nine months ended September 30, 2011 were primarily due to increases in demand for SapientNitro’s services in the consumer, travel & automotive and financial services industry sectors. The following tables present SapientNitro service revenues by industry sector for the three and nine months ended September 30, 2011 and 2010 (in millions, except percentages):
                                 
    Three Months Ended September 30,     Increase / (Decrease)  
Industry Sector   2011     2010     Dollars     Percentage  
Consumer, Travel & Automotive
  $ 103.0     $ 68.7     $ 34.3       50 %
Technology & Communications
    30.1       30.9       (0.8 )     (3 )%
Financial Services
    27.8       20.9       6.9       33 %
Government, Health & Education
    15.6       12.0       3.6       30 %
Energy Services
    2.2       2.3       (0.1 )     (4 )%
 
                       
Total SapientNitro service revenues
  $ 178.7     $ 134.8     $ 43.9       33 %
 
                       
                                 
    Nine Months Ended September 30,     Increase / (Decrease)  
Industry Sector   2011     2010     Dollars     Percentage  
Consumer, Travel & Automotive
  $ 278.6     $ 182.7     $ 95.9       52 %
Technology & Communications
    92.4       86.3       6.1       7 %
Financial Services
    87.1       57.1       30.0       53 %
Government, Health & Education
    37.3       42.8       (5.5 )     (13 )%
Energy Services
    6.3       7.1       (0.8 )     (11 )%
 
                       
Total SapientNitro service revenues
  $ 501.7     $ 376.0     $ 125.7       33 %
 
                       
     For the three and nine months ended September 30, 2011, the increases in industry sector service revenues were primarily the result of increases in demand in these sectors, while the decreases were the result of decreased demand. In constant currency terms, SapientNitro service revenues increased 30% for the three months ended September 30, 2011 and 31% for the nine months ended September 30, 2011, compared to the same periods in 2010. The overall increase in demand for our services contributed to SapientNitro’s average project personnel peoplecount increasing in 2011 compared to the same periods in 2010.
     The increases in Sapient Global Markets service revenues for the three and nine months ended September 30, 2011 were primarily due to increases in demand for Sapient Global Markets services in the financial services industry sector. The following tables present Sapient Global Markets service revenues by industry sector for the three and nine months ended September 30, 2011 and 2010 (in millions, except percentages):

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    Three Months Ended September 30,     Increase / (Decrease)  
Industry Sector   2011     2010     Dollars     Percentage  
Financial Services
  $ 53.6     $ 50.7     $ 2.9       6 %
Energy Services
    16.9       18.5       (1.6 )     (9 )%
 
                       
Total Sapient Global Markets service revenues
  $ 70.5     $ 69.2     $ 1.3       2 %
 
                       
                                 
    Nine Months Ended September 30,     Increase / (Decrease)  
Industry Sector   2011     2010     Dollars     Percentage  
Financial Services
  $ 162.8     $ 134.3     $ 28.5       21 %
Energy Services
    53.5       54.1       (0.6 )     (1 )%
 
                       
Total Sapient Global Markets service revenues
  $ 216.3     $ 188.4     $ 27.9       15 %
 
                       
     In constant currency terms, Sapient Global Markets service revenues were essentially unchanged for the three months ended September 30, 2011 and increased 12% for the nine months ended September 30, 2011, compared to the same periods in 2010. The overall increase in demand for our services contributed to Sapient Global Markets’ average project personnel peoplecount increasing in 2011 compared to the same periods in 2010.
     Service revenues for our Sapient Government Services operating segment increased 3% for the three months ended September 30, 2011 and 12% for the nine months ended September 30, 2011, compared to the same periods in 2010, due to increases in demand for our services in this segment. The increased demand contributed to Sapient Government Services’ average project personnel peoplecount increasing in 2011 compared to the same periods in 2010.
Operating Income by Operating Segments
     SapientNitro’s operating income increased as a percentage of related service revenues to 34% for the three months ended September 30, 2011 compared to 31% for the same period in 2010. SapientNitro’s operating income increased as a percentage of related service revenues to 32% for the nine months ended September 30, 2011 compared to 28% for the same period in 2010. These increases were primarily due to decreases in compensation expenses as a percentage of related service revenues in the three and nine months ended September 30, 2011 as compared to the same periods in 2010.
     Sapient Global Markets’ operating income increased as a percentage of related service revenues to 33% for the three months ended September 30, 2011 compared to 31% for the same period in 2010. This increase was primarily due to decreases in external contractors and consultant expenses, partially offset by an increase in travel expense, as a percentage of service revenues. Sapient Global Markets’ operating income decreased as a percentage of related service revenues to 30% for the nine months ended September 30, 2011 compared to 33% for the same period in 2010. This decrease was primarily due to increases in compensation expenses and travel expense as a percentage of related service revenues.
     Sapient Government Services’ operating income as a percentage of related service revenues was 31% for the three months ended September 30, 2011 compared to 29% for the same period in 2010. Sapient Government Services’ operating income as a percentage of related service revenues was 29% for the nine months ended September 30, 2011 compared to 28% for the same period in 2010.
Liquidity and Capital Resources
                 
