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Long-Lived Assets
12 Months Ended
Dec. 31, 2017
Goodwill And Intangible Assets Disclosure [Abstract]  
Long-Lived Assets

4.Long-Lived Assets

Property and Equipment. Property and equipment at December 31 consisted of the following (in thousands, except years):

 

 

 

Useful Lives

 

 

 

 

 

 

 

 

 

 

 

(Years)

 

 

2017

 

 

2016

 

Computer equipment

 

3-5

 

 

$

85,902

 

 

$

74,640

 

Leasehold improvements

 

5-10

 

 

 

15,463

 

 

 

15,013

 

Operating equipment

 

3-8

 

 

 

56,170

 

 

 

57,210

 

Furniture and fixtures

 

 

8

 

 

 

10,242

 

 

 

9,119

 

 

 

 

 

 

 

 

167,777

 

 

 

155,982

 

Less - accumulated depreciation

 

 

 

 

 

 

(123,126

)

 

 

(122,866

)

Property and equipment, net

 

 

 

 

 

$

44,651

 

 

$

33,116

 

Goodwill. We do not have any intangible assets with indefinite lives other than goodwill. A rollforward of goodwill in 2016 and 2017 is as follows (in thousands):

 

January 1, 2016 balance

  

$

219,724

 

Adjustments related to prior acquisitions

 

 

(60

)

Effects of changes in foreign currency exchange rates

  

 

(18,570

)

December 31, 2016 balance

 

 

201,094

 

Adjustments related to prior acquisitions

 

 

(60

)

Effects of changes in foreign currency exchange rates

 

 

9,046

 

December 31, 2017 balance

 

$

210,080

 

 

Other Intangible Assets. Our intangible assets subject to ongoing amortization consist of client contracts and software.

Client Contracts

Client contracts consist of the following: (i) investments in client contracts; (ii) direct and incremental costs that we have capitalized related to contractual arrangements where we have deferred revenues to convert or set-up client customers onto our outsourced solutions; and (iii) client contracts acquired in business combinations.

As of December 31, 2017 and 2016, the carrying values of these assets were as follows (in thousands):

 

 

 

2017

 

 

2016

 

 

 

Gross

 

 

 

 

 

 

 

 

 

 

Gross

 

 

 

 

 

 

 

 

 

 

 

Carrying

 

 

Accumulated

 

 

Net

 

 

Carrying

 

 

Accumulated

 

 

Net

 

 

 

Amount

 

 

Amortization

 

 

Amount

 

 

Amount

 

 

Amortization

 

 

Amount

 

Investments in client contracts (1)

 

$

26,616

 

 

$

(9,782

)

 

$

16,834

 

 

$

37,482

 

 

$

(23,265

)

 

$

14,217

 

Capitalized costs (2)

 

 

26,811

 

 

 

(10,039

)

 

 

16,772

 

 

 

16,831

 

 

 

(5,130

)

 

 

11,701

 

Acquired client contracts (3)

 

 

87,308

 

 

 

(77,288

)

 

 

10,020

 

 

 

83,085

 

 

 

(68,328

)

 

 

14,757

 

Total client contracts

 

$

140,735

 

 

$

(97,109

)

 

$

43,626

 

 

$

137,398

 

 

$

(96,723

)

 

$

40,675

 

 

The aggregate amortization related to client contracts included in our operations for 2017, 2016, and 2015, was as follows (in thousands):

 

 

2017

 

 

2016

 

 

2015

 

Investments in client contracts (1)

 

$

7,402

 

 

$

6,591

 

 

$

5,165

 

Capitalized costs (2)

 

 

5,141

 

 

 

2,755

 

 

 

1,334

 

Acquired client contracts (3)

 

 

5,406

 

 

 

6,683

 

 

 

8,902

 

Total client contracts

 

$

17,949

 

 

$

16,029

 

 

$

15,401

 

(1)

Investments in client contracts consist principally of incentives provided to new or existing clients to convert their customer accounts to, or retain their customer’s accounts on, our customer care and billing systems. Investments in client contracts related to client incentives are amortized ratably over the lives of the respective client contracts, which as of December 31, 2017, have termination dates that range from 2019 through 2025. Amortization of the investments in client contracts related to client incentives is reflected as a reduction in cloud and related solutions revenues in our Income Statements.

(2)

Capitalized costs related to client conversion/set-up services related to long-term cloud-based or managed services arrangements are generally amortized proportionately over the contract period that the services are expected to be provided, and are primarily reflected in cost of cloud and related solutions in our Income Statements.

(3)

Acquired client contracts represent assets acquired in our prior business acquisitions. Acquired client contracts are being amortized over their estimated useful lives ranging from five to ten years based on the approximate pattern in which the economic benefits of the intangible assets are expected to be realized.  Classification of the amortization of acquired client contracts generally follows where the acquired business’ cost of revenues is categorized in our Income Statements.

The weighted-average remaining amortization period of client contracts as of December 31, 2017 was approximately 31 months. Based on the December 31, 2017 net carrying value of these intangible assets, the estimated amortization for each of the five succeeding fiscal years ending December 31 will be:  2018 – $22.4 million; 2019 – $14.1 million; 2020 – $4.4 million; 2021 – $1.1 million; and 2022 – $0.8 million.

 

Software

Software consists of: (i) software and similar intellectual property rights from various business combinations; and (ii) internal use software.

As of December 31, 2017 and 2016, the carrying values of these assets were as follows (in thousands):

 

 

2017

 

 

2016

 

 

 

Gross

 

 

 

 

 

 

 

 

 

 

Gross

 

 

 

 

 

 

 

 

 

 

 

Carrying

 

 

Accumulated

 

 

Net

 

 

Carrying

 

 

Accumulated

 

 

Net

 

 

 

Amount

 

 

Amortization

 

 

Amount

 

 

Amount

 

 

Amortization

 

 

Amount

 

Acquired software (4)

 

$

66,100

 

 

$

(64,268

)

 

$

1,832

 

 

$

65,500

 

 

$

(62,306

)

 

$

3,194

 

Internal use software (5)

 

 

69,792

 

 

 

(44,718

)

 

 

25,074

 

 

 

64,243

 

 

 

(37,010

)

 

 

27,233

 

Total software

 

$

135,892

 

 

$

(108,986

)

 

$

26,906

 

 

$

129,743

 

 

$

(99,316

)

 

$

30,427

 

The aggregate amortization related to software included in our operations for 2017, 2016, and 2015, was as follows (in thousands):

 

 

 

2017

 

 

2016

 

 

2015

 

Acquired software (4)

 

$

1,458

 

 

$

1,806

 

 

$

3,081

 

Internal use software (5)

 

 

7,845

 

 

 

7,510

 

 

 

8,048

 

Total software

 

$

9,303

 

 

$

9,316

 

 

$

11,129

 

(4)

Acquired software represents the software intangible assets acquired in our prior business acquisitions, which are being amortized over their estimated useful lives ranging from five to ten years.

(5)

Internal use software represents: (i) third-party software licenses; and (ii) the internal and external costs related to the implementation of the third-party software licenses.  Internal use software is amortized over its estimated useful life ranging from twelve months to ten years.

The weighted-average remaining amortization period of the software intangible assets as of December 31, 2017 was approximately 53 months.  Based on the December 31, 2017 net carrying value of these intangible assets, the estimated amortization for each of the five succeeding fiscal years ending December 31 will be: 2018 – $8.3 million; 2019 – $6.3 million; 2020 – $4.7 million; 2021 – $3.3 million; and 2022 – $2.6 million.