10-K

UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-K

(Mark One)
þ	ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
	For the fiscal year ended September 30, 2006
or
o	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
	For the transition period from           to          .

Commission file number 1-5964

IKON OFFICE SOLUTIONS, INC.

(Exact name of registrant as specified in its charter)

OHIO	23-0334400
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
70 Valley Stream Parkway Malvern, Pennsylvania (Address of principal executive offices)	19355 (Zip Code)

Registrant’s telephone number, including area code:

(610) 296-8000

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class	Name of Each Exchange on Which Registered
Common Stock, no par value (with Preferred Share Purchase Rights)		New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:

None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes þ     No o

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.  Yes o     No þ

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ     No o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  þ

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act.

Large accelerated filer þ     Accelerated filer o     Non-accelerated filer o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  o

The aggregate market value of the voting common stock held by non-affiliates of the registrant as of March 31, 2006 was approximately $1,868,781,751 based upon the closing sales price on the New York Stock Exchange Composite Tape of $14.25 per common share. For purposes of the foregoing sentence only, all directors and executive officers of the registrant were assumed to be affiliates.

The number of shares of common stock, no par value, of the registrant outstanding as of November 29, 2006 was 127,137,531.

DOCUMENTS INCORPORATED BY REFERENCE

Part III — Portions of the Registrant’s Proxy Statement for the 2007 Annual Meeting of Shareholders

INDEX

		Page No.
PART I
ITEM 1.	BUSINESS		4
ITEM 1A.	RISK FACTORS		10
ITEM 1B.	UNRESOLVED STAFF COMMENTS		14
ITEM 2.	PROPERTIES		14
ITEM 3.	LEGAL PROCEEDINGS		14
ITEM 4.	SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS		14
ITEM 4A.	EXECUTIVE OFFICERS OF THE REGISTRANT		14
PART II
ITEM 5.	MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES		16
ITEM 6.	SELECTED FINANCIAL DATA		17
ITEM 7.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS		19
ITEM 7A.	QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK		41
ITEM 8.	FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA		43
ITEM 9.	CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE		88
ITEM 9A.	CONTROLS AND PROCEDURES		88
ITEM 9B.	OTHER INFORMATION		90
PART III
ITEM 10.	DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT		90
ITEM 11.	EXECUTIVE COMPENSATION		90
ITEM 12.	SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS		90
ITEM 13.	CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS		91
ITEM 14.	PRINCIPAL ACCOUNTANT FEES AND SERVICES		91
PART IV
ITEM 15.	EXHIBITS AND FINANCIAL STATEMENT SCHEDULES		91
Senior Executive Employment Agreement for Michael Kohlsdorf
Ratio of Earnings to Fixed Charges
Subsidiaries of IKON
Consent of PricewaterhouseCoopers LLP
Certification of Principal Executive Officer
Certification of Principal Financial Officer
Certification of Principal Executive Officer pursuant to 18 U.S.C. Section 1350
Certification of Principal Financial Officer pursuant to 18 U.S.C. Section 1350

All dollar and share amounts are in thousands, except per share data or as otherwise noted.

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FORWARD-LOOKING STATEMENTS

IKON Office Solutions, Inc. (“we,” “us,” “our,” “IKON” or the “Company”) may from time to time provide information, whether verbally or in writing, including certain statements included in or incorporated by reference in this Form 10-K, which constitutes “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include, but are not limited to, statements regarding the following: our ability to finance current operations and execute on our strategic priorities, including growth objectives, improved operational efficiency and balanced capital strategy; earnings, revenue, cash flow, margins and results from continuing operations; our ability to repay debt; our ability to remediate our material weakness in billing and achieve effective internal control over financial reporting; the development and expansion of our strategic alliances and partnerships; the conversion to a common enterprise resource planning system (“One Platform”), based on the Oracle E-Business Suite, in our North American and European markets (the “One Platform Conversion”); anticipated growth rates in the digital monochrome and color equipment and IKON Enterprise Services businesses; the effect of foreign currency exchange risk; and the anticipated benefits of operational synergies related to business division integration initiatives. Although we believe the expectations contained in such forward-looking statements are reasonable, we can give no assurance that such expectations will prove correct.

The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “potential,” “predict,” “will,” “should” and similar expressions, as they relate to us, are intended to identify forward-looking statements. Such statements reflect our management’s current views of IKON with respect to future events and are subject to certain risks, uncertainties and assumptions. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those described herein as anticipated, believed, estimated, expected, intended or planned. We will not update these forward-looking statements, even though our situation may change in the future. Whether actual results will conform with our expectations and predictions is subject to a number of risks and uncertainties, including, but not limited to risks and uncertainties relating to:

•  conducting operations in a competitive environment and a changing industry;

•  existing or future supplier relationships;

•  our relationship with General Electric Capital Corporation (“GE”);

•  our One Platform Conversion and our infrastructure and productivity initiatives;

•  our ability to remediate our material weakness in billing and achieve effective internal control over financial reporting;

•  our ability to improve operational efficiency;

•  new technologies;

•  our ability to finance current operations and growth initiatives; and

•  economic, legal and political issues associated with our international operations.

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PART I

Item 1.   Business

We deliver integrated document management systems and solutions, enabling customers to improve document workflow and increase efficiency. We are the world’s largest independent channel for copier, printer and multifunction product technologies, integrating best-in-class systems from leading manufacturers, such as Canon, Ricoh, Konica Minolta, EFI and HP, and document management software from companies such as Captaris, eCopy, Kofax and others, to deliver tailored, high-value solutions implemented and supported by our services organization — IKON Enterprise Services. We offer financing in North America through a program agreement (the “U.S. Program Agreement”) with GE, and a rider to the U.S. Program Agreement (the “Canadian Rider”) with GE in Canada. Financing is offered to our customers in Germany through a five-year lease program (the “German Program Agreement”) with GE in Germany, in the United Kingdom (“U.K.”) through our captive finance subsidiaries and for other European countries through third party leasing companies. We represent one of the industry’s broadest portfolios of document management services, including professional services, a unique blend of on-site and off-site managed services, customized workflow solutions and comprehensive support through our services force of over 15,000 employees, including our team of over 6,000 customer service technicians and support resources. We have over 400 locations throughout North America and Western Europe. References herein to “we,” “us,” “our,” “IKON” or the “Company” refer to IKON Office Solutions, Inc. and its subsidiaries unless the context specifically requires otherwise.

We primarily distribute equipment made by Canon, Ricoh, Konica Minolta, EFI and HP. We do not enter into long-term supply contracts with our suppliers and we have no current plans to do so in the future. Our customers primarily include large and small businesses, professional firms and state, local and federal governmental agencies.

In fiscal 2006, we generated $4.2 billion in revenues and our income from continuing operations was $106.2 million, or $0.80 per diluted common share (see Item 7, “— Management’s Discussion and Analysis of Financial Condition and Results of Operations”).

Strategy Overview

IKON’s objective is to become the strongest independent distribution channel in the document management industry. We intend to continue to execute on the following key strategic priorities in order to leverage our strengths and position ourselves for long-term growth and success:

Core Growth.  Our growth initiatives are centered on expansion in our mid-market and National Account customer segments, IKON Enterprise Services and our European geographic presence. Within our core markets, we are targeting the mid-market to leverage the scope and reach of our sales and service capabilities across North America and Western Europe. This target market accounts for a meaningful portion of our revenue and remains an essential part of our business.

Our National Accounts program, which includes Fortune 500 and other large global and private companies, is a key growth area for us and we have a dedicated team focused on these accounts. Our customers in this market represent a wide range of industries, including healthcare, financial services, retail and manufacturing.

Within IKON Enterprise Services, we seek to ensure that our products and services portfolio is customer-focused, services-centric and flexible. Our services offerings include Customer Services, Professional Services and On-site and Off-site Managed Services. We will continue to lead with document strategy assessments, and leverage the strength of our combined services offerings to cross-sell in existing accounts and add new customers. With our portfolio of document management solutions, IKON Enterprise Services delivers document management solutions that address specific document challenges across all stages of the document lifecycle — from input to management, output and archive.

Operational Leverage.  We are focused on reducing our cost structure and gaining efficiencies across our operations to improve profitability and increase our competitiveness. Our initiatives include our One Platform

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Conversion, improving our processes and operations, simplifying our business by eliminating unprofitable and non-strategic businesses and reducing expenses across the Company.

Another element of operational leverage is organizational development. We will continue to invest in development opportunities across the Company and strive to achieve best practices in organizational vitality, diversity, sales force engagement and new leader assimilation.

Balanced Capital Strategy.  Over the last several years, we have focused on our implementation of a balanced capital strategy focused on maximizing cash flow, reducing corporate debt and outstanding shares of our common stock, and returning shareholder value. We have reduced corporate debt (which does not include debt attributable to our finance business) from $804,880 at September 30, 2004 to $595,065 at September 30, 2006. Since fiscal 2004, we have repurchased 25,855 shares of our common stock for $295,047 (plus related fees). The sales of our North American lease portfolios in March 2004 and April 2006, as well as our German lease portfolio in June 2006, generated a significant amount of cash and enabled us to reduce the financing risk inherent in a captive leasing business. We are focused on cash generation through reductions in our working capital, in particular the reduction of our accounts receivable balance, through improvement in collections and our billing processes and increasing the efficiency of our processing of sales transactions with GE. We believe these working capital improvements, combined with growth in our targeted revenue streams and reductions in administrative costs, will be catalysts for future cash flow generation.

General Business Developments

We were incorporated in Ohio in 1952 and are the successor to a business incorporated in 1928. From 1994 through 1998, we aggressively acquired businesses, including those that provided traditional office equipment products and services, outsourcing and imaging services, and technology products and services. Beginning in fiscal 1999, we ceased our acquisition activity in North America and began to focus on developing and executing strategies to integrate the acquired companies and organize the Company into a more efficient and cohesive operating structure. During fiscal 1999, we conducted a broad-based review of our business in an effort to improve our cost-competitiveness and productivity. The focus of this effort was not only to identify cost-cutting initiatives, but also to identify areas of opportunity in which to gain efficiencies and to invest the resulting savings in areas that are critical to our long-term success and that would increase productivity. Accordingly, during the past several years we have changed our business in the following major areas:

Business Division Integration.  Beginning in fiscal 1999, we created our reporting units, IKON North America (“INA”) and IKON Europe (“IE”), by integrating our Business Services, Managed Services and captive finance subsidiaries. Our Business Service offerings include traditional copiers, printers, multifunctional product (“MFP”) technologies and other office equipment and services. Managed Services includes the management of our customers’ mailrooms, copy centers and general administrative facilities, as well as off-site managed services through Legal Document Services (see “— Product and Services Offerings”). During the past several years, we have focused on developing and growing INA and IE by enhancing our growth platforms and de-emphasizing the sale of lower-margin technology services, hardware and software in North America and Europe. Through our captive finance subsidiaries, we arranged lease financing primarily for equipment marketed by us. In fiscal 2004, we entered into the U.S. Program Agreement and the Canadian Rider to enable GE to provide lease financing for equipment marketed by us in the U.S. and Canada, including copiers, fax machines and related accessories and peripheral equipment, the majority of which are manufactured by Canon and Ricoh. In addition, in fiscal 2005, we announced the consolidation of our three U.S. regions into two regions in order to continue to centralize and streamline our operational structure. In fiscal 2006, we entered into the German Program Agreement designating GE as our preferred lease financing source in Germany.

Operations Integration and Enhancements.  As we have integrated our business divisions over the past several years, we have taken actions to centralize and consolidate a variety of operational functions, including: (i) integrating and consolidating our financial and accounting functions into shared service centers; (ii) establishing customer care centers; and (iii) developing a national supply chain organization to leverage our buying power with suppliers and streamline our distribution and inventory management processes. We have aligned

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the service and sales functions of our marketplace activities and have implemented a sales coverage model to align our sales professionals with the right opportunities to effectively manage their territories (see “— Efficiency Initiatives”).

Product Transition.  Virtually all of the new office equipment we distribute represents digital technology (as compared to analog), which has the ability to communicate across a network, enabling work to be performed collaboratively and eliminating the distinction between traditional copiers, fax equipment and printers. We have continued to focus on the distribution of color products and digital multifunction office equipment that enable our customers to print, copy, scan and fax from one device. We believe that the office equipment market will continue to change with the increasing acceptance of black and white multifunction and color technology and that the manufacturers of the products we distribute will continue to focus on developing and manufacturing these products. The evolution of digital technology has allowed our suppliers to develop high-end segment 5 and 6 equipment (equipment with output speeds in excess of 69 pages per minute) and color products. We have pursued opportunities to market these high-end products. During fiscal 2006, sales of high-end equipment and color products represented approximately 46% of our equipment revenues in the U.S.

Equipment Financing.  During fiscal 2004, we sold certain of our assets, including facilities, systems and processes relating to our U.S. and Canadian leasing operations, to GE and designated GE as our preferred lease financing source in the U.S. and Canada. Prior to our arrangement with GE, a significant portion of our profits were derived from our leasing operations in the U.S. and Canada. Pursuant to the agreements governing our relationship with GE, we are entitled to receive origination and certain other fees and income from sharing of gains on certain lease-end activities with respect to future leases funded by GE. Our right to receive a portion of these fees, namely the fees for providing preferred services for lease generation in the U.S., which have to date amounted to approximately $50,000 annually, will end as of March 31, 2009, which is the end of the initial five-year term of our U.S. Program Agreement. During fiscal 2006, we sold German lease receivables and entered into the German Program Agreement with GE in Germany. Either party may terminate the German Program Agreement on March 31, 2009 if the U.S. Program Agreement is not renewed beyond such date.

Segments

Statement of Financial Accounting Standards (“SFAS”) 131, “Disclosures about Segments of an Enterprise and Related Information” (“SFAS 131”) requires segment data to be measured and analyzed on a basis that is consistent with how business activities are reported internally to management.

Revenue and profit information about our reportable segments in accordance with SFAS 131 is presented in Note 17 to the consolidated financial statements appearing under Item 8 of this report. Additional financial data and commentary on financial results for our segments is provided in Management’s Discussion and Analysis of Financial Condition and Results of Operations appearing under Item 7 of this report.

INA and IE provide copiers, printers, MFP technologies, color solutions and a variety of document management service capabilities through IKON Enterprise Services.

Sales and Services Organizations

Our sales and services organizations are aligned geographically, with support functions centralized at the headquarters or operations level. Our sales coverage model is intended to align our sales professionals with customer opportunities for our product and services offerings. Our primary sales model uses a tiered approach for deploying sales teams and assigns coverage for each geographic territory and for specific major and National Accounts. Our sales professionals are supported by specialists in color, high volume, outsourcing and technology applications. This coverage model complements our sales compensation plans, which provides incentives to help ensure that efforts in the field are aligned with our strategic goals.

We have a services force of over 15,000 employees, including over 6,000 customer service technicians and support resources. Our service force is continually trained on our new products through our suppliers and our learning organization, IKON University. We are able to provide a consistent level of service in the countries in

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which we do business because members of our service force cover both metropolitan and rural areas and we generally do not rely on independent local dealers for service. Our services force also includes our On-site and Off-site Managed Services personnel, who provide customers with copy and mail room management services, as well as document production services. We also have a team of Professional Services analysts who provide guidance on optimizing document workflow and systems analysis and integration.

Product and Services Offerings

We integrate products and services to manage document workflow and increase productivity and efficiency for our customers.

Our current products and services portfolio includes:

Digital Copying and Printing.  Sales, integration, and support of digital copiers, MFPs, printers and print controllers for network and production copying and printing, including products from suppliers such as Canon, Ricoh, Konica Minolta, EFI and HP.

Enterprise Services.  Sales, integration and support of our customizable products and services portfolio for every phase of the document lifecycle (i.e., document capture, workflow, output and retention phases) to enhance the ability of customers to achieve greater cost savings, increased efficiency and integrated document management capabilities by leveraging the services offered through Professional Services, Managed Services and Customer Services.

Professional Services.  Document strategy assessments to examine critical documents and workflow, and suggest improved methods of managing document capture, workflow and output to increase efficiency and productivity. Professional Services also includes the installation, configuration and connectivity of digital network devices and document management software and solutions, as well as end user training, application customization and help desk services.

Managed Services.  Includes On-site Managed Services, as well as Off-site Managed Services through Legal Document Services.

•  On-site Managed Services.  On-site fleet management of equipment and turnkey copy center and mailroom management solutions that blend equipment, staff, service and supplies to maximize resources, minimize costs and improve customer operations.

•  Off-site Managed Services.  Specialized document management solutions for the legal industry through Legal Document Services, addressing the requirements of law firms and corporate counsel, including litigation reprographics, document imaging, coding and conversion services, legal graphics and electronic data discovery.

Customer Services.  Preventative maintenance and technical service support for office equipment and solutions.

Lease Financing.  Equipment lease financing to our North American and German customers through program agreements with GE or transactions with other syndicators. Equipment lease financing is offered to our customers in the U.K. through our captive finance subsidiaries and through third party leasing companies for customers in other European countries.

We are in the midst of a rapidly changing and competitive industry. We recognize the shifts taking place in our industry and we have been positioning ourselves to compete in this dynamic environment. We continue to refine our strategy by forming alliances with leading suppliers to expand and enhance our products and services portfolio.

During fiscal 2006, we continued to strengthen our product mix by moving toward higher-end black and white and color solutions. We offer a range of high volume black and white systems from Canon and Ricoh in speeds up to 150 pages per minute with the Canon imageRUNNER 150. In October 2005, we expanded our relationship with Konica Minolta and launched the IKON PrintCenterPro^tm 1050, a 105 page-per-minute monochrome device, offering customers a strong solution in the mid-production area, and followed that with the launch of the IKON

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PrintCenterPro^tm 1050P, a printer-only version of the 105-page-per-minute device, in January 2006. Our color portfolio includes dedicated color systems from Canon, along with a range of color capable black and white devices from Canon and Ricoh. IKON also has a line of private-label color systems developed with Konica Minolta, including the 50 page per minute IKON CPP^tm 500 and IKON Business Pro^tm 500c. In October 2006, we launched the IKON CPP^tm 650, a 65 page per minute production color system developed with Konica Minolta and EFI.

Our integrated solutions portfolio includes software solutions and enablers from leading technology providers that span the document lifecycle, from input to management, output and storage. In fiscal 2006, we launched the IKON Premier Partner program for our solutions partners, including Kofax for document capture applications; eCopy for document capture and distribution; Captaris for enterprise fax management and distribution solutions; Notable Solutions (including IKON DocAccel^tm) for distributed capture and document workflow systems; EFI and Rochester Software Associates for web submission and workflow tools; Equitrac for document accounting solutions; EMC Corporation (EMC Documentum ApplicationXtender), IBM, Westbrook Technologies and Laserfiche for information storage and archival; Kodak for CREO Color Servers technologies such as the IKON PowerPro^tm 500; and Objectif Lune for output and distribution software. The portfolio also features IKON-exclusive solutions such as IKON PowerPress^tm, a front-end system designed to streamline document workflows; IKON PowerPort^tm a front-end system that translates disparate data streams, enabling open-architected printing and protecting customer technology investments; and IKON DocSend^tm, a document capture and delivery system that converts hard copies to digital files for easy delivery or storage.

In fiscal 2006, we added Print Control Software, Inc. to the IKON Premier Partner Program for its ROI Print Manager print management software, as well as Adobe for its Adobe LiveCycle enterprise software that integrates process management with intelligent documents.

Efficiency Initiatives

We continued to invest in process improvements in fiscal 2006, and we completed the design and planning for our next migration to One Platform. Approximately one-third of our U.S. revenues are currently on the new information technology platform, and we plan to migrate another one-third of our U.S. revenues to the platform in fiscal 2007 as part of our One Platform Conversion.

Customers

Our customer base is broad and diverse, numbering approximately 500,000 organizations, including global and national companies, representing over 100 of the Fortune 500 companies, major regional companies, mid-size businesses, professional services firms and state, local and federal government agencies. Except as discussed below, no single customer accounted for more than 10% of our revenues during fiscal 2006. We do, however, have certain key customers. The loss of, or major reduction in business from, one or more of our key customers could have a material adverse effect on our liquidity, financial position or results of operations.

While we sell equipment to GE in the U.S., Canada and Germany, as the case may be, in connection with the leasing transactions contemplated by the U.S. Program Agreement, Canadian Rider and the German Program Agreement, respectively, GE is not the intended end user of the equipment. In these transactions, GE is the equipment lessor to the end user. Accordingly, we do not consider GE to be a “customer,” despite the fact that we recognize revenue from these equipment sales to GE. During fiscal 2006, approximately 80% of our equipment revenues were attributable to equipment sales to GE in connection with our lease program relationships.

Suppliers and Inventory

Our business is dependent upon our relationships with our primary suppliers and our ability to continue to purchase products from these suppliers on competitive terms. The products we distribute are purchased from numerous domestic and international suppliers, primarily Canon, Ricoh, Konica Minolta, EFI and HP. We also rely on our equipment suppliers for parts and supplies (see “— General Business Developments” and “— Product and Services Offerings”).

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We conduct our business in reliance upon our continuing ability to purchase equipment, supplies and parts from our current suppliers pursuant to authorized retail dealer and wholesale agreements. However, we do not enter into long-term supply contracts with these suppliers and we have no current plans to do so in the future.

Our operations carry inventory to meet rapid delivery requirements of customers. At September 30, 2006, inventories accounted for approximately 16% of our current assets, which we believe is consistent with general industry standards.

Proprietary Matters

We have a number of trademarks, trade names, service marks and other marks containing the word “IKON,” which we use in conducting our business. Other than the “IKON Office Solutions” and “IKON: Document Efficiency At Work” marks and other marks containing the word “IKON” and their related marks, we do not believe that any single name, trademark, trade name or service mark is material to our businesses taken as a whole. Further, we have a policy of protecting our proprietary rights, including mandating the execution of confidentiality agreements whenever there is a potential transaction through which we may disclose confidential or proprietary information and/or license or permit the use of any of our marks. However, any of our proprietary rights could be challenged, invalidated or circumvented. Moreover, there is no guarantee that our proprietary rights will provide any significant competitive advantages.

Environmental Regulation

We are presently engaged in distribution and services businesses that do not generate significant hazardous wastes. Federal, state and local provisions relating to the protection of the environment have not had, and are not expected to have, a material adverse effect on our liquidity, financial position or results of operations.

We are, however, involved in a number of environmental remediation actions to investigate and clean up certain sites related to our discontinued operations in accordance with applicable federal and state laws. Uncertainties about the status of laws and regulations, technology and information related to individual sites, including the magnitude of possible contamination, the timing and extent of required corrective actions and proportionate liabilities of other responsible parties, make it difficult to develop a meaningful estimate of probable future remediation costs. The measurement of environmental liabilities is based on an evaluation of currently available facts with respect to each individual site and considers factors such as existing technology, presently enacted laws and regulations, prior experience in remediation of contaminated sites and any studies performed for a site. As assessments and remediation progress at individual sites, these liabilities are reviewed and adjusted to reflect additional technical and legal information that becomes available. After consideration of the defenses available to us, the accrual for such exposure, insurance coverage and other responsible parties, management does not believe that our obligations to remediate these sites would have a material adverse effect on our liquidity, financial position or results of operations. For additional information, see Note 8 to the consolidated financial statements included in Item 8 of this report.

Employees

At September 30, 2006, we had approximately 25,000 employees. We believe that our relations with our employees are good. Some of our employees in Western Europe and Mexico are members of labor unions.

Competition

The competitive marketplace is highly fragmented, characterized by many small local and regional competitors and a few large national competitors. A number of companies worldwide with significant financial resources and customer relationships compete with us to provide similar products and services. INA and IE provide substantially similar products and services and compete directly against companies such as Xerox, Pitney Bowes, Global Imaging Systems, Océ Imagistics and Danka. INA and IE also compete against certain of their significant

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suppliers, such as Canon, Ricoh, Konica Minolta and HP. In addition, INA and IE compete against smaller local independent office equipment distributors.

We compete primarily on the basis of technology, performance, price, quality, reliability, distribution, customer service and support. In order to remain competitive, we must improve our products and services portfolio by obtaining new products and services, as well as competitive pricing and promotional programs, from our suppliers. We must periodically enhance our existing products and services and continually strive to improve our technology, performance, quality, reliability, distribution, customer service and support. Our future performance is largely dependent upon our ability to compete successfully in our currently-served markets and to expand into additional markets and product and services offerings. We believe that our continued focus on the needs of our customers, our ability to consistently deliver superior service and support and our strong customer relationships will distinguish us from our competitors.

Foreign Operations

We have operations in Western Europe, Canada and Mexico. Approximately 17% of our revenues from continuing operations are derived from our international operations, and approximately 78% of those revenues are derived from the United Kingdom and Canada. Our future revenues, costs of operations and profits could be affected by a number of factors related to our international operations, including changes in foreign currency exchange rates, changes in economic conditions from country to country, changes in a country’s political condition, trade protection measures, licensing and other legal requirements and local tax issues. For example, significant currency fluctuations in the Canadian Dollar, British Pound or Euro versus the U.S. Dollar could lead to lower reported consolidated results of operations due to the translation of these currencies. Information concerning our revenues and long-lived assets by geographic location for each of the three years during the period ended September 30, 2006 is set forth in Note 17 to the consolidated financial statements included in Item 8 of this report. Revenues from exports during the last three fiscal years were not significant.

Availability of SEC Reports

Our website is located at www.ikon.com. We make our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports, available, without charge, under the “Investor Relations” section of our website as soon as reasonably practicable after we file them electronically with the U.S. Securities and Exchange Commission (the “SEC”).

Our SEC filings are available at the SEC’s website at www.sec.gov. In addition, you can read and copy our SEC filings at the offices of the New York Stock Exchange, 20 Broad Street, New York, New York, 10005. You may also read and copy any materials that we file with the SEC at the SEC’s public reference room at 100 F Street, N.E., Washington, D.C., 20549. You can request copies of these documents by writing to the SEC and paying a fee for the copying cost. Please call the SEC at 1-800-SEC-0330 for more information about the operation of the public reference room.

Item 1A.   Risk Factors

The intense competition in our industry could result in reduced profitability and loss of market share.

We operate in a highly competitive environment. Competition is based largely upon technology, performance, pricing, quality, reliability, distribution and customer support. A number of companies worldwide with significant financial resources or customer relationships compete with us to provide similar products and services, such as Xerox, Pitney Bowes, Global Imaging Systems, Océ Imagistics and Danka. Our competitors may be positioned to offer and perform under more favorable product and service terms, resulting in reduced profitability and loss of market share for us. Some of our suppliers are also our competitors, such as Canon, Ricoh, Konica Minolta and HP, and supply us with the products we sell, service and lease. In addition, we compete against smaller local independent office equipment distributors. Financial pressures faced by our competitors may cause them to engage in uneconomic pricing practices, which could cause the prices that we are able to charge in the future for our products and services to be less than we have historically charged. Our future success is based in large part upon our

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ability to successfully compete in the markets we currently serve, expand into additional product and services offerings and successfully perform complex Enterprise Services transactions, including hardware and software technology integrations, connectivity service engagements, assessment projects and software solutions. Our failure to do so could lead to a loss of market share, resulting in a material adverse effect on our results of operations.

A deterioration in our relationships with our suppliers or in the financial condition of our suppliers could have a material adverse effect on our liquidity, financial position and results of operations.

Our access to equipment, parts and supplies is dependent upon close relationships with our suppliers and our ability to purchase products from our principal suppliers, including Canon, Ricoh, Konica Minolta, EFI and HP, on competitive terms. We do not enter into long-term supply contracts with these suppliers, and we have no current plans to do so in the future. These suppliers are not required to use us to distribute their equipment and are free to change the prices and other terms at which they sell to us. Any deterioration or change in our relationships with, or in the financial condition of, our significant suppliers, including some of our competitors, could have an adverse impact on our ability to generate equipment sales and to provide maintenance services. If one of these suppliers terminated or significantly curtailed its relationship with us, or if one of these suppliers ceased operations, we would be forced to expand our relationship with other suppliers, seek out new relationships with other suppliers or risk a loss in market share due to diminished product offerings and availability. In addition, as we continue to seek expansion of our products and services portfolio, we are developing relationships with certain software suppliers, including Captaris, eCopy and Kofax. As our relationships with software suppliers become more integral to our development and growth, the termination or significant curtailment of these relationships may force us to seek new relationships with other software suppliers, or pose a risk of loss in market share due to diminished software offerings. Any change in one or more of these suppliers’ willingness or ability to continue to supply us with their products could have a material adverse effect on our liquidity, financial position and results of operations.

Our liquidity, financial position and results of operations are dependent on our relationship with GE.

During fiscal 2004, we sold certain assets, including facilities, systems and processes relating to our U.S. and Canadian leasing operations, to and entered into a five year program agreement with GE, pursuant to which we designated GE as our preferred lease financing source in the U.S. and Canada. We sold additional assets to GE, namely retained U.S. lease receivables, as of April 1, 2006. We also sold German lease receivables to GE as of June 8, 2006, and entered into the German Program Agreement, pursuant to which we designated GE as our preferred lease financing source in Germany. Prior to our arrangements with GE, a significant portion of our profits were derived from our leasing operations in the U.S. and Canada. Pursuant to the agreements governing our relationship with GE, we are entitled to receive origination and certain other fees and income from sharing of gains on certain lease-end activities with respect to leases purchased or funded by GE under our leasing programs. Our right to receive a portion of these fees, namely the fees for providing preferred services for lease generation in the U.S., which have to date amounted to approximately $50,000 annually, will end as of March 31, 2009, which is the end of the initial five-year term of the U.S. Program Agreement. If we are unable to negotiate a similar preferred fee structure with GE upon the renewal of the term of the U.S. Program Agreement, or if we elect to not renew our U.S. Program Agreement and are unable to arrange an alternative financing arrangement on similar terms, we may be unable to replace those fees at such time. Our ability to generate on-going revenue from our arrangement with GE is dependent upon our success in identifying and securing opportunities for lease financing transactions with our customers. Our failure to secure such opportunities for funding by GE could result in a material adverse effect on our liquidity, financial position and results of operations. Further, effective management of our program with GE requires that both parties integrate and reconcile complex systems and processes including lease-end management, sharing of residual gains, and other financial arrangements. The inability of either party to successfully do so may have a material adverse effect on our liquidity, financial position and results of operations.

We may renew our U.S. and Canada lease program agreements with GE at the end of the initial five-year term for a subsequent three- or five-year period, but there are no assurances that the agreements will be extended after the expiration of such subsequent period. If we elect not to renew our program agreements, we may incur certain exit or transition costs that may have an adverse effect on our liquidity, financial position and results of operations. In addition, GE could terminate the agreements before their expiration for material breach or upon a material adverse

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change of our company (including an event of default under certain indebtedness of IKON). If GE were to no longer provide financing to our customers, we would likely try to arrange alternative financing arrangements on similar terms, or provide financing ourselves. If we were unable to either arrange financing on similar terms or provide financing ourselves, some of our customers might be unable or unwilling to purchase equipment from us, which could have an adverse effect on revenues. In addition, the early termination or non-extension of our agreements with GE could have a material adverse effect on our liquidity, financial position and results of operations.

We continue to implement substantial changes to our information systems. These actions could disrupt our business.

Our One Platform Conversion to a common enterprise-wide information technology platform and related actions have required us to make substantial modifications to our information technology systems and business processes, including our billing systems, and contributed to certain control deficiencies identified in connection with the Billing Matter described below. Our failure to successfully and timely execute, or any disruption to, our One Platform Conversion could have a material adverse effect on our liquidity, financial position and results of operations.

Our system of internal control over financial reporting is currently ineffective due to a material weakness in our billing processes. If we fail to remediate this material weakness or any material weaknesses we may discover in the future, we may not be able to accurately report our financial results or prevent fraud. As a result, our business, brand and operating results could be harmed or we could fail to meet our reporting obligations.

Effective internal control over financial reporting is necessary for us to provide reasonable assurance regarding the reliability of our financial reports and to mitigate the risk of fraud. If we fail to maintain an effective system of internal control over financial reporting, we may not be able to accurately report our financial results or prevent fraud, which may harm our business, brand and operating results. During fiscal 2005, we identified deficiencies in the processes and timeliness by which we issue certain invoices and, as a result, implemented processes designed to fairly present our financial results. Errors resulting from these deficiencies (collectively, the “Billing Matter”) required us to restate certain of our previously issued financial statements. Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, we are required to furnish a report by management on internal control over financial reporting, including management’s assessment of the effectiveness of such controls. During fiscal 2005 and 2006, management determined that the Billing Matter constituted a material weakness in our internal control over financial reporting. Internal control over financial reporting may not prevent or detect misstatements because of inherent limitations, including the possibility of human error, the circumvention or overriding of controls or fraud. Therefore, even effective internal control over financial reporting can provide only reasonable assurance with respect to the preparation and fair presentation of financial statements. In addition, projections of any evaluation of the effectiveness of internal control over financial reporting to future periods are subject to the risk that the internal control may become inadequate because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate. However, if we fail to maintain the adequacy of our internal controls over financial reporting, including any failure to implement required new or improved controls, or if we experience difficulties in implementation, our business, brand and operating results could be harmed and we could fail to meet our reporting obligations. For example, in light of the Billing Matter, we implemented processes and performed additional procedures designed to ensure that the financial statements are prepared in accordance with generally accepted accounting principles (see Item 9A, “— Controls and Procedures”). Billed revenue, accounts receivable and deferred revenue are adjusted based on estimates derived by a statistically valid analysis of historical data in order to mitigate the financial impact of the Billing Matter. Changes to these estimates could have a material adverse effect on our financial position and results of operations.

Our failure to improve our operational efficiency could have a material adverse effect on our liquidity, financial position and results of operations.

Our ability to improve our profit margins is largely dependent on the success of our initiatives to streamline our infrastructure and improve our operational efficiency. Our initiatives include the One Platform Conversion and

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billing process improvements to ensure the timeliness and accuracy of our customer invoices. Our failure to implement these initiatives successfully, or the failure of such initiatives to result in improved profitability, could have a material adverse effect on our liquidity, financial position and results of operations.

New technologies may affect our operations, and failures in the transition to new technologies could have a material adverse effect on our business.

The document management solutions industry is a rapidly changing environment. If our suppliers fail to anticipate which products or technologies will gain market acceptance, or if we cannot sell such products at competitive prices, this could have a material adverse effect on our business. Significant technological changes in our industry may have ramifications that may not be foreseen. We cannot be certain that manufacturers of popular products, some of which are also our competitors, will permit us to market their newly developed products, or that such products will meet our customers’ needs and demands. Additionally, because some of our principal competitors design and manufacture their own products, rather than relying on third parties, those competitors may have a competitive advantage over us. In addition, new products containing new technology may replace or compete with existing products placed by us or may be sold through other channels of distribution.

Our failure to comply with any material provisions of our various borrowing agreements could have a material adverse effect on our liquidity, financial position and results of operations.

We entered into an amended and restated $200,000 secured credit facility (the “Credit Facility”) with a group of lenders effective June 28, 2006. The Credit Facility, which matures on June 28, 2011, provides the availability of revolving loans, with certain sub-limits, and provides support for letters of credit. The amount of credit available under the Credit Facility is reduced by open letters of credit. The amount available under the Credit Facility for borrowings was $170,080 at September 30, 2006. The amount available under the Credit Facility for additional letters of credit was $70,080 at September 30, 2006. The Credit Facility is secured by our domestic accounts receivable and domestic inventory, the stock of our first-tier domestic subsidiaries, 65% of the stock of our first-tier foreign subsidiaries and all of our intangible assets. Under the terms of the Credit Facility, we are permitted to repurchase shares in an aggregate amount not to exceed (a) $100,000 over the remaining term of the Credit Facility, plus (b) 50% of net income (as defined in the Credit Facility) and (c) an additional aggregate amount of $75,000, as long as we maintain a proforma Leverage Ratio (as defined in the Credit Facility) of no greater than two times at the end of any fiscal quarter.

The Credit Facility contains affirmative and negative covenants, including limitations on certain fundamental core business changes, investments and acquisitions, mergers, certain transactions with affiliates, creations of liens, asset transfers, payments of dividends, intercompany loans and certain restricted payments, including share repurchases. The Credit Facility contains certain financial covenants relating to: (i) our corporate leverage ratio; (ii) our consolidated interest coverage ratio; (iii) limitations on our capital expenditures; and (iv) limitations on additional indebtedness and liens. The indenture governing our outstanding 7.75% Senior Notes due 2015 (the “2015 Notes”) contains similar covenants. Failure to comply with any material provision of the Credit Facility or the 2015 Notes could have a material adverse effect on our liquidity, financial position and results of operations.

Added risks are associated with our international operations.

We have international operations in Canada, Mexico and Western Europe. Approximately 17% of our revenues for fiscal 2006 were derived from our international operations, and approximately 78% of those revenues were derived from Canada and the United Kingdom. Our future revenues, costs of operations and net income could be adversely affected by a number of factors related to our international operations, including changes in foreign currency exchange rates, changes in economic conditions from country to country, changes in a country’s political condition, trade protection measures, licensing and other legal requirements and local tax issues. For example, significant currency fluctuations in the Euro, British Pound or Canadian Dollar versus the U.S. Dollar could lead to lower reported consolidated results of operations due to the translation of these currencies.

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Item 1B.   Unresolved Staff Comments

(No response to this item is required.)

Item 2.   Properties

At September 30, 2006, we owned or leased over 400 facilities in North America and Western Europe, of which approximately 1% are owned and 99% are leased under lease agreements with various expiration dates. These properties occupy a total of approximately 5 million square feet.

Item 3.   Legal Proceedings

We believe there are no legal proceedings that would require disclosure as required by Item 103 of Regulation S-K. For information regarding matters in which we are involved, see Note 8 to our Consolidated Financial Statements included in Item 8 of this report.

Item 4.   Submission of Matters to a Vote of Security Holders

(No response to this item is required.)

Item 4A.   Executive Officers of the Registrant

The following is a list of our current executive officers, their titles, the year they were first appointed to their current positions and their ages. Unless otherwise indicated, positions shown are with IKON or our subsidiaries.