    September 30,     December 31,  
    2011     2010  
    (in thousands)  
Cash, cash equivalents, restricted cash and marketable securities
  $ 169,016     $ 234,087  
                 
    Nine Months Ended September 30,  
    2011     2010  
    (in thousands)  
Summary of cash flow activities:
               
Net cash provided by operating activities
  $ 62,939     $ 26,858  
Net cash used in investing activities
  $ (73,165 )   $ (368 )
Net cash used in financing activities
  $ (48,725 )   $ (37,901 )
     We invest our excess cash predominantly in money market funds, time deposits with maturities of 90 days or less, and other cash equivalents. As of September 30, 2011, we had $169.0 million in cash, cash equivalents, restricted cash and marketable securities, compared to $234.1 million at December 31, 2010.
     As of September 30, 2011 and December 31, 2010, we had approximately $4.0 million and $4.5 million, respectively, held with various banks as collateral for letters of credit and performance bonds, and these amounts are classified as restricted cash on our consolidated and condensed balance sheets.

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Cash provided by Operating Activities
     Cash provided by operating activities was $62.9 million for the nine months ended September 30, 2011. This resulted primarily from net income of $46.5 million and the addition of net non-cash items of $46.4 million, partially offset by $29.9 million of cash used for changes in working capital. Significant changes in working capital included an increase in unbilled revenues and accounts receivable of $28.7 million, primarily due to increases in service revenues, and an increase in prepaid expenses and other current assets of $6.0 million. Cash provided by operating activities increased compared to the nine months ended September 30, 2010 primarily due to an $18.3 million increase in net income and an $13.4 million increase in non-cash items.
     Days sales outstanding (“DSO”) is calculated based on the actual three months of total revenue and period end receivables, unbilled and deferred revenue balances. Our DSO increased 2% to 66 days as of September 30, 2011 as compared to DSO of 65 days as of December 31, 2010. DSO increased primarily due to the increase in unbilled revenues, specifically the timing of achieving certain project milestones and the timing of billings. Time and materials arrangements have longer billing cycles than fixed-price contracts, which increase DSO. Approximately 51% of our service revenues for the third quarter of 2011 was derived from time and materials arrangements as compared to 54% for the fourth quarter of 2010. We expect our unbilled revenues to be short-term in nature, with a majority being billed within 90 days.
Cash used in Investing Activities
     Cash used in investing activities was $73.2 million for the nine months ended September 30, 2011. This was primarily due to the use of $44.6 million (net of cash acquired) for the acquisitions of DAD and Clanmo, and the use of $28.7 million for capital expenditures, primarily for the build-out of offices in various locations and the costs of internally developed software. This was partially offset by $0.7 million provided by decreases in restricted cash balances. Cash used in investing activities was $0.4 million for the nine months ended September 30, 2010. The current period reflected more cash paid for acquisitions, as well as higher capital expenditures, primarily related to build-out costs for new offices.
Cash used in Financing Activities
     Cash used in financing activities was $48.7 million for the nine months ended September 30, 2011, primarily relating to a $48.9 million special dividend payment to holders of common stock and net repayments of $4.4 million under our revolving credit facility in India. We also repaid $3.8 million of debt assumed in the acquisition of DAD. This was partially offset by $8.4 million of proceeds from stock option exercises. Cash used in financing activities was $37.9 million for the nine months ended September 30, 2010, primarily relating to a $46.8 million special cash dividend payment to holders of common stock. This was partially offset by $5.9 million of proceeds from stock option exercises and borrowings of $3.1 million under our revolving credit facility in India.
     We use foreign exchange option contracts to mitigate the effects of exchange rate fluctuations on revenues and operating expenses denominated in certain foreign currencies. Please see Item 3, “Quantitative and Qualitative Disclosures About Market Risk” for a discussion of our use of such derivative financial instruments.
     We accrue contingent liabilities when it is probable that future expenditures will be made and such expenditures can be reasonably estimated. We are subject to various legal claims totaling approximately $0.3 million, for which the likelihood of a loss is considered more than remote, and various administrative audits, each of which have arisen in the ordinary course of our business. We have recorded an accrual as of September 30, 2011 of approximately $0.3 million related to certain of these items for which the likelihood of a loss is considered probable. During the three months ended September 30, 2011, we made a payment of $0.9 million to settle a claim which had initially been accrued as a contingent liability as of March 31, 2011.
     Although we intend to defend these matters vigorously, the ultimate outcome of these matters is uncertain and the potential loss, if any, may be significantly higher or lower than the amounts that we have previously accrued and may have a material effect on our operating results.
     We believe that our existing cash, credit facility and other short-term investments will be sufficient to meet our working capital and capital expenditure requirements, investing activities, and the expected cash outlays for our previously recorded restructuring activities for at least the next 12 months.
New Accounting Pronouncements
     In May 2011, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2011-04 (“ASU 2011-04”), Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs, which amends Accounting Standards Codification (“ASC”) Topic 820, Fair Value Measurement. ASU 2011-04 provides a consistent definition of fair value and ensures that fair value measurement and disclosure requirements are similar between U.S. GAAP and International Financial Reporting Standards. ASU 2011-04 changes certain fair value measurement principles and enhances disclosure requirements. ASU 2011-04 is effective for annual and interim periods beginning after December 15, 2011 and must be applied prospectively. Early adoption by public entities is not permitted. We do not expect the adoption of ASU 2011-04 to have a material impact on our financial condition, results of operations or cash flows.
     In June 2011, the FASB issued Accounting Standards Update No. 2011-05 (“ASU 2011-05”), Presentation of Comprehensive Income, which amends ASC Topic 220, Comprehensive Income. ASU 2011-05 eliminates the option to present the components of other comprehensive income as a part of the statement of shareholders’ equity and requires other comprehensive income to be presented as part of a

