-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, NTFF5LLZ7Ug5WIsg1saVv0eGtdZ2YfqJGmRqNMkfjb+Qv1STE8BGRHyTIexE+hIY Zn49uYgQ4ElG3Gb0drE+VA== 0000950123-10-028310.txt : 20100325 0000950123-10-028310.hdr.sgml : 20100325 20100325172859 ACCESSION NUMBER: 0000950123-10-028310 CONFORMED SUBMISSION TYPE: 20-F PUBLIC DOCUMENT COUNT: 95 CONFORMED PERIOD OF REPORT: 20091231 FILED AS OF DATE: 20100325 DATE AS OF CHANGE: 20100325 FILER: COMPANY DATA: COMPANY CONFORMED NAME: SAP AG CENTRAL INDEX KEY: 0001000184 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-PREPACKAGED SOFTWARE [7372] IRS NUMBER: 000000000 STATE OF INCORPORATION: 2M FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 20-F SEC ACT: 1934 Act SEC FILE NUMBER: 001-14251 FILM NUMBER: 10705322 BUSINESS ADDRESS: STREET 1: DIETMAR-HOPP-ALLEE 16 CITY: WALLDORF STATE: 2M ZIP: 69190 BUSINESS PHONE: 0114962277 MAIL ADDRESS: STREET 1: DIETMAR-HOPP-ALLEE 16 CITY: WALLDORF STATE: 2M ZIP: 69190 FORMER COMPANY: FORMER CONFORMED NAME: SAP AKTIENGESELLSCHAFT SYSTEMS APPLICATIONS PRODUCTS IN DATA DATE OF NAME CHANGE: 19960807 20-F 1 f03280e20vf.htm FORM 20-F e20vf
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM 20-F
 
     
o
  REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
þ
  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the fiscal year ended December 31, 2009
OR
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
o
  SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    Date of event requiring this shell company report
    For the transition period from          to          
Commission file number: 1-14251
 
(SAP CORPORATION LOGO)
SAP AG
(Exact name of Registrant as specified in its charter)
 
SAP CORPORATION
(Translation of Registrant’s name into English)
 
Federal Republic of Germany
(Jurisdiction of incorporation or organization)
 
 
 
 
Dietmar-Hopp-Allee 16
69190 Walldorf
Federal Republic of Germany
(Address of principal executive offices)
 
Wendy Boufford
c/o SAP Labs
3410 Hillview Avenue, Palo Alto, CA, 94304, United States of America
650-849-4000 (Tel)
650-849-2650 (Fax)
(Name, Telephone, Email and/or Facsimile number and Address of Company Contact Person)
 
Securities registered or to be registered pursuant to Section 12(b) of the Act:
     
Title of each class
 
Name of each exchange on which registered
American Depositary Shares, each Representing
one Ordinary Share, without nominal value
  New York Stock Exchange
Ordinary Shares, without nominal value
  New York Stock Exchange*
     Securities registered or to be registered pursuant to Section 12(g) of the Act: None
Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None
     Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report:
 
     
Ordinary Shares, without nominal value: (as of December 31, 2009)**
  1,226,039,608
     Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
     
Yes þ
  No o
     If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.
     
Yes o
  No þ
     Note — Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 from their obligations under those Sections.
     Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
     
Yes þ
  No o
     Indicate by check mark whether the registrant has submitted electronically and posted on its Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files.)
     
Yes o
  No o
     Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
             
Large accelerated filer þ
  Accelerated filer o   Non-accelerated filer o
(Do not check if a smaller reporting company)
  Smaller Reporting company o
     Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:
     U.S. GAAP o     International Financial Reporting Standards as issued by the International Accounting Standards Board þ     Other o
     If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.
     
Item 17 o
  Item 18 o
     If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
     
Yes o
  No þ
 
 *  Listed not for trading or quotation purposes, but only in connection with the registration of American Depositary Shares representing such ordinary shares pursuant to the requirements of the Securities and Exchange Commission.
 
** Including 37,262,465 treasury shares.
 


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Report of Independent Registered Public Accounting Firm
    F-1  
SAP AG and Subsidiaries
    F-3  
Consolidated Financial Statements
    F-3  
Financial Statement Schedule I — Reconciliations from U.S. GAAP to IFRS for the Years Ended December 31, 2007 and 2006
    S-1  
 Exhibit 1
 Exhibit 4.6
 Exhibit 12.1
 Exhibit 12.2
 Exhibit 12.3
 Exhibit 13.1
 Exhibit 13.2
 Exhibit 13.3
 Exhibit 15

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INTRODUCTION
 
SAP AG is a German stock corporation (Aktiengesellschaft) and is referred to in this Annual Report on Form 20-F, together with its subsidiaries, as SAP, or as “Company,” “Group,” “we,” “our,” or “us.” Our Consolidated Financial Statements included in “Item 18. Financial Statements” in this Annual Report on Form 20-F have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board, referred to as IFRS throughout this report.
 
In this Annual Report on Form 20-F: (i) references to “US$,” “$,” or “dollars” are to U.S. dollars; (ii) references to “€” or “euro” are to the euro. Our financial statements are denominated in euros, which is the currency of our home country, Germany. Certain amounts that appear in this Annual Report on Form 20-F may not add up because of differences due to rounding.
 
Unless otherwise specified herein, euro financial data have been converted into dollars at the noon buying rate in New York City for cable transfers in foreign currencies as certified for customs purposes by the Federal Reserve Bank of New York (the “Noon Buying Rate”) on December 31, 2009, which was US$1.4332 per €1.00. No representation is made that such euro amounts actually represent such dollar amounts or that such euro amounts could have been or can be converted into dollars at that or any other exchange rate on such date or on any other dates. The rate used for the convenience translations also differs from the currency exchange rates used for the preparation of the Consolidated Financial Statements. This convenience translation is not a requirement under IFRS and, accordingly, our independent registered public accounting firm has not audited these US$ amounts. For information regarding recent rates of exchange between euro and dollars, see “Item 3. Key Information — Exchange Rates.” On March 10, 2010, the Noon Buying Rate for converting euro to dollars was US$1.3658 per €1.00.
 
Unless the context otherwise requires, references in this Annual Report on Form 20-F to ordinary shares are to SAP AG’s ordinary shares, without nominal value. References in this Annual Report on Form 20-F to “ADRs” are to SAP AG’s American Depositary Receipts, each representing one SAP ordinary share.
 
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, BusinessObjects Explorer, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this report serves informational purposes only. National product specifications may vary.
 
Throughout this Annual Report on Form 20-F, whenever a reference is made to our website, such reference does not incorporate by reference into this Annual Report the information contained on our website.
 
We intend to make this Annual Report on Form 20-F and other periodic reports publicly available on our Web site (www.sap.com) without charge immediately following our filing with the U.S. Securities and Exchange Commission (SEC). We assume no obligation to update or revise any part of this Annual Report on Form 20-F, whether as a result of new information, future events or otherwise, unless we are required to do so by law.


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FORWARD-LOOKING STATEMENTS
 
This Annual Report on Form 20-F contains forward-looking statements and information based on the beliefs of, and assumptions made by, our management using information currently available to them. Any statements contained in this Annual Report on Form 20-F that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. We have based these forward-looking statements on our current expectations, assumptions and projections about future conditions and events. As a result, our forward-looking statements and information are subject to uncertainties and risks. A broad range of uncertainties and risks, many of which are beyond our control, could cause our actual results and performance to differ materially from any projections expressed in or implied by our forward looking statements. These uncertainties and risks include, but are not limited to:
 
  •  claims and lawsuits against us that could result in adverse outcomes, including third party infringement claims;
 
  •  our ability to procure new licenses, renew existing maintenance agreements and to sell additional professional services, particularly with respect to our installed customer base;
 
  •  economic conditions in general and trends in our business, particularly the current global economic crisis and general global economic uncertainty;
 
  •  the effectiveness of our IT security measures and Internet-related privacy concerns and risks associated with undetected errors in our products;
 
  •  our ability to use our intellectual property and intellectual property licensed to us by third parties;
 
  •  competitive risks associated with new delivery and licensing models, such as Software as a Service (SaaS), Business Process Outsourcing (BPO) and cloud computing;
 
  •  our ability to obtain, license and enforce intellectual property rights;
 
  •  liquidity and the valuation of our financial assets, particularly on the increased risk of default on receivables and financial assets in the current economic climate;
 
  •  variances or slowdowns in our software license sales and its impact on our future maintenance and service revenue;
 
  •  our ability to effectively manage our headcount and our geographically dispersed employee base;
 
  •  our ability to successfully integrate newly acquired businesses;
 
  •  international economic and regulatory requirements and constraints, including governance-related regulations;
 
  •  more onerous corporate governance laws in both Germany and the United States;
 
  •  current and future accounting pronouncements and managements estimates and judgements made in order to comply with IFRS;
 
  •  our liquidity management; and
 
  •  our ability to protect our critical information or assets or safeguard our business operations against disruption.
 
We describe these and other risks and uncertainties in more detail under “Item 3 Key Information — Risk Factors.”
 
If one or more of these uncertainties or risks materializes, or if management’s underlying assumptions prove incorrect, our actual results may differ materially from those described in or inferred from our forward-looking statements and information.


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The words “aim,” “anticipate,” “assume,” “believe,” “continue,” “could,” “counting on,” “is confident,” “estimate,” “expect,” “forecast,” “guidance,” “intend,” “may,” “outlook,” “plan,” “project,” “predict,” “seek,” “should,” “strategy,” “want,” “will,” “would,” and similar expressions as they relate to us are intended to identify such forward-looking statements. Such information includes, for example, the statements made in “Item 5. Operating and Financial Review and Prospects” and our quantitative and qualitative disclosures about market pursuant to IFRS 7 in “Item 18., Financial Statements,” but also appears in other parts of this Annual Report on Form 20-F. The factors that could affect our future financial results are discussed more fully under “Item 3. Key Information — Risk Factors,” as well as elsewhere in this Annual Report on Form 20-F and in our other filings with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this Annual Report on Form 20-F. Except where legally required we undertake no obligation to publicly update or revise any forward-looking statements as a result of new information that we receive about conditions that existed upon issuance of this report, future events or otherwise, unless we are required to do so by law.
 
This Annual Report includes statistical data about the IT industry that comes from information published by sources including Gartner, Inc., or Gartner, a provider of market information and strategic information for the IT industry; International Data Group, or IDC, a provider of market information and advisory services for the information technology, telecommunications, and consumer technology markets; investment bank Goldman Sachs; financial services company UBS; Forrester Research, a major market research company, Altimeter Group, a digital strategies company; SiteIQ, a contact center outsourcing company; and TNS Infratest, an independent customer survey company. This type of data represents only the estimates of Gartner, IDC, Goldman Sachs, UBS, Forrester Research, Altimeter Group, SiteIQ and other sources of industry data. SAP does not adopt nor endorse any of the statistical information provided by sources such as Gartner, IDC, Goldman Sachs, UBS, Forrester Research, Altimeter Group, SiteIQ or other similar sources that is contained in this Annual Report on Form 20-F. In addition, although we believe that data from these companies are generally reliable, this type of data is inherently imprecise. We caution you not to place undue reliance on this data.
 
FINANCIAL MEASURES CITED IN THIS REVIEW
 
Reporting Standards
 
Since 2007, we have been required by German and European law to prepare Consolidated Financial Statements in accordance with IFRS. In addition to our reporting under IFRS we continued to prepare Consolidated Financial Statements under U.S. GAAP.
 
Beginning with our audited Consolidated Financial Statements as of and for the year ended December 31, 2009, we fully migrated to IFRS and discontinued preparing U.S. GAAP financial information as of the end of 2009. Therefore, our press release announcing our preliminary fourth quarter and full year 2009 financial results was the last document in which we provided U.S. GAAP financial information. Our 2009 Annual Report as well as our Annual Report on Form 20-F for fiscal year 2009 and for the subsequent years will only present IFRS financial statements. As such, our business outlook for 2010 announced on January 27, 2010, is for the first time on the basis of non-IFRS numbers derived from IFRS numbers. Concurrently with this change in our external financial communication, we modified our internal management reporting, planning and forecasting, and variable compensation plans, which are now aligned with the IFRS and non-IFRS numbers that we provide in our external communications.
 
Managing for Value
 
In 2009 and in 2008, we expressed our internal management reporting and operational objectives and targets in terms of financial measures derived from U.S. GAAP numbers, adjusted by eliminating currency and certain extraordinary effects including those related to acquisitions. We refer to these measures as constant currency non-GAAP measures. This non-GAAP information differs from our numbers reported according to


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U.S. GAAP. Starting in 2010, we base our internal management reporting and operational objectives and targets on constant currency non-IFRS measures as more fully described below.
 
We use various value-based performance measures to help promote our primary goal of sustained growth in corporate value and our ancillary goal of profitable revenue growth.
 
In 2009 and in 2008, for purposes of our internal management reporting, we eliminated a deferred support revenue write-down resulting from an acquisition, as well as recurring acquisition-related charges from certain key U.S. GAAP-derived measures we mainly used to manage our operational business, which are non-GAAP software and software-related service revenue, non-GAAP operating income and non-GAAP operating margin. In 2008, we focused on non-GAAP growth of software and software-related service revenue and non-GAAP operating margin, whereas in 2009 we had a stronger focus on non-GAAP operating income and non-GAAP operating margin and added the cash conversion rate as our group targeted measure. The cash conversion rate is the ratio of the net cash provided by operating activities from continuing operations to the income from continuing operations, based on U.S. GAAP. Starting in 2010, we will manage our operational business based on constant currency non-IFRS measures rather than the constant currency non-GAAP measures we used in 2009 and in 2008.
 
To compare rates of growth in underlying business volumes, we use measures both before and after we exclude currency effects from the numbers being compared by translating them at the exchange rates from the immediately preceding year, i.e. we translate the relevant 2009 numbers at 2008 exchange rates before comparing them to the relevant 2008 numbers. We refer to measures from which currency effects have been eliminated as constant currency measures. The following are some of the key measures we use before and after we exclude currency effects:
 
  •  Our software and software-related service revenue includes software and support revenue plus subscription and other software-related service revenue. The principal source of software revenue is the fees customers pay for software licenses. Software revenue is the key revenue driver because it tends to affect our other revenue streams. Generally, customers that buy software licenses also enter into maintenance contracts, and after the software sale these generate recurring software-related service revenue in the form of support revenue. Maintenance contracts cover support services, regular software maintenance, and software updates and enhancements. We also generate software-related service revenue when we provide software on subscription or obligatory hosting terms. Software revenue also tends to stimulate service revenue from consulting and training sales.
 
  •  In 2009 and 2008, we used non-GAAP operating margin and constant currency non-GAAP operating margin to measure our overall operational process efficiency and the performance of our core business (software licenses, support, and other software-related service revenue). Non-GAAP operating margin is the ratio of our non-GAAP operating income, which includes support revenue from an acquired company that would have been reported had it been an independent company and excludes acquisition-related charges, to total non-GAAP revenue, expressed as a percentage. See below for a discussion of the IFRS and non-IFRS measures we use beginning in 2010.
 
The cash conversion rate is defined as the ratio of our net cash flows from operating activities from continuing operations to income from continuing operations (U.S. GAAP). The cash conversion rate measures the proportion of our income from continuing operations that is converted to cash flow.
 
We also use performance measures — mainly financial income, net and the effective Group tax rate — to manage non-operating items.
 
  •  Financial income, net provides insight especially into the return on liquid assets and capital investments and the cost of borrowed funds. To manage our financial income, net, we focus on cash flow, the composition of our liquid asset and capital investment portfolio, and the average rate of interest at which assets are invested. We also monitor average outstanding borrowings and the associated finance costs.


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  •  Another aspect is management of working capital by controlling the days’ sales outstanding for receivables, DSO (defined as average number of days from the raised invoice to cash receipt from the customer) and the days’ payables outstanding for liabilities, DPO (defined as average number of days from the received invoice to cash payment to the vendor).
 
  •  In 2009 and in 2008 we defined our effective Group tax rate as the ratio of income taxes to income from continuing operations before income taxes (in accordance with U.S. GAAP), expressed as a percentage. Starting in 2010, we will calculate the effective Group tax rate on an IFRS basis.
 
Earnings per share (EPS) is a measure of the overall performance of the Group, because it captures all operating and non-operating elements of profit. It represents the portion of profit after tax allocable to each SAP share outstanding (using the weighted average number of shares outstanding over the reporting period). EPS is influenced not only by our operating and non-operating business but also by the weighted average number of shares outstanding. We believe that stock repurchases and dividend distributions are a good means to return value to shareholders in accordance with the authorizations granted by them.
 
Our holistic view of the performance measures described above together with our associated analyses make up the information base we use for value-based management. We use planning and control processes to manage the compilation of these key measures and their availability to the decision makers.
 
The Company’s long-term strategic plans are the point of reference for our other planning and controlling processes, including creating a multi-year plan. We identify future growth and profitability drivers at a highly aggregated level. This process is intended to identify the best areas in which to target sustained investment. The next step is to evaluate multi-year plans for areas of development and for customer-facing and support functions, and to break them down by sales region. We allocate resources to achieve targets we derive from detailed annual plans. We also have processes in place to forecast on a quarterly basis, internal revenue and income, to quantify whether we have realized our goals and to identify any deviations from plan. We closely monitor the concerned units in the Group to analyze these developments and define any appropriate actions.
 
The entire network of planning, control, and reporting processes is implemented in integrated planning and information systems across all organizational units so that we can conduct the evaluations and analyses needed to make informed decisions.
 
Measures Used in this Report
 
We provided our 2009 outlook on the basis of certain non-GAAP measures as described above. Therefore, this report contains a comparison of our actual performance in 2009 against that outlook. Our outlook for 2010 is expressed in non-IFRS terms which are explained in the following section.
 
This introductory section provides:
 
  •  A reconciliation of the non-GAAP measures we used in 2009 and in 2008 to the related non-IFRS measures, and a reconciliation of those non-IFRS measures to the related IFRS measures.
 
  •  An explanation of the non-GAAP and non-IFRS measures we disclose in this report. We believe it is critical to provide these reconciliations and the explanatory information for both the relevant non-GAAP and non-IFRS measures to ensure transparency and clarity in our financial reporting particularly as we started providing our outlook based on non-IFRS measures instead of the non-GAAP measures beginning in 2010.


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Reconciliations from IFRS to Non-IFRS to Non-GAAP Numbers for 2009 and 2008
 
The following tables reconcile from our IFRS numbers to the respective and most comparable non-IFRS numbers, and then reconcile from those non-IFRS numbers to the respective and most comparable non-GAAP numbers, in each case for 2009 and 2008. Due to rounding, numbers presented in these tables may not add up precisely to the totals we provide.
 
Reconciliation from IFRS to Non-IFRS to Non-GAAP
 
                                                         
    2009  
                                  Non-IFRS
       
                                  Constant
       
                                  Currency
       
                                  vs. Non-
    Non-
 
                            Non-IFRS
    GAAP
    GAAP
 
                      Currency
    Constant
    Constant
    Constant
 
    IFRS     Adjustment     Non-IFRS     Effect     Currency     Currency     Currency  
    € millions, unless otherwise stated  
 
Revenue
                                                       
Software revenue
    2,607       0       2,607       17       2,624       0       2,624  
Support revenue
    5,285       11       5,296       −19       5,277       0       5,277  
Subscription and other software-related service revenue
    306       0       306       −7       299       0       299  
Software and software-related service revenue
    8,198       11       8,209       −8       8,201       0       8,201  
Consulting revenue
    2,074       0       2,074       −11       2,063       0       2,063  
Training revenue
    273       0       273       1       274       0       274  
Other service revenue
    85       0       85       0       85       0       85  
Professional services and other service revenue
    2,432       0       2,432       −11       2,421       0       2,421  
Other revenue
    42       0       42       0       42       0       42  
Total revenue
    10,672       11       10,683       −19       10,664       0       10,664  
                                                         
Total operating expenses
                                                       
Cost of software and software-related services
    −1,714       240       −1,474                                  
Cost of professional services and other services
    −1,851       4       −1,847                                  
Research and development
    −1,591       4       −1,587                                  
Sales and marketing
    −2,199       73       −2,126                                  
General and administration
    −564       4       −560                                  
Restructuring
    −198       4       −194                                  
Other income/expense, net
    33       0       33                                  
Total operating expenses
    −8,084       327       −7,756       36       −7,720       −11       −7,731  
                                                         
Operating profit and margin
                                                       
Operating profit
    2,588       339       2,927       17       2,944       −11       2,933  
Operating margin in %
    24.3               27.4               27.6               27.5  
                                                         


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Reconciliation from IFRS to Non-IFRS to Non-GAAP
 
                                         
    2008  
                      Non-IFRS
       
                      vs. Non-
    Non-
 
    IFRS     Adjustment     Non-IFRS     GAAP     GAAP  
    € millions, unless otherwise stated  
 
Revenue
                                       
Software revenue
    3,606       0       3,606       0       3,606  
Support revenue
    4,602       157       4,759       0       4,759  
Subscription and other software-related service revenue
    258       0       258       0       258  
Software and software-related service revenue
    8,466       157       8,623       0       8,623  
Consulting revenue
    2,498       0       2,498       0       2,498  
Training revenue
    434       0       434       0       434  
Other service revenue
    107       0       107       0       107  
Professional services and other service revenue
    3,039       0       3,039       0       3,039  
Other revenue
    70       0       70       −1       69  
Total revenue
    11,575       157       11,732       −1       11,731  
                                         
Total operating expenses
                                       
Cost of software and software-related services
    −1,743       290       −1,453       0       −1,453  
Cost of professional services and other services
    −2,285       −6       −2,291       −5       −2,296  
Research and development
    −1,627       12       −1,615       1       −1,614  
Sales and marketing
    −2,546       90       −2,456       2       −2,454  
General and administration
    −624       1       −623       1       −622  
Restructuring
    −60       57       −3       3       0  
Other income/expense, net
    11       0       11       0       11  
Total operating expenses
    −8,874       443       −8,431       3       −8,428  
                                         
Operating profit and margin
                                       
Operating profit
    2,701       600       3,301       2       3,303  
Operating margin in %
    23.3               28.1               28.2  
                                         
 
This report discloses certain financial measures, such as non-GAAP revenue, non-GAAP expenses, non-GAAP operating income, non-GAAP operating margin, non-IFRS revenue, non-IFRS expenses, non-IFRS operating profit, non-IFRS operating margin, constant currency revenue, and constant currency operating income measures that are not prepared in accordance with U.S. GAAP or IFRS and are therefore considered non-GAAP and non-IFRS financial measures. Our non-GAAP and non-IFRS financial measures may not correspond to non-GAAP and non-IFRS financial measures that other companies report. The non-GAAP and non-IFRS financial measures that we report should be considered in addition to, and not as substitutes for or superior to, revenue, operating income, operating margin, or other measures of financial performance prepared in accordance with U.S. GAAP or IFRS.
 
Explanations of Non-GAAP Measures
 
We believe that the supplemental historical and prospective non-GAAP financial information presented here provides useful supplemental information to investors because it is the same information used by our management in running our business and making financial, strategic and operational decisions — in addition to financial data prepared in accordance with U.S. GAAP or IFRS — to attain a more transparent understanding


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of our past performance and our future results. Beginning in 2008, we used these non-GAAP measures as defined below consistently in our planning and forecasting, reporting, compensation and external communication until the end of 2009. Specifically:
 
  •  Our management primarily used these non-GAAP measures rather than U.S. GAAP measures as the basis for making financial, strategic and operating decisions.
 
  •  The variable remuneration components of our board members and employees that are compensated with regard to our Group-targeted measures were based in 2009 on SAP’s achievement of its targets for non-GAAP operating income, non-GAAP operating margin at constant currencies and cash flow conversion ratio.
 
  •  The annual budgeting process involving all management units, which includes costs such as share-based compensation and restructuring, was based on non-GAAP revenue and non-GAAP operating income numbers rather than U.S. GAAP numbers.
 
  •  All monthly forecast and performance reviews with all senior managers globally were based on these non-GAAP measures, which are derived from U.S. GAAP measures rather than U.S. GAAP numbers.
 
  •  Both company-internal target setting and guidance provided to the capital markets were based on non-GAAP revenue and non-GAAP income measures rather than U.S. GAAP numbers.
 
We believe that our non-GAAP measures are useful to investors for the following reasons:
 
  •  The non-GAAP measures provide investors with insight into management’s decision-making since management used these non-GAAP measures to run our business and make financial, strategic and operating decisions.
 
  •  The non-GAAP measures provide investors with additional information that enables a comparison of year-over-year operating performance by eliminating certain direct effects of acquisitions.
 
Our non-GAAP financial measures reflect adjustments based on the items below:
 
Non-GAAP Revenue
 
Revenues in this report identified as non-GAAP revenue have been adjusted from the respective U.S. GAAP and IFRS numbers by including the full amount of support revenue that would have been recorded by the acquired entity had it remained a stand-alone entity but which we are not permitted to record as revenue under U.S. GAAP and IFRS due to fair value accounting for the support contracts in effect at the time of the respective acquisition.
 
Under U.S. GAAP and IFRS, we record at fair value the support contracts in effect at the time an entity was acquired. Consequently, our U.S. GAAP and IFRS support revenue, our U.S. GAAP and IFRS software and software-related service revenue, and our U.S. GAAP and IFRS total revenue for periods subsequent to acquisitions do not reflect the full amount of support revenue that would have been recorded for these support contracts absent the acquisition by SAP. Adjusting revenue numbers for this revenue impact (if significant) provides additional insight into the comparability across periods of our ongoing performance.
 
Non-GAAP Operating Expense
 
Operating expense figures in this report that are identified as non-GAAP operating expense have been adjusted by excluding the following acquisition-related charges:
 
  •  Amortization expense/impairment charges of intangibles acquired in business combinations and certain standalone acquisitions of intellectual property
 
  •  Expense from purchased in-process research and development


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  •  Restructuring expenses and settlements of pre-existing relationships incurred in connection with a business combination
 
  •  Acquisition-related third-party costs (since our early adoption of SFAS 141R and the revision of IFRS 3) as of January 1, 2009, which are required to be expensed. The previous version of SFAS 141 and IFRS 3 required capitalization.
 
Non-GAAP Operating Income and Non-GAAP Operating Margin
 
Operating income and operating margin in this report identified as non-GAAP operating income and non-GAAP operating margin have been adjusted from the respective operating income and operating margin as recorded under U.S. GAAP and IFRS by adjusting for the above-mentioned non-GAAP revenue and non-GAAP expenses.
 
We include these non-GAAP revenues and exclude these non-GAAP expenses for the purpose of calculating non-GAAP operating income and non-GAAP operating margin when evaluating the continuing operational performance of the Company because these expenses generally cannot be changed or influenced by management after the relevant acquisition other than by disposing of the acquired assets. Since management at levels below the Executive Board has no influence on these expenses, we generally do not consider these expenses for the purpose of evaluating the performance of management units. As we believe that our Company-wide performance measures need to be aligned with the measures generally applied by management at varying levels throughout the Company, we include these revenues and exclude these expenses when making decisions to allocate resources, both on a Company level and at lower levels of the organization. In addition, we use these non-GAAP measures to gain a better understanding of the Company’s comparative operating performance from period to period.
 
We believe that our non-GAAP financial measures described above have limitations, which include but are not limited to the following:
 
  •  The eliminated amounts may be material to us.
 
  •  Without being analyzed in conjunction with the corresponding U.S. GAAP or IFRS measures, the non-GAAP measures are not indicative of our present and future performance, foremost for the following reasons:
 
  •  While our non-GAAP income numbers reflect the elimination of certain acquisition-related expenses, no eliminations are made for the additional revenues and other revenues that result from the acquisitions.
 
  •  The acquisition-related charges that we eliminate in deriving our non-GAAP income numbers are likely to recur should SAP enter into material business combinations in the future.
 
  •  The acquisition-related amortization expense that we eliminate in deriving our non-GAAP income numbers is a recurring expense that will impact our financial performance in future years.
 
  •  The revenue adjustment for the fair value accounting of the acquired entities’ support contracts and the expense adjustment for acquisition-related charges do not arise from a common conceptual basis. This is because the revenue adjustment aims to improve the comparability of the initial post-acquisition period with future post-acquisition periods while the expense adjustment aims to improve the comparability between post-acquisition periods and pre-acquisition periods. This should particularly be considered when evaluating our non-GAAP operating income and non-GAAP operating margin numbers as these combine our non-GAAP revenue and non-GAAP expenses despite the absence of a common conceptual basis.
 
We believe, however, that the presentation of the non-GAAP measures in conjunction with the corresponding IFRS or U.S. GAAP measures, as well as the relevant reconciliations, provides useful information


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to management and investors regarding present and future business trends relating to our financial condition and results of operations. We therefore do not evaluate our growth and performance without considering both non-GAAP or non-IFRS measures and the relevant U.S. GAAP or IFRS measures. We caution the readers of this report to follow a similar approach by considering our non-GAAP or non-IFRS measures only in addition to, and not as a substitute for or superior to, revenues or other measures of our financial performance prepared in accordance with U.S. GAAP or IFRS.
 
Constant Currency Period-Over-Period Changes
 
We believe it is important for investors to have information that provides insight into our sales. Revenue measures determined under U.S. GAAP or IFRS provide information that is useful in this regard. However, both sales volume and currency effects impact period-over-period changes in sales revenue. We do not sell standardized units of products and services, so we cannot provide relevant information on sales volume by providing data on the changes in product and service units sold. To provide additional information that may be useful to investors in breaking down and evaluating changes in sales volume, we present information about our revenue and various values and components relating to operating income that are adjusted for foreign currency effects. We calculate constant currency year-over-year changes in non-GAAP revenue and non-GAAP operating income by translating foreign currencies using the average exchange rates from the previous year instead of the report year.
 
We believe that data on constant currency period-over-period changes has limitations, particularly as the currency effects that are eliminated constitute a significant element of our revenue and expenses and may severely impact our performance. We therefore limit our use of constant currency period-over-period changes to the analysis of changes in volume as one element of the full change in a financial measure. We do not evaluate our results and performance without considering both constant currency period-over-period changes in non-GAAP revenue and non-GAAP operating income on the one hand and changes in revenue, expenses, income, or other measures of financial performance prepared in accordance with U.S. GAAP or IFRS on the other. We caution the readers of this report to follow a similar approach by considering data on constant currency period-over-period changes only in addition to, and not as a substitute for or superior to, data on changes in revenue, expenses, income, or other measures of financial performance prepared in accordance with U.S. GAAP or IFRS.
 
Explanations of Non-IFRS Measures
 
Upon discontinuing our U.S. GAAP accounting and the full transition to IFRS, we have replaced our non-GAAP measures with non-IFRS measures beginning in 2010.
 
We have adjusted both our non-GAAP measures and our non-IFRS measures from the respective U.S. GAAP and IFRS numbers by:
 
  •  Including the full amount of support revenue that the acquired entity would have recognized had it remained a stand-alone entity but that we are not permitted to recognize as revenue under U.S. GAAP and IFRS as a result of fair value accounting for support contracts in effect at the time of the respective acquisition.
 
  •  Excluding acquisition-related charges.
 
However, the adjustment amounts for acquisition-related charges differ between our non-GAAP measures and our non-IFRS measures, due to differences between U.S. GAAP and IFRS. Specifically:
 
  •  For acquisitions taking place up to the end of 2008, U.S. GAAP required that certain acquisition-related restructuring expenses be accounted for as liabilities assumed in a business combination; however, these expenses are required to be charged to expense under IFRS. Consequently, these acquisition-related restructuring expenses are eliminated only in our non-IFRS numbers.


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  •  For acquisitions taking place up to the end of 2008, purchased in-process research and development was charged to expense immediately under U.S. GAAP, while being capitalized and amortized over the expected life under IFRS. Consequently, the immediate charge to expense is eliminated in our non-GAAP measures while only the amortization is eliminated in our non-IFRS measures.
 
Starting on January 1, 2009, we aligned our accounting for acquisitions through the adoption of new accounting standards under both U.S. GAAP and IFRS. Therefore, we do not expect material differences for upcoming acquisitions with respect to acquisition-related restructuring expenses and purchased in-process research and development.
 
Additionally, our non-IFRS measures have been adjusted from the respective IFRS numbers for the results of the discontinued operations that qualify as such in all respects except that they do not represent a major line of business. We will refer to these activities as “discontinued activities.” Under U.S. GAAP, we present the results of operations of the TomorrowNow entities as discontinued operations. Under IFRS, results of discontinued operations may only be presented as discontinued operations if a separate major line of business or geographical area of operations is discontinued. Our TomorrowNow operations were not a separate major line of business and thus did not qualify for separate presentation under IFRS. We believe that this additional adjustment to our IFRS numbers for the results of our discontinued TomorrowNow activities is useful to investors for the following reasons:
 
  •  Despite the migration from U.S. GAAP to IFRS, we will continue to internally view the ceased TomorrowNow activities as discontinued activities and thus will continue to exclude potential future TomorrowNow results, which are expected to mainly comprise of expenses in connection with the Oracle lawsuit, from our internal management reporting, planning, forecasting, and compensation plans. Therefore, adjusting our non-IFRS measures for the results of the discontinued TomorrowNow activities provides insight into the financial measures that SAP will use internally beginning in 2010 with our migration to IFRS.
 
  •  By adjusting the non-IFRS numbers for the results from our discontinued TomorrowNow operations, the non-IFRS numbers are more comparable to the non-GAAP measures that SAP used through the end of 2009, which makes SAP’s performance measures before and after the full IFRS migration easier to compare.
 
Free Cash Flow (IFRS)
 
We use our free cash flow measure to estimate the cash flow remaining after all expenditures required to maintain or expand the organic business have been paid off. This assists management with supplemental information to assess our liquidity needs. We calculate free cash flow as net cash flows from operating activities minus additions to non-current assets, excluding additions from acquisitions. Free cash flow should be considered in addition to, and not as a substitute for or superior to, cash flow or other measures of liquidity and financial performance prepared in accordance with U.S. GAAP or IFRS.
 
FREE CASH FLOW
 
                         
    2009     2008     Change  
    € millions        
 
Net cash flows from operating activities
    3,015       2,158       40 %
Additions to non-current assets excluding additions from acquisitions
    −225       −339       −34 %
                         
Free cash flow
    2,790       1,819       53 %
                         


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PART I
 
ITEM 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS
 
Not applicable.
 
ITEM 2. OFFER STATISTICS AND EXPECTED TIMETABLE
 
Not applicable.
 
ITEM 3. KEY INFORMATION
 
SELECTED FINANCIAL DATA
 
The following table sets forth our selected consolidated financial data as of and for each the years in the four-year period ended December 31, 2009. The consolidated financial data has been derived from, and should be read in conjunction with, our Consolidated Financial Statements prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board (IFRS), presented elsewhere in this document.
 
For an extended period of time prior to 2009, SAP’s primary financial reporting was prepared in accordance with United States Generally Accepted Accounting Principles (U.S. GAAP). During this period, all financial reporting for the purpose of the Form 20-F was based upon U.S. GAAP. In 2007, SAP adopted IFRS 1 and began including Consolidated Financial Statements based upon IFRS in its published Annual Report to Shareholders, but not in its Annual Report on Form 20-F. Beginning with our Annual Report on Form 20-F for the fiscal year 2009, SAP no longer prepares financial statements in accordance with U.S. GAAP.
 
Our selected financial data and our Consolidated Financial Statements are presented in euros. Financial data as of and for the year ended December 31, 2009 has been translated into U.S. dollars for the convenience of the reader.


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SELECTED FINANCIAL DATA: IFRS
 
Years Ended and as at December 31,
 
                                                 
    Unaudited
                               
    2009(1)     2009     2008     2007     2006     2005  
    US$                      
    millions, unless otherwise stated  
 
Income Statement Data:
                                               
Total revenue
    15,295       10,672       11,575       10,256       9,402       N/A  
Operating profit
    3,709       2,588       2,701       2,698       2,503       N/A  
Profit after tax
    2,508       1,750       1,848       1,908       1,836       N/A  
Profit attributable to owners of parent
    2,505       1,748       1,847       1,906       1,835       N/A  
Earnings per share
                                               
Basic in €
    2.11       1.47       1.55       1.58       1.50       N/A  
Diluted in €
    2.11       1.47       1.55       1.58       1.49       N/A  
Other Data:
                                               
Weighted-average number of shares outstanding
                                               
Basic
    1,188       1,188       1,190       1,207       1,226       N/A  
Diluted
    1,189       1,189       1,191       1,210       1,231       N/A  
Statement of Financial Position Data:
                                               
Cash and cash equivalents
    2,700       1,884       1,280       1,608       2,399       N/A  
Total assets(2)
    19,168       13,374       13,900       10,161       9,332       N/A  
Total equity(3)
    12,169       8,491       7,171       6,478       6,123       N/A  
Issued capital
    1,757       1,226       1,226       1,246       1,268       N/A  
Current bank loans(4)(5)
    6       4       2,319       25       24       N/A  
Non-current bank loans(4)(5)
    1,002       699       2       2       2       N/A  
 
(1) Amounts presented in US$ have been translated for the convenience of the reader at €1.00 to US$1.4332, the Noon Buying Rate for converting €1.00 into dollars on December 31, 2009. See “Item 3. Key Information— Exchange Rates” for recent exchange rates between the Euro and the dollar. This convenience translation is not a requirement under IFRS and, accordingly, our independent registered public accounting firm has not audited these US$ amounts.
 
(2) The large increase in total assets from 2007 to 2008 was due to the acquisition of Business Objects in 2008. See Note 4 to our Consolidated Financial Statements in “Item 18. Financial Statements” for more information on the acquistion of Business Objects.
 
(3) On December 15, 2006 there was a four-to-one stock split pursuant to German law that resulted in an increase to subscribed capital of approximately 950 million common shares. Furthermore, the 2007 and 2008 figures reflect cancellations of 23 million and 21 million treasury shares effective September 7, 2007 and September 4, 2008, respectively. See “Item 9. The Offer and Listing — General” for more detail on the cancellation of shares.
 
(4) The balances include financial debt, other bank loans and overdrafts. Current is defined as having a remaining life of one year or less; non-current is defined as having a remaining term exceeding one year. The significant increase in current debt during 2008 was due to financial debt incurred to finance the acquisition of Business Objects.
 
EXCHANGE RATES
 
The prices for ordinary shares traded on German stock exchanges are denominated in euro. Fluctuations in the exchange rate between the euro and the dollar affect the dollar equivalent of the euro price of the ordinary shares traded on the German stock exchanges and, as a result, may affect the price of the ADRs traded


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on the NYSE in the United States. See “Item 9. The Offer and Listing” for a description of the ADRs. In addition, SAP AG pays cash dividends, if any, in euro. As a result, any exchange rate fluctuations will also affect the dollar amounts received by the holders of ADRs on the conversion into dollars of cash dividends paid in euro on the ordinary shares represented by the ADRs. Deutsche Bank Trust Company Americas is the depositary (the Depositary) for SAP AG’s ADR program. The deposit agreement with respect to the ADRs requires the Depositary to convert any dividend payments from euro into dollars as promptly as practicable upon receipt. For additional information on the Depositary and the fees associated with SAP’S ADR program see “Item 12 Description of Securities Other Than Equity Securities — American Depositary Shares.”
 
A significant portion of our revenue and expense is denominated in currencies other than the euro. Therefore, fluctuations in the exchange rate between the euro and the respective currencies to which we are exposed may materially affect our business, financial position, income or cash flows. See “Item 5. Operating and Financial Review and Prospects — Foreign Currency Exchange Rate Exposure for details on the impact of these exchange rate fluctuations.
 
The following table sets forth (i) the average, high and low Noon Buying Rates for the euro expressed as U.S. dollars per €1.00 for the past five years on an annual basis and (ii) the high and low Noon Buying Rates on a monthly basis from July 2009 through March 10, 2010.
 
                         
Year
  Average(1)   High   Low
 
2005
    1.2400       1.3476       1.1667  
2006
    1.2661       1.3327       1.1860  
2007
    1.3797       1.4862       1.2904  
2008
    1.4695       1.6010       1.2446  
2009
    1.3955       1.5100       1.2547  
 
                 
Month
  High   Low
 
2009
               
July
    1.4279       1.3852  
August
    1.4416       1.4075  
September
    1.4795       1.4235  
October
    1.5029       1.4532  
November
    1.5085       1.4658  
December
    1.5100       1.4243  
2010
               
January
    1.4536       1.3870  
February
    1.3955       1.3476  
March (through March 10, 2010)
    1.3731       1.3516  
 
 
(1) The average of the applicable Noon Buying Rates on the last day of each month during the relevant period.
 
The Noon Buying Rate on March 10, 2010 was US$1.3658 per €1.00.
 
In 2009, the foreign currency translation effects resulting from a slightly weaker euro had a slight positive impact on our total revenue, while in 2008 and 2007, the strength of the euro reduced the euro value of revenue generated in other currencies during those years. Foreign currency translation effects from the strengthening value of the euro negatively impacted our total revenue by 4% in 2008 and 2007, respectively.


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DIVIDENDS
 
Dividends are jointly proposed by SAP AG’s Supervisory Board (Aufsichtsrat) and Executive Board (Vorstand) based on SAP AG’s year-end stand-alone statutory financial statements, subject to approval by the shareholders. Dividends are officially declared for the prior year at SAP AG’s Annual General Meeting of Shareholders. Dividends paid to holders of the ADRs may be subject to German withholding tax. See “Item 8. Financial Information — Other Financial Information — Dividend Policy” and “Item 10. Additional Information — Taxation,” for further information.
 
The following table sets forth in euro the annual dividends paid or proposed to be paid per ordinary share in respect of each of the years indicated. The amounts shown in the table for 2005 are retrospectively adjusted for the effect of the fourfold increase in the number of shares resulting from the capital increase effective December 15, 2006 pursuant to German law. One SAP ADR currently represents one SAP AG ordinary share. Accordingly, the final dividend per ADR is equal to the dividend for one SAP AG ordinary share and is dependent on the euro/U.S. dollar exchange rate. The table does not reflect tax credits that may be available to German taxpayers who receive dividend payments. If you own our ordinary shares or ADRs and if you are a U.S. resident, refer to “Item 10. Additional Information — Taxation,” for further information.
 
                 
    Dividend Paid
    per Ordinary
    Share
Year Ended December 31,
    US$
 
2005
    0.36       0.43 (1)
2006
    0.46       0.62 (1)
2007
    0.50       0.77 (1)
2008
    0.50       0.68 (1)
2009 (proposed)
    0.50 (2)     0.68 (2)(3)
 
 
(1) Translated for the convenience of the reader from euro into U.S. dollars at the Noon Buying Rate for converting euro into U.S. dollars on the dividend payment date. The Depositary is required to convert any dividend payments received from SAP as promptly as practicable upon receipt.
 
(2) Subject to approval at the Annual General Meeting of Shareholders of SAP AG currently scheduled to be held on June 10, 2010.
 
(3) Translated for the convenience of the reader from euro into U.S. dollars at the Noon Buying Rate for converting euro into U.S. dollars on March 10, 2010 of US$1.3658 per €1.00. The dividend paid may differ due to changes in the exchange rate.
 
The amount of dividends paid on the ordinary shares depends on the amount of profits to be distributed by SAP AG, which depends in part upon our performance. The timing and amount of future dividend payments will depend upon our future earnings, capital needs and other relevant factors in each case as proposed by the Executive Board and the Supervisory Board of SAP AG and approved at the Annual General Meeting of Shareholders.
 
RISK FACTORS
 
Economic, Political, and Regulatory Risk
 
The widespread uncertainty in the global economy and in political conditions has negatively impacted our business, financial position, income, and cash flows, and may continue to do so in the future.
 
Our customers’ willingness to invest in acquiring and implementing SAP products generally varies with economic and other business conditions. In the regions in which we do business and the industries in which our customers operate, persistent economic uncertainty may continue to have negative effects, including:
 
  •  Generally declining IT investment


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  •  Decreased customer demand for our software and services, including delayed, cancelled and smaller orders
 
  •  Customers’ inability to obtain credit on acceptable terms, or at all, to finance purchases of our software and services
 
  •  Increased incidence of default and insolvency of customers, business partners, and key suppliers
 
  •  Increased default risk, which may lead to significant write-downs in the future
 
  •  Greater pressure on the prices of our products and services
 
  •  Pressure on our operating margin
 
In 2009, the economic crisis negatively impacted our business. If current economic conditions persist or further worsen, we expect a sustained negative impact on our revenue growth, more defaults, and a consequent negative impact on our income. Moreover, continued or further economic deterioration could exacerbate the other risks we describe in this report.
 
Our global business activities subject us to regulatory requirements and economic and other risks that could harm our business, financial position, income, or cash flows.
 
We currently market our products and services in over 120 countries in the Americas, APJ, and EMEA regions. Sales in these countries are subject to risks inherent in international business operations. Among others, these risks include:
 
  •  Regional and local economic decline or instability and resulting market uncertainty
 
  •  General economic or political conditions in each country or region
 
  •  Conflict and overlap among different tax regimes
 
  •  Possible tax constraints impeding business operations in certain countries
 
  •  The management of an organization spread over various jurisdictions
 
  •  Exchange rate fluctuations
 
  •  Longer payment cycles
 
  •  Regulatory constraints such as import and export restrictions, competition law regimes, legislation governing the use of the Internet, additional requirements for the development, certification, and distribution of software and services, trade restrictions, changes in tariff and freight rates and travel and communication costs
 
  •  Expenses associated with the customization of our products on a local level and transacting business in the local currency
 
  •  Differing demands from works councils and labor unions in the different countries
 
  •  The higher cost of doing business internationally
 
As we expand further into new regions and markets, these risks could intensify. One or more of these factors could negatively impact our operations globally or in one or more countries or regions. As a result, our business, financial position and reputation, income, or cash flows could be impacted.
 
Social and political instability caused, for example, by terrorist attacks, war or international hostilities, pandemic disease outbreaks, or natural disasters could negatively impact our business.
 
Terrorist attacks and other acts of violence or war, pandemic disease outbreaks, or natural disasters could have a negative impact on the world economy. The resultant social and political instability could contribute further to the current economic decline and economic and political uncertainty in many regions in which we do


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business. That could negatively impact our revenue and investment decisions, and those of our customers. Our corporate headquarters, which includes our main research and development departments and certain other critical business functions, is located in the German state of Baden-Württemberg. A catastrophic event affecting the northern part of Baden-Württemberg could have a highly material impact on our operations. Catastrophic events at other SAP centers, notably Buenos Aires (Argentina), São Paulo (Brazil), Shanghai (China), Prague (Czech Republic), Bangalore (India), Dublin (Ireland), Paris, Ra’anana (Israel), Tokyo, Mexico City, London, Vancouver (Canada), or Singapore, or at our U.S. locations in New York, Palo Alto (California), or Newtown Square (Pennsylvania), could also impact our operations. A catastrophic event that results in the loss of significant percentages of personnel or the destruction or disruption of operations at our headquarters or other key locations could affect our ability to provide normal business services and to generate the expected income.
 
Market Risks
 
If our established customers do not buy additional software products, renew maintenance agreements, or purchase additional professional services, our business, financial position, income, or cash flows could be negatively impacted.
 
Our large installed customer base traditionally generates additional new software, maintenance, consulting, and training revenue. In 2009, we continued to roll out SAP Enterprise Support, a wide-ranging set of value-adding support services that helps our customers operate their IT systems more effectively. To achieve our business goals, we depend materially on the success of our support portfolio and on our own ability to deliver high-quality services. If existing customers cancel or do not renew their maintenance contracts, or if they seek alternative offerings from other vendors or decide not to buy additional products and services, this will have a material negative impact on our business, financial position, income, or cash flows.
 
Our market share and income may decline due to the intense competition and consolidation in the software industry.
 
The software industry continues to evolve rapidly, due to consolidation and technological innovation. As a result, the market for our products and services remains intensely competitive. Over the last ten years, we have expanded from our traditional large ERP offerings to new products and services, which expose us to competitors varying in size, geographic location, and specialty. Competitors may gain market share because of acquisitions, or because the growing popularity of new development models, such as service-oriented architecture (SOA), and new delivery and licensing models, such as software as a service (SaaS), business process outsourcing (BPO), and cloud computing, enables them to also offer integrated package solutions that compete with ours. For example, IBM, Oracle, and Microsoft have acquired companies to extend their solutions portfolios or market share, which has increased competitive pressure on SAP. SaaS providers such as Salesforce.com, part of a growing SaaS ecosystem for applications, also compete with SAP for segment share. Current and potential competitors are establishing or may in the future establish or extend cooperative relationships among themselves or with third parties to better address their customers’ needs. This increased competition could result in increased price pressure, cost increases, and loss of market share for SAP.
 
Business Strategy Risks
 
Demand for our new products may not develop as planned and our midmarket strategy may not be successful.
 
Especially in the current economic climate, the demand for the products and services we have recently introduced, and customers’ acceptance of them, are subject to a high level of uncertainty. Gaining new midsize customers with the aim of building on our leading position in the midmarket is a key part of our strategy. In that context, introducing a new business model, expanding our partner ecosystem, and creating the infrastructure for volume business are all of great importance. Despite our efforts, demand for our products and services in the midmarket may fail to develop as planned, and this could have a material negative impact on our business,


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financial position, income, or cash flows. In addition, entering new market segments exposes us to the risks associated with developing and launching new products. For more information, see the Product Risks section.
 
If we fail to develop new relationships and enhance existing relationships with channel partners, software suppliers, system integrators, value-added resellers, and independent software vendors (ISVs) that contribute to the sale of our products and services, our business, financial position, income, or cash flows may be adversely impacted.
 
We have entered into cooperation agreements with channel partners and leading software and hardware vendors. Most of these agreements are of relatively short duration and are nonexclusive. The parties concerned typically maintain similar arrangements with our competitors, and some compete with us themselves. Additionally, we maintain a network of ISVs that develop their own business applications for the SAP NetWeaver technology platform. These third-party relationships carry numerous risks. For example:
 
  •  The relevant counterparties may not renew their agreements with us at all or on terms acceptable to us
 
  •  The relevant counterparties may fail to provide high-quality products and services
 
  •  The relevant counterparties may not devote sufficient resources to promote, sell, support, and integrate their products within our portfolio
 
If one or more of these risks materialize, the marketing of and demand for our products and services may be negatively impacted and we may not be able to compete successfully with other software vendors, which could harm our reputation or negatively impact our business, financial position, income, or cash flows.
 
Human Capital Risks
 
If we do not effectively manage our geographically dispersed workforce, our business may not operate efficiently, and this could have a negative impact on our income.
 
Our success is dependent on appropriate alignment of our workforce planning process and location strategy with our mid-term strategy. Changes in headcount and infrastructure needs could result in a mismatch between our costs and revenue. Additionally, it is critical that we manage our geographically dispersed employee base well. If we do not manage our headcount and our geographically dispersed employee base effectively, our business may not operate efficiently and this could have a negative impact on our financial position, income, or cash flows.
 
If we are unable to attract and retain management and employees with specialized knowledge and technology skills, we may not be able to manage our operations effectively or develop successful new products and services.
 
Our highly qualified employees and managers provide the foundation for our continued success. Competition in our industry for highly skilled and specialized personnel and leaders is intense. If we are unable to attract well qualified personnel or if our highly skilled and specialized personnel leave SAP and qualified replacements are not available, we may not be able to manage our operations effectively or develop successful new products and services. This is particularly true as we continue to introduce new and innovative technology offerings. Hiring such personnel may also expose us to claims by other companies seeking to prevent their employees from working for a competitor.
 
Organizational and Governance-Related Risks
 
Both in Germany and in the United States, corporate governance laws have become much more onerous.
 
As a stock corporation domiciled in Germany with securities listed in Germany and the United States, we are subject to German, European, and U.S. governance-related regulatory requirements. The standards have


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become significantly more onerous in recent years, notably with the implementation of the Sarbanes-Oxley Act and more rigorous application of the Foreign Corrupt Practices Act in the United States, and the increasing degree of regulation in Germany. The rules are highly complex, and there can be no assurance that we will not be held in breach of regulatory requirements if, for example, individual employees behave fraudulently or negligently, or if we fail to comply with certain formal documentation requirements. Any related allegations of wrongdoing against us, whether merited or not, could have a material negative impact on our reputation as well as on the trading price of our common stock and ADRs.
 
Principal shareholders may be able to exert control over our future direction and operations.
 
If SAP AG’s principal shareholders and the holdings of entities controlled by them vote in the same manner, this could delay, prevent or facilitate a change in control of SAP or other significant changes to SAP AG or its capital structure. See “Item 7. Major Shareholders and Related-Party Transactions — Major Shareholders,” for further information.
 
Sales of ordinary shares by principal shareholders could adversely affect the price of our capital stock.
 
The sale of a large number of ordinary shares by any of the principal shareholders and related entities could have a negative effect on the trading price of our ADRs or our ordinary shares. We are not aware of any restrictions on the transferability of the shares owned by any of the principal shareholders or related entities.
 
U.S. judgments may be difficult or impossible to enforce against us or our Board members.
 
Currently, except for Bill McDermott and Vishal Sikka, all members of SAP AG’s Executive Board and all members of the Supervisory Board are non-residents of the United States. A substantial portion of the assets of SAP and our Board members are located outside the United States. As a result, it may not be possible to effect service of process within the United States upon non-U.S. resident persons or SAP or to enforce against non-U.S. resident persons judgments obtained in U.S. courts predicated upon the civil liability provisions of the securities laws of the United States. In addition, awards of punitive damages in actions brought in the United States or elsewhere may be unenforceable in Germany.
 
SAP’s sustainability strategy may be difficult to maintain, and a failure by us to meet customer or partner expectations or generally accepted sustainability standards could have an adverse impact on our results of operations, our business, and our reputation.
 
For SAP, sustainability is a standard that guides our engagement in new business opportunities — holistically encompassing profitable growth, environmental value, and societal benefit. Therefore, we address sustainability risks, especially relating to climate change, corporate integrity, human resources management, the ethical behavior of suppliers, the accessibility, user-friendliness, and safety of our products, privacy and data protection in connection with the use of SAP products. If our sustainability strategy is not sufficient to meet the expectations of our customers and partners or generally accepted sustainability standards, this could harm our reputation and have an adverse impact on our business, income, financial position, or cash flows.
 
Communication and Information Risks
 
We may not be able to prevent unauthorized disclosure of our future strategies, technologies, and products, or of information that is subject to data protection or privacy law, and such disclosure may harm our business.
 
We have taken a range of measures in recent years to mitigate the risk that internal confidential communications and information about sensitive subjects, such as our future strategies, technologies, and products, or information that is subject to data protection or privacy law, are improperly or prematurely disclosed to the public. However, there is no guarantee that the protective mechanisms we have established will work in every case. Our competitive position could sustain serious damage if, for example, confidential information about the future direction of our product development became public knowledge, resulting in reduced revenue in the future. Any such premature disclosure could have a negative impact on our business, assets, income, or cash flows.


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Financial Risks
 
Our revenue mix may vary and may negatively impact our profit margins.
 
Variances or slowdowns in our software license sales may negatively impact current or future revenue from maintenance and services, since such revenue typically follows and is dependent on software sales. Any decrease in the percentage of our total revenue derived from software licensing could have a material negative impact on our business, financial position, income, or cash flows. We have introduced new licensing models such as on-demand and subscription models which typically result in revenue being recognized over an extended period. A significant portion of the related cost of developing, marketing, and providing our solutions to customers under such new models could be incurred prior to the recognition of revenue, thus impacting our profit margin in the short term.
 
The economic crisis has led to an increased risk of default on receivables and financial assets and may negatively impact our financial assets. A continuation or deepening of the economic crisis may lead to more such losses.
 
If we experience a higher risk of default on our receivables and financial assets, our business, financial position, income, or cash flows may be negatively impacted. SAP’s policy with regard to investment in financial assets is set out in our internal treasury guideline document, which is a collection of uniform rules that apply globally to all companies in the Group. Among its stipulations, it requires that we invest only in assets from issuers or funds with a rating of A- or better. The weighted average rating of our financial assets is in the range of AA- to A+. We pursue a policy of cautious investment characterized by wide portfolio diversification with a variety of counterparties, predominantly short-term investments, and the use of standard investment instruments. However, there can be no guarantee that those measures will prove successful.
 
Our future liquidity may be impacted by a negative development in the global economy.
 
We use global centralized financial management to control liquid assets, interest, and currencies. The primary aim is to maintain liquidity in the Group at a level that is adequate to meet our obligations. Our net liquidity on December 31, 2009, was €1.6 billion. In September 2009, we replaced our existing €1 billion syndicated credit facility, which was due to expire in November 2009. The new syndicated credit facility totals €1.5 billion and has a maturity of three years (September 2012). We also have other bilateral credit facilities on which we can draw if necessary. However, we cannot exclude the possibility that uncertainties in the credit market may lead to increased financing expenses and negatively affect our financial position, income, or cash flows.
 
Management’s use of estimates may affect our income and financial position.
 
To comply with IFRS, management is required to make many judgments, estimates, and assumptions. The facts and circumstances on which management bases these estimates and judgments, and management’s judgment of the facts and circumstances, may change from time to time and this may result in significant changes in the estimates, with a negative impact on our assets or income.
 
Current and future accounting pronouncements and other financial reporting standards, especially but not only concerning revenue recognition, may adversely affect the financial information we present.
 
We regularly monitor our compliance with all of the financial reporting standards that are applicable to us and any new pronouncements that are relevant to us. Findings of our monitoring activity or new financial reporting standards may require us to change our internal accounting policies, especially but not only concerning revenue recognition, to alter our operational policy so that it reflects new or amended financial reporting standards, or to restate our published financial accounts. We cannot exclude the possibility that this may have a material impact on our assets, income, or cash flows. For a summary of significant accounting policies, see the Notes to the Consolidated Financial Statements section, Note 3.


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Our sales are subject to quarterly fluctuations and our sales forecasts may not be accurate, which could cause our revenue and results of operations to fall below our expectations.
 
Our revenue and operating results can vary and have varied in the past, sometimes substantially, from quarter to quarter. Our revenue in general, and in particular our software revenue, is difficult to forecast for a number of reasons, including:
 
  •  the relatively long sales cycles for our products;
 
  •  the large size and extended timing of individual license transactions;
 
  •  the timing of the introduction of new products or product enhancements by us or our competitors;
 
  •  changes in customer budgets;
 
  •  seasonality of a customer’s technology purchases; and
 
  •  other general economic, social and market conditions, such as the global economic crisis that emerged in late 2008 and continued through 2009.
 
As many of our customers make and plan their IT purchasing decisions at or near the end of calendar quarters, and with a significant percentage of those decisions being made during the fourth quarter, even a small delay in purchasing decisions could have a material adverse effect on our results of operations. While our dependence on single, large scale sales transactions has decreased in recent years due to a relative increase in the number of license transactions and a decrease in average deal size concluded by SAP, we cannot guarantee that our results will not be adversely affected by the loss or delay of one or a few large sales, which continue to occur especially in the large enterprise segment.
 
We use a “pipeline” system to forecast sales and trends in our business. While this pipeline analysis may provide us with some guidance in business planning, budgeting and forecasting, these pipeline estimates do not necessarily always consistently correlate to revenue in a particular quarter and could cause us to improperly plan, budget or forecast. Because our operating expenses are based upon anticipated revenue levels and because a high percentage of our expenses are relatively fixed in the near term, any shortfall in anticipated revenue or delay in recognition of revenue could result in significant variations in our results of operations from quarter to quarter or year to year. Continued deterioration in global economic conditions would make it increasingly difficult for us to accurately forecast demand for our products and services, and could cause our revenue, results of operations and cash flows to fall short of our expectations and public forecasts, which could have a negative impact on our stock price.
 
In 2009, we limited our expenditures to respond to the global economic crisis. However, we may in the future increase the following expenditures in comparison to 2009 depending on, among other things, economic conditions, ongoing results and evolving business needs:
 
  •  expansion of our operations;
 
  •  research and development directed towards new products and product enhancements; and
 
  •  development of new distribution and resale channels, particularly for small and midsize enterprises.
 
To the extent any future expenses precede or are not subsequently followed by increased revenue, our quarterly or annual operating results may be materially adversely affected and may vary significantly from preceding or subsequent periods.
 
The market price for our ADRs and ordinary shares may be volatile.
 
The trading prices of our ADRs and ordinary shares have experienced and may continue to experience significant volatility in response to various factors including, but not limited to:
 
  •  the announcement of new products or product enhancements by us or our competitors;


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  •  technological innovation by us or our competitors;
 
  •  quarterly variations in our results of operations or results that fail to meet our or our financial analysts’ expectations;
 
  •  changes in revenue and revenue growth rates on a consolidated basis or for specific geographic areas, business units, products or product categories;
 
  •  changes in externally communicated guidance;
 
  •  changes in our capital structure, for example due to the potential future issuance of addition debt instruments;
 
  •  general market conditions specific to particular industries;
 
  •  litigation to which we are a party;
 
  •  general and country specific economic or political conditions (particularly wars, terrorist attacks, etc.);
 
  •  proposed and completed acquisitions or other significant transactions by us or our competitors; and
 
  •  general market conditions.
 
Many of these factors are beyond our control. In the past, companies that have experienced volatility in the market price of their stock have been subject to shareholder lawsuits including securities class action litigation. Any such lawsuits against us, with or without merit, could result in substantial costs and the diversion of management’s attention and resources, resulting in a decline in our results of operations and our stock price.
 
Because we conduct operations throughout the world, our assets, income, or cash flows may be affected by currency and interest-rate fluctuations.
 
Our management and external accounting is in euros. Nevertheless, a significant portion of our business is conducted in currencies other than the euro. Approximately 64% of our consolidated revenue in 2009 was attributable to operations outside the euro area and was translated into euros. Consequently, period-over-period changes in the euro rates for particular currencies can significantly affect our reported revenue and income. In general, appreciation of the euro relative to another currency has a negative effect while depreciation of the euro has a positive effect. Variable-interest balance-sheet items are also subject to changes in interest rates, so there is the risk that these balance-sheet items may result in a negative impact on our income or cash flows. For more information about our currency and interest-rate risks and our related hedging activity, see the Notes to the Consolidated Financial Statements section, Note 26.
 
The cost of using derivative instruments to hedge share-based compensation plans may exceed the benefits of hedging them.
 
To reduce the impact of our STAR and SAP SOP share-based compensation plans on our income statement, we use derivative instruments to reduce risks resulting from future expenses associated with those plans. We decide on an individual basis if and to what extent we hedge this risk. However, we cannot exclude the possibility that the expense of hedging the STAR and SOP plans may exceed the benefit achieved by hedging them or that a decision not to hedge may prove disadvantageous.
 
Project Risks
 
Implementation of SAP software often involves a significant commitment of resources by our customers and is subject to a number of significant risks over which we often have no control.
 
These risks include, for example:
 
  •  Our SAP trained consultants may not be immediately available to assist customers in the implementation of our products.
 
  •  The features of the implemented software may not meet the expectations or the software may not fit the business model of the customer.


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  •  Third-party consultants may not have the expertise or resources to successfully implement the software.
 
  •  Customer-specific factors may destabilize the implementation of the software.
 
  •  Customers and partners may not implement the measures offered by SAP to safeguard against technical risks.
 
As a result of these and other risks, some of our customers have incurred significant third-party consulting costs in connection with the purchase and installation of SAP software products. Also, some customers’ implementation projects have taken longer than planned. We cannot guarantee that we can reduce or eliminate protracted installation or significant third-party consulting costs, that shortages of our trained consultants will not occur, or that our costs will not exceed the agreed fees on fixed-price contracts. Unsuccessful customer implementation projects could result in claims from customers, harm SAP’s reputation, and cause a loss of future revenues.
 
Product Risks
 
Undetected security flaws in our software may be exploited by other persons, damaging SAP or our customers.
 
Our products include security features that are intended to protect the privacy and integrity of our customers’ data. Despite these security features, our products may be vulnerable to attacks by unauthorized individuals or organizations succeeding, for example, in bypassing firewalls and misappropriating confidential information. Such attacks or other disruptions could jeopardize the security of information stored in and transmitted through the computer systems of our customers or business partners and lead to significant claims for damages against us. Resolving problems and claims associated with actual or alleged defects may be costly and may have a material impact on our reputation or operations.
 
We use technologies under license from third parties. Losing these technologies could delay implementation of our products or force us to pay higher license fees.
 
We have taken numerous third-party technologies under license and incorporated them into our products. We may be highly dependent on those technologies in the aggregate. There can be no assurance that the licenses for these third-party technologies will not be terminated, that the licenses will be available in the future on terms acceptable to us, or that we will be able to license third-party software for future products. Changes in or the loss of third-party licenses could lead to a material increase in the cost of licensing, or SAP software products may become unusable or materially reduced in their functionality. As a result, we may need to incur additional development or licensing costs to ensure the continued functionality of our products. The risk increases if we acquire a company or a company’s intellectual property assets that have been subject to third-party technology licensing and product standards less rigorous than our own.
 
If we are unable to keep up with rapid technological innovations, we may not be able to compete effectively.
 
Our future success depends in part on our ability to:
 
  •  Continue to enhance and expand our existing products and services; and
 
  •  Develop and introduce new products and provide new services that satisfy increasingly sophisticated customer requirements, keep pace with technological developments, and are accepted in the market.
 
There can be no assurance that the product enhancements, new solutions, and services we develop will successfully anticipate and adequately reflect changing technologies and customer requirements. Nor can there be any assurance that we will bring new solutions, solution enhancements, and services to market before our competitors, or that we will be able to generate enough revenue to offset the significant research and development costs we incur in bringing the products and services to market. We may not anticipate and develop


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technological improvements. In addition, we may not succeed in adapting our products to technological change, changing regulatory requirements, emerging industry standards, and changing customer requirements. Finally, we may not succeed in producing high-quality products, enhancements, and releases in a timely and cost-effective manner to compete with applications and other technologies offered by our competitors.
 
Undetected defects or delays in new products and product enhancements may result in increased costs to us and reduced demand for our products.
 
To achieve customer acceptance, our new products and product enhancements often require long development and testing periods. Development work is subject to various risks. For example, scheduled market launches could be delayed, or products may not completely satisfy our stringent quality standards, meet market needs or the expectations of customers, or comply with local standards and requirements. New products may contain undetected defects or they may not be mature enough to process large volumes of data. In some circumstances, we may not be in a position to rectify such defects or entirely meet the expectations of customers. As a result, we may be faced with customer claims for cash refunds, damages, replacement software, or other concessions. The risk of defects and their adverse consequences may increase as we seek to introduce a variety of new software products simultaneously. Significant undetected defects or delays in introducing new products or product enhancements could affect market acceptance of SAP software products, and could have a material negative impact on our business and reputation.
 
The use of SAP software products by customers in business-critical applications and processes and the relative complexity of our software products entail a risk that customers or third parties may pursue warranty, performance, or other claims against us for actual or alleged defects in SAP software products, in our provision of services, or in our application hosting services. We have in the past been, and may in the future be, subject to warranty, performance, or other similar claims.
 
Although our contracts generally contain provisions designed to limit our exposure arising out of actual or alleged defects in SAP software products or in our provision of services, these provisions may not cover every eventuality or be effective under the applicable law. Regardless of its merits, any claim could entail substantial expense and require the devotion of significant time and attention by key management personnel. Publicity surrounding such claims could affect our reputation and the demand for our software.
 
Our SAP NetWeaver technology platform strategy may not succeed or may make some of our products less desirable.
 
The continued success of the SAP NetWeaver technology platform depends on our maintaining a dynamic network of independent software vendors developing their own business applications for SAP NetWeaver. In addition, as with any open platform design, the greater flexibility provided to customers to use data generated by non-SAP software might reduce customer demand to select and use certain SAP software products. If SAP NetWeaver is not well received by customers, if competitors develop superior technology, or if the solution has significant defects, there may be a material adverse impact on our business, financial position, income, or cash flows.
 
Other Operational Risks
 
Third parties may claim we infringe their intellectual property rights; that could result in damages being awarded against us and limit our ability to utilize certain technologies in the future.
 
Third parties have claimed, and may claim in the future, that we have infringed their intellectual property rights. We believe our software products will increasingly be subject to such claims as the number of products in our industry segment grows, and as we expand into new industry segments with our products, resulting in greater overlap in the functional scope of products. Any claims, with or without merit, and negotiations or litigation relating to such claims, could preclude us from utilizing certain technologies in our products, be time-consuming, result in costly litigation, or require us to pay damages to third parties and, under certain circumstances, pay fines. They could also require us to enter into royalty and licensing arrangements on terms that are not favorable to us,


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cause product shipment delays, subject our products to injunctions, require a complete or partial redesign of key products, result in delays to our customers’ investment decisions, and damage our reputation.
 
Software in general includes many components or modules that provide different features and perform different functions. Some of these features or functions may be subject to intellectual property rights. It can happen that rights of another party refer to technical aspects that are similar to one or more technologies in one or more of our products. SAP respects the intellectual property rights of third parties. We cannot exclude the possibility that intellectual property rights of third parties may preclude us from utilizing certain technologies in our products or require us to enter into royalty and licensing arrangements on unfavorable or expensive terms.
 
The software industry is making increasing use of open source software in its development work on solutions. We also integrate certain open source software components from third parties into our software. The open source license may require that the software code in those components or the software into which they are integrated be freely accessible under open source terms. While we take precautions to protect open source software, we cannot exclude the possibility that third-party claims may require us to make freely accessible under open source terms a product of ours or non-SAP software upon which we depend. We cannot exclude the possibility of a resultant material impact on our assets, financial position, or income.
 
Claims and lawsuits against us may have adverse outcomes.
 
A variety of claims and lawsuits are brought against us, including claims and lawsuits involving businesses we have acquired. Adverse outcomes in some or all of the claims and lawsuits pending against us might result in the award of significant damages or injunctive relief against us that could negatively impact our ability to conduct our business. We currently believe that resolving these pending claims and suits, individually or in the aggregate, will not have a material adverse effect on our business, financial position, income, or cash flows. However, the outcome of litigation and other claims is intrinsically subject to considerable uncertainty. Management’s view of the cases may also change in the future. Actual outcomes of litigation and other claims may differ from the assessments made by management in prior periods, which could result in a material negative impact on our business, financial position, income, cash flows, or reputation.
 
We might not integrate acquired companies effectively or successfully and our strategic alliances might not be successful.
 
To complement or expand our business, we have in the past made acquisitions of businesses, products, and technologies. We expect to continue to make such acquisitions in the future. Management’s negotiation of potential acquisitions and alliances and integration of acquired businesses, products, or technologies demands time, focus, and resources of management and of its workforce. Acquisitions carry many additional risks. These include, among others:
 
  •  It may not be possible to successfully integrate the acquired business, and its different business and licensing models.
 
  •  It may not be possible to integrate the acquired technologies or products with current products and technologies.
 
  •  It may not be possible to retain key personnel of the acquired business.
 
  •  We may assume material unknown liabilities of acquired companies, including legal or intellectual property contingencies or other significant risks that may not be detected by the due diligence process.
 
  •  We may incur debt or significant cash expenditures.
 
  •  We may have difficulty implementing, restoring, or maintaining internal controls, procedures, and policies.
 
  •  There may be a negative impact on relationships with customers, partners, or third-party providers of technology or products.


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  •  We may have difficulty integrating the acquired company’s accounting, human resource, and other administrative systems.
 
  •  There may be regulatory constraints.
 
  •  The acquired business may have practices or policies that are incompatible with our compliance requirements.
 
In addition, acquired businesses might not perform as anticipated, resulting in charges for the impairment of goodwill and other intangible assets. Such charges may have a significant negative impact on operating margins and income. Furthermore, we have entered into, and expect to continue to enter into, alliance arrangements for a variety of purposes including the development of new products and services. There can be no assurance that any such products or services will be successfully developed or that we will not incur significant unanticipated liabilities in connection with such arrangements. We may not be successful in overcoming these risks and we may therefore not benefit as anticipated from acquisitions or alliances. We cannot exclude the possibility that our business, financial position, income, or cash flows will be negatively impacted.
 
Our IT security measures may be breached or compromised and we may sustain unplanned IT system unavailability.
 
Our core processes, such as software development, sales and marketing, customer service, and financial transactions, rely on our IT infrastructure and IT applications. Outage of our infrastructure may be caused by malware or virus attacks, sabotage by hackers, natural disasters, or the failure of an underlying technology (such as the Internet). Such events could lead to a substantial denial of service or alteration or compromise of data from SAP, our customers, or our partners, giving rise to production downtime, recovery costs, and customer claims. A breach of our IT security measures and the resources we expend attempting to avoid such breaches could have a negative impact on our financial position or income.
 
We may not be able to obtain adequate title to or licenses in, or to enforce, intellectual property.
 
We use a variety of different means to protect our intellectual property. These include applying for patents, registering trademarks and other marks and copyright and rights of authorship, taking appropriate action to stop copyright and trademark infringement, entering into licensing, confidentiality, and nondisclosure agreements, and deploying protection technology. Despite our efforts, there can be no assurance that we can prevent third parties from obtaining, using, or selling without authorization what we regard as our proprietary technology and information. All of these measures afford only limited protection, and our proprietary rights could be challenged, invalidated, held unenforceable, or otherwise affected. Some intellectual property may be vulnerable to disclosure or misappropriation by employees, partners, or other third parties. There can also be no assurance that third parties will not independently develop technologies that are substantially equivalent or superior to our technology. Also, it may be possible for third parties to reverse-engineer or otherwise obtain and use technology and information that we regard as proprietary. Accordingly, we might not be able to protect our proprietary rights against unauthorized third-party copying or utilization, which could negatively impact our competitive position and result in reduced sales. Any legal action we bring to enforce our proprietary rights could be costly, distract management from day-to-day operations, and lead to claims against us, which could negatively impact our income. Such actions by us could also involve enforcement against a partner or other third party, thereby adversely affecting our ability, and our customers’ ability, to use that partner or other third parties’ products. In addition, the laws and courts of certain countries may not offer effective means to enforce our intellectual property rights.
 
We may not be able to protect our critical information or assets or safeguard our business operations against disruption.
 
As a global software business, we are to a substantial extent dependent on the exchange of a wide range of information and on the availability of our communications and IT networks. We have implemented a number


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of barriers designed to ensure the security of our information, IT resources, and other assets. Nonetheless, there is a danger of industrial espionage and of misuse or theft of information or assets by trespassers in our facilities or by people who have gained authorized access to our facilities, systems, or information. Any misuse, theft, or breach of security could have a negative impact on our business, financial position, income, or cash flows.
 
Our insurance coverage may not be sufficient to prevent claim settlements from negatively impacting our financial position, income, or cash flows.
 
We maintain insurance coverage against a diverse portfolio of risks. Our objective is to ensure that financial effects of occurrences are excluded or minimized to the extent practicable at reasonable cost. Despite these measures, certain categories of risks are not currently insurable at reasonable cost. Even if we obtain insurance, our coverage may be subject to exclusions that limit or prevent our indemnification under the policies. Further, we cannot guarantee the ability of the insurance companies to meet their liabilities from claims. If this risk materializes, it may have a significant negative impact on our business, financial position, income, or cash flows.
 
We may incur losses in connection with venture capital investments.
 
We plan to continue investing in technology businesses. Many of these enterprises currently generate net losses and require additional capital outlay from their investors. Changes to planned business operations have in the past, and also may in the future, affect the performance of companies in which SAP holds investments, and that could negatively affect the value of our investments. Moreover, for tax purposes, the use of capital losses and impairments of equity securities is often restricted, which may negatively affect our effective tax rate.
 
ITEM 4. INFORMATION ABOUT SAP
 
Our legal corporate name is SAP AG. SAP AG is translated in English to SAP Corporation. SAP AG, formerly known as SAP Aktiengesellschaft Systeme, Anwendungen, Produkte in der Datenverarbeitung, was incorporated under the laws of the Federal Republic of Germany in 1972. Where the context requires in the discussion below, SAP AG refers to our predecessors, Systemanalyse und Programmentwicklung GbR (1972-1976) and SAP Systeme, Anwendungen, Produkte in der Datenverarbeitung GmbH (1976-1988). SAP AG became a stock corporation (Aktiengesellschaft) in 1988. Our principal executive offices, headquarters and registered office are located at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany. Our telephone number is +49-6227-7-47474.
 
In 2008, we acquired Business Objects. With that acquisition, we expanded our core solutions to address the needs of business users. In addition, as part of our legal entity rationalization activities, we have integrated certain Business Objects subsidiaries into the following significant SAP subsidiaries: SAP Deutschland AG &Co. KG, SAP (Schweiz) AG, SAP Japan Co., Ltd., SAP Australia Pty Ltd, SAP Canada Inc., SAP (UK) Limited, SAP America, Inc. and SAP France S.A.
 
For a (i) description of our principal capital expenditures and divestitures for the last three years, including the amount invested until the date of this Annual Report on Form 20-F and (ii) a discussion of our principal capital expenditures and divestitures currently in progress, including the distribution of these investments geographically and the method of financing, see “Item 4. Description of Property — Capital Expenditures.”
 
THE SAP GROUP OF COMPANIES
 
Founded in 1972, SAP is one of the leading international providers of business software and, based on market capitalization, we are the world’s third-largest independent software manufacturer. We have more than 95,000 customers in over 120 countries and employ more than 47,500 people at locations in more than 50 countries in the European, Middle East, and Africa (EMEA); Americas; and Asia Pacific Japan (APJ) regions. SAP is headquartered in Walldorf, Germany.


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Our core business is selling licenses for software solutions and related services. Our solutions, which cover standard business applications and technologies, as well as specific industry applications, are designed to help companies make their business processes more efficient and agile and create sustainable new value.
 
In 2009, the SAP product portfolio featured the following key software applications, which are delivered through multiple deployment and consumption options:
 
  •  SAP Business Suite software for large organizations and international corporations. The software supports core business operations ranging from supplier relationships to production to warehouse management, sales, and all administrative functions, through to customer relationships. There are specific solutions for industries, for instance, high tech, oil and gas, utilities, chemicals, healthcare, retail, consumer products, and the public sector.
 
  •  SAP Business All-in-One solutions, the SAP Business ByDesign solution, and the SAP Business One application, which address the needs of small businesses and midsize companies.
 
  •  The SAP BusinessObjects portfolio, which covers a variety of demands from small to large companies with solutions for business users who need to analyze and report information, make informed strategic and tactical decisions, build business plans, and manage risk and compliance.
 
  •  SAP solutions for sustainability to help enable organizations’ sustainability initiatives. These solutions include the measurement of sustainability key performance indicators, energy and carbon management, and solutions for product safety, environment, health, and safety.
 
  •  The SAP NetWeaver technology platform, which integrates information and business processes across diverse technologies and organizational structures.
 
In addition, we offer consulting, maintenance, and training services for our software solutions. We develop our products in close cooperation with customers and independent business partners.
 
Our management reporting breaks our activities down into three segments: Product, Consulting, and Training. For more information about our segments, see Note 29 in the Notes to the Consolidated Financial Statements section.
 
All of the information in this Report relates to the situation on December 31, 2009, or the fiscal year ended on that date unless otherwise stated.
 
Sustainability
 
SAP is committed to improving its own operations to be more sustainable, and to delivering customer solutions to improve sustainability on a grand scale. Over the past 10 years, SAP has been recognized by the Dow Jones Sustainability Index for upholding ethical, environmental, social, and governance values in our products and services. For the last three years, the index has named SAP as the leader in the software sector. In 2008 our Sustainability Report, which is located on our website, we provide more detailed information about our efforts in corporate environmental, social, and economic performance, and about products and services of ours that support sustainable operations.


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The following table presents the key performance indicators that SAP uses to measure, review, and monitor its sustainability performance. The numbers for 2009 will be presented in a separate sustainability report, which will be published on our website in the near future.
 
         
    2008  
 
Carbon footprint in kilotons(1)
    500  
Total electricity consumption in gigawatt hours
    326  
Data center energy in gigawatt hours
    167  
Employee turnover in %
    11.4  
Women in management (% of women in senior management)
    8.7  
Customer satisfaction (TRI*M Index, scale from -66 to +134)
    93  
 
 
(1) In 2009, we improved the way we measure our carbon footprint by including more Scope 3 emissions from our logistics chain and from business travel in private vehicles and we improved our reporting on company cars and external data centers. This also involved correcting results from the past.
 
In 2009, we used the following key performance indicators to measure, review, and monitor our sustainability performance:
 
  •  Carbon footprint: SAP’s goal is to reduce total greenhouse gas emissions to 2000 levels by 2020. This equates to lowering emissions by about 50% from 2007 levels. We selected 2000 as our target year even though we have almost doubled in size as a company over the last eight years, including our acquisitions (we had approximately 24,000 employees in 2000, compared to approximately 47,500 today). We therefore feel that striving for 2000 levels is ambitious. Based on our preliminary calculations, CO2 emissions for 2009 totaled approximately 425 kilotons, which represents a 15% decrease compared to 2008.
 
  •  Total electricity consumption: Our electricity consumption relates to our facilities and our data centers. SAP has around 400 locations in over 50 countries. We seek to follow sustainable design and facility management practices. We strive to achieve high energy and environmental standards for new office buildings. We are also making improvements to existing facilities to reduce our energy and water consumption and our waste. Together with the efforts of our employees, this has resulted in a decrease in electricity consumption of about 7% compared to 2008.
 
  •  Data center energy: We focus on reducing energy consumption in SAP data centers as well as on addressing the impact of SAP software on customers’ IT infrastructures. As we discover ways to make our own data centers more efficient, we can introduce these best practices to our customers to help them lower their own carbon footprint. Our efforts will also drive benchmarks for comparing IT efficiency.
 
  •  Employee turnover: A talented workforce is essential to corporate success, especially in the software industry, where intellectual property is crucial. We recognize that our people and their rich diversity and cultural wealth are our strongest assets. In fact, excellence in human resource management has always been a strategic priority for us. We are committed to attracting and retaining gifted people to foster innovation for the benefit of our customers and society. Turnover rate is the ultimate measure of our ability to retain the best talent.
 
  •  Women in management: Due to the low number of women choosing to study information technology (IT), the entire IT industry struggles to attract a sufficiently large group of women into our talent pipeline. We recognize that we need to make a conscious effort to look for candidates with diverse backgrounds for vacant positions. We track the number of women in management as a critical diversity metric. Currently, that number is not at satisfactory levels. In 2009, we therefore rolled out a program


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  to increase the profile of women working at SAP as well as the advancement of women into leadership positions.
 
  •  Customer satisfaction: One very important indicator of our success is customer satisfaction, which is a leading driver of future revenue and profitability. We monitor customer satisfaction on a quarterly basis. TNS Infratest, an independent agency, conducts a customer survey and reports the results to the Supervisory Board. Results are measured using the TRI*M Index. The TRI*M Index scale ranges from -66 to +134, with +134 being the best measure. In 2009, our overall customer satisfaction scores decreased slightly, after having improved for four consecutive years. In some regions, negative perceptions resulted from a change in our software support model. As a reaction to this, we have seen declining customer loyalty to SAP, particularly in Europe. As a consequence, we are engaging with user groups to articulate and measure the added value of the new support model. The second half of 2009 showed a stabilizing trend in customer satisfaction and loyalty.
 
In addition to the key indicators presented in the table above we measure the following key performance indicators:
 
  •  Employee satisfaction: While the turnover rate is the ultimate measure of our ability to retain the best talent, employee commitment and employee satisfaction are important indicators of our ability to train and retain the best workforce.
 
  •  Business Health Culture Index: SAP’s health management service has developed a holistic and comprehensive program to meet the needs of our employees. Our extensive employee health program is focused on the needs of employees with sedentary, highly demanding intellectual jobs. The Business Health Culture Index measures the stress/satisfaction balance of employees, indicating organizational health and readiness to meet strategic objectives.
 
  •  Social investment: Our Clear Purpose engagement program coordinates our contributions in the areas of education; good governance and transparency; bridging the digital divide, and environmental stewardship. Our target for social investment is about 1% of our profit before tax and is comprised of corporate giving, technology donations, and SAP-sponsored volunteering. By applying our collective expertise and resources, our corporate social responsibility initiatives directly and indirectly impact many global and local programs.
 
  •  Renewable energy consumed: SAP is using more and more electricity from renewable sources. We purchase some of this green electricity from local utility companies and produce some using solar panels on SAP facilities.
 
Mission and Strategy
 
Market
 
The market for business software is a global growth market. Factors such as constantly developing corporate-governance law and reporting regulations, increasingly globalized business and trade, the drive for sustainability, and the pressure of competition compel businesses to continuously adapt in a changing environment. They must not only bring innovative and competitive products to market, they must also continuously optimize their own structures, streamline processes, and extend customer and partner networks. Without leading-edge IT solutions, these are impossible challenges for companies — whether in the advanced economies or in developing countries and emerging economies.
 
Trends and Orientation
 
Companies face increasing complexity of entrepreneurial activities and need to rethink how they conduct business in today’s global, fast-paced, and volatile environment. To stay competitive and minimize risk,


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business leaders and their employees need to understand and successfully manage an ever-changing web of global markets, products, regulations, and partners. At the same time, openness and transparency have become business imperatives. Today’s customer marketplace and society are demanding transparency from companies.
 
The best businesses have a comprehensive view of what is happening within their environment and share key information with an extended business network of partners, suppliers, and customers. Now, more than ever, companies need clarity to refocus business strategies and streamline execution. In addition, they need transparency to demonstrate accountability and to protect their reputations.
 
Technology solutions can increase visibility across the organization and throughout the business network to ensure that organizations can close the gap between strategy and execution, linking decision-making systems to integrated, end-to-end processes.
 
Mission
 
Our mission is to help the world run better in order to create enduring prosperity for people everywhere. We help customers around the globe perform at a significantly higher level of effectiveness and efficiency by enabling closed-loop performance optimization to achieve profitable, sustainable growth. To succeed, we strive to build from our established leading position in the business software market and accelerate business and IT innovation for firms and industries. In reaching for this goal, we are also contributing to global economic development on a grand scale.
 
We offer both on-premise and on-demand solutions that help companies of all sizes close the gap between strategy and execution. Our portfolio of software and services can help customers attain the insight, efficiency, and flexibility that enables them to respond to changes in the business environment with more agility and effectiveness and capture the full benefits of business networks.
 
At the heart of our strategy stands accountability to our customers by helping them increase value and lower total cost of ownership. We intend to widen the market we address with additional valuable offerings for our customers including, for example, a growing portfolio of on-demand solutions, and software solutions scaled to the demands of small businesses and midsize companies.
 
Competition
 
In terms of software and software-related service revenue, we are the world market leader in business software applications. We define business application software as comprising enterprise resource planning and related applications. In the midmarket, we are also the worldwide market leader in terms of software and software-related service revenue. In the global market, our chief competitors are Oracle, Microsoft, and IBM. Whereas SAP concentrates on the business software segment, our competitors also address other segments of the IT market, such as database management applications (Oracle, IBM, Microsoft), operating systems (Microsoft, Oracle, IBM), desktop applications (Microsoft), IT services (IBM), and servers (Oracle).
 
Our competitors in the on-demand software segment include, among others, Salesforce.com and NetSuite. Unlike most competitors, SAP can also offer customers flexible models such as hybrids of the on-premise and on-demand models.
 
Our competitors in the business intelligence segment offering solutions that address the needs of business users include among others SAS Institute, Inc., Oracle (through its acquisition of Hyperion in 2007), and IBM (through its acquisition of Cognos in 2007).
 
On a regional level there are additional competitors, especially in the midmarket. These companies are more focused on certain industries and/or company sizes.


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Strategy for Growth
 
Our customer base includes many large global enterprises as well as midsize companies. Such global companies use the SAP portfolio to automate their business transactions, enabling better management and governance. In our traditional core business, we seek to win a greater share of our existing customers’ IT budget. We also aim to win new customers, for instance, companies that have been using competitor or custom software.
 
Our solutions for industries are crucial for the strength of our product portfolio. In 2009, we focused on strategic industries with exceptional growth potential, including, for example, banking, retail, utilities, and the public sector. Additionally, we introduced SAP solutions for sustainability focused on tackling energy consumption, greenhouse gas emissions, product safety, healthcare, and sustainability performance management.
 
Solutions to address the needs of business users remain a central element of our strategy for growth. In 2009, we focused efforts on further integrating products from our acquisition of Business Objects into our solutions portfolio.
 
The SAP Business ByDesign solution is designed to open up a new segment of the global market for us, smaller businesses with between 100 and 500 employees. They have distinctly different software needs: Getting their new IT solution running quickly, at minimum risk and predictable cost, is often more important for these customers than specific functional depth. Many such companies do not believe that their needs can be met by traditional software offerings or by the available on-demand solutions.
 
We intend to combine the following measures to help us realize our full growth potential:
 
  •  Organic growth: Our primary growth strategy is to continue to develop our own product portfolio and our own base of direct customers, focusing on rapid innovation and speed to market.
 
  •  Co-innovation: Collaborating with customers and partners remains one of our core policies. We continue to invest in our partner ecosystem to support the development of solutions built on the SAP NetWeaver technology platform and leverage partner sales forces to address the various market and customer segments.
 
  •  Focused acquisitions: With targeted strategic and “fill-in” acquisitions that add to our broad solution offerings, we gain specific technologies and capabilities to meet the needs of our customers.
 
SOFTWARE AND SERVICE PORTFOLIO
 
Our portfolio of SAP software and services can help customers respond to changes in the business environment with more agility and effect, survive global competition, and grow profitably. The goal at the heart of our portfolio of software and services is therefore the best possible combination of efficiency, insight, and flexibility:
 
  •  Efficiency — Innovative business processes to optimize operations: SAP connects and streamlines processes across our customers’ businesses to drive efficiency and help enable business operations to achieve strategic goals.
 
  •  Insight — Improved decisions for greater success: SAP enables business people to make more insightful and timely strategic decisions based on better information in the context of specific business issues.
 
  •  Flexibility — Strategic and operational agility: With SAP software, customers can more easily pursue new strategies and capture the full benefits of business networks, because business processes are flexible and the platform is extensible.
 


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(FLOW CHART)
 
Software Portfolio
 
SAP Business Suite
 
SAP Business Suite software can help customers execute and optimize their business and IT strategies by providing modular applications that improve their ability to perform their end-to-end business processes within the organization and across the business network. The applications are designed to be extensible so that they work with other SAP and non-SAP software applications. Organizations and departments in all industries can incrementally deploy SAP Business Suite to address specific business challenges in line with their business priorities — without costly upgrades. SAP Business Suite software aims to provide better insight and visibility across organizations, improve operational effectiveness and efficiency, and increase the flexibility to address business change.
 
The SAP Business Suite software includes the following applications:
 
  •  The SAP ERP application is designed to optimize business and IT processes by reducing IT complexity, increasing adaptability, and delivering more IT value at a lower cost than traditional enterprise resource planning solutions. It can support mission-critical, end-to-end business processes for finance, human capital management, asset management, sales, procurement, and other essential corporate functions. SAP ERP can also support industry-specific processes by providing industry-specific business functions that can be activated selectively via the switch framework, keeping the application core stable and helping ensure maximum performance.
 
  •  The SAP Customer Relationship Management (SAP CRM) application provides a comprehensive application to help marketing, sales, and service professionals obtain complete customer intelligence that they can leverage to effectively manage customer relationships and customer-related processes. SAP CRM can enable multichannel customer interactions, including mobile smart phones, the Internet, and social media, and also offers a communications infrastructure that is designed to help

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  connecting with other users anytime, anywhere. SAP offers customer relationship management solutions in both on-premise and on-demand deployment models.
 
  •  The SAP Product Lifecycle Management (SAP PLM) application helps companies manage, track, and control all product-related information over the complete product and asset life cycle as well as throughout the extended supply chain. SAP PLM is designed to facilitate creativity and to free the process of product innovation from organizational constraints.
 
  •  The SAP Supplier Relationship Management (SAP SRM) application provides a procurement application that helps organizations in all industries improve their centralized sourcing and contract management and interact with suppliers through multiple channels. SAP SRM is designed to accelerate and optimize the entire end-to-end procure-to-pay process by supporting integrated processes and by enforcing contract compliance, which can result in realizable savings.
 
  •  The SAP Supply Chain Management (SAP SCM) application helps companies adapt their supply-chain processes to the rapidly changing competitive environment. SAP SCM helps transform traditional supply chains from linear, sequential processes into open, configurable, responsive supply networks in which customer-centric, demand-driven companies can monitor and respond more smartly and quickly to demand and supply dynamics across a globally distributed environment.
 
We first delivered enhancement packages for SAP Business Suite in 2007, providing regular updates for SAP ERP. This delivery model, which we introduced for the entire SAP Business Suite in 2008, is designed to make it simpler and faster for customers running SAP Business Suite applications to adopt new product functions, industry-specific features, and enterprise services. It also shields customers from some of the complexity of multiple upgrades and offers them an opportunity to reduce information technology (IT) costs by consolidating their systems on a single platform and reducing the number of separate software instances that need to be maintained. Our enhancement package model is also designed to give customers planning security.
 
Industry Solutions
 
SAP delivers distinct solution portfolios serving organizations in major industries and sectors. These solution portfolios deliver industry-specific functions along with best practices we have developed with our customers. Our industry solutions are designed to meet the needs of the major industry sectors listed below. The portfolio also includes applications for numerous subsectors and segments of these industries.
 
         
    Process Manufacturing Industries   Service Industries
    • Chemicals• Life sciences• Mill products• Mining• Oil and gasDiscrete Manufacturing Industries• Aerospace and defense• Automotive• Engineering, construction, and operations• High tech• Industrial machinery and components Consumer Industries• Consumer products• Retail• Wholesale distribution   • Media• Professional services• Telecommunications• Transportation and logistics• UtilitiesFinancial Services Industries• Banking• InsurancePublic Service Industries• Defense and security• Healthcare• Higher education and research• Public sector


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Solutions for Small Businesses and Midsize Companies
 
SAP offers a portfolio of solutions designed specifically to meet the needs of small businesses and midsize companies. Like large companies, these firms need to find ways to drive growth and increase profitability, and that begins with having access to the right information at the right time. This is essential for maintaining market competitiveness, building and preserving close relationships with customers and suppliers, and streamlining business processes to reduce bottlenecks and thus improve customer service. Optimizing cash flow is also essential to increase financial strength and the flexibility required to support business operations and growth. Because SAP recognizes that one size does not fit all, we provide a solution portfolio and release strategy to meet the needs of a broad range of small businesses and midsize companies.
 
SAP Business All-in-One
 
SAP Business All-in-One solutions are comprehensive and flexible business management software with built-in support for industry best practices. The solutions best fit the needs of midsize companies with 100 to 2,500 employees that are looking for a comprehensive, integrated industry solution to power their business end to end. In one configurable solution, SAP Business All-in-One helps companies manage everything from financials, human resources, procurement, inventory, manufacturing, logistics, product development, and corporate services, to customer service, sales, and marketing. SAP Business All-in-One solutions are available from a wide network of qualified partners that deliver more than 700 industry-specific solutions in more than 50 countries. SAP aims to provide all the deployment tools and methodologies that partners need to deliver fast, predictable implementation with low risk, low cost, and rapid time to value.
 
SAP Business One
 
The SAP Business One application provides a single, integrated solution for managing the entire business, including support for financials, sales, customer relationships, inventory, and operations. It is designed to fit the needs of small businesses typically with fewer than 100 employees that have outgrown their accounting-only systems and are looking to streamline their business operations with an integrated, on-premise solution. With SAP Business One, small businesses can streamline their end-to-end operations, get instant and complete information, and accelerate profitable growth. With its published software development kit and over 550 industry-specific solutions and functional add-ons, SAP Business One can be tailored and extended to meet specific business processes and changing needs.
 
SAP Business ByDesign
 
SAP Business ByDesign is a single on-demand solution that comprises functions of SAP Business Suite and therefore delivers best practices for financial management, customer relationship management (CRM), human resources (HR), project management, procurement, and supply chain management. It is designed to fit companies with 100 to 500 employees that want the benefits of large-scale and integrated business management applications without a large and complex IT infrastructure. SAP Business ByDesign can unify multiple business operations. It can enable companies to implement preconfigured business processes to solve immediate problems.
 
SAP Business ByDesign is designed to enable customers to improve transparency and improve visibility across the business by unifying business processes. With better visibility, information, and processes, people can make faster, better-informed decisions. In addition, the solution can enable companies to comply with increasing regulatory demands. SAP Business ByDesign is designed to help customers increase employee productivity in all business operations by improving productivity and reducing software-related training needs with a single user interface, personalized business portals for each employee, and built-in help. SAP Business ByDesign provides analytics and dashboards that can facilitate smarter, faster decision-making. Collaboration features can enhance the way employees work together.


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SAP Business ByDesign is designed to help customers realize lower and more predictable IT costs by using an on-demand solution. It is managed, monitored, and maintained by SAP experts in hosted data centers. In addition, SAP Business ByDesign provides built-in service and support that can help to ensure smooth, predictable deployment and operation.
 
Currently, the solution is available in China, France, Germany, India, the United Kingdom, and the United States. We are controlling the ramp-up process, carefully selecting new customers and working in close collaboration with them and with partners, and feeding their experience back into product development.
 
There are further solutions for small businesses and midsize companies in the SAP BusinessObjects portfolio. For more information, see the SAP BusinessObjects Portfolio section.
 
Additional Solutions for Small Businesses and Midsize Companies
 
The SAP BusinessObjects portfolio also includes solutions specially designed for small businesses and midsize companies.
 
  •  SAP BusinessObjects Edge solutions are powerful and versatile business intelligence (BI) and enterprise performance management (EPM) solutions designed for midsize companies that can address several requirements from flexible ad-hoc reporting and analysis to dashboards, data visualization, data integration, and high data quality as well as budgeting, planning and consolidation, and strategy management.
 
  •  Xcelsius is point-and-click data visualization software designed for creating interactive dashboards and visual business models from Excel spreadsheets and corporate data sources to share via Microsoft Office, Adobe PDF, the Internet, and corporate portals — all without any programming. The Xcelsius software comprises two product groupings to meet two distinct needs: visual presentations and dashboarding.
 
  •  Crystal Reports software helps users design interactive reports from any data source and can enable them to answer business questions with fewer reports, and reduced IT costs. Documents created using Crystal Reports can be shared in an on-premise mode or in an on-demand mode.
 
  •  Crystal Reports Server is reporting and dashboard management software that can enable small businesses and midsize companies to securely view, interact with, and share reports and dashboards on the Internet, by e-mail, on corporate portals, and in Microsoft Office applications. It is designed to empower business users to get better insight into their business performance with access to summary dashboards and detailed reports — all in one place.
 
  •  The desktop edition of SAP BusinessObjects Interactive Analysis software is designed to provide ad-hoc query and analysis functions in a self-service environment for data-savvy business professionals. An intuitive interface enables customers to combine many types of data from different sources into interactive documents, and helps them uncover trusted, shareable answers to spontaneous and iterative business questions.
 
  •  The SAP BusinessObjects Access Control application, available in a version for midsize companies, is designed to enable efficient protection of information and prevention of fraud by controlling access and authorizations across the company. The application can help minimize the time and cost of enforcing segregation of duties across applications, and can help prevent improper access to IT systems.
 
  •  The SAP BusinessObjects Global Trade Services application, available in a version for midsize companies, can enable organizations to streamline complex export processes, automate compliance, ensure expedited customs clearance, and gain the visibility needed to optimize trade processes which can lower risk and minimize duties. The application is certified for electronic communication with multiple customs systems around the globe and fully integrates with SAP and non-SAP software.


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SAP BusinessObjects Portfolio
 
The SAP BusinessObjects solutions aim to help business users optimize their business performance by supporting strategic targets of our customers, predictable results, and sound decisions.
 
Business Intelligence Solutions and Information Management Solutions
 
With the SAP BusinessObjects business intelligence (BI) solutions and SAP BusinessObjects information management (IM) solutions, companies can gain an intelligence platform that provides every constituent in a business network with trusted business information, helping them respond faster and make better, timelier decisions. These solutions can enable customers to implement BI and enterprise information management strategies for both SAP and non-SAP software environments, reflecting SAP’s commitment to openness and interoperability in heterogeneous software landscapes.
 
  •  SAP BusinessObjects BI solutions are available in both on-demand and on-premise deployment options. They include a flexible, scalable business intelligence platform with integrated services that are back-end, not user-facing. Examples of integrated platform services include security (who can access the system and what information they can see), load balancing (plug in extra servers, and work is shared across them), and scheduling (refresh reports during the night when system usage is low). The BI solutions also enable users to interact with business information and accurately answer ad hoc questions without advanced knowledge of the underlying data sources and structures. They can help customers access data across all sources and formats and deliver it as useful, consumable information inside and outside the organization. Customers can use these tools to uncover trends and patterns and solve business problems, to anticipate business changes, and to help reach organizational goals. Customers can also use BI solutions to support their forecasting of future business conditions, to track and analyze key business metrics via dashboards, to interact with sophisticated visual representations of information, and to take advantage of user-friendly capabilities that provide self-service access to critical business information. Self-service access enables business users to create reports and perform analyses themselves without depending on their IT support.
 
  •  SAP BusinessObjects IM solutions provide functions for data integration, data quality management, and metadata management — working seamlessly with functions in the SAP NetWeaver technology platform, such as data warehousing, master data management, and information life-cycle management to help build a trustworthy data foundation that offers agile support for business or IT initiatives. The solutions help enable world-class information management in both SAP and non-SAP software environments. Customers can access, profile, integrate, transform, move, or cleanse structured or unstructured data to deliver timely, unified, and high-quality information. With metadata management and text analysis solutions, customers can collect and unify data from disparate sources for end-to-end impact analysis.
 
Enterprise Performance Management Solutions and Governance, Risk, and Compliance Solutions
 
SAP BusinessObjects enterprise performance management (EPM) solutions and governance, risk, and compliance (GRC) solutions enable customers to maximize business profitability, manage risk and compliance, and optimize corporate systems, people, and processes. These solutions are designed to integrate with non-SAP data sources or systems as well as SAP Business Suite applications, SAP BusinessObjects BI solutions, and SAP BusinessObjects IM solutions.
 
  •  SAP BusinessObjects EPM solutions help companies benefit from increased levels of strategic alignment, making performance more predictable and ultimately improve decision-making. SAP BusinessObjects EPM solutions are optimized for both SAP and non-SAP environments, across multiple lines of business including finance, the supply chain and procurement, and they include solutions for strategy management; planning, budgeting and forecasting; financial consolidation; and profitability


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  and cost management. The solutions are integrated with SAP BusinessObjects BI solutions and SAP BusinessObjects GRC solutions to further help companies close the gap between strategy and execution.
 
  •  SAP BusinessObjects GRC solutions enable companies to aggregate and manage the key risks of their business, automate controls across processes, and monitor risks and controls across disparate systems. The solutions can help increase visibility across risk and compliance initiatives, reduce cost, and manage risk across the enterprise. They can also help support sustainability efforts.
 
