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Balance Sheet Detail (Details 2) (USD $)
Dec. 31, 2012
Dec. 31, 2011
Summary of other assets    
Long-term deferred commissions $ 3,909,000 $ 5,587,000
Deposits 2,555,000 2,697,000
Prepaid contract expense, long-term 6,530,000 7,643,000
Total other assets 12,994,000 15,927,000
Restricted cash balance 1,300,000 1,400,000
Summary of accrued liabilities    
Salaries and benefits payable 23,365,000 26,299,000
Accrued restructuring, current portion 2,600,000 1,050,000
Other 11,131,000 12,680,000
Total accrued liabilities 37,096,000 40,029,000
Summary of other long-term liabilities    
Deferred rent 10,502,000 10,631,000
Long-term deferred tax liability 2,141,000 2,930,000
Other 496,000 187,000
Total other long-term liabilities 13,139,000 13,748,000
Components of accumulated other comprehensive income    
Accumulated net unrealized gain (loss) on marketable securities (9,000) (13,000)
Accumulated foreign currency translation adjustments 10,039,000 6,883,000
Accumulated other comprehensive income, net of taxes $ 10,030,000 $ 6,870,000