0001178913-23-002364.txt : 20230705 0001178913-23-002364.hdr.sgml : 20230705 20230705070023 ACCESSION NUMBER: 0001178913-23-002364 CONFORMED SUBMISSION TYPE: 6-K PUBLIC DOCUMENT COUNT: 15 CONFORMED PERIOD OF REPORT: 20230705 FILED AS OF DATE: 20230705 DATE AS OF CHANGE: 20230705 FILER: COMPANY DATA: COMPANY CONFORMED NAME: NICE Ltd. CENTRAL INDEX KEY: 0001003935 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-PREPACKAGED SOFTWARE [7372] IRS NUMBER: 000000000 FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 6-K SEC ACT: 1934 Act SEC FILE NUMBER: 000-27466 FILM NUMBER: 231066625 BUSINESS ADDRESS: STREET 1: 13 ZARCHIN STREET STREET 2: P.O.B. 690 CITY: RA'ANANA STATE: L3 ZIP: 43107 BUSINESS PHONE: 972-9-775-3777 MAIL ADDRESS: STREET 1: 13 ZARCHIN STREET STREET 2: P.O.B. 690 CITY: RA'ANANA STATE: L3 ZIP: 43107 FORMER COMPANY: FORMER CONFORMED NAME: NICE SYSTEMS LTD DATE OF NAME CHANGE: 19951122 6-K 1 zk2329941.htm 6-K

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 6-K

REPORT OF FOREIGN PRIVATE ISSUER

PURSUANT TO RULE 13A-16 OR 15D-16 OF

THE SECURITIES EXCHANGE ACT OF 1934

For the month of June 2023 (Report No. 1)

Commission File Number: 0-27466

NICE LTD.

(Translation of Registrant’s Name into English)

13 Zarchin Street, P.O. Box 690, Ra’anana, Israel

(Address of Principal Executive Offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F ☒ Form 40-F ☐

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____

CONTENTS

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1	NICE Actimize Announces ENGAGE 2023, the Industry’s Premier Financial Crime & Compliance Risk Management Event, dated June 1, 2023.

99.2	NICE Named Company of the Year for Conversational AI In the North American CCaaS Market, dated June 5, 2023.

99.3	NICE Launches Next Big Leap of Enlighten, Creating the CX Industry’s First Trusted AI For Business, dated June 6, 2023.

99.4	NICE Presents Elite Partners of the Year Awards at Interactions 2023, dated June 7, 2023.

99.5	NICE Recognizes CX AI Leadership, Unveiling CX Excellence Award Winners at Interactions 2023, dated June 7, 2023.

99.6	NICE Actimize Receives 2023 “Best Technology Management Team North America” Award from Global Banking & Finance Review, dated June 12, 2023.

99.7	NICE Actimize Positioned as Highest-Scoring Vendor in 2023 Quadrant Knowledge Solutions SPARK Matrix Anti-Money Laundering Report, dated June 13, 2023.

99.8	NICE Actimize Positioned as Highest-Scoring Vendor Across Technology Excellence in 2023 Quadrant Knowledge Solutions KYC Report, dated June 15, 2023.

99.9	NICE Actimize Receives 2023 Inaugural “TabbFORUM NOVA Award” for Innovation in Capital Markets, dated June 19, 2023.

99.10

NICE Announces Interactions International 2023, Premier CX Event Showcasing Enlighten’s Pioneering AI For Business, dated June 19, 2023.

99.11

NICE Actimize Named Suitability Category Winner for 2023 WealthTech Americas Awards for the Second Consecutive Year, dated June 20, 2023.

99.12

NICE Releases 2021-2022 Environmental, Social and Governance (ESG) Report, Demonstrating Positive Impact of Cloud-Based Solutions , dated June 21, 2023.

99.13

NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform, dated June 26, 2023.

99.14

NICE Actimize Named Category Winner for Suitability in WealthBriefingAsia Awards for Third Consecutive Year, dated June 26, 2023.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

	NICE LTD.

	Name:	/s/ Tali Mirsky
	Title:	Corporate VP, General Counsel and Corporate Secretary

	Dated: July 5, 2023

EXHIBIT INDEX

This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1	NICE Actimize Announces ENGAGE 2023, the Industry’s Premier Financial Crime & Compliance Risk Management Event, dated June 1, 2023.

99.2	NICE Named Company of the Year for Conversational AI In the North American CCaaS Market, dated June 5, 2023.

99.3	NICE Launches Next Big Leap of Enlighten, Creating the CX Industry’s First Trusted AI For Business, dated June 6, 2023.

99.4	NICE Presents Elite Partners of the Year Awards at Interactions 2023, dated June 7, 2023.

99.5	NICE Recognizes CX AI Leadership, Unveiling CX Excellence Award Winners at Interactions 2023, dated June 7, 2023.

99.6	NICE Actimize Receives 2023 “Best Technology Management Team North America” Award from Global Banking & Finance Review, dated June 12, 2023.

99.7	NICE Actimize Positioned as Highest-Scoring Vendor in 2023 Quadrant Knowledge Solutions SPARK Matrix Anti-Money Laundering Report, dated June 13, 2023.

99.8	NICE Actimize Positioned as Highest-Scoring Vendor Across Technology Excellence in 2023 Quadrant Knowledge Solutions KYC Report, dated June 15, 2023.

99.9	NICE Actimize Receives 2023 Inaugural “TabbFORUM NOVA Award” for Innovation in Capital Markets, dated June 19, 2023.

99.10

NICE Announces Interactions International 2023, Premier CX Event Showcasing Enlighten’s Pioneering AI For Business, dated June 19, 2023.

99.11

NICE Actimize Named Suitability Category Winner for 2023 WealthTech Americas Awards for the Second Consecutive Year, dated June 20, 2023.