Additional Solutions for Business Users
 
Business users need direct access to people, processes, and information to support their day-to-day activities. The Duet and Alloy solutions are designed to provide direct access to SAP Business Suite software from the familiar Microsoft Office and IBM Lotus Notes software, respectively. As a result, business users can become more productive, their decision-making can improve, and their compliance with corporate policies can increase.
 
Solutions for Sustainability
 
Our vision for a sustainable enterprise is presented in a sustainability map that catalogs the full landscape of sustainability-related solutions and business processes. It serves as an anchor to our ongoing stakeholder engagement and as a guide to help us prioritize our solution road map.
 
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SAP already has a broad set of sustainability solutions, and we have committed significant resources to ensure increasing breadth and depth of coverage through organic development and partnership.
 
Solutions for Sustainability Performance Management
 
The SAP BusinessObjects Sustainability Performance Management application helps enterprises focus on strategic execution of their sustainability initiatives — balancing social, environmental, and economic


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performance. It provides a comprehensive sustainability reporting process, from reporting framework definition (for instance, in accordance with the Global Reporting Initiative) to data collection workflow and reporting.
 
The application helps reduce the time, cost, and errors associated with disclosure and enables enterprises to focus on identifying inefficiencies and opportunities for improvement. It provides predefined integration with SAP applications such as SAP Environment, Health, and Safety Management and SAP ERP applications, the SAP Carbon Impact on-demand solution, SAP BusinessObjects EPM solutions, and SAP BusinessObjects GRC solutions. It integrates with non-SAP software using Web services and guided data collection functions.
 
SAP BusinessObjects Sustainability Performance Management provides automated, accurate multidimensional reporting and planning for compliance, visibility, and control.
 
Solutions for Energy and Carbon Management
 
SAP Carbon Impact is an on-demand solution to assist enterprises in implementing strategies for reporting and profitably reducing their carbon and environmental footprint. The solution helps companies measure, mitigate, and monetize carbon emissions and other environmental impacts across business operations.
 
The SAP AMI Integration for Utilities software provides support for the processes that utilities need to handle complex billing arising from advanced metering infrastructure (AMI) and smart meters.
 
Customers use SAP Manufacturing Integration and Intelligence (SAP MII) to connect plant operating data held in control systems or data historians to dashboards and other analytical technologies. This allows rapid identification of energy usage, quality results, and other plant trends so companies can take quick action to optimize their operations.
 
Solutions for Environment, Health, and Safety
 
The SAP Environment, Health, and Safety Management (SAP EHS Management) application addresses industry needs for product safety, hazardous substances, and dangerous goods handling of products across a wide range of industries, including chemicals, consumer products and high tech. Companies can also use this software to manage compliance with European law concerning the registration, evaluation, authorization, and restriction of chemicals (REACH), which can help them secure the right to market their products. The SAP Recycling Administration application can help ensure compliance with worldwide recycling legislation for packaging, batteries, and waste electrical and electronic equipment.
 
SAP EHS Management can help companies comply with environmental laws and policies. It supports health and safety, industrial hygiene, and occupational health processes, and can help reduce associated costs, efforts, and risks on plant and corporate levels.
 
Customers are challenged to implement effective sustainability programs, because data must flow across business processes and because progress towards goals must be visible to drive results. SAP solutions for sustainability are already integrated with SAP Business Suite software. SAP BusinessObjects Integration software allows data from SAP applications and SAP BusinessObjects BI solutions to be displayed in interactive analytics and dashboards, so that customers can monitor operations and identify environment, health, and safety risks at their companies. Customers can then take action as needed within SAP applications to address those risks.
 
SAP NetWeaver
 
The SAP NetWeaver technology platform is a reliable, secure, and scalable foundation that can run mission-critical business processes for SAP applications. As the technical foundation for services-oriented architecture (SOA), SAP NetWeaver is designed to deliver a comprehensive set of modular, middleware functions to reduce IT complexity and increase business flexibility across heterogeneous IT landscapes. The platform can provide IT organizations the lowest cost of operation and optimal business availability for SAP


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applications through lifecycle management, identity management, secure communications, and end-to-end business activity monitoring.
 
SAP NetWeaver is designed to provide customers with a flexible way to integrate and extend business processes that run across SAP, SAP-certified partner-built, and custom-built applications by delivering prebuilt integration content, enterprise services, and deployment and model-driven tools. With support for business process management, mission-critical business processes can be monitored for efficiency, integrity, and security. Business users can also use SAP NetWeaver to define business rules to ensure consistent processes across the business network. Advanced user interface technologies, such as Web-based portals, enterprise search, desktop applications, and mobile devices can help improve user experience and efficiency with secure and personalized access to business applications and information.
 
Through integration with the SAP BusinessObjects portfolio, SAP NetWeaver aims to help customers implement an enterprise information management strategy to ensure trusted information. Customers can integrate, cleanse, manage, govern, and archive structured and unstructured data information to meet compliance mandates, promote business insight, and improve decision-making.
 
Options for Purchasing and Deploying Software
 
Recent technological developments and new purchasing models have made it possible for companies to adjust how they consume and deploy software. Recognizing the evolving needs of our customers, SAP delivers multiple options for consuming and deploying enterprise software by taking advantage of these new technologies and models. SAP bases its consumption and deployment options on the following guiding principles:
 
  •  Delivery of modular applications across multiple lines of business
 
  •  Integrated processes and information across solutions — regardless of deployment model
 
  •  Flexible, subscription-based models to enable even cost distribution
 
  •  Focused services for rapid implementations
 
  •  Extend solutions with the global ecosystem to increase value for customers
 
SAP on-demand solutions help customers quickly and easily implement enterprise-wide business solutions, and reduce — or even eliminate — the need for on-site IT resources to manage infrastructure. They can help customers shift to operational expenses, create less volatile cash flows, and gradually scale the use of the solutions to match the needs of the organization. SAP delivers multiple levels of on-demand solutions aimed at empowering our customers to analyze business activities and improve business processes:
 
  •  Enterprise-wide processes for smaller organizations and subsidiaries drive efficient business processes across the entire organization with SAP Business ByDesign
 
  •  Process-based solutions address line-of-business requirements for customer relationship management, sourcing, contract management, and carbon trading. Currently available on-demand solutions include SAP CRM, SAP E-Sourcing, SAP Contract Lifecycle Management, and SAP Carbon Impact
 
  •  Enterprise-level or department-level analysis and reporting with the SAP BusinessObjects BI OnDemand solution. This solution can store, share, browse, search, report, and analyze information at the level specified by the company
 
SAP on-premise solutions aim to provide strategic value to our customers, including end-to-end, industry-specific business processes and business and domain expertise embedded in the applications. However, business trends regarding new usage and pricing models of on-demand software have an impact on the overall system landscape of customers. As a result, we provide many options that aim to help our customers reduce costs and increase agility:
 
  •  Rapidly implementing new innovations using enhancement packages
 
  •  Leveraging virtualization technologies


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  •  Using shared services implementations to realize economies of scale for common functions, such as purchasing
 
  •  Hosting applications through ecosystem partners to reduce IT costs for application maintenance
 
  •  Leveraging SAP Enterprise Support services to identify opportunities for improving efficiency and reducing IT costs
 
Many SAP customers have indicated that they wish to continue to leverage their existing investments in on-premise applications while extending business capabilities in a rapid, cost-effective, and integrated manner using on-demand applications and other SAP capabilities. The ability of SAP solutions to integrate and combine can help customers to leverage the benefits of both on-demand and on-premise applications. With this approach, SAP customers can rely on a single vendor for all lines of business, rather than using multiple vendors with specializations for only a single department. SAP customers can gain the benefit of leveraging on-demand solutions that are complementary to SAP on-premise solutions to avoid additional integration costs and gain faster and more effective deployments of new business solutions. With SAP’s integrated, combined model, companies can continue to ensure process efficiency and business insight across all systems and data privacy and compliance — regardless of deployment model. SAP offers flexible license agreements (FLAs) and global enterprise agreements (GEAs) as long-term engagement models for our customers. An FLA provides flexible access to SAP solutions based on the agreed value of software and defined payments for a contract term. A GEA is a strategic relationship with SAP’s most important customers, in which defined customer goals are met and measured regularly. Both help align execution of customers’ IT to business strategy.
 
The SAP ecosystem also gives companies greater choice and flexibility by providing a combination of resources that help best address unique operational situations. Software, technology, and service partners extend deployment and consumption options for SAP customers by providing offerings that include:
 
  •  Business process outsourcing
 
  •  Applications that provide rapid deployment and accelerated results over virtual platforms
 
  •  A broad set of integrated complementary software applications
 
  •  Services that help customers accelerate commercial impact and deliver better results
 
Finance Plan for SAP Solutions
 
Implementing business software solutions can represent a major investment. With a global partner of ours, Siemens Financial Services GmbH (SFS), we offer SAP Financing, a service that helps companies invest in SAP solutions. SAP Financing is offered to customers in more than 45 countries by SFS and other leading IT financing specialists. Interest in the plan, which is now a firmly established SAP Services offering, is high: It has helped arrange almost 2,000 finance deals since inception. SAP customers from all segments — small businesses, midsize companies, and large enterprises — are benefiting from the attractive financing solutions. The plan offers all of the popular finance models, with their various advantages: They can help conserve liquidity by avoiding initial investment and provide an alternative to credit from the bank. That gives customers more options and potential economic benefits.
 
Services Portfolio
 
The comprehensive SAP Services portfolio is designed to optimize our customers’ success, helping customers to manage their transformation to become more transparent about their business while lowering total cost of ownership. SAP provides a holistic approach with application lifecycle management, incorporating a broad array of methodologies, tools, and certified partner offerings to help our customers gain value from their SAP investment while meeting their business needs. The tight integration between our professional


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services and our support services aims to offer customers benefits at every level and in every stage of their solution life cycle. Customers’ feedback directly influences our product development.
 
The SAP Services portfolio includes consulting, education, custom development, support services, and managed services. The offerings are categorized into professional services and software-related services. Our professional services are provided by SAP Consulting and SAP Education. Software-related services are support services provided by SAP’s support units (SAP Active Global Support, SAP BusinessObjects Customer Assurance, and SME Service and Support) and custom development provided by the SAP Custom Development organization.
 
SAP Services has a local presence in more than 50 countries and runs more than 70 training centers, seven global support centers, and nine custom development centers in Europe, Asia, and the Americas. With around 19,000 SAP services professionals around the world, customers’ needs can be met around the clock to support SAP-centric solutions.
 
Software-Related Services
 
SAP Custom Development
 
The SAP Custom Development organization develops individualized, customer-specific solutions and business functions on the SAP platform covering the life cycle of services to develop and support custom solutions at every stage.
 
Support Services
 
To support customers’ increasingly complex solution landscapes and their respective needs, SAP offers several support packages.
 
SAP’s support units offer a range of services to support our customers before, during, and after implementation of our software solutions. We provide around-the-clock technical support in every region. The organizations also offer proactive, preventive support services to protect and enhance our customers’ investments in SAP technology and applications.
 
SAP Enterprise Support services are our comprehensive, proactive support and maintenance offering, providing our customers with an application life-cycle management approach that can help them manage increased IT complexity and integrate solutions across their IT ecosystems. Our main support product, SAP Enterprise Support, aims to ensure that our customers’ businesses can manage continuous and accelerated innovation with controllable impact on business operations. SAP Enterprise Support services provide an overall blueprint to help customers optimize the operation of their entire landscape. Mission-critical support provides continuous quality checks that analyze technical risks. We implement continuous improvement activities, maintain custom code, access the mission control center, and generate service-level agreements for corrective action. We aim to deliver the quality management methodology, processes, and tools needed to perform advanced testing and implement solutions deployment, operations, and continuous improvement initiatives using the SAP Solution Manager application management solution for all customers and partners.
 
SAP Standard Support delivers support services to enable continuous and effective IT operations. This level of support provides our customers with the services and tools to minimize the cost and risk associated with keeping IT systems up and running. SAP Standard Support ensures that customers’ SAP solutions run efficiently, and that they enable the technical execution of their business objectives by delivering improvements, quality management, knowledge transfer, and problem resolution.
 
The SAP MaxAttention support option expands SAP Enterprise Support, covering all stages of an SAP solution’s life cycle in a tailored format for customers — from planning and implementation to operations and optimization — with a full range of services that help organizations safeguard complex solutions, plan for new releases and upgrades, and implement continuous improvement practices for productive solution operations.


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SAP MaxAttention is designed to provide customers our highest level of customer support built on a dedicated engagement model with a technical support advisor and service-level agreements, supported by long-term commitments delivered by the SAP Active Global Support organization.
 
SAP Safeguarding services help our customers mitigate the technical risks of an implementation, integration, migration, or upgrade project. They smooth the go-live process and help customers prepare for live use of the software. An on-site technical quality manager helps ensure that customers receive the support they need, that knowledge transfer takes place, and that our customers improve the performance, data consistency, and availability of their IT solution from SAP.
 
Professional Services
 
SAP Consulting
 
SAP Consulting offers planning, implementation, and optimization services for business solutions, and is designed to help customers gain the greatest value from their new or existing SAP software investments. The SAP Services portfolio includes business transformation services, such as Executive Advisory Services and Business Process and Platform Services, that support organizations in responding to business challenges in a rapidly changing business environment. Executive Advisory Services are business transformation services aimed to guide executives toward better insights by bridging IT and business processes. Business Process and Platform Services can help customers streamline their operations while taking advantage of SAP software to automate business processes on a business process platform. We advise and support customers on designing business processes and IT infrastructure and help customers with project management and solution implementation and integration. We also help customers optimize solutions and IT landscapes accommodating challenges from mergers and acquisitions or divestiture of business units.
 
SAP can also assist customers in minimizing the environmental impact of their data centers, supporting a “Green IT” approach. SAP can assist customers with professional services to minimize the number of servers through landscape consolidation and through work with technology partners to provide the most energy-efficient infrastructure, using virtualization and other techniques.
 
SAP Education
 
The offerings of SAP Education assist SAP customers and partners with knowledge transfer, maximizing the value they can create with their SAP solutions. SAP Education offerings include training needs analysis, certification assessments, learning software, and tools. We provide a consistent curriculum for learners around the world and deliver these offerings through a number of delivery models, including online e-learning, virtual live classroom, learning on demand, and classroom training. Every year, hundreds of thousands of individuals are trained by SAP Education, making it one of the largest IT training organizations in the world.
 
Other Services
 
Chief among the other services in the portfolio are SAP Managed Services offerings. The SAP Managed Services organization provides application management services and hosting services, running and managing SAP solutions on behalf of customers.
 
Partner Ecosystem
 
When customers choose SAP software, they also gain access to the SAP ecosystem, one of the leading business networks in the software industry. Its members are a host of software partners, system integrators and resellers, technology partners, developers, industry specialists and SAP software users.


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To provide customers access to a rich set of complementary hardware, software, and service solutions, SAP focuses on global and local partnership opportunities for numerous business areas and customer needs. Our rich partner community includes software and hardware partners and providers of outsourcing, content, hosting, education, and support services. Among them are well-known vendors, such as Adobe, Cisco, EMC, HP, IBM, Intel, Microsoft, Novell, and Research In Motion, as well as thousands of smaller companies.
 
  •  The SAP NetWeaver technology platform enables our partners to develop products and services that fit into our customers’ IT environments. At the same time, it is intended to help us increase revenue from the many vendors that license our technology platform. The SAP NetWeaver community continues to gain momentum, with independent software vendors (ISVs) currently developing more than 1,700 applications based on SAP NetWeaver.
 
  •  In April 2009, SAP announced the opening of SAP Co-Innovation Lab in Bangalore, complementing our global network of co-innovation labs. SAP Co-Innovation Lab offers an environment in which ISVs, system integrators, and technology partners can work with us and with customers on new technologies.
 
  •  In 2009, SAP continued to develop the breadth of offerings available on SAP EcoHub, an online solution marketplace enabling SAP customers to discover, evaluate and buy solutions from SAP partners to complement their existing IT landscapes from SAP. SAP EcoHub brings together the full scope of the SAP ecosystem by linking community content to information about offerings from SAP partners that are designed and selected to address specific business challenges SAP customers face. The additions to SAP EcoHub in 2009 included packaged offerings of software and services in specific regions, the addition of services partners and the delivery of SAP’s sustainability road map and associated products.
 
Communities of Innovation
 
To encourage continuous co-innovation, collaboration, and ongoing improvement in a wide range of products, services, and business processes, we foster various communities of innovation — interactive networks of developers, customers, and partners that come together to collaborate on a variety of topics. These are some of the major communities in SAP Community Network:
 
  •  The SAP Developer Network (SDN) community offers nearly 2 million members in more than 200 countries the chance to trade experience and insights, pursue business opportunities, and learn from each other. It is the biggest innovation community associated with SAP. SDN includes discussion forums, blogs, wikis, software and tool downloads, and e-learning. A wealth of technical assets attracts more than half a million visitors to SDN every month.
 
  •  The Business Process Expert community is a business process community with more than 600,000 members covering 18 industries and a wide variety of horizontal subjects. Collaboration in the community, the sharing of best practices, and advanced training offerings are among the catalysts that can generate process innovation. Community members, including, for example, specialists on diverse industries, business and application consultants, CIOs, and business process experts, find ample opportunities to exchange ideas in moderated forums, wikis, and expert blogs.
 
  •  The Industry Value Network program provides a collaborative environment for ISVs, system integrators, and technology vendors to work together with SAP and our customers in various industries. There are now 16 different Industry Value Network groups. The work they do is designed to help companies develop solutions using enterprise services.
 
  •  The Enterprise Services Community program provides a forum in which customers, partners, and employees of SAP form collaborative groups focused on defining requirements for business process platforms and specifications for enterprise services. The community currently has over 340 members working more than 130 definition groups. So successful is this collaborative approach that the majority


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  of the enterprise services included in the third enhancement package for SAP ERP software sprang from requests by customers and partners working together in the community.
 
  •  Following the acquisition of Business Objects, SAP added the SAP BusinessObjects community to SAP Community Network. This community, with more than 295,000 members provides an environment for SAP BusinessObjects users and developers to share best practices and pursue innovation opportunities on SAP BusinessObjects offerings.
 
  •  In February 2009, SAP Community Network opened the SAP University Alliances community. With more than 85,000 members, this community focuses on bringing real-life SAP knowledge and skills into university classrooms. This is part of SAP’s corporate citizenship commitment to the education and mentoring of university students and graduates who are the business experts and IT leaders of the future.
 
  •  SAP Community Network launched a community job board in 2009, providing SAP developers and customers the ability to more easily network and identify job opportunities that take advantage of the rich SAP skill base in the SAP communities.
 
  •  In October 2009, SAP announced a partnership with leading social networking site LinkedIn. This partnership builds on the efforts to better highlight SAP product skills in the global marketplace by allowing SAP Community Network members to position their community involvement and overall SAP product knowledge on LinkedIn profiles.
 
Independent market intelligence firms including Forrester, Gartner, and International Data Corporation (IDC) also report on our community strategy, mentioning the strategic edge and business advantages gained from SAP’s customer-centric network. In 2009, the communities from SAP were recognized by independent research organizations Altimeter Group and SiteIQ as leading the industry on criteria including overall engagement, quality of information and ease of use.
 
Sharing Knowledge Among Users
 
To share knowledge and influence SAP development efforts, our customers have established user groups in regions around the world. The two largest are the Americas’ SAP Users’ Group (ASUG), with more than 75,000 members, and the German-Speaking SAP User Group (DSAG), which has around 30,000 members in German-speaking countries. In 2007, SAP initiated a program that encouraged all of these groups to share their expertise and recommended practices with the wider user-group community. It kindled some valuable discussion, which, in the end, is good for all SAP stakeholders. An umbrella organization, SAP User Group Executive Network (SUGEN), embraces 12 national SAP user groups with the shared aim of defining priorities and agreeing plans of action to bring greater focus to the dialog between SAP and its user groups on the global plane.
 
Development Partnerships
 
In 2009, we continued to forge partnerships and shared projects that we believe will help shape our future, securing and enhancing global relationships. We now have 21 global services partners, more than 1,200 service partners worldwide, and 34 global technology partners, and the SAP solution extension offerings continue to grow. These are some examples:
 
  •  Continuing to identify opportunities to work with partners and bringing additional value to customers, SAP and Atos Origin, a global services partner, extended their partnership to focus on reducing customer risk and streamlining upgrading and go-live processes, for customers in key European countries including France, Germany, the Netherlands, Spain, and the United Kingdom.
 
  •  As adoption of SAP BusinessObjects solutions continued to grow among SAP’s installed base, we secured additional partnerships in an effort to complement the product offering. SAP signed a global


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  sales agreement with APOS Systems. The agreement focuses on offering customers APOS’ extensions to SAP BusinessObjects XI solutions to enhance management, monitoring, and control of their deployments of this software.
 
  •  As part of our release of SAP Business Suite 7 software, we secured certified system integrator partnerships with Atos Origin, Cap Gemini, IBM, and Wipro to drive adoption of SAP Business Suite and deliver certified consultants to the marketplace in 2009.
 
  •  To offer customers accelerated, unified access to detailed enterprise data for better business visibility, SAP and Teradata Corporation, the world’s largest company for data warehousing and enterprise analytics, agreed to provide the SAP NetWeaver Business Warehouse component on the Teradata database. With this agreement, customers using both SAP and Teradata products can benefit from an integrated end-to-end offering including data warehouse infrastructure and management as well as business intelligence tools.
 
  •  In support of SAP Enterprise Support services, SAP partners focused on certification and adoption of the Run SAP methodology. During the year, partners including IBM Global Business Services and EDS announced their certification in Run SAP methodology.
 
  •  SAP and IBM delivered Alloy, co-innovation software featuring SAP Business Suite and IBM Lotus Notes, to the marketplace. Alloy presents information and data from SAP software processes in the context of the desktop familiar to Lotus Notes users.
 
  •  As part of our global mobility product strategy, SAP entered into partnerships focused on enabling customers to bring the SAP Business Suite to mobile devices. We started a co-innovation offering with Sybase, focused on enabling mobile users to access SAP solutions for increased productivity and efficiency. In addition, we started a development project with the software manufacturer Syclo to deliver mobile asset and service management solutions to customers.
 
  •  The SAP ecosystem was a core component of the launch of the SAP BusinessObjects Explorer software in May. The company secured partners as contributors to the technology offering including Intel and Adobe. Partners that focused on providing hardware components to complement the software included Dell, Fujitsu, IBM, and HP.
 
  •  The IT consulting and outsourcing company Cognizant became a global services partner of SAP in May. This marked the evolution of a successful relationship between SAP and Cognizant. In SAP Co-Innovation Lab and the Cognizant Touchstone Center in Bangalore, we aim to develop and deliver value-added solutions across a variety of industries to provide our joint customers enhanced flexibility, agility, and efficiencies in their enterprise applications.
 
  •  We continued to add to our list of SAP solution extensions. Focused on identifying qualified products that easily integrate into existing SAP landscapes and meet criteria for global customer demand, we secured new offerings from partners to add to our price list. New solution extensions in 2009 include SAP Enterprise Inventory Optimization application by SmartOps, SAP Data Maintenance application for ERP by Vistex, and SAP Extended Enterprise Content Management application by Open Text.
 
  •  We continued to develop our partnership with Novell, focusing on GRC solutions. In October the companies announced their intention to deliver integrated GRC solutions through product integration and planning and a collaborative go-to-market strategy. The combination of SAP BusinessObjects GRC solutions and Novell’s security and identity products will bridge the gap between business process and IT security and controls.
 
  •  In April, our virtualization community shifted its focus to solutions addressing Green IT. Partners, customers, and manufacturers including AMD, Cisco, Citrix, EMC, HP, Intel, Network Appliance, Novell, Red Hat, Sun, and VMware agreed to work with SAP to directly identify and develop solutions that enable technology to assist companies in running their IT operations more efficiently.


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  •  We broadened our relationship with Intel to optimize the operation of SAP Business One applications with the Intel Xeon Processor. This step in the relationship was designed to enable small businesses to achieve faster time to value for their IT investments, therefore saving costs. This combination offering was made available as industry-specific bundles delivered through original equipment manufacturers.
 
  •  Continuing to work with partners to better enable customers in the midmarket, we announced a collaborative fast-start program together with HP. This effort provides customers the SAP Business All-in-One solution on HP hardware.
 
  •  In November 2009, several regional announcements were made affecting SAP’s global ecosystem. In Canada, SAP announced three new members of the SAP Extended Business program certified to deliver SAP Business All-in-One solutions to midsize Canadian firms. In China, new offerings were announced for that country’s ecosystem, including content relevant for the Chinese market published via new online discussion areas, forums, wikis, and blogs for its SAP Community Network China. Meanwhile, in India, news of developments at the recently opened SAP Co-Innovation Lab in Bangalore included mention of three new solutions now available to the wider markets based on the joint development efforts of SAP and its partners at the lab.
 
RESEARCH AND DEVELOPMENT
 
In order to capitalize on the power of diversity, SAP distributes the development of its software solutions across locations in strategic markets worldwide. In addition, together with leading universities, partners, and customers, we cultivate new IT trends and technologies on a global scale.
 
Worldwide Distribution of Development
 
SAP employs 14,813 people in software development centers in 11 countries. The largest of these SAP Labs is in Walldorf, Germany, followed by Bangalore, India and Palo Alto, California in the United States. With the integration of SAP BusinessObjects development centers, SAP now has three new development centers in Vancouver, Canada, Dublin, Ireland, and Paris, France.
 
Thinking globally and acting locally, the network of SAP Labs benefits from highly qualified employees with different cultural backgrounds. With their diverse expertise, these employees use our resources in an intelligent and efficient way, aiming to generate a significant and lasting competitive advantage for SAP.
 
We devised the structure of the SAP Labs network to accelerate product innovation and raise productivity. Due to the network’s flexibility, we can quickly react to new customer and market requirements. Furthermore, the global arrangement of our development organization enables us to develop products and services in collaboration with leading customers and partners worldwide.


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In 2009, SAP invested €1.6 billion (2008: €1.6 billion) in research and development for business software solutions.
 
(PERFORMANCE GRAPH)
 
(PERFORMANCE GRAPH)
 
SAP Research
 
SAP Research, our global research organization, identifies and shapes emerging IT trends and generates breakthrough technologies through applied research. Its findings significantly contribute to our product portfolio and help us to maintain our technological edge. Each SAP Research center is collocated with either a partner university or an SAP development center, creating a solid foundation for collaborative research.


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The Global Research Network
 
SAP Research explores opportunities that have not yet been developed into products. A structured approach to research and trend management ensures that we generate the utmost value out of creativity to make innovation happen. The group plays a leading role in multiple research projects, collaborating with scientists and researchers throughout its co-innovation network, as well as with customers and partners. In addition, SAP Research constantly works on the transfer of customer-driven research results to improve our existing portfolio.
 
Prospective SAP solutions are turned into tangible experiences in “living labs.” The Future Public Security Center in Darmstadt, Germany, for example, demonstrates technological research results in real-world settings in the area of public safety. Users are introduced to new technologies at an early stage and play an active part in the research process. This research approach is also based on close collaboration with customers and partners.
 
Next Big Things
 
Through its exploration of various business areas and based on the findings of its research projects, SAP Research is able to identify potential “next big things” — maximum impact, next-generation technologies and applications. The following examples highlight some of these topics:
 
  •  Cloud computing is the generic umbrella term for flexible, IT-related services, such as storage, computing power, software development environments, and applications, combined with service delivery through the Internet to consumers and businesses. Clouds provide major opportunities for new business models by restructuring the value chains in the IT industry. In addition, cloud computing dramatically changes the dynamics for new service offerings since it considerably lowers the entry barriers for newcomers by shifting from huge initial capital investments to pay-what-you-use business models. The infrastructure demands of the visions for the “Internet of Services” and the “Internet of Things” can be met most economically by the cloud computing model. It is especially small, innovative companies that will use cloud computing as a scalable service.
 
  •  The Internet of Things fuses the digital world and the physical world by bringing together different concepts and technical components. Everyday objects and machines, even houses and industrial buildings, have sensors and can “communicate” with each other via the Internet. One practical dimension, introduced at SAP TechEd 2009 in Vienna, is the topic of product counterfeiting security or global brand protection service. Product counterfeiting, smuggling, and other illegal trading practices are evolving as fast as emerging trends and technologies worldwide and are increasingly finding their way into various business sectors such as the pharmaceutical industry and aircraft and automobile spare-parts manufacturing. In a joint venture called Original1 with partners Nokia and Giesecke & Devrient, we are developing the possibility for brand owners to use a service protecting their original products along the whole supply chain. Experts predict that the Internet of Things will lead to tremendous efficiency gains in many industries, such as manufacturing and energy supply. Applications, services, middleware components, networks, and endpoints will be structurally connected in entirely new ways. This will make new models possible for business processes, collaboration, miniaturization of devices, and in the area of mobile communications.
 
  •  Thanks to the Internet of Services, the ability to create a Web-based service industry is becoming a reality. In the future, people should be able to do more than buy books, book flights, or plan trips on the Internet. They should also be able to make appointments with their child’s pediatrician, coordinate exports to foreign countries, and provide consulting advice for businesses. In this type of virtual world, software and service providers, brokers, and users can collaborate using a service delivery platform to build flexible and dynamically-integrated applications. The platform supports the whole life cycle of a service offering from its creation and introduction to redesign with incorporated user feedback. SAP


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  Research is looking to further explore services that can be managed using IT and, when combined, lend themselves into value-added services.
 
  •  A further research focus area is the development of technologies for emerging economies. The overall aim is to engage in research activities that investigate the unique requirements of emerging economies in order to make a direct impact on their social and economic development. The research agenda includes innovative business solutions for very small businesses, thus giving preference to the identification and inception of new technologies. Such initiatives contribute to job creation (social impact) and poverty alleviation (economic impact).
 
New Research Group
 
In July 2009, SAP Research established a new research group in Bangalore, the main campus of SAP Labs India. With its stellar development over the years, an ever-growing number of world-leading enterprises, and a long tradition of academic excellence, India offers a wealth of opportunities for innovation and is one of SAP’s key markets.
 
The researchers in Bangalore are focusing mostly on topics in the areas of decision support systems for text understanding, service infrastructures, and Web information quality.
 
Global Business Incubator
 
We started the Global Business Incubator in 2008 as the successor to SAP Inspire. This program, based in Palo Alto, California, in the United States, and Walldorf, Germany, focuses on creating innovative new businesses for SAP. The Global Business Incubator group accelerates the identification and commercialization of new business opportunities adjacent to SAP’s core business. By bringing together teams of internal and external entrepreneurs and using a milestone-gated funding process, the group “incubates” new businesses inside the company from idea to commercialization. The Global Business Incubator has been starting new initiatives since 2008 at the pace of roughly one per quarter.
 
Investments in Innovative Companies
 
SAP’s investment in other companies adds to the process of innovation by acting as a window on external innovation. Founded in 1996, SAP Ventures is the corporate venture capital arm of SAP, and invests in companies that develop promising technologies and applications.
 
SAP Ventures can make investment decisions that do not necessarily reflect our current business strategy and is therefore able to invest in entirely new fields that offer the prospect of high growth and profitability. The idea behind SAP Ventures is to bring substantial benefit to its portfolio companies by facilitating interaction between innovative young companies and the SAP ecosystem and to aid SAP in identifying disruptive trends, new market opportunities, and potential acquisition candidates, partners and suppliers.
 
SAP Ventures invests globally and has portfolio companies in Europe, India, and the United States. In 2009, SAP Ventures focused on digital media and online marketing and channeled investment in aspiring enterprises such as Tremor Media and Return Path. The SAP Ventures portfolio includes startups like Alfresco, Connectiva, Greenplum, iYogi, JasperSoft, LinkedIn, Loglogic, Newgen, Qumu, Right Hemisphere, and Vendavo.
 
The SAP NetWeaver Fund program, capitalized with US$125 million, aims to invest in companies to fuel innovation and growth within the SAP ecosystem and in technologies based on the SAP NetWeaver technology platform. Since the inception of the SAP NetWeaver Fund in 2006, SAP has made investments in several companies resulting in significant product development and co-innovation that has delivered value to our customers. The SAP NetWeaver Fund portfolio includes companies such as Nakisa, a leader in the visual workforce management market, and Innocentive, a provider of open innovation solutions for the enterprise.


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Committing Resources to Research and Development
 
We must continuously improve our portfolio of products if we wish to maintain and build on our current leading position as a vendor of business software. In 2009, our research and development (R&D) expense decreased slightly by 2% to €1,591 million (2008: €1,627 million), but we spent 14.9% of total revenue on R&D in 2009 (2008: 14.1%). The increase in the R&D quotient in spite of the cost-saving measures implemented in 2009 reflects our engagement in development. The R&D quotient was influenced by an 8% decrease in revenue and by a 5% reduction in the number of R&D employees. However, the personnel expense for the R&D employees was negatively impacted in 2009 by an increase in variable pay due to overachievement of Company goals.
 
R&D expenditures include expense for externally procured development services, in addition to HR costs. The importance of R&D was also reflected in the breakdown of employee profiles. At the end of 2009, our total full-time equivalent (FTE) count in development work was 14,813 (2008: 15,547). R&D employees account for 31% (prior year: 30%) of all SAP employees worldwide.
 
Development News and New Offerings
 
In 2009, we extended our solution portfolio focusing primarily on increasing integration between product lines to help our customers close the gap between strategy and execution. Working with our customers and partners, we created new capabilities in all core areas of our solutions portfolio: enterprise applications and industry solutions in SAP Business Suite, solutions for small businesses and midsize companies, solutions addressing the needs of business users, and the SAP NetWeaver technology platform. We also expanded our service offerings.
 
Expanded Offerings for Enterprise Applications and Industry Solutions
 
SAP Business Suite applications and all SAP industry solutions were improved to adapt to the accelerating rate of change of the market and customer expectations:
 
  •  SAP ERP: In May 2009, we delivered the fourth enhancement package for the SAP ERP application. Functional improvements provide stronger support for parallel accounting and reporting, treasury and risk management, and electronic payments. Human capital management capabilities were improved to support recruiting, learning, and performance management processes. Search, reporting, and self-service capabilities improved usability for casual and business users. Enhancement packages continue to enable our customers to add functions to their SAP applications without upgrades, reducing the total cost of managing or extending the capabilities of their enterprise processes.
 
  •  SAP Customer Relationship Management (SAP CRM): The new version of the SAP CRM application, SAP CRM 7.0, delivered in May 2009, is continuing to gain momentum with our customers, and is experiencing strong adoption by our customers’ users. SAP CRM is characterized by ease of use and adaptability to meet rapidly changing market conditions, combined with the power of integrated end-to-end sales, marketing, and service business processes (such as the new loyalty management capabilities), and we are becoming the solution of choice for SAP customers. We are continuing to grow thought leadership through several exciting innovations such as the mobility partnership with Sybase, social CRM, and communications-enabled business processes to help our customers stay current and ahead of their competition.
 
  •  SAP Supplier Relationship Management (SAP SRM): In February 2009, we announced the general availability of the latest version of the SAP SRM application, SAP SRM 7.0, as part of SAP Business Suite software. SAP SRM now extends compliance capabilities with enhancements to centralized sourcing and contract management, services procurement, catalog management, supplier enablement, usability, and accessibility to information. Furthermore, SAP supports SRM customers in complying with regulatory and internal guidelines. SAP SRM also helps fully deliver on the important procurement


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  processes for our customers. We also plan to release new versions of the SAP E-Sourcing and SAP Contract Lifecycle Management on-demand solutions in 2010. These new versions are designed to improve the amount of negotiated savings, optimize cost visibility, increase sustainable savings, and provide more advanced on-demand support.
 
  •  SAP Supply Chain Management (SAP SCM): In May 2009, a new version of SAP SCM became generally available with capabilities that leverage point-of-sales data to improve planning accuracy and visibility, provide new forecasting methods, and enable attribute- or characteristics-based planning. The supply network collaboration capabilities were enhanced to improve coordination and collaboration with contract manufacturers. We introduced major enhancements to warehouse and transportation management, such as graphical warehouse layout modeling, improved visualization, tighter integration of export controls, and increased utilization, through enhanced integrated processes. We expanded the radio-frequency identification (RFID) and auto-ID solution footprint of SAP SCM with support for serialization technology and the EPCIS standard, a global communications standard by EPCglobal that improves transparency in the tracking of goods.
 
  •  SAP Product Lifecycle Management (SAP PLM): With its fourth enhancement package generally available in May 2009, SAP PLM introduced a new user interface with simplified access to information within the context of specific roles to improve productivity, reduce training, eliminate manual activities, and make decisions more rapidly. This intuitive new user interface delivers information from units across an organization to establish a product-centric view. Direct collaboration capabilities within SAP PLM enable intercompany design networks with a sophisticated authorization concept. The result is a better and faster collaboration, which can improve the quality of product development resulting in fewer change cycles. Integrated product labeling helps companies to reduce the risk of product recalls caused by improper labeling and helps them save time by automating the various steps in the product-labeling process.
 
New Developments for Small Businesses and Midsize Companies
 
We delivered innovative developments for our many customers in the small and midsize enterprise (SME) segment in 2009:
 
  •  SAP Business ByDesign: In July 2009, we delivered feature pack 2.0 for the SAP Business ByDesign solution. This new version, available in six key markets under controlled release, significantly expands functionality and provides more value to customers by offering business support for 35 end-to-end process scenarios. Through integration with software from the SAP BusinessObjects portfolio, including Crystal Reports software and dashboards from Xcelsius software, executives of midsize companies can benefit from increased transparency into their business operation and can utilize comprehensive analytics to make decisions that can improve their business performance. This latest feature pack also integrates customer relationship management, order-to-cash with automated billing, project profitability and resource management, time and expense reimbursement, procure-to-pay, and service and repair. Finally, companies can collaborate more effectively internally, as well as with customers, suppliers, and partners through new groupware integration with Microsoft Office. For example, groupware integration with desktop tools such as Microsoft Office enables users to synchronize tasks, appointments, and e-mail and, for instance, export standard letters and listings to work on them in Microsoft Office applications. This helps companies work more effectively — internally and with their customers, vendors, and other business partners.
 
  •  SAP Business All-in-One: In 2009, we continued to enhance the SAP Business All-in-One solution to include integrated preconfigured SAP BusinessObjects solutions — in addition to the comprehensive, preconfigured best practices delivered for SAP CRM and SAP ERP applications in 2008. These solutions provide customers with instant access to trusted and timely data at the core of their business operations. Additionally, we continued investing in the SAP Business All-in-One fast-start program by


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  extending the solution configurator to configure CRM functions online. Partners participating in the SAP Business All-in-One fast-start program can now deploy the solution configurator on their Web sites and feature their unique offerings to prospects. Several of our partners already have it live on their sites. Finally, we delivered the SAP BusinessObjects Data Integrator software for data migration to SAP Business All-in-One. It helps reduce project risks and speed the implementation of SAP Business All-in-One solutions.
 
  •  SAP Business One: In 2009, we released enhancements to the 2007 version of the SAP Business One application that offer a bundle of legal enhancements, streamlined business processes, improved usability, built-in local best practices, and integration with Web-based CRM and e-commerce.
 
  •  SAP BusinessObjects Edge solutions: In April 2009, we launched new solutions, including SAP BusinessObjects Edge BI, our comprehensive business intelligence software for small businesses and midsize companies. Now, as part of SAP BusinessObjects Edge, BI midmarket companies can use SAP BusinessObjects Explorer software that helps business users quickly and easily explore information from diverse sources and instantly answer business questions. We also delivered the SAP BusinessObjects Edge Strategy Management application, which helps small businesses and midsize companies improve their performance and align execution with strategy by connecting goals, initiatives and metrics. We also delivered the SAP BusinessObjects Edge Planning and Consolidation application, which helps these organizations create, execute, and monitor budgets that are aligned to financial plans and resources.
 
Expanded SAP BusinessObjects Portfolio
 
In 2009, we extended our portfolio of solutions to meet the needs of business users with new enhancements to the SAP BusinessObjects solutions and new versions of Duet and Alloy.
 
  •  SAP-BusinessObjects business intelligence (BI) solutions: In 2009, we delivered SAP BusinessObjects Explorer software. SAP BusinessObjects Explorer software, accelerated version for SAP NetWeaver Business Warehouse (SAP NetWeaver BW), combines intuitive information search and exploration functions with the high performance and scalability of SAP NetWeaver BW Accelerator, so it can empower the organization and put BI within the reach of more business users in a company. With immediate insights into vast amounts of data, users can improve their ability to make sound, timely decisions.
 
  •  The accelerated version of SAP BusinessObjects Explorer software delivers powerful functions, including:
 
  •  Search across data fields and metadata: Users simply enter a few keywords to instantly find the most relevant information from across all data sources. They need no previous knowledge about what data exists or where to find it.
 
  •  Intuitive exploration of data and charts: The software complements results with contextually relevant details. The experience is comparable to Internet-style search and browsing an online store. Users do not need data models or data knowledge.
 
  •  Automated relevancy and chart generation: SAP BusinessObjects Explorer presents the most relevant search results first and automatically generates the chart that best represents the information.
 
  •  High performance and scalability: The combined software and hardware solution delivers the high performance and scalability that users need for immediate response and answers when they browse very large data sets.
 
  •  SAP BusinessObjects information management (IM) solutions: In June 2009, we delivered enhancements to SAP BusinessObjects Data Federator and SAP BusinessObjects Data Services software. These


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  solutions support both SAP and non-SAP software environments. They offer greater support for SAP customers by integrating with SAP NetWeaver BW. In addition, there is deeper integration between SAP BusinessObjects Data Services and the SAP NetWeaver Master Data Management component (SAP NetWeaver MDM) for improved data cleansing. We also delivered application-specific versions of SAP BusinessObjects Data Quality Management software to help customers solve data quality problems with SAP, Informatica, and Siebel applications. With the new version of SAP BusinessObjects Metadata Management software, customers can consolidate metadata to gain visibility into SAP NetWeaver BW objects. They can thus obtain information on data lineage and usage and conduct change impact analyses.
 
  •  SAP BusinessObjects governance, risk, and compliance (GRC) solutions: We delivered a new version of the SAP BusinessObjects Global Trade Services application that continued the evolution of this product and focused on managing supply chain risk and compliance across all of an organization’s trade processes. Execution of our road map continued with new versions of the SAP BusinessObjects Process Control and SAP BusinessObjects Risk Management applications, built on the SAP NetWeaver technology platform. The process control application offers customers a comprehensive concept with which to realize automated control mechanisms that help them ensure compliance with numerous legal and regulatory requirements. The latest release of the risk management application enables companies to automatically monitor and proactively identify enterprise risks. The combination of these two solutions enables customers to take a risk-based approach to controls. These were our first applications to deliver embedded SAP BusinessObjects BI capabilities through integration with Crystal Reports and Xcelsius software — notably as part of our updating of SAP BusinessObjects Access Control. The first version of the SAP BusinessObjects Sustainability Performance Management application helps organizations define and communicate their sustainability objectives, appropriately manage risks, and report on sustainability performance. It does so by providing a reporting and management framework that enables organizations to focus on driving sustainability performance rather than data collection and report compilation.
 
  •  SAP BusinessObjects enterprise performance management (EPM) solutions: The release of SAP BusinessObjects EPM 7.5 delivered the second phase of our five-year road map and included new versions of the SAP BusinessObjects Planning and Consolidation application on both the SAP NetWeaver and Microsoft platforms to help customers streamline their planning, budgeting, and forecasting processes. A new version of the SAP BusinessObjects Strategy Management application was released with new visualization and reporting capabilities enabled by SAP BusinessObjects BI solutions. We enhanced the SAP BusinessObjects Financial Consolidation application with new accounting compliance features and rich integration with SAP ERP and SAP NetWeaver BW to further help companies meet demands for a faster, more accurate financial close process. We also released a new version of the SAP BusinessObjects Profitability and Cost Management application, which helps customers gain more insight into cost drivers and their effect on profitability. A second version of the SAP BusinessObjects Spend Performance Management application was released to help customers identify cost-saving opportunities and identify risk in the supply chain. In February 2009, we delivered the new SAP BusinessObjects XBRL Publishing solution by UBmatrix, designed to help customers meet new regulatory requirements for the electronic communication of financial and business data. Also in February, we launched the SAP BusinessObjects Supply Chain Performance Management application, which continues to extend our performance management vision beyond finance. It helps companies measurably improve supply chain effectiveness, create responsive supply chain networks, and deliver improved cost control.
 
In addition to updates for SAP BusinessObjects solutions, we delivered the first version of Alloy software, a joint development with IBM, in March 2009. In October 2009, we delivered a new version of Duet software.


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Enhancements to SAP NetWeaver
 
Enhancements made to the SAP NetWeaver technology platform in 2009 focus on helping our customers run business applications efficiently, accelerate the design and integration of applications to enhance business processes, manage and access relevant data across the entire enterprise, and simplify the way users access applications and information.
 
  •  SAP NetWeaver Composition Environment: In May 2009, we released the first enhancement package for the SAP NetWeaver Composition Environment offering, which provides a lean, integrated, standards-based development, modeling, and runtime environment. Software developers and technical consultants can use the enhanced composite designer and composite life-cycle management capabilities to improve productivity. As part of this enhancement package, we also delivered the SAP NetWeaver Business Process Management component and the SAP NetWeaver Business Rules Management component — the next generation of tools for increasing process flexibility with new business process management and business rules management capabilities. Business process experts can use these tools to generate a consistent view of core and composite processes for both business and IT.
 
  •  SAP NetWeaver Process Integration (SAP NetWeaver PI): With the release of the first enhancement package for SAP NetWeaver Process Integration in May 2009, our customers can now take advantage of Enterprise Services Repository enhancements to improve SOA design governance. SAP NetWeaver PI also supports higher data volumes and centralized administration capabilities.
 
  •  SAP NetWeaver Information Lifecycle Management: SAP has delivered a three-pronged approach to information life-cycle management that meets the complex information management needs of today’s organizations: data archiving, which focuses on keeping the growth of data volume in check; retention management, which deals with the life cycle of data from the time it is created until it is destroyed; and a retention warehouse, which addresses the decommissioning of legacy applications and systems.
 
  •  SAP NetWeaver Identity Management: In 2009, we released a new version of SAP NetWeaver Identity Management. Key enhancements in this release include integration with SAP BusinessObjects Access Control for compliant user provisioning, standards-based integration (Service Provisioning Markup Language) with SAP Business Suite (employee scenarios) to enable business-driven identity management, identity services to enable access to identity management functions from external applications and SOA environments, and greater integration with the SAP NetWeaver infrastructure including Web Dynpro-based Web user interfaces for more consistent look-and-feel and easier management.
 
New Developments for Services
 
With expertise in a wide range of industries, the SAP Services organization continues to develop and deliver services to align IT and business strategies. These services enable customers to realize maximum benefits from IT investments more quickly, free up IT budget, and respond rapidly to market changes. From planning and implementation to running applications, SAP Services offerings support organizations along the entire application life cycle. Customers can leverage IT landscapes more effectively to optimize processes and drive innovation.
 
Additional service developments focus on giving customers an accurate view of where maximum value can be achieved, while consistently keeping business costs at a minimum. Leveraging best practices, tools, methodologies and repeatable, quick time to value, metric-driven offerings are key to our strategy. By doing this, SAP Services can deliver customer services that scale faster — significantly reducing implementation cost and ensuring customer satisfaction.


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  •  In April 2009, SAP and SAP User Group Executive Network (SUGEN) announced the rollout of the SUGEN SAP Enterprise Support program using key performance indicators (KPIs) to define and measure how SAP customers derive value from SAP Enterprise Support.
 
  •  In December 2009, SAP announced that the KPIs achieved under the program showed clear value to participating SAP customers.
 
  •  In January 2010, SAP announced a tiered support model for customers worldwide. This support offering includes SAP Enterprise Support services and the SAP Standard Support option, and will enable all customers to choose the option that best meets their requirements.
 
ACQUISITIONS
 
In 2009, we reinforced our strategy of organic growth complemented by share or asset acquisitions aimed at enriching our product portfolio in terms of both technology and functions. We made the following acquisitions in 2009:
 
  •  In May, we acquired the assets of Sky Data Systems Inc., a U.S. company. Sky Data Systems specializes in mobile CRM solutions.
 
  •  In June, we acquired Clear Standards Inc., a U.S. company. Clear Standards provides enterprise carbon management solutions and helps organizations measure and control greenhouse gas emissions and other environmental impacts across internal operations. The software also supports sustainability reporting. Our objective in extending our product portfolio in the field of sustainability is to help our customers meet the carbon management requirements in this time of increasingly stringent government regulations and public expectations of better transparency.
 
  •  In June, we also acquired Highdeal S.A., a French company. Highdeal delivers sophisticated pricing, charging and rating solutions designed to support communication service providers. SAP has integrated the Highdeal solutions in a business process platform that provides customers with a comprehensive real-time transaction management system.
 
  •  In September, we acquired a majority of the shares of SAF AG, a Swiss public company. SAF develops ordering and forecasting software for the retail, logistics, and industrial sectors. The company employs an innovative conceptual demand chain management approach that allows the process chain to be controlled and optimized by its central driving force — the customers’ buying behavior. SAP offered SAF shareholders an amount of €11.50 per share, which represents a 9.5% premium according to the XETRA closing price of €10.50 for the SAF share on July 17, 2009, and a 33.9% premium to the volume-weighted average price of the SAF shares in XETRA trading on the Frankfurt Stock Exchange over the three months prior to the offer date. As of September 24, 2009, the aggregate number of SAF shares attributable to SAP amounted to 3,914,041 SAF shares in total; corresponding to approximately 70.67% of the share capital and the voting rights of SAF AG. As of March 10, 2010 the amount of share capital and the voting rights of SAF AG attributable to SAP had not changed significantly.
 
  •  In December we acquired the assets of SOALogix, Inc., a U.S. company. SOALogix specializes in packaged software to map information flows between employees, processes, and applications. Its product portfolio includes solutions for integrating industry-specific project management software with SAP applications for portfolio and project management.
 
SEASONALITY
 
Our business has historically experienced the highest revenue in the fourth quarter of each year, due primarily to year-end capital purchases by customers. Such factors have resulted in 2009, 2008, and 2007 first quarter revenue being lower than revenue in the prior year’s fourth quarter. We believe that this trend will


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continue in the future and that our revenue will continue to peak in the fourth quarter of each year and decline from that level in the first quarter of the following year.
 
SALES, MARKETING AND DISTRIBUTION
 
SAP primarily uses its worldwide network of subsidiaries to market and distribute SAP’s products and services locally. Those subsidiaries have entered into license agreements with SAP AG pursuant to which the subsidiary acquires the right to sublicense SAP AG’s products to customers within a specific territory. Under these agreements, the subsidiaries retain a certain percentage of the revenue generated by the sublicensing activity. We began operating in the United States in 1988 through SAP America, Inc., a wholly owned subsidiary of SAP AG. Since then, the United States has become one of our most important markets.
 
In addition to our subsidiaries’ sales forces, we have developed an independent sales and support force through value-added resellers unrelated to SAP who assume responsibility for the licensing, implementation and some initial level of support of SAP solutions, particularly with regard to the SAP Business One application and qualified SAP Business All-in-One partner solutions. We have also entered into partnerships with major system integration firms, telecommunication firms and computer hardware providers to offer certain SAP Business Suite applications.
 
We establish partnerships with hardware and software suppliers, systems integrators and third-party consultants with the goal of providing customers with a wide selection of third-party competencies. The role of the partner ranges from pre-sales consulting for business solutions to the implementation of our software products to project management and end-user training for customers and, in the case of certain hardware and software suppliers, to technology support. Beyond these partnerships, a significant amount of consulting and training regarding SAP products is handled by third-party organizations that have no formal relationship or partnership with SAP.
 
Traditionally, our sales model has been to charge a one-time, up front license fee for a perpetual license to our software (without any rights to future products) which is typically installed at the customer site. We now offer our solutions in a variety of ways which include on-demand, hosted solutions, and subscription-based models. Although revenues from these new types of models currently are not material, we expect these revenues to increase in the future.
 
Our marketing efforts cover large, multinational groups of companies as well as small and midsize enterprises. We believe our broad portfolio of solutions and services enables us to meet the needs of customers of all sizes and across industries.
 
Capitalizing on the possibilities of the Internet, we actively make use of online marketing. Some of our solutions can be tested online via the Internet demonstration and evaluation system, which also offers special services to introduce customers and prospects to new solutions and services.
 
INTELLECTUAL PROPERTY, PROPRIETARY RIGHTS AND LICENSES
 
We rely on a combination of the protections provided by applicable statutory and common law rights, including trade secret, copyright, patent, and trademark laws, license and non-disclosure agreements, and technical measures to establish and protect our proprietary rights in our products. For further details on risks related to SAP’s intellectual property rights, see “Item 3 Key Information — Risk Factors — Other Operational Risks.”
 
We may be dependent in the aggregate on technology that we license from third parties that is embedded into our products or that we resell to our customers. We have licensed and will continue to license numerous third-party software products that we incorporate into and/or distribute with our existing products. We endeavor to protect ourselves in the respective agreements by obtaining certain rights in case such agreements are terminated.


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We are a party to certain patent cross-license agreements with certain third parties.
 
We are named as a defendant in various legal proceedings for alleged intellectual property infringements. See Note 24 to our Consolidated Financial Statements for a more detailed discussion of these legal proceedings.
 
ORGANIZATIONAL STRUCTURE
 
As of December 31, 2009, SAP AG was the parent of 163 subsidiaries. Our subsidiaries perform various tasks such as the distribution of SAP’s products and providing SAP services on a local basis, research and development, customer support, marketing, and administration. Our primary research and development facilities, the overall group strategy and the corporate administration functions are concentrated at our headquarters in Walldorf, Germany.
 
The following table illustrates our most significant subsidiaries based on revenues as of December 31, 2009:
 
             
    Ownership
  Country of
   
Name of Subsidiary
  %  
Incorporation
 
Function
 
Germany
           
SAP Deutschland AG & Co. KG, Walldorf
  100   Germany   Sales, consulting and training
Rest of EMEA
           
SAP (UK) Limited, Feltham
  100   Great Britain   Sales, consulting and training
SAP (Schweiz) AG, Biel
  100   Switzerland   Sales, consulting and training
SAP France S.A., Paris
  100   France   Sales, consulting and training
United States
           
SAP America, Inc., Newtown Square
  100   USA   Sales, consulting and training
Rest of Americas
           
SAP Canada Inc., Toronto
  100   Canada   Sales, consulting, training,
and research and development
Japan
           
            Sales, consulting, training,
SAP JAPAN Co., Ltd., Tokyo
  100   Japan   and research and development
Rest of APJ
           
SAP Australia Pty Limited, Sydney
  100   Australia   Sales, consulting and training
 
DESCRIPTION OF PROPERTY
 
Our principal office is located in Walldorf, Germany, where we own and occupy approximately 395,000 square meters of office space including our facilities in neighboring St. Leon-Rot. We also own and lease office space in various other locations in Germany, totaling approximately 130,000 square meters. In approximately 70 countries worldwide, we occupy roughly 1,300,000 square meters. The space in most locations other than our principal office in Germany is leased. We also own certain real properties in Newtown Square and Palo Alto, United States; Bangalore; and a few other locations in and outside of Germany.
 
The office space we occupy includes approximately 295,000 square meters in the EMEA region, excluding Germany, approximately 295,000 square meters in the region North and Latin America, and approximately 185,000 square meters in the APJ Region.
 
The space is being utilized for various corporate functions including research and development, customer support, sales and marketing, consulting, training, and administration. For a discussion on our property, plant, and equipment by geographic region see Note 29 to our Consolidated Financial Statements. Also see, “Item 6. Directors, Senior Management and Employees,” which discusses the numbers of our employees by business area and by geographic region, which may be used to approximate the productive capacity of our workspace in each region.


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We believe that our facilities are in good operating condition and adequate for our present usage. We do not have any significant encumbrances on our properties. We are currently undertaking construction activities in various locations to increase our capacity for future expansion of our business. Some of our significant construction activities are described below, under the heading “Capital Expenditures.”
 
Capital Expenditures
 
Principal Capital Expenditures and Divestitures Currently in Progress
 
In the US, we finalized the construction for the expansion of the U.S. Headquarters campus in Newtown Square, Pennsylvania where we had invested around € 100 million. The building has been occupied since the second quarter of 2009.
 
In 2008 we began construction of a guesthouse in our Walldorf, Germany location to save future travel costs for visiting SAP employees. We estimated the total cost of the construction to be approximately €17 million, of which we had paid approximately €14 million as of December 31, 2009. We funded the construction with internally generated cash flows. The construction was completed at the end of February 2010. Occupancy started in the middle of March 2010.
 
The construction of a new office building in St. Ingbert, Germany was also started in 2008. The building has been occupied since the middle of March 2010. The total investment was approximately €14 million.
 
In Brazil, we commenced construction for the expansion of the São Leopoldo office in the fourth quarter of 2007, which added 400 workspaces. Total costs were about €14 million. The building has been occupied since the second quarter of 2009.
 
In Singapore, we will commence a project in the second half of 2010 to consolidate three of our current offices into one new building. The project will involve moving approximately 830 employees to the new location. We estimate the total cost of this project to be approximately €11 million. We are funding this project with internally generated cash flows. We estimate that the consolidation of these offices will take place by the end of 2010.
 
We believe that our facilities are in good operating condition and adequate for our present usage. We do not have any significant encumbrances on our properties. We are currently undertaking construction activities in various locations to increase our capacity for future expansion of our business. Some of our significant construction activities are described below, under the heading “Capital Expenditures.”
 
Principal Capital Expenditures and Divestitures for the Last Three Years
 
Our capital expenditures for property, plant, and equipment amounted to €207 million for 2009 (2008: €344 million; 2007: €342 million). Capital expenditures in 2009 for property, plant, and equipment decreased compared to 2008 and 2007. This decrease was mainly due to a decrease in spending on real estate and buildings. For a related discussion on our property, plant, and equipment see Note 17 to our Consolidated Financial Statements in “Item 18. Financial Statements.”
 
Our capital expenditures for intangible assets such as software licenses, acquired technologies and customer contracts decreased significantly to €51 million in 2009 from €1,043 million in 2008 (2007: €238 million). Our investments allocated to goodwill also decreased significantly to €41 million in 2009 from €3,511 million in 2008 (2007: €520 million). The significant decrease from 2008 to 2009 as well as the increase in Goodwill and intangible assets from 2007 to 2008 was primarily attributable to the acquisition of Business Objects in 2008. For further details on acquisitions and related capital expenditures, see Note 4 and Note 16 to our Consolidated Financial Statements.


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The significant decreases in our capital expenditures in 2009 when comparing our investments in 2008 and 2007, aside from the acquisition of Business Objects in 2008, was primarily the result of the tightening of our budgets in response to the economic crisis.
 
For further details regarding capital expenditures by geographic region, see Note 29 to our Consolidated Financial Statements. For further information regarding the principal markets in which SAP competes, including a breakdown of total revenues by category of activity and geographic market for each of the last three years, see “Item 5 Operating and Financial Review and Prospects — Operating Results” of this Annual Report on Form 20-F.
 
ITEM 4A. UNRESOLVED STAFF COMMENTS
 
Not applicable.
 
ITEM 5.  OPERATING AND FINANCIAL REVIEW AND PROSPECTS
 
OVERVIEW
 
Our principal sources of revenue are sales of software products and related services. Software revenue is primarily derived from software license fees that customers pay to use SAP products. We derive support revenue from offering support services which provide the customer with unspecified upgrades, updates and enhancements and software support. Our professional service revenue consists of consulting, training and other service revenue; consulting revenue is primarily derived from the services rendered with respect to implementation of our software products and training revenue from rendering training for customer project teams and end-users, as well as training third-party consultants with respect to SAP software products. See “Item 4. Information about SAP — The Software and Service Portfolio” for a more detailed description of the products and services we offer.
 
Subscription revenues flow from contracts that have both a software element and a support element. Subscription contracts typically give our customers the use of current software and the right to unspecified future products. We typically charge a fixed monthly or quarterly fee for a definite term up to five years. Software rental revenue flows from software rental contracts, which include software and support service elements. Such contracts provide the customer with current software products and support but do not provide the right to receive unspecified future software products. Customers pay a periodic fee over the rental term and we recognize fees from software rental contracts ratably over the term of the arrangement. Our revenue from other software-related services includes revenue from our on-demand offerings, for example the SAP CRM on-demand solution, any future on-demand revenue from our new midmarket product SAP Business ByDesign, revenue from hosting contracts that do not entitle the customer to readily exit the arrangement, and revenue from software-related revenue-sharing arrangements, for example our share of revenue from collaboratively developed products.
 
We also report revenue from other services within professional services and other service revenue. This item includes revenue from non-mandatory hosting services, application management services (AMS), and sales commission received from third-parties. Non-mandatory hosting services revenue consists of revenue from hosting contracts from which the customer can readily exit if it wishes to run the software on its own systems.
 
The following discussion is provided to enable a better understanding of our operating results for the periods covered, including:
 
  •  the economic conditions that we believe impacted our performance in 2009;
 
  •  our outlook for 2009 compared to our actual performance (non-GAAP);
 
  •  a discussion of our operating results for 2009 compared to 2008 and for 2008 compared to 2007;


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  •  the economic conditions we believe will impact our performance in 2010; and
 
  •  our operational targets for 2010 (non-IFRS).
 
The preceding overview should be read in connection with the more detailed discussion and analysis of our financial condition and results of operations in this Item 5, “Item 3. Key Information — Risk Factors” and “Item 18. Financial Statements.”
 
ECONOMIC CONDITIONS
 
Global Economic Trends
 
For the global economy, 2009 was a year of crisis: The International Monetary Fund (IMF) calls it the deepest worldwide recession in recent history, while Credit Suisse, a major Swiss bank, refers to it as the new Great Depression. The United Nations also reports that the downturn was steep and simultaneous throughout the world.
 
Beginning in late 2008, many governments introduced stimulus measures of unprecedented dimensions, which helped to bring some respite in 2009 — from mid-year in the emerging economies, and during the final quarter in the advanced economies. Since then, international trade and global industrial output have begun to recuperate.
 
While recovery began earlier than originally expected, global economic output still declined in 2009, although only by a small single-digit percentage. There was considerable variation among the regions.
 
Within the Europe, Middle East, and Africa (EMEA) region, the upturn toward the end of 2009 was uneven. The European Central Bank (ECB) reported that while there was only slight improvement in the economies of Central and Eastern Europe, exports from the euro area started to pick up after mid-year — especially from Germany. At the beginning of 2009, its exports were still in decline. Government stimulus packages and the growth of trade were among the factors that encouraged economic recovery in the euro area.
 
An upturn also started in the Americas region in the second half of the year. The major impetus in the United States was governmental support for the economy, which prompted unexpectedly high levels of consumer spending. Above all, the government measures stimulated the markets for automobiles and homes. The third quarter saw a return to economic growth, and exports grew in response to increased demand from the emerging economies. Nonetheless, Credit Suisse calculates that at the end of 2009, overall economic activity in the United States was still well below the levels achieved in the years before the crisis. The ECB notes that rapidly rising imports and decreasing investment in commercial property weighed down the U.S. economy.
 
The overall economy of Latin America contracted in 2009 by a percentage in the lower single digits. However, the ECB believes there is sufficient evidence to support the view that most countries were in recovery by the end of the year. In November, Brazil even posted moderate single-digit growth in industrial production as compared with 2008.
 
The gap between emerging and advanced economies was especially wide in the Asia-Pacific region in 2009. The emerging economies implemented massive stimulus packages, which brought them continued growth through the year, albeit at a reduced pace. This was the first sign of an upturn that was to spread across the world. The Organisation for Economic Co-operation and Development (OECD) notes that in the emerging Asian economies there was already discussion by late 2009 about how and when government stimulus measures should be wound down.
 
On the other hand, Credit Suisse reports that the Japanese economy fared worse in 2009 than had initially been expected. Finding themselves in intense international competition to reduce costs, companies were reluctant to invest while they still had unutilized capacity. But the ECB believes that in recent months the mood has improved even in Japan, and that the economy has started to recover.


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The IT Market
 
The IT market was impacted by the global economic crisis in 2009. IT spending declined noticeably, as, wherever they could, businesses and retail customers postponed purchases and selected less expensive products or configurations. U.S. IT market analyst International Data Corporation (IDC) reports that the market reached bottom in the third quarter of 2009.
 
The hardware sector was affected more seriously than the software business. In the IT services segment, the effect was first felt a few months later, and recovery also occurred later than in the hardware and software sectors. According to IDC, sales in the software market grew only very little in 2009. They were flat in IT services, and declined sharply in the hardware segment. UBS, a major Swiss bank, reports that sales to consumers held up better than sales to companies.
 
However, analysts say the final quarter of 2009 marked the beginning of the economic recovery. For instance, investment bank Goldman Sachs reports that IT spending grew more quickly than expected. It believes the economic year was reverting to the normal cycle, in which companies spend what is left of their budget at the end of the year. In 2009, that was a relatively large amount because of cost-saving efforts in the first nine months.
 
In the EMEA region, the crisis affected the European countries most seriously. Until the third quarter, the IT sector in Europe contracted continuously as the hostile economic climate discouraged capital spending by companies. IDC reports that in Western Europe the market for software expanded only minimally over the full year, while the IT services market contracted a little. At the same time, spending on hardware decreased in the range of double-digit percentage points. Germany was particularly affected: Although in 2008 market analysts had still been predicting double-digit percentage growth there in 2009, actual growth was in the lower single digits from the beginning of the year. The downward trend continued, and from the third quarter it especially affected the IT services segment.
 
IDC reports that the contraction was dramatic in Central and Eastern Europe. There, the software and IT services segments suffered declines well into double-digit percentages, and the hardware market was the most seriously affected. By contrast, its analysts described the Middle East and Africa as oases of stability early in 2009. However, when oil prices decreased and international investors withdrew their funds in the second quarter, the crisis came to these regions as well. It was relatively harmless, though: Software spending declined slightly, services budgets grew slightly, and there was only a single-digit percentage decrease in hardware sales.
 
The IT market in the Americas region was also uneven in 2009. While the numbers from North America were comparable with those from other advanced economies, in Latin America there was double-digit percentage growth in the software segment, substantial growth in the services market, and only a little lost ground in the hardware sector. This was because while many companies planned fewer new IT projects, they did protect their established IT budgets. IDC reported signs that the market in the Americas region was stabilizing from the third quarter. In UBS’s analysis, low prices and government economic stimulus packages led to greater demand for software than had been expected. The impact of the recession on hardware and services spending was more sustained.
 
In the United States, the government’s wide-ranging measures to support the economy began to take effect from the third quarter, forestalling further contraction in the IT sector, according to IDC. Its market analysts report modest single-digit percentage growth in the software and services segments over the full year. Only the results from the hardware sector drove the IT market into negative territory, IDC reasons. Goldman Sachs presents a different analysis: It believes the software market suffered a double-digit percentage contraction at the bottom of the crisis in the second and third quarters. Goldman Sachs concludes that full-year spending on software declined more steeply in the United States than in the world as a whole, although sales in the fourth quarter were better than it had expected.
 
Nor did the APJ region escape the economic crisis in 2009. IDC says the difference there between advanced and emerging economies was very marked. In the emerging economies, IT budget growth merely slowed in response to the global economic downturn — and government economic stimulus packages were already


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bearing fruit as early as the third quarter. This was most noticeable in China, where low prices and government stimulation soon restored demand, according to UBS. The advanced economies that rely more on exports, notably Japan, recorded substantial decline. They also had the longest to wait for the upturn. IDC believes full-year sales decreased in every segment of the IT sector.
 
OUTLOOK FOR 2009
 
Performance Against Outlook for 2009 (Non-GAAP)
 
We expressed our 2009 operating income-related internal management goals and published outlook in non-GAAP terms. For this reason, in the following section we discuss performance against our outlook exclusively and expressly in terms of non-GAAP numbers derived from U.S. GAAP measures. All subsequent discussions in the Operating Results section are in terms of IFRS measures. As a result, the numbers in that section are not explicitly identified as IFRS measures.
 
Outlook for 2009 (Non-GAAP)
 
At the beginning of 2009, we projected that our 2009 non-GAAP operating margin, which excluded a nonrecurring deferred support revenue write-down from the acquisition of an acquired entity and acquisition-related charges, to be in the range of 24.5% to 25.5% at constant currencies. That included nonrecurring restructuring costs of between €200 million and €300 million, which we expected to incur as we reduced our workforce and which we expected would negatively impact our non-GAAP operating margin by approximately two to three percentage points.
 
Due to our results for the first half of 2009, we updated our outlook in July 2009 by increasing our expected non-GAAP operating margin to a range of 25.5% to 27.0% at constant currencies. Our July 2009 outlook included nonrecurring restructuring costs of €200 million, which we expected to incur as we reduced our workforce and which we expected would negatively impact our non-GAAP operating margin by approximately two percentage points. At the beginning of 2009, our non-GAAP operating margin outlook was based on the assumption that our 2009 non-GAAP software and software-related service revenue, which excludes a nonrecurring deferred support revenue write-down from an acquisition, would decline not more than 1% at constant currencies (2008: €8,623 million). In July 2009, we updated our assumption to the effect that our 2009 non-GAAP software and software-related service revenue would decline in a range of 4% to 6% at constant currencies.
 
In October 2009, we confirmed our outlook regarding the 2009 non-GAAP operating margin but decreased the underlying revenue assumption. We continued to expect our full-year 2009 non-GAAP operating margin to be in the range of 25.5% to 27.0% at constant currencies. The 2009 non-GAAP operating margin outlook was now based on the assumption that our 2009 non-GAAP software and software-related service revenue would decline in a range of 6% to 8% at constant currencies.
 
We announced in January 2009 and confirmed in April, July, and October, that in order to enable our Company to adapt its size to today’s market conditions and the broader impact of the global recession, we were implementing a global reduction of our workforce to 48,500 by year-end 2009, taking full advantage of attrition as a factor in reaching this goal. In January 2009, we also announced that we expected the reduction of our workforce to trigger one-time restructuring expenses of between €200 million and €300 million for 2009. In July, we clarified this one-time restructuring expense expectation by announcing total restructuring expenses for 2009 to be approximately €200 million.
 
At the beginning of 2009, we projected an effective tax rate of between 29.5% and 30.5% (based on U.S. GAAP income from continuing operations) for 2009 (2008: 30.0%). In October 2009, we updated our outlook for the 2009 effective tax rate to between 27.0% and 28.0%.


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To assist in understanding our 2009 performance as compared to our 2009 outlook a reconciliation from our non-GAAP financial measures to our U.S. GAAP financial measures is provided below. These non-GAAP measures reconcile to the nearest U.S. GAAP equivalents as follows:
 
                                                 
          Support
                Currency
    Non-GAAP
 
          Revenue Not
                Effect on the
    Fiancial
 
    U.S. GAAP
    Recorded
    Acquisition-
    Non-GAAP
    Non-GAAP
    Measure at
 
    Financial
    Under U.S.
    Related
    Financial
    Financial
    Constant
 
    Measure     GAAP     Charges     Measure     Measure     Currency  
    € millions, except operating margin  
 
Software and software-related service revenue
    8,198       11       n/a       8,209       −8       8,201  
Total revenue(1)
    10,672       11       n/a       10,683       −19       10,664  
Operating income(1)
    2,639       11       264       2,915       18       2,933  
Operating margin in %
    24.7       0.1       2.5       27.3       0.2       27.5  
 
 
(1) These financial measures are the numerator or the denominator in the calculation of our non-GAAP operating margin and the comparable U.S. GAAP operating margin, and are included in this table for the convenience of the reader.
 
2009 Actual Performance Compared to Outlook (Non-GAAP)
 
Our 2009 non-GAAP operating margin on a constant currency basis was 27.5%, surpassing the outlook we provided at the beginning of 2009 (24.5% to 25.5%), updated in July (25.5% to 27.0%), and confirmed in October 2009. It was 0.7 percentage points narrower than the previous year’s non-GAAP operating margin of 28.2%. This contraction was due primarily to the slowdown in revenue brought about by the global financial crisis. In addition, restructuring expenses of €196 million resulting from the workforce reduction announced in early 2009 negatively impacted our non-GAAP operating margin by 1.8 percentage points. This operating margin result exceeded the outlook we confirmed in October 2009 for non-GAAP operating margin at constant currency, due to the fact that we surpassed our assumption for non-GAAP software and software-related service revenue on a constant currency basis with a 5% year-over-year decline. In addition, we realized this margin by continuing our comprehensive cost savings implemented in late 2008, which included a significant reduction of spending on external service providers, business travel, and other variable costs.
 
On a constant currency basis over the full year, our non-GAAP software and software-related service revenue declined 5% to €8,201 million (2008: €8,623 million), missing the assumptions provided in January (decline of 1%), meeting the updated assumption provided in July (decline in a range of 4% to 6%) and surpassing the assumption provided in October 2009 (decline in a range of 6% to 8%). This result was achieved due to a better-than-expected result in software revenue in the fourth quarter of 2009.
 
We achieved an effective tax rate of 28.1% (based on U.S. GAAP income from continuing operations), which was lower than the effective tax rate projected in January of 2009 (29.5% to 30.5%) and slightly higher than our updated projection of October 2009 (27.0% to 28.0%).
 
OPERATING RESULTS (IFRS)
 
The following Operating Results section discusses, our results only in terms of IFRS measures. As a result, the numbers are not explicitly identified as IFRS measures. In addition, the 2008 and 2007 figures are different than the figures disclosed in our 2008 Annual Report on Form 20-F since our figures are now based on IFRS instead of U.S. GAAP.


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Our 2009 Results Compared to our 2008 Results (IFRS)
 
Revenue (IFRS)
 
                         
                Change
 
    2009     2008     2009 vs 2008  
    € millions        
 
Software revenue
    2,607       3,606       −28 %
Support revenue
    5,285       4,602       15 %
Subscription and other software-related service revenue
    306       258       19 %
Software and software-related service revenue
    8,198       8,466       −3 %
Consulting revenue
    2,074       2,498       −17 %
Training revenue
    273       434       −37 %
Other service revenue
    85       107       −21 %
Professional services and other service revenue
    2,432       3,039       −20 %
Other revenue
    42       70       −40 %
Total Revenue
    10,672       11,575       −8 %
 
Total Revenue
 
Total revenue decreased from €11,575 million in 2008 to €10,672 million in 2009, representing a decrease of €903 million or 8%. This entire decrease was caused by changes in volumes and prices. The decline mainly relates to a decrease in software revenue of €999 million or 28% as compared to 2008. This decrease was offset in part by increased support and subscription revenue, which resulted in software and software-related service revenue of €8,198 million in 2009. Software and software-related service revenue represented 77% of our total revenue in 2009 compared to 73% in 2008. Professional services and other service revenue contributed €2,432 million to our total revenue in 2009. This represents a decrease of 20% compared to 2008. Professional services and other service revenue accounted for 23% of our total revenue in 2009 compared to 26% in 2008. The other revenue component of total revenue was immaterial for both 2008 and 2009.
 
For an analysis of our total revenue by region and industry, see the Revenue by Region and Revenue by Industry sections.
 
Software and Software-Related Service Revenue
 
Software revenue represents fees earned from the sale or license of software to customers. Support revenue represents fees earned from providing customers with technical support services and unspecified software upgrades, updates, and enhancements. Subscription and other software-related service revenue represents fees earned from subscriptions, software rentals, and other types of software-related service contracts.
 
In 2009, software and software-related service revenue decreased from €8,466 million in 2008 to €8,198 million, representing a decrease of €268 million or 3%. This entire decrease was caused by changes in volumes and prices.
 
Software revenue decreased from €3,606 million in 2008 to €2,607 million in 2009, representing a decrease of €999 million or 28%. The software revenue decline consists of a 27% decrease from changes in volumes and prices and a 1% decrease from currency effects.
 
In 2009, we continued to focus on our established product portfolio: SAP Business Suite, our platform-related products based on SAP NetWeaver, and the solutions aimed at business users primarily available in the SAP Business Objects portfolio. We continued to integrate our SAP BusinessObjects solutions with products from SAP Business Suite and SAP NetWeaver to provide added value to our customers.


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SAP Business Suite revenue contributed most to the overall decrease of software revenue with a 38% decrease, but a recovery started in the second half of 2009. Positive contribution to software revenue development came from customer development projects, which rose 35% compared to 2008.
 
Throughout 2009 our customer base remained relatively stable. Based on the number of deals closed, 37% of our software revenue in 2009 was attributable to contracts with new customers (2008: 32%). The total number of new software deals settled decreased by 10% to 42,639 (2008: 47,572). The value of software order entry declined 28% year over year. Based on the order entry value, the new customer share increased from 13% in 2008 to 17% in 2009.
 
Our stable customer base and the continued sale of software to existing and new customers throughout 2009 resulted in an increase in support revenue from €4,602 million in 2008 to €5,285 million in 2009, representing an increase of €683 million or 15%. The support revenue growth reflects a 14% increase from changes in volumes and prices and a 1% increase from currency effects.
 
Subscription and other software-related service revenue increased €48 million or 19% to €306 million compared to €258 million in 2008. The increase in revenue reflects a 16% increase from volumes and prices and a 3% increase from currency effects. The increase was primarily related to new general license agreements and flexible license agreements representing a foundation for future subscription and other software-related service revenue growth.
 
Professional Services and Other Service Revenue
 
Professional services and other service revenue consists primarily of consulting and training revenue. Consulting revenue is primarily derived from the implementation of our software products. Training revenue results mainly from providing educational services on the use of our software products and related topics to customers and partners.
 
Professional services and other service revenue decreased from €3,039 million in 2008 to €2,432 million in 2009, representing a decrease of €607 million or 20% entirely reflected by changes in volumes and prices. The decrease in professional services and other service revenue is mainly due to economic conditions, which caused our customers to decrease their spending on software, postpone implementation projects, and reduce training activities.
 
Consulting revenue decreased from €2,498 million in 2008 to €2,074 million in 2009, representing a decrease of 17% which is entirely due to changes in volumes and prices. Our 2009 consulting revenue declined primarily due to the economic conditions, which led to decreased customer spending on software investments, and continued strict cost control policies. In 2009, consulting contributed to 85% of our revenue result in professional services and other service revenue compared to 82% in 2008. Consulting revenue as a percentage of total revenue decreased to 19% in 2009 compared to 22% in 2008.
 
Training revenue decreased from €434 million in 2008 to €273 million in 2009, representing a decrease of 37% entirely due to changes in volumes and prices. The decline in training revenue resulted primarily from economic conditions, which led customers to implement tight cost controls on software projects and related user enabling. This led to a significant decrease of attendee rates in our training offerings.
 
Other service revenue mainly consists of revenue generated by the SAP Managed Services organization, which operates, manages and maintains SAP solutions. Other service revenue decreased from €107 million in 2008 to €85 million in 2009, representing a decrease of 21%. All of this decrease was caused by changes in volumes and prices.


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Revenue by Region and Industry (IFRS)
 
Revenue by Region
 
                         
                Change in %
 
    2009     2008     2009 vs 2008  
    € millions        
 
Germany
    2,029       2,193       −7 %
Rest of EMEA
    3,614       4,013       −10 %
                         
Total EMEA
    5,643       6,206       −9 %
                         
United States
    2,695       2,890       −7 %
Rest of Americas
    925       990       −7 %
                         
Total Americas
    3,620       3,880       −7 %
Japan
    476       515       −8 %
Rest of APJ
    933       974       −4 %
                         
Total APJ
    1,409       1,489       −5 %
                         
Total revenue
    10,672       11,575       −8 %
                         
 
Revenue by Industry
 
                         
                Change in %
 
    2009     2008     2009 vs. 2008  
    € millions        
 
Process Industries
    2,008       2,367       −15 %
Discrete Industries
    2,127       2,434       −13 %
Consumer Industries
    1,976       2,235       −12 %
Service Industries
    2,516       2,706       −7 %
Financial Services
    909       774       17 %
Public Services
    1,136       1,059       7 %
                         
Total revenue
    10,672       11,575       −8 %
                         
 
Revenue by Region
 
We operate our business in three principal geographic regions: the Europe, Middle East, and Africa (EMEA) region; the Americas region, which comprises North and Latin America; and the Asia Pacific Japan (APJ) region, which comprises Japan, Australia, and other parts of Asia. We allocate revenue amounts to each region based on where the customer is located. For additional information with respect to operations by geographic region, see the Notes to the Consolidated Financial Statements section, Note 29.
 
The EMEA Region
 
In 2009, 53% (2008: 54%) of our total revenue was derived from the EMEA region. Our total revenue from the EMEA region was €5,643 million, which represents a decline of 9% compared to 2008 (2008: €6,206). This decrease reflects a 7% decrease from changes in volumes and prices and a 2% decrease from currency effects. Total revenue in Germany decreased 7% to €2,029 million in 2009 (2008: €2,193 million). Germany contributed 36% to our total revenue from the EMEA region, which is a slight increase of 0.6 percentage points compared to 2008. Most of the rest of our EMEA revenue in 2009 originated from the United Kingdom, France, Switzerland, the Netherlands, Italy, and Spain.


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The Americas Region
 
Of our 2009 total revenue, 34% (2008: 34%) was recognized in the Americas region. Total revenue in the region decreased 7% to €3,620 million in 2009. Total revenue from the United States declined 7% in 2009, which represents a decrease of 10% from changes in volumes and prices and a 3% increase from currency effects. The United States contributed 74% (2008: 74%) of our total revenue from the Americas region. The rest of the Americas region saw a 7% decrease in total revenue to €925 million, which represents a decrease of 3% from changes in volumes and prices and a 4% decrease from currency effects. This revenue was principally generated in Canada, Brazil, and Mexico.
 
The APJ Region
 
In 2009, the APJ region contributed 13% (2008: 13%) to our total revenue, with most of this revenue being derived from Japan. In the APJ region, total revenue declined by 5% to €1,409 million in 2009. Revenue from Japan decreased 8% to €476 million, which represents 34% (2008: 35%) of our total revenue from the APJ region. The revenue decline in Japan reflects a 19% decrease due to changes in volumes and prices and an 11% increase from currency effects. The rest of the APJ region saw a decrease in total revenue of 4%, which was all caused by changes in volumes and prices. Revenue from the APJ region was principally generated in Australia, China, and India.
 
Revenue by Industry
 
We have identified six industry sectors on which to focus our development efforts in the key industries of our existing and potential customers. We provide best business practices and specific integrated business solutions to those industries. We allocate our customers to an industry at the outset of an initial arrangement. All subsequent revenues from a particular customer are recorded under that industry sector.
 
In comparison with total revenue change in 2009, we outperformed in the financial services industry sector with revenue of €909 million, which represents a growth rate of 17%, and in public services, where our total revenue amounted to €1,136 million, representing an increase of 7% compared to 2008. In financial services, we performed particularly well due to our increased industry focus in banking and insurance.
 
In our mature industry sectors, notably in the process and discrete manufacturing industries, the market was difficult as a result of the financial crisis. Customers reduced their spending, especially on new software and professional services. Compared to 2008, our total revenue from the process manufacturing industries declined 15%, and from the discrete manufacturing industries it declined 13%.
 
Operating Profit and Margin (IFRS)
 
Total Operating Expense
 
                         
                Change
 
    2009     2008     2009 vs. 2008  
    € millions        
 
Cost of software and software-related services
    −1,714       −1,743       −2 %
Cost of professional services and other services
    −1,851       −2,285       −19 %
Research and development
    −1,591       −1,627       −2 %
Sales and marketing
    −2,199       −2,546       −14 %
General and administration
    −564       −624       −10 %
Restructuring
    −198       −60       >100 %
Other operating income/expense, net
    33       11       >100 %
Total operating expenses
    −8,084       −8,874       −9 %


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Operating Profit and Operating Margin
 
                     
            Change
    2009   2008   2009 vs. 2008
    € million, except for operating margin    
 
Operating profit
    2,588       2,701     −4%
Operating Margin in %
    24.3       23.3     1.0pp
 
Cost-Containment Measures in 2009
 
We announced in January that to enable our company to adapt its size to market conditions and the broader impact of the global recession, we were implementing a global reduction of our workforce to 48,500 by year-end 2009, taking full advantage of attrition as a factor in reaching this goal. We confirmed the announcement in July and October. We expected the reduction of our workforce would trigger one-time restructuring expenses of between €200 million and €300 million for 2009. In July, we clarified this expectation, announcing total restructuring expenses for 2009 of approximately €200 million. In 2009, we actually incurred a restructuring charge of €198 million, which was recorded in total operating expenses. To counter these additional costs and to react to the global financial crisis, throughout 2009 we continued the cost-containment measures we initially implemented in the fourth quarter of 2008.
 
Total Operating Expenses
 
Our total operating expenses for 2009 decreased to €8,084 million compared to €8,874 million in 2008 representing a decrease of €790 million or 9%. The main driver for this decrease was the cost-containment measures implemented in the fourth quarter of 2008 and continued through 2009. These cost savings realized through the cost-containment measures were partially offset by the restructuring charges mentioned above and an increase in variable compensation, especially in Germany, in comparison to 2008.
 
Cost of Software and Software-Related Services
 
Cost of software and software-related services consists primarily of various customer support costs, cost of developing custom solutions that address customers’ unique business requirements and license fees and commissions paid to third parties for databases and the other complementary third-party products sublicensed by us to our customers.
 
The cost of software and software-related services decreased 2% from €1,743 million in 2008 to €1,714 million in 2009. As a percentage of software and software-related service revenue, cost of software and software-related services remained stable at 21% in 2009.
 
Throughout 2009 the support organization continued its efforts to improve the efficiency of our processes by continuing the focus of moving into low-cost locations (Bulgaria, China, and India). Approximately 23% of our global support resources were based in the low-cost locations at the end of 2009, which is an increase of 1.5 percentage points compared to 2008.
 
Cost of Professional Services and Other Services
 
Cost of professional services and other services consist primarily of consulting and training personnel expenses as well as expenses for third-party consulting and training resources. This item also includes sales and marketing expenses related to our professional services and other services resulting from sales and marketing efforts that cannot be clearly distinguished from providing the services.


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Cost of professional services and other services declined 19% from €2,285 million in 2008 to €1,851 million in 2009 as a result of strict cost controls. As a percentage of professional services and other services revenue, cost of professional services increased slightly from 75% in 2008 to 76% in 2009. Despite the strict cost controls on our professional services and other services, our decreased revenue in 2009 resulted in a contraction of our professional services and other services margin.
 
Research and Development
 
Our R&D expenses consist primarily of personnel expenses for our R&D employees, costs incurred for independent contractors retained by us to assist in our R&D activities, and amortization of computer hardware and software in our R&D activities.
 
R&D expenses in 2009 decreased by 2% to €1,591 million compared to €1,627 million in 2008. The decrease in R&D expense was mainly the result of a decline in third-party non-customer-related costs. As a percentage of total revenue, R&D expenses increased from 14% in 2008 to 15% in 2009. This increase was primarily due to a reduction in total revenue of 8%. This decline in revenue was partially offset by a R&D headcount reduction of 5%. Despite the reduction in R&D headcount, personnel expenses for the R&D employees increased due to an increase in variable compensation resulting from overachievement of our company targets in 2009.
 
Sales and Marketing
 
Sales and marketing costs consist mainly of personnel expenses and direct sales costs to support our sale and marketing lines of business in selling and marketing our products and services.
 
Sales and marketing expenses decreased 14% from €2,546 million in 2008 to €2,199 million in 2009. The decrease in sales and marketing expenses was mainly the result of lower personnel expenses due to headcount reduction and tight cost controls in all areas. As a percentage of total revenue, sales and marketing expenses decreased from 22% in 2008 to 21% in 2009.
 
General and Administration
 
Our general and administration (G&A) expenses consist mainly of personnel expenses to support our finance and administration functions.
 
G&A expenses decreased from €624 million in 2008 to €564 million in 2009. This represents a decrease of 10%. This decrease was driven by lower personnel expenses due to the reduction in headcount and cost savings in the area of non-customer-related third-party and travel expenses. As a percentage of total revenue, G&A expenses remained relatively stable compared to the 2008 at 5%.
 
Operating Profit
 
Our 2009 operating profit decreased by 4% to €2,588 million (2008: €2,701 million). We were able to achieve this result despite the slowdown in revenue (8%) brought about by the global financial crisis and the additional one-time impact from the restructuring charges (€198 million) incurred in 2009 due to the savings realized from the cost-containment measures, which partially offset the negative impacts on our margin.
 
Operating Margin
 
Our operating margin, which is the ratio of operating profit to total revenue, expressed as a percentage was 24.3%, one percentage point higher than in the previous year (2008: 23.3%). The €198 million in restructuring charges resulting from the reduction of positions announced in January 2009 negatively impacted our operating margin by 1.9 percentage points.


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Segment Discussions
 
Currently we have three reportable operating segments: Product, Consulting, and Training. Total revenue and profit figures for each of our operating segments differ from the respective revenue and profit figures classified in our Consolidated Statements of Income because of several differences between our internal management reporting and our external IFRS reporting. For further details of our segment reporting and a reconciliation from our internal management reporting to our external IFRS reporting, see the Notes to the Consolidated Financial Statements section, Note 29.
 
                     
                Change in %
Product Segment
  2009     2008     2009 vs. 2008
    € millions, unless otherwise stated      
 
External revenue
    7,846       8,366     −6
Segment expenses
    −3,120       −3,655     −15
Segment contribution
    4,726       4,711     0
Segment profitability
    60 %     56 %   4pp
 
                     
                Change in %
Consulting Segment
  2009     2008     2009 vs. 2008
 
External revenue
    2,499       2,824     −12
Segment expenses
    −1,724       −2,040     −15
Segment contribution
    775       784     −1
Segment profitability
    31 %     28 %   3pp
 
                     
                Change in %
Training Segment
  2009     2008     2009 vs. 2008
 
External revenue
    332       525     −37
Segment expenses
    −217       −300     −28
Segment contribution
    115       225     −49
Segment profitability
    35 %     43 %   −8pp
 
Product Segment
 
The Product segment is primarily engaged in marketing and licensing our software products and providing support for them. Support includes technical support for our products, assistance in resolving problems, providing user documentation, unspecified software upgrades, updates, and enhancements. The Product segment also performs certain custom development projects. The Product segment includes the sales, marketing, and service and support lines of business.
 
Product segment revenue decreased 6% from €8,366 million in 2008 to €7,846 million in 2009. All of the decrease resulted from changes in volumes and prices. The reason for the decrease is that the decline in revenue from software solution licensing was greater than the increase in our support revenue. Software revenue as part of the total Product segment revenue decreased 29% from €3,356 million in 2008 to €2,373 million in 2009. The change in software revenue in the Product segment results entirely from changes in volumes and prices. Support revenue increased 10% from €4,596 million in 2008 to €5,076 million in 2009. This growth results entirely from changes in volumes and prices. Subscription and other software-related service revenue increased 18% from €257 million in 2008 to €304 million in 2009.
 
Product segment expenses decreased 15% from €3,655 million in 2008 to €3,120 million in 2009. Expenses from the sales line of business account for roughly 55% of the entire Product segment expenses, while expenses from the marketing line of business account for roughly 20% and expenses from the service and support line of business account for roughly 25% of overall Product segment expenses. The decrease in Product segment expenses was the result of our cost-containment measures.


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Product segment contribution increased from €4,711 million in 2008 to €4,726 million in 2009, or 60% of total segment revenue compared to 56% of total segment revenue in 2008.
 
Consulting Segment
 
The Consulting segment is primarily engaged in the implementation of our software products.
 
Consulting segment revenue decreased 12% from €2,824 million in 2008 to €2,499 million in 2009. This decrease was all caused by changes in volumes and prices. Geographically the EMEA region, North America, and the APJ region have all contributed to the segment revenue decline. In Latin America revenue also declined, but at a lower rate. We reacted to a decrease in demand for our consulting services by decreasing our Consulting segment resources by 11%. Our headcount reduction was highest in North America and the APJ region at 17% and 16%, respectively. We were able to mitigate this revenue decrease with cost savings realized from the reduction in third-party non-customer-related costs.
 
Consulting segment expenses decreased 15% from €2,040 million in 2008 to €1,724 million in 2009. This expense decrease is primarily the result of the reduction of our workforce, decreased purchase of third party services, and other savings realized from our cost-containment measures.
 
Consulting segment contribution decreased 1% from €784 million in 2008 to €775 million in 2009. Consulting segment profitability increased three percentage points to 31%.
 
Training Segment
 
The Training segment is primarily engaged in providing educational services on the use of our software products and related topics for customers and partners. Training services include traditional classroom training at SAP training facilities, customer and partner-specific training and end-user training, as well as e-learning.
 
Training segment revenue was €332 million in 2009, which represents a decrease of 37% from €525 million in 2008. This revenue decrease was due entirely to changes in volumes and prices. Our training revenue shortfall was especially high in the Americas region with a 47% decrease. Revenue decreased 31% in both the EMEA and APJ regions. The primary drivers for this revenue decline were in the area of traditional classroom training (40%) and in education consulting (53%).
 
Our Training segment expenses decreased 28%, from €300 million in 2008 to €217 million in 2009, mainly due to the decline in demand for our training services and to our cost-containment measures.
 
The Training segment contribution decreased 49% from €225 million in 2008 to €115 million in 2009. Training segment profitability decreased eight percentage points to 35%.
 
Financial Income, Net
 
Financial income, net, decreased to -€80 million (2008: -€50 million). Our finance income in 2009 was €32 million (2008: €72 million) and our finance costs were €101 million (2008: €123 million). Our finance income substantially comprised income from cash and cash equivalents and from other financial assets. Our 2009 finance costs arose principally in connection with the financing for our acquisition of Business Objects and with our issuance of private placement transactions (“schuldschein”) in 2009.
 
The decrease in finance costs in 2009 was mainly due to the repayment of our outstanding credit facility in connection with the Business Objects acquisition. Finance costs associated with our schuldschein transactions offset part of that effect. The decrease in finance income in 2009 resulted mainly from significant interest-rate reductions, which were only partly offset by an increase in average liquidity since 2008.


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Income Tax
 
Our effective tax rate decreased to 28.1% in 2009 from 29.6% in the previous year. The decrease in our effective tax rate and in our income tax expense in 2009 mainly resulted from nonrecurring acquisition-related items. For more information, see the Notes to the Consolidated Financial Statements section, Note 11.
 
Our 2008 Results Compared to our 2007 Results (IFRS)
 
Revenue (IFRS)
 
                         
                Change
 
    2008     2007     2008 vs. 2007  
    € millions        
 
Software revenue
    3,606       3,407       6 %
Support revenue
    4,602       3,852       19 %
Subscription and other software-related service revenue
    258       182       42 %
Software and software-related service revenue
    8,466       7,441       14 %
Consulting revenue
    2,498       2,221       12 %
Training revenue
    434       410       6 %
Other service revenue
    107       113       −5 %
Professional services and other service revenue
    3,039       2,744       11 %
Other revenue
    70       71       −1 %
Total Revenue
    11,575       10,256       13 %
 
Total Revenue
 
As a result of our acquisition of Business Objects in January 2008, our revenue numbers for 2008 and 2007 are not fully comparable.
 
Total revenue increased from €10,256 million in 2007 to €11,575 million in 2008, representing an increase of €1,319 million or 13%. The revenue growth reflects a 17% increase from changes in volumes and prices and a 4% decrease from currency effects. This increase is mainly related to the strong performance in software and software-related service revenue, which grew by €1,025 million or 14% compared to 2007. A significant portion of this growth was due the acquisition of Business Objects. In 2008, software and software-related service revenue represented 73% of our total revenue, which was flat compared to 2007. Professional services and other service revenue contributed €295 million to the overall growth in 2008. This represents an increase of 11% compared to 2007. Professional services and other service revenue accounted for 26% of our total revenue compared to 27% in 2007.
 
Software and Software-Related Service Revenue
 
Software and software-related service revenue increased from €7,441 million in 2007 to €8,466 million in 2008, representing an increase of €1,025 million or 14%. A significant portion of this growth was due the acquisition of Business Objects. The revenue growth reflects an 18% increase from changes in volumes and prices and a 4% decrease from currency effects.
 
Software revenue rose from €3,407 million in 2007 to €3,606 million in 2008, accounting for an increase of €199 million, or 6%. The software revenue growth consists of a 10% increase from changes in volumes and prices and a 4% decrease from currency effects.
 
The strong performance in software and software-related service revenue for the full year 2008 was the result of well balanced growth in all regions. See section Revenue by Region and Industry for our results per region.


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The extension of our established product portfolio, SAP Business Suite and our platform-related products based on SAP NetWeaver, especially towards the business user solutions, led to an overall increase software revenue. In 2008, we continued to derive software revenue from our strong customer base. Nevertheless, the number of software contracts coming from new customers remained stable at 31%. Based on the order entry value, the new customer share decreased from 21% in 2007 to 13% in 2008 influenced fundamentally by lower deal sizes in the extended business user area.
 
The SAP NetWeaver-related revenue decreased from €997 million in 2007 to €942 million in 2008, representing a decrease of €55 million or 6%. The portion relating specifically to the underlying SAP NetWeaver stand-alone revenue increased by €55 million, or 17%, to €384 million in 2008 compared to €329 million in 2007. The decrease was mainly due to the global economic crisis that emerged during the second half of 2008 since we recorded a 31% increase during the first half of 2008.
 
Our stable customer base and the continued sale of software to existing and new customers throughout 2008 resulted in an increase in support revenue from €3,852 million in 2007 to €4,602 million in 2008, representing an increase of €750 million or 19%. The support revenue growth reflects a 23% increase from changes in volumes and prices and a 4% decrease from currency effects. The largest contributor to the 2008 increase in support revenue based on volume was the Americas region. See section Revenue by Region and Industry for our results per region.
 
Subscription and other software-related service revenue increased by €76 million or 42% to €258 million compared to €182 million in 2007. The increase was primarily due to the signing of new major subscription contracts.
 
Professional Services and Other Service Revenue
 
Professional services and other service revenue increased from €2,744 million in 2007 to €3,039 million in 2008, representing an increase of €295 million or 11%. This revenue growth reflects a 15% increase from changes in volumes and prices and a 4% decrease from currency effects.
 
Consulting revenue increased from €2,221 million in 2007 to €2,498 million in 2008, representing an increase of 12%. The consulting revenue growth reflects a 17% increase from changes in volumes and prices and a 5% decrease from currency effects. In 2008, consulting contributed strongly to the revenue growth in professional services and other service revenue representing a payoff for past headcount investments in the consulting area. Consulting revenue as a percentage of total revenue remained quite stable at 22% in 2008, contributing to SAP’s total revenue double-digit growth rate.
 
Training revenue increased from €410 million in 2007 to €434 million in 2008, representing an increase of 6%. The training revenue growth reflects a 10% increase from changes in volumes and prices and a 4% decrease from currency effects. Strong contribution to the growth in training revenue was achieved by higher demand for E-Learning and on-site customer training. The training business also benefited from growth in the certification area.
 
Other service revenue decreased from €113 million in 2007 to €107 million in 2008, representing a decrease of 5%. The other service revenue decline reflects a 2% decrease from changes in volumes and prices and a 3% decrease from currency effects. Other service revenue mainly consists of revenue generated by the SAP Managed Services organization, which operates, manages and maintains SAP solutions.


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Revenue by Region and Industry (IFRS)
 
Revenue by Region
 
                         
                Change in %
 
    2008     2007     2008 vs. 2007  
    € millions        
 
Germany
    2,193       2,005       9 %
Rest of EMEA
    4,013       3,387       18 %
                         
Total EMEA
    6,206       5,392       15 %
                         
United States
    2,890       2,717       6 %
Rest of Americas
    990       872       14 %
                         
Total Americas
    3,880       3,589       8 %
                         
Japan
    515       447       15 %
Rest of APJ
    974       828       18 %
                         
Total APJ
    1,489       1,275       17 %
                         
Total revenue
    11,575       10,256       13 %
                         
 
Revenue by Industry
 
                         
                Change in %
 
    2008     2007     2008 vs. 2007  
    € millions        
 
Process Industries
    2,367       2,143       10 %
Discrete Industries
    2,434       2,224       9 %
Consumer Industries
    2,235       1,952       14 %
Service Industries
    2,706       2,372       14 %
Financial Services
    774       679       14 %
Public Services
    1,059       886       20 %
                         
Total revenue
    11,575       10,256       13 %
                         
 
Revenue by Region
 
The EMEA Region
 
In 2008, 54% (2007: 53%) of our total revenues were derived from the EMEA region. Our total revenues in the EMEA region grew to €6,206 million, or by 15%, in 2008. The EMEA region revenue growth reflects a 17% increase from changes in volumes and prices and a 2% decrease from currency effects. Revenues in Germany, SAP’s home market, increased by 9% to €2,193 million in 2008 (2007: €2,005 million). Germany contributed 35% (2007: 37%) of EMEA’s total revenues, which is a slight decrease of 2 percentage points compared to 2007. The remainder of revenues for the EMEA region in 2008 originated mainly from the following countries: the United Kingdom, France, Switzerland, the Netherlands, Italy and Russia.
 
The Americas Region
 
34% (2007: 35%) of our 2008 total revenues were recognized in the Americas region. Revenues increased by 8% to €3,880 million in 2008. Revenues from the United States grew by 6% in 2008, which represents a growth of 15% from changes in volumes and prices and a 9% decrease from currency effects. The United States contributed 74% (2007: 76%) of our total revenues in the Americas region. The rest of the Americas region increased revenues by 14% to €990 million, which represents growth of 19% from changes in volumes and prices


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and a 5% decrease from currency effects. These revenues were principally generated in Canada, Brazil and Mexico.
 
The APJ Region
 
In 2008, the Asia Pacific Japan region contributed 13% (2007: 12%) of our total revenues, with most of this revenue being derived mainly from the following major contributing countries: Japan, Australia, India, China and South Korea. In the Asia Pacific Japan region, revenues rose by 17% to €1,489 million in 2008. Japan increased by 15% to €515 million, which represents 35% (2007: 35%) of total revenues in the Asia Pacific Japan region. The revenue growth in Japan reflects a 6% increase from changes in volumes and prices and a 9% increase from currency effects. The rest of the Asia Pacific Japan region (Japan excluded) increased revenues by 18%, which represents a growth of 26% from changes in volumes and prices and an 8% decrease from currency effects.
 
Revenue by Industry
 
In 2008, our revenue grew in all six industry sectors. Total revenue increased 13% year-over-year. Sectors in which our growth was greater than average included Public Services, in which we achieved a 20% increase to €1,059 million in 2008. Our growth in Services was also stronger than average: Revenue in this sector increased 14% over the year to €2,706 million. We did slightly less well in the Process Industry sector, where our revenue grew 10%, and in Discrete Manufacturing, where our revenue grew 9%.
 
