Restructuring and Other Charges, net

Restructuring and other charges, net include restructuring expenses together with other charges that are unusual in nature, are the result of unplanned events, or arise outside of the ordinary course of our business. The following table sets forth accrual activity relating to restructuring reserves for the three months ended December 31, 2018 (dollars in thousands):



	Personnel			Facilities			Total
Balance at September 30, 2018	$	9,320		$	7,615		$	16,935
Restructuring charges, net	8,483			1,906			10,389
Non-cash adjustment	—			(23		)	(23		)
Cash payments	(9,489		)	(2,772		)	(12,261		)
Balance at December 31, 2018	$	8,314		$	6,726		$	15,040

While restructuring and other charges, net are excluded from our calculation of segment profit, the table below presents the restructuring and other charges, net associated with each segment (dollars in thousands):



	Three Months Ended December 31,
	2018											2017
	Personnel		Facilities			Total Restructuring		Other Charges		Total		Personnel		Facilities			Total Restructuring			Other Charges		Total
Healthcare	$	1,479	$	127		$	1,606	$	—	$	1,606	$	2,513	$	25		$	2,538		$	—	$	2,538
Enterprise	2,551		13			2,564		—		2,564		262		2,360			2,622			—		2,622
Automotive	2,270		2,056			4,326		4,114		8,440		151		—			151			—		151
Other	1,030		—			1,030		2,507		3,537		249		11			260			—		260
Corporate	1,153		(290		)	863		6,071		6,934		485		(740		)	(255		)	8,253		7,998
Total	$	8,483	$	1,906		$	10,389	$	12,692	$	23,081	$	3,660	$	1,656		$	5,316		$	8,253	$	13,569

Fiscal Year 2019

For the three months ended December 31, 2018, we recorded restructuring charges of $10.4 million, which included $8.5 million related to the termination of approximately 131 employees and $1.9 million related to certain excess facilities. These actions were part of our strategic initiatives focused on investment rationalization, process optimization and cost reduction. We expect the remaining outstanding severance of $8.3 million to be substantially paid during fiscal year 2019, and the remaining balance of $6.7 million related to excess facilities to be paid through fiscal year 2027, in accordance with the terms of the applicable leases.

Additionally, for the three months ended December 31, 2018, we recorded $7.2 million of professional services fees related to the execution of our corporate transformational efforts, $4.1 million costs related to the anticipated spin-off of our Automotive business, and $2.5 million accelerated depreciation related to our Mobile Operator Services, offset in part by a $1.1 million cash receipt from insurance claims related to the malware incident that occurred in the third quarter of fiscal year 2017 (the "2017 Malware Incident").

Fiscal Year 2018

For the three months ended December 31, 2017, we recorded restructuring charges of $5.3 million, which included $3.7 million related to the termination of approximately 160 employees and $1.7 million related to certain excess facilities. These actions were part of our initiatives to reduce costs and optimize processes.

Additionally, for the three months ended December 31, 2017, we recorded $2.3 million related to the transition agreement of our former CEO, and $6.0 million related to our remediation and restoration efforts after the 2017 Malware Incident. The remaining cash payments associated with the transition agreement are expected to be made during fiscal years 2019.