		Year First
Name	Title	Appointed		Age
Matthew J. Espe	Chief Executive Officer, President and Chairman of the Board of Directors		2002		48
Robert F. Woods	Senior Vice President and Chief Financial Officer		2004		51
Brian D. Edwards	Senior Vice President, North American Sales and Services		2004		43
Mark A. Hershey	Senior Vice President, General Counsel and Secretary		2005		37
Jeffrey W. Hickling	Senior Vice President, Operations		2005		51
Beth B. Sexton	Senior Vice President, Human Resources		1999		50
David Mills	Vice President, IKON Europe		1998		48
Theodore E. Strand	Vice President and Controller		2002		62

Matthew J. Espe.  Mr. Espe has been IKON’s Chairman since 2003, and Chief Executive Officer, President and a Director since 2002. Prior to his employment with IKON, Mr. Espe was President and Chief Executive Officer of GE Lighting, a division of General Electric Company, a diversified industrial company (2000 through 2002), President of GE Plastics — Europe, a division of General Electric Company (1999 through 2000), and President of GE Plastics — Asia, a division of General Electric Company (1998 through 1999). He also serves on the Advisory Board of the University of Idaho and is a director of Unisys Corporation.

Robert F. Woods.  Mr. Woods joined IKON in September 2004 as Senior Vice President and Chief Financial Officer. Prior to joining IKON, he was Vice President and Controller of IBM, an information technology company (2002 through 2004). He joined IBM in 1995 as Vice President of Services, Sales and Business Development for Asia Pacific and then moved on to the roles of Vice President — Finance, Asia Pacific Operations (1997 through 2000) and Vice President and Treasurer (2000 through 2002). Prior to his tenure at IBM, Mr. Woods spent 16 years with E.I. du Pont de Nemours and Company, where he held several senior positions in corporate and regional offices, including Vice President and Managing Director, DuPont Asia Pacific, and Vice President, Finance, DuPont Mexico.

Brian D. Edwards.  Mr. Edwards was appointed Senior Vice President, North American Sales and Services, in July 2006. Preceding this appointment, he served for two years as Senior Vice President, North American Sales. He began at IKON as a sales representative in 1985. Thereafter, he served in a variety of sales management roles, including Regional Vice President and General Manager of two IKON regions in the U.S.

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Mark A. Hershey.  Mr. Hershey was appointed Senior Vice President, General Counsel and Secretary in March 2005. Prior to his appointment, he spent six years with IKON, most recently as Vice President of Transactional Law. Prior to joining IKON, Mr. Hershey was an Associate in the corporate department of Stradley Ronon Stevens & Young, LLP in Philadelphia.

Jeffrey W. Hickling.  Mr. Hickling joined IKON as Senior Vice President of Operations in March 2005. Prior to joining IKON, Mr. Hickling held several positions at General Electric Company over approximately 30 years, including General Manager of Integration for GE Infrastructure (2004), General Manager of Electrical Components for GE Industrial Systems (2000 through 2003) and Chief Operating Officer for GE Supply (1998 through 1999).

Beth B. Sexton.  Ms. Sexton was promoted to Senior Vice President of Human Resources for IKON in August 1999 after serving for two years as IKON’s Vice President of Human Resources and two years as a Regional Vice President of Human Resources. Prior to joining IKON, Ms. Sexton served in various senior management roles in human resources with CH2M Hill and Norfolk Southern.

David Mills.  Mr. Mills was promoted to Vice President of IKON Europe in August 1998. Preceding this position, he served for two years as President of IKON U.K. and Finance Director and Managing Director of IOS Capital, PLC from 1993 through 1996. Prior to joining IKON, Mr. Mills was a Finance Director of Erskine Limited in London, which was acquired by IKON in 1993. He spent a number of years with Erskine Limited in various financial and managerial positions before becoming Finance Director in 1992. Prior to that, Mr. Mills spent four years with Ernst and Young.

Theodore E. Strand.  Mr. Strand was named Vice President and Controller in October 2002. He joined IKON in 1999 as Assistant Controller. Mr. Strand came to IKON from AMP Incorporated, where he was Director of Financial Operations — Asia Pacific. Prior to joining AMP Incorporated, Mr. Strand was with IBM for 31 years in various financial accounting management positions in the U.S., France and Japan, his last position being Program Director of Accounting — IBM Japan.

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PART II

Item 5.   Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

The New York Stock Exchange is the principal stock exchange on which our common stock is traded (ticker symbol IKN). As of November 29, 2006, there were approximately 6,883 holders of record of our common stock. The information regarding the quarterly market price ranges of our common stock and dividend payments are disclosed in Note 19 to the consolidated financial statements, included in Item 8 of this report.

We currently expect to continue our policy of paying regular cash dividends, although there can be no assurance as to future dividends because they are dependent upon future operating results, capital requirements and financial condition and may be limited by covenants in certain loan and debt agreements.

The equity compensation plan table and related footnotes included under Item 12 — “Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters” on page 90 of this report is incorporated herein by reference.

The following table provides information relating to our purchases of our common stock during the quarter ended September 30, 2006:

							Approximate
					Total Number of		Dollar Value of
					Shares Purchased		Shares That May
	Total Number		Average		as Part of		Yet be Purchased
	of Shares		Price Paid		Repurchase		Under the
Period	Purchased(1)		per Share		Program		Repurchase Plan(2)
July 1, 2006 - July 31, 2006		712	$	12.72		712	$	136,125
August 1, 2006 - August 31, 2006		1,067		13.63		1,067		121,590
September 1, 2006 - September 30, 2006		1,217		13.67		1,217		104,953
		2,996	$	13.43		2,996	$	104,953

(1)

As of September 30, 2006, we repurchased a total of 25,855 shares of our common stock pursuant to the Repurchase Plan adopted by our Board of Directors in March 2004 and publicly announced in our quarterly report on Form 10-Q filed with the SEC on May 14, 2004.

(2)

In March 2004, our Board of Directors authorized us to repurchase up to $250,000 of our outstanding common stock under the Repurchase Plan. In February 2006, our Board of Directors authorized a $150,000 increase to the Repurchase Plan, resulting in a new authorization of up to $400,000. The Repurchase Plan will remain in effect until the $400,000 repurchase limit is reached; however, our Board of Directors may discontinue the Repurchase Plan at any time. As of September 30, 2006, we had utilized $295,047 under the Repurchase Plan (see pages 63-64 for information concerning our share repurchase activity and how it may be limited by our Credit Facility and our 2015 Notes).

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Item 6.   Selected Financial Data

	2006(a)		2005(b)			2004(c)			2003(d)			2002(e)
	(in millions, except per share data, ratios and employees)
Continuing Operations
Revenue	$	4,228.2	$	4,377.3		$	4,565.7		$	4,661.2		$	4,847.5
Gross profit		1,441.8		1,551.7			1,684.7			1,778.6			1,850.7
Selling and administrative(j)		1,251.8		1,396.7			1,470.7			1,505.4			1,554.8
Operating income		201.7		156.0			202.6			273.2			301.5
Income before taxes		157.9		105.0			118.6			205.0			247.3
Income from continuing operations		106.2		73.2			88.3			127.4			155.5
Earnings per common share
Basic		0.81		0.52			0.60			0.88			1.09
Diluted		0.80		0.51			0.58			0.81			1.03
Capital expenditures		78.2		72.1			90.2			124.4			178.7
Depreciation and amortization		73.4		78.4			90.5			110.8			126.2
Discontinued Operations
Net loss	$	0.0	$	(12.5	)	$	(4.6	)	$	(4.3	)	$	(7.5	)
Net loss per common share
Basic		0.0		(0.09	)		(0.03	)		(0.03	)		(0.05	)
Diluted		0.0		(0.08	)		(0.03	)		(0.03	)		(0.05	)
Total Operations
Net income	$	106.2	$	60.7		$	83.7		$	123.1		$	148.0
Earnings per common share
Basic		0.81		0.43			0.57			0.85			1.03
Diluted		0.80		0.43			0.55			0.79			0.98
Share Activity
Dividends per common share	$	0.16	$	0.16		$	0.16		$	0.16		$	0.16
Per common share book value		13.08		11.57			11.87			10.97			10.40
Return on shareholders’ equity %		6.3		3.9			5.0			7.7			9.9
Weighted average common shares (basic)		131.3		139.9			146.6			145.2			143.2
Weighted average common shares (diluted)		132.9		157.7			169.3			167.8			155.1
Supplementary Information
Current ratio(f)		1.8		1.8			1.6			1.2			1.2
Working capital(g)	$	621.9	$	790.6		$	789.9		$	395.1		$	431.3
Total assets		3,231.7		3,831.8			4,518.4			6,600.6			6,397.3
Total debt		812.0		1,254.0			1,667.7			3,438.3			3,420.9
% of capitalization(i)		32.5		44.4			49.7			68.2			69.6
Total debt, excluding non-corporate debt(h)	$	595.1	$	729.3		$	804.9		$	429.5		$	613.0
% of capitalization(h)(i)		26.1		31.7			32.3			21.1			29.0
Employees		25,100		25,700			29,400			30,250			33,200

Notes:

(a)

Fiscal year results include an $11.5 net gain on the divestiture of businesses and a $5.5 charge from the early extinguishment of debt. The gain on divestiture of business resulted in an increase in operating income of $11.5. The gain on divestiture of businesses and the loss from the early extinguishment of debt resulted in an increase in pre-tax income of $6.0 and an increase in net income of $7.9.

(b)

Fiscal year results include a $7.0 charge from the early termination of a consulting contract, a $3.8 charge due to a change in certain UK pension liabilities, a $1.0 charge from the impact of Hurricanes Katrina and Rita, a $0.3 charge related to the consolidation of the Legal Document Services business, a $10.5 charge for restructuring and asset impairments, a $6.1 charge from the early termination of real estate

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	leases, a $11.5 net gain from the divestiture of businesses (collectively, the “Charges”) and a $6.0 charge from the early extinguishment of debt. The Charges resulted in a decrease in operating income of $17.2. The Charges and the loss from the early extinguishment of debt resulted in a decrease in pre-tax income of $23.2 and net income of $12.2.
(c)	Fiscal year results include $35.9 of losses from the early extinguishment of debt, a net loss of $11.4 on the divestiture of our North American leasing businesses (the “Loss on Sale”), tax reserve adjustments of $11.8 related to a tax gain on the sale of our U.S. leasing operations and benefits mainly from the settlement of a U.S. federal audit (the “Tax Adjustments”). The losses from the early extinguishment of debt and Loss on Sale resulted in a decrease in pre-tax income of $47.3 and the losses from the early extinguishment of debt, the Loss on Sale and the Tax Adjustments resulted in a decrease in net income of $17.9.
(d)	Fiscal year results include losses from the early extinguishment of debt, resulting in a decrease in pre-tax income of $19.2 and net income of $11.9.
(e)	Fiscal year results include gains from the reversal of certain prior year restructuring charges, resulting in an increase in operating income of $5.6 and net income of $3.6.
(f)	Current ratio = Total current assets/Total current liabilities
(g)	Working capital = Total current assets − Total current liabilities
(h)	Non-corporate debt refers to the line items on the balance sheet, “current portion of non-corporate debt” and “long-term non-corporate debt.” This debt is excluded from this calculation because lease receivables represent the primary source of repayment of non-corporate debt.
(i)	Capitalization = Total shareholders’ equity + Total debt
(j)	The amount of stock based compensation reflected in selling and administrative expense for fiscal years 2006 and 2005 was $9,197 and $10,060, respectively, as a result of the adoption of Statement of Financial Accounting Standards (“SFAS”) 123(R), “Share Based Payment — Revised 2004” in fiscal 2005.

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Item 7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations

OVERVIEW

We deliver integrated document management systems and solutions, enabling customers to improve document workflow and increase efficiency. We are the world’s largest independent channel for copier, printer and multifunction product technologies, integrating best-in-class systems from leading manufacturers, such as Canon, Ricoh, Konica Minolta, EFI and HP, and document management software from companies such as Captaris, eCopy, Kofax and others, to deliver tailored, high-value solutions implemented and supported by our services organization — IKON Enterprise Services. We offer financing in North America through a program agreement (the “U.S. Program Agreement”) with GE, and a rider to the U.S. Program Agreement (the “Canadian Rider”) with GE in Canada. Financing is offered to our customers in Germany through a lease program (the “German Program Agreement”) with GE in Germany, to our customers in the U.K. through our captive financing subsidiaries and through third party leasing companies for other countries in Europe. We represent one of the industry’s broadest portfolios of document management services, including professional services, a unique blend of on-site and off-site managed services, customized workflow solutions and comprehensive support through our services force of over 15,000 employees, including our team of over 6,000 customer service technicians and support resources. We have over 400 locations throughout North America and Western Europe. References herein to “we,” “us,” “our,” “IKON” or the “Company” refer to IKON Office Solutions, Inc. and its subsidiaries unless the context specifically requires otherwise.

For fiscal 2006, we outlined the following strategic priorities for our business:

•  core growth;

•  operational leverage; and

•  balanced capital strategy.

Our first strategic priority, core growth, involves growth in the mid-market and the National Account (Fortune 500 and large global and private companies) customer segments, as well as in targeted markets in Europe. In the mid-market, we continued to compete aggressively for new business through a combination of customer incentives, strategic inventory purchases that provided lower cost of goods and differentiated product bundles that leverage the brand strengths of our product mix. In addition, we succeeded in partnering with our key suppliers to introduce vendor support programs to continue to drive incremental business. The National Accounts team added 24 net new customers to the program and renewed 17 contracts during fiscal 2006. We also successfully initiated several significant Managed Services relationships with National Account customers during fiscal 2006.

Our second priority, operational leverage, involves improving efficiencies across our operations, simplifying our business by eliminating unprofitable and non-strategic businesses and focusing on our targeted businesses. It also involves reducing expenses across the Company. Many of the actions undertaken during fiscal 2005 and fiscal 2006 to achieve improved operational leverage are now positively impacting our financial statements. For example, selling and administrative expenses decreased $144,821, or 10.4%, compared to fiscal 2005, resulting in a selling and administrative expense to revenue ratio of 29.6%, compared to 31.9% a year ago. As a result of our focus on operational leverage, our operating income as a percentage of revenue was 4.8% in fiscal 2006 compared to 3.6% for fiscal 2005.

We believe the success generated from our first two strategic priorities, core growth and operational leverage, enabled us to execute on our third strategic priority, a balanced capital strategy. During fiscal 2006, we made significant progress in the execution of this strategy by reducing debt and accomplishing dividend and share repurchase objectives. We redeemed the remaining $53,242 balance of our 5% convertible subordinated notes due 2007 (the “Convertible Notes”) and repurchased $81,204 of aggregate principal of our 7.25% notes due 2008 (the “2008 Notes”). These actions contributed to the reduction of our debt to capital ratio to 32.5% at September 30, 2006, from 44.4% at September 30, 2005. During fiscal 2006, we also paid dividends of $21,009, or $0.16 per share, repurchased 10,677 shares of our outstanding common stock for approximately $130,857 and made pension contributions of $100,210, which significantly reduced our under-funded pension position. Additionally, during

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fiscal 2006, we sold both our remaining U.S. retained lease portfolio (the “U.S. Retained Portfolio”) and our German lease portfolio to GE, which, after tax payments and the repayment of related debt, netted the Company approximately $108,000 of cash. The sale of these portfolios contributed significantly to the $307,690 reduction of our non-corporate debt during fiscal 2006.

RESULTS OF OPERATIONS

This discussion reviews the results of our operations as reported in the consolidated statements of income. All dollar and share amounts are in thousands, except per share data. Unless otherwise noted, references to 2006, 2005 and 2004, refer to the fiscal years ended September 30, 2006, 2005 and 2004, respectively.

Fiscal 2006 Compared to Fiscal 2005

Summary of Consolidated Results

For fiscal 2006, we had total revenues of $4,228,249, representing a $149,056, or 3.4%, decrease from fiscal 2005. This decrease is primarily a result of the expected decline in finance income from the run-off and sale of the U.S. Retained Portfolio, the sale of our operating subsidiaries in France and Mexico, the sale of Kafevend Group PLC, our coffee vending business in the United Kingdom (“Kafevend”), the continued de-emphasis of our technology services and hardware businesses and a decline in Customer Service revenue. These decreases were partially offset by an increase in Managed and Professional Services revenue and an increase in Equipment revenue compared to fiscal 2005.

Reportable Segments

Our reportable segments are consistent with how we manage the business, analyze our results and view the markets we serve. Our two reportable segments are IKON North America (“INA”) and IKON Europe (“IE”). INA and IE provide copiers, printers, color solutions and a variety of document management service capabilities through IKON Enterprise Services. Approximately 88% of our revenues were generated by INA and approximately 94% of INA revenues are generated within the U.S.; accordingly, many of the items discussed below regarding our discussion of INA are primarily related to the U.S.

					Corporate
	IKON North		IKON		and
	America		Europe		Eliminations*		Total
Fiscal 2006
Revenues:
Equipment	$	1,576,071	$	214,117	$	—	$	1,790,188
Customer service and supplies		1,296,012		149,549		—		1,445,561
Managed and professional services		688,357		52,641		—		740,998
Rental and fees		144,347		6,881		—		151,228
Other		26,448		73,826		—		100,274
Total revenues		3,731,235		497,014		—		4,228,249

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					Corporate
	IKON North		IKON		and
	America		Europe		Eliminations*			Total
Gross profit:
Equipment		373,904		76,422		—			450,326
Customer service and supplies		604,075		43,945		—			648,020
Managed and professional services		187,213		6,501		—			193,714
Rental and fees		100,465		5,475		—			105,940
Other		17,503		26,275		—			43,778
Total gross profit		1,283,160		158,618		—			1,441,778
Selling and administrative		957,489		127,816		166,543			1,251,848
Gain on divestiture of businesses and assets, net		6,161		5,336		—			11,497
Asset impairments and restructuring benefit		322		—		—			322
Operating income		332,154		36,138		(166,543	)		201,749
Loss from the early extinguishment of debt		—		—		5,535			5,535
Interest income		—		—		13,040			13,040
Interest expense		—		—		51,336			51,336
Income from continuing operations before taxes on income	$	332,154	$	36,138	$	(210,374	)	$	157,918
Fiscal 2005
Revenues:
Equipment	$	1,560,977	$	206,035	$	—		$	1,767,012
Customer service and supplies		1,336,369		145,651		—			1,482,020
Managed and professional services		652,999		57,003		—			710,002
Rental and fees		169,540		5,717		—			175,257
Other		100,861		142,153		—			243,014
Total revenues		3,820,746		556,559		—			4,377,305
Gross profit:
Equipment		390,402		76,454		—			466,856
Customer service and supplies		626,558		43,922		—			670,480
Managed and professional services		175,821		6,522		—			182,343
Rental and fees		118,528		5,065		—			123,593
Other		60,747		47,659		—			108,406
Total gross profit		1,372,056		179,622		—			1,551,678
Selling and administrative		1,004,666		150,271		241,732			1,396,669
Gain on divestiture of businesses and assets, net		1,421		10,110		—			11,531
Asset impairments and restructuring charge		9,423		—		1,120			10,543
Operating income		359,388		39,461		(242,852	)		155,997
Loss from the early extinguishment of debt		—		—		6,034			6,034
Interest income		—		—		7,388			7,388
Interest expense		—		—		52,401			52,401
Income from continuing operations before taxes on income	$	359,388	$	39,461	$	(293,899	)	$	104,950

* Corporate and eliminations, which is not treated as a reportable segment, includes certain selling and administrative functions such as finance, legal, marketing, human resources and executive costs.

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Equipment

	2006			2005			$ Change			% Change
Revenue	$	1,790,188		$	1,767,012		$	23,176			1.3	%
Cost of revenue		1,339,862			1,300,156			39,706			3.1	%
Gross profit	$	450,326		$	466,856		$	(16,530	)		(3.5	)%
Gross profit %		25.2	%		26.4	%

Equipment revenue includes the sale of new and used copiers, printers and multifunction products and is comprised of two categories based on the output capability of the device, color and black and white. Color is further categorized by production color, for high speed and high quality color output, and color-capable, for products that print both black and white images and color images. Black and white is categorized by speed segment, with office black and white representing print speeds from 10 to 69 pages per minute, banded in four segments called segment 1 - 4, and production black and white representing print speeds of 70 pages and higher per minute, banded in speed segments called segment 5 and segment 6. Color, production black and white and office black and white equipment revenue represented approximately 28%, 18% and 52%, respectively, of total U.S. equipment revenue during fiscal 2006. The remaining 2% represented revenue from printers, faxes and other.

The increase in INA Equipment revenue of 1.0% year-over-year was attributed primarily to growth in color and at the high end of the production segment, partially offset by a decline in the office segment. The strong performance in color was driven by the continued success of our high-speed production equipment such as the IKON CPP 500^tm, as well as strong growth from our color-capable lineup. U.S. color revenue increased approximately 10% year-over-year, primarily driven by a 28% growth in placements. Partially offsetting this growth was a decline in average selling prices, particularly in color, driven by competition and to a greater extent the combination of our customer incentives aimed at placement share growth and the introduction of new models with more functionality at lower price points. We anticipate the growth in color to continue from the success of existing models as well as from new color product offerings from Canon, Ricoh and Konica Minolta during fiscal 2007. The growth in the production black and white segment is attributed to the strong demand for units such as the IKON PrintCenterPro 1050^tm and our Canon segment 6 black and white products. During fiscal 2006, segment 6 placements increased over 70% compared to fiscal 2005. The decline in the office segment was primarily attributed to the anticipated decline in revenue in office black and white driven by customers replacing black and white devices with new color-capable devices, and partially from competition. IE Equipment revenue experienced strong growth in the production and color segments, particularly in Germany, and continued to benefit from the success of our Pan European and Global accounts initiative across Europe, which showed significant growth year-over-year.

The decrease in Equipment gross profit margin from the prior year was driven by a combination of factors including the increased mix of color-capable products with lower historical color margins, price pressure at the high end of segment 6, the continued impact of market forces on average selling prices and a year-over-year increase in freight costs driven by a rise in fuel costs.

Customer Service and Supplies

	2006			2005			$ Change			% Change
Revenue	$	1,445,561		$	1,482,020		$	(36,459	)		(2.5	)%
Cost of revenue		797,541			811,540			(13,999	)		(1.7	)%
Gross profit	$	648,020		$	670,480		$	(22,460	)		(3.3	)%
Gross profit %		44.8	%		45.2	%

INA Customer Service (maintenance and service of equipment, which is driven by the total machines we service in the field, referred to as “MIF”, and the number and mix of copies made on those machines) and supplies revenue decreased approximately 3.0% compared to fiscal 2005. We believe this declining trend in Customer Service revenue will continue into fiscal 2007, although we expect the year-to-year trend to improve as the year progresses. Analog copies, which have higher average revenue per copy than black and white digital copies,

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declined 42% year-over-year as we transition our customers out of analog and into digital. In addition, we experienced a year-over-year pricing decline for digital copies. Partially offsetting these trends is the shift to color copies, with higher revenue per copy than black and white, as well as an increase in total digital copy volume. Color copies increased 44% and overall digital copies (which include both color and black and white) increased 6% compared to fiscal 2005. As of September 30, 2006, analog copies approximate 6% of total copies. We estimate the transition out of analog will be completed in late 2007 or early 2008. Strong placement growth in digital equipment combined with the increase in overall digital copies and the mix shift to color will all be important contributors in the effort to outpace the expected decline in digital revenue per copy. IE Customer Service and Supplies revenue increased year-over-year by approximately 2.7% primarily as a result of the increase in color copy volume and from the success of our Pan European and Global accounts initiative across Europe.

The decrease in Customer Service and Supplies’ gross profit margin was primarily a result of a year-over-year decrease in revenue, partially offset by a decrease in the consumption of parts and supplies, a lower cost structure in North America as a result of the restructuring actions taken during fiscal 2005 and the continued focus on cost reduction and productivity improvements.

Managed and Professional Services

	2006			2005			$ Change		% Change
Revenue	$	740,998		$	710,002		$	30,996		4.4	%
Cost of revenue		547,284			527,659			19,625		3.7	%
Gross profit	$	193,714		$	182,343		$	11,371		6.2	%
Gross profit %		26.1	%		25.7	%

Managed Services is comprised of our On-site Managed Services business, which includes facilities management, copy center and mail room operations, and our Off-site Managed Services business, which is comprised primarily of Legal Document Services (“LDS”), a business focused on transactional document processing projects for both law firms and corporate legal departments. Professional Services includes the integration of hardware and software technologies that capture, manage, control and store output for customers’ document lifecycles. Our On-site Managed Services, Off-site Managed Services and Professional Services businesses represented 68.3%, 21.9% and 9.8% of total Managed and Professional Services revenue in fiscal 2006.

INA Managed and Professional Services revenue increased $35,358, or 5.4%, during the year ended September 30, 2006 compared to the year ended September 30, 2005. On-site Managed Services revenue, which represents approximately 12% of the total INA revenue mix, increased 8.0%, primarily due to the expansion of our existing customer base and also from an increase in net new contracts. Off-site Managed Services revenue, which represents approximately 4% of total INA revenue mix, declined 7.9%, primarily as a result of the decision to close 16 unprofitable locations during fiscal 2005, and continuing competitive pressure that resulted in a year-over-year reduction in the number of projects. Professional Services, which represents approximately 2% of our total INA revenue mix, increased 30% during fiscal 2006 compared to fiscal 2005. This increase was driven by the growth in connectivity and installation services associated with growth of new digital placements, as well as revenue increases in document assessments. Managed and Professional Services revenue in Europe declined by 7.7% from fiscal 2005. This decline was driven primarily by the cancellation of several unprofitable contracts throughout fiscal 2005. The increase in Managed and Professional Services gross profit margin was a result of a year-over-year improvement in On-Site contract profitability in North America and Europe.

Rental and Fees

	2006			2005			$ Change			% Change
Revenue	$	151,228		$	175,257		$	(24,029	)		(13.7	)%
Cost of revenue		45,288			51,664			(6,376	)		(12.3	)%
Gross profit	$	105,940		$	123,593		$	(17,653	)		(14.3	)%
Gross profit %		70.1	%		70.5	%

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Revenue generated from Rental and Fees, which includes rental income on operating leases, income from the sharing of gains on certain lease-end activities with GE in the U.S., and fees from GE for providing preferred services for lease generation in the U.S. (the “Preferred Fees”) decreased when compared to the same period of fiscal 2005, due primarily to the sale of the U.S. Retained Portfolio, which included the sale of certain operating leases. We expect to earn approximately $50,000 of Preferred Fees annually until the initial term of the U.S. Program Agreement terminates on March 31, 2009. Sharing revenue and associated costs of revenue decreased primarily due to the sale of the U.S. Retained Portfolio. As a result of the sale, we now realize a lower amount of revenue, but we incur no costs with respect to sharing of gains on certain lease-end activities with GE in the U.S.

Other Revenue

	2006			2005			$ Change			% Change
Finance income	$	48,018		$	105,272		$	(57,254	)		(54.4	)%
Other		52,256			137,742			(85,486	)		(62.1	)%
Total other revenue	$	100,274		$	243,014		$	(142,740	)		(58.7	)%
Finance interest expense	$	10,902		$	26,288		$	(15,386	)		(58.5	)%
Other		45,594			108,320			(62,726	)		(57.9	)%
Total cost of other revenue	$	56,496		$	134,608		$	(78,112	)		(58.0	)%
Finance income gross profit	$	37,116		$	78,984		$	(41,868	)		(53.0	)%
Other gross profit		6,662			29,422			(22,760	)		(77.4	)%
Total other gross profit	$	43,778		$	108,406		$	(64,628	)		(59.6	)%
Finance income gross profit %		77.3	%		75.0	%
Other gross profit %		12.7	%		21.4	%
Total gross profit %		43.7	%		44.6	%

Other Revenue includes finance income and revenue generated by our de-emphasized technology services and hardware businesses. Prior to fiscal 2006, Other Revenue also included revenue from our operating subsidiaries in Mexico and France, which were sold during fiscal 2005 and Kafevend, which was sold in the first quarter of fiscal 2006. The combined year-over-year impact of the sale of our operating subsidiaries in Mexico and France in fiscal 2005 and Kafevend in the first quarter of fiscal 2006 was $71,414. Finance income decreased $57,254 due to the impact of the run-off and sale of the U.S. Retained Portfolio and the sale of our German lease portfolio during the third quarter of fiscal 2006.

Selling and Administrative Expenses

	2006			2005			$ Change			% Change
Selling and administrative expenses	$	1,251,848		$	1,396,669		$	(144,821	)		(10.4	)%
Selling and administrative expenses as a % of revenue		29.6	%		31.9	%

Selling and administrative expenses decreased by $144,821, or 10.4%, during fiscal 2006 compared to fiscal 2005 and decreased as a percentage of revenue from 31.9% to 29.6%. In fiscal 2006, we continued to take aggressive actions to achieve our goal of reducing selling and administrative expenses through a combination of headcount and real estate reductions, discretionary expense reductions, freezing certain defined benefit plans and the elimination of unprofitable or non-strategic business lines to streamline our selling and administrative structure.

Significant changes in selling and administrative expenses impacting the Company were:

•  a decrease of $54,529 compared to fiscal 2005 as a result of lower spending for information technology, travel and other expenses due to spending actions taken during fiscal 2005 and fiscal 2006;

•  a decrease of approximately $21,462 related to the sale of businesses during fiscal 2005 and October 2005;

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•  a decrease of $11,926 related to rent and facilities expense primarily due to the closure of 16 LDS sites as a result of the restructuring actions taken during the second quarter of fiscal 2005 and the closure and consolidation of other facilities during the third and fourth quarters of fiscal 2005 offset slightly by charges incurred in fiscal 2006 related to other real estate closures as we continue to rationalize our real estate needs;

•  a decrease of $23,334 in professional fees related primarily to a decrease in marketing and other professional fees during fiscal 2006 compared to fiscal 2005, a one time charge of $7,000 in the fourth quarter of fiscal 2005 related to the termination of a consulting contract and lower fees incurred in fiscal 2006 compared to fiscal 2005 in our effort to comply with the Sarbanes-Oxley Act of 2002 (“SOX”);

•  a one time charge of $3,798 incurred in fiscal 2005 related to changes in certain U.K. pension liabilities;

•  pension expense, which is allocated between selling and administrative expense and cost of revenues based on the number of employees related to those areas, decreased from $43,079 in fiscal 2005 to $27,603 in fiscal 2006 as a result of the freeze of our U.S. Pension Plans and the change in the weighted average discount rate assumption. The year-over-year decline attributed specifically to selling and administrative was $9,569.

Other Items

	2006			2005		$ Change
Gain on divestiture of businesses and assets, net	$	11,497		$	11,531	$	(34	)
Asset impairments and restructuring (benefit) charge		(322	)		10,543		(10,865	)
Loss from the early extinguishment of debt		5,535			6,034		(499	)
Interest income		13,040			7,388		5,652
Interest expense		51,336			52,401		(1,065	)
Taxes on income		51,669			31,755		19,914
Income from continuing operations		106,249			73,195		33,054
Diluted earnings per common share — continuing operations	$	0.80		$	0.51	$	0.29

The $11,497 gain on divestiture of businesses and assets during the year ended September 30, 2006 relates primarily to the $6,396 gain from the sale of the U.S. Retained Portfolio in April 2006 and the $4,924 gain on the sale of Kafevend in October 2005. During fiscal 2005, we recognized a net gain of $11,531 as a result of the completion of the closing balance sheet audit related to the sale of certain assets and liabilities of our U.S. leasing business (the “U.S. Transaction”) and our Canadian lease portfolio (the “Canadian Transaction”) to GE in the U.S. and Canada, the sale of substantially all of our operations in Mexico and France and the sale of two small business units that provided technology equipment and service to customers.

The $5,535 loss incurred from the early extinguishment of debt during the year ended September 30, 2006 is the combination of the loss, including the write-off of unamortized costs, of $3,885 and $1,650, incurred from the tender of our 2008 Notes and the repurchase of the remaining balance of our Convertible Notes, respectively. During the year ended September 30, 2005, we repurchased $236,758 of our Convertible Notes for $239,763. As a result, we recognized a loss, including the write-off of unamortized costs, of $6,034 during fiscal 2005.

Interest income increased from fiscal 2005 due to an increase in the average interest rate and average invested cash balance during fiscal 2006.

Interest expense decreased slightly from fiscal 2005. This was the result of the reduction in our corporate debt, partially offset by the interest cost on the $225,000, 7.75% 10-year notes issued September 2005 (the “2015 Notes”) as compared to the 5% Convertible Notes which they replaced.

Our effective income tax rate was 32.7% and 30.3% for the years ended September 30, 2006 and 2005, respectively. The fiscal 2006 tax rate includes a non-recurring benefit on the divestiture of Kafevend, which resulted in no tax liability and lowered our overall effective income tax rate in fiscal 2006. In addition, the following discrete items are recorded in the year ended September 30, 2006: (1) a charge from our foreign earnings repatriation as discussed in Note 15 of the Notes to the Consolidated Financial Statements, (2) a charge resulting from the revaluation of a Canadian deferred tax asset driven by legislative tax rate changes, offset by (3) a benefit recognized from the release of a valuation allowance associated with capital loss carryforwards that we utilized to offset the

25

gain from the sale of the U.S. Retained Portfolio (4) a benefit from the release of a tax reserve for which the underlying tax exposure has been resolved, (5) a benefit from the revaluation of the state net operating loss (“NOL”) deferred tax asset driven by a Pennsylvania legislative change to annual NOL utilization limitations and (6) a benefit from the difference between our actual state tax liability upon the filing of our state tax returns compared to the deferred state tax provision. The fiscal 2005 tax rate benefited from tax planning strategies in Ireland and the reversal of valuation allowances of $3,539 as a result of the gain on the sale of our operating subsidiary in France. This benefit was partially offset by a limitation on the tax benefit associated with the sale of our Mexican operating subsidiary. Our consolidated tax valuation allowance was $28,483 and $30,946 at September 30, 2006 and 2005, respectively. For fiscal 2007, we expect our effective income tax rate to be between 36% and 37%.

Diluted earnings per common share from continuing operations were $0.80 for September 30, 2006, compared to $0.51 for September 30, 2005. This increase was attributable mainly to the impact of a year-over-year selling and administrative expense decrease of 10.4%, fewer outstanding shares of our common stock and the impact of one-time charges from restructuring actions taken during fiscal 2005, partially offset by lower gross profit dollars.

Fiscal 2005 Compared to Fiscal 2004

Summary of Consolidated Results

For fiscal 2005, we had total revenues of $4,377,305, representing a $188,403 or 4.1%, decline from fiscal 2004. This decline is a result of an overall decrease in finance income as a result of the sales of our North American leasing business and our operating subsidiaries in France and Mexico, lower sales of de-emphasized technology hardware, lower supply sales and lower Managed Services and Customer Services revenues. These decreases were partially offset by an increase in revenues year-over-year as a result of benefits realized from fees received under the U.S. Program Agreement and the Canadian Rider.

					Corporate
	IKON North		IKON		and
	America		Europe		Eliminations*			Total
Fiscal 2005
Revenues:
Equipment	$	1,560,977	$	206,035	$	—		$	1,767,012
Customer service and supplies		1,336,369		145,651		—			1,482,020
Managed and professional services		652,999		57,003		—			710,002
Rental and fees		169,540		5,717		—			175,257
Other		100,861		142,153		—			243,014
Total revenues		3,820,746		556,559		—			4,377,305
Gross profit:
Equipment		390,402		76,454		—			466,856
Customer service and supplies		626,558		43,922		—			670,480
Managed and professional services		175,821		6,522		—			182,343
Rental and fees		118,528		5,065		—			123,593
Other		60,747		47,659		—			108,406
Total gross profit		1,372,056		179,622		—			1,551,678
Selling and administrative		1,004,666		150,271		241,732			1,396,669
Gain on divestiture of businesses and assets, net		1,421		10,110		—			11,531
Asset impairments and restructuring charge		9,423		—		1,120			10,543
Operating income		359,388		39,461		(242,852	)		155,997
Loss from the early extinguishment of debt		—		—		6,034			6,034
Interest income		—		—		7,388			7,388
Interest expense		—		—		52,401			52,401
Income from continuing operations before taxes on income	$	359,388	$	39,461	$	(293,899	)	$	104,950

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					Corporate
	IKON North		IKON		and
	America		Europe		Eliminations*			Total
Fiscal 2004
Revenues:
Equipment	$	1,561,294	$	182,899	$	—		$	1,744,193
Customer service and supplies		1,368,756		136,788		—			1,505,544
Managed and professional services		662,937		57,824		—			720,761
Rental and fees		128,856		4,941		—			133,797
Other		311,176		150,237		—			461,413
Total revenues		4,033,019		532,689		—			4,565,708
Gross profit:
Equipment		427,003		64,460		—			491,463
Customer service and supplies		621,221		42,291		—			663,512
Managed and professional services		205,149		8,114		—			213,263
Rental and fees		95,556		4,308		—			99,864
Other		171,221		45,393		—			216,614
Total gross profit		1,520,150		164,566		—			1,684,716
Selling and administrative		1,072,116		139,279		259,312			1,470,707
Loss on divestiture of businesses and assets, net		11,427		—		—			11,427
Operating income		436,607		25,287		(259,312	)		202,582
Loss from the early extinguishment of debt		—		—		35,906			35,906
Interest income		—		—		3,259			3,259
Interest expense		—		—		51,318			51,318
Income from continuing operations before taxes on income	$	436,607	$	25,287	$	(343,277	)	$	118,617

* Corporate and eliminations, which is not treated as a reportable segment, includes certain selling and administrative functions such as finance, legal, marketing, human resources and executive costs.

