Goodwill and Long-Lived Assets (Tables)

12 Months Ended

Dec. 31, 2025

Goodwill and Intangible Assets Disclosure [Abstract]

Summary of Property and Equipment

Property and Equipment. Property and equipment as of December 31, 2025 and 2024 consisted of the following (in thousands, except years):

	Useful Lives (Years)		December 31, 2025			December 31, 2024
Computer equipment	3-6		$	87,930		$	94,574
Leasehold improvements		10		21,379			25,415
Operating equipment	3-8			53,957			67,651
Furniture and fixtures		8		2,186			2,469
				165,452			190,109
Less – accumulated depreciation				(122,947	)		(133,514	)
Property and equipment, net			$	42,505		$	56,595

Rollforward of Goodwill

We do not have any intangible assets with indefinite lives other than goodwill. A rollforward of goodwill for 2024 and 2025 is as follows (in thousands):

January 1, 2024 balance	$	308,596
Goodwill acquired during the period		10,662
Effects of changes in foreign currency exchange rates		(3,217	)
December 31, 2024 balance		316,041
Effects of changes in foreign currency exchange rates		8,665
December 31, 2025 balance	$	324,706

Summary of Carrying Value of Other Intangible Assets

As of December 31, 2025 and 2024, the carrying values of our acquired customer contracts were as follows (in thousands):

	December 31, 2025							December 31, 2024
	Gross Carrying Amount		Accumulated Amortization			Net Amount		Gross Carrying Amount		Accumulated Amortization			Net Amount
Acquired customer contracts (1)	$	177,156	$	(148,567	)	$	28,589	$	172,656	$	(133,279	)	$	39,377

Software. As of December 31, 2025 and 2024, the carrying values of our software assets were as follows (in thousands):

	December 31, 2025							December 31, 2024
	Gross Carrying Amount		Accumulated Amortization			Net Amount		Gross Carrying Amount		Accumulated Amortization			Net Amount
Acquired software (2)	$	85,208	$	(83,665	)	$	1,543	$	84,283	$	(79,843	)	$	4,440
Internal use software (3)		88,748		(70,575	)		18,173		90,292		(74,805	)		15,487
Total software	$	173,956	$	(154,240	)	$	19,716	$	174,575	$	(154,648	)	$	19,927

Summary of Aggregate Amortization Related to Intangible Assets

The aggregate amortization related to acquired customer contracts included in our operations for 2025, 2024, and 2023 was as follows (in thousands):

	2025		2024		2023
Acquired customer contracts amortization (1)	$	11,082	$	11,346	$	9,775

(1)Acquired customer contracts represent assets acquired in our business acquisitions. Acquired customer contracts are amortized over their estimated useful lives ranging from five to twenty years based on the approximate pattern in which the economic benefits of the intangible assets are expected to be realized, with the amortization expense included as cost of revenue in our Income Statements.

The aggregate amortization related to software included in our operations for 2025, 2024, and 2023 was as follows (in thousands):

	2025		2024		2023
Acquired software amortization (2)	$	2,723	$	2,668	$	2,410
Internal use software amortization (3)		13,072		11,671		13,624
Total software amortization	$	15,795	$	14,339	$	16,034

(2)Acquired software represents software and similar intellectual property rights acquired in our business acquisitions, which are amortized over their estimated useful lives ranging from two to eight years. The amortization of acquired software is reflected as a cost of revenue in our Income Statements.

(3)Internal use software represents: (i) third-party software licenses; and (ii) the internal and external costs related to the implementation of third-party software licenses. Internal use software is amortized over its estimated useful life ranging from one to five years.

Summary of Carrying Values of Customer Contract Cost Assets

As of December 31, 2025 and 2024, the carrying values of our customer contract cost assets, related to those contracts with a contractual term greater than one year, were as follows (in thousands):

	December 31, 2025							December 31, 2024
	Gross Carrying Amount		Accumulated Amortization			Net Amount		Gross Carrying Amount		Accumulated Amortization			Net Amount
Customer contract incentives (4)	$	11,067	$	(3,577	)	$	7,490	$	5,035	$	(3,183	)	$	1,852
Capitalized costs (5)		92,418		(38,638	)		53,780		82,363		(33,836	)		48,527
Capitalized commission fees (6)		18,373		(8,030	)		10,343		17,998		(7,568	)		10,430
Total customer contract costs	$	121,858	$	(50,245	)	$	71,613	$	105,396	$	(44,587	)	$	60,809

Summary of Aggregate Amortization Related to Customer Contract Costs

The aggregate amortization related to our customer contract costs included in our operations for 2025, 2024, and 2023 was as follows (in thousands):

	2025		2024		2023
Customer contract incentives amortization (4)	$	1,409	$	748	$	1,136
Capitalized costs amortization (5)		16,151		17,216		15,422
Capitalized commission fees amortization (6)		3,723		3,298		3,733
Total customer contract costs amortization	$	21,283	$	21,262	$	20,291

(4)Customer contract incentives consist principally of incentives provided to new or existing customers to convert their customer accounts to, or retain their customer accounts on, our solutions. Customer contract incentives are amortized ratably over the contract period to include renewal periods, if applicable, which as of December 31, 2025, range from 2026 to 2031. The amortization of customer contract incentives is reflected as a reduction of revenue in our Income Statements.

(5)Capitalized costs are related to: (i) customer conversion/set-up activities; and (ii) direct material costs to fulfill long-term revenue management solutions and managed services arrangements. These costs are amortized over the contract period based on the transfer of goods or services to which the assets relate, which as of December 31, 2025, range from 2026 to 2036, and are included in cost of revenue in our Income Statements.

(6)Capitalized commission fees are incremental commissions paid as a result of obtaining a customer contract. These fees are amortized over the contract period based on the transfer of goods or services to which the assets relate, which as of December 31, 2025, range from 2026 to 2033, and are included in SG&A expenses in our Income Statements. Incremental commission fees incurred as a result of obtaining a customer contract are expensed when incurred if the amortization period of the asset that we otherwise would have recognized is one year or less.