CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Revenues:
(Loss) gain on sale of loans, net	$ (28,162)	$ 12,214
Servicing fees, net	2,507	2,969
Real estate services fees, net	393	806
Loss on mortgage servicing rights, net	(18,310)	(5,623)
Other	63
Total revenues, net	(43,509)	10,366
Expenses:
Personnel expense	20,664	14,121
General, administrative and other	6,975	5,226
Business promotion	3,128	2,923
Total expenses	30,767	22,270
Operating loss	(74,276)	(11,904)
Other income (expense):
Interest income	36,095	45,254
Interest expense	(33,167)	(43,458)
Change in fair value of long-term debt	9,036	265
Change in fair value of net trust assets, including trust REO losses	(2,383)	(2,683)
Total other income (expense), net	9,581	(622)
Loss before income taxes	(64,695)	(12,526)
Income tax expense	36	86
Net loss	(64,731)	(12,612)
Other comprehensive loss:
Change in fair value of mortgage-backed securities		21
Change in fair value of instrument specific credit risk of long-term debt	(3,073)	96
Total comprehensive loss	$ (67,804)	$ (12,495)
Net loss per common share:
Basic (in dollars per share)	$ (3.05)	$ (0.60)
Diluted (in dollars per share)	$ (3.05)	$ (0.60)