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Stock-Based Compensation (Tables)
3 Months Ended
Dec. 31, 2018
Share-based Compensation [Abstract]  
Stock Based Compensation Included in Consolidated Statements of Operations
The amounts included in the condensed consolidated statements of operations related to stock-based compensation are as follows (dollars in thousands): 
 
Three Months Ended December 31,
2018
 
2017
Cost of hosting and professional services
$
7,332

 
$
7,378

Cost of product and licensing
264

 
266

Cost of maintenance and support
(234
)
 
681

Research and development
8,830

 
9,007

Sales and marketing
9,257

 
10,164

General and administrative
8,891

 
8,729

Total
$
34,340

 
$
36,225

Summary of Stock Options Activity
The table below summarizes activities related to stock options for the three months ended December 31, 2018:
 
Number of
Shares
 
Weighted
Average
Exercise
Price
 
Weighted
Average
Remaining
Contractual
Term
 
Aggregate
Intrinsic
Value(a)
Outstanding at September 30, 2018
19,144

 
$
17.31

 
 
 
 
Exercised

 
$

 
 
 
 
Expired
(4,528
)
 
$
17.89

 
 
 
 
Outstanding at December 31, 2018
14,616

 
$
17.13

 
2.9 years
 
$

Exercisable at December 31, 2018
14,616

 
$
17.13

 
2.9 years
 
$

Exercisable at December 31, 2017
21,939

 
$
16.41

 
2.8 years
 
$
0.1
 million
(a) 
The aggregate intrinsic value in this table represents any excess of the closing market price of our common stock as of December 31, 2018 ($13.23) over the exercise price of the underlying options.
Summary of Activity Relating to Restricted Units and Restricted Stock Awards
he table below summarizes activities relating to restricted units for the three months ended December 31, 2018:
 
Number of Shares Underlying Restricted Units — Contingent Awards
 
Number of Shares Underlying Restricted Units — Time-Based Awards
Outstanding at September 30, 2018
3,039,568

 
6,872,087

Granted
1,088,105

 
5,679,945

Earned/released
(1,104,380
)
 
(4,048,965
)
Forfeited
(516,911
)
 
(475,729
)
Outstanding at December 31, 2018
2,506,382

 
8,027,338

Weighted average remaining recognition period of outstanding restricted units
2.0 years

 
1.9 years

Unrecognized stock-based compensation expense of outstanding restricted units
$34.5 million
 
$90.5 million
Aggregate intrinsic value of outstanding restricted units(a)
$33.2 million
 
$106.3 million
                    
(a) 
The aggregate intrinsic value in this table represents any excess of the closing market price of our common stock as of December 31, 2018 ($13.23) over the purchase price of the underlying restricted units.
Summary of Weighted-Average Grant-Date Fair Value and Intrinsic Value of Restricted Units and Restricted Stock Awards Vested
A summary of the weighted-average grant-date fair value of restricted units granted, and the aggregate intrinsic value of restricted units vested during the periods noted is as follows: 
 
Three Months Ended December 31,
2018
 
2017
Weighted-average grant-date fair value per share
$
16.43

 
$
14.92

Total intrinsic value of shares vested (in millions)
$
82.4

 
$
84.7