Operating Profit and Operating Margin (IFRS)
 
Total Operating Expense
 
                         
                Change
 
    2008     2007     2008 vs. 2007  
    € millions        
 
Cost of software and software-related services
    −1,743       −1,350       29 %
Cost of professional services and other services
    −2,285       −2,091       9 %
Research and development
    −1,627       −1,461       11 %
Sales and marketing
    −2,546       −2,173       17 %
General and administration
    −624       −499       25 %
Restructuring
    −60       −2       >100 %
Other operating income/expense, net
    11       18       −39 %
Total operating expenses
    −8,874       −7,558       17 %
 
Operating Profit and Operating Margin
 
                     
            Change
    2008   2007   2008 vs. 2007
    € million, except for operating margin    
 
Operating profit
    2,701       2,698     0%
Operating Margin in %
    23.3       26.3     −3.0pp
 
As a result of our acquisition of Business Objects in January 2008, our operating profit and operating margin numbers for 2008 and 2007 are not fully comparable.
 
Despite our response to the effects of the financial and economic crisis of introducing cost-saving measures, which resulted in a saving of more than €200 million in the final quarter of 2008, our total operating expenses for 2008 increased to €8,874 million compared to €7,558 million in 2007, representing an increase of


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€1,316 million or 17%. As described below, the main driver for this increase was the acquisition of Business Objects.
 
Cost of Software and Software-Related Services
 
The cost of software and software-related services increased from €1,350 million in 2007 to €1,743 million in 2008, or by 29%, which was mainly due the acquisition of Business Objects, but also due to the expansion of support resources, €32 million relating to license disputes and increased expenses for third-party license fees. As a percentage of software and software-related service revenue, cost of software and software-related services increased from 18% in 2007 to 21% in 2008.
 
Overall, the workforce in this area increased from 5,965 FTEs in 2007 to 6,466 FTEs in 2008, representing an increase of 8%. The support organization has continued its efforts to improve the efficiency of our processes by moving into low-cost locations (Bulgaria, China and India). Approximately 24% of our global support resources were based in the low-cost locations at the end of 2008, which is an increase of 2 percentage points compared to 2007.
 
Cost of Professional Services and Other Services
 
Cost of professional services and other services rose from €2,091 million in 2007 to €2,285 million in 2008, or 9%. As a percentage of professional services and other services revenue, cost of professional services and other service revenue decreased by one percentage point to 75%. The lower cost increase compared to a slightly higher revenue growth led to a positive professional services and other services margin development in 2008, although that improvement was mainly offset by increased costs resulting from our focused efforts to rapidly integrate the Business Objects professional services activities into our service portfolio. These increased costs negatively influenced our professional services and other services margin by 1.4 percentage points.
 
The increase in cost of professional services and other services was also due to increased personnel expenses, resulting from the integration of Business Objects employees.
 
Research and Development
 
R&D expenses in 2008 increased by 11% to €1,627 million compared to €1,461 million in 2007. As a percentage of total revenue, research and development expenses were 14% in 2008, which is consistent with 2007.
 
Our R&D expenses in 2008 increased mainly due to incremental headcount. The number of development employees increased by 2,596 FTE, or 20%, to 15,547 FTE as of December 31, 2008, primarily due to the Business Objects acquisition.
 
Sales and Marketing
 
Sales and marketing expenses increased from €2,173 million in 2007 to €2,546 million in 2008 or 17%. As a percentage of total revenue, sales and marketing expenses rose slightly from 21% in 2007 to 22% in 2008. The cost increase resulted primarily from the 2,391 FTE, or 29%, additional headcount adding up to 10,701 FTE. Of these, 2,184 FTE were integrated into our organization as a result of the acquisition of Business Objects.
 
General and Administration
 
General and administration (G&A) expenses increased from €499 million in 2007 to €624 million in 2008. This represents an increase of 25%. This increase was driven by increased personnel expenses and other headcount related costs mainly due to the acquisition of Business Objects. As a percentage of total revenue, G&A expenses remained flat from 2008 at 5% compared to 2007.


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The number of G&A employees increased by 447 FTE, or 16%, to 3,244 FTE in 2008. As in the prior year, we continued to expand our shared service centers in all regions to support efficient growth in this area.
 
Operating Profit
 
Our operating profit grew slightly to €2,701 million (2007: €2,698 million), which was not as great a percentage increase as the percentage increase in our total revenue. This was primarily caused by the slowdown in revenue growth brought about by the financial and economic crisis, the €35 million cost associated with acquiring Business Objects, and the discontinuation of the activities of TomorrowNow.
 
Operating Margin
 
At 23.3%, our operating margin, which is the ratio, expressed as a percentage, of operating profit to total revenue, was 3.0 percentage points lower than in the previous year (2007: 26.3%). Despite our thorough cost-containment measures in the final quarter of 2008, our operating margin decreased because the increase in our total revenue in 2008 was more than offset by the increase in operating expenses and acquisition-related charges in connection with the Business Objects acquisition.
 
Segment Discussions
 
                     
                Change in %
Product Segment
  2008     2007     2008 vs. 2007
    € millions, unless otherwise stated      
 
External revenue
    8,366       7,369     14
Segment expenses
    −3,655       −3,062     19
Segment contribution
    4,711       4,307     9
Segment profitability
    56 %     58 %   −2pp
 
                     
                Change in %
Consulting Segment
  2008     2007     2008 vs. 2007
 
External revenue
    2,824       2,369     19
Segment expenses
    −2,040       −1,738     17
Segment contribution
    784       631     24
Segment profitability
    28 %     27 %   1pp
 
                     
                Change in %
Training Segment
  2008     2007     2008 vs. 2007
 
External revenue
    525       493     6
Segment expenses
    −300       −284     6
Segment contribution
    225       209     8
Segment profitability
    43 %     42 %   1pp
 
Product Segment
 
Product segment revenue increased by 14% from €7,369 million in 2007 to €8,366 million in 2008, of which approximately €850 million was due to acquisitions. The increase was driven by an increase in customer licensing of our software solutions, which in turn contributed to an increase in support revenue. This growth reflects a 17% increase from changes in volumes and prices and a 3% decrease from currency effects. Approximately 98% of revenue within the product segment is derived from software and software-related service revenue. Approximately 2% of revenue within the product segment is derived from non-software related transactions (e.g., professional services, other services, and other revenues) initiated by employees of the product segment. Software revenue, as a part of the total product segment revenue increased by 3% from €3,269 million in 2007 to


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€3,356 million in 2008. This growth reflects a 7% increase from changes in volumes and prices and a 4% decrease from currency effects. Support revenue increased by 23% from €3,737 million in 2007 to €4,596 million in 2008. This growth reflects a 27% increase from changes in volumes and prices and a 4% decrease from currency effects. Subscription and other software-related service revenue increased by 42% from €181 million in 2007 to €257 million in 2008.
 
Product segment expenses increased by 19% from €3,062 million in 2007 to €3,655 million in 2008. Expenses from the sales line of business account for about half of the entire product segment expenses, while expenses from the marketing line of business account for roughly 20% and expenses from the service and support line of business account for roughly 30% of overall product segment expenses. The increase in product segment expenses results mainly from headcount growth of roughly 20%, predominantly due to the acquisition of Business Objects.
 
Product segment contribution increased by 9% from €4,307 million in 2007 to €4,711 million in 2008, or 56% of total segment revenue compared to 58% of total segment revenue in 2007.
 
Consulting Segment
 
Consulting segment revenue increased by 19% from €2,369 million in 2007 to €2,824 million in 2008. Of this increase, €131 million was due to acquisitions. This growth reflects a 24% increase from changes in volumes and prices and a 5% decrease from currency effects. Consulting segment expenses increased by 17% from €1,738 million in 2007 to €2,040 million in 2008. Consulting segment contribution increased by 24% from €631 million in 2007 to €784 million in 2008. Consulting segment profitability increased by 1 percentage point to 28%.
 
Geographically EMEA, Americas and APJ have all contributed to the growth in our consulting segment revenue while increased demand has been managed through a 10% increase in resources, predominantly in the global delivery organization which accounts for 30% of this headcount increase, and the newly introduced global hubs which have a focus on strategic solutions and industries. In addition to this increase in workforce, customer-related third party delivery costs have increased 3% to support the revenue growth. This growth reflects a 6% increase from changes in volumes and prices and 3% decrease from currency effects.
 
Training Segment
 
Training segment revenue was €525 million in 2008, which represents an increase of 6% from €493 million in 2007. This growth reflects an 11% increase from changes in volumes and prices and a 5% decrease from currency effects. The primary driver of this growth was traditional classroom training, where revenue growth of 16% was achieved. Revenue in the other sectors, such as academy and certification, customer specific training and e-learning, experienced marginal growth.
 
Of the €525 million training segment revenue recognized in 2008, €39 million resulted from businesses acquired in 2008. Of the core SAP business, before acquisitions, EMEA and APJ grew 6% and 18% respectively, while the Americas decreased by 18% from €192 million to €158 million. North America shrank by 22%, counteracting the 4% growth shown in Latin America.
 
Training segment expenses increased from €284 million in 2007 to €300 million in 2008, or 6% mainly due to acquisition-related headcount growth.
 
Training segment contribution increased by 8% from €209 million in 2007 to €225 million in 2008. Training segment margin increased by 1 percentage point to 43%.


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Financial Income, Net
 
In 2008, we incurred significantly higher finance costs than in 2007 due to an additional acquisition-related bank loan that was taken out in connection with the Business Objects acquisition. Our finance income/cost, net declined by approximately 138% in 2008, resulting in a net finance cost of €51 million. (2007: €135 million net finance income). Consequently, our financial income, net decreased from a net financial income of €124 million in 2007 to a net financial expense of €50 million in 2008.
 
Income Tax
 
Our effective tax rate decreased in 2008 to 29.6% from the previous year’s 32.4%. The decrease in our effective tax rate and the corresponding income tax expense in 2008 mainly results from a reduction of the German corporate income tax rate from 25% to 15% and from a reduction of trade tax under the 2008 German Business Tax Reform, effective January 1, 2008. See Note 11 to our Consolidated Financial Statements for more information on income tax.
 
OUTLOOK
 
Future Trends in the Global Economy
 
Many analysts agree that the nascent global upturn will continue in 2010. The reasons they give are the recovery on the financial markets and the return of consumer confidence in response, for example, to measures by governments in many countries to support and stimulate the economy.
 
However, they say the recovery is weak in the advanced economies and will not gain substantial momentum even in 2011. Output in the advanced economies at the end of 2011 will still be below pre-crisis levels. This recovery will therefore be slower than those of the past, they conclude. Nonetheless, the International Monetary Fund (IMF) and the Organisation for Economic Co-operation and Development (OECD) have revised their projections upward in their latest reports, as compared with their forecasts at the beginning of the fourth quarter of 2009.
 
In comparison, the emerging and developing economies are moving ahead strongly, they say. In these countries, the IMF predicts mid-range single-digit percentage growth in 2010 and even greater progress in 2011, driven chiefly by high levels of domestic demand. Major Swiss bank Credit Suisse sees particularly good prospects for Brazil, China, Korea, and India.
 
In sum, global economic growth in 2010 will not match previous periods of recovery, according to the European Central Bank (ECB). In the view of the ECB, sustained global growth will come not from temporary measures such as government stimulus packages but from a continued improvement in funding conditions.
 
Some growth is expected in the economies of the Europe, Middle East, and Africa (EMEA) region, but it is thought it will remain in the lower single-digit range until 2011 and output will stay below pre-crisis levels until then. The ECB says investment activity will continue to decline during this period, though at a progressively slower rate.
 
In the euro area, the situation remains problematic, because high unemployment is holding back consumer spending and compromising confidence in economic recovery, companies are struggling with underutilization of capacity, and government stimulus packages are only temporary. Nonetheless, growing overseas demand, notably in the emerging economies of Asia, is reviving export sales. What is true for the euro area is true for Germany in particular: The German economy is expanding appreciably in 2010, but not as strongly as in previous times of recovery.
 
The countries of Central and Eastern Europe, the Middle East, and Africa are said to be faring better. Credit Suisse, for example, is more optimistic than it was: It projects low single-digit percentage growth for 2010,


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and expects a stronger recovery in 2011. Petroleum-exporting countries may even benefit substantially from rising oil prices in 2010, it believes.
 
The signs are that the economy is also recovering in the Americas region in 2010. Whereas Latin America can expect growth in the middle of the single-digit range, the upturn in North America will prove to be modest, according to Credit Suisse. The U.S. economy is making progress, thanks primarily to the growth of demand in Asia. The steps taken to stimulate the economy are also proving successful, because according to the OECD the financial sector is recuperating and the housing market is stabilizing. The United Nations (UN) believes the United States will see growth near the bottom of the single-digit percentage range in 2010, and Credit Suisse also expects economic growth to be unusually slow for the beginning of a recovery.
 
The Asia Pacific region is an example of the difference in performance between emerging and developing economies on the one hand and advanced economies on the other. The IMF notes that emerging economies, most notably India and China, are in the vanguard of the global recovery, even though growth is slower than it was before the crisis. Credit Suisse expects high single-digit growth rates, reflecting another increase in domestic demand and double-digit percentage export growth.
 
On the other hand, the OECD and the UN report that the upturn in the advanced economies, such as Japan, is not expected to be strong. Japan is benefiting from an increase in demand from emerging economies in Asia, but domestic demand remains weak despite government stimulus measures. The prospects for 2011 are no better, according to Credit Suisse.
 
Whether these predictions turn out to be right depends chiefly on whether governments continue to take stimulative measures, the analysts say. Ending such measures too soon would jeopardize the recovery. Only the OECD urges that the stimulus packages should not be continued much longer because it believes withdrawing them would signal the end of the crisis.
 
The predictions are also subject to changes and trends in levels of unemployment and consumer spending, oil and other commodity prices, the health of the financial sector, and the strength of the euro. Recovery may be quicker or slower, depending on which way these factors affect confidence in the economy. Taken together, analysts see these risks as balancing one another.
 
IT Market Outlook for 2010
 
The IT market will be distinctly more positive in 2010 than in 2009, say analysts. They only differ in their views on the extent of the recovery. UBS, a major Swiss bank, foresees growth in the high single-digit percentage range in 2010. This is a downward revision from its earlier projections: Because the market was better than expected in 2009, it believes there is now less potential for 2010. IT market analysis firm International Data Corporation (IDC) is more circumspect, and expects market growth to be in the low single-digit range. Investment bank Goldman Sachs expects a slow improvement in the advanced economies — but not enough to make up the ground lost in 2009. It believes there may be double-digit growth in the emerging economies.
 
In any event, the IT industry will profit this year from the internal cost-saving measures implemented during the crisis and enter the economic recovery with lower internal costs. This is based on the assumption that the IT industry will be able to avoid significant cost increases resulting, for example, from new hirings or rehirings, during recovery. These companies will then be able to improve their liquidity for greater resilience against any renewed deterioration in the economic climate.
 
The driver of recovery in 2010 is expected to be the hardware sector, because many companies are replacing or upgrading their hardware. But many will also invest in new software, so the analysts are also optimistic about the software market in 2010. Goldman Sachs considers that software companies which launched new solutions or versions in 2009 have the best prospects.
 
The most important software trend in 2010, and the one with the most robust chances for the future, is software as a service (SaaS), according to Goldman Sachs. SaaS is a delivery model in which customers access the


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software they use from an Internet server, committing only very limited investments of their own. Goldman Sachs expects companies that offer SaaS to grow twice as quickly as others. It also believes mergers and acquisitions will consolidate the suppliers in the SaaS market over the next two to three years.
 
As hardware companies seek to add service offerings to their portfolio in 2010, the software services segment will also see more mergers and acquisitions, according to UBS. In consequence, it believes competition will stiffen in the services market, and that this will hold back growth in that segment. Current contracts in the services segment still include low-budget contracts from the crisis year, 2009.
 
IDC expects a recovery in small steps in the EMEA region in 2010 and 2011. This area can benefit from its existing technological landscape as a launch pad for expansion. However, recovery is expected to progress slowly in Western Europe: Prices are still under great pressure, and customers are reluctant to invest. IDC forecasts that in Germany, for example, spending growth in all segments of the IT market will be in the low single-digit percentage range. In Central and Eastern Europe and the Middle East, however, it expects that once the economic climate improves, there will be a much faster recovery in 2010.
 
IDC predicts that in 2010 the IT market in the Americas region will also recuperate from the crisis. In view of the unexpectedly positive economic trend at the end of 2009, IDC is even more optimistic now than it was last year, and expects single-digit expansion of all segments in the IT market.
 
Goldman Sachs believes prospects are especially good in the United States. It expects IT spending to grow more quickly than previously forecast, although companies will remain cautious about investing. IDC shares this view and forecasts modest single-digit expansion. In the software segment, cloud computing and SaaS are expected to provide vigorous revenue and profit growth. The software segment is also expected to benefit from the anticipated replacement of old hardware at many companies.
 
A slight expansion of the IT market has been apparent in the Asia Pacific region since the end of 2009, and is expected to gain momentum in 2010. The emerging and advanced economies are expected still to show very different rates of recovery. IDC believes the IT markets in the emerging economies, especially in China and India, will expand by high single-digit or possibly double-digit percentages in 2010. IDC notes that advanced economies — most notably Japan, which depends heavily on exports — are still laboring through the crisis. It expects only a limited recovery in the software services segment, and possibly further contraction in the software and hardware segments. This is because although industrial production is beginning to grow again there, unemployment remains high and consumer confidence low, impeding vigorous economic recovery.
 
All analysis of the IT market is based on the assumption that it will develop in a similar way as the economy as a whole. Whether matters develop as described depends on whether the underlying predictions about the progress of the economy are right. In particular, for the IT sector it depends on whether government stimulus packages continue and whether they are effective in increasing consumer demand.
 
FORECAST FOR SAP
 
Strategic Perspectives
 
SAP strives to enable growth — across businesses, across industries, across entire economies — and an enhanced level of optimization for value chains. Our ambition is to make businesses and institutions around the world more efficient and effective, thus allowing them to take on the challenge of achieving clarity within the enterprise. To do that, we strive to deliver performance optimization — not only for our customers, but for their entire business network.
 
Our strategy is to deliver superior software applications, services, and a global ecosystem that enable closed-loop performance optimization for companies of all sizes, thereby helping them to drive sustainable, profitable growth. We intend to help our customers achieve performance optimization by delivering solution and technology excellence, creating a more holistic customer experience, and enhancing our ecosystem to deliver whole solutions.


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Delivering Solution and Technology Excellence
 
SAP plans to evolve its tightly integrated packaged applications to ease adoption through increased modularity. Specifically, we intend to augment our extensible business process platform with point solutions that address specific industry or line of business needs, create a complementary information platform and performance optimization capabilities, deliver business process modeling capabilities to enable customers to develop their own solutions, and provide a scalable on-demand platform to ease deployment and consumption of new solutions.
 
Creating a More Holistic Customer Experience
 
SAP intends to develop the business model to more effectively support the end-to-end requirements of our customers, which includes delivering solutions focused on the needs of the lines of business and business users, providing new software purchasing models which align to the budgetary concerns of our customers, and continuing to cultivate and protect our relationship with our existing customers.
 
SAP intends to increase the level of engagement with the ecosystem to deliver end-to-end customer value with “whole solutions”. We believe that these whole solutions will bring together SAP solutions with partner offerings and broader community resources. In doing so, we will enable our ecosystem to effectively leverage the SAP platforms and hence create joint monetization and revenue opportunities.
 
Organic Growth and Targeted Acquisitions
 
Our strategy remains primarily focused on organic growth. As a result, we will continue to invest in product development work of our own, along with our investment in infrastructure, sales, and marketing. Our platform strategy also enables us to leverage the innovative potential of our partners for the use of our customers. In addition we expect to continue to make targeted acquisitions to improve our coverage in key strategic fields.
 
Operational Targets for 2010 (Non-IFRS)
 
We are providing the following outlook for 2010:
 
  •  We expect non-IFRS software and software-related service revenue to increase in the range 4% to 8% at constant currencies in 2010 (2009: €8.2 billion).
 
  •  We expect the non-IFRS operating margin to be in the range 30% to 31% at constant currencies in 2010 (2009: 27.4%).
 
  •  We project a corresponding increase in our operating profit.
 
  •  We project an effective tax rate of 27.5% to 28.5% (based on IFRS) for 2010 (2009: 28.1%).
 
  •  If the Annual General Meeting of Shareholders so resolves, in 2010 we will pay a dividend that provides a payout ratio of approximately 34%.
 
  •  Excepting acquisitions, our planned capital expenditures for 2010 will be covered in full by operating cash flow and will chiefly be spent on completing new office buildings at various locations as well as on IT equipment.
 
Among the premises on which this outlook is based are those presented concerning economic conditions and our expectation that we will not benefit from any positive effects in 2010 from a major acquisition.


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Medium-Term Perspectives
 
We expect our business, our revenue, and our profit to grow, assuming there is a sustained recovery in the financial markets and assuming the current financial crisis does not result in longer-term consequences. Our strategy is to increase software and software-related service revenue, which comprises software and maintenance revenue and subscriptions and other software-related services, while also increasing our operating margin through greater efficiency across all sales channels, services, the support infrastructure, and research and development. We intend to achieve a non-IFRS operating margin of 35% in the mid-term.
 
We are seeing significant structural changes in the enterprise software space, and with anticipated change comes opportunity. Our objective is to bring to our customers the best business solutions, leveraging all relevant technology innovations and do this so that they are as reliable and easy to consume as possible.
 
We understand our customers want stability from the core business suite and lower cost to operate. As a result, we will continue our focus on innovation, and making our solutions more affordable and easier to use. We will continue innovating on multiple fronts, providing capabilities that are modular, which can be deployed side by side with the solutions that customers can already run. We intend to meet our promise of true value delivery to our customers.
 
FOREIGN CURRENCY EXCHANGE RATE EXPOSURE
 
Although our reporting currency is the euro, a significant portion of our business is conducted in currencies other than the euro. Movements in the exchange rates between the euro and the foreign currencies that many of our subsidiaries operate in may materially affect our business, financial position, income or cash flows. For additional information on foreign currencies, see Notes 3, 25 and 26 to our Consolidated Financial Statements in “Item 18. Financial Statements.”
 
Approximately 64% of our consolidated revenue in 2009 and approximately 64% in 2008 was attributable to operations in non-euro participating countries. As a result, those revenues had to be translated into euros for financial reporting purposes. Fluctuations in the value of the euro had a favorable impact on our total revenue of €18 million and our profit after tax of €1 million, whereas the euro had unfavorable impacts on our profit before tax of €12 million for 2009, and had unfavorable impacts on our total revenue of €402 million, profit before tax of €141 million and profit after tax of €122 million for 2008.
 
The impact of foreign currency exchange rate fluctuations discussed in the preceding paragraph is calculated by translating current period figures in local currency to euros at the monthly average exchange rate for the corresponding month in the prior year. Our revenue analysis, included within the “Operating Results,” section of this Item 5, discusses at times increases and decreases due to currency effects, which are calculated in the same manner.
 
LIQUIDITY AND CAPITAL RESOURCES
 
Our primary source of cash, cash equivalents and current investments are funds generated from our business operations. Over the past several years, our principal use of cash has been to support continuing operations and our capital expenditure requirements resulting from our growth, to pay dividends on our shares, to buy back SAP shares in the open market and to acquire businesses. Cash, cash equivalents and current investments are primarily held in euros and U.S. dollars as at December 31, 2009.
 
We use global centralized financial management to control liquid assets as well as monitor exposure to interest rates and currencies with the goal of maintaining adequate liquidity for the SAP Group. High levels of liquid assets and marketable securities provide a strategic reserve, helping keep SAP flexible, sound, and independent. In September 2009, we replaced our existing €1 billion syndicated credit facility, which was scheduled to mature in November 2009. The new syndicated credit facility amounts to €1.5 billion and has a


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maturity of 3 years (scheduled to mature in September 2012). This facility and our other bilateral lines of credit are currently available for additional liquidity if required.
 
We believe that our liquidity is sufficient to meet our present operational needs and, together with expected cash flows from operations, will support our currently planned capital expenditure requirements for the next twelve months. However, given the current uncertain economic environment, there can be no assurance that a further downturn in the economy worldwide, in a particular region, or in demand for our products and services in general, will not have a material adverse impact on our liquidity.
 
To complement or expand our business in the future, we have made and expect to make acquisitions of businesses, products and technologies, and to enter into joint venture arrangements. These acquisitions and joint venture arrangements may require additional financing.
 
Due to the current global economic conditions and the credit markets in particular, refinancing conditions have become more difficult. Therefore, we monitor funding options available in the capital markets and trends in the availability of funds, as well as the cost of such funding. Depending on our future cash needs and future market conditions, we might issue debt instruments available to us with a view to maintaining financial flexibility and limiting repayment risk.
 
Analysis of Total Net Group Liquidity
 
Total group liquidity consists of cash and cash equivalents (e.g. cash at banks, highly liquid investments with original maturity of three months or less, money market funds and time deposits), restricted cash and current investments (e.g. investments with original maturities of greater than three months and remaining maturities of less than one year) as reported in our IFRS Consolidated Financial Statements.
 
Total financial debt consists of current (e.g. overdrafts and current bank loans) and non-current bank liabilities (e.g. private placements and long-term bank loans).
 
Total net group liquidity results from total group liquidity less total financial debt. Total net group liquidity should be considered in addition to, and not as a substitute to cash and cash equivalents, other financial assets and financial liabilities included in the Consolidated Financial Statements as presented in accordance with IFRS.
 
The table below presents our total group liquidity, total financial debt and total net group liquidity as of December 31, 2009:
 
                         
    2009     2008     Change in %  
    € millions        
 
Cash and cash equivalents
    1,884       1,280       47  
Current investments(1)
    400       382       5  
                         
Total group liquidity(2)
    2,284       1,662       37  
Current bank loans
    4       2,319       −100  
Non-current bank loans
    699       2       >100  
                         
Total financial debt
    703       2,321       −70  
                         
Total net group liquidity/debt
    1,581       −659       >100  
 
 
(1) Current investments are included within other financial assets on the statement of financial position.
 
(2) Total group liquidity mainly consisted of amounts held in U.S. dollars (approximately €153 million) and in euro (approximately €1,532 million) as of December 31, 2009.
 
The increase in total group liquidity from 2008 was mainly due to proceeds from our operations. The decrease in total financial debt from 2008 was mainly due to the repayment of our outstanding credit facility in connection with the Business Objects acquisition, which was partially offset by the issuance of private placement transactions in 2009.


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Regarding the impact of cash and cash equivalents, current investments as well as our bank loans on our income statements see an analysis of our finance income, net in the section, “Item 5. Operating and Financial Review and Prospects — Finance Income, net.”
 
Analysis of Consolidated Statements of Cash Flow
 
                                         
    Years Ended December 31,     Change in %
    Change in %
 
    2009     2008     2007     2009 vs. 2008     2008 vs. 2007  
    € millions              
 
Net cash provided by operating activities
    3,015       2,158       1,932       40       12  
Net cash used in investing activities
    −299       −3,766       −1,391       −92       >100  
Net cash provided by/(used in) financing activities
    −2,166       1,281       −1,287       >−100       >100  
 
Net cash provided by operating activities increased by €857 million or 40% in 2009 over 2008 mainly attributable to effective management of our working capital. On the other hand, the average collection period, which is measured in days sales outstanding, or DSO (defined as average number of days from revenue recognition to cash receipt from the customer) increased from 71 days in 2008 to 79 days in 2009, mainly as a result of the difficult economic environment in 2009, which led to an extension of payment terms and more late payments. Net cash used in investing activities decreased significantly from €3,766 million in 2008 to €299 million in 2009. The prior year figure resulted mainly from our acquisition of Business Objects. In 2009 we invested €225 million in our technology and business infrastructure by purchasing intangible assets and property, plant and equipment, a significant portion of which represented the purchase of vehicles, IT hardware and the cost of constructing office buildings. Net cash used in financing activities decreased by €3,447 million mainly due to repayment of the credit facility we entered into in connection with our acquisition of Business Objects. In addition, we issued private placement transactions (“Schuldschein”) totaling €697 million. The dividend distributed in 2009 was €594 million, unchanged since the previous year (2008: €594 million). We did not buy back any shares for treasury in 2009 (2008: €487 million).
 
Although profit after tax decreased slightly compared to 2007 net cash provided by operating activities increased by €226 million or 12% in 2008 over 2007. This was mainly attributable to effective management of our working capital. Net cash used in investing activities increased significantly from €1,391 million in 2007 to €3,766 million in 2008 mainly due to our acquisition of Business Objects in 2008. Also, in 2008 we invested €339 million in our technology and business infrastructure by purchasing intangible assets and property, plant and equipment, a significant portion of which represented the cost of constructing office buildings, the purchase of vehicles and IT hardware. Net cash provided by financing activities increased by €2,568 million mainly due to proceeds from the credit facility we entered into in connection with our acquisition of Business Objects, but also due to decreased spending on purchases of treasury stock (2008: €487 million; 2007: €1,005 million). The dividend distribution in 2008 was €594 million, an increase of 7% compared to the previous year (2007: €556).
 
Credit Lines
 
We are party to a revolving €1.5 billion syndicated credit facility agreement with an initial term of 3 years ending in September 2012. The use of the facility is not restricted by any financial covenants. Potential proceeds are for general corporate purposes. Borrowings under the facility bear interest of EURIBOR or LIBOR for the respective currency plus a margin ranging from 1.10% to 1.60% depending on the amount drawn. We are also required to pay a commitment fee of 0.44% per annum on unused amounts of the available credit. We entered into this credit facility to replace our existing credit facility which matured in November 2009. The facility amount was increased from €1 billion to €1.5 billion, which further enhances our financial flexibility. We did not, however, draw down the facility in 2009, neither did we ever draw down on the previous facility, nor do we


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currently intend to use the new facility. Consequently, there were no borrowings outstanding under the facility as at December 31, 2009.
 
As at December 31, 2009, SAP AG had additional available lines of credit totaling approximately €545 million. As at December 31, 2009, there were no borrowings outstanding under these lines of credit. Furthermore, certain of our foreign subsidiaries have lines of credit available that allow them to borrow funds in their respective local currencies at prevailing interest rates, generally to the extent SAP AG has guaranteed such amounts. As at December 31, 2009, approximately €51 million was available through such arrangements. Total aggregate borrowings of our foreign subsidiaries amounted to €6 million as at December 31, 2009.
 
OFF-BALANCE SHEET ARRANGEMENTS
 
Several entities of the SAP Group have entered into operating leases for office facilities, computer hardware and certain other equipment. These arrangements are sometimes referred to as a form of off-balance sheet financing. Rental expenses under these operating leases are set forth below under “Contractual Obligations.” We believe we do not have other forms of material off-balance sheet arrangements that would require disclosure other than those already disclosed.
 
CONTRACTUAL OBLIGATIONS
 
The table below presents our on- and off-balance sheet contractual obligations as of December 31, 2009:
 
                                         
    Payments due by period  
          Less than
                More than
 
Contractual obligations
  Total     1 year     1-3 years     3-5 years     5 years  
    € millions  
 
Short-term debt obligations(1)
    4       4       0       0       0  
Long-term debt obligations(1)
    778       23       464       291       0  
Operating lease obligations(2)
    727       221       243       131       132  
Purchase obligations(3)
    247       192       45       8       2  
Other long-term liabilities reflected on the statement of financial positions(4)
    77       0       55       0       22  
                                         
Total
    1,833       440       807       430       156  
 
 
 
(1) This represents bank loans and interest thereon.
 
(2) See Note 23 to our consolidated financial statements for additional information about operating lease obligations and the related rental expense.
 
(3) Purchase obligations represent agreements to purchase goods or services that are enforceable and legally binding on us that specify all significant terms, including: fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. The outstanding obligations include the construction of facilities, office equipment and car purchase commitments, food and security services and other facility commitments.
 
Our expected contributions to our pension and other post employment benefit plans are not included in the table above. We expect to contribute in 2010 statutory minimum and discretionary amounts of €1 million to our German defined benefit plans and €31 million to our foreign defined benefit plans, all of which are expected to be paid as cash contributions. Our contributions to our German and foreign defined contribution plans have ranged from €91 million to €132 million in 2007 through 2009; we expect similar contributions to be made in 2010. See Note 19a to our Consolidated Financial Statements for additional information on estimated future pension benefits to be paid.
 
(4) Amounts mainly consist of employee-related liabilities (€12 million) derivatives (€27 million) and deferred rent (€33 million). Not included in the table are non-current tax payables of €239 million, which include provisions for uncertainties in income taxes. Other noncurrent liabilities on the statement of financial position such as pension and other post employment


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benefit liabilities, deferred compensation, deferred income and deferred tax liabilities are not included in this table. For additional information on liabilities see Notes 18 and 19b to our Consolidated Financial Statements.
 
We expect to meet these contractual obligations with existing cash and our cash flows from operations. The timing of payments for the above contractual obligations is based on payment schedules for those obligations where set payments exist. For other obligations with no set payment schedules, estimates as to the most likely timing of cash payments have been made. The ultimate timing of these future cash flows may differ from these estimates.
 
Obligations under Indemnifications and Guarantees
 
Our software license agreements generally include certain provisions for indemnifying customers against liabilities if our software products infringe a third party’s intellectual property rights. In addition, we occasionally provide function or performance guarantees in routine consulting contracts and development arrangements. We also generally provide a six to twelve month warranty on our software. Our warranty liability is included in other provisions. For more information on other provisions see Note 19b to our Consolidated Financial Statements. For more information on obligations and contingent liabilities refer to Note 3 and Note 23 in our Consolidated Financial Statements.
 
RESEARCH AND DEVELOPMENT
 
For information on our R&D activities see “Item 4. Information about SAP — Research and Development.” For information on our R&D costs see “Item 5. Operating and Financial Review and Prospects — Operating Results” and for information related to our R&D employees see Item 6. Directors, Senior Management and Employees — Employees.”
 
CRITICAL ACCOUNTING ESTIMATES
 
Our Consolidated Financial Statements are prepared based on the accounting policies described in Note 3 to our Consolidated Financial Statements in this Annual Report on Form 20-F. The application of such policies requires management to make judgments, estimates and assumptions that affect the application of policies and the reported amounts of assets, liabilities, revenues and expenses in our Consolidated Financial Statements. We base our judgments, estimates and assumptions on historical and forecast information, as well as regional and industry economic conditions in which we or our customers operate, changes to which could adversely affect our estimates. Although we believe we have made reasonable estimates about the ultimate resolution of the underlying uncertainties, no assurance can be given that the final outcome of these matters will be consistent with what is reflected in our assets, liabilities, revenues and expenses. Actual results could differ from original estimates.
 
The accounting policies that most frequently require us to make judgments, estimates, and assumptions, and therefore are critical to understanding our results of operations, are:
 
  •  revenue recognition;
 
  •  valuation of trade receivable;
 
  •  accounting for share-based compensation;
 
  •  accounting for income tax;
 
  •  business combinations;


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  •  subsequent accounting for goodwill and other intangibles;
 
  •  accounting for legal contingencies; and
 
  •  recognition of internally generated intangible assets from development.
 
Our management periodically discusses these critical accounting policies with the Audit Committee of the Supervisory Board. See Note 3c to our Consolidated Financial Statements for further discussion on our critical accounting estimates and critical accounting policies.
 
NEW ACCOUNTING STANDARDS NOT YET ADOPTED
 
See Note 3e to our Consolidated Financial Statements for our discussion on new accounting standards not yet adopted.


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ITEM 6.  DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES
 
SUPERVISORY BOARD
 
The current members of the Supervisory Board of SAP AG, each member’s principal occupation, the year in which each was first elected and the year in which the term of each expires, respectively, are as follows:
 
                             
            Year
  Year
            First
  Term
Name
  Age  
Principal Occupation
  Elected   Expires
 
Prof. Dr. h.c. mult. Hasso Plattner, Chairman(1)(2)(4)(6)(7)(8)(11)
    66     Chairman of the Supervisory Board     2003       2012  
                             
Pekka Ala-Pietilä(1)(7)(8)(11)
    53     Co-founder and CEO Blyk Ltd.     2002       2012  
Prof. Dr. Wilhelm Haarmann(1)(2)(4)(5)
    59     Attorney at Law, Certified Public Auditor and Certified Tax Advisor; HAARMANN Partnerschaftsgesellschaft, Rechtsanwälte, Steuerberater, Wirtschaftsprüfer     1988       2012  
Bernard Liautaud(7)(12)
    47     General Partner, Balderton Capital     2008       2012  
Dr. h.c. Hartmut Mehdorn(1)(5)(6)
    67     Independent Consultant     1998       2012  
Prof. Dr.-Ing. Dr. h.c. mult. Dr.-Ing. E.h. mult. Joachim Milberg(1)(2)(3)(4)(7)(8)
    66     Chairman of the Supervisory Board of BMW AG     2007       2012  
Dr. Erhard Schipporeit(1)(3)(10)(11)
    61     Management Consultant     2005       2012  
Prof. Dr.-Ing. Dr.-Ing. E.h. Klaus Wucherer(1)(7)
    65     Managing Director of Dr. Klaus Wucherer Innovations- und Technologieberatung GmbH     2007       2012  
Lars Lamadé, Vice Chairman(4)(6)(9)
    38     Employee, Project Manager Service & Support     2002       2012  
Thomas Bamberger(3)(9)
    42     Employee, Chief Operating Officer Global Service & Support     2007       2012  
Panagiotis Bissiritsas(2)(5)(9)
    41     Employee, Support Expert     2007       2012  
Willi Burbach(4)(7)(9)
    47     Employee, Developer     1993       2012  
Peter Koop(4)(7)(9)
    43     Employee, Industry Business Development Expert     2007       2012  
Christiane Kuntz-Mayr(7)(13)
    47     Employee, Deputy Chairperson of the Works Council of SAP AG     2009       2012  
Dr. Gerhard Maier(2)(3)(9)
    56     Employee, Development Project Manager     1989       2012  
Stefan Schulz(5)(6)(7)(9)
    40     Employee, Development Project Manager     2002       2012  
 
 
(1) Elected by SAP AG’s shareholders on May 10, 2007.
 
(2) Member of the Compensation Committee.
 
(3) Member of the Audit Committee.
 
(4) Member of the General Committee.
 
(5) Member of the Finance and Investment Committee.
 
(6) Member of the Mediation Committee.
 
(7) Member of the Technology and Strategy Committee.
 
(8) Member of the Nomination Committee.
 
(9) Elected by SAP AG’s employees on April 23, 2007.
 
(10) Member of the Audit Committee and determined to be the Audit Committee financial expert.


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(11) Member of the Special Committee.
 
(12) Elected by SAP AG’s shareholders on June 3, 2008, replaced August-Wilhelm Scheer who resigned from the Supervisory Board on the same day.
 
(13) Replaced Helga Classen who left the Supervisory Board on December 31, 2008.
 
For detailed information on the Supervisory Board committees and their tasks, including the Audit Committee and Compensation Committee, please refer to “Item 10 Additional Information — Corporate Governance.”
 
Pursuant to the German Co-determination Act of 1976 (Mitbestimmungsgesetz), members of the Supervisory Board of SAP AG consist of eight representatives of the shareholders and eight representatives of the employees. Of the eight employee representatives, two must be nominated by the trade unions. The elected employees must be at least 18 years of age and must have been in the employment of SAP AG or one of its German subsidiaries for at least one year. They must also fulfill the other qualifications for election codified in Section 8 of the German Works Council Constitution Act. These qualifications include, among other things, not having been declared ineligible or debarred from holding public office by a court.
 
Certain current members of the Supervisory Board of SAP AG were members of supervisory boards and comparable governing bodies of enterprises other than SAP AG in Germany and other countries as of December 31, 2009. See Note 30 to our Consolidated Financial Statements for more detail. Apart from pension obligations towards employees, SAP AG has not entered into contracts with any member of the Supervisory Board that provide for benefits upon a termination of the employment or service of the member.
 
EXECUTIVE BOARD
 
The current members of the Executive Board, the year in which each member was first appointed and the year in which the term of each expires, respectively, are as follows:
 
                 
    Year First
  Year Current
Name
  Appointed   Term Expires
 
Bill McDermott, Co-CEO
    2008       2012  
Jim Hagemann Snabe, Co-CEO
    2008       2012  
Dr. Werner Brandt
    2001       2013  
Gerhard Oswald
    1996       2011  
Vishal Sikka
    2010       2012  
 
The following changes occurred in the Executive Board in 2009 and 2010:
 
  •  Claus Heinrich left SAP on May 31, 2009.
 
  •  On June 1, 2009 Léo Apotheker became the sole CEO as Henning Kagermann retired from SAP as planned on May 31, 2009.
 
  •  In February 2010, Léo Apotheker resigned as a member of the Executive Board and CEO.
 
  •  In February 2010, Bill McDermott and Jim Hagemann Snabe became Co-CEOs, succeeding Léo Apotheker.
 
  •  In February 2010, Vishal Sikka became a member of the Executive Board.
 
  •  In February 2010, John Schwarz resigned as a member of the Executive Board.
 
  •  In February 2010, Gerhard Oswald became COO replacing Erwin Gunst who stepped down.


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A description of the management responsibilities and backgrounds of the current members of the Executive Board are as follows:
 
Bill McDermott, Co-CEO (Vorstandssprecher), 48 years old, holds a master’s degree in business administration. He joined SAP in 2002 and became a member of its Executive Board on July 1, 2008. On February 7, 2010 he became Co-CEO alongside Jim Hagemann Snabe. He is responsible for global field operations and the Global Ecosystem & Partner Group.
 
Jim Hagemann Snabe, Co-CEO (Vorstandssprecher), 44 years old, holds a master degree in operational research. He joined SAP in 1990 and became a member of its Executive Board on July 1, 2008. On February 7, 2010 he became Co-CEO alongside Bill McDermott. He is responsible for product development. This includes solutions for large enterprises, small and medium size enterprises, and the technology platform.
 
Werner Brandt, CFO, 56 years old, business administration graduate. Werner Brandt joined SAP in early 2001 as the Chief Financial Officer and member of the Executive Board. Prior to joining SAP, Werner Brandt was CFO and member of the Executive Board of Fresenius Medical Care AG since 1999. In this role, he was also responsible for labor relations. Before joining Fresenius Medical Care AG, Werner Brandt headed the finance function of the European operations of Baxter International Inc. He is responsible for global finance including shared services, global legal, global intellectual property, SAP Ventures and Corporate Development, Global HR (acting). Further, he is SAP’s Labor Relations Director (acting).
 
Gerhard Oswald, COO, 56 years old, economics graduate. Gerhard Oswald joined SAP in 1981 and became a member of the Executive Board in 1996. He became Chief Operating Officer on February 11, 2010. In this position he is responsible for company operations and processes as well as internal IT. He is further responsible for global service and support.
 
Vishal Sikka, CTO, 42 years old, holds a PH.D. degree in computer science from Stanford University. He joined SAP in 2002 and became a member of its Executive Board on February 7, 2010 as the Chief Technology Officer. Before joining SAP he was area vice president for platform technologies at Peregrine Systems.
 
The members of the Executive Board of SAP AG as of December 31, 2009 that are members on other supervisory boards and comparable governing bodies of enterprises, other than SAP, in Germany and other countries, are set forth in Note 30 to our Consolidated Financial Statements. Apart from pension obligations, SAP AG has not entered into contracts with any member of the Executive Board that provide for benefits upon a termination of the employment of service of the member.
 
To our knowledge, there are no family relationships among the Supervisory Board and Executive Board members.
 
COMPENSATION REPORT
 
This compensation report outlines the criteria that we apply to determine compensation for Executive Board and Supervisory Board members, discloses the amount of compensation paid, and describes the compensation systems. It also contains information about Executive Board members’ share-based compensation plans, shares held by Executive Board and Supervisory Board members, and the directors’ dealings required to be disclosed in accordance with the German Securities Trading Act.
 
Compensation for Executive Board Members
 
Compensation System
 
In a departure from previous practice, in 2009 the Executive Board members’ compensation system was not set by the Compensation Committee of the Supervisory Board. Instead, the Compensation Committee prepared proposals, which (as is the case for individual Executive Board members’ total remuneration) were approved by the full Supervisory Board.


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Executive Board members’ compensation is intended to reflect the Group’s size and global presence as well as our economic and financial standing. The level is internationally competitive to reward committed, successful work in a dynamic environment.
 
The compensation of the Executive Board as a body is performance-based. It has three elements: a fixed element (salary), a performance-related element (directors’ profit-sharing), and a long-term incentive element (share-based compensation).
 
A compensation target is set for the total of fixed and performance-related elements. This target is reviewed and, if necessary, updated every year in light of our business performance and directors’ compensation at comparable companies on the international stage. Every year, the Supervisory Board sets the target performance-related compensation, reflecting the relevant values in SAP’s budget for that year. The number of virtual stock options issued to each member of the Executive Board in 2009 by way of share-based compensation was decided by the Compensation Committee on May 6, 2009, and reflected the fair value of the options.
 
The following criteria apply to the elements of Executive Board compensation for 2009:
 
  •  The fixed element is paid as a monthly salary.
 
  •  The amount of performance-related compensation to be paid out in respect of 2009 depended on the SAP Group’s achievement of its targets for (non-GAAP) operating margin, (non-GAAP) operating income, and the cash-flow conversion ratio (U.S. GAAP).
 
  •  On February 11, 2010, the Supervisory Board assessed SAP’s performance against the agreed targets and determined how much performance-related compensation was payable. The payment will be made after the Annual General Meeting of Shareholders in June 2010.
 
  •  The regular form of share-based compensation was the issue of virtual stock options under the terms of the 2009 stock option plan (SOP Performance Plan 2009). The terms and details of the SOP Performance Plan 2009 are described in Note 28 in the Notes to Consolidated Financial Statements section.
 
Clauses are included in the contracts of Executive Board members Bill McDermott and, with effect from 2009, John Schwarz to fix euro-denominated compensation in their local currencies.
 
Amount of Compensation
 
Executive Board members’ compensation was as follows in 2009:
 
                                         
                Regular
       
          Performance-Related
    Long-Term
       
    Fixed Elements     Element     Incentive Elements        
                Directors’
    Share-Based
       
                Profit-
    Compensation
       
    Salary     Other(1)     Sharing     (SAP SOP 2009)(2)     Total  
    € (000)  
 
Prof. Dr. Henning Kagermann (Co-CEO and Member until May 31, 2009)
    312.5       7.4       2,026.2             2,346.1  
Léo Apotheker (Co-CEO)
    750.0       137.3       4,862.8       950.0       6,700.1  
Dr. Werner Brandt
    455.0       19.1       2,950.1       577.0       4,001.2  
Erwin Gunst
    455.0       36.0       2,950.1       577.0       4,018.1  
Prof. Dr. Claus E. Heinrich (until May 31, 2009)
    189.6       9.3       658.8             857.7  
Bill McDermott(3)
    900.4       74.9       2,776.7       577.0       4,329.0  
Gerhard Oswald
    455.0       437.5       2,950.1       577.0       4,419.6  
John Schwarz(4)
    581.5       28.2       2,910.7       577.0       4,097.4  
Jim Hagemann Snabe
    455.0       131.1       2,950.1       577.0       4,113.2  
                                         
Total
    4,554.0       880.8       25,035.6       4,412.0       34,882.4  
                                         


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(1) Insurance contributions, benefits in kind, expenses for maintenance of two households due to work abroad, reimbursement legal and tax advice fees, leave compensation
 
(2) Fair value at the time of allocation
 
(3) Includes discrete payments arising through application of the fixed exchange-rate clause to the following items: salary for 2008: € 29,600; profit-sharing bonus for 2008: €53,200; salary for 2009: € 47,500; profit-sharing bonus for 2009: € 91,900
 
(4) Includes discrete payments arising through application of the fixed exchange-rate clause to the following items: salary for 2009: € 5,000; profit-sharing bonus for 2009: €29,000
 
The values for regular share-based compensation in the table above result from the following allocations of virtual stock options granted in 2009 under the SOP Performance Plan 2009.
 
                                                         
    2009 Allocations  
                Total Fair
                         
                Value of
                         
                Long-Term
                         
          Fair Value
    Incentive
    Fair Value
                   
          per Right
    Elements
    per Right on
    Total Value on
             
          at Time of
    at Time of
    Dec. 31,
    Dec. 31,
             
    Quantity     Grant     Grant     2009     2009              
              €(000)         €(000)              
 
Prof. Dr. Henning Kagermann (CEO and Member until May 31, 2009)(1)
                                             
Léo Apotheker (Co-CEO)
    169,040       5.62       950.0       4.89       275.5                  
Dr. Werner Brandt
    102,670       5.62       577.0       4.89       167.4                  
Erwin Gunst
    102,670       5.62       577.0       4.89       167.4                  
Prof. Dr. Claus E. Heinrich(1)
                                             
Bill McDermott
    102,670       5.62       577.0       4.89       167.4                  
Gerhard Oswald
    102,670       5.62       577.0       4.89       167.4                  
John Schwarz
    102,670       5.62       577.0       4.89       167.4                  
Jim Hagemann Snabe
    102,670       5.62       577.0       4.89       167.4                  
                                                         
Total
    785,060               4,412.0               1,279.9                  
                                                         
 
 
1) Retired May 31, 2009. No allocations in 2009.
 
The following table shows total Executive Board compensation in 2008, including SAP SOP 2007 stock options granted.
 
                                         
          Performance-
    Regular Long-Term
       
                Related
    Incentive Elements        
                Element     Share-Based
       
    Fixed Elements     Directors’
    Compensation
       
   
Salary
    Other(1)     Profit-Sharing     (SAP SOP 2007)(2)     Total  
    €(000)  
 
Prof. Dr. Henning Kagermann (Co-CEO and member until May 31, 2009)
    750.0       15.7       2,606.1       948.4       4,320.2  
Léo Apotheker (Co-CEO)
    687.5       334.5       2,388.9       632.3       4,043.2  
Dr. Werner Brandt
    455.0       23.5       1,581.0       577.3       2,636.8  
Erwin Gunst(3)
    227.5       18.1       790.5             1,036.1  
Prof. Dr. Claus E. Heinrich
    455.0       19.8       1,581.0       577.3       2,633.1  
Bill McDermott(3)
    395.2       142.4       631.3             1,168.9  
Gerhard Oswald
    455.0       627.9       1,581.0       577.3       3,241.2  
John Schwarz(4)
    424.9       14.3       1,295.2       577.3       2,311.7  
Jim Hagemann Snabe(3)
    227.5       22.3       790.5             1,040.3  
Dr. Peter Zencke (member until Dec. 31, 2008)
    455.0       27.8       1,581.0       577.3       2,641.1  
                                         
Total
    4,532.6       1,246.3       14,826.5       4,467.2       25,072.6  
                                         


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(1) Insurance contributions, benefits in kind, expenses for maintenance of two households due to work abroad, compensation from seats on other governing bodies in the SAP Group, reimbursement of legal fees.
 
(2) Fair value at the time of allocation.
 
(3) Member of the Executive Board from July 1, 2008. (The table shows compensation since that date.)
 
(4) Member of the Executive Board from March 1, 2008. (The table shows compensation since that date.)
 
      Share-Based Compensation Under SAP SOP 2007
 
                                         
    2008 Allocations  
                Total Fair
             
                Value of
             
                Long-Term
             
          Fair Value
    Incentive
    Fair Value
       
          per Right
    Elements
    per Right on
    Total Value on
 
          at Time of
    at Time of
    Dec. 31,
    Dec. 31,
 
    Quantity     Grant     Grant     2008     2008  
              €(000)         €(000)  
 
Prof. Dr. Henning Kagermann (Co-CEO and Member until May 31, 2009)(3)
    133,396       7.11       948.4       4.67       623.0  
Léo Apotheker (Co-CEO)
    88,933       7.11       632.3       4.67       415.3  
Dr. Werner Brandt
    81,200       7.11       577.3       4.67       379.2  
Erwin Gunst(1)
                             
Prof. Dr. Claus E. Heinrich(4)
    81,200       7.11       577.3       4.67       379.2  
Bill McDermott(1)
                             
Gerhard Oswald
    81,200       7.11       577.3       4.67       379.2  
John Schwarz(2)
    81,200       7.11       577.3       4.67       379.2  
Jim Hagemann Snabe(1)
                             
Dr. Peter Zencke(5)
    81,200       7.11       577.3       4.67       379.2  
                                         
Total
    628,329               4,467.2               2,934.3  
                                         
 
 
(1) Member of the Executive Board from July 1, 2008. (No allocations since that date.)
 
(2) Member of the Executive Board from March 1, 2008. (The table shows allocations since that date.)
 
(3) Retired May 31, 2009. Subject to expiration of term, options remain open under a two-year grace period.
 
(4) Retired May 31, 2009. The options can be exercised until end of term.
 
(5) Retired December 31, 2008. The options can be exercised until end of term.
 
End-of-Service Benefits
 
Normal End-of-Service Undertakings
 
      Retirement Pension Plan
 
Members of the Executive Board receive a retirement pension when they reach the retirement age of 60 and vacate their Executive Board seat or a disability pension if, before reaching the regular retirement age, they become subject to occupational disability or permanent incapacity. A surviving dependant’s pension is paid on the death of a former member of the Executive Board. The disability pension is 100% of the vested retirement pension entitlement and is payable until the beneficiary’s 60th birthday, after which it is replaced by a retirement pension. The surviving dependant’s pension is 60% of the retirement pension or vested disability pension entitlement at death. Entitlements are enforceable against SAP AG.


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The benefit payable has been agreed with the active Executive Board members. If service is ended prematurely, pension entitlement is reduced in proportion as the actual length of service stands in relation to the maximum possible length of service.
 
On January 1, 2000, SAP AG introduced a contributory retirement pension plan. At that time, the performance-based retirement plan was discontinued for Executive Board members. Entitlements accrued up to December 31, 1999, were unaffected. The pension benefits are derived from any accrued entitlements on December 31, 1999, under performance-based pension agreements and a salary-linked contribution for the period commencing January 1, 2000. The contribution is 4% of applicable compensation up to the applicable income threshold plus 14% of applicable compensation above the applicable income threshold. For this purpose, applicable compensation is 180% of annual base salary. The applicable income threshold is the statutory annual income threshold for the state pension plan in Germany (West), as amended from time to time.
 
Exceptional retirement pension agreements apply to the following Executive Board members:
 
  •  Léo Apotheker’s agreement provides only for a retirement pension, but not for a surviving dependant’s or disability pension. The pension contribution reflects his participation in the French social security system in that the employer contributions paid by SAP under the French social insurance plan are deducted from it.
 
  •  Henning Kagermann’s rights to retirement pension benefits were increased by further annual contributions because he remained a member of the Executive Board after his 60th birthday until his retirement on May 31, 2009.
 
  •  Bill McDermott has rights to future benefits under the pension plan of SAP America. The pension plan of SAP America is a cash balance plan that on retirement provides either monthly pension payments or a lump sum. The pension becomes available from the beneficiary’s 65th birthday. Subject to certain conditions, the plan also provides earlier payment or invalidity benefits. SAP also made contributions to a third-party pension plan for Bill McDermott. In 2009, SAP paid contributions totaling €199,600 (2008: €474,500). SAP’s contributions reflect Bill McDermott’s payments into this pension plan. The SAP America pension plan closed with effect from January 1, 2009. Interest continues to be paid on the earned rights to benefits. In view of these circumstances, SAP adjusted its payments to a non-SAP pension plan.
 
  •  Instead of paying for entitlements under the pension plan for Executive Board members, SAP pays equivalent amounts to a non-SAP pension plan for Jim Hagemann Snabe. In 2009, SAP paid contributions totaling €108,400 (2008: €92,100).
 
  •  SAP made no retirement pension plan contributions in respect of John Schwarz in 2008 and 2009.


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The following table shows the change in total projected benefit obligation (PBO) and in the total accruals for pension obligations to Executive Board members:
 
                                                                                 
    Prof. Dr. 
                                                       
    Henning
    Léo
                Prof. Dr. 
                               
    Kagermann
    Apotheker
    Dr. Werner
          Claus E.
    Bill
    Gerhard
                   
    (Co-CEO)(2)     (Co-CEO)     Brandt     Erwin Gunst(1)     Heinrich3)     McDermott     Oswald     Total              
    €(000)  
 
PBO January 1, 2008
    5,865.2       422.5       613.7       280.3       2,730.9       588.4       3,014.8       13,515.8                  
Less plan assets market value January 1, 2008
    5,228.0       630.4       510.7       272.9       2,028.7       45.0       2,316.4       11,032.1                  
                                                                                 
Accrued January 1, 2008
    637.2       −207.9       103.0       7.4       702.2       543.4       698.4       2,483.7                  
PBO change in 2008
    −277.2       17.3       88.1       108.9       81.0       366.6       84.3       469.0                  
Plan assets change in 2008
    277.2       28.4       113.3       −224.8       282.6       −11.7       320.2       785.2                  
PBO December 31, 2008
    5,588.0       439.8       701.8       389.2       2,811.9       955.0       3,099.1       13,984.8                  
Less plan assets market value December 31, 2008
    5,505.2       658.8       624.0       48.1       2,311.3       33.3       2,636.6       11,817.3                  
                                                                                 
Accrued December 31, 2008
    82.8       −219.0       77.8       341.1       500.6       921.7       462.5       2,167.5                  
PBO change in 2009
    317.4       88.4       201.0       92.0       −58.0       3.1       527.1       1,171.0                  
Plan assets change in 2009
    255.0       29.2       31.1       97.4       436.2       9.2       237.6       1,095.7                  
PBO December 31, 2009
    5,905.4       528.2       902.8       481.2       2,753.9       958.1       3,626.2       15,155.8                  
Less plan assets market value December 31, 2009
    5,760.2       688.0       655.1       145.5       2,747.5       42.5       2,874.2       12,913.0                  
                                                                                 
Accrued December 31, 2009
    145.2       −159.8       247.7       335.7       6.4       915.6       752.0       2,242.8                  
                                                                                 
 
 
(1) When Erwin Gunst joined the Executive Board and his employment with SAP’s Switzerland affiliate ended, his vested plan funds were transferred to an external vested benefits account.
 
(2) Member of Executive Board and Co-CEO until May 31, 2009
 
(3) Member of Executive Board until May 31, 2009
 
The following table shows the annual pension entitlement of each member of the Executive Board on reaching age 60 based on entitlements from SAP under performance-based and salary-linked plans vested on December 31, 2009:
 
                 
    Vested on
    Vested on
 
    December 31,
    December 31,
 
    2009     2008  
    €(000)  
 
Prof. Dr. Henning Kagermann(2)
    340.4(1 )     334.9(1 )
Léo Apotheker (Co-CEO)
    45.5       45.5  
Dr. Werner Brandt
    54.1       48.0  
Erwin Gunst
    34.4       32.8  
Prof. Dr. Claus E. Heinrich(3)
    189.7       186.1  
Bill McDermott
    124.2       121.8  
Gerhard Oswald
    208.4       201.2  
 
 
(1) Due to the extension of Henning Kagermann’s contract beyond his 60th birthday, these values represent the retirement pension entitlement that he received after his current Executive Board contract expired on May 31, 2009, based on the entitlements vested on May 31, 2009, and on December 31, 2008, respectively.


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(2) Member of Executive Board and Co-CEO until May 31, 2009
 
(3) Member of Executive Board until May 31, 2009
 
These are vested entitlements. To the extent that members continue to serve on the Executive Board and that therefore more contributions are made for them in the future, pension actually payable at age 60 will be more than shown in the table.
 
Postcontractual Noncompete Provisions
 
During the agreed 12-month postcontractual noncompete period, Executive Board members receive abstention payments corresponding to 50% of their final average contractual compensation as members.
 
Early End-of-Service Undertakings
 
Severance Payments
 
The standard contract for all Executive Board members since January 1, 2006, provides that on termination before full term (for example, where the member’s appointment is revoked, where the member becomes occupationally disabled, or in connection with a change of control), SAP AG will pay to the member the outstanding part of the compensation target for the entire remainder of the term, appropriately discounted for early payment. A member has no claim to that payment if he or she leaves SAP for reasons for which he or she is responsible.
 
If an Executive Board member’s post on the Executive Board expires or ceases to exist because of, or as a consequence of, change or restructuring or due to a change of control, SAP AG and each Executive Board member has the right to terminate the employment contract within eight weeks of the occurrence by giving six months’ notice. A change of control is deemed to occur when a third party is required to make a mandatory takeover offer to the shareholders of SAP AG under the German Securities Acquisition and Takeover Act, when SAP AG merges with another company and becomes the subsumed entity, or when a control or profit transfer agreement is concluded with SAP AG as the dependent company. An Executive Board member’s contract can also be terminated before full term if his or her appointment as an SAP AG Executive Board member is revoked in connection with a change of control.
 
Postcontractual Noncompete Provisions
 
Abstention compensation for the postcontractual noncompete period as described above is also payable on early contract termination.
 
Payments to Retiring Executive Board Members in 2009
 
Henning Kagermann’s term of office on the Executive Board expired on May 31, 2009, as did the notice period in his contract of employment. He received the following payments in 2009 in connection with his retirement:
 
  •  Henning Kagermann receives monthly abstention compensation of €163,200, corresponding to 50% of his final average contractual compensation, in consideration of an agreed 12-month postcontractual noncompete period.
 
  •  He receives a monthly retirement pension of €28,400.
 
  •  Upon termination of his employment contract, Henning Kagermann received compensation for unused leave totaling €1,199,400.


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Claus Heinrich’s contract as an Executive Board member was ended with effect from May 31, 2009. He received the following payments in 2009 in connection with his retirement:
 
  •  Claus Heinrich received a payment of €4,120,600 in relation to the early termination of his contract, in accordance with the agreements on payments for early termination.
 
  •  Upon termination of his employment contract, Claus Heinrich received compensation for unused leave totaling €235,800.
 
  •  The terms of the stock-based compensation plan notwithstanding, it was agreed that Claus Heinrich may exercise his rights pertaining to allocations under SAP SOP 2007 without limitation until they expire.
 
  •  We have set aside the postcontractual noncompete provisions in his contract.
 
Payments to Former Executive Board Members
 
In 2009, we paid pension benefits of €764,000 to Executive Board members who had retired before January 1, 2009 (2008: €763,000). At the end of the year, the PBO for former Executive Board members was €15,777,000 (2008: €11,367,000). Plan assets of €16,512,000 are available to service these obligations (2008: €12,646,000).
 
Additionally, until December 2009 former Executive Board member Peter Zencke received monthly abstention compensation of €98,700, corresponding to 50% of his final average contractual compensation, in consideration of an agreed 12-month postcontractual noncompete period.
 
Executive Board Members’ Long-Term Incentives
 
Members of the Executive Board hold virtual stock options under the SOP Performance Plan 2009 and SAP SOP 2007, stock appreciation rights (STARs) under the Incentive Plan 2010, stock options under SAP SOP 2002, and stock options and convertible bonds under the LTI Plan 2000, which were granted to them in previous years. For information about the terms and details of these plans, see the Notes to the Consolidated Financial Statements section, Note 28.
 
SOP PERFORMANCE PLAN 2009
 
The table below shows Executive Board members’ holdings, on December 31, 2009, of virtual stock options issued under the SOP Performance Plan 2009.
 
The strike price for an option varies with the performance of SAP stock over time against the TechPGI index. The gross profit per option is limited to €30.80, corresponding to 110% of the SAP share price on the date of issue.
 
The issued options have a term of five years and can only be exercised on specified dates after the two-year vesting period. Therefore, none of the options held could be exercised on December 31, 2009.


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SOP Performance Plan 2009 Stock Options
 
                                         
                      Fair Value
       
          Holding on
    Fair Value
    per Unit on
    Accrual on
 
    Year
    December 31,
    per Unit at
    December 31,
    December 31,
 
    Granted     2009     Time of Grant     2009     2009  
          Quantity of
            €(000)  
          Options                    
 
Prof. Dr. Henning Kagermann (Co-CEO until May 31, 2009)(1)
    2009                          
Léo Apotheker (Co-CEO)
    2009       169,040       5.62       4.89       275.5  
Dr. Werner Brandt
    2009       102,670       5.62       4.89       167.4  
Erwin Gunst
    2009       102,670       5.62       4.89       167.4  
Prof. Dr. Claus E. Heinrich(1)
    2009                          
Bill McDermott
    2009       102,670       5.62       4.89       167.4  
Gerhard Oswald
    2009       102,670       5.62       4.89       167.4  
John Schwarz
    2009       102,670       5.62       4.89       167.4  
Jim Hagemann Snabe
    2009       102,670       5.62       4.89       167.4  
                                         
Total
            785,060                       1,279.9  
                                         
 
 
(1) Retired May 31, 2009. No allocations in 2009.
 
SAP SOP 2007
 
The table below shows Executive Board members’ holdings, on December 31, 2009, of virtual stock options issued to them under the SAP SOP 2007 plan since its inception, including virtual stock options issued to them both during and before their respective membership of the Executive Board.
 
The strike price for an option is 110% of the base price. The premium of 10% on the base price is to discourage exercise of the options unless the market price of SAP stock has risen by at least 10% compared with the base price. The issued options have a term of five years and can only be exercised on specified dates after the two-year vesting period. The options issued in 2007 could be exercised with effect from June 2009, following expiration of the two-year vesting period.


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      SAP SOP 2007 Stock Options
 
                                         
                      Fair Value
       
          Holding on
    Fair Value
    per Unit on
    Accrual on
 
    Year
    December 31,
    per Unit at
    December 31,
    December 31,
 
    Granted     2009     Time of Grant     2009     2009  
          Quantity of
            €(000)  
          Options                    
 
Prof. Dr. Henning Kagermann (Co-CEO until May 31, 2009)(3)
    2007       118,637       8.00       3.09       366.6  
      2008       133,396       7.11       5.21       637.0  
Léo Apotheker (Co-CEO)
    2007       79,093       8.00       3.09       244.4  
      2008       88,933       7.11       5.21       424.7  
Dr. Werner Brandt
    2007       72,216       8.00       3.09       223.1  
      2008       81,200       7.11       5.21       387.8  
Erwin Gunst(1)
    2007       56,258       8.00       3.09       173.8  
      2008       70,284       7.11       5.21       335.7  
Prof. Dr. Claus E. Heinrich(4)
    2007       72,216       8.00       3.09       223.1  
      2008       81,200       7.11       5.21       387.8  
Bill McDermott(1)
    2007       62,508       8.00       3.09       193.1  
      2008       70,284       7.11       5.21       335.7  
Gerhard Oswald
    2007       72,216       8.00       3.09       223.1  
      2008       81,200       7.11       5.21       387.8  
John Schwarz(2)
    2007                          
      2008       81,200       7.11       5.21       387.8  
Jim Hagemann Snabe(1)
    2007       37,505       8.00       3.09       115.9  
      2008       56,228       7.11       5.21       268.5  
                                         
Total
            1,314,574                       5,315.9  
                                         
 
 
(1) Member from July 1, 2008. The holding was allocated before appointment to the Executive Board.
 
(2) Member from March 1, 2008. Only allocations since appointment to the Executive Board are shown.
 
(3) Retired May 31, 2009. Subject to expiration of term, options remain open under a two-year grace period.
 
(4) Retired May 31, 2009. The options can be exercised until end of term.
 
Incentive Plan 2010
 
The additional nonrecurring share-based compensation awarded in 2006 comprises STARs for the Incentive Plan 2010 share-based compensation plan. The Incentive Plan 2010 is a share-based compensation plan intended to reward a substantial increase in our market capitalization. The Executive Board will qualify for payout under the plan only if, not later than the end of 2010, SAP’s average market capitalization during the last six months of a year is not less than 50% greater than its average value between July 1 and December 31, 2005, and SAP stock outperforms the S&P North Software-Software Index (which is the successor of the GSTI Software index) over the same period. Payouts are scaled as follows:
 
  •  If market capitalization does not increase by 50% or more, the Executive Board will not receive a payout.
 
  •  If market capitalization increases by more than 50% but less than 100%, target achievement will be measured progressively.
 
  •  If SAP’s market capitalization increases not less than twofold during the said period, the Executive Board will receive a payout of €100 million.


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The STARs awarded to Executive Board members under this plan expire on December 31, 2010. For information about the terms and details of these plans, see the Notes to the Consolidated Financial Statements section, Note 28.
 
Nonrecurring Share-Based Compensation: Incentive Plan 2010
 
                                 
                Fair Value per
       
    Original
    Fair Value per
    Unit on
    Accrual on
 
    Quantity
    Unit at Time of
    December 31,
    December 31,
 
    Granted     Grant     2009     2009  
    Number of
            €(000)  
    Rights                    
 
Prof. Dr. Henning Kagermann (Co-CEO until May 31, 2009)(2)
    188,182       24.87       0.15       22.4  
Léo Apotheker (Co-CEO)
    125,455       24.87       0.15       14.9  
Dr. Werner Brandt
    62,727       24.87       0.15       7.5  
Erwin Gunst(1)
    28,815       14.02       0.15       3.4  
Prof. Dr. Claus E Heinrich(2)
    62,727       24.87       0.15       7.5  
Bill McDermott(1)
    45,345       14.02       0.15       5.4  
Gerhard Oswald
    62,727       24.87       0.15       7.5  
Jim Hagemann Snabe(1)
    17,290       14.02       0.15       2.0  
                                 
Total
    593,268                       70.6  
                                 
 
 
(1) Member from July 1, 2008. These rights were allocated before appointment to the Executive Board.
 
(2) Retired May 31, 2009. Subject to expiration of term, options remain open under a two-year grace period.
 
SAP SOP 2002
 
The table below shows Executive Board members’ December 31, 2009, holdings of stock options issued in previous years under the SAP SOP 2002 plan since its inception.
 
The strike price for an SAP SOP 2002 stock option is 110% of the base price of one SAP share. The base price is the arithmetic mean closing auction price for SAP stock in the Xetra trading system (or its successor system) over the five business days immediately before the issue date of that stock option. The strike price cannot be less than the closing auction price on the day before the issue date. The issued options have a term of five years and can only be exercised on specified dates after the two-year vesting period.
 
As a result of the issue on December 21, 2006, of bonus shares at a one-to-three ratio under a capital increase from corporate funds, on exercise each stock option now entitles its beneficiary to four shares. For better comparability with the price of SAP stock since implementation of the capital increase, the following table shows not the number (quantity) of options but the number (quantity) of shares to which they entitle the holder. Consequently, the strike prices shown are prices per share and not per option. The number of shares shown in the table is four times the number of options, and the strike price for an option is four times the strike price per share shown in the table.
 
In December 2009, the Supervisory Board agreed an amendment to the terms of SAP SOP 2002 for options granted in 2005. For details of the amendment, see the Notes to the Consolidated Financial Statements section, Note 28.
 
The right to exercise options issued in 2004 expired in 2009.


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      SAP SOP 2002 Stock Options
 
                                                                         
                Holding on
    Rights
                Holding on
 
                January 1, 2009     Exercised
          Forfeited
    December 31, 2009  
                      Remaining
    in 2009     Price on
    Shares(2)           Remaining
 
    Year
    Strike Price
    Quantity
    Term in
    Quantity of
    Exercise
    Quantity of
    Quantity of
    Term in
 
    Granted     per Share     of Shares     Years     Shares     Day     Shares     Shares     Years  
                                                     
 
Prof. Dr. Henning Kagermann (Co-CEO and Member until May 31, 2009)(3)
    2004 (2)     37.50       200,000       0.13                   200,000.00              
      2005       33.55       267,820       1.11                         267,820       0.11  
      2006       46.48       143,404       2.10                         143,404       1.10  
Léo Apotheker (Co-CEO)
    2004 (2)     37.50       112,000       0.13                   112,000              
      2005       33.55       149,980       1.11                         149,980       0.11  
      2006       46.48       95,604       2.10                         95,604       1.10  
Dr. Werner Brandt
    2004 (2)     37.50       112,000       0.13                   112,000              
      2005       33.55       149,980       1.11                         149,980       0.11  
      2006       46.48       87,292       2.10                         87,292       1.10  
Erwin Gunst(1)
    2005       33.55       61,264       1.11                         61,264       0.11  
      2006       46.48       44,596       2.10                         44,596       1.10  
Prof. Dr. Claus E. Heinrich(3)
    2004 (2)     37.50       112,000       0.13                   112,000              
      2005       33.55       149,980       1.11                         149,980       0.11  
      2006       46.48       87,292       2.10                         87,292       1.10  
Bill McDermott(1)
    2006       46.48       77,296       2.10                         77,296       1.10  
Gerhard Oswald
    2005       33.55       149,980       1.11                         149,980       0.11  
      2006       46.48       87,292       2.10                         87,292       1.10  
Jim Hagemann Snabe(1)
    2005       33.55       51,180       1.11                         51,180       0.11  
      2006       46.48       37,164       2.10                         37,164       1.10  
                                                                         
Total
                    2,176,124                               536,000       1,640,124          
                                                                         
 
 
1) Member from July 1, 2008. These rights were allocated before appointment to the Executive Board.
 
2) The options from the 2004 tranche were forfeited on February 16, 2009 (Plan end date).
 
3) Retired May 31, 2009. Subject to expiration of term, options remain open under a two-year grace period.
 
LTI Plan 2000
 
Beneficiaries under the LTI Plan 2000 could choose between convertible bonds and stock options. The chief difference was in the way the exercise or conversion price was determined. The bond conversion price depends on the closing price of SAP stock the day before the bond was issued, while the option strike price varies with the performance of SAP stock over time against the S&P North Software-Software Index (the successor of the GSTI Software index). The issued options have a term of ten years and could only be exercised in portions of one-third each on specified dates after two-year, three-year, or four-year vesting periods respectively.
 
The table below shows stock options held by members of the Executive Board on December 31, 2009, granted in earlier years under the LTI Plan 2000. The strike prices for LTI Plan 2000 stock options reflect the prices payable by an Executive Board member for one SAP common share on exercise of the option on December 31, 2009. The strike prices vary with the performance of SAP stock over time against the S&P North Software-Software Index. As a result of the issue on December 21, 2006, of bonus shares at a one-to-three ratio under a capital increase from corporate funds, on exercise each stock option now entitles its beneficiary to four shares. For better comparability with the price of SAP stock since implementation of the capital increase, the following table shows not the number (quantity) of options but the number (quantity) of shares to which they entitle the holder. Consequently, the strike prices shown are prices per share and not per option. The number of shares


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shown in the table is four times the number of options, and the strike price for an option is four times the strike price per share shown in the table.
 
      LTI Plan 2000 Stock Options
 
                                                                 
                      Rights
             
                Holding on
    Exercised
          Holding on
 
                January 1, 2009     in 2009           December 31, 2009  
                      Remaining
          Price on
          Remaining
 
    Year
    Strike Price
    Quantity
    Term in
    Quantity of
    Exercise
    Quantity of
    Term in
 
    Granted     per Share     of Shares     Years     Shares     Date     Shares     Years  
                                             
 
Prof. Dr. Henning Kagermann (Co-CEO and Member until May 31, 2009)(1)
    2000       18.65       112,128       1.14       112,128       34.55              
      2001       22.67       157,500       2.14                   157,500       1.14  
Léo Apotheker (Co-CEO)(2)
    2002       28.00       87,500       3.14                   87,500       2.14  
                                                                 
Total
                    357,128               112,128               245,000          
                                                                 
 
 
(1) Retired May 31, 2009. Subject to expiration of term, options remain open under a two-year grace period.
 
(2) Member from August 1, 2002. This holding was allocated before appointment to the Executive Board.
 
The table below shows convertible bonds held by members of the Executive Board on December 31, 2009, granted in earlier years under the LTI Plan 2000. The strike prices for LTI Plan 2000 convertible bonds reflect the prices payable by an Executive Board member for one SAP share on conversion of the bond. The strike prices are fixed and correspond to the quoted price of one SAP share on the business day immediately preceding the grant of the convertible bond. As a result of the issue on December 21, 2006, of bonus shares at a one-to-three ratio under a capital increase from corporate funds, on conversion each bond now entitles its beneficiary to four shares. For better comparability with the price of SAP stock since implementation of the capital increase, the following table shows not the number (quantity) of convertible bonds but the number (quantity) of shares to which they entitle the holder. Consequently, the strike prices shown are prices per share and not per bond. The number of shares shown in the table is four times the number of bonds, and the strike price for a bond is four times the strike price per share shown in the table.
 
      LTI Plan 2000 Convertible Bonds
 
                                                                 
                      Rights
             
                Holding on
    Exercised
          Holding on
 
                January 1, 2009     in 2009           December 31, 2009  
                      Remaining
          Price on
          Remaining
 
    Year
    Strike Price
    Quantity
    Term
    Quantity of
    Exercise
    Quantity of
    Term
 
    Granted     per Share     of Shares     in Years     Shares     Day     Shares     in Years  
                                             
 
Prof. Dr. Henning
Kagermann (Co-CEO
and Member until
May 31, 2009)(1)
    2000       72.58       89,700       1.14                   89,700       0.14  
      2001       47.81       126,000       2.14                   126,000       1.14  
      2002       37.88       360,000       3.14                   360,000       2.14  
Léo Apotheker (Co-CEO)(2)
    2000       83.67       95,400       1.19                   95,400       0.19  
      2001       47.81       120,000       2.14                   120,000       1.14  
      2002       37.88       70,000       3.14                   70,000       2.14  
Dr. Werner Brandt
    2001       47.81       20,000       2.14                   20,000       1.14  
      2002       37.88       120,000       3.14                   120,000       2.14  
Prof. Dr. Claus E Heinrich(1)
    2000       72.58       65,700       1.14                   65,700       0.14  
      2001       47.81       88,000       2.14                   88,000       1.14  
      2002       37.88       200,000       3.14                   200,000       2.14  
Gerhard Oswald
    2000       72.58       65,700       1.14                   65,700       0.14  
      2001       47.81       88,000       2.14                   88,000       1.14  
                                                                 
Total
                    1,508,500                               1,508,500          
                                                                 


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(1) Retired May 31, 2009. Subject to expiration of term, the convertible bonds remain open under a two-year grace period.
 
(2) Member from August 1, 2002. This holding was allocated before appointment to the Executive Board.
 
Total Expense for Share-Based Compensation
 
In the report year and the prior year, total expense for the share-based compensation plans of Executive Board members was recorded as follows:
 
                 
    2009     2008  
    €(000)  
 
Prof. Dr. Henning Kagermann (Co-CEO and Member until May 31, 2009)
    167,9       55.9  
Léo Apotheker (Co-CEO)
    376,3       37.3  
Dr. Werner Brandt
    351,8       98.9  
Erwin Gunst(1)
    343,1       108.0  
Prof. Dr. Claus E. Heinrich
    184,5       98.9  
Bill McDermott(1)
    339,3       97.4  
Gerhard Oswald
    351,8       98.9  
John Schwarz(2)
    397,0       158.1  
Jim Hagemann Snabe(1)
    318,3       95.2  
                 
Total
    2,830.0 (3)     848.6  
                 
 
 
(1) Member of the Executive Board from July 1, 2008
 
(2) Member of the Executive Board from March 1, 2008
 
(3) Includes incremental expense of €430,000 resulting from the amendment of the exercise conditions for the 2005 grant of SAP SOP 2002
 
SHAREHOLDINGS AND TRANSACTIONS OF EXECUTIVE BOARD MEMBERS
 
No member of the Executive Board holds more than 1% of the common stock of SAP AG. Members of the Executive Board held a total of 15,336 SAP shares on December 31, 2009. On December 31, 2008, members of the Executive Board held a total of 88,527 SAP shares. The difference is due primarily to the retirement of two members.
 
The table below shows transactions by Executive Board members and persons closely associated with them notified to SAP pursuant to the German Securities Trading Act, section 15a, in 2009.
 
Transactions in SAP Shares
 
                                 
    Transaction Date   Transaction   Quantity   Unit Price
               
 
Werner Brandt
    October 29, 2009       Stock purchase       1,000       31.95  
 
Executive Board: Other Information
 
We did not grant any compensation advance or credit to, or enter into any commitment for the benefit of, any member of our Executive Board in 2009 or the previous year.
 
As far as the law permits, SAP AG and its affiliated companies in Germany and elsewhere indemnify and hold harmless their respective directors and officers against and from the claims of third parties. To this end, we maintain directors’ and officers’ (D&O) group liability insurance. The policy is annual and is renewed from year to year. The insurance covers the personal liability of the insured group for financial loss caused by its


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managerial acts and omissions. The current D&O policy, which does not provide for an individual deductible, does not expire until March 31, 2010, so in 2009 no deductible, as envisaged in the German Corporate Governance Code of 2008, applied.
 
Compensation for Supervisory Board Members
 
Compensation System
 
Supervisory Board members’ compensation is governed by our Articles of Incorporation, section 16. Each member of the Supervisory Board receives, in addition to the reimbursement of his or her expenses, compensation composed of fixed elements and a variable element. The variable element depends on the dividend paid by SAP on common shares.
 
The fixed element is €75,000 for the chairperson, €50,000 for the deputy chairperson, and €37,500 for other members. For membership of a Supervisory Board committee, members receive additional fixed compensation of €2,500 (provided that the relevant committee meets during the fiscal year) and the chairperson of the committee receives €5,000. The fixed remuneration element is due for payment after the end of the fiscal year.
 
The variable compensation element is €8,000 for the chairperson, €6,000 for the deputy chairperson, and €4,000 for the other members of the Supervisory Board for each €0.01 by which the dividend distributed per share exceeds €0.25.
 
However, the aggregate compensation excluding compensation for committee memberships must not exceed €200,000 for the chairperson, €150,000 for the deputy chairperson, and €100,000 for other members.
 
Any member of the Supervisory Board having served for less than the entire fiscal year receives one-twelfth of their respective remuneration for each month of service commenced. This also applies to the higher compensation levels for the chairperson and deputy chairperson and to the additional compensation for committee chairs and memberships.


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Amount of Compensation
 
Subject to the resolution on the appropriation of retained earnings by the Annual General Meeting of Shareholders on June 8, 2010, the compensation paid to Supervisory Board members in respect of fiscal year 2009 will be as set out in the table below:
 
                                                                 
    2009     2008  
                Compensation
                      Compensation
       
    Fixed
    Variable
    for Committee
          Fixed
    Variable
    for Committee
       
    Compensation     Compensation     Work     Total     Compensation     Compensation     Work     Total  
    €(000)  
 
Prof. Dr. h.c. mult. Hasso Plattner (chairperson)
    75.0       125,0       20,0       220,0       75.0       125.0       25.0       225.0  
Lars Lamadé (deputy chairperson)
    50.0       100,0       2,5       152,5       50.0       100.0       2.5       152.5  
Pekka Ala-Pietilä
    37.5       62,5       5,0       105,0       37.5       62.5       7.5       107.5  
Thomas Bamberger
    37.5       62,5       2,5       102,5       37.5       62.5       2.5       102.5  
Panagiotis Bissiritsas
    37.5       62,5       5,0       105,0       37.5       62.5       5.0       105.0  
Willi Burbach
    37.5       62,5       5,0       105,0       37.5       62.5       5.0       105.0  
Helga Classen (until December 31, 2008)
    0,0       0,0       0,0       0,0       37.5       62.5       2.5       102.5  
Prof. Dr. Wilhelm Haarmann
    37.5       62,5       10,0       110,0       37.5       62.5       9.0       109.0  
Peter Koop
    37.5       62,5       4,8       104,8       37.5       62.5       2.5       102.5  
Christiane Kuntz-Mayr (from January 1, 2009)
    37.5       62,5       2,3       102,3       0.0       0.0       0.0       0.0  
Bernard Liautaud (from June 3, 2008)
    37.5       62,5       2,5       102,5       21.9       36.5       1.5       59.8  
Dr. Gerhard Maier
    37.5       62,5       5,0       105,0       37.5       62.5       5.0       105.0  
Dr. h.c. Hartmut Mehdorn
    37.5       62,5       2,5       102,5       37.5       62.5       1.5       101.5  
Prof. Dr.-Ing. Dr. h.c. Dr.-Ing. E.h. Joachim Milberg
    37.5       62,5       10,0       110,0       37.5       62.5       11.5       111.5  
Prof. Dr. Dr. h.c. August-Wilhelm Scheer (until April 4, 2008)
    0.0       0,0       0,0       0,0       12.5       20.8       2.5       35.8  
Dr. Erhard Schipporeit
    37.5       62,5       7,5       107,5       37.5       62.5       7.5       107.5  
Stefan Schulz
    37.5       62,5       5,0       105,0       37.5       62.5       5.0       105.0  
Prof. Dr.-Ing. Dr.-Ing. E.h. Klaus Wucherer
    37.5       62,5       2,5       102,5       37.5       62.5       2.5       102.5  
                                                                 
Total
    650,0       1.100,0       92,1       1.842,1       646.9       1,094.8       98.3       1,840.0  
                                                                 
 
In addition, we reimburse to members of the Supervisory Board their expenses and the value-added tax payable on their compensation.
 
The total compensation of all Supervisory Board members in 2009 for work for SAP excluding compensation relating to the office of Supervisory Board member was €1,095,100 (2008: €1,050,300). Those amounts are composed entirely of remuneration received by employee representatives on the Supervisory Board relating to their position as SAP employees in 2008 and 2009 respectively.
 
Long-Term Incentives for the Supervisory Board
 
We do not offer members stock options or other share-based compensation for their Supervisory Board work. Any stock options or other share-based compensation received by employee-elected members relate to their position as SAP employees and not to their work on the Supervisory Board.
 
Shareholdings and Transactions of Supervisory Board Members
 
Supervisory Board chairperson Hasso Plattner and the companies he controlled held 127,186,143 SAP shares on December 31, 2009 (December 31, 2008: 128,987,982 SAP shares), representing 10.374% (2008: 10.523%) of


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SAP’s capital stock. No other member of the Supervisory Board held more than 1% of the SAP AG common stock at the end of 2009 or of the previous year. Members of the Supervisory Board held a total of 127,193,136 SAP shares on December 31, 2009 (December 31, 2008: 128,995,306 SAP shares).
 
The table below shows transactions by Supervisory Board members and persons closely associated with them notified to SAP pursuant to the German Securities Trading Act, section 15a, in 2009:
 
                                 
    Transactions in SAP Shares
    Transaction Date   Transaction   Quantity   Unit Price in €
 
Dr. Gerhard Maier
    August 17, 2009       Stock sale       6,384       32.65  
Hasso Plattner GmbH & Co. Beteiligungs KG
    September 14, 2009       Stock sale       (1 )     (1 )
 
 
(1) On September 14, 2009, the notifying party concluded a contract with a bank, which acts as commission agent, under which the notifying party is selling a total of €240,000,000 of SAP stock in monthly tranches of €15,000,000 until the term ends on December 31, 2010. The number of shares sold is the result of dividing the value sold by the share price current at the time of sale.
 
Supervisory Board: Other Information
 
We did not grant any compensation advance or credit to, or enter into any commitment for the benefit of, any member of our Supervisory Board in 2009 or the previous year.
 
Hasso Plattner, the chairperson of the Supervisory Board, entered into a consulting contract with SAP after he joined the Supervisory Board in May 2003. The contract does not provide for any compensation. The only cost we incurred under the contract was the reimbursement of expenses.
 
As far as the law permits, we indemnify Supervisory Board members against, and hold them harmless from, claims brought by third parties. To this end, we maintain directors’ and officers’ group liability insurance. For more information about this insurance, see the Executive Board: Other Information section.
 
EMPLOYEES
 
The average number of employees for 2009 were 48,471 FTEs worldwide (2008: 51,638; 2007: 42,303), which represented a decrease of 6% from 2008. Of the total headcount, 14,925 employees were based in Germany and 8,101 in the United States.
 
In October 2008, in response to the downturn of the economy, we implemented a headcount freeze under which recruiting was limited to rare exceptions. In January 2009 we announced our intention to reduce the number of positions globally to 48,500 by the end of the year, and to take advantage of any attrition during this time to assist in meeting our year end goal. Approximately 3,000 positions were eliminated under the cost-containment program announced at the beginning of 2009. In addition, roughly 1,000 employees left who were not covered by this program.


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The following tables set forth the average number of employees, measured in full-time equivalents by functional area and by geographic region, including employees from discontinued operations:
 
                                                                                                 
    Number of Employees (in Full-Time Equivalents)  
    2009     2008     2007  
FTEs
  EMEA     Americas     APJ     Total     EMEA     Americas     APJ     Total     EMEA     Americas     APJ     Total  
 
Software and software-related services
    3,228       1,264       1,868       6,360       3,284       1,405       1,912       6,601       3,006       999       1,759       5,764  
Professional services and other services
    6,857       3,574       2,346       12,777       7,236       4,304       2,538       14,078       6,476       3,724       2,125       12,325  
Research and Development
    8,606       2,566       3,869       15,041       8,542       2,710       4,034       15,286       7,624       1,700       3,113       12,437  
Sales & Marketing
    4,315       3,600       1,800       9,715       4,649       4,143       2,014       10,806       3,578       3,040       1,320       7,938  
General & Administration
    1,950       743       421       3,114       2,006       834       478       3,318       1,738       554       380       2,672  
Infrastructure
    877       409       178       1,464       914       455       180       1,549       758       279       129       1,166  
                                                                                                 
SAP Group
    25,833       12,156       10,482       48,471       26,631       13,851       11,156       51,638       23,180       10,296       8,826       42,302  
                                                                                                 
 
The actual net FTEs decreased by 3,960. The percentage decreases were 11% in the Americas region, 5% in the EMEA region and 9% in the Asia Pacific Japan region. We reduced 1,488 positions in the Americas region and 1,466 positions in the EMEA region in 2009. Of the 1,006 positions reduced in the Asia Pacific Japan region, most were in India (384) and Japan (273). Of the total headcount change in 2009, acquisitions accounted for additions of 232 FTEs worldwide.
 
Certain employees who are employed by SAP but who are not currently working or who work part-time while finishing a university degree are excluded from the above figures. Also, certain temporary employees are not included in the above figures. The number of such temporary employees is not material.
 
On a worldwide basis, we believe that our employee relations are excellent. Employees of SAP France S.A. and Business Objects S.A. are subject to a collective bargaining agreement.
 
On the legal entity level, the employees of SAP AG are represented by a works council with 37 members and the employees of SAP Germany are represented by a works council with 31 members. For different areas of co-determination the entity-level works councils have elected committees. By law, the works council is entitled to consultation, and in some areas, to co-determination rights concerning labor conditions at SAP AG and SAP Germany. Therefore, the implementation of some labor and employment measures may take longer and be more costly than in countries without a works council, but these processes offer the possibility of a better acceptance and understanding of measures by the employees. Other employee representatives include the group works council currently having six members (members of the Works’ Councils of SAP and SAP Germany); the representatives of severely disabled persons in all entities and on a group level (Germany); the Spokespersons Committee as the representation of the executives; and the employee representatives on the Supervisory Board.
 
On December 31 2009, as a result of the grouping of operational and R&D teams into one single legal entity called SAP France (formerly referred to as Business Objects S.A.), the French staffs of SAP France are represented by a French central works council and by two “secondary” works councils, one for R&D and one for operations. Such a representation is transitional and will last until new elections take place in the 4th quarter of 2010. The central works council is entitled to receive information and to be consulted on matters that are expected to have an impact on the Company structure or on the overall workforce. “Secondary” works councils are entitled to the same prerogatives for matters that are expected to have a specific impact at their own level i.e. (on operational or on R&D line of service).
 
SAP Labs France staffs are also represented by a French works council.
 
A French works council is responsible for protecting the employees’ collective interests by ensuring that management considers the interests of employees in making decisions on behalf of the company. In addition,


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the employees of our subsidiaries SAP Spain, SAP Belgium and SAP Netherlands are also represented by works councils. An employee consultation forum has been established at our SAP (U.K.) Limited subsidiary.
 
SHARE OWNERSHIP
 
Beneficial Ownership of Shares
 
The ordinary shares beneficially owned by the persons listed in Item 6. Directors, Senior Management and Employees — Compensation Report” are disclosed in “Item 7. Major Shareholders and Related-Party Transactions — Major Shareholders.”
 
SHARE-BASED COMPENSATION PLANS
 
Share-Based Compensation
 
We maintain certain share-based compensation plans. The share-based compensation from these plans result from cash-settled and equity-settled awards issued to employees. For more information on our share-based compensation plans refer to “Item 6. Directory, Senior Management and Employees — Compensation Report” and Note 28 to our Consolidated Financial Statements in “Item 18. Financial Statements.”
 
ITEM 7. MAJOR SHAREHOLDERS AND RELATED-PARTY TRANSACTIONS
 
MAJOR SHAREHOLDERS
 
The share capital of SAP AG consists of ordinary shares, which are issued only in bearer form. Accordingly, SAP AG generally has no way of determining who its shareholders are or how many shares a particular shareholder owns. SAP’s ordinary shares are traded in the United States by means of ADRs. Each ADR currently represents one SAP AG ordinary share. On March 10, 2010, based upon information provided by the Depositary there were 67,892,173 ADRs held of record by 906 registered holders. The ordinary shares underlying such ADRs represented 5.53% of the then-outstanding ordinary shares (including treasury stock). Because SAP’s ordinary shares are issued in bearer form only, we are unable to determine the number of ordinary shares directly held by persons with U.S. addresses.
 
The following table sets forth certain information regarding the beneficial ownership of the ordinary shares to the extent known to SAP as of March 10, 2010 of: (i) each person or group known by SAP AG to own beneficially 5% or more of the outstanding ordinary shares; and (ii) the beneficial ownership of all members of the Supervisory Board and all members of the Executive Board, individually and as a group, in each case as reported to SAP AG by such persons. There was, as far as we are able to tell given the nature of our shares, no significant change in the percentage ownership held by any major shareholder during the past three years. None of the major shareholders have special voting rights. On October 28, 2008, Capital Research and Management Company informed us that the level of their holdings exceeded 3% and was then 3.19%. On December 7, 2009 BlackRock Inc., New York, USA notified us as follows: The percentage of voting shares of BlackRock Financial Management, Inc., New York, USA exceeded 3% on December 1, 2009 and was then 3.13%. The percentage of voting shares of BlockRock Holdco 2, Inc., New York, USA exceeded 3% on December 1, 2009 and was then 3.13%.


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The percentage of voting shares of BlockRock, Inc., New York, USA exceeded 3% on December 1, 2009 and was then 3.21%.
 
                 
    Ordinary Shares
 
    Beneficially Owned  
          % of
 
Major Shareholders
  Number     Outstanding  
 
Dietmar Hopp, collectively(1)
    75,273,200       6.136 %
Hasso Plattner, Chairperson Supervisory Board, collectively(2)
    122,946,427       10.023 %
Klaus Tschira, collectively(3)
    103,429,595       8.432 %
Executive Board Members as a group (5 persons)
    12,327       0.001 %
Supervisory Board Members as a group (16 persons)
    122,953,313       10.023 %
Executive Board Members and Supervisory Board Members as a group (21 persons)(4)
    122,965,640       10.024 %
Options and convertible bonds that are vested and exercisable within 60 days of March 10, 2010, held by Executive Board Members and Supervisory Board Members, collectively(5)
    145.037       N/A  
 
 
 
(1)  Represents 75,273,200 ordinary shares beneficially owned by Dietmar Hopp, including 3,404,000 ordinary shares owned by DH Besitzgesellschaft mbH & Co. KG (formerly known as Golf Club St. Leon-Rot GmbH & Co. Betriebs-oHG) of which DH Verwaltungs-GmbH is the general partner and 71,869,200 ordinary shares owned by Dietmar Hopp Stiftung, GmbH. Mr. Hopp exercises voting and dispositive powers of the ordinary shars held by such entities. The foregoing information is based solely on a Schedule 13G filed by Dietmar Hopp and Dietmar Hopp Stiftung, GmbH on February 16, 2010.
 
(2)  Includes Hasso Plattner Förderstiftung gGmbH and Hasso Plattner GmbH & Co. Beteiligungs-KG in which Hasso Plattner exercises sole voting and dispositive power.
 
(3)  Represents 103,429,595 ordinary shares beneficially owned by Dr. h. c. Klaus Tschira, including 67,860,955 ordinary shares owned by Klaus Tschira Stiftung gGmbH and 32,830,640 ordinary shares owned by Dr. h. c. Tschira Beteiligungs GmbH & Co. KG. Dr. Tschira exercises the voting and dispositive powers over the ordinary shares held by such entities. The foregoing information is based solely on a Schedule 13G filed by Dr. hc. Klaus Tschira, Dr. h. c. Tschira Beteiligungs GmbH & Co. KG, Dr. h. c. Tschira Verwaltungs GmbH and Klaus Tschira Stiftung gGmbH on February 10, 2010.
 
(4)  We believe each of the other members of the Supervisory Board and the Executive Board beneficially owns less than 1% of SAP AG’s ordinary shares as of March 10, 2010.
 
(5)  Includes 81,112 stock options and 63,925 convertible bonds. Each of these stock options and convertible bonds entitles the holder, if exercised or converted, to four SAP AG ordinary shares.
 
We at present have no knowledge about any arrangements, the operation of which may at a subsequent date result in a change in control of the company.
 
RELATED-PARTY TRANSACTIONS
 
See Note 31 to our Consolidated Financial Statements in “Item 18. Financial Statements.”
 
ITEM 8. FINANCIAL INFORMATION
 
CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE
 
See “Item 18. Financial Statements,” pages F-1 through F-105 and pages S-1 through S-4.


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OTHER FINANCIAL INFORMATION
 
Legal Proceedings
 
We are subject to legal proceedings and claims, either asserted or unasserted, which arise in the ordinary course of business. Although the outcome of such proceedings and claims cannot be predicted with certainty, management does not believe that the outcome of any of the matters currently pending against us will have a material adverse effect on our business, results of operations, financial position or cash flows. Any litigation, however, involves potential risk and potentially significant litigation costs, and therefore there can be no assurance that any litigation which is now pending or which may arise in the future will not have such a material adverse effect on our business, financial position, income or cash flows.
 
See a detailed discussion of our legal proceedings in Note 24 to our Consolidated Financial Statements in Item 18. Financial Statements.”
 
Dividend Policy
 
Dividends are jointly proposed by SAP AG’s Supervisory Board and Executive Board based on SAP AG’s year-end stand-alone financial statements, subject to approval at the Annual General Meeting of Shareholders. Dividends are officially declared for the prior year at SAP AG’s Annual General Meeting of Shareholders. SAP AG’s Annual General Meeting of Shareholders usually convenes during the second quarter of each year. Since ordinary shares are in bearer form, dividends are usually remitted to the custodian bank on behalf of the shareholder within one business day following the Annual General Meeting of Shareholders. Record holders of the ADRs on the dividend record date will be entitled to receive payment of the dividend declared in respect of the year for which it is declared. Cash dividends payable to such holders will be paid to the Depositary in euro and, subject to certain exceptions, will be converted by the Depositary into U.S. dollars. The amount of dividends received by holders of ADRs may be affected by fluctuations in exchange rates (see “Item 3. Key Information — Exchange Rates”). The timing and amount of future dividend payments will depend upon our future earnings, capital needs and other relevant factors.
 
Significant Changes
 
In January 2010, SAP announced that it is offering a comprehensive tiered support model to customers worldwide. This offering includes SAP Enterprise Support services and the SAP Standard Support option and will enable customers to choose the option that best meets their requirements.
 
In February 2010, SAP announced various changes in the Executive Board which are described in detail in “Item 6. Directors, Senior Management and Employees — Executive Board.”
 
ITEM 9. THE OFFER AND LISTING
 
GENERAL
 
Our ordinary shares are officially listed on the Frankfurt Stock Exchange, the Berlin Stock Exchange and the Stuttgart Stock Exchange. The principal trading market for the ordinary shares is Xetra, the electronic dealing platform of Deutsche Boerse AG. The ordinary shares are issued only in bearer form.
 
ADRs representing SAP AG ordinary shares are listed on the New York Stock Exchange (NYSE) under the symbol “SAP,” and currently each ADR represents one ordinary share.


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TRADING ON THE FRANKFURT STOCK EXCHANGE AND THE NYSE
 
The table below sets forth, for the periods indicated, the high and low closing sales prices for the ordinary shares on the Xetra trading System of the Frankfurt Stock Exchange together with the closing highs and lows of the DAX, and the high and low closing sales prices for the ADRs on the NYSE (information is provided by Reuters):
 
                                                 
    Ordinary Share (1)     DAX(2)     Price per ADR  
    High     Low     High     Low     High     Low  
    In €     In €     In US$  
 
Annual Highs and Lows
                                               
2005
    38.95       28.63       5,458.58       4,178.10       46.43       36.96  
2006
    46.86       34.56       6,611.81       5,292.14       57.00       43.57  
2007
    42.27       33.37       8,105.69       6,447.70       59.86       44.45  
2008
    39.93       23.45       7,949.11       4,127.41       58.98       29.70  
2009
    35.26       25.00       6,011.55       3,666.41       52.37       31.69  
Quarterly Highs and Lows
                                               
2008
                                               
First Quarter
    34.88       29.96       7,949.11       6,182.30       51.93       45.77  
Second Quarter
    35.52       31.50       7,225.94       6,418.32       55.20       48.72  
Third Quarter
    39.93       32.38       6,609.63       5,807.08       58.98       51.40  
Fourth Quarter
    36.98       23.45       5,806.33       4,127.41       51.85       29.70  
2009
                                               
First Quarter
    29.64       25.00       5,026.31       3,666.41       38.61       31.69  
Second Quarter
    31.25       27.00       5,144.06       4,131.07       44.87       35.73  
Third Quarter
    35.26       27.32       5,736.31       4,572.65       51.70       37.87  
Fourth Quarter
    35.08       30.09       6,011.55       5,353.35       52.37       44.28  
Monthly Highs and Lows
                                               
2009
                                               
July
    33.00       27.32       5,360.66       4,572.65       47.25       37.87  
August
    34.06       32.58       5,557.09       5,201.61       49.01       45.88  
September
    35.26       33.17       5,736.31       5,301.42       51.70       47.83  
October
    35.08       30.80       5,854.14       5,414.96       52.37       45.27  
November
    32.91       31.30       5,804.82       5,353.35       49.09       46.00  
December
    33.00       30.09       6,011.55       5,647.84       48.19       44.28  
2010
                                               
January
    35.35       32.18       6,048.30       5,540.33       51.19       45.14  
February
    34.05       31.12       5,722.05       5,434.34       47.46       42.81  
March (through March 10, 2010)
    34.08       33.45       5,936.72       5,713.51       46.48       45.27  
 
 
(1)  Share prices for 2006 and prior are retrospectively adjusted for the effect of the fourfold increase in the number of shares resulting from the capital increase which became effective December 15, 2006.
 
(2)  The DAX is a continuously updated, capital-weighted performance index of 30 German blue chip companies. In principle, the shares included in the DAX are selected on the basis of their stock exchange turnover and the issuer’s free-float market capitalization. Adjustments to the DAX are made for capital changes, subscription rights and dividends.
 
