"INVESTOR INTERESTS AS THE COMMON INTEREST: THE SEC'S CAMPAIGN FOR FAIR TRADING PRACTICES" REMARKS BY CHAIRMAN ARTHUR LEVITT UNITED STATES SECURITIES AND EXCHANGE COMMISSION ECONOMIC CLUB OF CHICAGO WEDNESDAY, APRIL 24TH, 1996 -- CHICAGO, ILLINOIS I'm honored to address this distinguished audience. It's a special pleasure to be in "the city that works." That epithet is undoubtedly a tribute to the creative, can-do spirit that epitomizes Chicago. Long home to major securities and commodities markets, this city pioneered options, financial futures, and other derivatives. It has always been a major player in the financial markets of our nation: In 1914, when the New York markets had been closed because of financial panic for four and a half months, it was the Chicago Exchange that reopened first. More recently, when floods closed the Chicago markets, the New York Stock Exchange experienced the second slowest trading day of the year. I've long known of the great contribution the financial sector makes to the vitality and prosperity of Chicago. But only from the perspective of Washington does one realize the extent of the contribution Chicago makes to the vitality and prosperity of our nation. Chicago matters. I therefore find it remarkable that SEC Chairmen have appeared before this audience only six times in the agency's 62 years. Perhaps we're trying not to overstay our welcome. The truth is, this is among the most esteemed forums in our nation, and we only come when an issue is worthy of the audience. I believe the fairness of our markets is such an issue. Each day, when an SEC Chairman enters our building in Washington, he is, in effect, vouching for the fairness of American capital markets. By the simple fact of his presence, he is saying that, in those markets, investors can be confident that their interests are held supreme. It seems to me that, should any Chairman have the slightest doubt about this, he has a responsibility to speak out. I am here to speak out. I want to talk to you tonight about conflicts of interest in the way orders are handled in our markets, and how these conflicts work against you as investors. The SEC has proposed rules to address these conflicts and, toward the end of my remarks, I'll discuss those, too. But more than any particular rule, I want to focus on a fundamental truth that underlies all of the laws and all of the rules, and that is that, in American capital markets, the interests of investors come first -- and that is in the best interest of everyone. I've been talking about this issue in various contexts since I came to the Commission. We've addressed the conflicts created when an underwriter uses political campaign contributions to open the door to municipal bond business. We've encouraged a fresh look at how compensation and contests can put brokers at odds with their customers' best interests. Internal promotions, extra compensation for "in-house" products, and trips to Hawaii for selling a single product can force the investor's interests to take a back seat. As a result of our efforts, an industry panel published a series of "best compensation practices" for firms to aspire to. In the over-the-counter market, we pressed Nasdaq to prohibit brokers from "trading ahead" of their customers' orders. This means that the broker-dealer entrusted with your order can't trade for his own account before you trade. The customer must come first -- not just in theory, but literally. The NASD, at our behest, has just completed a sweeping re- evaluation of its governing structure that saw representation of the public interest grow to an all-time high. In fact, I've talked with all the exchanges about the need to enhance public representation on their boards. And as I speak, we are engaged in a dialogue with the governing body of the Financial Accounting Standards Board to strengthen and safeguard the independence of financial accounting standard-setting. This sounds innocent enough, but it is one of the most important issues we've had to face. Accounting standards have been set by the private sector for more than sixty years. This is a huge responsibility, for our system of securities regulation is only as good as the numbers on which it rests. If they go wrong, we go wrong. If standards are drawn, or even seem to be drawn, to favor corporate interests over those of investors, faith in our markets will erode. While tension between the business community and standard- setters is inevitable, farsighted leaders over six decades have supported the independence of the process and accepted even those standards that may have worked against their short-term interests. The positive economic consequences of a visibly independent process far outweigh any potential disclocations it may cause. I'm not persuaded that our government should take over this reponsibility. A better way to strengthen both the substance and perception of FASB's independence would be to increase public representation among the trustees of the Financial Accounting Foundation, which oversees the standard-setters. Yesterday I wrote to the head of the Foundation and asked him to move quickly toward this goal. These initiatives all bear a common message: In American capital markets, conflicts of interest are out, because the interests of investors are supreme. It hasn't always been that way. Long ago, when he was Chairman of the SEC, former Supreme Court Justice William O. Douglas used the metaphor of a poker game to describe the capital markets before the SEC. "The feeling that one member at the table has a mirror strategically located behind the other players is not conducive to confidence," said Douglas. "It does not create an eager desire on the part of others to become participants." In his dry way, he hit the nail right on the head. Seventy years ago, not only were our markets tilted against investors, but the very notion that they ought to be fair was scoffed at. Wall Street held most of the cards, made most of the rules, and took most of the profits. Investors had almost no defense, short of holding on to their money -- an option they exercised freely in 1929. This systemic tilt against investors was