EX-99.1 2 dex991.htm CITI FINANCIAL SERVICES CONFERENCE PRESENTATION Citi Financial Services Conference Presentation
©2008 Discover Financial Services
Investor
Presentation
Citi Financial Services
Conference
January 29, 2008
Exhibit 99.1


2
©2008 Discover Financial Services
Notice
The following slides are part of a presentation by Discover Financial Services (the "Company") and are
intended to be viewed as part of that presentation. No representation is made that the information in these
slides is complete.  The presentation has been prepared solely for informational purposes, is neither an
offer to sell nor the solicitation of an offer to buy any security or instrument.
The information provided herein may include certain non-GAAP financial measures. The reconciliations of
such
measures
to
the
comparable
GAAP
figures
are
included
in
the
Company’s
Registration
Statement
on
Form
10,
as
amended,
the
Company’s
Form
10-Q
for
the
3
rd
Quarter
2007
and
the
Company’s
4
th
Quarter
Earnings Release furnished on Form 8-K dated December 20, 2007, each of which is on file with the SEC.
The presentation contains forward-looking statements. You are cautioned not to place undue reliance on
forward-looking statements, which speak only as of the date on which they are made, which reflect
management’s estimates, projections, expectations or beliefs at that time and which are subject to risks
and uncertainties that may cause actual results to differ materially. For a discussion of certain risks and
uncertainties
that
may
affect
the
future
results
of
the
Company,
please
see
"Special
Note
Regarding
Forward-Looking
Statements,"
"Risk
Factors,"
"Business
-
Competition,"
"Business
Regulatory
Matters"
and
"Management’s Discussion and Analysis of Financial Condition and Results of Operations" in the
Company’s Information Statement that is included as part of its Registration Statement on Form 10, as
amended,
and
the
Company’s
Form
10-Q
for
the
3
rd
Quarter
2007,
each
of
which
is
on
file
with
the
SEC.
The historical financial information prior to the Company’s spin-off from Morgan Stanley included in the
presentation has been derived from Morgan Stanley’s consolidated financial statements and does not
necessarily reflect what our financial condition, results of operations or cash flows would have been had
we operated as a separate, stand-alone company during such periods presented.


3
©2008 Discover Financial Services
David W. Nelms
CHIEF EXECUTIVE OFFICER
Today’s Agenda
Business Overview and Results
Segment Review
Capital Management
Conclusion


4
©2008 Discover Financial Services
U.K. cards issued by
Goldfish Bank
$4.4Bn receivables
Operating on MasterCard
and Visa networks
PULSE and Discover
Network third-party
payments business
4,500+ financial
institutions
3.8Bn transactions
$91.7Bn network volume
Discover cards issued on
Discover Network
6
th
largest issuer
$48.2Bn receivables
3
rd
largest U.S. merchant
network
International Card
Third Party
Payments
U.S. Card
Business Segments and Objectives
Grow third-party credit
and debit volume 18%+
Eliminate U.K. Loss
2.9% pretax ROMR
Maintain credit quality
Grow loans 4% –
8%
Objectives
Complete rollout of acceptance strategy
Note(s): All data as of November 30, 2007; full year results where applicable and receivables data on a managed basis


5
©2008 Discover Financial Services
Performance Against Objectives
Objectives
U.S. Card
2.9% pretax ROMR
Maintain credit quality
Grow loans 4 -
8%
Third-Party Payments
Grow credit and debit volume 18%+
International Card
Eliminate loss
4Q Results
(1)
28% volume growth
Turnaround actions being
implemented
2.8% pretax ROMR
3.84% charge-off rate
3.59% 30+ day delinquency
5% growth
Note(s):
(1)
Managed
basis


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©2008 Discover Financial Services
Prime Account Generation, Seasoned Customer Base
80%
72%
66%
57%
53%
43%
Discover
Citi
AMEX
BofA
Chase
Capital
One
Note(s):
(1)
Latest Master Trust balances as of 1/23/08; based on receivables
(2)
Weighted average tenure of the receivables that are assets of the Chase Issuance Trust
> 5 Years
Average FICO Score on
New Accounts
Portfolio Tenure
(1)
734
738
737
734
0
100
200
300
400
500
600
700
800
2004
2005
2006
2007
(2)


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©2008 Discover Financial Services
Lower Exposure in Difficult Housing Markets
Prime credit origination
Targeted geographic &
marketing criteria
Enhanced collections & credit
management / in-house capabilities
Focused on retention and growth
from base
Risk Mitigation Strategies
9%
12%
12%
15%
13%
17%
6%
6%
6%
8%
9%
15%
18%
18%
21%
22%
25%
6%
Discover
Capital
One
Chase
Citibank
Bank of
America
American
Express
California
Florida
Source: Latest Master Trust data as of 1/23/08
Note(s):
(1)
As
represented by Chase’s CHAIT Master Trust
(1)
Distribution of Receivables


