November 29, 2010
I am an attorney who regularly represents customers in FINRA arbitration. I support the proposed rule change.
Allowing public customers to choose an all-public arbitration panel is simply more fair. This is especially true when the vast majority of customers I have represented never understood that they signed paperwork which required mandatory arbitration and are quite upset/ frustrated to learn that a member of the industry that caused them harm will now be deciding their claim.