On March 10, 2010, the closing sales price per ordinary share on the Frankfurt Stock Exchange (Xetra Trading System) was € 34.02 the closing sales price per ADR on the NYSE was US$46.48, as reported by Reuters.


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ITEM 10. ADDITIONAL INFORMATION
 
ARTICLES OF INCORPORATION
 
Organization and Register
 
SAP AG is a stock corporation organized in the Federal Republic of Germany under the Stock Corporation Act (Aktiengesetz). SAP AG is registered in the Commercial Register (Handelsregister) at the Lower Court of Mannheim, Germany, under the entry number “HRB 350269.” SAP AG publishes its official notices in the Internet version of the Federal Gazette (www.ebundesanzeiger.de).
 
Objects and Purposes
 
SAP’s Articles of Incorporation state that our objects involve, directly or indirectly, the development, production and marketing of products and the provision of services in the field of information technology, including:
 
  •  developing and marketing integrated product and service solutions for e-commerce;
 
  •  developing software for information technology and the licensing of its use to others;
 
  •  organization and deployment consulting, as well as user training, for e-commerce and other software solutions;
 
  •  selling, leasing, renting and arranging the procurement and provision of all other forms of use of information technology systems and related equipment; and
 
  •  making capital investments in enterprises active in the field of information technology to promote the opening and advancement of international markets in the field of information technology.
 
SAP is authorized to act in all the business areas listed above and to delegate such activities to affiliated enterprises within the meaning of the German Stock Corporation Act; in particular SAP is authorized to delegate its business in whole or in part to such enterprises. SAP AG is authorized to establish branch offices in Germany and other countries, as well as to form, acquire or invest in other companies of the same or related kind and to enter into collaboration and joint venture agreements. SAP is further authorized to invest in enterprises of all kinds principally for the purpose of placing financial resources. SAP is authorized to dispose of investments, to consolidate the management of enterprises in which it participates, to enter into affiliation agreements with such enterprises, or limits its activities to manage its shareholdings.
 
CORPORATE GOVERNANCE
 
Introduction
 
SAP AG, as a German stock corporation, is governed by three separate bodies: the Supervisory Board, the Executive Board and the Annual General Meeting of Shareholders. Their rules are defined by German law and by SAP’s Articles of Incorporation (Satzung) and are summarized below. See “Item 16G. Differences in Corporate Governance Practices” for additional information on our corporate governance practices.
 
The Supervisory Board
 
The Supervisory Board appoints and removes the members of the Executive Board and oversees and advises the management of the corporation. At regular intervals it meets to discuss current business as well as business development and planning. The SAP Executive Board must consult with the Supervisory Board concerning the corporate strategy, which is developed by the Executive Board. The Supervisory Board maintains


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a list of transactions for which the Executive Board requires the Supervisory Board’s consent. Accordingly, the Supervisory Board must also approve the annual budget of SAP upon submission by the Executive Board and certain subsequent deviations from the approved budget. The Supervisory Board is also responsible for representing SAP AG in transactions between SAP AG and Executive Board members.
 
The Supervisory Board, based on a recommendation by its Audit Committee, provides its proposal for the election of the independent public accountant to the Annual General Meeting of Shareholders. The Supervisory Board is also responsible for monitoring the auditor’s independence, a task it has delegated to its audit committee.
 
The German Co-determination Act of 1976 (Mitbestimmungsgesetz) requires supervisory boards of corporations with more than 2,000 employees to consist of an equal number of representatives of the shareholders and representatives of the employees. The minimum total number of supervisory board members, and thus the minimum number of shareholder representatives and employee representatives, is legally fixed and depends on the number of employees employed by the corporation and its German subsidiaries. Our Supervisory Board currently consists of sixteen members, of which eight members have been elected by SAP AG’s shareholders at the Annual General Meeting of Shareholders and eight members which have been elected by the employees of the German SAP entities (i.e. entities of the SAP Group having their registered office in Germany).
 
Any Supervisory Board member elected by the shareholders at the Annual General Meeting of Shareholders may be removed by three-quarters of the votes cast at the Annual General Meeting of Shareholders. Any Supervisory Board member elected by the employees may be removed by three quarters of the votes cast by the employees of the German SAP entities.
 
The Supervisory Board elects a chairperson and a deputy chairperson among its members by a majority of vote of its members. If such majority is not reached on the first vote, the chairperson will be chosen solely by the members elected by the shareholders and the deputy chairperson will be chosen solely by the members elected by the employees. Unless otherwise provided by law, the Supervisory Board acts by simple majority. In the case of any deadlock the chairperson has the deciding vote.
 
The members of the Supervisory Board cannot be elected for a longer term than approximately 5 years. The term expires at the close of the Annual General Meeting of Shareholders giving its formal approval of the acts of the Supervisory Board and the Executive Board in the fourth fiscal year following the year in which the Supervisory Board was elected unless the Annual General Meeting of Shareholders specifies a shorter term of office when electing individual members of the Supervisory Board or the entire Supervisory Board. Re-election is possible. The Supervisory Board normally meets four times a year. The remuneration of the members of the Supervisory Board is determined by the Articles of Incorporation.
 
As stipulated in the German Corporate Governance Code (GCGC), an adequate number of our Supervisory Board members are independent. To be considered for appointment to the Supervisory Board and for as long as they serve, members must comply with certain criteria concerning independence, conflicts of interest and multiple memberships of management, supervisory and other governing bodies. They must be loyal to SAP in their conduct and must not accept any position in companies that are in competition with SAP. Members are subject to insider trading prohibition and the respective directors’ dealing rules of the German Securities Trading Act. A member of the Supervisory Board may not vote on matters relating to certain contractual agreements between such members and SAP AG. Further, as the compensation of the Supervisory Board members is laid down in the Articles of Incorporation, Supervisory Board members are unable to vote on their own compensation.
 
The Supervisory Board may appoint committees from among its members and may, to the extent permitted by law, entrust such committees with the authority to make decisions. Currently the Supervisory Board maintains the following committees:
 
The focus of the Audit Committee (Prüfungsausschuss) is the oversight of SAP’s external financial reporting as well as SAP’s risk management, internal controls (including internal controls over financial reporting), internal


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audit and compliance matters. Among the tasks of the Audit Committee are the discussion of SAP’s quarterly and yearend financial reporting prepared under German and U.S. regulations, including SAP’s Annual Report on Form 20-F. The Audit Committee proposes the appointment of the external auditor to the Supervisory Board, determines focus audit areas, discusses critical accounting policies and estimates with and reviews the audit reports issued and audit issues identified by the auditor and monitors the auditor’s independence. Both SAP’s Global Internal Audit Services (GIAS) and SAP’s Global Compliance Office (GCO) report upon request or at the occurrence of certain findings, but in any case at least once a year (GCO) or twice a year (GIAS), directly to the Audit Committee.
 
The Audit Committee has established procedures regarding the prior approval of all audit and non-audit services provided by our independent auditor. See “Item 16C. Principal Accountant Fees and Services” for details. Furthermore the Audit Committee monitors the effectiveness of our internal risk management and other monitoring processes that are or need to be established.
 
The Audit Committee is currently composed of 4 members: Erhard Schipporeit, Thomas Bamberger, Gerhard Maier and Joachim Milberg. The Supervisory Board has determined Erhard Schipporeit to be an audit committee financial expert as defined by the regulations of the SEC issued under Section 407 of the Sarbanes-Oxley Act as well as an independent financial expert as defined by the German Stock Corporation Act. See “Item 16A. Audit Committee Financial Expert” for details. He is also the chairperson of the Audit Committee.
 
The General Committee (Präsidialausschuss) coordinates the Supervisory Board agenda, meetings and deals with corporate governance issues. Furthermore, it was assigned the authority to approve the grant of virtual stock options under the SAP SOP 2009 performance plan to all recipients with the exception of Executive Board members.
 
The Compensation Committee (Personalausschuss) deals with the employment contracts of Executive Board members. It prepares proposals for the Executive Board members’ compensation and the Executive Board compensation system for approval by the Supervisory Board.
 
The Finance and Investment Committee (Finanz- und Investitionsausschuss) addresses general financing issues. Furthermore, it regularly discusses venture capital investments and other equity investments with the Executive Board and reports to the Supervisory Board on such investments. It is also responsible for the approval of such investments if the individual investment amount exceeds certain specified limits.
 
Required by the German Co-determination Act of 1976 (Mitbestimmungsgesetz), the Mediation Committee (Vermittlungsausschuss) convenes only if the two-thirds majority required for appointing/revoking the appointment of Executive Board members is not attained. This committee has never held a meeting in SAP AG’s history.
 
The Strategy and Technology Committee (Strategie- und Technologieausschuss) monitors technology transactions and provides the Supervisory Board with in-depth technical advice.
 
The Nomination Committee (Nominierungsausschuss) is exclusively composed of shareholder representatives and is responsible for identifying suitable candidates for membership of the Supervisory Board for recommendation to the Annual General Meeting of Shareholders.
 
The Special Committee (Sonderausschuss), established on June 3, 2008, is tasked with coordinating and managing the Supervisory Board’s external legal advisors concerned with the investigation and analysis of the facts in connection with the legal action brought by Oracle Corporation.
 
The duties, procedures and committees of the Supervisory Board are specified in their respective bylaws which reflect the requirements of the German Stock Corporation Act and the GCGC.
 
According to the provisions of the Sarbanes-Oxley Act, SAP does not grant loans to the members of the Executive Board or the Supervisory Board.


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The Executive Board
 
The Executive Board manages the Company’s business, is responsible for preparing its strategy and represents it in dealings with third parties. The Executive Board reports regularly to the Supervisory Board about SAP operations and business strategies and prepares special reports upon request. A person may not serve on the Executive Board and on the Supervisory Board at the same time.
 
The Executive Board and the Supervisory Board must cooperate closely for the benefit of the Company. Without being asked, the Executive Board must provide to the Supervisory Board regular, prompt and comprehensive information about all of the essential issues affecting the SAP Group’s business progress and its potential business risks. Furthermore, the Executive Board must maintain regular contact with the chairperson of the Supervisory Board. The Executive Board must inform the chairperson of the Supervisory Board promptly about exceptional events that are of significance to SAP’s business. The chairperson must inform the Supervisory Board accordingly.
 
Pursuant to the Articles of Incorporation, the Executive Board must consist of at least 2 members. Currently, SAP AG’s Executive Board is composed of 5 members. Any 2 members of the Executive Board jointly or one member of the Executive Board and the holder of a special power of attorney (Prokurist) jointly may legally represent SAP AG. The Supervisory Board appoints each member of the Executive Board for a maximum term of 5 years, with the possibility of re-appointment. Under certain circumstances, a member of the Executive Board may be removed by the Supervisory Board prior to the expiration of that member’s term. A member of the Executive Board may not vote on matters relating to certain contractual agreements between such member and SAP AG, and may be liable to SAP AG if such member has a material interest in any contractual agreement between SAP and a third party which was not disclosed to and approved by the Supervisory Board. Further, as the compensation of the Executive Board members is set by the Supervisory Board, Executive Board members are unable to vote on their own compensation.
 
Under German law SAP AG’s Supervisory Board members and Executive Board members have a duty of loyalty and care towards SAP AG. They must exercise the standard of care of a prudent and diligent businessman and bear the burden of proving they did so if their actions are contested. Both bodies must consider the interest of SAP AG shareholders and our employees and, to some extent, the common interest. Those who violate their duties may be held jointly and severally liable for any resulting damages, unless they acted pursuant to a lawful resolution of the Annual General Meeting of Shareholders.
 
SAP has implemented a Code of Business Conduct for employees (see “Item 16B. Code of Ethics” for details). The employee code is equally applicable to managers and members of the Executive Board.
 
Under German law the Executive Board of SAP AG has to assess all major risks for the SAP Group. In addition, all measures taken by management to reduce and handle the risks have to be documented. Therefore, SAP’s management has adopted suitable measures such as implementing an enterprise-wide monitoring system to ensure that adverse developments endangering the corporate standing are recognized at a reasonably early point in time.
 
The Global Compliance Office (GCO), an extension of SAP’s Global Legal Department, was created by the SAP Executive Board in 2006 to oversee and coordinate legal and regulatory policy compliance at SAP. Effective March 1, 2007, the Company appointed a new Chief Global Compliance Officer who reports to the General Counsel, and also has direct communication channels and reporting obligations to the Executive Board and the Audit Committee of the Supervisory Board. The GCO manages a network of more than 100 local subsidiary Compliance Officers who act as the point of contact for local questions or issues under the SAP Code of Business Conduct for employees. The GCO provides training and communication to SAP employees to raise awareness and understanding of legal and regulatory compliance policies. Employee help lines are also supported in each region where questions can be raised or questionable conduct can be reported — without fear of repercussion.


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The Annual General Meeting of Shareholders
 
Shareholders of the Company exercise their voting rights at shareholders’ meetings. The Executive Board calls the Annual General Meeting of Shareholders, which must take place within the first eight months of each fiscal year. The Supervisory Board or the Executive Board may call an extraordinary meeting of the shareholders if the interests of the stock corporation so require. Additionally, shareholders of SAP AG holding in the aggregate a minimum of 5% of SAP AG’s issued share capital may call an extraordinary meeting of the shareholders. Shareholders as of the record date are entitled to attend and participate in shareholders’ meetings if they have provided timely notice of their intention to attend the meeting.
 
At the Annual General Meeting of Shareholders, the shareholders are asked, among other things, to formally approve the actions taken by the Executive Board and the Supervisory Board in the preceding fiscal year, to approve the distribution of the corporation’s profits, to appoint an independent auditor and to ratify amendments of our Articles of Incorporation. Shareholder representatives of the Supervisory Board are elected at the Annual General Meeting of Shareholders for a term of approximately five years. Shareholders may also be asked to resolve on measures to raise or reduce the capital of the Company. The Annual General Meeting of Shareholders can make management decisions only if requested to do so by the Executive Board.
 
CHANGE IN CONTROL
 
There are no provisions in the Articles of Incorporation of SAP AG that would have an effect of delaying, deferring or preventing a change in control of SAP AG and that would only operate with respect to a merger, acquisition or corporate restructuring involving it or any of its subsidiaries.
 
On January 1, 2002, the German Securities Purchase and Takeover Act (Wertpapiererwerbs- und Übernahmegesetz) became effective. It requires, among other things, that a bidder seeking control of a company with its corporate seat in Germany and traded on a European Union stock exchange must publish advance notice of a tender offer, submit a draft offer statement to the Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht) for review, and obtain certification from a qualified financial institution that adequate financing is in place to complete the offer. Once a bidder has acquired shares representing 30% of the voting power of the target company, it must make an offer for all remaining shares. The Securities Purchase and Takeover Act requires the executive board of the target company to refrain from taking any measures that may frustrate the success of the takeover offer. However, the target executive board is permitted to take any action that a prudent and diligent management of a company that is not the target of a takeover bid would also take. Moreover, the target executive board may search for other bidders and, with the prior approval of the supervisory board, may take other defensive measures, provided that both boards act within the parameters of their general authority under the German Stock Corporation Act. An executive board may also adopt specific defensive measures if such measures have been approved by the supervisory board and were specifically authorized by the shareholders no later than 18 months in advance of a takeover bid by resolution of 75% of the votes cast.
 
Effective as of July 14, 2006 the German Implementation Act for the European Takeover Directive amended the German Purchase and Takeover Act. Under the European Takeover Directive member states may choose whether EU restrictions on frustrating action apply to companies that are registered in their territory. Germany decided to opt out and to retain its current restrictions on a board taking frustrating action (as described above). As required by the Directive if a country decides to opt out the German Purchase and Takeover Act grants companies the option of voluntarily applying the European standard by a change of the Articles of Incorporation (opt-in). SAP AG has not made use of this option.
 
CHANGE IN SHARE CAPITAL
 
Under German law, the capital stock may be increased in consideration of contributions in cash or in kind, or by establishing authorized capital or contingent capital or by an increase of the company’s capital


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reserves. Authorized capital provides the Executive Board with the flexibility to issue new shares for a period of up to five years. The Executive Board must obtain the approval of the Supervisory Board before issuing new shares with regard to the authorized capital. Contingent capital allows the issuance of new shares for specified purposes, including employee stock option plans and the issuance of shares upon conversion of convertible bonds and exercise of stock options. By law, the Executive Board may only issue new shares with regard to the contingent capital for the specified purposes. Capital increases require an approval by 75% of the issued shares present at the Annual General Meeting of Shareholders in which the increase is proposed, and requires an amendment to the Articles of Incorporation.
 
The share capital may be reduced by an amendment to the Articles of Incorporation approved by 75% of the issued shares present at the Annual General Meeting of Shareholders. In addition, the Executive Board of SAP AG is allowed to authorize a reduction of the company’s capital stock by canceling a defined number of repurchased treasury shares if this repurchasing and the subsequent reduction have already been approved by the Annual General Meeting of Shareholders.
 
The Articles of Incorporation do not contain conditions regarding changes in the share capital that are more stringent than those required by German law.
 
RIGHTS ACCOMPANYING OUR SHARES
 
There are no limitations imposed by German law or the Articles of Incorporation of SAP AG on the rights to own securities, including the rights of non-residents or foreign holders to hold the ADRs or ordinary shares, to exercise voting rights or to receive dividends or other payments on such shares.
 
According to the German stock corporation law, the rights of shareholders cannot be amended without shareholders’ consent. The Articles of Incorporation do not provide more stringent conditions regarding changes of the rights of shareholders than those required by German law.
 
Voting Rights
 
Each ordinary share represents one vote. Cumulative voting is not permitted under German law. SAP AG’s Articles of Incorporation provide that resolutions may be passed at the Annual General Meeting of Shareholders by the majority as required by law. This means that resolutions may be passed by a majority of votes cast, unless the law requires a higher vote. German law requires that the following matters, among others, be approved by the affirmative vote of 75% of the issued shares present at the Annual General Meeting of Shareholders in which the matter is proposed:
 
  •  changing the corporate purpose of the company set out in the articles of incorporation;
 
  •  capital increases and capital decreases;
 
  •  excluding preemptive rights of shareholders to subscribe for new shares;
 
  •  dissolution;
 
  •  a merger into, or a consolidation with, another company;
 
  •  a transfer of all or virtually all of the assets; and
 
  •  a change of corporate form.
 
Dividend Rights
 
See “Item 3. Key Information — Dividends” and “Item 8. Financial Information — Dividend Policy.”


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Preemptive Rights
 
Shareholders have preemptive rights to subscribe (Bezugsrecht) for any issue of additional shares in proportion to their shareholdings in the issued capital. The preemptive rights may be excluded under certain circumstances by a shareholders’ resolution (approved by 75% of the issued shares present at the Annual General Meeting of Shareholders) or by the Executive Board authorized by such shareholders’ resolutions and subject to the consent of the Supervisory Board.
 
Liquidation
 
If SAP AG were to be liquidated, any liquidation proceeds remaining after all of our liabilities were paid would be distributed to our shareholders in proportion to their shareholdings.
 
Disclosure of Shareholdings
 
SAP AG’s Articles of Incorporation do not require shareholders to disclose their share holdings. The German Securities Trading Act (Wertpapierhandelsgesetz), however, requires holders of voting securities of SAP AG to notify SAP AG and the Federal Financial Supervisory Authority of the number or shares they hold if that number reaches, exceeds of falls below specified thresholds. These thresholds are 3%, 5%, 10%, 15%, 20%, 25%, 30%, 50% and 75% of the corporation’s outstanding voting rights.
 
In addition, the German Securities Trading Act also obliges anyone who holds, directly or indirectly, financial instruments that result in an entitlement to acquire, on one’s initiative alone and under a legally binding agreement, shares in SAP AG, to notify without undue delay to SAP AG and the Federal Financial Supervisory Authority if the thresholds mentioned above have been reached, exceeded or fallen below, with the exception of the 3% threshold. Furthermore, the German Risk Limitation Act (Risikobegrenzungsgesetz) provides for an aggregation of positions in voting rights and other financial instruments effective as of March 1, 2009.
 
Exchange Controls and Other Limitations Affecting Security Holders
 
The euro is a fully convertible currency. At the present time, Germany does not restrict the export or import of capital, except for investments in certain areas in accordance with applicable resolutions adopted by the United Nations and the European Union. However, for statistical purposes only, every individual or corporation residing in Germany (“Resident”) must report to the German Central Bank (Deutsche Bundesbank), subject only to certain immaterial exceptions, any payment received from or made to an individual or a corporation residing outside of Germany (“Non-Resident”) if such payment exceeds €12,500 (or the equivalent in a foreign currency). In addition, German Residents must report any claims against or any liabilities payable to Non-Residents if such claims or liabilities, in the aggregate, exceed €5 million (or the equivalent in a foreign currency) at the end of any calendar month. Residents are also required to report annually to the German Central Bank any shares or voting rights of 10% or more which they hold directly or indirectly in non-resident corporations with total assets of more than €3 million. Corporations residing in Germany with assets in excess of €3 million must report annually to the German Central Bank any shares or voting rights of 10% or more held directly or indirectly by a Non-Resident.
 
TAXATION
 
General
 
The following discussion is a summary of certain material German tax and U.S. federal income tax consequences of the acquisition, ownership and disposition of our ADRs or ordinary shares to a U.S. Holder. In general, a U.S. Holder (as hereinafter defined) is any beneficial owner of our ADRs or ordinary shares that (i) is a citizen or resident of the U.S. or a corporation organized under the laws of the U.S. or any political subdivision


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thereof, an estate whose income is subject to U.S. federal income tax regardless of its source or a trust, if a U.S. court can exercise primary supervision over its administration and one or more U.S. persons are authorized to control all substantial decisions of the trust; (ii) is not a resident of Germany for purposes of the income tax treaty between the U.S. and Germany (Convention between the Federal Republic of Germany and the United States of America for the Avoidance of Double Taxation and the Prevention of Fiscal Evasion with respect to Taxes on Income and Capital and to certain other Taxes, as amended by the Protocol of June 1, 2006 and as published in the German Federal Law Gazette 2008 vol. II pp. 611/851; the “Treaty”); (iii) owns the ADRs or ordinary shares as capital assets; (iv) does not hold the ADRs or ordinary shares as part of the business property of a permanent establishment or a fixed base in Germany; and (v) is fully entitled to the benefits under the Treaty with respect to income and gain derived in connection with the ADRs or ordinary shares.
 
THE FOLLOWING IS NOT A COMPREHENSIVE DISCUSSION OF ALL GERMAN TAX AND U.S. FEDERAL INCOME TAX CONSEQUENCES THAT MAY BE RELEVANT FOR U.S. HOLDERS OF OUR ADRS OR ORDINARY SHARES. THEREFORE, U.S. HOLDERS ARE STRONGLY URGED TO CONSULT THEIR OWN TAX ADVISORS REGARDING THE OVERALL GERMAN TAX AND U.S. FEDERAL INCOME TAX CONSEQUENCES OF THE ACQUISITION, OWNERSHIP AND DISPOSITION OF OUR ADRS OR ORDINARY SHARES IN LIGHT OF THEIR PARTICULAR CIRCUMSTANCES, INCLUDING THE EFFECT OF ANY STATE, LOCAL OR OTHER FOREIGN OR DOMESTIC LAWS.
 
German Taxation
 
The summary set out below is based on German tax laws, interpretations thereof and applicable tax treaties to which Germany is a party that are in force at the date of this Annual Report on Form 20-F and is subject to any changes in such authority occurring after that date, potentially with retroactive effect, that could result in German tax consequences different from those discussed below. This discussion is also based, in part, on representations of the Depositary and assumes that each obligation of the Deposit Agreement and any related agreements will be performed in accordance with its terms. For additional information on the Depository and the fees associated with SAP’S ADR program see “Item 12 Description of Securities Other Than Equity Securities — American Depository Shares.”
 
For purposes of applying German tax law and the applicable tax treaties to which Germany is a party, a holder of ADRs will generally be treated as owning the ordinary shares represented thereby.
 
German Taxation of Dividends
 
Under German income tax law from January 1, 2009 onwards, the full amount of dividends distributed by a company are generally subject to German withholding tax at a domestic rate of 25% plus a solidarity surtax of 5.5% (effectively 1.375% of dividends before withholding tax), resulting in an aggregate withholding tax rate from dividends of 26.375%. Corporate non-resident shareholders will generally be entitled to a refund in the amount of two fifths of the withholding tax (including solidarity surtax). This does not preclude a further reduction of withholding tax, if any, available under a relevant tax treaty.
 
Generally, for many non-resident shareholders the withholding tax rate is currently reduced under applicable income tax treaties. Rates and procedures may vary according to the applicable treaty. To reduce the withholding tax to the applicable treaty tax rate a non-resident shareholder must apply for a refund of withholding taxes paid. Claims for refund, if any, are made on a special German claim for refund form, which must be filed with the German Federal Tax Office (Bundeszentralamt für Steuern, D-53221 Bonn, Germany; http://www.bzst.bund.de). The relevant forms can be obtained from the German Federal Tax Office or from German embassies and consulates. For details, such non-resident shareholders are urged to consult their own tax advisors. Special rules apply for the refund to U.S. Holders (we refer to the below section “Refund Procedures for U.S. Holders”).


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Refund Procedures for U.S. Holders
 
Under the Treaty, a partial refund of the 25% withholding tax equal to 10% of the gross amount of the dividend and a full refund of the solidarity surtax can be obtained by a U.S. Holder. Thus, for each US$100 of gross dividends paid by SAP AG to a U.S. Holder, the dividends (which are dependent on the euro/dollar exchange rate at the time of payment) will be initially subject to a German withholding tax of US$26.375, of which US$11.375 may be refunded under the Treaty. As a result, a U.S. Holder effectively would receive a total dividend of US$85.
 
To claim the refund of amounts withheld in excess of the Treaty rate, a U.S. Holder must submit (either directly or, as described below, through the Data Medium Procedure participant) a claim for refund to the German tax authorities, with, in the case of a direct claim, the original bank voucher (or certified copy thereof) issued by the paying entity documenting the tax withheld, within four years from the end of the calendar year in which the dividend is received. Claims for refund are made on a special German claim for refund form, which must be filed with the German Federal Tax Office (Bundeszentralamt für Steuern, D-53221 Bonn, Germany). The German claim for refund form may be obtained from the German tax authorities at the same address where applications are filed, from the Embassy of the Federal Republic of Germany, 4645 Reservoir Road, N.W., Washington, D.C. 20007-1998, or can be downloaded from the homepage of the German Federal Tax Office (http://www.bzst.bund.de).
 
U.S. Holders must also submit to the German tax authorities a certification of their U.S. residency status (IRS Form 6166). This certification can be obtained from the Internal Revenue Service by filing a request for certification (generally on an IRS Form 8802, which will not be processed unless a user fee is paid) with the Internal Revenue Service, P.O. Box 71052, Philadelphia, PA 19176-6052. U.S. Holders should consult their own tax advisors regarding how to obtain an IRS Form 6166.
 
The former simplified refund procedure for U.S. Holders by the Depository is not available for dividends received after December 31, 2008 as it has been revoked by the German Ministry of Finance as of year-end 2008. Instead an IT-supported quick-refund procedure is available (the “Data Medium Procedure — DMP”) for dividends received after December 31, 2008. If the U.S. Holder’s bank or broker elects to participate in the DMP, it will perform administrative functions necessary to claim the Treaty refund for the beneficiaries. The refund beneficiaries must confirm to the DMP participant that they meet the conditions of the Treaty provisions and that they authorize the DMP participant to file applications and receive notices and payments on their behalf. Further each refund beneficiary must confirm that (i) it is the beneficial owner of the dividends received; (ii) it is resident in the U.S. in the meaning of the Treaty; (iii) it does not have its domicile, residence or place of management in Germany; (iv) the dividends received do not form part of a permanent establishment or fixed base in Germany; and (v) it commits, due to its participation in the DMP, not to claim separately for refund.
 
The beneficiaries also must provide an IRS Form 6166 certification with the DMP participant. The DMP participant is required to keep these documents in its files and prepare and file a combined claim for refund with the German tax authorities by electronic media. The combined claim provides evidence of a U.S. Holder’s personal data including its U.S. Tax Identification Number.
 
The German tax authorities reserve the right to audit the entitlement to tax refunds for several years following their payment pursuant to the Treaty in individual cases. The DMP participant must assist with the audit by providing the necessary details or by forwarding the queries to the respective refund beneficiaries.
 
The German tax authorities will issue refunds denominated in euros. In the case of shares held through banks or brokers participating in the Depository, the refunds will be issued to the Depository, which will convert the refunds to dollars. The resulting amounts will be paid to banks or brokers for the account of the U.S. Holders.


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German Taxation of Capital Gains
 
Under German income tax law, a capital gain derived from the sale or other disposition of ADRs or ordinary shares by a non-resident shareholder is subject to income tax in Germany only if such shareholder has held, directly or indirectly, ADRs or ordinary shares representing 1% or more of the registered share capital of a company at any time during the five-year period immediately preceding the sale or other disposition.
 
Generally, a capital gain derived from the sale or other disposition of ADRs or ordinary shares by a corporate non-resident shareholder is, in principle, exempt from corporation tax. However, a portion of 5% of a capital gain derived is treated as non-deductible business expenses. Therefore, effectively a portion of 95% of a capital gain derived from the sale or other disposition of ADRs or ordinary shares by a corporate non-resident shareholder is exempt and a portion of 5% of a capital gain derived is subject to corporation tax.
 
However, a U.S. Holder of ADRs or ordinary shares that qualifies for benefits under the Treaty is not subject to German income or corporation tax on the capital gain derived from the sale or other disposition of ADRs or ordinary shares.
 
German Gift and Inheritance Tax
 
Generally, a transfer of ADRs or ordinary shares by a non-resident shareholder at death or by way of gift will be subject to German gift or inheritance tax, respectively, if (i) the decedent or donor, or the heir, donee or other transferee is resident in Germany at the time of the transfer, or with respect to German citizens who are not resident in Germany, if the decedent or donor, or the heir, donee or other transferee has not been continuously outside of Germany for a period of more than five years; (ii) the ADRs or ordinary shares are part of the business property of a permanent establishment or a fixed base in Germany; or (iii) the ADRs or ordinary shares subject to such transfer form part of a portfolio that represents 10% or more of the registered share capital of a company and has been held, directly or indirectly, by the decedent or donor, respectively, actually or constructively together with related parties.
 
However, the right of the German government to impose gift or inheritance tax on a non-resident shareholder may be limited by an applicable estate tax treaty. In the case of a U.S. Holder, a transfer of ADRs or ordinary shares by a U.S. Holder at death or by way of gift generally will not be subject to German gift or inheritance tax by reason of the estate tax treaty between the U.S. and Germany (Convention between the Federal Republic of Germany and the United States of America for the Avoidance of Double Taxation with respect to Estate, Gift and Inheritance Taxes, German Federal Law Gazette 1982 II page 847, as amended by the Protocol of December 14, 1998 as published on December 21, 2000, German Federal Law Gazette 2001 II, page 65; the “Estate Tax Treaty”) so long as the decedent or donor, or the heir, donee or other transferee was not domiciled in Germany for purposes of the Estate Tax Treaty at the time the gift was made, or at the time of the decedent’s death, and the ADRs or ordinary shares were not held in connection with a permanent establishment or a fixed base in Germany. In general, the Estate Tax Treaty provides a credit against the U.S. federal gift or estate tax liability for the amount of gift or inheritance tax paid in Germany, subject to certain limitations, in a case where the ADRs or ordinary shares are subject to German gift or inheritance tax and U.S. federal gift or estate tax.
 
Other German Taxes
 
There are currently no German net worth, transfer, stamp or other similar taxes that would apply to a U.S. Holder on the acquisition, ownership, sale or other disposition of ADRs or ordinary shares.
 
U.S. Taxation
 
The following discussion applies to U.S. Holders only if the ADRs and ordinary shares are held as capital assets for tax purposes. It does not address tax considerations applicable to U.S. Holders that may be subject to


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special tax rules, such as dealers or traders in securities, financial institutions, insurance companies, tax-exempt entities, regulated investment companies, U.S. Holders that hold ordinary shares or ADRs as a part of a straddle, conversion transaction or other arrangement involving more than one position, U.S. Holders that own (or are deemed for U.S. tax purposes to own) 10% or more of the total combined voting power of all classes of voting stock of SAP AG, U.S. Holders that have a principal place of business or “tax home” outside the United States or U.S. Holders whose “functional currency” is not the dollar and U.S. Holders that hold ADRs or ordinary shares through partnerships or other pass-through entities.
 
The summary set out below is based upon the U.S. Internal Revenue Code of 1986, as amended (the “Code”), the Treaty and regulations, rulings and judicial decisions thereunder at the date of this Annual Report on Form 20-F. Any such authority may be repealed, revoked or modified, potentially with retroactive effect, so as to result in U.S. federal income tax consequences different from those discussed below. No assurance can be given that the conclusions set out below would be sustained by a court if challenged by the IRS. The discussion below is based, in part, on representations of the Depositary, and assumes that each obligation in the Deposit Agreement and any related agreements will be performed in accordance with its terms.
 
For U.S. federal income tax purposes, a U.S. Holder of ADRs will be considered to own the ordinary shares represented thereby. Accordingly, unless the context otherwise requires, all references in this section to ordinary shares are deemed to refer likewise to ADRs representing an ownership interest in ordinary shares.
 
U.S. Taxation of Dividends
 
Subject to the discussion below under “Passive Foreign Investment Company Considerations”, distributions made by SAP AG with respect to ordinary shares (other than distributions in liquidation and certain distributions in redemption of stock), including the amount of German tax deemed to have been withheld in respect of such distributions, will generally be taxed to U.S. Holders as ordinary dividend income.
 
As discussed above, a U.S. Holder may obtain a refund of German withholding tax under the Treaty to the extent that the German withholding tax exceeds 15% of the dividend distributed. Thus, for each US$100 of gross dividends paid by SAP AG to a U.S. Holder, the dividends (which are dependent on the euro/dollar exchange rate at the time of payment) will be initially subject to German withholding tax of US$25 plus US$1.375 solidarity surtax, and the U.S. Holder will receive US$73.625. A U.S. Holder who obtains the Treaty refund will receive an additional US$11.375 from the German tax authorities. For U.S. tax purposes, such U.S. Holder will be considered to have received a total distribution of US$100, which will be deemed to have been subject to German withholding tax of US$15 (15% of US$100) resulting in the net receipt of US$85.
 
In the case of a distribution in euro, the amount of the distribution generally will equal the dollar value of the euro distributed (determined by reference to the spot currency exchange rate on the date of receipt of the distribution, or receipt by the Depositary in the case of a distribution on ADRs), regardless of whether the holder in fact converts the euro into dollars, and the U.S. Holder will not realize any separate foreign currency gain or loss (except to the extent that such gain or loss arises on the actual disposition of foreign currency received).
 
Dividends paid by SAP AG generally will constitute “portfolio income” for purposes of the limitations on the use of passive activity losses (and, therefore, generally may not be offset by passive activity losses) and as “investment income” for purposes of the limitation on the deduction of investment interest expense. Dividends paid by SAP AG will not be eligible for the dividends received deduction generally allowed to U.S. corporations under Section 243 of the Code. Dividends paid by SAP AG to an individual after December 31, 2002 and received prior to January 1, 2011 are treated as “qualified dividends” subject to capital gains rates, i.e. at a maximum rate of 15%, if SAP AG was not in the prior year and, is not in the year in which the dividend is paid, a passive foreign investment company (“PFIC”). Based on our audited financial statements and relevant market and shareholder data, we believe that we were not treated as a PFIC for U.S. federal income taxes with respect to our 2009 tax year. In addition, based on our audited financial statements and our current expectations regarding the value and


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nature of our assets, the sources and nature of our income, and relevant market and shareholder data, we do not anticipate becoming a PFIC for the 2010 tax year.
 
U.S. Taxation of Capital Gains
 
In general, assuming that SAP AG at no time is a PFIC, upon a sale or exchange of ordinary shares to a person other than SAP AG, a U.S. Holder will recognize gain or loss in an amount equal to the difference between the amount realized on the sale or exchange and the U.S. Holder’s adjusted tax basis in the ordinary shares. Such gain or loss will be a capital gain or loss and will be considered a long-term capital gain (taxable at a reduced rate for individuals) if the ordinary shares were held for more than one year. The deductibility of capital losses is subject to significant limitations. Upon a sale of ordinary shares to SAP AG, a U.S. Holder may recognize a capital gain or loss or, alternatively, may be considered to have received a distribution with respect to the ordinary shares, in each case depending upon the application to such sale of the rules of Section 302 of the Code.
 
Deposit and withdrawal of ordinary shares in exchange for ADRs by a U.S. Holder will not result in its realization of gain or loss for U.S. federal income tax purposes.
 
U.S. Foreign Tax Credit
 
In general, in computing its U.S. federal income tax liability, a U.S. Holder may elect for each taxable year to claim a deduction or, subject to the limitations on foreign tax credits generally, a credit for foreign income taxes paid or accrued by it. For U.S. foreign tax credit purposes, subject to the applicable limitations under the foreign tax credit rules, German tax withheld from dividends paid to a U.S. Holder, up to the 15% provided under the Treaty, will be eligible for credit against the U.S. Holder’s federal income tax liability or, if the U.S. Holder has elected to deduct such taxes, may be deducted in computing taxable income.
 
For U.S. foreign tax credit purposes, dividends paid by SAP AG generally will be treated as foreign-source income and as “passive category income” (or in the case of certain holders, as “general category income”). Gains or losses realized by a U.S. Holder on the sale or exchange of ordinary shares generally will be treated as U.S.-source gain or loss.
 
Passive Foreign Investment Company Considerations
 
Special and adverse U.S. tax rules apply to a U.S. Holder that holds an interest in a passive foreign investment company (PFIC). Based on current projections concerning the composition of SAP AG’s income and assets, SAP AG does not believe that it will be treated as a PFIC for its current or future taxable years. However, because this conclusion is based on our current projections and expectations as to its future business activity, SAP AG can provide no assurance that it will not be treated as a PFIC in respect of its current or any future taxable years.
 
MATERIAL CONTRACTS
 
We are party to material contracts, as follows:
 
2009 Three-Year Revolving Credit Facility
 
To increase its financial flexibility, in September 2009 SAP AG negotiated a three-year €1.5 billion syndicated credit facility with a group of international banks. This facility replaced a €1 billion facility that had been available to SAP AG until that time. Neither the previous facility, which was established in 2004, nor the new facility has yet been drawn on. The credit facility agreement contains a change-of-control clause. This clause obliges SAP AG to notify the banks if it learns that in the meaning of the German Securities Acquisition and Takeover Act any person or any group of persons acting together has acquired control of more than 50% of


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the voting shares. If, on receiving the notification, banks that represent at least two-thirds of the credit volume so require, the banks have the right to cancel the credit facility and demand complete repayment of the outstanding debt. If no continuation agreement is reached, the credit facility would end and the obligation to repay would become effective at an ascertainable time.
 
This description is a summary of the Credit Facility and is qualified in its entirety by the Credit Facility, which is filed as Exhibit 4.6 to this Annual Report on Form 20-F.
 
Private Placement Transaction
 
In April and May 2009, SAP AG issued several tranches of a private placement transaction (“Schuldschein”) outside of the United States. The total schuldschein is for €697 million, with three-year and five-year tranches. The underlying agreements contain change-of-control clauses. These clauses give the lenders special termination rights if in the meaning of the German Securities Acquisition and Takeover Act any person or any group of persons acting together acquires control of more than 50% of the voting shares of SAP. If no continuation agreement is reached within 30 days after a change of control, the lenders would be entitled to declare the loan due and demand repayment of the outstanding debt without delay.
 
Other Material Contracts and Agreements
 
In agreements between SAP AG and various banks for bilateral credit facilities that totaled €545 million on December 31, 2009, we have agreed to material adverse change clauses permitting the banks to terminate if events occur that are materially adverse to SAP AG’s economic standing. A change of control could be considered materially adverse pursuant to those agreements. These clauses are customary. In the past, we have utilized these bilateral credit facilities only infrequently for a few days. We believe that in view of our current liquidity situation, termination of these credit facilities would not have a materially adverse effect, at least in the near term.
 
We have entered into relationships with various companies to jointly develop and market new software products. These relationships are governed by development and marketing agreements with the respective companies. Some of the agreements include provisions that, in the event of a change of control over one of the parties, give the other party a right to consent to the assignment of the agreement or to terminate it.
 
Agreements have been concluded with the members of the Executive Board concerning compensation in the event of a change of control. These agreements, which are encountered with increasing frequency in Germany and elsewhere, are described in the Compensation Report section. We have no analogous compensation agreements with employees.
 
DOCUMENTS ON DISPLAY
 
We are subject to the informational requirements of the Securities Exchange Act of 1934, as amended. In accordance with these requirements, we file reports and furnish other information as a foreign private issuer with the SEC. These materials, including this Annual Report on Form 20-F and the exhibits thereto, may be inspected and copied at the SEC’s Public Reference Room at 100 F Street, N.E., Room 1580, Washington, D.C. 20549. The SEC also maintains a Web site at www.sec.gov that contains reports and other information regarding registrants that file electronically with the SEC. Our annual report and some of the other information submitted by us to the SEC may be accessed through this Web site. In addition, information about us is available at our Web site: www.sap.com.
 
ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
We are exposed to various financial risks, such as market risks, including changes in foreign currency exchange rates, interest rates and equity prices, as well as credit risk and liquidity risk. We manage these risks on


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a Group-wide basis. Selected derivatives are exclusively used for this purpose and not for speculation, which is defined as entering into derivative instruments without a corresponding underlying transaction. Financial risk management is done centrally. The risk management and hedging strategy is set by our Treasury guideline and other internal guidelines and is subject to continuous internal risk analysis. See Note 25 and 26 to our Consolidated Financial Statements for our quantitative and qualitative disclosures about market risk in “Item 18. Financial Statements.”
 
ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES
 
American Depositary Shares
 
Fees and Charges Payable by ADR Holders
 
Deutsche Bank Trust Company Americas is the Depositary for SAP AG’s ADR program. ADR holders may be required to pay the following charges:
 
  •  taxes and other governmental charges;
 
  •  registration fees as may be in effect from time to time for the registration of transfers of SAP ordinary shares on any applicable register to the Depositary or its nominee or the custodian or its nominee in connection with deposits or withdrawals under the Deposit Agreement;
 
  •  applicable air courier, cable, telex and facsimile expenses of the Depositary;
 
  •  expenses incurred by the Depositary in the conversion of foreign currency;
 
  •  $5.00 or less per 100 ADSs (or portion thereof) to the Depositary for the execution and delivery of ADRs (including in connection with the depositing of SAP ordinary shares or the exercising of rights) and the surrender of ADRs as well as for the distribution of other securities;
 
  •  a maximum aggregate service fee of U.S. $2.00 per 100 ADSs (or portion thereof) per calendar year to the Depositary for the services performed by the Depositary in administering the ADR program, including for processing any cash dividends and other cash distributions; and
 
  •  $5.00 or less per 100 ADSs (or portion thereof) to the Depositary for distribution of securities other than SAP ordinary shares or rights.
 
These charges are described more fully in Section 5.9 of the Amended and Restated Deposit Agreement dated November 25, 2009, incorporated by reference as Exhibit 4.1.2 to this Annual Report on Form 20-F.
 
Applicable service fees are either deducted from any cash dividends or other cash distributions or charged separately to holders in a manner determined by the Depositary, depending on whether ADSs are registered in the name of investors (whether certificated or in book-entry form) or held in brokerage and custodian accounts (via DTC). In the case of distributions of securities other than SAP ordinary shares or rights, the Depositary charges the applicable ADS record date holder concurrent with the distribution. In the case of ADSs registered in the name of the investor, whether certificated or in book entry form, the Depositary sends invoices to the applicable record date ADS holders. For ADSs held in brokerage and custodian accounts via DTC, the Depositary may, if permitted by the settlement systems provided by DTC, collect the fees through those settlement systems from the brokers and custodians holding ADSs in their DTC accounts. The brokers and custodians who hold their clients’ ADSs in DTC accounts in such case may in turn charge their clients’ accounts the amount of the service fees paid to the Depositary.
 
In the event of a refusal to pay applicable fees, the Depositary may refuse the requested services until payment is received or may set off the amount of the service from any distribution to be made to the ADR holder, all in accordance with the Deposit Agreement.


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If any taxes or other governmental charges are payable by the holders and/or beneficial owners of ADSs to the Depositary, the Depositary, the custodian or SAP may withhold or deduct from any distributions made in respect of the deposited SAP ordinary share and may sell for the account of the holder and/or beneficial owner any or all of the deposited ordinary shares and apply such distributions and sale proceeds in payment of such taxes (including applicable interest and penalties) or charges, with the holder and the beneficial owner thereof remaining fully liable for any deficiency.
 
Fees and Other Payments Payable by the Depositary to SAP
 
The Depositary has agreed to make certain payments to SAP as reimbursement for expenses incurred by SAP in connection with its ADR program and in support of SAP’s ongoing investor relations activities related to the ADR program. For the year ended December 31, 2009, the Depositary has made the following direct and indirect payments to SAP:
 
  •  US $72,531 for the 2009 NYSE ADR listing fees; and
 
  •  US $2,000,000 for investor relations activities related to the ADR program, including the production of annual reports and Form 20-F filings, 2010 NYSE listing fees, road shows, production of investor targeting, peer analysis, shareholder identification reports and perception studies, postage for mailing annual and interim reports and other communications to ADR holders and participation in retail investor activities, broker conferences, SAP sponsored analyst events and capital markets days.
 
PART II
 
ITEM 13. DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES
 
None.
 
ITEM 14. MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS
 
None.
 
ITEM 15. CONTROLS AND PROCEDURES
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
 
Disclosure controls and procedures are controls and other procedures of SAP that are designed to ensure that information required to be disclosed by SAP in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Commission’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by SAP in the reports that it files or submits under the Exchange Act is accumulated and communicated to SAP management, including SAP’s principal executive and financial officers (i.e. SAP’s co-chief executive officers (Co-CEOs) and chief financial officer (CFO)), or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. SAP’s management evaluated, with the participation of SAP’s Co-CEOs and CFO the effectiveness of SAP’s disclosure controls and procedures as of December 31, 2009. The evaluation was led by SAP’s Global Governance Risk & Compliance function, including dedicated “SOX Champions” in all of SAP’s major entities and business units with the participation of process owners, SAP’s key corporate senior management, senior management of each business group, and as indicated above under the supervision of SAP’s Co-CEOs and CFO. Based on the foregoing, SAP’s management, including SAP’s Co-CEOs and CFO, concluded that as of December 31, 2009, SAP’s disclosure controls and procedures were effective.


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MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
 
The management of SAP is responsible for establishing and maintaining adequate internal control over financial reporting as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. SAP’s internal control over financial reporting is a process designed under the supervision of SAP’s Co-CEOs and CFO to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external reporting purposes in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board.
 
SAP’s management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2009. In making this assessment, it used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in “Internal Control — Integrated Framework.”
 
Based on the assessment under these criteria, SAP management has concluded that, as of December 31, 2009, the Company’s internal control over financial reporting was effective.
 
KPMG AG Wirtschaftsprüfungsgesellschaft, our independent registered public accounting firm has issued its attestation report on the effectiveness of SAP’s internal control over financial reporting, which is included in Item 18. Financial Statements,” “Report of Independent Registered Public Accounting Firm.”
 
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
 
There has been no change in our internal control over financial reporting during the period covered by this Annual Report on Form 20-F that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
 
ITEM 16. [RESERVED]
 
ITEM 16A. AUDIT COMMITTEE FINANCIAL EXPERT
 
Our Supervisory Board determined that Erhard Schipporeit is an “audit committee financial expert,” as defined by the regulations of the Commission issued pursuant to Section 407 of the Sarbanes-Oxley Act of 2002 and meeting the requirements of Item 16A. He is “independent,” as such term is defined in Rule 10A-3 under the Exchange Act.
 
ITEM 16B. CODE OF ETHICS
 
In 2003, SAP adopted a Code of Business Conduct that applies to all employees (including all personnel in the accounting and controlling departments) and the members of SAP’s Executive Board (including our CEO and CFO). Our Code of Business Conduct constitutes a “code of ethics” as defined in Item 16.B of Form 20-F. Our Code of Business Conduct sets standards for all dealings with customers, partners, competitors and suppliers and includes, among others, regulations with regard to confidentiality, loyalty, preventing conflicts of interest, preventing bribery, and avoiding anti-competitive practices. International differences in culture, language, and legal and social systems make the adoption of uniform Codes of Business Conduct across an entire global company challenging. As a result, SAP has set forth a master code containing minimum standards. In turn, each company within the SAP Group has been required to adopt a similar code that meets at least these minimum standards, but may also include additional or more stringent rules of conduct. Newly acquired companies also are required to meet the minimum standards set forth in the Code of Business Conduct.
 
We have made our Code of Business Conduct publicly available by posting the full text on our Web site under www.sap.com/corpgovernance (section “Policies and Statutes”).


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ITEM 16C. PRINCIPAL ACCOUNTANT FEES AND SERVICES
 
AUDIT FEES, AUDIT-RELATED FEES, TAX FEES AND ALL OTHER FEES
 
Refer to Note 32 to our Consolidated Financial Statements for information on fees paid to our independent registered public accounting firm, KPMG, for audit services and other professional services.
 
AUDIT COMMITTEE’S PRE-APPROVAL POLICIES AND PROCEDURES
 
As required under German law, our shareholders appoint our independent auditors to audit our financial statements, based on a proposal that is legally required to be submitted by the Supervisory Board. The Supervisory Board’s proposal is based on a proposal by the Audit Committee. See also the description under the heading “Corporate Governance” in “Item 10. Additional Information.”
 
In 2002 our Audit Committee adopted a policy with regard to the pre-approval of audit and non-audit services to be provided by our independent auditors. This policy, which is designed to assure that such engagements do not impair the independence of our auditors, was amended and expanded in 2003, 2007 and 2009 (changes in 2009 only related to information requirements). The policy requires prior approval of the Audit Committee for all services to be provided by our independent auditors for any entity of the SAP Group. With regard to non-audit services the policy distinguishes among three categories of services:
 
  1.  “Prohibited services:” This category includes services that our independent auditors must not be engaged to perform. These are services that are not permitted by applicable law or that would be inconsistent with maintaining the auditors’ independence.
 
  2.  “Services requiring universal approval:” Services of this category may be provided by our independent auditors up to a certain aggregate amount in fees per year that is determined annually by the Audit Committee.
 
  3.  ‘‘Services requiring individual approval:” Services of this category may only be provided by our independent auditors if they have been individually (specifically) pre-approved by the Audit Committee or an Audit Committee member who is authorized by the Audit Committee to make such approvals.
 
Our Chief Accounting Officer reviews all individual requests to engage our independent auditors as a service provider in accordance with this policy and determines the category to which the requested service belongs. All requests for engagements with expected fees over a specified limit are additionally reviewed by our CFO. Based on the determination of the category the request is (i) declined if it is a “prohibited service,” (ii) approved if it is a “service requiring universal approval” and the maximum aggregate amount fixed by the Audit Committee has not been reached or (iii) forwarded to the Audit Committee for individual approval if the “service requires individual approval” or is a “service requiring universal approval” and the maximum aggregate amount fixed by the Audit Committee has been exceeded.
 
Our Audit Committee’s pre-approval policies also include information requirements to ensure the Audit Committee is kept aware of the volume of engagements involving our independent auditors that were not individually pre-approved by the Audit Committee itself.
 
All services performed by our independent auditors in the last two fiscal years were authorized pursuant to our pre-approval policies.
 
Substantially all of the work performed to audit our Consolidated Financial Statements was performed by our principal accountant’s full-time, permanent employees.


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ITEM 16D. EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES
 
Rule 10A-3 of the Exchange Act requires that all members of our audit committee be independent, subject to certain exceptions. In accordance with German law, the Audit Committee consists of both employee and shareholder elected members. Rule 10A-3 provides an exception for an employee of a foreign private issuer such as SAP who is not an executive officer of that issuer and who is elected to the supervisory board or audit committee of that issuer pursuant to the issuer’s governing law. In this case, the employee is exempt from the independence requirements of Rule 10A-3 and is permitted to sit on the audit committee.
 
We rely on this exemption. Our Audit Committee includes two members who are non-executive employees of SAP AG, Thomas Bamberger and Gerhard Maier, who were named to our Supervisory Board pursuant to the German Co-determination Act (see Item 6 for details). We believe that the reliance on this exemption does not materially adversely affect the ability of our Audit Committee to act independently and to satisfy the other requirements of Rule 10A-3.
 
ITEM 16E. PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS
 
We did not purchase any of our ordinary shares or ADRs in 2009. However, we typically purchase our ordinary shares under our supported Employee Discount Stock Purchase Programs, Long-Term Incentive Plans, Stock Option Plans and other share buy-back activities. The maximum number of shares that may yet be purchased as of December 31, 2009 were 85,341,496.
 
Purchases between January 1, 2009 and May 19, 2009 would have been made in accordance with the authorization to acquire and use treasury shares granted at the Annual General Meeting of Shareholders on June 3, 2008, pursuant to which the Executive Board was authorized to acquire, on or before November 30, 2009, up to 120 million shares of SAP.
 
Purchases between May 20, 2009 and December 31, 2009 would have been made in accordance with the authorization to acquire and use treasury shares granted at the Annual General Meeting of Shareholders on May 19, 2009, pursuant to which the Executive Board was authorized to acquire, on or before October 31, 2010, up to 120 million shares of SAP. The authorization from May 19, 2009 replaced the authorization from June 3, 2008.
 
Both authorizations were subject to the provision that the shares to be purchased, together with any other shares already acquired and held by SAP, do not account for more than 10% of SAP’s capital stock.
 
ITEM 16F. CHANGES IN REGISTRANTS’S CERTIFYING ACCOUNTANT
 
Not applicable.
 
ITEM 16G. DIFFERENCES IN CORPORATE GOVERNANCE PRACTICES
 
The following summarizes the principal ways in which our corporate governance practices differ from the New York Stock Exchange (NYSE) corporate governance rules applicable to U.S. domestic issuers (the NYSE Rules.)
 
Introduction
 
SAP is incorporated under the laws of Germany, with securities publicly traded on markets in Germany (Frankfurt Exchange) and the United States (NYSE).
 
The NYSE Rules permit foreign private issuers to follow applicable home country corporate governance practices in lieu of the NYSE corporate governance standards, subject to certain exceptions. Foreign private issuers electing to follow home country corporate governance rules are required to disclose the principal differences in their corporate governance practices from those required under the NYSE Rules. This Item 16G


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summarizes the principal ways in which SAP’s corporate governance practices differ from the NYSE Rules applicable to domestic issuers.
 
Legal Framework
 
The primary source of law relating to the corporate governance of a German stock corporation is the German Stock Corporation Act (Aktiengesetz). Additionally, the Securities Trading Act (Wertpapierhandelsgesetz), the German Securities Purchase and Take Over Act (Wertpapiererwerbs- und Übernahmegesetz), the Stock Exchange Admission Regulations, the German Commercial Code (Handelsgesetzbuch) and certain other German statutes contain corporate governance rules applicable to SAP. In addition to these mandatory rules, the German Corporate Governance Code (“GCGC”) summarizes the mandatory statutory corporate governance principles found in the German Stock Corporation Act and other provisions of German law. Further, the GCGC contains supplemental recommendations and suggestions for standards on responsible corporate governance intended to reflect generally accepted best practices.
 
The German Stock Corporation Act requires the executive and the supervisory board of exchange-listed companies like SAP to declare annually that the recommendations set forth in the GCGC have been and are being complied with, and to identify any recommendations not being applied. SAP has disclosed deviations from a few of the GCGC recommendations in its Declaration of Compliance on a yearly basis since 2003. Since 2004, these declarations are available on the SAP website (www.sap.com/about/governance/statutes/index.epx).
 
Significant Differences
 
We believe the following to be the significant differences between German corporate governance practices, as SAP has implemented them, and those applicable to domestic companies under the NYSE Rules.
 
German Stock Corporations are Required to have a Two-Tier Board System
 
SAP is governed by three separate bodies: (i) the Supervisory Board, which counsels, supervises and controls the Executive Board; (ii) the Executive Board, which is responsible for the day-to-day management of SAP; and (iii) the General Shareholders’ Meeting. The rules applicable to these governing bodies are defined by German law and by SAP’s Articles of Incorporation. This corporate structure differs from the unitary board of directors established by the relevant laws of all U.S. states and the NYSE Rules. Under the German Stock Corporation Act, the Supervisory Board and Executive Board are separate and no individual may be a member of both boards. See “Item 10. Additional Information — Corporate Governance” for additional information on the corporate structure.
 
Director Independence Rules
 
The NYSE Rules require that a majority of the members of the board of directors of a listed issuer and each member of its nominating, corporate governance, compensation and audit committee be “independent.” The NYSE Rules stipulate that no director qualifies as “independent” unless the board of directors has made an affirmative determination that the director has no material direct or indirect relationship with the listed company. However, under the NYSE Rules a director may still be deemed independent even if the director or a member of a director’s immediate family has received during a 12 month period within the prior three years up to $120,000 in direct compensation. In addition, a director may also be deemed independent even if a member of the director’s immediate family works for the company’s auditor in a non-partner capacity and not on the company’s audit. By contrast, the GCGC requires that the Supervisory Board ensure that proposed candidates are persons with the necessary knowledge, competencies and applicable experience, and that the Supervisory Board includes what it considers an adequate number of independent members. A Supervisory Board member is considered independent if he or she has no business or personal relations with SAP or its Executive Board that could give rise to a conflict of interest. The members of the Supervisory Board must have enough time to


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perform their board duties and must carry out their duties carefully and in good faith. For as long as they serve, they must comply with the criteria that are enumerated in relation to the selection of candidates for the Supervisory Board concerning independence, conflict of interest and multiple memberships of management, supervisory and other governing bodies. They must be loyal to SAP in their conduct and they must not accept appointment in companies that are in competition with SAP. Supervisory Board members must disclose any planned non-ordinary course business transactions with SAP to the Supervisory Board promptly. The Supervisory Board members cannot carry out such transactions before the Supervisory Board has given its permission. The Supervisory Board may grant its permission for any such transaction only if the transaction is based on terms and conditions that are standard for the type of transaction in question and if the transaction is not contrary to SAP’s interest. SAP complies with these GCGC director independence requirements.
 
German corporate law requires that for listed stock corporations at least one member of the Supervisory Board who has expert knowledge in the areas of financial accounting and audit of financial statements must be independent. Mr. Erhard Schipporeit who is the Chairman of SAP’s Audit Committee meets these requirements. However, German corporate law and the GCGC do not require the Supervisory Board to make an affirmative determination for each individual director that is independent or that a majority of Supervisory Board members or the members of a specific committee are independent.
 
The NYSE independence requirements are closely linked with risks specific to unitary boards of directors that are customary for U.S. companies. In contrast, the two-tier board structure requires a strict separation of the executive board and supervisory board. In addition, the supervisory board of large German stock corporations is subject to the principle of employee codetermination as outlined in the German Co-Determination Act of 1976 (Mitbestimmungsgesetz). As a result, the Supervisory Board of SAP AG consists of 16 members, of which eight have been elected by SAP AG’s shareholders at the Annual General Meeting and eight members have been elected by employees of SAP AG and its German subsidiaries. Typically, the chairperson of the supervisory board is a shareholder representative. In case of a tie vote, the supervisory board chairperson may cast the decisive tie-breaking vote. This board structure creates a different system of checks and balances, including employee participation, and cannot be directly compared with a unitary board system.
 
Audit Committee Independence
 
As a foreign private issuer, the NYSE Rules require SAP to establish an Audit Committee that satisfies the requirements of Rule 10A-3 of the Exchange Act with respect to audit committee independence. SAP is in compliance with these requirements. The Chairman of SAP’s Audit Committee and Mr. Joachim Milberg meet the independence requirements of Rule 10A-3 of the Exchange Act. The other two Audit Committee members, Messrs. Thomas Bamberger and Gerhard Maier, are employee representatives who are eligible for the exemption provided by Rule 10 A-3 (b) (1) (iv) (C) (see Item 16.D for details).
 
The Audit Committee independence requirements are similar to the Board independence requirements under German corporate law and GCGC. See the section above under “Director Independent Rules” for the same elected member for the Audit committee. Nonetheless, SAP meets the NYSE Rules on audit committee independence applicable to foreign private issuers.
 
Rules on Non-Management Board Meetings are Different
 
Section 303 A.03 of the NYSE Rules stipulates that the non-management board of each listed issuer must meet at regularly scheduled executive sessions without the management. Under German corporate law and the GCGC the Supervisory Board is entitled but not required to exclude Executive Board members from its meetings. The Supervisory Board exercises this right temporarily during its meetings, for example when it discusses or decides Executive Board member affairs like the appointment of new Executive Board members.


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Rules on Establishing Committees Differ
 
Pursuant to Section 303 A.04 and 303 A.05 of the NYSE Rules listed companies are required to set up a Nominating/Corporate Governance Committee and a Compensation Committee, each composed entirely of independent directors and having a written charter specifying the committee’s purpose and responsibilities. In addition, each committee’s performance must be reviewed annually. With one exception, German corporate law does not mandate the creation of specific supervisory board committees. Required by the German Co-Determination Act of 1976 (Mitbestimmungsgesetz), the Mediation Committee (Vermittlungsausschuss) convenes only if the 2/3 majority required for appointing/revoking the appointment of Executive Board Members is not attained. This committee has never been convened in SAP’s history. In addition, the GCGC recommends that the Supervisory Board establish an Audit Committee and a Nomination Committee. In addition to the legally required Mediation Committee, SAP has the following committees, which are in compliance with the GCGC: General Committee, Compensation Committee, Audit Committee, Strategy and Technology Committee, Finance and Investment Committee, Nomination Committee, and Special Committee (See “Item 10. Additional Information — Corporate Governance” for more information).
 
Rules on Shareholders’ Compulsory Approval are Different
 
Section 312 of the NYSE Rules requires U.S. companies to seek shareholder approval of all equity-compensation plans, including certain material revisions thereto (subject to certain exemptions as described in the rules), issuances of common stock, including convertible stock, if the common stock has, or will have upon issuance, voting power of or in excess of 20% of the then outstanding common stock, and issuances of common stock if they trigger a change of control.
 
According to the German Stock Corporation Act and other applicable German laws, shareholder approval is required for a broad range of matters, such as amendments to the articles of association, certain significant corporate transactions (including inter-company agreements and material restructurings), the offering of stock options and similar equity compensation to its employees by a way of a conditional capital increase or by using treasury shares (including significant aspects of such an equity compensation plan as well as the exercise thresholds), the issuance of new shares, the authorization to purchase the corporation’s own shares, and other essential issues, such as transfers of all, or substantially all, of the assets of the stock corporation, including shareholdings in subsidiaries.
 
Specific Principles of Corporate Governance
 
Under the NYSE Rules Section 303 A.09 listed companies must adopt and disclose corporate guidelines. Since October 2007, SAP has applied the recommended corporate governance standards of the GCGC rather than company-specific principles of corporate governance. The CGCG recommendations differ from the NYSE Standards primarily as outlined in this Item 16G.
 
Specific Code of Business Conduct
 
NYSE Rules Section 303 A.10 requires listed companies to adopt and disclose a code of business conduct and ethics for directors, officers and employees, and to disclose promptly any waivers of the code for directors or executive officers. Although not required under German law, SAP has adopted a Code of Business Conduct, which is equally applicable to employees, managers and members of the Executive Board. SAP complies with the requirement to disclose the Code of Business Conduct and any waivers of the code with respect to directors and executive officers.


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PART III
 
ITEM 17. FINANCIAL STATEMENTS
 
Not applicable.
 
ITEM 18. FINANCIAL STATEMENTS
 
The financial statements are included herein on pages F-1 through F-105. The financial statement schedule is included herein on pages S-1 through S-4.
 
The following are filed as part of this Annual Report on Form 20-F:
 
  •  Report of Independent Registered Public Accounting Firm.
 
  •  Consolidated Financial Statements
 
  •  Consolidated Income Statements for the years ended 2009, 2008 and 2007.
 
  •  Consolidated Statements of Comprehensive Income for the years ended December 31, 2009, 2008 and 2007.
 
  •  Consolidated Statements of Financial Position as of December 31, 2009 and 2008.
 
  •  Consolidated Statements of Changes in Equity for the years ended December 31, 2009, 2008 and 2007.
 
  •  Consolidated Statements of Cash Flows for the years ended December 31, 2009, 2008 and 2007.
 
  •  Notes to the Consolidated Financial Statements.
 
  •  Financial Statement Schedule I — Reconciliations from U.S. GAAP to IFRS for the years ended December 31, 2007 and 2006.
 
ITEM 19. EXHIBITS
 
The following documents are filed as exhibits to this Annual Report on Form 20-F:
 
         
  1     Articles of Incorporation (Satzung) of SAP AG, as amended to date (English translation).
  2 .1   Form of global share certificate for ordinary shares (English translation).(1)
  2 .2   Form of American Depositary Receipt.(2)
  4 .1   Form of Amended and Restated Deposit Agreement among SAP AG, Deutsche Bank Trust Company Americas, as Depositary, and all owners and holders from time to time of American Depositary Receipts issued thereunder, including the form of American Depositary Receipts, dated as of December 3, 2004.(3)
  4 .1.1   Amendment No. 1 dated as of December 20, 2006 to Amended and Restated Deposit Agreement among SAP AG, Deutsche Bank Trust Company Americas, as Depository, and all owners and holders from time to time of American Depositary Receipts issued thereunder, including the form of American Depositary Receipts.(1)
  4 .1.2   Amended and Restated Deposit Agreement dated as of November 25, 2009 among SAP AG, Deutsche Bank Trust Company Americas as Depositary, and all owners and holders from time to time of American Depositary Receipts issued thereunder, including the form of American Depositary Receipts.(2)
  4 .6   Revolving Credit Facility dated September 16, 2009 by and among SAP AG (Borrower), Deutsche Bank AG, J.P. Morgan plc and The Royal Bank of Scotland plc (as lead arrangers and book runners).
  12 .1   Certification of Bill McDermott, Co-Chief Executive Officer, required by Rule 13a-14(a) or Rule 15d-14(a).


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  12 .2   Certification of Jim Hagemann Snabe, Co-Chief Executive Officer, required by Rule 13a-14(a) or Rule 15d-14(a).
  12 .3   Certification of Werner Brandt, Chief Financial Officer, required by Rule 13a-14(a) or Rule 15d-14(a).
  13 .1   Certification of Bill McDermott, Co-Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
  13 .2   Certification of Jim Hagemann Snabe, Co-Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
  13 .3   Certification of Werner Brandt, Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
  15     Consent of Independent Registered Public Accounting Firm.
 
 
(1) Incorporated by reference to the Annual Report on Form 20-F of SAP AG filed on March 22, 2006.
 
(2) Incorporated by reference to the Post Effective Amendment #1 to Registration Statement on Form F-6 of SAP AG filed on November 25, 2009.
 
(3) Incorporated by reference to the Current Report on Form 6-K of SAP AG, filed on December 13, 2004.

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SIGNATURES
 
The Registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this Annual Report on its behalf.
 
SAP AG
(Registrant)
 
  By: 
/s/  
BILL MCDERMOTT
Name: Bill McDermott
Title: Co-Chief Executive Officer
 
Dated: March 25, 2010
 
  By: 
/s/  
JIM HAGEMANN SNABE
Name: Jim Hagemann Snabe
Title: Co-Chief Executive Officer
 
Dated: March 25, 2010
 
  By: 
/s/  
WERNER BRANDT
Name: Dr. Werner Brandt
Title: Chief Financial Officer
 
Dated March 25, 2010


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SAP AG AND SUBSIDIARIES
 
INDEX TO THE CONSOLIDATED FINANCIAL STATEMENTS
 
 
         
    Page
 
    F-1  
       
    F-3  
    F-4  
    F-5  
    F-6  
    F-7  
    F-8 to F-105  
    S-1-S-5  


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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
 
 
The Supervisory Board of SAP AG:
 
We have audited the accompanying consolidated statements of financial position of SAP AG and subsidiaries (“SAP” or “the Company”) as of December 31, 2009 and 2008, and the related consolidated statements of income, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended December 31, 2009. In connection with our audits of the consolidated financial statements, we also have audited the financial statement schedule. We also have audited SAP’s internal control over financial reporting as of December 31, 2009, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). SAP’s management is responsible for these consolidated financial statements, and the financial statement schedule, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on these consolidated financial statements, and the financial statement schedule, and an opinion on the Company’s internal control over financial reporting based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of SAP AG and subsidiaries as of December 31, 2009 and 2008, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2009, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board (IASB). Also, in our opinion, the related financial statement schedule when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects,


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the information set forth therein. Also in our opinion, SAP AG maintained, in all material respects, effective internal control over financial reporting as of December 31, 2009, based on criteria established in Internal Control — Integrated Framework issued by the COSO.
 
As discussed in Note 3 to the consolidated financial statements, on January 1, 2009 the Company changed its method of accounting for business combinations, non-controlling interests and customer loyalty programmes due to the adoption of IFRS 3 Business Combinations (2008), International Accounting Standards 27 Consolidated and Separate Financial Statements (2008), and International Financial Reporting Interpretation Committee (IFRIC) Interpretation 13 Customer Loyalty Programmes.
 
KPMG AG
Wirtschaftsprüfungsgesellschaft
 
Mannheim, Germany
March 11, 2009


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SAP AG AND SUBSIDIARIES
 
 
CONSOLIDATED INCOME STATEMENTS OF SAP GROUP
for the years ended December 31,
 
 
                                         
          (Unaudited)
                   
    Note     2009(1)     2009     2008     2007  
          US$              
    millions, unless otherwise stated  
 
Software revenue
            3,736       2,607       3,606       3,407  
Support revenue
            7,574       5,285       4,602       3,852  
Subscription and other software-related service revenue
            439       306       258       182  
Software and software-related service revenue
            11,749       8,198       8,466       7,441  
Consulting revenue
            2,972       2,074       2,498       2,221  
Training revenue
            391       273       434       410  
Other service revenue
            122       85       107       113  
Professional services and other service revenue
            3,486       2,432       3,039       2,744  
Other revenue
            60       42       70       71  
                                         
Total revenue
    (5 )     15,295       10,672       11,575       10,256  
                                         
Cost of software and software-related services
            (2,457 )     (1,714 )     (1,743 )     (1,350 )
Cost of professional services and other services
            (2,653 )     (1,851 )     (2,285 )     (2,091 )
Research and development
            (2,280 )     (1,591 )     (1,627 )     (1,461 )
Sales and marketing
            (3,152 )     (2,199 )     (2,546 )     (2,173 )
General and administration
            (808 )     (564 )     (624 )     (499 )
Restructuring
    (7 )     (284 )     (198 )     (60 )     (2 )
Other operating income/expense, net
    (8 )     47       33       11       18  
                                         
Total operating expenses
            (11,586 )     (8,084 )     (8,874 )     (7,558 )
                                         
Operating profit
            3,709       2,588       2,701       2,698  
                                         
Other non-operating income/expense, net
    (9 )     (105 )     (73 )     (27 )     2  
                                         
Finance income
            46       32       72       142  
Finance costs
            (145 )     (101 )     (123 )     (7 )
Other financial gains/losses, net
    (10 )     (16 )     (11 )     1       (11 )
Financial income, net
            (115 )     (80 )     (50 )     124  
                                         
Profit before tax
            3,490       2,435       2,624       2,824  
                                         
Income tax expense
    (11 )     (982 )     (685 )     (776 )     (916 )
                                         
Profit after tax
            2,508       1,750       1,848       1,908  
                                         
— Profit attributable to non-controlling interests
            3       2       1       2  
— Profit attributable to owners of parent
            2,505       1,748       1,847       1,906  
Basic earnings per share, in €
    (12 )     2.11       1.47       1.55       1.58  
Diluted earnings per share, in €
    (12 )     2.11       1.47       1.55       1.58  
 
 
(1) The 2009 figures have been translated solely for the convenience of the reader at an exchange rate of US$1.4332 to €1.00, the Noon Buying Rate certified by the Federal Reserve Bank of New York on December 31, 2009.
 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


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SAP AG AND SUBSIDIARIES
 
for the years ended December 31,
 
 
                                 
    Note     2009     2008     2007  
    € millions  
 
Profit after tax
            1,750       1,848       1,908  
Gains (losses) on exchange differences on translation, before tax
            76       (63 )     (196 )
Reclassification adjustments on exchange differences on translation, before tax
            (2 )     0       0  
Exchange differences on translation
            74       (63 )     (196 )
Gains (losses) on remeasuring available-for-sale financial assets, before tax
    (27 )     15       1       (2 )
Reclassification adjustments on available-for-sale financial assets, before tax
    (27 )     0       (3 )     (1 )
Available-for-sale financial assets
    (27 )     15       (2 )     (3 )
Gains (losses) on cash flow hedges, before tax
    (26 )     (41 )     (15 )     89  
Reclassification adjustments on cash flow hedges, before tax
    (26 )     84       (55 )     (85 )
Cash flow hedges
    (26 )     43       (70 )     4  
Actuarial gains (losses) on defined benefit plans, before tax
    (19a )     (6 )     (54 )     (4 )
Other comprehensive income, before tax
            126       (189 )     (199 )
Income tax relating to components of other comprehensive income
    (11 )     (12 )     39       4  
Other comprehensive income after tax
            114       (150 )     (195 )
Total comprehensive income
            1,864       1,698       1,713  
- attributable to non-controlling interests
            2       1       2  
- attributable to owners of parent
            1,862       1,697       1,711  
 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


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SAP AG AND SUBSIDIARIES
 
as at December 31,
 
 
                                 
          (Unaudited)
             
    Note     2009(1)     2009     2008  
          US$          
    millions  
 
Assets
                               
Cash and cash equivalents
            2,700       1,884       1,280  
Other financial assets
    (13 )     697       486       588  
Trade and other receivables
    (14 )     3,649       2,546       3,178  
Other non-financial assets
    (15 )     211       147       126  
Tax assets
    (11 )     275       192       399  
                                 
Total current assets
            7,531       5,255       5,571  
                                 
Goodwill
    (16 )     7,157       4,994       4,975  
Intangible assets
    (16 )     1,281       894       1,140  
Property, plant, and equipment
    (17 )     1,965       1,371       1,405  
Other financial assets
    (13 )     407       284       262  
Trade and other receivables
    (14 )     75       52       41  
Other non-financial assets
    (15 )     50       35       32  
Tax assets
    (11 )     130       91       33  
Deferred tax assets
    (11 )     570       398       441  
                                 
Total non-current assets
            11,636       8,119       8,329  
                                 
Total assets
            19,168       13,374       13,900  
                                 
                                 
Equity and Liabilities                                
Trade and other payables
    (18 )     914       638       599  
Tax liabilities
    (11 )     179       125       363  
Bank loans
    (18 )     6       4       2,319  
Other financial liabilities
    (18 )     204       142       244  
Financial liabilities
    (18 )     209       146       2,563  
Other non-financial liabilities
    (18 )     2,260       1,577       1,428  
Provisions
    (19 )     476       332       248  
Deferred income
    (20 )     857       598       623  
Total current liabilities
            4,896       3,416       5,824  
                                 
Trade and other payables
    (18 )     50       35       42  
                                 
Tax liabilities
    (11 )     343       239       278  
                                 
Bank loans
    (18 )     1,002       699       2  
Other financial liabilities
    (18 )     43       30       38  
Financial liabilities
    (18 )     1,045       729       40  
Other non-financial liabilities
    (18 )     17       12       13  
Provisions
    (19 )     284       198       232  
Deferred tax liabilities
    (11 )     272       190       239  
Deferred income
    (20 )     92       64       61  
                                 
Total non-current liabilities
            2,103       1,467       905  
                                 
Total liabilities
            6,998       4,883       6,729  
                                 
Issued capital2
            1,757       1,226       1,226  
Treasury shares
            (1,892 )     (1,320 )     (1,362 )
Share premium
            454       317       320  
Retained earnings
            12,284       8,571       7,422  
Other components of equity
            (454 )     (317 )     (437 )
Equity attributable to owners of parent
            12,149       8,477       7,169  
Non-controlling interests
            20       14       2  
                                 
Total equity
    (21 )     12,169       8,491       7,171  
                                 
Equity and liabilities
            19,168       13,374       13,900  
                                 
 
 
(1) The 2009 figures have been translated solely for the convenience of the reader at an exchange rate of US$1.4332 to €1.00, the Noon Buying Rate certified by the Federal Reserve Bank of New York on December 31, 2009.
 
(2) Authorized — not issued or outstanding: 480 million no-par shares at December 31, 2009 and 2008; Authorized — issued and outstanding: 1,226 million no-par shares at December 31, 2009 and 2008
 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


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SAP AG AND SUBSIDIARIES
 
as at December 31,
 
                                                                                 
                      Other Components of Equity                          
                            Available-
                Equity
             
                            for-Sale
    Cash
          Attributable
    Non-
       
    Issued
    Share
    Retained
    Exchange
    Financial
    Flow
    Treasury
    to Owners of
    Controlling
    Total
 
    Capital     Premium     Earnings     Differences     Assets     Hedges     Shares     Parent     Interests     Equity  
    € millions  
 
January 1, 2007 prior to IFRIC 13 adoption
    1,268       332       6,380       (134 )     4       6       (1,742 )     6,114       9       6,123  
Cumulated difference from the first-time adoption of IFRIC 13
                    (12 )                                     (12 )             (12 )
                                                                                 
January 1, 2007 after IFRIC 13 adoption
    1,268       332       6,368       (134 )     4       6       (1,742 )     6,102       9       6,111  
                                                                                 
Profit after tax
                    1,906                                       1,906       2       1,908  
Other comprehensive income
                            (196 )     (3 )     4               (195 )             (195 )
Share-based compensation
            (40 )                                             (40 )             (40 )
Dividends
                    (556 )                                     (556 )             (556 )
Cancellation of treasury shares
    (23 )             (796 )                             819                          
Treasury shares transactions
            12                                       (811 )     (799 )             (799 )
Convertible bonds and stock options exercised
    1       43                                               44               44  
Other
                    1                                       1               1  
Other changes non-controlling interests
                    2                                       2       (10 )     (8 )
                                                                                 
December 31, 2007
    1,246       347       6,925       (330 )     1       10       (1,734 )     6,465       1       6,466  
                                                                                 
Profit after tax
                    1,847                                       1,847       1       1,848  
Other comprehensive income
                    (32 )     (63 )     (2 )     (53 )             (150 )             (150 )
Share-based compensation
            (34 )                                             (34 )             (34 )
Dividends
                    (594 )                                     (594 )             (594 )
Cancellation of treasury shares
    (21 )             (723 )                             744                          
Treasury shares transactions
            (6 )                                     (372 )     (378 )             (378 )
Convertible bonds and stock options exercised
    1       13                                               14               14  
Other
                    (1 )                                     (1 )             (1 )
                                                                                 
December 31, 2008
    1,226       320       7,422       (393 )     (1 )     (43 )     (1,362 )     7,169       2       7,171  
                                                                                 
Profit after tax
                    1,748                                       1,748       2       1,750  
Other comprehensive income
                    (6 )     74       14       32               114               114  
Share-based compensation
            (2 )                                             (2 )             (2 )
Dividends
                    (594 )                                     (594 )             (594 )
Treasury shares transactions
            (6 )                                     42       36               36  
Convertible bonds and stock options exercised
            5                                               5               5  
Other
                    1                                       1               1  
Addition of non-controlling interests
                                                                    10       10  
                                                                                 
December 31, 2009
    1,226       317       8,571       (319 )     13       (11 )     (1,320 )     8,477       14       8,491  
                                                                                 
 
 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


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SAP AG AND SUBSIDIARIES
 
as at December 31,
 
                                 
    (Unaudited)
                   
    2009(1)     2009     2008     2007  
    US$              
    millions  
 
Profit after tax
    2,508       1,750       1,848       1,908  
Adjustments to reconcile profit after tax to net cash provided by operating activities:
                               
Depreciation and amortization
    715       499       539       262  
Gains/losses on disposals of non-current assets
    (16 )     (11 )     11       1  
Gains/losses on disposals of financial assets
    (3 )     (2 )     (16 )     (1 )
Impairment loss on financial assets recognized in profit
    14       10       15       8  
Decrease/increase in sales and bad debt allowances on trade receivables
    92       64       76       0  
Other adjustments for non-cash items
    20       14       52       45  
Deferred income taxes
    (56 )     (39 )     (91 )     8  
Decrease/increase in trade receivables
    850       593       (48 )     (521 )
Decrease/increase in other assets
    294       205       (12 )     (277 )
Decrease/increase in trade payables, provisions and other liabilities
    (166 )     (116 )     (277 )     375  
Decrease/increase in deferred income
    69       48       61       124  
                                 
Net cash flows from operating activities
    4,321       3,015       2,158       1,932  
                                 
Purchase of non-controlling interests
    0       0       0       (48 )
Business combinations, net of cash and cash equivalents acquired
    (105 )     (73 )     (3,773 )     (672 )
Repayment of acquirees’ debt in business combinations
    0       0       (450 )     0  
Purchase of intangible assets and property, plant, and equipment
    (322 )     (225 )     (339 )     (400 )
Proceeds from sales of intangible assets or property, plant and equipment
    64       45       44       27  
Cash transferred to restricted cash
    0       0       (448 )     (550 )
Use of restricted cash
    0       0       1,001       0  
Purchase of equity or debt instruments of other entities
    (1,538 )     (1,073 )     (396 )     (788 )
                                 
Proceeds from sales of equity or debt instruments of other entities
    1,472       1,027       595       1,040  
                                 
Net cash flows from investing activities
    (429 )     (299 )     (3,766 )     (1,391 )
                                 
Dividends paid
    (851 )     (594 )     (594 )     (556 )
Purchase of treasury shares
    0       0       (487 )     (1,005 )
Proceeds from reissuance of treasury shares
    34       24       85       156  
Proceeds from issuing shares (share-based compensation)
    9       6       20       44  
Proceeds from private placement transaction
    0       0       0       0  
Proceeds from borrowings
    999       697       3,859       47  
Repayments of borrowings
    (3,301 )     (2,303 )     (1,571 )     (48 )
Purchase of equity-based derivative instruments (hedge for cash-settled share-based payment plans)
    0       0       (55 )     0  
Proceeds from the exercise of equity-based derivative financial instruments
    6       4       24       75  
Net cash flows from financing activities
    (3,104 )     (2,166 )     1,281       (1,287 )
                                 
Effect of foreign exchange rates on cash and cash equivalents
    77       54       (1 )     (45 )
                                 
Net increase (decrease) in cash and cash equivalents
    866       604       (328 )     (791 )
                                 
Cash and cash equivalents at the beginning of the period
    1,834       1,280       1,608       2,399  
                                 
Cash and cash equivalents at the end of the period
    2,700       1,884       1,280       1,608  
                                 
 
 
1) The 2009 figures have been translated solely for the convenience of the reader at an exchange rate of US$1.4332 to €1.00, the Noon Buying Rate certified by the Federal Reserve Bank of New York on December 31, 2009.
 
(2) Interest paid in 2009, 2008, and 2007 amounted to € 69 million, € 105 million, and €6 million, respectively, and interest received in 2009, 2008, and 2007 amounted to € 22 million, € 72 million and € 142 million, respectively. Income taxes paid in 2009, 2008, and 2007, net of refunds, were € 722 million, € 882 million, and € 811 million, respectively.
 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


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SAP AG AND SUBSIDIARIES
 
 
(1)  GENERAL INFORMATION ABOUT CONSOLIDATED FINANCIAL STATEMENTS
 
The accompanying Consolidated Financial Statements of SAP AG and its subsidiaries (collectively, “we,” “us,” “our,” “SAP,” “Group,” and “Company”) have been prepared in accordance with International Financial Reporting Standards (IFRS). The designation “IFRS” includes all standards issued by the International Accounting Standards Board (IASB) and related interpretations issued by the International Financial Reporting Interpretations Committee (IFRIC).
 
We have applied all standards and interpretations that were effective on and endorsed by the European Union (EU) as at December 31, 2009. There were no standards or interpretations impacting our Consolidated Financial Statements for the years ended December 31, 2009, 2008, and 2007 that were effective but not yet endorsed. Therefore our Consolidated Financial Statements comply with both IFRS as issued by the IASB and with IFRS as endorsed by the EU.
 
SAP’s Executive Board approved the Consolidated Financial Statements on March 10, 2010 for submission to the Company’s Supervisory Board.
 
All amounts included in the Consolidated Financial Statements are reported in millions of euros (€ millions) except where otherwise stated. Due to rounding, numbers presented throughout this document may not add up precisely to the totals we provide and percentages may not precisely reflect the absolute figures.
 
(2)  SCOPE OF CONSOLIDATION
 
The Consolidated Financial Statements include SAP AG and all entities that are controlled directly or indirectly by SAP AG. We fully consolidate one entity in which we hold only 49% of the voting shares, due to an agreement with the majority shareholder which provides that SAP fully controls the entity, receives all benefits, and incurs all risks. All other consolidated entities are majority-owned.
 
All SAP entities prepare their financial statements as at December 31. All financial statements were prepared applying the same Group IFRS accounting and valuation principles. Intercompany transactions and balances relating to consolidated entities have been eliminated.
 
The following table summarizes the change in the number of legal entities included in the Consolidated Financial Statements.
 
Overview of Legal Entities Consolidated in the Financial Statements
 
 
The additions relate to legal entities added in connection with acquisitions and foundations. The disposals are due to mergers and liquidations of consolidated or acquired legal entities.


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The 2009 changes in the scope of companies included in the Consolidated Financial Statements have no impact on the comparability with the 2008 Consolidated Financial Statements. In 2008, we acquired Business Objects, which was material to SAP and affected comparability with our 2007 Consolidated Financial Statements. For additional information on our business combinations and the effect on our Consolidated Financial Statements, see Note (4).
 
(3)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
(3a)  Bases of Measurement
 
The Consolidated Financial Statements have been prepared on the historical cost basis except for the following:
 
  •  Derivative financial instruments, available-for-sale financial assets (except for investments in certain equity instruments without a quoted market price), and liabilities for cash-settled share-based payment arrangements are measured at fair value
 
  •  Foreign exchange receivables and payables are translated at period-end exchange rates; and
 
  •  Pensions are measured according to IAS 19 Employee Benefits (IAS 19) as described in Note (19a)
 
Where applicable, information about the methods and assumptions used in determining the respective measurement bases and fair values is disclosed in the Notes specific to that asset or liability.
 
(3b)  Relevant Accounting Policies
 
Reclassifications
 
We have reclassified and renamed certain items in our Consolidated Financial Statements, mainly to show our restructuring expenses separately on the face of our Consolidated Income Statements, to align our financial statements to the XBRL taxonomy for IFRS, and to combine immaterial line items. We have adjusted our prior years accordingly. We do not believe that these reclassifications have a material impact on our Consolidated Financial Statements for prior periods.
 
Acquisitions
 
We adopted IFRS 3 Business Combinations (IFRS 3 (2008)) with effect from January 1, 2009. We account for all business combinations using the acquisition method. The change in accounting policy was applied prospectively and had no material impact on earnings per share. We have applied the acquisition method for business combinations disclosed in Note (4). We measure the acquired assets and liabilities at their acquisition date fair values with limited exceptions as required by IFRS 3 (2008). The results of operations of acquired entities are included in our Consolidated Income Statements beginning at the respective acquisition date. If we do not acquire all shares of an entity we determine for each business combination transaction, whether we will measure any non-controlling interest at fair value or at the non-controlling interest’s proportionate share of the acquiree’s identifiable net assets.
 
Foreign Currencies
 
Assets and liabilities of our foreign subsidiaries, that use a functional currency other than the euro, are translated at the exchange rate on the date of the Statement of Financial Position. Revenues and expenses are translated at average rates of exchange computed on a monthly basis. Translation adjustments resulting from this process are charged or credited to other components of equity. Exchange differences from monetary items


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denominated in foreign currency transactions that are part of a long-term investment are also included in other components of equity.
 
Transactions in foreign currencies are translated to the respective functional currencies of Group entities at the exchange rates at the dates of the transactions. Monetary assets and liabilities that are denominated in foreign currencies are remeasured at the period-end closing rate with resulting gains and losses reflected in other non-operating income/expense, net in the Consolidated Income Statements. When a foreign operation is disposed of, the foreign currency translation adjustments applicable to that entity are recognized in profit or loss.
 
Operating cash flows are translated into euros using average rates of exchange computed on a monthly basis. Investing and financing cash flows are translated into euros using the exchange rates in effect at the time of the respective transaction. The effects on cash due to fluctuations in exchange rates are shown in a separate line in the Consolidated Statements of Cash Flows.
 
The exchange rates of key currencies affecting the Company were as follows:
 
Exchange Rates
 
 
Revenue Recognition
 
We derive our revenues from the sale or license of our software products and of support, subscription, consulting, development, training, and other services. The vast majority of our software arrangements include support services and many also include professional services and other elements.
 
Software and software-related service revenue as shown in our Consolidated Income Statements is the sum of our software revenue, support revenue, and revenue from subscriptions and other software-related services. Professional services and other service revenue as shown in our Consolidated Income Statements is the sum of our consulting revenue, training revenue, and other service revenue. Other revenue as shown in our Consolidated Income Statements mainly consists of revenue from SAP marketing events. Revenue information by segment and geographic region is disclosed in Note (29).
 
Software revenue represents fees earned from the sale or license of software to customers. Support revenue represents fees earned from providing customers with unspecified future software updates, upgrades, and enhancements, and technical product support. We recognize support revenues ratably over the term of the support arrangement. We do not separately sell technical support services or unspecified software upgrades, updates, and enhancements. Accordingly, we do not distinguish within software and software-related service revenue or within cost of software and software-related services the amounts attributable to technical support services and unspecified software upgrades, updates, and enhancements.
 
Subscription and other software-related service revenue represents fees earned from subscription and software rental arrangements, on-demand solutions, and other software-related services. Subscription contracts combine software and support service elements, as they provide the customer with current software products, rights to receive unspecified future software products, and rights to support services during the subscription


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term. Customers pay an annual fee for a defined subscription term, usually five years, and we recognize such fees ratably over the term of the arrangement beginning with the delivery of the first product.
 
Software rental contracts also combine software and support service elements. Such contracts provide the customer with current software products and support but not the right to receive unspecified future software products. Customers pay a periodic fee over the rental term and we recognize fees from software rental contracts ratably over the term of the arrangement.
 
Revenue from on-demand solutions relate to software hosting arrangements that provide the customer with the right to use certain software functionality but do not include the right to terminate the hosting contract and take possession of the software without significant penalty. On-demand solution revenues are generally recognized ratably over the term of the arrangement. Other software-related service revenue mainly consists of software-related revenue-sharing agreements with other software vendors.
 
We recognize consulting, training, and other professional services revenues when the respective services are performed. Consulting revenue primarily results from implementation support contracts to install and configure our software products. Consulting contracts do not usually involve significant production, modification, or customization of software and are recognized using the percentage of completion method of accounting. Training revenue results from contracts to provide educational services to customers and partners regarding the use of our software products.
 
Other service revenue consists of fees from cancelable hosting contracts, application management services (AMS), and referral fees. Cancelable hosting contracts allow the customer to terminate the arrangement at any time and to take possession of the software without significant penalty. Our AMS contracts provide post-implementation application support, optimization, and improvements to a customer’s IT solution. Fees from referral services are commissions from partners to which we have referred customers. Other service revenue is recognized when the respective services are performed.
 
Revenue from the sale of perpetual licenses is recognized in line with the requirements for selling goods stated in IAS 18 Revenue (IAS 18) when persuasive evidence of an arrangement exists, delivery has occurred, the risks and rewards of ownership have been transferred to the customer, the amount of revenue can be measured reliably, and collection of the related receivable is reasonably assured. The sale is recognized net of returns and allowances, trade discounts, and volume rebates.
 
As authorized by IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors (IAS 8), we follow the guidance provided by FASB ASC Subtopic 985-605, Software Revenue Recognition (formerly Statement of Position (SOP) 97-2 Software Revenue Recognition), as amended, in order to determine the recognizable amount of license revenue in multiple-element arrangements. Revenue from multiple-element arrangements is recognized using the residual method of revenue recognition when company-specific objective evidence of fair value exists for all of the undelivered elements (for example, support services, consulting services, or other services) in the arrangement, but does not exist for one or more delivered elements (generally software). We determine the fair value of and allocate revenue to each undelivered element based on its respective company-specific objective evidence of fair value, which is the price charged when that element is sold separately or, for elements not yet sold separately, the price established by our management if it is probable that the price will not change before the element is sold separately. We allocate revenue to undelivered support services based on the rates charged to renew the support services annually after an initial period. Such renewal rates generally represent a fixed percentage of the discounted software license fee charged to the customer. The vast majority of our customers renew their annual support service contracts at these rates. We allocate revenue to future incremental discounts whenever customers are granted the right to license additional software at a higher discount than the one given for the initial software license arrangement, or to purchase or renew support or services at rates below company-specific objective evidence of fair value of the respective service.


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We defer revenue for all undelivered elements and recognize the residual amount of the arrangement fee attributable to the delivered elements, if any, when the revenue criteria described above have been met and company-specific objective evidence of fair value exists for the undelivered elements.
 
Revenue recognition for multiple-element arrangements consisting of software and consulting, training, or other professional services depends on:
 
  •  whether the arrangement involves significant production, modification, or customization of the software and
 
  •  whether the services are not available from third-party vendors and are therefore deemed essential to the software.
 
If none of the features above is met, revenue for the software element and the other element are recognized separately. In contrast if one or both of these features are met the elements of the arrangement are not accounted for separately but the entire arrangement fee is recognized using the percentage of completion method, based on contract costs incurred to date as a percentage of total estimated project costs required to complete the service. If we do not have a sufficient basis to measure the progress of completion or to estimate the total contract revenues and costs, revenue is recognized only to the extent of contract cost incurred for which we believe recoverability to be probable. If the arrangement includes multiple elements, we exclude those elements from contract accounting (for example support services or hosting) that meet the criteria for separate recognition, provided that the elements have stand-alone value. When it becomes probable that total contract costs exceed total contract revenues in an arrangement, the expected losses are recognized immediately as an expense based on the costs attributable to the contract.
 
If at the outset of an arrangement we determine that the amount of revenue cannot be measured reliably, we defer revenue until the arrangement fee becomes due and payable by the customer. If at the outset of an arrangement we determine that collectability is not probable, we defer revenue recognition until the earlier of when collectability becomes probable or payment is received. If collectability becomes unlikely before all revenue from an arrangement is recognized, we stop recognizing revenue except to the extent of fees that have already been successfully collected. In general, our software license agreements do not include acceptance testing provisions. If an arrangement allows for customer acceptance testing of the software, we defer revenue until the earlier of customer acceptance or when the acceptance right lapses.
 
We usually sell or license software on a perpetual basis. Occasionally, we license software for a specified time. Revenue from short-term time-based licenses, which usually include support services during the license period, is recognized ratably over the license term. Revenue from multi-year time-based licenses that include support services, whether separately priced or not, is recognized ratably over the license term unless a substantive support service renewal rate exists, in which case the amount allocated to the delivered software is recognized based on the residual approach as software revenue once the basic criteria described above have been met.
 
We recognize revenue from arrangements involving resellers on evidence of sell-through by the reseller to the end-customer, because the inflow of the economic benefits associated with the arrangements to us is not probable before sell-through has occurred.
 
Sometimes we enter into joint development agreements with customers to leverage their industry expertise and provide standard software solutions for selected vertical markets. These customers generally contribute cash, resources, and industry expertise in exchange for license rights for the future solution. We recognize software revenue in conjunction with these arrangements based on the percentage of completion method as outlined above. We account for out-of-pocket expenses invoiced by SAP and reimbursed by customers as support, consulting, and training revenues, depending on the nature of the service for which the out-of-pocket expenses were incurred.


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If a customer is specifically identified as a bad debtor, we stop recognizing revenue except to the extent of fees that have already been collected.
 
Our contributions to resellers that allow our resellers to execute qualified and approved marketing activities are recognized as an offset to revenue unless we obtain a separate identifiable benefit for the contribution and the fair value of the benefit is reasonably estimable.
 
Cost of Software and Software-Related Services
 
Cost of software and software related services includes the cost incurred in producing the goods and providing the services that generate software and software-related service revenue. Consequently this line item includes employee expenses relating to these services, amortization of acquired intangibles, third party licenses, shipping and ramp-up cost, etc.
 
Cost of Professional Services and Other Services
 
Cost of professional services and other services includes the cost incurred in providing the services that generate professional service and other service revenue. The item also includes sales and marketing expenses related to our professional services and other services that result from sales and marketing efforts that cannot be clearly separated from providing the services.
 
Research and Development
 
Research and development includes the costs incurred by activities related to the development of software solutions (new products, updates and enhancements) including resource and hardware costs for the development systems.
 
Development activities involve the application of research findings or other knowledge to a plan or design of new or substantially improved software products before the start of commercial use. Development expenditures are capitalized only if all of the following criteria are met:
 
  •  The development cost can be measured reliably
 
  •  The product is technically and commercially feasible
 
  •  Future economic benefits are probable
 
  •  We intend to complete development and market the product
 
We have determined that these criteria are not cumulatively met until shortly before the products are available for sale. Development costs incurred after the recognition criteria are met have not been material. Consequently, all research and development costs are expensed as incurred.
 
Sales and Marketing
 
Sales and marketing includes costs incurred for the selling and marketing activities related to our software solutions and software-related service portfolio.
 
General and Administration
 
General and administration includes costs related to finance and administrative functions as long as they are not directly attributable to one of the other operating expense line items.


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Government Grants and Assistance
 
We record government grants when it is reasonably assured that we will comply with the relevant conditions and that the grant will be received. Our government grants generally represent subsidies for activities specified in the grant. As a result, government grants are recognized when earned as a reduction of the expenses recorded for the cost that the grants are intended to compensate. Government assistance that takes the form of a tax credit is recognized as a reduction of income tax.
 
Leases
 
We are a lessee of property, plant, and equipment, mainly buildings and vehicles, under operating leases that do not transfer to us the substantive risks and rewards of ownership. Rent expense on operating leases is recognized on a straight-line basis over the life of the lease including renewal terms if, at inception of the lease, renewal is reasonably assured.
 
Some of our operating leases contain lessee incentives, such as up-front payments of costs or free or reduced periods of rent. The incentives are amortized over the life of the lease and the rent expense is recognized on a straight-line basis over the life of the lease. The same applies to contractually-agreed future increases of rents.
 
Income Tax
 
Deferred taxes are accounted for under the liability method. We recognize deferred tax assets and liabilities for the future tax consequences attributable to differences between the carrying amounts of existing assets and liabilities in the Statements of Financial Position and their respective tax bases and on the carryforwards of unused tax losses and unused tax credits. Deferred tax assets are recognized to the extent that it is probable that future taxable income will be available against which the deductible temporary differences, unused tax losses, and unused tax credits can be utilized.
 
Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is realized or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted by the end of the reporting period. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in profit or loss, unless related to items directly recognized in equity, in the period that includes the respective enactment date.
 
The carrying amount of a deferred tax asset is reviewed at the end of each reporting period and is reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow the benefit of part or all of the deferred tax assets to be utilized.
 
Share-Based Compensation
 
Share-based compensation covers cash-settled and equity-settled awards issued to employees.
 
The fair values of both equity-settled and cash-settled awards are measured at grant date using an option-pricing model.
 
The fair value of equity-settled awards is not subsequently remeasured. The grant-date fair value of equity-settled awards is recognized as personnel expense in profit or loss over the period in which the employees become unconditionally entitled to the rights, with a corresponding increase in share premium. The amount recognized as an expense is adjusted to reflect the actual number of equity-settled awards options that ultimately vest.
 
For the share-based payment plans that are settled by paying cash rather than by issuing equity instruments, a liability is recorded for the rights granted reflecting the vested portion of the fair value of the


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rights at the reporting date. Personnel expense — including the effects of any changes in fair value of the awards — is accrued over the period the beneficiaries are expected to perform the related service (vesting period), with a corresponding increase in liabilities. Cash-settled awards are remeasured to fair value at each Statement of Financial Position date until the award is settled. Any changes in the fair value of the liability are recognized as personnel expense in profit or loss. The amount of unrecognized compensation expense related to non-vested share-based payment arrangements granted under our cash-settled plans is dependent on the final intrinsic value of the awards. The amount of unrecognized compensation expense is dependent on the future price of our common share which we cannot reasonably predict.
 
In the event we hedge our exposure to cash-settled awards, changes in the fair value of the respective hedging instruments are also recognized as personnel expense in profit or loss. The fair values for hedged programs are based on market data reflecting current market expectations.
 
For more information about our share-based compensation plans, see Note (28).
 
Other Components of Equity
 
Other components of equity include the following:
 
  •  Currency effects arising from the translation of the financial statements of our foreign operations as well as the currency effects from intercompany long-term monetary items for which settlement is neither planned nor likely to occur in the foreseeable future
 
  •  Unrealized gains and losses on available-for-sale financial assets
 
  •  Gains and losses on cash flow hedges comprised of the net change in fair value of the effective portion of the respective cash flow hedges that have not yet impacted profit or loss.
 
Earnings per Share
 
We present basic and diluted earnings per share (EPS). Basic earnings per share is determined by dividing profit after tax attributable to equity holders of the parent by the weighted average number of common shares outstanding. Diluted earnings per share reflect the potential dilution that would occur if all “in the money” securities to issue common shares were exercised or converted.
 
Financial Assets
 
Our financial assets comprise cash and cash equivalents (highly liquid investments with original maturities of three months or less), loans and receivables, acquired equity and debt investments, and derivative financial instruments (derivatives) with positive fair values.
 
These assets are recognized and measured in accordance with IAS 39 Financial Instruments: Recognition and Measurement (IAS 39). Accordingly, financial assets are recognized in the Consolidated Statements of Financial Position if we have a contractual right to receive cash or other financial assets from another entity. Regular way purchases or sales of financial assets are recorded at the trade date. Financial assets are initially recognized at fair value plus, in the case of financial assets not at fair value through profit or loss, directly attributable transaction costs. Interest-free or below-market-rate loans and receivables are initially reflected at the present value of the expected future cash flows. The subsequent measurement depends on the classification of our financial assets to the following categories according to IAS 39:
 
  •  Loans and receivables: Loans and receivables are non-derivative financial assets with fixed or determinable payments that are neither quoted in an active market nor intended to be sold in the near term. This category comprises trade receivables, receivables and loans included in other financial assets, and cash and cash equivalents. We carry loans and receivables at amortized cost less impairment losses. Interest income from items assigned to this category is determined using the effective interest


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  method if the time value of money is material. For further information on trade receivables see the Trade and other Receivables section.
 