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single continuous statement of comprehensive income or in a statement of other comprehensive income immediately following the statement of operations. While the new guidance changes the presentation of comprehensive income, there are no changes to the components that are recognized in net income or other comprehensive income. ASU 2011-05 is effective for fiscal years beginning after December 15, 2011 and must be retrospectively applied to all reporting periods presented. Early adoption is permitted, but we do not plan to adopt ASU 2011-05 early. ASU 2011-05 will not have an impact on our financial condition, results of operations or cash flows.
     In September 2011, the FASB issued Accounting Standards Update No. 2011-08 (“ASU 2011-08”), Testing Goodwill for Impairment, which amends ASC Topic 350, Intangibles — Goodwill and Other, with regard to performing annual and interim goodwill impairment tests. ASU 2011-08 provides entities with an option to perform a qualitative assessment to determine whether further impairment testing is necessary. An entity can perform the qualitative assessment on some, all or none of its reporting units. ASU 2011-08 is effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted, provided that the entity has not yet performed its 2011 annual impairment test or issued its financial statements. Under ASU 2011-08, an entity will have the option to first assess qualitative factors to determine whether performing the current two-step impairment test is necessary. If an entity believes, as a result of its qualitative assessment, that it is more likely than not that the fair value of a reporting unit is less than its carrying value, the quantitative impairment test will be required. Otherwise, no further testing will be required. The qualitative indicators will also replace those currently used to determine whether an interim goodwill impairment test is required, and will also be used when assessing whether to perform step two of the goodwill impairment test for reporting units with zero or negative carrying amounts.
     We elected to early adopt ASU 2011-08, effective October 1, 2011. Therefore, we will perform our annual goodwill impairment test during the fourth quarter of the year ending December 31, 2011 under the amended standard. We do not expect the adoption of ASU 2011-08 to have a material impact on our financial condition, results of operations or cash flows.
Item 3.   Quantitative and Qualitative Disclosures About Market Risk
Interest Rate Risk
     Our cash equivalents and our portfolio of marketable securities are subject to market risk due to changes in interest rates. Fixed rate securities may have their market values adversely impacted by an increase in market interest rates, while floating rate securities may produce less income than was expected if market interest rates fall. Due in part to these factors, our future investment income may fall short of expectations due to changes in interest rates, and we may suffer losses in principal if we are forced to sell securities that decline in market value due to changes in interest rates. If the interest rate had fluctuated by 10%, the increase or decrease in value of our marketable securities would not have been material as of September 30, 2011 and our interest income would not have changed by a material amount for the three and nine months ended September 30, 2011.
     As of September 30, 2011, we held, at fair value, $1.3 million in auction rate securities (“ARS”) classified as available-for-sale. We do not intend to sell the remaining $1.4 million (amortized cost) in ARS classified as available-for-sale until a successful auction occurs, nor do we believe that we will be required to sell these securities at less than amortized cost before a successful auction occurs.
Exchange Rate Sensitivity
     We face exposure to adverse movements in foreign currency exchange rates because significant portions of our revenues, expenses, assets and liabilities are denominated in currencies other than the U.S. dollar, primarily the British pound sterling, the euro, the Indian rupee and the Canadian dollar. These exposures may change over time as business practices evolve.
Foreign Currency Transaction Exposure:
     Foreign currency transaction exposure is derived primarily from intercompany transactions of a short-term nature and transactions with customers or vendors in currencies other than the functional currency of the legal entity in which the transaction is recorded. Assets and liabilities arising from such transactions are translated into the legal entity’s functional currency at each reporting period using period-end exchange rates and any resulting gain or loss as a result of currency fluctuations is recorded in general and administrative expenses in our consolidated and condensed statements of operations. Foreign currency transaction gains of $0.3 million and losses of $0.4 million were recorded for the three months ended September 30, 2011 and 2010, respectively. Foreign currency transaction gains of $0.7 million and losses of $1.2 million were recorded for the nine months ended September 30, 2011 and 2010, respectively.
     We mitigate foreign currency transaction exposure by settling these types of transactions in a timely manner where practical, thereby limiting the amount of time that the resulting non-functional currency asset or liability remains outstanding and subject to exchange rate fluctuations.
Foreign Currency Translation Exposure:
     Foreign currency translation exposure is derived from the translation of our foreign subsidiaries’ financial statements into U.S. dollars for consolidated reporting purposes. Foreign subsidiaries’ balance sheets are translated into U.S. dollars using period-end exchange rates and foreign subsidiaries’ income statements are translated into U.S. dollars using individual transactional exchange rates or average monthly exchange rates. Any difference between the period-end exchange rates and the transactional or average monthly rates is recorded in accumulated other comprehensive loss in our consolidated and condensed balance sheets.

