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Trade and other receivables - Additional information (Details)
€ in Millions
12 Months Ended
Dec. 31, 2019
EUR (€)
shareholder
Dec. 31, 2018
EUR (€)
Dec. 31, 2017
Trade and other receivables      
Decrease in trade receivables € 1,001    
Receivables sold without recourse 1,782 € 1,769  
Decrease in receivables from divestments 92    
Receivables from joint ventures in exploration and production activities 2,637 3,024  
Other receivables 1,687 1,435  
Trade and other current receivables 12,873 14,101  
Counterparty risk mitigation € 2,914 3,072  
Maximum      
Trade and other receivables      
Receivables, payment terms 180 days    
Accumulated impairment      
Trade and other receivables      
Trade and other current receivables € (3,246) (3,150)  
Defaulted receivables      
Trade and other receivables      
Trade and other current receivables 1,776 1,601  
Defaulted receivables | Accumulated impairment      
Trade and other receivables      
Trade and other current receivables (2,547) (2,237)  
Euro      
Trade and other receivables      
Trade and other current receivables 6,303    
USD      
Trade and other receivables      
Trade and other current receivables 5,480    
Nigeria      
Trade and other receivables      
Receivables from joint ventures in exploration and production activities 1,052 977  
Nigerian National Oil Company | Nigeria      
Trade and other receivables      
Receivables from joint ventures in exploration and production activities € 764 681  
Overdue percentage on receivables due from operations 70.00%    
Percentage of recovery of overdue receivables through implementation of plan 45.00%    
Nigerian National Oil Company | Nigeria | Minimum      
Trade and other receivables      
Reimbursement of overdue amount, period 3 years    
Nigerian National Oil Company | Nigeria | Maximum      
Trade and other receivables      
Reimbursement of overdue amount, period 5 years    
Local oil company      
Trade and other receivables      
Receivables from joint ventures in exploration and production activities € 113    
PDVSA | Venezuela      
Trade and other receivables      
Other receivables € 373 € 300  
Number of shareholders who purchased the receivables | shareholder 2    
Zohr project      
Trade and other receivables      
Proportion of ownership interest sold   10.00% 40.00%
Zohr project | BP      
Trade and other receivables      
Proportion of ownership interest sold 10.00%    
Amount collected on sale of interests € 123    
Trade and other receivables | Accumulated impairment      
Trade and other receivables      
Utilizations (603) € (721)  
Trade and other receivables | Performing receivables | Accumulated impairment      
Trade and other receivables      
Additions 95 126  
Utilizations (119) (189)  
Trade and other receivables | Defaulted receivables | Accumulated impairment      
Trade and other receivables      
Additions 525 372  
Utilizations (484) (532)  
Gas & Power      
Trade and other receivables      
Decrease in trade receivables 874    
Receivables sold without recourse 1,369    
Gas & Power | Trade and other receivables | Accumulated impairment      
Trade and other receivables      
Utilizations (385) (613)  
Gas & Power | Trade and other receivables | Accumulated impairment | Retail customer      
Trade and other receivables      
Utilizations (344) (579)  
Gas & Power | Trade and other receivables | Performing receivables | Accumulated impairment      
Trade and other receivables      
Additions 67 108  
Refining & Marketing and Chemical      
Trade and other receivables      
Receivables sold without recourse 413    
Exploration & Production | Trade and other receivables | Accumulated impairment      
Trade and other receivables      
Utilizations (177) (66)  
Exploration & Production | Trade and other receivables | Performing receivables | Accumulated impairment      
Trade and other receivables      
Additions 23 16  
Exploration & Production | Trade and other receivables | Defaulted receivables | Accumulated impairment      
Trade and other receivables      
Additions € 339 € 291