  •  Available-for-sale financial assets: Available-for-sale financial assets are non-derivative financial assets that are not assigned to any of the two other categories and mainly include equity investments and debt investments. If readily determinable from market data, available-for-sale financial assets are accounted for at fair value, with changes in fair value being reported net of tax in other components of equity. Fair value fluctuations are not recognized in profit or loss until the assets are sold or impaired. Available-for-sale financial assets for which no market price is available and whose fair value cannot be reliably estimated in the absence of an active market are carried at cost less impairment losses.
 
  •  Financial assets at fair value through profit or loss: Financial assets at fair value through profit or loss only comprise those financial assets that are held for trading as we do not designate financial assets at fair value through profit or loss on initial recognition. This category solely contains positive fair values from embedded and freestanding derivatives, except where hedge accounting is applied. All changes in the fair value of financial assets in this category are immediately recognized in profit or loss. For further information on derivatives see the Derivatives section.
 
All financial assets not accounted for at fair value through profit or loss are assessed for impairment at each reporting date or if we become aware of objective evidence of impairment as a result of one or more events that indicate that the carrying amount of the asset may not be recoverable. Objective evidence includes but is not limited to a significant or prolonged decline of the fair value below its carrying amount, a high probability of insolvency, or a material breach of contract by the issuer such as a significant delay or a shortfall in payments due. Impairment charges in the amount of the difference of the assets’ carrying amount and the present value of the expected future cash flows or current fair value, respectively, are recognized in finance income, net. For available-for-sale financial assets such impairment charges directly reduce the assets’ carrying amount while impairments on loans and receivables are recorded using allowance accounts. Account balances are charged off against the respective allowance after all collection efforts have been exhausted and the likelihood of recovery is considered remote. Impairment losses are reversed if the reason for the original impairment loss no longer exists. No such reversals are made for available-for-sale equity investments.
 
Income/expenses and gains/losses on financial assets consist of impairment charges and reversals, interest income and expenses, dividends, and gains and losses from the disposal of such assets. Dividend income is recognized when earned. Interest income is recognized based on the effective interest method. Neither dividend nor interest income are included in net gains/losses at the time of disposal. Financial assets are derecognized when contractual rights to receive cash flows from the financial assets expire or the financial assets are transferred together with all material risks and benefits.
 
Investments in Associates
 
Companies in which we do not have a controlling financial interest, but over which we can exercise significant operating and financial influence (associates) are accounted for using the equity method.
 
Derivatives
 
We account for derivatives and hedging activities in accordance with IAS 39 at fair value.
 
Derivatives without Designated Hedge Relationship
 
Many transactions constitute economic hedges and therefore contribute effectively to the securing of financial risks but do not qualify for hedge accounting under IAS 39. For the hedging of currency risks inherent in foreign currency denominated, recognized monetary assets and liabilities we do not designate our held-for-trading derivative financial instruments as accounting hedges, as the realized profits and losses from


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the underlying transactions are recognized in profit or loss in the same periods as the realized profits or losses from the derivatives.
 
Embedded Derivatives
 
We occasionally have contracts that require payment streams in currencies other than the functional currency of either party to the contract. Such embedded foreign currency derivatives are separated from the host contract and accounted for separately if the economic characteristics and risks of the host contract and the embedded derivative are not closely related, a separate instrument with the same terms as the embedded derivative would meet the definition of a derivative, and the combined instrument is not measured at fair value through profit or loss.
 
Derivatives with Designated Cash Flow Hedge Relationship
 
Derivatives which are part of a hedging relationship that qualifies for hedge accounting under IAS 39 are carried at their fair value. We designate and document the hedge relationship including the nature of the risk, the identification of the hedged item, the hedging instrument, and how we will assess the hedge effectiveness. The accounting for changes in fair value of the hedging instrument depends on the effectiveness of the hedging relationship. The effective portion of the unrealized gain or loss on the derivative instrument determined to be an effective hedge is recognized in other components of equity. We subsequently reclassify the portion of gains or losses in the Consolidated Statements of Comprehensive Income to the Consolidated Income Statements when the hedged transaction affects profit or loss. The ineffective portion of gains or losses is recognized in the Consolidated Income Statements immediately. For detailed information on our hedges, see Note (26).
 
Valuation and Testing of Effectiveness
 
The fair value of our derivatives is calculated by discounting the expected future cash flows using relevant interest rates, and spot rates over the remaining lifetime of the contracts.
 
Gains or losses on the spot price and the intrinsic values of the derivatives designated and qualifying as cash-flow hedges are recognized directly in other components of equity, while gains and losses on the interest element and on the time values excluded from the hedging relationship are recognized in profit or loss immediately.
 
The effectiveness of the hedging relationship is tested prospectively and retrospectively. Prospectively, we apply the critical terms match for our foreign currency hedges as currencies, maturities, and the amounts are identical for the forecasted transactions and the spot element of the forward exchange rate contract or intrinsic value of the currency options, respectively. For interest rate swaps, we also apply the critical terms match as the notional amounts, currencies, maturities, basis of the variable legs (EURIBOR), reset dates, and the dates of the interest and principal payments are identical for the debt instrument and the corresponding interest rate swaps. Therefore, over the life of the hedging instrument, the changes in cash flows of the hedging relationship components will offset the impact of fluctuations of the underlying forecasted transactions.
 
Retrospectively, effectiveness is tested on a cumulative basis applying the Dollar Offset Method by using the Hypothetical Derivative Method. Under this approach, the change in fair value of a constructed hypothetical derivative with terms reflecting the relevant terms of the hedged item is compared to the change in the fair value of the hedging instrument employing its relevant terms. The hedge is deemed highly effective if the results are within the range 80% to 125%.


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Trade and Other Receivables
 
  •  Trade receivables are recorded at invoiced amounts less sales allowances and an allowance for doubtful accounts. We record these allowances on a specific review of all significant outstanding invoices. When analyzing the recoverability of our trade receivables, we consider the following factors:
 
  •  First, we consider the financial solvency of specific customers and record an allowance for specific customer balances when we believe it is probable that we will not collect the amount due according to the contractual terms of the arrangement.
 
  •  Second, we evaluate homogenous portfolios of trade receivables according to their default risk primarily based on the age of the receivable and historical loss experience, but also taking into consideration general market factors that might impact our trade receivable portfolio, such as the current economic crisis. We record a general bad debt allowance to record impairment losses for a portfolio of trade receivables when we believe that the age of the receivables indicates that it is probable that a loss has occurred and we will not collect some or all of the amounts due.
 
  •  Account balances are charged off against the allowance after all collection efforts have been exhausted and the likelihood of recovery is considered remote.
 
  •  In our Consolidated Income Statements bad debt allowances for a portfolio of trade receivables are recorded as other operating expense, whereas bad debt allowances for specific customer balances are recorded in cost of software and software-related services or cost of professional services and other services, depending on the transaction from which the respective trade receivable results. Sales allowances are recorded as an offset to the respective revenue item.
 
  •  Included in trade receivables are unbilled receivables related to fixed-fee and time-and-material consulting arrangements for contract work performed to date.
 
Other Non-financial Assets
 
Other non-financial assets are recorded at amortized cost, which approximates fair value due to their short-term nature.
 
We capitalize the discount of our loans to employees as prepaid expenses and release it ratably to personnel expenses.
 
Goodwill
 
Goodwill represents the excess of the fair value of the consideration transferred, the amount of any non-controlling interest in the acquired business and the fair value of any previously held equity interest of the acquired business, over the fair value of the identifiable net assets acquired.
 
We do not amortize goodwill but test it for impairment at least annually and when events occur or changes in circumstances indicate that the recoverable amount of a cash-generating unit is less than its carrying value. In respect to at-equity investments, the carrying amount of goodwill is included in the carrying amount of the investment.
 
Intangible Assets
 
Purchased intangible assets with finite useful lives are recorded at acquisition cost and are amortized either based on expected usage or on a straight-line basis over their estimated useful lives ranging from two to 16 years. All of our intangible assets, with the exception of goodwill, have finite useful lives and are therefore subject to amortization.


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We recognize acquired in-process research and development projects as an intangible asset separate from goodwill if a project meets the definition of an asset. Amortization for these intangible assets starts when the projects are complete and the developed software is taken to the market. We typically amortize these intangibles over five years.
 
Property, Plant, and Equipment
 
Property, plant, and equipment are carried at acquisition cost plus the fair value of related asset retirement costs, if any and if reasonably estimable, and less accumulated depreciation. Interest incurred during the construction of qualifying assets is capitalized and amortized over the related assets’ estimated useful lives.
 
Property, plant, and equipment are depreciated over their expected useful lives, generally using the straight-line method. Land is not depreciated.
 
Useful Lives of Property, Plant, and Equipment
 
 
Leasehold improvements are depreciated using the straight-line method over the shorter of the term of the lease or the useful life of the asset. If a renewal option exists, the term used reflects the additional time covered by the option if exercise is reasonably assured when the leasehold improvement is first put into operation.
 
Impairment of Goodwill and Non-current Assets
 
The recoverable amount of goodwill is estimated each year at the same time. Furthermore, we review non-current assets, such as property, plant, equipment, and acquired intangible assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or group of assets may not be recoverable.
 
For the purpose of impairment testing, assets that cannot be tested individually are grouped together into the smallest group of assets that generates cash inflows from continuing use that are largely independent of the cash inflows of other assets or groups of assets (the cash-generating unit, or CGU). The recoverable amount of an asset or cash-generating unit is the greater of its value in use and its fair value less costs to sell. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.
 
Goodwill acquired in a business combination is allocated to segments that are expected to benefit from the synergies of the combination. This allocation represents our management approach. As a result, we measure impairment for goodwill at the segment level.
 
The Group’s corporate assets do not generate separate cash inflows. If there is an indication that a corporate asset may be impaired, then the recoverable amount is determined for the CGU to which the corporate asset belongs.
 
An impairment loss is recognized if the carrying amount of an asset or its CGU exceeds its estimated recoverable amount. Impairment losses are recognized in profit or loss.


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Impairment losses for non-current tangible and intangible assets recognized in the prior periods are assessed at each reporting date for indicators that the loss has decreased or no longer exists. Accordingly, if there is an indication that the reasons that caused the impairment no longer exist we would consider the need to reverse all or a portion of the impairment through profit or loss.
 
Contingent Assets
 
We carry insurance policies to offset the expenses associated with defending against litigation matters. We recognize these reimbursements in profit or loss when it is virtually certain that the reimbursement will be received and retained by us when we settle the related obligation.
 
Liabilities
 
Financial Liabilities
 
Financial liabilities include trade and other payables, bank loans and other financial liabilities which comprise derivative and non-derivative financial liabilities.
 
They are recognized and measured in accordance with IAS 39. Accordingly, financial liabilities are recognized in the Consolidated Financial Statements if we have a contractual obligation to transfer cash or another financial asset to another party. Financial liabilities are initially recognized at fair value, which in the case of financial liabilities not at fair value through profit or loss includes directly attributable transaction costs. If material, financial liabilities are discounted to present value based on prevailing market rates adjusted for credit risk, with the discount being recognized over time as interest expense. The subsequent measurement depends on the allocation of financial liabilities to the following categories according to IAS 39:
 
  •  Financial liabilities at fair value through profit or loss only comprise those financial liabilities that are held for trading as we do not designate financial liabilities at fair value through profit or loss on initial recognition. This category solely contains negative fair values from embedded and other derivatives, except where hedge accounting is applied. All changes in the fair value of financial liabilities in this category are immediately recognized in profit or loss. For further information on derivatives, see the Derivatives section.
 
  •  Financial liabilities at amortized cost include all non-derivative financial liabilities not quoted in an active market which are measured at amortized cost using the effective interest method.
 
Expenses and gains/losses on financial liabilities consist of interest expenses, and gains and losses from the disposal of such liabilities. Interest expense is recognized based on the effective interest method.
 
Financial liabilities are derecognized when the contractual obligation is discharged, canceled or has expired.
 
Non-financial Liabilities
 
Other non-financial liabilities with fixed or determinable payments that are not quoted in an active market are mainly the result of obligations to employees and fiscal authorities and are generally measured at amortized cost.
 
Provisions
 
Provisions are recorded when it is more likely than not that we have a legal or constructive obligation to third parties as a result of a past event, the amount can be reasonably estimated, and it is probable that there will be an outflow of future economic benefits. We regularly adjust provisions as further information develops or circumstances change. Non-current provisions are reported at the present value of their expected settlement


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amounts as at the date of Statement of Financial Position. Discount rates are regularly adjusted to current market interest rates.
 
Our software contracts usually contain general warranty provisions guaranteeing that the software will perform according to SAP’s stated specifications for six to twelve months. At the time of the sale or license of our software covered by such warranty provisions, we record a provision for warranty obligations based on the historical average cost of fulfilling our obligations, which we classify as a current obligation.
 
A provision for restructuring is recognized when we have approved a detailed and formal restructuring plan and the restructuring has commenced or has been announced.
 
Post-Employment Benefits
 
We measure our pension-benefit liabilities and other post-employment benefits based on actuarial computations using the projected-unit-credit method in accordance with IAS 19. The assumptions used to calculate pension liabilities and costs are shown in Note (19a). As a result of the actuarial calculation for each plan we recognize an asset or liability for the overfunded or underfunded status of the respective defined benefit plan. We classify a portion of the liability as current (determined on a plan-by-plan basis) if the amount by which the actuarial present value of benefits included in the benefit obligation payable within the next 12 months exceeds the fair value of plan assets. Changes in the amount of the defined benefit obligation or plan assets resulting from demographic and financial data different than originally assumed and from changes in assumptions can result in actuarial gains and losses. We recognize all actuarial gains and losses directly in retained earnings.
 
SAP’s pension benefits are classified as defined contribution plans if the payment to a separate fund relieves SAP of all obligations from the pension plan. Obligations for contributions to defined contribution pension plans are recognized as an expense in profit or loss when paid or due.
 
Deferred Income
 
Deferred income is recognized as software revenue, support revenue, professional service revenue, or other revenue, depending on the reasons for the deferral, once the basic applicable revenue recognition criteria have been met, for example, when the related services are performed or when the discounts are used.
 
Treasury Shares
 
Treasury shares are recorded at acquisition cost and are presented as a deduction from total equity. Gains and losses on the subsequent reissuance of treasury shares are credited or charged to share premium on an after-tax basis. On cancellation of treasury shares any excess over the calculated par value is charged to retained earnings.
 
Presentation in the Consolidated Statements of Cash Flows
 
We classify interest and taxes paid as well as interest and dividends received as cash flows from operating activities. Dividends paid are classified as financing activities.
 
(3c)  Management Judgments and Sources of Estimation Uncertainty
 
The preparation of the Consolidated Financial Statements in conformity with IFRS requires management to make judgments, estimates, and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, revenues, and expenses, as well as disclosure of contingent assets and liabilities.


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We base our judgments, estimates, and assumptions on historical and forecast information, as well as regional and industry economic conditions in which we or our customers operate, changes to which could adversely affect our estimates. Although we believe we have made reasonable estimates about the ultimate resolution of the underlying uncertainties, no assurance can be given that the final outcome of these matters will be consistent with what is reflected in our assets, liabilities, revenues, and expenses. Actual results could differ from original estimates.
 
The accounting policies that most frequently require us to make judgments, estimates, and assumptions, and therefore are critical to understanding our results of operations, are:
 
  •  Revenue recognition
 
  •  Valuation of trade receivables
 
  •  Accounting for share-based compensation
 
  •  Accounting for income tax
 
  •  Accounting for business combinations
 
  •  Subsequent accounting for goodwill and other intangibles
 
  •  Accounting for legal contingencies
 
  •  Recognition of internally generated intangible assets from development
 
Our management periodically discusses these critical accounting policies with the Audit Committee of the Supervisory Board.
 
Revenue Recognition
 
As described in the Revenue Recognition section of Note (3b), we do not recognize revenue before persuasive evidence of an arrangement exists, delivery has occurred, the risks and rewards of ownership have been transferred to the customer, the amount of revenue can be measured reliably, and collection of the related receivable is reasonably assured. The determination of whether the amount of revenue can be measured reliably or whether the fees are collectible is inherently judgmental as it requires estimates as to whether and to what extent subsequent concessions may be granted to customers and whether the customer is expected to pay the contractual fees. The timing and amount of revenue recognition can vary depending on what assessments have been made.
 
In most of our revenue-generating arrangements we sell to the customer more than one product solution or service. Additionally, we have ongoing relationships with many of our customers and often enter into several transactions with the same customer within close proximity in time. We therefore have to determine:
 
  •  Which arrangements with the same customer are to be accounted for as one arrangement
 
  •  Which deliverables under one arrangement are to be accounted for separately and
 
  •  How to allocate the total arrangement fee to the individual elements of one arrangement
 
The determination of whether different arrangements with the same customer are to be accounted for as one arrangement is highly judgmental as it requires us to evaluate whether the arrangements are negotiated together or linked in any other way. The timing and amount of revenue recognition can vary depending on whether two arrangements are accounted for separately or as one arrangement.
 
We do not account separately for software and other deliverables under an arrangement if one of the other deliverables (such as consulting services) is deemed to be essential to the functionality of the software. The determination whether an undelivered element is essential to the functionality of the delivered element


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requires the use of judgment. The timing and amount of revenue recognition can vary depending on how that judgment is exercised because software revenue which may otherwise have been recognized up front is recognized over the term of providing the essential deliverable.
 
We also do not account separately for different deliverables under an arrangement if we have no basis for allocating the overall arrangement fee to the different elements of the arrangement. We believe that such allocation basis exists if we can demonstrate for each undelivered element of the arrangement a company-specific objective evidence of fair value as further defined in the Revenue Recognition section of Note (3b). Judgment is required in the determination of company-specific evidence of fair value which may impact the timing and amount of revenue recognized depending on:
 
  •  Whether company-specific evidence of fair value can be demonstrated for the undelivered elements of a software arrangement
 
  •  The approaches used to demonstrate company-specific evidence of fair value
 
Additionally, our revenues would be significantly different if we applied a revenue allocation policy other than the residual method.
 
Revenues from consulting, other professional service, as well as custom software development projects are determined by applying the percentage of completion method of revenue recognition. The percentage of completion method requires us to make estimates about total revenues, total cost to complete the project, and the stage of completion. The assumptions, estimates, and uncertainties inherent in determining the stage of completion affect the timing and amounts of revenues recognized and expenses reported. If we do not have a sufficient basis to measure the progress of completion or to estimate the total contract revenues and costs, revenue recognition is limited to the amount of contract costs incurred. The determination of whether a sufficient basis to measure the progress of completion exists is judgmental. Changes in estimates of progress towards completion and of contract revenues and contract costs are accounted for as cumulative catch-up adjustments to the reported revenues for the applicable contract.
 
Valuation of Trade Receivables
 
As described in the Trade and Other Receivables section in Note (3b), we account for impairments of trade receivables by recording sales allowances and allowances for doubtful accounts on an individual receivable basis and on a portfolio basis. The assessment of whether a receivable is collectible is inherently judgmental and requires the use of assumptions about customer defaults that could change significantly. Judgment is required when we evaluate available information about a particular customer’s financial situation to determine whether it is probable that a credit loss will occur and the amount of such loss is reasonably estimable and thus an allowance for that specific account is necessary. Basing the general allowance for the remaining receivables on our historical loss experience, too, is highly judgmental as history may not be indicative of future development, particularly in the unusual and extreme global economic circumstances resulting from the global financial crisis. Changes in our estimates about the allowance for doubtful accounts could materially impact the reported assets and expenses in our financial statements, and our net income could be adversely affected if actual credit losses exceed our estimates.
 
Accounting for Share-Based Compensation
 
As described in Note (28), we have issued both equity-settled as well as cash-settled share-based compensation plans.
 
We use certain assumptions in estimating the fair values for our share-based compensation plans, including expected future stock price volatility and expected option life (which represents our estimate of the average amount of time remaining until the options are exercised or expire unexercised). In addition, final payout for these plans also depends on our share price at the respective exercise dates. All these assumptions


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may significantly impact the fair value determination and thus the amount and timing of our share-based compensation expenses. Furthermore, the fair values of the options granted under our 2009 plans (STAR PP and SOP PP) are dependent on our outperformance against the Tech Peer Group Index (TechPGI) since grant date, the volatility and the expected correlation between the market price of this index, and our share price.
 
For the purpose of determining the estimated fair value of our stock options, we believe expected volatility is the most sensitive assumption. Regarding future payout under the plans, the development of our share price will be the most relevant factor. In respect to our plans granted in 2009 (SOP PP and STAR PP), we believe that future payout will be significantly impacted not only by our share price but also by the requirement to outperform the TechPGl. Changes in these factors could significantly affect the estimated fair values as calculated by the option-pricing model respectively future payout.
 
Accounting for Income Tax
 
We conduct operations and earn income in numerous foreign countries and are subject to changing tax laws in multiple jurisdictions within the countries in which we operate. Our ordinary business activities also include transactions where the ultimate tax outcome is uncertain, such as those involving revenue sharing and cost reimbursement arrangements between SAP Group entities. In addition, the amount of income tax we pay is generally subject to ongoing audits by domestic and foreign tax authorities. As a result, judgments are necessary in determining our worldwide income tax provisions. We have made reasonable estimates about the ultimate resolution of our tax uncertainties based on current tax laws and our interpretation thereof. Such judgments can have a material effect on our income tax expense, income tax provision, and net income.
 
The carrying amount of a deferred tax asset is reviewed at the end of each reporting period and is reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow the benefit of part or all of the deferred tax assets to be utilized. This assessment requires management judgments, estimates, and assumptions. In evaluating our ability to utilize our deferred tax assets, we consider all available positive and negative evidence, including our past operating results and our forecast of future taxable profit. Our judgments regarding future taxable profit are based on expectations of market conditions and other facts and circumstances. Any adverse change to the underlying facts or our estimates and assumptions could require that we reduce the carrying amount of our net deferred tax assets.
 
For further information on our income tax, see Note (11).
 
Accounting for Business Combinations
 
In our accounting for business combinations, judgment is required in identifying whether an intangible asset is identifiable, i.e. to be recorded separately from goodwill. Additionally, estimating the acquisition date fair values of the identifiable assets acquired and liabilities assumed involves considerable management judgment. The necessary measurements are based on information available at the acquisition date and are based on expectations and assumptions that have been deemed reasonable by management. These judgments, estimates, and assumptions can materially affect our results of operations for several reasons, among which are the following:
 
  •  Fair values assigned to assets subject to depreciation and amortization affects the amounts of depreciation and amortization to be recorded in operating profit in the periods following the acquisition.
 
  •  Subsequent negative changes in the estimated fair values of assets may result in additional expense from impairment charges.
 
  •  Subsequent changes in the estimated fair values of liabilities and provisions may result in additional expense (if increasing the estimated fair value) or additional income (if decreasing the estimated fair value).


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Subsequent Accounting for Goodwill and Other Intangibles
 
As described in the Intangible Assets section in Note (3b), all our intangible assets other than goodwill have finite useful lives. Consequently, the depreciable amount of the intangible assets is allocated on a systematic basis over their useful lives. Judgment is required in:
 
  •  The determination of the useful life of an intangible asset as this determination is based on our estimates regarding the period over which the intangible asset is expected to produce economic benefits to us.
 
  •  The determination of the amortization method as IFRS requires the straight-line method to be used unless we can reliably determine the pattern in which the asset’s future economic benefits are expected to be consumed by us.
 
Both, the amortization period and the amortization method have an impact on the amortization expenses that are recorded in each period.
 
In making impairment assessments for our intangible assets and goodwill, we use certain assumptions and estimates about future cash flows, which are complex and require significant judgment and assumptions about future developments. They can be affected by a variety of factors, including changes in our business strategy, our internal forecasts and estimation of our weighted-average cost of capital. Due to these factors, actual cash flows and values could vary significantly from the forecasted future cash flows and related values derived using the discounted cash flow method. Although we believe the assumptions and estimates we have made in the past have been reasonable and appropriate, different assumptions and estimates could materially affect our reported financial results.
 
Additionally, the results of goodwill impairment tests may depend on the allocation of goodwill to cash-generating units. This allocation is judgmental as it is based on our estimates regarding which cash-generating units are expected to benefit from the synergies of the respective business combination.
 
We did not record any significant impairment charges on our goodwill or intangible assets during fiscal year 2009. Although we do not currently have an indication of any significant impairment, there can be no assurance that impairment charges will not occur in the future. For more information, see Note (16).
 
Accounting for Legal Contingencies
 
As described in Note (24), currently we are involved in various claims and legal proceedings. We review the status of each significant matter on at least a quarterly basis and assess our potential financial and business exposures related to such matters. Significant judgment is required in the determination of whether a provision is to be recorded and what the appropriate amount for such provision should be. This judgment is particularly required in:
 
  •  The determination whether an obligation exists,
 
  •  The determination of the probability of outflow of economic benefits,
 
  •  The determination whether the amount of obligation is estimable, and
 
  •  The estimate of the obligation.
 
Due to uncertainties relating to these matters, provisions are based on the best information available at the time.
 
At the end of each reporting period, we reassess the potential obligations related to our pending claims and litigation and adjust our respective provisions to reflect the current best estimate. In addition, we monitor and evaluate new information that we receive after the end of the respective reporting period but before the Consolidated Financial Statements are authorized for issue to determine whether this provides additional


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information regarding conditions that existed at the end of the reporting period. Such revisions to our estimates of the potential obligations could have a material impact on our results of operations and financial position. The effects of changes in estimates of potential liabilities related to our legal contingencies had no material impact on 2009, 2008, or 2007 results.
 
Recognition of Internally Generated Intangible Assets from Development
 
Under IFRS, internally generated intangible assets from the development phase are recognized if certain conditions are met. These conditions include the technical feasibility, intention to complete, the ability to use or sell the asset under development and the demonstration how the asset will generate probable future economic benefits. The cost of a recognized internally generated intangible asset comprises all directly attributable cost necessary to make the asset capable of being used as intended by management. In contrast, all expenditures arising from the research phase are expensed as incurred.
 
We believe that the determination whether internally generated intangible assets from development are to be recognized as intangible assets requires significant judgment, particularly in the following areas:
 
  •  The determination whether activities should be considered research activities or development activities;
 
  •  The determination whether the conditions for recognizing an intangible asset are met requires assumptions about future market conditions, customer demand and other developments;
 
  •  The term ‘technical feasibility’ is not defined in IFRS, and therefore the determination whether completing an asset is technically feasible requires a company-specific and necessarily judgmental approach;
 
  •  The determination of the future ability to use or sell the intangible asset arising from the development and the determination of probability of future benefits from sale or use, and
 
  •  The determination whether a cost is directly or indirectly attributable to an intangible asset and whether a cost is necessary for completing a development.
 
(3d)  New Accounting Standards Adopted / Early Adopted in the Current Period
 
In March 2007, the IASB issued an amendment to IAS 23 Borrowing Costs (IAS 23). The amendment mainly relates to the elimination of the option to immediately recognize borrowing costs as an expense attributable to the acquisition, construction, or production of a qualifying asset. An entity is, therefore, required to capitalize borrowing costs as part of the cost of such qualifying assets defined as assets that take a substantial period of time to get ready for use or sale. IAS 23 does not require the capitalization of borrowing costs relating to assets measured at fair value, and inventories that are manufactured or produced in large quantities on a repetitive basis, even if they take a substantial period of time to get ready for use or sale. IAS 23 applies to borrowing costs relating to qualifying assets for which the commencement date for capitalization is on or after January 1, 2009. We have historically capitalized borrowing costs for qualifying assets. Therefore, the adoption of IAS 23 had no impact on our Consolidated Financial Statements.
 
In June 2007, the IFRIC issued IFRIC Interpretation 13 Customer Loyalty Programmes (IFRIC 13), which addresses accounting by entities that grant loyalty award credits (such as points or travel miles) to customers who buy goods or services. Specifically, it explains how such entities should account for their obligations to provide free or discounted goods or services to customers who redeem award credits. IFRIC 13 is effective for fiscal years beginning on or after January 1, 2009 and required to be applied retrospectively. As a result of the retrospective first-time application, we adjusted the January 1, 2007 retained earnings balance by €12 million. The effect on the Consolidated Income Statements as well as earnings per share was immaterial for the years ended December 31, 2009, 2008, and 2007.


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In September 2007, the IASB issued a revision to IAS 1 Presentation of Financial Statements (IAS 1). The standard separates owner and non-owner changes in equity. Therefore, the statement of changes in equity will include only details of transactions with owners, with all non-owner changes in equity presented in a reconciliation of each component of equity. IAS 1 sets overall requirements for the presentation of financial statements, guidelines for their structure and minimum requirements for their content. The revisions include non-mandatory changes in the titles of some of the financial statements to reflect their function more clearly (for example, the balance sheet is renamed to statement of financial position, the cash flow statement is renamed to the statement of cash flows and the statement of comprehensive income has been introduced). The statement of comprehensive income presents all items of recognized income and expense, either in one single statement, or in two linked statements. The revision of IAS 1 is effective for fiscal years beginning on or after January 1, 2009. The adoption of IAS 1 did not significantly change the current presentation of our Consolidated Financial Statements.
 
In January 2008, the IASB issued IFRS 2 (revised 2008) Vesting Conditions and Cancellations (IFRS 2). IFRS 2 amends IFRS 2 Share-Based Payment to clarify the terms “vesting condition” and “cancellations.” IFRS 2 is effective for fiscal years beginning on or after January 1, 2009. The adoption of IFRS 2 did not have a significant impact on our Consolidated Financial Statements.
 
In January 2008, the IASB issued the revised standards IFRS 3 Business Combinations (IFRS 3 (2008)) and IAS 27 Consolidated and Separate Financial Statements (IAS 27). The revisions result in several changes in the accounting for business combinations. One of those changes requires us to expense acquisition-related charges immediately, whereas the previous version of IFRS 3 required capitalization of these charges. IFRS 3 (2008) and IAS 27 are effective for fiscal years beginning on or after July 1, 2009, with early adoption permitted. SAP has decided to adopt these revisions as of January 1, 2009. The adoption of these revisions did not have a significant impact on our Consolidated Financial Statements.
 
In February 2008, the IASB issued an amendment to IAS 32 Financial Instruments: Disclosure and Presentation — Puttable Instruments and Obligations Arising on Liquidation (IAS 32). The purpose of the amendment is to provide detailed guidance on the presentation of puttable financial instruments and obligations arising only on liquidation in the Statement of Financial Position. The amendment of IAS 32 is effective for fiscal years beginning on or after January 1, 2009. The adoption of IAS 32 did not have an impact on our Consolidated Financial Statements.
 
In May 2008, the IASB issued Improvements to IFRSs — a collection of amendments to several International Financial Reporting Standards — as part of its program of annual improvements to its standards, which is intended to make necessary, but non-urgent, amendments to standards that will not be included as part of another major project. The amendments resulting from this standard are mainly effective for annual periods beginning on or after January 1, 2009. The adoption of these amendments did not have a significant impact on our Consolidated Financial Statements.
 
In July 2008, the IFRIC issued IFRIC Interpretation 16 Hedges of a Net Investment in a Foreign Operation (IFRIC 16), which provides interpretative guidance on several aspects of hedge accounting. IFRIC 16 is effective for fiscal years beginning on or after October 1, 2008. The adoption of IFRIC 16 did not have an impact on our Consolidated Financial Statements.
 
In October 2008, the IASB issued an amendment to IAS 39 Financial Instruments: Recognition and Measurement: Reclassification of Financial Assets (IAS 39). The amendment permits reclassification of some financial instruments out of the fair-value-through-profit-or-loss category (FVTPL) and out of the available-for- sale category. In the event of reclassification, additional disclosures are required under IFRS 7. IAS 39 is effective for fiscal years beginning on or after July 1, 2008. We did not reclassify any financial instruments based on the application of the amendment; therefore the adoption of the amendment to IAS 39 did not have an impact on our Consolidated Financial Statements.


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In January 2009, the IFRIC issued IFRIC Interpretation 18 Transfers of Assets from Customers (IFRIC 18), which clarifies the requirements of IFRSs for agreements in which an entity receives from a customer an item of property, plant, and equipment that the entity must then use either to connect the customer to a network or to provide the customer with ongoing access to a supply of goods or services. IFRIC 18 must be applied prospectively to transfers of assets from customers received on or after July 1, 2009. The adoption of IFRIC 18 did not have an impact on our Consolidated Financial Statements.
 
In March 2009, the IASB issued an amendment to IFRS 7 Improving Disclosures about Financial Instruments (IFRS 7). The amendments require enhanced disclosures about fair value measurements and liquidity risk. Among other things, the new disclosure requirements:
 
  •  Clarify that the existing IFRS 7 fair value disclosures must be made separately for each class of financial instrument
 
  •  Add disclosure for any change in the method of determining fair value and the reasons for the change
 
  •  Establish a three-level hierarchy for making fair value measurements:
 
1. Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1)
 
2. Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (Level 2)
 
3. Inputs for the asset or liability that are not based on observable market data (unobservable inputs) (Level 3)
 
  •  Add disclosure, for each fair value measurement in the statement of financial position, of which level in the hierarchy was used and any transfers between levels, with additional disclosures whenever level 3 is used including a measure of sensitivity to a change in input data
 
  •  Clarify that the current maturity analysis for non-derivative financial instruments should include issued financial guarantee contracts
 
  •  Add disclosure of a maturity analysis for derivative financial liabilities
 
The amendment is effective for fiscal years beginning on or after January 1, 2009. Earlier application is permitted. The adoption resulted in additional disclosures but did not have an effect on any assets, liabilities, revenues, expenses, or cash flows.
 
In March 2009, the IASB issued Embedded Derivatives: Amendments to IFRIC 9 and IAS 39 (IFRIC 9). IFRIC 9 amends IFRIC 9 Reassessment of Embedded Derivatives and IAS 39 Financial Instruments: Recognition and Measurement to clarify the accounting treatment of embedded derivatives for entities that make use of the reclassification amendment issued by the IASB in October 2008 Financial Instruments: Recognition and Measurement: Reclassification of Financial Assets, which is described above. IFRIC 9 also clarifies that, on reclassification of a financial asset out of the fair value through profit or loss category, all embedded derivatives have to be assessed and, if necessary, separately accounted for in financial statements. The amendments apply retrospectively and are required to be applied for annual periods ending on or after June 30, 2009. The adoption of these amendments did not have an impact on our Consolidated Financial Statements since we have not made use of the reclassification amendment.
 
(3e)  New Accounting Standards Not Yet Adopted
 
In July 2008, the IASB issued an amendment to IAS 39 Financial Instruments: Recognition and Measurement: Eligible Hedged Items (IAS 39). The amendment addresses the designation of a one-sided risk in a hedged item and the designation of inflation in particular situations. The amendment applies to hedging relationships in the scope of IAS 39. The amendment is effective for fiscal years beginning on or after July 1, 2009. Earlier application is permitted. We do not expect that the amendment of IAS 39 will have a significant impact on our Consolidated Financial Statements.


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In April 2009, the IASB issued Improvements to IFRSs — a collection of amendments to several International Financial Reporting Standards — as part of its program of annual improvements to its standards, which is intended to make necessary, but non-urgent, amendments to standards that will not be included as part of another major project. The amendments resulting from this standard mainly have effective dates for annual periods beginning on or after January 1, 2010, although entities are permitted to adopt them earlier. The European Union has not yet endorsed these improvements. We do not expect these amendments to have a significant impact on our Consolidated Financial Statements.
 
In October 2009, the IASB issued amendments to IAS 32 Financial Instruments: Presentation (IAS 32), which addresses the accounting for rights issues (rights, options, or warrants to acquire a fixed number of the entity’s own equity instruments for a fixed amount of currencies) that are denominated in a currency other than the functional currency of the issuer. Previously such rights issues were accounted for as derivative liabilities. However, the amendment issued requires that, provided certain conditions are met, such rights issues are classified as equity regardless of the currency in which the exercise price is denominated. The amendments are effective for annual periods beginning on or after February 1, 2010, with earlier application permitted. We do not expect this amendment to have an impact on our Consolidated Financial Statements.
 
In November 2009, the IASB issued an amendment to IAS 24 (revised 2009) Related Party Disclosures (IAS 24). The purpose of the revision is to simplify the definition of a related party, clarifying its intended meaning and eliminating inconsistencies from the definition. In addition, IAS 24 provides a partial exemption from the disclosure requirements for government-related entities by focusing disclosure on significant transactions. The revision is effective for fiscal years beginning on or after January 1, 2011. Earlier application is permitted. IAS 24 has not yet been adopted by the European Union. We do not expect the revision of IAS 24 to have a significant impact on our Consolidated Financial Statements.
 
In November 2009, the IASB issued IFRS 9 Financial Instruments on the classification and measurement of financial assets. The new standard represents the first part of a three-part project to replace IAS 39 Financial Instruments: Recognition and Measurement (IAS 39) with IFRS 9 Financial Instruments (IFRS 9). IFRS 9 uses a single approach to determine whether a financial asset is measured at amortized cost or fair value, replacing the many different rules in IAS 39. The approach in IFRS 9 is based on how an entity manages its financial instruments (its business model) and the contractual cash flow characteristics of the financial assets. IFRS 9 is effective for fiscal years beginning on or after January 1, 2013. Earlier application is permitted. IFRS 9 has not yet been adopted by the European Union. We are currently determining what impact the adoption of IFRS 9 will have on our Consolidated Financial Statements.
 
In November 2009, the IASB issued an amendment to IFRIC 14 IAS 19 — The Limit on a Defined Benefit Asset, Minimum Funding Requirements and their Interaction (IFRIC 14). The amendments apply when an entity is subject to minimum funding requirements and makes an early payment of contributions to cover those requirements. The amendments require such an entity to treat the benefit of such an early payment as an asset. The amendments are effective for annual periods beginning on or after January 1, 2011, with early adoption permitted. The amendments must be applied retrospectively. The European Union has not yet endorsed IFRIC 14. We do not expect this amendment to have an impact on our Consolidated Financial Statements.
 
In November 2009, the IFRIC issued Extinguishing Financial Liabilities with Equity Instruments (IFRIC 19), which provides guidance on how to account for the extinguishment of a financial liability by the issuance of equity instruments. IFRIC 19 is effective for annual periods beginning on or after July 1, 2010, with early adoption permitted. The European Union has not yet endorsed these amendments. We do not expect this amendment to have an impact on our Consolidated Financial Statements.


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(4)  BUSINESS COMBINATIONS
 
In 2009, we concluded the following business combinations which are immaterial individually and in the aggregate to SAP:
 
Acquired Businesses
 
(TABLE)
 
The results of these acquired businesses have been included in our Consolidated Income Statements since the respective acquisition dates. All of the acquired businesses develop and/or sell software in specific areas of strategic interest to us. The aggregate consideration transferred of all acquisitions amounted to €68 million net of cash received, and was paid in cash. The acquisition-related cost recognized in general and administration expense is €2 million.


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The amounts recognized as of the acquisition dates for each major class of assets acquired and liabilities assumed were as follows:
 
(TABLE)
 
Total changes to goodwill amount to €41 million, of which €42 million are attributable to 2009 acquisitions. Due to a lower than expected contingent consideration payment the goodwill for an acquisition in previous years was reduced by €1 million.
 
The non-controlling interest related to our acquisition of SAF AG has been recognized at the proportionate share of the identifiable assets and liabilities. We have therefore elected not to recognize goodwill for the non-controlling interests of SAF AG.
 
Due to the fact that we integrate our acquired businesses into our overall operations very quickly and that some business combinations were concluded in the form of asset deals, the additional revenue and net operating result attributable to these entities since the acquisition date and included in the Consolidated Income Statements is not representative of the benefit these entities provide to SAP. Our revenue and profit after tax would not have been materially different from the numbers presented in our Consolidated Income Statements had January 1, 2009, been the acquisition date for all business combinations that occurred in 2009.
 
We have not yet finalized the purchase price allocation of our business combinations concluded during the second half of 2009, because we acquired intangible assets and contingent liabilities for which we are still evaluating our acquisition date fair value assumptions.


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We assigned the following amounts to identifiable intangible assets:
 
Identifiable Intangible Assets Acquired as Part of Business Combinations in 2009
 
(TABLE)
 
There were no identifiable intangible assets that have not been separately recorded.
 
Goodwill recognized for our 2009 business combinations were assigned to our Product, Consulting, and Training segment as follows:
 
Assignment of Acquired Goodwill to Segments
 
(TABLE)
 
Factors that make up the goodwill recognized include synergies from combining the acquirees’ operations with our operations and the workforce of the acquirees, which do not qualify for separate recognition as intangible assets. We expect €3 million of the goodwill recognized in 2009 to be deductible for tax purposes.


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Prior Year Business Combinations
 
In 2008, we acquired the outstanding shares of two unrelated companies and the net assets of two other unrelated businesses. The results of these acquired businesses have been included in our Consolidated Income Statements since the respective acquisition dates. Business combinations in 2008 were as follows:
 
Prior Year Business Combinations
 
(TABLE)
 
All transactions, except the acquisition of Business Objects, were immaterial to SAP individually and in the aggregate. All of the acquired businesses developed and/or sold software in specific areas of strategic interest to us. The aggregate purchase price of all business combinations, excluding Business Objects, amounted to


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€91 million net of cash received. This was paid in cash except for earn-out conditions which were recognized as liabilities. The purchase price was allocated as follows:
 
Purchase Price Allocation Prior Year (excl. Business Objects)
 
(TABLE)
 
Due to the fact that we integrate our acquired businesses into our overall operations very quickly and that some business combinations were concluded in the form of asset deals, we cannot determine the additional revenue and net operating profit attributable to these entities since the acquisition date or for the full year.
 
Acquisition of Business Objects
 
Business Objects is a provider of business intelligence solutions. Through a combination of technology, consulting, education services, and its partner network, Business Objects provides information and business decision-making resources to small and large companies. Business Objects had dual headquarters in San José, California, and Levallois-Perret, France. Before our acquisition, its stock was traded on both the NASDAQ (in the form of American depositary receipts - ADRs) and the Euronext Paris stock exchanges. We acquired substantially all of the outstanding shares of Business Objects during the first two months of 2008, except a very small number of shares (0.02% of the share capital) that were held by employees and were restricted under local law. Our acquisition took the form of a tender offer under French and U.S. law for all Business Objects’ common stock, all ADRs representing Business Objects’ common stock, and all convertible bonds and warrants issued by Business Objects.
 
Under the terms of the tender offer agreement, we made a cash offer of €42.00 per share of common stock and the U.S. dollar equivalent of €42.00 per Business Objects ADR, determined using the euro to U.S. dollar


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exchange rate on settlement of the tender offers, of €50.65 per convertible bond, and a range of €12.01 to €24.96 per warrant, depending on the warrant grant date. After reaching the initial minimum tender condition of more than 50% on January 21, 2008, the tender offer period was reopened under the same conditions until January 29, resulting in an ownership level of more than 95%. This allowed SAP to commence an immediate squeeze-out acquisition of the outstanding shares of the remaining shareholders. The acquisition cost of €4.2 billion net of cash acquired was partly financed by a syndicated bank loan.
 
The following table shows the components of our acquisition cost for Business Objects:
 
Business Objects Acquisition Cost
 
(TABLE)
 
As part of the business combination, we purchased substantially all shares outstanding, all warrants, and all convertible bonds. The convertible bonds have been converted and the face value of the bond (€450 million) has been paid to SAP since the acquisition. In addition, we assumed Business Objects’ employee share-based payment programs without changing the parameters of these programs. The fair value of employee stock options assumed and awards exchanged was determined using a binomial based valuation model with the following assumptions: A risk-free interest rate of 3.42% to 3.74%, an expected volatility of 29%, and a dividend yield of 1.3%. For the purposes of purchase accounting, we used the cash offer price of €42 to determine the fair value of the exchanged Business Objects stock option awards. The fair value of unvested Business Objects options and restricted stock awards related to future service is being amortized based on the accelerated attribution method over the remaining service period, while the value of vested options is included in the total purchase price. Acquisition-related transaction costs include investment banking fees, legal fees, and other fees for external advisors directly related to the acquisition.
 
The assets acquired and liabilities assumed were recorded in the accompanying Consolidated Statement of Financial position at their estimated fair values as of the acquisition date, January 21, 2008. The excess of the acquisition cost of the business combination over the estimated fair values of the identifiable net assets acquired were recognized in goodwill. Factors that contributed to the recognition of goodwill of €3.5 billion were expected synergies from combining the activities of SAP and Business Objects, as well as assets, which cannot be recognized separately apart from goodwill because they are not identifiable (such as the quality and level of education of the workforce).


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The following table shows the allocation of the acquisition costs to the fair values of the assets acquired and liabilities assumed as of the acquisition date and the respective carrying amounts determined in accordance with IFRS immediately before the acquisition date:
 
Purchase Price Allocation of Business Objects
 
(TABLE)
 
In 2009, new facts and circumstances arose that led us to change estimates underlying our original determination of the fair values of certain liabilities assumed in 2008. We consequently adjusted the carrying amounts of these liabilities to reflect the updated estimates. These adjustments resulted in the recognition of tax gains from reducing provisions relating to tax uncertainties (€48 million excluding accrued interest) which we recorded as a reduction in tax expense and operating gains from reducing employee-related liabilities (€18 million excluding accrued interest) which we recorded as a reduction in operating expenses. The release of related accrued interest of €13 million reduced our interest expense.
 
In connection with the acquisition we incurred restructuring costs resulting from severance and workforce relocation costs (€18 million), elimination of duplicate facilities (€35 million), and settlements with vendors to end service contracts (€2 million). Those costs were recognized in operating profit in 2008.
 
The following pro-forma financial information presents SAP’s results as if the acquisition had occurred at the beginning of 2008. These pro-forma results have been prepared for comparative purposes only. The pro-forma results are not necessarily indicative either of the results of operations that actually would have occurred had the acquisition been in effect at the beginning of the respective periods or of future results.


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Business Objects Pro - Forma Information
 
(TABLE)
 
A loss after tax of the Business Objects group included in our profit after tax for 2008 amounted to €32 million. This amount does not include any revenue and results that SAP entities have generated with Business Objects products. The loss after tax contained the amortization of all acquired Business Objects intangibles, deferred revenue writedowns, and other impacts resulting from the acquisition.
 
This amount does not include the results of Business Objects entities that have been legally merged into SAP entities since the acquisition date.
 
In connection with the 2008 transactions discussed above, we assigned the following amounts to identifiable intangible assets:
 
Identifiable Intangible Assets Acquired as Part of Business Combinations in 2008
 
(TABLE)
 
There were no identifiable intangible assets that have not been separately recorded. All in-process research and development assets were completed in 2008 and are now subject to amortization.
 
Goodwill additions in 2008 (including €-35 million adjustments for acquisitions of prior years) were assigned to our Product, Consulting, and Training segment as follows:
 
Assignment of Acquired Goodwill
to Segments
 
(TABLE)


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Factors that made up the goodwill recognized included synergies from combining the acquirees’ operations with our operations and the workforce of the acquirees, which does not qualify for separate recognition as intangible assets.
 
(5)  REVENUE
 
Detailed information on our revenue recognition policies is disclosed in Note (3).
 
Revenue information by segment and geographic region is disclosed in Note (29).
 
Revenues from construction-type contracts (contract revenues) are included in software revenue and consulting revenue depending on the type of project. During fiscal years 2009, 2008, and 2007 we recognized €635 million, €634 million, and €559 million of contract revenue, respectively. The status of our construction projects in progress at the end of the reporting period was as follows:
 
Construction Projects in Progress
 
(TABLE)
 
(6)  EXPENSES BY NATURE AND HEADCOUNT
 
Employee Compensation
 
Employee compensation comprises the following:
 
Employee Compensation
 
(TABLE)


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Number of Employees
 
The average number of employees, measured in full-time equivalents and presented according to their function in SAP, was as follows:
 
(TABLE)
 
Depreciation and Amortization
 
Total depreciation and amortization expense for 2009, 2008, and 2007 was €499 million, €539 million, and €262 million, respectively.
 
Government Grants
 
During fiscal year 2009 we received €38 million (2008: €32 million; 2007: €16 million) of government grants and similar assistance, which we have offset against the related expenses. All conditions required to obtain these grants have either been met or are reasonably assured of being met.
 
In addition, we received conditional promises of a further €36 million, relating mostly to research and development expenses, that we have not recorded on December 31, 2009, because the conditions required to obtain them are not yet reasonably assured of being achieved.
 
(7)  RESTRUCTURING
 
In January 2009, we announced that we would continue with our cost-saving measures initiated in October 2008 and would reduce the workforce from 51,544 positions to 48,500 by year-end 2009.
 
As a result, we started to implement the restructuring plan in the first quarter of 2009 and continued with it throughout the year. Although part of the workforce reduction was achieved through attrition we eliminated 2,983 positions in 2009 by terminations and early retirement plans. Due to the reduced number of employees, we also consolidated certain facilities.
 
Employee- and facility-related restructuring expenses of €55 million that were recognized in 2008 related to restructuring activities incurred as a result of the acquisition of Business Objects. The remaining €5 million related to employee-related restructuring activities in connection with discontinuing our TomorrowNow activities.


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For additional information on the roll-forward of our restructuring provision, see Note (19b).
 
Restructuring Expenses
 
(TABLE)
 
As restructuring expenses were material to our operations in 2009, we have presented those expenses separately in our Consolidated Income Statements in accordance with IAS 1.97. If not presented separately, these expenses would break down as follows:
 
Restructuring Expenses
 
(TABLE)
 
(8)  OTHER OPERATING INCOME/EXPENSE, NET
 
Other operating income/expense for the years ended December 31, was as follows:
 
Other Operating Income/Expenses
 
(TABLE)


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(9)  OTHER NON-OPERATING INCOME/EXPENSE, NET
 
Other non-operating income/expense for the years ended December 31, was as follows:
 
Other Non-Operating Income/Expense, Net
 
(TABLE)
 
(10)  FINANCIAL INCOME, NET
 
Finance income and finance costs in 2009 amounted to €32 million (€72 million in 2008; €142 million in 2007) and €101 million (€123 million in 2008; €7 million in 2007), respectively. We derive finance income primarily from cash and cash equivalents and other financial assets. The increase in finance costs in 2008 was mainly due to the credit facility we entered into in connection with the acquisition of Business Objects.
 
Other financial gains/losses, net for the years ended December 31 were as follows:
 
Other financial Gains/Losses, Net
 
(TABLE)
 
The line items income/expense from securities and income/expense from loans and other financial assets relate to €241 million of collateral held to secure financing investments in 2007.
 
For additional information about gains and losses from financial assets and financial liabilities recognized in profit or loss and other components of equity, see Note (27). For information about our hedging activities, see Note (26).


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(11)  INCOME TAX
 
Income tax expense for the years ended December 31 comprised the following components:
 
Income Tax Expense
 
(TABLE)
 
Current tax expense includes €-59 million for prior years (2008: €14 million; 2007: €36 million).
 
Of the deferred tax expense (income) in 2009, 2008 and 2007, respectively, €-48 million, €-109 million and €9 million relate to the origination and reversal of temporary differences and €9 million, €18 million and €-1 million relate to unused tax losses.
 
In 2009, 2008, and 2007, the German government enacted several new tax laws. For us, the most significant effect resulted from the 2008 Business Tax Reform which was enacted in 2007 and led to a reduction of the German corporate income tax rate from 25% to 15%, effective January 1, 2008. The impact of the remaining tax law changes enacted in 2007, and of the tax laws enacted in 2008 and 2009, was not material to our Consolidated Financial Statements for the years ended December 31, 2009, 2008, and 2007.
 
Profit before tax consisted of the following:
 
Profit Before Tax
 
(TABLE)
 
The effective income tax rate for the years ended December 31, 2009, 2008, and 2007, was 28.1%, 29.6% and 32.4%, respectively. The following table reconciles the expected income tax expense computed by applying our combined German corporate tax rate of 26.21% (2008: 26.33%; 2007: 35.49%) to the actual income tax expense. Our 2009 combined German corporate tax rate includes a corporate income tax rate of 15.00% (2008: 15.00%;


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2007: 21.91%; 2007 after the benefit of trade tax deductibility which ceased in 2008), plus a solidarity surcharge of 5.5% thereon, and trade taxes of 10.38% (2008: 10.50%; 2007: 12.38%).
 
Reconciliation of Tax Expense
 
(TABLE)


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Deferred tax assets and liabilities on a gross basis as at December 31, 2009 and 2008, are summarized (referring to the underlying items) as follows:
 
Deferred Tax Assets and Liabilities
 
(TABLE)
 
In assessing the realizability of deferred tax assets, we consider whether it is probable that some portion or all of the deferred tax assets will not be utilized. The ultimate utilization of deferred tax assets depends on the generation of future taxable income during the periods in which those temporary differences become deductible. Based on the level of historical taxable income and projections for future taxable income over the periods in which the deferred tax assets are recoverable, we believe it is probable that we will realize the benefits of these deductible differences, net of the existing valuation allowances at December 31, 2009. The amount of the deferred tax asset considered realizable, however, could be reduced in the near term if our estimates of future taxable income during the carryforward period are reduced.
 
At December 31, 2009, we had net operating loss carryforwards amounting to €301 million (2008: €395 million; 2007: €138 million). Deferred tax assets have not been recognized for tax loss carryforwards in the amount of €147 million (2008: €188 million; 2007: €51 million). As at December 31, 2009, €1 million (2008: €4 million; 2007: €1 million) of the unrecognized tax loss carryforwards expire in the following period and €138 million (2008: €176 million; 2007: €45 million) expire after one up to twenty years. The remaining unrecognized tax loss carryforwards in the amount of €8 million (2008: €8 million; 2007: €5 million) do not expire.


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We recognized deferred tax liabilities of €6 million (2008: €14 million) for income tax on future dividend distributions from foreign subsidiaries, which is based on €368 million (2008: €696 million) of cumulative undistributed profits of those foreign subsidiaries because such profits are intended to be repatriated. We have not recognized a deferred tax liability on approximately € 3.60 billion (2008: €2.76 billion) for undistributed profits of our foreign subsidiaries that arose in 2009 and prior years because we plan to indefinitely reinvest those undistributed profits. It is not practicable to estimate the amount of unrecognized tax liabilities for these undistributed foreign profits.
 
The proposed dividend payment of €0.50 per share for the year ended December 31, 2009, will not have any effects on the income tax of SAP AG.
 
Total income tax including the items charged or credited directly to related components of equity for the years ended December 31, 2009, 2008, and 2007, consists of the following:
 
Total Income Tax
 
(TABLE)
 
The income tax recorded in share premium is related to our equity-settled share-based compensation.
 
(12)  EARNINGS PER SHARE
 
Convertible bonds and stock options granted to employees under our share-based compensation programs are included in the diluted earnings per share calculations to the extent they have a dilutive effect. The dilutive impact is calculated using the treasury share method. The computation of diluted earnings per share does not include certain convertible bonds and stock options issued in connection with the SAP AG 2000 Long Term Incentive Plan (LTI 2000 Plan) and the SAP Stock Option Plan 2002 (SAP SOP 2002) because their effect is antidilutive. Such convertible bonds and stock options, if converted or exercised, represented 35.8 million SAP common shares in 2009 (2008: 43.6 million SAP common shares; 2007: 37.3 million SAP common shares). The number of outstanding stock options and convertible bonds is presented in Note (28).


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Earnings per Share
 
(TABLE)
 
(13)  OTHER FINANCIAL ASSETS
 
Other Financial Assets
 
(TABLE)
 
Loans and Other Financial Receivables
 
Loans and other financial receivables mainly consist of time deposits (2009: €405 million; 2008: €0 million), investments in insurance policies relating to pension assets (2009: €91 million; 2008: €81 million), loans to employees (2009: €50 million; 2008: €53 million) and other receivables (2009: €39 million; 2008: €44 million). These spread over the geographic areas as follows:
 
(TABLE)
 
Most of our time deposits have a maturity of less than six months.
 
Investments in insurance policies relate to semiretirement and time accounts for which the corresponding liability is included in employee-related obligations (see Note 19b).
 
Loans to third parties are presented net of allowances for credit losses. Changes in the allowance for credit losses of third-party loans were not significant in any period presented.


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As at December 31, 2009, there were no loans and other financial receivables past due but not impaired. We have no indications as at the reporting date of impairments of loans and other financial receivables that are not past due and not impaired. For general information on financial risk and the nature of risk, see Note (25).
 
Available-for-Sale Financial Assets
 
The decline in debt investments, which at December 31, 2008 consisted mainly of investments in money market funds of €193 million and investment grade bonds of €189 million, is due to these investments reaching their maturity and being paid back in full.
 
Our equity investments consist of securities with and without quoted market prices. Our equity investments without quoted market prices primarily consist of venture capital investments with a carrying value of €62 million and €63 million as at December 31, 2009 and 2008, respectively.
 
Available-for-sale financial assets are denominated in the following currencies:
 
(TABLE)
 
Sales of equity investments accounted for at cost were immaterial in all periods presented. As of December 31, 2009, we do not intend to dispose of any equity investments at cost in the near future. For information on fair value measurement with regard to our equity investments at cost, see Note (27).
 
In all periods presented, impairment charges relating to equity securities at fair value were immaterial. For our equity investments at cost, we recorded €11 million, €12 million, and €6 million, respectively, in losses related to impairments during 2009, 2008, and 2007.
 
Derivatives
 
Detailed information about our derivative financial instruments is presented in Note (26).
 
(14)  TRADE AND OTHER RECEIVABLES
 
Trade and Other Receivables
 
(TABLE)
 
Trade receivables, net include unbilled receivables related to fixed-fee and time-and-material consulting services of €211 million and €221 million as at December 31, 2009, and 2008, respectively.


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The carrying amounts of our trade receivables as at December 31 are as follows:
 
Carrying Amounts of Trade Receivables
 
(TABLE)
 
Changes in the allowance for doubtful accounts were as follows:
 
Increase (Decrease) in Allowance for Doubtful Accounts
 
(TABLE)
 
Concentrations of credit risks are limited due to our large customer base and its distribution across many different industries and countries worldwide. No single customer accounted for 10% or more of total revenue or total trade receivables, net in 2009, 2008, or 2007. The aging of trade receivables as at December 31 was:
 
Aging of Trade Receivables
 
(TABLE)
 
Total past due and not individually impaired trade receivables of €547 million and €812 million as at December 31, 2009, and 2008, respectively, consist of past due trade receivables which are not impaired on an individual receivable basis as outlined under Note (3b). Individually impaired trade receivables, net of allowances of €100 million and €42 million as at December 31, 2009, and 2008, respectively, consist of past due and not past due trade receivables that are fully or partly impaired on an individual receivables basis.


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We believe that the recorded sales and bad debt allowances adequately provide for the credit risk inherent in trade receivables.
 
For more information about financial risk and how we manage it, see Note (25) and (26).
 
(15)  OTHER NON-FINANCIAL ASSETS
 
Other Non-financial Assets
 
(TABLE)
 
Prepaid expenses primarily consist of prepayments for operating leases, support services and software royalties that will be charged to expense in future periods.


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(16)  GOODWILL AND INTANGIBLE ASSETS
 
Goodwill and Intangible Assets
 
 
The additions to goodwill result from our acquisitions (€42 million) and adjustments to goodwill of previous acquisitions (€ -1 million). For more information about acquisitions, see Note (4). We do not have contractual commitments for the acquisition of intangibles.
 
Software and database licenses consist primarily of technology for internal use whereas acquired technology consists primarily of purchased software to be incorporated into our product offerings and in-process research and development. The additions to software and database licenses in 2009 and 2008 were individually acquired from third parties and include cross license agreements and patents, whereas the additions to acquired technology and other intangibles primarily result from our business combinations discussed in Note (4).
 
Other intangibles consist primarily of acquired trademark licenses and customer contracts.


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We carry the following significant intangible assets:
 
Significant Intangible Assets
 
 
Amortization expenses of intangible assets are included in cost of software and software-related services, cost of professional services and other services, research and development, sales and marketing as well as general and administration based on usage. Impairment charges are recognized in other operating income.
 
For the purpose of impairment testing, goodwill is allocated to our reportable segments Product, Consulting and Training which represent the lowest level of cash-generating units within the Group at which the goodwill is monitored for internal management purposes.
 
The carrying amount of goodwill by reportable segment at December 31, 2009, and 2008, was as follows:
 
Goodwill by Segments
 
 
For more information about our segments see Note (29).
 
The recoverable amount of our cash-generating units, which equal our segments, has been determined based on the value in use calculation. The segments are in complementary businesses and consequently the recoverable amounts are based to a certain extent on the same key assumptions.
 
The key assumptions that we have used for purposes of goodwill impairment testing in 2009 are as follows:
 


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The calculations use cash flow projections based on actual operating results and a five-year business plan (2008: two-year business plan) approved by management. Cash flows for periods beyond this five-year business plan were extrapolated using a segment-specific growth rate. This growth rate does not exceed the long-term average growth rate for the market in which our cash-generating units operate. Our estimated cash flow projections are discounted to present value by means of a pre-tax discount rate between 10.75% and 11.15% (2008: 10.78% and 10.86%). The discount rate is based on a weighted average cost of capital approach (WACC).
 
Management believes that no reasonably possible change in any of the above key assumptions would cause the carrying value of any cash-generating unit to exceed its recoverable amount. Even if we applied a growth rate of only 0% for extrapolating cash flow projections beyond the years covered by our 2009 business plan (2008: value in use based on growth rates of 0%) for calculating the value-in-use for all cash-generating units, the calculated amounts would still exceed the carrying amounts.
 
(17)  PROPERTY, PLANT, AND EQUIPMENT
 
Property, Plant, and Equipment
 


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The additions and disposals in other property, plant, and equipment relate primarily to the replacement and purchase of computer hardware and cars acquired in the normal course of business.
 
Interest capitalized was not material to any period presented.
 
(18)  TRADE AND OTHER PAYABLES, FINANCIAL LIABILITIES AND OTHER NON-FINANCIAL LIABILITIES
 
Trade and other payables, financial liabilities and other non-financial liabilities classified based on due dates as at December 31 were as follows:
 
Trade and Other Payables, Financial Liabilities and Other Non-financial Liabilities
 
 
Liabilities are unsecured, except for the retention of title and similar rights customary in our industry. Effective interest rates on bank loans were 4.32% in 2009, 4.30% in 2008 and 8.03% in 2007.
 
(19)  PROVISIONS
 
Provisions based on due dates as at December 31 were as follows:
 
Provisions
 
 
(19a)  Pension Plans and Similar Obligations
 
We maintain several defined benefit and defined contribution plans for our employees in Germany and at foreign subsidiaries, which provide for old age, disability, and survivors’ benefits. The measurement dates for the domestic and foreign benefit plans are December 31. Individual benefit plans have also been established for


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members of our Executive Board. Furthermore, in certain countries we provide termination indemnity benefits to employees regardless of the cause for termination. These types of benefits are typically defined by law in these foreign countries.
 
The liabilities accrued for pensions and other similar obligations on December 31 consist of the following:
 
Liabilities Accrued for Pensions and Other Similar Obligations
 
 
Defined Benefit Pension Plans and Similar Obligations
 
The Consolidated Statements of Financial Position include the following significant components related to defined benefit pension plans as at December 31, 2009 and 2008, respectively:
 
Significant Components Related to Defined Benefit Pension Plans
 
 
Our domestic defined benefit plans provide participants with pension benefits that are based on the length of service and compensation of employees.
 
There is also a domestic employee-financed pension plan for which SAP guarantees a minimum return on investment which is equivalent to the return guaranteed by the insurer. Even though the risk that SAP would be liable for a return that cannot be met by the insurance company is very remote, these employee-financed plans do not qualify as defined contribution plans under IFRS and are included in domestic plan assets and plan liabilities.
 
Foreign defined benefit plans provide participants with pension benefits that are based on compensation levels, age, and length of service.
 
Certain of our foreign subsidiaries are required to provide to their employees termination indemnity benefits regardless of the reason for termination (retirement, voluntary, or involuntary). We treat these plans as defined benefit plans if the substance of the post-employment plan is a pension-type arrangement. Most of these arrangements provide the employee with a one-time payout based on compensation levels, age, and years of service on termination independent of the reason (retirement, voluntary, or involuntary).
 
Our subsidiaries in the United States decided in 2008 to freeze their defined benefit plan effective December 31, 2008, and instead offered additional and improved benefits under their defined contribution plan (401k-Plan regulations). As a result, we recognized a curtailment gain in the amount of €9 million related to the reduction of the defined benefit obligation in 2008.


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The following table shows the development of the present values of the defined benefit obligations and the fair value of the plan assets with a reconciliation of the funded status to net amounts:
 
Change in the Present Value of the DBO and the Fair Value of the Plan Assets
 


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The following weighted average assumptions were used for the actuarial valuation of our domestic and foreign pension liabilities as well as other post-employment benefit obligations as at the respective measurement date:
 
Actuarial Assumptions for Defined Benefit Liabilities
 
 
The assumed discount rates are derived from rates available on high-quality corporate bonds and government bonds for which the timing and amounts of payments match the timing and the amounts of our projected pension payments.
 
The components of total expense of defined benefit plans for the years 2009, 2008, and 2007 recognized in operating expense were as follows:
 
Total Expense of Defined Benefit Plans
 
 
Due to the fact that our domestic defined benefit plans primarily consist of an employee financed post-retirement plan that is fully financed with qualifying insurance policies, current service cost may turn into a credit. This results from the fact that initially the plan assets and benefit liability are independently calculated based on actuarial assumptions, but then IAS 19.104 is applied and adjusts the defined benefit liability to the fair value of the qualifying plan assets. This adjustment is reflected as service cost.


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We have recognized the following amounts of actuarial gains and losses for our defined benefit plans as other comprehensive income directly in retained earnings:
 
Actuarial Gains (Losses) on Defined Benefit Plans
 
 
For the calculation of the total expense for the years 2009, 2008, and 2007, the projection of the defined benefit obligation and the fair value of the plan assets as at December 31, 2009, 2008, and 2007, our actuary has used the following principal actuarial assumptions (expressed as weighted averages for our foreign and post-employment benefit plans):
 
Actuarial Assumptions for Total Expense
 
 
Pension Assets
 
Our investment strategy on domestic benefit plans is to invest all contributions in stable insurance policies. The expected rate of return on plan assets for our domestic benefit plans is calculated by reference to the expected returns achievable on the insured policies given the expected asset mix of the policies.
 
The expected return assumptions for our foreign plan assets are based on weighted average expected long-term rates of return for each asset class, estimated based on factors such as historical return patterns for each asset class and forecasts for inflation. We review historical return patterns and other relevant financial factors for appropriateness and reasonableness and make modifications to eliminate certain effects when


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considered necessary. Our foreign benefit plan asset allocation at December 31, 2009, and our target asset allocation for the year 2010 are as follows:
 
Plan Asset Allocation for Foreign Plans and Other Post-Employment Obligations
 
 
The investment strategies for foreign benefit plans vary according to the respective conditions in the country in which the benefit plans are situated. Generally, a long-term investment horizon has been adopted for all major foreign benefit plans. Our policy is to invest in a risk-diversified portfolio consisting of a mix of assets within the above target asset allocation range.
 
Expected Future Contributions and Benefits
 
Our expected contribution in 2010 is €1 million for domestic defined benefit plans and €31 million for foreign defined benefit plans, all of which is expected to be paid in cash.
 
The estimated future pension benefit payments to be made over the next 10 years by our domestic and foreign benefit plans for the years ended December 31 are as follows:
 
Estimated Future Pension Benefit Payments
 


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The amounts for the current year and three preceding years of pension obligation, plan assets, funded status, and experience adjustments are as follows:
 
Pension Obligation, Plan Assets, Funded Status and Experience Adjustments
 
 
Defined Contribution Pensions Plans
 
We also maintain domestic and foreign defined contribution plans. Amounts contributed by us under such plans are based on a percentage of the employees’ salaries or the amount of contributions made by employees. The expenses associated with defined contribution plans were €132 million in 2009, €100 million in 2008, and €91 million in 2007.
 
State Plans
 
In Germany, as well as some other countries, the legislator has established pension benefit arrangements that are operated by national or local government or a similar institution. The expenses associated with these plans were €120 million in 2009, €118 million in 2008, and €96 million in 2007.
 
(19b)  Other Provisions
 
Other provisions developed in the reporting year as follows:
 
 
Additions to our provisions also include interest components which are not material individually and in the aggregate.


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Provisions related to share-based compensation programs comprise the obligations for our cash-settled share-based compensation which are described in detail in Note (28).
 
Other employee-related provisions primarily comprise obligations for time credits, severance payments, jubilee expenses, and semiretirement. While most of these employee-related provisions could be claimed within the next 12 months, we do not expect the related cash flows within this time period.
 
Customer-related provisions include performance obligations as well as expected contract losses. The associated cash outflows are substantially short-term in nature.
 
Restructuring provisions primarily include personnel costs, which result from severance payments for employee terminations, and contract termination costs, including those relating to the termination of lease contracts. For more details, see Note (7). Prior year restructuring balances relate to restructuring activities incurred in connection with our acquisition of Business Objects (see Notes (4) and (7)) and the abandoning of TomorrowNow. The cash outflows associated with employee-related restructuring costs are substantially short- term in nature. The timing of the cash flows associated with facility-related provisions is dependent on the remaining term of the associated lease.
 
Warranty provisions represent the estimated future cost of fulfilling our contractual obligations associated with sales of our software. We determine the warranty accrual based on the historical average cost of fulfilling our obligations under these commitments. The related outflow of economic benefits is of short-term nature.
 
Litigation-related provisions relate primarily to litigation matters described in Note (24). After taking legal advice, we have established provisions taking into account the facts of each case. The timing of the cash outflows associated with legal claims cannot be reasonably determined in all cases. We anticipate that part of the litigation-related expenses will be recovered through insurance. As of December 31, 2009, we have received €14 million from insurance policies (December 31, 2008: €6 million) which will be recognized when it is virtually certain that these amounts do not have to be repaid.
 
Other provisions relate mainly to asset retirement obligations associated with leased facilities and onerous contracts. For asset retirement obligations we record the present value of these obligations in the period in which the obligation is incurred. The associated cash outflows are generally expected to occur at the dates of exit of the facilities to which they relate, which are typically long-term in nature.
 
(20)  DEFERRED INCOME
 
Deferred income consists mainly of prepayments made by our customers for support services and professional services, fees from multiple element arrangements allocated to undelivered elements, and amounts recorded in purchase accounting at fair value for obligations to perform under acquired support contracts in connection with acquisitions.


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(21)  TOTAL EQUITY
 
Issued Capital
 
The following table shows the changes in the number and the value of issued shares and treasury shares. Each share of no-par issued capital has a nominal value of €1 per share.
 
Number of Shares
 
 
The change in issued capital due to convertible bonds and stock options exercised relates to the exercise of awards granted to employees under certain share-based payment plans.
 
Authorized Shares
 
The Articles of Incorporation authorize the Executive Board of SAP AG (the Executive Board) to increase the issued capital:
 
  •  Up to a total amount of €60 million through the issuance of new common shares in return for contributions in cash until May 11, 2010 (Authorized Capital I). The issuance is subject to the statutory subscription rights of existing shareholders.
 
  •  Up to a total amount of €180 million through the issuance of new common shares in return for contributions in cash until May 8, 2011 (Authorized Capital Ia). The issuance is subject to the statutory subscription rights of existing shareholders.
 
  •  Up to a total amount of €60 million through the issuance of new common shares in return for contributions in cash or in kind until May 11, 2010 (Authorized Capital II). Subject to certain preconditions and the consent of the Supervisory Board, the Executive Board is authorized to exclude the shareholders’ statutory subscription rights.
 
  •  Up to a total amount of €180 million through the issuance of new common shares in return for contributions in cash or in kind until May 8, 2011 (Authorized Capital IIa). Subject to certain preconditions and the consent of the Supervisory Board, the Executive Board is authorized to exclude the shareholders’ statutory subscription rights.


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Contingent Shares
 
SAP AG’s issued capital is subject to a contingent increase of common shares. The contingent increase may be effected only to the extent that the holders of the convertible bonds and stock options that were issued by SAP AG under certain share-based payment plans (see Note 28) exercise their conversion or subscription rights. Contingent shares amounted to €208 million as at December 31, 2009, which is unchanged compared to the prior year.
 
Share Premium
 
Share premium represents all capital contributed to SAP with the proceeds resulting from the issuance of issued capital in excess of their calculated par value. Share premium arises mainly from issuance of issued capital, treasury shares transactions and share-based compensation transactions.
 
Retained Earnings
 
Retained earnings contain prior years’ undistributed profit after tax and unrecognized pension costs. Unrecognized pension costs comprise actuarial gains and losses relating to defined benefit pension plans and similar obligations.
 
Treasury Shares
 
By resolution of SAP AG’s Annual General Meeting of Shareholders held on May 19, 2009, the Executive Board of SAP AG was authorized to acquire, on or before October 31, 2010, up to 120 million shares in the Company on the condition that such share purchases, together with any previously acquired shares, do not account for more than 10% of SAP AG’s issued capital. Although treasury shares are legally considered outstanding, there are no dividend or voting rights associated with shares held in treasury. We may redeem or resell shares held in treasury or may use treasury shares for the purpose of servicing subscription rights and conversion rights under the Company’s share-based payment plans. Also, we may use the shares held in treasury as consideration in connection with the acquisition of other companies.
 
The Company purchased no SAP ADRs in 2009, 2008, or 2007 (each ADR represents one common share of SAP AG). The Company held no SAP ADRs as at December 31, 2009, 2008, and 2007 respectively.
 
Miscellaneous
 
Under the German Stock Corporation Act (Aktiengesetz), the total amount of dividends available for distribution to SAP AG’s shareholders is based on the earnings of SAP AG as reported in its statutory financial statements which are determined under the accounting rules stipulated by the German Commercial Code (Handelsgesetzbuch). For the year ended December 31, 2009, the Executive Board and the Supervisory Board of SAP AG intend to propose a dividend of € 0.50 per share (estimated to be 594 million €).
 
Dividends per share for both 2008 and 2007 were €0.50 and were paid in the succeeding year.
 
(22)  ADDITIONAL CAPITAL DISCLOSURES
 
The primary objective of our capital management is to ensure that we maintain a stable capital structure with the focus on total equity to uphold investor, creditor, and customer confidence and to ensure future development of our business. We are focused on keeping our total equity base solid to ensure independence, security, as well as a high financial flexibility through a favorable impact on the conditions of potential future borrowings, if required.


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We currently do not have a credit rating with any rating agency. Our debt ratio is at 37% (2008: 48%), and we do not believe that a rating would have a substantial effect on our current or future borrowing conditions and financing options.
 
Our goal is to continue to be able to return excess liquidity to our shareholders by distributing annual dividends as well as repurchasing treasury shares in future periods. The amount of future dividends and the extent of future purchases of treasury shares will be balanced with our effort to continue to maintain an adequate liquidity status.
 
Furthermore, we manage our financial liabilities, for example by entering into interest rate swaps on our borrowings.
 
The capital structure at the statement of financial position date was as follows:
 
Capital Structure
 
 
In 2009, repayment of the loan we entered into to finance the acquisition of Business Objects decreased our total liabilities. In the contrary, a “Schuldscheindarlehen” (SSD — a private placement transaction) totaling €697 million was placed on the euro-denominated capital markets in the first half of 2009.
 
We are predominantly equity-financed. This is also evident from the fact that bank loans and overdrafts represented only 5% of total assets as of December 31, 2009 (2008: 17%).
 
In 2009 and 2008, respectively, we were able to distribute €594 million in dividends from our 2008 and 2007 profit compared to €556 million distributed in 2007. Aside from the distributed dividend, in 2008 we also returned €487 million to our shareholders by repurchasing our own shares, compared to €1,005 million in 2007.
 
Commitments exist to reissue treasury shares or issue common shares in connection with our equity-settled share-based payment plans as described in Note (28). In all years presented we have satisfied and we expect to continue to satisfy commitments resulting from our equity-settled share-based payment plans through both reissuance of treasury shares and capital increases.
 
(23)  OTHER FINANCIAL COMMITMENTS AND CONTINGENT LIABILITIES
 
Other Financial Commitments
 
Operating Leases
 
Other financial commitments were €974 million, €1,112 million, and €850 million as at December 31, 2009, 2008 and 2007, respectively, and primarily comprise commitments under rental contracts and operating leases of


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€727 million, €863 million and €649 million as at December 31, 2009, 2008 and 2007, respectively. Those commitments relate primarily to the lease of office space, cars, and office equipment.
 
Purchase Commitments
 
In addition, contractual commitments for acquisition of property, plant, and equipment totaling €24 million in 2009 (€79 million in 2008; €97 million in 2007) exist. These commitments relate primarily to construction on new and existing facilities, office equipment and car purchase commitments. The remaining commitments totaling €223 million in 2009 (€170 million in 2008; €104 million in 2007) relate to marketing, consulting, maintenance, license agreements and other third-party agreements. Historically, the majority of such purchase commitments have been realized.
 
Commitments under operating leasing contracts and purchase obligations as at December 31, 2009, were as follows:
 
Other Financial Commitments
 
                     
      Other Financial Commitments  
€ millions     Operating Leases       Purchase Commitments  
Due 2010
      221         192  
 
Due from 2011 to 2014
      374         53  
 
Due thereafter
      132         2  
                     
 
As at December 31, 2009, the future minimum sublease payments were €13 million, €16 million, and €16 million for the years 2009, 2008, and 2007, respectively. Our sublease payments received were immaterial for all years reported.
 
Our rental and operating lease expense was €264 million, €274 million, and €210 million for the years 2009, 2008 and 2007, respectively.
 
Contingent Liabilities
 
In the normal course of business, we usually indemnify our customers against liabilities arising from a claim that our software products infringe a third party’s patent, copyright, trade secret, or other proprietary rights. In addition, we occasionally grant function or performance guarantees in routine consulting contracts or development arrangements. Also, our software license agreements generally include a clause guaranteeing that the software substantially conforms to the specifications as described in applicable documentation for a period of six to 12 months from delivery. Our product and service warranty liability, which is measured based on historical experience and evaluation, is included in other obligations (see Note (19b)).
 
For contingent liabilities related to litigation matters, see Note (24).
 
(24)  LITIGATION AND CLAIMS
 
We are subject to a variety of other claims and lawsuits that arise from time to time in the ordinary course of our business, including proceedings and claims that relate to companies which we have acquired, and claims that relate to customers demanding indemnification for proceedings initiated against them based on their use of SAP software. We will continue to vigorously defend against all claims and lawsuits against us. We record a provision for such matters when it is probable that we have a present obligation that results from a past event, is reliably estimable and the settlement of which is probable to require an outflow of resources embodying economic benefits. For further information regarding the development of the provisions recorded for litigations please refer to note (19b). We currently believe that resolving all claims and lawsuits against us, individually or in aggregate, did not and will not have a material adverse effect on our business, financial position, income, or cash flows.


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However, all claims and lawsuits involve risk and could lead to significant financial and reputational damage to the parties involved. Because of significant inherent uncertainties related to these matters, there can be no assurance that our business, financial position, income or cash flows will not be materially adversely affected nor can we reliably estimate the maximum possible loss in case of an unfavorable outcome.
 
Intellectual Property Litigation
 
In October 2006, U.S.-based Sky Technologies LLC (Sky) instituted legal proceedings in the United States against SAP and Oracle. Sky alleges that SAP’s products infringe one or more of the claims in each of five patents held by Sky. In its complaint, Sky seeks unspecified monetary damages and permanent injunctive relief. The legal proceedings have been re-activated and trial is scheduled for October 2010.
 
In January 2007, German-based CSB-Systems AG (CSB) instituted legal proceedings in Germany against SAP. CSB alleges that SAP’s products infringe one or more of the claims of a German patent and a German utility model held by CSB. In its complaint, CSB has set the amount in dispute at €1 million and is seeking permanent injunctive relief. Within these proceedings CSB is not precluded from requesting damages in excess of the amount in dispute. In July 2007, SAP filed its response in the legal proceedings including a nullity action and cancellation proceeding against the patent and utility model, respectively. The nullity hearing on the German patent was held in January 2009 and the German Court determined that the patent is invalid. The cancellation hearing for the utility model was held in May 2009 and the Court determined that the utility model was invalid. CSB is appealing, however, the infringement hearing has been stayed pending the appeals.
 
In March 2007, U.S.-based Oracle Corporation and certain of its subsidiaries (Oracle) instituted legal proceedings in the United States against TomorrowNow, Inc. and its parent company, SAP America, Inc. and SAP America’s parent company SAP AG (SAP). Oracle filed an amended complaint in June 2007, a second amended complaint in July 2008 and a third amended complaint in October 2008 and a fourth amended complaint in August 2009. SAP and TomorrowNow have answered the fourth amended complaint, subject to and as revised by the Court’s ruling on motion to dismiss the preceding third amended complaint. As amended, the lawsuit alleges copyright infringement, violations of the Federal Computer Fraud and Abuse Act and the California Computer Data Access and Fraud Act, unfair competition, intentional and negligent interference with prospective economic advantage, and civil conspiracy. The lawsuit alleges that SAP unlawfully copied and misappropriated proprietary, copyrighted software products and other confidential materials developed by Oracle to service its own customers. The lawsuit seeks injunctive relief and monetary damages including punitive damages in the billions of U.S. dollars. The trial has been re-scheduled for November 2010. Additionally, in June 2007, SAP became aware that the United States Department of Justice had opened an investigation concerning related issues and had issued subpoenas to SAP and TomorrowNow; SAP and TomorrowNow are cooperating with the investigation and are responding to the original subpoenas and additional subpoenas issued by the Department of Justice. In November 2009 a settlement conference was held. No settlement was reached. The next settlement conference is scheduled for June 2010. SAP has recorded a provision for these legal proceedings in the amount of US$100 million plus legal expenses as of December 31, 2009.
 
In April 2007, U.S.-based Versata Software, Inc. (formerly Trilogy Software, Inc.) (Versata) instituted legal proceedings in the United States against SAP. Versata alleges that SAP’s products infringe one or more of the claims in each of five patents held by Versata. In its complaint, Versata seeks unspecified monetary damages and permanent injunctive relief. The trial was held in August 2009. The jury returned a verdict in favor of Versata and awarded Versata US$138.6M for past damages. With prejudgment interest, approximately 167 Mio. USD is in dispute. The parties have filed post-trial motions and a hearing has been scheduled for March 2010.
 
In August 2007, U.S.-based elcommerce.com, Inc.(elcommerce) instituted legal proceedings in the United States against SAP. elcommerce alleges that SAP’s products infringe one or more of the claims in one patent held by elcommerce. In its complaint, elcommerce seeks unspecified monetary damages and permanent injunctiverelief. The Court in East Texas granted SAP’s request to transfer the litigation from East Texas to Pennsylvania. The trial in Pennsylvania has not yet been scheduled.


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In August 2007, Canadian-based JuxtaComm, Inc. (JuxtaComm) instituted legal proceedings in the United States against Business Objects and several other defendants. JuxtaComm alleges that Business Objects’ products infringe one or more of the claims in one patent held by JuxtaComm. In its complaint, JuxtaComm seeks unspecified monetary damages and permanent injunctive relief. SAP and JuxtaComm have resolved this dispute for an amount immaterial to SAP’s business, financial position, results of operations, and cash flows.
 
In November 2007, U.S.-based Diagnostic Systems Corp. (DSC) instituted legal proceedings in the United States against SAP and several other defendants. Among the defendants is Business Objects, which was sued by DSC prior to it being acquired by SAP. DSC alleges that SAP’s products infringe one or more of the claims in one patent held by DSC. In its complaint against SAP, DSC seeks unspecified monetary damages and permanent injunctive relief. In its complaint against Business Objects, which also alleges infringement of one or more claims in one DSC patent, DSC seeks unspecified monetary damages and permanent injunctive relief. The trial was scheduled for February 2010. SAP and DSC have resolved this dispute for an amount immaterial to SAP’s business, financial position, results of operations, and cash flows.
 
In May 2008, U.S.-based InfoMentis, Inc. (InfoMentis) instituted legal proceedings in the United States against SAP. InfoMentis alleges copyright infringement and unfair competition. The lawsuit seeks unspecified monetary damages and a permanent injunction. SAP filed its response in August 2008. The March 2010 trial date has been taken off the calendar and no new trial date has been set.
 
In July 2008, U.S.-based Implicit Networks (Implicit) instituted legal proceedings in the United States against SAP and several other defendants. Implicit alleges that SAP’s products infringe one or more of the claims of two patents held by Implicit. In its complaint, Implicit seeks unspecified monetary damages and permanent injunctive relief. SAP filed its response in November 2008. The legal proceedings have been transferred from Seattle, Washington to San Francisco, California. SAP and Implicit have resolved this dispute for an amount immaterial to SAP’s business, financial position, results of operations, and cash flows.
 
In July 2008 and July 2009, U.S.-based Aloft Media (Aloft) instituted legal proceedings in the United States against SAP and several other defendants. In the proceedings instituted in July 2008 Aloft alleges that SAP’s products infringe one or more of the claims of two patents held by Aloft. In its complaint, Aloft seeks unspecified monetary damages and permanent injunctive relief. SAP filed its response in October 2008. The trial was scheduled for June 2010. In the proceedings instituted in July 2009, Aloft alleges that SAP’s products infringe one or more of the claims of one patent held by Aloft. In its complaint, Aloft seeks unspecified monetary damages. SAP and Aloft have resolved this dispute for an amount immaterial to SAP’s business, financial position, results of operations, and cash flows.
 
In February 2010, U.S.-based TecSec, Inc. instituted legal proceedings in the United States against SAP. TecSec alleges that SAP’s products infringe one or more of the claims in five patents held by TecSec. In its complaint, TecSec seeks unspecified monetary damages and permanent injunctive relief. The trial has not yet been scheduled.
 
Other Litigation
 
In April 2008, South African-based Systems Applications Consultants (PTY) Limited (Securinfo) instituted legal proceedings in South Africa against SAP. Securinfo alleges that SAP has caused one of its subsidiaries to breach a software distribution agreement with Securinfo. In its complaint, Securinfo seeks damages of approximately €610 million euro plus interest. In September 2009, SAP filed a motion to dismiss. A trial date has not yet been set.
 
In April 2008, U.S.-based Wellogix, Inc. (Wellogix) instituted legal proceedings in the United States against SAP as well as several other defendants. Wellogix alleges several causes of action including, but not limited to, breach of joint venture/partnership agreement, breach of fiduciary duty, fraud, negligent misrepresentation, and misappropriation of confidential information. The lawsuit seeks unspecified monetary damages. SAP filed


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its responds in May 2008. In December 2008, the Court granted SAP’s motion to dismiss indicating the legal proceedings were improperly initiated in Texas. Wellogix has appealed. Wellogix has dropped its appeal.
 
In March 2008, U.S.-based Waste Management, Inc. and USA Waste Management Resources, LLC. (Waste Management) instituted legal proceedings in the United States against SAP alleging several causes of action, including but not limited to, fraud, negligent misrepresentation, and breach of contract. SAP filed an answer denying plaintiffs’ allegations and filed a counterclaim alleging breach of contract. In December 2009 the Court dismissed plaintiffs’ claim for negligent misrepresentation. In February 2010, SAP filed two motions for partial summary judgment. In response, Waste Management filed an amended petition re-writing their fraud allegations, asserting new claims, including but not limited to, civil conspiracy and joint enterprise, re-filed its claim for negligent misrepresentation to preserve its appeal rights, and filed various motions for partial summary judgment. In its amended petition, plaintiffs allege actual damages exceeding US$400 million and seeks an award of exemplary damages exceeding US$800 million. In March 2010, SAP filed special exceptions under Texas Rules of Civil Procedure to the amended petition. The parties continue to engage in motion practice and the trial is currently schedule for May 2010.
 
(25)  FINANCIAL RISK FACTORS
 
We are exposed to various financial risks, such as market risks, including changes in foreign currency exchange rates, interest rates, and equity prices, as well as credit risk and liquidity risk.
 
Foreign Currency Exchange Rate Risk
 
Foreign currency exchange rate risk is the risk of loss due to adverse changes in foreign currency exchange rates. Under IFRS, foreign currency exchange rate risks arise on account of monetary financial instruments denominated in currencies other than the functional currency where the non-functional currency is the respective risk variable; translation risks are not taken into consideration.
 
As a globally active enterprise, we are subject to risks associated with fluctuations in foreign currencies with regard to our ordinary operations. Since the Group’s entities mainly conduct their operating business in their respective functional currencies, our risk of exchange rate fluctuations from ongoing ordinary operations is not considered significant. However, occasionally we generate foreign currency-denominated receivables, payables, and other monetary statement of financial position items by transacting in a currency other than the functional currency with the majority then being hedged as described in Note (26).
 
In rare circumstances, transacting in a currency other than the functional currency also leads to embedded foreign currency derivatives being separated and measured at fair value through profit or loss.
 
In addition, SAP AG is exposed to risk associated with forecasted intercompany cash flows in foreign currencies resulting from intercompany royalty payments by the SAP Group’s entities linked to their external revenue. This leads to a centralization of the foreign currency exchange rate risk with SAP AG in Germany, as the royalties are mostly denominated in the respective subsidiary’s local currency while the functional currency of SAP AG is the euro. Here, the highest foreign currency exchange rate exposure relates to currencies of subsidiaries with significant operations for example the U.S. dollar, the pound sterling, the Japanese yen, the Swiss franc, the Canadian dollar, and the Australian dollar.
 
With regard to our investing and financing activities we are not exposed to any significant foreign currency exchange rate risk, as all such activities are conducted in the respective functional currency.
 
Interest-Rate Risk
 
Interest-rate risks result from changes in market interest rates which can cause changes in the fair values of fixed-rate instruments and in the interest to be paid or received for variable-rate instruments. This interest-rate risk arises for our investing and financing activities.


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As at December 31, 2009, our liquidity was mainly invested in current time deposits with fixed yields and money market funds with variable yields, held as cash equivalents and other financial assets. Since we do not account for the fixed-yield investments held at year-end at fair value, we are only exposed to a cash flow interest-rate risk with regard to our variable-rate investments, namely money market funds, in the euro zone and in the United States of America.
 
In 2009, financing activities focused on an interest-bearing private placement transaction (Schuldscheindarlehen, SSD), which closed in the second quarter of 2009, totaling €697 million with maturities of three and five years. The SSD has a €149.5 million fixed-rate tranche exposing us to a fair value risk of the liability and a €547.5 million variable-rate tranche, which gives rise to a cash-flow risk, as the interest payments are based on the prevailing EURIBOR rates. Hence, on the financing side, we are exposed to interest-rate risks mainly in the euro zone.
 
Equity-Price Risk
 
Equity-price risk is the risk of loss due to adverse changes in equity markets which we are exposed to with regard to our investments in equity securities and our share-based compensation plans.
 
Our investments consist of equity securities with and without quoted market prices in active markets classified as available-for-sale. Our investments in equity instruments with quoted market prices in active markets are monitored based on the current market value that is affected by the fluctuation in the volatile stock markets worldwide.
 
Also, we are exposed to risks resulting from future cash flows associated with share-based compensation granted to employees, which is described in detail in Note (28).
 
Credit Risk
 
Credit risk is the risk of economic loss of principal or financial rewards stemming from counterparty’s failure to repay or service debt according to the contractual obligations. In 2009, we entered into an agreement to insure part of our trade receivables against credit losses. Except for this, we have not concluded significant agreements reducing the overall credit risk exposure, such as master netting arrangements. Therefore, the total amounts recognized as cash and cash equivalents, short-term investments, loans and other financial receivables and derivative financial assets represent our maximum exposure to credit risks.
 
Liquidity Risk
 
Liquidity risk results from the potential inability to meet financial obligations, such as payments to suppliers or employees. A maturity analysis that provides the remaining contractual maturities of all our financial liabilities held at December 31, 2009, is shown in the table below. The cash flows for unrecognized but contractually agreed financial commitments are shown in Note (23). Financial liabilities for which repayment can be requested by the contract partner at any time are assigned to the earliest possible period. Variable interest payments were calculated using the last relevant interest rate fixed before December 31, 2009. As we settle our derivative contracts gross, we show the pay and receive legs separately for all our currency and interest rate derivatives, whether or not the fair value of the derivative is negative. The cash outflows for the currency derivatives are translated using the respective forward rate.


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Contractual Maturities of Financial Liabilities
 
 
The overall decrease of cash outflows for our non-derivative financial liabilities compared to year-end 2008 is due to the full repayment of a syndicated term loan in 2009.
 
The overall increase of cash outflows and inflows for our derivative financial liabilities is due to hedging an intercompany short-term loan in U.S. dollars.


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(26)  FINANCIAL RISK MANAGEMENT
 
We manage credit, liquidity, interest rate, equity price, and foreign currency exchange rate risks on a Group-wide basis. Selected derivatives are exclusively used for this purpose and not for speculation, which is defined as entering into derivative instruments without a corresponding underlying transaction. Financial risk management is done centrally. The risk management and hedging strategy is set by our Treasury guideline and other internal guidelines and is subject to continuous internal risk analysis.
 
In the following sections we provide details on the management of each respective financial risk and our risk exposure. For the presentation of market risk exposure, IFRS 7 requires sensitivity analyses that show the effects of hypothetical changes of relevant risk variables on profit or other components of equity. The periodic effects are determined by relating the hypothetical changes in the risk variables to the balance of financial instruments at the reporting date.
 
Foreign Currency Exchange Rate Risk Management
 
We continually monitor our exposure to currency fluctuation risks based on monetary items and forecasted transactions and pursue a Group-wide foreign currency exchange rate risk-management strategy using derivative financial instruments, primarily foreign exchange forward contracts, as appropriate, with the primary aim of reducing profit or loss volatility.
 
Currency Hedges without Designated Hedge Relationship
 
Foreign exchange forward contracts entered into by us to offset exposure relating to foreign currency-denominated monetary assets and liabilities from our operating activities are not designated as being in a hedge accounting relationship, because the realized currency gains and losses from the underlying transactions are recognized in profit in the same periods as the gains and losses from the derivatives.
 
In addition, currency hedges without a designated hedge relationship also contain foreign currency derivatives embedded in non-derivative host contracts that are separated and accounted for as derivatives according to the requirements of IAS 39.
 
Currency Hedges with Designated Hedge Relationship (Cash-Flow Hedges)
 
We enter into derivative instruments, primarily foreign exchange forward contracts, to hedge significant forecasted cash flows (royalties) from foreign subsidiaries denominated in foreign currencies, generally within a 40% to 80% range of the forecasted exposure out to 15 months. Specifically, we exclude the interest component and only designate the spot rate of the foreign exchange forward contracts as the hedging instrument to offset anticipated cash flows relating to the subsidiaries with significant operations, including the United States, the United Kingdom, Japan, Switzerland, Canada, and Australia. We generally use foreign exchange derivatives that have maturities of 15 months or less, which may be rolled over to provide continuous coverage until the applicable royalties are received.
 
In 2009, net losses totaling €18 million (2008: net losses of €32 million; 2007: net gains of €48 million) resulting from the change in the component of the derivatives designated as hedging instruments were taken directly to other components of equity.
 
For the years ended December 31, 2009, and 2008, no highly probable transaction designated as a hedged item in a foreign currency cash flow hedge relationship ceased to be probable of occurring. Therefore, we did not discontinue any of our cash flow hedge relationships. Also, we only identified immaterial ineffectiveness for these hedges in 2009 and no ineffectiveness in 2008 and 2007. In 2009, we reclassified net losses of €37 million (2008: net losses of €16 million; 2007: net losses of €38 million) out of other components of equity to profit or loss due to the hedged items affecting income. Generally, the cash flows of the forecasted transactions are expected to


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occur and affect profit or loss monthly within a time frame of 15 months from the statement of financial position date. It is estimated that €7 million of the net losses recognized directly in other components of equity at December 31, 2009, will be reclassified into profit during fiscal year 2010.
 
Foreign Currency Exchange Rate Exposure
 
In line with our internal risk reporting process, we use the value-at-risk method to quantify our risk positions and to manage foreign currency exchange rate risk. Our calculation of the value-at-risk not only includes all foreign currency-denominated financial instruments but also forecasted intercompany transactions that are scoped out of IFRS 7. As our internal calculation of value-at-risk is not in line with the requirements of IFRS 7, we have opted to disclose our risk exposure based on a sensitivity analysis considering the following:
 
  •  Since the SAP Group’s entities generally operate in their functional currencies, the majority of our non-derivative monetary financial instruments such as cash, trade receivables, trade payables, loans to employees and third parties, bank liabilities, and other financial liabilities, are denominated in the respective entities’ functional currency. Thus, a foreign currency exchange rate risk in these transactions is non-existent. In exceptional cases and limited economic environments, operating transactions are denominated in currencies other than the functional currency, leading to a currency risk for the related monetary instruments. Where we hedge against currency impacts on cash flows, these foreign currency-denominated financial instruments are economically converted into the functional currency by the use of forward exchange contracts or options. Therefore, fluctuations in foreign currency exchange rates neither have a significant impact on profit nor on other components of equity with regard to our non-derivative monetary financial instruments.
 
  •  Income or expenses on the non-derivative monetary financial instruments discussed above are always recognized in the relevant entity’s functional currency. Therefore, fluctuations in foreign currency exchange rates neither have a significant impact on profit nor on other components of equity in this regard.
 
  •  Our free-standing derivatives designed for hedging currency risks almost completely balance the changes in the fair values of the hedged item attributable to exchange rate movements in the consolidated income statements in the same period. As a consequence, the hedged items and the hedging instruments are not exposed to currency risks with an effect on profit or other components of equity.
 
Consequently, we are only exposed to foreign currency exchange rate fluctuations with regard to:
 
  •  Derivatives held within a designated cash-flow hedging relationship, and
 
  •  Foreign currency embedded derivatives.
 
With respect to the nominal amounts, the data at year-end is not representative of the year as a whole. On average, our exposure to foreign currency exchange rate risk in 2009 was based on nominal amounts of €898 million, with a range of exposure on nominal amounts from a low of €819 million to a high of €960 million, which was also the year-end exposure.
 
The interest element which is not part of the assigned cash flow hedging relationship and is posted to profit is not affected by currency fluctuations. As we do not have a significant exposure to a single currency, we disclose our exposure to our major currencies (as described in Note (25)) in total. If, at December 31, 2009, the euro had gained (lost) 10% against all our major currencies, the effective portion of the foreign currency cash-flow hedge in other components of equity would have been €55 million higher (lower) (December 31, 2008: €68 million higher (lower); December 31, 2007: €64 million higher (lower)) than presented.
 
Any change in the value of our foreign-currency embedded derivatives is recorded in profit or loss. If, at December 31, 2009, the euro had gained (lost) 10% against the Swiss franc (which is the currency accounting for the majority of our respective exposure), the effect on other non-operating income would have been €38 million


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higher (lower) (December 31, 2008: €40 million higher (lower); December 31, 2007: €37 million higher (lower)) than presented.
 
Our sensitivity to foreign currency exchange rate fluctuations has decreased during the current period, mainly due to the reduction of the nominal amounts hedged in a cash-flow hedging relationship and the reduction of the volume of the underlying executory contracts of foreign-currency embedded derivatives.
 
Interest-Rate Risk Management
 
The primary aim of our interest-rate risk management is to reduce profit or loss volatility.
 
In order to hedge the cash-flow risk resulting from fluctuations in future interest payments related to the variable-rate SSD, we entered into interest rate payer swaps, thus economically converting the underlying floating rate of the SSD into a fixed rate, as the changes in the cash flows of the hedged items resulting from changes in EURIBOR are offset against the changes in the cash flows of the interest rate swaps. At December 31, 2009, the nominal volume of the interest rate derivatives covered the total volume of the variable-rate SSD. Hence, virtually all of our interest rate sensitive liabilities denominated in euros and of the total of our interest rate sensitive liabilities had a fixed interest rate.
 
Derivatives with Designated Hedge Relationship (Cash-Flow Hedges)
 
At December 31, 2009, we held interest rate derivatives with a designated hedge relationship that had a negative fair value of €5 million (2008: €16 million) for which net losses of €14 million of the 2009 financial year (2008: €15 million net losses of the 2008 financial year; 2007: €0 million) were recorded in other components of equity due to the designation as cash-flow hedging instruments. In 2009, we reclassified net losses of €26 million (2008: €0 million; 2007: €0 million) out of other components of equity to interest expense due to the hedged items affecting income. We did not record any ineffectiveness for these hedges for the fiscal years 2009, 2008, and 2007.
 
The following table shows the contractual maturities of the cash flows for the SSD interest payments:
 
             
Start Date
  End Date   Nominal Volume   Reference Rate
 
April 9, 2009
  April 9, 2012   €359.5 million   3-month-EURIBOR
April 9, 2009
  April 9, 2014   €158 million   3-month-EURIBOR
June 2, 2009
  June 2, 2014   €30 million   3-month-EURIBOR
 
Interest Rate Exposure
 
In order to reduce profit or loss volatility, we manage interest-rate risk by adding interest-rate-related derivative instruments to a given portfolio of debt financing.
 
Due to the short maturities of our investments, we do not have a significant interest-rate risk-related to financial assets (see Note (13)).
 
As noted above, we entered into derivative financial instruments to hedge the interest rate risk resulting from the variable interest-rate SSD.
 
A sensitivity analysis is provided to show our interest rate risk exposure at the statement of financial position date considering the following:
 
  •  Changes in interest rates only affect non-derivative fixed-rate financial instruments if they are recognized at fair value. As at December 31, 2009 we did not have non-derivative fixed-rate financial assets classified as available-for-sale or non-derivative fixed-rate financial liabilities designated as at fair value through profit or loss, an equity-related sensitivity calculation is not necessary. As our investment portfolio also contained fixed-rate financial assets from the euro zone during 2009, the data at year-end is not representative of the entire year of 2009. On average, our exposure to fair value


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  risk in 2009 with regards to investing activities was based on investments of €77 million, with a range of exposure on investments from a high of €199 million to a low of €0 million, which was also the year-end exposure.
 
  •  Income or expenses for non-derivative financial instruments with variable interest are subject to interest rate risk if they are not hedged items in an effective hedging relationship. We therefore have no significant interest-rate risk arising from our financial liabilities and consider interest rate changes for our variable interest-rate investments in the profit-related sensitivity calculation. With respect to the invested amounts, the data at year-end is not representative of the year as a whole. On average, our exposure to cash flow interest rate risk in 2009 was based on investments of €847 million, with a range of exposure on investments from a high of €1.0 billion to a low of €330 million, which was also the year-end exposure.
 
  •  Due to the aforementioned designation of interest rate derivatives to a cash flow-hedge relationship, the respective interest rate changes affect the respective amounts recorded in other components of equity. The movements related to the interest rate swaps’ variable leg are not reflected in the sensitivity calculation as they offset the variable interest-rate payments for the credit facility. We therefore only consider interest rate sensitivity in discounting the interest rate swaps’ fixed leg cash flows in the equity-related sensitivity calculation for the interest swaps in a hedge relationship. With respect to the borrowing and therefore hedged amounts, the data at year-end is not representative for the year as a whole, as significant debt amounts from a syndicated term loan raised in connection with the acquisition of Business Objects were paid back in 2009. On average, our exposure to interest rate risk in 2009 with regard to financing activities was based on borrowings of €2.03 billion, with a range of exposure on borrowings from a high of €3.0 billion to a low of €697 million, which was also the year-end exposure.
 