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     For the three months ended September 30, 2011, approximately 31% of our revenues and approximately 56% of our operating expenses were generated by our foreign subsidiaries and thus subject to foreign currency translation exposure, as compared to 41% and 57%, respectively, for the same period in 2010. For the nine months ended September 30, 2011, approximately 32% of our revenues and approximately 55% of our operating expenses were generated by our foreign subsidiaries and thus subject to foreign currency translation exposure, as compared to 41% and 56%, respectively, for the same period in 2010. In addition, 53% of our assets and 51% of our liabilities were subject to foreign currency translation exposure as of September 30, 2011, as compared to 52% of our assets and 52% of our liabilities as of December 31, 2010. We also have assets and liabilities in certain entities that are denominated in currencies other than the entity’s functional currency and are subject to foreign currency exposure, as described above.
     Approximately 17% of our operating expenses for the nine months ended September 30, 2011 was incurred by foreign subsidiaries whose functional currency is the Indian rupee. Because we have minimal associated revenues in Indian rupees, any significant movement in the exchange rate between the U.S. dollar and the rupee has a significant impact on our operating expenses and operating profit. Approximately 14%, 3% and 7% of our service revenues for the nine months ended September 30, 2011 were generated by foreign subsidiaries whose functional currencies are the British pound sterling, euro and Canadian dollar, respectively. Any significant movements in the exchange rates between the U.S. dollar and the British pound sterling, the U.S. dollar and the euro, and the U.S. dollar and the Canadian dollar have a significant impact on our service revenues and operating income. We manage these exposures through a risk management program which is designed to mitigate our exposure to operating expenses incurred by foreign subsidiaries whose functional currency is the Indian rupee and operating margins in foreign subsidiaries whose functional currencies are the British pound sterling, the euro and the Canadian dollar. This program includes the use of derivative financial instruments which are not designated as accounting hedges. As of September 30, 2011, we had option contracts outstanding in the notional amount of approximately $12.7 million ($7.1 million for our Indian rupee contracts, $3.1 million for our British pound sterling contracts, $0.1 million for our euro contracts and $2.4 million for our Canadian dollar contracts). Because these instruments are option collars that are settled on a net basis with the counterparty banks, we have not recorded the gross underlying notional amounts in our consolidated and condensed balance sheets as of September 30, 2011. The following table presents a summary of our net realized and unrealized gains/losses on these option contracts for the three and nine months ended September 30, 2011 and 2010 (in thousands):
                                 
    Three Months Ended September 30,     Nine Months Ended September 30,  
    2011     2010     2011     2010  
(Loss) gain on foreign exchange option contracts not designated
  $ (123 )   $ (225 )   $ (494 )   $ 367  
 
                       
     We also performed a sensitivity analysis of the possible losses that could be incurred on these contracts as a result of movements in the respective foreign currency exchange rates. The following table presents the maximum losses on these unsettled positions that would result from changes of 10%, 15% and 20% in the underlying average exchange rates of the respective foreign currencies (in millions):
                         
    Maximum Losses Resulting from  
    Changes in Underlying Average  
    Exchange Rates of:  
Currency   10%     15%     20%  
Indian rupee
  $ 0.6     $ 1.3     $ 1.8  
British pound sterling
  $ 0.6     $ 0.9     $ 1.2  
Euro
  $ 0.1     $ 0.1     $ 0.1  
Canadian dollar
  $ 0.5     $ 0.7     $ 0.9  
     These positions expire in October and November of 2011 and therefore, any realized losses in respect to these positions after September 30, 2011 would be recognized in the three months ending December 31, 2011.
     For additional quantitative and qualitative disclosures about market risk affecting Sapient, see Item 7A, “Quantitative and Qualitative Disclosures About Market Risk”, in our Annual Report on Form 10-K for the fiscal year ended December 31, 2010.
Item 4.   Controls and Procedures
Evaluation of Disclosure Controls and Procedures
     Under the supervision of and with the participation of our management, including our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), we conducted an evaluation of the effectiveness, as of September 30, 2011, of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act. Based on our evaluation, our CEO and CFO have concluded that our disclosure controls and procedures are effective to ensure that information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and is accumulated and communicated to management, including our CEO and CFO, as appropriate to allow timely decisions regarding required disclosure.

