EX-99.2 5 a4q14erfexhibit992suppleme.htm EARNINGS RELEASE FINANCIAL SUPPLEMENT - 4Q14 4Q14 ERF Exhibit 99.2 Supplement









EARNINGS RELEASE FINANCIAL SUPPLEMENT

FOURTH QUARTER 2014






JPMORGAN CHASE & CO.
 
 
 
 
 
TABLE OF CONTENTS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Page(s)
 
Consolidated Results
 
 
 
 
 
 
 
 
 
 
 
Preferred Stock Dividend Allocation Reporting Change
 
 
 
 
 
 
 
 
 
2
 
Consolidated Financial Highlights
 
 
 
 
 
 
 
 
 
3-4
 
Consolidated Statements of Income
 
 
 
 
 
 
 
 
 
5
 
Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
6
 
Condensed Average Balance Sheets and Annualized Yields
 
 
 
 
 
 
 
 
 
7
 
Core Net Interest Income
 
 
 
 
 
 
 
 
 
8
 
Reconciliation from Reported to Managed Basis
 
 
 
 
 
 
 
 
 
9
 
Segment Results - Managed Basis
 
 
 
 
 
 
 
10
 
Capital and Other Selected Balance Sheet Items
 
 
 
 
 
 
 
 
 
11
 
Earnings Per Share and Related Information
 
 
 
 
 
 
 
 
 
12
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Segment Results
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
 
 
 
 
 
 
 
 
 
13-14
 
Consumer & Business Banking
 
 
 
 
 
 
 
 
 
15
 
Mortgage Banking
 
 
 
 
 
 
 
 
 
16-19
 
Card, Merchant Services & Auto
 
 
 
 
 
 
 
 
 
20-21
 
Corporate & Investment Bank
 
 
 
 
 
 
 
 
 
22-24
 
Commercial Banking
 
 
 
 
 
 
 
 
 
25-26
 
Asset Management
 
 
 
 
 
 
 
 
 
27-29
 
Corporate/Private Equity
 
 
 
 
 
 
 
 
 
30-31
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit-Related Information
 
 
 
 
 
 
 
 
 
32-35
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP Financial Measures
 
 
 
 
 
 
 
 
 
36
 
Glossary of Terms (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Refer to the Firm’s Glossary of Terms on pages 341-345 and pages 182-187 of JPMorgan Chase’s 2013 Annual Report and its third quarter 2014 Form 10-Q, respectively.





JPMORGAN CHASE & CO.
 
 
 
 
 
 
PREFERRED STOCK DIVIDEND ALLOCATION REPORTING CHANGE
 
 
 
 
 
 
 
 
 
 
 



JPMorgan Chase & Co. (the “Firm”) is managed on a line of business basis. There are four major reportable business segments and a Corporate/Private Equity segment. As part of its funds transfer pricing process, the Firm allocates substantially all of the cost of its outstanding preferred stock to its reportable business segments, while retaining the balance of the cost in Corporate. Prior to the fourth quarter of 2014, this cost was allocated to the Firm’s reportable business segments as interest expense, with an offset recorded as interest income in Corporate. Effective with the fourth quarter of 2014, this cost is no longer included in interest income and expense in the business segments, but rather is now included in net income applicable to common equity to be consistent with the presentation of firmwide results. As a result of this reporting change, net interest income and net income in the reportable business segments increases; however, there was no impact to the business segments’ return on common equity (“ROE”). The Firm’s net interest income, net income, Consolidated balance sheets and consolidated results of operations were not impacted by this reporting change, as preferred stock dividends have been and continue to be distributed from retained earnings and, accordingly, were never reported as a component of the Firm’s consolidated net interest income or net income. Prior period business segment and core net interest income amounts have been revised to conform with the current period presentation.
The following chart depicts how preferred stock dividends were allocated to the business segments before and after the aforementioned methodology change.

Page 2



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED FINANCIAL HIGHLIGHTS
 
 
 
 
 
 
 
 
 
 
 
 
(in millions, except per share and ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
SELECTED INCOME STATEMENT DATA
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
Reported Basis
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total net revenue
$
22,512

 
$
24,246

 
$
24,454

 
$
22,993

 
$
23,156

 
(7
)
%
(3
)
%
 
$
94,205

 
$
96,606

 
(2
)
%
Total noninterest expense
15,409

 
15,798

 
15,431

 
14,636

 
15,552

 
(2
)
 
(1
)
 
 
61,274

 
70,467

 
(13
)
 
Pre-provision profit
7,103

 
8,448

 
9,023

 
8,357

 
7,604

 
(16
)
 
(7
)
 
 
32,931

 
26,139

 
26

 
Provision for credit losses
840

 
757

 
692

 
850

 
104

 
11

 
NM

 
 
3,139

 
225

 
NM 

 
NET INCOME
4,931

 
5,572

 
5,985

 
5,274

 
5,278

 
(12
)
 
(7
)
 
 
21,762

 
17,923

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Managed Basis (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total net revenue
23,552

 
25,159

 
25,349

 
23,863

 
24,112

 
(6
)
 
(2
)
 
 
97,923

 
99,798

 
(2
)
 
Total noninterest expense
15,409

 
15,798

 
15,431

 
14,636

 
15,552

 
(2
)
 
(1
)
 
 
61,274

 
70,467

 
(13
)
 
Pre-provision profit
8,143

 
9,361

 
9,918

 
9,227

 
8,560

 
(13
)
 
(5
)
 
 
36,649

 
29,331

 
25

 
Provision for credit losses
840

 
757

 
692

 
850

 
104

 
11

 
NM

 
 
3,139

 
225

 
NM 

 
NET INCOME
4,931

 
5,572

 
5,985

 
5,274

 
5,278

 
(12
)
 
(7
)
 
 
21,762

 
17,923

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EARNINGS PER SHARE DATA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income: Basic
$
1.20

 
$
1.37

 
$
1.47

 
$
1.29

 
$
1.31

 
(12
)
 
(8
)
 
 
$
5.34

 
$
4.39

 
22

 
 Diluted
1.19

 
1.36

 
1.46

 
1.28

 
1.30

 
(13
)
 
(8
)
 
 
5.29

 
4.35

 
22

 
Average shares: Basic
3,730.9

 
3,755.4

 
3,780.6

 
3,787.2

 
3,762.1

 
(1
)
 
(1
)
 
 
3,763.5

 
3,782.4

 

 
 Diluted
3,765.2

 
3,788.7

 
3,812.5

 
3,823.6

 
3,797.1

 
(1
)
 
(1
)
 
 
3,797.5

 
3,814.9

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MARKET AND PER COMMON SHARE DATA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Market capitalization
$
232,472

 
$
225,188

 
$
216,725

 
$
229,770

 
$
219,657

 
3

 
6

 
 
$
232,472

 
$
219,657

 
6

 
Common shares at period-end
3,714.8

 
3,738.2

 
3,761.3

 
3,784.7

 
3,756.1

 
(1
)
 
(1
)
 
 
3,714.8

 
3,756.1

 
(1
)
 
Closing share price (b)
$
62.58

 
$
60.24

 
$
57.62

 
$
60.71

 
$
58.48

 
4

 
7

 
 
$
62.58

 
$
58.48

 
7

 
Book value per share
57.07

 
56.50

 
55.53

 
54.05

 
53.25

 
1

 
7

 
 
57.07

 
53.25

 
7

 
Tangible book value per share (c)
44.69

 
44.13

 
43.17

 
41.73

 
40.81

 
1

 
10

 
 
44.69

 
40.81

 
10

 
Cash dividends declared per share
0.40

 
0.40

 
0.40

(h)
0.38

 
0.38

 

 
5

 
 
1.58

(h)
1.44

(h)
10

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL RATIOS (d)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return on common equity (“ROE”)
9

%
10

%
11

%
10

%
10

%
 
 
 
 
 
10

%
9

%
 
 
Return on tangible common equity (“ROTCE”) (c)
11

 
13

 
14

 
13

 
14

 
 
 
 
 
 
13

 
11

 
 
 
Return on assets
0.78

 
0.90

 
0.99

 
0.89

 
0.87

 
 
 
 
 
 
0.89

 
0.75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAPITAL RATIOS (e)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common Equity Tier 1 (“CET1”) capital ratio
10.2

(g)
10.2

 
9.8

 
10.9

 
10.7

 
 
 
 
 
 
10.2

(g)
10.7

 
 
 
Tier 1 capital ratio
11.6

(g)
11.5

 
11.1

 
12.1

 
11.9

 
 
 
 
 
 
11.6

(g)
11.9

 
 
 
Total capital ratio
13.1

(g)
12.8

 
12.5

 
14.5

 
14.4

 
 
 
 
 
 
13.1

(g)
14.4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
95% CONFIDENCE LEVEL- TOTAL VaR (f)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average VaR
$
40

 
$
36

 
$
55

 
$
42

 
$
44

 
11

 
(9
)
 
 
$
43

 
$
52

 
(17
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
For a further discussion of managed basis, see Reconciliation from Reported to Managed Basis on page 9.
(b)
Share price shown is from the New York Stock Exchange. The common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
(c)
Tangible book value per share and ROTCE are non-GAAP financial measures. Tangible book value per share represents tangible common equity divided by common shares at period-end. ROTCE measures the Firm’s annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see page 36.
(d)
Ratios are based upon annualized amounts.
(e)
Basel III Transitional rules became effective on January 1, 2014; December 31, 2013 data is based on Basel I rules. As of December 31, 2014, September 30, 2014, and June 30, 2014, the ratios presented are calculated under the Basel III Advanced Transitional Approach. As of March 31, 2014, the ratios presented are calculated under the Basel III Standardized Transitional Approach. See footnote (a) on page 11 for additional information on Basel III. CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. For further discussion of Tier 1 common capital, see page 36.
(f)
The increase in average VaR during the three months ended June 30, 2014 was due to a change in the MSR hedge position in Mortgage Banking in advance of an anticipated update to certain MSR model assumptions. When such updates were implemented, VaR decreased to prior levels. The MSR model and assumptions are continuously evaluated and periodically updated to reflect recent market behavior. Mortgage Banking average VaR was $3 million, $3 million, $20 million, $5 million and $6 million for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, and $7 million and $12 million for full year 2014 and 2013, respectively. For information regarding CIB VaR, see Corporate and Investment Bank on page 24.
(g)
Estimated.
(h)
On May 20, 2014, the Board of Directors increased the quarterly common stock dividend from $0.38 to $0.40 per share. On May 21, 2013, the Board increased the quarterly common stock dividend from $0.30 to $0.38 per share.

Page 3



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio and headcount data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
2,573,126

 
$
2,527,005

 
$
2,520,336

 
$
2,476,986

 
$
2,415,689

 
2

%
7

%
 
$
2,573,126

 
$
2,415,689

 
7

%
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card loans
295,374

 
288,860

 
289,178

 
288,168

 
289,063

 
2

 
2

 
 
295,374

 
289,063

 
2

 
Credit card loans
131,048

 
126,959

 
126,129

 
121,816

 
127,791

 
3

 
3

 
 
131,048

 
127,791

 
3

 
Wholesale loans
330,914

 
327,438

 
331,676

 
320,987

 
321,564

 
1

 
3

 
 
330,914

 
321,564

 
3

 
Total Loans
757,336

 
743,257

 
746,983

 
730,971

 
738,418

 
2

 
3

 
 
757,336

 
738,418

 
3

 
Deposits
1,363,427

 
1,334,534

 
1,319,751

 
1,282,705

 
1,287,765

 
2

 
6

 
 
1,363,427

 
1,287,765

 
6

 
Long-term debt (a)
276,836

 
268,721

 
269,929

 
274,512

 
267,889

 
3

 
3

 
 
276,836

 
267,889

 
3

 
Common stockholders’ equity
212,002

 
211,214

 
208,851

 
204,572

 
200,020

 

 
6

 
 
212,002

 
200,020

 
6

 
Total stockholders’ equity
232,065

 
231,277

 
227,314

 
219,655

 
211,178

 

 
10

 
 
232,065

 
211,178

 
10

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans-to-deposits ratio
56

%
56

%
57

%
57

%
57

%
 
 
 
 
 
56

%
57

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Headcount
241,359

 
242,388

 
245,192

 
246,994

 
251,196

 

 
(4
)
 
 
241,359

 
251,196

 
(4
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LINE OF BUSINESS NET INCOME/(LOSS) (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
$
2,179

 
$
2,529

 
$
2,496

 
$
1,981

 
$
2,448

 
(14
)
 
(11
)
 
 
$
9,185

 
$
11,061

 
(17
)
 
Corporate & Investment Bank
972

 
1,687

 
2,136

 
2,130

 
941

 
(42
)
 
3

 
 
6,925

 
8,887

 
(22
)
 
Commercial Banking
693

 
671

 
677

 
594

 
711

 
3

 
(3
)
 
 
2,635

 
2,648

 

 
Asset Management
540

 
590

 
569

 
454

 
581

 
(8
)
 
(7
)
 
 
2,153

 
2,083

 
3

 
Corporate/Private Equity
547

 
95

 
107

 
115

 
597

 
476

 
(8
)
 
 
864

 
(6,756
)
 
NM 

 
NET INCOME/(LOSS)
$
4,931

 
$
5,572

 
$
5,985

 
$
5,274

 
$
5,278

 
(12
)
 
(7
)
 
 
$
21,762

 
$
17,923

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Included unsecured long-term debt of $207.5 billion, $204.7 billion, $205.6 billion, $206.1 billion and $199.4 billion for the periods ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively.
(b)
Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts for net income/(loss) for each line of business were revised to conform with the current allocation methodology. The Firm’s Consolidated balance sheets and consolidated results of operations were not affected by this reporting change. For further discussion, see page 2.

Page 4



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF INCOME
 
 
 
 
 
 
 
 
 
 
 
(in millions, except per share and ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
REVENUE
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
Investment banking fees
$
1,833

 
$
1,538

 
$
1,751

 
$
1,420

 
$
1,685

 
19

%
9

%
 
$
6,542

 
$
6,354

 
3

%
Principal transactions (a)
1,335

 
2,966

 
2,908

 
3,322

 
(42
)
 
(55
)
 
NM

 
 
10,531

 
10,141

 
4

 
Lending- and deposit-related fees
1,454

 
1,479

 
1,463

 
1,405

 
1,469

 
(2
)
 
(1
)
 
 
5,801

 
5,945

 
(2
)
 
Asset management, administration and commissions
4,110

 
3,978

 
4,007

 
3,836

 
3,975

 
3

 
3

 
 
15,931

 
15,106

 
5

 
Securities gains
29

 
6

 
12

 
30

 
8

 
383

 
263

 
 
77

 
667

 
(88
)
 
Mortgage fees and related income
855

 
903

 
1,291

 
514

 
1,089

 
(5
)
 
(21
)
 
 
3,563

 
5,205

 
(32
)
 
Card income
1,526

 
1,537

 
1,549

 
1,408

 
1,582

 
(1
)
 
(4
)
 
 
6,020

 
6,022

 

 
Other income
308

 
732

 
675

 
391

 
2,483

 
(58
)
 
(88
)
 
 
2,106

 
3,847

 
(45
)
 
Noninterest revenue
11,450

 
13,139

 
13,656

 
12,326

 
12,249

 
(13
)
 
(7
)
 
 
50,571

 
53,287

 
(5
)
 
Interest income (b)
12,951

 
12,926

 
12,861

 
12,793

 
13,166

 

 
(2
)
 
 
51,531

 
52,669

 
(2
)
 
Interest expense (b)
1,889

 
1,819

 
2,063

 
2,126

 
2,259

 
4

 
(16
)
 
 
7,897

 
9,350

 
(16
)
 
Net interest income
11,062

 
11,107

 
10,798

 
10,667

 
10,907

 

 
1

 
 
43,634

 
43,319

 
1

 
TOTAL NET REVENUE
22,512

 
24,246

 
24,454

 
22,993

 
23,156

 
(7
)
 
(3
)
 
 
94,205

 
96,606

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
840

 
757

 
692

 
850

 
104

 
11

 
NM

 
 
3,139

 
225

 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation expense
6,860

 
7,831

 
7,610

 
7,859

 
7,052

 
(12
)
 
(3
)
 
 
30,160

 
30,810

 
(2
)
 
Occupancy expense
1,006

 
978

 
973

 
952

 
941

 
3

 
7

 
 
3,909

 
3,693

 
6

 
Technology, communications and equipment expense
1,495

 
1,465

 
1,433

 
1,411

 
1,376

 
2

 
9

 
 
5,804

 
5,425

 
7

 
Professional and outside services
2,080

 
1,907

 
1,932

 
1,786

 
2,109

 
9

 
(1
)
 
 
7,705

 
7,641

 
1

 
Marketing
726

 
610

 
650

 
564

 
745

 
19

 
(3
)
 
 
2,550

 
2,500

 
2

 
Other expense (c)
3,242

 
3,007

 
2,833

 
2,064

 
3,329

 
8

 
(3
)
 
 
11,146

 
20,398

 
(45
)
 
TOTAL NONINTEREST EXPENSE
15,409

 
15,798

 
15,431

 
14,636

 
15,552

 
(2
)
 
(1
)
 
 
61,274

 
70,467

 
(13
)
 
Income before income tax expense
6,263

 
7,691

 
8,331

 
7,507

 
7,500

 
(19
)
 
(16
)
 
 
29,792

 
25,914

 
15

 
Income tax expense
1,332

 
2,119

 
2,346

 
2,233

 
2,222

 
(37
)
 
(40
)
 
 
8,030

 
7,991

 

 
NET INCOME
$
4,931

 
$
5,572

 
$
5,985

 
$
5,274

 
$
5,278

 
(12
)
 
(7
)
 
 
$
21,762

 
$
17,923

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET INCOME PER COMMON SHARE DATA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic earnings per share
$
1.20

 
$
1.37

 
$
1.47

 
$
1.29

 
$
1.31

 
(12
)
 
(8
)
 
 
$
5.34

 
$
4.39

 
22

 
Diluted earnings per share
1.19

 
1.36

 
1.46

 
1.28

 
1.30

 
(13
)
 
(8
)
 
 
5.29

 
4.35

 
22

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return on common equity (d)
9

%
10

%
11

%
10

%
10

%
 
 
 
 
 
10

%
9

%
 
 
Return on tangible common equity (d)(e)
11

 
13

 
14

 
13

 
14

 
 
 
 
 
 
13

 
11

 
 
 
Return on assets (d)
0.78

 
0.90

 
0.99

 
0.89

 
0.87

 
 
 
 
 
 
0.89

 
0.75

 
 
 
Effective income tax rate
21

 
28

 
28

 
30

 
30

 
 
 
 
 
 
27

 
31

 
 
 
Overhead ratio
68

 
65

 
63

 
64

 
67

 
 
 
 
 
 
65

 
73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Included a $(1.5) billion loss in the fourth quarter of 2013 as a result of implementing a funding valuation adjustment (“FVA”) framework for OTC derivatives and structured notes.
(b)
Effective January 1, 2014, prior period amounts were reclassified to conform with current period presentation.
(c)
Included Firmwide legal expense of $1.1 billion, $1.1 billion, $0.7 billion and $0.8 billion for the three months ended December 31, 2014, September 30, 2014, June 30, 2014 and December 31, 2013, respectively; legal expense for the three months ended March 31, 2014 was not material, and $2.9 billion and $11.1 billion for the full year 2014 and 2013, respectively.
(d)
Ratios are based upon annualized amounts.
(e)
For further discussion of ROTCE see pages 3 and 36.


Page 5



JPMORGAN CHASE & CO.
 
 
 
 
 
CONSOLIDATED BALANCE SHEETS
 
 
 
 
 
(in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
Change
 
 
Dec 31,
 
Sep 30,
 
Jun 30,
 
Mar 31,
 
Dec 31,
 
Sep 30,
 
Dec 31,
 
 
2014
 
2014
 
2014
 
2014
 
2013
 
2014
 
2013
 
ASSETS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
$
27,831

 
$
25,372

 
$
27,523

 
$
26,321

 
$
39,771

 
10

%
(30
)
%
Deposits with banks
484,477

 
414,312

 
393,909

 
372,531

 
316,051

 
17

 
53

 
Federal funds sold and securities purchased under
 
 
 
 
 
 
 
 
 
 
 
 
 
 
resale agreements
215,803

 
214,336

 
248,149

 
265,168

 
248,116

 
1

 
(13
)
 
Securities borrowed
110,435

 
118,873

 
113,967

 
122,021

 
111,465

 
(7
)
 
(1
)
 
Trading assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Debt and equity instruments
320,013

 
338,204

 
330,165

 
315,932

 
308,905

 
(5
)
 
4

 
Derivative receivables
78,975

 
72,453

 
62,378

 
59,272

 
65,759

 
9

 
20

 
Securities
348,004

 
366,358

 
361,918

 
351,850

 
354,003

 
(5
)
 
(2
)
 
Loans
757,336

 
743,257

 
746,983

 
730,971

 
738,418

 
2

 
3

 
Less: Allowance for loan losses
14,185

 
14,889

 
15,326

 
15,847

 
16,264

 
(5
)
 
(13
)
 
Loans, net of allowance for loan losses
743,151

 
728,368

 
731,657

 
715,124

 
722,154

 
2

 
3

 
Accrued interest and accounts receivable
70,079

 
75,504

 
78,677

(a)
74,612

(a)
65,160

 
(7
)
 
8

 
Premises and equipment
15,133

 
15,177

 
15,216

 
14,919

 
14,891

 

 
2

 
Goodwill
47,647

 
47,970

 
48,110

 
48,065

 
48,081

 
(1
)
 
(1
)
 
Mortgage servicing rights
7,436

 
8,236

 
8,347

 
8,552

 
9,614

 
(10
)
 
(23
)
 
Other intangible assets
1,192

 
1,274

 
1,339

 
1,489

 
1,618

 
(6
)
 
(26
)
 
Other assets
102,950

 
100,568

 
98,981

(a)
101,130

(a)
110,101

 
2

 
(6
)
 
TOTAL ASSETS
$
2,573,126

 
$
2,527,005

 
$
2,520,336

 
$
2,476,986

 
$
2,415,689

 
2

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIABILITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
$
1,363,427

 
$
1,334,534

 
$
1,319,751

 
$
1,282,705

 
$
1,287,765

 
2

 
6

 
Federal funds purchased and securities loaned or sold
 
 
 
 
 
 
 
 
 
 
 
 
 
 
under repurchase agreements
192,101

 
198,746

 
216,561

 
217,442

 
181,163

 
(3
)
 
6

 
Commercial paper
66,344

 
59,960

 
63,804

 
60,825

 
57,848

 
11

 
15

 
Other borrowed funds
30,222

 
31,892

 
34,713

 
31,951

 
27,994

 
(5
)
 
8

 
Trading liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Debt and equity instruments
81,699

 
84,305

 
87,861

 
91,471

 
80,430

 
(3
)
 
2

 
Derivative payables
71,116

 
58,951

 
50,795

 
49,138

 
57,314

 
21

 
24

 
Accounts payable and other liabilities
206,954

 
211,055

 
203,885

 
202,499

 
194,491

 
(2
)
 
6

 
Beneficial interests issued by consolidated VIEs
52,362

 
47,564

 
45,723

 
46,788

 
49,617

 
10

 
6

 
Long-term debt
276,836

 
268,721

 
269,929

 
274,512

 
267,889

 
3

 
3

 
TOTAL LIABILITIES
2,341,061

 
2,295,728

 
2,293,022

 
2,257,331

 
2,204,511

 
2

 
6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STOCKHOLDERS’ EQUITY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Preferred stock
20,063

 
20,063

 
18,463

 
15,083

 
11,158

 

 
80

 
Common stock
4,105

 
4,105

 
4,105

 
4,105

 
4,105

 

 

 
Capital surplus
93,270

 
93,060

 
92,879

 
92,623

 
93,828

 

 
(1
)
 
Retained earnings
130,315

 
127,234

 
123,497

 
119,318

 
115,756

 
2

 
13

 
Accumulated other comprehensive income
2,189

 
3,266

 
3,438

 
2,276

 
1,199

 
(33
)
 
83

 
Shares held in RSU Trust, at cost
(21
)
 
(21
)
 
(21
)
 
(21
)
 
(21
)
 

 

 
Treasury stock, at cost
(17,856
)
 
(16,430
)
 
(15,047
)
 
(13,729
)
 
(14,847
)
 
(9
)
 
(20
)
 
TOTAL STOCKHOLDERS’ EQUITY
232,065

 
231,277

 
227,314

 
219,655

 
211,178

 

 
10

 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
$
2,573,126

 
$
2,527,005

 
$
2,520,336

 
$
2,476,986

 
$
2,415,689

 
2

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Prior period amounts were reclassified to conform with current period presentation due to the adoption of new accounting guidance. For further information, see footnote (a) on page 33.