While in the previous years we used a yield curve shift of +100/-100 basis points, the 2009 sensitivity analysis is — due to the current low interest level — based on a yield curve shift of +100/-20 basis points to avoid negative interest rates. If, on December 31, 2009, interest rates had been 100 basis points higher (20 basis points lower) (2008/2007: 100 basis points higher (lower)), this would not have had a material effect on:
 
  •  The gains/losses on available-for-sale financial assets positions in other components of equity.
 
  •  The financial income, net for our variable interest-rate investments.
 
  •  The effective portion of the interest rate cash-flow hedge in other components of equity.
 
Only the sensitivity analysis for the available-for-sale financial assets is not representative for the year as a whole, as during 2009 we held fixed interest-rate financial assets.
 
Our sensitivity to interest rate fluctuations has decreased during the current period mainly due to the reduction of variable-rate debt instruments and liabilities.
 
Equity-Price Risk Management
 
Our equity investments in listed securities are affected by the fluctuation in the volatile stock markets worldwide. An assumed 20% increase (decrease) in equity prices as at December 31, 2009, would only have an insignificant impact on the value of our investments in marketable securities and the corresponding entries in other components of equity.
 
The equity investments in non-listed securities are monitored individually. Those securities are recognized at cost, because market values are generally not observable. They are subject to an annual impairment test.
 
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relationship. Based on the valuation of the share-based compensation hedges, share-based compensation expense increased €5 million (2008: increase of €41 million; 2007: increase of €31 million).
 
Credit Risk Management
 
To mitigate the credit risk for our investing activities, we conduct all our activities only with approved major financial institutions and issuers that carry high external ratings, as required by our internal treasury guideline. Among its stipulations, the guideline requires that we invest only in assets from issuers with a minimum rating of at least A-. The weighted average rating of our financial assets is in the range AA- to A+. We pursue a policy of cautious investments characterized by predominantly short-term investments, standard investment instruments, as well as a wide portfolio diversification by doing business with a variety of counterparties. This approach is assured by detailed guidelines for the management of financial risks, stipulating that the business volume with individual counterparties is restricted to a defined limit which depends on the lowest official long-term credit rating available by at least one of the major rating agencies, or participation in the German Depositors’ Guarantee Fund or any other protection scheme. We continuously monitor strict compliance with these counterparty limits.
 
The default risk of trade receivables is managed separately, mainly based on assessing the creditworthiness of customers through external ratings and our historical experience with respective customers, and it is partially covered by merchandise credit insurance. Outstanding receivables are continuously monitored locally. Credit risks are accounted for through individual and portfolio impairments (described in detail in Note (3)). The impact of trade receivables from single customers is mitigated by our large customer base and its distribution across many different industries and countries worldwide. For information about the credit quality of trade receivables, see Note (14). For information on the maximum exposure to credit risk, see Note (25).
 
To mitigate the credit risk for our derivative financial assets, we only purchase such instruments from approved major financial institutions that carry high external credit ratings as laid out in our internal treasury guideline. In addition, the concentration of credit risk that exists when counterparties are involved in similar activities by instrument, sector or geographic area is further mitigated by diversification of counterparties throughout the world and adherence to an internal limit system for each counterparty stipulating that the business volume with individual counterparties is restricted to a defined limit which depends on the lowest official long-term credit rating available by at least one of the major rating agencies, or participation in the German Depositors’ Guarantee Fund or any other protection scheme. The limit utilization is continuously monitored. As the premium for credit default swaps mainly depends on the market participants’ assessment of the creditworthiness of a debtor, we also closely observe the development of CDS spreads in the market to evaluate probable risk developments to timely react to changes if these should manifest.
 
Liquidity Risk Management
 
Our Group-wide liquidity is generally managed by our global treasury department with the primary aim of maintaining liquidity in the Group at a level that is adequate to meet our financial obligations.
 
Our primary source of liquidity is funds generated from our business operations, which have historically mainly provided the liquid funds needed to maintain our investing and financing strategy. Unless restricted by local regulations, subsidiaries pool their cash surplus to our global treasury department, which then arranges to fund other subsidiaries’ requirements or invest any net surplus in the market, seeking to optimize yields, while ensuring liquidity, by investing only with counterparties and issuers of high credit quality, as explained above. Hence, high levels of liquid assets and marketable securities provide a strategic reserve, helping keep SAP flexible, sound, and independent.
 
Apart from effective working capital and cash management, SAP has reduced its liquidity risk by arranging an adequate volume of available credit facilities with various financial institutions on which we can draw if necessary.


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As at October 1, 2007, SAP AG entered into a €5 billion credit facility with Deutsche Bank AG in connection with our acquisition of Business Objects S.A. As at December 31, 2008, there were borrowings of €2.3 billion outstanding under the facility. The credit facility was fully repaid in October 2009 before maturity date December 31, 2009.
 
As mentioned above, in the second quarter of 2009 SAP AG placed an SSD in the total volume of €697 million. In addition, in order to retain high financial flexibility, as at September 15, 2009, SAP AG entered into a €1.5 billion three-year revolving credit facility, effectively replacing the €1 billion syndicated revolving credit facility signed in November 2004. The use of the facility is not restricted by any financial covenants. Borrowings under the facility bear interest of EURIBOR or LIBOR for the respective currency plus a margin of 110 basis points to 160 basis points, depending on the amount drawn. We are also required to pay a commitment fee of 44 basis points per annum on the unused available credit. As at December 31, 2009, there were no borrowings outstanding under the facility.
 
Additionally, as at December 31, 2009 and 2008, SAP AG had available lines of credit totaling €545 million and €597 million, respectively. As at December 31, 2009 and 2008, there were no borrowings outstanding under these lines of credit. As at December 31, 2009 and 2008, certain subsidiaries had lines of credit available that allowed them to borrow in local currencies at prevailing interest rates up to €51 million and €52 million, respectively. Total aggregate borrowings under these lines of credit amounted to 6 million and €21 million as at December 31, 2009 and 2008, respectively.
 
(27)  ADDITIONAL FAIR VALUE DISCLOSURES ON FINANCIAL INSTRUMENTS
 
Fair Value of Financial Instruments
 
We use various types of financial instruments in the ordinary course of business which are grouped into the following categories: loans and receivables (L&R), available-for-sale (AFS), held for trading (HFT) and amortized cost (AC).


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The carrying amounts and fair values of our financial instruments as at December 31 were as follows:
 
Fair Values of Financial Instruments
 
 
Determination of Fair Values
 
IAS 39 defines fair value as the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length transaction. Accordingly, best evidence of fair value is quoted prices in an active market. Where market prices are not readily available, valuation techniques have to be used to establish fair value. We have classified our financial instruments into those that are subsequently measured at fair value and those which are measured at cost or amortized cost.
 
Financial Instruments Measured at Fair Value
 
Depending on the inputs used for determining fair value, we have categorized our financial instruments at fair value into a three-level fair value hierarchy as mandated by IFRS 7.
 
The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). The inputs used to measure fair value for one single instrument may fall into different levels of the fair value hierarchy. In such cases, the level in the fair value hierarchy within which the fair value measurement in its entirety falls has been determined based on the lowest level input that is significant to the fair value measurement in its entirety. Our assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability.


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The levels of the fair value hierarchy, its application to our financial assets and liabilities and the respective determination of fair value are described below:
 
  •   Level 1:  Quoted prices in active markets for identical assets or liabilities.
 
  •   Available-for-sale debt and equity investments:  The fair values of these marketable securities are based on quoted market prices as at December 31.
 
  •   Level 2:  Inputs other than observable, either directly or indirectly, such as quoted prices in active markets for similar assets or liabilities, quoted prices for identical or similar assets or liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
 
  •   Derivative financial instruments:  The fair value of foreign exchange forward contracts is based on discounting the expected future cash flows over the respective remaining term of the contracts using the respective deposit interest rates and spot rates. The fair value of the derivatives entered into to hedge our share-based compensation programs are calculated considering risk-free interest rates, the remaining term of the derivatives, the dividend yields, the stock price and the volatility of our share. Fair values of our derivative interest-rate contracts are calculated by discounting the expected future cash flows by taking the prevailing market and future rates for the remaining term of the contracts as a basis.
 
  •   Available-for-sale equity investments in public companies:  Certain of our equity investments in public companies are restricted from being sold for a limited period. Therefore, fair value is determined based on quoted market prices as at December 31, deducting a discount for the disposal restriction based on the premium for a respective put option.
 
  •   Level 3:  Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
 
  •   Available-for-sale equity investments in private companies:  For these investments in equity instruments primarily consisting of venture capital investments fair values could not readily be observed as they do not have a quoted market price in an active market. Also, calculating fair value by discounting estimated future cash flows is not possible as a determination of cash flows is not reliable. Therefore, for equity instruments in private companies, a Level 3 valuation technique is not applicable; such investments are accounted for at cost approximating fair value with impairment being assessed based on revenue multiples of similar companies and review of each investment’s cash position, financing needs, earnings and revenue outlook, operational performance, management and ownership changes, and competition.


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The following table allocates those financial assets and liabilities that are measured at fair value in accordance with IAS 39 either through profit or loss or other components of equity as of December 31, 2009 to the three levels of the fair value hierarchy according to IFRS 7.
 
Classification of Financial Instruments
 
 
Financial Instruments Measured at Cost / at Amortized Cost
 
The fair values of these financial instruments are determined as follows:
 
  •   Cash and cash equivalents, trade receivables, other non-derivative financial assets:  Because the financial assets are primarily short-term it is assumed that their carrying values approximate their fair values. Non- interest-bearing or below market-rate loans to third parties or employees are discounted to the present value of estimated future cash flows using the original effective interest rate the respective borrower would have to pay to a bank for a similar loan.
 
  •   Bank liabilities:  As the majority of our bank liabilities are variable interest debts, their carrying values in general approximate their fair values.
 
  •   Accounts payable, and other non-derivative financial liabilities:  Because these financial liabilities are mainly short-term, their fair values approximate their carrying values.
 
Income and Expenses, Gains and Losses on Financial Instruments
 
Income and expenses, gains and losses on financial instruments presented in the categories defined in IAS 39 are as follows:
 
Net Gains/Losses on Financial Instruments
 


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The difference between the net gains/losses on financial instruments and the financial income, net of the respective year is due to:
 
  •   The financial income, net also contains a share of the result of associates while associates are not financial instruments and
 
  •   The net gains/losses on financial instruments containing income/expenses from the changes in the allowance for accounts receivables which are not included in financial income, net.
 
For the unrealized gains/losses with regard to our available-for-sale financial assets recognized in other components of equity and reclassified out of other components of equity, respectively, see our Consolidated Statements of Comprehensive Income.
 
(28) SHARE-BASED PAYMENT PLANS
 
SAP has granted awards under various equity-settled and cash-settled share-based compensation plans to its employees. In addition, the Company offers its employees in various countries the opportunity to buy its shares at a discount. All of these programs are described in the following sections.
 
a)  Employee Discounted Stock Purchase Programs (EDSP)
 
The Company offers its employees the opportunity to purchase its shares on a monthly basis at a discount of 15%. Employees may invest up to 10% of their gross salary in this plan. The compensation expense recognized in 2009 for this plan amounted to €2.8 million (2008: €3.3 million; 2007: €3.4 million). In addition, employees in Germany are granted the opportunity to receive a €260 discount on the purchase of SAP shares once a year under the Stock Award Program (Vermögensbeteiligung). The total expense recorded under this program in 2009 was €3.8 million (2008: €3.6 million; 2007: €3.3 million).
 
b)  Cash-Settled Share-Based Payment Plans
 
SAP’s stock appreciation rights are cash-settled share-based payment plans and include the following programs, which are described in detail below: Stock Appreciation Rights (STAR) program, STAR PP STAR Performance Plan 2009 (STAR PP), Incentive 2010, Virtual Stock Option Plan (SOP) program, SOP Performance Plan 2009 (SOP PP), and BO Rights (former Business Objects awards assumed in connection with Business Objects acquisition in 2008).
 
The following parameters and assumptions were used for the computation of the fair value at grant date:
 


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As of December 31, 2009, the valuation of our outstanding cash-settled plans was based on the following parameters and assumptions:
 
 
Expected volatilities of the SAP share price are based on implied volatilities from traded options with corresponding lifetimes and exercise prices. For the STAR PP and the SOP PP valuation, the expected volatility of the Tech Peer Group Index (ISIN DE000A0YKR94) (TechPGI) is based on the historical volatility derived from the index price history.
 
Expected life of the investments reflects both the contractual term and the expected, or historical, exercise behavior. Risk-free interest rate has a range that depends on the term and is derived from German government bonds. Dividend yield is based on expectations of future dividends.
 
In total, we recognized compensation expense of €49 million, €59 million, and €77 million for the years ended December 31, 2009, 2008, and 2007, respectively for our cash-settled programs.


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Changes in our plans for the years ended December 31, 2009, 2008, and 2007 were as follows:
 
 
b.1) STAR Plans (STAR)
 
Under the STAR Plans we granted stock appreciation rights, the value of which was dependent on the quarterly performance of the SAP share.
 
The 2008, 2007, and 2006 STAR grant-base values of €32.69, €35.71, and €42.12, respectively, were based on the average fair market value of one common share over the 20 business days commencing the day after the announcement of the Company’s preliminary results for the preceding fiscal year. The valuation of the STARs is calculated quarterly over a period of two years. Each of the eight quarterly valuations is weighted as follows in determining the final STAR value:


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Weighting Factor for Valuation Calculation of STAR Awards Quarter Ended
 
 
The valuations for quarters ended December 31, are calculated on the basis of the amount by which the grant price is exceeded by the average fair market value of one common share, as quoted on the Frankfurt Stock Exchange, over the 20 consecutive business days following the announcement date of the Company’s preliminary annual results. The other quarterly valuations are calculated on the basis of the amount by which the grant price is exceeded by the average fair market value of one common share over the five consecutive business days following the announcement of the Company’s quarterly results. Because each quarterly valuation is conducted independently, it is unaffected by any other quarterly valuation.
 
The cash payout value of each STAR is calculated quarterly as follows: (i) 100% of the first €12.50 value appreciation for such quarter; (ii) 50% of the next €12.50 value appreciation; and (iii) 25% of any additional value appreciation. Beneficiaries will receive payments with respect to the 2008 STARs as follows: 50% on both March 31, 2010 and January 31, 2011. Under the terms of the 2007 STAR program, beneficiaries are scheduled to receive an initial payment of 50% on March 31, 2009, and a second installment on January 31, 2010. Beneficiaries will receive STAR payments provided that they are still employees of the Company on the payment dates, subject to certain exceptions.
 
The fair values of the STARs granted in 2007 are the same as the fair values of the derivatives that are entered into to hedge the compensation expense because the terms of the STAR awards and the derivatives are the same.
 
b.2) STAR Performance Plan 2009 (STAR PP)
 
Under the STAR Performance Plan we granted stock appreciation rights, the value of which depends on the quarterly performance of the SAP share relative to an industry-specific share price index.
 
The STAR PP grant value of €28.00 is based on the average fair market value of one common share over the 20 business days commencing the day after the announcement of the Company’s preliminary results for the preceding fiscal year. As for the STAR plans, the valuation of the STAR PP is calculated quarterly, over a period of two years, with a similar weighting allocated to each of the eight quarters.
 
The quarterly valuation under the STAR PP is based on the outperformance of the SAP stock price compared to the TechPGI, which includes 10 publicly traded companies in the software and hardware industry. For that purposes, the STAR PP agreement sets the initial value of the index (€97.54) as well as the SAP grant value (€28.00 per share). The quarterly valuation will be performed on eight defined target dates from June 10, 2009 to March 10, 2011. The outperformance of SAP stock price over the TechPGI price is measured over the last 10 trading days prior to the target date. The final STAR PP value will be the sum of the eight quarterly appreciations. The maximum total payout per STAR PP is capped at 110% of the STAR grant value.


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Beneficiaries will receive payments with respect to the STARs as follows: 50% on both March 31, 2011 and January 31, 2012, provided that they are still employees of the Company on the payment dates, subject to certain exceptions.
 
b.3) Incentive Plan 2010
 
Under the Incentive Plan 2010 we granted stock appreciation rights, the value of which was dependent on the multi-year performance of the SAP share relative to an industry-specific share price index.
 
These stock appreciation rights were granted to top performers and top executives under the Incentive Plan 2010. The plan provides for a maximum payout of €144.60 per right if the market capitalization of SAP AG doubles by December 31, 2010.
 
The rights will only be exercisable if SAP’s common share outperforms the S&P North Software-Software Indextm (formerly GSTI Software Index) during the period between the issue of the rights and December 31, 2010. If the increase between the grant value and the relevant actual market capitalization is below 200% of the base market capitalization, the payout per award will be based on the following scale:
 
 
b.4) SAP Stock Option Plan 2007 (SOP)
 
Under the SAP Stock Option Plan we granted virtual stock options, the value of which was dependent on the multi-year performance of the SAP share. The awards were granted to top executives and top performers.
 
The plan provides for cash settlement only and is available to top executives and top performers. The awards granted in 2008 and 2007 have a grant-base value of €32.69 and €35.71, respectively, which is based on the average fair market value of one common share over the 20 business days following the announcement date of the Company’s preliminary results for the preceding fiscal year.
 
Under the SOP Plan, beneficiaries receive stock appreciation rights based on the SAP share price, which give them the right to receive a certain amount of money by exercising the options under the terms and conditions of this plan. The plan provides for 11 predetermined exercise dates every calendar year (one date per month except in April) until the rights lapse.
 
Rights granted under this plan may be exercised after a vesting period of two years starting on the grant date. The contractual term of the virtual stock options is five years, that is, the rights will expire five years after the grant date if not exercised by the holder before that date.
 
The exercise price is 110% of the base value. Thus, the right can only be exercised if the share price at exercise exceeds the grant price by at least 10%. Monetary benefits will be capped at a share price of 200% of the exercise price (€78.56 for options granted in 2007, and €71.92 for options granted in 2008).


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b.5) SOP Performance Plan 2009 (SOP PP)
 
Under the SOP Performance Plan 2009 we grant virtual stock options, the value of which depends on the multi-year performance of the SAP share relative to an industry-specific share price index.
 
These rights were granted to top executives and top performers. The rights granted under this plan may be exercised after a vesting period of two years starting on the grant date and their contractual term is five years.
 
The future payout at exercise date will be based on the outperformance of the SAP share price since the grant date, which is compared with the TechPGI. For that purpose, the SOP PP 2009 agreement defines the initial value of the TechPGI (€97.54) as well as the SAP exercise price (€28.00 per share). As a consequence, exercise is only possible if the performance of the SAP share price since grant date has been better than the TechPGI performance. The plan provides for 12 predetermined exercise dates every calendar year (one date per month) until the rights lapse.
 
The employee benefit is capped at 110% of the exercise price, that is, €30.80.
 
b.6) Business Objects Cash-Settled Awards Replacing Pre-Acquisition Business Objects Awards (BO Rights)
 
Prior to being acquired by SAP, the employees of Business Objects companies were granted equity-settled awards giving rights to Business Objects shares. Following the Business Objects acquisition in 2008, the Business Objects shares were no longer publicly traded and mechanisms were implemented to allow the employees to cash out their awards either by receiving cash instead of Business Objects shares (cash payment mechanism or CPM) or by receiving Business Objects shares that they subsequently sell to SAP France (liquidity agreement mechanism or LAM). In substance, the implementation of CPM and LAM resulted in a conversion of the equity-settled awards to cash-settled share-based payment awards (replacing awards) which replaced the stock options and Restricted Stock Units (RSUs) originally granted (replaced awards).
 
The replaced awards had vesting periods in the range two to five years and contractual terms in the range two to ten years.
 
The replacing awards closely mirror the terms of the replaced awards (including conditions such as exercise price and vesting) except that
 
  •   The replaced awards were planned to be settled by issuing equity instruments whereas the replacing awards are settled in cash either via the CPM or via the LAM.
 
  •   The replaced awards were indexed to Business Objects’ share price whereas the replacing awards are indexed to SAP’s share price as follows: SAP’s offering price for Business Objects shares during the tender offer (€42) is divided by SAP AG’s share price at the tender offer closing date (€32.28) and the result is multiplied by the weighted average closing price of the SAP share during the 20 trading days preceding the exercise or disposition date.
 
The benefit resulting from the stock option exercise or the RSU vesting is either paid directly to the employees (in countries where the CPM applies) or the employees continue to receive shares of Business Objects on stock options exercise or RSU vesting (in countries where the LAM applies). In these cases, the employees have a put option to resell the shares to SAP within 3 months from exercise, while SAP has a call option on these shares.
 
In both cases, these awards are accounted for as a cash-settled award because the obligation to the employee is ultimately settled in cash, both under the CPM and the LAM mechanism.


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c)  Equity-Settled Share-Based Payment Plans
 
Equity-settled plans include the Stock Option Plan 2002 (Note (28) c.1) and the Long Term Incentive Plan 2000 (Note (28) c.2).
 
As a result of the issuance on December 21, 2006, of bonus shares at a one-to-three ratio under a capital increase from corporate funds, on exercise each stock option issued under the Stock Option Plan 2002 or under the LTI 2000 Plan now entitles its beneficiary to four shares. For better comparability with the price of SAP stock since December 21, 2006, the following tables have been adjusted to show the number of shares to which the options or bonds entitle the holder rather than the number of rights. Consequently, the strike prices shown are prices per share and not per option. The number of shares shown in the table is four times the number of options, and the exercise price for an option is four times the price per share shown in the table.
 
c.1) Stock Option Plan 2002
 
Under the Stock Option Plan 2002 we granted stock options, the value of which was dependent on the multi-year performance of the SAP share. The last grants under the Stock Option Plan 2002 occurred in 2006. The awards were granted to top executives and top performers.
 
Each stock option granted under the SAP SOP 2002 plan entitles its holder to subscribe to four shares of the Company’s common stock by tendering payment of an exercise price per option equal to a base price and a premium of 10% of the base price. The base price is calculated as the average market price of SAP AG’s common share on the Frankfurt Stock Exchange during the five trading days preceding the issue of the respective stock option, calculated on the basis of the arithmetic mean of the closing auction prices of the stock. The options cannot be exercised at an exercise price that is less than the closing auction stock price on the day before the issue date. The contractual term of the stock options is five years. The fair value of such options was assessed using the Black-Scholes Merton option pricing model.
 
For options granted to members of the Executive Board during and after February 2004, the SAP SOP 2002 terms cap the subscription rights if the Supervisory Board determines that an option holder would make a windfall profit on exercising the rights. A windfall profit is defined for this purpose as a profit that, when combined with the profit from earlier exercises of awards issued to the option holder at the same issuing date, exceeds twice the product of (i) the number of awards received by the option holder and (ii) the exercise price.


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Activities in 2008 and 2009 under SAP SOP 2002 were as follows:
 
Activities Under — SAP SOP 2002
 
 
As all the options issued under SAP SOP 2002 were fully vested in prior years, we incurred no regularly scheduled compensation expense for this plan in 2009 (2008: €0.8 million; 2007: €26.0 million). The total intrinsic value of options exercised during the years ended December 31, 2009, 2008, and 2007 was less than €1 million, €21 million, and €59 million, respectively.
 
In December 2009, we modified the exercise conditions of SAP SOP 2002 of all of the remaining outstanding options (5,382,780) granted in March 2005. The final exercise date for this tranche was February 1, 2010. At the time the modification was implemented, we anticipated that the last exercise notice had to be submitted by December 15 due to the quiet period before publication of the fourth-quarter interim results. The terms of the original plan required that in cases where exercise notice had been given, the options had to be exercised even if the stock price fell below the exercise price subsequent to providing such notice. Participants risked taking a loss as a result of the long wait between the point when the notice was required to be provided and the actual exercise date. To prevent such losses, the procedure for exercising the options was amended for the final exercise date. Based on the amendment, these options will only be exercised if the resulting SAP shares can be sold for a price not lower than €33.66 (strike price of €33.55 plus 0.3% administration fees at the exercise date). Based on the provisions of IFRS 2, this plan amendment was measured at fair value at the modification date resulting in recording an incremental expense of €2.1 million in 2009.


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The following table summarizes information about stock options outstanding as at December 31, 2009 and 2008, under SAP SOP 2002:
 
Stock Options Outstanding unter SAP SOP 2002 as at December 31, 2009, and 2008
 
 
The weighted average share price of SAP AG common shares on the SAP SOP 2002 exercise dates in 2009, 2008, and 2007 was €34.19, €34.32 and €37.87, respectively.
 
c.2) Long Term Incentive 2000 Plan (LTI 2000 Plan)
 
Under the LTI 2000 Plan we granted convertible bonds, the value of which were dependent on the multi-year performance of the SAP share and stock options, the value of which were dependent on the multi-year performance of the SAP share relative to an industry-specific share price index. The last grants under the LTI 2000 Plan occurred in 2002. The awards were granted to top executives and top performers.
 
The LTI 2000 Plan offered a choice between convertible bonds, stock options, or a 50% mixture of each. Beneficiaries were offered 25% more units if they chose stock options than if they chose convertible bonds. Under the LTI 2000 Plan, each convertible bond having a €1 nominal value is convertible into four common shares over a maximum of 10 years, subject to service vesting requirements. The conversion price is equal to the market price of a common share as quoted on the Xetra trading system on the day immediately preceding the grant. Each stock option may be exercised in exchange for four common shares over a maximum of 10 years, subject to the same vesting requirements. The exercise price varies with the outperformance of the common share price appreciation against the appreciation of the S&P North Software-Software Indextm (formerly GSTI Software Index) from the day immediately preceding grant to the day on which the exercise price is determined. Both the convertible bonds and stock options vested as follows: 33% after two years from date of grant, 33% after three years, and 34% after four years. Forfeited convertible bonds or stock options are disqualified and may not be reissued.
 
In total, 49.2 million conversion and subscription rights were issued under the LTI 2000 Plan through March 14, 2002. At the 2002 Annual General Meeting of Shareholders, the Company’s shareholders revoked the authorization to issue further convertible bonds and stock options under the LTI 2000 Plan.


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A summary of the LTI 2000 Plan activity for both convertible bonds and stock options was as follows in 2008 and 2009:
 
Activities under the LTI Plan 2000
 
 
All convertible bonds and stock options outstanding as at December, 31, 2009 are exercisable.


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The following tables summarize information about stock options and convertible bonds outstanding as at December 31, 2009:
 
LTI 2000 Plan Awards Outstanding as at December 31, 2009
 
 
The weighted average share price of SAP AG common shares on the LTI 2000 Plan option exercise dates in 2009, 2008, and 2007 was €31.30, €35.59 and €37.97, respectively. The weighted average price of SAP AG common shares on the LTI 2000 Plan convertible bond exercise dates in 2008 and 2007 was €37.44 and €39.14, respectively (no exercise in 2009).
 
Due to the fact that all LTI 2000 Plans were fully vested during 2006, we recorded no compensation expense in 2007 and thereafter. The fair value of the options and convertible bonds granted under that plan was assessed using the Black-Scholes Merton option pricing model. The total intrinsic value of stock options exercised during the years ended December 31, 2009, 2008, and 2007 was €8.9 million, €5.1 million, and €4.9 million, respectively. The total intrinsic value of convertible bonds exercised during the years ended December 31, 2008 and 2007 was €0 million and €0.5 million, respectively (no exercise in 2009).
 
(29)  SEGMENT AND GEOGRAPHIC INFORMATION
 
Our internal reporting system produces reports in which business activities are presented in a variety of ways, for example, by line of business, geography and areas of responsibility of the individual Executive Board members (Board areas). Based on these reports, the Executive Board, which is responsible for assessing the performance of various company components and making resource allocation decisions as our Chief Operating Decision Maker (CODM), evaluates business activities in a number of different ways. We have determined that


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our lines of business constitute operating segments. We have three reportable operating segments which are organized based on products and services: Product, Consulting, and Training.
 
The Product segment is primarily engaged in marketing and licensing our software products, performing custom software development services for customers, and providing support services for our software products. The Consulting segment performs various professional services, mainly implementation of our software products. The Training segment provides educational services on the use of our software products and related topics for customers and partners.
 
Our management reporting system reports our inter-segment services as cost reductions and does not track them as internal revenue. Inter-segment services mainly represent utilization of manpower resources of one segment by another segment on a project-by-project basis. Inter-segment services are charged based on internal cost rates including certain indirect overhead costs but without profit margin.
 
The accounting policies applied in the internal reporting to our CODM are based on accounting principles generally accepted in the United States, U.S. GAAP (continuing operations) and differ from IFRS accounting principles described in Note (3) as follows:
 
  •  The internal reporting to our CODM generally attributes revenue to the segment that is responsible for the related transaction regardless of revenue classification in our income statement. Thus, for example, the Training segment’s revenue includes certain amounts classified as software revenue in our Consolidated Income Statements.
 
  •  The internal reporting to our CODM excludes share-based compensation expenses and — since 2009 — restructuring costs on segment level. These expenses are managed and reviewed at Group level only.
 
  •  Differences in foreign currency translations result in deviations between the amounts reported internally to our CODM and the amounts reported in the Consolidated Financial Statements.
 
  •  The revenue numbers in the internal reporting to our CODM include the support revenue that would have been reflected by acquired entities had it remained a stand-alone entity but which are not reflected as revenue under IFRS as a result of purchase accounting for support contracts in effect at the time of an acquisition.
 
  •  The income measures in the internal reporting to our CODM include the full amount of support revenue and exclude the following acquisition-related charges:
 
  —  Amortization expense/impairment charges of intangibles acquired in business combinations and certain stand-alone acquisitions of intellectual property.
 
  —  Expenses from purchased in-process research and development.
 
  —  Restructuring expenses and settlements of pre-existing relationships.
 
  —  Acquisition-related third-party costs that are required to be expensed.
 
  •  In 2009 we have modified the disclosure of the allocation of depreciation and amortization expense to our segments. For comparison purposes, the 2008 and 2007 figures in the tables presented have been adjusted accordingly.


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Segment Revenue and Results
 


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Reconciliation of Revenues and Segment Results
 
 
Segment Revenues
 
Since our segments are organized on the basis of products and services, the amounts of external revenue for the Product, Consulting, and Training segments are materially consistent with the amounts of Software and software-related service revenue, Consulting revenue, and Training revenue, respectively, as reported in the Consolidated Income Statements, except for the differences in accounting policies discussed above.
 
External revenue from activities outside of the reportable segments (2009: €7 million; 2008: €16 million; 2007: €11 million) mainly represents revenue incidental to our main business activities and minor currency translation differences.
 
Segment Result
 
Segment result reflects operating expenses directly attributable or reasonably allocable to the segments, including costs of revenue, and sales and marketing expenses. Costs that are not directly attributable or reasonably allocable to the segments such as administration and other corporate expenses are not included in the segment result. Development expense is excluded from the segment result because our CODM reviews segment performance without taking development expense into account.
 
Depreciation and amortization expenses reflected in the segment result include the amounts directly attributable to each segment.
 
Development expense and administration and other corporate expense disclosed in the reconciliation above are based on a management view and do not equal the amounts under the corresponding caption in the Consolidated Income Statements. The differences are mainly due to the fact that the management view focuses on organizational structures and cost centers rather than cost classification to functional areas.


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Segment Assets/Liabilities
 
Segment asset/liability information is not provided to our CODM. Goodwill by reportable segment is disclosed in Note (16).
 
Geographic Information
 
The following tables present revenue by location of customers and by location of SAP entities, which reflects the location of our subsidiary responsible for the sale, and information about certain long-lived assets detailed by geographic region.
 
Total Revenue by Location
 
 
1) Europe, Middle East, Africa
 
Software and Software-Related Service Revenue by Location
 
 
1) Europe, Middle East, Africa


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Software Revenue by Location
 
 
1) Europe, Middle East, Africa
 
Property, Plant, and Equipment and Intangible Assets
 
 
1) Europe, Middle East, Africa


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(30)  BOARD OF DIRECTORS
 
     
    Membership on supervisory boards and other comparable
    governing bodies of enterprises, other than subsidiaries of
EXECUTIVE BOARD   SAP on December 31, 2009
 
 
Bill McDermott (from February 7, 2010)
Co-Chief Executive Officer
  Board of Directors, ANSYS, Inc., Canonsburg, PA, USA Board of Directors, Under Armour, Inc., Baltimore, MD, USA Board of Directors, PAETEC Communications, Inc.,
Fairport, NY, USA
Jim Hagemann Snabe (from February 7, 2010)    
Co-Chief Executive Officer
  Board of Directors, Linkage A/S, Copenhagen, Denmark Board of Directors, Mannaz A/S, Horsholm, Denmark (until September 23, 2009) Board of Directors, Thrane & Thrane A/S, Lyngby, Denmark Supervisory Board, Crossgate AG, Munich, Germany
Dr. Werner Brandt
Chief Financial Officer
Labor Relations Director (acting)
  Supervisory Board, Deutsche Lufthansa AG, Frankfurt am Main, Germany Supervisory Board, QIAGEN N.V., Venlo, the Netherlands Supervisory Board, Heidelberger Druckmaschinen AG, Heidelberg, Germany
Gerhard Oswald
Chief Operating Officer
   
     
Vishal Sikka (from February 7, 2010)
Chief Technology Officer
   
Prof. Dr. Claus E. Heinrich (until May 31, 2009)
Labor Relations Director (until December 31, 2008)
Global Human Resources (until December 31, 2008)
Internal SAP IT Organisation (until December 31, 2008)
SAP Labs Network (until December 31, 2008)
   
     
Prof. Dr. Henning Kagermann (until May 31, 2009)
Co-Chief Executive Officer
Overall responsibility for SAP’s
strategy and business development,
Internal Audit, Top Talent Management
  Supervisory Board, Deutsche Bank AG, Frankfurt am Main, Germany Supervisory Board, Münchener Rückversicherungs-Gesellschaft AG, Munich, Germany Board of Directors, Nokia Corporation, Espoo, Finland Supervisory Board, Deutsche Post AG, Bonn, Germany (from March 10, 2009) Board of Directors, Wipro Ltd., Bangalore, India (from October 27, 2009)
     
Erwin Gunst (until January 31, 2010)
Chief Operating Officer Labor Relations Director Company Operations and Processes, Global Human Resources, Internal SAP IT, SAP Labs Network
   
     
Léo Apotheker (until February 7, 2010)
Chief Executive Officer Overall responsibility for SAP’s strategy, Marketing, Industry Solutions, Internal Audit, Global Communications
  Supervisory Board, AXA, Paris, France Supervisory Board, Schneider Electric, Rueil-Malmaison, France
     
John Schwarz (until February 11, 2010)
SAP BusinessObjects business unit, Global Ecosystem & Partner Group, Corporate Development
  Board of Directors, Synopsys, Inc., Mountain View, CA, USA


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    Membership on other supervisory boards and comparable
SUPERVISORY BOARD   governing bodies of enterprises other than SAP on December 31, 2009
 
Prof. Dr. h.c. mult. Hasso Plattner (2),(4),(5),(7),(8),(9)
Chairman
   
Lars Lamadé(1), (4),(7)
Deputy Chairman
Project Manager Service & Support
   
     
Pekka Ala-Pietilä (5),(8),(9)
Co-founder and CEO Blyk Ltd. London, UK
  Board of Directors, Pöyry Plc, Vantaa, Finland
Board of Directors, CVON Group Limited, London, UK
Board of Directors, CVON Limited, London, UK
Board of Directors, CVON Innovations Limited, London, UK
Board of Directors, Blyk Services Oy, Helsinki, Finland
Board of Directors, CVON Innovation Services Oy, Turku, Finland
Board of Directors, CVON Future Limited, London, UK
Board of Directors, HelloSoft Inc., San José, USA
Board of Directors, Blyk (NL) Ltd., London, UK
Board of Directors, Blyk (DE) Ltd., London, UK
Board of Directors, Blyk (ES) Ltd., London, UK
Board of Directors, Blyk (BE) Ltd., London, UK
Board of Directors, Blyk.nl NV, Amsterdam, Netherlands
Board of Directors, Blyk.be SA, Hoeilaart, Belgium
Board of Directors, Blyk International Ltd., London, UK
(from December 10, 2009)
Thomas Bamberger (1),(3)
COO Global Service & Support
   
Panagiotis Bissiritsas (1),(2),(6)
Support Expert
   
Willi Burbach (1),(5),(7)
Developer
   
Prof. Dr. Wilhelm Haarmann (2),(6),(7)
Attorney-at-law, certified public auditor, certified tax advisor HAARMANN Partnerschaftsgesellschaft, Rechtsanwälte, Steuerberater, Wirtschaftsprüfer, Frankfurt am Main, Germany
  Supervisory Board, Aareon AG, Mainz, Germany (until July 1, 2009) Supervisory Board, Vodafone Holding GmbH, Düsseldorf, Germany
Peter Koop (1),(5),(7)
Industry Business Development Expert
   
Christiane Kuntz-Mayr (1),(5)
Deputy Chairperson of the Works Council of SAP AG
   
Bernard Liautaud (5)
General Partner Balderton Capital, London, UK
  Board of Directors, Clinical Solutions Holdings Ltd., Basingstoke, Hampshire, UK Board of Directors, nlyte Software Ltd., London, UK Board of Directors, Talend SA, Suresnes, France Board of Directors der Cap Gemini, Paris, France (from April 30, 2009) Board of Directors, Quickbridge (UK) Ltd., London, UK Board of Directors, Scansafe, Inc., Delaware, USA (from July 6, 2009 until December 4, 2009)
Dr. Gerhard Maier (1),(2),(3)
Development Project Manager
   
Dr. h. c. Hartmut Mehdorn (4),(6)
Independent Consultant
  Supervisory Board, DB Netz AG, Frankfurt am Main, Germany (until April 30, 2009) Supervisory Board, DEVK Deutsche Eisenbahn Versicherung Lebensversicherungsverein a.G., and DEVK Deutsche Eisenbahn Versicherung Sach- und HUK-Versicherungsverein a.G., Cologne, Germany (until June 5, 2009) Supervisory Board, Dresdner Bank AG, Frankfurt am Main, Germany (until May 11, 2009) Board of Directors, Air Berlin PLC, Rickmansworth, UK (from July 1, 2009) Advisory Board, Fiege-Gruppe, Greven, Germany (from August 1, 2009)


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Prof. Dr.-Ing. Dr. h. c. Dr.-Ing. E. h. Joachim Milberg(2),(3),(5),(7),(8)
Chairman of the Supervisory Board BMW AG, Munich, Germany
  Supervisory Board, Bertelsmann AG, Gütersloh, Germany Supervisory Board, Festo AG, Esslingen, Germany Board of Directors, Deere & Company, Moline, Illinois, USA Supervisory Board, ZF Friedrichshafen AG, Friedrichshafen, Germany
Dr. Erhard Schipporeit (3),(9)
Management Consultant
  Supervisory Board, Talanx AG, Hanover, Germany Supervisory Board, Deutsche Börse AG, Frankfurt am Main, Germany Supervisory Board, HDI V.a.G., Hanover, Germany Supervisory Board, Hannover Rückversicherung AG, Hanover, Germany Supervisory Board, Career Concept AG, Munich, Germany (until June 9, 209) Supervisory Board, TUI Travel PLC, London, UK Supervisory Board, Fuchs Petrolub AG, Mannheim Board of Directors, Fidelity Advisor World Funds, Bermuda (from October 1, 2009) Board of Directors, Fidelity Funds SICAV, Luxemburg (from October 1, 2009)
Stefan Schulz(1),(4),(5), (6)
Development Project Manager
   
Prof. Dr.-Ing. Dr.-Ing. E. h. Klaus Wucherer (5)
Managing Director of Dr. Klaus Wucherer Innovations- und Technologieberatung GmbH, Erlangen, Germany
  Supervisory Board, BSH Bosch und Siemens Hausgeräte GmbH, Munich, Germany Supervisory Board, Dürr AG, Bietigheim-Bissingen, Germany (from November 3, 2009) Supervisory Board, Infineon Technologies AG, Munich, Germany Supervisory Board, LEONI AG, Nürnberg, Germany
Information as at December 31, 2009    
(1) Elected by the employees   (6) Member of the Company’s Finance and Investment Committee
(2) Member of the Company’s Compensation Committee   (7) Member of the Company’s General Committee
(3) Member of the Company’s Audit Committee   (8) Member of the Company’s Nomination Committee
(4) Member of the Company’s Mediation Committee   (9) Member of the Company’s Special Committee
(5) Member of the Company’s Technology and Strategy    
Committee    
 
The total compensation of the Executive Board members for the years 2009, 2008, and 2007 is as follows:
 
Executive Board Compensation
 
 
The share-based compensation is based on the grant date fair value of the 785,060 virtual stock options (2008: 628,329; 2007: 486,594), issued to Executive Board members during the year. The expense in accordance with IFRS 2 for instruments held by Executive Board members in connection with share-based compensation was €3 million in 2009 (2008: €1 million; 2007: €4 million). In 2009, the projected benefit obligation for pensions to Executive Board members increased €1 million to €15 million (2008: €14 million; 2007: €17 million). The annual pension entitlement of the members of the Executive Board on reaching age 60 based on entitlements from performance-based and salary-linked plans amounted to €1 million as at December 31, 2009 (€1 million as at December 31, 2008; €1 million as at December 31, 2007).
 
Subject to the adoption of the dividend resolution by the shareholders at the Annual General Meeting of Shareholders on June 8, 2010, the total annual compensation of the Supervisory Board members amounted to

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€2 million (2008: €2 million; 2007: €2 million). This amount includes €1 million (2008: €1 million; 2007: €1 million) fixed, €1 million (2008: €1 million; 2007: €1 million) variable compensation, and €0.09 million (2008: €0.1 million; 2007: €0.08 million) committee remuneration. The Supervisory Board members do not receive any share-based compensation for their services. As far as members who are employee representatives on the Supervisory Board receive share-based compensation: such compensation is for their services as employees only and is unrelated to their status as members of the Supervisory Board.
 
During fiscal year 2009, payments to former Executive Board members were €1 million (2008: €1 million; 2007: €1 million). The projected benefit obligation of pensions as at December 31, 2009, for former Executive Board members was €16 million (2008: €12 million; 2007: €12 million).
 
SAP did not grant any compensation advance or credit to, or enter into any commitment for the benefit of any member of the Executive Board or Supervisory Board in fiscal year 2009, 2008, or 2007 other than the agreements described above.
 
On December 31, 2009, members of the Executive Board held a total of 15,336 SAP shares (December 31, 2008: 88,527; December 31, 2007: 86,515), and members of the Supervisory Board held a total of 127,193,136 SAP shares (December 31, 2008: 128,995,306; December 31, 2007: 128,993,710).
 
(31)  RELATED PARTY TRANSACTIONS
 
Certain Executive Board and Supervisory Board members of SAP AG currently hold, or held within the last year, positions of significant responsibility with other entities as presented in Note (30). We have relationships with certain of these entities in the ordinary course of business, whereby we buy and sell a wide variety of products and services at prices believed to be consistent with those negotiated at arm’s length between unrelated parties.
 
After his move from SAP’s Executive Board to SAP’s Supervisory Board in May 2003, Hasso Plattner entered into a contract with SAP AG under which he provides consulting services for SAP. The contract provides for the reimbursement of out-of-pocket expenses only which were immaterial to SAP in all periods presented.
 
Hasso Plattner is the sole proprietor of H.P. Beteiligungs GmbH, which itself holds 90% of Bramasol, Inc., Palo Alto, United States. Bramasol is an SAP partner with which we generated revenues which were immaterial to SAP in all periods presented. The amounts charged to SAP for the services of Bramasol were immaterial to SAP in all periods presented.
 
Wilhelm Haarmann practices as a partner of the law firm HAARMANN Partnerschaftsgesellschaft in Frankfurt am Main, Germany. The amounts charged to SAP for the services of HAARMANN Partnerschaftsgesellschaft were immaterial to SAP in all periods presented.
 
(32)  PRINCIPAL ACCOUNTANT FEES AND SERVICES
 
At SAP AG’s Annual General Meeting of Shareholders held on May 19, 2009, SAP’s shareholders mandated KPMG AG Wirtschaftsprüfungsgesellschaft to serve as SAP AG’s independent auditor for 2009. KPMG


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AG Wirtschaftsprüfungsgesellschaft and other firms in the global KPMG network billed the following fees to SAP for audit and other professional services related to 2009 and the previous years:
 
Fees for Audit and Other Professional Services
 
 
Audit fees are the aggregate fees billed by KPMG for the audit of our Consolidated Financial Statements as well as audits of statutory financial statements of SAP AG and its subsidiaries. Audit-related fees are fees charged by KPMG for assurance and related services that are reasonably related to the performance of the audit or review of our financial statements and are not reported under audit fees. This category comprises fees billed for accounting advice on actual or contemplated transactions and other agreed procedures. Tax fees are fees for professional services rendered by KPMG for tax advice on transfer pricing, restructuring and tax compliance on current, past or contemplated transactions. The all other fees category includes other support services, such as training and advisory services on issues unrelated to accounting and taxes.
 
For services provided by KPMG AG Wirtschaftsprüfungsgesellschaft and its affiliates we recorded expenses of €3.1 million in 2009 (2008: €4.1 million; 2007: €2.7 million) of which €2.8 million (2008: €3.3 million; 2007: €2.5 million) relate to audit services, €0.2 million (2008: €0.4 million; 2007: €0.0 million) relate to audit related services, €0.1 million (2008: €0.2 million; 2007: €0.0 million) relate to tax services, and €0.0 million (2008: €0.1 million; 2007: €0.2 million) relate to other services.
 
(33) SUBSEQUENT EVENTS
 
After December 31, 2009, the following changes took place on our Executive Board:
 
  •  On February 7, 2010, we announced that the Supervisory Board had reached a mutual agreement with CEO Léo Apotheker not to extend his contract as a member of the Executive Board. Léo Apotheker resigned as CEO and from the Executive Board with immediate effect.
 
  •  On the same day, Bill McDermott (head of our global field organization) and Jim Hagemann Snabe (head of business solutions and technology) were appointed as Co-CEOs.
 
  •  At the same time, Vishal Sikka, our chief technology officer, was appointed to the Executive Board.
 
  •  Shortly thereafter, on February 11, 2010, SAP announced that Gerhard Oswald, Executive Board member responsible for our global service and support, had also been appointed chief operating officer, replacing Erwin Gunst, who stepped down for health reasons.
 
  •  At the same time, the Supervisory Board accepted the resignation of John Schwarz, the member of the Executive Board responsible for SAP BusinessObjects, our ecosystem, and corporate development, with immediate effect.


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(34) SUBSIDIARIES, ASSOCIATES, AND OTHER EQUITY INVESTMENTS
 
                                         
                Profit/Loss(-)
    Total Equity
    Number of
 
          Total Revenue
    After Tax for
    as of
    Employees as
 
as of December 31, 2009
  Ownership     in 20091)     20091)     12/31/20091)     of 12/31/20092)  
Name and Location of Company   %     €(000)     €(000)     €(000)        
 
I. Subsidiaries
                                       
GERMANY
                                       
SAP Deutschland AG & Co. KG, Walldorf9)
    100,0       2.438.214       553.229       1.185.136       4.628  
Steeb Anwendungssysteme GmbH, Abstatt8),9)
    100,0       62.584       2.660       11.984       202  
SAP Puerto Rico GmbH, Walldorf7)
    100,0       12.694       −1.612       822       31  
SAP Passau GmbH & Co. KG, Passau9)
    100,0       2.679       93       93       0  
SAF Germany GmbH, Konstanz3)4)
    70,9       1.003       80       −421       0  
SAP Beteiligungs GmbH, Walldorf
    100,0       3       2       44       0  
SAP Dritte Beteiligungs- und Vermögensverwaltung GmbH, Walldorf4),5),9)
    100,0       0       48.588       527.070       0  
SAP Projektverwaltungs- und Beteiligungs GmbH, Walldorf4),5),9)
    100,0       0       19.775       329.179       0  
SAP Retail Solutions Beteiligungsgesellschaft mbH, Walldorf
    100,0       0       559       12.915       0  
SAP Portals Europe GmbH, Walldorf4)
    100,0       0       479       123.234       0  
SAP Foreign Holdings GmbH, Walldorf
    100,0       0       156       183       0  
OutlookSoft Deutschland GmbH, Walldorf4)
    100,0       0       38       −128       0  
Wicommunications GmbH, Munich4)
    100,0       0       0       50       0  
SAP Investment- und Beteiligungs GmbH, Walldorf
    100,0       0       0       33       0  
SAP Hosting Beteiligungs GmbH, St. Leon-Rot
    100,0       0       0       26       0  
SAP Zweite Beteiligungs- und Vermögensverwaltung GmbH, Walldorf5),9)
    100,0       0       0       25       0  
SAP Vierte Beteiligungs- und Vermögensverwaltung GmbH, Walldorf
    100,0       0       0       25       0  
SAP Portals Holding Beteiligungs GmbH, Walldorf4)
    100,0       0       −3.761       925.295       0  
SAP Erste Beteiligungs- und Vermögensverwaltung GmbH, Walldorf5),9)
    100,0       0       −29.549       804.562       0  
REST OF EUROPE, MIDDLE EAST, AFRICA
                                       
Business Objects Software Limited, Dublin, Ireland4)
    100,0       595.179       40.365       689.553       165  
SAP (UK) Limited, Feltham, United Kingdom
    100,0       511.257       169.698       53.892       1.040  
SAP France Holding S.A., Paris, France
    100,0       430.200       61.954       4.793.481       0  
SAP (Schweiz) AG, Biel, Switzerland
    100,0       422.569       61.558       95.729       546  
S.A.P. Nederland B.V., s-Hertogenbosch, the Netherlands
    100,0       314.003       45.440       285.142       407  
SAP Italia Sistemi Applicazioni Prodotti in Data Processing S.p.A., Milan, Italy4)
    100,0       305.545       24.628       213.148       514  
SAP France S.A., Paris, France
    100,0       248.598       123.188       1.709.117       1.482  
Spain4)
    100,0       225.282       28.221       150.445       362  
Limited Liability Company SAP CIS, Moscow, Russia
    100,0       197.626       19.773       109.594       467  
SAP Belgium — Systems Applications and Products NV/SA, Brussels, Belgium4)
    100,0       172.912       13.235       85.300       254  
SAP Österreich GmbH, Vienna, Austria
    100,0       171.946       20.087       25.046       369  
Systems Applications Products South Africa (Proprietary) Limited, Johannesburg, South Africa4) 8)
    89,5       147.018       15.804       23.781       318  


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                Profit/Loss(-)
    Total Equity
    Number of
 
          Total Revenue
    After Tax for
    as of
    Employees as
 
as of December 31, 2009
  Ownership     in 20091)     20091)     12/31/20091)     of 12/31/20092)  
Name and Location of Company   %     €(000)     €(000)     €(000)        
 
SAP Danmark A/S, Copenhagen, Denmark
    100,0       136.501       18.036       42.051       159  
SAP Svenska Aktiebolag, Stockholm, Sweden
    100,0       99.866       6.005       23.513       123  
SAP ČR, spol. s r.o., Prague, Czech Republic
    100,0       93.644       12.784       35.192       221  
SAP Finland Oy, Espoo, Finland
    100,0       91.828       11.689       54.110       104  
SAP Norge AS, Lysaker, Norway
    100,0       59.398       3.071       27.278       93  
SAP Service and Support (Ireland) Limited, Dublin, Ireland
    100,0       54.731       1.639       25.692       639  
SAP Polska Sp. z o.o., Warsaw, Poland
    100,0       53.798       5.660       22.317       130  
SAP Middle East and North Africa L.L.C., Dubai, United Arab Emirates 7)
    49,0       52.596       −9.148       37.041       102  
SAP Portugal — Sistemas, Aplicações e Produtos Informáticos, Sociedade Unipessoal, Lda., Paço de Arcos, Portugal
    100,0       50.632       3.883       22.436       95  
Business Objects (UK) Limited, London, United Kingdom4)
    100,0       50.330       31.455       30.600       0  
SAP Portals Israel Ltd., Ra’anana, Israel4)
    100,0       47.084       12.529       60.994       288  
SAP Hungary Rendszerek, Alkalmazások és Termékek az Adatfeldolgozásban Informatikai Kft., Budapest, Hungary
    100,0       45.634       3.374       17.785       361  
SAP Labs Israel Ltd., Ra’anana, Israel
    100,0       42.109       2.129       9.015       350  
SAP Türkiye Yazilim Üretim ve Ticaret A.S., Istanbul, Turkey
    100,0       36.044       2.225       13.711       54  
SAP Slovensko s.r.o., Bratislava, Slovakia
    100,0       35.524       2.289       16.865       133  
SAP HELLAS SYSTEMS APPLICATIONS AND DATA PROCESSING S.A, Athens, Greece
    100,0       32.566       2.159       5.522       56  
SAP LABS France S.A.S., Mougins, France
    100,0       25.269       1.597       10.911       181  
Systems Applications Products Africa Region (Proprietary) Limited, Johannesburg, South Africa 4)8)
    100,0       19.276       −187       11.740       11  
SAP Labs Bulgaria EOOD, Sofia, Bulgaria
    100,0       17.804       811       3.568       432  
SAP Business Services Center Europe, s.r.o., Prague, Czech Republic
    100,0       17.043       1.165       5.547       289  
SAP Saudi Arabia Software Trading Limited, Riyadh, Kingdom of Saudi Arabia
    51,0       15.621       810       8.541       11  
SAF Simulation, Analysis and Forecasting AG, Tägerwilen, Switzerland3)
    70,9       15.342       526       30.070       68  
SAP Romania SRL, Bucharest, Romania
    100,0       15.022       1.943       2.501       77  
SAP Saudi Arabia Software Services Limited, Riyadh, Kingdom of Saudi Arabia
    100,0       12.662       966       25.531       7  
SAP Israel Ltd., Ra’anana, Israel
    100,0       12.489       −778       −3.188       71  
SAP sistemi, aplikacije in produkti za obdelavo podatkov d.o.o., Ljubljana, Slovenia
    100,0       11.667       1.054       5.238       19  
Limited Liability Company SAP Ukraine, Kiev, Ukraine
    100,0       8.851       −2.369       −1.080       111  
Highdeal S.A., Caen, France3)
    100,0       8.784       −1.367       24.416       66  
SAP EMEA Inside Sales S.L., Barcelona, Spain
    100,0       8.582       442       1.201       70  
SAP d.o.o., Zagreb, Croatia
    100,0       8.438       −822       607       18  
SAP Labs Finland Oy, Espoo, Finland4)8)
    100,0       7.379       860       45.320       48  

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                Profit/Loss(-)
    Total Equity
    Number of
 
          Total Revenue
    After Tax for
    as of
    Employees as
 
as of December 31, 2009
  Ownership     in 20091)     20091)     12/31/20091)     of 12/31/20092)  
Name and Location of Company   %     €(000)     €(000)     €(000)        
 
Merlin Systems Oy, Espoo, Finland4)
    100,0       7.246       161       1.401       22  
Limited Liability Company SAP Kazakhstan, Almaty, Kazakhstan
    100,0       7.152       271       1.102       9  
Systems Applications Products Nigeria Limited, Abuja, Nigeria4)
    100,0       6.171       984       822       10  
SAP West Balkans d.o.o., Belgrade, Serbia
    100,0       6.071       38       989       30  
SAP Ireland Limited, Dublin, Ireland
    100,0       5.719       −262       −1.958       8  
SAP CYPRUS Ltd, Nicosia, Cyprus4)
    100,0       2.893       −14       −1.821       2  
SAP BULGARIA EOOD, Sofia, Bulgaria4)
    100,0       2.798       369       980       12  
Crystal Decisions France S.A.S., Levallois-Perret, France4)
    100,0       2.575       −56       7.324       0  
SAP UAB (Lithuania), Vilnius, Lithuania
    100,0       1.701       −378       219       4  
SAF Simulation, Analysis and Forecasting Slovakia s.r.o., Bratislava, Slovakia3),4)
    70,9       1.199       223       730       20  
SAP Estonia OÜ, Tallinn, Estonia
    100,0       1.140       −6       −1       1  
SAP Latvia SIA, Riga, Latvia
    100,0       838       −363       −646       1  
SAP Public Serv. Hungary, Budapest, Hungary3)
    100,0       101       22       133       5  
Systems Applications Products (Africa) (Proprietary) Limited, Johannesburg, South Africa
    100,0       0       3.592       83.945       0  
Armstrong Laing Limited, London, United Kingdom4)
    100,0       0       2.128       2.885       0  
Crystal Decisions UK Limited, London, United Kingdom4)
    100,0       0       1.608       671       0  
Crystal Decisions Holding Limited, Dublin, Ireland4)
    100,0       0       276       77.495       0  
TomorrowNow (UK) Limited, Feltham, United Kingdom4)
    100,0       0       261       −392       0  
Business Objects Holding B.V., s-Hertogenbosch, the Netherlands4)
    100,0       0       254       35.973       0  
Crystal Decisions (Ireland) Limited, Dublin, Ireland4)
    100,0       0       250       44.408       0  
OutlookSoft EURL, Paris, France4)
    100,0       0       103       −1.337       0  
Set Analyzer UK Limited, London, United Kingdom4)
    100,0       0       78       978       0  
Blue-Edge Software Limited, London, United Kingdom4)
    100,0       0       77       0       0  
Edgewing Limited, London, United Kingdom4)
    100,0       0       9       −378       0  
SAP Nederland Holding B.V., s-Hertogenbosch, The Netherlands3)
    100,0       0       5       517.988       0  
Maxware AS , Trondheim, Norway4)
    100,0       0       0       7.638       0  
Wicom Communications AB, Enebyberg, Sweden4)
    100,0       0       0       9       0  
Armstrong Laing (North America) Limited, London, United Kingdom4)
    100,0       0       −1       1       0  
Cartesis UK Limited, London, United Kingdom4)
    100,0       0       −3       1.081       0  
Visiprise UK Limited, Aberdeenshire, United Kingdom4)
    100,0       0       −8       0       0  
SAP Commercial Services Ltd., Valetta, Malta
    100,0       0       −14       −5       0  
SAP Malta Investments Ltd., Valetta, Malta
    100,0       0       −14       −5       0  
Inxight Software UK Limited, London, United Kingdom4)
    100,0       0       −22       138       0  
Ambin Properties (Proprietary) Limited, Johannesburg, South Africa4)
    100,0       0       −50       −412       0  

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                Profit/Loss(-)
    Total Equity
    Number of
 
          Total Revenue
    After Tax for
    as of
    Employees as
 
as of December 31, 2009
  Ownership     in 20091)     20091)     12/31/20091)     of 12/31/20092)  
Name and Location of Company   %     €(000)     €(000)     €(000)        
 
Maxware UK Limited, Feltham, United Kingdom4)
    100,0       0       −85       22       0  
TomorrowNow Nederland B.V., Amsterdam, the Netherlands
    100,0       0       −434       −2.901       2  
OutlookSoft Italia S.r.l., Milan, Italy4)
    100,0       −4       −14       621       0  
Millsgate Holding B.V., Amsterdam, the Netherlands4)
    100,0                          
AMERICAS
                                       
SAP America, Inc., Newtown Square, Pennsylvania, USA
    100,0       2.757.437       253.588       −169.097       5.097  
SAP Canada Inc., Toronto, Canada
    100,0       484.649       32.494       339.651       1.966  
SAP LABS, LLC, Palo Alto, California, USA4)
    100,0       356.171       12.799       88.112       1.742  
SAP Brasil Ltda, São Paulo, Brazil
    100,0       272.156       16.507       90.085       816  
SAP Public Services , Inc., Washington , D.C., USA4)
    100,0       269.441       26.918       215.015       218  
SAP Global Marketing , Inc., New York, USA
    100,0       180.515       3.320       15.713       429  
SAP México S.A. de C .V., Mexico City, Mexico
    100,0       170.809       −11.786       28.385       353  
SAP Industries, Inc., Scottsdale, Arizona, USA4),7)
    100,0       130.072       11.398       330.651       251  
SAP ARGENTINA S.A., Buenos Aires, Argentina
    100,0       88.080       2.450       15.172       432  
SAP Governance Risk & Compliance, Inc., Palo Alto, California, USA4)
    100,0       54.750       17.192       351.595       95  
Visiprise, LLC, Alpharetta, Georgia, USA4)
    100,0       44.633       9.496       94.055       151  
SAP International, Inc., Miami, Florida, USA4)
    100,0       43.687       1.782       10.267       42  
SAP Colombia S.A.S., Bogota, Colombia3)
    100,0       40.841       4.408       −14.840       148  
SAP Andina y del Caribe C.A., Caracas, Venezuela7)
    100,0       40.300       −43.232       −18.014       84  
Business Objects Data Integration, Inc., Wilmington, Delaware, USA4)
    100,0       34.037       12.519       77.582       0  
OutlookSoft Corporation, Stamford, Connecticut, USA4)
    100,0       33.097       8.396       262.273       0  
SAP PERU S.A.C., Inc., Lima, Peru3)
    100,0       16.798       −655       −2.930       43  
SAP Government Support & Services, Inc., Newtown Square, Pennsylvania, USA4)
    100,0       12.862       2.512       2.247       31  
Frictionless Commerce, Inc., Newtown Square, Pennsylvania, USA4)
    100,0       4.176       1.135       33.675       0  
SAF Simulation, Analysis and Forecasting U.S.A., Inc., Grapevine, Texas, USA3),4)
    70,9       3.804       76       116       13  
Highdeal, Inc., New York, USA3),4)
    100,0       2.188       433       −211       14  
Clear Standards, Inc., Sterling, Virginia, USA3),4)
    100,0       51       −1.317       16.018       15  
HMS Software, LLC, Alpharetta, Georgia, USA4)
    100,0       541       −275       42.330       0  
Maxware, Inc., Newtown Square, Pennsylvania, USA4)
    100,0       229       145       −72       0  
SAP Georgia, LLC, Newtown Square, Pennsylvania, USA4)
    100,0       91       −107       8.927       0  
SAP Financial Inc., Toronto, Canada4)
    100,0       0       22.989       6.522       0  
SAP Investments, Inc., Wilmington, Delaware, USA4)
    100,0       0       6.890       561.101       0  
110405, Inc., Newtown Square, Pennsylvania, USA
    100,0       0       5       14.503       0  
Cartesis Canada, Inc., Toronto, Canada
    100,0       0       2       0       0  
Business Objects Argentina S.R.L., Buenos Aires, Argentina4)
    100,0       0       0       81       0  
Advance Info Systems, Inc., Toronto, Canada4)
    100,0       0       0       0       0  

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Table of Contents

 
                                         
                Profit/Loss(-)
    Total Equity
    Number of
 
          Total Revenue
    After Tax for
    as of
    Employees as
 
as of December 31, 2009
  Ownership     in 20091)     20091)     12/31/20091)     of 12/31/20092)  
Name and Location of Company   %     €(000)     €(000)     €(000)        
 
Business Objects Option, LLC, Wilmington, Delaware, USA4)
    100,0       0       −20       57.006       0  
Enterprise Performance Improvement Organizational Software Consultants, Inc., Toronto, Canada4)
    100,0       0       −36       33       0  
INEA Corporation USA, Wilmington, Delaware, USA4)
    100,0       0       −415       −5.519       0  
TomorrowNow, Inc., Bryan, Texas, USA4)
    100,0       0       −20.022       −18.899       4  
Inxight Federal Systems Group, Inc., Wilmington, Delaware, USA4)
    100,0       −44       −285       91       0  
Khimetrics Canada, Inc., Montreal, Canada4)
    100,0                          
Liberia LLC, Wilmington, Delaware, USA3), 4)
    100,0                          
ASIA PACIFIC JAPAN
                                       
SAP JAPAN Co., Ltd., Tokyo, Japan
    100,0       494.540       29.251       326.856       1.140  
SAP Australia Pty Limited, Sydney, Australia
    100,0       341.950       34.758       136.889       524  
SAP (Beijing) Software System Co., Ltd., Beijing, China
    100,0       195.273       8.563       59.953       1.889  
SAP INDIA PRIVATE LIMITED, Bangalore, India4)
    100,0       180.514       14.212       129.002       1.163  
SAP Asia Pte Limited, Singapore
    100,0       170.001       10.242       14.136       607  
SAP Labs India Private Limited, Bangalore, India
    100,0       111.079       −6.668       17.358       4.082  
SAP Korea Limited, Seoul, South Korea
    100,0       74.395       4.422       17.283       181  
SAP Malaysia Sdn. Bhd., Kuala Lumpur, Malaysia
    100,0       44.485       3.829       14.766       129  
SAP TAIWAN CO., LTD., Taipei , Taiwan
    100,0       32.696       2.104       12.280       67  
SAP HONG KONG CO. LIMITED, Hong Kong, China
    100,0       25.148       −277       4.494       62  
SAP New Zealand Limited, Auckland, New Zealand
    100,0       23.085       1.894       19.667       36  
Business Objects Software (Shanghai) Co., Ltd., Shanghai, China
    100,0       16.019       4.071       3.396       197  
SAP SYSTEMS, APPLICATIONS AND PRODUCTS IN DATA PROCESSING (THAILAND) LTD., Bangkok, Thailand10)
    49,0       15.872       −215       24.415       39  
PT SAP Indonesia, Jakarta, Indonesia
    100,0       14.812       4.473       16.881       45  
SAP PHILIPPINES, INC., Makati, Philippines
    100,0       13.543       1.584       5.630       33  
Business Objects Australia Pty Limited, Sydney, Australia4)
    100,0       5.365       −927       13.080       0  
SAP R&D Center Korea, Inc., Seoul, South Korea4)
    100,0       4.697       192       13.710       55  
TomorrowNow Australia Pty Limited, Sydney, Australia4)
    100,0       0       280       311       0  
Business Objects Asia Pacific Pte Limited, Singapore4)
    100,0       0       91       33.584       0  
Business Objects Greater China Limited, Hong Kong, China
    100,0       0       75       368       0  
SAP INDIA (HOLDING) PTE LTD, Singapore
    100,0       0       3       259       0  
Crystal Decisions (Hong Kong) Limited, Hong Kong, China4)
    100,0       0       0       68       0  
Edgewing Australia Pty Limited, Sydney, Australia4)
    100,0       0       −15       0       0  
Business Objects Malaysia Sdn. Bhd., Kuala Lumpur, Malaysia4)
    100,0       0       −16       217       0  
TomorrowNow Singapore Pte Limited, Singapore4)
    100,0       0       −107       79       0  

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Table of Contents

 
                                         
                Profit/Loss(-)
    Total Equity
    Number of
 
          Total Revenue
    After Tax for
    as of
    Employees as
 
as of December 31, 2009
  Ownership     in 20091)     20091)     12/31/20091)     of 12/31/20092)  
Name and Location of Company   %     €(000)     €(000)     €(000)        
 
II. INVESTMENTS IN ASSOCIATES
                                       
RIB Software AG, Stuttgart, Germany
    7,15       29.900       5.900       42.300       220  
ArisGlobal Holdings, LLC, Stamford, Connecticut, USA4)
    16,00       28.193       2.190       4.373       659  
Procurement Negócios Eletrônicos S/A, Rio de Janeiro, Brazil4)
    17,00       9.693       550       13.101       0  
Original1 GmbH in Gründung, Frankfurt am Main, Germany
    40,00       0       0       25       0  
Greater Pacific Capital (Cayman), L.P., Grand Cayman, Cayman Islands
    5,35                         0  
 
 
1) These figures are based on our local IFRS financial statements prior to eliminations resulting from consolidation and therefore do not reflect the contribution of these companies included in the Consolidated Financial Statements. The translation of the equity into group currency is based on period-end closing exchange rates, and on average exchange rates for revenue and net income/loss.
 
2) As at December 31, 2009, including managing directors, in FTE.
 
3) Consolidated for the first time in 2009.
 
4) Wholly or majority-owned entity of a subsidiary.
 
5) Entity with profit and loss transfer agreement.
 
6) The remaining shares are held by a trustee.
 
7) Restructured and/or renamed in 2009.
 
8) Entity w ith profit and loss transfer agreement: Statement before the posting of prof it/loss transfer for previous year.
 
9) Pursuant to HGB, section 264 (3) or section 264b, the subsidiaries are exempt from applying certain legal requirements to their statutory stand-alone financial statements including the requirement to prepare notes to the financial statements and a review of operations, the requirement of independent audit and the requirement of public disclosure.

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as of December 31, 2009      
 
Name and Location of Company
       
III. OTHER EQUITY INVESTMENTS (ownership 5 or more percent)
       
ABACO Mobile, Inc., Atlanta, Georgia, USA
       
Apriso Corporation, Long Beach, California, USA
       
Connectiva Systems, Inc., New York, USA
       
Crossgate AG, Munich, Germany
       
Dacos Software GmbH, Saarbrücken, Germany
       
Deutsches Forschungszentrum für Künstliche Intelligenz GmbH, Kaiserslautern, Germany
       
Ignite Technologies, Inc., Frisco, Texas, USA
       
InnovationLab GmbH, Heidelberg, Germany
       
iTAC Software AG, Dernbach, Germany
       
iYogi Holdings Pvt. Ltd., Port Louis, Mauritius
       
MVP Strategic Partnership Fund GmbH & Co. KG, Grünwald, Germany
       
Onventis GmbH, Stuttgart, Germany
       
Orbian Corporation Limited, Hamilton, Bermuda, United Kingdom
       
Particle Computer GmbH i.L., Karlsruhe, Germany
       
Post for Systems, Cairo, Egypt
       
Powersim Corporation, Herndon, Virginia, USA
       
QCLS Corporation, San Jose, California, USA
       
Qumu, Inc., San Bruno, California, USA
       
Realize Corporation, Tokyo, Japan
       
Retail Solutions, Inc. (legal name: T3C, Inc.), Sunnyvale, California, USA
       
Return Path, Inc., New York, USA
       
Smart City Planning, Inc., Tokyo, Japan
       
SupplyOn AG, Hallbergmoos, Germany
       
Venture-Capital Beteiligung GbR mbH (in Liquidation), Stuttgart, Germany
       
Zend Technologies Ltd., Ramat Gan, Israel
       


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Table of Contents

 
 
 
Reconciliation from U.S. GAAP to IFRS
 
The Consolidated Financial Statements of SAP AG and its subsidiaries have been prepared in accordance with International Financial Reporting Standards (IFRS). Starting with the year ending December 31, 2007 we have prepared Consolidated Financial Statements based on IFRS as required by German and European law. The transition date to IFRS was January 1, 2006.
 
Up to and including fiscal year 2008, we prepared and published two sets of Consolidated Financial Statements, one based on IFRS and one based on U.S. GAAP. In prior years, through the year 2008, our Annual Report on Form 20-F included U.S. GAAP Consolidated Financial Statements. Beginning with our Consolidated Financial Statements as of and for the year ended December 31, 2009, we fully migrated to IFRS and discontinued preparation of U.S. GAAP financial information as of the end of 2009 for our Annual Report on Form 20-F.
 
We provide the following disclosures of our transition from U.S. GAAP to IFRS:
 
Basis of Transition to IFRS
 
Our effective date of transition to IFRS is January 1, 2006. As required by IFRS 1, we have applied all IFRS standards and interpretations that were effective as of December 31, 2007, our reporting date for the first IFRS Consolidated Financial Statements for the year ending December 31, 2007, consistently and retrospectively through the transition date, January 1, 2006. The resulting differences between the IFRS carrying amounts and the carrying amounts of the assets and liabilities in the Consolidated Balance Sheet under U.S. GAAP as at January 1, 2006, were recognized directly in equity at the date of transition to IFRS. However, IFRS 1 provides exemptions and exceptions, of which we applied the following:
 
Business Combination Exemption
 
We have applied the business combination exemption in IFRS 1 and therefore have not restated business combinations that took place prior to January 1, 2006 compared to U.S.GAAP, our previous GAAP. The goodwill arising from these prior acquisitions did not contain additional identifiable intangible assets that should have been separated under IFRS. We have adjusted goodwill from past business combinations for contingent considerations for which payment was estimated to be probable.
 
Employee Benefits Exemption
 
We have elected to recognize all actuarial gains and losses and vested past service cost as at January 1, 2006 in equity. All actuarial gains and losses not previously recognized through application of the corridor approach under U.S. GAAP have been recognized in equity at the date of transition.
 
Any actuarial gains and losses generated after January 1, 2006, have been recognized directly in retained earnings for all of our defined benefit plans as allowed under IAS 19.93A.
 
Cumulative Currency Translation Differences Exemption
 
We have elected to set the previously accumulated cumulative translation adjustment to zero as at January 1, 2006. This exemption has been applied to all subsidiaries in accordance with IFRS 1. The cumulative currency translation losses resulting from the translation of the financial statements of subsidiaries and associated companies were recognized in retained earnings.


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Table of Contents

 
Reconciliation from U.S. GAAP to IFRS and Related Explanations
 
The following reconciliation and notes present the effect of major differences between U.S. GAAP and IFRS on shareholders’ equity and net income as of December 31, 2007 and 2006, respectively:
 
Reconciliation of equity from U.S. GAAP to IFRS
 
 
Reconciliation of net income
 


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Table of Contents

 
(a)  Pensions and Similar Obligations
 
Under IFRS, pension costs and similar obligations are accounted for in accordance with IAS 19. Under U.S. GAAP, we accounted for our pension-benefit liabilities in accordance with FASB ASC Topic 715, Retirement Benefits (“Topic 715”). The differences between IFRS and U.S. GAAP relating to the accounting for pensions comprise the following:
 
  1.  As allowed under IFR 1, we elected to recognize all cumulative actuarial gains and losses at January 1, 2006 (SAP’s transition date to IFRS) with a corresponding offset in retained earnings. The full recognition of the defined benefit obligation in the opening balance sheet led to a lower amount in retained earnings under IFRS. We also recognized actuarial gains and losses after the initial adoption of IFRS in retained earnings. In contrast, the derecognition of the additional minimum liability provided for in accordance with Topic 715, resulted in a lower amount in retained earnings under U.S. GAAP.
 
  2.  Under U.S. GAAP, the cumulative actuarial gains and losses are presented as a component of other comprehensive income. Under IFRS, these are presented within retained earnings, thus resulting in a reclassification adjustment.
 
(b)  Termination Benefits
 
Under IFRS, we account for our German semiretirement program and certain other termination benefits in accordance with IAS 19 “Employee Benefits” while under U.S. GAAP, we applied FASB ASC Topic 712, Nonretirement Postemployment Benefits and FASB ASC Topic 710, Compensation.
 
The bonus feature element (“Aufstockungsbetrag”) of the semiretirement provision is considered a termination benefit under IFRS, so the expected amount for the bonus feature has to be accrued at the time the early retirement agreement is signed. In addition, employers’ offers to encourage voluntary retirements qualify as termination benefits under IFRS, so obligations for probable bonus feature payments to employees are recorded based on management’s best estimate of the number of employees expected to enter into early retirement agreements. Under U.S. GAAP in contrast, only the benefits for the inactive period of contractually bound participants are ratably recognized over the period from signing an early retirement agreement to the end of employment as they are considered post-employment benefits.
 
(c)  Litigation Risks
 
Under IFRS, where appropriate we record a provision for the estimated litigation costs as part of the accrual of the respective lawsuit. Under U.S. GAAP in contrast, we recorded attorneys’ fees and other legal costs associated with litigation and claims when incurred.
 
(d)  Customer-Related Obligations
 
Under U.S. GAAP, we account for certain fixed fee consulting projects using the proportional performance method. Consequently, in case of loss projects we do not record any accruals for losses resulting from these projects. Instead, they are recognized as incurred.
 
Under IFRS, contract accounting is applied for all fixed fee consulting, development and other projects that meet the criteria of IAS 11. Under IFRS, generally the percentage of completion method is applied; in exceptional cases the zero profit margin approach. In general, our projects meet the criteria for applying the percentage of completion method, which also results in the accrual of estimated losses resulting from those projects.


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Table of Contents

 
(e)  Share-Based Compensation Programs
 
Under U.S. GAAP, we have accounted for share-based compensation programs using the intrinsic value-based method according to Accounting Principles Board Opinion 25 Accounting for Stock Issued to Employees until December 31, 2005. As of January 1, 2006, we started applying the fair value recognition provisions of FASB ASC Topic 718, Compensation, Stock Compensation (“Topic 718”).
 
Under IFRS, all share-based payment programs are recorded at fair value. Equity-settled programs are recorded based on grant-date fair value, while liabilities for cash-settled programs are adjusted to current fair value at each reporting date. From January 1, 2006, onwards, the method of accounting for our share-based compensation programs is essentially the same under U.S. GAAP and IFRS.
 
For our cash-settled and equity-settled share-based payment arrangements we have not used the exemption of IFRS 1 in our opening balance sheet but adopted IFRS 2 Share-based payment retrospectively. As a result, the difference between the intrinsic value method and the fair value method was recorded in the opening balance sheet. Due to the fact that certain cash-settled share-based payment programs have been hedged, the increase in liabilities was offset by the recognized portion of the hedge instrument in Other components of equity.
 
(f)  Exchange Differences
 
The increase in accumulated other comprehensive income under U.S. GAAP compared to the amount of other components of equity under IFRS was the result of setting foreign currency losses to zero at January 1, 2006 (SAP’s transition date to IFRS) with a corresponding adjustment in retained earnings as allowed under IFRS 1.
 
(g)  Change in Presentation of Minority Interest and Adjustments
 
During the period in which we prepared our Consolidated Financial Statements on the basis of U.S. GAAP, minority interests were required to be presented as a separate line item between equity and liabilities in the Consolidated Statements of Financial Position and net income under U.S. GAAP only included the income attributable to SAP AG’s shareholders. Under IFRS, minority interests are included in shareholders’ equity. Profit after taxes under IFRS also includes the portion attributable to the minority interest holders.
 
(h)  Other Reconciling Items
 
Both, under U.S. GAAP and IFRS, a liability has to be recorded if it is probable that there will be future economic outflows based on past events and the amount of the obligation can be measured reliably. However, the interpretation of “probable” is not the same under IFRS and U.S. GAAP. While under IFRS probable means more likely than not, under U.S. GAAP probable indicates a higher probability than it does under IFRS. Therefore, we recognized certain provisions under IFRS we did not record under U.S. GAAP.
 
Loans granted to employees primarily consist of interest free or below-market-rate building loans to be recorded at present value. Under U.S. GAAP, we recognize the discount as employee expenses immediately when the loan is granted. IFRS requires capitalizing the discount as prepaid expenses and releasing it ratably over the term of the loan to employee expenses.
 
Restructuring obligations in certain scenarios include provisions for unused lease space which are recognized earlier under IFRS than under U.S. GAAP.


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Table of Contents

 
(i)  Deferred Taxes
 
As the transition from U.S. GAAP to IFRS led to various changes in the valuation of balance sheet positions while the national statutory income tax values remained changed, we have recalculated deferred taxes in accordance with IAS 12 to reflect these valuation differences.
 
(j)  IFRIC 13 adjustment
 
In June 2007, the International Financial Reporting Interpretation Committee issued IFRIC Interpretation 13, Customer Loyalty Programmes (“IFRIC 13”), which addresses the accounting for loyalty award credits (such as “points” or “travel miles”) to customers who buy goods or services. Specifically, it explains how such entities should account for their obligations to provide free or discounted goods or services to customers who redeem award credits. IFRIC 13 became effective on January 1, 2009 and was required to be applied retrospectively. As a result of the retrospective first time application, we adjusted the January 1, 2006 retained earnings balance by €12 million. The effect on the Consolidated Income Statements was immaterial for the years ending December 31, 2007 and 2006, respectively.


S-5

EX-1 2 f03280exv1.htm EXHIBIT 1 exv1
EXHIBIT 1
New Version of the Articles of
SAP Aktiengesellschaft
Registered and domiciled in Walldorf, Germany
 
Version:
New version based on the resolution of the General Meeting of Shareholders dated May 19, 2009
 
 
ARTICLES OF INCORPORATION
 
 
I. General Provisions
Section 1
Corporate Name, Registered Office and Domicile, and Period of Incorporation
1.   The name of the Company is:
 
    SAP AG.
2.   The Company’s registered office and domicile is in Walldorf, Germany.
3.   The Company is incorporated for an indefinite period of time.
Section 2
Corporate Purpose
1.   The corporate purpose of the Company is direct or indirect activity in the area of development, production, and marketing of products and the provision of services in the field of information technology, and particular in the following fields:
  -   Developing and marketing integrated product and service solutions for e-commerce
 
  -   Developing software for information technology and the licensing of its use to others
 
  -   Organization and deployment consulting, as well as user training, for e-commerce and other software solutions
 
  -   Selling, leasing, renting, and arranging the procurement and provision of all other forms of use of information technology systems and relevant accessories
 
  -   Making capital investments in enterprises active in the field of information technology to promote the opening and advancement of international markets in the field of information technology.
2.   The Company is authorized to act in all the business areas listed in paragraph 1 and to delegate such activities to affiliated enterprises within the meaning of the German Stock Corporation Act, sections 15ff; in particular the Company is authorized to delegate its business in whole or in parts to such enterprises. The Company is authorized to establish branch offices in Germany and other countries to found, acquire, and invest in other companies of the same or related kind and to enter into collaboration and joint venture agreements. The Company is further authorized to invest in


 

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enterprises of all kinds principally for the purpose of placing financial resources. The Company is authorized to dispose of investments, to consolidate the management of enterprises in which it participates, to enter into affiliation agreements with such enterprises, or to do no more than manage its shareholding.
3.   The Company is authorized to take all actions and measures that are consistent with the corporate purpose or that directly or indirectly further the corporate purpose.
Section 3
Official Notices and the Transfer of Information
1.   Unless otherwise provided by law, the Company’s official notices shall be made by publication in the electronic German Federal Gazette (elektronischer Bundesanzeiger) exclusively. To the extent that declarations or information are required by law to be made accessible to the shareholders without a specific form being determined for such purpose, publication on the Company’s Internet site shall be sufficient.
2.   Information may also be transmitted to the Company’s shareholders by means of telecommunication, insofar as this is legally permissible.
II. Capital Stock and Shares
Section 4
Capital Stock
1.   The Company’s capital stock amounts to 1,225,683,912 and is divided into 1,225,683,912 no-par value ordinary shares.
2.   The shares are individual shares. They are in bearer form.
3.   Subject to the consent of the Supervisory Board, the Executive Board shall determine the form of the share certificates, dividend coupons, and renewal coupons, as well as bonds and interest coupons. The Company may combine single shares of the same class into share certificates certifying a majority of shares of that class (multiple shares). Shareholders are not entitled to share certificates.
4.   When new shares are issued, the commencement of dividend entitlement in respect of these new shares may be determined in derogation of the German Stock Corporation Act, section 60 (2).
5.   The Executive Board is authorized, subject to the consent of the Supervisory Board, to increase the Company’s capital stock, on one or more occasions on or before May 11, 2010, by up to an aggregate amount of 60 million against contributions in cash by issuing new no-par ordinary voting bearer shares (Authorized Capital I). The new shares shall be offered to the shareholders for subscription. The Executive Board is authorized, however, subject to the consent of the Supervisory Board, to exclude fractional shares from the shareholders’ subscription rights. The Executive Board is authorized, subject to the consent of the Supervisory Board, to determine the further details of the implementation of the capital increases from Authorized Capital I. The Supervisory Board is authorized to amend the wording of the Articles of Association after the full or partial implementation of the capital stock increase from Authorized Capital I or after the expiration of the authorization period in accordance with the scope of the capital increase from Authorized Capital I.
5a.   The Executive Board is authorized, subject to the consent of the Supervisory Board, to increase the Company’s capital stock on one ore more occasions on or before May 8, 2011 by an aggregate amount of up to 180 million against contributions in cash by issuing new no-par value ordinary voting bearer shares (Authorized Capital Ia). The new shares shall be offered to


 

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    the shareholders for subscription. The Executive Board is authorized, however, in each case subject to the consent of the Supervisory Board, to exclude fractional shares from the shareholders’ subscription rights. The Executive Board is authorized, subject to the consent of the Supervisory Board, to determine the further details of the implementation of the capital increases from Authorized Capital Ia. The Supervisory Board is authorized to amend the wording of the Articles of Association after the full or partial implementation of the capital stock increase from Authorized Capital Ia or after the expiration of the authorization period in accordance with the scope of the capital increase from Authorized Capital Ia.
 
6.   The capital stock is subject to a further contingent increase by 35,744,080 by issuing up to 35,744,080 no-par value ordinary voting bearer shares (Contingent Capital IIIa). This contingent capital increase shall be effected only to the extent that the holders of the convertible bonds and stock options that were issued by SAP AG under the SAP AG 2000 Long Term Incentive Plan by virtue of the authorizing resolution adopted by the General Meeting of Shareholders of January 18, 2000, supplemented and adjusted by the resolutions adopted by the General Meeting of Shareholders of May 3, 2001, actually exercise their conversion rights or subscription rights, as the case may be, in respect of ordinary shares in the Company and the Company does not grant treasury shares in satisfaction of such conversion rights or subscription rights. The new shares issued in connection with the exercise of such conversion or subscription rights shall be eligible for dividends as of the beginning of the fiscal year with regard to which, as at the time of exercise of the conversion or subscription rights, no resolution by the General Meeting of Shareholders concerning the appropriation of the retained earnings for the year has been adopted.
7.   The Executive Board is authorized, subject to the consent of the Supervisory Board, to increase the Company’s capital stock, on one or more occasions on or before May 11, 2010, by an aggregate amount of up to 60 million against contributions in cash or in kind by issuing new no-par value ordinary voting bearer shares (Authorized Capital II). The Executive Board is authorized, subject to the consent of the Supervisory Board, to exclude the shareholders’ statutory subscription rights:
  -   In respect of fractional shares
 
  -   Where the capital is increased against contributions in cash and the total pro rata portion of the capital stock attributable to the new shares in respect of which the shareholders’ subscription rights are excluded does not exceed the lower of 10% of the Company’s capital stock at the time of the entry of the authorization or 10% of the Company’s capital stock at the time of the issue of the new shares and the issue price of the new shares is not substantially below the stock exchange price of listed shares of the same class carrying the same rights at the time the Executive Board finally determines the issue price, as provided in Section 203 (1) and (2) and Section 186 (3) sentence 4 AktG; for the purpose of determining the 10% threshold, the pro rata portion of the capital stock attributable to any new or repurchased shares that were issued or sold after May 12, 2005 subject to the simplified exclusion of the shareholders’ subscription rights pursuant to or in accordance with Section 186 (3) sentence 4 AktG as well as the pro rata portion of the capital stock to which any option and/or conversion rights or obligations, as appropriate, under any bonds relate that were issued after May 12, 2005, applying Section 186 (3) sentence 4 AktG mutatis mutandis, are to be deducted
 
  -   Where the capital is increased against contributions in kind in return for the granting of shares in connection with the acquisition of any enterprises or any parts thereof or interests therein.
    The Executive Board is authorized, subject to the consent of the Supervisory Board, to determine the further details of the implementation of capital increases from Authorized Capital II. The Supervisory Board is authorized to amend the wording of the Articles of Association after the full or partial implementation of the capital stock increase from Authorized Capital II or after the expiration of authorization period in accordance with the scope of the capital increase from Authorized Capital II.
 
7a.   The Executive Board is authorized, subject to the consent of the Supervisory Board, to increase the capital stock on one or more occasions on or before May 8, 2011 by an aggregate amount of


 

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    up to 180 million against contributions in cash or in kind by issuing new no-par value ordinary voting bearer shares (Authorized Capital IIa). The Executive Board is authorized, subject to the consent of the Supervisory Board, to exclude the shareholders’ statutory subscription rights:
  -   in respect of fractional shares;
 
  -   where the capital is increased against contributions in cash and the total pro rata amount of capital stock represented by the new shares in respect of which the shareholders’ subscription rights are excluded does not exceed the lower of 10% of the Company’s capital stock existing at the time of the registration of the authorization or 10% of the Company’s capital stock existing at the time of the issue of the new shares and, pursuant to Section 203 (1) and (2) and Section 186 (3) sentence 4 AktG, the issue price of the new shares is not substantially below the stock exchange price of listed shares of the same class carrying the same rights at the time the Executive Board finally determines the issue price; for the purpose of calculating the 10% threshold, the pro rata amount of capital stock represented by any new or repurchased shares that were issued or sold on or after May 9, 2006 subject to the simplified exclusion of the shareholders’ subscription rights pursuant to or in accordance with Section 186 (3) sentence 4 AktG as well as the pro rata amount of capital stock attributable to any option and/or conversion rights under any bonds that were issued on or after May 9, 2006 applying Section 186 (3) sentence 4 AktG mutatis mutandis shall be deducted. To the extent that any new or repurchased shares were issued or sold on or after May 9, 2006, but before the date on which the capital increase from company funds under Item 6 on the agenda of the general meeting of shareholders of May 9, 2006 became effective, subject to the simplified exclusion of the shareholders’ subscription rights pursuant to or in accordance with Section 186 (3) sentence 4 AktG, four times the amount of the pro rata amount of capital stock represented by such shares shall be deducted for the purpose of calculating the 10% threshold. The same applies to the pro rata amount of capital stock attributable to any option and/or conversion rights under any bonds that were issued on or after May 9, 2006, but before the date on which the capital increase from company funds under Item 6 on the agenda of the general meeting of shareholders of May 9, 2006 became effective, applying Section 186 (3) sentence 4 AktG mutatis mutandis, provided that the option and/or conversion rights after the capital increase from company funds do not already relate to four times the number of shares by operation of law or due to anti-dilution provisions;
 
  -   where the capital is increased against contributions in kind for the granting of shares in connection with the acquisition of any enterprises or any parts thereof or interests therein.
    The Executive Board is authorized, subject to the consent of the Supervisory Board, to determine the further details of the implementation of capital increases from Authorized Capital IIa. The Supervisory Board is authorized to amend the wording of the Articles of Association after the full or partial implementation of the capital stock increase from Authorized Capital IIa or after the expiration of the authorization period in accordance with the scope of the capital increase from Authorized Capital IIa.
 
8.   The capital stock shall be subject to a further contingent increase by up to 25 million by issuing up to 25 million no-par value ordinary voting bearer shares (Contingent Capital IV). The contingent capital increase shall be implemented only to the extent that the holders or creditors of convertible bonds or warrants under the warrant-linked bonds issued or guaranteed by SAP AG or any of its direct or indirect majority holdings on or before May 8, 2011 by virtue of the authorization resolved by the annual general meeting of shareholders of May 9, 2006 exercise their conversion or option rights and no other methods for servicing these rights are used. The new shares shall in each case be issued at the conversion or option price to be determined in accordance with the above authorization resolution. The new shares shall participate in the profits as from the beginning of the fiscal year in which they are created as a result of the exercise of conversion or option rights. The Executive Board shall be authorized to determine the further details of the implementation of the contingent capital increase.
8a.   The capital stock shall be subject to a further contingent increase by up to 75 million, divided into up to 75 million no-par value ordinary voting bearer shares (Contingent Capital IVa). The contingent capital increase shall be implemented only to the extent that the holders or creditors of


 

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    convertible bonds or warrants under the warrant-linked bonds issued or guaranteed by SAP AG or any of its direct or indirect majority holdings on or before May 8, 2011 by virtue of the authorization resolved by the annual general meeting of shareholders of May 9, 2006 exercise their conversion or option rights and no other methods for servicing these rights are used. The new shares shall in each case be issued at the conversion or option price to be determined in accordance with the above authorization resolution. The new shares shall participate in the profits as from the beginning of the fiscal year in which they are created as a result of the exercise of conversion or option rights. The Executive Board shall be authorized to determine the further details of the implementation of the contingent capital increase.
 
9.   The capital stock is subject to a further contingent increase by 2,061,992 by issuing up to 2,061,992 non-voting bearer preference shares carrying a preferential right to profits pursuant to Section 23 (6) of the Articles of Incorporation and ranking equally with any preference shares previously issued under the previous Contingent Capital II and this Contingent Capital (Contingent Capital III). This contingent capital increase shall be effected only to the extent that the holders of convertible bonds and stock options issued by SAP AG on or before March 16, 2001 under the SAP AG 2000 Long Term Incentive Plan by virtue of the authorization resolution adopted by the General Meeting of Shareholders of January 18, 2000 are entitled to any conversion rights or subscription rights, as the case may be, in respect of preference shares in the Company and actually exercise those rights and the Company does not grant treasury shares in satisfaction of the conversion rights or subscription rights, as the case may be. The new shares issued in connection with the exercise of such conversion or subscription rights are eligible for dividends as of the beginning of the fiscal year with regard to which, as at the time of the exercise of the conversion or subscription rights, no resolution by the General Meeting of Shareholders concerning the appropriation of retained earnings for the year has been adopted.
 
10.   The capital stock is subject to a further contingent increase by 72,187,964 by issuing up to 72,187,964 no-par value ordinary voting bearer shares (Contingent Capital VI). This contingent capital increase shall be effected only to the extent that the holders of the stock options issued by SAP AG under the SAP Stock Option Plan 2002 on or before April 30, 2007 by virtue of the authorizing resolution of the General Meeting of Shareholders of May 3, 2002 actually exercise their subscription rights in respect of shares in the Company and the Company does not grant treasury shares in satisfaction of such subscription rights, or such subscription rights are satisfied by way of having shares in the Company transferred to the beneficiaries by a credit institution acting under an agreement with the Company. The new shares issued in connection with the exercise of such subscription rights shall be eligible for dividends with effect from the beginning of the fiscal year with regard to which, at the time of exercise of the subscription right, no resolution by the General Meeting of Shareholders concerning the appropriation of the retained earnings for the year has been adopted.


 

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III. Constitution and Management of the Company
Section 5
Governing Bodies
The Company’s governing bodies are:
a)   The Executive Board
b)   The Supervisory Board
c)   The General Meeting of Shareholders
The Executive Board
Section 6
Composition of the Executive Board
1.   The Executive Board shall consist of at least two persons. The appointment of deputy members of the Executive Board is admissible. The latter have the same rights as the full members of the Executive Board regarding the external representation of the Company.
2.   The determination of the number and the appointment of the full members and the deputy members of the Executive Board, the conclusion of their employment contracts, and the revocation of their appointments are the responsibility of the Supervisory Board, as are the appointment of a member of the Executive Board as chairperson of the Executive Board and the appointment of one or more member/s of the Executive Board as deputy chairperson/s of the Executive Board.
Section 7
Rules of Procedure and Resolutions of the Executive Board
1.   The Executive Board shall unanimously adopt its own rules of procedure.
2.   Resolutions of the Executive Board shall be adopted by a simple majority vote. Should a vote be tied, the chairperson of the Executive Board, or — if the chairperson is unable to vote — the deputy chairperson of the Executive Board shall have the casting vote.
Section 8
Legal Representation of the Company
The Company shall be legally represented
a)   By two members of the Executive Board
b)   By one member of the Executive Board acting jointly with one registered authorized officer of the Company (a procurist in the meaning of the German Commercial Code, sections 48-53)
Section 9
Limitation of the Executive Board’s Authority
The Executive Board owes a duty to the Company to adhere to the limitations imposed by the Articles of Incorporation or the Supervisory Board regarding the scope of its management authority or which


 

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result from a resolution adopted by the General Meeting of Shareholders pursuant to the German Stock Corporation Act, section 119.
The Supervisory Board
Section 10
Composition, Term of Office
1.   The Supervisory Board shall be composed of 16 members. The shareholders shall elect eight members, and the employees shall elect eight members in accordance with the provisions of the German Codetermination Act of 1976.
2.   Unless the General Meeting of Shareholders specifies a shorter term of office when electing individual members of the Supervisory Board or the entire Supervisory Board, the members of the Supervisory Board shall be appointed for a period ending with the General Meeting of Shareholders at which the acts of the Supervisory Board were formally approved for the fourth fiscal year following commencement of the term of office, not counting the fiscal year in which their term of office commences.
3.   Substitutes for shareholders’ representatives on the Supervisory Board may be elected to replace members who resign prior to the expiry of their term; the order of their succession shall be stipulated at the time of their election.
4.   In the event that a shareholders’ representative is elected to replace a member of the Supervisory Board who resigns, the successor shall be appointed for the remaining term of office of the resigning member. In the event that a substitute member succeeds the resigning member, his or her term of office shall expire either as of the conclusion of the next General Meeting of Shareholders at which new members of the Supervisory Board are elected or at the latest upon expiry of the term of office of the resigning member of the Supervisory Board. In the event that the General Meeting of Shareholders elects a new representative to replace a member who has already been succeeded by a substitute member, the successor reverts to his or her position as substitute member.
5.   The members and substitute members of the Supervisory Board may resign from office by submitting a written statement addressed to the chairperson of the Supervisory Board or to the Executive Board observing a period of notice of four weeks.
Section 11
Duties and Responsibilities of the Supervisory Board
1.   The Supervisory Board shall have all of the duties and rights that are conferred upon it by law, the Articles of Incorporation, or otherwise. Both the Executive and Supervisory Boards shall be entitled to call a General Meeting of Shareholders.
2.   The Supervisory Board shall be authorized to amend the Articles of Incorporation where such amendments only concern the wording.
3.   The Supervisory Board shall be entitled at any time to supervise all management activities of the Executive Board and to this end to inspect and examine all books and records as well as the assets of the Company.


 

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4.   The Executive Board shall report to the Supervisory Board continuously to the extent stipulated by law.
5.   The Supervisory Board may set up committees from among its number and, to the extent permitted by law, may delegate decision-making powers to them.
Section 12
Declarations of Intent of the Supervisory Board
1.   Declarations of intent of the Supervisory Board and its committees shall be given on behalf of the Supervisory Board by the chairperson or — should he or she be unable to do so — by the deputy chairperson.
2.   The chairperson of the Supervisory Board or his or her deputy shall be the permanent representative of the Supervisory Board vis-à-vis third parties, especially vis-à-vis courts and authorities as well as the Executive Board.
Section 13
Chairperson and Deputy Chairperson
1.   Following a General Meeting of Shareholders at which all members of the Supervisory Board to be elected by the General Meeting of Shareholders have been newly appointed, a meeting of the Supervisory Board shall take place, which shall be held without special invitation. At this meeting the Supervisory Board shall elect a chairperson and a deputy chairperson from among its number for the term of its office.
2.   If a chairperson or a deputy chairperson of the Supervisory Board is not elected with the required majority, there shall be a second ballot to elect the chairperson and the deputy chairperson of the Supervisory Board. In this ballot the members representing the shareholders shall elect the chairperson and the members representing the employees shall elect the deputy chairperson; in both cases a simple majority of the votes cast is required.
3.   Following the election of the chairperson and the deputy chairperson of the Supervisory Board, the Supervisory Board shall form a committee in order to exercise the duties stipulated in the German Codetermination Act, section 31 (3) sentence 1. This committee shall consist of the chairperson and the deputy chairperson of the Supervisory Board as well as two other members of the Supervisory Board, one to be elected by the employees’ representatives and the other by the shareholders’ representatives on the Supervisory Board. Both members shall be elected by a simple majority vote.
4.   If the chairperson is unable to discharge the duties of his or her office, the deputy chairperson shall do so in his or her place. This provision shall not affect section 20 (1).
5.   If the chairperson or deputy chairperson leaves the Supervisory Board before the end of his or her term of office, an election shall be held without delay to replace him or her. The same shall apply if any other member of the committee referred to in paragraph 3 leaves before the end of his or her term of office.


 

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Section 14
Invitations to Meetings and Resolutions
1.   The Supervisory Board shall adopt its own rules of procedure by a simple majority vote. The following provisions apply to invitations to meetings, quorums, and resolutions. Supplementary provisions may be stipulated in the rules of procedure.
2.   The chairperson shall call the Supervisory Board meetings by written, e-mail, facsimile, or computer facsimile message allowing a notice period of 14 days before the day of the meeting. The day on which the message calling the meeting is sent and the day of the meeting do not count toward the notice period. In urgent cases, the chairperson may shorten the notice period and also call the meeting by word of mouth or by telephone, telex, telegram, or any other appropriate means of electronic transmission.
3.   In the regular case, the meetings of the Supervisory Board and its committees shall be by way of members’ attendance in person. The Supervisory Board may provide in its rules of procedure that the meetings of the Supervisory Board and its committees may also be held by video conference or that individual members of the Supervisory Board may attend the meeting by way of video transmission, subject to the proviso that in such cases, resolutions may also be adopted by video conference or by way of video transmission, respectively.
4.   The Supervisory Board may provide in its rules of procedure for the permissibility of the adoption of resolutions of the Supervisory Board and its committees outside meetings in correspondence, by telephone or in any other similar manner suitable for the adoption of resolutions, in particular by videoconference. Any resolutions adopted by telephone or by any other non-written transmission procedures shall be subsequently confirmed in writing.
5.   The Executive Board may attend the meetings of the Supervisory Board in an advisory capacity.
6.   The quorum for a meeting of the Supervisory Board shall be eight members. Unless otherwise required by law or these Articles of Incorporation, the resolutions of the Supervisory Board shall be adopted by a simple majority of the votes cast. In the event that a vote in the Supervisory Board is tied, and if one further vote on the same motion is also tied, the chairperson shall have the casting vote. Such casting vote may be cast in the manner specified in paragraphs 3 and 4 above. The deputy chairperson shall not have a casting vote.
Section 15
Duty of Secrecy
1.   The members of the Supervisory Board shall maintain secrecy in respect of any confidential information and secrets of the Company, notably business and trade secrets, that become known to them because of their membership of the Supervisory Board. Persons attending meetings of the Supervisory Board who are not members of the Supervisory Board shall be expressly enjoined to secrecy.
2.   In the event that a member of the Supervisory Board intends to pass information on to a third party, he or she shall notify the Supervisory Board and the Executive Board of that intention in advance, naming the persons he or she wishes to inform. The Supervisory Board and the Executive Board must be given the opportunity to decide prior to the disclosure of information whether they consider such disclosure to violate paragraph 1 or not. The decision shall be delivered by the chairperson of the Supervisory Board and the chairperson of the Executive Board.