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©2008 Discover Financial Services
0%
1%
2%
3%
4%
5%
6%
7%
2004
2005
2006
1Q07
2Q07
3Q07
4Q07
Discover
Chase
Capital One
AMEX
BofA
Strong Relative Credit Performance
Note(s): 
(1)
Discover fiscal year, all others calendar year
(2)
U.S. Card
(3)
Card Services
(4)
U.S. Consumer and Business Card
(5)
4Q07
based on earnings pre-release announced 1/10/08
Source:  SEC Filings
0%
1%
2%
3%
4%
5%
6%
7%
2004
2005
2006
1Q07
2Q07
3Q07
4Q07
Discover
Citigroup
Chase
Capital One
AMEX
BofA
(2)
(2)
(2)
(2,5)
(2)
(4)
Managed 30+ Day Delinquency Rate
(1)
(2)
(3)
(2)
(4)
(2,5)
Managed Charge-off Rate
(1)


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©2008 Discover Financial Services
Rising unemployment
Regional weakness in housing
Slower retail sales growth
U.S. Credit Outlook
Fiscal 2008 Outlook
Higher fee income
Lower funding costs
Lower expense ratio
Offsets
Estimated full year Discover Card     
charge-off
rate
of
4.75%
5.00%
(1)
Note(s):
(1)
Managed
basis


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©2008 Discover Financial Services
U.S. Card Profitability Through Prior Cycle
Note(s): Managed basis
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
2000
2001
2002
2003
2004
2005
2006
2007
Net Interest Margin
Pretax Return on Loan Receivables
Net Charge-off Rate
Prior cycle peak loss rate


11
©2008 Discover Financial Services
Charge-off and Funding Cost Drivers
Note(s):
U.S.
Card
Managed
basis
30+ Day Delinquency Rate
1-Month LIBOR
0%
1%
2%
3%
4%
5%
6%
7%
0%
1%
2%
3%
4%
5%
6%
7%
8%
2000
2001
2002
2003
2004
2005
2006
2007


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©2008 Discover Financial Services
5.4%
5.1%
2006
2007
Operating Cost Ratio
(1)
Expense Control
Progress in 2007 despite
charges for:
Spin-Off
Visa/MC litigation
Committed to reducing
operating cost ratio in 2008
Separation savings
Efficiency initiatives
Note(s):
(1)
Non-interest
expense
as
%
of
Total
Average
Loans;
U.S.
Card
Managed
basis


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©2008 Discover Financial Services
U.S. Receivables Growth
-5%
0%
5%
10%
15%
20%
25%
2004
2005
2006
1Q07
2Q07
3Q07
4Q07
Discover
Chase
(2)
Capital One
AMEX
BofA
(3)
Citi
Note(s): 
(1)
U.S. Card unless otherwise noted
(2)
Card
Services
(3)
U.S. Consumer and Business Card
Managed Receivables (YOY)
(1)
Source:
SEC
Filings


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©2008 Discover Financial Services
Differentiators For Profitable Growth
607
617
651
652
728
735
AMEX      Discover
Citi
Chase
Capital
One
BofA
41%
15%
16%
22%
18%
16%
18%
18%
16%
15%
17%
20%
25%
27%
26%
24%
43%
47%
41%
35%
4Q06
1Q07
2Q07
3Q07
4Q07
Discover
Chase
HSBC
Other
Cash Reward Mail Share
Unaided Issuer Brand Awareness
Customer Satisfaction
Brand and service advantage
vs. Visa/MasterCard issuers
Leading position in cash
rewards marketing
Source:
2007 J.D. Power Card Satisfaction Index
Source:
GfK
Arbor,
January
2007
Source:
Comperemedia
15%
23%
25%
28%
62%
63%
AMEX
Discover
Capital One
Citi
Chase
BofA


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©2008 Discover Financial Services
~100%
        Large        
Merchants
      Small      
Merchants
Merchant Acceptance
% of Visa/MasterCard Merchants
New Acceptance Strategy
Note(s):
(1)
“A
National
Retail
Census
of
Product
Distribution:
Credit
Cards”
GfK
NOP,
Spring
2006;
based
on
random
sampling
of
approximately 1% of U.S. retail and service establishments
(1)
~77%
3
rd
party
acquirer
opportunity
Sample Third-Party
Acquirers Signed
Third-Party Acquirer Timeline
2005
2009
Internal
Systems/Operations
Sign 3
rd
Party
Acquirers
2006
2007
2008
Implementation