Page 6



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONDENSED AVERAGE BALANCE SHEETS AND ANNUALIZED YIELDS
 
 
 
 
 
 
 
 
(in millions, except rates)
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
AVERAGE BALANCES
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
ASSETS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits with banks
$
414,672

 
$
362,434

 
$
334,953

 
$
319,130

 
$
329,322

 
14

%
26

%
 
$
358,072

 
$
268,968

 
33

%
Federal funds sold and securities purchased under
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
resale agreements
215,439

 
224,088

 
237,440

 
245,389

 
233,149

 
(4
)
 
(8
)
 
 
230,489

 
231,567

 

 
Securities borrowed
115,033

 
118,014

 
114,905

 
118,227

 
117,730

 
(3
)
 
(2
)
 
 
116,540

 
118,300

 
(1
)
 
Trading assets - debt instruments
222,223

 
213,335

 
204,242

 
202,387

 
208,032

 
4

 
7

 
 
210,609

 
227,769

 
(8
)
 
Securities
350,804

 
360,365

 
353,278

 
348,771

 
348,223

 
(3
)
 
1

 
 
353,329

 
356,843

 
(1
)
 
Loans
746,735

 
741,831

 
737,613

 
730,312

 
729,621

 
1

 
2

 
 
739,175

 
726,450

 
2

 
Other assets (a)
38,873

 
41,718

 
41,514

 
41,430

 
39,384

 
(7
)
 
(1
)
 
 
40,879

 
40,334

 
1

 
Total interest-earning assets
2,103,779

 
2,061,785

 
2,023,945

 
2,005,646

 
2,005,461

 
2

 
5

 
 
2,049,093

 
1,970,231

 
4

 
Trading assets - equity instruments
114,652

 
118,201

 
121,184

 
112,525

 
111,051

 
(3
)
 
3

 
 
116,650

 
112,680

 
4

 
Trading assets - derivative receivables
76,937

 
65,786

 
60,830

 
64,820

 
68,709

 
17

 
12

 
 
67,123

 
72,629

 
(8
)
 
All other noninterest-earning assets
216,076

 
209,100

 
214,677

 
219,713

 
222,380

 
3

 
(3
)
 
 
214,867

 
224,564

 
(4
)
 
TOTAL ASSETS
$
2,511,444

 
$
2,454,872

 
$
2,420,636

 
$
2,402,704

 
$
2,407,601

 
2

 
4

 
 
$
2,447,733

 
$
2,380,104

 
3

 
LIABILITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
$
880,283

 
$
865,041

 
$
863,163

 
$
866,759

 
$
860,067

 
2

 
2

 
 
$
868,838

 
$
822,781

 
6

 
Federal funds purchased and securities loaned or
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
sold under repurchase agreements
206,671

 
213,975

 
212,555

 
200,918

 
207,747

 
(3
)
 
(1
)
 
 
208,560

 
238,551

 
(13
)
 
Commercial paper
61,833

 
59,359

 
59,760

 
58,682

 
54,098

 
4

 
14

 
 
59,916

 
53,717

 
12

 
Trading liabilities - debt, short-term and other liabilities (b)
224,967

 
219,666

 
221,001

 
214,810

 
211,414

 
2

 
6

 
 
220,137

 
202,894

 
8

 
Beneficial interests issued by consolidated VIEs
48,281

 
47,336

 
47,407

 
49,058

 
49,866

 
2

 
(3
)
 
 
48,017

 
54,832

 
(12
)
 
Long-term debt
273,829

 
266,639

 
271,194

 
269,403

 
265,676

 
3

 
3

 
 
270,269

 
264,083

 
2

 
Total interest-bearing liabilities
1,695,864

 
1,672,016

 
1,675,080

 
1,659,630

 
1,648,868

 
1

 
3

 
 
1,675,737

 
1,636,858

 
2

 
Noninterest-bearing deposits
418,313

 
404,634

 
380,836

 
377,520

 
381,242

 
3

 
10

 
 
395,463

 
366,361

 
8

 
Trading liabilities - equity instruments
15,659

 
17,385

 
15,505

 
16,432

 
15,209

 
(10
)
 
3

 
 
16,246

 
14,218

 
14

 
Trading liabilities - derivative payables
64,784

 
51,524

 
49,487

 
53,143

 
60,011

 
26

 
8

 
 
54,758

 
64,553

 
(15
)
 
All other noninterest-bearing liabilities
84,874

 
81,090

 
77,806

 
80,626

 
94,753

 
5

 
(10
)
 
 
81,111

 
90,745

 
(11
)
 
TOTAL LIABILITIES
2,279,494

 
2,226,649

 
2,198,714

 
2,187,351

 
2,200,083

 
2

 
4

 
 
2,223,315

 
2,172,735

 
2

 
Preferred stock
20,063

 
18,602

 
15,763

 
13,556

 
11,158

 
8

 
80

 
 
17,018

 
10,960

 
55

 
Common stockholders’ equity
211,887

 
209,621

 
206,159

 
201,797

 
196,360

 
1

 
8

 
 
207,400

 
196,409

 
6

 
TOTAL STOCKHOLDERS’ EQUITY
231,950

 
228,223

 
221,922

 
215,353

 
207,518

 
2

 
12

 
 
224,418

 
207,369

 
8

 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
$
2,511,444

 
$
2,454,872

 
$
2,420,636

 
$
2,402,704

 
$
2,407,601

 
2

 
4

 
 
$
2,447,733

 
$
2,380,104

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
AVERAGE RATES (c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTEREST-EARNING ASSETS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits with banks
0.31

%
0.33

%
0.33

%
0.33

%
0.32

%
 
 
 
 
 
0.32

%
0.34

%
 
 
Federal funds sold and securities purchased under
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
resale agreements
0.75

 
0.71

 
0.67

 
0.72

 
0.77

 
 
 
 
 
 
0.71

 
0.84

 
 
 
Securities borrowed (d)
(0.45
)
 
(0.50
)
 
(0.46
)
 
(0.30
)
 
(0.19
)
 
 
 
 
 
 
(0.43
)
 
(0.11
)
 
 
 
Trading assets - debt instruments (e)
3.35

 
3.49

 
3.62

 
3.59

 
3.60

 
 
 
 
 
 
3.51

 
3.60

 
 
 
Securities
2.77

 
2.73

 
2.79

 
2.77

 
2.61

 
 
 
 
 
 
2.77

 
2.32

 
 
 
Loans
4.32

 
4.33

 
4.40

 
4.49

 
4.54

 
 
 
 
 
 
4.38

 
4.63

 
 
 
Other assets (a)
1.61

 
1.63

 
1.66

 
1.58

 
1.62

 
 
 
 
 
 
1.62

 
1.33

 
 
 
Total interest-earning assets (e)
2.49

 
2.54

 
2.60

 
2.63

 
2.64

 
 
 
 
 
 
2.56

 
2.71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTEREST-BEARING LIABILITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
0.18

 
0.18

 
0.19

 
0.20

 
0.22

 
 
 
 
 
 
0.19

 
0.25

 
 
 
Federal funds purchased and securities loaned or
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
sold under repurchase agreements
0.28

 
0.25

 
0.30

 
0.33

 
0.28

 
 
 
 
 
 
0.29

 
0.24

 
 
 
Commercial paper
0.22

 
0.22

 
0.23

 
0.23

 
0.21

 
 
 
 
 
 
0.22

 
0.21

 
 
 
Trading liabilities - debt, short-term and other liabilities (b)(d)(e)
0.26

 
0.12

 
0.48

 
0.44

 
0.56

 
 
 
 
 
 
0.32

 
0.54

 
 
 
Beneficial interests issued by consolidated VIEs
0.80

 
0.82

 
0.89

 
0.87

 
0.84

 
 
 
 
 
 
0.84

 
0.87

 
 
 
Long-term debt
1.55

 
1.61

 
1.61

 
1.76

 
1.81

 
 
 
 
 
 
1.63

 
1.90

 
 
 
Total interest-bearing liabilities (e)
0.44

 
0.43

 
0.49

 
0.52

 
0.54

 
 
 
 
 
 
0.47

 
0.57

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTEREST RATE SPREAD (e)
2.05

%
2.11

%
2.11

%
2.11

%
2.10

%
 
 
 
 
 
2.09

%
2.14

%
 
 
NET YIELD ON INTEREST-EARNING ASSETS
2.14

%
2.19

%
2.19

%
2.20

%
2.20

%
 
 
 
 
 
2.18

%
2.23

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Includes margin loans.
(b)
Includes brokerage customer payables.
(c)
Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable.
(d)
Negative yield is the result of increased client-driven demand for certain securities combined with the impact of low interest rates; the offset of this stock borrow activity is reflected as lower net interest expense reported within trading liabilities - debt, short-term and other liabilities.
(e)
Effective January 1, 2014, prior period amounts were reclassified to conform with current period presentation.

Page 7



JPMORGAN CHASE & CO.
 
CORE NET INTEREST INCOME
 
(in millions, except rates)
 

In addition to reviewing net interest income on a managed basis, management also reviews core net interest income to assess the performance of its core lending, investing (including asset-liability management) and deposit-raising activities. Core net interest income excludes the impact of Corporate & Investment Bank’s (“CIB’s”) market-based activities. Because of the exclusion of CIB’s market-based net interest income and the related assets, the core data presented below are non-GAAP financial measures. Management believes this exclusion provides investors and analysts another measure by which to analyze the non-market-related business trends of the Firm and provides a comparable measure to other financial institutions that are primarily focused on core lending, investing and deposit-raising activities. For a further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures on pages 82-83 of the Annual Report on Form 10-K for the year ended December 31, 2013 (the “2013 Annual Report”).
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
CORE NET INTEREST INCOME DATA (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income - managed basis (b)(c)
$
11,324

 
$
11,360

 
$
11,042

 
$
10,893

 
$
11,096

 

 
2

%
 
$
44,619

 
$
44,016

 
1

%
Less: Market-based net interest income (d)
1,450

 
1,542

 
1,291

 
1,269

 
1,214

 
(6
)
 
19

 
 
5,552

 
5,492

 
1

 
Core net interest income (b)(d)
$
9,874

 
$
9,818

 
$
9,751

 
$
9,624

 
$
9,882

 
1

 

 
 
$
39,067

 
$
38,524

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average interest-earning assets
$
2,103,779

 
$
2,061,785

 
$
2,023,945

 
$
2,005,646

 
$
2,005,461

 
2

 
5

 
 
$
2,049,093

 
$
1,970,231

 
4

 
Less: Average market-based earning assets
517,934

 
513,051

 
502,413

 
507,499

 
501,716

 
1

 
3

 
 
510,261

 
504,218

 
1

 
Core average interest-earning assets
$
1,585,845

 
$
1,548,734

 
$
1,521,532

 
$
1,498,147

 
$
1,503,745

 
2

 
5

 
 
$
1,538,832

 
$
1,466,013

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest yield on interest-earning assets -
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
managed basis
2.14

%
2.19

%
2.19

%
2.20

%
2.20

%
 
 
 
 
 
2.18

%
2.23

%
 
 
Net interest yield on market-based activities (d)
1.11

 
1.19

 
1.03

 
1.01

 
0.96

 
 
 
 
 
 
1.09

 
1.09

 
 
 
Core net interest yield on core average interest-earning
     assets (d)
2.47

 
2.52

 
2.57

 
2.61

 
2.61

 
 
 
 
 
 
2.54

 
2.63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Includes core lending, investing and deposit-raising activities on a managed basis across each of the business segments and Corporate/Private Equity; excludes the market-based activities within the CIB.
(b)
Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable.
(c)
For a reconciliation of net interest income on a reported and managed basis, see Reconciliation from Reported to Managed Basis on page 9.
(d)
Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts were revised to conform with the current allocation methodology. The Firm’s Consolidated balance sheets and consolidated results of operations were not affected by this reporting change. For further discussion, see page 2.

Page 8



JPMORGAN CHASE & CO.
 
 
 
RECONCILIATION FROM REPORTED TO MANAGED BASIS
 
 
 
(in millions, except ratios)
 
 
 
The Firm prepares its Consolidated Financial Statements using accounting principles generally accepted in the U.S. (“U.S. GAAP”). That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year-to-year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements. In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. For additional information on managed basis, refer to the notes on Non-GAAP Financial Measures on page 36.
The following summary table provides a reconciliation from reported U.S. GAAP results to managed basis.
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
OTHER INCOME
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other income - reported
$
308

 
$
732

 
$
675

 
$
391

 
$
2,483

 
(58
)
%
(88
)
%
 
$
2,106

 
$
3,847

 
(45
)
%
Fully taxable-equivalent adjustments (a)
778

 
660

 
651

 
644

 
767

 
18

 
1

 
 
2,733

 
2,495

 
10

 
Other income - managed
$
1,086

 
$
1,392

 
$
1,326

 
$
1,035

 
$
3,250

 
(22
)
 
(67
)
 
 
$
4,839

 
$
6,342

 
(24
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TOTAL NONINTEREST REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total noninterest revenue - reported
$
11,450

 
$
13,139

 
$
13,656

 
$
12,326

 
$
12,249

 
(13
)
 
(7
)
 
 
$
50,571

 
$
53,287

 
(5
)
 
Fully taxable-equivalent adjustments (a)
778

 
660

 
651

 
644

 
767

 
18

 
1

 
 
2,733

 
2,495

 
10

 
Total noninterest revenue - managed
$
12,228

 
$
13,799

 
$
14,307

 
$
12,970

 
$
13,016

 
(11
)
 
(6
)
 
 
$
53,304

 
$
55,782

 
(4
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET INTEREST INCOME
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income - reported
$
11,062

 
$
11,107

 
$
10,798

 
$
10,667

 
$
10,907

 

 
1

 
 
$
43,634

 
$
43,319

 
1

 
Fully taxable-equivalent adjustments (a)
262

 
253

 
244

 
226

 
189

 
4

 
39

 
 
985

 
697

 
41

 
Net interest income - managed
$
11,324

 
$
11,360

 
$
11,042

 
$
10,893

 
$
11,096

 

 
2

 
 
$
44,619

 
$
44,016

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TOTAL NET REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total net revenue - reported
$
22,512

 
$
24,246

 
$
24,454

 
$
22,993

 
$
23,156

 
(7
)
 
(3
)
 
 
$
94,205

 
$
96,606

 
(2
)
 
Fully taxable-equivalent adjustments (a)
1,040

 
913

 
895

 
870

 
956

 
14

 
9

 
 
3,718

 
3,192

 
16

 
Total net revenue - managed
$
23,552

 
$
25,159

 
$
25,349

 
$
23,863

 
$
24,112

 
(6
)
 
(2
)
 
 
$
97,923

 
$
99,798

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PRE-PROVISION PROFIT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pre-provision profit - reported
$
7,103

 
$
8,448

 
$
9,023

 
$
8,357

 
$
7,604

 
(16
)
 
(7
)
 
 
$
32,931

 
$
26,139

 
26

 
Fully taxable-equivalent adjustments (a)
1,040

 
913

 
895

 
870

 
956

 
14

 
9

 
 
3,718

 
3,192

 
16

 
Pre-provision profit - managed
$
8,143

 
$
9,361

 
$
9,918

 
$
9,227

 
$
8,560

 
(13
)
 
(5
)
 
 
$
36,649

 
$
29,331

 
25

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCOME BEFORE INCOME TAX EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income before income tax expense - reported
$
6,263

 
$
7,691

 
$
8,331

 
$
7,507

 
$
7,500

 
(19
)
 
(16
)
 
 
$
29,792

 
$
25,914

 
15

 
Fully taxable-equivalent adjustments (a)
1,040

 
913

 
895

 
870

 
956

 
14

 
9

 
 
3,718

 
3,192

 
16

 
Income before income tax expense - managed
$
7,303

 
$
8,604

 
$
9,226

 
$
8,377

 
$
8,456

 
(15
)
 
(14
)
 
 
$
33,510

 
$
29,106

 
15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCOME TAX EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income tax expense - reported
$
1,332

 
$
2,119

 
$
2,346

 
$
2,233

 
$
2,222

 
(37
)
 
(40
)
 
 
$
8,030

 
$
7,991

 

 
Fully taxable-equivalent adjustments (a)
1,040

 
913

 
895

 
870

 
956

 
14

 
9

 
 
3,718

 
3,192

 
16

 
Income tax expense - managed
$
2,372

 
$
3,032

 
$
3,241

 
$
3,103

 
$
3,178

 
(22
)
 
(25
)
 
 
$
11,748

 
$
11,183

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OVERHEAD RATIO
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Overhead ratio - reported
68

%
65

%
63

%
64

%
67

%
 
 
 
 
 
65

%
73

%
 
 
Overhead ratio - managed
65

 
63

 
61

 
61

 
64

 
 
 
 
 
 
63

 
71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Predominantly recognized in the CIB and Commercial Banking (“CB”) business segments and Corporate/Private Equity.


Page 9



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
SEGMENT RESULTS - MANAGED BASIS (a)
 
 
 
 
 
 
 
 
 
 
 
(in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
TOTAL NET REVENUE (fully taxable-equivalent (“FTE”))
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
$
10,949

 
$
11,367

 
$
11,518

 
$
10,534

 
$
11,439

 
(4
)
%
(4
)
%
 
$
44,368

 
$
46,537

 
(5
)
%
Corporate & Investment Bank
7,386

 
9,118

 
9,277

 
8,852

 
6,157

 
(19
)
 
20

 
 
34,633

 
34,786

 

 
Commercial Banking
1,770

 
1,703

 
1,731

 
1,678

 
1,876

 
4

 
(6
)
 
 
6,882

 
7,092

 
(3
)
 
Asset Management
3,200

 
3,046

 
2,982

 
2,800

 
3,200

 
5

 

 
 
12,028

 
11,405

 
5

 
Corporate/Private Equity
247

 
(75
)
 
(159
)
 
(1
)
 
1,440

 
NM

 
(83
)
 
 
12

 
(22
)
 
NM 

 
TOTAL NET REVENUE
$
23,552

 
$
25,159

 
$
25,349

 
$
23,863

 
$
24,112

 
(6
)
 
(2
)
 
 
$
97,923

 
$
99,798

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TOTAL NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
$
6,411

 
$
6,305

 
$
6,456

 
$
6,437

 
$
7,321

 
2

 
(12
)
 
 
$
25,609

 
$
27,842

 
(8
)
 
Corporate & Investment Bank
5,576

 
6,035

 
6,058

 
5,604

 
4,892

 
(8
)
 
14

 
 
23,273

 
21,744

 
7

 
Commercial Banking
666

 
668

 
675

 
686

 
653

 

 
2

 
 
2,695

 
2,610

 
3

 
Asset Management
2,320

 
2,081

 
2,062

 
2,075

 
2,245

 
11

 
3

 
 
8,538

 
8,016

 
7

 
Corporate/Private Equity
436

 
709

 
180

 
(166
)
 
441

 
(39
)
 
(1
)
 
 
1,159

 
10,255

 
(89
)
 
TOTAL NONINTEREST EXPENSE
$
15,409

 
$
15,798

 
$
15,431

 
$
14,636

 
$
15,552

 
(2
)
 
(1
)
 
 
$
61,274

 
$
70,467

 
(13
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PRE-PROVISION PROFIT/(LOSS)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
$
4,538

 
$
5,062

 
$
5,062

 
$
4,097

 
$
4,118

 
(10
)
 
10

 
 
$
18,759

 
$
18,695

 

 
Corporate & Investment Bank
1,810

 
3,083

 
3,219

 
3,248

 
1,265

 
(41
)
 
43

 
 
11,360

 
13,042

 
(13
)
 
Commercial Banking
1,104

 
1,035

 
1,056

 
992

 
1,223

 
7

 
(10
)
 
 
4,187

 
4,482

 
(7
)
 
Asset Management
880

 
965

 
920

 
725

 
955

 
(9
)
 
(8
)
 
 
3,490

 
3,389

 
3

 
Corporate/Private Equity
(189
)
 
(784
)
 
(339
)
 
165

 
999

 
76

 
NM

 
 
(1,147
)
 
(10,277
)
 
89

 
PRE-PROVISION PROFIT
$
8,143

 
$
9,361

 
$
9,918

 
$
9,227

 
$
8,560

 
(13
)
 
(5
)
 
 
$
36,649

 
$
29,331

 
25

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PROVISION FOR CREDIT LOSSES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
$
950

 
$
902

 
$
852

 
$
816

 
$
72

 
5

 
NM

 
 
$
3,520

 
$
335

 
NM 

 
Corporate & Investment Bank
(59
)
 
(67
)
 
(84
)
 
49

 
(19
)
 
(12
)
 
211

 
 
(161
)
 
(232
)
 
(31
)
 
Commercial Banking
(48
)
 
(79
)
 
(67
)
 
5

 
43

 
39

 
NM

 
 
(189
)
 
85

 
NM 

 
Asset Management
3

 
9

 
1

 
(9
)
 
21

 
(67
)
 
(86
)
 
 
4

 
65

 
(94
)
 
Corporate/Private Equity
(6
)
 
(8
)
 
(10
)
 
(11
)
 
(13
)
 
25

 
54

 
 
(35
)
 
(28
)
 
(25
)
 
PROVISION FOR CREDIT LOSSES
$
840

 
$
757

 
$
692

 
$
850

 
$
104

 
11

 
NM

 
 
$
3,139

 
$
225

 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET INCOME/(LOSS)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer & Community Banking
$
2,179

 
$
2,529

 
$
2,496

 
$
1,981

 
$
2,448

 
(14
)
 
(11
)
 
 
$
9,185

 
$
11,061

 
(17
)
 
Corporate & Investment Bank
972

 
1,687

 
2,136

 
2,130

 
941

 
(42
)
 
3

 
 
6,925

 
8,887

 
(22
)
 
Commercial Banking
693

 
671

 
677

 
594

 
711

 
3

 
(3
)
 
 
2,635

 
2,648

 

 
Asset Management
540

 
590

 
569

 
454

 
581

 
(8
)
 
(7
)
 
 
2,153

 
2,083

 
3

 
Corporate/Private Equity
547

 
95

 
107

 
115

 
597

 
476

 
(8
)
 
 
864

 
(6,756
)
 
NM 

 
TOTAL NET INCOME
$
4,931

 
$
5,572

 
$
5,985

 
$
5,274

 
$
5,278

 
(12
)
 
(7
)
 
 
$
21,762

 
$
17,923

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts for net revenue, pre-provision profit/(loss) and net income/(loss) for each of the business segments were revised to conform with the current allocation methodology. The Firm’s Consolidated balance sheets and consolidated results of operations were not affected by this reporting change. For further discussion, see page 2.