99.12

NICE Releases 2021-2022 Environmental, Social and Governance (ESG) Report, Demonstrating Positive Impact of Cloud-Based Solutions , dated June 21, 2023.

99.13

NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform, dated June 26, 2023.

99.14

NICE Actimize Named Category Winner for Suitability in WealthBriefingAsia Awards for Third Consecutive Year, dated June 26, 2023.

EX-99.1 2 exhibit_99-1.htm EXHIBIT 99.1

Exhibit 99.1

NICE Actimize Announces ENGAGE 2023, the Industry’s Premier Financial Crime &

Compliance Risk Management Event

NICE Actimize and industry experts will chair hot topics such as the risks and

rewards of Generative AI and the role of Network Analytics in uncovering inferred risk

Hoboken, N.J., June 1, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, today announced its keynote speaker and the information-packed agenda for ENGAGE 2023, the industry’s premier financial crime and compliance industry event. To be held from June 6-7, NICE Actimize’s ENGAGE will inform and inspire financial crime risk professionals at every level representing industry practitioners, regulators, and law enforcement. NICE Actimize’s own subject matter experts will lead an agenda loaded with transformative ideas and insights that will span 30-plus sessions across a full range of financial crime disciplines and interests.

Industry executives from global and regional financial institutions will take part in the event's informative sessions, view cutting-edge demo stations, and learn from a renowned lineup of speakers. Click here to learn more and register for this industry-leading financial crime event.

This year’s day one keynote speaker, award-winning correspondent and investigative journalist Mariana van Zeller, will share her personal experiences as the host and executive producer of National Geographic’s Emmy-nominated series “Trafficked with Mariana van Zeller," now in its fourth season. The series provides an unprecedented and nuanced look at global black markets and trafficking networks.

Hot Sessions: From Generative AI to Network Analytics

The NICE Actimize ENGAGE sessions address top priorities in Anti-Money Laundering, Markets and Conduct Surveillance, Enterprise Fraud Prevention, and Case Management/Technology. Notable topics include "Generative AI: Unpacking the Risks and Rewards for Financial Institutions” and "Connecting the Dots to Uncover Hidden Risks.”

Additional sessions explore a range of issues, from operational concerns to future technology, among them: “End-to-End Fraud Management: Detection, Prevention, Operations, and Investigations;” “Optimized KYC: Are We Ever Going to Get There?” and “The Future of Voice and Electronic Communications Surveillance.”

“Covering every aspect of financial crime, NICE Actimize’s ENGAGE event navigates the fast-paced changes in artificial intelligence, network analytics, data management, and more, helping financial institutions plan effective strategies for their future,” said Craig Costigan, CEO, NICE Actimize. “Financial institutions require a powerful combination of intelligence and automation to meet their challenges, and our industry-leading event will help them explore exciting new options.”

Please click here for further information on the NICE Actimize ENGAGE agenda.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, NICE Actimize, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.2 3 exhibit_99-2.htm EXHIBIT 99.2

Exhibit 99.2

NICE Named Company of the Year for Conversational AI In the North American

CCaaS Market

Frost and Sullivan recognizes NICE, praising its strong financial position, its significant R&D investment, one of

the industry’s highest, and creative use of CAI and AI technologies

Hoboken, N.J., June 5, 2023 – NICE (Nasdaq: NICE) today announced that it has received Frost and Sullivan’s Best Practices Company of the Year Award for Conversational AI in the North American Cloud Contact Center (CCaaS) market. Frost & Sullivan’s Company of the Year Award is its top honor. Frost & Sullivan selected NICE for its visionary innovation, market-leading performance, and unmatched customer care. Frost & Sullivan stated NICE earned the top award for its “remarkable business performance and increasingly strong brand reputation.” In the analysis, Frost and Sullivan noted, “NICE has remained a visionary leader in the contact center space for decades and continuously branched out to other areas of the business to improve business outcomes and elevate brand experiences.”

Frost and Sullivan evaluated NICE for its cloud-native, highly scalable, AI-powered contact center portfolio, noting, “NICE has grown its contact center portfolio from a suite of rich analytics solutions to a full CCaaS suite through native development and savvy company acquisitions. Further cementing its leadership position and brand equity is its hefty R&D investment and go-to-market endeavors encompassing AI and analytics across the platform.” Analysts noted that NICE recognizes that customers are all in different parts of their journey to AI and digital transformation, saying that NICE has “built the CXone platform for ease of use and omnichannel service delivery, eliminating the breakpoints that can stall the addition of new functionality.”

NICE was specifically praised for its suite of digital solutions, FluenCX, building seamless relationships between customers and a brand, no matter where the customer journey starts. Frost and Sullivan highlighted NICE’s Enlighten XO, a subset of Enlighten AI, its purpose-built AI engine designed for CX. Enlighten XO uses conversational data to determine customer intent and the optimal outcome for those intents, responding accurately in real-time. Frost and Sullivan also spotlighted the other core components of FluenCX including CXone Expert, CXone SmartAssist, CXone Guide, and Contact Engine. NICE was recognized for its data-first approach, helping brands target areas for automation or address service gaps, in turn reducing costs and raising CSAT.

According to Nancy Jamison, Senior Industry Director at Frost and Sullivan, “NICE customers benefit from having access to one of the broadest portfolios in the industry and a highly seasoned team of experts that understand the use of maturing technologies, such as CAI and AI, and how to best use them for superior business outcomes.”

NICE was also recently recognized as one of the top 3 vendors in Frost & Sullivan’s 2022 North American Enterprise Cloud Contact Center Radar™.