Equipment

	2005			2004			$ Change			% Change
Revenue	$	1,767,012		$	1,744,193		$	22,819			1.3	%
Cost of revenue		1,300,156			1,252,730			47,426			3.8	%
Gross profit	$	466,856		$	491,463		$	(24,607	)		(5.0	)%
Gross profit %		26.4	%		28.2	%

Equipment revenue increased by $22,819, or 1.3%, compared to fiscal 2004 due mainly to the net impact of the relationship with GE and continued growth from the sale of color equipment. North American equipment sales decreased slightly due to competitive pressures and the impact of the newly introduced black and white models positioned at lower average selling prices, partially offset by the relationship with GE. Origination fees and sales of residual value to GE (not recognized as revenue when we had captive finance subsidiaries in North America) contributed $77,879 of incremental equipment revenue in fiscal 2005 compared to fiscal 2004. In addition, first quarter fiscal 2005 equipment revenues were impacted by changes in sales coverage and selling processes and sales incentives for our employees, as we launched important long-term initiatives in Professional Services and the Integrated Selling Model. U.S. revenues generated from the sale of color devices increased by 10% compared to fiscal 2004 due to higher demand for these products, particularly higher-end color production equipment, as new products were introduced at more affordable prices. As a percentage of U.S. equipment revenue, color devices increased from approximately 21% in fiscal 2004 to approximately 25% in fiscal 2005. U.S. revenues from sales of segment 5 and 6 black and white production equipment decreased approximately 15% compared to fiscal 2004 due to continued pricing pressure, a shift to lower-end products within this segment and new alternate products available

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in segment 4. U.S. placements of segment 5 and 6 black and white production equipment decreased 12% from fiscal 2004. U.S. revenues from the sale of segment 1-4 black and white office equipment declined approximately 5% compared to fiscal 2004. This decrease was primarily due to lower average selling prices as we offered attractive marketing bundles in an effort to increase market share in the mid-market customer base as noted by an increase in U.S. placements of segment 1-4 equipment of approximately 3% from the prior year. As of September 30, 2005, U.S. revenues from the sale of black and white office equipment represented approximately 55% of the U.S. equipment revenue, compared to approximately 56% in fiscal 2004.

European equipment revenues increased by $23,136, or 12.6%, compared to fiscal 2004, primarily due to the success of our City Expansion Strategy in Europe and also from a favorable currency benefit.

The decrease in Equipment gross profit margin from the prior year was primarily due to lower North American equipment margins resulting from competitive pricing and customer incentives and growth in lower-margin National Accounts program revenues. This is consistent with our continued market competitiveness coupled with strategic pricing and related marketing promotions to drive placement growth and market share.

Customer Service and Supplies

	2005			2004			$ Change			% Change
Revenue	$	1,482,020		$	1,505,544		$	(23,524	)		(1.6	)%
Cost of revenue		811,540			842,032			(30,492	)		(3.6	)%
Gross profit	$	670,480		$	663,512		$	6,968			1.1	%
Gross profit %		45.2	%		44.1	%

Customer Service and supplies revenue decreased by $23,524, or 1.6%, compared to fiscal 2004. INA customer service and supplies revenue decreased $32,387 due to lower average revenue per copy and the impact of specific concessions made to customers during the second quarter of fiscal 2005. These decreases were partially offset by an overall increase in copy volumes of approximately 2%, driven by a 9% increase in color copy volumes compared to fiscal 2004. Supply sales decreased compared to the prior year due to lower demand for fax and lower-end copier supplies. European Customer Service and Supplies revenue increased 6.5% from fiscal 2004 which were driven by an increase in copy volumes and the continued focus on color products.

Customer Services gross margin increased due to a lower cost structure as a result of the second quarter of fiscal 2005 restructuring actions, partially offset by the impact of specific concessions made to customers during fiscal 2005.

Managed and Professional Services

	2005			2004			$ Change			% Change
Revenue	$	710,002		$	720,761		$	(10,759	)		(1.5	)%
Cost of revenue		527,659			507,498			20,161			4.0	%
Gross profit	$	182,343		$	213,263		$	(30,920	)		(14.5	)%
Gross profit %		25.7	%		29.6	%

Managed Services revenue decreased by $18,162, or 2.7%. Off-site Managed Services of $176,034, declined $43,061, or 19.7%, from fiscal 2004. This decline is due mainly to the INA restructuring actions we took during the second quarter of fiscal 2005, which involved the closure of 16 sites, as well as continued pricing pressure and the impact of a large INA commercial imaging contract during the first quarter of fiscal 2004, which benefited fiscal 2004 revenues by $10,119. On-site Managed Services revenue, including facilities management, document production and mailroom operations of $477,793, grew 5.5% from fiscal 2004. This was a result of an increase in new contracts and the continued expansion of existing contracts. Professional Services revenue of $56,175 increased $7,403, or 15.2%, over prior year due to the growing demand for document assessment and workflow improvements by our customers. European Managed Services revenues decreased from fiscal 2004 due to a reduction of Off-site Managed Service locations due to the sale of substantially all of our operations in France in July 2005.

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Managed and Professional Services gross margin decreased by $30,920, or 14.5%, compared to the prior year. The Managed Services gross margin percentage during fiscal 2004 was negatively impacted by 43 basis points from the completion of a multi-year commercial imaging contract in which no profit was earned. In addition, Off-site Managed Services margins declined compared to prior year due to the impact of lower revenues. The Off-site Managed Services cost structure is less variable than our other lines of business; therefore, gross margin percentages are more heavily influenced by changes in revenue. The Professional Services gross margin percentage also decreased compared to fiscal 2004 due to an increase in staffing levels in advance of an expected increase in demand during the first half of fiscal 2005.

Rental and Fees

	2005			2004			$ Change		% Change
Revenue	$	175,257		$	133,797		$	41,460		31.0	%
Cost of revenue		51,664			33,933			17,731		52.3	%
Gross profit	$	123,593		$	99,864		$	23,729		23.8	%
Gross profit %		70.5	%		74.6	%

Revenue generated from Rental and Fees increased when compared to fiscal 2004, primarily because of the impact of fees received as a result of the GE relationship, including Preferred Fees during fiscal 2005 and 2004 of $41,653 and $25,335, respectively, and the related impact of lease-end sharing activities. As a result, the impact of the GE relationship positively impacted Rental and Fees revenue by $38,179 during fiscal 2005 compared to fiscal 2004. This increase can be primarily attributed to the fact that fiscal 2005 represented the first full year of our GE relationship, as the relationship began in mid fiscal 2004. We expect to earn approximately $50,000 of Preferred Fees annually until the initial term of the U.S. Program Agreement terminates on March 31, 2009. In addition, the net impact of the GE relationship (income from the sharing of gains on certain lease-end activities with GE as well as the Preferred Fees) positively impacted the Rental and Fees gross margin by approximately 210 basis points.

Other Revenue

	2005			2004			$ Change			% Change
Finance income	$	105,272		$	273,391		$	(168,119	)		(61.5	)%
Other		137,742			188,022			(50,280	)		(26.7	)%
Total other revenue	$	243,014		$	461,413		$	(218,399	)		(47.3	)%
Finance interest expense	$	26,288		$	89,416		$	(63,128	)		(70.6	)%
Other		108,320			155,383			(47,063	)		(30.3	)%
Total cost of other revenue	$	134,608		$	244,799		$	(110,191	)		(45.0	)%
Finance income gross profit	$	78,984		$	183,975		$	(104,991	)		(57.1	)%
Other gross profit		29,422			32,639			(3,217	)		(9.9	)%
Total other gross profit	$	108,406		$	216,614		$	(108,208	)		(50.0	)%
Finance income gross profit %		75.0	%		67.3	%
Other gross profit %		21.4	%		17.4	%
Total gross profit %		44.6	%		46.9	%

Other Revenue includes finance income and revenue generated by our de-emphasized technology services and hardware businesses. Other Revenue also includes revenue from our operating subsidiaries in Mexico and France, which were sold during fiscal 2005 and contributed to the year-over-year decline in revenue. Finance income is generated by our leasing subsidiaries as well as certain lease receivables not sold to GE as part of the U.S. Transaction. The decrease in finance income was primarily due to the continued run-off of the U.S. Retained Portfolio. In addition, finance income was impacted by the sale of our Canadian lease portfolio during the third quarter of fiscal 2004 as part of the Canadian Transaction. Accordingly, lease receivables sold as part of the Canadian Transaction

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did not generate finance income for us during fiscal 2005. These decreases were partially offset by a currency benefit of 0.8%. Sales of technology hardware declined by $27,654, or 43.4%, compared to fiscal 2004, as we did not renew several large customer relationships for fiscal 2005 as we continue to de-emphasize this business.

The gross margin percentage on finance income increased from 67.3% in fiscal 2004 to 75.0% in fiscal 2005. This change is attributable to European leasing revenues becoming a larger part of the finance income mix in fiscal 2005 compared to fiscal 2004. European leases are leveraged with a lower amount of debt; therefore, European leases generate higher profit margins than our sold North American leases. In addition, there was a lower leverage ratio on the U.S. lease receivable portfolio that we retained after the U.S. Transaction. As a result of our assumption of the public debt of IOS Capital, LLC (“IOSC”), our former U.S. leasing subsidiary sold to GE during fiscal 2004 (the 9.75% notes due 2004, Convertible Notes and the 2008 Notes (collectively, the “Additional Corporate Debt”) as part of the U.S. Transaction, interest on this debt, which was reported in “finance interest expense” prior to April 1, 2004, is now reported as “interest expense”. Accordingly, an additional $11,700 of interest expense related to the Additional Corporate Debt was recorded during fiscal 2005 in “interest expense” rather than “finance interest expense.” As a result, the gross margin on finance income was positively impacted by this change in classification.

Selling and Administrative Expenses

	2005			2004			$ Change			% Change
Selling and administrative expenses	$	1,396,669		$	1,470,707		$	(74,038	)		(5.0	)%
Selling and administrative expenses as a % of revenue		31.9	%		32.2	%

Selling and administrative expenses, which were unfavorably impacted by $9,640 due to foreign currency translation compared to the prior year, decreased by $74,038, or 5.0%, during fiscal 2005 compared to fiscal 2004, and decreased as a percentage of revenue from 32.2% to 31.9%.

The net impact of the U.S. Transaction and Canadian Transaction of $43,262 was a significant factor in the decrease of selling and administrative expense compared to fiscal 2004. Approximately $22,485 of this decrease was due to no lease default expense being required for either retained or sold IOSC lease receivables during fiscal 2005. Under the terms of the U.S. Program Agreement, GE assumed substantially all risks related to lease defaults for both the retained and sold lease receivables. The remaining decrease in selling and administrative expense attributable to the U.S. Transaction due to the transfer of over 300 employees to GE. Partially offsetting these decreases were increases in corporate costs to support the U.S. Transaction and Canadian Transaction including headcount and certain infrastructure enhancements. In addition, fees paid to GE to service our U.S. Retained Portfolio increased by $1,868 compared to fiscal 2004. Included within this increase is the impact of a refund received from GE of approximately $3,400 related to administrative fees paid to GE for servicing our retained U.S. Retained Portfolio during fiscal 2004.

Other Selling and Administrative Expenses

Other significant changes in selling and administrative expenses impacting the Company were:

•  a decrease in pension costs of $4,253 compared to fiscal 2004, due mainly to the impact of changes in actuarial assumptions. Pension expense is allocated between selling and administrative expense and cost of revenues based on the number of employees related to those areas;

•  a decrease of $8,896 in selling compensation and benefit costs due primarily to headcount reductions and a decline in revenues compared to fiscal 2004;

•  an increase of $10,060 related to expensing of stock based compensation due to adoption of SFAS 123(R) “Share Based Payment — Revised 2004” (“SFAS 123(R)”), during fiscal 2005. Fiscal 2004 results did not include any expense related to our stock option plans;

•  a decrease of $19,575 compared to fiscal 2004 as a result of lower spending for information technology, travel and other expenses due to discretionary spending reductions during fiscal 2005, partially offset by higher consulting fees from our internal controls certification efforts required by SOX;

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•  a decrease of $10,547 compared to fiscal 2004 related to a reduction of real estate facility costs primarily due to the closure of 16 LDS sites as a result of the restructuring actions taken during the second quarter of fiscal 2005 and the closure and consolidation of other facilities during the third and fourth quarters of fiscal 2005 as we continue to rationalize our real estate needs;

•  a charge of $6,112 incurred during fiscal 2005 to terminate several real estate leases during the year, representing both lease termination payments made to lessors as well as future lease payments for sites in which we ceased using the facility;

•  a charge of $7,000 for the termination of a consulting contract during the fourth quarter of fiscal 2005;

•  a charge of $1,000 incurred during fiscal 2005 related to the impact of Hurricanes Katrina and Rita;

•  a charge of $3,798 related to changes in certain U.K. pension liabilities; and

•  during fiscal 2004, we incurred a charge of $6,272 related to termination costs of a long-term disability plan and incurred a charge of $2,300 related to an adverse legal judgment we received on a claim in Canada.

Other Items

	2005			2004		$ Change
(Gain) loss on divestiture of businesses and assets	$	(11,531	)	$	11,427		(22,958	)
Asset impairments and restructuring charge		10,543			—		10,543
Loss from the early extinguishment of debt		6,034			35,906		(29,872	)
Interest income		7,388			3,259		4,129
Interest expense		52,401			51,318		1,083
Taxes on income		31,755			30,308		1,447
Income from continuing operations		73,195			88,309		(15,114	)
Diluted earnings per common share — continuing operations	$	0.51		$	0.58		(0.07	)

During fiscal 2005, we recognized a net gain of $11,531 as a result of the completion of the closing balance sheet audits related to the U.S. Transaction and the Canadian Transaction, the sale of substantially all of our operations in Mexico and France and the sale of two small business units that provided technology equipment and services to customers. During fiscal 2004, we recognized a net loss of $11,427 as a result of the U.S. Transaction and the Canadian Transaction.

During fiscal 2005, we took several actions to reduce costs, increase productivity and improve operating income. These actions involved our operations in our Business Document Services (“BDS”) (reported as a discontinued operation), Legal Document Services (“LDS”), our North American field organization and corporate staff and Mexico. These actions resulted in a restructuring charge of $10,543 in fiscal 2005. See “Restructuring” on page 38 for further information.

During fiscal 2005, we repurchased $236,758 of the Convertible Notes for $239,763. As a result of these repurchases, we recognized a loss, including the write-off of unamortized costs, of $6,034 during fiscal 2005. During fiscal 2004, we recorded a loss from the early extinguishment of debt of $35,906, as a result of the repurchase of various debt instruments.

Interest income increased from fiscal 2004 due to an increase in average interest rates during fiscal 2005 compared to fiscal 2004. The average invested cash balance remained relatively consistent year-over-year.

Interest expense increased due to the assumption of the Additional Corporate Debt as part of the U.S. Transaction. Interest on this debt, which was reported in “finance interest expense” prior to April 1, 2004, was subsequently reported as “interest expense.” This change resulted in approximately $11,700 of additional interest expense being recorded in “interest expense” for fiscal 2005 compared to the same period in fiscal 2004. This increase was partially offset by an overall lower average outstanding debt balance during fiscal 2005 compared to the same period during fiscal 2004 as a result of our efforts to improve our capital structure.

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The effective income tax rate was 30.3% and 25.6% for fiscal 2005 and fiscal 2004, respectively. The increase in the effective income tax rate is due primarily to certain non-recurring items that reduced the tax rate in fiscal 2004. These items were a tax benefit of $7,048 due mainly to the favorable settlement of a U.S. federal tax audit, the reversal of valuation allowances on state net operating loss carryovers of $4,720 as a result of the tax gain generated by the U.S. Transaction during fiscal 2004 and the reversal of valuation allowances on our Canadian net operating loss carryovers of $2,603 as a result of improved financial performance achieved by our Canadian operations. In addition, the tax benefit relating to the sale of our Mexican operations during the second quarter of fiscal 2005 was reduced due to capital loss limitations. Partially offsetting the increase in income tax expense is a tax benefit of $2,127 associated with the deferral of depreciation expense for tax purposes in Ireland and the reversal of valuation allowances of $3,539 as a result of the gain on the sale of our operating subsidiary in France. Our consolidated tax valuation allowance was $30,946 and $29,162 at September 30, 2005 and 2004, respectively.

Diluted earnings per common share from continuing operations were $0.51 for fiscal 2005 compared to $0.58 for fiscal 2004. This decline was attributable mainly to the impact of lower finance income due to the run-off of the retained U.S. lease portfolio and the impact of the U.S. transaction and the Canadian Transaction, the decrease in equipment gross margins, the impact of lower Customer Services and Managed Services revenues and the impact of expensing stock based compensation, which began on October 1, 2004, partially offset by the effect of the fiscal 2005 restructuring activities, the sale or closure of unprofitable operations and our cost reduction efforts during fiscal 2005.

Financial Condition and Liquidity

Cash Flows and Liquidity

The following summarizes cash flows for the year ended September 30, 2006 as reported in our consolidated statements of cash flows:

	2006
Cash provided by operating activities	$	97,791
Cash provided by investing activities		327,558
Cash used in financing activities		(389,805	)
Effect of exchange rate changes on cash and cash equivalents		4,990
Increase in cash and cash equivalents		40,534
Cash and cash equivalents at the beginning of the year		373,705
Cash and cash equivalents at the end of the year	$	414,239

Operating Cash Flows

For the year ended September 30, 2006, cash provided by operating activities was $97,791. Net income from continuing operations was $106,249 and non-cash operating expenses, which include items such as depreciation, amortization, stock based compensation expense, restructuring and asset impairment charges, provisions for losses on accounts receivable and leases, gains on divestiture of businesses and assets, loss on early extinguishment of debt, loss on disposal of property and equipment, pension expense and deferred income taxes, were $15,284. Significant sources of cash included a decrease in accounts receivable of $91,536 and a decrease in inventory of $29,204. Accounts receivable decreased mainly due to improved collections from our customers and the timing of payments from GE. Amounts due from third party financing companies, including GE, decreased to $88,812 at September 30, 2006, compared to $150,047 at September 30, 2005. In fiscal 2006 we continued to focus on improving our accounts receivable collections. Our days sales outstanding on trade accounts receivable improved steadily year-over-year and our aged accounts receivable balances greater than 90 days old and greater than 180 days old declined year-over-year from 9% and 3%, to 7% and 1%, respectively. Inventory decreased and inventory turns improved slightly as a result of centralized purchasing and improvements in managing inventory levels more closely with sales orders, thereby reducing the need for pre-positioned or excess inventory and also from a reduction in the number of days between the time a customer places an order to when that order is shipped and delivered to the

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customer. However, we do expect inventory to be approximately $15,000 higher in fiscal 2007 compared to fiscal 2006 as a result of new product introductions. Other sources of cash included a decrease in prepaid expenses and other current assets of $2,704 and an increase in deferred revenue of $3,220. Offsetting these sources of cash was a use of cash from operating assets and liabilities of $149,247, which includes a decrease in accounts payable of $23,594 due to lower spending and the timing of the payment of invoices and purchases from our vendors and contributions to our defined benefit pension plans of $100,210.

Included in the changes above were interest payments of $56,547 and income tax payments of $155,364 during fiscal 2006.

Investing Cash Flows

During the year ended September 30, 2006, we generated $327,558 of cash from investing activities, mainly attributable to proceeds of $242,043 from the sales of Kafevend, the U.S. Retained Portfolio and the German lease receivables sold to GE. In addition, we generated $145,989 from the sale and collection of lease receivables, net of new lease additions. We also generated proceeds from the sale of equipment on operating leases of $21,647. Significant uses of cash during fiscal 2006 included expenditures for property and equipment and for equipment on operating leases of $37,470 and $40,705, respectively. Capital expenditures for operating leases represent purchases of equipment that are placed on rental with our customers.

Financing Cash Flows

During fiscal year 2006, we used $389,805 of cash for financing activities, including $281,230 for debt repayments. These payments include $142,452 of non-corporate debt, $54,307 for the purchase of our Convertible Notes and $84,007 for the tender of our 2008 Notes. Other cash uses included a repurchase of 10,677 shares of our outstanding common stock for $131,190 (including related fees) and $21,009 for dividends, representing $0.16 per common share to shareholders of record. Partially offsetting these outflows were inflows from the issuance of $23,964 of non-corporate debt by our European leasing subsidiaries, the receipt of proceeds from stock option exercises of $22,182 and a tax benefit relating to the exercise of stock options of $5,696.

Contractual Obligations and Commitments

The following summarizes our significant contractual obligations and commitments as of September 30, 2006:

			Payments Due by Period
			Less Than
Contractual Obligations	Total		1 Year		1-3 Years		3-5 Years		Thereafter
Corporate debt (including estimated interest payments)	$	1,244,507	$	45,536	$	101,268	$	85,623	$	1,012,080
Non-corporate debt (including estimated interest payments)		162,261		162,213		48		—		—
Purchase commitments		92,216		92,163		53		—		—
Other long-term liabilities		130,283		7,439		23,240		15,549		84,055
Operating leases		320,703		105,060		123,575		57,287		34,781
Total	$	1,949,970	$	412,411	$	248,184	$	158,459	$	1,130,916

Non-corporate debt excludes the maturity of debt supporting certain lease and residual value guarantees of $63,960. This debt will not be repaid unless (1) GE is unable to recover lease payments from a lessee as a result of our retained ownership risk in certain lease receivables, in which case we would be required to repurchase the related lease receivable (since inception of our relationship with GE in 2004, we have not been required to repurchase any lease receivables under this scenario), or (2) an IKON service performance failure relating to certain sold lease receivables is determined to relieve the lessee of its lease payment obligations. We anticipate that total repurchases, if any, of these sold lease receivables as a result of our service performance will be immaterial. Payments on non-corporate debt are generally made from collections of our lease receivables. At September 30, 2006, non-corporate debt (excluding debt supporting certain lease and residual value guarantees) was $153,016 and

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lease receivables (excluding the present value and residual value of certain lease receivable guarantees of $58,308), net of allowances, were $247,076.

Payments of $22,921 for other long-term liabilities in which it is not possible to estimate the exact timing of payment are included in “Thereafter.” Planned contributions to our defined benefit plans have been included in the estimated period of payment. All other liabilities related to pension are included in “Thereafter” ($26,209) as required payments are based on actuarial data that has not yet been determined. Payment requirements may change significantly based on the outcome or changes of various actuarial assumptions and the impact of any future voluntary contributions we may make.

Purchase commitments include unrecorded enforceable agreements to purchase goods or services that specify all significant and enforceable terms, including: fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. Purchase commitments exclude agreements that are cancelable without penalty.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements as defined in Item 303(a)(4)(ii) of Regulation S-K, except for, certain indemnifications provided to GE, as discussed in Note 8 of the Notes to the Consolidated Financial Statements. We evaluate estimated losses for such indemnifications under Statement of Financial Accounting Standards (“SFAS”) No. 5, Accounting for Contingencies, as interpreted by FASB Interpretation No. (“FIN”) 45, Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others. We consider factors such as the degree of probability of an unfavorable outcome and the ability to make a reasonable estimate of the amount of loss. To date, we have not encountered material losses as a result of such obligations and have not accrued any material liabilities related to such indemnifications in our financial statements.

Liquidity Outlook

For fiscal 2007, we anticipate that we will generate cash from operations from $170,000 to $190,000. These expected results are primarily due to the generation of cash from net income. We expect a further reduction in accounts receivable of approximately $25,000 offset by an expected increase in inventory of approximately $15,000 and pension contributions of $10,000, including voluntary and involuntary contributions, during fiscal 2007. We expect net capital expenditures for the year to be between $70,000 and $90,000. In addition, during fiscal 2007, we expect to repurchase between $75,000 and $100,000 of our common stock and pay dividends of approximately $20,000.

We believe that our operating cash flows, together with our current cash position and other financing arrangements, will be sufficient to finance both short-term and long-term operating requirements, including capital expenditures and payment of dividends.

CRITICAL ACCOUNTING POLICIES

We have identified below the accounting policies critical to our business and results of operations. We determined the critical accounting policies by considering accounting policies that involve the most complex or subjective decisions or assessments. Our accounting policies are more fully described in Note 1 to our Consolidated Financial Statements included in Item 8 of this report. The methods, estimates and judgments we use in applying our accounting policies have a significant impact on the results we report in our financial statements. Some of our accounting policies require us to make difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain.

Revenue Recognition

We install the majority of the equipment we sell. Revenues for company-installed copier/printer equipment and technology hardware are recognized upon receipt of credit approval, a signed sale or lease contract and a

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“delivery and acceptance” certificate. The “delivery and acceptance” certificate confirms that the product has been delivered to and accepted by the customer under the sale or lease contract. Revenues for customer-installed copier/printer equipment and technology hardware are recognized upon credit approval, receipt of a signed sale or lease contract and delivery. We rarely offer equipment warranties in addition to those that are provided by the equipment manufacturer. Revenues for sales of supplies are recognized at time of shipment, following the placement of an order from a customer. Revenues for monthly equipment service and facilities management service are recognized in the month in which the service is performed. Professional Services revenues are recognized as earned. Revenues for other services and rentals are recognized in the period performed. For those customer leases under which IKON is the equipment lessor (“IKON Lease Paper”), the present value of payments due under sales-type lease contracts is recorded as revenue when products are delivered to and accepted by the customer, and finance income is recognized over the related lease term. Fees earned under the U.S. Program Agreement, the Canadian Rider and our German Program Agreement are recognized as they are earned.

The majority of our North American equipment transactions are with GE under the U.S. Program Agreement and Canadian Rider. Supporting our objective to provide complete solutions to our customers, in most cases, we enter into a service agreement with the end user when the copier/printer equipment is sold to GE. The typical service agreement includes a minimum number of copies for a base service fee plus an overage charge for any copies in excess of the minimum. For all other equipment transactions (not with GE), we often bundle a service contract with copier/printer equipment when it is sold to our customer. In those cases, revenue for each element of the bundled contract is derived from our national price lists for equipment and service. The national price lists for equipment include a price range between the manufacturers’ suggested retail price (“MSRP”) and the minimum price for which our sales force is permitted to sell equipment without prior approval from sales management. The price lists for equipment are updated monthly to reflect any supplier-communicated changes in MSRP and any changes in the fair value for which equipment is being sold to customers. The national price lists for service reflect the price of service charged to customers. The price lists for service are updated quarterly to reflect new service offerings and any changes in the competitive environment affecting the fair value for which service is being provided to customers. The national price lists, therefore, are representative of the fair value of each element of a bundled agreement when it is sold unaccompanied by the other elements. Revenue for a bundled contract is first allocated to service revenue using the fair value per our national price lists. The remaining revenue is allocated to equipment revenue and finance income based on a net present value calculation utilizing an appropriate interest rate that considers the creditworthiness of the customer, term of the lease, transaction size and costs of financing. Equipment revenue is compared to the national price lists and if it falls within the applicable price range, no adjustment is required. If the equipment revenue is not within the applicable price range per the national price lists, service and equipment revenues are proportionately adjusted while holding the interest rate constant, so that both service and equipment revenues fall within the price range per the national price lists.

As discussed under Item 9A, “Controls and Procedures,” during fiscal 2005, management identified certain control deficiencies in the Company’s internal controls over certain revenue and billing processes and, as a result, concluded that these deficiencies constituted a material weakness (the “Material Weakness”) in the Company’s internal control over financial reporting at September 30, 2005 and 2006. In light of the Material Weakness, we implemented processes and performed additional procedures designed to ensure that the financial statements are fairly stated and prepared in accordance with generally accepted accounting principles (see Item 9A, “— Controls and Procedures”).

Billed revenue, accounts receivable and deferred revenue are reduced based on estimates derived by a statistically valid analysis based on historical data to mitigate the financial impact of the Material Weakness. Changes to these estimates could have a material adverse or positive effect on our financial position and results of operations.

Goodwill

We evaluate goodwill in accordance with SFAS 142, “Goodwill and Other Intangible Assets.” We perform a goodwill impairment review in the fourth quarter of each fiscal year or when facts and circumstances indicate goodwill may be impaired. We perform the review by comparing the fair value of a reporting unit, including

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goodwill, to its carrying value. The impairment review involves a number of assumptions and judgments including the identification of the appropriate reporting units and the calculation of their fair value. We use a combination of discounted cash flow projections and terminal values to calculate fair value. Our estimate of future cash flows and terminal values includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows.

Income Taxes

Income taxes are determined in accordance with SFAS 109, “Accounting for Income Taxes” (“SFAS 109”), which requires recognition of deferred income tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. Under this method, deferred income tax liabilities and assets are determined based on the difference between the financial statement and tax basis of liabilities and assets using enacted tax rates in effect for the year in which the differences are expected to reverse. SFAS 109 also provides for the recognition of deferred tax assets if it is more likely than not that the assets will be realized in future years. A valuation allowance has been established for deferred tax assets for which realization is not likely. In assessing the valuation allowance, we have considered future taxable income and ongoing prudent and feasible tax planning strategies. However, in the event that we determine the value of a deferred tax asset has fluctuated from its net recorded amount, an adjustment to the deferred tax asset would be necessary.

Pension

We sponsor or have sponsored defined benefit pension plans for the majority of our employees. Plan benefits generally are based on years of service and compensation. We fund at least the minimum amount required by government regulations.

All U.S. employees hired before July 1, 2004 were eligible to participate in the U.S. tax-qualified defined benefit pension plan covering active employees (together with the Directors’ Retirement Plan and the Supplemental Executive Retirement Plan identified as the “U.S. Plans”). Effective September 30, 2005, the U.S. Plans were frozen, other than the Directors’ Retirement Plan, which was discontinued in 1997 and only provides benefits to three retired Directors. Accordingly, participants no longer accrue benefits under these plans. As a result of the freezing of the U.S. Plans, we recorded a curtailment charge of $2,852 during the three months ended December 31, 2005. Additionally, effective December 31, 2005, we froze one of our non-U.S. Plans. As a result of that freeze, we recorded a curtailment charge of $798 during the three months ended March 31, 2006.

Accounting for pensions requires the use of estimates and assumptions regarding numerous factors, including discount rates, rates of return on plan assets, compensation increases, mortality and employee turnover. Independent actuaries, in accordance with accounting principles generally accepted in the United States of America, perform the required calculations to determine expense and liabilities for pension benefits. Actual results that differ from our actuarial assumptions are generally accumulated and amortized over future periods.

Pension Assumptions

Assumptions used to determine periodic pension costs for the defined benefit pension plans were:

	Fiscal 2006						Fiscal 2005						Fiscal 2004
	U.S.			Non-U.S.			U.S.			Non-U.S.			U.S.			Non-U.S.
	Plans			Plans			Plans			Plans			Plans			Plans
Weighted average discount rates		5.3	%		5.3	%		6.3	%		5.8	%		6.0	%		5.7	%
Rates of increase in compensation levels		N/A			4.0			3.0			4.0			3.0			4.0
Expected long-term rate of return on assets		7.5			7.6			8.5			8.0			8.5			8.0

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Assumptions used to determine benefit obligations as of the end of each fiscal year for the defined benefit pension plans were:

	Ended September 30
	2006						2005						2004
	U.S.			Non-U.S.			U.S.			Non-U.S.			U.S.			Non-U.S.
	Plans			Plans			Plans			Plans			Plans			Plans
Weighted average discount rates		6.4	%		5.4	%		5.2	%		5.1	%		6.3	%		5.8	%
Rates of increase in compensation levels		N/A			4.0			3.0			4.0			3.0			4.0

The fiscal year 2006 assumptions used to determine net periodic benefit costs differed from the fiscal year 2005 assumptions used to determine the benefit obligations for the defined benefit pension plans as a result of the curtailment of the U.S. and one of our non-U.S. defined benefit pension plans in fiscal 2006.

The discount rate is determined at each measurement date, June 30, 2006, after consideration of numerous factors and indices. In particular, and with the assistance of our financial consultants, we review the following high quality, fixed income indices, as we believe these indices reflect the duration of the liabilities under the U.S. Plans:

•  Moody’s AA bond averages plus a spread to approximate the duration of our plan liabilities;

•  the zero coupon Treasury bond rates; and

•  the Citigroup Pension Discount Curve.

Prior to fiscal 2005, the discount rate for the U.S. Plans was based on the Moody’s AA bond index. Similar processes are followed to determine the discount rate for the non-U.S. Plans. The expected long-term rate of return on assets assumption is reviewed at each measurement date based on the pension plans’ investments and investment policies, and an analysis of the expected and historical returns of the capital markets, adjusted for current interest rates, as appropriate. For fiscal 2006, the asset allocation policy for the U.S. tax-qualified defined benefit pension plan provided for 50% of the Plan’s assets to be invested in equity securities and 50% to be invested in fixed income securities. On November 1, 2006, the policy was revised to provide for a more conservative asset allocation, in order to better match the Plan’s assets with the benefit obligations these assets are intended to fund. As a result, during November 2006, the assets of the U.S. tax-qualified defined benefit pension plan were reallocated such that approximately 70% are now invested in fixed income securities, and approximately 30% remain invested in equity securities. In determining fiscal 2007 net periodic pension expense for the U.S. Plans, the expected long-term rate of return was decreased to 7.25%.

Within any given fiscal year, significant differences may arise between the actual return and the expected return on plan assets. The value of plan assets, used in the calculation of pension expense, is determined on a calculated method that recognizes 25% of the difference between the actual fair value of assets and the expected calculated method. Gains and losses resulting from differences between actual experience and the assumptions are determined at each measurement date. For the U.S. Plans, gains and losses are amortized over 15 years. For the non-U.S. Plans, if the net gain or loss exceeds 10% of the greater of plan assets or liabilities, a portion is amortized into earnings in the following fiscal year.

The rate of increase in compensation levels is reviewed at each measurement date based on the long-term estimate of yearly compensation level increases given to employees.

Estimated sensitivities to the net periodic pension cost for the U.S. pension plans are as follows:

•  a 25 basis point change in the discount rates from those used would have changed fiscal 2006 pension expense by approximately $2,547;

•  a 25 basis point change in the expected rates of return from those used would have changed fiscal 2006 pension expense by approximately $1,034; and

•  a 25 basis point change in compensation levels from those used would have no impact on fiscal 2006 pension expense as a result of the freeze of the U.S. pension plans.

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A sensitivity analysis on the non-U.S. Plans has not been presented herein as the impact of such analysis would have an immaterial impact to net periodic pension cost.

Financial Impact of Pensions

Contributions to the U.S. Plans were $86,878 and $40,392, during fiscal 2006 and 2005, respectively. These contributions included voluntary contributions of $85,000 and $31,200 during fiscal 2006 and fiscal 2005, respectively, in anticipation of future funding requirements. Contributions to non-U.S. Plans were $13,332 and $3,716, during fiscal 2006 and 2005, respectively.

In fiscal 2007, we will contribute approximately $1,425 and $2,528 to our U.S. and non-U.S. Plans, respectively, in accordance with our funding requirements. We also expect to make additional voluntary contributions during fiscal 2007.

Net periodic pension expense was $27,603 in fiscal 2006, $43,079 in fiscal 2005 and $51,065 in fiscal 2004. The decrease in fiscal 2006 pension expense compared to fiscal 2005 pension expense was primarily due to the curtailment of the U.S. and one of our non-U.S. defined benefit pension plans in fiscal 2006, the change in the weighted average discount rate assumption and from the impact of expected returns associated with voluntary contributions to the U.S. Plans. The decrease in fiscal 2005 pension expense compared to fiscal 2004 pension expense was primarily due to the increase in the discount rates, the impact of restricting entrance into the U.S. Plans for employees hired on or after July 1, 2004, and the impact of expected returns associated with a $75,000 voluntary contribution to the U.S. Plans during fiscal 2004.

As of September 30, 2006, we had unrecognized net actuarial losses of $47,889 related to our U.S. Plans and $23,150 related to our non-U.S. Plans. Additionally, we had unrecognized prior service costs of $2,628. These unrecognized losses are primarily the result of a decrease in the discount rates over the last five years. At September 30, 2006, our U.S. and non-U.S. plans were under funded by $17,264 and $15,506, respectively, compared to an under funded position of $312,990 and $34,276, respectively as of September 30, 2005. The year-over-year improvement is a result of the freeze of the U.S. and one of our non-U.S Plans, changes in interest rates and the large voluntary contributions made during fiscal 2006. Even though our under funded position was significantly improved as of September 30, 2006, a change in future interest rates may have a material adverse or positive impact on the future funded status of the Plans.

When the fair value of pension plan assets is less than the accumulated benefit obligation, an additional minimum liability is recorded in other comprehensive income within Shareholders’ Equity. As of September 30, 2006 and 2005, Shareholders’ Equity includes a minimum liability, net of tax, of $41,291 and $127,704, respectively.

Effective September 30, 2005, the U.S. Plans were frozen and as a result, participants will no longer accrue benefits under these plans. Accordingly, the projected benefit obligation and the accumulated obligation of the U.S. Plans will be the same in future periods.

See Note 12 of the Notes to the Consolidated Financial Statements, included in Item 8 of this report, for additional information on our pension plans.

RESTRUCTURING

During fiscal 2005, we took several actions to reduce costs, increase productivity and improve operating income. These actions involved our operations in BDS, LDS, our North American field organization, our corporate staff and our operating subsidiary in Mexico.

Business Document Services

During the second quarter of fiscal 2005, we exited BDS, which provided off-site document management solutions, including digital print and fulfillment services. This exit was achieved by the closure or sale of 11 North American operating sites. As of September 30, 2005, all of the 11 BDS sites were closed or sold. Proceeds received from the sale of two sites were not material. As a result of this exit, the results of operations and cash flows of BDS

38

are classified as discontinued operations (see Note 16 of the Notes to the Consolidated Financial Statements, included in Item 8 of this report, for further information).

For the fiscal year ended September 30, 2006, pre-tax restructuring charges related to BDS were $444, and no additional asset impairment charges were incurred. For the fiscal year ended September 30, 2005, pre-tax restructuring and asset impairment charges related to BDS were $9,267 and $1,331, respectively. The pre-tax components of the restructuring, asset impairment charges and other costs for fiscal 2006 and 2005 are as follows:

	Fiscal Year Ended			Fiscal Year Ended
	September 30, 2006			September 30, 2005
Type of Charge
Restructuring charge (benefit):
Severance	$	(78	)	$	3,584
Contractual commitments		588			2,686
Contract termination		(66	)		2,997
Total restructuring charge		444			9,267
Asset impairment charge for fixed assets		—			1,331
Other non-restructuring items		(241	)		891
Total	$	203		$	11,489

The restructuring charge includes severance for the termination of 302 employees during fiscal 2005, and the asset impairment charge represents fixed asset write-offs. In addition, during fiscal 2005, we wrote-down inventories and other assets by $610 and recorded additional reserves for accounts receivable of $281, which are included in “other non-restructuring items” in the table above. During fiscal 2006, the additional reserves for accounts receivable were decreased by $241. These charges are included within discontinued operations.

