EX-99.1 2 tm2529135d1_ex99-1.htm EXHIBIT 99.1

 

Exhibit 99.1

 

News Release

For further information, please contact:

5790 Widewaters Parkway, DeWitt, N.Y. 13214

Marya Burgio Wlos, EVP & Chief Financial Officer

Office: (315) 299-2946

 

Community Financial System, Inc. Reports Third Quarter 2025 Results

 

SYRACUSE, N.Y. — October 21, 2025 — Community Financial System, Inc. (the “Company”) (NYSE: CBU) reported third quarter 2025 results. The results are available within the “News” section of the Company's investor relations website or directly at https://communityfinancialsystem.com/Q3-2025-CBU-Earnings-Release.

 

Company management will host a conference call at 11:00 a.m. (ET) today, October 21, 2025, to discuss the third quarter 2025 results. The conference call can be accessed at https://app.webinar.net/XMb0LAgjl2p or via dial-in at 1-833-630-0464 (1-412-317-1809 if outside the United States and Canada).

 

About Community Financial System, Inc.

 

Community Financial System, Inc. is a diversified financial services company that is focused on four main business lines – banking services, employee benefit services, insurance services and wealth management services. Its banking subsidiary, Community Bank, N.A., is among the country’s 100 largest banking institutions with over $16 billion in assets and operates approximately 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts. The Company’s Benefit Plans Administrative Services, Inc. subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration, and actuarial consulting services to customers on a national scale. The Company’s OneGroup NY, Inc. subsidiary is a top 68 U.S. insurance agency. The Company also offers comprehensive financial planning, trust administration and wealth management services through its Nottingham Financial Group operating unit. The Company is listed on the New York Stock Exchange and the Company’s stock trades under the symbol CBU. For more information about the Company and each of its four main business lines visit https://communityfinancialsystem.com.

 

 

 

 

News Release

For further information, please contact:

5790 Widewaters Parkway, DeWitt, N.Y. 13214

Marya Burgio Wlos, EVP & Chief Financial Officer

Office: (315) 299-2946

 

Community Financial System, Inc. Reports Third Quarter 2025 Results

 

SYRACUSE, N.Y. — October 21, 2025

 

Community Financial System, Inc. (the “Company”) (NYSE: CBU) reported third quarter 2025 net income of $55.1 million, or $1.04 per share and operating net income1 of $58.1 million, or $1.09 per share.

 

“Our Company continued to expand its solid core operating performance with meaningful growth in net income, operating net income1 and operating pre-tax, pre-provision net revenue (“PPNR”)1 over the prior year’s third quarter. Our results also improved from the linked second quarter, highlighted by a quarterly operating diluted earnings per share1 result of $1.09 that represents a second consecutive quarter of record results. This achievement reflected increases in revenues and improvements in core operating performance in all four of our businesses – banking, employee benefit services, insurance services and wealth management services – and resulted in quarterly operating return on assets1 of 1.38%,” commented Dimitar A. Karaivanov, President and CEO.

 

“During the third quarter we were also pleased to announce a minority investment in Leap Holdings, Inc., the parent company of Leap Insurance Agency, LLC, a category defining tech-first managing general agent providing insurance solutions for the rental housing sector. This $37.4 million investment will complement the Company’s existing insurance services business and continues to underscore the Company’s commitment to scale as a diversified financial services company.”

 

Third Quarter 2025 Performance Quarter-over-
Quarter Increase
(Decrease)
Year-over-Year
Increase (Decrease)
Dollars in thousands, except per share data

3rd Qtr

2025

2nd Qtr
2025

3rd Qtr

2024

$ % $ %
Operating Performance Diluted Earnings Per Share $1.04 $0.97 $0.83 $0.07 7.2% $0.21 25.3%
Operating Diluted Earnings Per Share1 1.09 1.04 0.88 0.05 4.8% 0.21 23.9%
Operating Pre-Tax, Pre-Provision Net Revenue Per Share1 1.56 1.41 1.29 0.15 10.6% 0.27 20.9%
                 
Return Metrics Return on Assets 1.30% 1.24% 1.09% - 0.06% - 0.21%
Operating Return on Assets1 1.38% 1.34% 1.16% - 0.04% - 0.22%
Return on Equity 11.62% 11.21% 10.21% - 0.41% - 1.41%
Operating Return on Equity1 12.25% 12.10% 10.85% - 0.15% - 1.40%
                 
Revenues Total Revenues $207,052 $199,256 $188,942 $7,796 3.9% $18,110 9.6%
Total Operating Revenues1 206,816 199,257 189,096 7,559 3.8% 17,720 9.4%
Noninterest Revenues 78,887 74,508 76,197 4,379 5.9% 2,690 3.5%
Total Operating Noninterest Revenues1 78,651 74,509 76,351 4,142 5.6% 2,300 3.0%
Noninterest Revenues/Total Revenues 38.1% 37.4% 40.3% - 0.7% - (2.2%)
Operating Noninterest Revenues/Operating Revenues (FTE)1 37.9% 37.2% 40.2% - 0.7% - (2.3%)

 

1

 

  

          Quarter-over-
Quarter Increase
(Decrease)
Year-over-Year
Increase (Decrease)
Dollars in thousands, except per share data

3rd Qtr

2025

2nd Qtr
2025

3rd Qtr

2024

$ % $ %
Net Interest Income and Margin Net Interest Income $128,165 $124,748 $112,745 $3,417 2.7% $15,420 13.7%
Net Interest Margin 3.30% 3.27% 3.03% - 0.03% - 0.27%
Net Interest Margin (FTE)1 3.33% 3.30% 3.05% - 0.03% - 0.28%
                 
Balance Sheet and Funding Total Ending Loans $10,750,262 $10,519,117 $10,251,674 $231,145 2.2% $498,588 4.9%
Total Ending Deposits 14,056,850 13,701,768 13,476,171 355,082 2.6% 580,679 4.3%
Cost of Total Deposits 1.17% 1.19% 1.23% - (0.02%) - (0.06%)
Cost of Funds 1.33% 1.32% 1.44% - 0.01% - (0.11%)
                 
Risk Metrics Annualized Loan Net Charge-Offs 0.09% 0.20% 0.11% - (0.11%) - (0.02%)
Tier 1 Leverage Ratio 9.46% 9.42% 9.12% - 0.04% - 0.34%
Loan-to-deposit ratio 76.5% 76.8% 76.1% - (0.3%) - 0.4%
Non-owner occupied and multifamily commercial real estate (“CRE”) / total bank-level regulatory capital 188% 184% 199% - 4% - (11%)

 

1Non-GAAP Measure. For more information on Non-GAAP measures refer to “Non-GAAP Measures” section along with the Quarterly GAAP to Non-GAAP Reconciliations included within the “Summary of Financial Data (unaudited)” tables below.