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Changes in Internal Control Over Financial Reporting
     No changes in our internal control over financial reporting occurred during the three months ended September 30, 2011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION
Item 1.   Legal Proceedings
     We are subject to certain legal proceedings and claims, incidental to the operations of our business. We are also subject to certain other legal proceedings and claims that have arisen in the course of business that have not been fully adjudicated. We currently do not anticipate that these matters, if resolved against us, will have a material adverse impact on our financial results. However, the results of legal proceedings cannot be predicted with certainty. Should we fail to prevail in any of these legal matters or should several of these legal matters be resolved against us in the same reporting period, the operating results of a particular reporting period could be materially adversely affected.
     We accrue contingent liabilities when it is probable that future expenditures will be made and such expenditures can be reasonably estimated. We are subject to various legal claims totaling $0.3 million, for which the likelihood of a loss is considered more than remote, and various administrative audits each of which have arisen in the ordinary course of our business. We have recorded an accrual as of September 30, 2011 of approximately $0.3 million related to certain of these items for which the likelihood of a loss is considered probable. During the three months ended September 30, 2011, we made a payment of $0.9 million to settle a claim which initially had been accrued as a contingent liability as of March 31, 2011.
     Although we intend to defend these matters vigorously, the ultimate outcome of these items is uncertain and the potential loss, if any, may be significantly higher or lower than the amounts that we have previously accrued.
Item 1A.   Risk Factors
     You should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors”, in our Annual Report on Form 10-K for the year ended December 31, 2010, which could materially affect our business, financial condition or future results. The risks described in our Annual Report on Form 10-K are not the only risks facing our Company. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and operating results. The following important factors, among others, could cause our actual business, financial condition and future results to differ materially from those contained in forward-looking statements made in this Quarterly Report or presented elsewhere by management from time to time.
Our business, financial condition and results of operations may be materially impacted by economic conditions and related fluctuations in customer demand for marketing, business, technology and other consulting services.
     The market for our consulting services and the technologies used in our solutions historically has tended to fluctuate with economic cycles — particularly those cycles in the United States and Europe, where we earn the majority of our revenues. During economic cycles in which many companies are experiencing financial difficulties or uncertainty, clients and potential clients may cancel or delay spending on marketing, technology and other business initiatives. Our efforts to down-size, when necessary, in a manner intended to mirror downturned economic conditions, could be delayed and costly. A downturn could result in reduced demand for our services, project cancellations or delays, lower revenues and operating margins resulting from price reduction pressures for our services, and payment and collection issues with our clients. Any of these events could materially and adversely impact our business, financial condition and results of operations.
Our markets are highly competitive and we may not be able to continue to compete effectively.
     The markets for the services we provide are highly competitive. We believe that we compete principally with large systems consulting and implementation firms, offshore outsourcing companies, interactive and traditional advertising agencies, and clients’ internal information systems departments. To a lesser extent, other competitors include boutique consulting firms that maintain specialized skills and/or are geography based. Regarding our Government Services practice, we both compete and partner with large defense contractors. Some of our competitors have significantly greater financial, technical and marketing resources, and generate greater revenues, and have greater name recognition, than we do. Often, these competitors offer a larger and more diversified suite of products and services than we offer. These competitors may win client engagements by significantly discounting their services in exchange for a client’s promise to purchase other goods and services from the competitor, either concurrently or in the future. If we cannot keep pace with the intense competition in our marketplace, our business, financial condition and results of operations will suffer.
Our international operations and Global Distributed Delivery (“GDD”) model subject us to increased risk.
     We have offices throughout the world. Our international operations generate a significant percentage of our total revenues, and our GDD model is a key component of our ability to deliver our services successfully. Our international operations are subject to inherent risks, including:
  economic recessions in foreign countries;
 
  fluctuations in currency exchange rates or impositions of restrictive currency controls;
 
  political instability, war or military conflict;
 
  changes in regulatory requirements;
 
  complexities and costs in effectively managing multi-national operations and associated internal controls and procedures;
 
  significant changes in immigration policies or difficulties in obtaining required visas for our personnel and immigration approvals for international assignments;

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  restrictions imposed on the import and export of technologies in countries where we operate;
 