Page 10



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
 
 
CAPITAL AND OTHER SELECTED BALANCE SHEET ITEMS
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Change
 
FULL YEAR
 
 
Dec 31,
 
 
Sep 30,
 
Jun 30,
 
Mar 31,
 
Dec 31,
 
 
Sep 30,
 
Dec 31,
 
 
 
 
 
 
 
2014 Change
 
 
2014
 
 
2014
 
2014
 
2014
 
2013
 
 
2014
 
2013
 
2014
 
 
2013
 
 
2013
 
CAPITAL (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Transitional Standardized Approach
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CET1 capital (b)
$
164,735

(f)
 
$
162,800

 
$
160,086

 
$
156,874

 
$
148,887

 
 
1

%
11

%
$
164,735

(f)
 
$
148,887

 
 
11

%
Tier 1 capital
186,483

(f)(g)
 
184,115

 
179,884

 
173,431

 
165,663

 
 
1

 
13

 
186,483

(f)(g)
 
165,663

 
 
13

 
Total capital
221,415

(f)
 
218,754

 
213,780

 
208,430

 
199,286

 
 
1

 
11

 
221,415

(f)
 
199,286

 
 
11

 
Risk-weighted assets
1,473,371

(f)
 
1,462,240

 
1,458,620

 
1,438,354

 
1,387,863

 
 
1

 
6

 
1,473,371

(f)
 
1,387,863

 
 
6

 
Adjusted average assets (c)
2,465,414

(f)
 
2,408,498

 
2,374,025

 
2,355,690

 
2,343,713

 
 
2

 
5

 
2,465,414

(f)
 
2,343,713

 
 
5

 
CET1 capital ratio (b)
11.2

(f)
%
11.1

%
11.0

%
10.9

%
10.7

%
 
 
 
 
 
11.2

(f)
%
10.7

 
%
 
 
Tier 1 capital ratio
12.7

(f)

12.6

 
12.3

 
12.1

 
11.9

 
 
 
 
 
 
12.7

(f)
 
11.9

 
 
 
 
Total capital ratio
15.0

(f)
 
15.0

 
14.7

 
14.5

 
14.4

 
 
 
 
 
 
15.0

(f)
 
14.4

 
 
 
 
Tier 1 leverage ratio
7.6

(f)
 
7.6

 
7.6

 
7.4

 
7.1

 
 
 
 
 
 
7.6

(f)
 
7.1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Transitional Advanced Approach
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CET1 capital
$
164,735

(f)
 
162,800

 
160,086

 
 
 
 
 
 
1

%
 
 
$
164,735

(f)
 
 
 
 
 
 
Tier 1 capital
186,483

(f)(g)
 
184,115

 
179,884

 
 
 
 
 
 
1

 
 
 
186,483

(f)(g)
 
 
 
 
 
 
Total capital
210,859

(f)
 
204,573

 
203,076

 
 
 
 
 
 
3

 
 
 
210,859

(f)
 
 
 
 
 
 
Risk-weighted assets
1,613,423

(f)
 
1,598,788

 
1,626,427

 
 
 
 
 
 
1

 
 
 
1,613,423

(f)
 
 
 
 
 
 
Adjusted average assets (c)
2,465,414

(f)
 
2,408,498

 
2,374,025

 
 
 
 
 
 
2

 
 
 
2,465,414

(f)
 
 
 
 
 
 
CET1 capital ratio
10.2

(f)
%
10.2

%
9.8

%
 
 
 
 
 
 
 
 
 
10.2

(f)
%
 
 
 
 
 
Tier 1 capital ratio
11.6

(f)
 
11.5

 
11.1

 
 
 
 
 
 
 
 
 
 
11.6

(f)
 
 
 
 
 
 
Total capital ratio
13.1

(f)
 
12.8

 
12.5

 
 
 
 
 
 
 
 
 
 
13.1

(f)
 
 
 
 
 
 
Tier 1 leverage ratio
7.6

(f)
 
7.6

 
7.6

 
 
 
 
 
 
 
 
 
 
7.6

(f)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TANGIBLE COMMON EQUITY (period-end) (d)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common stockholders’ equity
$
212,002

 
 
$
211,214

 
$
208,851

 
$
204,572

 
$
200,020

 
 

 
6

 
$
212,002

 
 
$
200,020

 
 
6

 
Less: Goodwill
47,647

 
 
47,970

 
48,110

 
48,065

 
48,081

 
 
(1
)
 
(1
)
 
47,647

 
 
48,081

 
 
(1
)
 
Less: Other intangible assets
1,192

 
 
1,274

 
1,339

 
1,489

 
1,618

 
 
(6
)
 
(26
)
 
1,192

 
 
1,618

 
 
(26
)
 
Add: Deferred tax liabilities (e)
2,853

 
 
2,991

 
2,969

 
2,935

 
2,953

 
 
(5
)
 
(3
)
 
2,853

 
 
2,953

 
 
(3
)
 
Total tangible common equity
$
166,016

 
 
$
164,961

 
$
162,371

 
$
157,953

 
$
153,274

 
 
1

 
8

 
$
166,016

 
 
$
153,274

 
 
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TANGIBLE COMMON EQUITY (average) (d)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
Common stockholders’ equity
$
211,887

 
 
$
209,621

 
$
206,159

 
$
201,797

 
$
196,360

 
 
1

 
8

 
$
207,400

 
 
$
196,409

 
 
6

 
Less: Goodwill
47,900

 
 
48,081

 
48,084

 
48,054

 
48,088

 
 

 

 
48,029

 
 
48,102

 
 

 
Less: Other intangible assets
1,241

 
 
1,308

 
1,416

 
1,548

 
1,741

 
 
(5
)
 
(29
)
 
1,378

 
 
1,950

 
 
(29
)
 
Add: Deferred tax liabilities (e)
2,922

 
 
2,980

 
2,952

 
2,944

 
2,937

 
 
(2
)
 
(1
)
 
2,950

 
 
2,885

 
 
2

 
Total tangible common equity
$
165,668

 
 
$
163,212

 
$
159,611

 
$
155,139

 
$
149,468

 
 
2

 
11

 
$
160,943

 
 
$
149,242

 
 
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTANGIBLE ASSETS (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Goodwill
$
47,647

 
 
$
47,970

 
$
48,110

 
$
48,065

 
$
48,081

 
 
(1
)
 
(1
)
 
$
47,647

 
 
$
48,081

 
 
(1
)
 
Mortgage servicing rights
7,436

 
 
8,236

 
8,347

 
8,552

 
9,614

 
 
(10
)
 
(23
)
 
7,436

 
 
9,614

 
 
(23
)
 
Other intangible assets
1,192

 
 
1,274

 
1,339

 
1,489

 
1,618

 
 
(6
)
 
(26
)
 
1,192

 
 
1,618

 
 
(26
)
 
Total intangible assets
$
56,275

 
 
$
57,480

 
$
57,796

 
$
58,106

 
$
59,313

 
 
(2
)
 
(5
)
 
$
56,275

 
 
$
59,313

 
 
(5
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DEPOSITS (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. offices:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing
$
437,558

 
 
$
440,067

 
$
417,607

 
$
384,503

 
$
389,863

 
 
(1
)
 
12

 
$
437,558

 
 
$
389,863

 
 
12

 
Interest-bearing
643,350

 
 
619,595

 
623,781

 
625,641

 
626,392

 
 
4

 
3

 
643,350

 
 
626,392

 
 
3

 
Non-U.S. offices:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing
19,078

 
 
19,134

 
17,757

 
13,590

 
17,611

 
 

 
8

 
19,078

 
 
17,611

 
 
8

 
Interest-bearing
263,441

 
 
255,738

 
260,606

 
258,971

 
253,899

 
 
3

 
4

 
263,441

 
 
253,899

 
 
4

 
Total deposits
$
1,363,427

 
 
$
1,334,534

 
$
1,319,751

 
$
1,282,705

 
$
1,287,765

 
 
2

 
6

 
$
1,363,427

 
 
$
1,287,765

 
 
6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Basel III Transitional rules became effective on January 1, 2014; all data prior to that date is based on Basel I rules. Basel III presents two comprehensive methodologies for calculating risk-weighted assets: a Standardized approach and an Advanced approach. On February 21, 2014, the Federal Reserve informed the Firm that it had satisfactorily completed the parallel run requirements and was approved to calculate, and publicly disclose commencing with the second quarter of 2014, capital under the transitional Advanced Approach, in addition to the transitional Standardized Approach. As required by the Collins Amendment of the Wall Street Reform and Consumer Protection Act, the capital adequacy of the Firm is evaluated against the Basel III approach (Standardized or Advanced) that results, for each quarter, in the lower ratio (the “Collins Floor”). For further discussion of the implementation of Basel III, see Regulatory capital on pages 73-77 of the Firm’s third quarter 2014 Form 10-Q.
(b)
CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital was a non-GAAP financial measure. For further discussion of Tier 1 common capital, see page 36.
(c)
Adjusted average assets, for purposes of calculating the leverage ratio, includes total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital.
(d)
For further discussion of TCE, see page 36.
(e)
Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in non-taxable transactions, which are netted against goodwill and other intangibles when calculating TCE.
(f)
Estimated.
(g)
At December 31, 2014, TruPS included in Basel III Tier 1 capital were $2.7 billion.


Page 11



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
EARNINGS PER SHARE AND RELATED INFORMATION
 
 
 
 
 
 
 
 
 
 
(in millions, except per share and ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
EARNINGS PER SHARE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic earnings per share
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
$
4,931

 
$
5,572

 
$
5,985

 
$
5,274

 
$
5,278

 
(12
)
%
(7
)
%
 
$
21,762

 
$
17,923

 
21

%
Less: Preferred stock dividends
326

 
304

 
268

 
227

 
190

 
7

 
72

 
 
1,125

 
805

 
40

 
Net income applicable to common equity
4,605

 
5,268

 
5,717

 
5,047

 
5,088

 
(13
)
 
(9
)
 
 
20,637

 
17,118

 
21

 
Less: Dividends and undistributed earnings allocated to
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
participating securities
117

 
133

 
144

 
149

 
150

 
(12
)
 
(22
)
 
 
544

 
525

 
4

 
Net income applicable to common stockholders
$
4,488

 
$
5,135

 
$
5,573

 
$
4,898

 
$
4,938

 
(13
)
 
(9
)
 
 
$
20,093

 
$
16,593

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total weighted-average basic shares outstanding
3,730.9

 
3,755.4

 
3,780.6

 
3,787.2

 
3,762.1

 
(1
)
 
(1
)
 
 
3,763.5

 
3,782.4

 

 
Net income per share
$
1.20

 
$
1.37

 
$
1.47

 
$
1.29

 
$
1.31

 
(12
)
 
(8
)
 
 
$
5.34

 
$
4.39

 
22

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted earnings per share
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income applicable to common stockholders
$
4,488

 
$
5,135

 
$
5,573

 
$
4,898

 
$
4,938

 
(13
)
 
(9
)
 
 
$
20,093

 
$
16,593

 
21

 
Total weighted-average basic shares outstanding
3,730.9

 
3,755.4

 
3,780.6

 
3,787.2

 
3,762.1

 
(1
)
 
(1
)
 
 
3,763.5

 
3,782.4

 

 
Add: Employee stock options, SARs and warrants (a)
34.3

 
33.3

 
31.9

 
36.4

 
35.0

 
3

 
(2
)
 
 
34.0

 
32.5

 
5

 
Total weighted-average diluted shares outstanding (b)
3,765.2

 
3,788.7

 
3,812.5

 
3,823.6

 
3,797.1

 
(1
)
 
(1
)
 
 
3,797.5

 
3,814.9

 

 
Net income per share
$
1.19

 
$
1.36

 
$
1.46

 
$
1.28

 
$
1.30

 
(13
)
 
(8
)
 
 
$
5.29

 
$
4.35

 
22

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
COMMON DIVIDENDS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash dividends declared per share
$
0.40

 
$
0.40

 
$
0.40

(f)
$
0.38

 
$
0.38

 

 
5

 
 
$
1.58

(f)
$
1.44

(f)
10

 
Dividend payout ratio
33

%
29

%
27

%
29

%
29

%
 
 
 
 
 
29

%
33

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
COMMON EQUITY REPURCHASE PROGRAM (c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total shares of common stock repurchased
25.3

 
25.5

 
24.8

 
6.7

 
5.5

 
(1
)
 
360

 
 
82.3

 
96.1

 
(14
)
 
Average price paid per share of common stock
$
59.80

 
$
58.37

 
$
55.53

 
$
57.31

 
$
54.27

 
2

 
10

 
 
$
57.87

 
$
49.83

 
16

 
Aggregate repurchases of common equity:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Settlement-date basis
$
1,509.7

 
$
1,488.7

 
$
1,375.4

 
$
385.9

 
$
298.7

 
1

 
405

 
 
$
4,759.7

 
$
4,788.6

 
(1
)
 
Trade-date basis
1,499.9

 
1,471.6

 
1,462.5

 
399.9

 
289.7

 
2

 
418

 
 
4,833.9

 
4,788.6

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EMPLOYEE ISSUANCE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Shares issued from treasury stock related to employee
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
stock-based compensation awards and employee stock
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
purchase plans (d)
1.8

 
2.4

 
1.4

 
35.3

 
2.5

 
(25
)
 
(28
)
 
 
40.9

 
48.3

 
(15
)
 
Net impact of employee issuances on stockholders’ equity (e)
$
294

 
$
288

 
$
335

 
$
325

 
$
377

 
2

 
(22
)
 
 
$
1,242

 
$
1,192

 
4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Excluded from the computation of diluted EPS (due to the antidilutive effect) were options issued under employee benefit plans. The aggregate number of shares issuable upon the exercise of such options was 1 million for each of the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, and 1 million and 6 million for full year 2014 and 2013, respectively.
(b)
Participating securities were included in the calculation of diluted EPS using the two-class method, as this computation was more dilutive than the calculation using the treasury stock method.
(c)
On March 26, 2014, the Firm announced that following the Board of Governors of the Federal Reserve System (“Federal Reserve”) release of the 2014 CCAR results, JPMorgan Chase & Co. is authorized to repurchase $6.5 billion of common equity between April 1, 2014 and March 31, 2015. Such repurchases will be done pursuant to the $15.0 billion common equity (i.e., common stock and warrants) repurchase program previously authorized by the Firm’s Board of Directors on March 13, 2012.
(d)
Shares issued from treasury stock related to employee stock-based compensation awards and employee stock purchase plans are presented on a settlement-date basis.
(e)
The net impact of employee issuances on stockholders’ equity is driven by the cost of equity compensation awards that is recognized over the applicable vesting periods. The cost is partially offset by tax impacts related to the distribution of shares and the exercise of employee stock options and stock appreciation rights (“SARs”).
(f)
On May 20, 2014, the Board of Directors increased the quarterly common stock dividend from $0.38 to $0.40 per share. On May 21, 2013, the Board increased the quarterly common stock dividend from $0.30 to $0.38 per share.


Page 12




JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio and headcount data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lending- and deposit-related fees
$
782

 
$
804

 
$
750

 
$
703

 
$
753

 
(3
)
%
4

%
 
$
3,039

 
$
2,983

 
2

%
Asset management, administration and commissions
538

 
534

 
521

 
503

 
507

 
1

 
6

 
 
2,096

 
2,116

 
(1
)
 
Mortgage fees and related income
854

 
902

 
1,290

 
514

 
1,087

 
(5
)
 
(21
)
 
 
3,560

 
5,195

 
(31
)
 
Card income
1,467

 
1,478

 
1,486

 
1,348

 
1,518

 
(1
)
 
(3
)
 
 
5,779

 
5,785

 

 
All other income
180

 
496

 
421

 
366

 
399

 
(64
)
 
(55
)
 
 
1,463

 
1,473

 
(1
)
 
Noninterest revenue
3,821

 
4,214

 
4,468

 
3,434

 
4,264

 
(9
)
 
(10
)
 
 
15,937

 
17,552

 
(9
)
 
Net interest income
7,128

 
7,153

 
7,050

 
7,100

 
7,175

 

 
(1
)
 
 
28,431

 
28,985

 
(2
)
 
TOTAL NET REVENUE
10,949

 
11,367

 
11,518

 
10,534

 
11,439

 
(4
)
 
(4
)
 
 
44,368

 
46,537

 
(5
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
950

 
902

 
852

 
816

 
72

 
5

 
NM

 
 
3,520

 
335

 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation expense
2,535

 
2,627

 
2,637

 
2,739

 
2,765

 
(4
)
 
(8
)
 
 
10,538

 
11,686

 
(10
)
 
Noncompensation expense
3,876

 
3,678

 
3,819

 
3,698

 
4,556

 
5

 
(15
)
 
 
15,071

 
16,156

 
(7
)
 
TOTAL NONINTEREST EXPENSE
6,411

 
6,305

 
6,456

 
6,437

 
7,321

 
2

 
(12
)
 
 
25,609

 
27,842

 
(8
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income before income tax expense
3,588

 
4,160

 
4,210

 
3,281

 
4,046

 
(14
)
 
(11
)
 
 
15,239

 
18,360

 
(17
)
 
Income tax expense
1,409

 
1,631

 
1,714

 
1,300

 
1,598

 
(14
)
 
(12
)
 
 
6,054

 
7,299

 
(17
)
 
NET INCOME
$
2,179

 
$
2,529

 
$
2,496

 
$
1,981

 
$
2,448

 
(14
)
 
(11
)
 
 
$
9,185

 
$
11,061

 
(17
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (a)
16

%
19

%
19

%
15

%
20

%
 
 
 
 
 
18

%
23

%
 
 
Overhead ratio
59

 
55

 
56

 
61

 
64

 
 
 
 
 
 
58

 
60

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
455,634

 
$
448,033

 
$
447,277

 
$
441,502

 
$
452,929

 
2

 
1

 
 
$
455,634

 
$
452,929

 
1

 
Trading assets - loans (b)
8,423

 
10,750

 
7,409

 
6,869

 
6,832

 
(22
)
 
23

 
 
8,423

 
6,832

 
23

 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained
396,288

 
390,709

 
390,211

 
386,314

 
393,351

 
1

 
1

 
 
396,288

 
393,351

 
1

 
Loans held-for-sale
3,416

 
876

 
1,472

 
542

 
940

 
290

 
263

 
 
3,416

 
940

 
263

 
Total loans
399,704

 
391,585

 
391,683

 
386,856

 
394,291

 
2

 
1

 
 
399,704

 
394,291

 
1

 
Deposits
502,520

 
493,249

 
488,681

 
487,674

 
464,412

 
2

 
8

 
 
502,520

 
464,412

 
8

 
Equity (c)
51,000

 
51,000

 
51,000

 
51,000

 
46,000

 

 
11

 
 
51,000

 
46,000

 
11

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
450,260

 
$
447,121

 
$
443,204

 
$
450,424

 
$
450,987

 
1

 

 
 
$
447,750

 
$
456,468

 
(2
)
 
Trading assets - loans (b)
8,746

 
9,346

 
6,593

 
7,446

 
9,297

 
(6
)
 
(6
)
 
 
8,040

 
15,603

 
(48
)
 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained
392,764

 
390,129

 
388,252

 
388,678

 
390,368

 
1

 
1

 
 
389,967

 
392,797

 
(1
)
 
Loans held-for-sale
1,417

 
876

 
710

 
656

 
585

 
62

 
142

 
 
917

 
209

 
339

 
Total loans
394,181

 
391,005

 
388,962

 
389,334

 
390,953

 
1

 
1

 
 
390,884

 
393,006

 
(1
)
 
Deposits
497,667

 
492,022

 
486,064

 
471,581

 
461,097

 
1

 
8

 
 
486,919

 
453,304

 
7

 
Equity (c)
51,000

 
51,000

 
51,000

 
51,000

 
46,000

 

 
11

 
 
51,000

 
46,000

 
11

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Headcount
137,186

 
138,686

 
141,688

 
145,651

 
151,333

 
(1
)
 
(9
)
 
 
137,186

 
151,333

 
(9
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.
(b)
Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value.
(c)
2014 includes $3.0 billion of capital held at the CCB level related to legacy mortgage servicing matters.

Page 13



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data and where otherwise noted)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs (a)
$
1,197

 
$
1,102

 
$
1,208

 
$
1,266

 
$
1,316

 
9

%
(9
)
%
 
$
4,773

 
$
5,826

 
(18
)
%
Nonaccrual loans(b)(c)
6,401

 
6,639

 
7,003

 
7,301

 
7,455

 
(4
)
 
(14
)
 
 
6,401

 
7,455

 
(14
)
 
Nonperforming assets (b)(c)(d)
6,872

 
7,138

 
7,555

 
7,932

 
8,109

 
(4
)
 
(15
)
 
 
6,872

 
8,109

 
(15
)
 
Allowance for loan losses (a)
10,404

 
10,993

 
11,284

 
11,686

 
12,201

 
(5
)
 
(15
)
 
 
10,404

 
12,201

 
(15
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-off rate (a)
1.21

%
1.12

%
1.25

%
1.32

%
1.34

%
 
 
 
 
 
1.22

%
1.48

%
 
 
Net charge-off rate, excluding purchased credit-impaired
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(“PCI”) loans
1.38

 
1.28

 
1.44

 
1.53

 
1.55

 
 
 
 
 
 
1.40

 
1.73

 
 
 
Allowance for loan losses to period-end loans retained
2.63

 
2.81

 
2.89

 
3.03

 
3.10

 
 
 
 
 
 
2.63

 
3.10

 
 
 
Allowance for loan losses to period-end loans retained,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
excluding PCI loans (e)
2.02

 
2.14

 
2.22

 
2.27

 
2.36

 
 
 
 
 
 
2.02

 
2.36

 
 
 
Allowance for loan losses to nonaccrual loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
retained, excluding credit card (b)(e)
58

 
57

 
58

 
55

 
57

 
 
 
 
 
 
58

 
57

 
 
 
Nonaccrual loans to total period-end loans, excluding
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
credit card (d)
2.38

 
2.51

 
2.64

 
2.75

 
2.80

 
 
 
 
 
 
2.38

 
2.80

 
 
 
Nonaccrual loans to total period-end loans, excluding
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
credit card and PCI loans (b)(d)
2.88

 
3.07

 
3.25

 
3.42

 
3.49

 
 
 
 
 
 
2.88

 
3.49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BUSINESS METRICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Number of:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Branches
5,602

 
5,613

 
5,636

 
5,632

 
5,630

 

 

 
 
5,602

 
5,630

 

 
ATMs (f)
18,056

 
20,513

 
20,394

 
20,370

 
20,290

 
(12
)
 
(11
)
 
 
18,056

 
20,290

 
(11
)
 
Active online customers (in thousands)
36,396

 
35,957

 
35,105

 
35,038

 
33,742

 
1

 
8

 
 
36,396

 
33,742

 
8

 
Active mobile customers (in thousands)
19,084

 
18,351

 
17,201

 
16,405

 
15,629

 
4

 
22

 
 
19,084

 
15,629

 
22

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note: CCB provides several non-GAAP financial measures which exclude the impact of PCI loans. For further discussion of these measures, see page 36.