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©2008 Discover Financial Services
Optimal Acceptance Model
Leverage acquirer scale
and coverage
Economics similar to Visa
and MasterCard
Network
Interchange
Acquirer assessments
~30% of volume
~85% of outlets
Indirect through acquirers
Outsourced Merchants
Retained Merchants
Joint marketing opportunities
Direct relationships and scale
provide efficiencies
Advantages
Network and acquiring
Expenses
Merchant discount
Merchant fees
Revenue
~70% of volume
~15% of outlets
Mix (target)
Direct
Relationship
New Model Payoff:
Higher Discover Card spend and balances
Greater appeal for third party issuers


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©2008 Discover Financial Services
1Q07
2Q07
3Q07
4Q07
Network Progress
Discover Network
PULSE
Third-Party Network Volume (Bn)
$24.5
$23.9
$21.2
$22.1
YOY
+28%
Discover
Network
(Proprietary)
$93.8Bn
Discover
Network
(Third Party)
$5.5Bn
PULSE
$86.2Bn
2007 Total Network Volume


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©2008 Discover Financial Services
PULSE
Primary Sources of Revenue
Switch fees for ATM, PIN POS and
signature debit transactions
Participation fees, connectivity fees,
and other product fees
Sample Issuers
Key Facts
Third
largest
PIN
debit
network
(1)
Over 4,500 issuers
Past 4 quarters: 2.3 billion transactions
25% volume growth 4Q07 vs. 4Q06
Value Proposition
A leader in U.S PIN POS acceptance
Highly competitive interchange
Leading issuer services
Broad product line
Note(s):
(1)
ATM & Debit News, EFT Data Book 2008 Edition


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©2008 Discover Financial Services
Discover Network
Primary Sources of Revenue
Merchant discount/acquirer
interchange
Issuer assessments and fees
Sample Issuers
Key Facts
One of only four U.S. signature networks
20+ issuers
2007 volume
$93.8 billion Discover Card
$5.5 billion third-party issuers
Value Proposition
Strong brand choice
Competitive interchange and
assessments
Robust product suite and acceptance
Unique marketing programs/features
Flexibility and ease of implementation


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©2008 Discover Financial Services
International Acceptance Partnerships
Long-term reciprocal
acceptance agreement signed
in May 2005
#1 network in China
70% better acceptance than
Visa/MasterCard in China
Long-term reciprocal
acceptance agreement signed
in August 2006
Leading global payment brand
based in Japan
Similar acceptance to
Visa/MasterCard in Japan


21
©2008 Discover Financial Services
2008 U.K. Outlook
Expect significantly lower loss in 2008
Removal of one-time charges
Fee and interest income opportunities
Expense and rewards savings opportunities
Business mix shift / shrinking portfolio


22
©2008 Discover Financial Services
International Card Turnaround
Credit Improvement
Actions
Tightened acquisition
underwriting, lines
based on new
scorecards (complete)
Enhanced line
management,
authorizations, cash
strategies (ongoing)
New collections
platform (complete)
In-sourcing of Goldfish
collections (complete)
Revenue Improvement
Actions
Risk based re-pricing of
cash and retail balances
(ongoing)
Introduction of annual
fees for rewards-based
products (ongoing)
Focus on fee product
cross sales (ongoing)
Shifting mix to profitable
revolvers (ongoing)
Expense Improvement
Actions
Consolidation of
operation centers
(complete)
Technology and
platform migrations
(complete)
Leveraging of Discover
vendors and
capabilities (ongoing)
Focus on IVR and
internet channels
(ongoing)


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©2008 Discover Financial Services
Funding and Liquidity
2%
7%
48%
43%
Deposits
Other Borrowings
External Secured Financing
ABS (Term and Private)
Total Managed Funding at 11/30/07
Discover Securitizations
Excess Spread
(2)
$8.8Bn cash
$2.75Bn capacity to
issue
AAA
ABS
(1)
$1.9Bn committed conduit capacity
$2.5Bn multi-year unsecured committed
credit facility
0%
2%
4%
6%
8%
10%
12%
Note(s):
(1)
$900MM AAA ABS issuance closed on 1/16/2008
(2)
U.S. Card; Interchange Subgroup
Contingent Liquidity
Sources at 11/30/07
$58.3Bn


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©2008 Discover Financial Services
Capital Management
Business growth requirements
Quarterly dividend of $0.06
Potential for highly targeted
acquisitions
Share repurchase 
($1Bn authorized)
Capital Uses
2007 Tangible Equity Ratio
Note(s):
(1)
Based upon tangible equity over net managed receivables
(2)
Assumes dividend maintained
(1)
(2)
10.1%
9.6%
9.4%
6/30
8/31
11/30


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©2008 Discover Financial Services
Conclusion –
Opportunity to Create Value
U.S. Card –
Strong profits and well-positioned for continued controlled growth
Payments –
Unique assets, rapidly growing
International Card –
Significant upside from turnaround
Strong capital generation