  reduced protection for intellectual property in some countries; and
 
  changes in tax laws.
     In particular, our GDD model depends heavily on our offices in Gurgaon, Bangalore and Noida, India. Any escalation in the political or military instability in India or Pakistan or the surrounding countries, or a business interruption resulting from a natural disaster, such as an earthquake, could hinder our ability to use GDD successfully and could result in material adverse effects to our business, financial condition and results of operations. Furthermore, the delivery of our services from remote locations causes us to rely on data, phone, power and other networks which are not as reliable in India as those in other countries where we operate. Any failures of these systems, or any failure of our systems generally, could affect the success of our GDD model. Remote delivery of our services also increases the complexity and risk of delivering our services, which could affect our ability to satisfy our clients’ expectations or perform our services within the estimated time frame and budget for each project. Changes to government structure or policies in countries in which we operate could negatively impact our operations if such changes were to limit or cease any benefits that may currently be available to us. For example, although the Indian government has historically offered generous tax incentives to induce foreign companies to base operations in India, new taxes have been introduced in recent years that partially offset those benefits. On April 1, 2009 the income tax incentive of one of our Software Technology Parks (“STPs”) Units in India expired. Beginning April 1, 2011, the income tax incentives applicable to our other two STPs Units in India expired. In addition, in 2009 we established a new India unit in a Special Economic Zone which is eligible for a five year, 100% tax holiday. The expiration of incentives may adversely affect our cost of operations and increase the risk of delivering our services on budget for client projects. Expiration of benefits provided to us by having operations based in India could have a material adverse effect on our business, financial condition and results of operations. In addition, it has become increasingly difficult to obtain necessary visas for certain international personnel, particularly technical personnel, working in our domestic offices, and to receive necessary immigration approvals for our domestic employees working abroad on international assignments. If these challenges continue or increase, it may limit our ability to engage the most desirable personnel for particular assignments, increase the time necessary to receive approvals to do so or prevent us from obtaining such approvals, and increase our costs, all of which could materially adversely affect our business and financial condition.
Our business, financial condition and results of operations may be materially impacted by military actions, global terrorism, natural disasters and political unrest.
     Military actions in Iraq, Afghanistan and elsewhere, global terrorism, natural disasters and political unrest in the Middle East and other countries are among the factors that may adversely impact regional and global economic conditions and, concomitantly, client investments in our services. In addition to the potential impact of any of these events on the business of our clients, these events could pose a threat to our global operations and people. Specifically, our people and operations in India could be impacted if the recent rise in civil unrest, terrorism and conflicts with bordering countries in India were to increase significantly. As a result, significant disruptions caused by such events could materially and adversely affect our business, financial condition and results of operations.
If we do not attract and retain qualified professional staff, we may be unable to perform adequately our client engagements and could be limited in accepting new client engagements.
     Our business is labor intensive, and our success depends upon our ability to attract, retain, train and motivate highly skilled employees. The improvement in demand for marketing and business and technology consulting services has further increased the need for employees with specialized skills or significant experience in marketing, business and technology consulting, particularly at senior levels. We have been expanding our operations, and these expansion efforts will be highly dependent on attracting a sufficient number of highly skilled people. We may not be successful in attracting enough employees to achieve our expansion or staffing plans. Furthermore, the industry turnover rates for these types of employees are high, and we may not be successful in retaining, training and motivating the employees we attract. Any inability to attract, retain, train and motivate employees could impair our ability to manage adequately and complete existing projects and to bid for or accept new client engagements. Such inability may also force us to increase our hiring of expensive independent contractors, which may increase our costs and reduce our profitability on client engagements. We must also devote substantial managerial and financial resources to monitoring and managing our workforce and other resources. Our future success will depend on our ability to manage the levels and related costs of our workforce and other resources effectively.
We earn revenues, incur costs and maintain cash balances in multiple currencies, and currency fluctuations affect our financial results.
     We have significant international operations, and we frequently earn our revenues and incur our costs in various foreign currencies. Doing business in these foreign currencies exposes us to foreign currency risks in numerous areas, including revenues and receivables, purchases, payroll and investments, on both a transactional level and a financial statement translation basis. We also have a significant amount of foreign currency operating income and net asset exposures. Certain foreign currency exposures, to some extent, are naturally offset within an international business unit, because revenues and costs are denominated in the same foreign currency, and certain cash balances are held in U.S. dollar denominated accounts. However, due to the increasing size and importance of our international operations, fluctuations in foreign currency exchange rates could materially impact our financial results. Our GDD model also subjects us to increased currency risk because we incur a significant portion of our project costs in Indian rupees and earn revenue from our clients in other currencies. We will continue to experience foreign currency gains and losses in certain instances where it is not possible or cost-effective to hedge foreign currencies. There is no guarantee that any hedging activity we may undertake will be effective or that our financial condition will not be negatively impacted by the currency exchange rate fluctuations of the Indian rupee versus the U.S. dollar. Costs for our delivery of services, including labor, could increase as a result of the decrease in value of the U.S. dollar against the Indian rupee, affecting our reported results.
     Our cash positions include amounts denominated in foreign currencies. We manage our worldwide cash requirements considering available funds from our subsidiaries and the cost-effectiveness with which these funds can be accessed. The repatriation of cash balances

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from certain of our subsidiaries outside the United States could have adverse tax consequences and be limited by foreign currency exchange controls. Any fluctuations in foreign currency exchange rates, or changes in local tax laws, could materially impact the availability and size of these funds for repatriation or transfer.
We have significant fixed operating costs, which may be difficult to adjust in response to unanticipated fluctuations in revenues.
     A high percentage of our operating expenses, particularly salary expense, rent, depreciation expense and amortization of purchased intangible assets, are fixed in advance of any particular quarter. As a result, an unanticipated decrease in the number or average size of, or an unanticipated delay in the scheduling for, our projects may cause significant variations in operating results in any particular quarter and could have a material adverse effect on operations for that quarter.
     An unanticipated termination or decrease in size or scope of a major project, a client’s decision not to proceed with a project we anticipated or the completion during a quarter of several major client projects could require us to maintain underutilized employees and could have a material adverse effect on our business, financial condition and results of operations. Our revenues and earnings may also fluctuate from quarter to quarter because of such factors as:
  the contractual terms and timing of completion of projects, including achievement of certain business results;
 
  any delays incurred in connection with projects;
 
  the adequacy of provisions for losses and bad debts;
 
  the accuracy of our estimates of resources required to complete ongoing projects;
 
  loss of key highly-skilled personnel necessary to complete projects; and
 
  general economic conditions.
Changes in our effective tax rate or tax liability may have an adverse effect on our results of operations.
     Our effective tax rate could be adversely impacted by several factors, some of which are outside our control, including:
  Changes in relative amounts of income before taxes in the various jurisdictions in which we operate that have differing statutory tax rates;
 
  Changes in tax laws and the interpretation of those tax laws;
 
  Changes to our assessments about the realizability of our deferred tax assets which are based on estimates of our future results, the prudence and feasibility of possible tax planning strategies and the economic environment in which we do business;
 