(a)
Net charge-offs and the net charge-off rates for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013 excluded $46 million, $87 million, $48 million, $61 million and $53 million, respectively, and $242 million and $53 million for full year 2014 and 2013, respectively, of write-offs in the PCI portfolio. These write-offs decreased the allowance for loan losses for PCI loans. During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance. For further information, see summary of changes in the allowances on page 34.
(b)
Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(c)
At December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $7.8 billion, $8.1 billion, $7.7 billion and $8.4 billion, respectively, that are 90 or more days past due; (2) student loans insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”) of $367 million, $354 million, $316 million, $387 million and $428 million, respectively, that are 90 or more days past due; (3) real estate owned (“REO”) insured by U.S. government agencies of $462 million, $464 million, $528 million, $618 million and $2.0 billion, respectively. These amounts have been excluded based upon the government guarantee. In accordance with new accounting guidance adopted in the third quarter of 2014, effective January 1, 2014, certain REO insured by U.S. government agencies are now being reported in accrued interest and accounts receivable. Adoption of this guidance resulted in the reclassification of $1.6 billion and $1.5 billion of government insured REO from other assets to accrued interest and accounts receivable at June 30, 2014 and March 31, 2014, respectively.
(d)
Prior periods were revised to conform with the current presentation.
(e)
The allowance for loan losses for PCI loans was $3.3 billion at December 31, 2014, $3.7 billion at both September 30, 2014 and June 30, 2014, $4.1 billion at March 31, 2014 and $4.2 billion at December 31, 2013; these amounts were also excluded from the applicable ratios.
(f)
Includes eATMs, formerly Express Banking Kiosks (“EBK”). Effective January 1, 2014, prior periods were revised to conform with the current presentation.


Page 14



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data and where otherwise noted)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
CONSUMER & BUSINESS BANKING
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lending- and deposit-related fees
$
776

 
$
796

 
$
747

 
$
691

 
$
744

 
(3
)
%
4

%
 
$
3,010

 
$
2,942

 
2

%
Asset management, administration and commissions
513

 
522

 
507

 
483

 
470

 
(2
)
 
9

 
 
2,025

 
1,815

 
12

 
Card income
414

 
409

 
406

 
376

 
384

 
1

 
8

 
 
1,605

 
1,495

 
7

 
All other income
123

 
127

 
162

 
122

 
122

 
(3
)
 
1

 
 
534

 
492

 
9

 
Noninterest revenue
1,826

 
1,854

 
1,822

 
1,672

 
1,720

 
(2
)
 
6

 
 
7,174

 
6,744

 
6

 
Net interest income
2,733

 
2,807

 
2,786

 
2,726

 
2,723

 
(3
)
 

 
 
11,052

 
10,668

 
4

 
Total net revenue
4,559

 
4,661

 
4,608

 
4,398

 
4,443

 
(2
)
 
3

 
 
18,226

 
17,412

 
5

 
Provision for credit losses
88

 
75

 
66

 
76

 
108

 
17

 
(19
)
 
 
305

 
347

 
(12
)
 
Noninterest expense
3,026

 
3,032

 
3,026

 
3,065

 
3,029

 

 

 
 
12,149

 
12,162

 

 
Income before income tax expense
1,445

 
1,554

 
1,516

 
1,257

 
1,306

 
(7
)
 
11

 
 
5,772

 
4,903

 
18

 
Net income
$
861

 
$
927

 
$
904

 
$
751

 
$
796

 
(7
)
 
8

 
 
$
3,443

 
$
2,943

 
17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (a)
31

%
33

%
33

%
27

%
28

%
 
 
 
 
 
31

%
26

%
 
 
Overhead ratio
66

 
65

 
66

 
70

 
68

 
 
 
 
 
 
67

 
70

 
 
 
Equity (period-end and average)
$
11,000

 
$
11,000

 
$
11,000

 
$
11,000

 
$
11,000

 

 

 
 
$
11,000

 
$
11,000

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BUSINESS METRICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business banking origination volume
$
1,529

 
$
1,649

 
$
1,917

 
$
1,504

 
$
1,298

 
(7
)
 
18

 
 
$
6,599

 
$
5,148

 
28

 
Period-end loans
21,200

 
20,644

 
20,276

 
19,589

 
19,416

 
3

 
9

 
 
21,200

 
19,416

 
9

 
Period-end deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Checking
213,049

 
203,839

 
200,560

 
199,717

 
187,182

 
5

 
14

 
 
213,049

 
187,182

 
14

 
Savings
255,148

 
251,661

 
249,175

 
250,292

 
238,223

 
1

 
7

 
 
255,148

 
238,223

 
7

 
Time and other
21,349

 
23,304

 
24,421

 
25,092

 
26,022

 
(8
)
 
(18
)
 
 
21,349

 
26,022

 
(18
)
 
Total period-end deposits
489,546

 
478,804

 
474,156

 
475,101

 
451,427

 
2

 
8

 
 
489,546

 
451,427

 
8

 
Average loans
20,830

 
20,382

 
19,928

 
19,450

 
19,021

 
2

 
10

 
 
20,152

 
18,844

 
7

 
Average deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Checking
207,312

 
201,473

 
197,490

 
189,487

 
182,272

 
3

 
14

 
 
198,996

 
176,005

 
13

 
Savings
253,412

 
250,845

 
249,240

 
243,500

 
236,343

 
1

 
7

 
 
249,281

 
229,341

 
9

 
Time and other
22,113

 
23,845

 
24,832

 
25,478

 
27,354

 
(7
)
 
(19
)
 
 
24,057

 
29,227

 
(18
)
 
Total average deposits
482,837

 
476,163

 
471,562

 
458,465

 
445,969

 
1

 
8

 
 
472,334

 
434,573

 
9

 
Deposit margin
2.11

%
2.20

%
2.23

%
2.27

%
2.29

%
 
 
 
 
 
2.21

%
2.32

%
 
 
Average assets
$
39,163

 
$
38,089

 
$
37,810

 
$
38,121

 
$
37,818

 
3

 
4

 
 
$
38,298

 
$
37,174

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs
$
85

 
$
75

 
$
69

 
$
76

 
$
102

 
13

 
(17
)
 
 
$
305

 
$
337

 
(9
)
 
Net charge-off rate
1.62

%
1.46

%
1.39

%
1.58

%
2.13

%
 
 
 
 
 
1.51

%
1.79

%
 
 
Allowance for loan losses
$
703

 
$
703

 
$
703

 
$
707

 
$
707

 

 
(1
)
 
 
$
703

 
$
707

 
(1
)
 
Nonperforming assets
286

 
304

 
335

 
365

 
391

 
(6
)
 
(27
)
 
 
286

 
391

 
(27
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RETAIL BRANCH BUSINESS METRICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net new investment assets
$
3,254

 
$
4,269

 
$
4,324

 
$
4,241

 
$
3,606

 
(24
)
 
(10
)
 
 
$
16,088

 
$
16,006

 
1

 
Client investment assets
213,459

 
207,790

 
205,206

 
195,706

 
188,840

 
3

 
13

 
 
213,459

 
188,840

 
13

 
% managed accounts
39

%
39

%
38

%
37

%
36

%
 
 
 
 
 
39

%
36

%
 
 
Number of:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chase Private Client locations
2,514

 
2,461

 
2,408

 
2,244

 
2,149

 
2

 
17

 
 
2,514

 
2,149

 
17

 
Personal bankers
21,039

 
20,965

 
21,728

 
22,654

 
23,588

 

 
(11
)
 
 
21,039

 
23,588

 
(11
)
 
Sales specialists
3,994

 
4,155

 
4,405

 
4,817

 
5,740

 
(4
)
 
(30
)
 
 
3,994

 
5,740

 
(30
)
 
Client advisors
3,090

 
3,099

 
3,075

 
3,062

 
3,044

 

 
2

 
 
3,090

 
3,044

 
2

 
Chase Private Clients
325,653

 
290,662

 
262,965

 
239,665

 
215,888

 
12

 
51

 
 
325,653

 
215,888

 
51

 
Accounts (in thousands) (b)
30,481

 
30,424

 
30,144

 
29,819

 
29,437

 

 
4

 
 
30,481

 
29,437

 
4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.
(b)
Includes checking accounts and Chase Liquid® cards.


Page 15



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
MORTGAGE BANKING
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mortgage fees and related income
$
854

 
$
902

 
$
1,290

 
$
514

 
$
1,087

 
(5
)
%
(21
)
%
 
$
3,560

 
$
5,195

 
(31
)
%
All other income
(9
)
 
66

 
(17
)
 
(3
)
 
51

 
NM

 
NM

 
 
37

 
283

 
(87
)
 
Noninterest revenue
845

 
968

 
1,273

 
511

 
1,138

 
(13
)
 
(26
)
 
 
3,597

 
5,478

 
(34
)
 
Net interest income
1,030

 
1,059

 
1,053

 
1,087

 
1,142

 
(3
)
 
(10
)
 
 
4,229

 
4,758

 
(11
)
 
Total net revenue
1,875

 
2,027

 
2,326

 
1,598

 
2,280

 
(7
)
 
(18
)
 
 
7,826

 
10,236

 
(24
)
 
Provision for credit losses
13

 
(19
)
 
(188
)
 
(23
)
 
(782
)
 
NM

 
NM

 
 
(217
)
 
(2,681
)
 
92

 
Noninterest expense
1,296

 
1,279

 
1,306

 
1,403

 
2,062

 
1

 
(37
)
 
 
5,284

 
7,602

 
(30
)
 
Income before income tax expense
566

 
767

 
1,208

 
218

 
1,000

 
(26
)
 
(43
)
 
 
2,759

 
5,315

 
(48
)
 
Net income
$
338

 
$
465

 
$
733

 
$
132

 
$
593

 
(27
)
 
(43
)
 
 
$
1,668

 
$
3,211

 
(48
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (a)
7

%
10

%
16

%
3

%
11

%
 
 
 
 
 
9

%
16

%
 
 
Overhead ratio
69

 
63

 
56

 
88

 
90

 
 
 
 
 
 
68

 
74

 
 
 
Equity (period-end and average)
$
18,000

 
$
18,000

 
$
18,000

 
$
18,000

 
$
19,500

 

 
(8
)
 
 
$
18,000

 
$
19,500

 
(8
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FUNCTIONAL RESULTS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mortgage Production
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Production revenue & other income (b)
$
332

 
$
275

 
$
251

 
$
202

 
$
383

 
21

 
(13
)
 
 
$
1,060

 
$
2,973

 
(64
)
 
Production-related net interest income (b)
115

 
123

 
91

 
93

 
117

 
(7
)
 
(2
)
 
 
422

 
635

 
(34
)
 
Production-related revenue, excluding repurchase
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(losses)/benefits
447

 
398

 
342

 
295

 
500

 
12

 
(11
)
 
 
1,482

 
3,608

 
(59
)
 
Production expense (c)
374

 
381

 
413

 
478

 
989

 
(2
)
 
(62
)
 
 
1,646

 
3,088

 
(47
)
 
Income, excluding repurchase (losses)/benefits
73

 
17

 
(71
)
 
(183
)
 
(489
)
 
329

 
NM

 
 
(164
)
 
520

 
NM 

 
Repurchase (losses)/benefits
131

 
62

 
137

 
128

 
221

 
111

 
(41
)
 
 
458

 
331

 
38

 
Income/(loss) before income tax expense/(benefit)
204

 
79

 
66

 
(55
)
 
(268
)
 
158

 
NM

 
 
294

 
851

 
(65
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mortgage Servicing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan servicing revenue & other income (b)
$
776

 
$
783

 
$
864

 
$
871

 
$
870

 
(1
)
 
(11
)
 
 
$
3,294

 
$
3,744

 
(12
)
 
Servicing-related net interest income (b)
57

 
81

 
79

 
97

 
95

 
(30
)
 
(40
)
 
 
314

 
253

 
24

 
Servicing-related revenue
833

 
864

 
943

 
968

 
965

 
(4
)
 
(14
)
 
 
3,608

 
3,997

 
(10
)
 
Changes in MSR asset fair value due to collection/realization
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
of expected cash flows
(209
)
 
(214
)
 
(237
)
 
(245
)
 
(267
)
 
2

 
22

 
 
(905
)
 
(1,094
)
 
17

 
Net servicing-related revenue
624

 
650

 
706

 
723

 
698

 
(4
)
 
(11
)
 
 
2,703

 
2,903

 
(7
)
 
Default servicing expense
353

 
349

 
340

 
364

 
474

 
1

 
(26
)
 
 
1,406

 
2,069

 
(32
)
 
Core servicing expense (c)
207

 
228

 
212

 
218

 
189

 
(9
)
 
10

 
 
865

 
904

 
(4
)
 
Servicing expense
560

 
577

 
552

 
582

 
663

 
(3
)
 
(16
)
 
 
2,271

 
2,973

 
(24
)
 
Income/(loss), excluding MSR risk management
64

 
73

 
154

 
141

 
35

 
(12
)
 
83

 
 
432

 
(70
)
 
NM 

 
MSR risk management, including related net interest
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
income/(expense)
(41
)
 
76

 
338

 
(401
)
 
(24
)
 
NM

 
(71
)
 
 
(28
)
 
(268
)
 
90

 
Income/(loss) before income tax expense/(benefit)
23

 
149

 
492

 
(260
)
 
11

 
(85
)
 
109

 
 
404

 
(338
)
 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Estate Portfolios
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest revenue
$
(144
)
 
$
(14
)
 
$
(79
)
 
$
(45
)
 
$
(45
)
 
NM

 
(220
)
 
 
$
(282
)
 
$
(209
)
 
(35
)
 
Net interest income
858

 
855

 
882

 
898

 
930

 
-

 
(8
)
 
 
3,493

 
3,871

 
(10
)
 
Total net revenue
714

 
841

 
803

 
853

 
885

 
(15
)
 
(19
)
 
 
3,211

 
3,662

 
(12
)
 
Provision for credit losses
11

 
(19
)
 
(189
)
 
(26
)
 
(783
)
 
NM

 
NM

 
 
(223
)
 
(2,693
)
 
92

 
Noninterest expense
364

 
321

 
342

 
346

 
411

 
13

 
(11
)
 
 
1,373

 
1,553

 
(12
)
 
Income before income tax expense
339

 
539

 
650

 
533

 
1,257

 
(37
)
 
(73
)
 
 
2,061

 
4,802

 
(57
)
 
Mortgage Banking income before income tax
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
expense
$
566

 
$
767

 
$
1,208

 
$
218

 
$
1,000

 
(26
)
 
(43
)
 
 
$
2,759

 
$
5,315

 
(48
)
 
Mortgage Banking net income
$
338

 
$
465

 
$
733

 
$
132

 
$
593

 
(27
)
 
(43
)
 
 
$
1,668

 
$
3,211

 
(48
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Overhead ratios
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mortgage Production
65

%
83

%
86

%
113

%
137

%
 
 
 
 
 
85

%
78

%
 
 
Mortgage Servicing
96

 
79

 
53

 
180

 
98

 
 
 
 
 
 
85

 
113

 
 
 
Real Estate Portfolios
51

 
38

 
43

 
41

 
46

 
 
 
 
 
 
43

 
42

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.
(b)
Effective April 1, 2014, prior period amounts were revised to conform with the current presentation.
(c)
Includes provision for credit losses.

Page 16



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data and where otherwise noted)
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
MORTGAGE BANKING (continued)
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SUPPLEMENTAL MORTGAGE FEES AND RELATED INCOME DETAILS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net production revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Production revenue
$
194

 
$
191

 
$
186

 
$
161

 
$
303

 
2

%
(36
)
%
 
$
732

 
$
2,673

 
(73
)
%
Repurchase (losses)/benefits
131

 
62

 
137

 
128

 
221

 
111

 
(41
)
 
 
458

 
331

 
38

 
Net production revenue
325

 
253

 
323

 
289

 
524

 
28

 
(38
)
 
 
1,190

 
3,004

 
(60
)
 
Net mortgage servicing revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan servicing revenue
779

 
787

 
867

 
870

 
854

 
(1
)
 
(9
)
 
 
3,303

 
3,552

 
(7
)
 
Changes in MSR asset fair value due to collection/
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
realization of expected cash flows
(209
)
 
(214
)
 
(237
)
 
(245
)
 
(267
)
 
2

 
22

 
 
(905
)
 
(1,094
)
 
17

 
Total operating revenue
570

 
573

 
630

 
625

 
587

 
(1
)
 
(3
)
 
 
2,398

 
2,458

 
(2
)
 
Risk management:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Changes in MSR asset fair value due to market interest
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 rates and other (a)
(775
)
 
(101
)
 
(368
)
 
(362
)
 
421

 
NM

 
NM

 
 
(1,606
)
 
2,119

 
NM 

 
Other changes in MSR asset fair value due to other inputs
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 and assumptions in model (b)
(22
)
 
44

 
220

 
(460
)
 
(65
)
 
NM

 
66

 
 
(218
)
 
(511
)
 
57

 
Changes in derivative fair value and other
756

 
133

 
485

 
422

 
(380
)
 
468

 
NM

 
 
1,796

 
(1,875
)
 
NM 

 
Total risk management
(41
)
 
76

 
337

 
(400
)
 
(24
)
 
NM

 
(71
)
 
 
(28
)
 
(267
)
 
90

 
Total net mortgage servicing revenue
529

 
649

 
967

 
225

 
563

 
(18
)
 
(6
)
 
 
2,370

 
2,191

 
8

 
Mortgage fees and related income
$
854

 
$
902

 
$
1,290

 
$
514

 
$
1,087

 
(5
)
 
(21
)
 
 
$
3,560

 
$
5,195

 
(31
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MORTGAGE PRODUCTION AND MORTGAGE SERVICING
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trading assets - loans (c)
$
8,423

 
$
10,750

 
$
7,409

 
$
6,869

 
$
6,832

 
(22
)
 
23

 
 
$
8,423

 
$
6,832

 
23

 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prime mortgage, including option ARMs (d)
13,557

 
14,625

 
14,964

 
15,290

 
15,136

 
(7
)
 
(10
)
 
 
13,557

 
15,136

 
(10
)
 
Loans held-for-sale
314

 
370

 
822

 
238

 
614

 
(15
)
 
(49
)
 
 
314

 
614

 
(49
)
 
SELECTED BALANCE SHEET DATA (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trading assets - loans (c)
8,746

 
9,346

 
6,593

 
7,446

 
9,297

 
(6
)
 
(6
)
 
 
8,040

 
15,603

 
(48
)
 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prime mortgage, including option ARMs (d)
13,939

 
15,166

 
15,489

 
15,391

 
15,641

 
(8
)
 
(11
)
 
 
14,993

 
16,495

 
(9
)
 
Loans held-for-sale
407

 
525

 
301

 
341

 
274

 
(22
)
 
49

 
 
394

 
114

 
246

 
Average assets
40,145

 
42,750

 
41,101

 
45,890

 
49,742

 
(6
)
 
(19
)
 
 
42,456

 
57,131

 
(26
)
 
Repurchase liability (period-end)
249

 
362

 
406

 
534

 
651

 
(31
)
 
(62
)
 
 
249

 
651

 
(62
)
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prime mortgage, including option ARMs
$
2

 
$

 
$
1

 
$
3

 
$
1

 
NM

 
100

 
 
$
6

 
$
12

 
(50
)
 
Net charge-off rate:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prime mortgage, including option ARMs
0.06

%

%
0.03

%
0.08

%
0.03

%
 
 
 
 
 
0.04

%
0.07

%
 
 
30+ day delinquency rate (e)
2.06

 
2.06

 
2.16

 
2.34

 
2.75

 
 
 
 
 
 
2.06

 
2.75

 
 
 
Nonperforming assets (f)(g)
$
389

 
$
424

 
$
474

 
$
500

 
$
519

 
(8
)
 
(25
)
 
 
$
389

 
$
519

 
(25
)
 
BUSINESS METRICS (in billions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mortgage origination volume by channel
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Retail
$
7.7

 
$
7.9

 
$
7.2

 
$
6.7

 
$
9.8

 
(3
)
 
(21
)
 
 
$
29.5

 
$
77.0

 
(62
)
 
Correspondent (h)
15.3

 
13.3

 
9.6

 
10.3

 
13.5

 
15

 
13

 
 
48.5

 
88.5

 
(45
)
 
Total mortgage origination volume (i)
$
23.0

 
$
21.2

 
$
16.8

 
$
17.0

 
$
23.3

 
8

 
(1
)
 
 
$
78.0

 
$
165.5

 
(53
)
 
Mortgage application volume by channel
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Retail
$
12.5

 
$
12.8

 
$
15.7

 
$
14.6

 
$
15.8

 
(2
)
 
(21
)
 
 
$
55.6

 
$
108.0

 
(49
)
 
Correspondent (h)
20.2

 
17.1

 
14.4

 
11.5

 
15.5

 
18

 
30

 
 
63.2

 
89.2

 
(29
)
 
Total mortgage application volume
$
32.7

 
$
29.9

 
$
30.1

 
$
26.1

 
$
31.3

 
9

 
4

 
 
$
118.8

 
$
197.2

 
(40
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments.
(b)
Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g., cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g., changes in prepayments due to changes in home prices).
(c)
Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value.
(d)
Predominantly represents prime mortgage loans repurchased from Government National Mortgage Association (“Ginnie Mae”) pools, which are insured by U.S. government agencies.
(e)
At December 31, 2014, September 30, 2014, June 30, 2014, and December 31, 2013, excluded mortgage loans insured by U.S. government agencies of $9.7 billion, $9.6 billion, $9.6 billion, $8.8 billion and $9.6 billion, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee.
(f)
At December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $7.8 billion, $8.1 billion, $7.7 billion and $8.4 billion, respectively, that are 90 or more days past due and (2) real estate owned (“REO”) insured by U.S. government agencies of $462 million, $464 million, $528 million, $618 million and $2.0 billion, respectively. These amounts have been excluded based upon the government guarantee. In accordance with new accounting guidance adopted in the third quarter of 2014, effective January 1, 2014, certain REO insured by U.S. government agencies are now being reported in accrued interest and accounts receivable. Adoption of this guidance resulted in the reclassification of $1.6 billion and $1.5 billion of government insured REO from other assets to accrued interest and accounts receivable at June 30, 2014 and March 31, 2014, respectively.
(g)
Prior periods were revised to conform with the current presentation.
(h)
Includes rural housing loans sourced through correspondents, and prior to November 2013, through both brokers and correspondents, which are underwritten and closed with pre-funding loan approval from the U.S. Department of Agriculture Rural Development, which acts as the guarantor in the transaction.
(i)
Firmwide mortgage origination volume was $24.4 billion, $22.7 billion, $18.0 billion, $18.2 billion and $25.1 billion for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively and $83.3 billion and $176.4 billion for the full year 2014 and 2013, respectively.