“We are proud to be recognized by Frost and Sullivan as the market leader in conversational AI,” said Barry Cooper, President, CX Division, NICE. “AI is rapidly transforming the customer experience landscape. NICE is at the forefront of this AI innovation, continuing to deliver significant ground-breaking AI advancements as we propel brands to deliver next-gen customer experience.”

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.3 4 exhibit_99-3.htm EXHIBIT 99.3

Exhibit 99.3

NICE Launches Next Big Leap of Enlighten, Creating the CX Industry’s First

Trusted AI For Business

Enlighten enables Enterprises to benefit from generative AI in customer service with the highest security,

compliance and precision and with alignment to the brand goals natively integrated into all CX processes

Hoboken, N.J., June 6, 2023 – NICE (Nasdaq: NICE) today announced the launch of three new solutions as part of Enlighten, the trusted AI for business, purpose-built for the Customer Service environment. NICE is combining the latest Generative AI technology and CXone’s vast array of CX data to revolutionize the way AI is empowering CX stakeholders to better engage, predict and take actions to improve agent empowerment, consumer experiences, and operational excellence.

NICE is the first to introduce an enterprise-grade AI for business, based on domain-specific business cases, with humanized conversations with the highest level of security guardrails ensuring responses are aligned with brand needs and goals. Underlying Enlighten’s solutions are NICE’s data and domain-trained models derived from all types of interactions and CXone’s leading CX applications and workflows.

With the launch, NICE is announcing three new Enlighten solutions: Enlighten Copilot for employees, Enlighten Autopilot for consumers and Enlighten Actions for CX leaders.

•

Enlighten Copilot offers customer service employees a by-their-side conversational AI experience, acting as an empowerment booster, producing accurate, informed, brand-specific, prompts. Enlighten Copilot promotes smarter guided interactions, AI-driven personalized coaching and offloading of repetitive tasks, leading to better agent and customer experiences.

•

Enlighten Autopilot offers a new conversational AI approach to engage consumers based on trusted company knowledge while aligning each response with brand and business goals. When consumers interact with Enlighten Autopilot, it acts as the brand’s best employee, creating fully personalized experiences.

•

Enlighten Actions revolutionizes CX leaders' understanding of their operations and enables them to take action by combining Enlighten's highly specialized AI models for CX, the latest Generative AI technology, and industry benchmarks. Enlighten Actions proactively pinpoints optimal areas for automation and leverages CXone’s suite of advanced applications to carry out the associated activity.

“NICE is committed to helping organizations with today’s growing need for decision velocity and the creation of personalization at scale,” said Barry Cooper, President, CX Division, “NICE is writing the next page in CX innovation by bringing the benefits of AI in a trusted, enterprise-grade manner to empower human-friendly conversations that create exceptional experiences for consumers, employees and executives.”

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.4 5 exhibit_99-4.htm EXHIBIT 99.4

Exhibit 99.4

NICE Presents Elite Partners of the Year Awards at Interactions 2023

Awards honor commitment to helping customers deliver outstanding results through next-level cloud and AI-

driven strategies

Hoboken, N.J., June 7, 2023 – NICE (Nasdaq: NICE) today announced the winners of the NICE Elite Partners of the Year award at Interactions 2023, the industry’s largest customer experience event, taking place in New York City. The winning partners were recognized for their excellence in helping NICE customers digitally transform their business through cutting-edge cloud and AI solutions.

The judges selected the winning partners for devoting significant effort to refining their expertise via educational certifications and driving differentiation for customers. The winners of the NICE Elite Partners of the Year award are:

•

Top Technology Solutions Distributor – Highlighting work being done to prepare brands for the digital future. The winner is Intelisys.

•

Top Global System Integrator – Honoring a commitment to driving change globally for all communities and stakeholders. The winner is Accenture.

•

Top Technology Partner – Recognizing cutting-edge technological advancements powering exceptional customer experience. The winner is Google.

•

Top DEVone Partner – Awarding partnership for conversational AI and voice biometrics excellence. The winner is Omilia.

•

Top Solution Partner – Applauding innovation to create extraordinary experiences for brands, employees and customers. The winner is ConvergeOne.

•

Top CALA Partner – Highlighting exceptional commitment to delivering next-gen customer experience in the CALA region. The winner is A5 Solutions.

•

Top UCaaS Communications Partner - Recognizing the utilization of leading UC tools to create a single, seamless experience for reaching anyone inside or beyond the contact center. The winner is RingCentral.

•

Top Carrier Communications Partner – Praising the mission of delivering better, faster and more personalized customer interactions through smart self-service, guided customer journeys and prepared agents. The winner is Verizon.

Barry Cooper, President, CX Division, NICE, said, “Our partners share NICE’s mission of helping brands deliver exceptional customer experience. Through powerful collaboration, NICE and its partners are driving pervasive cloud and AI adoption, adding value to our customers and optimizing business operations for all industries. We are proud to recognize these award winners for partnering with NICE to take customer experience to the next level.”

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, 201-561-4442, media@nice.com

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.5 6 exhibit_99-5.htm EXHIBIT 99.5

Exhibit 99.5

NICE Recognizes CX AI Leadership, Unveiling CX Excellence Award Winners at

Interactions 2023

Winners delivered excellence for their brand, employees and customers by adopting groundbreaking digital, AI

and cloud technologies and demonstrating impressive business impact

Hoboken, N.J., June 7, 2023, NICE (Nasdaq: NICE) today announced the winners of its CX Excellence Awards 2023. The winning organizations were recognized for driving next-gen CX. The XX award winners across 6 categories were honored at Interactions 2023, the industry’s largest CX event, highlighting the power of Enlighten, the trusted AI for business, and NICE’s cloud-native CXone platform, to create exceptional digital CX. These winners are responding to core consumer-driven CX demands, going beyond the contact center, to deliver massive business results.