Legal Document Services

LDS provides off-site document management solutions for the legal industry, including document imaging, coding and conversion services, legal graphics and electronic discovery. During fiscal 2005, we closed 16 of 82 LDS sites in North America to provide cost flexibility and savings.

As a result of the closure of these sites, we recorded a pre-tax restructuring charge of $46 for the fiscal year ended September 30, 2006. For the fiscal year ended September 30, 2005, pre-tax restructuring and asset impairment charges related to LDS were $2,094 and $229, respectively. The pre-tax components of the restructuring, asset impairment charges and other costs for fiscal 2006 and 2005 are as follows:

	Fiscal Year Ended			Fiscal Year Ended
	September 30, 2006			September 30, 2005
Type of Charge
Restructuring charge (benefit):
Severance	$	(23	)	$	1,322
Contractual commitments		68			612
Contract termination		1			160
Total restructuring charge		46			2,094
Asset impairment charge for fixed assets		—			229
Other non-restructuring items		(126	)		112
Total	$	(80	)	$	2,435

The restructuring charge includes severance for the termination of 157 employees during fiscal 2005. The asset impairment charge represents fixed asset write-offs. In addition, during fiscal 2005, we wrote-down inventories and other assets by $44 and recorded additional reserves for accounts receivable of $68, which are included in “other non-restructuring items” in the table above. During fiscal 2006, reserves for accounts receivable were decreased by $126.

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Field Organization and Corporate Staff Reduction

During fiscal 2005, we reorganized our field structure in North America to serve our customers in a more cost-effective manner, while maximizing sales potential. To achieve this, we expanded geographic coverage under certain area vice presidents, allowing us to reduce the number of our marketplaces. By streamlining our field leadership structure and reducing other corporate staff, we expect to save costs while maintaining our sales capabilities and services provided to customers. As a result of these actions, we recorded a pre-tax restructuring charge of $8,176 representing severance for 381 employees during the fiscal year ended September 30, 2005. In addition, we recorded asset impairments representing fixed asset write-offs in the amount of $112 during fiscal 2005. During fiscal 2006, we recorded a pre-tax restructuring benefit of $368 as a result of a revision to our original estimate based on more recent information that we did not have at the time the reserve was established.

Summarized Restructuring Activity

The pre-tax components of the restructuring and asset impairment charges for fiscal 2006 and fiscal 2005 are as follows:

	Fiscal Year Ended			Fiscal Year Ended
	September 30, 2006			September 30, 2005
Type of Charge
Restructuring charge:
Severance	$	(469	)	$	13,082
Contractual commitments		656			3,298
Contract termination		(65	)		3,157
Total restructuring charge		122			19,537
Asset impairment charge for fixed assets		—			1,672
Other non-restructuring items		(367	)		1,003
Total	$	(245	)	$	22,212

We calculated the asset impairment charges in accordance with SFAS 144. The proceeds received for sites sold or held for sale were not sufficient to cover the fixed asset balances and, as such, those balances were written off. Fixed assets associated with closed sites were written-off.

All restructuring costs were incurred within INA and Corporate.

The following presents a reconciliation of the restructuring charges in fiscal 2005 to the accrual balance remaining at September 30, 2006, which is included in other accrued expenses on the consolidated balance sheets:

			Cash			Non-Cash								Cash
	Fiscal 2005		Payments			Charges			Balance		Fiscal 2006			Payments			Ending Balance
	Charge		Fiscal 2005			Fiscal 2005			September 30, 2005		Adjustments*			Fiscal 2006			September 30, 2006
Severance	$	13,082	$	(11,107	)	$	—		$	1,975	$	(469	)	$	(1,506	)	$	—
Contractual commitments		3,298		(1,846	)		—			1,452		656			(1,211	)		897
Contract termination		3,157		(3,034	)		—			123		(65	)		(58	)		—
Asset impairments		1,672		—			(1,672	)		—		—			—			—
Other non-restructuring items		1,003		—			(1,003	)		—		(367	)		367			—
Total	$	22,212	$	(15,987	)	$	(2,675	)	$	3,550	$	(245	)	$	(2,408	)	$	897

* The adjustments in the table above are the result of revising our estimates based on more recent information, which we did not have at the time the reserve was established. The adjustments made during fiscal 2006 were not material to our consolidated financial statements.

The year ended September 30, 2006 included certain charges related to the restructuring of BDS, which is included as a discontinued operation (discussed at Note 16 to the consolidated financial statements, included in

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Item 8 of this report). The restructuring (benefit) charge for continuing operations was $(322) and $10,543 for fiscal 2006 and 2005, respectively.

The projected payments of the remaining balances of the charge, by fiscal year, are as follows:

	Fiscal 2007		Fiscal 2008		Fiscal 2009		Beyond		Total
Projected Payments
Contractual commitments	$	426	$	226	$	183	$	62	$	897

All contractual commitment amounts related to leases are shown net of projected sublease income. Projected sublease income was $527 at September 30, 2006. To the extent that sublease income cannot be realized, changes to the restructuring charges will be incurred in each period in which sublease income is not received.

The employees affected by the charge were as follows:

	Fiscal 2005
	Employee
	Terminations
Headcount Reductions
BDS		302
LDS		157
Field organization and corporate staff		381
Total		840

The sites affected by the charge were as follows:

			Sites Closed at
	Initial Planned Site		September 30,		Change in Estimate of
	Closures		2005		Site Closures
Site Closures
BDS		11		11		—
LDS		17		16		(1	)
Total		28		27		(1	)

During the third quarter of fiscal 2005, management determined that one of the 17 LDS sites initially approved for closing would remain in operation. As such, there were 16 sites affected and closed by the charge as of September 30, 2005. As of September 30, 2005, there were no additional employees to be terminated and there were no remaining sites to be closed related to the actions described above. The charges for contractual commitments relate to real estate lease contracts for certain sites that we have exited but are required to make payments over the balance of the lease term. The charges for contract termination represent costs incurred to immediately terminate contracts.

Item 7A.   Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Risk

Our exposure to market risk for changes in interest rates, if any, relates primarily to our invested cash balances and our non-corporate debt under our revolving asset securitization conduit financing agreement, which is used primarily to fund the lease receivables portfolio in the United Kingdom. This debt is current and at a variable rate. Our interest rate exposure is capped at 7.0% via an interest rate cap. As of September 30, 2006, we have essentially no exposure to market risk for changes in interest rates associated with our corporate long-term debt because all of our corporate long-term debt obligations are at fixed interest rates as shown below. We primarily enter into debt obligations to support general corporate purposes, including capital expenditures and working capital needs. The carrying amounts for cash and cash equivalents, accounts receivable and notes payable reported in the consolidated balance sheets approximate fair value.

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The table below presents principal amounts and related average interest rates by fiscal year of maturity for our long-term debt obligations, excluding $63,960 of debt supporting certain lease and residual value guarantees at September 30, 2006:

	2007			2008			2009		2010		2011		Thereafter
Corporate debt
Fixed rate	$	1,487		$	13,631		$	—	$	—	$	—	$	579,947
Average interest rate		5.0	%		7.3	%								7.2	%
Non-corporate debt
Variable rate	$	152,971		$	45		$	—	$	—	$	—	$	—
Average interest rate		6.0	%		6.2	%

The carrying amounts and fair value of our financial instruments, excluding $63,960 and $58,889 of debt supporting certain lease and residual value guarantees, at September 30, 2006 and 2005, respectively, are as follows:

	September 30,
	2006				2005
	Carrying				Carrying
	Amount		Fair Value		Amount		Fair Value
Long-term debt:
Bond issues	$	593,571	$	550,318	$	727,927	$	663,388
Sundry notes, bonds and mortgages		1,494		1,494		1,366		1,366
Non-corporate debt		153,016		153,016		465,777		458,645
Interest rate swaps		—		—		411		411

During the year ended September 30, 2006, our leased-backed notes were repaid or sold and the interest rate swap agreements were terminated or settled. The following table presents, as of September 30, 2005, information regarding the interest rate swap agreements to which we were a party: (i) the notional amount; (ii) the fixed interest rate payable by us; (iii) the variable interest rate payable to us by the counterparty under the agreement; (iv) the fair value of the instrument; and (v) the maturity date of the agreement.

September 30, 2005
Notional Amount		Fixed Interest Rate		Variable Interest Rate	Fair Value		Maturity Date
$	43,719		2.095%	LIBOR	$	411		July 2007

Foreign Exchange Risk

We have various non-U.S. operating locations that expose us to foreign currency exchange risk. Foreign denominated intercompany debt borrowed in one currency and repaid in another may be fixed via currency swap agreements. As of September 30, 2006 and 2005 we had no such arrangements of this nature in place.

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Item 8.   Financial Statements and Supplementary Data

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders

of IKON Office Solutions, Inc.

We have completed integrated audits of IKON Office Solutions, Inc.’s 2006 and 2005 consolidated financial statements and of its internal control over financial reporting as of September 30, 2006, and an audit of its 2004 consolidated financial statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Our opinions, based on our audits, are presented below.

Consolidated financial statements and financial statement schedule

In our opinion, the consolidated financial statements listed in the index appearing under Item 15(a)(1) present fairly, in all material respects, the financial position of IKON Office Solutions, Inc. and its subsidiaries (the “Company”) at September 30, 2006 and 2005, and the results of their operations and their cash flows for each of the three years in the period ended September 30, 2006 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the index appearing under Item 15(a)(2) presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and the financial statement schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements and the financial statement schedule based on our audits. We conducted our audits of these statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit of financial statements includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

As discussed in Note 11 the Company adopted FASB Statement No. 123(R) “Share-Based Payment” during the year ended September 30, 2005 to record the impact of stock-based compensation.

Internal control over financial reporting

Also, we have audited management’s assessment, included in Management’s Report on Internal Control Over Financial Reporting appearing under Item 9A, that IKON Office Solutions, Inc. did not maintain effective internal control over financial reporting as of September 30, 2006, because the Company did not maintain effective controls over the accuracy and validity of revenue, accounts receivable and deferred revenue, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting. Our responsibility is to express opinions on management’s assessment and on the effectiveness of the Company’s internal control over financial reporting based on our audit.

We conducted our audit of internal control over financial reporting in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. An audit of internal control over financial reporting includes obtaining an understanding of internal control over financial reporting, evaluating management’s assessment, testing and evaluating the design and operating effectiveness of internal control, and performing such other procedures as we consider necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinions.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in

43

accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

A material weakness is a control deficiency, or combination of control deficiencies, that results in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected. The following material weakness has been identified and included in management’s assessment. As of September 30, 2006 the Company did not maintain effective controls over the accuracy and validity of revenue, accounts receivable and deferred revenue. Specifically, the Company’s controls over (i) the timely issuance of invoice adjustments, (ii) the initiation of customer master records and contracts to ensure consistent billing of periodic charges, (iii) the collection of accurate meter readings from equipment to ensure the accurate generation of customer invoices and (iv) the segregation of incompatible duties within the billing function were deficient. Because as of September 30, 2006, these control deficiencies could result in a misstatement of the aforementioned accounts that would result in a material misstatement to the Company’s interim or annual consolidated financial statements that would not be prevented or detected, management has determined that these control deficiencies, in the aggregate, constitute a material weakness. This material weakness was considered in determining the nature, timing and extent of audit tests applied in our audit of the September 30, 2006 consolidated financial statements, and our opinion regarding the effectiveness of the Company’s internal control over financial reporting does not affect our opinion on those consolidated financial statements.

In our opinion, management’s assessment that IKON Office Solutions, Inc. did not maintain effective internal control over financial reporting as of September 30, 2006, is fairly stated, in all material respects, based on criteria established in Internal Control — Integrated Framework issued by the COSO. Also, in our opinion, because of the effect of the material weakness described above on the achievement of the objectives of the control criteria, IKON Office Solutions, Inc. has not maintained effective internal control over financial reporting as of September 30, 2006, based on the criteria established in Internal Control — Integrated Framework issued by the COSO.

PricewaterhouseCoopers LLP

Philadelphia, Pennsylvania

December 1, 2006

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IKON OFFICE SOLUTIONS, INC.

CONSOLIDATED STATEMENTS OF INCOME

	Fiscal Year Ended September 30
	2006			2005			2004
	(in thousands, except per share data)
Revenues
Equipment	$	1,790,188		$	1,767,012		$	1,744,193
Customer service and supplies		1,445,561			1,482,020			1,505,544
Managed and professional services		740,998			710,002			720,761
Rental and fees		151,228			175,257			133,797
Other		100,274			243,014			461,413
		4,228,249			4,377,305			4,565,708
Cost of Revenues
Equipment		1,339,862			1,300,156			1,252,730
Customer service and supplies		797,541			811,540			842,032
Managed and professional services		547,284			527,659			507,498
Rental and fees		45,288			51,664			33,933
Other		56,496			134,608			244,799
		2,786,471			2,825,627			2,880,992
Gross Profit
Equipment		450,326			466,856			491,463
Customer service and supplies		648,020			670,480			663,512
Managed and professional services		193,714			182,343			213,263
Rental and fees		105,940			123,593			99,864
Other		43,778			108,406			216,614
		1,441,778			1,551,678			1,684,716
Selling and administrative		1,251,848			1,396,669			1,470,707
(Gain) loss on divestiture of businesses and assets, net		(11,497	)		(11,531	)		11,427
Asset impairments and restructuring (benefit) charge		(322	)		10,543			—
Operating income		201,749			155,997			202,582
Loss from the early extinguishment of debt, net		5,535			6,034			35,906
Interest income		13,040			7,388			3,259
Interest expense		51,336			52,401			51,318
Income from continuing operations before taxes on income		157,918			104,950			118,617
Taxes on income		51,669			31,755			30,308
Income from continuing operations		106,249			73,195			88,309
Discontinued Operations
Operating loss		(78	)		(20,709	)		(7,623	)
Tax benefit		31			8,180			3,008
Net loss from discontinued operations		(47	)		(12,529	)		(4,615	)
Net income	$	106,202		$	60,666		$	83,694
Basic Earnings (Loss) Per Common Share
Continuing operations	$	0.81		$	0.52		$	0.60
Discontinued operations		0.00			(0.09	)		(0.03	)
Net income	$	0.81		$	0.43		$	0.57
Diluted Earnings (Loss) Per Common Share
Continuing operations	$	0.80		$	0.51		$	0.58
Discontinued operations		0.00			(0.08	)		(0.03	)
Net income	$	0.80		$	0.43		$	0.55
Cash dividends per common share	$	0.16		$	0.16		$	0.16

See notes to consolidated financial statements.

45

IKON OFFICE SOLUTIONS, INC.

CONSOLIDATED BALANCE SHEETS

	September 30
	2006			2005
	(in thousands)
Assets
Cash and cash equivalents	$	414,239		$	373,705
Restricted cash		—			18,272
Accounts receivable, net (Note 2)		586,246			678,313
Lease receivables, net (Note 3)		83,051			317,928
Inventories		214,792			241,470
Prepaid expenses and other current assets		34,742			42,660
Deferred taxes (Note 15)		46,504			55,566
Total current assets		1,379,574			1,727,914
Long-term lease receivables, net (Note 3)		222,333			503,281
Equipment on operating leases, net (Note 5)		83,248			101,614
Property and equipment, net (Note 5)		144,453			144,309
Deferred taxes		30,215			—
Goodwill (Note 6)		1,297,333			1,280,578
Other assets		74,543			74,123
Total Assets	$	3,231,699		$	3,831,819
Liabilities
Current portion of corporate debt (Note 7)	$	1,487		$	1,137
Current portion of non-corporate debt (Note 7)		152,971			299,359
Trade accounts payable		220,585			240,306
Accrued salaries, wages and commissions		109,090			94,614
Deferred revenues		118,146			111,890
Taxes payable		15,831			26,218
Other accrued expenses		139,590			163,816
Total current liabilities		757,700			937,340
Long-term corporate debt (Note 7)		593,578			728,156
Long-term non-corporate debt (Note 7)		64,005			225,307
Deferred taxes (Note 15)		—			20,853
Other long-term liabilities		130,283			349,819
Commitments and contingencies (Note 8)
Shareholders’ Equity
Common stock, no par value		1,044,633			1,030,462
Retained earnings		828,255			755,864
Accumulated other comprehensive income (loss)		59,169			(65,426	)
Cost of common shares in treasury		(245,924	)		(150,556	)
Total Shareholders’ Equity		1,686,133			1,570,344
Total Liabilities and Shareholders’ Equity	$	3,231,699		$	3,831,819
Supplemental Information
Shares of common stock authorized		300,000			300,000
Shares of common stock issued		150,624			150,140
Treasury stock		21,695			14,390
Shares of common stock outstanding		128,929			135,750
Series 12 preferred stock, no par value: authorized 480 shares; none issued or outstanding		—			—

See notes to consolidated financial statements.

46

IKON OFFICE SOLUTIONS, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

	Fiscal Year Ended September 30
	2006			2005			2004
	(in thousands)
Cash Flows from Operating Activities
Net income	$	106,202		$	60,666		$	83,694
Net loss from discontinued operations		(47	)		(12,529	)		(4,615	)
Income from continuing operations		106,249			73,195			88,309
Additions (deductions) to reconcile net income to net cash provided by (used in) operating activities:
Depreciation		70,070			73,110			81,894
Amortization		3,300			5,256			8,570
(Gain) loss from divestiture of businesses and assets		(11,497	)		(11,531	)		11,427
Loss on disposal of property and equipment		4,057			3,729			5,125
Provision for losses on accounts receivable		2,165			14,237			7,684
Restructuring and asset impairment (benefit) charge		(322	)		10,543			—
Provision for deferred income taxes		(95,261	)		(102,972	)		(289,380	)
Provision for lease default reserves		437			2,929			28,226
Stock-based compensation expense		9,197			10,060			515
Pension expense		27,603			43,079			51,065
Loss from the early extinguishment of debt		5,535			6,034			35,906
Changes in operating assets and liabilities, net of divestiture of businesses:
Decrease (increase) in accounts receivable		91,536			37,288			(252,755	)
Decrease (increase) in inventories		29,204			(14,116	)		(5,951	)
Decrease (increase) in prepaid expenses and other current assets		2,704			8,003			(39,804	)
(Decrease) increase in accounts payable		(23,594	)		(68,557	)		57,838
Increase in deferred revenue		3,220			2,058			9,944
Decrease in accrued expenses		(11,346	)		(1,694	)		(54,638	)
Contributions to pension plans		(100,210	)		(44,108	)		(97,500	)
Decrease in taxes payable		(11,632	)		(28,098	)		(9,408	)
Decrease in accrued restructuring		(1,534	)		(8,306	)		—
Other		(931	)		218			(2,452	)
Net cash provided by (used in) continuing operations		98,950			10,357			(365,385	)
Net cash used in discontinued operations		(1,159	)		(13,076	)		(6,742	)
Net cash provided by (used in) operating activities		97,791			(2,719	)		(372,127	)
Cash Flows from Investing Activities
Proceeds from the divestiture of businesses and assets (Note 13)		242,043			23,107			1,849,148
Expenditures for property and equipment		(37,470	)		(28,000	)		(37,725	)
Expenditures for equipment on operating leases		(40,705	)		(44,149	)		(52,459	)
Proceeds from the sale of equipment on operating leases		21,647			23,677			12,003
Proceeds from the sale of lease receivables (Note 3)		201,687			249,083			383,381
Lease receivables — additions		(348,119	)		(385,630	)		(1,191,212	)
Lease receivables — collections		292,421			531,267			1,172,942
Proceeds from life insurance (cash surrender value)		—			55,343			—
Other		(3,946	)		(1,032	)		(7,639	)
Net cash provided by continuing operations		327,558			423,666			2,128,439
Net cash provided by (used in) discontinued operations		—			1,558			(1,319	)
Net cash provided by investing activities		327,558			425,224			2,127,120
Cash Flows from Financing Activities
Short-term corporate debt repayments, net		(30	)		(774	)		(3,167	)
Repayment of other borrowings		(7,786	)		(3,429	)		(60,047	)
Proceeds from the issuance of long-term corporate debt		—			227,049			1,055
Debt issuance costs		(2,510	)		(4,140	)		—
Long-term corporate debt repayments		(138,748	)		(300,723	)		(327,929	)
Non-corporate debt — issuances		23,964			18,756			440,974
Non-corporate debt — repayments		(142,452	)		(366,481	)		(1,676,603	)
Dividends paid		(21,009	)		(22,393	)		(23,476	)
Decrease in restricted cash		2,127			8,760			68,815
Proceeds from option exercises		22,182			4,787			10,154
Tax benefit relating to stock plans		5,696			1,843			—
Purchase of treasury shares		(131,190	)		(86,943	)		(78,124	)
Other		(49	)		—			—
Net cash used in financing activities		(389,805	)		(523,688	)		(1,648,348	)
Effect of exchange rate changes on cash and cash equivalents		4,990			1,937			6,276
Net increase (decrease) in cash and cash equivalents		40,534			(99,246	)		112,921
Cash and cash equivalents at the beginning of the year		373,705			472,951			360,030
Cash and cash equivalents at the end of the year	$	414,239		$	373,705		$	472,951

See notes to consolidated financial statements.

47

IKON OFFICE SOLUTIONS, INC.

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY

	Fiscal Year Ended September 30
	2006			2005			2004
Common Stock
Balance, beginning of year	$	1,030,462		$	1,020,603		$	1,013,192
Stock based compensation expense		9,197			10,060			515
Tax benefit relating to stock plans		5,696			1,843			5,428
Other, net		(722	)		(2,044	)		1,468
Balance, end of year	$	1,044,633		$	1,030,462		$	1,020,603
Retained Earnings
Balance, beginning of year	$	755,864		$	723,847		$	666,118
Net income		106,202			60,666			83,694
Cash dividends declared:
Common stock, per share: 2006 — $0.16; 2005 — $0.16; 2004 — $0.16		(21,009	)		(22,393	)		(23,476	)
Issuance of treasury shares		(12,802	)		(6,256	)		(2,489	)
Balance, end of year	$	828,255		$	755,864		$	723,847
Accumulated Other Comprehensive Income (Loss)
Balance, beginning of year	$	(65,426	)	$	20,195		$	(60,791	)
Translation adjustment		38,444			(4,402	)		42,542
SFAS 133 adjustment		(262	)		85			12,104
Minimum pension liability adjustment		86,413			(81,304	)		26,340
Other comprehensive income (loss)		124,595			(85,621	)		80,986
Balance, end of year	$	59,169		$	(65,426	)	$	20,195
Treasury Stock
Balance, beginning of year	$	(150,556	)	$	(76,927	)	$	(13,099	)
Purchases		(131,190	)		(86,943	)		(78,124	)
Exercise of options		35,031			11,097			13,643
Issuance of shares for employee stock plans		791			2,217			653
Balance, end of year	$	(245,924	)	$	(150,556	)	$	(76,927	)
Comprehensive Income (Loss)
Net income	$	106,202		$	60,666		$	83,694
Other comprehensive income (loss) per above		124,595			(85,621	)		80,986
Comprehensive income (loss)	$	230,797		$	(24,955	)	$	164,680
Components of Accumulated Other Comprehensive Income (Loss)
Accumulated translation	$	100,460		$	62,016		$	66,418
Net gain on derivative financial instruments, net of tax expense of: 2005 — $(150); 2004 — $(106)		—			262			177
Minimum pension liability		(41,291	)		(127,704	)		(46,400	)
Balance, end of year	$	59,169		$	(65,426	)	$	20,195

See notes to consolidated financial statements.

48

IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

IKON Office Solutions, Inc. (“IKON” or the “Company”) delivers integrated document management systems and solutions, enabling customers to improve document workflow and increase efficiency. We offer financing in North America through a program agreement (the “U.S. Program Agreement”) with General Electric Capital Corporation (“GE”) in the U.S., and a rider to the U.S. Program Agreement (the “Canadian Rider”) with GE in Canada. We entered into the U.S. Program Agreement and Canadian Rider in 2004 as part of the sale of certain assets and liabilities of our U.S. leasing business (the “U.S. Transaction”) and our Canadian lease portfolio (the “Canadian Transaction”) to GE in the U.S. and Canada, respectively. We sold additional assets, namely retained lease receivables (the “U.S. Retained Portfolio”), to GE as of April 1, 2006 (the “U.S. Retained Portfolio Sale” and, together with the U.S. Program Agreement, the Canadian Rider and the U.S. Transaction, the “Transactions”) and amended the U.S. Program Agreement to reflect such sale. We also sold German lease receivables to GE as of June 8, 2006 and entered into a five year program agreement (the “German Program Agreement”) designating GE as our preferred lease financing source in Germany. References herein to “we,” “us,” “our,” “IKON” or the “Company” refer to IKON Office Solutions, Inc. and its subsidiaries unless the context specifically requires otherwise. All dollar and share amounts are in thousands, except per share data or as otherwise noted.

1.   SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The consolidated financial statements include the accounts of the Company and its subsidiaries. Intercompany accounts and transactions have been eliminated in consolidation.

Use of Estimates

The preparation of consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect amounts reported in the consolidated financial statements and notes. Actual results could differ from those estimates and assumptions.

Revenue Recognition

We install the majority of the equipment we sell. Revenues for company-installed copier/printer equipment and technology hardware, included in net sales, are recognized upon receipt of credit approval, a signed sale or lease contract and a “delivery and acceptance” certificate. The “delivery and acceptance” certificate confirms that the product has been delivered to and accepted by the customer under the sales or lease contract. Revenues for customer-installed copier/printer equipment and technology hardware, included in equipment revenues, are recognized upon credit approval, receipt of a signed sale or lease contract and delivery. Generally, we do not offer any equipment warranties in addition to those that are provided by the equipment manufacturer. Revenues for sales of supplies are recognized at time of shipment, following the placement of an order from a customer. Revenues for monthly equipment service and facilities management service are recognized in the month in which the service is performed. Professional Services revenues are recognized as earned. Revenues for other services and rentals are recognized in the period performed. For those customer leases under which IKON is the equipment lessor (“IKON Lease Paper”), the present value of payments due under sales-type lease contracts is recorded as revenue within equipment revenues when products are delivered to and accepted by the customer, and finance income is recognized over the related lease term. Fees earned under the U.S. Program Agreement and the Canadian Rider are recognized as they are earned (see Note 13).

The majority of our North American equipment transactions are with GE under the U.S. Program Agreement and Canadian Rider. Supporting our objective to provide complete solutions to our customers, in most cases, we enter into a service agreement with the end user when the copier/printer equipment is sold to GE.

The typical service agreement includes a minimum number of copies for a base service fee plus an overage charge for any copies in excess of the minimum. For all other equipment transactions (not with GE), we often

49

IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

bundle a service contract with copier/printer equipment when it is sold to our customer. In those cases, revenue for each element of the bundled contract is derived from our national price lists for equipment and service. The national price lists for equipment include a price range between the manufacturers’ suggested retail price (“MSRP”) and the minimum price for which our sales force is permitted to sell equipment without prior approval from sales management. The price lists for equipment are updated monthly to reflect any supplier-communicated changes in MSRP and any changes in the fair value for which equipment is being sold to customers. The national price lists for service reflect the price of service charged to customers. The price lists for service are updated quarterly to reflect new service offerings and any changes in the competitive environment affecting the fair value for which service is being provided to customers. The national price lists, therefore, are representative of the fair value of each element of a bundled agreement when it is sold unaccompanied by the other elements. Revenue for a bundled contract is first allocated to service revenue using the fair value per our national price lists. The remaining revenue is allocated to equipment revenue and finance income based on a net present value calculation utilizing an appropriate interest rate that considers the creditworthiness of the customer, term of the lease, transaction size and costs of financing. Equipment revenue is compared to the national price lists and if it falls within the applicable price range, no adjustment is required. If the equipment revenue is not within the applicable price range, service and equipment revenues are proportionately adjusted while holding the interest rate constant, so that both service and equipment revenues fall within the price range per the national price lists.

Billed revenue, accounts receivable and deferred revenue are reduced based on estimates derived by a statistically valid analysis based on historical data to mitigate the financial impact of the Material Weakness described in Item 9A of this report. Changes to these estimates could have a material effect on our financial position and results of operations.

Advertising

Advertising costs are expensed the first time the advertisement is run. Advertising expense was $2,116, $3,116 and $5,863 for fiscal 2006, fiscal 2005 and fiscal 2004, respectively.

Income Taxes

Income taxes are determined in accordance with Statement of Financial Accounting Standards (“SFAS”) 109 “Accounting for Income Taxes” (“SFAS 109”), which requires recognition of deferred income tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. Under this method, deferred income tax liabilities and assets are determined based on the difference between the financial statement and tax basis of liabilities and assets using enacted tax rates in effect for the year in which the differences are expected to reverse. SFAS 109 also provides for the recognition of deferred tax assets if it is more likely than not that the assets will be realized in future years. A valuation allowance has been established to reduce deferred taxes to the amount that is more likely than not to be realized due to items discussed in Note 15.

Sales Taxes

We present taxes assessed by a governmental authority including sales, use, value added and excise taxes on a net basis and therefore the presentation of these taxes is excluded from our revenues and is shown as a liability on our balance sheet until remitted to the taxing authorities.

Cash and Cash Equivalents

We consider all highly liquid investments with original maturities of three months or less at the date of purchase to be cash equivalents.

50

IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Restricted Cash

Restricted cash primarily represented the cash that had been collected on the leases that were pledged as collateral for lease-backed notes. This cash was segregated within two business days into a trust account and the cash was used to pay the principal and interest on lease-backed notes as well as any associated administrative expenses. The level of restricted cash was impacted from one period to the next by the volume of the leases pledged as collateral on the lease-backed notes and timing of collections on such leases.

Book Overdrafts

We had $6,775 and $17,107 of book overdrafts (outstanding checks on zero balance disbursement bank accounts that are funded from an investment account maintained with another financial institution upon presentation for payment) included within our accounts payable balance at September 30, 2006 and 2005, respectively. The changes in these book overdrafts are included as a component of cash flows from operations in our consolidated statements of cash flows.

Supplier Allowances

We receive allowances from our suppliers through a variety of programs and arrangements. Supplier rebates and other miscellaneous incentives are earned based on purchases or product sales and are accrued ratably over the purchase of the related product, but only if it is probable that the required volume levels will be reached. These monies are recorded as a reduction of inventories and are recognized as a reduction to cost of sales as the related inventories are sold. The Company’s vendor funding arrangements do not provide for any reimbursement arrangements that are for specific, incremental, identifiable costs that are permitted under Emerging Issues Task Force Issue (“EITF”) No. 02-16, “Accounting by a Customer (Including a Reseller) for Cash Consideration Received from a Vendor” for the funding to be recorded as a reduction to advertising or other selling and administrative expenses.

Sale of Lease Receivables

From time-to-time, we sell lease receivables to GE and other syndicators (the “Purchasers”). The lease receivables are removed from our balance sheet at the time they are sold. Sales and transfers that do not meet the criteria for surrender of control are accounted for as borrowings. Lease receivables are considered sold when they are transferred beyond the reach of our creditors, the Purchasers have the right to pledge or exchange the assets and we have surrendered control over the rights and obligations of the lease receivables.

Inventories

Inventories are stated at the lower of cost or market using the average cost or specific identification methods and consist of finished goods available for sale. We write down our inventory for estimated obsolescence or unmarketable inventory equal to the difference between the cost of inventory and estimated market value based upon assumptions about future demand and market conditions. If actual market conditions are less favorable than those anticipated, inventory adjustments may be required.

Long-Lived Assets

Property and equipment are recorded at cost. The cost and related accumulated depreciation of assets sold, retired or otherwise disposed of are removed from the respective accounts and any resulting gains or losses are

51

IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

included in the consolidated statements of income. Depreciation is computed for financial reporting purposes using the straight-line method over the estimated useful lives of the related assets as follows:

Equipment on operating leases	1-5 years
Production equipment	3-5 years
Furniture and office equipment	3-7 years
Capitalized software	3-10 years
Leasehold improvements	shorter of the asset life or term of lease
Buildings	20 years

Maintenance and repairs are charged to operations; replacements and betterments are capitalized. We capitalize certain costs, such as software coding, installation and testing, that are incurred to purchase or to create and implement internal use computer software in accordance with Statement of Position 98-1, “Accounting for the Costs of Computer Software Developed or Obtained for Internal Use.” Depreciation expense related to capitalized software was $17,024, $16,922 and $19,402 in fiscal 2006, 2005 and 2004, respectively.

The fair value of asset retirement obligations are recognized in the period in which they are incurred if a reasonable estimate of fair value can be made. The associated asset retirement costs are capitalized as part of the carrying amount of the long-lived asset and subsequently allocated to expense over the assets’ future life. At September 30, 2006 and 2005, we had no significant asset retirement obligations.

In the event that facts and circumstances indicate that the carrying value of long-lived assets may be impaired, we perform a recoverability evaluation. If the evaluation indicates that the carrying amount of the asset is not recoverable from our undiscounted cash flows, then an impairment loss is measured by comparing the carrying amount of the asset to its fair value.

Goodwill

Goodwill is tested at least annually for impairment utilizing a two-step method for determining goodwill impairment. In the first step, we determine the fair value of the reporting unit using expected future discounted cash flows and estimated terminal values. If the net book value of the reporting unit exceeds the fair value, we would then perform the second step of the impairment test which requires allocation of the reporting unit’s fair value of all of its assets and liabilities in a manner similar to a purchase price allocation, with any residual fair value being allocated to goodwill. The fair value of the goodwill is then compared to the carrying amount to determine impairment. An impairment charge will be recognized only when the implied fair value of a reporting unit, including goodwill, is less than its carrying amount.

Environmental Liabilities

Environmental expenditures that pertain to current operations or to future revenues are expensed or capitalized consistent with our capitalization policy for property and equipment. Expenditures that result from the remediation of an existing condition caused by past operations that do not contribute to current or future revenues are expensed. Liabilities are recognized for remedial activities, based on management’s best estimate of aggregate environmental exposure. Recoveries of expenditures are recognized as receivables when they are estimable and probable. Estimated liabilities are not discounted to present value. See Note 8.

Shipping and Handling Fees

Shipping and handling fees that are collected from our customers in connection with our sales are recorded as revenue. The costs incurred with respect to shipping and handling are recorded as cost of sales.

52

IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Cost of Revenues and Selling and Administrative Expenses

The following illustrates the primary costs classified in each major expense category:

Cost of Revenues

Includes the actual cost of merchandise sold and services performed, and the majority of costs associated with our distribution network including purchasing and receiving costs, inspection costs, warehousing costs, internal transfer costs and the costs of moving, storing and delivering finished product to our customers. Also included in cost of revenues are vendor allowances, inventory shrinkage and obsolescence. We do exclude some costs associated with our distribution network from cost of revenues and classify them as selling and administrative expenses. These costs primarily relate to third party logistics for parts and supplies, as well as compensation and benefit costs for IKON employed delivery drivers. We believe these costs, which approximate 1% of our total cost of revenues, are not significant when compared to the total costs associated with our distribution network, but some companies may include these types of costs in cost of revenues, while others like us may exclude a portion of them or possibly other more significant costs associated with their distribution network from their gross margins. Therefore, our gross margins may not be directly comparable to others.

Selling and Administrative

Includes costs associated with compensation and benefits (including share-based payments), commissions, insurance, depreciation, facilities, information technology and professional and legal fees.

Foreign Currency Translation

Assets and liabilities of non-U.S. subsidiaries are translated into U.S. dollars at fiscal year-end exchange rates. Income and expense items are translated at average exchange rates prevailing during the fiscal year. The resulting translation adjustments are recorded as a component of shareholders’ equity. Gains and losses from foreign currency transactions are included in net income.

Financial Instruments

We account for derivatives in accordance with SFAS 133, “Accounting for Derivative Instruments and Hedging Activities.” This standard, as amended, requires that all derivative instruments be recorded on the balance sheet at their fair value and that changes in fair value be recorded each period in current earnings or comprehensive income (see Note 18).

Derivative financial instruments are utilized to reduce foreign currency and interest rate risk. We do not enter into financial instruments for trading or speculative purposes. Interest rate swap agreements are used as part of our program to manage the fixed and floating interest rate mix of our total debt portfolio and related overall cost of borrowing. The interest rate swap agreements involve the periodic exchange of payments without the exchange of the notional amount upon which the payments are based. The related amount payable to, or receivable from, counterparties is included as an adjustment to accrued interest in other accrued expenses. The interest rate swap agreements are designated as hedges. Currency swap agreements are used to manage exposure relating to certain intercompany debt denominated in one foreign currency that will be repaid in another foreign currency. Currency swap agreements are designated as hedges of firm commitments to pay interest and principal on debt, which would otherwise expose us to foreign currency risk. Currency translation gains and losses on the principal swapped are offset by corresponding translation gains and losses on the related foreign denominated assets. Gains and losses on terminations of interest rate and currency swap agreements are deferred as an adjustment to the carrying amount of the outstanding obligation and amortized as an adjustment to interest expense related to the obligation over the remaining term of the original contract life of the terminated swap agreement. In the event of early extinguishment

53

IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

of the obligation, any realized or unrealized gain or loss from the swap would be recognized in the consolidated statements of income at the time of extinguishment.

Reclassifications

Certain prior year amounts have been reclassified to conform to the current year presentation.

Pending Accounting Changes

In September 2006, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 157, “Fair Value Measurements” (“SFAS 157”). SFAS 157 defines fair value, establishes a framework for measuring fair value in generally accepted accounting principles and expands disclosures about fair value measurements. Accordingly, SFAS 157 does not require any new fair value measurements but for some entities the application of SFAS 157 will change current practice. SFAS 157 is effective for financial statements issued for fiscal years beginning after November 5, 2007. Therefore this standard will not be effective for the Company until our fiscal year beginning October 1, 2008. We are currently evaluating the impact of SFAS 157, but we do not expect a material impact from the adoption of SFAS 157 on our consolidated financial position, results of operations, or cash flows.