Page 17



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data and where otherwise noted)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
MORTGAGE BANKING (continued)
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MORTGAGE PRODUCTION AND MORTGAGE SERVICING
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(continued)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BUSINESS METRICS (in billions)(continued)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Third-party mortgage loans serviced (period-end)
$
751.5

 
$
766.3

 
$
786.2

 
$
803.1

 
$
815.5

 
(2
)
%
(8
)
%
 
$
751.5

 
$
815.5

 
(8
)
%
Third-party mortgage loans serviced (average)
758.9

 
776.3

 
794.7

 
809.3

 
823.3

 
(2
)
 
(8
)
 
 
784.6

 
837.3

 
(6
)
 
MSR carrying value (period-end)
7.4

 
8.2

 
8.3

 
8.5

 
9.6

 
(10
)
 
(23
)
 
 
7.4

 
9.6

 
(23
)
 
Ratio of MSR carrying value (period-end) to third-party mortgage
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
loans serviced (period-end)
0.98

%
1.07

%
1.06

%
1.06

%
1.18

%
 
 
 
 
 
0.98

%
1.18

%
 
 
Ratio of annualized loan servicing-related revenue to third-party
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
mortgage loans serviced (average)
0.35

 
0.35

 
0.36

 
0.37

 
0.38

 
 
 
 
 
 
0.36

 
0.40

 
 
 
MSR revenue multiple (a)
2.80
x
 
3.06
x
 
2.94
x
 
2.86
x
 
3.11
x
 
 
 
 
 
 
2.72
x
 
2.95
x
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REAL ESTATE PORTFOLIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BUSINESS METRICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, excluding PCI loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans owned:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
50,899

 
$
52,679

 
$
54,485

 
$
56,131

 
$
57,863

 
(3
)
 
(12
)
 
 
$
50,899

 
$
57,863

 
(12
)
 
Prime mortgage, including option ARMs
66,543

 
59,343

 
54,709

 
51,520

 
49,463

 
12

 
35

 
 
66,543

 
49,463

 
35

 
Subprime mortgage
5,083

 
5,547

 
6,636

 
6,869

 
7,104

 
(8
)
 
(28
)
 
 
5,083

 
7,104

 
(28
)
 
Other
477

 
492

 
510

 
529

 
551

 
(3
)
 
(13
)
 
 
477

 
551

 
(13
)
 
Total period-end loans owned
$
123,002

 
$
118,061

 
$
116,340

 
$
115,049

 
$
114,981

 
4

 
7

 
 
$
123,002

 
$
114,981

 
7

 
Average loans owned:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
51,803

 
$
53,560

 
$
55,329

 
$
57,015

 
$
58,838

 
(3
)
 
(12
)
 
 
$
54,410

 
$
62,369

 
(13
)
 
Prime mortgage, including option ARMs
63,317

 
57,083

 
53,132

 
50,735

 
48,875

 
11

 
30

 
 
56,104

 
44,988

 
25

 
Subprime mortgage
5,365

 
5,922

 
6,754

 
7,007

 
7,248

 
(9
)
 
(26
)
 
 
6,257

 
7,687

 
(19
)
 
Other
484

 
502

 
520

 
540

 
560

 
(4
)
 
(14
)
 
 
511

 
588

 
(13
)
 
Total average loans owned
$
120,969

 
$
117,067

 
$
115,735

 
$
115,297

 
$
115,521

 
3

 
5

 
 
$
117,282

 
$
115,632

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PCI loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans owned:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
17,095

 
$
17,572

 
$
18,070

 
$
18,525

 
$
18,927

 
(3
)
 
(10
)
 
 
$
17,095

 
$
18,927

 
(10
)
 
Prime mortgage
10,220

 
10,887

 
11,302

 
11,658

 
12,038

 
(6
)
 
(15
)
 
 
10,220

 
12,038

 
(15
)
 
Subprime mortgage
3,673

 
3,790

 
3,947

 
4,062

 
4,175

 
(3
)
 
(12
)
 
 
3,673

 
4,175

 
(12
)
 
Option ARMs
15,708

 
16,238

 
16,799

 
17,361

 
17,915

 
(3
)
 
(12
)
 
 
15,708

 
17,915

 
(12
)
 
Total period-end loans owned
$
46,696

 
$
48,487

 
$
50,118

 
$
51,606

 
$
53,055

 
(4
)
 
(12
)
 
 
$
46,696

 
$
53,055

 
(12
)
 
Average loans owned:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
17,319

 
$
17,806

 
$
18,295

 
$
18,719

 
$
19,152

 
(3
)
 
(10
)
 
 
$
18,030

 
$
19,950

 
(10
)
 
Prime mortgage
10,584

 
11,103

 
11,487

 
11,870

 
12,273

 
(5
)
 
(14
)
 
 
11,257

 
12,909

 
(13
)
 
Subprime mortgage
3,717

 
3,843

 
4,001

 
4,128

 
4,234

 
(3
)
 
(12
)
 
 
3,921

 
4,416

 
(11
)
 
Option ARMs
15,934

 
16,503

 
17,074

 
17,687

 
18,234

 
(3
)
 
(13
)
 
 
16,794

 
19,236

 
(13
)
 
Total average loans owned
$
47,554

 
$
49,255

 
$
50,857

 
$
52,404

 
$
53,893

 
(3
)
 
(12
)
 
 
$
50,002

 
$
56,511

 
(12
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Real Estate Portfolios
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans owned:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
67,994

 
$
70,251

 
$
72,555

 
$
74,656

 
$
76,790

 
(3
)
 
(11
)
 
 
$
67,994

 
$
76,790

 
(11
)
 
Prime mortgage, including option ARMs
92,471

 
86,468

 
82,810

 
80,539

 
79,416

 
7

 
16

 
 
92,471

 
79,416

 
16

 
Subprime mortgage
8,756

 
9,337

 
10,583

 
10,931

 
11,279

 
(6
)
 
(22
)
 
 
8,756

 
11,279

 
(22
)
 
Other
477

 
492

 
510

 
529

 
551

 
(3
)
 
(13
)
 
 
477

 
551

 
(13
)
 
Total period-end loans owned
$
169,698

 
$
166,548

 
$
166,458

 
$
166,655

 
$
168,036

 
2

 
1

 
 
$
169,698

 
$
168,036

 
1

 
Average loans owned:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
69,122

 
$
71,366

 
$
73,624

 
$
75,734

 
$
77,990

 
(3
)
 
(11
)
 
 
$
72,440

 
$
82,319

 
(12
)
 
Prime mortgage, including option ARMs
89,835

 
84,689

 
81,693

 
80,292

 
79,382

 
6

 
13

 
 
84,155

 
77,133

 
9

 
Subprime mortgage
9,082

 
9,765

 
10,755

 
11,135

 
11,482

 
(7
)
 
(21
)
 
 
10,178

 
12,103

 
(16
)
 
Other
484

 
502

 
520

 
540

 
560

 
(4
)
 
(14
)
 
 
511

 
588

 
(13
)
 
Total average loans owned
$
168,523

 
$
166,322

 
$
166,592

 
$
167,701

 
$
169,414

 
1

 
(1
)
 
 
$
167,284

 
$
172,143

 
(3
)
 
Average assets
165,871

 
163,449

 
163,583

 
164,642

 
162,674

 
1

 
2

 
 
164,387

 
163,898

 

 
Home equity origination volume
856

 
789

 
802

 
655

 
643

 
8

 
33

 
 
3,102

 
2,124

 
46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Represents the ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end) divided by the ratio of annualized loan servicing-related revenue to third-party mortgage loans serviced (average).

Page 18



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
MORTGAGE BANKING (continued)
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REAL ESTATE PORTFOLIOS (continued)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs/(recoveries), excluding PCI loans (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
87

 
$
95

 
$
125

 
$
166

 
$
179

 
(8
)
%
(51
)
%
 
$
473

 
$
966

 
(51
)
%
Prime mortgage, including option ARMs
32

 
9

 
(12
)
 
(7
)
 
(8
)
 
256

 
NM

 
 
22

 
41

 
(46
)
 
Subprime mortgage
(10
)
 
(25
)
 
(5
)
 
13

 
(6
)
 
60

 
(67
)
 
 
(27
)
 
90

 
NM 

 
Other
2

 
2

 
3

 
2

 
2

 

 

 
 
9

 
10

 
(10
)
 
Total net charge-offs/(recoveries), excluding PCI loans
$
111

 
$
81

 
$
111

 
$
174

 
$
167

 
37

 
(34
)
 
 
$
477

 
$
1,107

 
(57
)
 
Net charge-off/(recovery) rate, excluding PCI loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
0.67

%
0.70

%
0.91

%
1.18

%
1.21

%
 
 
 
 
 
0.87

%
1.55

%
 
 
Prime mortgage, including option ARMs
0.20

 
0.06

 
(0.09
)
 
(0.06
)
 
(0.06
)
 
 
 
 
 
 
0.04

 
0.09

 
 
 
Subprime mortgage
(0.74
)
 
(1.68
)
 
(0.30
)
 
0.75

 
(0.33
)
 
 
 
 
 
 
(0.43
)
 
1.17

 
 
 
Other
1.64

 
1.58

 
2.31

 
1.50

 
1.42

 
 
 
 
 
 
1.76

 
1.70

 
 
 
Total net charge-off/(recovery) rate, excluding PCI loans
0.36

 
0.27

 
0.38

 
0.61

 
0.57

 
 
 
 
 
 
0.41

 
0.96

 
 
 
Net charge-off/(recovery) rate - reported (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
0.50

%
0.53

%
0.68

%
0.89

%
0.91

%
 
 
 
 
 
0.65

%
1.17

%
 
 
Prime mortgage, including option ARMs
0.14

 
0.04

 
(0.06
)
 
(0.04
)
 
(0.04
)
 
 
 
 
 
 
0.03

 
0.05

 
 
 
Subprime mortgage
(0.44
)
 
(1.02
)
 
(0.19
)
 
0.47

 
(0.21
)
 
 
 
 
 
 
(0.27
)
 
0.74

 
 
 
Other
1.64

 
1.58

 
2.31

 
1.50

 
1.42

 
 
 
 
 
 
1.76

 
1.70

 
 
 
Total net charge-off/(recovery) rate - reported
0.26

 
0.19

 
0.27

 
0.42

 
0.39

 
 
 
 
 
 
0.29

 
0.64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30+ day delinquency rate, excluding PCI loans (b)
2.67

%
2.85

%
3.04

%
3.33

%
3.66

%
 
 
 
 
 
2.67

%
3.66

%
 
 
Allowance for loan losses, excluding PCI loans
$
2,168

 
$
2,268

 
$
2,368

 
$
2,368

 
$
2,568

 
(4
)
 
(16
)
 
 
$
2,168

 
$
2,568

 
(16
)
 
Allowance for PCI loans (a)
3,325

 
3,662

 
3,749

 
4,097

 
4,158

 
(9
)
 
(20
)
 
 
3,325

 
4,158

 
(20
)
 
Allowance for loan losses
$
5,493

 
$
5,930

 
$
6,117

 
$
6,465

 
$
6,726

 
(7
)
 
(18
)
 
 
$
5,493

 
$
6,726

 
(18
)
 
Nonperforming assets (c)
5,786

 
6,031

 
6,445

 
6,796

 
6,919

 
(4
)
 
(16
)
 
 
5,786

 
6,919

 
(16
)
 
Allowance for loan losses to period-end loans retained
3.24

%
3.56

%
3.68

%
3.88

%
4.00

%
 
 
 
 
 
3.24

%
4.00

%
 
 
Allowance for loan losses to period-end loans retained,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
excluding PCI loans
1.76

 
1.92

 
2.04

 
2.06

 
2.23

 
 
 
 
 
 
1.76

 
2.23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Net charge-offs and the net charge-off rates for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013 excluded $46 million, $87 million, $48 million, $61 million and $53 million, respectively, and $242 million and $53 million for full year 2014 and 2013, respectively, of write-offs in the PCI portfolio. These write-offs decreased the allowance for loan losses for PCI loans. During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance. For further information, see summary of changes in the allowances on page 34.
(b)
The 30+ day delinquency rate for PCI loans was 13.33%, 13.69%, 14.08%, 14.34% and 15.31%, at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively.
(c)
Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Page 19



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data and where otherwise noted)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
CARD, MERCHANT SERVICES & AUTO
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Card income
$
1,053

 
$
1,068

 
$
1,080

 
$
972

 
$
1,134

 
(1
)
%
(7
)
%
 
$
4,173

 
$
4,289

 
(3
)
%
All other income
97

 
324

 
293

 
279

 
272

 
(70
)
 
(64
)
 
 
993

 
1,041

 
(5
)
 
Noninterest revenue
1,150

 
1,392

 
1,373

 
1,251

 
1,406

 
(17
)
 
(18
)
 
 
5,166

 
5,330

 
(3
)
 
Net interest income
3,365

 
3,287

 
3,211

 
3,287

 
3,310

 
2

 
2

 
 
13,150

 
13,559

 
(3
)
 
Total net revenue
4,515

 
4,679

 
4,584

 
4,538

 
4,716

 
(4
)
 
(4
)
 
 
18,316

 
18,889

 
(3
)
 
Provision for credit losses
849

 
846

 
974

 
763

 
746

 

 
14

 
 
3,432

 
2,669

 
29

 
Noninterest expense(a)
2,089

 
1,994

 
2,124

 
1,969

 
2,230

 
5

 
(6
)
 
 
8,176

 
8,078

 
1

 
Income before income tax expense
1,577

 
1,839

 
1,486

 
1,806

 
1,740

 
(14
)
 
(9
)
 
 
6,708

 
8,142

 
(18
)
 
Net income
$
980

 
$
1,137

 
$
859

 
$
1,098

 
$
1,059

 
(14
)
 
(7
)
 
 
$
4,074

 
$
4,907

 
(17
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (b)
20

%
23

%
18

%
23

%
26

%
 
 
 
 
 
21

%
31

%
 
 
Overhead ratio
46

 
43

 
46

 
43

 
47

 
 
 
 
 
 
45

 
43

 
 
 
Equity (period-end and average)
$
19,000

 
$
19,000

 
$
19,000

 
$
19,000

 
$
15,500

 

 
23

 
 
$
19,000

 
$
15,500

 
23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card
$
131,048

 
$
126,959

 
$
126,129

 
$
121,816

 
$
127,791

 
3

 
3

 
 
$
131,048

 
$
127,791

 
3

 
Auto
54,536

 
52,778

 
53,042

 
52,952

 
52,757

 
3

 
3

 
 
54,536

 
52,757

 
3

 
Student
9,351

 
9,661

 
9,992

 
10,316

 
10,541

 
(3
)
 
(11
)
 
 
9,351

 
10,541

 
(11
)
 
Total loans
$
194,935

 
$
189,398

 
$
189,163

 
$
185,084

 
$
191,089

 
3

 
2

 
 
$
194,935

 
$
191,089

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
205,081

 
$
202,833

 
$
200,710

 
$
201,771

 
$
200,753

 
1

 
2

 
 
$
202,609

 
$
198,265

 
2

 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card
127,351

 
126,107

 
123,679

 
123,261

 
124,111

 
1

 
3

 
 
125,113

 
123,613

 
1

 
Auto
53,612

 
52,666

 
52,818

 
52,741

 
51,824

 
2

 
3

 
 
52,961

 
50,748

 
4

 
Student
9,519

 
9,837

 
10,155

 
10,449

 
10,668

 
(3
)
 
(11
)
 
 
9,987

 
11,049

 
(10
)
 
Total loans
$
190,482

 
$
188,610

 
$
186,652

 
$
186,451

 
$
186,603

 
1

 
2

 
 
$
188,061

 
$
185,410

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BUSINESS METRICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card, excluding Commercial Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sales volume (in billions)
$
123.6

 
$
119.5

 
$
118.0

 
$
104.5

 
$
112.6

 
3

 
10

 
 
$
465.6

 
$
419.5

 
11

 
New accounts opened
2.4

 
2.2

 
2.1

 
2.1

 
2.4

 
9

 

 
 
8.8

 
7.3

 
21

 
Open accounts
64.6

 
65.5

 
65.8

 
65.5

 
65.3

 
(1
)
 
(1
)
 
 
64.6

 
65.3

 
(1
)
 
Accounts with sales activity
34.0

 
32.1

 
31.8

 
31.0

 
32.3

 
6

 
5

 
 
34.0

 
32.3

 
5

 
% of accounts acquired online
62

%
56

%
54

%
51

%
59

%
 
 
 
 
 
56

%
55

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Merchant Services (Chase Paymentech Solutions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Merchant processing volume (in billions)
$
230.2

 
$
213.3

 
$
209.0

 
$
195.4

 
$
203.4

 
8

 
13

 
 
$
847.9

 
$
750.1

 
13

 
Total transactions (in billions)
10.3

 
9.4

 
9.3

 
9.1

 
9.6

 
10

 
7

 
 
38.1

 
35.6

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Origination volume (in billions)
$
6.9

 
$
6.8

 
$
7.1

 
$
6.7

 
$
6.4

 
1

 
8

 
 
$
27.5

 
$
26.1

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Included operating lease depreciation expense of $303 million, $293 million, $284 million, $274 million and $257 million for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, and $1.2 billion and $972 million for full year 2014 and 2013, respectively.
(b)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.

Page 20



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CONSUMER & COMMUNITY BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
CARD, MERCHANT SERVICES & AUTO (continued)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card
$
858

 
$
798

 
$
885

 
$
888

 
$
891

 
8

%
(4
)
%
 
$
3,429

 
$
3,879

 
(12
)
%
Auto
61

 
50

 
29

 
41

 
51

 
22

 
20

 
 
181

 
158

 
15

 
Student
80

 
98

 
113

 
84

 
104

 
(18
)
 
(23
)
 
 
375

 
333

 
13

 
Total net charge-offs
999

 
946

 
1,027

 
1,013

 
1,046

 
6

 
(4
)
 
 
3,985

 
4,370

 
(9
)
 
Net charge-off rate:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card (a)
2.69

%
2.52

%
2.88

%
2.93

%
2.86

%
 
 
 
 
 
2.75

%
3.14

%
 
 
Auto
0.45

 
0.38

 
0.22

 
0.32

 
0.39

 
 
 
 
 
 
0.34

 
0.31

 
 
 
Student
3.33

 
3.95

 
4.46

 
3.26

 
3.87

 
 
 
 
 
 
3.75

 
3.01

 
 
 
Total net charge-off rate
2.09

 
1.99

 
2.21

 
2.21

 
2.23

 
 
 
 
 
 
2.12

 
2.36

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Delinquency rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30+ day delinquency rate:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card (b)
1.44

 
1.43

 
1.41

 
1.61

 
1.67

 
 
 
 
 
 
1.44

 
1.67

 
 
 
Auto
1.23

 
0.97

 
0.93

 
0.92

 
1.15

 
 
 
 
 
 
1.23

 
1.15

 
 
 
Student (c)
2.35

 
2.43

 
2.67

 
2.75

 
2.56

 
 
 
 
 
 
2.35

 
2.56

 
 
 
Total 30+ day delinquency rate
1.42

 
1.35

 
1.34

 
1.47

 
1.58

 
 
 
 
 
 
1.42

 
1.58

 
 
 
90+ day delinquency rate - Credit Card (b)
0.70

 
0.67

 
0.69

 
0.80

 
0.80

 
 
 
 
 
 
0.70

 
0.80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonperforming assets (d)
$
411

 
$
379

 
$
301

 
$
271

 
$
280

 
8

 
47

 
 
$
411

 
$
280

 
47

 
Allowance for loan losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card
3,439

 
3,590

 
3,594

 
3,591

 
3,795

 
(4
)
 
(9
)
 
 
3,439

 
3,795

 
(9
)
 
Auto & Student
749

 
750

 
850

 
903

 
953

 

 
(21
)
 
 
749

 
953

 
(21
)
 
Total allowance for loan losses
4,188

 
4,340

 
4,444

 
4,494

 
4,748

 
(4
)
 
(12
)
 
 
4,188

 
4,748

 
(12
)
 
Allowance for loan losses to period-end loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Card (b)
2.69

%
2.84

%
2.86

%
2.96

%
2.98

%
 
 
 
 
 
2.69

%
2.98

%
 
 
Auto & Student
1.17

 
1.20

 
1.35

 
1.43

 
1.51

 
 
 
 
 
 
1.17

 
1.51

 
 
 
Total allowance for loan losses to period-end loans
2.18

 
2.30

 
2.36

 
2.43

 
2.49

 
 
 
 
 
 
2.18

 
2.49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CARD SERVICES SUPPLEMENTAL INFORMATION
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest revenue
$
736

 
$
991

 
$
982

 
$
884

 
$
1,051

 
(26
)
 
(30
)
 
 
$
3,593

 
$
3,977

 
(10
)
 
Net interest income
2,947

 
2,876

 
2,789

 
2,850

 
2,851

 
2

 
3

 
 
11,462

 
11,638

 
(2
)
 
Total net revenue
3,683

 
3,867

 
3,771

 
3,734

 
3,902

 
(5
)
 
(6
)
 
 
15,055

 
15,615

 
(4
)
 
Provision for credit losses
708

 
798

 
885

 
688

 
591

 
(11
)
 
20

 
 
3,079

 
2,179

 
41

 
Noninterest expense
1,568

 
1,494

 
1,625

 
1,465

 
1,749

 
5

 
(10
)
 
 
6,152

 
6,245

 
(1
)
 
Income before income tax expense
1,407

 
1,575

 
1,261

 
1,581

 
1,562

 
(11
)
 
(10
)
 
 
5,824

 
7,191

 
(19
)
 
Net income
$
879

 
$
979

 
$
724

 
$
965

 
$
953

 
(10
)
 
(8
)
 
 
$
3,547

 
$
4,340

 
(18
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Percentage of average loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest revenue
2.29

%
3.12

%
3.18

%
2.91

%
3.36

%
 
 
 
 
 
2.87

%
3.22

%
 
 
Net interest income
9.18

 
9.05

 
9.04

 
9.38

 
9.11

 
 
 
 
 
 
9.16

 
9.41

 
 
 
Total net revenue
11.47

 
12.17

 
12.23

 
12.29

 
12.47

 
 
 
 
 
 
12.03

 
12.63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Average credit card loans included loans held-for-sale of $976 million, $335 million, $405 million, $315 million and $311 million for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, and $509 million and $95 million for full year 2014 and 2013, respectively. These amounts are excluded when calculating the net charge-off rate.
(b)
Period-end credit card loans included loans held-for-sale of $3.0 billion, $395 million, $508 million, $304 million and $326 million at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014, December 31, 2013, respectively. These amounts are excluded when calculating delinquency rates and the allowance for loan losses to period-end loans.
(c)
Excluded student loans insured by U.S. government agencies under the FFELP of $654 million, $640 million, $630 million, $687 million and $737 million at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee.
(d)
Nonperforming assets excluded student loans insured by U.S. government agencies under the FFELP of $367 million, $354 million, $316 million, $387 million and $428 million at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, that are 90 or more days past due. These amounts have been excluded from nonaccrual loans based upon the government guarantee.