The CX Excellence Award winners demonstrated remarkable results in one of 6 categories:

Digital/AI Innovation - Honoring the adoption of AI for business including digital capabilities and conversational AI to respond to the needs of the brand, employee and consumer. The winners are Holiday Inn Club Vacations, MoneyGram, and Proofpoint, Inc.

Change Agents - Acknowledging the remarkably rapid adoption and implementation of digital CX best practices such as AI-powered analytics, the efficiency of roll-out and employee empowerment. The winners are Open Network Exchange and Eficasia.

Outstanding Cloud Implementation – Celebrating the flawless deployment of CXone’s scalable, cloud-native CX platform leading to exceptional omnichannel, digital CX. The winners are Marriott International and United Health Group.

Outstanding Customer Experience – Recognizing the steps taken to deliver a new digital CX standard. The winners are Charles Schwab & Co. and Banco do Brasil.

Outstanding Employee Engagement – Applauding significant advances in workforce engagement management and motivation strategies, empowering brands to do more with less. The winners are the County of San Diego and TD Bank.

Trailblazer of the Year – Showcases customers with exceptional success stories that have adopted cutting-edge solutions like Enlighten, and have proven to have the most effective use of AI or self-service. The winners are the City of Fort Worth and Dominion National.

Barak Eilam, CEO, NICE, said, “Brands today are faced with an ever-growing list of unique CX challenges amidst rapid digitization and AI adoption. These winners have responded to new consumer demands, adopting digital, AI and cloud capabilities to drive extraordinary experiences for their employees, customers and overall brand. Congratulations to all the winners for this well-deserved honor.”

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, media@nice.com

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Eilam, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.6 7 exhibit_99-6.htm EXHIBIT 99.6

Exhibit 99.6

NICE Actimize Receives 2023 “Best Technology Management Team North

America” Award from Global Banking & Finance Review

The award honors NICE Actimize’s leadership in digital innovation, its contributions in the

cloud and artificial intelligence, and its growth into new markets

Hoboken, N.J., June 12, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that Global Banking & Finance Review, a financial media platform with over three million readers worldwide, has awarded the company the “Best Technology Management Team, North America” award for 2023, for the second consecutive year.

Leveraging its diverse expertise in fighting financial crime, NICE Actimize’s technology management team of cloud developers, artificial intelligence experts, and data scientists, launched multiple new financial crime solutions this year, including IFM-X Mule Defense; next-generation Suspicious Activity Monitoring; advanced ActOne case management; and Compliancentral, the industry’s first end-to-end Communications and Trade Compliance platform which includes SURVEIL-X Holistic Surveillance.

NICE Actimize’s technology management team also managed the continued growth of two major financial crime platforms, X-Sight and Xceed, addressing the challenges of both top-tier traditional banks and mid-tier financial institutions.

“NICE Actimize, as this year’s winner of our Best Technology Management Team, North America, award has led the industry in addressing the significant challenges facing global financial institutions today,” said Wanda Rich, Editor, Global Banking & Finance Review. “Once again, our judges and editorial team congratulate NICE Actimize ‘for its outstanding contributions to financial crime risk management, fostering digital innovation across anti-money laundering, enterprise fraud, holistic conduct surveillance, and case management.”

“NICE Actimize continues to invest in advanced technologies like artificial intelligence and high performing cloud-based solutions that take financial institutions into the future,” said Craig Costigan, CEO, NICE Actimize. “We are honored that Global Banking & Finance Review recognizes the continued commitment made by our technology management team to provide innovative financial crime and compliance solutions that address the needs of our customers.”

NICE Actimize combines deep industry expertise and patented technologies to quickly enable global businesses to increase their insight into real-time customer behavior and address risk and compliance requirements. NICE Actimize provides enterprise risk management solutions to banks, insurance companies, payment companies, and government entities around the world.

The “Best Technology Management Team, North America” award is the third honor received by NICE Actimize from Global Banking & Finance Review for 2023, joining the “Best-Anti-Fraud/Security Solutions,” and the “Best Anti-Money Laundering Excellence in Innovation” awards.

Recently, Global Banking & Finance Review also awarded NICE Actimize its “NEXT 100 Global Award 2023 - Anti-Fraud/Security Solutions” category. According to the media company, “The NEXT 100 Global Companies to Watch highlights some of the most exciting, innovative and groundbreaking businesses from around the world. The list recognizes companies at the forefront whose strategy, achievements, dedication and leadership demonstrate outstanding achievement and commitment to delivering products clients need and the results clients want, acting as a catalyst for the industry.”

Please click here to learn more about the “Who’s Who” of NICE Actimize’s Technology Management team.

About Global Banking & Finance Review

Global Banking & Finance Review® is a leading Financial Platform established in 2010 – A Media Powerhouse with its own Online Portal, Print & Digital magazine reaching over 3 million readers worldwide on an annual basis. Since the inception of the Global Banking & Finance Awards® in 2011, The Awards reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community. The awards were created to recognize companies of all sizes which are prominent in particular areas of expertise and excellence within the financial world. The Banking awards & the Financial Awards are known throughout the global banking and financial community as a symbol of excellence.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET

Investors:

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the Company). In some cases, such forward-looking statements can be identified by terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.7 8 exhibit_99-7.htm EXHIBIT 99.7

Exhibit 99.7

NICE Actimize Positioned as Highest-Scoring Vendor in

2023 Quadrant Knowledge Solutions SPARK Matrix Anti-Money Laundering Report

Scoring highest across both Technology Excellence and Customer Impact metrics, NICE Actimize’s

AML solution mitigates money laundering risk across the customer life cycle

Hoboken, N.J., June 13, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the highest-scoring AML solutions vendor across both Technology Excellence and Customer Impact metrics in its recently released 2023 “SPARK Matrix™ Anti-Money Laundering (AML) Solution” report. The Quadrant Knowledge Solutions study provides competitive analysis and a ranking of the leading anti-money laundering vendors in the form of its proprietary SPARK Matrix.

