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Share-Based Compensation (Details) (USD $)
In Thousands, except Share data in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2011
Jun. 30, 2010
Jun. 30, 2011
Jun. 30, 2010
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Vesting Period     vest 50% upon the date of issuance with one-half of the remaining 50% vesting on each of the next two anniversaries of the initial vest date  
Stock-based compensation $ 4,482 $ 3,292 $ 10,055 $ 6,569
2011 Performance Programs [Member]
       
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Number of shares authorized (in shares) 0.7   0.7  
Cost of maintenance services [Member]
       
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Share-based compensation expense 174 163 341 277
Cost of consulting services [Member]
       
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Share-based compensation expense 519 330 1,183 778
Product development [Member]
       
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Share-based compensation expense 544 173 1,236 506
Sales and marketing [Member]
       
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Share-based compensation expense 1,419 884 2,860 1,750
General and administrative [Member]
       
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]        
Share-based compensation expense $ 1,826 $ 1,742 $ 4,435 $ 3,258