In September 2006, the FASB issued Statements of Financial Accounting Standard No. 158, “Employers’ Accounting for Defined Benefit Pension and Other Postretirement Plans” (“SFAS 158”). SFAS 158 requires employers to recognize on their balance sheets the funded status of pension and other postretirement benefit plans. In addition, employers will recognize actuarial gains and losses, prior service cost and unrecognized transition amounts as a component of accumulated other comprehensive income. Furthermore, SFAS 158 will also require fiscal year end measurements of plan assets and benefit obligations, eliminating the use of earlier measurement dates currently permissible. We are currently evaluating the impact of SFAS 158, but we do not expect a material impact from the adoption of this standard on our consolidated financial position, results of operations or cash flows, as a result of the freeze of our U.S. and one of our non-U.S. plans. The disclosure requirements for SFAS 158 are effective as of the end of the fiscal year ending after December 15, 2006. Therefore this standard will not be effective for the Company until our fiscal year ended September 30, 2007. The requirement to measure plan assets and benefit obligations as of the date of the fiscal year end statement of financial position is effective for fiscal years ending after December 15, 2008. Therefore this part of the standard will not be effective for the Company until our fiscal year ended September 30, 2009.

In September 2006, the Securities and Exchange Commission’s Office (“SEC”) announced Staff Accounting Bulletin No. 108 (“SAB 108”). SAB 108 addresses how to quantify financial statement errors that arose in prior periods for purposes of assessing their materiality in the current period. It requires analysis of misstatements using both an income statement (rollover) approach and a balance sheet (iron curtain) approach in assessing materiality. It clarifies that immaterial financial statement errors in a prior SEC filing can be corrected in subsequent filings without the need to amend the prior filing. In addition, SAB 108 provides transitional relief for correcting errors that would have been considered immaterial before its issuance. The adoption of SAB 108 is not expected to have an impact on our consolidated financial position, results of operations or cash flows.

In July 2006, the FASB issued FASB Interpretation No. 48 (“FIN 48”), “Accounting for Uncertainty in Income Taxes” which prescribes a recognition measurement and threshold process for recording in the consolidated financial statements uncertain tax positions taken or expected to be taken in a tax return. Additionally, FIN 48 provides guidance on the derecognition, classification, accounting in interim periods and disclosure requirements for uncertain tax positions. This interpretation is effective for fiscal years beginning after December 15, 2006. We will be required to adopt this interpretation in our first quarter of fiscal 2008. We are in the process of determining the impact, if any, the adoption of FIN 48 will have on our consolidated financial statements and related disclosures.

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IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

2.   ACCOUNTS RECEIVABLE

Trade accounts receivables are recorded when revenue is recognized or deferred in accordance with our revenue recognition policy discussed in Note 1. The allowance for doubtful accounts is our best estimate of the amount of probable credit losses in our existing accounts receivable balance based on our historical experience, in addition to any credit matters we are aware of with specific customers. The allowance is reviewed monthly to ensure that there is a sufficient reserve to cover any potential write-offs. Account balances are charged off against the allowance when we feel it is probable the receivable will not be collected. Accounts receivable consisted of the following at September 30:

	2006			2005
Gross trade receivables from GE, including amounts unbilled	$	88,812		$	150,047
Gross trade receivables from other customers		453,628			459,801
Allowance for doubtful accounts — trade receivables		(8,493	)		(12,284	)
Total trade receivables, net		533,947			597,564
Other receivables, gross		66,799			95,678
Allowance for doubtful accounts — other receivables		(14,500	)		(14,929	)
Total other receivables, net		52,299			80,749
Total accounts receivable, net	$	586,246		$	678,313

Amounts unbilled to GE represent equipment sales in which revenue recognition requirements have been achieved, however, funding documentation is in transit and has not been received by GE.

3.   LEASE RECEIVABLES

Our captive finance subsidiaries in the U.K. are engaged in purchasing office equipment and leasing the equipment to customers under direct financing leases.

Components of lease receivables, net, are as follows:

	September 30
	2006			2005
Gross receivables	$	252,877		$	731,180
Unearned income		(42,893	)		(110,478	)
Unguaranteed residuals		100,873			207,120
Lease default reserve		(5,473	)		(6,613	)
Lease receivables, net		305,384			821,209
Less: current portion		83,051			317,928
Long-term lease receivables, net	$	222,333		$	503,281

The lease default balances at September 30, 2006 and 2005, relate to our European lease portfolio.

As discussed in Note 13, we sold $56,702 of our German lease receivables and $326,880 of our U.S. Retained Portfolio lease receivables to GE during fiscal 2006.

Pursuant to our lease programs with GE in North America, we generally sell equipment to GE, who in turn leases the equipment to the end user. However, to a lesser extent, we sell customer lease receivables to GE. We do not expect to retain interests in these assets. Gains or losses on the sale of these lease receivables depend in part on the previous carrying amount of the financial assets involved in the transfer. We estimate fair value based on the

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present value of future expected cash flows using management’s best estimates. As these same assumptions are used in recording the lease receivables, and sale of the lease receivables occurs shortly thereafter, management anticipates that in most instances, book value is expected to approximate fair value.

During fiscal 2006 and 2005, we sold $201,687 and $249,083, respectively, of our lease receivables to GE and other syndicators. These amounts do not include the lease receivables sold in connection with the German and U.S. Retained Portfolio transactions with GE discussed above and in Note 13. No material gain or loss resulted from these transactions.

At September 30, 2006, future minimum payments to be received under direct financing leases for each of the succeeding fiscal years are as follows: 2007 — $93,698; 2008 — $73,345; 2009 — $48,930; 2010 — $27,529; 2011 — $9,094; and thereafter — $281.

IKON Capital PLC, our leasing subsidiary in the United Kingdom, maintains a £95,000 (approximately $177,869 at September 30, 2006) revolving asset securitization conduit financing agreement (the “U.K. Conduit”). The U.K. Conduit, which allows us to receive up to £95,000 of cash, was structured as a revolving asset securitization agreement so that as collections reduce previously pledged or transferred interests in the leases, additional leases can be pledged or transferred up to the above amount. As of September 30, 2006, we pledged or transferred £95,992 in financing lease receivables as collateral for the outstanding U.K. Conduit balance of £81,600. As of September 30, 2005, we pledged or transferred £88,893 in financing lease receivables as collateral for the outstanding U.K. Conduit balance of £70,000.

As of September 30, 2006, IKON Capital PLC had £13,400 available under the U.K. Conduit. The U.K. Conduit names IKON Capital PLC as the initial servicer of the lease portfolios.

4.   LEASES

Assets acquired under capital leases are included in property and equipment in the amount of $1,429 and $2,538 in fiscal 2006, and 2005, respectively, and the related amounts of accumulated amortization are $484 and $1,807 in fiscal 2006 and 2005, respectively. Related obligations are in long-term debt and related amortization is included in depreciation expense.

At September 30, 2006, future minimum lease payments under noncancelable operating leases with initial or remaining terms of more than one year for each of the succeeding fiscal years are as follows: 2007 — $105,060; 2008 — $74,592; 2009 — $48,983; 2010 — $34,134; 2011 — $23,153; and thereafter — $34,781.

Total rental expense was $72,972, $83,413 and $93,823 in fiscal 2006, 2005 and 2004, respectively.

5.   PROPERTY AND EQUIPMENT

Property and equipment, at cost, consisted of:

	September 30
	2006			2005
Land	$	1,484		$	1,484
Buildings and leasehold improvements		38,247			37,236
Production equipment		27,801			15,378
Furniture and office equipment		47,494			56,280
Capitalized software		146,887			141,635
		261,913			252,013
Less: accumulated depreciation		(117,460	)		(107,704	)
	$	144,453		$	144,309

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Fully depreciated assets of $132,557 and $198,952 at September 30, 2006 and September 30, 2005, respectively, were excluded from the balances noted above.

	September 30
	2006			2005
Equipment on operating leases	$	147,855		$	173,502
Less: accumulated depreciation		(64,607	)		(71,888	)
	$	83,248		$	101,614

6.   GOODWILL

Goodwill associated with our reporting segments was:

	IKON North		IKON
	America		Europe			Total
Goodwill at September 30, 2004	$	951,931	$	337,426		$	1,289,357
Sale of business		—		(9,806	)		(9,806	)
Translation adjustment		8,899		(7,872	)		1,027
Goodwill at September 30, 2005	$	960,830	$	319,748		$	1,280,578
Sale of business		—		(12,511	)		(12,511	)
Acquisitions		—		5,512			5,512
Translation adjustment		1,577		22,177			23,754
Goodwill at September 30, 2006	$	962,407	$	334,926		$	1,297,333

Changes in the goodwill balance since September 30, 2005 are attributable mainly to foreign currency translation adjustments and the sale of Kafevend (discussed in Note 13).

During fiscal 2006, we made three small acquisitions in Germany for approximately $7,000. Both individually and in the aggregate, we believe these acquisitions are immaterial to our Consolidated Financial Statements and do not require further disclosure herein.

7.   NOTES PAYABLE AND LONG-TERM DEBT

Long-term Debt

Long-term corporate debt consisted of:

	September 30
	2006		2005
Bond issue at stated interest rate of 6.75%, net of discount (2006 — $3,356; 2005 — $3,438), due 2025, effective interest rate of 6.85%	$	260,386	$	260,304
Bond issue at stated interest rate of 7.30%, net of discount (2006 — $446; 2005 — $454), due 2027, effective interest rate of 7.34%		94,554		94,546
Convertible subordinated notes at stated interest rate of 5.00%, due 2007		—		53,242
Notes payable at stated interest rate of 7.25%, due 2008		13,631		94,835
Notes payable at stated interest rate of 7.75%, due 2015		225,000		225,000
Sundry notes, bonds and mortgages at average interest rate (2006 — 5.6%; 2005 — 4.1%), due 2007		709		636
Present value of capital lease obligations (gross amount: 2006 — $911; 2005 — $893)		785		730
		595,065		729,293
Less: current maturities		1,487		1,137
	$	593,578	$	728,156

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Long-term non-corporate debt consisted of:

	September 30
	2006		2005
Lease-backed notes at average interest rate of 3.35%	$	—	$	332,233
Asset securitization conduit financing at average interest rate of 6.04% (2006) and 6.53% (2005) due — 2007		152,915		124,122
Notes payable to banks at average interest rate: 6.23% (2006) and 4.86% (2005) due 2007 — 2008		101		9,422
Debt supporting certain lease and residual value guarantees		63,960		58,889
		216,976		524,666
Less: current maturities		152,971		299,359
	$	64,005	$	225,307

Corporate debt and non-corporate debt matures as follows:

	Corporate		Non-Corporate
Fiscal Year	Debt		Debt
2007	$	1,487	$	152,971
2008		13,631		45
2009		—		—
2010		—		—
2011		—		—
2012 — 2027		579,947		—

The above table excludes the maturity of debt supporting certain lease and residual value guarantees of $63,960 (see discussion below). Maturities of lease-backed notes are based on the contractual maturities of leases.

Debt Purchases

During fiscal 2006, we purchased the following debt before its contractual maturity:

	Principal
	Amount		Settlement
	Purchased		Amount
Note payable at stated interest rate of 7.25%, due 2008	$	81,204	$	84,007
Convertible subordinated notes at stated rate of 5.00%, due 2007		53,242		54,307
	$	134,446	$	138,314

On May 25, 2006, we completed the cash tender offer to purchase any and all of our 7.25% notes due 2008 (the “2008 Notes”). We accepted tenders for $81,204 of aggregate principal amount (representing approximately 86%) of the 2008 Notes. As a result of the tender, we recognized a loss during fiscal 2006 from the early extinguishment of debt of $3,885, including the write-off of unamortized costs.

During October 2005, we purchased the remaining $53,242 of our 5% convertible subordinated notes due 2007 (the “Convertible Notes”) for $54,307. As a result of these repurchases, we recognized a loss during fiscal 2006 from the early extinguishment of debt of $1,650, including the write-off of unamortized costs.

During fiscal 2005, we purchased $236,758 of debt for $239,763. As a result of these debt repurchases, we recognized a loss during fiscal 2005 from the early extinguishment of debt of $6,034, including the write-off of unamortized costs.

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During fiscal 2004, we purchased $277,253 of debt for $305,269. As a result of these debt repurchases, plus the termination of certain debt instruments, we recognized a loss, including the write-off of unamortized costs, of $35,906 during fiscal 2004.

Debt Issuances

In September 2005, we issued $225,000 of notes payable (the “2015 Notes”) with an interest rate of 7.75%, which mature in September 2015. Interest is paid on the 2015 Notes semi-annually in March and September of each year, which began in March 2006.

In June 2003, we issued $350,000 of 2008 Notes with an interest rate of 7.25% (7.43% yield including the original issue discount), which mature on June 30, 2008. Interest is paid on the 2008 Notes semi-annually in June and December. During fiscal 2004 and fiscal 2006, we early extinguished $255,165 and $81,204, respectively, of these notes as discussed above.

In May 2002, we issued $300,000 of Convertible Notes with an interest rate of 5.0%, which were due on May 1, 2007. The Convertible Notes were convertible into shares of our common stock at any time before maturity at a conversion price of $15.03 per share. Interest was paid on the Convertible Notes semi-annually. During fiscal 2005 and 2004, we early extinguished $236,758 and $10,000, respectively, of these notes and redeemed the remaining balance in October 2005.

In October 1997, we issued $125,000 of notes payable (the “2027 Notes”) with an interest rate of 7.30%, which mature on November 1, 2027. Interest is paid on the 2027 Notes semi-annually in May and November.

In December 1995, we issued $300,000 of notes payable (the “2025 Notes”) with an interest rate of 6.75%, which mature on December 1, 2025. Interest is paid on the 2025 Notes semi-annually in June and December.

Lease-Backed Notes

During the year ended September 30, 2006, $202,039 of our lease-backed notes were assumed by GE in connection with the U.S. Retained Portfolio Sale.

Asset Securitization Conduit Financing Agreements — United Kingdom

IKON Capital PLC, our leasing subsidiary in the United Kingdom, maintains the U.K. Conduit, a £95,000 (approximately $177,869 at September 30, 2006) revolving asset securitization conduit financing agreement. At September 30, 2006 and September 30, 2005, we had approximately £13,400 and £15,000, respectively, available under the U.K. Conduit. During the year ended September 30, 2006, there was approximately £11,600 in borrowings and no repayments in connection with the U.K. Conduit.

Debt Supporting Certain Lease and Residual Value Guarantees

Due mainly to certain provisions within our agreements with GE, when we are the original equipment lessor (primarily state and local government contracts), we are required to record debt (and related assets) for certain lease and residual value guarantees. As of September 30, 2006 and 2005, we had recorded $63,960 and $58,889, respectively, of debt on our balance sheet comprised of the following:

•  We have transferred $54,623 of lease receivables to GE ($53,034 in the U.S. and $1,589 in Germany), for which we have retained certain risks of ownership relating to the assignment of the receivables. As a result, we are required to record an asset and a corresponding amount of debt representing the present value of the lease receivables on our balance sheet. In the event GE is unable to recover any lease payments from the lessee as a result of our retained ownership risk, we would be required to repurchase the lease receivable. Since the inception of our relationship with GE in 2004, we have not been required to repurchase any lease receivables under this scenario. This balance was $35,145 at September 30, 2005.

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•  We have transferred lease receivables to GE for which we have retained certain risks of ownership relating to potential service performance failures. As a result, we are required to record an asset and a corresponding amount of debt representing the present value of the residual value related to these lease receivables. At September 30, 2006 and 2005, we had recorded $3,850 and $9,798, respectively, of debt and associated residual value. This debt will not be repaid unless required under the applicable lease agreement in the event that an IKON service performance failure is determined to relieve the lessee of its lease payment obligations. We expect the total repurchases of lease receivables in the future, if any, relating to our service performance to be immaterial.

•  We have $5,487 of debt related to equipment on operating leases that has been funded by GE for which we are required to keep the net book value of the operating leases and a corresponding amount of debt on our balance sheet until the expiration of the operating lease agreement. This balance was $12,428 at September 30, 2005.

Capital Lease Obligations

Capital lease obligations and mortgages are collateralized by property and equipment that had a net book value of $945 at September 30, 2006.

Credit Facility

We entered into an amended and restated $200,000 secured credit facility with a group of lenders effective June 28, 2006 (the “Credit Facility”). The Credit Facility, which matures on June 28, 2011, provides the availability of revolving loans, with certain sub-limits, and provides support for letters of credit. The amount of credit available under the Credit Facility is reduced by open letters of credit. The amount available under the Credit Facility for borrowings was $170,080 at September 30, 2006. The amount available under the Credit Facility for additional letters of credit was $70,080 at September 30, 2006. The Credit Facility is secured by our domestic accounts receivable and domestic inventory, the stock of our first-tier domestic subsidiaries, 65% of the stock of our first-tier foreign subsidiaries and all of our intangible assets. Under the terms of the Credit Facility we are permitted to repurchase shares in an aggregate amount not to exceed (a) $100,000 over the remaining term of the Credit Facility, plus (b) 50% of net income (as defined in the Credit Facility) and (c) an additional aggregate amount of $75,000, as long as we maintain a proforma Leverage Ratio (as defined in the Credit Facility) of no greater than two times at the end of any fiscal quarter.

The Credit Facility contains affirmative and negative covenants, including limitations on certain fundamental core business changes, investments and acquisitions, mergers, certain transactions with affiliates, creations of liens, asset transfers, payments of dividends, intercompany loans and certain restricted payments, including share repurchases. The Credit Facility contains certain financial covenants relating to: (i) our corporate leverage ratio; (ii) our consolidated interest coverage ratio; (iii) limitations on our capital expenditures; and (iv) limitations on additional indebtedness and liens.

Debt Covenants

As of September 30, 2006, we were in compliance with all of our covenants associated with our debt instruments.

Lines of Credit

We have certain committed and uncommitted lines of credit, some of which are net of standby letters of credit. As of September 30, 2006, we had $210,074 available under lines of credit, including $170,080 available under the Credit Facility. We also had open standby letters of credit totaling $29,920. The letters of credit are supported by the Credit Facility. All letters of credit expire within one year.

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Interest Payments

We made interest payments of $56,547, $60,537 and $63,564 during fiscal 2006, 2005 and 2004, respectively.

8.   CONTINGENCIES

Environmental and Legal

We are involved in a number of environmental remediation actions to investigate and clean up certain sites related to our discontinued operations in accordance with applicable federal and state laws. Uncertainties about the status of laws and regulations, technology and information related to individual sites, including the magnitude of possible contamination, the timing and extent of required corrective actions and proportionate liabilities of other responsible parties, make it difficult to develop a meaningful estimate of probable future remediation costs. While the actual costs of remediation at these sites may vary from management’s estimate because of these uncertainties, we had accrued balances, included in other long-term liabilities in our consolidated balance sheets, of $7,444 and $7,710 as of September 30, 2006 and September 30, 2005, respectively, for our environmental liabilities. The accruals are based on management’s best estimate of our environmental exposure. The measurement of environmental liabilities is based on an evaluation of currently available facts with respect to each individual site and considers factors such as existing technology, presently enacted laws and regulations, prior experience in remediation of contaminated sites and any assessments performed at a site. As assessments and remediation progress at individual sites, these liabilities are reviewed and adjusted to reflect additional technical and legal information that becomes available. After consideration of the legal and regulatory alternatives available to us, the accrual for such exposure, insurance coverage and the obligations of other responsible parties identified at some sites, management does not believe that its obligations to remediate these sites would have a material adverse effect on our consolidated financial statements. The accruals for such environmental liabilities are reflected in the consolidated balance sheets as part of other long-term liabilities.

During fiscal 2006 and 2005, we incurred various costs in conjunction with our obligations under consent decrees, orders, voluntary remediation plans, settlement agreements and other actions to comply with environmental laws and regulations. For the fiscal years ended September 30, 2006, 2005 and 2004, payments related to these obligations were $299, $290 and $406, respectively, which were charged against the related environmental accrual. We will continue to incur expenses in order to comply with our obligations under consent decrees, orders, voluntary remediation plans, settlement agreements and other actions to comply with environmental laws and regulations.

We have an accrual related to black lung and workers’ compensation liabilities relating to the operations of a former subsidiary, Barnes & Tucker Company (“B&T”). B&T owned and operated coal mines throughout Pennsylvania. We sold B&T in 1986. In connection with the sale, we entered into a financing agreement with B&T whereby we agreed to reimburse B&T for 95% of all costs and expenses incurred by B&T for black lung and workers’ compensation liabilities, until the liabilities were extinguished. From 1986 through 2000, we reimbursed B&T in accordance with the terms of the financing agreement. In 2000, B&T filed for bankruptcy protection under Chapter 11. The bankruptcy court approved a plan of reorganization that created a black lung trust and a workers’ compensation trust to handle the administration of all black lung and workers’ compensation claims relating to B&T. We now reimburse the trusts for 95% of the costs and expenses incurred by the trusts for black lung and workers’ compensation claims. As of September 30, 2006 and September 30, 2005, our accrual for black lung and workers’ compensation liabilities related to B&T was $10,147 and $10,922, respectively, and was reflected in the consolidated balance sheets as part of other accrued expenses and other long-term liabilities.

As of September 30, 2006, we had accrued aggregate liabilities totaling $1,200 in other accrued expenses and $16,391 in other long-term liabilities for the contingent matters described above. While we believe we have appropriately accrued for these matters, there exists a possibility of adverse outcomes or unexpected additional costs which may result in us incurring additional losses beyond our recorded amounts. In regard to these matters, we

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believe the possibility is remote that a loss exceeding amounts accrued that would be material to our consolidated financial statements may have been incurred.

Other Contingencies

In connection with the Transactions, we agreed to indemnify GE with respect to certain liabilities that may arise in connection with business activities that occurred prior to the completion of such transactions. Under the definitive asset purchase agreements in connection with the Transactions, if GE were to incur a liability in connection with an indemnifiable claim, we may be required to reimburse GE for the full amount of GE’s damages.

We also agreed to indemnify GE with respect to certain liabilities that may arise in connection with leases originated under the U.S. Program Agreement, as amended. These indemnification obligations include, among others, recourse obligations on different types of leases originated under the program that could potentially become uncollectible due to acts or omissions of IKON. In the event that all lease receivables for which we have provided this recourse indemnification to GE in connection with the leases under the U.S. Program Agreement, as amended, become uncollectible, the maximum potential loss we could incur as a result of these lease recourse indemnifications at September 30, 2006 was $261,736. Based on our analysis of historical losses for these types of leases, we had recorded reserves totaling approximately $529 at September 30, 2006. The equipment leased to the customers related to the above indemnifications represents collateral that we would be entitled to recover and could be remarketed by us. No specific recourse provisions exist with other parties related to assets sold in the Transactions or under the U.S. Program Agreement.

We have a deferred tax asset of $21,182 related to our operations in Canada. As previously disclosed in our Form 10-Q for the period ended June 30, 2006, our Canadian operations were unprofitable in fiscal 2005 and were unprofitable through the nine months ended June 30, 2006. Management initiated substantive actions in June 2006 to return the operations to profitability. Those actions were successful in making our Canadian operations profitable for fiscal 2006 and we project our Canadian operations will also be profitable in fiscal 2007. Therefore, we have determined that the deferred tax asset was not impaired as of September 30, 2006. However, if our Canadian operations are unable to sustain profitability, management may conclude that the asset is impaired and as a result of the impairment, record a valuation allowance for the full amount of the deferred tax asset. This valuation allowance may have a material effect on earnings per share, but would not impact cash flow or our rights in respect of the underlying tax asset.

There are other contingent liabilities for taxes, guarantees, other lawsuits, including purported class actions and various other matters that arise in the ordinary course of business. We believe we have valid legal arguments and will continue to represent our interests vigorously in all proceedings that we are defending or prosecuting. On the basis of information furnished by counsel and others, and after consideration of the defenses available to us and any related reserves and insurance coverage, management, as of September 30, 2006, believes that the impact of these other contingencies will not be material to our consolidated financial statements. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

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9.   SHAREHOLDERS’ EQUITY

Shares of common and treasury stock were as follows:

	As of September 30,
	2006			2005			2004
Common Stock
Balance, beginning of year		150,140			149,955			149,982
Stock awards granted		681			458			161
Stock awards earned and issued out of Treasury		(68	)		(209	)		(138	)
Stock awards cancelled		(129	)		(64	)		(50	)
Balance, end of year		150,624			150,140			149,955

	2006			2005			2004
Treasury Stock
Balance, beginning of year		14,390			7,176			2,942
Purchases		10,683			8,453			6,778
Reissued for:
Exercise of options		(3,305	)		(1,030	)		(2,406	)
Issuance of shares for employee stock plans		(73	)		(209	)		(138	)
Balance, end of year		21,695			14,390			7,176

We have in place a rights agreement (“Rights Plan”) which expires on June 18, 2007 and provides holders of our common stock with rights to purchase, at an exercise price of $204.00, 1/100th of a share of our Series 12 Preferred Stock, in an amount equivalent to the number of shares of our common stock held by such holder (individually, a “Right,” and collectively, the “Rights”).

The Rights Plan provides that the Rights will be exercisable and will trade separately from shares of our common stock only if a person or group acquires beneficial ownership of 15% or more of the shares of our common stock or commences a tender or exchange offer that would result in such a person or group owning 15% or more of the shares of our common stock (a “Flip-in Event”). Only when a Flip-in Event occurs will shareholders receive certificates for the Rights.

If any person actually acquires 15% or more of the shares of common stock, other than through a tender or exchange offer for all shares of common stock that provides a fair price and other terms for such shares, or if a 15% or more shareholder engages in certain “self-dealing” transactions or engages in a merger or other business combination in which we survive and shares of our common stock remain outstanding, the other shareholders will be able to exercise the Rights and buy shares of our common stock having twice the value of the exercise price of the Rights. The Rights Plan allows shareholders, upon action by the Board of Directors, to exercise their Rights for 50% of the shares of common stock otherwise purchasable upon surrender to us of the Rights.

The Board of Directors may, at its option, redeem the Rights for $0.01 per Right.

The Rights, in general, may be redeemed at any time prior to the tenth day following public announcement that a person has acquired a 15% ownership position in shares of our common stock.

In March 2004, the Board of Directors authorized the repurchase of up to $250,000 of our outstanding shares of common stock (the “Repurchase Plan”). In February 2006, the Board of Directors authorized a $150,000 increase to the Repurchase Plan, resulting in a new authorization of up to $400,000. During fiscal 2004, we repurchased 6,741 shares of our outstanding common stock for $77,574 under the Repurchase Plan. During fiscal 2005, we

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repurchased 8,437 shares of our outstanding common stock for $86,616 under the Repurchase Plan. During fiscal 2006, we repurchased 10,677 shares of our outstanding common stock for $130,857 under the Repurchase Plan. At September 30, 2006, we had $104,953 remaining of the $400,000 authorized under the Repurchase Plan. Under terms of the Credit Facility, we are permitted to repurchase shares in an aggregate amount not to exceed (a) $100,000 over the remaining term of the Credit Facility, plus (b) 50% of net income (as defined in the Credit Facility) and (c) an additional aggregate amount of $75,000, as long as we maintain a proforma Leverage Ratio (as defined in the Credit Facility) of no greater than two times at the end of any fiscal quarter. We are subject to similar restrictions on share repurchases under the terms of our 7.75% Notes due 2015. At September 30, 2006, based on the terms of our Credit Facility and our 2015 Notes, we had capacity to spend an additional $82,661 on the repurchase of the Company’s common stock. This capacity is increased by a function of future net income (as described above) and reduced by future actual spending on share repurchases.

From time-to-time, our Retirement Savings Plan may acquire shares of our common stock in open market transactions or from our treasury shares.

10.   EARNINGS PER COMMON SHARE

The following table sets forth the computation of basic and diluted earnings per common share from continuing operations:

	September 30
	2006		2005		2004
Numerator:
Numerator for basic earnings per common share — income from continuing operations	$	106,249	$	73,195	$	88,309
Effect of dilutive securities:
Interest expense on Convertible Notes, net of taxes of: 2006 — $58; 2005 — $4,931; 2004 — $5,596		88		7,553		9,228
Numerator for diluted earnings per common share — net income from continuing operations	$	106,337	$	80,748	$	97,537
Denominator:
Denominator for basic earnings per common share — weighted average common shares		131,336		139,890		146,634
Effect of dilutive securities:
Convertible Notes		194		16,613		19,726
Employee stock awards		551		378		329
Employee stock options		860		810		2,593
Dilutive potential common shares		1,605		17,801		22,648
Denominator for diluted earnings per common share — adjusted weighted average common shares and assumed conversions		132,941		157,691		169,282
Basic earnings per common share from continuing operations	$	0.81	$	0.52	$	0.60
Diluted earnings per common share from continuing operations	$	0.80	$	0.51	$	0.58

We accounted for the effect of the Convertible Notes in the diluted earnings per common share calculation using the “if converted” method. Under that method, the Convertible Notes were assumed to be converted to shares

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(weighted for the number of days outstanding in the period) at a conversion price of $15.03 and interest expense, net of taxes, related to the Convertible Notes was added back to net income.

Options to purchase 1,699, 7,388 and 5,110 shares of common stock were outstanding during fiscal 2006, 2005 and 2004, respectively, but were not included in the computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of the common shares and, therefore, the effect would be anti-dilutive.

For additional disclosures regarding employee stock options, see Note 11.

11.   STOCK BASED COMPENSATION

The Company adopted SFAS 123(R), during fiscal 2005, using the modified retrospective transition method. In accordance with SFAS 123(R), we are required to recognize compensation expense for all stock-based compensation options and awards granted prior to, but not yet vested as of September 30, 2004, based on the grant date fair value estimated in accordance with the original provisions of SFAS 123, “Accounting for Stock-Based Compensation”, and compensation expense for all stock-based compensation options and awards granted subsequent to September 30, 2004, based on the grant-date fair value estimated in accordance with the provisions of SFAS 123(R).

As of September 30, 2006, the Company had 11,400 shares available for grant.

As of September 30, 2006, total compensation cost related to non-vested options and awards not yet recognized is estimated to be $12,931. These costs will be recognized through fiscal 2012 based on the weighted average periods for stock options and awards.

Stock Options

In general, all options expire in ten years (twenty years for certain non-employee director options) and vest over three years (five years for grants issued prior to December 2000). The proceeds from options exercised are credited to shareholders’ equity. A prior plan for our non-employee directors enabled participants to receive their annual directors’ fees in the form of options to purchase shares of common stock at a discount. The discount is equivalent to the annual directors’ fees and is charged to expense. We utilize the straight-line single-option approach to expense stock options.

The Black-Scholes option-pricing model, which we use to determine the fair value of our options, was developed for use in estimating the value of traded options that have no vesting or hedging restrictions and are fully transferable. Because the Company’s employee stock options have certain characteristics that are significantly different from traded shares, and because changes in the subjective assumptions can materially affect the estimated value, in management’s opinion, the existing valuation model may not provide an accurate measure of the fair value of the Company’s employee stock options. Although the fair value of employee stock options is determined in accordance with guidance set forth in SFAS 123(R) and the SEC Staff Accounting Bulletin No. 107 using an option-pricing model, that value may not be indicative of the fair value observed in a willing buyer/willing seller market transaction.

During the years ended September 30, 2006, 2005 and 2004, the Company issued 1,242, 1,656 and 2,139 stock options, respectively.

During the years ended September 30, 2006 and 2005, the Company recognized $4,189 and $4,953, respectively, of stock based compensation expense related to stock options, net of taxes. No stock based compensation expense related to stock options was recognized in the year ended September 30, 2004.

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Changes in common shares under option were:

				Weighted
	Shares			Average Price
September 30, 2003		14,173		$	10.28
Granted		2,139			10.84
Exercised		(2,406	)		4.23
Cancelled		(736	)		14.12
September 30, 2004		13,170			11.28
Granted		1,656			10.89
Exercised		(1,030	)		4.61
Cancelled		(1,292	)		14.34
September 30, 2005		12,504			11.46
Granted		1,242			10.92
Exercised		(3,305	)		12.07
Cancelled		(1,075	)		25.10
September 30, 2006		9,366		$	11.50
Exercisable at September 30, 2006		6,822	*	$	11.78

* 1,485 of the 6,822 options exercisable at September 30, 2006 have a market value in excess of the strike price.

The total pretax intrinsic value of options exercised during fiscal 2006 and 2005 was $17,694 and $5,864, respectively.

The weighted-average fair value at date of grant for options granted during fiscal years 2006, 2005 and 2004 were $5.08, $4.85 and $4.27, respectively, and were estimated using the Black-Scholes option-pricing model. The following assumptions were applied for fiscal 2006, 2005 and 2004, respectively:

	Fiscal Year Ended September 30
	2006		2005		2004
Expected dividend yield(1)		1.5%		1.5%		1.5%
Expected volatility rate(2)		55.0%		53.7%		51.7%
Expected life(3)		5.0 years		5.0 years		5.0 years
Risk-free interest rate(4)		4.4%		3.6%		3.2%

(1)	Dividend yield assumption is based on the Company’s history and expectation of future dividend payouts.
(2)	Expected volatility rate is determined using historical price observations at regular intervals since 1993 through the respective option date.
(3)	The expected life of employee stock options is based on both historical exercise pattern and from calculating an expected term from the option date to full exercise for the options granted.
(4)	Risk-free interest rate assumption is based upon the interest rates published by the Federal Reserve for U.S. Treasury Securities with a five-year life.

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The following table summarizes information about stock options outstanding and exercisable at September 30, 2006:

	Options Outstanding								Options Exercisable
					Weighted-								Weighted-
	Number		Weighted-		Average				Number		Weighted-		Average
	Outstanding at		Average		Remaining		Aggregate		Exercisable at		Average		Remaining		Aggregate
Range of Exercise	September 30,		Exercise		Contractual		Intrinsic		September 30,		Exercise		Contractual		Intrinsic
Prices	2006		Price		Life		Value		2006		Price		Life		Value
$ 2.38 - 9.10		2,344	$	5.94		5.5 years	$	17,591		2,193	$	5.72		5.7 years	$	16,927
9.11 - 10.90		2,834		10.59		7.4		8,075		1,178		10.34		5.9		3,657
10.91 - 13.44		2,703		11.40		6.0		5,502		1,966		11.53		5.2		3,747
13.45 - 46.59		1,485		22.20		1.8		—		1,485		22.20		1.8		—
		9,366	$	11.50		5.6 years	$	31,168		6,822	$	11.78		4.7 years	$	24,331

The aggregate intrinsic value in the preceding table represents the total pretax intrinsic value, based on the Company’s closing stock price of $13.44 as of the last day of the fiscal year ended September 30, 2006, which would have been received by the option holders had all option holders exercised their options as of that date.

If we had elected to recognize compensation expense based on the fair value at the date of grant for options in fiscal year 2004, consistent with the provisions of SFAS 123, our net income and earnings per share would have been reduced to the following pro forma amounts:

	Fiscal Year Ended
	September 30, 2004
Net income as reported	$	83,694
Pro forma effect of expensing stock based compensation plans using fair value method not included in net income as reported		(6,437	)
Net income, as adjusted	$	77,257
Basic earnings per common share:
Net income as reported	$	0.57
Pro forma effect of expensing stock based compensation plans using fair value method not included in net income as reported		(0.04	)
Basic earnings per common share, as adjusted	$	0.53
Diluted earnings per common share:
Net income as reported	$	0.55
Pro forma effect of expensing stock based compensation plans using fair value method not included in net income as reported		(0.04	)
Diluted earnings per common share, as adjusted	$	0.51

Stock Awards

Generally, employee stock awards vest over varying periods beginning as early as the date of issuance and fully vesting up to seven years later. In accordance with SFAS 123(R), the Company expenses employee stock awards based on the market value of the award on the issuance date using a straight-line single-option approach. Awards granted prior to the adoption of SFAS 123(R) are expensed using an accelerated multiple-option approach.

During the years ended September 30, 2006 and 2005, the Company granted 681 and 458 stock awards, respectively, with weighted average market values of $11.04 and $10.37, respectively and terms similar to the terms mentioned above. During the years ended September 30, 2006 and 2005, there were cancellations of 129 and

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64 stock awards, respectively. Additionally, during the years ended September 30, 2006 and 2005, there were issuances of treasury stock of 68 and 209, respectively, for stock awards that were fully vested and earned.

During the years ended September 30, 2006, 2005 and 2004, the Company recognized $1,605, $1,384 and $324, respectively, of stock based compensation expense related to stock awards, net of taxes.

12.   EMPLOYEE BENEFIT PLANS

Defined Benefit Plans

We sponsor or have sponsored defined benefit pension plans for the majority of our employees. The benefits generally are based on years of service and compensation. We fund at least the minimum amount required by government regulations.

All U.S. employees hired before July 1, 2004 were eligible to participate in the U.S. tax-qualified defined benefit pension plan (the “Main Plan”) covering active employees (together with the Directors’ Retirement Plan and the Supplemental Executive Retirement Plan identified as the “U.S. Plans”). Effective September 30, 2005, the U.S. Plans were frozen, other than the Directors’ Retirement Plan, which was discontinued in 1997 and only provides benefits to three retired Directors. Accordingly, participants no longer accrue benefits under these plans. Calculations related to our pension plans are based on data as of June 30 of each fiscal year. As a result, plan amendments and other changes pertaining to our pension plans occurring during the fourth quarter of our fiscal year are reflected in the subsequent fiscal year. As a result of the freezing of the U.S. Plans, we recorded a curtailment charge of $2,852 during the three months ended December 31, 2005. Additionally, effective December 31, 2005 we froze one of our non-U.S. Plans. As a result of that freeze, we recorded a curtailment charge of $798 during the three months ended March 31, 2006. Furthermore, any Canadian employee hired on or after October 1, 2005 is not eligible to participate in our Canadian Defined Benefit Pension Plan.