  

Third Quarter 2025 Business Segment Results2

Quarter-over-
Quarter
Increase
(Decrease)

Year-over-Year

Increase (Decrease)

Dollars in thousands

3rd Qtr

2025

2nd Qtr
2025

3rd Qtr

2024

$ % $ %
Banking and Corporate Net interest income $127,348 $123,973 $111,846 $3,375 2.7% $15,502 13.9%
Provision for credit losses 5,564 4,117 7,709 1,447 35.1% (2,145) (27.8%)
Operating noninterest revenues 21,082 19,949 20,478 1,133 5.7% 604 2.9%
Other segment expenses 86,563 85,313 84,170 1,250 1.5% 2,393 2.8%
Adjusted income before income taxes $56,303 $54,492 $40,445 $1,811 3.3% $15,858 39.2%
Adjusted return on assets3 1.35% 1.34% 1.02% - 0.01% - 0.33%
Adjusted return on equity3 14.08% 14.16% 11.36% - (0.08%) - 2.72%
Adjusted return on tangible equity1, 3 25.09% 25.82% 22.46% - (0.73%) - 2.63%
                 
Employee Benefit Services Segment operating revenues $35,965 $33,892 $34,858 $2,073 6.1% $1,107 3.2%
Segment expenses 21,464 21,981 19,621 (517) (2.4%) 1,843 9.4%
Adjusted income before income taxes $14,501 $11,911 $15,237 $2,590 21.7% ($736) (4.8%)
Adjusted return on assets3 25.49% 20.46% 24.88% - 5.03% - 0.61%
Adjusted return on equity3 28.66% 22.80% 27.92% - 5.86% - 0.74%
Adjusted return on tangible equity1, 3 62.00% 47.63% 57.46% - 14.37% - 4.54%

  

2

 

 

Quarter-over-
Quarter

Increase
(Decrease)

Year-over-Year

Increase (Decrease)

Dollars in thousands

3rd Qtr

2025

2nd Qtr
2025

3rd Qtr

2024

$ % $ %
Insurance Services Segment operating revenues $14,219 $13,464 $13,709 $755 5.6% $510 3.7%
Segment expenses 10,977 11,217 10,830 (240) (2.1%) 147 1.4%
Adjusted income before income taxes $3,242 $2,247 $2,879 $995 44.3% $363 12.6%
Adjusted return on assets3 15.35% 13.40% 16.49% - 1.95% - (1.14%)
Adjusted return on equity3 19.60% 16.76% 22.79% - 2.84% - (3.19%)
Adjusted return on tangible equity1, 3 63.09% 96.98% 147.58% - (33.89%) - (84.49%)
                 
Wealth Management Services Segment operating revenues $9,528 $9,219 $9,380 $309 3.4% $148 1.6%
Segment expenses 6,636 6,870 7,376 (234) (3.4%) (740) (10.0%)
Adjusted income before income taxes $2,892 $2,349 $2,004 $543 23.1% $888 44.3%
Adjusted return on assets3 29.22% 24.67% 22.25% - 4.55% - 6.97%
Adjusted return on equity3 41.02% 31.21% 30.57% - 9.81% - 10.45%
Adjusted return on tangible equity1, 3 48.02% 36.12% 37.30% - 11.90% - 10.72%

 

1Non-GAAP Measure. For more information on Non-GAAP measures refer to “Non-GAAP Measures” section along with the Quarterly GAAP to Non-GAAP Reconciliations included within the “Summary of Financial Data (unaudited)” tables below.

 

2Refer to the “Summary of Financial Data (unaudited)” tables below for reconciliations of the reported measure of segment profit (adjusted income before income taxes) results to Company results and calculations of the segment adjusted return metrics. The reported measure of segment profit, the reported segment assets and the reported segment equity that are used in the calculations of the segment adjusted return metrics are presented in conformity with ASC 280: Segment Reporting and follow the methodology disclosed in the Company’s 2024 Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 28, 2025.

 

3The segment adjusted return metrics are reported on a pre-tax basis.

 

Results of Operations

 

The Company reported third quarter 2025 net income of $55.1 million, or $1.04 per share. This compares to net income of $43.9 million, or $0.83 per share, for the third quarter of 2024. The $0.21 increase in earnings per share was primarily driven by increases in net interest income and noninterest revenues and a decrease in the provision for credit losses, partially offset by increases in noninterest expenses and income taxes. Comparatively, the Company’s diluted earnings per share increased $0.07 from $0.97 per share for the linked second quarter of 2025, primarily due to increases in net interest income and noninterest revenues and a decrease in noninterest expenses, partially offset by increases in the provision for credit losses and income taxes.

 

Net Interest Income and Net Interest Margin

 

The Company’s record quarterly net interest income reflected organic loan growth and repricing along with diminishing funding cost pressures, combining to drive margin expansion.

 

·Net interest income in the third quarter of 2025 was $128.2 million, up $15.4 million, or 13.7%, compared to the third quarter of 2024, and up $3.4 million, or 2.7%, from the second quarter of 2025.

 

·Net interest margin for the third quarter of 3.30% and fully tax-equivalent net interest margin, a non-GAAP measure, of 3.33% increased 27 basis points and 28 basis points, respectively, from the third quarter of 2024. These increases were primarily the result of a higher yield on interest-earning assets and a lower cost of interest-bearing liabilities.

 

·The yield on interest-earnings assets increased 16 basis points to 4.59% over the prior year’s third quarter primarily driven by higher loan yields.

 

·The cost of interest-bearing liabilities decreased 17 basis points from 1.93% in the third quarter of 2024 to 1.76% in the third quarter of 2025, including a 26 basis point decrease in the average borrowing rate and a 10 basis point decrease in the average interest-bearing deposit rate.

 

·On a linked quarter basis, net interest margin and fully tax-equivalent net interest margin, a non-GAAP measure, both increased by 3 basis points. The yield on interest-earning assets increased 3 basis points, while the cost of funds increased 1 basis point. This included a 2 basis point increase in the cost of interest-bearing liabilities driven by a 26 basis point increase in the average borrowing rate due to a higher proportion of overnight borrowings while the average interest-bearing deposit rate was consistent at 1.59%.

 

3

 

 

Noninterest Revenues 

 

The Company’s noninterest revenue streams generated 38% of total revenues in the third quarter.

 

·Banking noninterest revenues, comprised of deposit service and other banking fees and mortgage banking revenues, totaled $21.2 million for the third quarter of 2025, an increase of $0.6 million, or 2.8%, from the third quarter of 2024 and an increase of $1.1 million, or 5.5%, from the second quarter of 2025. The increases between both periods were comprised of higher deposit service fees, mortgage banking revenues and other banking fees.
·Employee benefit services revenues for the third quarter of 2025 were $34.4 million, an increase of $1.2 million, or 3.6%, in comparison to the third quarter of 2024 and an increase of $2.0 million, or 6.3%, from the second quarter of 2025. The increases between both periods were largely driven by revenue growth in the recordkeeping and third-party administration services business line due in part to revenue growth from acquisitions.
·Insurance services revenues for the third quarter of 2025 were $14.1 million, which represents a $0.5 million, or 3.6%, increase versus the prior year’s third quarter and a $0.7 million, or 5.6%, increase from the second quarter of 2025. The increase from the prior year’s third quarter was due to revenue growth from acquisitions while the increase from the second quarter of 2025 was driven by the seasonality of insurance policy renewals.
·Wealth management services revenues for the third quarter of 2025 totaled $8.9 million, consistent with the third quarter of 2024 and an increase of $0.3 million, or 3.0%, from the second quarter of 2025 reflective of relatively favorable market conditions.

 

Noninterest Expenses and Income Taxes

 

The Company continues to focus on managing expenses consistent with its organic growth strategies and scale objectives, while evaluating efficiency opportunities and the enhancement of operating leverage in all lines of business.

 

·The Company recorded $128.3 million in total noninterest expenses in the third quarter of 2025, compared to $124.2 million of total noninterest expenses in the prior year’s third quarter. The $4.1 million, or 3.3% increase between the periods was driven by higher data processing and communications expenses, occupancy and equipment expenses, legal and professional fees and acquisition expenses, partially offset by lower salaries and employee benefits expenses.
·Data processing and communications expenses increased $3.2 million, or 20.3%, reflective of the Company’s continued investment in customer-facing and back-office technologies and included a $1.4 million consulting expense in connection with a contract renegotiation with its core system provider which is expected to result in lower future core system costs.
·Occupancy and equipment expenses increased $0.8 million, or 7.9%, driven by incremental costs associated with the opening of de novo bank branches between the periods.
·Legal and professional fees increased $0.7 million, or 20.0%, primarily attributable to legal expenses associated with the development of new collective investment funds in the employee benefit services business.
·Acquisition expenses increased $0.7 million due to integration-related expenses associated with the previously announced acquisition of seven branch locations from Santander Bank, N.A., which is expected to close during the fourth quarter of 2025.
·Salaries and employee benefits expenses decreased $1.5 million, or 1.9%, primarily driven by lower employee medical costs that reflected rebates received and a decrease in performance-based incentive compensation expenses for certain business units.
·The effective tax rate for the third quarter of 2025 was 24.7%, up from 23.0% in the third quarter of 2024 and 22.3% in the second quarter of 2025. The increase from the prior year’s third quarter was due to an increase in certain state income taxes while the increase from the linked second quarter was driven by the timing of investments in solar energy tax credits. The effective tax rate for the first nine months of 2025 was 23.3% compared to 22.9% for the first nine months of 2024.
·As a result of tax law changes enacted under the One Big Beautiful Bill Act that limit the deductibility of charitable contributions beginning in 2026, the Company plans to accelerate the payment of approximately $0.6 million of charitable contribution commitments in the fourth quarter of 2025.

