| Processing Time |
Comparative Data |
FY 2009 |
| Previous Fiscal Years Data |
| 2004 |
2005 |
2006 |
2007 |
2008 |
| Complaints pending during fiscal year |
| Average number of days in investigation stage |
168 |
208 |
176 |
124 |
191 |
194 |
| Average number of days in final action stage |
65 |
45 |
71 |
83 |
80 |
58 |
| Complaint pending during fiscal year where hearing was requested |
| Average number of days in investigation stage |
NA |
NA |
178 |
197 |
191 |
194 |
| Average number of days in final action stage |
NA |
NA |
13 |
30 |
59 |
58 |
| Complaint pending during fiscal year where hearing was not requested |
| Average number of days in investigation stage |
NA |
NA |
176 |
243 |
NA |
NA |
| Average number of days in final action stage |
NA |
65 |
86 |
99 |
42 |
NA |