  The outcome of future tax audits and examinations; and
 
  Changes in generally accepted accounting principles that affect the accounting for taxes.
     In the ordinary course of our business, many transactions occur where the ultimate tax determination is uncertain. Significant judgment is required in determining our worldwide provision for income taxes. The final determination could be materially different from our historical tax provisions and accruals.
Our profits may decrease and/or we may incur significant unanticipated costs if we do not accurately estimate the costs of fixed-price engagements.
     Approximately 45% of our projects are based on fixed-price contracts, rather than contracts in which payment to us is determined on a time and materials or other basis. Our failure to estimate accurately the resources and schedule required for a project, or our failure to complete our contractual obligations in a manner consistent with the project plan upon which our fixed-price contract was based, could adversely affect our overall profitability and could have a material adverse effect on our business, financial condition and results of operations. We are consistently entering into contracts for large projects that magnify this risk. We have been required to commit unanticipated additional resources to complete projects in the past, which has occasionally resulted in losses on those contracts. We will likely experience similar situations in the future. In addition, we may fix the price for some projects at an early stage of the project engagement, which could result in a fixed price that is too low. Therefore, any changes from our original estimates could adversely affect our business, financial condition and results of operations.
Our profitability will be adversely impacted if we are unable to maintain our pricing and utilization rates as well as control our costs.
     Our profitability derives from and is impacted by three primary factors: (i) the prices for our services; (ii) our professionals’ utilization or billable time; and (iii) our costs. To achieve our desired level of profitability, our utilization must remain at an appropriate rate, and we must contain our costs. Should we reduce our prices in the future as a result of pricing pressures, or should we be unable to achieve our target utilization rates and costs, our profitability could be adversely impacted and our stock price could decline materially.

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We partner with third parties on certain complex engagements in which our performance depends upon, and may be adversely impacted by, the performance of such third parties.
     Certain complex projects may require that we partner with specialized software or systems vendors or other partners to perform our services. Often in these circumstances, we are liable to our clients for the performance of these third parties. Should the third parties fail to perform timely or satisfactorily, our clients may elect to terminate the projects or withhold payment until the services have been completed successfully. Additionally, the timing of our revenue recognition may be affected or we may realize lower profits if we incur additional costs due to delays or because we must assign additional personnel to complete the project. Furthermore, our relationships with our clients and our reputation generally may suffer harm as a result of our partners’ unsatisfactory performance.
Our clients could unexpectedly terminate their contracts for our services.
     Most of our contracts can be canceled by the client with limited advance notice and without significant penalty. A client’s termination of a contract for our services could result in a loss of expected revenues and additional expenses for staff that were allocated to that client’s project. We could be required to maintain underutilized employees who were assigned to the terminated contract. The unexpected cancellation or significant reduction in the scope of any of our large projects, or client termination of one or more recurring revenue contracts could have a material adverse effect on our business, financial condition and results of operations.
We may be liable to our clients for substantial damages caused by our unauthorized disclosures of confidential information, breaches of data security, failure to remedy system failures or other material contract breaches.
     We frequently receive confidential information from our clients, including confidential customer data that we use to develop solutions. If any person, including one of our employees, misappropriates client confidential information, or if client confidential information is inappropriately disclosed due to a breach of our computer systems, system failures or otherwise, we may have substantial liabilities to our clients or their customers.
     Further, many of our projects involve technology applications or systems that are critical to the operations of our clients’ businesses and handle very large volumes of transactions. If we fail to perform our services correctly, we may be unable to deliver applications or systems to our clients with the promised functionality or within the promised time frame, or to satisfy the required service levels for support and maintenance. Any such failures by us could result in claims by our clients for substantial damages against us.
     We may be liable for breaches of confidentiality or data security, defects in the applications or systems we deliver or other material contract breaches that we may commit during the performance of our services (collectively, “Contract Breaches”). In certain circumstances we agree to unlimited liability for Contract Breaches. Additionally, we cannot be assured that any insurance coverages will be applicable and enforceable in all cases, or sufficient to cover substantial liabilities that we may incur. Further, we cannot be assured that contractual limitations on liability will be applicable and enforceable in all cases. Accordingly, even if our insurance coverages or contractual limitations on liability are found to be applicable and enforceable, our liability to our clients for Contract Breaches could be material in amount and affect our business, financial condition and results of operations. Moreover, such claims may harm our reputation and cause us to lose clients.
Our services may infringe the intellectual property rights of third parties, and create liability for us as well as harm our reputation and client relationships.
     The services that we offer to clients may infringe the intellectual property (“IP”) rights of third parties and result in legal claims against our clients and Sapient. These claims may damage our reputation, adversely impact our client relationships and create liability for us. Moreover, we generally agree in our client contracts to indemnify the clients for expenses or liabilities they incur as a result of third party IP infringement claims associated with our services, and the resolution of these claims, irrespective of whether a court determines that our services infringed another party’s IP rights, may be time-consuming, disruptive to our business and extraordinarily costly. Finally, in connection with an IP infringement dispute, we may be required to cease using or developing certain IP that we offer to our clients. These circumstances could adversely impact our ability to generate revenue as well as require us to incur significant expense to develop alternative or modified services for our clients.
We may be unable to protect our proprietary methodology.
     Our success depends, in part, upon our proprietary methodology and other IP rights. We rely upon a combination of trade secrets, nondisclosure and other contractual arrangements, and copyright and trademark laws to protect our proprietary rights. We enter into confidentiality agreements with our employees, contractors, vendors and clients, and limit access to and distribution of our proprietary information. We cannot be certain that the steps we take in this regard will be adequate to deter misappropriation of our proprietary information or that we will be able to detect unauthorized use and take appropriate steps to enforce our IP rights.
Our stock price is volatile and may result in substantial losses for investors.
     The trading price of our common stock has been subject to wide fluctuations, particularly in the second half of 2008 and the first half of 2009. Our trading price could continue to be subject to wide fluctuations in response to:
  quarterly variations in operating results and achievement of key business metrics by us or our competitors;