 

4

 

 

Financial Position and Liquidity

 

The Company’s financial position and liquidity profile remain strong, demonstrating the effectiveness of its strategic asset and liability management and prudent financial planning.

 

·The Company’s total assets were $16.96 billion at September 30, 2025, representing a $553.1 million, or 3.4%, increase from one year prior and a $292.8 million, or 1.8%, increase from the end of the second quarter of 2025. The increase in the Company’s total assets between both periods was primarily driven by organic loan growth.
·At September 30, 2025, the Company’s readily available sources of liquidity totaled $6.20 billion, including unrestricted cash and cash equivalents balances of $230.5 million, investment securities unpledged as collateral totaling $1.75 billion, unused borrowing capacity at the Federal Home Loan Bank of New York of $1.46 billion and $2.76 billion of funding availability at the Federal Reserve Bank’s discount window.
·The Company’s readily available sources of liquidity represent 240% of the Company’s estimated uninsured deposits, net of collateralized and intercompany deposits, at September 30, 2025.
·Estimated insured deposits, net of collateralized and intercompany deposits, represent 82% of total ending deposits at September 30, 2025.

 

Deposits and Funding

 

The Company continues to leverage its strong core deposit base, characterized by low funding costs, to support its financial operations.

 

·Ending deposits at September 30, 2025 of $14.06 billion were $355.1 million, or 2.6%, higher than the end of the second quarter of 2025 and were $580.7 million, or 4.3%, higher than one year prior. The growth between both periods was driven by increases in non-maturity interest-bearing and noninterest-bearing deposit balances, partially offset by a decrease in time deposit balances, reflective of competitive offerings and expansion of both governmental and non-governmental deposit relationships as part to the Company’s business development efforts.
·Ending borrowings of $763.3 million at September 30, 2025, which included $462.8 million of fixed rate Federal Home Loan Bank of New York term borrowings, $224.2 million of customer repurchase agreements, $67.9 million of overnight borrowings and $8.4 million of finance lease liabilities, decreased $131.1 million, or 14.7%, from the end of the second quarter of 2025 and decreased $185.1 million, or 19.5%, from one year prior.
·The Company’s average cost of funds decreased 11 basis points, from 1.44% in the third quarter of 2024 to 1.33% in the third quarter of 2025 and increased 1 basis point from the second quarter of 2025. The increase from the second quarter of 2025 was primarily driven by higher average overnight borrowing balances.
·The quarterly average cost of total deposits of 1.17% remains comparatively low relative to the industry and decreased 6 basis points from the third quarter of 2024 and 2 basis points from the linked second quarter.
·65% of the Company’s total deposits were in no- and relatively low-rate checking and savings accounts at the end of the third quarter of 2025. Time deposit accounts represented 14% of the Company’s total deposits at the end of the third quarter of 2025, a decrease of 2 percentage points from September 30, 2024, and 1 percentage point from the end of the linked second quarter.

 

Loans and Credit Quality

 

The Company’s predominantly footprint-based loan portfolio is well diversified with credit quality remaining a central priority. The Company’s asset quality metrics, including net charge-offs and delinquent and nonperforming loan levels, remain relatively low compared to the banking industry, reflecting the Company’s robust risk management practices and disciplined credit quality standards.

 

·Ending loans at September 30, 2025 of $10.75 billion were $231.1 million, or 2.2%, higher than June 30, 2025 and $498.6 million, or 4.9%, higher than one year prior. The increases between both periods reflected organic growth in the overall business and consumer lending portfolios.
·At September 30, 2025, the Company’s allowance for credit losses totaled $84.9 million, or 0.79% of total loans outstanding, compared to $81.9 million, or 0.78% of total loans outstanding, at June 30, 2025, and $76.2 million, or 0.74% of total loans outstanding, at September 30, 2024.
·The Company recorded a $5.6 million provision for credit losses during the third quarter of 2025 reflective of organic loan growth and a stable economic environment. While certain macroeconomic concerns persist related to non-owner occupied and multifamily CRE, the Company’s exposure to these portfolios remains diverse both geographically and by property type, and relatively low at 15% of total assets, 24% of total loans and 188% of total bank-level regulatory capital.
·The Company recorded net charge-offs of $2.5 million, or an annualized 0.09% of average loans, in the third quarter of 2025 compared to net charge-offs of $2.8 million, or an annualized 0.11% of average loans, in the third quarter of 2024 and net charge-offs of $5.1 million, or an annualized 0.20% of average loans, in the second quarter of 2025.
·Total delinquent loans, which includes loans 30 or more days past due and nonaccrual loans, as a percentage of total loans outstanding was 1.00% at the end of the third quarter of 2025. This compares to 1.07% at September 30, 2024, and 1.01% at June 30, 2025.
·At September 30, 2025, nonperforming (90 or more days delinquent and non-accruing) loans were $56.1 million, or 0.52% of total loans outstanding compared to $53.3 million, or 0.51% of total loans outstanding at June 30, 2025, and $62.8 million, or 0.61% of total loans outstanding one year earlier.

 

5

 

 

Shareholders’ Equity and Regulatory Capital

 

The Company’s capital planning and management activities, coupled with its diversified streams of income and prudent dividend practices, have allowed it to build and maintain a strong capital position. At September 30, 2025, all of the Company’s and Community Bank, N.A.’s regulatory capital ratios significantly exceeded well-capitalized standards.

 

·Shareholders’ equity of $1.94 billion at September 30, 2025 was $154.0 million, or 8.6%, higher than one year ago, primarily due to a $108.2 million increase in retained earnings and a $32.1 million decrease in accumulated other comprehensive loss related to the Company’s investment securities portfolio. Shareholders’ equity increased $55.9 million, or 3.0%, from June 30, 2025, primarily driven by a $33.6 million decrease in accumulated other comprehensive loss related to the Company’s investment securities portfolio and a $30.3 million increase in retained earnings.
·The Company’s shareholders’ equity to assets ratio was 11.43% at September 30, 2025, up from 10.88% at September 30, 2024, and 11.30% at June 30, 2025.
·The Company’s tier 1 leverage ratio of 9.46% at September 30, 2025 increased 34 basis points from one year earlier and increased 4 basis points from June 30, 2025, remaining substantially above the regulatory well-capitalized standard of 5.0%.
·The Company’s tangible equity to tangible assets ratio (non-GAAP) was 6.73% at September 30, 2025, up from 5.97% a year earlier and from 6.51% at June 30, 2025. Tangible equity (non-GAAP) increased $155.0 million, or 16.7%, from one year prior due to the aforementioned increase in retained earnings and decrease in accumulated other comprehensive loss related to the Company’s investment securities portfolio. Tangible assets (non-GAAP) increased $554.1 million, or 3.6%, from the prior year due primarily to organic loan growth.

 

Dividend Increase and Stock Repurchase Program

 

The payment of a meaningful and growing dividend is an important component of the Company’s commitment to provide consistent and favorable long-term returns to its shareholders, and it reflects the continued strength of the Company’s long-term operating results and capital position, and management’s confidence in the future performance of the Company. The $0.01 increase in the quarterly dividend declared in the third quarter of 2025 marked the 33rd consecutive year of dividend increases for the Company.