Marking the fourth consecutive year for NICE Actimize’s leadership in the Quadrant Knowledge Solutions SPARK Matrix™ for AML, a complimentary copy of the 2023 report may be downloaded by clicking here.

Positioning NICE Actimize as the 2023 top performer in the global anti-money laundering solutions market, the Quadrant Knowledge Solutions report noted, “NICE Actimize's AML solution helps FIs mitigate money laundering risk across the customer life cycle. The company follows an entity-centric approach to financial crime risk management, allowing organizations to get a holistic picture of each customer and their risks to mitigate money laundering activity.”

According to the Quadrant Knowledge Solutions report, “NICE Actimize’s Suspicious Activity Monitoring (SAM) solution delivers a multi-layered approach, layering rules with next generation analytics and network analytics to enhance monitoring and detection of suspicious activity. Using multiple detection layers, SAM provides extensive financial crime capabilities to ensure organizations are fully protected against known red flag typologies. Using the next generation analytics, SAM drives intelligent entity segmentation, detection optimization, and identifies anomalous behavior and suspicious network risk, with machine- learning- driven predictive assessment of alerts.”

“As technologies continue to evolve, NICE Actimize has continued to utilize the latest advances in artificial intelligence and machine learning to meet the compliance needs of financial institutions,” said Vaishali Moitra, Analyst, Quadrant Knowledge Solutions. “The company has invested in an effective, multi-layered strategy that implements joint rules and an AI/ML system to address evolving and emerging financial crime threats to ensure organizations remain fully compliant. With these advancements, NICE Actimize achieves a leadership position in the SPARK Matrix: Anti-Money Laundering (AML) report.”

“NICE Actimize’s advanced anti-money laundering solutions enable end-to-end coverage to effectively monitor suspicious activity while ensuring that financial institutions are always up to date with regulatory compliance requirements,” said Craig Costigan, CEO, NICE Actimize. “We protect financial services organizations by providing a single integrated view of customer risk for more precise customer lifecycle risk management.”

The Quadrant Knowledge Solutions SPARK Matrix report also noted, “NICE Actimize offers real-time entity risk scoring capability in its X-Sight Entity Risk solution, helping financial institutions have an always accurate profile of their customers and a single trust score to understand how trustworthy their customer is. X-Sight Entity Risk ingests risk signal data from a multitude of sources including AML, Fraud and external data sources to consolidate the entity risk profile and derive a single entity trust score.”

For additional information, please read more about NICE Actimize’s anti-money laundering suite here.

About Quadrant Knowledge Solutions

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments. For more available research, please visit https://quadrant-solutions.com/market-research/

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, media@niceactimize.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.8 9 exhibit_99-8.htm EXHIBIT 99.8

Exhibit 99.8

NICE Actimize Positioned as Highest-Scoring Vendor Across

Technology Excellence in 2023 Quadrant Knowledge Solutions

KYC Report

NICE Actimize’s CDD-X provides complete customer life cycle risk coverage, including onboarding,

ongoing due diligence, and enhanced due diligence (EDD) processes

Hoboken, N.J., June 15, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as a top performing Know Your Customer/Customer Due Diligence (KYC/CDD) Technology Leader in its recently released “SPARK Matrix™: Know Your Customer (KYC) Solution, 2023” report. The Quadrant Knowledge Solutions study, which provides competitive analysis and a ranking of the leading KYC vendors in the form of its proprietary SPARK Matrix, scored NICE Actimize and its consolidated KYC/CDD solutions the highest across the performance parameters of technology excellence for the third consecutive year.

To download a copy of the complimentary report, please click here.

Noting key strengths for NICE Actimize’s KYC offering, the Quadrant Knowledge Solutions SPARK Matrix™ report said, “NICE Actimize provides a KYC/CDD solution titled CDD-X that provides complete customer life cycle risk coverage, including onboarding, ongoing due diligence, and enhanced due diligence (EDD) processes. The solution provides integrated data intelligence, identity resolution, extensive out-of-the-box risk models, dynamic segmentation and risk scoring, simulation, and full auditability to help organizations fully understand their customers, their customers’ connections, and associated risks.”

The report also stated that, “NICE Actimize offers real-time identity resolution that enables clients to resolve and deduplicate customer data across multiple data sources in real time. Real-time deduplication of internal and external data and consolidating entity records ensures customers are accurately screened and segmented for ongoing monitoring. Deduplicated records also ensure investigators always have accurate, centralized entity records during the investigative process for more accurate disposal decisions.

“NICE Actimize’s primary differentiators include entity-centric risk profiling powered by global data sources, as well as network risk analysis capability and intelligent segment and smart risk scoring for more accurate and granular assessment of customers,” said Vaishali Moitra, Analyst, Quadrant Knowledge Solutions. “Once again, we recognize NICE Actimize’s extensive technology innovation and leadership in driving the adoption of advanced KYC solutions.”

Outlining one of NICE Actimize’s CDD-X solution differentiators, the report noted, “The CDD-X solution facilitates seamless customer onboarding by ensuring full compliance with relevant regulations and laws by offering dynamic onboarding forms to capture all relevant information from customers and prospects. These forms and workflows are fully customizable to meet each financial services organization’s unique needs and risk governance processes.”