The components of net periodic pension cost for the company-sponsored defined benefit pension plans are:

	Fiscal Year Ended September 30
	2006								2005								2004
	U.S. Plans								U.S. Plans								U.S. Plans
	Main			Other		Non-U.S.			Main			Other		Non-U.S.			Main			Other		Non-U.S.
	Plan			Plans		Plans			Plan			Plans		Plans			Plan			Plans		Plans
Service cost	$	8,872		$	80	$	4,170		$	28,218		$	272	$	3,899		$	28,749		$	149	$	4,107
Interest cost on projected benefit obligation		31,020			1,022		4,562			31,652			1,217		3,839			29,122			1,205		3,159
Expected return on assets		(31,871	)		—		(4,603	)		(31,476	)		—		(3,736	)		(24,037	)		—		(2,911	)
Amortization of net obligation		—			—		1,018			—			—		642			—			—		710
Amortization of prior service cost		42			5		(207	)		511			55		6			511			55		5
Recognized net actuarial loss		8,930			443		452			7,439			504		—			9,441			589		175
Amortization of transition amount		—			—		18			—			—		37			—			—		36
Curtailment		2,641			211		798			—			—		—			—			—		—
Net periodic pension cost	$	19,634		$	1,761	$	6,208		$	36,344		$	2,048	$	4,687		$	43,786		$	1,998	$	5,281

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Assumptions used to determine net periodic benefit cost for the company-sponsored defined benefit pension plans were:

	Fiscal Year Ended September 30
	2006						2005						2004
	U.S.			Non-U.S.			U.S.			Non-U.S.			U.S.			Non-U.S.
	Plans			Plans			Plans			Plans			Plans			Plans
Weighted average discount rates		5.3	%		5.3	%		6.3	%		5.8	%		6.0	%		5.7	%
Rates of increase in compensation levels		N/A			4.0			3.0			4.0			3.0			4.0
Expected long-term rate of return on assets		7.5			7.6			8.5			8.0			8.5			8.0

Assumptions used to determine benefit obligations as of the end of each fiscal year for the company-sponsored defined benefit pension plans were:

	Ended September 30
	2006						2005						2004
	U.S.			Non-U.S.			U.S.			Non-U.S.			U.S.			Non-U.S.
	Plans			Plans			Plans			Plans			Plans			Plans
Weighted average discount rates		6.4	%		5.4	%		5.2	%		5.1	%		6.3	%		5.8	%
Rates of increase in compensation levels		N/A			4.0			3.0			4.0			3.0			4.0

The fiscal year 2006 assumptions used to determine net periodic benefit costs differed from the fiscal year 2005 assumptions used to determine benefit obligation for the defined benefit pension plans due to the curtailment of the U.S. and one of our non-U.S. defined benefit pension plans in fiscal 2006.

The funded status and amounts recognized in the consolidated balance sheets for the company-sponsored defined benefit pension plans were:

	2006									2005
	U.S. Plans									U.S. Plans
	Main			Other			Non-U.S.			Main			Other			Non-U.S.
	Plan			Plans			Plans			Plan			Plans			Plans
Change in Benefit Obligation
Benefit obligation at beginning of year	$	693,572		$	22,996		$	87,973		$	504,199		$	20,634		$	62,289
Service cost		8,872			80			4,170			28,218			272			3,899
Interest cost		31,020			1,022			4,562			31,652			1,217			3,839
Amendments		—			—			(2,849	)		—			—			—
Actuarial (gain) loss		(124,234	)		(3,705	)		(5,787	)		146,178			2,364			19,060
Benefits paid		(18,067	)		(1,500	)		(2,203	)		(16,675	)		(1,491	)		(1,448	)
Special termination benefits		—			—			—			—			—			—
Employee contributions		—			—			167			—			—			348
Translation adjustment		—			—			5,529			—			—			(14	)
Curtailment		(81,851	)		(1,641	)		(1,950	)		—			—			—
Benefit obligation at end of year	$	509,312		$	17,252		$	89,612		$	693,572		$	22,996		$	87,973

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	2006									2005
	U.S. Plans									U.S. Plans
	Main			Other			Non-U.S.			Main			Other			Non-U.S.
	Plan			Plans			Plans			Plan			Plans			Plans
Change in Plan Assets
Fair value of plan assets at beginning of year	$	403,578		$	—		$	53,697		$	364,061		$	—		$	44,770
Actual return on plan assets		42,011			—			6,293			21,439			—			7,074
Employer contribution		85,000			1,878			13,332			38,901			1,491			3,716
Employee contributions		—			—			167			—			—			348
Expenses		(3,600	)		—			(975	)		(4,148	)		—			(912	)
Benefits paid		(18,067	)		(1,500	)		(2,203	)		(16,675	)		(1,491	)		(1,448	)
Translation adjustment		—			—			3,795			—			—			149
Fair value of plan assets at end of year	$	508,922		$	378		$	74,106		$	403,578		$	—		$	53,697
Funded status	$	(390	)	$	(16,874	)	$	(15,506	)	$	(289,994	)	$	(22,996	)	$	(34,276	)
Unrecognized net actuarial loss		43,664			4,225			23,150			265,219			10,014			31,782
Unamortized transition amount		—			—			—			—			—			799
Unrecognized prior service cost		—			—			(2,628	)		2,683			215			69
Net amount recognized	$	43,274		$	(12,649	)	$	5,016		$	(22,092	)	$	(12,767	)	$	(1,626	)
Amounts recognized on the consolidated balance sheet
Accrued benefit obligation	$	(390	)	$	(16,874	)	$	(12,898	)	$	(202,562	)	$	(21,250	)	$	(24,190	)
Deferred taxes		17,247			1,670			5,595			70,226			3,266			6,555
Intangible asset		—			—			—			2,683			215			868
Accumulated other comprehensive loss		26,417			2,555			12,319			107,561			5,002			15,141
Net amount recognized	$	43,274		$	(12,649	)	$	5,016		$	(22,092	)	$	(12,767	)	$	(1,626	)

The increase in actuarial gains is related to the curtailment of the U.S. and one of our non-U.S. defined benefit pension plans in fiscal 2006.

When the fair value of pension plan assets is less than the accumulated benefit obligation, an additional minimum liability is recorded in other comprehensive income within Shareholders’ Equity. In fiscal 2006 and fiscal 2005, there was a (decrease) increase to the minimum pension liability in the U.S. Plans included in other comprehensive income of $(83,591) and $74,282, respectively. In fiscal 2006 and fiscal 2005, there was a (decrease) increase to the minimum pension liability to the non-U.S. Plans included in other comprehensive income of $(2,822) and $7,022, respectively.

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On August 1, 2005, 1,782,000 shares of IKON Office Solutions common stock were divested from the U.S. Plans. As of September 30, 2005, the U.S. Plans no longer have investments in our common stock. As of September 30, 2006 and 2005, our plans’ assets were allocated as follows:

	September 30
	2006						2005
	U.S.			Non-U.S.			U.S.			Non-U.S.
	Plans			Plans			Plans			Plans
Percentage of Plan Assets
Equity securities		50	%		66	%		72	%		72	%
Debt securities		43			20			18			20
Other, primarily cash/cash equivalents		7			14			10			8
		100	%		100	%		100	%		100	%

The primary objective underlying the pension plans’ investment policy is to ensure that the assets of the plans are invested in a prudent manner to meet the obligations of the plans as these obligations come due. The investment policy and the associated investment practices must comply with all applicable laws and regulations.

The investment policy establishes strategic asset allocation percentage targets and appropriate benchmarks for each significant asset class to obtain a prudent balance between risk and return. The interaction between plan assets and benefit obligations is periodically reviewed to assist in the establishment of strategic asset allocation targets. For fiscal 2006, the asset allocation policy for the U.S. tax-qualified defined benefit pension plan provided for 50% of the Plan’s assets to be invested in equity securities and 50% to be invested in fixed income securities. On November 1, 2006, the policy was revised to provide for a more conservative asset allocation, in order to better match the Plan’s assets with the benefit obligations these assets are intended to fund. As a result, during November 2006, the assets of the U.S. tax-qualified defined benefit pension plan were reallocated such that approximately 70% are now invested in fixed income securities, and approximately 30% remain invested in equity securities. In determining fiscal 2007 net periodic pension expense for the U.S. Plans, the expected long-term rate of return was decreased to 7.25%.

For the U.S. Plans, the projected benefit obligation, accumulated benefit obligation and fair value of plan assets for the pension plans with accumulated benefit obligations in excess of plan assets were $526,564, $526,564 and $509,300, respectively, at September 30, 2006, and $716,568, $627,390 and $403,578, respectively, at September 30, 2005.

For the non-U.S. Plans, the projected benefit obligation, accumulated benefit obligation and fair value of plan assets for the pension plans with accumulated benefit obligations in excess of plan assets were $89,612, $81,923 and $74,106, respectively, at September 30, 2006, and $87,973, $77,924 and $53,697, respectively, at September 30, 2005.

Contributions to the U.S. Plans were $86,878 and $40,392, during fiscal 2006 and 2005, respectively. These contributions included voluntary contributions of $85,000 and $31,200 during fiscal 2006 and fiscal 2005, respectively, in anticipation of future funding requirements. Contributions to non-U.S. Plans were $13,332 and $3,716, during fiscal 2006 and 2005, respectively.

In fiscal 2007, we will contribute approximately $1,425 and $2,528 to our U.S. and non-U.S. Plans, respectively, in accordance with our funding requirements. We also expect to make additional voluntary contributions during fiscal 2007.

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In the future, we expect to make the following benefit payments to participants:

	U.S.		Non-U.S.
	Plans		Plans
Fiscal year:
2007	$	19,923	$	1,798
2008		20,070		1,935
2009		20,270		2,083
2010		20,752		2,205
2011		21,458		2,334
2012 — 2016		123,556		13,108

Defined Contribution Plan

Many of our employees are eligible to participate in our Retirement Savings Plan (“RSP”). The RSP allows employees to invest 1% to 25% of regular compensation before taxes in fifteen different investment funds. We provide a matching contribution to an amount equal to 50% of the employees’ contributions, up to 6% of regular compensation, for a maximum match of 3%. Effective January 1, 2006, we increased the employer match of the U.S. defined contribution plan for participants who were hired prior to July 1, 2004 based on a scale commensurate with years of service, and up to a maximum match of 125%. Participants are permitted to elect to allocate our matching contribution in various investment options, including our common stock. Effective September 29, 2007, the Plan will not allow new contributions to be invested nor existing funds to be transferred into our IKON common stock fund. Any contributions invested in the IKON common stock fund prior to September 29, 2007 will remain allocated to the fund, unless redirected by the participant to other investment options at their discretion. Employees vest in a percentage of our contribution after two years of service, with full vesting at the completion of five years of service. Total expense related to the RSP was $21,644, $16,710 and $17,372 in fiscal 2006, 2005 and 2004, respectively.

Long-Term Incentive Compensation Plan

We have a Long-Term Incentive Compensation Plan (“LTIP”) pursuant to which key management employees have been granted performance-based awards that are earned upon achieving predetermined performance objectives during three-year intervals, and time-based restricted stock awards that are earned upon the fulfillment of vesting requirements. The value of these performance-based awards is charged to expense over the related plan period. As of September 30, 2006, if the predetermined performance objectives were to be achieved in full, the 2006, 2005 and 2004 LTIP Plans would be $2,232, $3,409 and $4,695, respectively. The 2006 Plan will be payable in cash or stock in fiscal 2009. The 2005 and 2004 Plans will be payable in cash in fiscal 2008 and fiscal 2007. During fiscal 2006, 2005 and 2004, we recognized expense (income) of $4,660, $(689) and $(417), respectively, related to LTIP. Fiscal 2005 and 2004 LTIP income was due to a change in estimate of future payouts related to these awards.

13.   DIVESTITURE OF BUSINESSES AND ASSETS

LEASING OPERATIONS

United States

On December 10, 2003, we entered into a definitive asset purchase agreement with GE, as amended by the First Amendment dated March 31, 2004 (the “U.S. Agreement”), to sell to GE certain of our assets and liabilities, solely in our capacity as successor to IOS Capital, LLC (“IOSC”), including, without limitation, servicing functions, facilities, systems and processes relating to our U.S. leasing operations, and to designate GE to be

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our preferred lease financing source in the U.S. The sale of such assets and liabilities pursuant to the U.S. Agreement was effective as of March 31, 2004, on which date GE entered into a five-year U.S. Program Agreement to provide for the funding of our lease originations in the U.S. During the initial five-year term of the U.S. Program Agreement, we will receive an origination fee on all new leases underwritten by GE and income from the sharing of gains on certain lease-end activities. In addition, we will receive a fee from GE for providing preferred services for lease generation in the U.S. (the “Preferred Fees”). The term of the U.S. Program Agreement may be renewed by us for a subsequent three or five year period during which we would be entitled to origination fees and income from the sharing of gains on certain lease-end activities, but not the Preferred Fees, which have to date amounted to $50,000 annually.

During fiscal 2004, we received $1,689,967 of proceeds from the U.S. Transaction. Immediately following the closing, GE repaid, on our behalf, $796,070 of outstanding balances under our U.S. asset securitization conduit financing agreements (the “U.S. Conduits”) from the proceeds of the U.S. Transaction. The proceeds from the U.S. Transaction and the repayment of the U.S. Conduits have been presented as if we made the repayment of the U.S. Conduits directly to the lenders as a financing activity in our consolidated statement of cash flows for fiscal 2004.

During fiscal 2004, we incurred a loss of $12,125 from the U.S. Transaction resulting from the difference between the carrying amount of assets sold and proceeds received and certain costs associated with the U.S. Transaction.

During fiscal 2005, we received $7,217 of additional proceeds from GE as a result of the completion of the closing balance sheet audit related to the U.S. Transaction. Accordingly, we recognized a gain of $7,763 related to the additional proceeds received from GE and the reversal of contingencies previously recorded related to the U.S. Transaction of $546.

On April 3, 2006, we entered into a definitive Asset Purchase Agreement with GE, effective April 1, 2006, pursuant to which GE purchased our U.S. Retained Portfolio and certain related assets and assumed certain related liabilities from us. We received $165,152 of proceeds from the U.S. Retained Portfolio Sale, after final closing adjustments and we recognized a gain from this transaction in our consolidated statements of income of $6,396. For federal income tax purposes, we recognized a benefit by releasing a valuation allowance associated with capital loss carryforwards to offset the tax on the gain from the sale of the U.S. Retained Portfolio. We will not retain any interest in the sold U.S. Retained Portfolio, except as discussed in Note 7.

Canada

On March 31, 2004, IKON Office Solutions, Inc., an Ontario corporation and one of our wholly-owned subsidiaries (“IKON Canada”), entered into a definitive asset purchase agreement (the “Canadian Agreement”) with Heller Financial Canada, an affiliate of GE (“Heller”), to sell certain assets including, without limitation, servicing functions, facilities, systems and processes relating to our Canadian leasing operations, and to designate Heller to be our preferred lease financing source in Canada. On June 30, 2004, Heller assigned its rights and obligations under the Canadian Agreement to GE VFS Canada Limited Partnership (“GE Canada”) by executing an Assignment and Amendment Agreement among Heller, GE Canada, IKON and IKON Office Solutions Northern Ltd., a Northwest Territory corporation. The sale of such assets pursuant to the Canadian Agreement was effective as of June 30, 2004, on which date IKON, GE Canada and IKON Office Solutions Northern Ltd. entered into the Canadian Rider to the U.S. Program Agreement to provide for the funding of our lease originations in Canada. During the initial five-year term of the Canadian Rider, we will receive an origination fee on all new leases underwritten by GE. The term of the Canadian Rider may be renewed by us for a subsequent three or five year period during which we would be entitled to origination fees.

On June 30, 2004, we received $159,181 of initial proceeds from the Canadian Transaction.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Immediately following the closing of the Canadian Transaction, GE repaid, on our behalf, $63,677 of outstanding balances under our Canadian asset securitization conduit financing agreement (the “Canadian Conduit”) from the proceeds of the Canadian Transaction. The proceeds from the Canadian Transaction and the repayment of the Canadian Conduit have been presented as if we made the repayment of the Canadian Conduit directly to the lender as a financing activity in our consolidated statement of cash flows for fiscal 2004.

During fiscal 2004, we recognized a gain of $698 from the Canadian Transaction resulting from the difference between the carrying amount of assets sold and proceeds received and certain costs associated with the Canadian Transaction. During fiscal 2005, we recorded a charge of $733 as a result of the completion of the closing balance sheet audit related to the Canadian Transaction.

The Transactions qualify as a sale of business under the applicable accounting literature; however, due to our significant continuing involvement under the U.S. Program Agreement and the Canadian Rider, the sale of the U.S. and Canadian leasing businesses do not qualify as discontinued operations.

Under the Transactions, GE assumed substantially all risks related to lease defaults for both the retained and sold lease receivables.

Germany

On June 8, 2006, we entered into a definitive asset purchase agreement with GE in Germany, effective June 1, 2006, pursuant to which GE purchased $56,702 of lease receivables from us. We recognized an immaterial gain as a result of the sale of these assets, and will not retain any interest in these assets, except as discussed in Note 7. In connection with the sale, we entered into the German Program Agreement, pursuant to which we designated GE as our preferred lease financing source in Germany. Either party may terminate the German Program Agreement on March 31, 2009 if the U.S. Program Agreement is not renewed beyond such date.

KAFEVEND

On October 3, 2005, we sold our coffee vending business in the United Kingdom, Kafevend Group PLC (“Kafevend”), for $19,128. We recognized a gain of $4,924 on the sale of Kafevend during fiscal 2006 resulting from the difference between the carrying amount of assets sold, net of certain liabilities and proceeds received less certain associated costs. The gain on the divestiture of Kafevend is exempt from income tax under United Kingdom tax law.

SALE OF FRENCH OPERATING SUBSIDIARY

During fiscal 2005, we sold substantially all of our operations in France (the “French Sale”). We recognized a gain in the fourth quarter of fiscal 2005 of $10,110 from the French Sale resulting from the difference between the carrying amount of assets sold and proceeds received and certain costs associated with the French Sale. We will continue to support key accounts and Pan European accounts, which focuses on large, multi-national accounts, through an ongoing presence in Paris.

SALE OF MEXICAN OPERATING SUBSIDIARY

During fiscal 2005, we sold substantially all of our operations in Mexico (the “Mexican Sale”). We incurred a loss in the second quarter of fiscal 2005 of $6,734 from the Mexican Sale resulting from the difference between the carrying amount of assets sold and proceeds received and certain associated costs. We will continue to serve our national and multi-national customers in Mexico and operate our remanufacturing facility located in Tijuana.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

OTHER DIVESTITURES

During fiscal 2005, we sold two small U.S. business units that provided technology equipment and services to customers. As a result of these sales, we recognized a gain of $1,125.

As a result of the transactions above, we recognized a net (gain) loss during fiscal 2006, 2005 and 2004 of $(11,497), $(11,531) and $11,427, respectively.

14.   RESTRUCTURING AND ASSET IMPAIRMENT CHARGES

During fiscal 2005, we took several actions to reduce costs, increase productivity and improve operating income. These actions involved our operations in BDS, LDS, our North American field organization, our corporate staff and our operating subsidiary in Mexico.

Business Document Services

During the second quarter of fiscal 2005, we exited BDS, which provided off-site document management solutions, including digital print and fulfillment services. This exit was achieved by the closure or sale of 11 North American operating sites. As of September 30, 2005, all of the 11 BDS sites were closed or sold. Proceeds received from the sale of two sites were not material. As a result of this exit, the results of operations and cash flows of BDS are classified as discontinued operations (see Note 16).

For the fiscal year ended September 30, 2006, pre-tax restructuring charges related to BDS were $444, and no additional asset impairment charges were incurred. For the fiscal year ended September 30, 2005, pre-tax restructuring and asset impairment charges related to BDS were $9,267 and $1,331, respectively. The pre-tax components of the restructuring, asset impairment charges and other costs for fiscal 2006 and 2005 are as follows:

	Fiscal Year Ended			Fiscal Year Ended
	September 30, 2006			September 30, 2005
Type of Charge
Restructuring charge(benefit):
Severance	$	(78	)	$	3,584
Contractual commitments		588			2,686
Contract termination		(66	)		2,997
Total restructuring charge		444			9,267
Asset impairment charge for fixed assets		—			1,331
Other non-restructuring items		(241	)		891
Total	$	203		$	11,489

The restructuring charge includes severance for the termination of 302 employees during fiscal 2005, and the asset impairment charge represents fixed asset write-offs. In addition, during fiscal 2005, we wrote-down inventories and other assets by $610 and recorded additional reserves for accounts receivable of $281, which are included in “other non-restructuring items” in the table above. During fiscal 2006, the additional reserves for accounts receivable were decreased by $241. These charges are included within discontinued operations.

Legal Document Services

LDS provides off-site document management solutions for the legal industry, including document imaging, coding and conversion services, legal graphics and electronic discovery. During fiscal 2005, we closed 16 of 82 LDS sites in North America to provide cost flexibility and savings.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

As a result of the closure of these sites, we recorded a pre-tax restructuring charge of $46 for the fiscal year ended September 30, 2006. For the fiscal year ended September 30, 2005, pre-tax restructuring and asset impairment charges related to LDS were $2,094 and $229, respectively. The pre-tax components of the restructuring, asset impairment charges and other costs for fiscal 2006 and 2005 are as follows:

	Fiscal Year Ended			Fiscal Year Ended
	September 30, 2006			September 30, 2005
Type of Charge
Restructuring charge(benefit):
Severance	$	(23	)	$	1,322
Contractual commitments		68			612
Contract termination		1			160
Total restructuring charge		46			2,094
Asset impairment charge for fixed assets		—			229
Other non-restructuring items		(126	)		112
Total	$	(80	)	$	2,435

The restructuring charge includes severance for the termination of 157 employees during fiscal 2005. The asset impairment charge represents fixed asset write-offs. In addition, during fiscal 2005, we wrote-down inventories and other assets by $44 and recorded additional reserves for accounts receivable of $68, which are included in “other non-restructuring items” in the table above. During fiscal 2006, reserves for accounts receivable were decreased by $126.

Field Organization and Corporate Staff Reduction

During fiscal 2005, we reorganized our field structure in North America to serve our customers in a more cost-effective manner, while maximizing sales potential. To achieve this, we expanded geographic coverage under certain area vice presidents, allowing us to reduce the number of our marketplaces. By streamlining our field leadership structure and reducing other corporate staff, we expect to save costs while maintaining our sales capabilities and services provided to customers. As a result of these actions, we recorded a pre-tax restructuring charge of $8,176 representing severance for 381 employees during the fiscal year ended September 30, 2005. In addition, we recorded asset impairments representing fixed asset write-offs in the amount of $112 during fiscal 2005. During fiscal 2006, we recorded a pre-tax restructuring benefit of $368 as a result of a revision to our original estimate based on more recent information that we did not have at the time the reserve was established.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Summarized Restructuring Activity

The pre-tax components of the restructuring and asset impairment charges for fiscal 2006 and fiscal 2005 are as follows:

	Fiscal Year Ended			Fiscal Year Ended
	September 30, 2006			September 30, 2005
Type of Charge
Restructuring charge:
Severance	$	(469	)	$	13,082
Contractual commitments		656			3,298
Contract termination		(65	)		3,157
Total restructuring charge		122			19,537
Asset impairment charge for fixed assets		—			1,672
Other non-restructuring items		(367	)		1,003
Total	$	(245	)	$	22,212

We calculated the asset impairment charges in accordance with SFAS 144. The proceeds received for sites sold or held for sale were not sufficient to cover the fixed asset balances and, as such, those balances were written off. Fixed assets associated with closed sites were written-off.

All restructuring costs were incurred within INA and Corporate.

The following presents a reconciliation of the restructuring charges in fiscal 2005 to the accrual balance remaining at September 30, 2006, which is included in other accrued expenses on the consolidated balance sheets:

	Fiscal		Cash			Non-Cash			Balance					Cash			Ending Balance
	2005		Payments			Charges			September 30,		Fiscal 2006			Payments			September 30,
	Charge		Fiscal 2005			Fiscal 2005			2005		Adjustments*			Fiscal 2006			2006
Severance	$	13,082	$	(11,107	)	$	—		$	1,975	$	(469	)	$	(1,506	)	$	—
Contractual commitments		3,298		(1,846	)		—			1,452		656			(1,211	)		897
Contract termination		3,157		(3,034	)		—			123		(65	)		(58	)		—
Asset impairments		1,672		—			(1,672	)		—		—			—			—
Other non-restructuring items		1,003		—			(1,003	)		—		(367	)		367			—
Total	$	22,212	$	(15,987	)	$	(2,675	)	$	3,550	$	(245	)	$	(2,408	)	$	897

* The adjustments in the table above are the result of revising our estimates based on more recent information, which we did not have at the time the reserve was established. The adjustments made during fiscal 2006 were not material to our consolidated financial statements.

The year ended September 30, 2006 included certain charges related to the restructuring of BDS, which is included as a discontinued operation (discussed at Note 16). The restructuring (benefit) charge for continuing operations was $(322) and $10,543 for fiscal 2006 and 2005, respectively.

The projected payments of the remaining balances of the charge, by fiscal year, are as follows:

	Fiscal 2007		Fiscal 2008		Fiscal 2009		Beyond		Total
Projected Payments
Contractual commitments	$	426	$	226	$	183	$	62	$	897

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

All contractual commitment amounts related to leases are shown net of projected sublease income. Projected sublease income was $527 at September 30, 2006. To the extent that sublease income cannot be realized, changes to the restructuring charges will be incurred in each period in which sublease income is not received.

The employees affected by the charge were as follows:

	Fiscal 2005
	Employee
	Terminations
Headcount Reductions
BDS		302
LDS		157
Field organization and corporate staff		381
Total		840

The sites affected by the charge were as follows:

					Change in
	Initial Planned		Sites Closed at		Estimate of
	Site Closures		September 30, 2005		Site Closures
Site Closures
BDS		11		11		—
LDS		17		16		(1	)
Total		28		27		(1	)

During the third quarter of fiscal 2005, management determined that one of the 17 LDS sites initially approved for closing would remain in operation. As such, there were 16 sites affected and closed by the charge as of September 30, 2005. As of September 30, 2005, there were no additional employees to be terminated and there were no remaining sites to be closed related to the actions described above. The charges for contractual commitments relate to real estate lease contracts for certain sites that we have exited but are required to make payments over the balance of the lease term. The charges for contract termination represent costs incurred to immediately terminate contracts.

15.   TAXES ON INCOME

Provision for income taxes from continuing operations:

	Fiscal Year Ended September 30
	2006					2005					2004
	Current		Deferred			Current		Deferred			Current		Deferred
Federal	$	132,912	$	(89,522	)	$	115,404	$	(89,711	)	$	292,937	$	(266,131	)
Foreign		5,742		944			14,414		(12,015	)		5,525		(2,721	)
State		8,276		(6,683	)		4,909		(1,246	)		21,226		(20,528	)
Taxes on income	$	146,930	$	(95,261	)	$	134,727	$	(102,972	)	$	319,688	$	(289,380	)

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

The components of deferred income tax assets and liabilities were as follows:

	September 30
	2006		2005
Deferred tax assets:
Accrued liabilities, accounts receivable and inventory	$	97,991	$	176,546
Net operating loss and capital loss carryforwards		39,947		53,072
Tax credit carryforwards		406		165
Other		—		2,901
Total deferred tax assets		138,344		232,684
Valuation allowance		28,483		30,946
Net deferred tax assets	$	109,861	$	201,738
Deferred tax liabilities:
Depreciation and lease income recognition	$	32,992	$	167,025
Other		150		—
Total deferred tax liabilities		33,142		167,025
Net deferred tax assets	$	76,719	$	34,713

The overall increase in the net deferred tax assets was primarily due to the sale of the U.S. Retained Portfolio associated with the exit of our North American leasing operations described in Note 13. The tax basis in the U.S. Retained Portfolio was lower than the book basis primarily due to accelerated depreciation claimed for tax purposes. Therefore, the sale of the assets of the U.S. Retained Portfolio resulted in a reduction to the deferred tax liabilities and an increase in income tax payments. Net income tax payments were $155,364, $92,291 and $356,374 in fiscal 2006, 2005 and 2004, respectively.

Net operating loss (“NOL”) carryforwards consist primarily of state carryforwards of $208,081, principally expiring in fiscal 2007 through 2023 and foreign carryforwards of $43,515, of which $31,630 has no expiration date and the remaining $11,885 principally expiring in fiscal 2008 through 2021.

During fiscal 2006, we recorded the following:

•  a valuation allowance of $910 against net operating losses generated in certain foreign jurisdictions, primarily Italy, Spain and Switzerland;

•  a valuation allowance of $251 against net operating losses generated in France. Partially offsetting this tax expense, we recorded a tax benefit of $245 associated with the reversal of valuation allowances for capital loss carryforwards, as additional proceeds were received from the sale of our French operations that occurred in fiscal 2005;

•  a tax benefit of $1,723 associated with the divestiture of Kafevend as the gain on the divestiture of Kafevend is exempt from income tax under United Kingdom tax law;

•  a tax benefit of $2,700 associated with the release of a Canadian tax reserve for which the underlying tax exposure has been resolved;

•  additional tax expense of $2,400 resulting from the revaluation of a Canadian deferred tax asset driven by legislative tax rate changes;

•  a tax benefit of $2,341 associated with the reversal of valuation allowances for capital loss carryforwards as a result of the gain on sale of the U.S. Retained Portfolio;

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

•  a tax benefit of $1,039 resulting from the revaluation of the state net operating loss deferred tax asset driven by a Pennsylvania legislative change to annual NOL utilization limitations; and

•  a benefit from the difference between our actual state tax liability upon the filing of our state tax returns compared to the deferred state tax provision.

During fiscal 2006, the Company’s Chief Executive Officer and Board of Directors approved a Domestic Reinvestment Plan (the “Plan”) providing for the repatriation of up to $60,000 of foreign earnings under the American Jobs Creation Act of 2004 (the “Act”). Under this Plan, the Company repatriated foreign earnings of $30,500, including base period dividend requirements, in accordance with the temporary repatriation incentive under the Act. Accordingly, the Company recorded a $2,400 tax charge and a related accrued tax liability, including the tax on the base period dividend. The repatriated funds were used for the expenditures incurred for compensation of existing and newly hired workers (other than payments of executive compensation).

During fiscal 2005, we recorded the following:

•  total tax benefits of $2,127, associated with the deferral of depreciation expense for tax purposes in Ireland. This includes $1,345 of benefits related to depreciable assets purchased in fiscal 2004. During fiscal 2005, we deferred the deduction of Irish tax depreciation expense, in accordance with Irish tax law, until fiscal 2006 when the Irish rate increased to 12.5%;

•  a valuation allowance of $1,536 against net operating losses generated in certain foreign jurisdictions, primarily France and Mexico; and

•  a tax benefit of $3,539 associated with the reversal of the valuation allowances on the French Sale. Since the tax basis in the French investment was higher than the book basis, an additional tax benefit of $7,876 was generated. This benefit was offset by a valuation allowance due to capital loss limitations.

During fiscal 2005, the tax benefit related to the Mexican Sale was limited to $1,750 since capital losses can only be used to offset capital gains. Since the tax basis in the Mexican investment was higher than the book basis, an additional tax benefit of $7,969 was generated. This benefit was offset by a valuation allowance due to capital loss limitations. In addition, $11,388 of deferred tax assets, primarily representing net operating loss carryforwards, were reversed, as they could no longer be utilized. This had no impact on our effective tax rate as the amounts were offset by valuation allowances.

Pre-tax income from domestic and foreign operations was $123,809 and $34,109, respectively, in fiscal 2006, $83,506 and $21,444, respectively, in fiscal 2005 and $101,515 and $17,102, respectively, in fiscal 2004.

A reconciliation of income tax expense at the U.S. federal statutory income tax rate to actual income tax expense from continuing operations is as follows:

	Fiscal Year Ended September 30
	2006			2005			2004
Tax at statutory rate	$	55,271		$	37,010		$	41,516
State income taxes, net of U.S. federal tax benefit		1,298			4,917			5,289
Net (decrease) increase in tax reserves		(2,373	)		(691	)		10,345
Valuation allowance changes		(2,145	)		(2,674	)		(23,241	)
Foreign, including credits		(3,265	)		(5,118	)		(1,423	)
Homeland Repatriation		2,400			—			—
Other		483			(1,689	)		(2,178	)
	$	51,669		$	31,755		$	30,308

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Undistributed earnings of our foreign subsidiaries were approximately $91,500 at September 30, 2006. Those earnings are considered to be indefinitely reinvested and, therefore, no provision has been recorded for U.S. federal and state income taxes.

16.   DISCONTINUED OPERATIONS

In connection with our restructuring plan discussed in Note 14, we exited from BDS, a component of INA, during fiscal 2005. The exit of this business involved the sale or closure of 11 digital print centers. These sales and closures were evaluated for severance and lease liabilities, and asset impairments, including goodwill, in accordance with our accounting policies. Operating activities of BDS are reported as discontinued. Summarized financial information for BDS is set forth below:

	Fiscal Year Ended September 30
	2006			2005			2004
Revenues	$	—		$	20,577		$	47,843
Operating loss		(78	)		(20,709	)		(7,623	)
Tax benefit		31			8,180			3,008
Net loss from discontinued operations	$	(47	)	$	(12,529	)	$	(4,615	)

As of September 30, 2005, all digital print centers were closed or sold. Assets related to BDS are recorded at their estimated net realizable value.

17.   SEGMENT REPORTING

SFAS 131, “Disclosures about Segments of an Enterprise and Related Information,” defines operating segments as components of an enterprise for which separate financial information is available and is evaluated regularly by the chief operating decision maker, or decision making group, in deciding how to allocate resources and for assessing performance.

We have identified the IKON North America Copier Business, the IKON North America Outsourcing Business and IKON Europe (“IE”) as our three operating segments. We report information about our operating segments based on the structure of our internal organization and the way our chief operating decision maker, our Chief Executive Officer, organizes the segments within the enterprise for making operating decisions, assessing performance and allocating resources and management responsibility. We determined that our IKON North America Copier and IKON North America Outsourcing businesses have similar economic characteristics and, as such, we have aggregated IKON North America Copier and IKON North America Outsourcing into one reportable segment referred to as IKON North America (“INA”).

Our two reportable segments, INA and IE, each provide copiers, printers, color solutions and a variety of document management service capabilities through Enterprise Services; however, we believe they do not meet all of the aggregation criteria to be reported as one segment. Our IE segment also includes our captive finance subsidiaries in the U.K.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

The accounting policies for both INA and IE are the same as those described in the summary of significant accounting policies in Note 1. The table below presents segment information from continuing operations for the fiscal years ended September 30, 2006, 2005 and 2004:

	IKON North		IKON		Corporate and
	America		Europe		Eliminations			Total
Year Ended September 30, 2006
Revenues:
Equipment	$	1,576,071	$	214,117	$	—		$	1,790,188
Customer service and supplies		1,296,012		149,549		—			1,445,561
Managed and professional services		688,357		52,641		—			740,998
Rental and fees		144,347		6,881		—			151,228
Other		26,448		73,826		—			100,274
Total revenues		3,731,235		497,014		—			4,228,249
Gross Profit
Equipment		373,904		76,422		—			450,326
Customer service and supplies		604,075		43,945		—			648,020
Managed and professional services		187,213		6,501		—			193,714
Rental and fees		100,465		5,475		—			105,940
Other		17,503		26,275		—			43,778
Total gross profit		1,283,160		158,618		—			1,441,778
Selling and administrative		957,489		127,816		166,543			1,251,848
Gain on the divestiture of businesses, net		6,161		5,336		—			11,497
Restructuring and asset impairments benefit		322		—		—			322
Operating income (loss)		332,154		36,138		(166,543	)		201,749
Loss from the early extinguishment of debt		—		—		5,535			5,535
Interest income		—		—		13,040			13,040
Interest expense		—		—		51,336			51,336
Income from continuing operations before taxes on income	$	332,154	$	36,138	$	(210,374	)	$	157,918
Year Ended September 30, 2005
Revenues:
Equipment	$	1,560,977	$	206,035	$	—		$	1,767,012
Customer service and supplies		1,336,369		145,651		—			1,482,020
Managed and professional services		652,999		57,003		—			710,002
Rental and fees		169,540		5,717		—			175,257
Other		100,861		142,153		—			243,014
Total revenues		3,820,746		556,559		—			4,377,305

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

	IKON North		IKON		Corporate and
	America		Europe		Eliminations			Total
Gross Profit
Equipment		390,402		76,454		—			466,856
Customer service and supplies		626,558		43,922		—			670,480
Managed and professional services		175,821		6,522		—			182,343
Rental and fees		118,528		5,065		—			123,593
Other		60,747		47,659		—			108,406
Total gross profit		1,372,056		179,622		—			1,551,678
Selling and administrative		1,004,666		150,271		241,732			1,396,669
Gain on the divestiture of businesses, net		1,421		10,110		—			11,531
Restructuring and asset impairments charge		9,423		—		1,120			10,543
Operating income (loss)		359,388		39,461		(242,852	)		155,997
Loss from the early extinguishment of debt		—		—		6,034			6,034
Interest income		—		—		7,388			7,388
Interest expense		—		—		52,401			52,401
Income from continuing operations before taxes on income	$	359,388	$	39,461	$	(293,899	)	$	104,950
Year Ended September 30, 2004
Revenues:
Equipment	$	1,561,294	$	182,899	$	—		$	1,744,193
Customer service and supplies		1,368,756		136,788		—			1,505,544
Managed and professional services		662,937		57,824		—			720,761
Rental and fees		128,856		4,941		—			133,797
Other		311,176		150,237		—			461,413
Total revenues		4,033,019		532,689		—			4,565,708
Gross Profit
Equipment		427,003		64,460		—			491,463
Customer service and supplies		621,221		42,291		—			663,512
Managed and professional services		205,149		8,114		—			213,263
Rental and fees		95,556		4,308		—			99,864
Other		171,221		45,393		—			216,614
Total gross profit		1,520,150		164,566		—			1,684,716
Selling and administrative		1,072,116		139,279		259,312			1,470,707
Loss on divestiture of businesses, net		11,427		—		—			11,427
Operating income (loss)		436,607		25,287		(259,312	)		202,582
Loss from the early extinguishment of debt		—		—		35,906			35,906
Interest income		—		—		3,259			3,259
Interest expense		—		—		51,318			51,318
Income from continuing operations before taxes on income	$	436,607	$	25,287	$	(343,277	)	$	118,617

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IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Reconciliation of segment assets, depreciation expense from continuing operations and expenditures for fixed assets from continuing operations to consolidated assets, depreciation expense from continuing operations and expenditures for fixed assets from continuing operations for the years ended September 30, 2006, 2005 and 2004 is as follows:

	IKON North		IKON		Corporate and
	America		Europe		Eliminations		Total
Year Ended September 30, 2006
Segment assets	$	1,640,061	$	818,701	$	772,937	$	3,231,699
Depreciation expense from continuing operations		45,564		6,913		17,593		70,070
Expenditures for fixed assets from continuing operations		70,666		7,509		—		78,175
Year Ended September 30, 2005
Segment assets	$	2,264,324	$	821,642	$	745,853	$	3,831,819
Depreciation expense from continuing operations		48,379		7,542		17,189		73,110
Expenditures for fixed assets from continuing operations		60,942		9,698		1,509		72,149
Year Ended September 30, 2004
Segment assets	$	2,855,113	$	843,676	$	819,624	$	4,518,413
Depreciation expense from continuing operations		51,386		8,240		22,268		81,894
Expenditures for fixed assets from continuing operations		80,262		9,916		6		90,184

Our INA segment assets at September 30, 2006 decreased compared to September 30, 2005 due mainly to the sale of the U.S. Retained Portfolio.

