SEC Form 3
FORM 3 UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

INITIAL STATEMENT OF BENEFICIAL OWNERSHIP OF SECURITIES

Filed pursuant to Section 16(a) of the Securities Exchange Act of 1934
or Section 30(h) of the Investment Company Act of 1940
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1. Name and Address of Reporting Person*
RGM Capital, LLC

(Last) (First) (Middle)
9010 STRADA STELL COURT
SUITE 105

(Street)
NAPLES FL 34109

(City) (State) (Zip)
2. Date of Event Requiring Statement (Month/Day/Year)
12/02/2011
3. Issuer Name and Ticker or Trading Symbol
Support.com, Inc. [ sprt ]
4. Relationship of Reporting Person(s) to Issuer
(Check all applicable)
Director X 10% Owner
Officer (give title below) Other (specify below)
5. If Amendment, Date of Original Filed (Month/Day/Year)
12/02/2011
6. Individual or Joint/Group Filing (Check Applicable Line)
Form filed by One Reporting Person
X Form filed by More than One Reporting Person
Table I - Non-Derivative Securities Beneficially Owned
1. Title of Security (Instr. 4) 2. Amount of Securities Beneficially Owned (Instr. 4) 3. Ownership Form: Direct (D) or Indirect (I) (Instr. 5) 4. Nature of Indirect Beneficial Ownership (Instr. 5)
Common Stock, par value $0.0001 per share 6,036,351(1)(2) I By private limited partnerships and separately managed accounts(1)
Table II - Derivative Securities Beneficially Owned
(e.g., puts, calls, warrants, options, convertible securities)
1. Title of Derivative Security (Instr. 4) 2. Date Exercisable and Expiration Date (Month/Day/Year) 3. Title and Amount of Securities Underlying Derivative Security (Instr. 4) 4. Conversion or Exercise Price of Derivative Security 5. Ownership Form: Direct (D) or Indirect (I) (Instr. 5) 6. Nature of Indirect Beneficial Ownership (Instr. 5)
Date Exercisable Expiration Date Title Amount or Number of Shares
1. Name and Address of Reporting Person*
RGM Capital, LLC

(Last) (First) (Middle)
9010 STRADA STELL COURT
SUITE 105

(Street)
NAPLES FL 34109

(City) (State) (Zip)

Relationship of Reporting Person(s) to Issuer
Director X 10% Owner
Officer (give title below) Other (specify below)
1. Name and Address of Reporting Person*
Moses Robert G

(Last) (First) (Middle)
RGM CAPITAL, LLC
9010 STRADA STELL COURT, SUITE 105

(Street)
NAPLES FL 34109

(City) (State) (Zip)

Relationship of Reporting Person(s) to Issuer
Director X 10% Owner
Officer (give title below) Other (specify below)
Explanation of Responses:
1. This Form 3 is filed jointly by Robert G. Moses and RGM Capital, LLC (RGM). The securities reported on this Form 3 are either held in the name of private investment limited partnerships, of which RGM is the general partner, or in the name of separately managed accounts for which RGM is investment manager. By virtue of his position as the managing member of RGM, Mr. Moses may be deemed to own the securities reported in this Form 3. Mr. Moses and RGM disclaim beneficial ownership of the securities reported on this Form 3 except to the extent of their pecuniary interest therein.
2. The correct shareholding by RGM Capital, LLC and related entities of Support.com Common Stock, par value $0.0001 per share, is 6,036,351 as of 12/2/2011.
By RGM Capital, LLC 12/02/2011
By Robert G. Moses on behalf of RGM Capital, LLC 12/02/2011
** Signature of Reporting Person Date
Reminder: Report on a separate line for each class of securities beneficially owned directly or indirectly.
* If the form is filed by more than one reporting person, see Instruction 5 (b)(v).
** Intentional misstatements or omissions of facts constitute Federal Criminal Violations See 18 U.S.C. 1001 and 15 U.S.C. 78ff(a).
Note: File three copies of this Form, one of which must be manually signed. If space is insufficient, see Instruction 6 for procedure.
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