Highlighting NICE Actimize’s X-Sight Entity Risk capabilities, the report outlined, “NICE Actimize's primary differentiators include entity-centric risk profiling and scoring that is aligned with Actimize’s Entity-Centric AML Strategy. NICE Actimize offers a holistic view of entity risk by integrating customer risk with transaction and screening risk. It further continuously monitors any high-risk changes in customer transactional or screening risk, including utilizing investigation disposition decisions to reassess the customer risk score.”

“NICE Actimize combines Intelligent automation, AI and machine learning with our KYC/CDD domain expertise to create operational efficiencies and a holistic view of customer risk,” said Craig Costigan, CEO, NICE Actimize. “These integrated insights allow organizations to quickly act on opportunities and threats throughout the customer life cycle without compromising on compliance and client satisfaction.”

The Quadrant Knowledge Solutions report added, “The company is also working on additional feature development, including risk-based automation in the onboarding decision-making process, advanced automation with machine learning to drive effective customer life cycle processes, and automatic enrichment of UBOs by verifying third-party UBO information with DataIQ and relevant Marketplace providers.”

For additional information on NICE Actimize’s comprehensive anti-money laundering suite please click here.

About Quadrant Knowledge Solutions

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverable is designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.9 10 exhibit_99-9.htm EXHIBIT 99.9

Exhibit 99.9

NICE Actimize Receives 2023 Inaugural “TabbFORUM NOVA Award” for Innovation

in Capital Markets

NICE Actimize was honored for leadership in artificial intelligence and in financial markets compliance, trade

surveillance and anti-money laundering

Hoboken, N.J., June 19, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, has been honored with an inaugural TabbFORUM NOVA Award. The TabbFORUM NOVA Awards celebrated the top forty innovative firms in the capital markets – firms making their mark through technology developments from pre-trade through post-trade across all asset classes.

Focusing on the financial services industry’s ongoing commitment to technology-driven innovation by recognizing outstanding recent and sustained achievements, the NOVA Award winners were the result of TabbFORUM research, with consideration given to nominations and recommendations solicited from the community. Those companies and institutions named a TabbFORUM NOVA finalist were measured on the role of innovation, as well as industry impact and leadership.

In its announcement, TabbFORUM noted, “Combining financial services industry expertise and relationships with artificial intelligence and other advanced technologies, NICE Actimize claims a leading position across financial markets compliance, trade surveillance and anti-money laundering – and in those and adjacent segments individually. “

“NICE Actimize continues its commitment to the capital markets by offering advanced technologies in artificial intelligence and high performing cloud-based solutions that take financial institutions into the digital future,” said Craig Costigan, CEO, NICE Actimize, “We are honored that TabbFORUM recognizes our innovative financial crime and compliance solutions that address the challenges of the capital markets and its financial institutions.”

Among NICE Actimize’s recent innovations is Compliancentral, the industry’s first cloud-based, end-to-end communications and trade compliance platform. And with its AI-powered SURVEIL-X Holistic Conduct and Trade Surveillance solution, NICE Actimize brings next level surveillance and risk detection capabilities at scalability, with even better detection coverage, reduced false positives, and the ability to monitor unified communications.

NICE Actimize combines deep industry expertise and a patented technology platform to quickly enable global businesses to increase their insight into real-time customer behavior and improve risk and compliance performance. NICE Actimize provides enterprise risk management solutions to banks, insurance companies, payment companies, and government entities around the world.

•	To view a podcast conversation with TabbFORUM CEO Bruce Morris and NICE Actimize CEO Craig Costigan, please click here.

About TabbFORUM

TABB Group is the international research and consulting firm focused exclusively on capital markets, founded on the interview-based research methodology developed by Larry Tabb. Since 2003, TABB Group has been helping business leaders gain a truer understanding of financial markets issues to develop actionable roadmaps and approaches to future growth. By accurately assessing their customer base, competition, and key market opportunities, TABB Group works with senior industry leaders to make critical decisions about their business.

About NICE Actimize

About NICE

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET

Investors:

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the company's growth strategy; success and growth of the company's cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the company's dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the company; the effect of newly enacted or modified laws, regulation or standards on the company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the company undertakes no obligation to update or revise them, except as required by law.

EX-99.10 11 exhibit_99-10.htm EXHIBIT 99.10

Exhibit 99.10

NICE Announces Interactions International 2023, Premier CX Event Showcasing

Enlighten’s Pioneering AI For Business

Event will highlight how to master the new wave of AI-driven CX as well as an appearance from internationally

acclaimed adventurer Bear Grylls

Hoboken, N.J., June 19, 2023 – NICE (Nasdaq: NICE) today announced that Interactions International will take place at the Tobacco Dock in London on June 19 and 20. During the two-day conference, attendees will hear from NICE CEO Barak Eilam, industry-leading analysts, top executives, CX experts and customers with first-hand experience using Enlighten’s core AI engine and NICE’s scalable, cloud-native CXone platform to power next-gen CX. Industry analysts will share best practices in AI, generative AI technologies and beyond: how to listen, how to speak and why it matters. CX leaders will cover successful CCaaS migrations and how NICE CXone is driving brands to achieve operational success and 24/7 customer support. At this year’s event, NICE also welcomes Bear Grylls, master outdoorsman and star of the hit show Man vs. Wild.

Interactions International will feature more than 16 best practice sessions. This includes a session on duty of care and how brands can use Enlighten to better support vulnerable customers and deliver exceptional experiences for all. CX leaders will also discuss omnichannel in the new era as well as how brands can leverage NICE technology to deliver automation that enhances employee engagement. A panel discussion will look at reinventing communication compliance, exploring how to support mobility while maintaining compliance.

To register for Interactions International 2023 or to learn more, click here.