remedied in 1934 with the creation of the SEC. The history of our markets since then is a history of increasing fairness. The invisible hand has become a more even hand. And no one has welcomed this more than the securities industry -- for business has thrived as investor confidence has grown. There have been times, however, when the industry has needed a push to do the right thing. That was the case in 1938, when Chairman Douglas came to Chicago to address this forum. He was engaged in a huge battle to reform the New York Stock Exchange, which until then had been run more as a club for the benefit of its members, than as an institution in the public interest. Stock prices were still manipulated. The financial statements of firms were kept secret, so insolvency could strike investors suddenly and without warning. Specialists, who buy and sell shares in specific stocks, dominated the board of the Exchange and ran it for their own benefit -- to the detriment of brokers and the public. Douglas demanded that the Exchange be placed under the control of a disinterested, paid president and professional staff, and that its Board of Governors be representative of all the Exchange's constituencies. He came to Chicago to talk about this partly because the Chicago Stock Exchange had already reorganized itself along these lines, before New York, and without being ordered to do so. Another Chicago first. Douglas won that battle, while still preserving the New York Stock Exchange's independence -- to the benefit of investors, to the benefit of the nation, and perhaps most of all, to the benefit of the Big Board itself. I'm here this evening on a similar mission. Today, our capital markets stand among our nation's most spectacular achievements. They are the deepest and most liquid of any market in history -- the envy of the world. They've raised more than capital: they've raised the quality of life. And yet, there are still places in those markets where investors aren't getting an even break. The industry is in need of another push to do right. I'm speaking of the way orders are handled in our stock markets. In the 1960s, both Wall Street and LaSalle Street used to shut down on Wednesday afternoons to give the markets a chance to catch up with the paperwork. Technical innovations have since brought dramatic new efficiencies in the way trades are executed. Equity trading is no longer concentrated exclusively in New York. Stock is increasingly bought and sold on computer screens away from the established markets. These electronic trading systems today attract more business than many exchange floors. And brokerage firms now execute many of their customers' orders internally, from their own inventory, rather than sending the orders to an exchange floor or wholesale dealer for execution. These innovations have brought about the almost instant execution of orders, and they've driven down the costs of executing trades. But they've also made possible certain practices that call into question whether investors are being well served. In certain markets today, brokers can trade with you at one price publicly, while quoting a better price privately on a hidden network. The quotes you do see may not accurately reflect the real price of an issue, because limit orders, which specify the price at which customers will buy or sell a stock, are not included in the quote. And brokers are able to route trades for execution based not on the lowest cost to you, the customer, but on the highest payback to the broker. A recent trade confirmation from a brokerage firm told its customers that, in seeking to obtain best execution, the firm may consider other factors, including whether there is an opportunity for in-house execution, and whether it will receive cash or other payments for order flow, as well as reciprocal business arrangements with other firms. In other words, in deciding where to get the best price for the customer, the firm considers where it will make the most money. These practices debase the pricing mechanism on which our markets depend. They raise the cost of capital for issuers. They stack the deck against investors. And they strike at the heart of the relationship between a broker and customer, because they violate the understanding on which it rests. That understanding bears repeating, because it's fallen out of focus in recent years. It hinges on the distinction between the two roles broker-dealers assume, that of a principal and that of an agent. A principal buys and sells for his own account. His only obligation is to himself. An agent buys and sells on behalf of someone else. His only obligation is to the customer. When you go to a dealer in exotic Oriental carpets, not for a moment do you assume that the dealer has your best interests at heart. You automatically suspect the prices you're quoted, and you know you'll have to haggle. When buying stocks, however, you don't haggle with your broker over prices. Unlike the rug dealer, whose quotes reflect only the prices at his store, brokers undertake to provide their customers with the best available market price -- even if they will ultimately be trading from their own inventory. In agreeing to provide its customers with the best execution of their orders, the broker assumes the responsibilities of an agent. Brokers who trade with their customers out of inventory must make a clear distinction between when they are representing their customer and when they are acting as dealer. Brokers can act in only one capacity at a time: if they're holding a customer order, they are required to step out of their dealer role and work solely to represent their customer -- even where zealous representation of the customer may hurt the firm's bottom line, at least in the short run. Unfortunately, the line between these two roles has slipped, leading to some of the problems I mentioned earlier. We're responding by placing a renewed and robust emphasis on a broker's agency obligation. Simply put, where it is possible to obtain a better price for a customer, the Commission expects that a broker will do so. Indeeed, many firms have already begun to do this today. A second challenge the SEC