 

·During the third quarter of 2025, the Company declared a quarterly cash dividend of $0.47 per share on its common stock, up 2.2% from the $0.46 dividend declared in the third quarter of 2024, representing an annualized yield of 3.4% based upon the $56.04 closing price of the Company’s stock on October 20, 2025.
·In December 2024, the Company’s Board of Directors (the “Board”) approved a stock repurchase program authorizing the repurchase of up to 2.63 million shares, or 5.0% of the Company’s common stock outstanding during the twelve-month period starting January 1, 2025. Such repurchases may be made at the discretion of the Company’s senior management based on market conditions and other relevant factors and will be acquired through open market or privately negotiated transactions as permitted under Rule 10b-18 of the Securities Exchange Act of 1934 and other applicable regulatory and legal requirements. There were 206,054 shares repurchased pursuant to the 2025 stock repurchase program during the third quarter and first nine months of 2025.

 

Banking Services Expansion into Strategic Lehigh Valley Market

 

On June 24, 2025, Community Bank, N.A. entered into a purchase and assumption agreement to acquire seven branch locations in the Allentown, Pennsylvania market from Santander Bank, N.A. The transaction accelerates the Company’s de novo expansion in the Greater Lehigh Valley, complements its existing commercial and consumer lending presence in the market, and is expected to add approximately $600 million of customer deposits as well as branch-related loans and wealth management relationships. Regulatory approval has been received for the branch transaction, which is expected to close on November 7, 2025.

 

Investment Complements Insurance Services Business

 

On September 8, 2025, the Company announced an investment in Leap Holdings, Inc., a Delaware corporation (“Leap”). The Company acquired approximately $37.4 million in various classes of preferred and common stock. This investment will complement the Company’s existing insurance services business and continues to underscore the Company’s commitment to scale as a diversified financial services company.

 

Leap’s wholly owned subsidiary, Leap Insurance Agency, LLC, is a category defining tech-first managing general agent (“MGA”) providing insurance solutions for the rental housing sector. Leap’s products enable housing operators to reduce risk, accelerate leasing, and expand accessibility across their portfolios. Its flagship offerings include Agile Rent Guaranty, where Leap acts as a co-signer for renters, and Leap Deposit Replacement, which replaces traditional security deposits with low monthly payments. Both solutions are backed by an insurance company capacity rated A- (Excellent) by A.M. Best, provided via the Accelerant Risk Exchange. Since launching in 2018, Leap has experienced rapid, sustained growth.

 

6

 

 

Non-GAAP Measures

 

The Company also provides supplemental reporting of its results on an “operating” and “tangible” basis. Results on an “operating” basis exclude the after-tax effects of acquisition expenses, acquisition-related contingent consideration adjustments, restructuring expenses, litigation accrual, loss on sales of investment securities, unrealized gain (loss) on equity securities and amortization of intangible assets. Results on a “tangible” basis exclude goodwill and intangible asset balances, net of accumulated amortization and applicable deferred tax amounts. The Company also provides supplemental ratio reporting at the segment level, which includes adjusted return on tangible equity. Adjusted return on tangible equity represents annualized adjusted income before income taxes applicable to each segment as a percentage of average tangible equity for each respective segment. In addition, the Company provides supplemental reporting for “operating pre-tax, pre-provision net revenues,” which subtracts the provision for credit losses, acquisition expenses, acquisition-related contingent consideration adjustments, restructuring expenses, litigation accrual, loss on sales of investment securities, unrealized gain (loss) on equity securities and amortization of intangible assets from income before income taxes. Although these items are non-GAAP measures, the Company’s management believes this information helps investors and analysts measure underlying core performance and provides better comparability to other organizations that have not engaged in acquisitions. The Company also provides supplemental reporting of its net interest income and net interest margin on a fully tax-equivalent (“FTE”) basis, which includes an adjustment to net interest income that represents taxes that would have been paid had nontaxable investment securities and loans been taxable. Although fully tax-equivalent net interest income and net interest margin are non-GAAP measures, the Company’s management believes this information helps enhance comparability of the performance of assets that have different tax liabilities. The amounts for such items are presented in the tables that accompany this release.

 

Conference Call Scheduled

 

Company management will host a conference call at 11:00 a.m. (ET) today, October 21, 2025, to discuss the third quarter 2025 results. The conference call can be accessed at https://app.webinar.net/XMb0LAgjl2p or via dial-in at 1-833-630-0464 (1-412-317-1809 if outside the United States and Canada).

 

This earnings release is also available within the ”News” section of the Company's investor relations website at https://communityfinancialsystem.com/news/. A replay of the earnings call webcast will also be available on this site for at least one year.

 

About Community Financial System, Inc.

 

Community Financial System, Inc. is a diversified financial services company that is focused on four main business lines – banking services, employee benefit services, insurance services and wealth management services. Its banking subsidiary, Community Bank, N.A., is among the country’s 100 largest banking institutions with over $16 billion in assets and operates approximately 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. The Company’s Benefit Plans Administrative Services, Inc. subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration, and actuarial consulting services to customers on a national scale. The Company’s OneGroup NY, Inc. subsidiary is a top 68 U.S. insurance agency. The Company also offers comprehensive financial planning, trust administration and wealth management services through its Nottingham Financial Group operating unit. The Company is listed on the New York Stock Exchange and the Company’s stock trades under the symbol CBU. For more information about the Company and each of its four main business lines visit https://communityfinancialsystem.com.

 

Forward-Looking Statements

 

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and expectations of CBU’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. The following factors, among others, could cause the actual results of CBU’s operations to differ materially from its expectations: the macroeconomic and other challenges and uncertainties related to or resulting from current and future economic and market conditions, including the effects on CRE and housing or vehicle prices, unemployment rates, high inflation, U.S. fiscal debt, budget and tax matters, geopolitical matters, tariffs and global economic growth; fiscal and monetary policies of the Federal Reserve Board; the potential adverse effects of unusual and infrequently occurring events; litigation and actions of regulatory authorities; management’s estimates and projections of interest rates and interest rate policies; the effect of changes in the level of checking, savings, or money market account deposit balances and other factors that affect net interest margin; future provisions for credit losses on loans and debt securities; changes in nonperforming assets; ability to contain costs in inflationary conditions; the effect on financial market valuations on CBU’s fee income businesses, including its employee benefit services, wealth management services, and insurance services businesses; the successful integration of operations of its acquisitions and performance of new branches; competition; changes in legislation or regulatory requirements, including capital requirements; and the timing for receiving regulatory approvals and completing merger and acquisition transactions. For more information about factors that could cause actual results to differ materially from CBU’s expectations, refer to its annual, periodic and other reports filed with the Securities and Exchange Commission (“SEC”), including the discussion under the “Risk Factors” section of such reports filed with the SEC and available on CBU’s website at https://communityfinancialsystem.com and on the SEC’s website at https://sec.gov. Further, any forward-looking statement speaks only as of the date on which it is made, and CBU undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events.

