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Summary of Significant Accounting Policies - Additional Information (Detail) - USD ($)
3 Months Ended 12 Months Ended
Dec. 31, 2017
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2016
Sep. 30, 2015
Schedule Of Significant Accounting Policies [Line Items]                
Cash, cash equivalents, and restricted cash         $ 14,781,000 $ 52,708,000 $ 139,188,000 $ 100,508,000
Cash and cash equivalents         14,531,000 52,458,000    
Restricted cash         250,000 250,000    
Cash deposit in support of liability $ 34,200,000              
Investments, debt securities [1]         45,419,000 11,777,000    
Other income, net [2]         7,043,000      
Gain on sale of security customer account, cash portion [2]         6,824,000      
Recognition of unamortized deferred service liabilities         400,000      
Other expenses         200,000      
Advertising expenses         $ 15,100,000 15,100,000 $ 14,900,000  
Operating lease expiration year         2033      
Undiscounted future minimum lease payments through 2033         $ 127,600,000      
Accounting Standards Update 2018-02 | Accumulated Other Comprehensive Income (Loss)                
Schedule Of Significant Accounting Policies [Line Items]                
Increase (decrease) in equity as a result of ASU adoption         200,000      
Accounting Standards Update 2018-02 | Retained Earnings                
Schedule Of Significant Accounting Policies [Line Items]                
Increase (decrease) in equity as a result of ASU adoption         (200,000)      
Subsidiaries of Swiss Re                
Schedule Of Significant Accounting Policies [Line Items]                
Additional payment obligated to pay if degree days exceed ten year average         5,000,000      
Subsidiaries of Swiss Re | Scenario forecast                
Schedule Of Significant Accounting Policies [Line Items]                
Derivative maximum payout   $ 5,000,000 $ 5,000,000 $ 5,000,000        
Subsidiaries of Swiss Re | Delivery and branch expenses                
Schedule Of Significant Accounting Policies [Line Items]                
Charge on weather hedge contract         1,900,000      
Charge or benefit on weather hedge contract           0    
Fair Value Level 1                
Schedule Of Significant Accounting Policies [Line Items]                
Investments, debt securities         44,800,000 11,300,000    
Mutual Funds                
Schedule Of Significant Accounting Policies [Line Items]                
Investments, net asset value         $ 600,000 $ 500,000    
Maximum                
Schedule Of Significant Accounting Policies [Line Items]                
Cash equivalents, highly liquid investments maturity         3 months      
Property and equipment, estimated useful lives         30 years      
Maximum | Subsidiaries of Swiss Re | Scenario forecast                
Schedule Of Significant Accounting Policies [Line Items]                
Derivative maximum receivable   $ 12,500,000 $ 12,500,000 $ 12,500,000        
Maximum | Customer Lists                
Schedule Of Significant Accounting Policies [Line Items]                
Intangible assets, amortization period         10 years      
Maximum | Trade Names                
Schedule Of Significant Accounting Policies [Line Items]                
Intangible assets, amortization period         20 years      
Minimum                
Schedule Of Significant Accounting Policies [Line Items]                
Property and equipment, estimated useful lives         3 years      
Minimum | Customer Lists                
Schedule Of Significant Accounting Policies [Line Items]                
Intangible assets, amortization period         7 years      
Minimum | Trade Names                
Schedule Of Significant Accounting Policies [Line Items]                
Intangible assets, amortization period         3 years      
[1] See Note 2 - Investments.
[2] See Note 2 - Other income, net.