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Revenue - Roll Forward of Frequent Flyer Deferred Revenue (Details) - Frequent Flyer - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Frequent Flyer Deferred Revenue [Roll Forward]        
Total Frequent flyer deferred revenue - beginning balance $ 5,670 $ 5,198 $ 5,276 $ 5,005
Total miles awarded 268 662 1,056 1,951
Travel miles redeemed (Passenger revenue) (87) (607) (444) (1,634)
Non-travel miles redeemed (Other operating revenue) (16) (34) (53) (103)
Total Frequent flyer deferred revenue - ending balance $ 5,835 $ 5,219 $ 5,835 $ 5,219