 

7

 

 

Summary of Financial Data (unaudited)        
(Dollars in thousands, except per share data)        
  Quarter Ended Year-to-Date
  September 30, September 30, September 30, September 30,
  2025 2024 2025 2024
Earnings        
Loan income $152,509 $140,472 $441,947 $401,129
Investment income 24,774 23,428 75,861 72,468
Total interest income 177,283 163,900 517,808 473,597
Interest expense 49,118 51,155 144,683 144,453
Net interest income 128,165 112,745 373,125 329,144
Provision for credit losses 5,564 7,709 16,371 16,565
Net interest income after provision for credit losses 122,601 105,036 356,754 312,579
Deposit service and other banking fees 19,980 19,537 57,174 54,808
Mortgage banking 1,180 1,055 3,150 3,675
Employee benefit services 34,408 33,215 99,410 97,031
Insurance services 14,137 13,652 41,726 38,068
Wealth management services 8,946 8,892 27,491 26,793
Loss on sales of investment securities 0 (255) 0 (487)
Unrealized gain on equity securities 236 101 480 984
Total noninterest revenues 78,887 76,197 229,431 220,872
Salaries and employee benefits 76,532 78,022 231,995 224,532
Data processing and communications 19,119 15,894 51,940 45,516
Occupancy and equipment 11,419 10,586 35,603 32,663
Business development and marketing 4,585 4,365 11,716 11,549
Legal and professional fees 4,469 3,723 13,686 11,523
Amortization of intangible assets 3,258 3,369 10,109 10,822
Other 8,937 8,244 27,662 24,681
Total noninterest expenses 128,319 124,203 382,711 361,286
Income before income taxes 73,169 57,030 203,474 172,165
Income taxes 18,081 13,129 47,441 39,477
Net income $55,088 $43,901 $156,033 $132,688
Basic earnings per share $1.04 $0.83 $2.95 $2.50
Diluted earnings per share $1.04 $0.83 $2.94 $2.50

 

8

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Earnings          
Loan income $152,509 $146,534 $142,904 $144,638 $140,472
Investment income 24,774 26,344 24,743 25,293 23,428
Total interest income 177,283 172,878 167,647 169,931 163,900
Interest expense 49,118 48,130 47,435 49,958 51,155
Net interest income 128,165 124,748 120,212 119,973 112,745
Provision for credit losses 5,564 4,117 6,690 6,208 7,709
Net interest income after provision for credit losses 122,601 120,631 113,522 113,765 105,036
Deposit service and other banking fees 19,980 19,086 18,108 19,315 19,537
Mortgage banking 1,180 972 998 746 1,055
Employee benefit services 34,408 32,380 32,622 33,950 33,215
Insurance services 14,137 13,388 14,201 12,181 13,652
Wealth management services 8,946 8,683 9,862 9,875 8,892
Loss on sales of investment securities 0 0 0 0 (255)
Unrealized gain (loss) on equity securities 236 (1) 245 247 101
Total noninterest revenues 78,887 74,508 76,036 76,314 76,197
Salaries and employee benefits 76,532 79,021 76,442 76,247 78,022
Data processing and communications 19,119 16,699 16,122 16,327 15,894
Occupancy and equipment 11,419 11,486 12,698 10,995 10,586
Business development and marketing 4,585 4,001 3,130 4,510 4,365
Legal and professional fees 4,469 4,368 4,849 3,800 3,723
Amortization of intangible assets 3,258 3,369 3,482 3,437 3,369
Other 8,937 10,158 8,567 10,223 8,244
Total noninterest expenses 128,319 129,102 125,290 125,539 124,203
Income before income taxes 73,169 66,037 64,268 64,540 57,030
Income taxes 18,081 14,706 14,654 14,747 13,129
Net income $55,088 $51,331 $49,614 $49,793 $43,901
Basic earnings per share $1.04 $0.97 $0.94 $0.94 $0.83
Diluted earnings per share $1.04 $0.97 $0.93 $0.94 $0.83
Profitability (GAAP)          
Return on assets (GAAP) 1.30% 1.24% 1.22% 1.21% 1.09%
Return on equity (GAAP) 11.62% 11.21% 11.28% 11.27% 10.21%
Noninterest revenues/total revenues (GAAP) 38.1% 37.4% 38.7% 38.9% 40.3%
Efficiency ratio (GAAP) 62.0% 64.8% 63.8% 64.0% 65.7%
Profitability (non-GAAP)          
Operating return on assets (non-GAAP) 1.38% 1.34% 1.28% 1.29% 1.16%
Operating return on equity (non-GAAP) 12.25% 12.10% 11.84% 11.99% 10.85%
Return on tangible equity (non-GAAP) 21.27% 20.97% 21.69% 21.97% 20.53%
Operating return on tangible equity (non-GAAP) 22.43% 22.63% 22.76% 23.36% 21.80%
Operating noninterest revenues/operating revenues (FTE) (non-GAAP) 37.9% 37.2% 38.5% 38.6% 40.2%
Operating efficiency ratio (non-GAAP) 59.9% 62.0% 61.9% 61.8% 63.6%

 

9

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Components of Net Interest Margin (FTE)          
Loan yield 5.68% 5.63% 5.58% 5.58% 5.51%
Cash equivalents yield 3.92% 4.33% 4.30% 4.71% 4.90%
Investment yield 2.12% 2.17% 2.11% 2.15% 2.05%
Earning asset yield 4.59% 4.56% 4.51% 4.52% 4.43%
Interest-bearing deposit rate 1.59% 1.59% 1.59% 1.68% 1.69%
Borrowing rate 3.82% 3.56% 3.63% 3.57% 4.08%
Cost of all interest-bearing funds 1.76% 1.74% 1.75% 1.84% 1.93%
Cost of total deposits 1.17% 1.19% 1.17% 1.23% 1.23%
Cost of funds (includes noninterest-bearing deposits) 1.33% 1.32% 1.33% 1.38% 1.44%
Net interest margin 3.30% 3.27% 3.21% 3.17% 3.03%
Net interest margin (FTE) (non-GAAP) 3.33% 3.30% 3.24% 3.20% 3.05%
Fully tax-equivalent adjustment (non-GAAP) $880 $884 $894 $882 $872
Average Balances          
Loans $10,664,241 $10,455,637 $10,402,985 $10,331,217 $10,155,343
Cash equivalents 46,550 159,688 130,649 93,910 38,481
Taxable investment securities 4,268,660 4,256,943 4,211,921 4,187,538 4,165,783
Nontaxable investment securities 413,663 417,323 419,746 423,323 436,762
Total interest-earning assets 15,393,114 15,289,591 15,165,301 15,035,988 14,796,369
Total assets 16,755,095 16,590,741 16,439,357 16,324,320 16,058,219
Interest checking, savings and money market deposits 8,086,979 8,094,208 7,899,568 7,689,659 7,462,225
Time deposits 2,088,861 2,125,683 2,152,113 2,182,140 2,074,978
Customer repurchase agreements 187,845 240,817 250,142 278,275 241,454
Overnight borrowings 151,495 16,408 57,192 13,935 212,520
FHLB and other borrowings 531,979 587,523 602,838 623,265 576,225
Total interest-bearing liabilities 11,047,159 11,064,639 10,961,853 10,787,274 10,567,402
Noninterest-bearing deposits 3,640,964 3,522,734 3,519,962 3,603,416 3,611,755
Shareholders' equity 1,881,116 1,836,965 1,783,646 1,757,467 1,709,791

 

10

 

 

Summary of Financial Data (unaudited)          

(Dollars in thousands, except per share data)          

 