Page 21



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CORPORATE & INVESTMENT BANK
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment banking fees
$
1,811

 
$
1,542

 
$
1,773

 
$
1,444

 
$
1,671

 
17

%
8

%
 
$
6,570

 
$
6,331

 
4

%
Principal transactions (a)
712

 
2,567

 
2,782

 
2,886

 
(162
)
 
(72
)
 
NM

 
 
8,947

 
9,289

 
(4
)
 
Lending- and deposit-related fees
425

 
424

 
449

 
444

 
454

 

 
(6
)
 
 
1,742

 
1,884

 
(8
)
 
Asset management, administration and commissions
1,181

 
1,141

 
1,186

 
1,179

 
1,129

 
4

 
5

 
 
4,687

 
4,713

 
(1
)
 
All other income
420

 
468

 
341

 
283

 
487

 
(10
)
 
(14
)
 
 
1,512

 
1,593

 
(5
)
 
Noninterest revenue
4,549

 
6,142

 
6,531

 
6,236

 
3,579

 
(26
)
 
27

 
 
23,458

 
23,810

 
(1
)
 
Net interest income
2,837

 
2,976

 
2,746

 
2,616

 
2,578

 
(5
)
 
10

 
 
11,175

 
10,976

 
2

 
TOTAL NET REVENUE (b)
7,386

 
9,118

 
9,277

 
8,852

 
6,157

 
(19
)
 
20

 
 
34,633

 
34,786

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
(59
)
 
(67
)
 
(84
)
 
49

 
(19
)
 
(12
)
 
211

 
 
(161
)
 
(232
)
 
(31
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation expense
2,017

 
2,805

 
2,757

 
2,870

 
2,141

 
(28
)
 
(6
)
 
 
10,449

 
10,835

 
(4
)
 
Noncompensation expense
3,559

 
3,230

 
3,301

 
2,734

 
2,751

 
10

 
29

 
 
12,824

 
10,909

 
18

 
TOTAL NONINTEREST EXPENSE
5,576

 
6,035

 
6,058

 
5,604

 
4,892

 
(8
)
 
14

 
 
23,273

 
21,744

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income before income tax expense
1,869

 
3,150

 
3,303

 
3,199

 
1,284

 
(41
)
 
46

 
 
11,521

 
13,274

 
(13
)
 
Income tax expense
897

 
1,463

 
1,167

 
1,069

 
343

 
(39
)
 
162

 
 
4,596

 
4,387

 
5

 
NET INCOME
$
972

 
$
1,687

 
$
2,136

 
$
2,130

 
$
941

 
(42
)
 
3

 
 
$
6,925

 
$
8,887

 
(22
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (c)(d)
5

%
10

%
13

%
13

%
6

%
 
 
 
 
 
10

%
15

%
 
 
Overhead ratio (e)
75

 
66

 
65

 
63

 
79

 
 
 
 
 
 
67

 
63

 
 
 
Compensation expense as a percent of total net revenue (f)
27

 
31

 
30

 
32

 
35

 
 
 
 
 
 
30

 
31

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE BY BUSINESS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Advisory
$
434

 
$
413

 
$
397

 
$
383

 
$
434

 
5

 

 
 
$
1,627

 
$
1,315

 
24

 
Equity underwriting
327

 
414

 
477

 
353

 
436

 
(21
)
 
(25
)
 
 
1,571

 
1,499

 
5

 
Debt underwriting
1,050

 
715

 
899

 
708

 
801

 
47

 
31

 
 
3,372

 
3,517

 
(4
)
 
Total investment banking fees
1,811

 
1,542

 
1,773

 
1,444

 
1,671

 
17

 
8

 
 
6,570

 
6,331

 
4

 
Treasury Services
1,031

 
1,054

 
1,028

 
1,032

 
998

 
(2
)
 
3

 
 
4,145

 
4,171

 
(1
)
 
Lending
264

 
199

 
342

 
325

 
393

 
33

 
(33
)
 
 
1,130

 
1,669

 
(32
)
 
Total Banking
3,106

 
2,795

 
3,143

 
2,801

 
3,062

 
11

 
1

 
 
11,845

 
12,171

 
(3
)
 
Fixed Income Markets
2,533

 
3,743

 
3,673

 
3,899

 
3,281

 
(32
)
 
(23
)
 
 
13,848

 
15,832

 
(13
)
 
Equity Markets
1,105

 
1,252

 
1,189

 
1,315

 
883

 
(12
)
 
25

 
 
4,861

 
4,803

 
1

 
Securities Services
1,094

 
1,088

 
1,147

 
1,022

 
1,031

 
1

 
6

 
 
4,351

 
4,100

 
6

 
Credit Adjustments & Other (g)
(452
)
 
240

 
125

 
(185
)
 
(2,100
)
 
NM

 
78

 
 
(272
)
 
(2,120
)
 
87

 
Total Markets & Investor Services
4,280

 
6,323

 
6,134

 
6,051

 
3,095

 
(32
)
 
38

 
 
22,788

 
22,615

 
1

 
TOTAL NET REVENUE
$
7,386

 
$
9,118

 
$
9,277

 
$
8,852

 
$
6,157

 
(19
)
 
20

 
 
$
34,633

 
$
34,786

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Included FVA (effective fourth quarter 2013) and debt valuation adjustments (“DVA”) on OTC derivatives and structured notes, measured at fair value. FVA and DVA gains/(losses) were $(48) million, $373 million, $173 million, $(30) million and $(2.0) billion for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, and $468 million and $(1.9) billion for full year 2014 and 2013, respectively.
(b)
Included tax-equivalent adjustments, predominantly due to income tax credits related to affordable housing and alternative energy investments, as well as tax-exempt income from municipal bond investments of $694 million, $611 million, $606 million, $600 million and $681 million for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, and $2.5 billion and $2.3 billion for full year 2014 and 2013, respectively.
(c)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.
(d)
Return on equity excluding FVA (effective fourth quarter 2013) and DVA, a non-GAAP financial measure, was 15% for the three months ended December 31, 2013, and 17% for full year 2013. For additional information on this measure, see non-GAAP financial measures on page 36.
(e)
Overhead ratio excluding FVA (effective fourth quarter 2013) and DVA, a non-GAAP financial measure, was 60% for the three months ended December 31, 2013, and 59% for full year 2013. For additional information on this measure, see non-GAAP financial measures on page 36.
(f)
Compensation expense as a percentage of total net revenue excluding FVA (effective fourth quarter 2013) and DVA, a non-GAAP financial measure, was 26% for the three months ended December 31, 2013, and 30% for full year 2013. For additional information on this measure, see non-GAAP financial measures on page 36.
(g)
Consists primarily of credit valuation adjustments (“CVA”) managed by the credit portfolio group, and FVA (effective fourth quarter 2013) and DVA on OTC derivatives and structured notes. Results are presented net of associated hedging activities and net of CVA and FVA amounts allocated to Fixed Income Markets and Equity Markets.

Page 22



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CORPORATE & INVESTMENT BANK
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio and headcount data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets
$
861,819

 
$
874,321

 
$
873,288

 
$
879,992

 
$
843,577

 
(1
)
%
2

%
 
$
861,819

 
$
843,577

 
2

%
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained (a)
96,409

 
95,608

 
99,733

 
96,245

 
95,627

 
1

 
1

 
 
96,409

 
95,627

 
1

 
Loans held-for-sale and loans at fair value
5,567

 
6,724

 
9,048

 
8,421

 
11,913

 
(17
)
 
(53
)
 
 
5,567

 
11,913

 
(53
)
 
Total loans
101,976

 
102,332

 
108,781

 
104,666

 
107,540

 

 
(5
)
 
 
101,976

 
107,540

 
(5
)
 
Equity
61,000

 
61,000

 
61,000

 
61,000

 
56,500

 

 
8

 
 
61,000

 
56,500

 
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets
$
867,618

 
$
853,453

 
$
846,142

 
$
851,469

 
$
849,320

 
2

 
2

 
 
$
854,712

 
$
859,071

 
(1
)
 
Trading assets - debt and equity instruments
326,312

 
320,380

 
317,054

 
306,140

 
308,374

 
2

 
6

 
 
317,535

 
321,585

 
(1
)
 
Trading assets - derivative receivables
72,543

 
63,068

 
59,560

 
64,087

 
67,487

 
15

 
7

 
 
64,833

 
70,353

 
(8
)
 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained (a)
95,146

 
95,373

 
96,750

 
95,798

 
101,901

 

 
(7
)
 
 
95,764

 
104,864

 
(9
)
 
Loans held-for-sale and loans at fair value
5,428

 
8,018

 
8,891

 
8,086

 
4,326

 
(32
)
 
25

 
 
7,599

 
5,158

 
47

 
Total loans
100,574

 
103,391

 
105,641

 
103,884

 
106,227

 
(3
)
 
(5
)
 
 
103,363

 
110,022

 
(6
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity
61,000

 
61,000

 
61,000

 
61,000

 
56,500

 

 
8

 
 
61,000

 
56,500

 
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Headcount
51,129

 
51,597

 
51,729

 
51,837

 
52,250

 
(1
)
 
(2
)
 
 
51,129

 
52,250

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs/(recoveries)
$
(4
)
 
$
(3
)
 
$
(4
)
 
$
(1
)
 
$
(11
)
 
33

 
(64
)
 
 
$
(12
)
 
$
(78
)
 
(85
)
 
Nonperforming assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonaccrual loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonaccrual loans retained (a)(b)
110

 
112

 
111

 
75

 
163

 
(2
)
 
(33
)
 
 
110

 
163

 
(33
)
 
Nonaccrual loans held-for-sale and loans at fair value
11

 
119

 
167

 
176

 
180

 
(91
)
 
(94
)
 
 
11

 
180

 
(94
)
 
Total nonaccrual loans
121

 
231

 
278

 
251

 
343

 
(48
)
 
(65
)
 
 
121

 
343

 
(65
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Derivative receivables
275

 
312

 
361

 
392

 
415

 
(12
)
 
(34
)
 
 
275

 
415

 
(34
)
 
Assets acquired in loan satisfactions
67

 
67

 
106

 
110

 
80

 

 
(16
)
 
 
67

 
80

 
(16
)
 
Total nonperforming assets
463

 
610

 
745

 
753

 
838

 
(24
)
 
(45
)
 
 
463

 
838

 
(45
)
 
Allowance for credit losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan losses
1,034

 
1,083

 
1,112

 
1,187

 
1,096

 
(5
)
 
(6
)
 
 
1,034

 
1,096

 
(6
)
 
Allowance for lending-related commitments
439

 
445

 
479

 
484

 
525

 
(1
)
 
(16
)
 
 
439

 
525

 
(16
)
 
Total allowance for credit losses
1,473

 
1,528

 
1,591

 
1,671

 
1,621

 
(4
)
 
(9
)
 
 
1,473

 
1,621

 
(9
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-off/(recovery) rate (a)
(0.02
)
%
(0.01
)
%
(0.02
)
%

%
(0.04
)
%
 
 
 
 
 
(0.01
)
%
(0.07
)
%
 
 
Allowance for loan losses to period-end loans retained (a)
1.07

 
1.13

 
1.11

 
1.23

 
1.15

 
 
 
 
 
 
1.07

 
1.15

 
 
 
Allowance for loan losses to period-end loans retained,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
excluding trade finance and conduits (c)
1.82

 
1.88

 
1.80

 
2.18

 
2.02

 
 
 
 
 
 
1.82

 
2.02

 
 
 
Allowance for loan losses to nonaccrual loans retained (a)(b)
940

 
967

 
1,002

 
1,583

 
672

 
 
 
 
 
 
940

 
672

 
 
 
Nonaccrual loans to total period-end loans
0.12

 
0.23

 
0.26

 
0.24

 
0.32

 
 
 
 
 
 
0.12

 
0.32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Loans retained includes credit portfolio loans, trade finance loans, other held-for-investment loans and overdrafts.
(b)
Allowance for loan losses of $18 million, $19 million, $22 million, $13 million and $51 million were held against these nonaccrual loans at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively.
(c)
Management uses allowance for loan losses to period-end loans retained, excluding trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of CIB’s allowance coverage ratio.

Page 23



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CORPORATE & INVESTMENT BANK
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except rankings data and where otherwise noted)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
BUSINESS METRICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets under custody (“AUC”) (period-end) (in billions)
$
20,549

 
$
21,245

 
$
21,659

 
$
21,135

 
$
20,485

 
(3
)
%

%
 
$
20,549

 
$
20,485

 

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Client deposits and other third-party liabilities (average)
433,822

 
419,576

 
403,268

 
412,551

 
421,615

 
3

 
3

 
 
417,369

 
383,667

 
9

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trade finance loans (period-end)
25,713

 
27,510

 
28,291

 
32,491

 
30,752

 
(7
)
 
(16
)
 
 
25,713

 
30,752

 
(16
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
95% Confidence Level - Total CIB VaR (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CIB trading VaR by risk type: (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fixed income
$
33

 
$
28

 
$
38

 
$
36

 
$
39

 
18

 
(15
)
 
 
$
34

 
$
43

 
(21
)
 
Foreign exchange
8

 
8

 
8

 
7

 
7

 

 
14

 
 
8

 
7

 
14

 
Equities
16

 
14

 
14

 
14

 
13

 
14

 
23

 
 
15

 
13

 
15

 
Commodities and other
6

 
7

 
9

 
11

 
15

 
(14
)
 
(60
)
 
 
8

 
14

 
(43
)
 
Diversification benefit to CIB trading VaR (b)
(30
)
 
(26
)
 
(30
)
 
(32
)
 
(36
)
 
(15
)
 
17

 
 
(30
)
 
(34
)
 
12

 
CIB trading VaR (a)
33

 
31

 
39

 
36

 
38

 
6

 
(13
)
 
 
35

 
43

 
(19
)
 
Credit portfolio VaR (c)
17

 
10

 
10

 
13

 
11

 
70

 
55

 
 
13

 
13

 

 
Diversification benefit to CIB VaR (b)
(10
)
 
(6
)
 
(6
)
 
(7
)
 
(7
)
 
(67
)
 
(43
)
 
 
(8
)
 
(9
)
 
11

 
CIB VaR (a)
$
40

 
$
35

 
$
43

 
$
42

 
$
42

 
14

 
(5
)
 
 
$
40

 
$
47

 
(15
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
CIB trading VaR includes substantially all market-making and client-driven activities, as well as certain risk management activities in CIB, including credit spread sensitivity to CVA. For further information, see VaR measurement on pages 144-146 of the 2013 Annual Report and on pages 67-69 of the Firm’s third quarter 2014 Form 10-Q.
(b)
Average portfolio VaR was less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated.
(c)
Credit portfolio VaR includes the derivative CVA, hedges of the CVA and hedges of the retained loan portfolio, which are reported in principal transactions revenue. This VaR does not include the retained loan portfolio, which is not reported at fair value.


Page 24



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
COMMERCIAL BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lending- and deposit-related fees
$
239

 
$
241

 
$
252

 
$
246

 
$
253

 
(1
)
%
(6
)
%
 
$
978

 
$
1,033

 
(5
)
%
Asset management, administration and commissions
22

 
21

 
26

 
23

 
26

 
5

 
(15
)
 
 
92

 
116

 
(21
)
 
All other income (a)
382

 
309

 
299

 
289

 
345

 
24

 
11

 
 
1,279

 
1,149

 
11

 
Noninterest revenue
643

 
571

 
577

 
558

 
624

 
13

 
3

 
 
2,349

 
2,298

 
2

 
Net interest income (b)
1,127

 
1,132

 
1,154

 
1,120

 
1,252

 

 
(10
)
 
 
4,533

 
4,794

 
(5
)
 
TOTAL NET REVENUE (c)
1,770

 
1,703

 
1,731

 
1,678

 
1,876

 
4

 
(6
)
 
 
6,882

 
7,092

 
(3
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
(48
)
 
(79
)
 
(67
)
 
5

 
43

 
(39
)
 
NM

 
 
(189
)
 
85

 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation expense
303

 
301

 
292

 
307

 
252

 
1

 
20

 
 
1,203

 
1,115

 
8

 
Noncompensation expense
363

 
367

 
383

 
379

 
401

 
(1
)
 
(9
)
 
 
1,492

 
1,495

 

 
TOTAL NONINTEREST EXPENSE
666

 
668

 
675

 
686

 
653

 

 
2

 
 
2,695

 
2,610

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income before income tax expense
1,152

 
1,114

 
1,123

 
987

 
1,180

 
3

 
(2
)
 
 
4,376

 
4,397

 

 
Income tax expense
459

 
443

 
446

 
393

 
469

 
4

 
(2
)
 
 
1,741

 
1,749

 

 
NET INCOME
$
693

 
$
671

 
$
677

 
$
594

 
$
711

 
3

 
(3
)
 
 
$
2,635

 
$
2,648

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
Revenue by product:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lending (b)
$
896

 
$
883

 
$
907

 
$
890

 
$
1,038

 
1

 
(14
)
 
 
$
3,576

 
$
3,945

 
(9
)
 
Treasury services
599

 
612

 
627

 
610

 
612

 
(2
)
 
(2
)
 
 
2,448

 
2,429

 
1

 
Investment banking
206

 
166

 
166

 
146

 
170

 
24

 
21

 
 
684

 
575

 
19

 
Other
69

 
42

 
31

 
32

 
56

 
64

 
23

 
 
174

 
143

 
22

 
Total Commercial Banking net revenue
$
1,770

 
$
1,703

 
$
1,731

 
$
1,678

 
$
1,876

 
4

 
(6
)
 
 
$
6,882

 
$
7,092

 
(3
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment banking revenue, gross (d)
$
557

 
$
501

 
$
481

 
$
447

 
$
502

 
11

 
11

 
 
$
1,986

 
$
1,676

 
18

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenue by client segment:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Middle Market Banking
$
705

 
$
699

 
$
724

 
$
710

 
$
758

 
1

 
(7
)
 
 
$
2,838

 
$
3,075

 
(8
)
 
Corporate Client Banking
511

 
489

 
483

 
452

 
494

 
4

 
3

 
 
1,935

 
1,851

 
5

 
Commercial Term Lending
313

 
312

 
313

 
314

 
304

 

 
3

 
 
1,252

 
1,239

 
1

 
Real Estate Banking (b)
120

 
124

 
132

 
119

 
209

 
(3
)
 
(43
)
 
 
495

 
561

 
(12
)
 
Other
121

 
79

 
79

 
83

 
111

 
53

 
9

 
 
362

 
366

 
(1
)
 
Total Commercial Banking net revenue
$
1,770

 
$
1,703

 
$
1,731

 
$
1,678

 
$
1,876

 
4

 
(6
)
 
 
$
6,882

 
$
7,092

 
(3
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (e)
19

%
18

%
19

%
17

%
20

%
 
 
 
 
 
18

%
19

%
 
 
Overhead ratio
38

 
39

 
39

 
41

 
35

 
 
 
 
 
 
39

 
37

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Includes revenue from investment banking products and commercial card transactions.
(b)
The fourth quarter of 2013 included proceeds of $98 million from a lending-related workout.
(c)
Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities that provide loans to qualified businesses in low-income communities, as well as tax-exempt income from municipal bond activity of $145 million, $108 million, $105 million, $104 million and $129 million for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, and $462 million and $407 million for the full year 2014 and 2013, respectively.
(d)
Represents the total revenue from investment banking products sold to CB clients.
(e)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.

Page 25



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
COMMERCIAL BANKING
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except headcount and ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
195,267

 
$
191,563

 
$
192,523

 
$
191,389

 
$
190,782

 
2

%
2

%
 
$
195,267

 
$
190,782

 
2

%
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained
147,661

 
143,490

 
141,181

 
138,088

 
135,750

 
3

 
9

 
 
147,661

 
135,750

 
9

 
Loans held-for-sale and loans at fair value
845

 
353

 
1,094

 
848

 
1,388

 
139

 
(39
)
 
 
845

 
1,388

 
(39
)
 
Total loans
$
148,506

 
$
143,843

 
$
142,275

 
$
138,936

 
$
137,138

 
3

 
8

 
 
$
148,506

 
$
137,138

 
8

 
Equity
14,000

 
14,000

 
14,000

 
14,000

 
13,500

 

 
4

 
 
14,000

 
13,500

 
4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans by client segment:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Middle Market Banking
$
53,635

 
$
53,015

 
$
53,247

 
$
52,496

 
$
52,289

 
1

 
3

 
 
$
53,635

 
$
52,289

 
3

 
Corporate Client Banking
22,695

 
21,138

 
21,585

 
20,479

 
20,925

 
7

 
8

 
 
22,695

 
20,925

 
8

 
Commercial Term Lending
54,038

 
52,235

 
50,986

 
49,973

 
48,925

 
3

 
10

 
 
54,038

 
48,925

 
10

 
Real Estate Banking
13,298

 
12,818

 
11,903

 
11,615

 
11,024

 
4

 
21

 
 
13,298

 
11,024

 
21

 
Other
4,840

 
4,637

 
4,554

 
4,373

 
3,975

 
4

 
22

 
 
4,840

 
3,975

 
22

 
Total Commercial Banking loans
$
148,506

 
$
143,843

 
$
142,275

 
$
138,936

 
$
137,138

 
3

 
8

 
 
$
148,506

 
$
137,138

 
8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
191,664

 
$
190,678

 
$
192,363

 
$
192,748

 
$
189,710

 
1

 
1

 
 
$
191,857

 
$
185,776

 
3

 
Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained
145,184

 
142,139

 
139,848

 
136,651

 
134,490

 
2

 
8

 
 
140,982

 
131,100

 
8

 
Loans held-for-sale and loans at fair value
467

 
649

 
982

 
1,039

 
1,070

 
(28
)
 
(56
)
 
 
782

 
930

 
(16
)
 
Total loans
$
145,651

 
$
142,788

 
$
140,830

 
$
137,690

 
$
135,560

 
2

 
7

 
 
$
141,764

 
$
132,030

 
7

 
Client deposits and other third-party liabilities
208,424

 
204,654

 
199,979

 
202,944

 
205,335

 
2

 
2

 
 
204,017

 
198,356

 
3

 
Equity
14,000

 
14,000

 
14,000

 
14,000

 
13,500

 

 
4

 
 
14,000

 
13,500

 
4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average loans by client segment:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Middle Market Banking
$
52,557

 
$
52,704

 
$
52,763

 
$
51,742

 
$
51,730

 

 
2

 
 
$
52,444

 
$
51,830

 
1

 
Corporate Client Banking
22,390

 
21,752

 
21,435

 
20,837

 
21,012

 
3

 
7

 
 
21,608

 
20,918

 
3

 
Commercial Term Lending
53,024

 
51,567

 
50,451

 
49,395

 
48,313

 
3

 
10

 
 
51,120

 
45,989

 
11

 
Real Estate Banking
12,901

 
12,268

 
11,724

 
11,408

 
10,675

 
5

 
21

 
 
12,080

 
9,582

 
26

 
Other
4,779

 
4,497

 
4,457

 
4,308

 
3,830

 
6

 
25

 
 
4,512

 
3,711

 
22

 
Total Commercial Banking loans
$
145,651

 
$
142,788

 
$
140,830

 
$
137,690

 
$
135,560

 
2

 
7

 
 
$
141,764

 
$
132,030

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Headcount
7,262

 
7,253

 
7,155

 
6,976

 
6,848

 

 
6

 
 
7,262

 
6,848

 
6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs/(recoveries)
$
28

 
$
5

 
$
(26
)
 
$
(14
)
 
$
25

 
460

 
12

 
 
$
(7
)
 
$
43

 
NM 

 
Nonperforming assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonaccrual loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonaccrual loans retained (a)
317

 
361

 
429

 
468

 
471

 
(12
)
 
(33
)
 
 
317

 
471

 
(33
)
 
Nonaccrual loans held-for-sale and loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
at fair value
14

 
14

 
17

 
17

 
43

 

 
(67
)
 
 
14

 
43

 
(67
)
 
Total nonaccrual loans
331

 
375

 
446

 
485

 
514

 
(12
)
 
(36
)
 
 
331

 
514

 
(36
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets acquired in loan satisfactions
10

 
11

 
12

 
20

 
15

 
(9
)
 
(33
)
 
 
10

 
15

 
(33
)
 
Total nonperforming assets
341

 
386

 
458

 
505

 
529

 
(12
)
 
(36
)
 
 
341

 
529

 
(36
)
 
Allowance for credit losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan losses
2,466

 
2,529

 
2,637

 
2,690

 
2,669

 
(2
)
 
(8
)
 
 
2,466

 
2,669

 
(8
)
 
Allowance for lending-related commitments
165

 
178

 
155

 
141

 
142

 
(7
)
 
16

 
 
165

 
142

 
16

 
Total allowance for credit losses
2,631

 
2,707

 
2,792

 
2,831

 
2,811

 
(3
)
 
(6
)
 
 
2,631

 
2,811

 
(6
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-off/(recovery) rate (b)
0.08

%
0.01

%
(0.07
)
%
(0.04
)
%
0.07

%
 
 
 
 
 

%
0.03

%
 
 
Allowance for loan losses to period-end loans retained
1.67

 
1.76

 
1.87

 
1.95

 
1.97

 
 
 
 
 
 
1.67

 
1.97

 
 
 
Allowance for loan losses to nonaccrual loans retained (a)
778

 
701

 
615

 
575

 
567

 
 
 
 
 
 
778

 
567

 
 
 
Nonaccrual loans to total period-end loans
0.22

 
0.26

 
0.31

 
0.35

 
0.37

 
 
 
 
 
 
0.22

 
0.37

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Allowance for loan losses of $45 million, $71 million, $75 million, $86 million and $81 million was held against nonaccrual loans retained at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively.
(b)
Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate.


