December 26, 1996 Mr. Jonathan G. Katz, Secretary Securities and Exchange Commission 450 Fifth Street, NW, Stop 6-9 Washington, DC 20549 RE: Proposed Amendments to SEC Rules 17a-3 and 17a-4 (File No. S7-27-96) Dear Mr. Katz: Reference is made to the above captioned matter and pages 55593-55601 of Federal Register Volume 61, No. 209 in which the proposed amendments appear. First, a little background on the firm I represent and myself. I currently function as Assistant Director of Compliance of Commonwealth Equity Services, Inc. ("CES"), a nationally registered, NASD member, independent broker-dealer firm located in Waltham, Massachusetts. CES serves the needs of over 600 registered representatives and their clientele. CES registered representatives offer their clients access to investment opportunities in a full range of financial products including mutual funds, variable annuities and individual stocks and bonds. CES has the following comments concerning the proposed amendments: New Account Forms The proposed rule 17a-3(a)(16) requires broker-dealer firms to obtain a new account form for each customer account. This account form would include basic identification and background information about the customer. Clients would be asked to designate investment objectives and to specify an approximate percentage of investment capital that the customer would like to allocate to "speculative" investments. In addition, broker-dealer firms would be required to forward to the client a copy of the account form or an alternative document that summarizes the data contained therein. Lastly, the proposed rule would require broker-dealer firms to update client investment objective data annually. CES has the following objections to the new account form proposal: (1) Most, if not all, broker-dealer firms already insist upon the completion of new account forms. Individual firms have, through experience, developed new account forms which are tailored to the needs of their representatives, compliance personnel and, most importantly, clients. Standardization of the content of new account documentation may sacrifice the quality of data obtained through their use. CES would suggest that the amendment simply require a new account form without specifying content. (2) In addition, requiring firms to obtain the SEC prescribed form from every existing client will prove to be a burdensome task requiring a great deal more effort than the five minutes the SEC estimates. Compiling client lists, preparing a mailing of new account forms to clients, tracking the receipt of completed forms, chasing after clients who have not responded, answering confused client's questions, etc. will be an extremely time consuming and expensive task. Even with the one year time frame proposed, broker-dealers will be hard pressed to collect completed new account forms from all existing clientele. CES would suggest that this requirement be imposed on a "going forward basis" only. (3) Next, rather than require brokerage firms to send copies of the new account form to clients, why not require clients to sign the completed new account form? This is already a widespread industry practice as most new account forms also serve as a brokerage services contract and include an arbitration clause. This practice would achieve the same regulatory goal while reducing the amount of paperwork generated in the opening of client accounts. (4) Lastly, requiring annual updates of account information again places too large a burden on the brokerage community. The proposed amendment would, in effect, require each representative to contact each client annually solely to determine if changes have occurred. This obligation would never expire. This appears to be overkill as clients become irritated when asked for the same information again and again. In addition, some clients merely open an IRA or other account and never do business with the representative or firm again. It would appear to be a waste of the representative's time to contact this client annually to determine if his/her investment objectives have changed. CES suggests that broker-dealers be required to update new account information whenever they are informed of a change in their clients' investment objectives. Further, client statements could include language that reminds clients to contact their representative should their objectives change. Activity Reports Proposed Rule 17a-3(a)(19) would require activity reports to identify exceptional numerical occurrences such as frequent trading in customer accounts, unusually high commissions, or an unusually high number of trade corrections or canceled transactions, for management's attention and information. Broker-dealers must be able to promptly create or recreate the required activity reports upon request by representatives of a securities regulatory authority. CES has the following objections to the activity report proposal: (1) The activity reports required may or may not be applicable to an individual firms business activities. CES suggests that the proposed rule changes require firms to keep and maintain activity reports which are reasonably designed to detect exceptional occurrences worthy of additional compliance review. (2) These requirements also place an undue burden upon the resources of small firms to keep and maintain these compliance exception reports. A firm like CES is at the mercy of its clearing firm when comes to the availability of certain data concerning trading activity. Currently this data is only made available for a 30 day period. Perhaps the requirements could be altered to require that such reports be maintained for 30 days only. Local Office Records The proposed amendments to Rule 17a-3 would require broker-dealers to generate local office blotters, to record supplemental information on brokerage order tickets, to create and keep customer account forms and to maintain a number of additional records concerning associated persons, customer complaints, and exceptional numerical occurrences. The proposed amendments to Rule 17a-4 would require broker-dealers to make available certain records in each of their local offices. CES has the following objection to the local office records proposal: (1) Many of CES' representatives work in one-man offices. The proposed rule would place an extremely large book and recordkeeping burden upon these small branch offices. Hard working, honest registered representatives will be faced with the choice of making a living or fully complying with these recordkeeping requirements. With the availability of fax machines and overnight mail services, these records could easily be maintained at the broker-dealer's home office and still be provided to regulators within a reasonable time frame. In summary, while the proposed amendments may in fact prove somewhat valuable to state regulators during examinations and enforcement proceedings, they would place an enormous administrative burden upon broker-dealer firms. This burden would be especially heavy upon medium and small sized broker-dealer firms, and their representatives, whose resources are limited. In the end, the proposed amendments would saddle all broker-dealers with extensive and cumbersome administrative requirements that will put these smaller firms at a serious competitive disadvantage. Reducing competition in the brokerage services market seems a large price to pay for a small gain in state examination efficiency. Sincerely, David T. Bellaire, Esq. Assistant Director of Compliance Commonwealth Equity Services, Inc. One University Office Park 29 Sawyer Road Waltham, MA 02154-3423