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GOODWILL - Schedule of Goodwill (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Goodwill [Roll Forward]    
Beginning balance, as of January 1 $ 1,617,118 $ 1,606,756
Acquisitions 196,875 27,763
Functional currency translation adjustments 7,976 (17,401)
Ending balance, as of December 31 1,821,969 1,617,118
Adjusted goodwill   (276)
Customer Engagement    
Goodwill [Roll Forward]    
Beginning balance, as of January 1 1,269,610 1,257,149
Acquisitions 194,990 27,763
Functional currency translation adjustments 7,006 (15,302)
Ending balance, as of December 31 1,471,606 1,269,610
Financial Crime and Compliance    
Goodwill [Roll Forward]    
Beginning balance, as of January 1 347,508 349,607
Acquisitions 1,885
Functional currency translation adjustments 970 (2,099)
Ending balance, as of December 31 $ 350,363 $ 347,508