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  changes in operating results estimates by securities analysts;
 
  any differences between our reported results and securities analysts’ published or unpublished expectations;
 
  announcements of new contracts or service offerings made by us or our competitors;
 
  announcements of acquisitions or joint ventures made by us or our competitors; and
 
  general economic or stock market conditions.
     In the past, securities class action litigation has often been instituted against companies following periods of volatility in the market price of their securities. The commencement of this type of litigation against us could result in substantial costs and a diversion of management’s attention and resources.
Certain of our directors have significant voting power and may effectively control the outcome of any stockholder vote.
     Jerry A. Greenberg, our former Co-Chairman of the Board of Directors and Chief Executive Officer of the Company and current member of our Board of Directors, and J. Stuart Moore, our former Co-Chairman of the Board of Directors and Co-Chief Executive Officer and current member of our Board of Directors, own, in the aggregate, approximately 19% of our outstanding common stock as of October 31, 2011. As a result, they have the ability to substantially influence and, in some cases, may effectively control the outcome of corporate actions requiring stockholder approval, including the election of directors. This concentration of ownership may also have the effect of delaying or preventing a change in control of Sapient, even if such a change in control would benefit other investors.
We are dependent on our key employees.
     Our success depends in large part upon the continued services of a number of key employees. Our employment arrangements with key personnel provide that employment is terminable at will by either party. The loss of the services of any of our key personnel could have a material adverse effect on our business, financial condition and results of operations. In addition, if our key employees resign from Sapient to join a competitor or to form a competing company, the loss of such personnel and any resulting loss of existing or potential clients or employees to any such competitor could have a material adverse effect on our business, financial condition and results of operations. We cannot be certain that any agreements we require our employees to enter into will be effective in preventing them from engaging in these actions or that courts or other adjudicative entities will substantially enforce these agreements.
We may be unable to achieve anticipated benefits from acquisitions.
     The anticipated benefits from any acquisitions that we may undertake might not be achieved. For example, if we acquire a company, we cannot be certain that clients of the acquired business will continue to conduct business with us, or that employees of the acquired business will continue their employment or integrate successfully into our operations and culture. The identification, consummation and integration of acquisitions require substantial attention from management. The diversion of management’s attention, as well as any difficulties encountered in the integration process, could have an adverse impact on our business, financial condition and results of operations. Further, we may incur significant expenses in completing any such acquisitions, and we may assume significant liabilities, some of which may be unknown at the time of such acquisition.
The failure to successfully and timely implement certain financial system changes to improve operating efficiency and enhance our reporting controls could harm our business.
     We have implemented and continue to install several upgrades and enhancements to our financial systems. We expect these initiatives to enable us to achieve greater operating and financial reporting efficiency and also enhance our existing control environment through increased levels of automation of certain processes. Failure to successfully execute these initiatives in a timely, effective and efficient manner could result in the disruption of our operations, the inability to comply with our Sarbanes-Oxley obligations and the inability to report our financial results in a timely and accurate manner.

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SAPIENT CORPORATION
PART II. OTHER INFORMATION
Item 6.   Exhibits
     
31.1*
  Certification of Alan J. Herrick pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
   
31.2*
  Certification of Joseph S. Tibbetts, Jr. pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
   
32.1*
  Certification of Alan J. Herrick pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
 
   
32.2*
  Certification of Joseph S. Tibbetts, Jr. pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
 
   
101.1*
  The following materials from Sapient Corporation on Form 10-Q for the quarterly period ended September 30, 2011, formatted in XBRL (eXtensible Business Reporting Language): (i) the Consolidated and Condensed Statements of Operations, (ii) the Consolidated and Condensed Balance Sheets, (iii) the Consolidated and Condensed Statements of Cash Flows and (iv) Notes to the Consolidated and Condensed Financial Statements, tagged as blocks of text.
 
*   Exhibits filed herewith.
SIGNATURES
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
         
Signature   Title   Date
 
/s/ Alan J. Herrick
 
  President and Chief Executive Officer   November 7, 2011 
Alan J. Herrick
  (Principal Executive Officer)    
 
       
/s/ Joseph S. Tibbetts, Jr.
 
  Chief Financial Officer   November 7, 2011 
Joseph S. Tibbetts, Jr.
  (Principal Financial Officer)    

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