Page 26



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
ASSET MANAGEMENT
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio and headcount data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Asset management, administration and commissions
$
2,419

 
$
2,263

 
$
2,242

 
$
2,100

 
$
2,314

 
7

%
5

%
 
$
9,024

 
$
8,232

 
10

%
All other income
149

 
159

 
138

 
118

 
280

 
(6
)
 
(47
)
 
 
564

 
797

 
(29
)
 
Noninterest revenue
2,568

 
2,422

 
2,380

 
2,218

 
2,594

 
6

 
(1
)
 
 
9,588

 
9,029

 
6

 
Net interest income
632

 
624

 
602

 
582

 
606

 
1

 
4

 
 
2,440

 
2,376

 
3

 
TOTAL NET REVENUE
3,200

 
3,046

 
2,982

 
2,800

 
3,200

 
5

 

 
 
12,028

 
11,405

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
3

 
9

 
1

 
(9
)
 
21

 
(67
)
 
(86
)
 
 
4

 
65

 
(94
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation expense
1,317

 
1,278

 
1,231

 
1,256

 
1,343

 
3

 
(2
)
 
 
5,082

 
4,875

 
4

 
Noncompensation expense
1,003

 
803

 
831

 
819

 
902

 
25

 
11

 
 
3,456

 
3,141

 
10

 
TOTAL NONINTEREST EXPENSE
2,320

 
2,081

 
2,062

 
2,075

 
2,245

 
11

 
3

 
 
8,538

 
8,016

 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income before income tax expense
877

 
956

 
919

 
734

 
934

 
(8
)
 
(6
)
 
 
3,486

 
3,324

 
5

 
Income tax expense
337

 
366

 
350

 
280

 
353

 
(8
)
 
(5
)
 
 
1,333

 
1,241

 
7

 
NET INCOME
$
540

 
$
590

 
$
569

 
$
454

 
$
581

 
(8
)
 
(7
)
 
 
$
2,153

 
$
2,083

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE BY LINE OF BUSINESS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Global Investment Management
$
1,740

 
$
1,609

 
$
1,560

 
$
1,418

 
$
1,799

 
8

 
(3
)
 
 
$
6,327

 
$
5,951

 
6

 
Global Wealth Management
1,460

 
1,437

 
1,422

 
1,382

 
1,401

 
2

 
4

 
 
5,701

 
5,454

 
5

 
TOTAL NET REVENUE
$
3,200

 
$
3,046

 
$
2,982

 
$
2,800

 
$
3,200

 
5

 

 
 
$
12,028

 
$
11,405

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROE (a)
23

%
25

%
25

%
20

%
25

%
 
 
 
 
 
23

%
23

%
 
 
Overhead ratio
73

 
68

 
69

 
74

 
70

 
 
 
 
 
 
71

 
70

 
 
 
Pretax margin ratio:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Global Investment Management
31

 
35

 
32

 
26

 
36

 
 
 
 
 
 
31

 
32

 
 
 
Global Wealth Management
24

 
27

 
29

 
26

 
20

 
 
 
 
 
 
27

 
26

 
 
 
Asset Management
27

 
31

 
31

 
26

 
29

 
 
 
 
 
 
29

 
29

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Headcount
19,735

 
19,653

 
20,322

 
20,056

 
20,048

 

 
(2
)
 
 
19,735

 
20,048

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Number of client advisors
2,836

 
2,873

 
2,828

 
2,925

 
2,962

 
(1
)
 
(4
)
 
 
2,836

 
2,962

 
(4
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
The calculation of ROE is based on net income adjusted for allocated preferred stock dividends. For further information please see page 2.

Page 27



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
ASSET MANAGEMENT
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SELECTED BALANCE SHEET DATA (period-end)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
128,701

 
$
130,296

 
$
128,362

 
$
124,478

 
$
122,414

 
(1
)
%
5

%
 
$
128,701

 
$
122,414

 
5

%
Loans (a)
104,279

 
102,411

 
100,907

 
96,934

 
95,445

 
2

 
9

 
 
104,279

 
95,445

 
9

 
Deposits
155,247

 
150,268

 
145,655

 
147,760

 
146,183

 
3

 
6

 
 
155,247

 
146,183

 
6

 
Equity
9,000

 
9,000

 
9,000

 
9,000

 
9,000

 

 

 
 
9,000

 
9,000

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED BALANCE SHEET DATA (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total assets
$
129,029

 
$
128,477

 
$
125,492

 
$
122,668

 
$
119,041

 

 
8

 
 
$
126,440

 
$
113,198

 
12

 
Loans
103,336

 
101,427

 
98,695

 
95,661

 
92,712

 
2

 
11

 
 
99,805

 
86,066

 
16

 
Deposits
152,022

 
151,240

 
147,747

 
149,432

 
144,027

 
1

 
6

 
 
150,121

 
139,707

 
7

 
Equity
9,000

 
9,000

 
9,000

 
9,000

 
9,000

 

 

 
 
9,000

 
9,000

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT DATA AND QUALITY STATISTICS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net charge-offs
$
3

 
$
11

 
$
(13
)
 
$
5

 
$
4

 
(73
)
 
(25
)
 
 
$
6

 
$
40

 
(85
)
 
Nonaccrual loans
218

 
184

 
182

 
204

 
167

 
18

 
31

 
 
218

 
167

 
31

 
Allowance for credit losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan losses
271

 
273

 
276

 
263

 
278

 
(1
)
 
(3
)
 
 
271

 
278

 
(3
)
 
Allowance for lending-related commitments
5

 
4

 
5

 
5

 
5

 
25

 

 
 
5

 
5

 

 
Total allowance for credit losses
276

 
277

 
281

 
268

 
283

 

 
(2
)
 
 
276

 
283

 
(2
)
 
Net charge-off/(recovery) rate
0.01

%
0.04

%
(0.05
)
%
0.02

%
0.02

%
 
 
 
 
 
0.01

%
0.05

%
 
 
Allowance for loan losses to period-end loans
0.26

 
0.27

 
0.27

 
0.27

 
0.29

 
 
 
 
 
 
0.26

 
0.29

 
 
 
Allowance for loan losses to nonaccrual loans
124

 
148

 
152

 
129

 
166

 
 
 
 
 
 
124

 
166

 
 
 
Nonaccrual loans to period-end loans
0.21

 
0.18

 
0.18

 
0.21

 
0.17

 
 
 
 
 
 
0.21

 
0.17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Included $22.1 billion, $21.3 billion, $20.4 billion, $19.7 billion and $18.9 billion of prime mortgage loans reported in the Consumer, excluding credit card, loan portfolio at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively. For the same periods, excluded $2.7 billion, $3.0 billion, $3.2 billion, $3.4 billion and $3.7 billion of prime mortgage loans reported in the CIO portfolio within the Corporate/Private Equity segment, respectively.

Page 28



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
ASSET MANAGEMENT
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in billions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Change
 
 
FULL YEAR
 
 
Dec 31,
 
Sep 30,
 
Jun 30,
 
Mar 31,
 
Dec 31,
 
Sep 30,
 
Dec 31,
 
 
 
 
 
 
2014 Change
 
CLIENT ASSETS
2014
 
2014
 
2014
 
2014
 
2013
 
2014
 
2013
 
 
2014
 
2013
 
2013
 
Assets by asset class
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity
$
461

 
$
440

 
$
435

 
$
444

 
$
451

 
5

%
2

%
 
$
461

 
$
451

 
2

%
Fixed income
359

 
359

 
367

 
340

 
330

 

 
9

 
 
359

 
330

 
9

 
Equity
375

 
372

 
390

 
373

 
370

 
1

 
1

 
 
375

 
370

 
1

 
Multi-asset and alternatives
549

 
540

 
515

 
491

 
447

 
2

 
23

 
 
549

 
447

 
23

 
TOTAL ASSETS UNDER MANAGEMENT
1,744

 
1,711

 
1,707

 
1,648

 
1,598

 
2

 
9

 
 
1,744

 
1,598

 
9

 
Custody/brokerage/administration/deposits
643

 
633

 
766

 
746

 
745

 
2

 
(14
)
 
 
643

 
745

 
(14
)
 
TOTAL CLIENT ASSETS
$
2,387

 
$
2,344

 
$
2,473

 
$
2,394

 
$
2,343

 
2

 
2

 
 
$
2,387

 
$
2,343

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MEMO:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternatives client assets (a)
$
166

 
$
166

 
$
163

 
$
160

 
$
158

 

 
5

 
 
$
166

 
$
158

 
5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets by client segment
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private Banking
$
428

 
$
429

 
$
383

 
$
377

 
$
361

 

 
19

 
 
$
428

 
$
361

 
19

 
Institutional
827

 
799

 
798

 
773

 
777

 
4

 
6

 
 
827

 
777

 
6

 
Retail
489

 
483

 
526

 
498

 
460

 
1

 
6

 
 
489

 
460

 
6

 
TOTAL ASSETS UNDER MANAGEMENT
$
1,744

 
$
1,711

 
$
1,707

 
$
1,648

 
$
1,598

 
2

 
9

 
 
$
1,744

 
$
1,598

 
9

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private Banking
$
1,057

 
$
1,052

 
$
1,012

 
$
992

 
$
977

 

 
8

 
 
$
1,057

 
$
977

 
8

 
Institutional
835

 
803

 
798

 
773

 
777

 
4

 
7

 
 
835

 
777

 
7

 
Retail
495

 
489

 
663

 
629

 
589

 
1

 
(16
)
 
 
495

 
589

 
(16
)
 
TOTAL CLIENT ASSETS
$
2,387

 
$
2,344

 
$
2,473

 
$
2,394

 
$
2,343

 
2

 
2

 
 
$
2,387

 
$
2,343

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets under management rollforward
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning balance
$
1,711

 
$
1,707

 
$
1,648

 
$
1,598

 
$
1,540

 
 
 
 
 
 
$
1,598

 
$
1,426

 
 
 
Net asset flows:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity
27

 
8

 
(11
)
 
(6
)
 
7

 
 
 
 
 
 
18

 
(4
)
 
 
 
Fixed income
4

 
4

 
20

 
5

 
1

 
 
 
 
 
 
33

 
8

 
 
 
Equity
2

 

 

 
3

 
5

 
 
 
 
 
 
5

 
34

 
 
 
Multi-asset and alternatives
4

 
12

 
14

 
12

 
10

 
 
 
 
 
 
42

 
48

 
 
 
Market/performance/other impacts
(4
)
 
(20
)
 
36

 
36

 
35

 
 
 
 
 
 
48

 
86

 
 
 
Ending balance
$
1,744

 
$
1,711

 
$
1,707

 
$
1,648

 
$
1,598

 
 
 
 
 
 
$
1,744

 
$
1,598

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Client assets rollforward
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning balance
$
2,344

 
$
2,473

 
$
2,394

 
$
2,343

 
$
2,246

 
 
 
 
 
 
$
2,343

 
$
2,095

 
 
 
Net asset flows
47

 
35

 
21

 
15

 
25

 
 
 
 
 
 
118

 
80

 
 
 
Market/performance/other impacts
(4
)
 
(164
)
 
58

 
36

 
72

 
 
 
 
 
 
(74
)
 
168

 
 
 
Ending balance
$
2,387

 
$
2,344

 
$
2,473

 
$
2,394

 
$
2,343

 
 
 
 
 
 
$
2,387

 
$
2,343

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Represents assets under management, as well as client balances in brokerage accounts.


Page 29



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CORPORATE/PRIVATE EQUITY
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS
 
 
 
 
 
 
 
 
 
 
 
(in millions, except headcount data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
INCOME STATEMENT
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Principal transactions
$
509

 
$
310

 
$
28

 
$
350

 
$
54

 
64

%
NM

%
 
$
1,197

 
$
563

 
113

%
Securities gains
28

 
6

 
11

 
26

 
7

 
367

 
300

 
 
71

 
666

 
(89
)
 
All other income
110

 
134

 
312

 
148

 
1,894

(c)
(18
)
 
(94
)
 
 
704

 
1,864

 
(62
)
 
Noninterest revenue
647

 
450

 
351

 
524

 
1,955

 
44

 
(67
)
 
 
1,972

 
3,093

 
(36
)
 
Net interest income
(400
)
 
(525
)
 
(510
)
 
(525
)
 
(515
)
 
24

 
22

 
 
(1,960
)
 
(3,115
)
 
37

 
TOTAL NET REVENUE (a)
247

 
(75
)
 
(159
)
 
(1
)
 
1,440

 
NM

 
(83
)
 
 
12

 
(22
)
 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
(6
)
 
(8
)
 
(10
)
 
(11
)
 
(13
)
 
25

 
54

 
 
(35
)
 
(28
)
 
(25
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONINTEREST EXPENSE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation expense
688

 
820

 
693

 
687

 
551

 
(16
)
 
25

 
 
2,888

 
2,299

 
26

 
Noncompensation expense (b)
1,347

 
1,468

 
1,091

 
683

 
1,331

 
(8
)
 
1

 
 
4,589

 
13,208

 
(65
)
 
Subtotal
2,035

 
2,288

 
1,784

 
1,370

 
1,882

 
(11
)
 
8

 
 
7,477

 
15,507

 
(52
)
 
Net expense allocated to other businesses
(1,599
)
 
(1,579
)
 
(1,604
)
 
(1,536
)
 
(1,441
)
 
(1
)
 
(11
)
 
 
(6,318
)
 
(5,252
)
 
(20
)
 
TOTAL NONINTEREST EXPENSE
436

 
709

 
180

 
(166
)
 
441

 
(39
)
 
(1
)
 
 
1,159

 
10,255

 
(89
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income/(loss) before income tax expense/(benefit)
(183
)
 
(776
)
 
(329
)
 
176

 
1,012

 
76

 
NM

 
 
(1,112
)
 
(10,249
)
 
89

 
Income tax expense/(benefit)
(730
)
 
(871
)
 
(436
)
 
61

 
415

 
16

 
NM

 
 
(1,976
)
 
(3,493
)
 
43

 
NET INCOME/(LOSS)
$
547

 
$
95

 
$
107

 
$
115

 
$
597

 
476

 
(8
)
 
 
$
864

 
$
(6,756
)
 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MEMO:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TOTAL NET REVENUE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private Equity
$
438

 
$
281

 
$
36

 
$
363

 
$
57

 
56

 
NM

 
 
$
1,118

 
$
589

 
90

 
Treasury and Chief Investment Office (“CIO”)
(243
)
 
(365
)
 
(342
)
 
(367
)
 
(337
)
 
33

 
28

 
 
(1,317
)
 
(2,068
)
 
36

 
Other Corporate
52

 
9

 
147

 
3

 
1,720

 
478

 
(97
)
 
 
211

 
1,457

 
(86
)
 
TOTAL NET REVENUE
$
247

 
$
(75
)
 
$
(159
)
 
$
(1
)
 
$
1,440

 
NM

 
(83
)
 
 
$
12

 
$
(22
)
 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET INCOME/(LOSS)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private Equity
$
107

 
$
71

 
$
7

 
$
215

 
$
13

 
51

 
NM

 
 
$
400

 
$
285

 
40

 
Treasury and CIO
(205
)
 
(333
)
 
(308
)
 
(319
)
 
(268
)
 
38

 
24

 
 
(1,165
)
 
(1,454
)
 
20

 
Other Corporate
645

 
357

 
408

 
219

 
852

 
81

 
(24
)
 
 
1,629

 
(5,587
)
 
NM 

 
TOTAL NET INCOME/(LOSS)
$
547

 
$
95

 
$
107

 
$
115

 
$
597

 
476

 
(8
)
 
 
$
864

 
$
(6,756
)
 
NM 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TOTAL ASSETS (period-end)
$
931,705

 
$
882,792

 
$
878,886

 
$
839,625

 
$
805,987

 
6

 
16

 
 
$
931,705

 
$
805,987

 
16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Headcount
26,047

 
25,199

 
24,298

 
22,474

 
20,717

 
3

 
26

 
 
26,047

 
20,717

 
26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Included tax-equivalent adjustments, predominantly due to tax-exempt income from municipal bond investments of $196 million, $190 million, $180 million, $164 million and $144 million for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, and $730 million and $480 million for full year 2014 and 2013, respectively.
(b)
Included legal expense of $0.01 billion, $0.5 billion, $0.2 billion and $0.4 billion for the three months ended December 31, 2014, September 30, 2014, June 30, 2014 and December 31, 2013, respectively; legal expense for the three months ended March 31, 2014 was not material. Included legal expense of $0.8 billion and $10.2 billion for full year 2014 and 2013, respectively.
(c)
Included a $1.3 billion gain from the sale of Visa shares and a $493 million gain from the sale of One Chase Manhattan Plaza.

Page 30



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CORPORATE/PRIVATE EQUITY
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL HIGHLIGHTS, CONTINUED
 
 
 
 
 
 
 
 
 
 
 
(in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SUPPLEMENTAL INFORMATION
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TREASURY and CHIEF INVESTMENT OFFICE (“CIO”)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securities gains
$
28

 
$
6

 
$
11

 
$
26

 
$
7

 
367

%
300

%
 
$
71

 
$
659

 
(89
)
%
Investment securities portfolio (average) (a)
347,480

 
355,577

 
348,841

 
345,147

 
344,949

 
(2
)
 
1

 
 
349,285

 
353,712

 
(1
)
 
Investment securities portfolio (period-end) (b)
343,146

 
358,516

 
353,989

 
345,021

 
347,562

 
(4
)
 
(1
)
 
 
343,146

 
347,562

 
(1
)
 
Mortgage loans (average)
2,962

 
3,183

 
3,425

 
3,670

 
3,980

 
(7
)
 
(26
)
 
 
3,308

 
5,145

 
(36
)
 
Mortgage loans (period-end)
2,834

 
3,048

 
3,295

 
3,522

 
3,779

 
(7
)
 
(25
)
 
 
2,834

 
3,779

 
(25
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PRIVATE EQUITY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private equity gains/(losses)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct investments
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Realized gains/(losses)
$
262

 
$
(70
)
 
$
513

 
$
459

 
$
(116
)
 
NM

 
NM

 
 
$
1,164

 
$
(170
)
 
NM 

 
Unrealized gains/(losses) (c)
205

 
365

 
(467
)
 
(60
)
 
199

 
(44
)
 
3

 
 
43

 
734

 
(94
)
 
Total direct investments
467

 
295

 
46

 
399

 
83

 
58

 
463

 
 
1,207

 
564

 
114

 
Third-party fund investments
(12
)
 
28

 
19

 
(1
)
 
10

 
NM

 
NM

 
 
34

 
137

 
(75
)
 
Total private equity gains/(losses) (d)
$
455

 
$
323

 
$
65

 
$
398

 
$
93

 
41

 
389

 
 
$
1,241

 
$
701

 
77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private equity portfolio information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct investments
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Publicly-held securities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Carrying value
$
878

 
$
617

 
$
657

 
$
1,291

 
$
1,035

 
42

 
(15
)
 
 
$
878

 
$
1,035

 
(15
)
 
Cost
583

 
479

 
373

 
612

 
672

 
22

 
(13
)
 
 
583

 
672

 
(13
)
 
Quoted public value
893

 
617

 
673

 
1,334

 
1,077

 
45

 
(17
)
 
 
893

 
1,077

 
(17
)
 
Privately-held direct securities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Carrying value
4,555

 
4,275

 
4,541

 
4,675

 
5,065

 
7

 
(10
)
 
 
4,555

 
5,065

 
(10
)
 
Cost
5,275

 
5,049

 
5,756

 
5,844

 
6,022

 
4

 
(12
)
 
 
5,275

 
6,022

 
(12
)
 
Third-party fund investments (e)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Carrying value
433

 
496

 
570

 
990

 
1,768

 
(13
)
 
(76
)
 
 
433

 
1,768

 
(76
)
 
Cost
423

 
484

 
605

 
1,033

 
1,797

 
(13
)
 
(76
)
 
 
423

 
1,797

 
(76
)
 
Total private equity portfolio
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Carrying value
$
5,866

 
$
5,388

 
$
5,768

 
$
6,956

 
$
7,868

 
9

 
(25
)
 
 
$
5,866

 
$
7,868

 
(25
)
 
Cost
6,281

 
6,012

 
6,734

 
7,489

 
8,491

 
4

 
(26
)
 
 
6,281

 
8,491

 
(26
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Average investment securities included held-to-maturity balances of $49.0 billion, $48.3 billion, $47.5 billion, $43.9 billion and $13.8 billion for the three months ended December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively, and $47.2 billion for full year 2014. The held-to-maturity balance for full year 2013 was not material.
(b)
Period-end investment securities included held-to-maturity balances of $49.3 billion, $48.8 billion, $47.8 billion, $47.3 billion and $24.0 billion at December 31,2014, September 30, 2014, June, 30, 2014, March 31, 2014 and December 31, 2013, respectively.
(c)
Unrealized gains/(losses) contain reversals of unrealized gains and losses that were recognized in prior periods and have now been realized.
(d)
Included in principal transactions revenue in the Consolidated statements of income.
(e)
Unfunded commitments to third-party private equity funds were $110 million, $117 million, $130 million, $160 million and $215 million at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, respectively.