 

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3.   The members of the Supervisory Board shall continue to maintain secrecy as set forth in the foregoing paragraphs after they leave the Supervisory Board.
Section 16
Remuneration
1.   Each member of the Supervisory Board shall, in addition to the reimbursement of his or her expenditure, receive a remuneration composed of fixed elements and a variable element.
2.   The fixed remuneration element shall be 75,000 for the chairperson, 50,000 for the deputy chairperson, and 37,500 for the other members of the Supervisory Board. For the membership of a Supervisory Board Committee, the members of the Supervisory Board shall in addition receive a fixed remuneration of 2,500, provided that the relevant committee met during the fiscal year; the chairperson of the committee shall receive 5,000. The fixed remuneration element shall be due for payment after the end of the fiscal year.
3.   The variable remuneration element shall be 8,000 for the chairperson, 6,000 for the deputy chairperson and 4,000 for the other members of the Supervisory Board for each 0.01 by which the dividend distributed per share exceeds 0.25.
4.   The aggregate remuneration excluding the remuneration for committee membership shall not, however, exceed 200,000 for the chairperson, 150,000 for the deputy chairperson, and 100,000 for the other members of the Supervisory Board.
5.   Any members of the Supervisory Board having served for less than the entire fiscal year shall receive one twelfth of their respective remuneration for each month of service commenced. The same shall apply with respect to the increased remuneration of the chairperson and the deputy chairperson pursuant to Section 16 (2) sentence 1 of the Articles of Association and the remuneration for the chairperson and the members of a committee pursuant to Section 16 (2) sentence 2 of the Articles of Association.
6.   Any value-added tax or sales tax invoiced by a member of the Supervisory Board or shown in a credit memo against the invoice shall additionally be paid in the applicable statutory amount.
The General Meeting of Shareholders
Section 17
Calling the General Meeting of Shareholders
1.   The General Meeting of Shareholders shall be held in the domicile of the Company, at a location within a radius of 50 km from the domicile of the company, or in a city in the Federal Republic of Germany where a stock exchange is located. In the event that it is difficult to hold the General Meeting of Shareholders at these venues, the Executive Board or the Supervisory Board may call the meeting at a different venue. The invitation shall state the venue of the General Meeting of Shareholders.
2.   The Executive Board or the Supervisory Board shall call the General Meeting of Shareholders.
3.   The General Meeting of Shareholders shall be called by publication of a single announcement in the electronic German Federal Gazette (elektronischer Bundesanzeiger), giving the information required by law, no less than 30 days prior to the day by the end of which the shareholders are required to submit their applications pursuant to Section 18 (2) of the Articles of Incorporation. The calling period shall be determined in accordance with the statutory provisions.


 

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Section 18
Right to Attend the General Meeting of Shareholders
1.   Shareholders are entitled to attend the General Meeting of Shareholders and to exercise their voting rights only if they have submitted an application prior to the General Meeting of Shareholders and furnished proof to the Company of their shareholding.
2.   Application shall be made in text form in German or English and must be received by the Company at the address stated for such purpose in the calling notice no later than on the seventh day prior to the date of the General Meeting of Shareholders. For the purpose of determining the time limit, the statutory provisions shall apply. The calling notice may provide for a shorter period between the day of the General Meeting of Shareholders and the final application day.
3.   Proof of shareholding shall be furnished by way of proof issued by a depositary institution in text form in German or English. The proof issued by the depositary institution shall relate to the beginning of the 21st day prior to the General Meeting of Shareholders. Paragraph 2 shall apply to the furnishing of proof mutatis mutandis.
4.   The applicability of any other application or proof procedure available under mandatory law shall remain unaffected.
Section 19
Voting Rights
1.   Each ordinary share carries one vote. If any preference shares in the Company have been issued, they shall not carry voting rights except as required by law. To the extent that such preference shares carry voting rights in accordance with applicable law, each preference share shall carry one vote.
2.   Voting rights may be exercised by proxy. The authorization of a proxy designated by the Company may also be granted and revoked via a password-protected Internet dialogue provided by the Company. In all other respects, the form in which an authorization is granted and revoked and in which it is to be evidenced to the Company shall be as permitted by law.
3.   If no share certificates have been issued, the invitation to the General Meeting of Shareholders shall stipulate the provisions that have to be fulfilled by the shareholders in order to prove their voting rights.
Section 20
Leadership of the General Meeting of Shareholders
Participation of Executive Board Members and Supervisory Board Members,
Video Transmission
1.   The chairperson of the Supervisory Board shall preside over the General Meeting of Shareholders. If he or she is unable to do so, he or she shall determine another member of the Supervisory Board to discharge this duty. If the chairperson is prevented from presiding over the meeting and has not determined another member to take his or her place, a member of the Supervisory Board elected by the shareholders’ representatives on the Supervisory Board shall preside over the General Meeting of Shareholders.
2.   The chairperson shall chair the proceedings and shall determine both the order of the agenda and the order and form of voting. The chairperson may also impose a reasonable time limit on the


 

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    shareholders’ right to ask questions and to speak; the chairperson may in particular reasonably determine a timeframe for the meeting, the discussions regarding the individual items on the agenda as well as for the individual questions and speaking contributions. The result of a vote may be determined by subtracting the affirmative votes or the negative votes and the abstentions from the total number of votes to which the voters are entitled.
3.   The members of the Executive Board and Supervisory Board should take part in the General Meeting of Shareholders in person. If any member of the Supervisory Board is unable to attend the General Meeting of Shareholders in person because he or she has good reason to be abroad, it is possible for him or her to take part via video transmission.
4.   The General Meeting of Shareholders can be transmitted by video in part or in full. The public may have unrestricted access to the transmission. The manner of transmission shall be announced in the invitation.
Section 21
Resolutions of the General Meeting of Shareholders
1.   The resolutions of the General Meeting of Shareholders shall be adopted with the majorities provided by law.
2.   If a vote is tied, the motion shall be deemed rejected, except in the case of election ballots.
3.   If no candidate receives a simple majority of votes during the first ballot in an election, a second, deciding ballot shall be conducted between the candidates who received the largest number of votes. If the second ballot is tied, the election shall be determined by drawing lots.
Section 22
Record of the General Meeting of Shareholders
1.   The proceedings at the General Meeting of Shareholders shall be recorded by notarial deed, and the record shall be signed by the notary public.
2.   The record shall have full probative value for the shareholders, both with regard to their relationship inter se and in their relationship to their representatives.
3.   The proxy documents need not be attached to the record.
IV. Annual Financial Statements and Appropriation of Retained Earnings
Section 23
Fiscal Year, Annual Report, Annual Financial Statements and Consolidated Annual Financial
Statements, Formal Approval of the Acts of the Executive and Supervisory Boards, Distribution of
Retained Earnings
1.   The fiscal year shall be the calendar year.
2.   In the first three months of each fiscal year, the Executive Board shall prepare the annual financial statements, the consolidated annual financial statements, the review of operations, and the review


 

Articles of SAP AG reflecting the changes resolved by the General Meeting of Shareholders May 9, 2006

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    of group operations for the previous fiscal year and submit them to the Supervisory Board and to the auditor. At that time the Executive Board shall submit to the Supervisory Board the proposal it wishes to make to the Annual General Meeting of Shareholders concerning the appropriation of retained earnings. These provisions do not affect the provisions in the German Commercial Code, sections 298 (3) and 315 (3).
3.   The annual financial statements, the consolidated annual financial statements, the review of operations, the review of group operations, the Supervisory Board’s report pursuant to the German Stock Corporation Act, section 171 (2), and the Executive Board’s proposal for the appropriation of the retained earnings shall be available for the shareholders’ inspection at the offices of the Company from the time when the Annual General Meeting of Shareholders is called. The obligations under the foregoing sentence shall not apply if the specified documents are made available on the Company’s website for the same period of time.
4.   Each year, after receiving the Supervisory Board’s report pursuant to the German Stock Corporation Act, section 171 (2), the Annual General Meeting of Shareholders shall resolve within the first eight months of the fiscal year on the formal approval of the acts of the Executive and Supervisory Boards, the appropriation of the retained earnings, the appointment of the auditor, and in the cases provided for by law, the adoption of the annual financial statements, and approval of the consolidated annual financial statements.
5.   When approving the annual financial statements, the Executive and Supervisory Boards shall be authorized to transfer to revenue reserves either all or part of the annual net income remaining after deduction of amounts to be transferred to the legal reserves and of any accumulated losses carried forward. The Executive and Supervisory Boards may not transfer more than one half of the annual net income if, after such transfer, the other revenue reserves would exceed one half of the capital stock.
6.   If any non-voting preference shares in the Company have been issued, the holders of such preference shares shall receive a share of the retained earnings to be distributed that exceeds the dividend paid on ordinary shares by at least 1 euro cent and is equal to not less than 1 euro cent per preference share. In the event that the retained earnings of a fiscal year are not sufficient to pay the preferred amount pursuant to sentence 1, the retained earnings of the subsequent fiscal year shall first be used to pay the arrears without interest before the entire preferred amount for that fiscal year is distributed to the holders of preference shares. In the event of there being outstanding preferred amounts for several fiscal years, the retained earnings shall first be used to pay the arrears without interest in the order of their accrual, and when all arrears have been paid, the remainder shall be used to pay the preferred amount for the fiscal year preceding the dividend distribution. The right to back payment constitutes part of the share in the profits of that fiscal year of which the retained earnings are used to make the back payment on the preference shares.
7.   Instead of distributing a cash dividend, the Annual General Meeting of Shareholders can resolve to appropriate retained earnings by way of distribution in kind.
Section 24
Costs of Incorporation and Conversion
The Company shall bear all costs connected with its incorporation and conversion, estimated to be DM250,000.
 
- End of Articles of Incorporation -


 

Articles of SAP AG reflecting the changes resolved by the General Meeting of Shareholders May 9, 2006

Page 14

 
5 UR 706/2009
Certificate
(German Stock Corporation Act, Section 181 (1))
I certify that in this complete text of the Articles of Incorporation, section 19 (2) is amended as resolved, and that the unamended provisions correspond to the last previous full text of the Articles of Incorporation filed on the commercial register.
The amendment reflects the resolution, shown in my original record 5 UR 706/2009, adopted in connection with item 7 of the agenda of the General Meeting of Shareholders of May 19, 2009.
Heidelberg, May 19, 2009
Notaries’ Office No. 5 Heidelberg
G a u l, Head of Notaries’ Office, Notary Public
EX-4.6 3 f03280exv4w6.htm EXHIBIT 4.6 exv4w6
Exhibit 4.6
EUR 1,500,000,000
CREDIT FACILITY AGREEMENT
dated 15 September 2009
SAP AG
as Borrower
DEUTSCHE BANK AG
J.P. MORGAN PLC
THE ROYAL BANK OF SCOTLAND PLC
as Mandated Lead Arrangers
DEUTSCHE BANK LUXEMBOURG S.A.
as Agent
and
Others
 
SYNDICATED REVOLVING
CREDIT FACILITY AGREEMENT
 
(HENGELER MUELLER LOGO)
RECHTSANWÄLTE


 

CONTENTS
         
CLAUSE   PAGE  
1. Definitions and Interpretation
    1  
 
2. The Facility
    16  
 
3. Purpose
    19  
 
4. Conditions of Utilisation
    19  
 
5. Utilisation
    21  
 
6. Optional Currencies
    22  
 
7. Repayment
    23  
 
8. Prepayment and Cancellation
    24  
 
9. Interest
    28  
 
10. Interest Periods
    29  
 
11. Changes to the Calculation of Interest
    29  
 
12. Fees
    31  
 
13. Tax Gross up and Indemnities
    33  
 
14. Increased Costs
    38  
 
15. Other Indemnities
    39  
 
16. Mitigation by the Lenders
    41  
 
17. Costs and Expenses
    41  
 
18. Representations
    43  
 
19. Information Undertakings
    46  
 
20. General Undertakings
    52  
 
21. Events of Default
    56  
 
22. Changes to the Lenders
    61  
 
23. Changes to the Borrower
    67  
 
24. Role of the Agent and the Mandated Lead Arrangers
    68  

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CLAUSE   PAGE  
25. Conduct of Business by the Finance Parties
    75  
 
26. Sharing Among the Finance Parties
    75  
 
27. Payment Mechanics
    78  
 
28. Set-off
    81  
 
29. Notices
    81  
 
30. Calculations and Certificates
    83  
 
31. Partial Invalidity
    83  
 
32. Remedies and Waivers
    84  
 
33. Amendments and Waivers
    84  
 
34. Confidentiality
    86  
 
35. Governing Law
    93  
 
36. Jurisdiction
    93  
 
37. Conclusion of this Agreement (Vertragsschluss)
    93  
 
SCHEDULE 1 The Original Lenders
    94  
 
SCHEDULE 2 Conditions Precedent
    96  
 
SCHEDULE 3 Requests
    97  
 
SCHEDULE 4 Mandatory Cost Formulae
    99  
 
SCHEDULE 5 Forms of Transfer and Assignment Certificates
    103  
 
SCHEDULE 6 Existing Security
    109  
 
SCHEDULE 7 Confidentiality Undertaking
    110  
 
SCHEDULE 8 Timetables
    115  
 
SCHEDULE 9 Reservations
    117  
 
SCHEDULE 10 Form of Increase Confirmation
    120  
 
SIGNATURES
    123  

II


 

THIS AGREEMENT is dated 15 September 2009 and made between:
(1)   SAP AG (the “Borrower”);
 
(2)   DEUTSCHE BANK AG, J.P. MORGAN PLC and THE ROYAL BANK OF SCOTLAND PLC (the “Mandated Lead Arrangers”);
 
(3)   THE FINANCIAL INSTITUTIONS listed in Schedule 1 as lenders (the “Original Lenders”); and
 
(4)   DEUTSCHE BANK LUXEMBOURG S.A. as agent of the other Finance Parties (the “Agent”).
IT IS AGREED as follows:
SECTION 1
INTERPRETATION
1.   DEFINITIONS AND INTERPRETATION
 
1.1   Definitions
 
    In this Agreement:
 
    Additional Cost Rate” has the meaning given to it in Schedule 4 (Mandatory Cost formulae).
 
    Affiliate” means, in relation to any person, a Subsidiary of that person or a Holding Company of that person or any other Subsidiary of that Holding Company.
 
    Agent’s Spot Rate of Exchange” means the Agent’s spot rate of exchange for the purchase of the relevant currency with the Base Currency in the European foreign exchange market at or about 12:00 noon on a particular day.
 
    Approval” means the approval (Zustimmung) to a Utilisation granted by the supervisory board of the Borrower.
 
    Assignment Certificate” means a certificate substantially in the form set out in Part II (Form of Assignment Certificate) of Schedule 5 (Forms of Transfer and Assignment Certificates) or in any other form agreed between the Agent and the Borrower.
 
    Assignment Date” means, in relation to an assignment pursuant to Clause 22.2(d) (Conditions of assignment or assignment and transfer by assumption of contract (Vertragsübernahme)), the later of:

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  (a)   the proposed Assignment Date specified in the Assignment Certificate; and
 
  (b)   the date on which the Agent accepts the Assignment Certificate.
Authorisation” means an authorisation, consent, approval (other than an Approval), resolution, licence, exemption, filing, notarisation or registration.
Availability Period” means the period from and including the date of this Agreement to and including the day falling one month prior to the Termination Date.
Available Commitment” means a Lender’s Commitment minus:
  (a)   the Base Currency Amount of its participation in any outstanding Loans; and
 
  (b)   in relation to any proposed Utilisation, the Base Currency Amount of its participation in any Loans that are due to be made on or before the proposed Utilisation Date,
other than that Lender’s participation in any Loans that are due to be repaid or prepaid on or before the proposed Utilisation Date.
Available Facility” means the aggregate for the time being of each Lender’s Available Commitment.
Base Currency” means euro.
Base Currency Amount” means, in relation to a Loan, the amount specified in the Utilisation Request for that Loan (or, if the amount requested is not denominated in the Base Currency, that amount converted into the Base Currency at the Agent’s Spot Rate of Exchange on the date which is three Business Days before the Utilisation Date or, if later, on the date the Agent receives the Utilisation Request) adjusted to reflect any repayment or prepayment of the Loan.
Break Costs” means the amount (if any) by which:
  (a)   the interest (but excluding the Margin) which a Lender should have received for the period from the date of receipt of all or any part of its participation in a Loan or Unpaid Sum to the last day of the current Interest Period in respect of that Loan or Unpaid Sum, had the principal amount or Unpaid Sum received been paid on the last day of that Interest Period;

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exceeds:
  (b)   the amount which that Lender would be able to obtain by placing an amount equal to the principal amount or Unpaid Sum received by it on deposit with a leading bank in the European interbank market for a period starting on the Business Day following receipt or recovery and ending on the last day of the current Interest Period.
Business Day” means a day (other than a Saturday or Sunday) on which banks are open for general business in Luxembourg and Frankfurt am Main and:
  (a)   (in relation to any date for payment or purchase of a currency other than euro) the principal financial centre of the country of that currency; or
 
  (b)   (in relation to any date for payment or purchase of euro) any TARGET Day.
Commitment” means:
  (a)   in relation to an Original Lender, the amount in the Base Currency set opposite its name under the heading “Commitment” in Schedule 1 (The Original Lenders) and the amount of any other Commitment transferred to it under this Agreement or assumed by it in accordance with Clause 2.2 (Increase); and
 
  (b)   in relation to any other Lender, the amount in the Base Currency of any Commitment transferred to it under this Agreement or assumed by it in accordance with Clause 2.2 (Increase),
to the extent not cancelled, reduced or transferred by it under this Agreement.
Confidential Information” means all information relating to the Borrower, the Group, the Finance Documents or the Facility of which a Finance Party becomes aware in its capacity as, or for the purpose of becoming, a Finance Party or which is received by a Finance Party in relation to, or for the purpose of becoming a Finance Party under, the Finance Documents or the Facility from either:
  (a)   any member of the Group or any of its advisers; or
 
  (b)   another Finance Party, if the information was obtained by that Finance Party directly or indirectly from any member of the Group or any of its advisers,
in whatever form, and includes information given orally and any document, electronic file or any other way of representing or recording information which

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contains or is derived or copied from such information but excludes information that:
  (i)   is or becomes public information other than as a direct or indirect result of any breach by that Finance Party of Clause 34 (Confidentiality); or
 
  (ii)   is identified in writing at the time of delivery as non-confidential by any member of the Group or any of its advisers; or
 
  (iii)   is known (and has been lawfully obtained) by that Finance Party before the date the information is disclosed to it in accordance with paragraphs (a) or (b) above or is lawfully obtained by that Finance Party after that date, from a source which is, as far as that Finance Party is aware, unconnected with the Group and which, in either case, as far as that Finance Party is aware, has not been obtained in breach of, and is not otherwise subject to, any obligation of confidentiality.
Confidentiality Undertaking” means a confidentiality undertaking substantially in a recommended form of the LMA as set out in Schedule 7 (Confidentiality Undertaking) or in any other form agreed between the Borrower and the Agent.
Default” means an Event of Default or any event or circumstance specified in Clause 21 (Events of Default) which would (with the expiry of a grace period under the Finance Documents and the giving of notice under the Finance Documents or any combination of any of the foregoing) be an Event of Default.
Defaulting Lender” means any Lender:
  (a)   which has:
  (i)   failed to make its participation in a Loan available in accordance with Clause 5.4 (Lenders’ participation) unless such failure is caused by administrative or technical error and payment is made within 5 Business Days of its due date; or
 
  (ii)   notified the Agent that it will not make its participation in a Loan available by the Utilisation Date of that Loan in accordance with Clause 5.4 (Lenders’ participation),
unless the Lender is disputing in good faith whether it is contractually obliged to make the payment in question;
  (b)   which has otherwise rescinded or repudiated a Finance Document or has expressly declared its intention to rescind or repudiate a Finance Document;

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  (c)   in respect of which there has been appointed a liquidator, receiver, administrator, administrative receiver, compulsory manager or other similar officer (other than, in relation to a Dutch Lender, the appointment of a trustee (curator) under or pursuant article 1:76 of the Dutch Act on Financial Supervision (Wet op het financieel toezicht) to the extent that such appointment is not publicly disclosed); or
 
  (d)   in respect of which a moratorium or any other measure under section 46a of the German Banking Act (Kreditwesengesetz) is imposed or a similar or related measure is taken by a competent regulator in any other jurisdiction.
EURIBOR” means, in relation to any Loan in euro:
  (a)   the applicable Screen Rate; or
 
  (b)   (if no Screen Rate is available for the Interest Period of that Loan) the arithmetic mean of the rates (rounded upwards to four decimal places) as supplied to the Agent at its request quoted by the Reference Banks to leading banks in the European interbank market;
as of the Specified Time on the Quotation Day for the offering of deposits in euro for a period comparable to the Interest Period of the relevant Loan.
Event of Default” means any event or circumstance specified as such in Clause 21 (Events of Default).
Existing 2004 Facility” means the EUR 1,000,000,000 syndicated multicurrency revolving credit facility agreement entered into by the Borrower and others on 5 November 2004.
Facility” means the revolving loan facility made available under this Agreement as described in Clause 2.1 (The Facility).
Facility Office” means the office or offices notified by a Lender to the Agent in writing on or before the date it becomes a Lender (or, following that date, by not less than five Business Days’ written notice) as the office or offices through which it will perform its obligations under this Agreement.
Fee Letter” means the letter dated 3 August 2009, which has been signed by the Borrower on 4 August 2009 and any other letter or letters dated on or about the date of this Agreement between the Mandated Lead Arrangers and the Borrower (or the Agent and the Borrower) setting out any of the fees referred to in Clause 12 (Fees).

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Finance Document” means this Agreement, the Mandate Letter, any Fee Letter, any Increase Confirmation and any other document designated as such by the Agent and the Borrower.
Finance Parties” means the Agent, the Mandated Lead Arrangers and the Lenders.
Financial Indebtedness” means any indebtedness for or in respect of:
  (a)   monies borrowed;
 
  (b)   any amount raised by acceptance under any acceptance credit facility or dematerialised equivalent;
 
  (c)   any amount raised pursuant to the issue of bonds, notes, debentures or any similar instrument;
 
  (d)   the amount of any liability in respect of any lease or hire purchase contract which would, in accordance with GAAP, be treated as a finance or capital lease;
 
  (e)   receivables sold or discounted (other than any receivables to the extent they are sold on a non-recourse basis);
 
  (f)   any currency or interest derivative transaction entered into in connection with protection against or benefit from fluctuation in any rate or price of any currency or interest rate (and, when calculating the value of any derivative transaction, only the marked to market value shall be taken into account);
 
  (g)   any counter-indemnity obligation in respect of a guarantee, indemnity, bond, standby or documentary letter of credit or any other instrument issued by a bank or financial institution; and
 
  (h)   (without double counting) the amount of any liability in respect of any guarantee or indemnity for any of the items referred to in paragraphs (a) to (g) above,
provided that, for the purposes of Clause 21.4 (Cross Default) only, the items referred to in paragraphs (b), (d), (e) and (g) above shall be disregarded and accordingly for the purposes of Clause 21.4 (Cross Default) only, paragraph (h) above shall be construed as referring to the items referred to in paragraphs (a), (c) and (f) above only.
French Company” means any member of the Group incorporated or otherwise organised under the laws of France.

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GAAP” means generally accepted accounting principles in the Federal Republic of Germany (“German GAAP”) in effect as of the date to which the respective financial statements relate and consistently applied except that:
  (a)   in respect of any consolidated financial statements of the Group “GAAP” means U.S. GAAP or IFRS or any other accounting principles which the Borrower may legally be required to adhere to; and
 
  (b)   in respect of any unconsolidated financial statements of the Borrower “GAAP” includes IFRS if such unconsolidated financial statements are permitted by applicable law to be prepared on such basis instead of German GAAP.
Group” means the Borrower and its Subsidiaries from time to time.
Holding Company” means, in relation to a company or corporation, any other company or corporation in respect of which it is a Subsidiary.
IFRS” means international accounting standards within the meaning of the IAS Regulation 1606/2002 of the European Parliament and the Council of the European Union to the extent applicable to the relevant financial statements.
Increase Confirmation” means a confirmation substantially in the form set out in Schedule 10 (Form of Increase Confirmation).
Increase Lender” has the meaning given to that term in Clause 2.2 (Increase).
Information Package” means the information package dated August 2009 approved by the Borrower concerning the Group which, at the Borrower’s request and on its behalf, was prepared in relation to the financing contemplated by this Agreement and distributed by the Mandated Lead Arrangers to selected financial institutions before the date of this Agreement.
Interest Period” means, in relation to a Loan, each period determined in accordance with Clause 10 (Interest Periods) and, in relation to an Unpaid Sum, each period determined in accordance with Clause 9.3 (Default interest).
Lender” means:
  (a)   any Original Lender; and
 
  (b)   any bank, financial institution, trust, fund or other entity which has become a Party in accordance with Clause 2.2 (Increase) or Clause 22 (Changes to the Lenders),

7


 

which in each case has not ceased to be a Party in accordance with the terms of this Agreement.
LIBOR” means, in relation to any Loan:
  (a)   the applicable Screen Rate; or
 
  (b)   (if no Screen Rate is available for the currency or Interest Period of that Loan and in the case of Sterling) the arithmetic mean of the rates (rounded upwards to four decimal places) as supplied to the Agent at its request quoted by the Reference Banks to leading banks in the London interbank market,
as of the Specified Time on the Quotation Day for the offering of deposits in the currency of that Loan and for a period comparable to the Interest Period for that Loan.
LMA” means the Loan Market Association.
Loan” means a loan made or to be made under the Facility or the principal amount outstanding for the time being of that loan.
Luxembourg” means the Grand Duchy of Luxembourg.
Majority Lenders” means:
  (a)   if there are no Loans then outstanding, a Lender or Lenders whose Commitments aggregate 662/3% or more of the Total Commitments (or, if the Total Commitments have been reduced to zero, aggregated 662/3% or more of the Total Commitments immediately prior to the reduction); or
 
  (b)   at any other time, a Lender or Lenders whose participations in the Loans then outstanding aggregate 662/3% or more of all the Loans then outstanding.
Mandate Letter” means the letter dated 3 August 2009, which has been signed by the Borrower on 4 August 2009 between the Mandated Lead Arrangers and the Borrower.
Mandatory Cost” means the percentage rate per annum calculated by the Agent in accordance with Schedule 4 (Mandatory Cost formulae).
Margin” means:
  (a)   1.10 per cent. per annum; or

8


 

  (b)   in relation to any Loan with an Interest Period that includes 31 December 2009 and 1 January 2010 and for that Interest Period only (if and to the extent such Loan remains outstanding during such Interest Period), 1.50 per cent. per annum.
Material Adverse Effect” means an event or development that has or could reasonably be expected to have a material adverse effect on the financial condition of the Borrower or the Group taken as a whole and which could adversely affect:
  (a)   the ability of the Borrower to perform its payment obligations under the Finance Documents; or
 
  (b)   the validity and/or enforceability of the Finance Documents.
Material Subsidiary” means, from time to time, a Subsidiary of the Borrower:
  (a)   whose unconsolidated turnover represents five per cent. or more of the consolidated turnover of the Group, however, excluding SAP Public Services Inc.; or
 
  (b)   which has been determined by the Borrower as additional Material Subsidiary in accordance with Clause 20.9 (Minimum Coverage Test) to meet the Minimum Coverage Test.
For the purposes of this definition and for the purposes of determination of compliance with the Minimum Coverage Test, unconsolidated turnover of the members of the Group and consolidated turnover of the Group shall be determined and calculated initially by reference to the Original Financial Statements in conjunction with the relevant information in the Subsidiaries’ list set forth in the notes thereto under the heading “Subsidiaries, Equity Method Investments, and Other Investments” and thereafter by reference to the Borrower’s latest audited unconsolidated and consolidated annual financial statements delivered pursuant to paragraph (a) of Clause 19.1 (Financial statements and Material Subsidiaries list) in conjunction with the relevant information in the equivalent Subsidiaries’ list set forth in the notes thereto (or otherwise accompanying the relevant financial statements, as the case may be).
Any Subsidiary of the Borrower determined by the Borrower as a Material Subsidiary as contemplated in paragraph (b) above shall constitute a Material Subsidiary only as from delivery of the respective list referred to under paragraph (9) of Schedule 2 (Conditions precedent) or, as the case may be, paragraph (c) of Clause 19.1 (Financial statements and Material Subsidiaries list) in which such Subsidiary is referred to and shall cease to constitute a Material Subsidiary from the delivery of a list referred to under paragraph (c) of

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Clause 19.1 (Financial statements and Material Subsidiaries list) in which it is no longer referred to in accordance with the terms of this Agreement.
Minimum Coverage Test” has the meaning given to that term in Clause 20.9 (Minimum Coverage Test).
Month” means a period starting on one day in a calendar month and ending on the numerically corresponding day in the next calendar month, except that:
  (a)   if the numerically corresponding day is not a Business Day, that period shall end on the next Business Day in that calendar month in which that period is to end if there is one, or if there is not, on the immediately preceding Business Day; and
 
  (b)   if there is no numerically corresponding day in the calendar month in which that period is to end, that period shall end on the last Business Day in that calendar month.
The above rules will only apply to the last Month of any period.
Optional Currency” means a currency (other than the Base Currency) which complies with the conditions set out in Clause 4.3 (Conditions relating to Optional Currencies).
Original Financial Statements” means the Borrower’s consolidated and unconsolidated audited financial statements for its financial year ended 31 December 2008.
Participating Member State” means any member state of the European Communities that adopts or has adopted the euro as its lawful currency in accordance with legislation of the European Community relating to Economic and Monetary Union.
Party” means a party to this Agreement.
Qualifying Lender” has the meaning given to it in Clause 13.1 (Definitions).
Quotation Day” means, in relation to any period for which an interest rate is to be determined the day which is:
  (a)   (for the Base Currency) two TARGET Days before the first day of that period; or
 
  (b)   (for any Optional Currency) two Business Days (provided that for the purposes of this paragraph (b) the definition of “Business Day” shall be

10


 

      deemed to include a reference to London) before the first day of that period,
unless market practice differs in the European interbank market for a currency, in which case the Quotation Day for that currency will be determined by the Agent in accordance with market practice in the European interbank market (and if quotations would normally be given by leading banks in the European interbank market on more than one day, the Quotation Day will be the last of those days).
Reference Banks” means the offices of the Agent, JPMorgan Chase Bank, N.A. and The Royal Bank of Scotland plc or such other banks as may be appointed by the Agent in consultation with the Borrower.
Related Fund” in relation to a fund (the “first fund”), means a fund which is managed or advised by the same investment manager or investment adviser as the first fund or, if it is managed by a different investment manager or investment adviser, a fund whose investment manager or investment adviser is an Affiliate of the investment manager or investment adviser of the first fund.
Repeating Representations” means each of the representations set out in Clauses 18.1 (Status) to 18.6 (Governing law and enforcement), Clause 18.9 (No default), Clause 18.11 (Financial Statements) to Clause 18.13 (No proceedings pending or threatened).
Representative” means any delegate, agent, manager, administrator, nominee, attorney, trustee or custodian.
Reservations” means the reservations and qualifications as to matters of law as set out in Schedule 9 (Reservations).
Rollover Loan” means one or more Loans:
  (a)   made or to be made on the same day that a maturing Loan is due to be repaid;
 
  (b)   the aggregate amount of which is equal to or less than the maturing Loan;
 
  (c)   in the same currency as the maturing Loan (unless it arose as a result of the operation of Clause 6.2 (Unavailability of a currency)); and
 
  (d)   made or to be made for the purpose of refinancing a maturing Loan.

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Screen Rate” means:
  (a)   in relation to LIBOR, the British Bankers’ Association Interest Settlement Rate for the relevant currency and period; and
 
  (b)   in relation to EURIBOR, the percentage rate per annum determined by the Banking Federation of the European Union for the relevant period,
displayed on the appropriate page of the Reuters screen. If the agreed page is replaced or service ceases to be available, the Agent may specify another page or service displaying the appropriate rate after consultation with the Borrower and the Lenders.
Security” means a mortgage, charge, pledge, lien or other security interest (dingliche Sicherheit) securing any obligation of any person or any other agreement or arrangement having a similar effect.
Specified Time” means a time determined in accordance with Schedule 8 (Timetables).
Subsidiary” means in relation to a person an entity more than fifty per cent. of the share capital and/or voting rights of which are owned directly or indirectly by such person or which is otherwise controlled (as contemplated in section 17 of the German Stock Corporation Act (Aktiengesetz)) directly or indirectly by such person.
TARGET2” means the Trans-European Automated Real-time Gross Settlement Express Transfer payment system which utilises a single shared platform and which was launched on 19 November 2007.
TARGET Day” means any day on which TARGET2 is open for the settlement of payments in euro.
Tax” means any tax, levy, impost, duty or other charge or withholding of a similar nature (including any penalty or interest payable in connection with any failure to pay or any delay in paying any of the same).
Termination Date” means the third anniversary of the date of this Agreement.
Total Commitments” means the aggregate of the Commitments being EUR 1,500,000,000 at the date of this Agreement.
Transfer Certificate” means a certificate substantially in the form set out in Part I (Form of Transfer Certificate) of Schedule 5 (Forms of Transfer and Assignment Certificates) or in any other form agreed between the Agent and the Borrower.

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Transfer Date” means, in relation to an assignment and transfer by assumption of contract (Vertragsübernahme) pursuant to Clause 22.5 (Procedure for assignment and transfer by assumption of contract (Vertragsübernahme)), the later of:
  (a)   the proposed Transfer Date specified in the Transfer Certificate; and
 
  (b)   the date on which the Agent accepts the Transfer Certificate.
Unpaid Sum” means any sum due and payable but unpaid by the Borrower under the Finance Documents.
U.S. Company” means any member of the Group whose relevant jurisdiction is a state of the United States of America or the District of Columbia.
Utilisation” means a utilisation of the Facility.
Utilisation Date” means the date of a Utilisation, being the date on which the relevant Loan is to be made.
Utilisation Request” means a notice substantially in the form set out in Schedule 3 (Requests).
VAT” means value added tax (Umsatzsteuer) and any other tax of a similar nature.
1.2   Construction
  (a)   Unless a contrary indication appears any reference in this Agreement to:
  (i)   the “Agent”, any “Mandated Lead Arranger”, any “Finance Party”, any “Lender”, the “Borrower” or any “Party” shall be construed so as to include its successors in title, permitted assigns and permitted transferees;
 
  (ii)   assets” includes present and future properties, revenues and rights of every description;
 
  (iii)   a “company” or “corporation” includes a partnership;
 
  (iv)   director” includes any statutory legal representative(s) (organschaftlicher Vertreter) of a person pursuant to the laws of its jurisdiction of incorporation, including but not limited to, in relation to a person incorporated or established in Germany, a managing director (Geschäftsführer) or member of the board of directors (Vorstand);

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  (v)   a “Finance Document” or any other agreement or instrument is a reference to that Finance Document or other agreement or instrument as amended, supplemented, extended or restated;
 
  (vi)   gross negligence” means grobe Fahrlässigkeit and “wilful misconduct” means Vorsatz;
 
  (vii)   indebtedness” includes any obligation (whether incurred as principal or as surety) for the payment or repayment of money, whether present or future, actual or contingent;
 
  (viii)   know your customer checks” is a reference to the identification checks that a Finance Party requests in order to meet its obligations under any applicable law or regulation to identify a person who is (or is to become) its customer;
 
  (ix)   a “person” includes any individual, firm, company, corporation, government, state or agency of a state or any association, trust, joint venture, consortium or partnership (whether or not having separate legal personality);
 
  (x)   promptly” is to be construed as “unverzüglich” (without undue delay) as contemplated for in the first paragraph of section 121 of the German Civil Code (Bürgerliches Gesetzbuch);
 
  (xi)   a “regulation” includes any regulation, rule, official directive, request or guideline (whether or not having the force of law) of any governmental, intergovernmental or supranational body, agency, department or regulatory, self-regulatory or other authority or organisation;
 
  (xii)   a provision of law is a reference to that provision as amended or re-enacted; and
 
  (xiii)   a time of day is a reference to Luxembourg time.
  (b)   Section, Clause and Schedule headings are for ease of reference only.
 
  (c)   Unless a contrary indication appears, a term used in any other Finance Document or in any notice given under or in connection with any Finance Document has the same meaning in that Finance Document or notice as in this Agreement.
 
  (d)   A Default (including an Event of Default) is “continuing” if it has not been remedied or waived.

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1.3   Currency Symbols and Definitions
 
    EUR” and “euro” means the single currency adopted by the Participating Member States and “£” and “Sterling” denote lawful currency of the United Kingdom.
 
1.4   This Agreement is made in the English language. For the avoidance of doubt, the English language version of this Agreement shall prevail over any translation of this Agreement. However, where a German or French translation of a word or phrase appears in the text of this Agreement, the German or French translation of such word or phrase shall prevail.

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SECTION 2
THE FACILITY
2.   THE FACILITY
 
2.1   The Facility
 
    Subject to the terms of this Agreement, the Lenders make available to the Borrower a revolving loan facility in an aggregate amount equal to the Total Commitments.
 
2.2   Increase
  (a)   The Borrower may by giving prior notice to the Agent after the effective date of a cancellation of:
  (i)   the Available Commitment of a Defaulting Lender in accordance with paragraph (f) of Clause 8.5 (Right of replacement or repayment and cancellation in relation to a single Lender); or
 
  (ii)   the Commitment of a Lender in accordance with Clause 8.1 (Illegality),
request that the Total Commitments be increased (and the Total Commitments shall be so increased) in an aggregate amount in the Base Currency of up to the amount of the Available Commitments or Commitments so cancelled as follows:
  (i)   the increased Commitments will be assumed by one or more Lenders or other banks, financial institutions, trusts, funds or other entities (each an “Increase Lender”) selected by the Borrower (each of which shall not be a member of the Group) and each of which confirms its willingness to assume and does assume all the obligations of a Lender corresponding to that part of the increased Commitments which it is to assume, as if it had been an Original Lender;
 
  (ii)   the Borrower and any Increase Lender shall assume obligations towards one another and/or acquire rights against one another (in relation to the part of the increased Commitments which the Increase Lender assumes) as the Borrower and the Increase Lender would have assumed and/or acquired had the Increase Lender been an Original Lender and had the increased Commitments been original Commitments;
 
  (iii)   each Increase Lender which is not a Lender shall become a Party as a “Lender” and any Increase Lender and each of the other

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      Finance Parties shall assume obligations towards one another and acquire rights against one another (in relation to the part of the increased Commitments which the Increase Lender assumes) as that Increase Lender and those Finance Parties would have assumed and/or acquired had the Increase Lender been an Original Lender and had the increased Commitments been original Commitments;
  (iv)   the Commitments of the other Lenders and, if the Increase Lender is already a Lender, its existing Commitment, shall continue in full force and effect; and
 
  (v)   any increase in the Total Commitments shall take effect on the date specified by the Borrower in the notice referred to above or any later date on which the conditions set out in paragraph (b) below are satisfied.
  (b)   An increase in the Total Commitments will only be effective on:
  (i)   the execution by the Agent of an Increase Confirmation from the relevant Increase Lender; and
 
  (ii)   in relation to an Increase Lender which is not a Lender immediately prior to the relevant increase: the performance by the Agent of all necessary “know your customer” or other similar checks under all applicable laws and regulations in relation to the assumption of the increased Commitments by that Increase Lender, the completion of which the Agent shall promptly notify to the Borrower and the Increase Lender.
  (c)   Each Increase Lender, by executing the Increase Confirmation, confirms (for the avoidance of doubt) that the Agent has authority to execute on its behalf any amendment or waiver that has been approved by or on behalf of the requisite Lender or Lenders in accordance with this Agreement on or prior to the date on which the increase becomes effective.
 
  (d)   Unless the Agent otherwise agrees or the increased Commitment is assumed by an existing Lender, the Increase Lender shall, on the date upon which the increase takes effect, pay to the Agent (for its own account) a fee of EUR 3,000.
 
  (e)   The Borrower may pay to the Increase Lender a fee in the amount and at the times agreed between the Borrower and the Increase Lender in a letter between the Borrower and the Increase Lender setting out that fee.

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      A reference in this Agreement to a Fee Letter shall include any letter referred to in this paragraph.
  (f)   Clause 22.4 (Limitation of responsibility of Existing Lenders) shall apply mutatis mutandis in this Clause 2.2 in relation to an Increase Lender as if references in that Clause to:
  (i)   an “Existing Lender” were references to all the Lenders immediately prior to the relevant increase;
 
  (ii)   the “New Lender” were references to that “Increase Lender”; and
 
  (iii)   a “re-assignment and re-transfer by assumption of contract (Vertragsübernahme)” and “re-assignment” were references to respectively an “assignment and transfer by assumption of contract (Vertragsübernahme)” and “assignment”.
  (g)   No Commitment of a Lender shall be increased without the prior consent of that Lender (acting in its absolute discretion).
 
  (h)   With respect to any Utilisation, any increase of a Commitment pursuant to this Clause 2.2 shall be taken into account for all purposes of this Agreement (including for purposes of the operation of Clause 5.4 (Lenders’ participation)) (including, for the avoidance of doubt, in relation to any Rollover Loan) only if the relevant Utilisation Request is delivered on or after the Business Day on which such increase takes effect in accordance with the provisions of this Clause 2.2.
2.3   Finance Parties’ rights and obligations
  (a)   The obligations of each Finance Party under the Finance Documents are several and do not constitute a joint obligation (Ausschluss der gesamtschuldnerischen Haftung). Failure by a Finance Party to perform its obligations under the Finance Documents does not affect the obligations of any other Party under the Finance Documents. No Finance Party is responsible for the obligations of any other Finance Party under the Finance Documents.
 
  (b)   The rights of each Finance Party under or in connection with the Finance Documents are separate and independent rights and do not constitute a joint creditorship (Ausschluss der Gesamtgläubigerschaft) and any debt arising under the Finance Documents to a Finance Party from the Borrower shall be a separate and independent debt.

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  (c)   A Finance Party may, except as otherwise stated in the Finance Documents, separately enforce its rights under the Finance Documents.
3.   PURPOSE
 
3.1   Purpose
 
    The Borrower shall apply all amounts borrowed by it under the Facility for general corporate purposes.
 
3.2   Monitoring
 
    No Finance Party is bound to monitor or verify the application of any amount borrowed pursuant to this Agreement.
 
4.   CONDITIONS OF UTILISATION
 
4.1   Initial conditions precedent
 
    The Borrower may not deliver a Utilisation Request unless the Agent has received all of the documents and other evidence listed in Schedule 2 (Conditions precedent) in form and substance satisfactory to the Agent. The Agent shall notify the Borrower and the Lenders promptly upon being so satisfied.
 
4.2   Further conditions precedent
  (a)   The Lenders will only be obliged to comply with Clause 5.4 (Lenders’ participation) if on the date of the Utilisation Request and on the proposed Utilisation Date:
  (i)   in the case of a Rollover Loan, no Event of Default is continuing or would result from the proposed Loan and, in the case of any other Loan, no Default is continuing or would result from the proposed Loan; and
 
  (ii)   the Repeating Representations to be made by the Borrower are true in all material respects.
  (b)   If the Borrower has stated in the Utilisation Request that the requested Utilisation requires an Approval, the Lenders will only be obliged to comply with Clause 5.4 (Lenders’ participation) if the Agent has been provided with evidence in form and substance satisfactory to the Agent that such Approval has been duly granted and is effective on the date of the Utilisation Request provided that a written confirmation by in-house legal counsel to the Borrower stating that the Approval required for the requested Utilisation has been duly granted and is effective on the date of the Utilisation Request shall satisfy the requirement to provide satisfactory evidence referred to above.

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4.3   Conditions relating to Optional Currencies
  (a)   A currency will constitute an Optional Currency in relation to a Loan if:
  (i)   it is readily available in the amount required and freely convertible into the Base Currency in the European interbank market on the Quotation Day and the Utilisation Date for that Loan; and
 
  (ii)   it is approved by the Agent (acting on the instructions of all the Lenders) with respect to that Loan (including, for the avoidance of doubt, any Rollover Loan) and such approval has been confirmed to the Borrower by the Specified Time as contemplated under paragraph (b) below.
  (b)   If the Agent has received by the Specified Time a written request from the Borrower for a currency to be approved under paragraph (a)(ii) above, the Agent will confirm to the Borrower by the Specified Time:
  (i)   whether or not the Lenders have granted their approval with respect to the relevant Loan; and
 
  (ii)   if approval has been granted, the minimum amount (and, if required, integral multiples) for any subsequent Utilisation in that currency.
4.4   Maximum number of Loans
  (a)   The Borrower may not deliver a Utilisation Request if, as a result of the proposed Utilisation, 16 or more Loans would be outstanding.
 
  (b)   Any Loan made by a single Lender under Clause 6.2 (Unavailability of a currency) shall not be taken into account in this Clause 4.4.

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SECTION 3
UTILISATION
5.   UTILISATION
 
5.1   Delivery of a Utilisation Request
 
    The Borrower may utilise the Facility by delivery to the Agent of a duly completed Utilisation Request not later than the Specified Time.
 
5.2   Completion of a Utilisation Request
  (a)   Each Utilisation Request is irrevocable and will not be regarded as having been duly completed unless:
  (i)   the proposed Utilisation Date is a Business Day within the Availability Period;
 
  (ii)   the currency and amount of the Utilisation comply with Clause 5.3 (Currency and amount);
 
  (iii)   the proposed Interest Period complies with Clause 10 (Interest Periods); and
 
  (iv)   it states whether the Utilisation requested requires an Approval.
  (b)   Only one Loan may be requested in each Utilisation Request.
5.3   Currency and amount
  (a)   The currency specified in a Utilisation Request must be the Base Currency or an Optional Currency.
 
  (b)   The amount of the proposed Loan must be:
  (i)   if the currency selected is the Base Currency, a minimum of EUR 20,000,000 and, if more, an integral multiple of EUR 5,000,000 or, if less, the Available Facility; or
 
  (ii)   if the currency selected is an Optional Currency, the minimum amount (and, if required, the integral multiple) specified by the Agent pursuant to paragraph (b)(ii) of Clause 4.3 (Conditions relating to Optional Currencies) or, if less, the Available Facility; and
 
  (iii)   in any event such that its Base Currency Amount is less than or equal to the Available Facility.

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5.4   Lenders’ participation
  (a)   If the conditions set out in this Agreement have been met, and subject to Clause 7 (Repayment), each Lender shall make its participation in each Loan available by the Utilisation Date through its Facility Office.
 
  (b)   The amount of each Lender’s participation in each Loan will be equal to the proportion borne by its Available Commitment to the Available Facility immediately prior to making the Loan.
 
  (c)   The Agent shall determine the Base Currency Amount of each Loan which is to be made in an Optional Currency and shall notify each Lender of the amount, currency and the Base Currency Amount of each Loan, the duration of the Interest Period relating to each Loan, the amount of its participation in that Loan and if different, the amount of that participation to be made available in cash, in each case by the Specified Time.
6.   OPTIONAL CURRENCIES
 
6.1   Selection of currency
 
    The Borrower shall select the currency of a Loan in a Utilisation Request.
 
6.2   Unavailability of a currency
 
    If before the Specified Time on any Quotation Day:
  (a)   a Lender notifies the Agent that the Optional Currency requested is not readily available to it in the amount required; or
 
  (b)   a Lender notifies the Agent that compliance with its obligation to participate in a Loan in the proposed Optional Currency would contravene a law or regulation applicable to it,
the Agent will give notice to the Borrower to that effect by the Specified Time on that day. In this event, any Lender that gives notice pursuant to this Clause 6.2 will be required to participate in the Loan in the Base Currency (in an amount equal to that Lender’s proportion of the Base Currency Amount or, in respect of a Rollover Loan, an amount equal to that Lender’s proportion of the Base Currency Amount of the Rollover Loan that is due to be made) and its participation will be treated as a separate Loan denominated in the Base Currency during that Interest Period.
6.3   Participation in a Loan
 
    Each Lender’s participation in a Loan will be determined in accordance with paragraph (b) of Clause 5.4 (Lenders’ participation).

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SECTION 4
REPAYMENT, PREPAYMENT AND CANCELLATION
7.   REPAYMENT
  (a)   The Borrower shall repay each Loan on the last day of its Interest Period.
 
  (b)   Without prejudice to the Borrower’s obligation under paragraph (a) above, if one or more Loans are to be made available to the Borrower:
  (i)   on the same day that a maturing Loan is due to be repaid by the Borrower;
 
  (ii)   in the same currency as the maturing Loan (unless it arose as a result of the operation of Clause 6.2 (Unavailability of a currency)); and
 
  (iii)   in whole or in part for the purpose of refinancing the maturing Loan;
the aggregate amount of the new Loans shall be treated as if applied in or towards repayment of the maturing Loan so that:
  (A)   if the amount of the maturing Loan exceeds the aggregate amount of the new Loans:
  (1)   the Borrower will only be required to pay an amount in cash in the relevant currency equal to that excess; and
 
  (2)   each Lender’s participation (if any) in the new Loans shall be treated as having been made available and applied by the Borrower in or towards repayment of that Lender’s participation (if any) in the maturing Loan and that Lender will not be required to make its participation in the new Loans available in cash; and
  (B)   if the amount of the maturing Loan is equal to or less than the aggregate amount of the new Loans:
  (1)   the Borrower will not be required to make any payment in cash; and
 
  (2)   each Lender will be required to make its participation in the new Loans available in cash only to the extent that its participation (if any) in the new Loans exceeds that Lender’s participation (if any) in the maturing Loan and

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      the remainder of that Lender’s participation in the new Loans shall be treated as having been made available and applied by the Borrower in or towards repayment of that Lender’s participation in the maturing Loan.
8.   PREPAYMENT AND CANCELLATION
 
8.1   Illegality
 
    If, at any time, it becomes unlawful in any applicable jurisdiction for a Lender to perform any of its obligations as contemplated by this Agreement or to fund or maintain its participation in any Loan:
  (a)   that Lender shall promptly notify the Agent upon becoming aware of that event;
 
  (b)   upon the Agent notifying the Borrower, the Commitment of that Lender will be immediately cancelled; and
 
  (c)   the Borrower shall repay that Lender’s participation in the Loans made to the Borrower on the last day of the Interest Period for each Loan occurring after the Agent has notified the Borrower or, if earlier, the date specified by the Lender in the notice delivered to the Agent (being no earlier than the last day of any applicable grace period permitted by law).
8.2   Change of control
  (a)   If a person or group of persons acting in concert should in the future directly or indirectly acquire more than 50 per cent. of the shares which carry the right to vote in the Borrower, the Borrower shall promptly after having become aware of the described change of control notify the Agent thereof.
 
  (b)   Upon such receipt of notification the Majority Lenders shall have the right by giving notice to that effect through the Agent to the Borrower within a period of 15 days following the receipt of such notification of the change of control by the Borrower to require the cancellation of the Available Facility and the repayment of all Loans on the date(s) which is (are) the earlier of (i) the date falling 60 days after such request and (ii) the last day of the then current Interest Period(s), provided that the Borrower may within five days after the receipt of such notification by the Agent request that the Lenders shall enter into good faith negotiations with the Borrower for a period no longer than 30 days from the date of the Borrower’s request with a view to agreeing a basis on which the Facility can be continued. If such agreement is reached between the Majority Lenders and the Borrower the Facility shall be continued on the agreed basis between such Lenders with cancellation of the Available

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      Facility and the repayment of all Loans advanced under the Facility with regard to those Lenders not wishing to continue on the date(s) which is (are) the earlier of (i) the date falling thirty days after the last day of the described good faith negotiation period and (ii) the last day of the then current Interest Period(s). If no such agreement is reached between the Majority Lenders and the Borrower the Facility shall be cancelled and all Loans advanced under the Facility shall be repaid on the date(s) which is (are) the earlier of (i) the date falling thirty days after the last day of the described good faith negotiation period and (ii) the last day of the then current Interest Periods.
In this Clause 8.2 (Change of Control) “a group of persons acting in concert” is to be construed as “gemeinsam handelnde Personen” as defined in section 2 paragraph 5 of the German Wertpapiererwerbs- und Übernahmegesetz.
8.3   Voluntary cancellation
 
    The Borrower may, if it gives the Agent not less than 5 Business Days’ (or such shorter period as the Majority Lenders may agree) prior written notice, cancel the whole or any part (being a minimum amount of EUR 20,000,000) of the Available Facility. Any cancellation under this Clause shall reduce the Commitments of the Lenders rateably.
 
8.4   Voluntary prepayment of Loans
 
    The Borrower may, if it gives the Agent not less than 5 Business Days’ (or such shorter period as the Majority Lenders may agree) prior written notice, prepay the whole or any part of a Loan (but, if in part, being an amount that reduces the Base Currency Amount of the Loan by a minimum amount of EUR 20,000,000).
 
8.5   Right of replacement or repayment and cancellation in relation to a single Lender
  (a)   If:
  (i)   any sum payable to any Lender by the Borrower is required to be increased under paragraph (c) of Clause 13.2 (Tax gross-up);
 
  (ii)   any Lender claims indemnification from the Borrower under Clause 13.3 (Tax indemnity) or Clause 14.1 (Increased costs); or
 
  (iii)   any Lender notifies the Agent of its Additional Cost Rate under paragraph 3 of Schedule 4 (Mandatory Cost formulae),
the Borrower may, whilst (in the case of paragraphs (i) and (ii) above) the circumstance giving rise to the requirement or indemnification continues or, (in the case of paragraph (iii) above) that Additional Cost

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Rate is greater than zero, give the Agent notice of cancellation of the Commitment of that Lender and its intention to procure the repayment of that Lender’s participation in the Loans or give the Agent notice of its intention to replace that Lender in accordance with paragraph (d) below.
  (b)   On receipt of a notice of cancellation referred to in paragraph (a) above, the Commitment of that Lender shall immediately be reduced to zero.
 
  (c)   On the last day of each Interest Period which ends after the Borrower has given notice of cancellation under paragraph (a) above (or, if earlier, the date specified by the Borrower in that notice), the Borrower shall repay that Lender’s participation in that Loan.
 
  (d)   The Borrower may, in the circumstances set out in paragraph (a) above, on 5 Business Days’ prior notice to the Agent and that Lender, replace that Lender by requiring that Lender to (and, to the extent such assignment and transfer by assumption of contract (Vertragsübernahme) is permitted by applicable laws and regulations, that Lender shall) assign and transfer by assumption of contract (Vertragsübernahme) pursuant to Clause 22 (Changes to the Lenders) all (and not part only) of its rights and obligations under this Agreement to a Lender or other bank, financial institution, trust, fund or other entity selected by the Borrower which confirms its willingness to assume and does assume all the obligations of the transferring Lender in accordance with Clause 22 (Changes to the Lenders) for a purchase price in cash or other cash payment payable at the time of the transfer equal to the outstanding principal amount of such Lender’s participation in the outstanding Loans and all accrued interest (to the extent that the Agent has not given a notification under Clause 22.8 (Pro rata interest settlement)), Break Costs and other amounts payable in relation thereto under the Finance Documents.
 
  (e)   The replacement of a Lender pursuant to paragraph (d) above shall be subject to the following conditions:
  (i)   the Borrower shall have no right to replace the Agent;
 
  (ii)   neither the Agent nor any Lender shall have any obligation to find a replacement Lender (without prejudice to Clause 16.1 (Mitigation)); and
 
  (iii)   in no event shall the Lender replaced under paragraph (d) above be required to pay or surrender any of the fees received by such Lender pursuant to the Finance Documents.

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  (f)   Without prejudice to Clause 33.4 (Replacement of a Defaulting Lender):
  (i)   If any Lender becomes a Defaulting Lender, the Borrower may, at any time whilst the Lender continues to be a Defaulting Lender, give the Agent 4 Business Days’ notice of cancellation of the Available Commitment of that Lender.
 
  (ii)   On the notice referred to in paragraph (i) above becoming effective, the Available Commitment of the Defaulting Lender shall immediately be reduced to zero.
 
  (iii)   The Agent shall as soon as practicable after receipt of a notice referred to in paragraph (i) above, notify all the Lenders.
8.6   Restrictions
  (a)   Any notice of cancellation or prepayment given by any Party under this Clause 8 shall be irrevocable and, unless a contrary indication appears in this Agreement, shall specify the date or dates upon which the relevant cancellation or prepayment is to be made and the amount of that cancellation or prepayment.
 
  (b)   Any prepayment under this Agreement shall be made together with accrued interest on the amount prepaid and, subject to any Break Costs, without premium or penalty.
 
  (c)   Unless a contrary indication appears in this Agreement, any part of the Facility which is prepaid or repaid may be reborrowed in accordance with the terms of this Agreement.
 
  (d)   The Borrower shall not repay or prepay all or any part of the Loans or cancel all or any part of the Commitments except at the times and in the manner expressly provided for in this Agreement.
 
  (e)   Subject to Clause 2.2 (Increase), no amount of the Total Commitments cancelled under this Agreement may be subsequently reinstated.
 
  (f)   If the Agent receives a notice under this Clause 8 it shall promptly forward a copy of that notice to either the Borrower or the affected Lender, as appropriate.

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SECTION 5
COSTS OF UTILISATION
9.   INTEREST
 
9.1   Calculation of interest
 
    The rate of interest on each Loan for each Interest Period is the percentage rate per annum which is the aggregate of the applicable:
  (a)   Margin;
 
  (b)   EURIBOR in relation to any Loan in euro, or LIBOR in relation to any Loan in any Optional Currency; and
 
  (c)   Mandatory Cost, if any.
9.2   Payment of interest
 
    On the last day of each Interest Period the Borrower shall pay accrued interest on the Loan to which that Interest Period relates (and, if the Interest Period is longer than six Months, on the dates falling at six monthly intervals after the first day of the Interest Period).
 
9.3   Default interest
  (a)   If the Borrower fails to pay any amount (other than interest) payable by it under a Finance Document on its due date, interest shall accrue, subject to paragraph (c) below, on the Unpaid Sum from the due date up to the date of actual payment (both before and after judgment) at a rate which is the sum of one per cent. and the rate which would have been payable if the Unpaid Sum had, during the period of non-payment, constituted a Loan in the currency of the Unpaid Sum for successive Interest Periods, each of a duration selected by the Agent (acting reasonably).
 
  (b)   Any amounts accruing under this Clause 9.3 shall be payable by the Borrower following request by the Agent on the last day of the respective Interest Period selected by the Agent or determined in accordance with paragraph (c) below.
 
  (c)   If any Unpaid Sum consists of all or part of a Loan which became due on a day which was not the last day of an Interest Period relating to that Loan:
  (i)   the first Interest Period for that Unpaid Sum shall have a duration equal to the unexpired portion of the current Interest Period relating to that Loan; and

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  (ii)   the rate of interest applying to the Unpaid Sum during that first Interest Period shall be the sum of one per cent. and the rate which would have applied if the Unpaid Sum had not become due.
  (d)   This Clause 9.3 shall not limit or affect the right of any Finance Party to demand compensation for damages exceeding the default interest payable hereunder.
9.4   Notification of rates of interest
 
    The Agent shall promptly notify the Lenders and the Borrower of the determination of a rate of interest under this Agreement.
 
10.   INTEREST PERIODS
 
10.1   Selection of Interest Periods
  (a)   The Borrower may select an Interest Period for a Loan in the Utilisation Request for that Loan.
 
  (b)   Subject to this Clause 10, the Borrower may select an Interest Period of one, two, three or six months or any other period agreed between the Borrower and the Agent (acting on the instructions of all the Lenders).
 
  (c)   An Interest Period for a Loan shall not extend beyond the Termination Date.
 
  (d)   Each Interest Period for a Loan shall start on the Utilisation Date.
 
  (e)   A Loan has one Interest Period only.
10.2   Non-Business Days
 
    If an Interest Period would otherwise end on a day which is not a Business Day, that Interest Period will instead end on the next Business Day in that calendar month (if there is one) or the preceding Business Day (if there is not).
 
11.   CHANGES TO THE CALCULATION OF INTEREST
 
11.1   Absence of quotations
 
    Subject to Clause 11.2 (Market disruption), if EURIBOR or, if applicable, LIBOR is to be determined by reference to the Reference Banks but a Reference Bank does not supply a quotation by the Specified Time on the Quotation Day, the applicable EURIBOR or LIBOR shall be determined on the basis of the quotations of the remaining Reference Banks.

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11.2   Market disruption
  (a)   If a Market Disruption Event occurs in relation to a Loan for any Interest Period, then the rate of interest on each Lender’s share of that Loan for the Interest Period shall be the percentage rate per annum which is the sum of:
  (i)   the Margin;
 
  (ii)   the rate notified to the Agent by that Lender as soon as practicable and in any event before interest is due to be paid in respect of that Interest Period, to be that which expresses as a percentage rate per annum the cost to that Lender of funding its participation in that Loan from whatever source it may reasonably select; and
 
  (iii)   the Mandatory Cost, if any, applicable to that Lender’s participation in the Loan.
  (b)   In this Agreement “Market Disruption Event” means:
  (i)   at or about noon on the Quotation Day for the relevant Interest Period the Screen Rate is not available and none or only one of the Reference Banks supplies a rate to the Agent to determine EURIBOR or, if applicable, LIBOR for the relevant currency and Interest Period; or
 
  (ii)   before close of business in Luxembourg on the Quotation Day for the relevant Interest Period, the Agent receives notifications from a Lender or Lenders (whose participations in a Loan exceed 45 per cent. of that Loan) that the cost to it of obtaining matching deposits in the European interbank market would be in excess of EURIBOR or, if applicable, LIBOR.
11.3   Alternative basis of interest or funding
  (a)   If a Market Disruption Event occurs and the Agent or the Borrower so requires, the Agent and the Borrower shall enter into negotiations (for a period of not more than thirty days) with a view to agreeing a substitute basis for determining the rate of interest.
 
  (b)   Any alternative basis agreed pursuant to paragraph (a) above shall, with the prior consent of all the Lenders and the Borrower, be binding on all Parties.

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11.4   Break Costs
  (a)   The Borrower shall, within three Business Days of demand by a Finance Party, pay to that Finance Party its Break Costs attributable to all or any part of a Loan or Unpaid Sum being paid by the Borrower on a day other than the last day of an Interest Period for that Loan or Unpaid Sum.
 
  (b)   Each Lender shall, as soon as reasonably practicable after a demand by the Agent, provide a certificate confirming the amount of its Break Costs for any Interest Period in which they accrue.
12.   FEES
 
12.1   Commitment fee
  (a)   The Borrower shall pay to the Agent (for the account of each Lender) a fee in the Base Currency computed at the rate of 0.44 per cent. per annum on that Lender’s Available Commitment for the Availability Period.
 
  (b)   The accrued commitment fee is payable on the last day of each successive period of three Months which ends during the Availability Period, on the last day of the Availability Period and, if a Lender’s Commitment is cancelled in full, on the cancelled amount of the relevant Lender’s Commitment at the time the cancellation is effective.
 
  (c)   No commitment fee is payable to the Agent (for the account of a Lender) on the Available Commitment of that Lender for any day on which that Lender is a Defaulting Lender.
12.2   Utilisation fee
  (a)   The Borrower shall pay to the Agent (for the account of each Lender) a fee in the Base Currency computed on a day to day basis at a rate of:
  (i)   0.25 per cent. per annum on the aggregated Base Currency Amounts of all Loans then outstanding for each day the aggregated Base Currency Amounts of all Loans outstanding on such day equal or exceed 331/3 per cent., but are less than 662/3 per cent., of the Total Commitments as of the date of signing of this Agreement;
 
  (ii)   0.50 per cent. per annum on the aggregated Base Currency Amounts of all Loans then outstanding for each day the aggregated Base Currency Amounts of all Loans outstanding on such day equal or exceed 662/3 per cent. of the Total Commitments as of the date of signing of this Agreement.

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  (b)   The accrued utilisation fee is payable on the last day of each successive period of three Months and on the Termination Date.
12.3   Arrangement and participation fees
 
    The Borrower shall pay to the Mandated Lead Arrangers and the Original Lenders, respectively, arrangement and participation fees in the amount and at the times agreed in a Fee Letter.
 
12.4   Agency fee
 
    The Borrower shall pay to the Agent (for its own account) an agency fee in the amount and at the times agreed in a Fee Letter.

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SECTION 6
ADDITIONAL PAYMENT OBLIGATIONS
13.   TAX GROSS UP AND INDEMNITIES
 
13.1   Definitions
 
    In this Agreement:
 
    Protected Party” means a Finance Party which is or will be subject to any liability, or required to make any payment, for or on account of Tax in relation to a sum received or receivable (or any sum deemed for the purposes of Tax to be received or receivable) under a Finance Document.
 
    Qualifying Lender” means a Lender which is beneficially entitled to interest payable to that Lender and is:
  (a)   a company resident in Germany for German tax purposes; or
 
  (b)   a company not so resident in Germany which carries on a business in Germany through a Facility Office in Germany with which that Lender’s participation in the Loan is effectively connected; or
 
  (c)   a partnership each member of which fulfils the prerequisites of (a) or (b) above; or
 
  (d)   a Treaty Lender.
    Tax Credit” means a credit against, relief or remission for, or repayment of any Tax.
 
    Tax Deduction” means a deduction or withholding for or on account of Tax from a payment under a Finance Document.
 
    Tax Payment” means either the increase in a payment made by the Borrower to a Finance Party under Clause 13.2 (Tax gross-up) or a payment under Clause 13.3 (Tax indemnity).
 
    Treaty Lender” means a Lender which:
  (a)   is treated as a resident of a Treaty State for the purposes of the Treaty; and
 
  (b)   is entitled under the provisions of a double taxation treaty with Germany to receive payments of interest from the Borrower without a Tax Deduction (subject to the fulfilment of any necessary procedural formalities); and

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  (c)   does not carry on a business in Germany through a permanent establishment or a permanent representative with which the Lender’s participation in the Loan is effectively connected.
    Treaty State” means a jurisdiction having a double taxation agreement (a “Treaty”) with Germany which makes provision for full exemption from any tax imposed by Germany on interest payments under a Finance Document.
 
    Unless a contrary indication appears, in this Clause 13 a reference to “determines” or “determined” means a determination made in the reasonable discretion of the person making the determination.
 
13.2   Tax gross-up
  (a)   The Borrower shall make all payments to be made by it without any Tax Deduction, unless a Tax Deduction is required by law.
 
  (b)   The Borrower shall promptly upon becoming aware that it must make a Tax Deduction (or that there is any change in the rate or the basis of a Tax Deduction) notify the Agent accordingly. Similarly, a Lender shall promptly notify the Agent if that Lender is not, or ceases to be a Qualifying Lender or on becoming aware in respect of a payment payable to that Lender that the Borrower must make a Tax Deduction (or that there is any change in the rate or the basis of a Tax Deduction) setting out the reasons in a reasonably detailed manner. If the Agent receives such notification from a Lender it shall notify the Borrower.
 
  (c)   If a Tax Deduction is required by law, including legal interpretations in public letter rulings of the competent tax administration, to be made by the Borrower, the amount of the payment due from it shall be increased to an amount which (after making any Tax Deduction) leaves an amount equal to the payment which would have been due if no Tax Deduction had been required. However, in no event will the Borrower be obliged to pay in excess of the amount that would have been required in respect of payments to a Qualifying Lender.
 
  (d)   The Borrower is not required to make an increased payment to a Lender under paragraph (c) above for a Tax Deduction in respect of Tax imposed by the relevant tax authorities from a payment of interest on a Loan, if on the date on which the payment falls due:
  (i)   the payment could have been made to the relevant Lender without a Tax Deduction if it was a Qualifying Lender, but on that date that Lender is not or has ceased to be a Qualifying Lender other than as a result of any change after the date it became a Lender under this Agreement in (or in the interpretation, administration,

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      or application of) any law, or any published practice or concession of any relevant taxing authority; or
 
  (ii)   the relevant Lender is a Treaty Lender and the Borrower is able to demonstrate that the payment could have been made to the Lender without the Tax Deduction had that Lender complied with its obligations under paragraph (g) below.
  (e)   If the Borrower is required to make a Tax Deduction, it shall make that Tax Deduction and any payment required in connection with that Tax Deduction within the time allowed and in the minimum amount required by law.
 
  (f)   Within thirty days of making either a Tax Deduction or any payment required in connection with that Tax Deduction, the Borrower making that Tax Deduction shall deliver to the Agent for the Finance Party entitled to the payment evidence reasonably satisfactory to that Finance Party that the Tax Deduction has been made or (as applicable) any appropriate payment paid to the relevant taxing authority.
 
  (g)   A Treaty Lender and the Borrower shall co-operate in completing any procedural formalities necessary for the Borrower to obtain authorisation to make that payment without a Tax Deduction.
13.3   Tax indemnity
  (a)   The Borrower shall (within three Business Days of demand by the Agent) pay to a Protected Party an amount equal to the loss, liability or cost which that Protected Party is able to demonstrate it has (directly or indirectly) suffered for or on account of Tax by that Protected Party in respect of a Finance Document.
 
  (b)   Paragraph (a) above shall not apply:
  (i)   with respect to any Tax assessed on a Finance Party:
  (1)   under the law of the jurisdiction in which that Finance Party is incorporated or, if different, the jurisdiction (or jurisdictions) in which that Finance Party is treated as resident for tax purposes; or
 
  (2)   under the law of the jurisdiction in which that Finance Party’s Facility Office is located in respect of amounts received or receivable in that jurisdiction,

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      if that Tax is imposed on or calculated by reference to the net or gross income received or receivable by that Finance Party; or
  (ii)   to the extent a loss, liability or cost:
  (1)   is compensated for by an increased payment under Clause 13.2 (Tax gross-up); or
 
  (2)   would have been compensated for by an increased payment under Clause 13.2 (Tax gross-up) but was not so compensated solely because one of the exclusions in paragraph (d) of Clause 13.2 (Tax gross-up) applied.
  (c)   A Protected Party making, or intending to make a claim under paragraph (a) above shall promptly notify the Agent of the event which will give, or has given, rise to the claim, setting out such event in reasonable detail, following which the Agent shall notify the Borrower.
 
  (d)   A Protected Party shall, on receiving a payment from the Borrower under this Clause 13.3, notify the Agent.
13.4   Tax Credit
 
    If the Borrower makes a Tax Payment and the relevant Finance Party determines that:
  (a)   a Tax Credit is attributable either to an increased payment of which that Tax Payment forms part, or to that Tax Payment; and
 
  (b)   that Finance Party has obtained, utilised and retained that Tax Credit,
    the Finance Party shall pay an amount to the Borrower which that Finance Party determines will leave it (after that payment) in the same after-Tax position as it would have been in had the Tax Payment not been required to be made by the Borrower.
 
13.5   Lender Status Confirmation
 
    Each Lender which becomes a Party to this Agreement or acquires any rights hereunder in each case after the date of this Agreement shall indicate, in the Transfer Certificate, Assignment Certificate or Increase Confirmation which it executes on becoming a Party or acquiring any rights hereunder, and for the benefit of the Agent and without liability to the Borrower, which of the following categories it falls in:
  (a)   not a Qualifying Lender;
 
  (b)   a Qualifying Lender (other than a Treaty Lender); or

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  (c)   a Treaty Lender.
    If a New Lender fails to indicate its status in accordance with this Clause 13.5 then such New Lender shall be treated for the purposes of this Agreement (including by the Borrower) as if it is not a Qualifying Lender until such time as it notifies the Agent which category applies (and the Agent, upon receipt of such notification, shall inform the Borrower). For the avoidance of doubt, a Transfer Certificate, Assignment Certificate or Increase Confirmation shall not be invalidated by any failure of a Lender to comply with this Clause 13.5.
 
13.6   Stamp taxes
 
    The Borrower shall pay and, within three Business Days of demand, indemnify each Finance Party against any cost, loss or liability that Finance Party incurs in relation to all stamp duty, registration and other similar Taxes payable in respect of any Finance Document.
 
13.7   Value added tax
  (a)   All considerations expressed to be payable under a Finance Document by any Party to a Finance Party shall be deemed to be exclusive of any VAT. If VAT is chargeable on any service (sonstige Leistung) made by any Finance Party to any Party under or in connection with a Finance Document, that Party shall pay to the Finance Party (in addition to and at the same time as paying the consideration) an amount equal to the amount of the VAT owed by such Finance Party. The Finance Party shall promptly provide an appropriate invoice in accordance with sections 14, 14a German VAT Act (Umsatzsteuergesetz) or with corresponding domestic rules of any other jurisdiction of that Finance Party. To the extent that VAT arises solely because of an exercise of an option by the Finance Party to make the service subject to VAT, sentence 2 of this paragraph shall only apply if the Borrower has given its consent to the exercise of the option, which consent shall not be unreasonably withheld.
 
  (b)   If VAT is chargeable on any service made by any Finance Party (the “Service Provider”) to any other Finance Party (the “Recipient”) under a Finance Document, and any Party (the “Relevant Party”) is required by the terms of any Finance Document to pay an amount equal to the consideration for such service to the Service Provider (rather than being required to reimburse the Recipient in respect of that consideration), such Party shall also pay to the Service Provider (in addition to and at the same time as paying such amount) an amount equal to the amount of VAT owed by the Service Provider, paragraph (a) sentence 3 shall apply mutatis mutandis. The Recipient will promptly pay to the Relevant Party an amount equal to any credit or repayment from the relevant tax

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      authority which it reasonably determines relates to the VAT chargeable on that service.
 
  (c)   Where a Finance Document requires any Party to reimburse a Finance Party for any costs or expenses, that Party shall also at the same time pay and indemnify the Finance Party against all VAT incurred and owed by the Finance Party in respect of the costs or expenses to the extent that the Finance Party reasonably determines that neither it nor any other member of any group of which it is a member for VAT purposes is entitled to credit or repayment from the relevant tax authority in respect of the VAT, paragraph (a) sentence 3 shall apply mutatis mutandis.
14.   INCREASED COSTS
 
14.1   Increased costs
  (a)   Subject to Clause 14.3 (Exceptions) the Borrower shall within three Business Days of a demand by the Agent pay for the account of a Finance Party the amount of any Increased Costs incurred by that Finance Party or any of its Affiliates as a result of (i) the introduction of or any change in (or in the interpretation, administration or application of) any law or regulation or (ii) compliance with any law or regulation made after the date of this Agreement.
  (b)   In this Agreement “Increased Costs” means:
  (i)   a reduction in the rate of return from the Facility or on a Finance Party’s (or its Affiliate’s) overall capital;
 
  (ii)   an additional or increased cost; or
 
  (iii)   a reduction of any amount due and payable under any Finance Document,
      which is incurred or suffered by a Finance Party or any of its Affiliates to the extent that it is attributable to that Finance Party having entered into its Commitment or funding or performing its obligations under any Finance Document.
14.2   Increased cost claims
  (a)   A Finance Party intending to make a claim pursuant to Clause 14.1 (Increased costs) shall notify the Agent of the event giving rise to the claim, following which the Agent shall promptly notify the Borrower.
 
  (b)   Each Finance Party shall, as soon as practicable after a demand by the Agent, provide a certificate confirming the amount of its Increased Costs

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      and setting out the calculation of such Increased Costs in reasonable detail.
14.3   Exceptions
  (a)   Clause 14.1 (Increased costs) does not apply to the extent any Increased Cost is:
  (i)   attributable to a Tax Deduction required by law to be made by the Borrower;
 
  (ii)   compensated for by Clause 13.3 (Tax indemnity) (or would have been compensated for under Clause 13.3 (Tax indemnity) but was not so compensated solely because any of the exclusions in paragraph (b) of Clause 13.3 (Tax indemnity) applied);
 
  (iii)   compensated for by the payment of the Mandatory Cost;
 
  (iv)   attributable to the wilful breach by the relevant Finance Party or its Affiliates of any law or regulation; or
 
  (v)   attributable to the implementation or application of or compliance with the “International Convergence of Capital Measurement and Capital Standards, a Revised Framework” published by the Basel Committee on Banking Supervision in June 2004 in the form existing on the date of this Agreement (“Basel II”) or any other law or regulation which implements Basel II (whether such implementation, application or compliance is by a government, regulator, Finance Party or any of its Affiliates).
  (b)   In this Clause 14.3, a reference to a “Tax Deduction” has the same meaning given to the term in Clause 13.1 (Definitions).
15.   OTHER INDEMNITIES
 
15.1   Currency indemnity
  (a)   If any sum due from the Borrower under the Finance Documents (a “Sum”), or any order, judgment or award given or made in relation to a Sum, has to be converted from the currency (the “First Currency”) in which that Sum is payable into another currency (the “Second Currency”) for the purpose of:
  (i)   making or filing a claim or proof against the Borrower;
 
  (ii)   obtaining or enforcing an order, judgment or award in relation to any litigation or arbitration proceedings,

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      the Borrower shall as an independent obligation, within three Business Days of demand, indemnify each Finance Party to whom that Sum is due against any cost, loss or liability arising out of or as a result of the conversion including any discrepancy between (A) the rate of exchange used to convert that Sum from the First Currency into the Second Currency and (B) the rate or rates of exchange available to that person at the time of its receipt of that Sum.
  (b)   The Borrower waives any right it may have in any jurisdiction to pay any amount under the Finance Documents in a currency or currency unit other than that in which it is expressed to be payable.
15.2   Other indemnities
 
    The Borrower shall, within three Business Days of demand, indemnify each Finance Party against any cost, loss or liability incurred by that Finance Party as a result of:
  (a)   the occurrence of any Event of Default;
 
  (b)   a failure by the Borrower to pay any amount due under a Finance Document on its due date including without limitation, any cost, loss or liability arising as a result of Clause 26 (Sharing among the Finance Parties);
 
  (c)   funding, or making arrangements to fund, its participation in a Loan requested by the Borrower in a Utilisation Request but not made by reason of the operation of any one or more of the provisions of this Agreement (other than by reason of default or negligence by that Finance Party alone); or
 
  (d)   a Loan (or part of a Loan) not being prepaid in accordance with a notice of prepayment given by the Borrower.
15.3   Indemnity to the Agent
 
    The Borrower shall promptly indemnify the Agent against any cost, loss or liability incurred by the Agent (acting reasonably) as a result of:
  (a)   investigating any event which it reasonably believes is a Default; or
 
  (b)   acting or relying on any notice, request or instruction which it reasonably believes to be genuine, correct and appropriately authorised.

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16.   MITIGATION BY THE LENDERS
 
16.1   Mitigation
  (a)   Each Finance Party shall, in consultation with the Borrower, take all reasonable steps to mitigate any circumstances which arise and which would result in any amount becoming payable under or pursuant to, or cancelled pursuant to, any of Clause 8.1 (Illegality), Clause 13 (Tax gross-up and indemnities), Clause 14.1 (Increased costs) or paragraph 3 of Schedule 4 (Mandatory Cost formulae) including (but not limited to) transferring its rights and obligations under the Finance Documents to another Affiliate or Facility Office.
 
  (b)   Paragraph (a) above does not in any way limit the rights and obligations of the Borrower under the Finance Documents.
16.2   Limitation of liability
  (a)   The Borrower shall indemnify each Finance Party for all costs and expenses reasonably incurred by that Finance Party as a result of steps taken by it under Clause 16.1 (Mitigation).
 
  (b)   A Finance Party is not obliged to take any steps under Clause 16.1 (Mitigation) if, in the opinion of that Finance Party (acting reasonably), to do so might be prejudicial to it.
17.   COSTS AND EXPENSES
 
17.1   Transaction expenses
 
    The Borrower shall promptly upon presentation of reasonably detailed statements of account pay the Agent and the Mandated Lead Arrangers the amount of all costs and expenses (including legal fees) reasonably incurred by any of them in connection with the negotiation, preparation, printing, execution and syndication of:
  (a)   this Agreement and any other documents referred to in this Agreement; and
 
  (b)   any other Finance Documents executed after the date of this Agreement.
17.2   Amendment costs
 
    If the Borrower requests an amendment, waiver or consent, the Borrower shall promptly upon presentation of reasonably detailed statements of account reimburse the Agent for the amount of all costs and expenses (including legal fees) reasonably incurred by the Agent in responding to, evaluating, negotiating or complying with that request.

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17.3   Enforcement costs
 
    The Borrower shall, within three Business Days of demand, pay to each Finance Party the amount of all costs and expenses (including legal fees) incurred by that Finance Party in connection with the enforcement of, or the preservation of any rights under, any Finance Document.

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SECTION 7
REPRESENTATIONS, UNDERTAKINGS AND EVENTS OF DEFAULT
18.   REPRESENTATIONS
 
    The Borrower makes the representations and warranties set out in this Clause 18 to each Finance Party on the date of this Agreement.
 
18.1   Status
  (a)   The Borrower is a stock corporation (Aktiengesellschaft), duly incorporated and validly existing under the laws of Germany.
 
  (b)   The Borrower has the power to own its assets and carry on its business as it is being conducted.
18.2   Binding obligations
 
    The obligations expressed to be assumed by it in each Finance Document are, subject to the Reservations, legal, valid, binding and enforceable obligations.
 
18.3   Non-conflict with other obligations
 
    The entry into and performance by it of, and the transactions contemplated by, the Finance Documents do not and will not conflict with:
  (a)   any law or regulation applicable to it;
 
  (b)   its or any of its Material Subsidiaries’ constitutional documents, provided that a Utilisation under this Agreement may require an Approval; or
 
  (c)   any agreement or instrument binding upon it or any of its Material Subsidiaries to an extent or in a manner which is reasonably likely to have a Material Adverse Effect.
18.4   Power and authority
 
    It has the power to enter into, perform and deliver, and has taken all necessary action to authorise its entry into, performance and delivery of, the Finance Documents to which it is a party and the transactions contemplated by those Finance Documents, provided that a Utilisation under this Agreement may require an Approval.
 
18.5   Validity and admissibility in evidence
 
    All Authorisations required:
  (a)   to enable it lawfully to enter into, exercise its rights and comply with its obligations in the Finance Documents to which it is a party; and

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  (b)   to make the Finance Documents to which it is a party admissible in evidence in its jurisdiction of incorporation,
    have been obtained or effected and are in full force and effect, provided that a Utilisation under this Agreement may require an Approval.
 
18.6   Governing law and enforcement
 
    Subject to the Reservations:
  (a)   the choice of German law as the governing law of the Finance Documents will be recognised and enforced in its jurisdiction of incorporation; and
 
  (b)   any judgment obtained in the Federal Republic of Germany in relation to a Finance Document will be recognised and enforced in its jurisdiction of incorporation.
18.7   Deduction of Tax
 
    It is not required to make any deduction for or on account of Tax from any payment it may make under any Finance Document.
 
18.8   No filing or stamp taxes
 
    Under the law of its jurisdiction of incorporation it is not necessary that the Finance Documents be filed, recorded or enrolled with any court or other authority in that jurisdiction or that any stamp, registration or similar tax be paid on or in relation to the Finance Documents or the transactions contemplated by the Finance Documents.
 
18.9   No default
  (a)   No Event of Default is continuing or might reasonably be expected to result from the making of any Utilisation.
 
  (b)   No other event or circumstance is outstanding which constitutes a default under any other agreement or instrument which is binding on it or any of its Subsidiaries which is reasonably likely to have a Material Adverse Effect.
18.10   No misleading information
  (a)   Any factual information provided by the Borrower for the purposes of the Information Package was true and accurate in all material respects as at the date it was provided or as at the date (if any) at which it is stated.
 
  (b)   The financial projections contained in the Information Package have been prepared on the basis of recent historical information and on the basis of reasonable assumptions.

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  (c)   Nothing has occurred or been omitted from the Information Package and no information has been given or withheld that results in the information contained in the Information Package being untrue or misleading in any material respect.
18.11   Financial statements
  (a)   Its Original Financial Statements were prepared in accordance with GAAP consistently applied.
 
  (b)   Its Original Financial Statements fairly represent in accordance with applicable GAAP its financial condition and operations (consolidated in the case of consolidated financial statements) during the relevant financial year.
18.12   Pari passu ranking
 
    Its payment obligations under the Finance Documents rank at least pari passu with the claims of all its other unsecured and unsubordinated creditors save those whose claims are mandatorily preferred by any bankruptcy, insolvency, liquidation or other similar laws of general application.
 
18.13   No proceedings pending or threatened
 
    No litigation, arbitration or administrative proceedings of or before any court, arbitral body or agency which are reasonably likely to be adversely determined and, if so determined, are reasonably likely to have a Material Adverse Effect have (to the best of its knowledge and belief) been started or threatened against it or any of its Subsidiaries.
 
18.14   No material adverse change
 
    No material adverse change in the assets, business or financial condition of the Borrower or the Group taken as a whole, which could adversely affect the ability of the Borrower to perform its payment obligations under the Finance Documents has occurred since the date to which the Original Financial Statements relate.
 
18.15   Repetition
 
    The Repeating Representations are made by the Borrower on the date of each Utilisation Request in the related Utilisation Request and are deemed to be made by the Borrower on the first day of each Interest Period (in each case by reference to the facts and circumstances then existing) provided that the Repeating Representations set out in Clauses 18.3 (b) (Non-conflict with other obligations), 18.4 (Power and authority) and 18.5 (Validity and admissibility in evidence) are in each case made in the form set out in the Utilisation Request (provided that where they are deemed to be made by the Borrower on the first day of an Interest Period in the form set out in the Utilisation Request they are

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    deemed to be made by reference to the facts and circumstances existing on the first day of such Interest Period).
 
19.   INFORMATION UNDERTAKINGS
 
    The undertakings in this Clause 19 remain in force from the date of this Agreement for so long as any amount is outstanding under the Finance Documents or any Commitment is in force.
 
19.1   Financial statements and Material Subsidiaries list
 
    The Borrower shall supply to the Agent in sufficient copies for all the Lenders:
  (a)   as soon as the same become available, but in any event within 120 days after the end of each of its financial years:
  (i)   its audited unconsolidated annual financial statements for that financial year; and
 
  (ii)   the audited consolidated annual financial statements of the Group for that financial year;
  (b)   as soon as the same become available, but in any event within 90 days after the end of the relevant financial quarter of each of its financial years and only to the extent produced, its unaudited interim reports published pursuant to section 66 of the Exchange Rules (Börsenordnung) for the Frankfurt Stock Exchange (Frankfurter Wertpapierbörse) for the first, the second and the third quarter of each of its financial years; and
 
  (c)   together with each set of audited consolidated annual financial statements of the Group, a list of Material Subsidiaries evidencing compliance with the Minimum Coverage Test.
19.2   Requirements as to financial statements
  (a)   Each set of annual financial statements delivered by the Borrower pursuant to Clause 19.1 (Financial statements and Material Subsidiaries list) shall be certified by two directors of the Borrower as in accordance with applicable GAAP fairly representing its financial condition as at the date as at which those financial statements were drawn up.
 
  (b)   Each set of annual financial statements delivered by the Borrower pursuant to paragraph (a)(ii) of Clause 19.1 (Financial statements and Material Subsidiaries list) shall contain or be accompanied by a Subsidiaries’ list substantially equivalent to the Subsidiaries’ list set forth in the notes to the Original Financial Statements under the heading “Subsidiaries, Equity Method Investments, and Other Investments”.

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  (c)   The Borrower shall subject to Clause 19.2(d) and (e) (Requirements as to financial statements) below procure that each set of financial statements of the Borrower delivered pursuant to Clause 19.1 (Financial statements and Material Subsidiaries list) is prepared using GAAP and accounting practices and financial reference periods consistent with those applied in the preparation of the Original Financial Statements for the Borrower, unless in relation to any set of financial statements, it notifies the Agent that there has been a material change in GAAP, the accounting practices or reference periods in each case referred to in the notes, if any, to such financial statements provided that the Borrower is not obliged to make such notification referred to in this paragraph prior to supplying the financial statements to which such notification relates in accordance with Clause 19.1 (Financial statements and Material Subsidiaries list). Upon such notification the Agent acting reasonably shall be entitled to request the Borrower to deliver to the Agent:
  (i)   a description of any change necessary for those financial statements to reflect the GAAP, accounting practices and reference periods upon which the Borrower’s Original Financial Statements were prepared; and
 
  (ii)   sufficient information, in form and substance as may be reasonably required by the Agent to enable the Lenders to make an accurate comparison between the financial position indicated in those financial statements and the Borrower’s Original Financial Statement provided that nothing herein shall be interpreted so as to entitle the Agent to request any information from the Borrower the generation of which is either unduly onerous or impracticable for the Borrower.
  (d)   The Borrower may change the accounting principles applied to:
  (i)   the consolidated financial statements of the Group from US GAAP to IFRS or any other accounting principles which the Borrower may legally be required to adhere to; and
 
  (ii)   the unconsolidated financial statements of the Borrower from German GAAP to IFRS, if such unconsolidated financial statements are permitted by applicable law to be prepared on such basis instead of German GAAP.
      The Borrower shall notify the Agent of such change of the accounting principles when for the first time supplying the financial statements prepared on such changed basis in accordance with Clause 19.1

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      (Financial statements and Material Subsidiaries list). In the event of any such change to the basis on which the relevant financial statements are prepared the Borrower shall upon request of the Agent promptly supply the Agent with sufficient information in form and substance as may be reasonably required by the Agent, prepared on the same basis as the Original Financial Statements to enable the Lenders to make a proper comparison between the financial position shown by any set of financial statements prepared on such changed basis and that under the Original Financial Statements, provided that nothing herein shall be interpreted so as to entitle the Agent to request any information from the Borrower the generation of which is either unduly onerous or impracticable for the Borrower and further provided that the Agent may only request such information with regard to the set of financial statements supplied pursuant to Clause 19.1(a) or 19.1(b) (Financial statements and Material Subsidiaries list) as the case may be to which the notification referred to above relates and in addition:
  (i)   if such notification is in relation to a set of financial statements supplied pursuant to Clause 19.1(a)(ii) (Financial statements and Material Subsidiaries list) the next set of financial statements supplied pursuant to Clause 19.1(b) (Financial statements and Material Subsidiaries list); or
 
  (ii)   if such notification is in relation to a set of financial statements supplied pursuant to Clause 19.1(b) (Financial statements and Material Subsidiaries list) the next set of financial statements supplied pursuant to Clause 19.1(a)(ii) (Financial statements and Material Subsidiaries list).
  (e)   Nothing herein shall be interpreted so as to limit the right of the Borrower to prepare
  (i)   consolidated financial statements of the Group applying US GAAP accounting principles and parallel consolidated financial statements of the Group applying IFRS accounting principles or any other accounting principles which the Borrower may legally be required to adhere to, as the case may be; or
 
  (ii)   unconsolidated financial statements of the Borrower applying German GAAP accounting principles and parallel unconsolidated financial statements of the Borrower applying IFRS accounting principles,

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      provided that the Borrower shall not be obliged to notify the Agent of such parallel accounting. Upon the occurrence of a change as contemplated in Clause 19.2(d) (Requirements as to financial statements) the Lenders acting through the Agent however may not request the information referred to in Clause 19.2(d) (Requirements as to financial statements) if and to the extent the Borrower has provided a set of financial statements prepared on the basis of the accounting principles applied in parallel with each set of financial statements supplied pursuant to Clause 19.1(a) and 19.1(b) (Financial statements and Material Subsidiaries list) immediately prior to such change.
19.3   Information: miscellaneous
 
    The Borrower shall supply to the Agent (in sufficient copies for all the Lenders, if the Agent so requests):
  (a)   all documents dispatched in paper form by the Borrower to its shareholders (or any class of them) or its creditors generally at the same time as they are dispatched;
 
  (b)   promptly upon becoming aware of them, the details of any litigation, arbitration or administrative proceedings which are current, threatened or pending against any member of the Group and which if adversely determined are reasonably likely to have a Material Adverse Effect; and
 
  (c)   promptly, such other appropriate information regarding the financial condition, business and operations of the Group as the Agent or any Finance Party (through the Agent) may reasonably request in accordance with generally established customary banking practice and/or regulatory requirements. However, no information shall be requested with reference to generally established customary banking practice if this information does not fall into the type and scope of information required to be publicly disclosed under the current Exchange Rules (Börsenordnung) for the Frankfurt Stock Exchange (Frankfurter Wertpapierbörse) published by Deutsche Börse AG regarding issuers whose shares are admitted for trading in the regulated market (Regulierter Markt) of the Frankfurt Stock Exchange and are quoted in the related “Prime Standard” segment, taking into account any disclosure exemptions agreed between the Borrower and Deutsche Börse AG.
19.4   Notification of default
  (a)   The Borrower shall notify the Agent of any Default (and the steps, if any, being taken to remedy it) promptly upon becoming aware of its occurrence.

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  (b)   Promptly upon a request by the Agent, the Borrower shall supply to the Agent a certificate signed by two of its directors or senior officers on its behalf certifying that no Default is continuing (or if a Default is continuing, specifying the Default and the steps, if any, being taken to remedy it).
19.5   Use of Websites
  (a)   The Borrower may satisfy its obligation under this Agreement to deliver any information in relation to those Lenders (the “Website Lenders”) who accept this method of communication by posting this information onto an electronic website designated by the Borrower and the Agent (the “Designated Website”) if:
  (i)   the Agent expressly agrees (after consultation with each of the Lenders) that it will accept communication of the information by this method;
 
  (ii)   both the Borrower and the Agent are aware of the address of and any relevant password specifications for the Designated Website; and
 
  (iii)   the information is in a format previously agreed between the Borrower and the Agent.
      If any Lender (a “Paper Form Lender”) does not agree to the delivery of information electronically then the Agent shall notify the Borrower accordingly and the Borrower shall supply the information to the Agent (in sufficient copies for each Paper Form Lender) in paper form. In any event the Borrower shall supply the Agent with at least one copy in paper form of any information required to be provided by it.
 
  (b)   The Agent shall supply each Website Lender with the address of and any relevant password specifications for the Designated Website following designation of that website by the Borrower and the Agent.
 
  (c)   The Borrower shall promptly upon becoming aware of its occurrence notify the Agent if:
  (i)   the Designated Website cannot be accessed due to technical failure;
 
  (ii)   the password specifications for the Designated Website change;
 
  (iii)   any new information which is required to be provided under this Agreement is posted onto the Designated Website;

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  (iv)   any existing information which has been provided under this Agreement and posted onto the Designated Website is amended; or
 
  (v)   the Borrower becomes aware that the Designated Website or any information posted onto the Designated Website is or has been infected by any electronic virus or similar software.
      If the Borrower notifies the Agent under paragraph (c)(i) or paragraph (c)(v) above, all information to be provided by the Borrower under this Agreement after the date of that notice shall be supplied in paper form unless and until the Agent and each Website Lender is satisfied that the circumstances giving rise to the notification are no longer continuing.
 
  (d)   Any Website Lender may request, through the Agent, one paper copy of any information required to be provided under this Agreement which is posted onto the Designated Website. The Borrower shall comply with any such request within ten Business Days.
19.6   “Know your customer” checks
  (a)   If:
  (i)   the introduction of or any change in (or in the interpretation, administration or application of) any law or regulation made after the date of this Agreement;
 
  (ii)   any change in the status of the Borrower or the composition of the shareholders of the Borrower after the date of this Agreement; or
 
  (iii)   a proposed assignment or assignment and transfer by assumption of contract (Vertragsübernahme) by a Lender of any of its rights and obligations under this Agreement to a party that is not a Lender prior to such assignment or assignment and transfer by assumption of contract (Vertragsübernahme),
      obliges the Agent or any Lender (or, in the case of paragraph (iii) above, any prospective new Lender) to comply with “know your customer” or similar identification procedures in circumstances where the necessary information is not already available to it, the Borrower shall promptly upon the request of the Agent or any Lender supply, or procure the supply of, such documentation and other evidence as is reasonably requested by the Agent (for itself or on behalf of any Lender) or any Lender (for itself or, in the case of the event described in paragraph (iii)

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      above, on behalf of any prospective new Lender) in order for the Agent, such Lender or, in the case of the event described in paragraph (iii) above, any prospective new Lender to carry out and be satisfied it has complied with all necessary “know your customer” or other similar checks under all applicable laws and regulations pursuant to the transactions contemplated in the Finance Documents.
 
  (b)   Each Lender shall promptly upon the request of the Agent supply, or procure the supply of, such documentation and other evidence as is reasonably requested by the Agent (for itself) in order for the Agent to carry out and be satisfied it has complied with all necessary “know your customer” or other similar checks under all applicable laws and regulations pursuant to the transactions contemplated in the Finance Documents.
20.   GENERAL UNDERTAKINGS
 
    The undertakings in this Clause 20 remain in force from the date of this Agreement for so long as any amount is outstanding under the Finance Documents or any Commitment is in force.
 
20.1   Authorisations
 
    The Borrower shall promptly:
  (a)   obtain, comply with and do all that is necessary to maintain in full force and effect; and
 
  (b)   supply certified copies to the Agent of,
    any Authorisation required under any law or regulation of its jurisdiction of incorporation to enable it to perform its obligations under the Finance Documents and to ensure the legality, validity, enforceability or admissibility in evidence in its jurisdiction of incorporation of any Finance Document.
 
20.2   Compliance with laws
 
    The Borrower shall comply in all respects with all laws to which it may be subject, if failure so to comply would have a Material Adverse Effect.
 
20.3   Negative pledge
  (a)   The Borrower shall not (and the Borrower shall ensure that no Material Subsidiary will) create or permit to subsist any Security over any of its assets to secure Financial Indebtedness.

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  (b)   Paragraph (a) above does not apply to:
  (i)   any Security listed in Schedule 6 (Existing Security) except to the extent the principal amount secured by that Security exceeds the amount stated in that Schedule;
 
  (ii)   any Security arising by operation of law (or by an agreement having the same effect) in the ordinary course of business;
 
  (iii)   any Security arising under general business conditions in the ordinary course of business, including without limitation of any bank with whom the Borrower or a Material Subsidiary maintains a banking relationship in the ordinary course of business;
 
  (iv)   any Security over assets acquired if the Security is not created in contemplation of the acquisition of that asset by the Borrower or the relevant Material Subsidiary and the principal amount secured has not been increased in contemplation of or since such acquisition and the Security is removed or discharged within 12 months of the date of the effective acquisition of such asset;
 
  (v)   any Security over an asset of any member of the Group (other than the Borrower) which becomes a Material Subsidiary after the date of this Agreement (whether an existing member of the Group or any other entity which is acquired by a member of the Group after the date of this Agreement and upon such acquisition qualifies as Material Subsidiary) where such Security is created prior to the date on which it can be determined that the respective member of the Group has become a Material Subsidiary (such determination to be made as contemplated in the definition of “Material Subsidiary” in Clause 1.1 (Definitions)) or where the Material Subsidiary is an entity acquired after the date of this Agreement and upon such acquisition qualifies as a Material Subsidiary, such Security is created prior to and not in contemplation of such acquisition;
 
  (vi)   any Security arising in connection with conditional sale and retention of title agreements;
 
  (vii)   any Security arising pursuant to or in connection with:
  (1)   finance leases;
 
  (2)   securities lending transactions (including without limitation repurchase transactions);

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  (3)   the sale, transfer or other disposal of receivables on recourse terms;
 
  (4)   cash management arrangements;
 
  (5)   netting or set-off arrangements; or
 
  (6)   framework / master agreements relating to derivatives transactions;
  (viii)   any Security over any asset held in Clearstream or Euroclear or any other securities depository or any clearing house in favour of any such securities depository or clearing house;
 
  (ix)   any Security granted to another member of the Group;
 
  (x)   any Security created or subsisting with the prior written consent of the Majority Lenders;
 
  (xi)   any Security created or subsisting to secure any obligations incurred in order to comply with the requirements of section 8a of the German Altersteilzeitgesetz and/or section 7e of the German Social Security Code (Sozialgesetzbuch IV) (if and to the extent the obligations so secured constitute Financial Indebtedness); and
 
  (xii)   any Security for Financial Indebtedness the amount of which (when aggregated with the amount of any other Financial Indebtedness which has the benefit of Security not permitted under the preceding exceptions) does not exceed euro 250,000,000 (following conversion into euro, if necessary) at any time.
20.4   Disposals
  (a)   The Borrower shall not (and the Borrower shall ensure that no Material Subsidiary will) enter into a single transaction or a series of transactions (whether related or not) and whether voluntary or involuntary to sell, lease, transfer or otherwise dispose of all or a substantial part of their respective assets.
 
  (b)   Paragraph (a) above does not apply to any sale, lease, transfer or other disposal:
  (i)   made in the ordinary course of business of the disposing entity;
 
  (ii)   made on arm’s length terms;

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  (iii)   made in exchange for other assets comparable or superior as to type, value and quality;
 
  (iv)   made by one member of the Group to another member of the Group; or
 
  (v)   required by law or any governmental authority or agency.
20.5   Merger
 
    The Borrower shall not enter into any merger (Verschmelzung), unless the entity surviving the merger, in case it is the Borrower, retains, or in case it is the entity the Borrower is merged with, assumes all the obligations of the Borrower under the Finance Documents by operation of law or otherwise and the creditworthiness of such surviving entity is equal to or better than the creditworthiness of the Borrower immediately prior to the merger.
 
20.6   Change of business
 
    The Borrower shall procure that no substantial change is made to the general nature of the business of the Group taken as a whole from that carried on at the date of this Agreement.
 
20.7   Insurance
 
    The Borrower shall maintain insurances on and in relation to its business and assets with reputable underwriters or insurance companies against those risks and to the extent as is usual for companies carrying on the same or substantially similar business where failure to do so could have a Material Adverse Effect.
 
20.8   Pari passu ranking
 
    The Borrower shall procure that the payment claims of the Finance Parties against the Borrower under the Finance Documents rank at least pari passu with the claims of all its other unsecured and unsubordinated creditors save those whose claims are mandatorily preferred by any bankruptcy, insolvency, liquidation or other similar laws of general application.
 
20.9   Minimum Coverage Test
 
    Alongside Material Subsidiaries pursuant to paragraph (a) of the definition thereof in Clause 1.1 (Definitions), the Borrower shall designate further of its Subsidiaries (the selection of such Subsidiaries to be at the Borrower’s discretion) as Material Subsidiaries, initially in the list referred to under item (9) of Schedule 2 (Conditions precedent) and thereafter in any list referred to in paragraph (c) of Clause 19.1 (Financial statements and Material Subsidiaries list) if and to the extent necessary to ensure that as at the date as of which, initially, the Original Financial Statements or, thereafter, the relevant financial statements delivered pursuant to paragraph (a) (ii) of Clause 19.1 (Financial

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    statements and Material Subsidiaries list) were drawn up, the aggregate unconsolidated turnover of:
  (i)   the Material Subsidiaries pursuant to paragraph (a) of the definition thereof in Clause 1.1 (Definitions);
 
  (ii)   the Borrower; and
 
  (iii)   such further Subsidiaries
    represents at least 75 per cent. of the consolidated turnover of the Group (such test, the “Minimum Coverage Test”) (calculated and determined as provided in the definition of “Material Subsidiary” in Clause 1.1 (Definitions)).
 
21.   EVENTS OF DEFAULT
 
    Each of the events or circumstances set out in Clause 21 is an Event of Default (save for Clause 21.10 (Acceleration)). Without prejudice to the provisions of this Agreement, section 490(1) of the German Civil Code (Bürgerliches Gesetzbuch) shall not apply.
 
21.1   Non-payment
 
    The Borrower does not pay on the due date any amount payable pursuant to a Finance Document at the place and in the currency in which it is expressed to be payable unless:
  (a)   its failure to pay is caused by administrative or technical error; and
 
  (b)   payment is made within three Business Days of its due date.
21.2   Other obligations
  (a)   The Borrower does not comply with any other obligation of the Finance Documents.
 