faces is to restore fierce competition based on prices -- a competition that takes place between and among investors, brokers, and dealers. Last fall, we proposed new order handling rules intended to achieve this goal. I've managed to get three-quarters of the way through a speech on those rules without actually discussing them. This is a special skill one learns in Washington. The rules would promote competition in three main ways: First, by asking firms to publicly display limit orders, so that the prices at which customers are willing to trade are widely advertised. This will ensure that the quoted price reflects as much buying and selling interest as possible. Second, by addressing the problem of so-called hidden markets. Twenty years ago, Congress directed the SEC to facilitate a "national market system" that displayed all buying and selling interest or activity across all markets to all investors, to ensure that everyone got the best price. Today, however, to take just one example, Nasdaq market makers often quote prices in private, "hidden" markets that are better than the prices they quote on Nasdaq. Retail customers don't have access to these other markets, which go by such names as Instinet and SelectNet, and have to trade at the prices on the Nasdaq screen. This is exactly the situation that Congress wanted to avoid. In order to make the prices in these hidden markets public, our rules would require market makers who quote their best prices in these hidden markets to quote the same prices on Nasdaq. The third way our rules would promote competition is by increasing opportunities to obtain a better price. Ordinarily, customers who want to buy or sell stock will have their orders executed at the best bid or offer prices currently being quoted in the market. Our rule would require specialists and market makers to offer customers an opportunity to get better prices for their orders. These proposals come not from the ivory tower, but from the trading floor -- in fact, they would codify for all markets some of the best practices already being followed by broker-dealers today. Whatever their fine points, the rules arise from two very basic principles: Prices should be set by open competition. And when you trade in our markets, there is one person you should never have to compete against, and that's your own broker. What would be the positive results of these rules? Institutional investors would benefit from a market that showed clearly the best price. Issuers would have a lower cost for raising capital. Market participants, including some of Chicago's most innovative, competitive businesses -- options markets and derivatives traders -- would be better able to compete on the basis of price. And at a time when their participation in our markets stands at record levels, individual investors would see their orders handled with the fairness they expect. Let's remember that, in the 1990s, for the first time in history, mutual fund assets have surpassed commercial bank deposits. Americans today have more household wealth invested in stocks than in real estate. These investors rely on their brokers to do right by them. They depend the most on the agency relationship I've described today. They deserve an even break. If a lawyer had a hidden arrangement with the other side for his own benefit, none of us would tolerate it. If a doctor performed the wrong procedure on a patient because it paid more, none of us would tolerate it. If an architect designed a building made of a certain stone not because it served the client's needs, but because he happened to own the quarry, none of us would tolerate it. Neither must we tolerate it any longer if a broker puts his own interests ahead of his client's. The truth is, in almost every instance, what's good for investors is good for the market. SEC regulation is not a zero- sum game in which every new advance for investors brings an equal and corresponding loss for the firms. Most people recognize that it's quite the opposite -- every new improvement for investors makes a better marketplace, one that's likely to attract more investors and more capital. This is an enlightened view. The fact that so many brokers and firms share it today is a remarkable tribute to an industry that, by and large, is willing and able to look beyond short-term profits at long-term interests. I see our relationship with the industry as a partnership, with responsibilities on both sides. The process is not without its tensions -- but together, we've created a regulatory framework that has helped make American markets the most innovative and successful in the world. We must preserve that. * * * In 1938, William O. Douglas came here and declared that, at the New York Stock Exchange, the public interest must come first. This evening I've come before you to say that the same principle applies to every market and every broker-dealer in America: the investor's interest must come first. This is not an article of faith -- it is more like a natural law of markets. Whether through good fortune, divine plan, uncommon wisdom, or some combination thereof, the United States has recognized that markets prosper only by preserving the good favor of investors. That insight has rewarded us with a growing supply of jobs for our citizens; educational institutions that keep us at the forefront of almost every endeavor; a cultural environment that is among the richest in history; and a standard of living that the whole world seeks to emulate. And let me say that to this material, intellectual, and cultural bounty, the great city of Chicago has contributed far more than its share. But the whole thing begins to unravel the moment we take it for granted -- the moment we stop working zealously to earn the trust and good graces of investors. Our markets are a legacy you and I have inherited, but do not own. They are a national asset we hold in trust for America. We owe it to those who will come after us to leave those markets stronger, sturdier, more productive, and more prolific than we found them. And looking out upon this extraordinary array of civic-minded people, I have no doubt that we will. Thank you. # # #