  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Balance Sheet Data          
Cash and cash equivalents $245,247 $237,248 $518,021 $197,004 $346,110
Investment securities:          
Available-for-sale 2,859,312 2,832,370 2,826,915 2,785,714 2,885,943
Held-to-maturity 1,442,308 1,430,991 1,393,837 1,345,155 1,319,050
Equity and other 78,944 86,709 80,591 87,517 82,558
Total investment securities 4,380,564 4,350,070 4,301,343 4,218,386 4,287,551
Loans:          
Business lending 4,663,878 4,541,192 4,540,002 4,505,178 4,391,629
Consumer mortgage 3,544,277 3,523,025 3,504,151 3,489,780 3,427,317
Consumer indirect 1,834,766 1,767,213 1,707,938 1,767,655 1,780,586
Home equity 510,933 494,183 481,248 477,425 460,964
Consumer direct 196,408 193,504 187,802 192,327 191,178
Total loans 10,750,262 10,519,117 10,421,141 10,432,365 10,251,674
Allowance for credit losses 84,944 81,851 82,840 79,114 76,167
Goodwill and intangible assets, net 899,967 898,381 900,332 901,471 900,623
Other assets 766,708 742,053 706,299 715,932 694,909
Total assets 16,957,804 16,665,018 16,764,296 16,386,044 16,404,700
Deposits:          
   Noninterest-bearing 3,686,772 3,588,602 3,526,485 3,557,219 3,586,845
   Non-maturity interest-bearing 8,337,797 8,010,808 8,215,773 7,707,037 7,704,925
   Time 2,032,281 2,102,358 2,149,789 2,177,451 2,184,401
Total deposits 14,056,850 13,701,768 13,892,047 13,441,707 13,476,171
Customer repurchase agreements 224,169 180,621 266,581 261,553 317,448
Other borrowings 539,180 713,839 595,455 737,312 630,970
Accrued interest and other liabilities 198,655 185,699 176,138 182,637 195,164
Total liabilities 15,018,854 14,781,927 14,930,221 14,623,209 14,619,753
Shareholders' equity 1,938,950 1,883,091 1,834,075 1,762,835 1,784,947
Total liabilities and shareholders' equity 16,957,804 16,665,018 16,764,296 16,386,044 16,404,700
Capital and Other          
Shareholders’ equity/total assets (GAAP) 11.43% 11.30% 10.94% 10.76% 10.88%
Tangible equity/tangible assets (non-GAAP) 6.73% 6.51% 6.15% 5.83% 5.97%
Tier 1 leverage ratio 9.46% 9.42% 9.29% 9.19% 9.12%
Loan-to-deposit ratio 76.5% 76.8% 75.0% 77.6% 76.1%
Diluted weighted average common shares outstanding 53,036 53,117 53,130 53,078 52,911
Period end common shares outstanding 52,662 52,869 52,836 52,668 52,546
Cash dividends declared per common share $0.47 $0.46 $0.46 $0.46 $0.46
Book value (GAAP) $36.82 $35.62 $34.71 $33.47 $33.97
Tangible book value (non-GAAP) $20.57 $19.46 $18.52 $17.20 $17.66
Common stock price at quarter-end $58.64 $56.87 $56.86 $61.68 $58.07

 

11

 

 

Summary of Financial Data (unaudited)          

(Dollars in thousands, except per share data)          

 

  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Asset Quality          
Nonaccrual loans $49,327 $45,808 $69,051 $66,387 $59,013
Accruing loans 90+ days delinquent 6,730 7,519 5,928 7,000 3,833
    Total nonperforming loans 56,057 53,327 74,979 73,387 62,846
Other real estate owned 7,851 7,954 2,746 2,781 2,279
         Total nonperforming assets 63,908 61,281 77,725 76,168 65,125
Net charge-offs 2,471 5,114 3,229 3,211 2,772
Allowance for credit losses/loans outstanding 0.79% 0.78% 0.79% 0.76% 0.74%
Nonperforming loans/loans outstanding 0.52% 0.51% 0.72% 0.70% 0.61%
Allowance for credit losses/nonperforming loans 152% 153% 110% 108% 121%
Net charge-offs/average loans 0.09% 0.20% 0.13% 0.12% 0.11%
Delinquent loans/ending loans 1.00% 1.01% 1.29% 1.24% 1.07%
Provision for credit losses/net charge-offs 225% 80% 207% 193% 278%
Nonperforming assets/total assets 0.38% 0.37% 0.46% 0.46% 0.40%
Quarterly GAAP to Non-GAAP Reconciliations          
Operating pre-tax, pre-provision net revenue (non-GAAP)          
  Net income (GAAP) $55,088 $51,331 $49,614 $49,793 $43,901
  Income taxes 18,081 14,706 14,654 14,747 13,129
  Income before income taxes 73,169 66,037 64,268 64,540 57,030
  Provision for credit losses 5,564 4,117 6,690 6,208 7,709
    Pre-tax, pre-provision net revenue (non-GAAP) 78,733 70,154 70,958 70,748 64,739
  Acquisition expenses 747 67 1 8 66
  Acquisition-related contingent consideration adjustments 0 0 0 400  (156)
  Restructuring expenses 0 1,525 0 0 0
  Litigation accrual 0 0 (50) (83) 102
  Loss on sales of investment securities 0 0 0 0 255
  Unrealized (gain) loss on equity securities (236) 1 (245) (247)  (101)
  Amortization of intangible assets 3,258 3,369 3,482 3,437 3,369
    Operating pre-tax, pre-provision net revenue (non-GAAP) $82,502 $75,116 $74,146 $74,263 $68,274
           

 

12

 

 

Summary of Financial Data (unaudited)          

(Dollars in thousands, except per share data)          

 

  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Operating pre-tax, pre-provision net revenue per share (non-GAAP)          
  Diluted earnings per share (GAAP) $1.04 $0.97 $0.93 $0.94 $0.83
  Income taxes 0.34 0.27 0.28 0.28 0.25
  Income before income taxes 1.38 1.24 1.21 1.22 1.08
  Provision for credit losses 0.11 0.08 0.12 0.11 0.15
    Pre-tax, pre-provision net revenue per share (non-GAAP) 1.49 1.32 1.33 1.33 1.23
  Acquisition expenses 0.01 0.00 0.00 0.00 0.00
  Acquisition-related contingent consideration adjustments 0.00 0.00 0.00 0.00 0.00
  Restructuring expenses 0.00 0.03 0.00 0.00 0.00
  Litigation accrual 0.00 0.00 0.00 0.00 0.00
  Loss on sales of investment securities 0.00 0.00 0.00 0.00 0.00
  Unrealized (gain) loss on equity securities 0.00 0.00 0.00 0.00 0.00
  Amortization of intangible assets 0.06 0.06 0.07 0.07 0.06
    Operating pre-tax, pre-provision net revenue per share (non-GAAP) $1.56 $1.41 $1.40 $1.40 $1.29
           
Operating net income (non-GAAP)          
  Net income (GAAP) $55,088 $51,331 $49,614 $49,793 $43,901
  Acquisition expenses 747 67 1 8 66
  Tax effect of acquisition expenses  (155)  (12)  0  (1)  (15)
     Subtotal (non-GAAP) 55,680 51,386 49,615 49,800 43,952
  Acquisition-related contingent consideration adjustments  0  0  0  400  (156)
  Tax effect of acquisition-related contingent consideration adjustments 0 0 0 (41) 35
     Subtotal (non-GAAP) 55,680 51,386 49,615 50,159 43,831
  Restructuring expenses 0 1,525 0 0 0
  Tax effect of restructuring expenses 0 (274) 0  0 0
     Subtotal (non-GAAP) 55,680 52,637 49,615 50,159 43,831
  Litigation accrual 0 0 (50) (83) 102
  Tax effect of litigation accrual  0  0  12  8  (23)
     Subtotal (non-GAAP) 55,680 52,637 49,577 50,084 43,910
  Loss on sales of investment securities 0 0 0 0 255
  Tax effect of loss on sales of investment securities  0  0  0  0  (58)
     Subtotal (non-GAAP) 55,680 52,637 49,577 50,084 44,107
  Unrealized (gain) loss on equity securities (236)  1  (245)  (247)  (101)
  Tax effect of unrealized (gain) loss on equity securities 49 0 57 25 23
     Subtotal (non-GAAP) 55,493 52,638 49,389 49,862 44,029
  Amortization of intangible assets 3,258 3,369 3,482 3,437 3,369
  Tax effect of amortization of intangible assets  (677)  (605)  (804)  (350)  (762)
     Operating net income (non-GAAP) $58,074 $55,402 $52,067 $52,949 $46,636
           

 

13

 

 

Summary of Financial Data (unaudited)          

(Dollars in thousands, except per share data)          

 

