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GOODWILL
12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL GOODWILL
Following the Company's acquisitions in 2019 and 2018, as described in Note 1b, the changes in the carrying amount of goodwill allocated to reportable segments for the years ended December 31, 2019 and 2018 are as follows:
Year ended December 31, 2019
Customer EngagementFinancial Crime and ComplianceTotal
As of January 1, 2019$1,103,091  $263,115  $1,366,206  
Acquisitions (*)9,176  —  9,176  
Functional currency translation adjustments2,413  623  3,036  
As of December 31, 2019$1,114,680  $263,738  $1,378,418  

Year ended December 31, 2018
Customer EngagementFinancial Crime and ComplianceTotal
As of January 1, 2018$1,053,922  $264,320  $1,318,242  
Acquisitions (*)54,203  —  54,203  
Functional currency translation adjustments(5,034) (1,205) (6,239) 
As of December 31, 2018$1,103,091  $263,115  $1,366,206  
(*)Including adjustments of $(5,304) and $5,624, resulting from finalization of purchase price allocations with respect to 2019 and 2018, respectively.