“CX is undergoing a rapid transformation due to AI and digital advancements,” said Darren Rushworth, President, NICE International. “This year’s event will highlight strategies for brands to become digitally fluent and deliver next-level experiences for customers and agents. We are excited to welcome attendees to discuss the latest CX trends in AI, digital, self-service and WEM and how this is reshaping the future of CX.”

Interactions International will feature master outdoorsman, Bear Grylls, one of the most recognized faces of survival and outdoor adventure. Grylls is a British adventurer, writer, television presenter and businessman. He spent three years as a soldier in the British Special Forces, as part of 21 SAS Regiment, where he learned the valuable survival skills he now teaches around the world. His lengthy list of accomplishments includes being one of the youngest climbers ever to reach the summit of Mount Everest. In 2009 Grylls was appointed as The Scout Association’s youngest-ever Chief Scout of the United Kingdom and Overseas Territories.

Note: Select sessions are closed to the press with no personal photography, note taking or recording being permitted.

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Rushworth are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.11 12 exhibit_99-11.htm EXHIBIT 99.11

Exhibit 99.11

NICE Actimize Named Suitability Category Winner for 2023 WealthTech Americas

Awards for the Second Consecutive Year

NICE Actimize’s Suitability solution helps ensure that advisor’s recommendations are

consistent with each client’s investment objectives and suitability profiles

Hoboken, N.J, June 20, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the “Suitability” category by WealthTech Americas Awards 2023 for its SURVEIL-X Holistic Conduct Surveillance solution. Sponsored by WealthBriefing, a publication of Clearview Financial Media and a leading global provider of business intelligence in the private banking and wealth management space, the awards program rewards achievement, top-class performance, and innovation.

For the second consecutive year, NICE Actimize emerged as the Suitability Winner in supporting wealth advisors and asset managers through the successful implementation of its holistic surveillance solutions offerings. According to Clearview Financial Media, "The judges were particularly impressed that NICE Actimize deploys a wide range of languages as well as leveraging AI to make processes as efficient as possible. This was a very well-argued submission packed with concrete examples and explanations. A very worthy winner."

NICE Actimize’s Sales Practices & Suitability solution is part of the SURVEIL-X Holistic Conduct Surveillance platform and provides coverage for a broad range of sales practices issues, helping firms meet global regulatory requirements and ensuring investment recommendations are consistent with each client’s investment objectives and suitability profiles. True Holistic Surveillance. Trades, communications, and other surveillance data are analyzed together using AI-based detection techniques to produce more precise alerts with integrated visualization.

“NICE Actimize continues to be laser-focused on the behavioral aspects of suitability, which benefits both advisors and clients. Consistent controls and processes, along with sophisticated analytics, help firms address sales practices and investment suitability requirements,” said Chris Wooten, EVP, NICE. “Firms are using our solutions to meet regulatory obligations while managing client abuse risk on a more holistic level to encourage improved customer relationships, all while building a robust suitability compliance program.”

“Following on last year’s successful debut, this year’s WealthTech Americas awards was another highly competitive competition which addressed the most important wealth management concerns throughout the Americas,” said ClearView Financial Media’s CEO, and Publisher of WealthBriefing, Stephen Harris. “These awards recognize the strongest technology leaders in wealth management, and truly reflect excellence and innovation in the industry.”

Serving wealth management and insurance customers, NICE Actimize’s Holistic Conduct Surveillance solution provides behavioral intelligence which can be used in supporting compliance, and in improving communications and relationships between internal advisors and their clients.

NICE Actimize’s SURVEIL-X Suitability solution has seen strong acceptance over the past year at mid-sized institutions and large-scale financial services organizations. The ease of deployment, enhanced by cloud technology and lowered costs, has made these technologies critical for wealth management teams.

NICE Actimize won the WealthTech Suitability Awards across all major regions in both 2021 and 2022, and it also won the 2020 “Best Compliance” technology solutions provider award by WealthBriefing Europe.

For more information on NICE Actimize’s SURVEIL-X solutions, please click here.

To read NICE Actimize’s article in WealthBriefing’s ACCLAIM publication, “Fighting Potential Client Abuse with Robust Suitability Solutions” please click here.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET

Investors:

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.12 13 exhibit_99-12.htm EXHIBIT 99.12

Exhibit 99.12

NICE Releases 2021-2022 Environmental, Social and Governance (ESG) Report,

Demonstrating Positive Impact of Cloud-Based Solutions

Newly released ESG report highlights the power of NICE’s proactive approach to ESG, enabling more

sustainable and responsible operations while creating long-term value for all stakeholders

Hoboken, N.J., June 21, 2023 – NICE (Nasdaq: NICE) today announced the release of its 2021-2022 Environmental, Social and Governance (ESG) report. NICE remains deeply committed to social contribution, environmental sustainability and good corporate citizenship. NICE delivered on its goals set out in the inaugural ESG report released last year and outlined its goals for 2023 in the report, which adheres to GRI Materiality Disclosure Service standards.

Access the full report here.

In the environmental realm, NICE reported a decrease in scope 1 and scope 2 CO2e emission intensity. NICE recognizes climate change as one of the biggest threats to society, and in this context is committed to improving the organization’s institutional capacity to assist with climate change mitigation. NICE’s cloud-centered strategy promotes efficient energy consumption for customers, without them needing to compromise on high-quality solutions. NICE has put an increased focus on sustainability in its products that reduce carbon emissions because of minimizing dark data. NICE is also proud to have chosen data center providers that mainly consume electricity sourced from renewable energy, resulting in low data center emissions, and NICE continues to collect data on carbon emissions and water consumption to increase transparency.