  (b)   No Event of Default under paragraph (a) above will occur if the failure to comply is capable of remedy and is remedied within 14 Business Days of the earlier of the Agent giving notice to the Borrower or the Borrower becoming aware of the failure to comply.
21.3   Misrepresentation
 
    Any representation or statement made or deemed to be made by the Borrower in the Finance Documents or any other document delivered by or on behalf of the Borrower under or in connection with any Finance Document is or proves to have been incorrect or misleading in any material respect when made or deemed to be made and, where the circumstances underlying such misrepresentation or incorrect or misleading statement are capable of remedy, is not remedied within

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    14 Business Days of the earlier of the Agent giving notice to the Borrower or the Borrower becoming aware of the representation or statement being incorrect or misleading.
 
21.4   Cross default
  (a)   Any Financial Indebtedness of the Borrower or any Material Subsidiary is not paid when due nor within any originally applicable grace period.
 
  (b)   Any Financial Indebtedness of the Borrower or any Material Subsidiary is declared to be or otherwise becomes due and payable prior to its specified maturity as a result of an event of default (however described).
 
  (c)   No Event of Default will occur under this Clause 21.4 if the aggregate amount of Financial Indebtedness falling within paragraphs (a) and (b) above is less than EUR 20,000,000 (or its equivalent in any other currency or currencies).
21.5   Insolvency
  (a)   The Borrower or any of its Material Subsidiaries is unable or admits inability to pay its debts as they fall due, suspends making payments on any of its debts or, by reason of actual or anticipated financial difficulties, commences negotiations with any class of its creditors with a view to rescheduling any of its indebtedness.
 
  (b)   The Borrower or any of its German Material Subsidiaries is over-indebted within the meaning of section 19 of the German Insolvency Code (Insolvenzordnung) or unable to pay its debt within the meaning of section 17 of the German Insolvency Code.
 
  (c)   Any Material Subsidiary being a French Company:
  (i)   is in a state of suspension of payments (cessation des paiements) or becomes insolvent for the purposes of insolvency law; or
 
  (ii)   in order to avoid a suspension of payments (cessation des paiements), commences negotiations with one or more of its creditors with a view to rescheduling any of its indebtedness.
  (d)   Any Material Subsidiary being a U.S. Company:
  (i)   applies for, or consents to, the appointment of, or the taking of possession by, a receiver, custodian, trustee, examiner or liquidator of itself or of all or a substantial part of its property;
 
  (ii)   makes a general assignment for the benefit of its creditors;

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  (iii)   commences a voluntary case under Chapter 11 of the United States of America Code entitled Bankruptcy (or any successor thereof), as amended;
 
  (iv)   files a petition with respect to itself seeking to take advantage of any other law relating to bankruptcy, insolvency, reorganization, liquidation, dissolution, arrangement or winding up, or composition or readjustment of debts; or
 
  (v)   takes any corporate action for the purpose of effecting any of the foregoing with respect to itself.
21.6   Insolvency proceedings
 
    Any corporate action, legal proceedings or other procedure or step is taken in relation to:
  (a)   the opening of insolvency proceedings (including the taking of preliminary measures of a German insolvency court under section 21 of the German Insolvency Code), the suspension of payments, a moratorium of any indebtedness, winding-up, dissolution, administration or reorganisation (by way of voluntary arrangement, scheme of arrangement or otherwise) of the Borrower or a Material Subsidiary (other than a U.S. Company or a French Company) other than a liquidation or reorganisation, in each case on a solvent basis, of a Material Subsidiary;
 
  (b)   a general composition, assignment or arrangement with any creditor of the Borrower or a Material Subsidiary (other than a U.S. Company or a French Company);
 
  (c)   the appointment of an insolvency administrator, a liquidator (other than in respect of a solvent liquidation of a Material Subsidiary), receiver, administrator, administrative receiver, compulsory manager or other similar officer in respect of the Borrower or a Material Subsidiary (other than a U.S. Company or a French Company) or any of its assets;
 
  (d)   any Material Subsidiary which is a French Company and:
  (i)   the bankruptcy, winding-up, dissolution, liquidation or for a transfer of the whole of the business of such French Company;
 
  (ii)   the suspension of payments or a moratorium of any indebtedness of any such French Company;

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  (iii)   any procédure de conciliation or procédure de sauvegarde in respect of any such French Company; or
 
  (iv)   the making of an administration order or the appointment of a mandataire ad hoc, receiver, conciliator, liquidator, administrator or similar officer in respect of any such French Company, or any of its assets; or
  (e)   any Material Subsidiary which is a U.S. Company, without the application or consent of such U.S. Company, in any court of competent jurisdiction, seeking:
  (i)   its reorganization, liquidation, dissolution, arrangement or winding-up or the composition or readjustment of its debts;
 
  (ii)   the appointment of a receiver, custodian, trustee, examiner, liquidator or the like of the U.S. Company or of all or any substantial part of its property; or
 
  (iii)   similar relief in respect of the U.S. Company under any law relating to the bankruptcy insolvency, reorganization, winding-up or composition or adjustment of debts,
      and any such proceeding or case referred to in paragraphs (i) to (iii) above continues undismissed, or an order, judgment or decree approving or ordering any of the foregoing is entered and continues unstayed and in effect, for a period of 60 or more days, or an order for relief against the U.S. Company shall be entered in an involuntary case under 11 U.S.C. §101 et seq. of the United States of America Code entitled Bankruptcy (or any successor thereto) as amended,
    or any analogous procedure or step is taken in any jurisdiction.
 
21.7   Cessation of Business
 
    The Borrower suspends or ceases to carry on (or threatens to suspend or cease to carry on) all or a material part of its business.
 
21.8   Unlawfulness
 
    It is or becomes unlawful for the Borrower to perform any of its obligations under the Finance Documents.
 
21.9   Invalidity/Repudiation
 
    Any Finance Document becomes invalid or ineffective or the Borrower repudiates a Finance Document or evidences an intention to repudiate a Finance Document.

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21.10   Acceleration
 
    On and at any time after the occurrence of an Event of Default which is continuing the Agent may, and shall if so directed by the Majority Lenders, by notice to the Borrower:
  (a)   cancel the Total Commitments whereupon they shall immediately be cancelled;
 
  (b)   declare that all or part of the Loans, together with accrued interest, and all other amounts accrued or outstanding under the Finance Documents be immediately due and payable, whereupon they shall become immediately due and payable; and/or
 
  (c)   declare that all or part of the Loans be payable on demand, whereupon they shall immediately become payable on demand by the Agent on the instructions of the Majority Lenders provided that such Loans (or part thereof) shall cease to be payable on demand if no Event of Default is continuing whereupon such Loans shall continue to be outstanding pursuant to the terms and conditions of this Agreement.

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SECTION 8
CHANGES TO PARTIES
22.   CHANGES TO THE LENDERS
 
22.1   Assignments and transfers by the Lenders
 
    Subject to this Clause 22, a Lender (the “Existing Lender”) may:
  (a)   assign any of its rights; or
 
  (b)   assign and transfer by assumption of contract (Vertragsübernahme) any of its rights and obligations,
    to:
  (i)   another bank or financial institution;
 
  (ii)   a trust, fund or other entity which is regularly engaged in or established for the purpose of making, purchasing or investing in loans, securities or other financial assets; or
 
  (iii)   any other assignee or transferee in connection with the implementation of any customary hedging and/or de-risking instrument,
    (the “New Lender”).
22.2   Conditions of assignment or assignment and transfer by assumption of contract (Vertragsübernahme)
  (a)   The prior written consent of the Borrower is required for an assignment or an assignment and transfer by assumption of contract (Vertragsübernahme) by an Existing Lender, unless:
  (i)   the assignment or assignment and transfer by assumption of contract (Vertragsübernahme) is to another Lender or an Affiliate of a Lender; or
 
  (ii)   an Event of Default has occurred and is continuing.
  (b)   In case the assignment or assignment and transfer by assumption of contract (Vertragsübernahme) is to another bank or financial institution, the consent of the Borrower required pursuant to paragraph (a) above must not be unreasonably withheld or delayed. In each case, the Borrower will be deemed to have given its consent ten Business Days after the Existing Lender has requested it unless consent is expressly refused by the Borrower within that time.

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  (c)   The consent of the Borrower to an assignment or assignment and transfer by assumption of contract (Vertragsübernahme) must not be withheld solely because the assignment or assignment and transfer by assumption of contract (Vertragsübernahme) may result in an increase to the Mandatory Cost.
 
  (d)   An assignment will be effective on acceptance by the Agent of an otherwise duly completed Assignment Certificate delivered to it by the Existing Lender and the New Lender. The Agent shall, subject to the next sentence, as soon as reasonably practicable after receipt by it of a duly completed Assignment Certificate appearing on its face to comply with the terms of this Agreement and delivered in accordance with the terms of this Agreement, accept that Assignment Certificate. The Agent shall only be obliged to accept an Assignment Certificate delivered to it by the Existing Lender and the New Lender once it is satisfied it has complied with all necessary “know your customer” or other similar checks under all applicable laws and regulations in relation to the assignment to such New Lender.
 
  (e)   An assignment and transfer by assumption of contract (Vertragsübernahme) will only be effective if the procedure set out in Clause 22.5 (Procedure for assignment and transfer by assumption of contract (Vertragsübernahme)) is complied with.
 
  (f)   If:
  (i)   a Lender assigns or assigns and transfers by assumption of contract (Vertragsübernahme) any of its rights or obligations under the Finance Documents or changes its Facility Office; and
 
  (ii)   as a result of circumstances existing at the date the assignment, assignment and transfer by assumption of contract (Vertragsübernahme) or change occurs, the Borrower would be obliged to make a payment to the New Lender or Lender acting through its new Facility Office under Clause 13 (Tax gross-up and indemnities) or Clause 14 (Increased costs),
      then the New Lender or Lender acting through its new Facility Office is only entitled to receive payment under those Clauses to the same extent as the Existing Lender or Lender acting through its previous Facility Office would have been if the assignment, assignment and transfer by assumption of contract (Vertragsübernahme) or change had not occurred.
  (g)   Each New Lender, by executing the relevant Transfer Certificate or Assignment Certificate confirms, for the avoidance of doubt, that the

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      Agent has authority to execute on its behalf any amendment or waiver that has been approved by or on behalf of the requisite Lender or Lenders in accordance with this Agreement on or prior to the date on which the assignment or assignment and transfer by assumption of contract (Vertragsübernahme) becomes effective in accordance with this Agreement and that it is bound by that decision to the same extent as the Existing Lender would have been had it remained a Lender.
22.3   Fees
  (a)   The New Lender shall, on the date upon which an assignment or assignment and transfer by assumption of contract (Vertragsübernahme) takes effect, pay to the Agent (for its own account) a fee of EUR 3,000.
 
  (b)   The Lender shall, on the date upon which a change of Facility Office takes effect, pay to the Agent (for its own account) a fee of EUR 3,000.
22.4   Limitation of responsibility of Existing Lenders
  (a)   Unless expressly agreed to the contrary, an Existing Lender makes no representation or warranty and assumes no responsibility to a New Lender for:
  (i)   the legality, validity, effectiveness, adequacy or enforceability of the Finance Documents or any other documents;
 
  (ii)   the financial condition of the Borrower or any other member of the Group;
 
  (iii)   the performance and observance by the Borrower of its obligations under the Finance Documents or any other documents; or
 
  (iv)   the accuracy of any statements (whether written or oral) made in or in connection with any Finance Document or any other document,
      and any representations or warranties implied by law are excluded.
 
  (b)   Each New Lender confirms to the Existing Lender and the other Finance Parties that it:
  (i)   has made (and shall continue to make) its own independent investigation and assessment of the financial condition and affairs of the Borrower and its related entities in connection with its participation in this Agreement and has not relied exclusively on

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      any information provided to it by the Existing Lender in connection with any Finance Document; and
 
  (ii)   will continue to make its own independent appraisal of the creditworthiness of the Borrower and its related entities whilst any amount is or may be outstanding under the Finance Documents or any Commitment is in force.
  (c)   Nothing in any Finance Document obliges an Existing Lender to:
  (i)   accept a re-assignment or a re-assignment and re-transfer by assumption of contract (Vertragsübernahme) from a New Lender of any of the rights and obligations assigned or assigned and transferred by assumption of contract (Vertragsübernahme) under this Clause 22; or
 
  (ii)   support any losses directly or indirectly incurred by the New Lender by reason of the non-performance by the Borrower of its obligations under the Finance Documents or otherwise.
22.5   Procedure for assignment and transfer by assumption of contract (Vertragsübernahme)
  (a)   Subject to the conditions set out in Clause 22.2 (Conditions of assignment or assignment and transfer by assumption of contract (Vertragsübernahme)) an assignment and transfer by assumption of contract (Vertragsübernahme) is effected in accordance with paragraph (c) below when the Agent accepts an otherwise duly completed Transfer Certificate delivered to it by the Existing Lender and the New Lender. The Agent shall, subject to paragraph (b) below, as soon as reasonably practicable after receipt by it of a duly completed Transfer Certificate appearing on its face to comply with the terms of this Agreement and delivered in accordance with the terms of this Agreement, accept that Transfer Certificate.
 
  (b)   The Agent shall only be obliged to accept a Transfer Certificate delivered to it by the Existing Lender and the New Lender once it is satisfied it has complied with all necessary “know your customer” or other similar checks under all applicable laws and regulations in relation to the transfer to such New Lender.
 
  (c)   Subject to Clause 22.8 (Pro rata interest settlement), on the Transfer Date:
  (i)   to the extent that in the Transfer Certificate the Existing Lender seeks to assign and transfer by assumption of contract

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      (Vertragsübernahme) its rights and obligations under the Finance Documents each of the Borrower and the Existing Lender shall be released from further obligations towards one another under the Finance Documents and their respective rights against one another under the Finance Documents shall be cancelled (being the “Discharged Rights and Obligations”);
 
  (ii)   each of the Borrower and the New Lender shall assume obligations towards one another and/or acquire rights against one another which differ from the Discharged Rights and Obligations only insofar as the Borrower and the New Lender have assumed and/or acquired the same in place of the Borrower and the Existing Lender;
 
  (iii)   the Agent, the Mandated Lead Arrangers, the New Lender and other Lenders shall acquire the same rights and assume the same obligations between themselves as they would have acquired and assumed had the New Lender been an Original Lender with the rights and/or obligations acquired or assumed by it as a result of the assignment and transfer by assumption of contract (Vertragsübernahme) and to that extent the Agent, the Mandated Lead Arrangers and the Existing Lender shall each be released from further obligations to each other under the Finance Documents; and
 
  (iv)   the New Lender shall become a Party as a “Lender”.
22.6   Copy of Assignment Certificate, Transfer Certificate or Increase Confirmation to Borrower
 
    The Agent shall, as soon as reasonably practicable after it has accepted an Assignment Certificate, a Transfer Certificate or an Increase Confirmation, send to the Borrower a copy of that Assignment Certificate, Transfer Certificate or Increase Confirmation.
 
22.7   Security over Lenders’ rights
 
    In addition to the other rights provided to Lenders under this Clause 22, each Lender may without consulting with or obtaining consent from the Borrower, at any time assign, charge, pledge or otherwise create Security in or over (whether by way of collateral or otherwise) all or any of its rights under any Finance Document to secure obligations of that Lender to the European Central Bank, any other supranational bank or any other federal reserve or central bank of any member of the Organisation for Economic Co-operation and Development (OECD) except that no such assignment, charge, pledge or Security shall:

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  (a)   release a Lender from any of its obligations under the Finance Documents or substitute the beneficiary of the relevant assignment, charge, pledge or Security for the Lender as a party to any of the Finance Documents; or
 
  (b)   require any payments to be made by the Borrower other than or in excess of, or grant to any person any more extensive rights than, those required to be made or granted to the relevant Lender under the Finance Documents.
22.8   Pro rata interest settlement
 
    If the Agent has notified the Lenders that it is able to distribute interest payments on a “pro rata basis” to Existing Lenders and New Lenders then (in respect of any assignment pursuant to Clause 22.2(d) (Conditions of assignment or assignment and transfer by assumption of contract (Vertragsübernahme)) or assignment and transfer by assumption of contract (Vertragsübernahme) pursuant to Clause 22.5 (Procedure for assignment and transfer by assumption of contract (Vertragsübernahme)) the Assignment Date or Transfer Date, respectively, of which, in each case, is after the date of such notification and is not on the last day of an Interest Period):
  (a)   any interest or fees in respect of the relevant participation which are expressed to accrue by reference to the lapse of time shall continue to accrue in favour of the Existing Lender up to but excluding the Assignment Date or Transfer Date, respectively, (“Accrued Amounts”) and shall become due and payable to the Existing Lender (without further interest accruing on them) on the last day of the current Interest Period (or, if the Interest Period is longer than six Months, on the next of the dates which falls at six monthly intervals after the first day of that Interest Period); and
 
  (b)   the rights assigned or assigned and transferred by assumption of contract (Vertragsübernahme) by the Existing Lender will not include the right to the Accrued Amounts, so that, for the avoidance of doubt:
  (i)   when the Accrued Amounts become payable, those Accrued Amounts will be payable to the Existing Lender; and
 
  (ii)   the amount payable to the New Lender on that date will be the amount which would, but for the application of this Clause 22.8, have been payable to it on that date, but after deduction of the Accrued Amounts.

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23.   CHANGES TO THE BORROWER
 
    The Borrower may not assign any of its rights or transfer any of its rights or obligations under the Finance Documents.

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SECTION 9
THE FINANCE PARTIES
24.   ROLE OF THE AGENT AND THE MANDATED LEAD ARRANGERS
 
24.1   Appointment of the Agent
  (a)   Each other Finance Party appoints the Agent to act as its agent and attorney (Stellvertreter) under and in connection with the Finance Documents.
 
  (b)   Each other Finance Party authorises the Agent to exercise the rights, powers, authorities and discretions specifically given to the Agent under or in connection with the Finance Documents together with any other incidental rights, powers, authorities and discretions.
 
  (c)   Each other Finance Party hereby relieves the Agent from the restrictions pursuant to section 181 Civil Code (Bürgerliches Gesetzbuch) and similar restrictions applicable to it pursuant to any other applicable law, in each case to the extent legally possible to such Finance Party. A Finance Party which is barred by its constitutional documents or by-laws from granting such exemption shall notify the Agent accordingly.
24.2   Duties of the Agent
  (a)   Subject to paragraph (b) below, the Agent shall promptly forward to a Party the original or a copy of any document which is delivered to the Agent for that Party by any other Party.
 
  (b)   Without prejudice to Clause 22.6 (Copy of Assignment Certificate, Transfer Certificate or Increase Confirmation to Borrower), paragraph (a) above shall not apply to any Transfer Certificate, Assignment Certificate or Increase Confirmation.
 
  (c)   Except where a Finance Document specifically provides otherwise, the Agent is not obliged to review or check the adequacy, accuracy or completeness of any document it forwards to another Party.
 
  (d)   If the Agent receives notice from a Party referring to this Agreement, describing a Default and stating that the circumstance described is a Default, it shall promptly notify the other Finance Parties.
 
  (e)   If the Agent is aware of the non-payment of any principal, interest, commitment fee or other fee payable to a Finance Party (other than the Agent or the Mandated Lead Arrangers) under this Agreement it shall promptly notify the other Finance Parties.

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  (f)   The Agent’s duties under the Finance Documents are solely mechanical and administrative in nature.
24.3   Role of the Mandated Lead Arrangers
 
    Except as specifically provided in the Finance Documents, the Mandated Lead Arrangers have no obligations of any kind to any other Party under or in connection with any Finance Document.
 
24.4   No fiduciary duties
  (a)   Nothing in this Agreement constitutes the Agent or any Mandated Lead Arranger as a trustee (Treuhänder) of any other person. Neither the Agent nor any Mandated Lead Arranger has any financial or commercial duty of care (Vermögensfürsorgepflicht) for any person.
 
  (b)   Neither the Agent nor any Mandated Lead Arranger shall be bound to account to any Lender for any sum or the profit element of any sum received by it for its own account.
24.5   Business with the Group
 
    The Agent and the Mandated Lead Arrangers may accept deposits from, lend money to and generally engage in any kind of banking or other business with any member of the Group.
 
24.6   Rights and discretions of the Agent
  (a)   The Agent may rely on:
  (i)   any representation, notice or document believed by it to be genuine, correct and appropriately authorised; and
 
  (ii)   any statement made by a director, authorised signatory or employee of any person regarding any matters which may reasonably be assumed to be within his knowledge or within his power to verify.
  (b)   The Agent may assume (unless it has received notice to the contrary in its capacity as agent for the Lenders) that:
  (i)   no Default has occurred (unless it has actual knowledge of a Default arising under Clause 21.1 (Non-payment));
 
  (ii)   any right, power, authority or discretion vested in any Party or the Majority Lenders has not been exercised.
  (c)   The Agent may engage, pay for and rely on the advice or services of any lawyers, accountants, surveyors or other experts.

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  (d)   The Agent may act in relation to the Finance Documents through its personnel and agents.
 
  (e)   The Agent may disclose to any other Party any information it reasonably believes it has received as agent under this Agreement.
 
  (f)   Without prejudice to the generality of paragraph (e) above, the Agent may disclose the identity of a Defaulting Lender to the other Finance Parties and the Borrower and shall disclose the same upon the written request of the Borrower, the Majority Lenders or the Defaulting Lender.
 
  (g)   Notwithstanding any other provision of any Finance Document to the contrary, neither the Agent nor the Mandated Lead Arrangers are obliged to do or omit to do anything if it would or might in its reasonable opinion constitute a breach of any law or regulation or a breach of a fiduciary duty or duty of confidentiality.
24.7   Majority Lenders’ instructions
  (a)   Unless a contrary indication appears in a Finance Document, the Agent shall (i) exercise any right, power, authority or discretion vested in it as Agent in accordance with any instructions given to it by the Majority Lenders (or, if so instructed by the Majority Lenders, refrain from exercising any right, power, authority or discretion vested in it as Agent) and (ii) not be liable for any act (or omission) if it acts (or refrains from taking any action) in accordance with an instruction of the Majority Lenders.
 
  (b)   Unless a contrary indication appears in a Finance Document, any instructions given by the Majority Lenders will be binding on all the Finance Parties.
 
  (c)   The Agent may refrain from acting in accordance with the instructions of the Majority Lenders (or, if appropriate, the Lenders) until it has received such security as it may require for any cost, loss or liability (together with any associated VAT) which it may incur in complying with the instructions.
 
  (d)   In the absence of instructions from the Majority Lenders, (or, if appropriate, the Lenders) the Agent may act (or refrain from taking action) as it considers to be in the best interest of the Lenders.
 
  (e)   The Agent is not authorised to act on behalf of a Lender (without first obtaining that Lender’s consent) in any legal or arbitration proceedings relating to any Finance Document.

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24.8   Responsibility for documentation
 
    Neither the Agent nor any of the Mandated Lead Arrangers:
  (a)   is responsible for the adequacy, accuracy and/or completeness of any information (whether oral or written) supplied by the Agent, the Mandated Lead Arrangers, the Borrower or any other person given in or in connection with any Finance Document or the Information Package;
 
  (b)   is responsible for the legality, validity, effectiveness, adequacy or enforceability of any Finance Document or any other agreement, arrangement or document entered into, made or executed in anticipation of or in connection with any Finance Document; or
 
  (c)   is responsible for any determination as to whether any information provided or to be provided to any Finance Party is non-public information the use of which may be regulated or prohibited by applicable law or regulation relating to insider dealing or otherwise.
24.9   Exclusion of liability
  (a)   Without limiting paragraph (b) below, the Agent will not be liable for any action taken by it under or in connection with any Finance Document, unless directly caused by its gross negligence or wilful misconduct.
 
  (b)   No Party (other than the Agent) may take any proceedings against any officer, employee or agent of the Agent in respect of any claim it might have against the Agent or in respect of any act or omission of any kind by that officer, employee or agent in relation to any Finance Document and any officer, employee or agent of the Agent may rely on this Clause pursuant to section 328 para 1 Civil Code (Bürgerliches Gesetzbuch) (echter berechtigender Vertrag zugunsten Dritter).
 
  (c)   The Agent will not be liable for any delay (or any related consequences) in crediting an account with an amount required under the Finance Documents to be paid by the Agent if the Agent has taken all necessary steps as soon as reasonably practicable to comply with the regulations or operating procedures of any recognised clearing or settlement system used by the Agent for that purpose.
 
  (d)   Nothing in this Agreement shall oblige the Agent or any Mandated Lead Arranger to carry out any “know your customer” or other checks in relation to any person on behalf of any Lender and each Lender confirms to the Agent and the Mandated Lead Arrangers that it is solely responsible for any such checks it is required to carry out and that it may

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      not rely on any statement in relation to such checks made by the Agent or the Mandated Lead Arrangers.
24.10   Lenders’ indemnity to the Agent
 
    Each Lender shall (in proportion to its share of the Total Commitments or, if the Total Commitments are then zero, to its share of the Total Commitments immediately prior to their reduction to zero) indemnify the Agent, within three Business Days of demand, against any cost, loss or liability incurred by the Agent (otherwise than by reason of the Agent’s gross negligence or wilful misconduct) in acting as Agent under the Finance Documents (unless the Agent has been reimbursed by the Borrower pursuant to a Finance Document).
 
24.11   Resignation of the Agent
  (a)   The Agent may resign and appoint one of its Affiliates acting through an office in Frankfurt, London or Luxembourg as successor by giving notice to the other Finance Parties and the Borrower.
 
  (b)   Alternatively the Agent may resign by giving notice to the other Finance Parties and the Borrower, in which case the Majority Lenders (after consultation with the Borrower) may appoint a successor Agent.
 
  (c)   If the Majority Lenders have not appointed a successor Agent in accordance with paragraph (b) above within 30 days after notice of resignation was given, the Agent (after consultation with the Borrower) may appoint a successor Agent not rated lower than “A” by Standard and Poor’s Financial Services LLC.
 
  (d)   The retiring Agent shall, at its own cost, make available to the successor Agent such documents and records and provide such assistance as the successor Agent may reasonably request for the purposes of performing its functions as Agent under the Finance Documents.
 
  (e)   The Agent’s resignation notice shall only take effect upon the appointment of a successor.
 
  (f)   Upon the appointment of a successor, the retiring Agent shall be discharged from any further obligation in respect of the Finance Documents but shall remain entitled to the benefit of this Clause 24. Its successor and each of the other Parties shall have the same rights and obligations amongst themselves as they would have had if such successor had been an original Party.
 
  (g)   After consultation with the Borrower, the Majority Lenders may, by notice to the Agent, require it to resign in accordance with paragraph (b)

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  above.   In this event, the Agent shall resign in accordance with paragraph (b) above.
24.12   Confidentiality
  (a)   In acting as agent for the Finance Parties, the Agent shall be regarded as acting through its agency division which shall be treated as a separate entity from any other of its divisions or departments.
 
  (b)   If information is received by another division or department of the Agent, it may be treated as confidential to that division or department and the Agent shall not be deemed to have notice of it.
24.13   Relationship with the Lenders
  (a)   Subject to Clause 22.8 (Pro rata interest settlement), the Agent may treat the person shown in its records as Lender at the opening of business (in the place of the Agent’s principal office as notified to the Finance Parties from time to time) as the Lender acting through its Facility Office:
  (i)   entitled to or liable for any payment due under any Finance Document on that day; and
 
  (ii)   entitled to receive and act upon any notice, request, document or communication or make any decision or determination under any Finance Document made or delivered on that day,
      unless it has received not less than five Business Days’ prior notice from that Lender to the contrary in accordance with the terms of this Agreement.
 
  (b)   Each Lender shall supply the Agent with any information required by the Agent in order to calculate the Mandatory Cost in accordance with Schedule 4 (Mandatory Cost formulae).
 
  (c)   Any Lender may by notice to the Agent appoint a person to receive on its behalf all notices, communications, information and documents to be made or despatched to that Lender under the Finance Documents. Such notice shall contain the address, fax number and (where communication by electronic mail or other electronic means is permitted under Clause 29.5 (Electronic communication)) electronic mail address and/or any other information required to enable the sending and receipt of information by that means (and, in each case, the department or officer, if any, for whose attention communication is to be made) and be treated as a notification of a substitute address, fax number, electronic mail address, department and officer by that Lender for the purposes of Clause 29.2 (Addresses) and paragraph (a)(iii) of Clause 29.5 (Electronic

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      communication) and the Agent shall be entitled to treat such person as the person entitled to receive all such notices, communications, information and documents as though that person were that Lender.
24.14   Credit appraisal by the Lenders
 
    Without affecting the responsibility of the Borrower for information supplied by it or on its behalf in connection with any Finance Document, each Lender confirms to the Agent and the Mandated Lead Arrangers that it has been, and will continue to be, solely responsible for making its own independent appraisal and investigation of all risks arising under or in connection with any Finance Document including but not limited to:
  (a)   the financial condition, status and nature of each member of the Group;
 
  (b)   the legality, validity, effectiveness, adequacy or enforceability of any Finance Document and any other agreement, arrangement or document entered into, made or executed in anticipation of, under or in connection with any Finance Document;
 
  (c)   whether that Lender has recourse, and the nature and extent of that recourse, against any Party or any of its respective assets under or in connection with any Finance Document, the transactions contemplated by the Finance Documents or any other agreement, arrangement or document entered into, made or executed in anticipation of, under or in connection with any Finance Document; and
 
  (d)   the adequacy, accuracy and/or completeness of the Information Package and any other information provided by the Agent, any Party or by any other person under or in connection with any Finance Document, the transactions contemplated by the Finance Documents or any other agreement, arrangement or document entered into, made or executed in anticipation of, under or in connection with any Finance Document.
24.15   Reference Banks
 
    If a Reference Bank (or, if a Reference Bank is not a Lender, the Lender of which it is an Affiliate) ceases to be a Lender, the Agent shall (in consultation with the Borrower) appoint another Lender or an Affiliate of a Lender to replace that Reference Bank.
 
24.16   Deduction from amounts payable by the Agent
 
    If any Party owes an amount to the Agent under the Finance Documents the Agent may, after giving notice to that Party, deduct an amount not exceeding that amount from any payment to that Party which the Agent would otherwise be obliged to make under the Finance Documents and apply the amount deducted in or towards satisfaction of the amount owed. For the purposes of the Finance

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    Documents that Party shall be regarded as having received any amount so deducted.
 
25.   CONDUCT OF BUSINESS BY THE FINANCE PARTIES
 
    Unless expressly provided for otherwise in this Agreement no provision of this Agreement will:
  (a)   interfere with the right of any Finance Party to arrange its affairs (tax or otherwise) in whatever manner it thinks fit;
 
  (b)   oblige any Finance Party to investigate or claim any credit, relief, remission or repayment available to it or the extent, order and manner of any claim; or
 
  (c)   oblige any Finance Party to disclose any information relating to its affairs (tax or otherwise) or any computations in respect of Tax.
26.   SHARING AMONG THE FINANCE PARTIES
 
26.1   Payments to Finance Parties
 
    If a Finance Party (a “Recovering Finance Party”) receives or recovers any amount from the Borrower other than in accordance with Clause 27 (Payment mechanics) and applies that amount to a payment due under the Finance Documents then:
  (a)   the Recovering Finance Party shall, within three Business Days, notify details of the receipt or recovery to the Agent;
 
  (b)   the Agent shall determine whether the receipt or recovery is in excess of the amount the Recovering Finance Party would have been paid had the receipt or recovery been received or made by the Agent and distributed in accordance with Clause 27 (Payment mechanics), without taking account of any Tax which would be imposed on the Agent in relation to the receipt, recovery or distribution; and
 
  (c)   the Recovering Finance Party shall, within three Business Days of demand by the Agent, pay to the Agent an amount (the “Sharing Payment”) equal to such receipt or recovery less any amount which the Agent determines may be retained by the Recovering Finance Party as its share of any payment to be made, in accordance with Clause 27.5 (Partial payments).

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26.2   Redistribution of payments
 
    The Agent shall treat the Sharing Payment as if it had been paid by the Borrower and distribute it between the Finance Parties (other than the Recovering Finance Party) in accordance with Clause 27.5 (Partial payments).
 
26.3   Recovering Finance Party’s rights
  (a)   On a distribution by the Agent under Clause 26.2 (Redistribution of payments), the Recovering Finance Party shall be entitled to receive by way of assignment the rights of the Finance Parties to the extent they have shared in the redistribution.
 
  (b)   If and to the extent that the Recovering Finance Party is not able to rely on its rights under paragraph (a) above, the Borrower shall be liable to the Recovering Finance Party for a debt equal to the Sharing Payment which is immediately due and payable after notification by the Agent to the Borrower that and to whom such amount is payable with reference to this Clause 26.3 (b).
26.4   Reversal of redistribution
 
    If any part of the Sharing Payment received or recovered by a Recovering Finance Party becomes repayable and is repaid by that Recovering Finance Party, then:
  (a)   each Finance Party which has received a share of the relevant Sharing Payment pursuant to Clause 26.2 (Redistribution of payments) shall, upon request of the Agent, pay to the Agent for account of that Recovering Finance Party an amount equal to the appropriate part of its share of the Sharing Payment (together with an amount as is necessary to reimburse that Recovering Finance Party for its proportion of any interest on the Sharing Payment which that Recovering Finance Party is required to pay); and
 
  (b)   that Recovering Finance Party’s rights of assignment in respect of any reimbursement shall be cancelled and the Borrower will be liable to the reimbursing Finance Party for the amount so reimbursed and the Recovering Finance Party shall re-assign to the relevant Finance Party any claim assigned to it by that Finance Party pursuant to paragraph (a) of Clause 26.3 (Recovering Finance Party’s rights).
26.5   Exceptions
  (a)   This Clause 26 shall not apply to the extent that the Recovering Finance Party would not, after making any payment pursuant to this Clause, have a valid and enforceable claim against the Borrower.

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  (b)   A Recovering Finance Party is not obliged to share with any other Finance Party any amount which the Recovering Finance Party has received or recovered as a result of taking legal or arbitration proceedings, if:
  (i)   it notified that other Finance Party of the legal or arbitration proceedings; and
 
  (ii)   that other Finance Party had an opportunity to participate in those legal or arbitration proceedings but did not do so as soon as reasonably practicable having received notice and did not take separate legal or arbitration proceedings.

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SECTION 10
ADMINISTRATION
27.   PAYMENT MECHANICS
 
27.1   Payments to the Agent
  (a)   On each date on which the Borrower or a Lender is required to make a payment under a Finance Document, the Borrower or Lender shall make the same available to the Agent (unless a contrary indication appears in a Finance Document) for value on the due date at the time and in such funds specified by the Agent as being customary at the time for settlement of transactions in the relevant currency in the place of payment.
 
  (b)   Payment shall be made to such account with such bank as the Agent specifies.
27.2   Distributions by the Agent
 
    Each payment received by the Agent under the Finance Documents for another Party shall, subject to Clause 27.3 (Distributions to the Borrower), Clause 27.4 (Clawback) and Clause 24.16 (Deduction from amounts payable by the Agent) be made available by the Agent as soon as practicable after receipt to the Party entitled to receive payment in accordance with this Agreement (in the case of a Lender, for the account of its Facility Office), to such account with such bank as that Party may notify to the Agent by not less than five Business Days’ notice.
 
27.3   Distributions to the Borrower
 
    The Agent may (with the consent of the Borrower or in accordance with Clause 28 (Set-off)) apply any amount received by it for the Borrower in or towards payment (on the date and in the currency and funds of receipt) of any amount due from the Borrower under the Finance Documents or in or towards purchase of any amount of any currency to be so applied.
 
27.4   Clawback
  (a)   Where a sum is to be paid to the Agent under the Finance Documents for another Party, the Agent is not obliged to pay that sum to that other Party (or to enter into or perform any related exchange contract) until it has been able to establish to its satisfaction that it has actually received that sum.
 
  (b)   If the Agent pays an amount to another Party and it proves to be the case that the Agent had not actually received that amount, then the Party to whom that amount (or the proceeds of any related exchange contract) was paid by the Agent shall on demand refund the same to the Agent together with interest on that amount from the date of payment to the

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      date of receipt by the Agent, calculated by the Agent to reflect its cost of funds.
27.5   Partial payments
  (a)   If the Agent receives a payment that is insufficient to discharge all the amounts then due and payable by the Borrower under the Finance Documents, the Agent shall apply that payment towards the obligations of the Borrower under the Finance Documents in the following order:
  (i)   first, in or towards payment pro rata of any unpaid fees, costs and expenses of the Agent and the Mandated Lead Arrangers under the Finance Documents;
 
  (ii)   secondly, in or towards payment pro rata of any accrued interest, fee or commission due but unpaid under this Agreement;
 
  (iii)   thirdly, in or towards payment pro rata of any principal due but unpaid under this Agreement; and
 
  (iv)   fourthly, in or towards payment pro rata of any other sum due but unpaid under the Finance Documents.
  (b)   The Agent shall, if so directed by the Majority Lenders, vary the order set out in paragraphs (a)(ii) to (iv) above.
 
  (c)   Paragraphs (a) and (b) above will override any appropriation made by the Borrower.
27.6   No set-off by the Borrower
  (a)   Without prejudice to paragraph (b) of Clause 7 (Repayment), all payments to be made by the Borrower under the Finance Documents shall be calculated and be made without (and free and clear of any deduction for) set-off or counterclaim unless:
  (i)   the counterclaim is undisputed or has been confirmed in a final non-appealable judgement; or
 
  (ii)   it is a set-off by the Borrower of any satisfiable (erfüllbar) obligation (within the meaning of section 387 of the German Civil Code (Bürgerliches Gesetzbuch)) owed by it under the Finance Documents to any Lender against any obligation owed and expressed to be due and payable by that Lender to the Borrower if:
  (1)   at the time the set-off is expressed to take effect, that Lender is a Defaulting Lender (regardless of the place of

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      payment, booking branch of the relevant Lender or currency of either obligation, provided that if the obligations are in different currencies, the Borrower may convert either obligation at a market rate of exchange in its usual course of business for the purpose of the set-off); and
 
  (2)   the Borrower has delivered to the Agent a statement signed by two directors or other authorised signatories of the Borrower certifying the validity (Wirksamkeit) of the relevant obligation owed by that Lender to the Borrower and that such obligation has become due and payable (fällig) to the Borrower but remains unpaid.
  (b)   The Agent may rely on any statement delivered pursuant to paragraph (a)(ii)(2) above in accordance with paragraph (a)(ii) of Clause 24.6 (Rights and discretions of the Agent).
27.7   Business Days
  (a)   Any payment which is due to be made on a day that is not a Business Day shall be made on the next Business Day in the same calendar month (if there is one) or the preceding Business Day (if there is not).
 
  (b)   During any extension of the due date for payment of any principal or Unpaid Sum under this Agreement interest is payable on the principal or Unpaid Sum at the rate payable on the original due date.
27.8   Currency of account
  (a)   Subject to paragraphs (b) to (e) below, the Base Currency is the currency of account and payment for any sum due from the Borrower under any Finance Document.
 
  (b)   A repayment of a Loan or Unpaid Sum or a part of a Loan or Unpaid Sum shall be made in the currency in which that Loan or Unpaid Sum is denominated on its due date.
 
  (c)   Each payment of interest shall be made in the currency in which the sum in respect of which the interest is payable was denominated when that interest accrued.
 
  (d)   Each payment in respect of costs, expenses or Taxes shall be made in the currency in which the costs, expenses or Taxes are incurred.
 
  (e)   Any amount expressed to be payable in a currency other than the Base Currency shall be paid in that other currency.

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28.   SET-OFF
 
    A Finance Party may set off any matured obligation due from the Borrower under the Finance Documents against any satisfiable (erfüllbar) obligation (within the meaning of section 387 Civil Code (Bürgerliches Gesetzbuch)) owed by that Finance Party to the Borrower; regardless of the place of payment, booking branch or currency of either obligation. If the obligations are in different currencies, the Finance Party may convert either obligation at a market rate of exchange in its usual course of business for the purpose of the set-off.
 
29.   NOTICES
 
29.1   Communications in writing
 
    Any communication to be made under or in connection with the Finance Documents shall be made in writing and, unless otherwise stated, may be made by fax or letter or (except in the case of a Utilisation Request) by means of telecommunication (telekommunikative Übermittlung) by electronic mail or attached as an electronic photocopy (“pdf.”, “tif.” or any other format agreed with the Agent) to electronic mail.
 
29.2   Addresses
 
    The address, fax number and electronic mail address (and the department or officer, if any, for whose attention the communication is to be made) of each Party for any communication or document to be made or delivered under or in connection with the Finance Documents is:
  (a)   in the case of the Borrower, that identified with its name below;
 
  (b)   in the case of each Lender, that notified in writing to the Agent on or prior to the date on which it becomes a Party; and
 
  (c)   in the case of the Agent and each Mandated Lead Arranger, that identified with its name below,
    or any substitute address or fax number or department or officer as the Party may notify to the Agent (or the Agent may notify to the other Parties, if a change is made by the Agent) by not less than five Business Days’ notice.
 
29.3   Delivery
  (a)   Any communication or document made or delivered by one person to another under or in connection with the Finance Documents will only be effective when received (zugegangen), in particular:
  (i)   if by way of fax or telecommunication, when received in legible form; or

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  (ii)   if by way of letter, when it has been left at the relevant address or five Business Days after being deposited in the post postage prepaid in an envelope addressed to it at that address,
    and, if a particular department or officer is specified as part of its address details provided under Clause 29.2 (Addresses), if addressed to that department or officer.
  (b)   Any communication or document to be made or delivered to the Agent will be effective only when actually received by the Agent and then only if it is expressly marked for the attention of the department or officer identified with the Agent’s signature below (or any substitute department or officer as the Agent shall specify for this purpose).
 
  (c)   All notices from or to the Borrower shall be sent through the Agent.
29.4   Notification of address and fax number
 
    Promptly upon receipt of notification of an address, fax number or electronic mail address or change of address, fax number or electronic mail address pursuant to Clause 29.2 (Addresses) or changing its own address, fax number or electronic mail address the Agent shall notify the other Parties.
 
29.5   Electronic communication
  (a)   Any communication to be made between the Agent and a Lender under or in connection with the Finance Documents may be made by electronic mail or other electronic means, if the Agent and the relevant Lender:
  (i)   agree that, unless and until notified to the contrary, this is to be an accepted form of communication;
 
  (ii)   notify each other in writing of their electronic mail address and/or any other information required to enable the sending and receipt of information by that means; and
 
  (iii)   notify each other of any change to their address or any other such information supplied by them.
  (b)   Any electronic communication made between the Agent and a Lender will be effective only when actually received in readable form and in the case of any electronic communication made by a Lender to the Agent only if it is addressed in such a manner as the Agent shall specify for this purpose.

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29.6   English language
  (a)   Any notice given under or in connection with any Finance Document must be in English.
 
  (b)   All other documents (other than the documents referred to in paragraphs (1) and (2) of Schedule 2 (Conditions Precedent)) provided under or in connection with any Finance Document must be:
  (i)   in English; or
 
  (ii)   if not in English, and if so required by the Agent, accompanied by a certified English translation and, in this case, the English translation will prevail unless the document is a constitutional, statutory or other official document.
30.   CALCULATIONS AND CERTIFICATES
 
30.1   Accounts
 
    In any litigation or arbitration proceedings arising out of or in connection with a Finance Document, the entries made in the accounts maintained by a Finance Party are prima facie evidence (Beweis des ersten Anscheins) of the matters to which they relate.
 
30.2   Certificates and Determinations
 
    Any certification or determination by a Finance Party of a rate or amount under any Finance Document is, in the absence of manifest error, prima facie evidence (Beweis des ersten Anscheins) of the matters to which it relates.
 
30.3   Day count convention
 
    Any interest, commission or fee accruing under a Finance Document will accrue from day to day and is calculated on the basis of the actual number of days elapsed and a year of 360 days or, in any case where the practice in the European interbank market differs, in accordance with that market practice.
 
31.   PARTIAL INVALIDITY
 
    The Parties agree that should at any time, any provisions of this Agreement be or become void (nichtig), invalid or due to any reason ineffective (unwirksam) this will indisputably (unwiderlegbar) not affect the validity or effectiveness of the remaining provisions and this Agreement will remain valid and effective, save for the void, invalid or ineffective provisions, without any Party having to argue (darlegen) and prove (beweisen) the Parties intent to uphold this Agreement even without the void, invalid or ineffective provisions.

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    The void, invalid or ineffective provision shall be deemed replaced by such valid and effective provision that in legal and economic terms comes closest to what the Parties intended or would have intended in accordance with the purpose of this Agreement if they had considered the point at the time of conclusion of this Agreement.
 
32.   REMEDIES AND WAIVERS
 
    No failure to exercise, nor any delay in exercising, on the part of any Finance Party, any right or remedy under the Finance Documents shall operate as a waiver, nor shall any single or partial exercise of any right or remedy prevent any further or other exercise or the exercise of any other right or remedy. The rights and remedies provided in this Agreement are cumulative and not exclusive of any rights or remedies provided by law.
 
33.   AMENDMENTS AND WAIVERS
 
33.1   Required consents
  (a)   Subject to Clause 33.2 (Exceptions) any term of the Finance Documents may be amended or waived only with the consent of the Majority Lenders and the Borrower and any such amendment or waiver will be binding on all Parties.
 
  (b)   The Agent may effect, on behalf of any Finance Party, any amendment or waiver permitted by this Clause.
33.2   Exceptions
  (a)   An amendment or waiver that has the effect of changing or which relates to:
  (i)   the definition of “Majority Lenders” in Clause 1.1 (Definitions);
 
  (ii)   an extension to the date of payment of any amount under the Finance Documents;
 
  (iii)   a reduction in the Margin or a reduction in the amount of any payment of principal, interest, fees or commission payable;
 
  (iv)   an increase in or an extension of any Commitment;
 
  (v)   a change to the Borrower;
 
  (vi)   any provision which expressly requires the consent of all the Lenders; or

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  (vii)   Clause 2.3 (Finance Parties’ rights and obligations), Clause 22 (Changes to the Lenders) or this Clause 33,
      shall not be made without the prior consent of all the Lenders.
 
  (b)   An amendment or waiver which relates to the rights or obligations of the Agent or the Mandated Lead Arrangers (each in their capacity as such) may not be effected without the consent of the Agent or, as the case may be, the Mandated Lead Arrangers.
33.3   Disenfranchisement of Defaulting Lenders
  (a)   For so long as a Defaulting Lender has an Available Commitment, in ascertaining the Majority Lenders or whether any given percentage (including, for the avoidance of doubt, unanimity) of the Total Commitments has been obtained to approve any request for a consent, waiver, amendment or other vote under the Finance Documents, that Defaulting Lender’s Commitment will be reduced by the amount of its Available Commitment.
 
  (b)   For the purposes of this Clause 33.3, the Agent may assume that the following Lenders are Defaulting Lenders:
  (i)   any Lender which has notified the Agent that it has become a Defaulting Lender;
 
  (ii)   any Lender in relation to which it is aware that any of the events or circumstances referred to in paragraphs (a), (b), (c) or (d) of the definition of “Defaulting Lender” in Clause 1.1 (Definitions) has occurred,
      unless it has received notice to the contrary from the Lender concerned (together with any supporting evidence reasonably requested by the Agent) or the Agent is otherwise aware that the Lender has ceased to be a Defaulting Lender.
33.4   Replacement of a Defaulting Lender
  (a)   The Borrower may, at any time a Lender has become and continues to be a Defaulting Lender, by giving 4 Business Days’ prior written notice to the Agent and such Lender:
  (i)   replace such Lender by requiring such Lender to (and, to the extent such assignment and transfer by assumption of contract (Vertragsübernahme) is permitted by applicable laws and regulations, such Lender shall) assign and transfer by assumption of contract (Vertragsübernahme) pursuant to Clause 22 (Changes

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      to the Lenders) all (and not part only) of its rights and obligations under this Agreement; or
 
  (ii)   require such Lender to (and, to the extent such assignment and transfer by assumption of contract (Vertragsübernahme) is permitted by applicable laws and regulations, such Lender shall) assign and transfer by assumption of contract (Vertragsübernahme) pursuant to Clause 22 (Changes to the Lenders) all (and not part only) of the undrawn Commitment of the Lender,
      to a Lender or other bank, financial institution, trust, fund or other entity (a “Replacement Lender”) selected by the Borrower, and which confirms its willingness to assume and does assume all the obligations or all the relevant obligations of the transferring Lender (including the assumption of the transferring Lender’s participations or unfunded participations (as the case may be) on the same basis as the transferring Lender) for a purchase price in cash payable at the time of transfer equal to the outstanding principal amount of such Lender’s participation in the outstanding Utilisations and all accrued interest (to the extent that the Agent has not given a notification under Clause 22.8 (Pro rata interest settlement)), Break Costs and other amounts payable in relation thereto under the Finance Documents.
 
  (b)   Any transfer of rights and obligations of a Defaulting Lender pursuant to this Clause shall be subject to the following conditions:
  (i)   the Borrower shall have no right to replace the Agent;
 
  (ii)   neither the Agent nor the Defaulting Lender shall have any obligation to the Borrower to find a Replacement Lender;
 
  (iii)   the transfer must take place no later than 10 days after the notice referred to in paragraph (a) above; and
 
  (iv)   in no event shall the Defaulting Lender be required to pay or surrender to the Replacement Lender any of the fees received by the Defaulting Lender pursuant to the Finance Documents.
34.   CONFIDENTIALITY
 
34.1   Confidential Information
 
    Each Finance Party agrees to keep all Confidential Information confidential and not to disclose it to anyone, save to the extent permitted by Clause 34.2 (Disclosure of Confidential Information) and Clause 34.3 (Disclosure to

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    numbering service providers), and to ensure that all Confidential Information is protected with security measures and a degree of care that would apply to its own confidential information.
 
34.2   Disclosure of Confidential Information
 
    Any Finance Party may disclose:
  (a)   to any of its Affiliates and Related Funds and any of its or their officers, directors, employees, professional advisers, auditors, partners and Representatives such Confidential Information as that Finance Party shall consider appropriate if any person to whom the Confidential Information is to be given pursuant to this paragraph (a) is informed in writing of its confidential nature and that some or all of such Confidential Information may be price-sensitive information except that there shall be no such requirement to so inform if the recipient is subject to professional obligations to maintain the confidentiality of the information or is otherwise bound by requirements of confidentiality equivalent to the confidentiality requirements set forth in this Clause 34.2 in relation to the Confidential Information;
 
  (b)   to any person:
  (i)   to (or through) whom it assigns or assigns and transfers by assumption of contract (Vertragsübernahme) (or may potentially assign or assign and transfer by assumption of contract (Vertragsübernahme)) all or any of its rights and/or obligations under one or more Finance Documents and to any of that person’s Affiliates, Related Funds, Representatives and professional advisers, in each case provided that the underlying assignment or assignment and transfer by assumption of contract (Vertragsübernahme) is permitted pursuant to the terms of this Agreement;
 
  (ii)   with (or through) whom it enters into (or may potentially enter into), whether directly or indirectly, any sub-participation in relation to, or any other transaction under which payments are to be made or may be made by reference to, one or more Finance Documents and/or the Borrower and to any of that person’s Affiliates, Related Funds, Representatives and professional advisers;
 
  (iii)   appointed by any Finance Party or by a person to whom paragraph (b)(i) or (ii) above applies to receive communications, notices, information or documents delivered pursuant to the

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      Finance Documents on its behalf (including, without limitation, any person appointed under paragraph (c) of Clause 24.13 (Relationship with the Lenders));
 
  (iv)   who invests in or otherwise finances (or may potentially invest in or otherwise finance), directly or indirectly, any transaction referred to in paragraph (b)(i) or (b)(ii) above (for the avoidance of doubt including any investor or a potential investor in a securitisation (or similar transaction) of a Lender’s rights or obligations under the Finance Documents);
 
  (v)   to whom information is required or requested to be disclosed by any court of competent jurisdiction or any governmental, banking, taxation or other regulatory authority or similar body, the rules of any relevant stock exchange or pursuant to any applicable law or regulation;
 
  (vi)   to whom or for whose benefit that Finance Party charges, assigns or otherwise creates Security (or may do so) pursuant to Clause 22.7 (Security over Lenders’ rights), in each case provided that the underlying provision of Security is permitted pursuant to the terms of this Agreement;
 
  (vii)   to whom information is required to be disclosed in connection with, and for the purposes of, any litigation, arbitration, administrative or other investigations, proceedings or disputes;
 
  (viii)   who is a Party; or
 
  (ix)   with the consent of the Borrower,
      in each case, such Confidential Information as that Finance Party shall consider appropriate if:
  (1)   in relation to paragraphs (b)(i), (b)(ii) and b(iii) above, the person to whom the Confidential Information is to be given has entered into a Confidentiality Undertaking except that there shall be no requirement for a Confidentiality Undertaking if the recipient is a professional adviser and is subject to professional obligations to maintain the confidentiality of the Confidential Information;
 
  (2)   in relation to paragraph (b)(iv) above, the person to whom the Confidential Information is to be given has entered

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      into a Confidentiality Undertaking or is otherwise bound by requirements of confidentiality equivalent to the confidentiality requirements set forth in this Clause 34.2 in relation to the Confidential Information they receive and is informed that some or all of such Confidential Information may be price-sensitive information;
 
  (3)   in relation to paragraphs (b)(v), (b)(vi) and (b)(vii) above, the person to whom the Confidential Information is to be given is informed of its confidential nature and that some or all of such Confidential Information may be price-sensitive information except that there shall be no requirement to so inform if, in the opinion of that Finance Party, it is not practicable so to do in the circumstances;
  (c)   to any person appointed by that Finance Party or by a person to whom paragraph (b)(i) or (b)(ii) above applies to provide administration or settlement services in respect of one or more of the Finance Documents including without limitation, in relation to the trading of participations in respect of the Finance Documents, such Confidential Information as may be required to be disclosed to enable such service provider to provide any of the services referred to in this paragraph (c) if the service provider to whom the Confidential Information is to be given has entered into a confidentiality agreement substantially in the form of the LMA Master Confidentiality Undertaking for Use With Administration/Settlement Service Providers or such other form of confidentiality undertaking agreed between the Borrower and the relevant Finance Party;
 
  (d)   to any rating agency (including its professional advisers) such Confidential Information as may be required to be disclosed to enable such rating agency to carry out its normal rating activities in relation to the Finance Documents and/or the Borrower if the rating agency to whom the Confidential Information is to be given is informed of its confidential nature and that some or all of such Confidential Information may be price-sensitive information.
34.3   Disclosure to numbering service providers
  (a)   Any Finance Party may disclose to any national or international numbering service provider appointed by that Finance Party to provide identification numbering services in respect of this Agreement, the Facility and/or the Borrower the following information:
  (i)   name of Borrower;

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  (ii)   country of domicile of Borrower;
 
  (iii)   place of incorporation of Borrower;
 
  (iv)   date of this Agreement;
 
  (v)   the names of the Agent and the Mandated Lead Arrangers;
 
  (vi)   amount of Total Commitments;
 
  (vii)   currency of the Facility;
 
  (viii)   type of the Facility;
 
  (ix)   ranking of the Facility; and
 
  (x)   Termination Date for the Facility,
      to enable such numbering service provider to provide its usual syndicated loan numbering identification services.
 
  (b)   The Parties acknowledge and agree that each identification number assigned to this Agreement, the Facility and/or the Borrower by a numbering service provider and the information associated with each such number may be disclosed to users of its services in accordance with the standard terms and conditions of that numbering service provider.
 
  (c)   The Borrower represents that none of the information set out in paragraphs (i) to (x) of paragraph (a) above is unpublished price-sensitive information.
 
  (d)   In the event:
  (i)   of any amendment or restatement of this Agreement;
 
  (ii)   of changes to any of the information previously supplied pursuant to paragraph (a) above; or
 
  (iii)   any Finance Party proposes to disclose to any numbering service provider any information other than the information referred to in paragraph (a) above,
      the Agent or (in the case of sub-paragraph (iii) above) the relevant Finance Party may request the Borrower to permit disclosure to any numbering service provider for the purposes referred to in paragraph (a) above of:

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  (1)   the date of such amendment or restatement; or
 
  (2)   such changes or other information.
      The Borrower shall permit such disclosure if, in its reasonable opinion, such disclosure does not conflict with statutory rules of confidentiality applicable to the Borrower or its directors, including the rules of the German Securities Trading Act (Wertpapierhandelsgesetz) relating to unpublished price-sensitive information and if it does permit such disclosure, the Borrower will be deemed to have represented that the respective information is not unpublished price-sensitive information.
 
  (e)   The Agent shall notify the Borrower and the other Finance Parties of:
  (i)   the name of any numbering service provider appointed by the Agent in respect of this Agreement, the Facility and/or the Borrower; and
 
  (ii)   the number or, as the case may be, numbers assigned to this Agreement, the Facility and/or the Borrower by such numbering service provider.
34.4   Entire agreement
 
    This Clause 34 (Confidentiality) constitutes the entire agreement between the Parties in relation to the obligations of the Finance Parties under the Finance Documents regarding Confidential Information and supersedes any previous agreement, whether express or implied, regarding Confidential Information.
 
34.5   Inside information
 
    Each of the Finance Parties acknowledges that some or all of the Confidential Information is or may be price-sensitive information and that the use of such information may be regulated or prohibited by applicable legislation including securities law relating to insider dealing and market abuse and each of the Finance Parties undertakes not to use any Confidential Information for any unlawful purpose.
 
34.6   Notification of disclosure
 
    Each of the Finance Parties agrees (to the extent permitted by law and regulation) to inform the Borrower:
  (a)   of the circumstances of any disclosure of Confidential Information made pursuant to paragraph (b)(v) of Clause 34.2 (Disclosure of Confidential Information) except where such disclosure is made to any of the persons referred to in that paragraph during the ordinary course of its supervisory or regulatory function; and

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  (b)   upon becoming aware that Confidential Information has been disclosed in breach of this Clause 34 (Confidentiality).
34.7   Continuing obligations
 
    The obligations in this Clause 34 (Confidentiality) are continuing and, in particular, shall survive and remain binding on each Finance Party for a period of twelve months from the earlier of:
  (a)   the date on which all amounts payable by the Borrower under or in connection with this Agreement have been paid in full and all Commitments have been cancelled or otherwise cease to be available; and
 
  (b)   the date on which such Finance Party otherwise ceases to be a Finance Party.

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SECTION 11
GOVERNING LAW AND ENFORCEMENT
35.   GOVERNING LAW
 
    This Agreement and any non-contractual obligations arising out of or in connection with it are governed by German law.
 
36.   JURISDICTION
 
    The district court (Landgericht) of Frankfurt am Main shall have non-exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement (including a dispute regarding the existence, validity or termination of this Agreement or any non-contractual obligation arising out of or in connection with this Agreement).
 
37.   CONCLUSION OF THIS AGREEMENT (VERTRAGSSCHLUSS)
 
37.1   The Parties to this Agreement may choose to conclude this Agreement by an exchange of signed signature page(s), transmitted by means of telecommunication (telekommunikative Übermittlung) by way of fax or attached as an electronic photocopy (pdf., tif., etc.) to electronic mail.
 
37.2   If the Parties to this Agreement choose to conclude this Agreement in accordance with Clause 37.1 above, they will transmit the signed signature page(s) of this Agreement to Dr. Thomas O. Cron, Hengeler Mueller, Fax: +49 69 17095 7 380, E-mail: thomas.cron@hengeler.com (the “Recipient”). The Agreement will be considered concluded once the Recipient has actually received the signed signature page(s) (Zugang der Unterschriftsseite(n)) from all Parties to this Agreement and at the time of the receipt of the last outstanding signature page(s).
 
37.3   For the purposes of this Clause 37 only, the Parties to this Agreement appoint the Recipient as agent of receipt (Empfangsvertreter) and expressly allow (gestatten) the Recipient to collect the signed signature page(s) from all and for all Parties to this Agreement. For the avoidance of doubt, the Recipient will have no further duties connected with its position as Recipient. In particular, the Recipient may assume the conformity to the authentic original(s) of the signature page(s) transmitted to it by means of telecommunication, the genuineness of all signatures on the original signature page(s) and the signing authority of the signatories.

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SCHEDULE 1 The
Original Lenders
         
    Commitment
Name of Original Lender   (EUR)
Deutsche Bank Luxembourg S.A.
    57,500,000.00  
JPMorgan Chase Bank, N.A.
    57,500,000.00  
The Royal Bank of Scotland plc (Niederlassung Frankfurt)
    57,500,000.00  
Banco Bilbao Vizcaya Argentaria, S.A.
    57,500,000.00  
Bank of China Limited
    57,500,000.00  
Banco Santander S.A.
    57,500,000.00  
The Bank of Tokyo-Mitsubishi UFJ, Ltd.
    57,500,000.00  
Barclays Bank PLC
    57,500,000.00  
BNP Paribas S.A., Niederlassung Frankfurt am Main
    57,500,000.00  
Citigroup Global Markets Deutschland AG & Co.KGaA
    57,500,000.00  
COMMERZBANK Aktiengesellschaft Filiale Luxemburg
    57,500,000.00  
Deutsche Postbank International S.A.
    57,500,000.00  
DZ Bank AG Deutsche Zentral- Genossenschaftsbank, Frankfurt
    57,500,000.00  
Landesbank Hessen-Thüringen Girozentrale
    57,500,000.00  
ING Bank N.V.
    57,500,000.00  
Intesa Sanpaolo S.p.A.
    57,500,000.00  
Landesbank Baden-Württemberg
    57,500,000.00  
Nomura International plc
    57,500,000.00  
Nordea Bank Danmark A/S
    57,500,000.00  
Société Générale S.A.
    57,500,000.00  
Sumitomo Mitsui Banking Corporation
    57,500,000.00  
UniCredit Luxembourg S.A.
    57,500,000.00  
WestLB AG
    57,500,000.00  
Bank of America, N.A
    35,500,000.00  
Credit Suisse
    35,500,000.00  

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    Commitment
Name of Original Lender   (EUR)
KfW IPEX-Bank GmbH
    35,500,000.00  
Morgan Stanley Bank, N.A.
    35,500,000.00  
UBS AG, London Branch
    35,500,000.00  
TOTAL
  EUR 1,500,000,000.00

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SCHEDULE 2
CONDITIONS PRECEDENT
  (1)   Copy of the articles of association (Satzung) of the Borrower;
 
  (2)   recent and up-to-date official excerpt (amtlicher Ausdruck) from the competent commercial register relating to the Borrower;
 
  (3)   specimen of the signatures of each person authorised to execute the Finance Documents or any document or notice in connection with any Finance Document;
 
  (4)   legal opinion from Allen & Overy LLP, legal advisors to the Borrower, as to matters of German law on the due incorporation of, the capacity and authority of the Borrower and the valid representation of the Borrower at the execution of this Agreement;
 
  (5)   legal opinion from Hengeler Mueller, legal advisors to the Mandated Lead Arrangers and the Lenders as to matters of German law on the legality, validity and enforceability of this Agreement;
 
  (6)   evidence that the fees, costs and expenses then due from the Borrower pursuant to Clause 12 (Fees) and Clause 17 (Costs and expenses) have been paid or will be paid by the first Utilisation Date;
 
  (7)   a certificate of an authorised signatory of the Borrower certifying that each copy document specified in this Schedule 2 is correct, complete and in full force and effect as of a date no earlier than the date of this Agreement;
 
  (8)   the Original Financial Statements of the Borrower;
 
  (9)   a list of the initial Material Subsidiaries evidencing compliance with the Minimum Coverage Test; and
 
  (10)   evidence of the cancellation and full repayment of the Existing 2004 Facility.

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SCHEDULE 3
Requests
Utilisation Request
From: SAP AG
To: [Agent]
Dated:
Dear Sirs
SAP AG — EUR 1,500,000,000 Credit Facility Agreement
dated 15 September 2009 (the “Agreement”)
1.   We refer to the Agreement. This is a Utilisation Request. Terms defined in the Agreement have the same meaning in this Utilisation Request unless given a different meaning in this Utilisation Request.
 
2.   We wish to borrow a Loan on the following terms:
             
 
  Proposed Utilisation Date:   []   (or, if that is not a Business Day, the next Business Day)
 
           
 
  Currency of Loan:   []    
 
           
 
  Amount:   []   or, if less, the Available Facility
 
           
 
  Interest Period:   []    
3.   We confirm that (i) each condition specified in Clause 4.2(a)(i) (Further conditions precedent) is satisfied on the date of this Utilisation Request and (ii) the Repeating Representations are true in all material respects on the date of this Utilisation Request provided that the Utilisation requested hereunder [does not require an Approval]/[requires an Approval which has been duly obtained and is in full force and effect]1 and accordingly with regard to the Utilisation requested hereunder only, the Repeating Representations set out in Clauses 18.3 (b) (Non-conflict with other obligations), 18.4 (Power and authority) and 18.5 (Validity and admissibility in evidence) are made without the proviso contained in each of them.
 
1   Delete as appropriate. If the requested Utilisation is subject to an Approval the Agent needs to be provided with the evidence referred to in Clause 4.2 (b) (Further conditions precedent) of the Agreement together with such Utilisation Request.

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4.   The proceeds of this Loan should be credited to [account].
 
5.   This Utilisation Request is irrevocable.
     
Yours faithfully
   
 
   
 
   
 
   
authorised signatory for
   
 
   
SAP AG
   

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SCHEDULE 4
Mandatory Cost Formulae
1.   The Mandatory Cost is an addition to the interest rate to compensate Lenders for the cost of compliance with (a) the requirements of the Bank of England and/or the Financial Services Authority (or, in either case, any other authority which replaces all or any of its functions), or (b) the requirements of the European Central Bank.
 
2.   On the first day of each Interest Period (or as soon as possible thereafter) the Agent shall calculate, as a percentage rate, a rate (the “Additional Cost Rate”) for each Lender, in accordance with the paragraphs set out below. The Mandatory Cost will be calculated by the Agent as a weighted average of the Lenders’ Additional Cost Rates (weighted in proportion to the percentage participation of each Lender in the relevant Loan) and will be expressed as a percentage rate per annum.
 
3.   The Additional Cost Rate for any Lender lending from a Facility Office in a Participating Member State will be the percentage notified by that Lender to the Agent. This percentage will be certified by that Lender in its notice to the Agent to be its reasonable determination of the cost (expressed as a percentage of that Lender’s participation in all Loans made from that Facility Office) of complying with the minimum reserve requirements of the European Central Bank in respect of loans made from that Facility Office.
 
4.   The Additional Cost Rate for any Lender lending from a Facility Office in the United Kingdom will be calculated by the Agent as follows:
  (a)   in relation to a sterling Loan:
         
 
  AB + C(B - D) + E ´ 0.01   per cent. per annum
 
  100 - (A + C)    
  (b)   in relation to a Loan in any currency other than sterling:
             
 
  E ´ 0.01     per cent. per annum.
 
    300          
      Where:
 
  (A)   is the percentage of Eligible Liabilities (assuming these to be in excess of any stated minimum) which that Lender is from time to time required to maintain as an interest free cash ratio deposit with the Bank of England to comply with cash ratio requirements.

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  (B)   is the percentage rate of interest (excluding the Margin and the Mandatory Cost and, if the Loan is an Unpaid Sum, the additional rate of interest specified in paragraph (a) of Clause 9.3 (Default interest)) payable for the relevant Interest Period on the Loan.
 
  (C)   is the percentage (if any) of Eligible Liabilities which that Lender is required from time to time to maintain as interest bearing Special Deposits with the Bank of England.
 
  (D)   is the percentage rate per annum payable by the Bank of England to the Agent on interest bearing Special Deposits.
 
  (E)   is designed to compensate Lenders for amounts payable under the Fees Rules and is calculated by the Agent as being the average of the most recent rates of charge supplied by the Reference Banks to the Agent pursuant to paragraph 7 below and expressed in pounds per £1,000,000.
5.   For the purposes of this Schedule:
  (a)   Eligible Liabilities” and “Special Deposits” have the meanings given to them from time to time under or pursuant to the Bank of England Act 1998 or (as may be appropriate) by the Bank of England;
 
  (b)   Fees Rules” means the rules on periodic fees contained in the Financial Services Authority Fees Manual or such other law or regulation as may be in force from time to time in respect of the payment of fees for the acceptance of deposits;
 
  (c)   Fee Tariffs” means the fee tariffs specified in the Fees Rules under the activity group A.1 Deposit acceptors (ignoring any minimum fee or zero rated fee required pursuant to the Fees Rules but taking into account any applicable discount rate); and
 
  (d)   Tariff Base” has the meaning given to it in, and will be calculated in accordance with, the Fees Rules.
6.   In application of the above formulae, A, B, C and D will be included in the formulae as percentages (i.e. 5 per cent. will be included in the formula as 5 and not as 0.05). A negative result obtained by subtracting D from B shall be taken as zero. The resulting figures shall be rounded to four decimal places.
 
7.   If requested by the Agent, each Reference Bank shall, as soon as practicable after publication by the Financial Services Authority, supply to the Agent, the rate of charge payable by that Reference Bank to the Financial Services Authority pursuant to the Fees Rules in respect of the relevant financial year of

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    the Financial Services Authority (calculated for this purpose by that Reference Bank as being the average of the Fee Tariffs applicable to that Reference Bank for that financial year) and expressed in pounds per £1,000,000 of the Tariff Base of that Reference Bank.
8.   Each Lender shall supply any information required by the Agent for the purpose of calculating its Additional Cost Rate. In particular, but without limitation, each Lender shall supply the following information on or prior to the date on which it becomes a Lender:
  (a)   the jurisdiction of its Facility Office; and
 
  (b)   any other information that the Agent may reasonably require for such purpose.
    Each Lender shall promptly notify the Agent of any change to the information provided by it pursuant to this paragraph.
9.   The percentages of each Lender for the purpose of A and C above and the rates of charge of each Reference Bank for the purpose of E above shall be determined by the Agent based upon the information supplied to it pursuant to paragraphs 7 and 8 above and on the assumption that, unless a Lender notifies the Agent to the contrary, each Lender’s obligations in relation to cash ratio deposits and Special Deposits are the same as those of a typical bank from its jurisdiction of incorporation with a Facility Office in the same jurisdiction as its Facility Office.
 
10.   The Agent shall have no liability to any person if such determination results in an Additional Cost Rate which over or under compensates any Lender and shall be entitled to assume that the information provided by any Lender or Reference Bank pursuant to paragraphs 3, 7 and 8 above is true and correct in all respects.
 
11.   The Agent shall distribute the additional amounts received as a result of the Mandatory Cost to the Lenders on the basis of the Additional Cost Rate for each Lender based on the information provided by each Lender and each Reference Bank pursuant to paragraphs 3, 7 and 8 above.
 
12.   Any determination by the Agent pursuant to this Schedule in relation to a formula, the Mandatory Cost, an Additional Cost Rate or any amount payable to a Lender shall, in the absence of manifest error, be conclusive and binding on all Parties.
 
13.   The Agent may from time to time, after consultation with the Borrower and the Lenders, determine and notify to all Parties any amendments which are required to be made to this Schedule in order to comply with any change in law,

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    regulation or any requirements from time to time imposed by the Bank of England, the Financial Services Authority or the European Central Bank (or, in any case, any other authority which replaces all or any of its functions) and any such determination shall, in the absence of manifest error, be conclusive and binding on all Parties.

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SCHEDULE 5
FORMS OF TRANSFER AND ASSIGNMENT CERTIFICATES
Part I
Form of Transfer Certificate
To: [] as Agent
From:   [The Existing Lender] (the “Existing Lender”) and [The New Lender] (the “New Lender”)
Dated:
SAP AG — EUR 1,500,000,000 Credit Facility Agreement
dated 15 September 2009 (the
Agreement)
1.   We refer to the Agreement. This is a Transfer Certificate. Terms defined in the Agreement have the same meaning in this Transfer Certificate unless given a different meaning in this Transfer Certificate.
 
2.   We refer to Clause 22.5 (Procedure for assignment and transfer by assumption of contract (Vertragsübernahme)):
  (a)   The Existing Lender and the New Lender agree to the Existing Lender assigning and transferring to the New Lender by assumption of contract (Vertragsübernahme) all or part of the Existing Lender’s Commitment, rights and obligations referred to in the Schedule in accordance with Clause 22.5 (Procedure for assignment and transfer by assumption of contract (Vertragsübernahme)).
 
  (b)   The proposed Transfer Date is [].
 
  (c)   The Facility Office and address, fax number and attention details for notices of the New Lender for the purposes of Clause 29.2 (Addresses) are set out in the Schedule.
3.   The New Lender expressly acknowledges the limitations on the Existing Lender’s obligations set out in paragraph (c) of Clause 22.4 (Limitation of responsibility of Existing Lenders).
 
    The New Lender expressly confirms that it [can/cannot] exempt the Agent from the restrictions pursuant to section 181 Civil Code (Bürgerliches Gesetzbuch)

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    and similar restrictions applicable to it pursuant to any other applicable law as provided for in paragraph (c) of Clause 24.1 (Appointment of the Agent).
4.   The New Lender confirms, for the benefit of the Agent and without liability to the Borrower, that it is [a Qualifying Lender (other than a Treaty Lender)][a Treaty Lender][not a Qualifying Lender].
 
5.   This Transfer Certificate may be executed in any number of counterparts and this has the same effect as if the signatures on the counterparts were on a single copy of this Transfer Certificate.
 
6.   This Transfer Certificate and any non-contractual obligations arising out of or in connection with it are governed by German law.

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THE SCHEDULE
Commitment/rights and obligations to be assigned and transferred by assumption
of contract (
Vertragsübernahme)
[insert relevant details]
[Facility Office address, fax number and attention details for notices and account
details for payments
]
     
[Existing Lender]
  [New Lender]
 
   
By:
  By:
 
   
This Transfer Certificate is accepted by the Agent on [   ].
 
   
[Agent]
   
 
   
By:
   

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Part II
Form of Assignment Certificate
To: [     ] as Agent
From:   [The Existing Lender] (the “Existing Lender”) and [The New Lender] (the “New Lender”)
Dated:
SAP AG — EUR 1,500,000,000 Credit Facility Agreement
dated 15 September 2009 (the
Agreement)
1.   We refer to the Agreement. This is an Assignment Certificate. Terms defined in the Agreement have the same meaning in this Assignment Certificate unless given a different meaning in this Assignment Certificate.
 
2.   We refer to Clause 22.2(d) (Conditions of assignment or assignment and transfer by assumption of contract (Vertragsübernahme)) of the Agreement:
  (a)   The Existing Lender and the New Lender agree to the Existing Lender assigning to the New Lender all or part of the Existing Lender’s rights, as referred to in the Schedule.
 
  (b)   The proposed Assignment Date is [].
 
  (c)   The Facility Office and address, fax number and attention details for notices of the New Lender for the purposes of Clause 29.2 (Addresses) of the Agreement are set out in the Schedule.
3.   The New Lender confirms that it will assume the same obligations to the other Finance Parties as it would have been under if the New Lender had been an Original Lender to the extent such obligations relate to the rights proposed to be assigned hereby, including, without limitation, any obligations under Clause 26 (Sharing among the Finance Parties) of the Agreement.
 
4.   The New Lender expressly acknowledges the limitations on the Existing Lender’s obligations set out in paragraph (c) of Clause 22.4 (Limitation of responsibility of Existing Lenders) of the Agreement.
 
    The New Lender expressly confirms that it [can/cannot] exempt the Agent from the restrictions pursuant to section 181 Civil Code (Bürgerliches Gesetzbuch) and similar restrictions applicable to it pursuant to any other applicable law as provided for in paragraph (c) of Clause 24.1 (Appointment of the Agent).

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5.   The New Lender confirms, for the benefit of the Agent and without liability to the Borrower, that it is [a Qualifying Lender (other than a Treaty Lender)][a Treaty Lender][not a Qualifying Lender].
 
6.   This Assignment Certificate may be executed in any number of counterparts and this has the same effect as if the signatures on the counterparts were on a single copy of this Assignment Certificate.
 
7.   This Assignment Certificate and any non-contractual obligations arising out of or in connection with it are governed by German law.

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THE SCHEDULE
Rights to be assigned
[insert relevant details]
[Facility Office address, fax number and attention details for notices and account
details for payments
]
     
[Existing Lender]
  [New Lender]
 
   
By:
  By:
 
   
This Assignment Certificate is accepted by the Agent on [      ].
 
   
[Agent]
   
 
   
By:
   

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SCHEDULE 6
Existing Security
         
Name of Borrower or Material Subsidiary
  Security   Total Principal Amount of Financial Indebtedness Secured
None at present.

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SCHEDULE 7
CONFIDENTIALITY UNDERTAKING
[Letterhead of Lender]
To:   [insert name of contemplated recipient of information]
Re:   The Agreement (Syndicated Revolving Credit Facility Agreement)
         
 
  Borrower:   SAP AG
 
  Date:   15 September 2009
 
  Amount:   EUR 1,500,000,000
 
  Agent:   [Deutsche Bank Luxembourg S.A.]
Dear Sirs
We understand that you are considering participating in the Agreement. In consideration of us agreeing to make available to you certain information, by your signature of a copy of this letter you agree as follows:
1.   Confidentiality Undertaking You undertake (a) to keep the Confidential Information confidential and not to disclose it to anyone except as provided for by paragraph 2 below and to ensure that the Confidential Information is protected with security measures and a degree of care that would apply to your own confidential information, (b) to keep confidential and not to disclose to anyone the fact that the Confidential Information has been made available or that discussions or negotiations are taking place or have taken place between us in connection with the Facility (c) to use the Confidential Information only for the Permitted Purpose, (d) to use all reasonable endeavours to ensure that any person to whom you pass any Confidential Information (unless disclosed under paragraph 2(c) below) acknowledges and complies with the provisions of this letter as if that person were also a party to it, and (d) not to make enquiries of any member of the Group or any of their officers, directors, employees or professional advisers relating directly or indirectly to the Facility.
 
2.   Permitted Disclosure We agree that you may disclose Confidential Information:
  (a)   to members of the Participant Group and their officers, directors, employees and professional advisers to the extent necessary for the Permitted Purpose and to any auditors of members of the Participant Group;
 
  (b)   subject to the requirements of the Agreement, to any person to (or through) whom you assign or transfer (or may potentially assign or

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      transfer) all or any of the rights, benefits and obligations which you may acquire under the Agreement or with (or through) whom you enter into (or may potentially enter into) any sub-participation in relation to, or any other transaction under which payments are to be made by reference to, the Agreement or the Borrower or any member of the Group so long as that person has delivered a letter to you in equivalent form to this letter; and
  (c)   (i) where requested or required by any court of competent jurisdiction or any competent judicial, governmental, supervisory or regulatory body, (ii) where required by the rules of any stock exchange on which the shares or other securities of any member of the Participant Group are listed or (iii) where required by the laws or regulations of any country with jurisdiction over the affairs of any member of the Participant Group.
    Further, notwithstanding any of the provisions of this letter, we agree that you may disclose to any and all persons, without limitation of any kind, the US tax treatment and US tax structure of the transaction and any materials of any kind (including opinions or other tax analysis) that are provided to you relating thereto other than any information the disclosure of which would breach applicable securities laws.
3.   Notification of Required or Unauthorised Disclosure You agree (to the extent permitted by law) to inform us of the full circumstances of any disclosure under paragraph 2 (c) or upon becoming aware that Confidential Information has been disclosed in breach of this letter.
 
4.   Return of Copies If we so request in writing, you shall return all Confidential Information supplied to you by us and destroy or permanently erase all copies of Confidential Information made by you and use all reasonable endeavours to ensure that anyone to whom you have supplied any Confidential Information destroys or permanently erases such Confidential Information and any copies made by them, in each case save to the extent that you or the recipients are required to retain any such Confidential Information by any applicable law, rule or regulation or by any competent judicial, governmental, supervisory or regulatory body or in accordance with internal policy, or where the Confidential Information has been disclosed under paragraph 2(b) and (c) above.
 
5.   Continuing Obligations The obligations in this letter are continuing and, in particular, shall survive the termination of any discussions or negotiations between you and us. Notwithstanding the previous sentence, the obligations in this letter shall cease (a) if you become a party to the agreement documenting the Facility or (b) the date falling twelve months after the date of this letter, provided that in case of this paragraph (b) only if you have received a request

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    pursuant to paragraph 4 (Return of Copies) within that twelve-month period and have not complied with such request by the end of such twelve-month period the obligations in this letter shall continue until you have complied with such request, provided always that (notwithstanding anything to the contrary contained herein) no obligations in this letter shall continue for any reason whatsoever beyond, and shall irrevocably and automatically expire immediately upon, the date falling twenty-four months after the date of this letter.
6.   No Representation; Consequences of Breach, etc You acknowledge and agree that:
  (a)   neither we nor any member of the Group nor any of our or their respective officers, employees or advisers (each a “Relevant Person”) (i) make any representation or warranty, express or implied, as to, or assume any responsibility for, the accuracy, reliability or completeness of any of the Confidential Information or any other information supplied by us or the assumptions on which it is based or (ii) shall be under any obligation to update or correct any inaccuracy in the Confidential Information or any other information supplied by us or be otherwise liable to you or any other person in respect to the Confidential Information or any such information; and
 
  (b)   we or members of the Group may be irreparably harmed by the breach of the terms hereof and damages may not be an adequate remedy; each Relevant Person may be granted an injunction or specific performance for any threatened or actual breach of the provisions of this letter by you.
7.   No Waiver; Amendments, etc This letter sets out the full extent of your obligations of confidentiality owed to us in relation to the information the subject of this letter. No failure or delay in exercising any right, power or privilege hereunder will operate as a waiver thereof nor will any single or partial exercise of any right, power or privilege preclude any further exercise thereof or the exercise of any other right, power or privileges hereunder. The terms of this letter and your obligations hereunder may only be amended or modified by written agreement between us with the prior written consent of SAP AG.
 
8.   Inside Information You acknowledge that some or all of the Confidential Information is or may be price-sensitive information and that the use of such information may be regulated or prohibited by applicable legislation relating to insider dealing and you undertake not to use any Confidential Information for any unlawful purpose.
 
9.   Nature of Undertakings The undertakings given by you under this letter are given to us and (without implying any fiduciary obligations on our part) are also

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    given for the benefit of SAP AG and each other member of the Group — in the form of a third party agreement (echter berechtigender Vertrag zugunsten Dritter, section 328 of the German Civil Code (Bürgerliches Gesetzbuch)).
10.   Third Party Rights Subject to sections 6 and 9 above, the terms of this letter may be enforced and relied upon only by you or us. Notwithstanding any provision of this letter, the parties to this letter require the consent of the Borrower but not of any other Relevant Person to rescind or vary this letter at any time.
 
11.   Governing Law and Jurisdiction This letter (including the agreement constituted by your acknowledgement of its terms) shall be governed by and construed in accordance with the laws of the Federal Republic of Germany and the parties submit to the non-exclusive jurisdiction of the district courts (Landgericht) of Frankfurt am Main.
 
12.   Definitions In this letter (including the acknowledgement set out below) terms defined in the Agreement shall, unless the context otherwise requires, have the same meaning and:
 
    Confidential Information” means any information relating to the Borrower, the Group, the Agreement and the Facility including, without limitation, the related information package provided to you by us or any of our affiliates or advisers, in whatever form, and includes information given orally and any document, electronic file or any other way of representing or recording information which contains or is derived or copied from such information but excludes information that (a) is or becomes public knowledge other than as a direct or indirect result of any breach of this letter or (b) is known (and has been lawfully obtained) by you before the date the information is disclosed to you by us or any of our affiliates or advisers or is lawfully obtained by you thereafter, other than from a source which is connected with the Group and which, in either case, as far as you are aware, has not been obtained in violation of, and is not otherwise subject to, any obligation of confidentiality;
 
    Facility” means the revolving loan facility made available under the Agreement;
 
    Group” means the Borrower and each of its affiliated entities as contemplated in section 15 of the German Stock Corporation Act (Aktiengesetz);
 
    Participant Group” means you and each of your affiliated entities as contemplated in section 15 of the German Stock Corporation Act (Aktiengesetz);
 
    Permitted Purpose” means exclusively considering and evaluating whether to participate in the Facility.

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Please acknowledge your agreement to the above by signing and returning the enclosed copy.
Yours faithfully
                                        
For and on behalf of
[Lender]
To:   1. [Lender]
2. SAP AG
We acknowledge and agree to the above:
                                        
For and on behalf of
[potential transferee]

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SCHEDULE 8
Timetables
         
        Loans in Optional
    Loans in euro   Currencies
Delivery of a request for approval of a currency as an Optional Currency (Clause 4.3(b) (Conditions relating to Optional Currencies))
  -   U-7 10.00am
 
       
Agent notifies the Borrower if a currency is approved as an Optional Currency in accordance with Clause 4.3(b) (Conditions relating to Optional Currencies)
  -   U-4 10.00am
 
       
Delivery of a duly completed Utilisation Request (Clause 5.1 (Delivery of a Utilisation Request))
  U-3 11.00am   U-4 11.00am
 
       
Agent determines (in relation to a Utilisation) the Base Currency Amount of the Loan, if required under Clause 5.4 (Lenders’ participation)
  -   U-3 2.00pm
 
       
Agent notifies the Lenders of the Loan in accordance with Clause 5.4 (Lenders’ participation)
  U-3 3.00pm   U-3 3.00pm
 
       
Agent receives a notification from a Lender under Clause 6.2 (Unavailability of a currency)
  -   U-2 9.00am
 
       
Agent gives notice in accordance with Clause 6.2 (Unavailability of a currency)
  -   U-2 11.00am

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        Loans in Optional
    Loans in euro   Currencies
EURIBOR or LIBOR is fixed
  Quotation Day as of 11:00am Brussels time in respect of EURIBOR   Quotation Day as of 11:00am London time in respect of LIBOR
 
“U” = Utilisation Date
 
“U - X” = X Business Days prior to Utilisation Date

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SCHEDULE 9
Reservations
1.   The obligations expressed to be assumed under the Finance Documents are subject to the limitations arising from the laws relating to bankruptcy, insolvency and all other laws affecting the rights of creditors generally.
 
2.   Any enforcement of the Finance Documents will be subject to generally applicable laws as applied by the courts or other competent authority of Germany.
 
3.   General German law requirements of fair dealing (Treu und Glauben) and public policy may lead to the application of general principles of German law being upheld in German courts or may render contracts or commitments void, voidable, not enforceable in accordance with their terms, or unenforceable.
 
4.   As regards payments made by a German resident to a non-resident, a notification has to be made to Deutsche Bundesbank for statistical purposes pursuant to section 59 et seq. German Foreign Trade and Payment Regulation (Außenwirtschaftsverordnung). The notification has to be filed by the relevant payor. Any omission of such notification may trigger an administrative fine (Bußgeld) under the Foreign Trade and Payment Regulation, but will neither affect the validity or enforceability of the Facility Agreement nor otherwise cause disadvantageous legal consequences for non-resident legal entities or individuals receiving such payment.
 
5.   Pursuant to section 489 of the German Civil Code (Bürgerliches Gesetzbuch) the Borrower may repay a loan facility with a variable interest rate at any time with three months’ notice and may repay any loan facility with a fixed interest rate at the end of each period for which the interest is fixed, in each case without having to pay prepayment or breakage costs.
 
6.   If a shareholder of a German GmbH (Gesellschaft mit beschränkter Haftung) has granted a loan to the GmbH the claim for repayment of such loan will be subordinated as a matter of statutory law in insolvency proceedings over such GmbH’s assets. The same rule applies in connection with other economically equivalent payment claims of the shareholder against the company. Under certain circumstances this may also apply to a third party if such third party has a certain degree of control over the management of the GmbH which puts it in a shareholder-like position.

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    These principles will, in principle, apply mutatis mutandis to a stock corporation (Aktiengesellschaft) and to third parties having the above-described degree of control over the management of a stock corporation.
7.   If and to the extent that a claim of a Finance Party against the Borrower were to be construed to constitute a shareholder loan pursuant to the criteria set out in item 6 above, any payment by the Borrower on such claim effected within one year prior to the application for the opening of insolvency proceedings would be subject to claw-back by the insolvency receiver.
 
8.   Where contractual or legal consequences are attached to the occurrence or non-occurrence of an event a German court would have discretion to decide (upon evidence being brought to it) whether such event has occurred.
 
9.   Any provision in the Finance Documents providing that certain certifications or determinations will be conclusive, binding and authoritative will not necessarily prevent judicial enquiry into the merits of any claim by any aggrieved party.
 
10.   Any provision in the Finance Documents stating that a notice or other expression of an intention or instruction or power of attorney is irrevocable may be open to challenge in circumstances where there have been material changes in the underlying situation.
 
11.   Where under the provisions of the Finance Documents any party is vested with a discretion or may determine a matter in its opinion, the laws of Germany may require that such a discretion is exercised reasonably or that such opinion is based on reasonable grounds.
 
12.   If a German court considers it impossible or unduly burdensome for an obligation to be performed the debtor is discharged from performing such obligation; the debtor may however be held liable for damages.
 
13.   Within the scope of section 354a of the German Commercial Code (Handelsgesetzbuch), an assignment of monetary claims which are governed by German law would be valid even where the Facility Agreement states that a claim shall not be assignable. This does, however, not apply to claims under a loan agreement where the creditor is a credit institution (Kreditinstitut) within the meaning of the German Banking Act (Kreditwesengesetz).
 
14.   There is no final precedent in Germany for holding telefax or electronic communications legal, valid and binding in all circumstances; however, where there are no particular legal requirements as to the form, the German Federal Supreme Court has held that any telefax communication actually received by the addressee will be deemed validly given.

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15.   If the performance of an obligation is contrary to the exchange control regulations of a member state of the International Monetary Fund, that obligation may be unenforceable in Germany by reason of section 2 (b) of Article VIII of the International Monetary Fund Agreement.

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SCHEDULE 10
Form of Increase Confirmation
To: [     ] as Agent and SAP AG as Borrower
From: [the Increase Lender] (the “Increase Lender”)
Dated:
SAP AG – EUR 1,500,000,000 Credit Facility Agreement
dated 15 September 2009 (the
Agreement)
1.   We refer to the Agreement. This is an Increase Confirmation. Terms defined in the Agreement have the same meaning in this Increase Confirmation unless given a different meaning in this Increase Confirmation.
 
2.   We refer to Clause 2.2 (Increase) of the Agreement.
 
3.   The Increase Lender agrees to assume and will assume all of the obligations corresponding to the Commitment specified in the Schedule (the “Relevant Commitment”) as if it was an Original Lender under the Agreement in relation to the part of the increased Commitments which it is to assume.
 
4.   The proposed date on which the increase in relation to the Increase Lender and the Relevant Commitment is to take effect (the “Increase Date”) is [  ].
 
5.   [On the Increase Date, the Increase Lender becomes a Party as a Lender.] 1
 
6.   [The Facility Office and address, fax number and attention details for notices to the Increase Lender for the purposes of Clause 29.2 (Addresses) of the Agreement are set out in the Schedule.] 2
 
7.   The Increase Lender expressly acknowledges the limitations on the Lenders’ obligations referred to in paragraph (f) of Clause 2.2 (Increase) of the Agreement.
 
    [The Increase Lender expressly confirms that it [can/cannot] exempt the Agent from the restrictions pursuant to section 181 Civil Code (Bürgerliches Gesetzbuch) and similar restrictions applicable to it pursuant to any other applicable law as provided for in paragraph (c) of Clause 24.1 (Appointment of the Agent).] 3
 
1   Only required if Increase Lender is not a Lender prior to the Increase Date.
 
2   Only required if Increase Lender is not a Lender prior to the Increase Date.
 
3   Only required if Increase Lender is not a Lender prior to the Increase Date.

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8.   [The Increase Lender confirms, for the benefit of the Agent and without liability to the Borrower, that it is [a Qualifying Lender (other than a Treaty Lender)][a Treaty Lender][not a Qualifying Lender].] 4
 
9.   This Increase Confirmation may be executed in any number of counterparts and this has the same effect as if the signatures on the counterparts were on a single copy of this Increase Confirmation.
 
10.   This Increase Confirmation and any non-contractual obligations arising out of or in connection with it are governed by German law.
 
4   Only required if Increase Lender is not a Lender prior to the Increase Date.

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THE SCHEDULE
Relevant Commitment/rights and obligations to be assumed by the Increase Lender
[insert relevant details]
[Facility Office address, fax number and attention details for notices and account details
for payments
]
[Increase Lender]
By:
This Increase Confirmation is accepted as an Increase Confirmation for the purposes of the Agreement by the Agent and the Increase Date is confirmed as [  ].
[Agent]
By:

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SIGNATURES
THE BORROWER

SAP AG
     
By:
  /s/ DR. W. BRANDT           M. JUNGE
 
   
Address:
  Dietmar-Hopp-Allee 16
 
  69190 Walldorf
 
   
Fax:
  +49 6227 7 44778 
 
   
Attention:
  Joerg Wiemer
 
   
THE MANDATED LEAD ARRANGERS
 
DEUTSCHE BANK AG
 
   
By:
  /s/ M. FEYERABEND           H. LOH
 
   
Address:
  Große Gallusstr. 10-14 
 
  60311 Frankfurt am Main
 
   
Fax:
  +49 69 910 38793 
 
   
Attention:
  Markus Feyerabend J.P. MORGAN PLC
 
   
By:
  /s/ H. RUSSELL
 
   
Address:
  10 Aldermanbury, London, EC2V 7RF
 
  United Kingdom
 
   
Fax:
  +44 20 7777 1493 
 
   
Attention:
  Heather M. Russell
 
   
THE ROYAL BANK OF SCOTLAND PLC
 
   
By:
  /s/ S. MALONE
 
   
Address:
  135 Bishopsgate, London, EC2M 3UR
 
  United Kingdom
 
   
Fax:
  +44 20 7085 5143 
 
   
Attention:
  Jens Rüber/Stefanie Nordmann

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THE AGENT
 
   
DEUTSCHE BANK LUXEMBOURG S.A.
 
   
By:
  /s/ M. LUTZ F.-J. EWERHARDY
 
   
Address:
  2, boulevard Konrad Adenauer
 
  L-1115 Luxembourg
 
   
Fax:
  +352 42122 95771 
 
   
Attention:
  International Loans & Agency Services
 
  Franz-Josef Ewerhardy Karlina Belhoste
 
   
THE ORIGINAL LENDERS
 
DEUTSCHE BANK LUXEMBOURG S.A.
 
   
By:
  /s/ I. PALZER           E. STOCK
 
   
JPMORGAN CHASE BANK, N.A.
 
   
By:
  /s/ H. RUSSELL
 
   
THE ROYAL BANK OF SCOTLAND PLC (NIEDERLASSUNG FRANKFURT)
 
   
By:
  /s/ S. SCHEID           S. DÖRINGER
 
   
BANCO BILBAO VIZCAYA ARGENTARIA, S.A.
 
   
By:
  /s/ M. CASTILLO GUTIERREZ           J.M. DE MIGUEL JIMENEZ
 
   
BANK OF CHINA LIMITED
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
BANCO SANTANDER S.A.
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD

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THE BANK OF TOKYO-MITSUBISHI UFJ, LTD.
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
BARCLAYS BANK PLC
 
   
By:
  /s/ M. POPE
 
   
BNP PARIBAS S.A., NIEDERLASSUNG FRANKFURT AM MAIN
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
CITIGROUP GLOBAL MARKETS DEUTSCHLAND AG & Co. KGaA
 
   
By:
  /s/ S. HAFKE
 
   
COMMERZBANK AKTIENGESELLSCHAFT FILIALE LUXEMBURG
 
   
By:
  /s/ M. YILMAZ           C. ZAHNERT-JOST
 
   
DEUTSCHE POSTBANK INTERNATIONAL S.A.
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
DZ BANK AG DEUTSCHE ZENTRAL-GENOSSENSCHAFTSBANK, FRANKFURT
 
   
By:
  /s/ G. MEYER           J. PHILIPPI
 
   
LANDESBANK HESSEN-THÜRINGEN GIROZENTRALE
 
   
By:
  /s/ M. LÄNGLER           J. FREY

125


 

     
ING BANK N.V.
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
INTESA SANPAOLO S.P.A.
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
LANDESBANK BADEN-WÜRTTEMBERG
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
NOMURA INTERNATIONAL PLC
 
   
By:
  /s/ P. DUFOURNIER
 
   
NORDEA BANK DANMARK A/S
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
SOCIÉTÉ GÉNÉRALE S.A.
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
SUMITOMO MITSUI BANKING CORPORATION
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
UNICREDIT LUXEMBOURG S.A.
 
   
By:
  /s/ E. MOOS           F. MÖLLER

126


 

     
WESTLB AG
 
   
By:
  /s/ M. LEWALSKI           B. OZKUTAN
 
   
BANK OF AMERICA, N.A
 
   
By:
  /s/ A. BUDZISCH           M. SINN-CONRAD
 
   
CREDIT SUISSE
 
   
By:
  /s/ C. KRAMER           R. RUETTIMANN
 
   
KFW IPEX-BANK GMBH
 
   
By:
  /s/ S. WABBELS           F. HARTMANN
 
   
MORGAN STANLEY BANK, N.A.
 
   
By:
  /s/ C. O’BRIEN
 
   
UBS AG, LONDON BRANCH
 
   
By:
  /s/ M. LINFOOT           H. ANAND

127

EX-12.1 4 f03280exv12w1.htm EXHIBIT 12.1 exv12w1
Exhibit 12.1
CERTIFICATION
I, Bill McDermott, certify that:
1.   I have reviewed this annual report on Form 20-F of SAP AG;
 
2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
 
3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;
 
4.   The company’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:
  a)   Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
 
  b)   Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
 
  c)   Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
 
  d)   Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and
5.   The company’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):
  a)   All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and
 
  b)   Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal control over financial reporting.
             
Date: March 25, 2010
  By:
Name:
  /s/ Bill McDermott
 
Bill McDermott
   
 
  Title:   Co-Chief Executive Officer    

 

EX-12.2 5 f03280exv12w2.htm EXHIBIT 12.2 exv12w2
Exhibit 12.2
CERTIFICATION
I, Jim Hagemann Snabe, certify that:
1.   I have reviewed this annual report on Form 20-F of SAP AG;
 
2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
 
3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;
 
4.   The company’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:
  a)   Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
 
  b)   Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
 
  c)   Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
 
  d)   Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and
5.   The company’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):
  a)   All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and
 
  b)   Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal control over financial reporting.
             
Date: March 25, 2010
  By:
Name:
  /s/ Jim Hagemann Snabe
 
Jim Hagemann Snabe
   
 
  Title:   Co-Chief Executive Officer    

 

EX-12.3 6 f03280exv12w3.htm EXHIBIT 12.3 exv12w3
Exhibit 12.3
CERTIFICATION
I, Dr. Werner Brandt, certify that:
1.   I have reviewed this annual report on Form 20-F of SAP AG;
 
2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
 
3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;
 
4.   The company’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:
  a)   Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
 
  b)   Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
 
  c)   Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
 
  d)   Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and
5.   The company’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):
  a)   All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and
 
  b)   Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal control over financial reporting.
             
Date: March 25, 2010
  By:
Name:
  /s/ Dr. Werner Brandt
 
Dr. Werner Brandt
   
 
  Title:   Chief Financial Officer    

 

EX-13.1 7 f03280exv13w1.htm EXHIBIT 13.1 exv13w1
Exhibit 13.1
CERTIFICATION OF BILL MCDERMOTT, CO-CHIEF EXECUTIVE OFFICER OF SAP AG
PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
     In connection with the Annual Report of SAP AG (the “Company”) on Form 20-F for the period ending December 31, 2009, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned hereby certifies that, to his knowledge:
  1.   The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
 
  2.   The information contained in the Report fairly presents in all material respects the financial condition and results of operations of the Company.
             
Date March 25, 2010
  By:   /s/ Bill McDermott
 
   
 
  Name:   Bill McDermott    
 
  Title:   Co-Chief Executive Officer    
     The foregoing certification is being furnished solely pursuant to 18 U.S.C. § 1350 and is not being filed as part of the Report or as a separate disclosure document.

 

EX-13.2 8 f03280exv13w2.htm EXHIBIT 13.2 exv13w2
Exhibit 13.2
CERTIFICATION OF JIM HAGEMANN SNABE, CO-CHIEF EXECUTIVE OFFICER OF SAP AG PURSUANT TO 18 U.S.C.
SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
     In connection with the Annual Report of SAP AG (the “Company”) on Form 20-F for the period ending December 31, 2009, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned hereby certifies that, to his knowledge:
  1.   The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
 
  2.   The information contained in the Report fairly presents in all material respects the financial condition and results of operations of the Company.
             
Date March 25, 2010
  By:   /s/ Jim Hagemann Snabe
 
   
 
  Name:   Jim Hagemann Snabe    
 
  Title:   Co-Chief Executive Officer    
     The foregoing certification is being furnished solely pursuant to 18 U.S.C. § 1350 and is not being filed as part of the Report or as a separate disclosure document.

 

EX-13.3 9 f03280exv13w3.htm EXHIBIT 13.3 exv13w3
Exhibit 13.3
CERTIFICATION OF DR. WERNER BRANDT, CHIEF FINANCIAL OFFICER OF SAP AG
PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
     In connection with the Annual Report of SAP AG (the “Company”) on Form 20-F for the period ending December 31, 2009, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned hereby certifies that, to his knowledge:
  1.   The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
 
  2.   The information contained in the Report fairly presents in all material respects the financial condition and results of operations of the Company.
             
Date March 25, 2010
  By:   /s/ Dr. Werner Brandt
 
   
 
  Name:   Dr. Werner Brandt    
 
  Title:   Chief Financial Officer    
     The foregoing certification is being furnished solely pursuant to 18 U.S.C. § 1350 and is not being filed as part of the Report or as a separate disclosure document.

 

EX-15 10 f03280exv15.htm EXHIBIT 15 exv15
EXHIBIT 15
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Supervisory Board of SAP AG:
We consent to the incorporation by reference in the registration statements (Nos. 333-60399, 333-65083, 333-30380, 333-41762, 333-63496, 333-63464 and 333-102564) on Form S-8 of SAP AG of our report dated March 11, 2010, with respect to the consolidated statements of financial position of SAP AG as of December 31, 2009 and 2008, and the related consolidated statements of income, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended December 31, 2009, and the related financial statement schedule, and the effectiveness of internal control over financial reporting as of December 31, 2009, which report appears in the December 31, 2009 annual report on Form 20-F of SAP AG.
Our report dated March 11, 2010, on the consolidated financial statements, contains an explanatory paragraph that states that SAP AG adopted IFRS 3 Business Combinations (2008), International Accounting Standards 27 Consolidated and Separate Financial Statements (2008), and International Financial Reporting Interpretation Committee (IFRIC) Interpretation 13 Customer Loyalty Programmes.
         
     
       /s/ KPMG AG    
  Wirtschaftsprüfungsgesellschaft   
     
 
Mannheim, Germany
March 25, 2010

 

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