Our INA segment assets at September 30, 2005, decreased compared to September 30, 2004 due mainly to the continued run-off of the U.S. Retained Portfolio and divestiture of businesses discussed in Note 13.

The following is revenue from continuing operations and long-lived asset information by geographic area for the years ended and as of September 30:

	2006		2005		2004
Revenues
United States	$	3,516,683	$	3,602,492	$	3,799,004
United Kingdom		350,397		378,755		361,883
Canada		207,690		207,280		213,402
Other		153,479		188,778		191,419
	$	4,228,249	$	4,377,305	$	4,565,708

	2006		2005		2004
Long-Lived Assets
United States	$	1,070,771	$	1,090,073	$	1,118,824
United Kingdom		286,847		280,752		288,319
Canada		159,655		155,981		148,457
Other		80,426		70,823		95,264
	$	1,597,699	$	1,597,629	$	1,650,864

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IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

Long-lived assets consist of equipment on operating leases, net property and equipment, goodwill and other assets. Long-term receivables in the amount of $1,878, $2,995 and $3,609 in fiscal 2006, 2005 and 2004, respectively, have been included in other assets on the consolidated balance sheets, but are excluded from total long-lived assets above.

18.   FINANCIAL INSTRUMENTS

We use financial instruments in the normal course of our business for purposes other than trading. These financial instruments include debt, commitments to extend credit, interest rate caps and interest rate and currency swap agreements. The notional or contractual amounts of these commitments and other financial instruments are discussed below.

Concentration of Credit Risk

We are subject to credit risk through trade receivables, lease receivables and short-term cash investments. Credit risk with respect to trade and lease receivables is minimized because of geographic dispersion of our large customer base. However, at September 30, 2006, we had accounts receivable from GE of $88,812 (including amounts unbilled), which represents a significant concentration of our accounts receivable. Accordingly, if GE were not able to repay the amount owed to us, the impact would have a material adverse effect on our liquidity, financial position and results of operations.

Short-term cash investments are placed with high credit quality financial institutions and in short duration corporate and government debt securities funds. We generally limit the amount of credit exposure in any one type of investment instrument and with any single counterparty.

Interest Rate Caps

We have a 7.00% interest rate cap relating to the £95,000 revolving asset securitization conduit financing facility which provides funding for our United Kingdom leasing subsidiary, the notional value of which was £95,000 at September 30, 2006, an increase of £10,000 from September 30, 2005.

Interest Rate Agreements

We had interest rate swap agreements relating to our lease-backed notes in the U.S., having a total notional amount of $43,719 at September 30, 2005, with a fixed rate of 2.095%. During fiscal 2006, our leased-backed notes were repaid and the interest rate swap agreements were terminated. As a result of the termination we reclassified $262 of unrealized net losses from comprehensive income to earnings. As of September 30, 2006, we have no interest rate swap agreements.

We use the following methods and assumptions in estimating fair value disclosures for financial instruments:

Cash and Cash Equivalents, Accounts Receivable and Notes Payable

The carrying amounts reported in the consolidated balance sheets approximate fair value.

Long-Term Debt

The fair value of long-term debt instruments is estimated using a discounted cash flow analysis. For more information on these instruments, refer to Note 7.

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IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

The carrying amounts and fair value of our financial instruments, excluding $63,960 and $58,889 of debt supporting certain lease and residual value guarantees at September 30, 2006 and 2005, respectively, are as follows:

	September 30,
	2006				2005
	Carrying				Carrying
	Amount		Fair Value		Amount		Fair Value
Long-term debt:
Bond issues	$	593,571	$	550,318	$	727,927	$	663,388
Sundry notes, bonds and mortgages		1,494		1,494		1,366		1,366
Non-corporate debt		153,016		153,016		465,777		458,645
Interest rate swaps		—		—		411		411

19.   QUARTERLY FINANCIAL SUMMARY (unaudited)

	First		Second			Third		Fourth
	Quarter		Quarter			Quarter		Quarter			Total
2006
Revenues	$	1,042,863	$	1,080,509		$	1,046,897	$	1,057,980		$	4,228,249
Gross profit		362,193		365,327			358,040		356,218			1,441,778
Income from continuing operations before taxes on income		40,405		39,638			42,078		35,797			157,918
Income from continuing operations		27,632		25,368			26,871		26,378			106,249
Net income (loss) from discontinued operations		11		(30	)		10		(38	)		(47	)
Net income (loss)		27,643		25,338			26,881		26,340			106,202
Basic earnings per common share
Continuing operations		0.21		0.19			0.21		0.20			0.81
Discontinued operations		0.00		0.00			0.00		0.00			0.00
Net income		0.21		0.19			0.21		0.20			0.81
Diluted earnings per common share
Continuing operations		0.21		0.19			0.20		0.20			0.80
Discontinued operations		0.00		0.00			0.00		0.00			0.00
Net income		0.21		0.19			0.20		0.20			0.80
Dividends per common share		0.04		0.04			0.04		0.04			0.16
Common stock price-high/low		11.06/9.60		14.34/10.32			14.37/12.15		14.36/12.15			14.37/9.60

First, third and fourth quarters of fiscal 2006 include pre-tax charges from the early extinguishment of debt of $1,650, $3,866 and $19, respectively. First, second, third and fourth quarters of fiscal 2006 include pre-tax gains (losses) from the divestiture of businesses of $4,924, $105, $6,931 and $(463), respectively.

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IKON OFFICE SOLUTIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

	First			Second			Third			Fourth
	Quarter			Quarter			Quarter			Quarter			Total
2005
Revenues	$	1,085,445		$	1,092,273		$	1,098,305		$	1,101,282		$	4,377,305
Gross profit		393,474			382,213			389,439			386,552			1,551,678
Income from continuing operations before taxes on income		31,763			12,622			38,093			22,472			104,950
Income from continuing operations		20,872			7,749			25,373			19,201			73,195
Net loss from discontinued operations		(1,126	)		(8,675	)		(1,942	)		(786	)		(12,529	)
Net income (loss)		19,746			(926	)		23,431			18,415			60,666
Basic earnings (loss) per common share
Continuing operations		0.15			0.06			0.18			0.14			0.52
Discontinued operations		(0.01	)		(0.06	)		(0.01	)		(0.01	)		(0.09	)
Net income		0.14			(0.01	)*		0.17			0.13			0.43
Diluted earnings (loss) per common share
Continuing operations		0.14			0.06			0.17			0.14			0.51
Discontinued operations		(0.01	)		(0.06	)		(0.01	)		(0.01	)		(0.08	)
Net income		0.14	*		(0.01	)*		0.16			0.13			0.43
Dividends per common share		0.04			0.04			0.04			0.04			0.16
Common stock price-high/low		12.14/10.07			11.55/9.72			10.34/8.55			10.19/9.18			12.14/8.55

* Does not add due to rounding.

Second, third and fourth quarters of fiscal 2005 include pre-tax asset impairment and restructuring charge (benefits) of $11,709, ($379) and ($787), respectively. Second and fourth quarters of fiscal 2005 include pre-tax charges from the early extinguishment of debt of $1,734 and $4,300, respectively. Second and fourth quarters of fiscal 2005 include pre-tax gains from the divestiture of businesses of $1,901 and $9,630, respectively. Second and fourth quarters of fiscal 2005 include pre-tax charges from the early termination of real estate contracts of $2,168 and $3,944, respectively. Second quarter of fiscal 2005 include pre-tax charge of $327 related to the consolidation of the LDS business. The fourth quarter of fiscal 2005 includes a pre-tax charge of $7,000 for the early termination of a consulting contract, a pre-tax charge of $1,000 related to Hurricanes Katrina and Rita and a pre-tax charge of $3,798 from a change in certain U.K. pension liabilities.

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Item 9.   Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

(No response to this item is required.)

Item 9A.   Controls and Procedures

(a)   Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in the reports that the Company files or submits under the Securities and Exchange Act of 1934 as amended (the “Exchange Act”) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the Company’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Our management, including our Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) of the Exchange Act) as of September 30, 2006 pursuant to Rule 13a-15(b) under the Exchange Act. Management necessarily applied its judgment in assessing the costs and benefits of such controls and procedures that, by their nature, can provide only reasonable assurance regarding management’s control objectives. Management does not expect that its disclosure controls and procedures will prevent all errors and fraud. A control system, irrespective of how well it is designed and operated, can only provide reasonable assurance, and cannot guarantee that it will succeed in its stated objectives.

Based on their evaluation, our management, including our Chief Executive Officer and Chief Financial Officer, has concluded that our disclosure controls and procedures were not effective at the reasonable assurance level because of the material weakness described below in Management’s Report on Internal Control Over Financial Reporting. Notwithstanding the material weakness described below, we have implemented processes and performed additional procedures designed to ensure that our consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America. Accordingly, management believes that the consolidated financial statements included in this report fairly present, in all material respects, the Company’s financial condition, results of operations and cash flows for all periods presented.

Management’s Remediation Initiatives

We have a complex billing process that is performed in several locations using multiple billing platforms. The process requires the proper initiation of a customer master record and contract to ensure consistent billing of periodic charges. Additionally, our collection of accurate meter readings from equipment at customer locations is critical in order to ensure the generation of accurate invoices. During fiscal 2006, we undertook several initiatives to remediate the material weakness described below, including:

•  establishing a fully-staffed service billing organization under an aligned organization structure;

•  refocusing on our conversion to One Platform comprised of a common enterprise resource planning system, primarily based on the Oracle E-Business Suite (the “One Platform Conversion”);

•  conducting tests of contract set-up procedures at each of our North American billing centers and subsequently launching a re-designed contract set-up module in the Oracle E-Business Suite in order to simplify the contract set-up process and reduce billing errors;

•  using actual service billing data from our service provider in lieu of estimated amounts;

•  initializing and subsequently expanding a program designed to assess the accuracy of estimated meter reads; and

•  launching a standardization project to re-evaluate key controls over financial reporting at our North American billing centers.

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We expect these actions will further remediate the material weakness in billing described below and, during fiscal 2006, we noted the following:

•  significant improvement in accounts receivable aging trends and the timeliness in which we issued invoice adjustments;

•  substantial reduction in contract set-up and billing errors as quality improved at each of our four North American billing centers, three of which are now utilizing the Oracle E-Business Suite;

•  the establishment of new key financial controls; and

•  steady progress in our remediation efforts relating to deficiencies in the segregation of incompatible duties within our billing function.

As of September 30, 2006, our remediation efforts related to the material weakness described above were not complete and we have not yet determined what further initiatives, if any, may be undertaken or when in the future we believe our efforts to remediate the material weakness will be completed. However, we will continue to focus on these initiatives and develop new measures with the goal of ultimately resolving and remediating our material weakness in a timely manner. Our efforts to remediate the material weakness will continue into fiscal 2007 and will include our ongoing One Platform Conversion. We began to initiate testing and implementation of the One Platform Conversion during the first quarter of fiscal 2007.

(b)   Management’s Report on Internal Control Over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rule 13a-15(f). The Company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles in the United States of America. The Company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the Company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles in the United States of America, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the Company’s internal control over financial reporting as of September 30, 2006. In making its evaluation of internal control over financial reporting, management used the criteria described in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).

A material weakness is a control deficiency, or combination of control deficiencies, that results in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected. Management identified the following control deficiencies which, in the aggregate, constitute a material weakness in the Company’s internal control over financial reporting as of September 30, 2006:

The Company did not maintain effective controls over the accuracy and validity of revenue, accounts receivable and deferred revenue. Specifically, the Company’s controls over (i) the timely issuance of invoice adjustments, (ii) the initiation of customer master records and contracts to ensure consistent billing of periodic charges, (iii) the collection of accurate meter readings from equipment to ensure the accurate generation of

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customer invoices and (iv) the segregation of incompatible duties within the billing function were deficient. Because, as of September 30, 2006, these control deficiencies could result in a misstatement of the aforementioned accounts that would result in a material misstatement to the Company’s interim or annual consolidated financial statements that would not be prevented or detected, management has determined that these control deficiencies, in the aggregate, constitute a material weakness.

Because of this material weakness, management concluded that the Company did not maintain effective internal control over financial reporting as of September 30, 2006, based on the criteria in Internal Control — Integrated Framework issued by the COSO. PricewaterhouseCoopers LLP, an independent registered public accounting firm, has audited management’s assessment of the effectiveness of our internal control over financial reporting as of September 30, 2006 as stated in their report, which is included in Item 8 of this Form 10-K.

(c)   Changes in Internal Control Over Financial Reporting

Our management carried out an evaluation, with the participation of our Chief Executive Officer and Chief Financial Officer, of the changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) as promulgated by the SEC under the Securities Exchange Act of 1934). Based on this evaluation, our management determined that there has not been any change in our internal control over financial reporting during our most recently completed fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Item 9B.   Other Information

(No response to this item is required.)

PART III

Item 10.   Directors and Executive Officers of the Registrant

Information regarding directors appearing in IKON’s Notice of Annual Meeting of Shareholders and Proxy Statement for the annual meeting of shareholders to be held on February 21, 2007 (the “2007 Proxy Statement”) is incorporated herein by reference. Additional information regarding executive officers appearing under “Executive Compensation” in the 2007 Proxy Statement is incorporated herein by reference. The information presented in the 2007 Proxy Statement relating to the Audit Committee’s financial experts is incorporated herein by reference. Information regarding executive officers contained in Part I, Item 4A of this Form 10-K is incorporated herein by reference.

We have adopted a Code of Ethics that applies to all of our directors and employees including, without limitation, our principal executive officer, our principal financial officer, our principal accounting officer and all of our employees performing financial or accounting functions. Our Code of Ethics is posted on our website, www.ikon.com, and may be found under the “Investor Relations” section by clicking on “Corporate Governance” and then clicking on “Corporate Integrity.” We intend to continue to satisfy the disclosure requirement under Item 5.05 of Form 8-K regarding an amendment to, or waiver from, a provision of our Code of Ethics by posting such information on our website at the location specified above.

Item 11.   Executive Compensation

Information appearing under “Summary of Executive Compensation” in the 2007 Proxy Statement is incorporated herein by reference.

Item 12.   Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Information regarding security ownership of certain beneficial owners and management appearing under “Security Ownership” in the 2007 Proxy Statement is incorporated herein by reference.

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Information regarding IKON’s equity compensation plans appears below:

The following table sets forth information about IKON’s common stock that may be issued under all of IKON’s existing equity compensation plans as of September 30, 2006, including the 2006 Omnibus Equity Compensation Plan, 1995 Stock Option Plan, Long Term Incentive Compensation Plan and Non-Employee Directors’ Stock Option Plan (merged the former 1989 and 1993 Directors Plans). As of February 22, 2006, all of IKON’s equity compensation plans have been approved by security holders.

					(c)
	(a)				Number of Securities
	Number of Securities		(b)		Remaining Available for
	to be Issued Upon		Weighted-Average		Future Equity Issuance
	Exercise of		Exercise Price of		Under Compensation Plans
	Outstanding Options,		Outstanding Options,		(Excluding Securities
	Warrants or Rights		Warrants or Rights		Reflected in Column(a))
Plan Category
Equity compensation plans approved by security holders		10,846,921	$	11.40		10,926,821
Equity compensation plans not approved by security holders		—		—		—
Total		10,846,921	$	11.40		10,926,821

Item 13.   Certain Relationships and Related Transactions

Information appearing under “Certain Relationships and Related Transactions” in the 2007 Proxy Statement is incorporated herein by reference.

Item 14.   Principal Accountant Fees and Services

Information regarding accountant fees and services appearing under “Independent Auditors’ Fees and Services” in the 2007 Proxy Statement is hereby incorporated by reference.

PART IV

Item 15.   Exhibits and Financial Statement Schedules

(a)(1) List of Financial Statements

The following financial statements are filed as part of this report under Item 8 — “Financial Statements and Supplementary Data.”

	Page
Report of Independent Registered Public Accounting Firm		43
Consolidated Statements of Income		45
Consolidated Balance Sheets		46
Consolidated Statements of Cash Flows		47
Consolidated Statements of Changes in Shareholders’ Equity		48
Notes to Consolidated Financial Statements		49
Quarterly Financial Summary		86

(a)(2) Financial Statement Schedules:

Schedule II — Valuation and Qualifying Accounts for the three fiscal years ended September 30, 2006.

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All other schedules for which provision is made in the applicable accounting regulation of the Commission are not required under the related instructions or are inapplicable and, therefore, have been omitted.

SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS

Col. A	Col. B		Col. C				Col. D			Col. E
	Balance at					Charged				Balance at
	Beginning of		Charged to Costs			to Other				End of
Description	Period		and Expenses			Accounts	Deductions			Period
	(in thousands)
Year Ended September 30, 2006
Allowance for doubtful accounts on trade receivables	$	12,284	$	2,410	(4)		$	6,201	(1)	$	8,493
Lease default reserve(5)		6,613		(112	)			1,028	(1)		5,473
Deferred tax valuation allowance		30,946		(2,145	)			318			28,483
Year Ended September 30, 2005
Allowance for doubtful accounts on trade receivables	$	7,224	$	13,899	(4)		$	8,839	(1)	$	12,284
Lease default reserve(5)		6,446		2,841				2,674	(1)		6,613
Deferred tax valuation allowance		29,162		(2,674	)			(4,458	)		30,946
Year Ended September 30, 2004
Allowance for doubtful accounts on trade receivables	$	6,894	$	7,642	(4)		$	7,312	(1)	$	7,224
Lease default reserve(5)		58,477		28,226				80,257	(2)		6,446
Deferred tax valuation allowance		55,171		(23,241	)			2,768	(3)		29,162

(1)	Accounts written-off during the year, net of recoveries for total operations.
(2)	Accounts written-off during the year, net of recoveries. In addition, $58,293 of lease default reserves were sold to GE as part of the Transactions. See Note 13 to the consolidated financial statements for additional information.
(3)	Primarily represents the expiration of net operating losses and tax credits for which a valuation allowance was provided.
(4)	Amounts represent charges related to total operations.
(5)	Balance at September 30, 2006 and 2005, relates only to our European leasing operations.

The following exhibits are filed as a part of this report (listed by numbers corresponding to the Exhibit Table of Item 601 in Regulation S-K):

(a)(3) List of Exhibits*

Sale of Certain Assets and Liabilities Relating to our Leasing Operations in the U.S. and Canada
	2	.1	Asset Purchase Agreement dated as of December 11, 2003, by and among IKON, IOS Capital, LLC (“IOSC”) and General Electric Capital Corporation, filed as Exhibit 2.1 to IKON’s Form 8-K dated December 15, 2003, is incorporated herein by reference.
	2	.2	First Amendment dated as of March 31, 2004, between IKON and General Electric Capital Corporation, to the Asset Purchase Agreement dated as of December 10, 2003, filed as Exhibit 2.1 to IKON’s Form 8-K dated April 6, 2004, is incorporated herein by reference.
	2	.3	Asset Purchase Agreement dated as of March 31, 2004, between IKON, an Ontario corporation, and Heller Financial Canada, filed as Exhibit 2.2 to IKON’s Form 8-K dated April 6, 2004, is incorporated herein by reference.
	2	.4	Assignment and Amendment Agreement dated as of June 30, 2004, by and among Heller Financial Canada, General Electric Capital Canada, Inc., as general partner of GE VFS Canada Limited Partnership Corporation, IKON, and IKON Office Solutions Northern Ltd., to the Asset Purchase Agreement dated as of March 31, 2004, filed as Exhibit 2.1 to IKON’s Form 8-K dated July 7, 2004, is incorporated herein by reference.

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	2	.5	Asset Purchase Agreement dated as of April 1, 2006, between IKON and General Electric Capital Corporation, filed as Exhibit 2.1 to IKON’s Form 10-Q for the quarter ended March 31, 2006, is incorporated herein by reference.
Corporate Documents
	3	.1	Amended and Restated Articles of Incorporation, filed as Exhibit 3.1 to IKON’s 1997 Form 10-K, is incorporated herein by reference.
	3	.2	Amendment to Amended and Restated Articles of Incorporation, filed as Exhibit 3.1 to IKON’s 1998 Form 10-K, is incorporated herein by reference.
	3	.3	Code of Regulations, filed as Exhibit 3.2 to IKON’s Form 10-Q for the quarter ended March 31, 1996, is incorporated herein by reference.
Instruments Defining the Rights of Security Holders
Rights Agreement
	4	.1	Amended and Restated Rights Agreement dated as of June 18, 1997, filed as Exhibit 4.1 to IKON’s Form 8-K dated June 18, 1997 is incorporated herein by reference.
	4	.2	Amendment No. 1 dated as of January 27, 2005 to the to the Amended and Restated Rights Agreement dated as of June 18, 1997, filed as Exhibit 4 to IKON’s Form 8-K dated January 27, 2005, is incorporated herein by reference.
$300 Million 63/4% Notes Due 2025 and Notes due 2027
	4	.3	Indenture dated as of December 11, 1995, between IKON and First Fidelity Bank, N.A., as Trustee, filed as Exhibit 4 to IKON’s Registration Statement No. 33-64177, is incorporated herein by reference
$225 Million 73/4% Notes due 2015
	4	.4	Indenture dated as of September 21, 2005 between IKON and The Bank of New York, filed as Exhibit 10.1 to IKON’s Form 8-K dated September 22, 2005, is incorporated herein by reference.
	4	.5	Registration Rights Agreement dated as of September 21, 2005 between IKON and the Initial Purchasers of the Notes, filed as Exhibit 10.2 to IKON’s Form 8-K dated September 22, 2005, is incorporated herein by reference.
Agreement with Commission pursuant to Regulation S-K, Item 6.01(b) (4)(iii)
	4	.6	Pursuant to Regulation S-K, Item 601(b) (4)(iii), IKON agrees to furnish to the Commission, upon request, a copy of other instruments defining the rights of holders of long-term debt of IKON and its subsidiaries.
Credit Facility
	10	.1	Amended and Restated Credit Agreement dated as of June 28, 2006, by and among IKON, as Borrower, the lenders referred to therein, Deutsche Bank Securities Inc., as Syndication Agent, PNC Bank National Association, as Syndication Agent, The Royal Bank of Scotland PLC, as Documentation Agent, LaSalle Bank National Association, as Documentation Agent, Wachovia Bank, National Association, as Administrative Agent, Collateral Agent, Swingline Lender, and Issuing Lender, and Wachovia Capital Markets, LLC as Sole Lead Arranger and Sole Book Manager, filed as Exhibit 10.1 to IKON’s Form 8-K dated June 28, 2006, is incorporated herein by reference.
Leasing Programs
	10	.2	Program Agreement dated March 31, 2004, between IKON and General Electric Capital Corporation, filed as Exhibit 10.1 to IKON’s Form 8-K dated April 6, 2004, is incorporated herein by reference.
	10	.3	Canadian Rider, dated June 30, 2004, among IKON Office Solutions, Inc., General Electric Capital Canada, Inc., as general partner of GE VFS Canada Limited Partnership Corporation, and IKON Office Solutions Northern Ltd., to the Program Agreement dated March 31, 2004 among IKON, General Electric Capital Corporation, and GE Capital Information Technology Solutions, Inc., filed as Exhibit 10.1 to IKON’s Form 8-K dated July 7, 2004, is incorporated herein by reference.
	10	.4	Amended and Restated Program Agreement dated as of April 1, 2006, by and among IKON, General Electric Capital Corporation and GE Capital Information Technology Solutions, Inc., filed as Exhibit 10.1 to IKON’s Form 10-Q for the quarter ended March 31, 2006, is incorporated herein by reference.

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	10	.5	First Amendment to Amended and Restated Program Agreement dated as of October 11, 2006, by and among IKON, General Electric Capital Corporation and GE Capital Information Technology Solutions, Inc., filed as Exhibit 10.1 to IKON’s Form 8-K dated October 11, 2006, is incorporated herein by reference.
Compensatory Plans
	10	.6	Amended and Restated Long Term Incentive Compensation Plan, filed as Exhibit 10.1 to IKON’s Form 10-Q for the quarter ended March 31, 1996, is incorporated herein by reference.**
	10	.7	Amendment Number 1 to Amended and Restated Long Term Incentive Compensation Plan, filed as Exhibit 10.2 to IKON’s 1998 Form 10-K, is incorporated herein by reference.**
	10	.8	Annual Bonus Plan, filed as Exhibit 10.3 to IKON’s 1994 Form 10-K, is incorporated herein by reference.**
	10	.9	Amendment to 1986 Stock Option Plan, filed as Exhibit 10.22 to IKON’s 1998 Form 10-K, is incorporated herein by reference.**
	10	.10	1995 Stock Option Plan, filed as Exhibit 10.5 to IKON’s Form 10-Q for the quarter ended March 31, 1996, is incorporated herein by reference.**
	10	.11	Amendment to 1995 Stock Option Plan, filed as Exhibit 10.23 to IKON’s 1998 Form 10-K, is incorporated herein by reference.**
	10	.12	Non-Employee Directors Stock Option Plan, filed as Exhibit 10.31 to IKON’s 1997 Form 10-K, is incorporated herein by reference.**
	10	.13	1980 Deferred Compensation Plan, filed as Exhibit 10.7 to IKON’s 1992 Form 10-K, is incorporated herein by reference.**
	10	.14	Amendment dated January 1, 1997, to the 1980 Deferred Compensation Plan, filed as Exhibit 10.37 to IKON’s 2000 Form 10-K, is incorporated herein by reference.**
	10	.15	Amendment dated November 6, 1997, to 1980 Deferred Compensation Plan, filed as Exhibit 10.28 to IKON’s 1998 Form 10-K, is incorporated herein by reference.**
	10	.16	1985 Deferred Compensation Plan, filed as Exhibit 10.8 to IKON’s 1992 Form 10-K, is incorporated herein by reference.**
	10	.17	Amendment dated November 6, 1997, to 1985 Deferred Compensation Plan, filed as Exhibit 10.29 to IKON’s 1998 Form 10-K, is incorporated herein by reference.**
	10	.18	Amendment dated January 1, 1997, to the 1985 Deferred Compensation Plan, filed as Exhibit 10.41 to IKON’s 2000 Form 10-K, is incorporated herein by reference.**
	10	.19	Amended and Restated 1994 Deferred Compensation Plan, filed as Exhibit 10.42 to IKON’s 2000 Form 10-K, is incorporated herein by reference.**
	10	.20	Amendment 2005-1, dated as of July 26, 2005, to IKON’s 1994 Deferred Compensation Plan, filed as Exhibit 10.28 to IKON’s 2005 Form 10-K, is incorporated herein by reference.**
	10	.21	Changes to the compensation payable to IKON’s independent directors, filed under Item 1.01 to IKON’s Form 8-K dated December 14, 2004, is incorporated herein by reference.**
	10	.22	Amended and Restated IKON Office Solutions, Inc. Executive Deferred Compensation Plan dated as of February 22, 2006, filed as Exhibit 10.4 to IKON’s Form 8-K dated February 22, 2006, is incorporated herein by reference.**
	10	.23	2006 Omnibus Equity Compensation Plan, effective February 22, 2006, filed as Exhibit 10.1 to IKON’s Form 8-K dated February 22, 2006, is incorporated herein by reference.**
Forms of Award Agreements under the 2006 Omnibus Equity Compensation Plan
	10	.24	Form of Stock Unit Grant Agreement for IKON’s directors, filed as Exhibit 10.2 to IKON’s Form 8-K dated February 22, 2006, is incorporated herein by reference.**
	10	.25	Form of Nonqualified Stock Option Grant Agreement for IKON’s directors, filed as Exhibit 10.3 to IKON’s Form 8-K dated February 22, 2006, is incorporated herein by reference.**
	10	.26	Form of U.S. Stock Unit Grant Agreement, filed as Exhibit 10.1 to IKON’s Form 8-K dated April 25, 2006, is incorporated herein by reference.**

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	10	.27	Form of U.S. Nonqualified Stock Option Grant Agreement, filed as Exhibit 10.2 to IKON’s Form 8-K dated April 25, 2006, is incorporated herein by reference.**
	10	.28	Form of Performance Plan Incentive Unit Agreement, filed as Exhibit 10.3 to IKON’s Form 8-K dated April 25, 2006, is incorporated herein by reference.**
Management Contracts
	10	.29	Employment Agreement for Matthew J. Espe dated as of September 28, 2005, filed as Exhibit 10.1 to IKON’s Form 8-K dated September 30, 2005, is incorporated herein by reference.**
	10	.30	Amendment dated as of October 25, 2005 to the Employment Agreement for Matthew J. Espe, filed as Exhibit 10.2 to IKON’s Form 8-K dated October 26, 2005, is incorporated herein by reference.**
	10	.31	Senior Executive Employment Agreement for Robert F. Woods, filed as Exhibit 10.1 to IKON’s Form 8-K dated September 23, 2004, is incorporated herein by reference.**
	10	.32	Employment Agreement for Jeffrey W. Hickling dated as of March 11, 2005, filed as Exhibit 10.1 to IKON’s Form 8-K dated March 21, 2005, is incorporated herein by reference.**
	10	.33	Senior Executive Employment Agreement for Brian D. Edwards dated August 9, 2004, filed as Exhibit 10.42 to IKON’s 2004 Form 10-K, is incorporated herein by reference.**
	10	.34	Executive Employment Agreement for David Mills dated as of October 22, 1997, filed as Exhibit 10.36 to IKON’s 2005 Form 10-K, is incorporated herein by reference.**
	10	.35	Supplemental Executive Employment Agreement for David Mills dated as of April 16, 1999, filed as Exhibit 10.37 to IKON’s 2005 Form 10-K, is incorporated herein by reference.**
	10	.36	Senior Executive Employment Agreement for Michael Kohlsdorf dated as of May 10, 2004.**†
Miscellaneous
	10	.37	Lease between Lexington Malvern L.P. and IKON Office Solutions, Inc. dated September 22, 2003 for 70 Valley Stream Parkway, Malvern, PA 19355, filed as Exhibit 10.80 to IKON’s 2003 Form 10-K, is incorporated herein reference.
	12	.1	Ratio of Earnings to Fixed Charges.
	21		Subsidiaries of IKON.
	23		Consent of PricewaterhouseCoopers LLP.
	31	.1	Certification of Principal Executive Officer pursuant to Rule 13a-14(a).
	31	.2	Certification of Principal Financial Officer pursuant to Rule 13a-14(a).
	32	.1	Certification of Principal Executive Officer pursuant to 18 U.S.C. Section 1350.
	32	.2	Certification of Principal Financial Officer pursuant to 18 U.S.C. Section 1350.

*	Copies of the exhibits will be furnished to any security holder of IKON upon payment of the reasonable cost of reproduction.
**	Management contract or compensatory plan or arrangement.
†	Filed herewith.

(b) The response to this portion of Item 15 is contained in Item 15(a)(3) above.

(c) The response to this portion of Item 15 is contained on page 92 of this Report.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report on Form 10-K for the fiscal year ended September 30, 2006 to be signed on its behalf by the undersigned, thereunto duly authorized.

IKON Office Solutions, Inc.

Date: December 1, 2006

By:  /s/  Robert F. Woods

(Robert F. Woods)

Senior Vice President and Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature	Title	Date
/s/  Matthew J. Espe (Matthew J. Espe)	Chairman and Chief Executive Officer (Principal Executive Officer)	December 1, 2006
/s/  Robert F. Woods (Robert F. Woods)	Senior Vice President and Chief Financial Officer (Principal Financial Officer)	December 1, 2006
/s/  Theodore E. Strand (Theodore E. Strand)	Vice President and Controller (Principal Accounting Officer)	December 1, 2006
/s/  Philip E. Cushing (Philip E. Cushing)	Director	December 1, 2006
/s/  Thomas R. Gibson (Thomas R. Gibson)	Director	December 1, 2006
/s/  Richard A. Jalkut (Richard A. Jalkut)	Director	December 1, 2006
/s/  Arthur E. Johnson (Arthur E. Johnson)	Director	December 1, 2006
/s/  Kurt M. Landgraf (Kurt M. Landgraf)	Director	December 1, 2006
/s/  Gerald Luterman (Gerald Luterman)	Director	December 1, 2006
/s/  William E. McCracken (William E. McCracken)	Director	December 1, 2006

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Signature	Title	Date
/s/  William L. Meddaugh (William L. Meddaugh)	Director	December 1, 2006
/s/  Anthony P. Terracciano (Anthony P. Terracciano)	Director	December 1, 2006

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EX-10.36

Exhibit 10.36

SENIOR EXECUTIVE EMPLOYMENT AGREEMENT

     AGREEMENT, made and entered into as of the 10th day of May, 2004, by and between IKON Office Solutions, Inc., an Ohio corporation with its principal office located at 70 Valley Stream Parkway, Malvern, Pennsylvania 19355 (together with its successors and assigns permitted under this Agreement, the “Company”) and Michael Kohlsdorf, who currently resides at 1354 Fernwood Circle Northeast, Atlanta, Georgia 30319 (the “Executive”);

W I T N E S S E T H:

     WHEREAS, the Company desires to employ the Executive in a senior executive position and to enter into an agreement embodying the terms of such employment;

     WHEREAS, the Executive desires to accept such employment with the Company, subject to the terms and provisions of this Employment Agreement;

     NOW, THEREFORE, in consideration of the promises and mutual covenants contained herein and for other good and valuable consideration, the receipt of which is mutually acknowledged, the Company and the Executive (together, the “Parties”) agree as follows:

     1. Definitions.

          (A) “Affiliate” of a Person shall mean a Person who directly or indirectly controls, is controlled by, or is under common control with, the Person specified.

          (B) “Agreement” shall mean this Employment Agreement, which includes for all purposes its Exhibits hereto.

          (C) “Base Salary” shall mean the salary provided for in Section 4 or any increased salary granted to the Executive pursuant to Section 4.

          (D) “Board” shall mean the Board of Directors of the Company.

          (E) “Cause” shall mean:

               (1) Executive fails to comply with any material written Company policy, as the same may from time to time be adopted and/or modified by the Company, including, but not limited to, the Company’s Code of Ethics;

               (2) Executive breaches his/her material obligations under the terms of this Agreement; or

               (3) the Executive has committed an act of dishonesty, moral turpitude or theft against the Company or has breached his/her duties of loyalty to the Company.

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          (F) “Change in Control” shall mean the occurrence of any of the following events:

               (1) any “person,” as such term is currently used in Section 13(d) of the Securities Exchange Act of 1934, as amended, becomes a “beneficial owner,” as such term is currently used in Rule 13d-3 promulgated under that act, of 20% or more of the Voting Stock of the Company;

               (2) a majority of the Board consists of individuals other than Incumbent Directors, which term means the members of the Board on the Effective Date; provided that any individual becoming a director subsequent to such date whose election or nomination for election was supported by a majority of the directors who then comprised the Incumbent Directors shall be considered to be an Incumbent Director;

               (3) the Company adopts any plan of liquidation providing for the distribution of all or substantially all of its assets;

               (4) 50% or more of the assets of the Company is disposed of pursuant to a merger, consolidation or other transaction or series of transactions (unless the shareholders of the Company immediately prior to such merger, consolidation or other transaction or series of transactions beneficially own, directly or indirectly, in substantially the same proportion as they owned the Voting Stock of the Company, more than 50% of the Voting Stock or other ownership interests of the entity or entities, if any, that succeed to the business of the Company); or

               (5) the Company combines with another company and is the surviving corporation but, immediately after the combination, the shareholders of the Company immediately prior to the combination hold 50% or less of the Voting Stock of the combined company, (there being excluded from the number of shares held by such shareholders, but not from the Voting Stock of the combined company, any shares received by Affiliates of such other company in exchange for stock of such other company).

          (G) “Claim” shall mean any claim, demand, request, investigation, dispute, controversy, threat, discovery request, or request for testimony or information.

          (H) “Committee” shall mean the Human Resources Committee of the Board;

          (I) “Common Stock” shall mean common stock of the Company.

          (J) “Constructive Termination Without Cause” shall mean a termination by the Executive of his/her employment hereunder on 30 days’ written notice given by him/her to the Company following the occurrence, without his/her prior written consent, of any of the following events, unless the Company shall have fully cured all grounds for such termination within 15 days after the Executive gives notice thereof:

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               (1) any reduction in his/her then current Base Salary or in his/her annual incentive bonus award opportunity set forth herein;

               (2) any material breach of any of the Company’s obligations, representations or warranties in this Agreement;

               (3) any material diminution in his/her duties or the assignment to him/her of duties that materially impair his/her ability to perform his/her duties;

               (4) following any Change in Control, any relocation of the Company’s principal office, or of his/her own office as assigned to him/her by the Company, to a location more than 50 miles from Malvern, Pennsylvania;

               (5) following any Change in Control, any failure by the Company to continue in effect any compensation plan in which the Executive participated immediately prior to such Change in Control and which is material to the Executive’s total compensation, including but not limited to the Company’s stock option, incentive compensation, deferred compensation, stock purchase, bonus and other plans or any substitute plans adopted prior to the Change in Control, unless an equitable arrangement (embodied in an ongoing substitute or alternative plan) has been made with respect to such plan, or any failure by the Company to continue the Executive’s participation therein (or in such substitute or alternative plan) on a basis no less favorable to the Executive, both in terms of the amount of benefits provided and the level of the Executive’s participation relative to other participants, as existed immediately prior to such Change in Control;

               (6) following any Change in Control, any failure by the Company to continue to provide the Executive with benefits substantially similar to those enjoyed by the Executive under any of the Company’s pension, life insurance, medical, health and accident, or disability plans in which the Executive was participating immediately prior to such Change in Control, the taking of any action by the Company which would directly or indirectly materially reduce any of such benefits or deprive the Executive of any perquisite enjoyed by the Executive at the time of such Change in Control, or the failure by the Company to maintain the vacation allowance provided in Section 7 with respect to the Executive;

               (7) following any Change in Control, any failure to retain Executive in an executive capacity with the Person acquiring the Company, with duties and responsibilities of comparable scope to Executive’s duties and responsibilities immediately prior to such Change in Control; or

               (8) the failure of the Company to obtain the assumption in writing of its obligation to perform this Agreement by any successor to all or substantially all of the assets of the Company within 15 days after a merger, consolidation, sale or similar transaction.