When it comes to social activity, NICE increased its employee headcount to nearly 8000 employees at the end of 2022. NICE understands that its employees and communities are essential to its success. NICE also shifted to a hybrid working model, providing flexibility for employees. Furthermore, NICE launched several leadership development programs such as Lead2Win, Growing Peas in Space, and the Accelerated Leadership Program in 2022, which have proven successful in providing managers with new skills and knowledge, leading to better decision-making and increased effectiveness in managing teams. NICE continues its commitment to empowering girls to explore and excel in technology through its Code:Coda program to address the gender gap and improve the diversity in the high-tech sector.

In the area of corporate governance, additional highlights of NICE’s ESG report include that in both 2021 and 2022, 100% of NICE’s employees participated in comprehensive compliance training. The report also highlighted, because of NICE’s continued focus on customer experience, the NPS score improved by over 20 points. Additionally, in 2022, the overall satisfaction with the different domains improved by up to 5 points year-over-year.

Additionally, due to the company's ongoing commitment to sustainability and other ESG-related principles, in early 2023, NICE established an ESG Steering Committee, dedicated to overseeing all relevant topics within our company and throughout our lines of business.

Barak Eilam, CEO, NICE, said, “This report outlines NICE’s clear long-term strategy and coordinated execution in cementing our leadership in the markets in which we operate. It is our core mission to make the world a better place. We are doing that through keeping people secure with our Public Safety first-responder solutions, preventing financial fraud and crime with our compliance solutions and driving exceptional customer experience with our AI and customer engagement solutions.”

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Eilam are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.13 14 exhibit_99-13.htm EXHIBIT 99.13

Exhibit 99.13

NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform

Organizations can now benefit from the breadth and depth of CXone in alignment with EU security, data

protection and compliance requirements

Hoboken, N.J., June 26, 2023 – NICE (Nasdaq: NICE) today announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is the industry leading CX cloud platform with unmatched scalability, reliability and with the most complete set of CX applications. Organizations from any vertical across the EU can now choose CXone as their platform of choice while adhering to regulatory and compliance requirements. NICE has partnered with in-region world-class data center and cloud providers to address the needs of the EU market and adhere to regulatory and compliance requirements and BSI C5.

As part of this effort, NICE has invested heavily in the EU market by standing up local Network Operations Centers (NOCs), support, and development resources. This ensures that all data in and out of its CXone platform remains solely within the EU, allowing the prevention of data from being shared outside of the region. Customers have unprecedented control and oversight of their data and can confidently adopt CXone EU Sovereign Cloud as their CX platform of choice.

Barry Cooper, President, CX Division, NICE, said, “We are pleased to announce CXone as an EU Sovereign cloud platform allowing organizations to further accelerate their cloud adoption and take another big step in their journey to deliver next gen digital CX while maintaining compliance amid the most stringent of regulations.”

About NICE

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Barry Cooper are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

EX-99.14 15 exhibit_99-14.htm EXHIBIT 99.14

Exhibit 99.14

NICE Actimize Named Category Winner for Suitability in

WealthBriefingAsia Awards for Third Consecutive Year

NICE Actimize prioritized its investments in suitability throughout Asia, applying cloud,

artificial intelligence, and advanced analytics to addressing regulatory concerns

Hoboken, N.J, June 26, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the Suitability (Pan Asia) category by WealthBriefingAsia Awards for the third consecutive year. Sponsored by WealthBriefing, a publication of Clearview Financial Media and a leading global provider of business intelligence in the private banking and wealth management space, the awards program rewards achievement, top class performance, and innovation across Asia.

In the competition’s eleventh year, NICE Actimize emerged as the 2023 Suitability (Pan Asia) winner in supporting wealth advisors and asset managers through the successful implementation of its holistic surveillance solutions offerings. NICE Actimize showed how it prioritized its investment in the Wealth Management and Suitability area throughout Asia, applying cloud, artificial intelligence, and advanced analytics to enable its customers to support the best interests of their end clients.

“With our strong commitment to the Asia-Pacific market, our innovative surveillance solutions are helping financial institutions meet regulatory obligations while managing client risk,” said Chris Wooten, EVP, NICE. “Increased regulatory pressures throughout the region demand better controls and when compounded with the complexity of investment strategies, financial firms must identify sales activity issues and record actions to meet ongoing regulatory requirements. Our solutions support our FIs in addressing these concerns.”

“For the third time, our winner NICE Actimize has continued to advance its suitability offering to ensure it is at the forefront of the Asian market,” said ClearView Financial Media’s CEO, and Publisher of WealthBriefing, Stephen Harris. “These awards recognize the very best operators in Asia wealth management, with ‘independence,’ ‘integrity,’ and ‘genuine insight’ the watchwords of the judging process - such that the awards truly reflect excellence in Asia wealth management.”

NICE Actimize SURVEIL-X Suitability for Wealth and Insurance is a comprehensive AI-powered surveillance and suitability solution that builds on the capabilities of NICE Actimize’s industry-leading SURVEIL-X Holistic Conduct Surveillance suite. A growing body of global regulations and recommendations are requiring financial services organizations to monitor employees more closely; review their investment recommendations, transactions and accounts for suitability and undue risks; and ensure that mandated disclosures are being properly communicated.

Among the supported regulations within APAC are the Monetary Authority of Singapore's Private Banking Sales and Advisory Practices guidance and the Securities and Futures Commission’s and Hong Kong Monetary Authority’s suitability obligations.

Earlier this year, NICE Actimize won the WealthTech Americas award, as well as the WealthBriefing Europe award, all for Suitability further demonstrating its global leadership in this category.

For a replay of NICE Actimize’s webinar, “Heightened Expectations: Sales & Suitability in a Digital Era,” please click here.

For more information on NICE Actimize’s SURVEIL-X solutions, please click here.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

Corporate Media Contact:

Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET

Investors:

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.