  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
 Operating diluted earnings per share (non-GAAP)          
  Diluted earnings per share (GAAP) $1.04 $0.97 $0.93 $0.94 $0.83
  Acquisition expenses 0.01 0.00 0.00 0.00 0.00
  Tax effect of acquisition expenses 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.05 0.97 0.93 0.94 0.83
  Acquisition-related contingent consideration adjustments 0.00 0.00 0.00 0.00 0.00
  Tax effect of acquisition-related contingent consideration adjustments 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.05 0.97 0.93 0.94 0.83
  Restructuring expenses 0.00 0.03 0.00 0.00 0.00
  Tax effect of restructuring expenses 0.00 (0.01) 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.05 0.99 0.93 0.94 0.83
  Litigation accrual 0.00 0.00 0.00 0.00 0.00
  Tax effect of litigation accrual 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.05 0.99 0.93 0.94 0.83
  Loss on sales of investment securities 0.00 0.00 0.00 0.00 0.00
  Tax effect of loss on sales of investment securities 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.05 0.99 0.93 0.94 0.83
  Unrealized (gain) loss on equity securities 0.00 0.00 0.00 0.00 0.00
  Tax effect of unrealized (gain) loss on equity securities 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.05 0.99 0.93 0.94 0.83
  Amortization of intangible assets 0.06 0.06 0.07 0.07 0.06
  Tax effect of amortization of intangible assets (0.02) (0.01) (0.02) (0.01) (0.01)
     Operating diluted earnings per share (non-GAAP) $1.09 $1.04 $0.98 $1.00 $0.88
           
Return on assets          
  Net income (GAAP) $55,088 $51,331 $49,614 $49,793 $43,901
  Average total assets 16,755,095 16,590,741 16,439,357 16,324,320 16,058,219
     Return on assets (GAAP) 1.30% 1.24% 1.22% 1.21% 1.09%
           
Operating return on assets (non-GAAP)          
  Operating net income (non-GAAP) $58,074 $55,402 $52,067 $52,949 $46,636
  Average total assets 16,755,095 16,590,741 16,439,357 16,324,320 16,058,219
     Operating return on assets (non-GAAP) 1.38% 1.34% 1.28% 1.29% 1.16%
           
Return on equity          
  Net income (GAAP) $55,088 $51,331 $49,614 $49,793 $43,901
  Average total equity 1,881,116 1,836,965 1,783,646 1,757,467 1,709,791
     Return on equity (GAAP) 11.62% 11.21% 11.28% 11.27% 10.21%
           
Operating return on equity (non-GAAP)          
  Operating net income (non-GAAP) $58,074 $55,402 $52,067 $52,949 $46,636
  Average total equity 1,881,116 1,836,965 1,783,646 1,757,467 1,709,791
     Operating return on equity (non-GAAP) 12.25% 12.10% 11.84% 11.99% 10.85%
           

 

14

 

 

Summary of Financial Data (unaudited)          

(Dollars in thousands, except per share data)          

 

  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Net interest margin          
  Net interest income $128,165 $124,748 $120,212 $119,973 $112,745
  Total average interest-earning assets 15,393,114 15,289,591 15,165,301 15,035,988 14,796,369
     Net interest margin 3.30% 3.27% 3.21% 3.17% 3.03%
           
Net interest margin (FTE) (non-GAAP)          
  Net interest income $128,165 $124,748 $120,212 $119,973 $112,745
  Fully tax-equivalent adjustment (non-GAAP) 880 884 894 882 872
  Fully tax-equivalent net interest income (non-GAAP) 129,045 125,632 121,106 120,855 113,617
  Total average interest-earning assets 15,393,114 15,289,591 15,165,301 15,035,988 14,796,369
     Net interest margin (FTE) (non-GAAP) 3.33% 3.30% 3.24% 3.20% 3.05%
           
Operating noninterest revenues (non-GAAP)          
  Noninterest revenues (GAAP) $78,887 $74,508 $76,036 $76,314 $76,197
  Loss on sales of investment securities 0 0 0 0 255
  Unrealized (gain) loss on equity securities (236) 1 (245)  (247)  (101)
     Total operating noninterest revenues (non-GAAP) $78,651 $74,509 $75,791 $76,067 $76,351
           
Operating noninterest expenses (non-GAAP)          
  Noninterest expenses (GAAP) $128,319 $129,102 $125,290 $125,539 $124,203
  Acquisition expenses (747) (67) (1)  (8)  (66)
  Acquisition-related contingent consideration adjustments 0 0 0 (400) 156
  Restructuring expenses 0 (1,525) 0 0 0
  Litigation accrual 0 0 50  83  (102)
  Amortization of intangible assets (3,258) (3,369) (3,482) (3,437)  (3,369)
     Total operating noninterest expenses (non-GAAP) $124,314 $124,141 $121,857 $121,777 $120,822
           
Operating revenues (non-GAAP)          
  Net interest income (GAAP) $128,165 $124,748 $120,212 $119,973 $112,745
  Noninterest revenues (GAAP) 78,887 74,508 76,036 76,314 76,197
     Total revenues (GAAP) 207,052 199,256 196,248 196,287 188,942
  Loss on sales of investment securities 0 0 0 0 255
  Unrealized (gain) loss on equity securities (236) 1 (245) (247)  (101)
     Total operating revenues (non-GAAP) $206,816 $199,257 $196,003 $196,040 $189,096
           
Noninterest revenues/total revenues          
  Total noninterest revenues (GAAP) – numerator $78,887 $74,508 $76,036 $76,314 $76,197
  Total revenues (GAAP) – denominator 207,052 199,256 196,248 196,287 188,942
     Noninterest revenues/total revenues (GAAP) 38.1% 37.4% 38.7% 38.9% 40.3%
           
Operating noninterest revenues/operating revenues (FTE) (non-GAAP)          
  Total operating noninterest revenues (non-GAAP) – numerator $78,651 $74,509 $75,791 $76,067 $76,351
  Total operating revenues (non-GAAP) 206,816 199,257 196,003 196,040 189,096
  Fully tax-equivalent adjustment (non-GAAP) 880 884 894 882 872
  Total operating revenues (FTE) (non-GAAP) – denominator 207,696 200,141 196,897 196,922 189,968
     Operating noninterest revenues/operating revenues (FTE) (non-GAAP) 37.9% 37.2% 38.5% 38.6% 40.2%
           

 

15

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Efficiency ratio (GAAP)          
  Total noninterest expenses (GAAP) – numerator $128,319 $129,102 $125,290 $125,539 $124,203
  Total revenues (GAAP) – denominator 207,052 199,256 196,248 196,287 188,942
     Efficiency ratio (GAAP) 62.0% 64.8% 63.8% 64.0% 65.7%
           
Operating efficiency ratio (non-GAAP)          
  Total operating noninterest expenses (non-GAAP) - numerator $124,314 $124,141 $121,857 $121,777 $120,822
  Total operating revenues (FTE) (non-GAAP) - denominator 207,696 200,141 196,897 196,922 189,968
     Operating efficiency ratio (non-GAAP) 59.9% 62.0% 61.9% 61.8% 63.6%
           
Total tangible assets (non-GAAP)          
  Total assets (GAAP) $16,957,804 $16,665,018 $16,764,296 $16,386,044 $16,404,700
  Goodwill and intangible assets, net  (899,967) (898,381) (900,332) (901,471)  (900,623)
  Deferred taxes on goodwill and intangible assets, net 44,130 44,336 44,644 44,618 43,832
     Total tangible assets (non-GAAP) $16,101,967 $15,810,973 $15,908,608 $15,529,191 $15,547,909
           
Total tangible common equity (non-GAAP)          
  Shareholders' equity (GAAP) $1,938,950 $1,883,091 $1,834,075 $1,762,835 $1,784,947
  Goodwill and intangible assets, net  (899,967) (898,381) (900,332) (901,471)  (900,623)
  Deferred taxes on goodwill and intangible assets, net 44,130 44,336 44,644 44,618 43,832
     Total tangible common equity (non-GAAP) $1,083,113 $1,029,046 $978,387 $905,982 $928,156
           
