Restructuring and Other Charges, net

3 Months Ended

Dec. 31, 2021

Restructuring and Related Activities [Abstract]

Restructuring and other charges, net include restructuring expenses together with other charges that are unusual in nature, are the result of unplanned events, and arise outside of the ordinary course of our business.

The following table represents the roll forward of restructuring liabilities for the three months ended December 31, 2021 (dollars in thousands):


	Personnel		Facilities		Total
Balance at September 30, 2021	$	444	$	16,946	$	17,390
Restructuring charges, net	3,195		195		3,390
Non-cash adjustment	—		(152)		(152)
Cash payments	(2,792)		(1,638)		(4,430)
Balance at December 31, 2021	$	847	$	15,351	$	16,198

The table below presents the Restructuring and other charges, net associated with each segment, but excluded from calculation of each segment's profit (dollars in thousands):


	Three Months Ended December 31,
	2021										2020
	Personnel		Facilities		Total Restructuring		Other Charges		Total		Personnel		Facilities		Total Restructuring		Other Charges		Total
Healthcare	$	1,804	$	125	$	1,929	$	—	$	1,929	$	2,632	$	567	$	3,199	$	—	$	3,199
Enterprise	450		249		699		—		699		1,182		2,472		3,654		—		3,654
Other	—		(138)		(138)		—		(138)		—		29		29		—		29
Corporate	941		(41)		900		5,116		6,016		975		3		978		706		1,684
Total	$	3,195	$	195	$	3,390	$	5,116	$	8,506	$	4,789	$	3,071	$	7,860	$	706	$	8,566

Fiscal Year 2022

For the three months ended December 31, 2021, we recorded restructuring charges of $3.4 million, which included $3.2 million related to the termination of approximately 81 employees and $0.2 million of charges related to closing certain idle facilities. These actions were part of our strategic initiatives focused on investment rationalization, process optimization and cost reduction as we continue to evaluate the geographic footprint of our offices and facilities. We expect the remaining outstanding severance of $0.8 million to be substantially paid during fiscal year 2022, and the remaining $15.4 million in lease payments to be made through fiscal year 2027, in accordance with the terms of the applicable leases.

Additionally, for the three months ended December 31, 2021, we recorded approximately $5.0 million of expenses related to the acquisition of Nuance by Microsoft, and $0.1 million of insurance recoveries.

Fiscal Year 2021

For the three months ended December 31, 2020, we recorded restructuring charges of $7.9 million, which included $4.8 million related to the termination of approximately 57 employees and a $3.1 million charge related to closing certain idle facilities. These actions were part of our strategic initiatives focused on investment rationalization, process optimization and cost reduction as we continue to evaluate the geographic footprint of our offices and facilities.

Additionally, for the three months ended December 31, 2020, we recorded $0.7 million in professional services expenses related to other corporate initiatives.