POWER OF ATTORNEY

KNOW ALL BY THESE PRESENTS, that the
undersigned hereby constitutes and appoints James M.
Quinlivan, Kelby Barton, Joshua W. Burnim, and
Brittany Kelly and certain other members or persons
associated with RightNow Technologies, Inc., and
each of them, with full authority to act without the
others, as the undersigned's true and lawful
attorneys-in-fact to:

(1)	execute for and on behalf of the
undersigned, in the undersigned's capacity as a
reporting person pursuant to Section 16 of the
Securities Exchange Act of 1934, as amended (the
"Exchange Act"), and the rules thereunder, of RightNow
Technologies, Inc. (the "Company"), Form ID and Forms
3, 4 and 5 in accordance with Section 16(a) of the
Exchange Act;

(2)	do and perform any and all acts for and
on behalf of the undersigned which may be necessary or
desirable to complete and execute any such Form ID and
Form 3, 4 or 5 and file such form with the United
States Securities and Exchange Commission and any
stock exchange or similar authority or organization;
and

(3)	take any other action of any type
whatsoever in connection with the foregoing which, in
the opinion of any of such attorneys-in-fact, may be
of benefit to, in the best interest of, or legally
required of, the undersigned, it being understood that
the documents executed by any of such attorneys-in-
fact on behalf of the undersigned pursuant to this
Power of Attorney shall be in such form and shall
contain such terms and conditions as any of such
attorneys-in-fact may approve in the sole discretion
of any of such attorneys-in-fact.

The undersigned hereby grants to each such
attorney-in-fact full power and authority to do and
perform any and every act and thing whatsoever
requisite, necessary, or proper to be done in the
exercise of any of the rights and powers herein
granted, as fully to all intents and purposes as the
undersigned might or could do if personally present,
with full power of substitution or revocation, hereby
ratifying and confirming all that any of such
attorneys-in-fact, or the substitute or substitutes of
any of such attorneys-in-fact, shall lawfully do or
cause to be done by virtue of this Power of Attorney
and the rights and powers herein granted. The
undersigned acknowledges that the foregoing attorneys-
in-fact, in serving in such capacity at the request of
the undersigned, are not assuming, nor is the Company
assuming, any of the undersigned's responsibilities to
comply with Section 16 of the Exchange Act.

This Power of Attorney shall remain in full
force and effect until the undersigned is no longer
required to file Forms 3, 4 and 5 with respect to the
undersigned's holdings of and transactions in
securities issued by the Company, unless earlier
revoked by the undersigned in a signed writing
delivered to the foregoing attorneys-in-fact.

IN WITNESS WHEREOF, the undersigned has
caused this Power of Attorney to be executed as of
this 9th day of March 2011.

Signature: /s/ Susan Gianforte

STATE OF Montana  )
: ss.
County of Gallatin  )

On this 9th day of March, 2011, before me, the
undersigned, a Notary Public for the State of Montana,
personally appeared Susan Gianforte, known to me to be the
person whose name is subscribed to the within
instrument and acknowledged to me that he executed
the same.

IN WITNESS WHEREOF, I have hereunto set my hand and
seal this day and year first above written.

Signature: /s/ Sandra L. Fischer

NOTARY PUBLIC FOR THE STATE OF Montana
Printed name:  Sandra L. Fischer
Residing at:  Bozeman
My commission expires:  March 29, 2011