Page 31



JPMORGAN CHASE & CO.
 
 
 
 
 
 
CREDIT-RELATED INFORMATION
 
 
 
 
 
 
(in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
Change
 
 
Dec 31,
 
Sep 30,
 
Jun 30,
 
Mar 31,
 
Dec 31,
 
Sep 30,
 
Dec 31,
 
 
2014
 
2014
 
2014
 
2014
 
2013
 
2014
 
2013
 
CREDIT EXPOSURE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card loans (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained, excluding PCI loans
$
248,283

 
$
239,892

 
$
238,096

 
$
236,324

 
$
235,394

 
3

%
5

%
Loans - PCI
46,696

 
48,487

 
50,118

 
51,606

 
53,055

 
(4
)
 
(12
)
 
Total loans retained
294,979

 
288,379

 
288,214

 
287,930

 
288,449

 
2

 
2

 
Loans held-for-sale
395

 
481

 
964

 
238

 
614

 
(18
)
 
(36
)
 
Total consumer, excluding credit card loans
295,374

 
288,860

 
289,178

 
288,168

 
289,063

 
2

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained (b)
128,027

 
126,564

 
125,621

 
121,512

 
127,465

 
1

 

 
Loans held-for-sale
3,021

 
395

 
508

 
304

 
326

 
NM

 
NM

 
Total credit card loans
131,048

 
126,959

 
126,129

 
121,816

 
127,791

 
3

 
3

 
Total consumer loans
426,422

 
415,819

 
415,307

 
409,984

 
416,854

 
3

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wholesale loans (c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained
324,502

 
320,361

 
321,534

 
311,718

 
308,263

 
1

 
5

 
Loans held-for-sale and loans at fair value
6,412

 
7,077

 
10,142

 
9,269

 
13,301

 
(9
)
 
(52
)
 
Total wholesale loans
330,914

 
327,438

 
331,676

 
320,987

 
321,564

 
1

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total loans
757,336

 
743,257

 
746,983

 
730,971

 
738,418

 
2

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Derivative receivables
78,975

 
72,453

 
62,378

 
59,272

 
65,759

 
9

 
20

 
Receivables from customers and other (d)
29,080

 
29,466

 
31,732

 
26,494

 
26,883

 
(1
)
 
8

 
Total credit-related assets
108,055

 
101,919

 
94,110

 
85,766

 
92,642

 
6

 
17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lending-related commitments
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card
58,153

 
54,912

 
56,410

 
56,541

 
56,057

 
6

 
4

 
Credit card
525,963

 
531,301

 
533,688

 
535,614

 
529,383

 
(1
)
 
(1
)
 
Wholesale
472,056

 
470,991

 
451,275

 
456,531

 
446,232

 

 
6

 
Total lending-related commitments
1,056,172

 
1,057,204

 
1,041,373

 
1,048,686

 
1,031,672

 

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total credit exposure
$
1,921,563

 
$
1,902,380

 
$
1,882,466

 
$
1,865,423

 
$
1,862,732

 
1

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Memo: Total by category
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer exposure (e)
$
1,010,646

 
$
1,002,136

 
$
1,005,509

 
$
1,002,295

 
$
1,002,433

 
1

 
1

 
Wholesale exposures (f)
910,917

 
900,244

 
876,957

 
863,128

 
860,299

 
1

 
6

 
Total credit exposure
$
1,921,563

 
$
1,902,380

 
$
1,882,466

 
$
1,865,423

 
$
1,862,732

 
1

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note: The Firm provides several non-GAAP financial measures which exclude the impact of PCI loans. For further discussion of these measures, see page 36.

(a)
Includes loans reported in CCB, and prime mortgage loans reported in the AM business segment and in Corporate/Private Equity.
(b)
Includes accrued interest and fees net of an allowance for the uncollectible portion of accrued interest and fee income.
(c)
Includes loans reported in CIB, CB and AM business segments and Corporate/Private Equity.
(d)
Predominantly includes receivables from customers, which represent margin loans to prime and retail brokerage customers; these are classified in accrued interest and accounts receivable on the Consolidated balance sheets.
(e)
Represents total consumer loans and lending-related commitments.
(f)
Represents total wholesale loans and lending-related commitments, derivative receivables and receivables from customers.

Page 32



JPMORGAN CHASE & CO.
 
 
 
 
 
 
CREDIT-RELATED INFORMATION, CONTINUED
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
Change
 
 
Dec 31,
 
Sep 30,
 
Jun 30,
 
Mar 31,
 
Dec 31,
 
Sep 30,
 
Dec 31,
 
 
2014
 
2014
 
2014
 
2014
 
2013
 
2014
 
2013
 
NONPERFORMING ASSETS (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card loans (b)
$
6,509

 
$
6,702

 
$
7,070

 
$
7,370

 
$
7,496

 
(3
)
%
(13
)
%
Credit card loans

 

 

 

 

 

 

 
Total consumer nonaccrual loans (c)
6,509

 
6,702

 
7,070

 
7,370

 
7,496

 
(3
)
 
(13
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wholesale nonaccrual loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans retained
599

 
659

 
727

 
753

 
821

 
(9
)
 
(27
)
 
Loans held-for-sale and loans at fair value
25

 
133

 
184

 
193

 
223

 
(81
)
 
(89
)
 
Total wholesale nonaccrual loans
624

 
792

 
911

 
946

 
1,044

 
(21
)
 
(40
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total nonaccrual loans
7,133

 
7,494

 
7,981

 
8,316

 
8,540

 
(5
)
 
(16
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Derivative receivables
275

 
312

 
361

 
392

 
415

 
(12
)
 
(34
)
 
Assets acquired in loan satisfactions
559

 
584

 
675

 
765

 
751

 
(4
)
 
(26
)
 
Total nonperforming assets
7,967

 
8,390

 
9,017

 
9,473

 
9,706

 
(5
)
 
(18
)
 
Wholesale lending-related commitments (d)
103

 
134

 
122

 
95

 
206

 
(23
)
 
(50
)
 
Total nonperforming exposure
$
8,070

 
$
8,524

 
$
9,139

 
$
9,568

 
$
9,912

 
(5
)
 
(19
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NONACCRUAL LOAN-RELATED RATIOS
 
 
 
 
 
 
 
 
 
 
 
Total nonaccrual loans to total loans
0.94

%
1.01

%
1.07

%
1.14

%
1.16

%
 
 
 
 
Total consumer, excluding credit card nonaccrual loans to
 
 
 
 
 
 
 
 
 
 
 
 
 
 
total consumer, excluding credit card loans
2.20

 
2.32

 
2.44

 
2.56

 
2.59

 
 
 
 
 
Total wholesale nonaccrual loans to total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
wholesale loans
0.19

 
0.24

 
0.27

 
0.29

 
0.32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
At December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014 and December 31, 2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $7.8 billion, $8.1 billion, $7.7 billion and $8.4 billion, respectively, that are 90 or more days past due; (2) student loans insured by U.S. government agencies under the FFELP of $367 million, $354 million, $316 million, $387 million and $428 million, respectively, that are 90 or more days past due; and (3) real estate owned (“REO”) insured by U.S. government agencies of $462 million, $464 million, $528 million, $618 million and $2.0 billion, respectively. These amounts have been excluded based upon the government guarantee. In accordance with new accounting guidance adopted in the third quarter of 2014, effective January 1, 2014, certain REO insured by U.S. government agencies are now being reported in accrued interest and accounts receivable. Adoption of this guidance resulted in the reclassification of $1.6 billion and $1.5 billion of government insured REO from other assets to accrued interest and accounts receivable at June 30, 2014 and March 31, 2014, respectively. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council (“FFIEC”). Under this guidance, nonmodified credit card loans are charged off by the end of the month in which the account becomes 180 days past due, while modified credit card loans are charged off when the account becomes 120 days past due. Moreover, all credit card loans must be charged off within 60 days of receiving notification about certain specified events (e.g., bankruptcy of the borrower).
(b)
Includes loans held-for-sale of $91 million, $120 million and $163 million at December 31, 2014, September 30, 2014 and June 30, 2014, respectively.
(c)
Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(d)
Represents commitments that are risk rated as nonaccrual.

Page 33



JPMORGAN CHASE & CO.
 
 
 
 
 
 
 
 
 
 
 
CREDIT-RELATED INFORMATION, CONTINUED
 
 
 
 
 
 
 
 
 
 
(in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY TRENDS
 
 
FULL YEAR
 
 
 
 
 
 
 
 
 
 
 
 
4Q14 Change
 
 
 
 
 
 
2014 Change
 
 
4Q14
 
3Q14
 
2Q14
 
1Q14
 
4Q13
 
3Q14
 
4Q13
 
 
2014
 
2013
 
2013
 
SUMMARY OF CHANGES IN THE ALLOWANCES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ALLOWANCE FOR LOAN LOSSES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning balance
$
14,889

 
$
15,326

 
$
15,847

 
$
16,264

 
$
17,571

 
(3
)
%
(15
)
%
 
$
16,264

 
$
21,936

 
(26
)
%
Net charge-offs:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross charge-offs
1,513

 
1,458

 
1,511

 
1,632

 
1,687

 
4

 
(10
)
 
 
6,114

 
7,467

 
(18
)
 
Gross recoveries
(295
)
 
(344
)
 
(353
)
 
(363
)
 
(359
)
 
14

 
18

 
 
(1,355
)
 
(1,665
)
 
19

 
Net charge-offs
1,218

 
1,114

 
1,158

 
1,269

 
1,328

 
9

 
(8
)
 
 
4,759

 
5,802

 
(18
)
 
Write-offs of PCI loans and other (a)
337

 
87

 
48

 
61

 
53

 
287

 
NM

 
 
533

 
53

 
NM 

 
Provision for loan losses
856

 
769

 
682

 
917

 
76

 
11

 
NM

 
 
3,224

 
188

 
NM 

 
Other
(5
)
 
(5
)
 
3

 
(4
)
 
(2
)
 

 
(150
)
 
 
(11
)
 
(5
)
 
(120
)
 
Ending balance
$
14,185

 
$
14,889

 
$
15,326

 
$
15,847

 
$
16,264

 
(5
)
 
(13
)
 
 
$
14,185

 
$
16,264

 
(13
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ALLOWANCE FOR LENDING-RELATED COMMITMENTS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning balance
$
637

 
$
648

 
$
638

 
$
705

 
$
677

 
(2
)
 
(6
)
 
 
$
705

 
$
668

 
6

 
Provision for lending-related commitments
(16
)
 
(12
)
 
10

 
(67
)
 
28

 
(33
)
 
NM

 
 
(85
)
 
37

 
NM 

 
Other
1

 
1

 

 

 

 

 
NM

 
 
2

 

 
NM 

 
Ending balance
$
622

 
$
637

 
$
648

 
$
638

 
$
705

 
(2
)
 
(12
)
 
 
$
622

 
$
705

 
(12
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total allowance for credit losses
$
14,807

 
$
15,526

 
$
15,974

 
$
16,485

 
$
16,969

 
(5
)
 
(13
)
 
 
$
14,807

 
$
16,969

 
(13
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET CHARGE-OFF/(RECOVERY) RATES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer retained, excluding credit card loans (b)
0.45

%
0.41

%
0.44

%
0.52

%
0.57

%
 
 
 
 
 
0.46

%
0.66

%
 
 
Credit card retained loans
2.69

 
2.52

 
2.88

 
2.93

 
2.86

 
 
 
 
 
 
2.75

 
3.14

 
 
 
Total consumer retained loans
1.13

 
1.05

 
1.17

 
1.24

 
1.26

 
 
 
 
 
 
1.15

 
1.40

 
 
 
Wholesale retained loans
0.03

 
0.02

 
(0.06
)
 
0.02

 
0.03

 
 
 
 
 
 

 
0.01

 
 
 
Total retained loans
0.65

 
0.60

 
0.64

 
0.71

 
0.73

 
 
 
 
 
 
0.65

 
0.81

 
 
 
Consumer retained loans, excluding credit card and
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PCI loans
0.54

 
0.50

 
0.54

 
0.63

 
0.70

 
 
 
 
 
 
0.55

 
0.82

 
 
 
Consumer retained loans, excluding PCI loans
1.28

 
1.19

 
1.34

 
1.42

 
1.44

 
 
 
 
 
 
1.30

 
1.62

 
 
 
Total retained, excluding PCI loans
0.70

 
0.65

 
0.69

 
0.77

 
0.79

 
 
 
 
 
 
0.70

 
0.87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Memo: Average retained loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer retained, excluding credit card loans
$
291,628

 
$
288,309

 
$
288,341

 
$
288,547

 
$
288,751

 
1

 
1

 
 
$
289,212

 
$
289,294

 

 
Credit card retained loans
126,375

 
125,772

 
123,274

 
122,946

 
123,800

 

 
2

 
 
124,604

 
123,518

 
1

 
Total average retained consumer loans
418,003

 
414,081

 
411,615

 
411,493

 
412,551

 
1

 
1

 
 
413,816

 
412,812

 

 
Wholesale retained loans
321,421

 
318,207

 
315,415

 
309,037

 
311,090

 
1

 
3

 
 
316,060

 
307,340

 
3

 
Total average retained loans
$
739,424

 
$
732,288

 
$
727,030

 
$
720,530

 
$
723,641

 
1

 
2

 
 
$
729,876

 
$
720,152

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer retained, excluding credit card and
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PCI loans
$
244,074

 
$
239,054

 
$
237,484

 
$
236,143

 
$
234,858

 
2

 
4

 
 
$
239,210

 
$
232,784

 
3

 
Consumer retained, excluding PCI loans
370,449

 
364,826

 
360,758

 
359,089

 
358,658

 
2

 
3

 
 
363,814

 
356,301

 
2

 
Total retained, excluding PCI loans
691,865

 
683,028

 
676,168

 
668,120

 
669,738

 
1

 
3

 
 
679,869

 
663,629

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Write-offs of PCI loans are recorded against the allowance for loan losses when actual losses for a pool exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. A write-off of a PCI loan is recognized when the underlying loan is removed from a pool (e.g., upon liquidation). During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance and the recorded investment in the Firm’s PCI loan portfolio, primarily reflecting the cumulative effect of interest forgiveness modifications. This adjustment had no impact to the Firm’s Consolidated statements of income.
(b)
The net charge-off rates exclude the write-offs in the PCI portfolio. These write-offs decreased the allowance for loan losses for PCI loans.

Page 34



JPMORGAN CHASE & CO.
 
 
 
 
 
 
CREDIT-RELATED INFORMATION, CONTINUED
 
 
 
 
 
(in millions, except ratio data)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2014
 
 
 
 
 
 
 
 
 
 
 
 
Change
 
 
Dec 31,
 
Sep 30,
 
Jun 30,
 
Mar 31,
 
Dec 31,
 
Sep 30,
 
Dec 31,
 
 
2014
 
2014
 
2014
 
2014
 
2013
 
2014
 
2013
 
ALLOWANCE COMPONENTS AND RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ALLOWANCE FOR LOAN LOSSES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Asset-specific (a)
$
539

 
$
618

 
$
598

 
$
607

 
$
601

 
(13
)
%
(10
)
%
Formula-based
3,186

 
3,178

 
3,396

 
3,443

 
3,697

 

 
(14
)
 
PCI (b)
3,325

 
3,662

 
3,749

 
4,097

 
4,158

 
(9
)
 
(20
)
 
Total consumer, excluding credit card
7,050

 
7,458

 
7,743

 
8,147

 
8,456

 
(5
)
 
(17
)
 
Credit card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Asset-specific (a)(c)
500

 
500

 
583

 
606

 
971

 

 
(49
)
 
Formula-based
2,939

 
3,090

 
3,011

 
2,985

 
2,824

 
(5
)
 
4

 
Total credit card
3,439

 
3,590

 
3,594

 
3,591

 
3,795

 
(4
)
 
(9
)
 
Total consumer
10,489

 
11,048

 
11,337

 
11,738

 
12,251

 
(5
)
 
(14
)
 
Wholesale
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Asset-specific (a)
87

 
124

 
138

 
144

 
181

 
(30
)
 
(52
)
 
Formula-based
3,609

 
3,717

 
3,851

 
3,965

 
3,832

 
(3
)
 
(6
)
 
Total wholesale
3,696

 
3,841

 
3,989

 
4,109

 
4,013

 
(4
)
 
(8
)
 
Total allowance for loan losses
14,185

 
14,889

 
15,326

 
15,847

 
16,264

 
(5
)
 
(13
)
 
Allowance for lending-related commitments
622

 
637

 
648

 
638

 
705

 
(2
)
 
(12
)
 
Total allowance for credit losses
$
14,807

 
$
15,526

 
$
15,974

 
$
16,485

 
$
16,969

 
(5
)
 
(13
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card allowance, to total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
consumer, excluding credit card retained loans
2.39

%
2.59

%
2.69

%
2.83

%
2.93

%
 
 
 
 
Credit card allowance to total credit card retained loans
2.69

 
2.84

 
2.86

 
2.96

 
2.98

 
 
 
 
 
Wholesale allowance to total wholesale retained loans
1.14

 
1.20

 
1.24

 
1.32

 
1.30

 
 
 
 
 
Wholesale allowance to total wholesale retained loans,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
excluding trade finance and conduits (d)
1.29

 
1.35

 
1.40

 
1.51

 
1.50

 
 
 
 
 
Total allowance to total retained loans
1.90

 
2.02

 
2.08

 
2.20

 
2.25

 
 
 
 
 
Consumer, excluding credit card allowance, to consumer,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
excluding credit card retained nonaccrual loans (e)
110

 
113

 
112

 
111

 
113

 
 
 
 
 
Total allowance, excluding credit card allowance, to retained
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 nonaccrual loans, excluding credit card nonaccrual loans (e)
153

 
156

 
154

 
151

 
150

 
 
 
 
 
Wholesale allowance to wholesale retained nonaccrual loans
617

 
583

 
549

 
546

 
489

 
 
 
 
 
Total allowance to total retained nonaccrual loans
202

 
206

 
201

 
195

 
196

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT RATIOS, excluding PCI loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer, excluding credit card allowance, to total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
consumer, excluding credit card retained loans
1.50

 
1.58

 
1.68

 
1.71

 
1.83

 
 
 
 
 
Total allowance to total retained loans
1.55

 
1.63

 
1.69

 
1.75

 
1.80

 
 
 
 
 
Consumer, excluding credit card allowance, to consumer,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
excluding credit card retained nonaccrual loans (e)
58

 
58

 
58

 
55

 
57

 
 
 
 
 
Allowance, excluding credit card allowance, to retained non-
 
 
 
 
 
 
 
 
 
 
 
 
 
 
accrual loans, excluding credit card nonaccrual loans (e)
106

 
105

 
105

 
100

 
100

 
 
 
 
 
Total allowance to total retained nonaccrual loans
155

 
155

 
152

 
145

 
146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)
Includes risk-rated loans that have been placed on nonaccrual status and loans that have been modified in a troubled debt restructuring (“TDR”).
(b)
During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance. For further information, see summary of changes in the the allowances on page 34.
(c)
The asset-specific credit card allowance for loan losses is related to loans that have been modified in a TDR; such allowance is calculated based on the loans’ original contractual interest rates and does not consider any incremental penalty rates.
(d)
Management uses allowance for loan losses to period-end loans retained, excluding CIB’s trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of the wholesale allowance coverage ratio.
(e)
For information on the Firm’s nonaccrual policy for credit card loans, see footnote (a) on page 33.


Page 35



JPMORGAN CHASE & CO.
 
 
 
 
 
NON-GAAP FINANCIAL MEASURES
 
 
 
 
 
 
 
 
 
 
 

The following are several of the non-GAAP financial measures that the Firm uses for various reasons, including: (i) to allow management to assess the comparability of revenue arising from both taxable and tax-exempt sources, (ii) to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies, and (iii) more generally, to provide a more meaningful measure of certain metrics that enables comparability with prior periods, as well as with competitors.

(a)
In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s consolidated results and the results of the lines of business on a “managed” basis. The definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total consolidated net revenue for the Firm (and total net revenue for each of the business segments) on a FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on consolidated net income/(loss) as reported by the Firm or net income/(loss) as reported by the lines of business.

(b)
The ratios of the allowance for loan losses to period-end loans retained, the allowance for loan losses to nonaccrual loans retained, and nonaccrual loans to total period-end loans excluding credit card and PCI loans, exclude the following: loans accounted for at fair value and loans held-for-sale; PCI loans; and the allowance for loan losses related to PCI loans. Additionally, net charge-offs and net charge-off rates exclude the impact of PCI loans. The ratio of the wholesale allowance for loan losses to period-end loans retained, excluding trade finance and conduits, is calculated excluding loans accounted for at fair value, loans held-for-sale, CIB’s trade finance loans and consolidated Firm-administered multi-seller conduits, as well as their related allowances, to provide a more meaningful assessment of the wholesale allowance coverage ratio.

(c)
Tangible common equity (“TCE”), ROTCE, and Tangible book value per share (“TBVPS”). TCE represents the Firm’s common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE measures the Firm’s earnings as a percentage of average TCE. TBVPS represents the Firm’s TCE at period-end divided by common shares at period-end. TCE, ROTCE, and TBVPS are meaningful to the Firm, as well as investors and analysts, in assessing the Firm’s use of equity.

(d)
Prior to Basel III becoming effective for the Firm on January 1, 2014, Tier 1 common capital and the Tier 1 common ratio under Basel I were non-GAAP financial measures. For additional information on Basel III, including the transitional provisions, see Regulatory capital on pages 73-77 of JPMorgan Chase’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2014.
 
(e)
Corporate & Investment Bank provides certain non-GAAP financial measures, as such measures are used by management to assess the underlying performance of the business and for comparability with peers:
The ratio of the allowance for loan losses to end-of-period loans is calculated excluding the impact of consolidated Firm-administered multi-seller conduits and trade finance loans, to provide a more meaningful assessment of CIB’s allowance coverage ratio.
Prior to January 1, 2014, the CIB provided several non-GAAP financial measures excluding the impact of FVA (effective fourth quarter 2013) and DVA on: net revenue, net income, and compensation, overhead and return on equity ratios. Beginning in the first quarter 2014, the Firm does not exclude FVA and DVA from its assessment of business performance; however, the Firm continues to present these non-GAAP measures for the periods prior to January 1, 2014, as they reflected how management assessed the underlying business performance of the CIB in those prior periods.



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