Shareholders’ equity-to-assets ratio at quarter end          
  Total shareholders’ equity (GAAP) – numerator $1,938,950 $1,883,091 $1,834,075 $1,762,835 $1,784,947
  Total assets (GAAP) – denominator 16,957,804 16,665,018 16,764,296 16,386,044 16,404,700
     Shareholders’ equity-to-assets ratio at quarter end (GAAP) 11.43% 11.30% 10.94% 10.76% 10.88%
           
Tangible equity-to-tangible assets ratio at quarter end (non-GAAP)          
  Total tangible common equity (non-GAAP) - numerator $1,083,113 $1,029,046 $978,387 $905,982 $928,156
  Total tangible assets (non-GAAP) - denominator 16,101,967 15,810,973 15,908,608 15,529,191 15,547,909
     Tangible equity-to-tangible assets ratio at quarter end (non-GAAP) 6.73% 6.51% 6.15% 5.83% 5.97%
           
Return on tangible equity (non-GAAP)          
  Net income (GAAP) $55,088 $51,331 $49,614 $49,793 $43,901
  Average shareholders’ equity 1,881,116 1,836,965 1,783,646 1,757,467 1,709,791
  Average goodwill and intangible assets, net  (897,943)  (899,416)  (900,530)  (900,118)  (903,281)
  Average deferred taxes on goodwill and intangible assets, net 44,233 44,490 44,631 44,225 44,376
  Average tangible common equity (non-GAAP) 1,027,406 982,039 927,747 901,574 850,886
      Return on tangible equity (non-GAAP) 21.27% 20.97% 21.69% 21.97% 20.53%
           
Operating return on tangible equity (non-GAAP)          
  Operating net income (non-GAAP) $58,074 $55,402 $52,067 $52,949 $46,636
  Average tangible common equity (non-GAAP) 1,027,406 982,039 927,747 901,574 850,886
     Operating return on tangible equity (non-GAAP) 22.43% 22.63% 22.76% 23.36% 21.80%
           

 

16

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  3rd Qtr 2nd Qtr 1st Qtr 4th Qtr 3rd Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Book value (GAAP)          
  Total shareholders’ equity (GAAP) – numerator $1,938,950 $1,883,091 $1,834,075 $1,762,835 $1,784,947
  Period end common shares outstanding – denominator 52,662 52,869 52,836 52,668 52,546
     Book value (GAAP) $36.82 $35.62 $34.71 $33.47 $33.97
           
Tangible book value (non-GAAP)          
  Total tangible common equity (non-GAAP) – numerator $1,083,113 $1,029,046 $978,387 $905,982 $928,156
  Period end common shares outstanding – denominator 52,662 52,869 52,836 52,668 52,546
     Tangible book value (non-GAAP) $20.57 $19.46 $18.52 $17.20 $17.66
           

           
  2025 2024    
  3rd Qtr 2nd Qtr 3rd Qtr    
Quarterly Segment Information Reconciliations          
Reconciliation of total segment adjusted income before income taxes to total consolidated income before income taxes          
  Total segment adjusted income before income taxes $76,938 $70,999 $60,565    
  Loss on sales of investment securities 0 0 (255)    
  Unrealized gain (loss) on equity securities 236 (1) 101    
  Amortization of intangible assets (3,258) (3,369) (3,369)    
  Restructuring expenses 0 (1,525) 0    
  Litigation accrual 0 0 (102)    
  Acquisition-related contingent consideration adjustments 0 0 156    
  Acquisition expenses (747) (67) (66)    
  Total consolidated income before income taxes $73,169 $66,037 $57,030    
           
Reconciliation of average total segment assets to average total consolidated assets          
  Average total segment assets $16,865,710 $16,706,797 $16,180,396    
  Elimination of intersegment cash and deposits (110,615) (116,056) (122,177)    
  Average total consolidated assets $16,755,095 $16,590,741 $16,058,219    
           
Banking and Corporate          
Adjusted return on assets          
  Adjusted income before income taxes $56,303 $54,492 $40,445    
  Average segment assets 16,516,913 16,367,823 15,831,451    
     Adjusted return on assets 1.35% 1.34% 1.02%    
           
Adjusted return on equity          
  Adjusted income before income taxes $56,303 $54,492 $40,445    
  Average shareholders’ equity 1,586,794 1,543,438 1,416,350    
     Adjusted return on equity 14.08% 14.16% 11.36%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $56,303 $54,492 $40,445    
  Average shareholders’ equity 1,586,794 1,543,438 1,416,350    
  Average goodwill and intangible assets, net (736,894) (737,360) (739,427)    
  Average deferred taxes on goodwill and intangible assets, net 40,433 40,282 39,329    
  Average tangible common equity (non-GAAP) 890,333 846,360 716,252    
     Adjusted return on tangible equity (non-GAAP) 25.09% 25.82% 22.46%    
           

 

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Summary of Financial Data (unaudited)        
(Dollars in thousands, except per share data)        
  2025 2024    
  3rd Qtr 2nd Qtr 3rd Qtr    
Quarterly Segment Information Reconciliations          
Employee Benefit Services          
Adjusted return on assets          
  Adjusted income before income taxes $14,501 $11,911 $15,237    
  Average segment assets 225,717 233,553 243,651    
     Adjusted return on assets 25.49% 20.46% 24.88%    
           
Adjusted return on equity          
  Adjusted income before income taxes $14,501 $11,911 $15,237    
  Average shareholders’ equity 200,739 209,573 217,109    
     Adjusted return on equity 28.66% 22.80% 27.92%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $14,501 $11,911 $15,237    
  Average shareholders’ equity 200,739 209,573 217,109    
  Average goodwill and intangible assets, net  (111,860)  (113,475)  (116,724)    
  Average deferred taxes on goodwill and intangible assets, net 3,912 4,200 5,116    
  Average tangible common equity (non-GAAP) 92,791 100,298 105,501    
     Adjusted return on tangible equity (non-GAAP) 62.00% 47.63% 57.46%    
           
Insurance Services          
Adjusted return on assets          
  Adjusted income before income taxes $3,242 $2,247 $2,879    
  Average segment assets 83,819 67,236 69,467    
     Adjusted return on assets 15.35% 13.40% 16.49%    
           
Adjusted return on equity          
  Adjusted income before income taxes $3,242 $2,247 $2,879    
  Average shareholders’ equity 65,615 53,762 50,252    
     Adjusted return on equity 19.60% 16.76% 22.79%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $3,242 $2,247 $2,879    
  Average shareholders’ equity 65,615 53,762 50,252    
  Average goodwill and intangible assets, net  (44,916)  (44,197)  (42,134)    
  Average deferred taxes on goodwill and intangible assets, net (311) (272) (357)    
  Average tangible common equity (non-GAAP) 20,388 9,293 7,761    
     Adjusted return on tangible equity (non-GAAP) 63.09% 96.98% 147.58%    
           

 

18

 

 

Summary of Financial Data (unaudited)        
(Dollars in thousands, except per share data)        
  2025 2024    
  3rd Qtr 2nd Qtr 3rd Qtr    
Quarterly Segment Information Reconciliations          
Wealth Management Services          
Adjusted return on assets          
  Adjusted income before income taxes $2,892 $2,349 $2,004    
  Average segment assets 39,261 38,185 35,827    
     Adjusted return on assets 29.22% 24.67% 22.25%    
           
Adjusted return on equity          
  Adjusted income before income taxes $2,892 $2,349 $2,004    
  Average shareholders’ equity 27,968 30,192 26,080    
     Adjusted return on equity 41.02% 31.21% 30.57%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $2,892 $2,349 $2,004    
  Average shareholders’ equity 27,968 30,192 26,080    
  Average goodwill and intangible assets, net  (4,273)  (4,384)  (4,996)    
  Average deferred taxes on goodwill and intangible assets, net 199 280 288    
  Average tangible common equity (non-GAAP) 23,894 26,088 21,372    
     Adjusted return on tangible equity (non-GAAP) 48.02% 36.12% 37.30%    
           

 

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