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          (K) “Disability” shall mean Total Disability as defined in the Company’s Long-Term Disability Plan, as amended from time to time.

          (L) “Effective Date” shall mean May 10, 2004.

          (M) “Person” shall mean any individual, corporation, partnership, limited liability company, joint venture, trust, estate, board, committee, agency, body, employee benefit plan, or other person or entity.

          (N) “Potential Change in Control” shall mean the occurrence of any of the following events:

               (1) the Company enters into an agreement, the consummation of which will result in the occurrence of a Change in Control;

               (2) the Company or any Person publicly announces an intention to take or to consider taking actions which, if consummated, will constitute a Change in Control; or

               (3) the Board adopts a resolution to the effect that, for purposes of this Agreement, a Potential Change in Control has occurred.

          (O) “Proceeding” shall mean any threatened or actual action, suit or proceeding, whether civil, criminal, administrative, investigative, appellate or other.

          (P) “Pro-Rata” shall mean a fraction, the numerator of which is the number of days that the Executive was employed in the applicable performance period (a fiscal year in the case of an annual incentive bonus award) and the denominator of which shall be the number of days in the applicable performance period.

          (Q) “Term of Employment” shall mean the period specified in Section 2.

          (R) “Termination Date” shall mean the date on which the Executive’s employment with the Company terminates.

          (S) “Voting Stock” shall mean issued and outstanding capital stock or other securities of any class or classes having general voting power, under ordinary circumstances in the absence of contingencies, to elect, in the case of a corporation, the directors of such corporation and, in the case of any other entity, the corresponding governing Person(s).

     2. Term of Agreement.

          The Company hereby agrees to employ the Executive under this Agreement, and the Executive hereby accepts such employment, for the Term of Agreement. The initial Term of Agreement shall commence as of the Effective Date and shall end on the second

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anniversary thereof. Thereafter, the Term of Agreement shall be automatically extended for additional one-year periods (“extension periods”) unless either party provides notice of non-renewal at least sixty (60) days prior to the expiration of the Initial Term or extension period. Termination of Executive’s employment as a result of non-renewal by the Company shall be treated as a termination subject to the provisions of Section 8(D) (Termination without Cause) of this Agreement. Notice of non-renewal by Executive shall be treated as a termination subject to the provisions of Section 8(G) (Voluntary Termination) of this Agreement. Notwithstanding the foregoing, the Term of Agreement may be terminated at any time prior to the expiration of the Initial Term and/or any extension period in accordance with the provisions of Section 8.

     3. Positions, Duties and Responsibilities.

          (A) During the Term of Agreement, the Executive shall serve as Senior Vice President, Enterprise Services of the Company, or shall hold such other title and perform such other functions and duties as shall be determined by the Chief Executive Officer.

          (B) During the Term of Agreement, Executive will (1) devote substantial and full-time attention and energies to the business of the Company, particularly its services function, and diligently perform all duties incident to his/her employment; (2) use his/her best efforts to promote the interests and goodwill of the Company; and (3) perform such duties as may be assigned to him/her by the CEO.

     4. Base Salary.

          Commencing as of the Effective Date, the Executive shall be paid an annualized Base Salary of $315,000, payable in accordance with the regular payroll practices of the Company. The Base Salary shall be reviewed no less frequently than annually for increase in the discretion of the CEO and, if applicable, the Board.

     5. Annual Incentive Award Opportunity.

          The Executive shall be eligible for an annual incentive bonus award opportunity from the Company in respect of each fiscal year of the Company that ends during the Term of Agreement. He/she shall be eligible for an annual incentive bonus award opportunity of no less than fifty percent (50%) of his/her annualized base salary, the achievement of which shall be based upon the performance of the Company and the performance of the Executive. In addition, in the sole discretion of the CEO, the Executive may be eligible for an additional annual overachievement bonus award opportunity. To the extent earned, the Executive shall be paid his/her annual incentive award at the same time that other senior-level executives receive their incentive awards.

     6. [ Intentionally left blank ]

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     7. Other Benefits.

          (A) Other Executive Compensation Plans. During the Term of Agreement, the Executive shall be entitled to participate in all compensation plans and programs that are, from time to time, made generally available to senior executives of the Company, including, without limitation, the Executive Deferred Compensation Plan.

          (B) Employee Benefits. During the Term of Agreement, the Executive shall participate in all employee benefit plans and programs made available generally to the Company’s senior executives, including, without limitation, pension, savings and other retirement plans or programs, medical, dental, hospitalization, short-term and long-term disability and life insurance plans or programs, accidental death and dismemberment protection, travel accident insurance, and any other employee welfare or retirement benefit plans or programs that may be sponsored by the Company from time to time, including any plans or programs that supplement the above-listed types of plans or programs, whether funded or unfunded.

          (C) Expenses. The Executive is authorized to incur reasonable expenses in carrying out his/her duties and responsibilities hereunder and the Company shall promptly reimburse him/her for all such expenses, subject to documentation in accordance with reasonable policies of the Company.

          (D) Vacation. Executive shall be entitled to four weeks paid vacation per year.

     8. Termination of Employment.

          (A) Termination Due to Death. In the event that the Executive’s employment hereunder is terminated due to his/her death, his/her estate or his/her beneficiaries (as the case may be) shall be entitled to:

               (1) Base Salary through the end of the month in which his/her death occurs;

               (2) a Pro-Rata annual incentive bonus award for the fiscal year in which his/her death occurs, based on the Executive’s annual incentive bonus award opportunity for the year of death (excluding any overachievement bonus award opportunity), payable in a lump sum promptly following his/her death, regardless of the Executive’s and Company’s performance during such fiscal year;

               (3) the continued right to exercise each outstanding stock option for a period of 12 months (provided, however, that no options can be exercised beyond their expiration date), all such options to become fully vested and exercisable as of the date of his/her death, and the immediate vesting of all shares of restricted stock as of the date of his/her death;

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               (4) immediate vesting in the Company’s Retirement Savings Plan (or any successor 401(k) plan), pension plan, supplemental retirement plan and deferred compensation plans; and

               (5) the benefits described in Section 8(H)(1).

          (B) Termination Due to Disability. In the event that the Executive’s employment hereunder is terminated due to Disability, he/she shall be entitled to the following:

               (1) periodic disability payments in accordance with the Company’s Long-Term Disability Plan;

               (2) Base Salary through the end of the month in which the Termination Date occurs;

               (3) a Pro-Rata annual incentive bonus award for the fiscal year in which his/her Termination Date occurs, based on the Executive’s annual incentive bonus award opportunity for such fiscal year (excluding any overachievement bonus award opportunity), payable in a lump sum promptly following the Termination Date, regardless of the Executive’s and Company’s performance during such fiscal year;

               (4) the continued right to exercise each outstanding stock option for a period of 12 months (provided, however, that no options can be exercised beyond their expiration date), all such options to become fully vested and exercisable as of the Termination Date, and the immediate vesting of all shares of restricted stock as of the Termination Date; and

               (5) continued participation, for a period of two years from the Termination Date, in all medical, dental, vision, hospitalization, disability and life insurance coverages and in all other employee welfare benefit plans, programs and arrangements in which he/she was participating on the date on which his/her employment terminates, on terms and conditions that are no less favorable to him/her than those that applied on such date, and with COBRA benefits commencing thereafter; provided that the Company’s obligation under this Section 8(B)(5) shall be reduced to the extent that equivalent coverages and benefits (determined on a coverage-by-coverage and benefit-by-benefit basis) are provided under the plans, programs or arrangements of a subsequent employer; and

               (6) immediate vesting in the Company’s Retirement Savings Plan (or any successor 401(k) plan), pension plan, supplemental retirement plan and deferred compensation plans; and

               (7) the benefits described in Section 8(H)(1).

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               No termination of the Executive’s employment for Disability shall be effective until the Company first gives 15 days written notice of such termination to Executive.

          (C) Termination by the Company for Cause.

               (1) No termination of the Executive’s employment hereunder by the Company for Cause shall be effective unless the provisions of this Section 8(C)(1) shall have been complied with. The Executive shall be given written notice by the CEO of the intention to terminate him/her for Cause, such notice to state in detail the particular circumstances that constitute the grounds on which the proposed termination for Cause is based. Except in the case of a termination for Cause pursuant to Section 1(E)(1) or Section 1(E)(3) which will be effective, in the sole discretion of the CEO, on the date set forth in the notice, the Executive shall have 15 days after receiving such notice in which to cure such grounds, to the extent such cure is possible. If he/she fails to cure such grounds, his/her employment hereunder shall thereupon be terminated for Cause.

               (2) In the event that the Executive’s employment hereunder is terminated by the Company for Cause in accordance with Section 8(C)(1), he/she shall be entitled to:

                    (A) 30 days to exercise any stock option which is vested and exercisable on the Termination Date (provided, however, that no options shall be exercisable after their expiration date). All stock options which are not vested and exercisable as of the Termination Date will be forfeited, and all restricted stock which has not vested and been distributed as of the Termination Date will be forfeited; and

                    (B) the benefits described in Section 8(H)(1).

          (D) Termination Without Cause. In the event that the Executive’s employment hereunder is terminated by the Company without Cause and Sections 8(A) (death), (B) (disability) and (F) (change in control) do not apply, and provided Executive executes a full release satisfactory to the Company, then the Executive shall be entitled to:

               (1) Base Salary for a two-year period ending on the second anniversary of the Termination Date, payable as provided in Section 4;

               (2) a Pro-Rata annual incentive award for the fiscal year in which the Termination Date occurs, based on the Executive’s annual bonus opportunity for such fiscal year (excluding any overachievement bonus opportunity), payable in a lump sum promptly following the Termination Date, regardless of the Executive’s and Company’s performance during such fiscal year;

               (3) an amount equal to twice the Executive’s annual bonus opportunity for the year of termination (excluding any overachievement bonus opportunity),

8

payable in equal installments over the two-year period ending on the second anniversary of the Termination Date;

               (4) the continued right to exercise any vested and exercisable stock option for a minimum period of 12 months from the Termination Date (provided, however, that no options can be exercised after their expiration date). During the 12-month period following the Termination Date, all unvested stock options will continue to vest as if the Executive were still employed with the Company. All stock options which are not vested or exercised as of 12 months following the Termination Date will be forfeited. In addition, all restricted stock which has not been distributed as of the Termination Date will be forfeited;

               (5) continued participation, through the second anniversary of the Termination Date, in all medical, dental, vision, hospitalization, disability and life insurance coverages and in all other employee welfare benefit plans, programs and arrangements in which he/she or his/her family members were participating on such date, on terms and conditions that are no less favorable to him/her than those that applied on such date and with COBRA benefits commencing thereafter; provided that the Company’s obligation under this Section 8(D)(5) shall be reduced to the extent that equivalent coverages and benefits (determined on a coverage-by-coverage and benefit-by-benefit basis) are provided under the plans, programs or arrangements of a subsequent employer;

               (6) immediate vesting in the Company’s Retirement Savings Plan (or any successor 401(k) plan), pension plan, supplemental retirement plan, and deferred compensation plans; and

               (7) the benefits described in Section 8(H)(1).

          (E) Constructive Termination Without Cause. In the event that: (i) a Constructive Termination Without Cause occurs and (ii) Section 8(F) (change in control) does not apply, then the Executive shall have the same entitlements as provided under Section 8(D) for a termination by the Company without Cause.

          (F) Termination Without Cause Following a Change in Control or Potential Change in Control. In the event that: (i) the Executive’s employment hereunder is terminated (A) through a Constructive Termination without Cause or (B) by the Company without Cause and (ii) the termination of employment occurs within two years following a Change in Control, and provided Executive executes a full release satisfactory to the Company, then the Executive shall be entitled to:

               (1) Base Salary through the second anniversary of the Termination Date, payable as provided in Section 4;

               (2) a Pro-Rata annual incentive bonus award for the fiscal year in which the Termination Date occurs based on the Executive’s annual incentive bonus award

9

opportunity for such fiscal year (excluding any overachievement bonus award opportunity), payable in a lump sum promptly following the Termination Date, regardless of the Executive’s and Company’s performance during such fiscal year;

               (3) an amount equal to twice the Executive’s annual bonus opportunity for the year of termination (excluding any overachievement bonus award opportunity) payable in equal installments over the 24-month period for which Base Salary is continued;

               (4) the continued right to exercise any outstanding stock option for a period of 3 months from the Termination Date (provided, however, that no options may be exercised after their expiration date), all such options to become fully vested and exercisable as of the Termination Date;

               (5) the immediate vesting of all shares of restricted stock of the Company as of the Termination Date;

               (6) an amount equal to the Company’s contributions to which the Executive would have been entitled under the Company’s Retirement Savings Plan (or any successor thereto) if the Executive had continued working for the Company and the Retirement Savings Plan continued in force during the twenty-four months following the Termination Date (“Separation Period”) at the highest annual rate of Base Salary achieved during the Executive’s period of actual employment with the Company, and making the maximum amount of employee contributions, if any, as are required under such plan;

               (7) an amount equal to the excess of (i) the present value of the benefits to which the Executive would be entitled under the Company’s pension plan and Company’s supplemental retirement plan (and any successor thereto) if the Executive had continued working for the Company for a period of 24 months following the Termination Date at the highest annual rate of Base Salary achieved during the Executive’s period of actual employment with the Company, and the pension plan continued in force during the Separation Period, over (ii) the present value of the benefits to which the Executive is actually entitled under the Company’s pension plan and supplemental retirement plan, each computed as of the date of the Executive’s Date of Termination, with present values to be determined using the discount rate used by the Pension Benefits Guaranty Corporation to calculate the benefit liabilities under the pension plan in the event of a plan termination on the Date of Termination, compounded monthly, the mortality tables prescribed in the Company’s Pension Plan for determining actuarial equivalence, and the reduction factor (if any) for the early commencement of pension payments based on the Executive’s age on the last day of the 24th month following the Termination Date;

               (8) immediate vesting in the Company’s Retirement Savings Plan (or any successor 401(k) plan), pension plan, supplemental retirement plan and deferred compensation plans;

10

               (9) continued participation, through the second anniversary of the Termination Date, in all medical, dental, vision, hospitalization, disability and life insurance coverages and in all other employee welfare benefit plans, programs and arrangements in which he/she or his/her family members were participating on such date, on terms and conditions that are no less favorable to him/her than those that applied on such date and with COBRA benefits commencing thereafter, provided that the Company’s obligation under this Section 8(F)(9) shall be reduced to the extent that equivalent coverages and benefits (determined on a coverage-by-coverage and benefit-by-benefit basis) are provided under the plans, programs or arrangements of a subsequent employer; and

               (10) the benefits described in Section 8(H)(1).

               For purposes of this Section 8(F), if preceded by a Potential Change in Control, any of the following events (if such event occurs within two years following such Potential Change in Control) shall be deemed to be a Termination of Executive’s Employment without Cause following a Change in Control: (i) the Executive’s employment is terminated without Cause and such termination is at the request or direction of or pursuant to negotiations with a Person who has entered into an agreement with the Company the consummation of which will constitute a Change in Control; (ii) the Executive’s employment is terminated through a Constructive Termination Without Cause and the circumstances or events which constitute the basis for Executive’s claim of Constructive Termination occur at the request or direction of, or pursuant to negotiations with, such Person, or (iii) the Executive’s employment is terminated without Cause and such termination is otherwise in connection with or in anticipation of a Change in Control which actually occurs.

          The Company agrees that the Executive is not required to seek other employment or to attempt in any way to reduce amounts payable to Executive under this Section 8(F), and the amounts payable to pursuant to this Section 8(F) shall not be reduced by any amounts earned by or payable to Executive, except as provided in Section 8(F)(9).

          (G) Voluntary Termination. In the event that the Executive terminates his/her employment with the Company on his/her own initiative (other than by death, for Disability, by a Constructive Termination without Cause), then he/she shall have the same entitlements as provided in Section 8(C)(2) in the case of a termination by the Company for Cause. A voluntary termination under this Section 8(G) shall be effective upon written notice to the Company and shall not be deemed a breach of this Agreement.

          (H) Miscellaneous.

               (1) On any termination of the Executive’s employment hereunder, he/she shall be entitled to:

                    (A) Base Salary through the Termination Date;

                    (B) any amounts due him/her under Section 7;

11

                    (C) a lump-sum payment in respect of accrued but unused vacation days at his/her Base Salary rate in effect as of the Termination Date;

                    (D) payment, promptly when due, of all amounts owed to him/her in connection with the termination; and

                    (E) other benefits, if any, in accordance with applicable plans, programs and arrangements of the Company. This provision will permit the Executive to elect to take advantage of any provisions of, or changes to, the IKON benefit plans which are applicable to IKON employees generally (including, without limitation, provisions relating to the vesting/exercisability of stock options in the event of retirement or disability), provided that Executive opts to have such general provisions applied on his/her behalf instead of those set forth in this Agreement. In no event, however, will this provision entitle Executive to duplicative or double benefits, nor shall he/she be eligible to receive payments under any severance program of the Company applicable to employees generally.

               (2) Any amounts due under this Section 8 are considered to be reasonable by the Company and are not in the nature of a penalty.

     9. Golden Parachute Tax. In the event that any payment or benefit made or provided to or for the benefit of the Executive in connection with this Agreement, the Executive’s employment with the Company, or the termination thereof (a “Payment”) is determined to be subject to any excise tax (“Excise Tax”) imposed by Section 4999 of the Code (or any successor to such Section), the Company shall pay to the Executive, prior to the time any Excise Tax is payable with respect to such Payment (through withholding or otherwise), an additional amount which, after the imposition of all income, employment, excise and other taxes, penalties and interest thereon, is equal to the sum of (i) the Excise Tax on such Payment plus (ii) any penalty and interest assessments associated with such Excise Tax. The determination of whether any Payment is subject to an Excise Tax and, if so, the amount to be paid by the Company to the Executive and the time of payment shall be made by an independent auditor (the “Auditor”) selected jointly by the Parties and paid by the Company. Unless the Executive agrees otherwise in writing, the Auditor shall be a nationally recognized United States public accounting firm that has not, during the two years preceding the date of its selection, acted in any way on behalf of the Company or any of its Affiliates. If the Parties cannot agree on the firm to serve as the Auditor, then the Parties shall each select one accounting firm and those two firms shall jointly select the accounting firm to serve as the Auditor.

10. Indemnification; D&O Insurance.

          (A) Indemnification. The Company agrees that: (i) if the Executive is made a party, or is threatened to be made a party, to any Proceeding by reason of the fact that he/she is or was a director, officer, employee, agent, manager, consultant or representative of the Company or is or was serving at the request of the Company or any of its Affiliates as a director, officer, member, employee, agent, manager, consultant or representative of another

12

Person or (ii) if any Claim is made, or threatened to be made, that arises out of or relates to this Agreement or the Executive’s service hereunder or in any of the foregoing capacities, then the Executive shall promptly be indemnified and held harmless by the Company for any Claims brought by a third party against the Executive to the fullest extent legally permitted or authorized by the Company’s Articles of Incorporation, Code of Regulations or Board resolutions or by the laws of the State of Ohio, against any and all costs, expenses, liabilities and losses (including, without limitation, attorney’s fees, judgments, interest, expenses of investigation, penalties, fines, ERISA excise taxes or penalties and amounts paid or to be paid in settlement) incurred or suffered by the Executive in connection therewith, and such indemnification shall continue as to the Executive even if he/she has ceased to be a director, member, employee, agent, manager, consultant or representative of the Company or other Person and shall inure to the benefit of the Executive’s heirs, executors and administrators. The Company shall advance to the Executive all costs and expenses incurred by him/her in connection with any such Proceeding or Claim within 20 days after receiving written notice requesting such an advance. Such notice shall include, to the extent required by applicable law, an undertaking by the Executive to repay the amount advanced if he/she is ultimately determined not to be entitled to indemnification against such costs and expenses.

          (B) D&O Insurance. During the Term of Agreement and for a period of six years thereafter, the Company shall keep in place a directors’ and officers’ liability insurance policy (or policies) providing comprehensive coverage to the Executive to the extent that the Company provides such coverage for any other senior executive or director.

     11. Covenants.

          (A) Confidentiality. During the Term of Agreement and thereafter, the Executive shall not, without the prior written consent of the Company, divulge, disclose or make accessible to any Person any confidential non-public document, record or information concerning the business or affairs of the Company that he/she has acquired in the course of his/her employment hereunder, except (i) to the Company or to any authorized (or apparently authorized) agent or representative of the Company, (ii) to authorized third parties in connection with performing his/her duties under this Agreement, or (iii) when required to do so by law or by a court, governmental agency, legislative body, or other Person with apparent jurisdiction to order him/her to divulge, disclose or make accessible such information; provided that these restrictions shall not apply to any document, record or other information that: (i) has previously been disclosed to the public, or is in the public domain, other than as a result of the Executive’s breach of this Section 11(A), or (ii) is known or generally available within any trade or industry of the Company.

          (B) Non-Solicitation. During the twenty-four (24)-month period that commences on the Termination Date and ends on the second anniversary of the Termination Date, the Executive shall not without the prior consent of the Company:

               (a) solicit, on his/her own behalf or on behalf of any other Person, any individual known by the Executive to be an employee of the Company to instead become an employee of any Person not affiliated with the Company; or

13

               (b) solicit, on his/her own behalf or on behalf of any other Person, any Person known by the Executive to be customer of, or vendor to, the Company to cease to be a customer or vendor of the Company and/or to become a customer of, or vendor to, any Person not affiliated with the Company.

          (C) Non-Competition. During the twenty-four (24)-month period that commences on the Termination Date and ends on the second anniversary of the Termination Date, the Executive shall not, without the prior consent of the Company, directly or indirectly own, manage, operate, join, control or participate in the ownership, management, operation or control of, or be employed by or otherwise connected in any substantial manner with any business which directly or indirectly competes to a material extent with any line of business of the Company or its subsidiaries which was operated by the Company or its subsidiaries at the Termination Date; provided that nothing in this paragraph shall prohibit the Executive from acquiring up to 5% of any class of outstanding equity securities of any corporation whose equity securities are regularly traded on a national securities exchange or in the “over-the-counter market.”

          The foregoing noncompetition restriction of this Section 11(C) shall not apply following a Change of Control Event if (a) the Executive’s employment has been terminated by the Company without Cause within two years following such Change in Control Event, (b) the Executive terminates his/her employment as the result of a Constructive Termination within two years following such Change in Control Event or (c) the Company elects, within two years following such Change in Control Event, not to extend the term of employment.

          The foregoing noncompetition restriction of this Section 11(C) shall not apply following a Potential Change in Control if: (i) the Executive’s employment is terminated without Cause within two years following such Potential Change in Control, and such termination is at the request or direction of or pursuant to negotiations with a Person who has entered into an agreement with the Company the consummation of which will constitute a Change in Control; (ii) the Executive’s employment is terminated through a Constructive Discharge without Cause within two years following such Potential Change in Control, and the circumstances or events which constitute the basis for Executive’s claim of Constructive Discharge occur at the request or direction of, or pursuant to negotiations with, such Person, iii) the Company elects, within two years following such Potential Change in Control, not to extend the term of employment, and such election was at the request or direction of or pursuant to negotiations with such Person; or iv) the Executive’s employment is terminated without Cause within two years following such Potential Change in Control and such termination is otherwise in connection with or in anticipation of a Change in Control which actually occurs.

     12. Assignability; Binding Nature.

          This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors, heirs (in the case of the Executive) and assigns. No rights or obligations of the Company under this Agreement may be assigned or transferred by the

14

Company except that such rights or obligations may be assigned or transferred pursuant to a merger or consolidation in which the Company is not the continuing entity, or a sale or liquidation of all or substantially all of the assets of the Company; provided that the assignee or transferee is the successor to all or substantially all of the assets of the Company and such assignee or transferee assumes the liabilities, obligations and duties of the Company, as contained in this Agreement, either contractually or as a matter of law. In the event of any sale of assets or liquidation as described in the preceding sentence, the Company shall use its best efforts to cause such assignee or transferee to expressly assume the liabilities, obligations and duties of the Company hereunder. No rights or obligations of the Executive under this Agreement may be assigned or transferred by the Executive other than his/her rights to compensation and benefits, which may be transferred only by will or operation of law, except as provided in Section 16(E).

     13. Representations.

          (A) The Company’s Representations. The Company represents and warrants that (i) it is fully authorized by action of its Board (and of any other Person or body whose action is required) to enter into this Agreement and to perform its obligations under it; (ii) the execution, delivery and performance of this Agreement by the Company does not violate any applicable law, regulation, order, judgment or decree or any agreement, plan or corporate governance document of the Company; and (iii) upon the execution and delivery of this Agreement by the Parties, this Agreement shall be the valid and binding obligation of the Company, enforceable against the Company in accordance with its terms, except to the extent enforceability may be limited by applicable bankruptcy, insolvency or similar laws affecting the enforcement of creditors’ rights generally.

          (B) The Executive’s Representations. The Executive represents and warrants that, to the best of his/her knowledge and belief, (i) delivery and performance of this Agreement by him/her does not violate any applicable law, regulation, order, judgment or decree or any agreement to which the Executive is a party or by which he/she is bound, and (ii) upon the execution and delivery of this Agreement by the Parties, this Agreement shall be the valid and binding obligation of the Executive, enforceable against him/her in accordance with its terms, except to the extent enforceability may be limited by applicable bankruptcy, insolvency or similar laws affecting the enforcement of creditors’ rights generally.

     14. Resolution of Disputes.

          Any Claim arising out of or relating to this Agreement or the Executive’s employment with the Company or the termination thereof shall be resolved by binding confidential arbitration, to be held in Philadelphia, Pennsylvania, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

15

     15. Notices.

          Any notice, consent, demand, request, or other communication given to a Person in connection with this Agreement shall be in writing and shall be deemed to have been given to such Person (i) when delivered personally to such Person or (ii), provided that a written acknowledgment of receipt is obtained, two days after being sent by prepaid certified or registered mail, or by a nationally recognized overnight courier, to the address specified below for such Person (or to such other address as such Person shall have specified by ten days advance notice given in accordance with this Section 15), or (iii) in the case of the Company only, on the first business day after it is sent by facsimile to the facsimile number set forth for the Company (or to such other facsimile number as the Company shall have specified by ten days advance notice given in accordance with this Section 15), with a confirmatory copy sent by certified or registered mail or by overnight courier to the Company in accordance with this Section 15.

If to the Company:	IKON Office Solutions, Inc.
	70 Valley Stream Parkway
	Malvern, Pennsylvania 19355
	Attn: Chief Executive Officer
	Facsimile #: 610-725-8279
If to the Executive:	Michael Kohlsdorf, at the last address known to the Company (with a copy to the Executive at the Company’s address)
If to a beneficiary of the Executive:	The address most recently specified by the Executive or beneficiary through notice given in accordance with this Section 15.

     16. Miscellaneous.

          (A) Entire Agreement. This Agreement contains the entire understanding and agreement between the Parties concerning the subject matter hereof and supersedes all prior agreements, understandings, discussions, negotiations and undertakings, whether written or oral, between the Parties with respect thereto.

          (B) Severability. In the event that any provision or portion of this Agreement shall be determined to be invalid or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by law so as to achieve the purposes of this Agreement.

          (C) Amendment or Waiver. No provision in this Agreement may be amended unless such amendment is set forth in a writing signed by the Parties. No waiver by either Party of any breach of any condition or provision contained in this Agreement shall be deemed a waiver of any similar or dissimilar condition or provision at the same or any prior

16

or subsequent time. To be effective, any waiver must be set forth in a writing signed by the waiving Party.

          (D) Headings. The headings of the Sections contained in this Agreement are for convenience only and shall not be deemed to control or affect the meaning or construction of any provision of this Agreement.

          (E) Beneficiaries/References. The Executive shall be entitled, to the extent permitted under any applicable law, to select and change a beneficiary or beneficiaries to receive any compensation or benefit hereunder following the Executive’s death by giving the Company written notice thereof. In the event of the Executive’s death or a judicial determination of his/her incompetence, references in this Agreement to the Executive shall be deemed, where appropriate, to refer to his/her beneficiary, estate or other legal representative.

          (F) Survivorship. Except as otherwise set forth in this Agreement, the respective rights and obligations of the Parties hereunder shall survive any termination of the Executive’s employment.

          (G) Governing Law/Jurisdiction. This Agreement shall be governed, construed, performed and enforced in accordance with the laws of the Commonwealth of Pennsylvania, without reference to principles of conflict of laws.

          (H) Counterparts. This Agreement may be executed in two or more counterparts.

          (I) Employee Benefit Plans. In the event that the terms of any of the Company’s employee benefit plans provide for the vesting or distribution of benefits on a date earlier than the date set forth in this Agreement, such earlier date shall prevail.

          IN WITNESS WHEREOF, the undersigned have executed this Agreement to be effective as of the date set forth above:

The Company
By:
	Matthew J. Espe
	Chairman, President & CEO
The Executive
Michael Kohlsdorf

17

EX-12.1

Exhibit 12.1

IKON OFFICE SOLUTIONS, INC. AND SUBSIDIARIES
Ratio of Earnings to Fixed Charges
(dollars in thousands)

	Fiscal Year Ended September 30
	2006		2005		2004		2003		2002
Earnings:
Income from continuing operations	$	106,249	$	73,195	$	88,309	$	127,406	$	155,508
Add:
Provision for income taxes		51,669		31,755		30,308		77,544		91,776
Fixed charges		86,563		106,493		171,877		232,028		249,974
Earnings, as adjusted (A)	$	244,481	$	211,443	$	290,494	$	436,978	$	497,258
Fixed charges:
Other interest expense including interest on capital leases	$	62,239	$	78,689	$	140,733	$	198,617	$	213,077
Estimated interest component of rental expense*		24,324		27,804		31,145		33,411		36,897
Total fixed charges (B)	$	86,563	$	106,493	$	171,877	$	232,028	$	249,974
Ratio (A)/(B)		2.8		2.0		1.7		1.9		2.0

* Estimated interest approximates one-third of rental expense.

EX-21

EXHIBIT 21

SUBSIDIARIES OF REGISTRANT

The registrant is IKON Office Solutions, Inc., an Ohio corporation, which has no parent. The following sets forth information with respect to IKON Office Solutions, Inc.’s subsidiaries as of September 30, 2006.

		State or other
		jurisdiction of
	% Voting Securities	Incorporation or
Subsidiary	Owned (by whom)	organization
IKON Document Services Limited (Ireland)	100% IKON	Ireland
IKON Office Solutions A/S (Denmark) (IOSD)	100% IKON	Denmark
IKON Office Solutions AB	100% IOSD	Sweden
IKON Office Solutions Group PLC (IOSG)	100% IKON	United Kingdom
IKON Office Solutions Europe PLC (IOSE)	100% IOSG	United Kingdom
IKON Office Solutions PLC (IOSPLC)	100% IOSE	United Kingdom
IKON Capital PLC	100% IOSPLC	United Kingdom
IKON Office Solutions Holding GmbH (IOSH)	100% IOSE	Germany
IKON Office Solutions GmbH Hamburg	100% IOSH	Germany
IKON Office Solutions GmbH Leipzig	70% IOSH/30% Uwe Paul	Germany
IKON Leasing GmbH	100% IOSH	Germany
IKON Office Solutions Italia S.r.l.	100% IOSE	Italy
IKON Office Solutions Netherlands B.V.	100%IOSE	Netherlands
IKON Office Solutions Spain SLU	100% IOSE	Spain
IKON Office Solutions, SARL	100% IOSE	Switzerland
IKON Office Solutions West, Inc.	100% IKON	Delaware
INA North America Holdings, Inc. (INA)	100% IKON	Delaware
IKON Baja, S.A. de C.V.	99.5%INA/.5% IKON	Mexico
IKON Office Solutions Mexico, S.A. de C.V.	99.99%INA/0.01% IKON	Mexico
IKON Office Solutions, Inc. (Canada) (IOS-Canada)	100% INA	Canada
IKON Office Solutions Dublin Limited	100% IOS-Canada	United Kingdom
IKON Office Solutions (Holdings) France S.A.S. (IOSHF)	100% IKON	France
IKON Office Solutions France S.A.S.	100% IOSHF	France
Upshur Coals Corporation	100% IKON	West Virginia

EX-23

Exhibit 23

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We hereby consent to the incorporation by reference in the following registration statements on Forms S-4 and S-8 of IKON Office Solutions, Inc. of our report dated December 1, 2006 relating to the financial statements, financial statement schedule, management’s assessment of the effectiveness of internal control over financial reporting and the effectiveness of internal control over financial reporting, which appears in this Form 10-K.

REGISTRATION
NUMBER	FILING DATE	DESCRIPTION
2-66880	March 10, 1980	IKON Office Solutions, Inc. 1980 Deferred Compensation Plan
2-75296	December 11, 1982	IKON Office Solutions, Inc. 1982 Deferred Compensation Plan
33-00120	September 6, 1985	IKON Office Solutions, Inc. 1985 Deferred Compensation Plan
33-26732	January 27, 1989	IKON Office Solutions, Inc. 1985 Non Employee Directors’ Stock Option Plan (formerly 1989 Directors’ Stock Option Plan)
33-36745	September 10, 1990	IKON Office Solutions, Inc. 1991 Deferred Compensation Plan
33-38193	December 10, 1990	IKON Office Solutions, Inc. 1986 Stock Option Plan
33-54781	July 28, 1994	IKON Office Solutions, Inc. Stock Award Plan
33-56469	November 15, 1994	IKON Office Solutions, Inc. 1995 Stock Option Plan
33-56471	November 15, 1994	IKON Office Solutions, Inc. Long Term Incentive Compensation Plan
33-64177	November 14, 1995	IKON Office Solutions, Inc. $750,000,000 Debt Securities, Preferred Stock of Common Stock
333-24931	April 10, 1997	IKON Office Solutions, Inc. 10,000,000 Shared of Common Stock
333-47783	March 11, 1998	IKON Office Solutions, Inc. Stock Award Plan
33-55096	June 26, 2000	1993 Stock Option Plan for Non-Employee Directors
333-51134	December 1, 2000	IKON Office Solutions, Inc. Retirement Savings Plan
333-69648	September 19, 2001	IKON Office Solutions, Inc. Retirement Savings Plan
333-99355	September 10, 2002	IKON Office Solutions, Inc. Retirement Savings Plan
333-114431	April 13, 2004	IKON Office Solutions, Inc. Retirement Savings Plan
333-121497	December 21, 2004	IKON Office Solutions, Inc. Amended and Restated 1994 Deferred Compensation Plan, and IKON Office Solutions, Inc. Amended and Restated Executive Deferred Compensation Plan
333-130513	December 20, 2005	IKON Office Solutions, Inc. $225,000,000, 7.75% Senior Notes
	February 13, 2006
333-134792	June 6, 2006	IKON Office Solutions, Inc. 2006 Omnibus Equity Compensation Plan
333-137886	October 6, 2006	IKON Office Solutions, Inc. Retirement Savings Plan

PricewaterhouseCoopers LLP
Philadelphia, PA
December 1, 2006

EX-31.1

EXHIBIT 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER PURSUANT TO
EXCHANGE ACT RULE 13a-14(a)
AS ADOPTED PURSUANT TO SECTION 302
OF THE SARBANES-OXLEY ACT OF 2002

I, Matthew J. Espe, certify that:

1. I have reviewed this Annual Report on Form 10-K of IKON Office Solutions, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/s/  MATTHEW J. ESPE

Matthew J. Espe
Chairman and Chief Executive
Officer

Date: December 1, 2006

98

EX-31.2

EXHIBIT 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER PURSUANT TO
EXCHANGE ACT RULE 13a-14(a)
AS ADOPTED PURSUANT TO SECTION 302
OF THE SARBANES-OXLEY ACT OF 2002

I, Robert F. Woods, certify that:

1. I have reviewed this Annual Report on Form 10-K of IKON Office Solutions, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/s/  ROBERT F. WOODS

Robert F. Woods
Senior Vice President and Chief
Financial Officer

Date: December 1, 2006

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EX-32.1

EXHIBIT 32.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER PURSUANT TO
18 U.S.C. SECTION 1350
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002*

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, I, Matthew J. Espe, Chief Executive Officer of IKON Office Solutions, Inc. (the “Company”), do hereby certify with respect to the Annual Report of the Company on Form 10-K for the fiscal year ended September 30, 2006 (the “Report”) that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/  MATTHEW J. ESPE

Matthew J. Espe
Chairman and Chief Executive Officer

Date: December 1, 2006

* The foregoing certification is being furnished solely pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (Section 1350 of Chapter 63 of Title 18 of the United States Code) and it is not being filed as part of the Report or as a separate disclosure document.

100

EX-32.2

EXHIBIT 32.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER PURSUANT TO
18 U.S.C. SECTION 1350
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002*

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, I, Robert F. Woods, Senior Vice President and Chief Financial Officer of IKON Office Solutions, Inc. (the “Company”), do hereby certify with respect to the Annual Report of the Company on Form 10-K for the fiscal year ended September 30, 2006 (the “Report”) that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/  ROBERT F. WOODS

Robert F. Woods
Senior Vice President and Chief
Financial Officer

Date: December 1, 2006

* The foregoing certification is being furnished solely pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (Section 1350 of Chapter 63 of Title 18 of the United States Code) and it is not being filed as part of the Report or as a separate disclosure document.

101