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GENERAL - Identified Intangible Assets Acquired (Details) - USD ($)
$ in Thousands
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Business Acquisition [Line Items]      
Goodwill $ 1,821,969 $ 1,617,118 $ 1,606,756
LiveVox Inc.      
Business Acquisition [Line Items]      
Net tangible assets and liabilities assumed 63,575    
Goodwill 186,193    
Total 424,117    
LiveVox Inc. | Trademarks      
Business Acquisition [Line Items]      
Intangible assets $ 4,930    
Estimated useful life 5 years    
LiveVox Inc. | Technology-Based Intangible Assets [Member]      
Business Acquisition [Line Items]      
Intangible assets $ 137,462    
Estimated useful life 5 years    
LiveVox Inc. | Customer relationships      
Business Acquisition [Line Items]      
Intangible assets $ 31,957    
Estimated useful life 5 years