-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, O9Mp8FrS+yqjSh6S+ceo4DlDhjxQ2elwO6fcRyaMI6VHAlGkDkUajtGVLojEzj+w Ek9W1PN4iQ+ONJZnH35+nw== 0000950129-06-003082.txt : 20060327 0000950129-06-003082.hdr.sgml : 20060327 20060324202733 ACCESSION NUMBER: 0000950129-06-003082 CONFORMED SUBMISSION TYPE: 10-K PUBLIC DOCUMENT COUNT: 12 CONFORMED PERIOD OF REPORT: 20051231 FILED AS OF DATE: 20060327 DATE AS OF CHANGE: 20060324 FILER: COMPANY DATA: COMPANY CONFORMED NAME: INX Inc CENTRAL INDEX KEY: 0001020017 STANDARD INDUSTRIAL CLASSIFICATION: WHOLESALE-COMPUTER & PERIPHERAL EQUIPMENT & SOFTWARE [5045] IRS NUMBER: 760515249 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 10-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-31949 FILM NUMBER: 06710525 BUSINESS ADDRESS: STREET 1: 6401 SOUTHWEST FREEWAY CITY: HOUSTON STATE: TX ZIP: 77074 BUSINESS PHONE: 7137952000 MAIL ADDRESS: STREET 1: 6401 SOUTHWEST FREEWAY CITY: HOUSTON STATE: TX ZIP: 77074 FORMER COMPANY: FORMER CONFORMED NAME: I SECTOR CORP DATE OF NAME CHANGE: 20010712 FORMER COMPANY: FORMER CONFORMED NAME: ALLSTAR SYSTEMS INC DATE OF NAME CHANGE: 19960730 10-K 1 h34354e10vk.htm INX INC. - 12/31/2005 e10vk
Table of Contents

 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Form 10-K
 
     
þ
  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the fiscal year ended December 31, 2005
     
           Or
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
Commission file number: 1-31949
 
INX Inc.
(Exact name of Registrant as specified in its charter)
     
Delaware
  76-0515249
(State of Incorporation)   (I.R.S. Employer
Identification No.)
6401 Southwest Freeway
Houston, TX
  77074
(Zip code)
(Address of principal executive offices)    
 
Registrant’s telephone number: (713) 795-2000
 
Securities registered pursuant to section 12(b) of the Act:
 
     
Title of Each Class
 
Name of Each Exchange on Which Registered
 
Common stock, par value $0.01
  American Stock Exchange
Warrants to purchase common stock
  American Stock Exchange
 
Securities registered pursuant to Section 12(g) of the Act:
None
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes o     No  þ
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes o     No  þ
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months, and (2) has been subject to such filing requirements for the past 90 days.  Yes  þ     No  o
 
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. þ
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one): Large Accelerated Filer  o     Accelerated Filer  o     Non-accelerated Filer  þ
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes  o     No  þ
 
The aggregate market value of the voting stock held by non-affiliates of the registrant, based upon the closing price of the common stock on June 30, 2005 as reported on the American Stock Exchange was approximately $30,571,992.
 
The number of shares of common stock, $0.01 par value, outstanding as of March 3, 2006 was 6,050,234.
 
DOCUMENTS INCORPORATED BY REFERENCE
 
Portions of the definitive Proxy Statement for the registrant’s 2006 Annual Meeting of Shareholders have been incorporated by reference into Part III of this Annual Report on Form 10-K.
 


 

 
INX Inc.

FORM 10-K
For the Year Ended December 31, 2005

TABLE OF CONTENTS
 
             
        Page
 
  Business   3
  Risk Factors   14
  Properties   20
  Legal Proceedings   20
  Submission of Matters to a Vote of Security Holders   20
 
  Market for Registrant’s Common Equity and Related Stockholder Matters   22
  Selected Financial Data   24
  Management’s Discussion and Analysis of Financial Condition and Results of Operations   24
  Quantitative and Qualitative Disclosures About Market Risk   42
  Financial Statements and Supplementary Data   43
  Changes In and Disagreements With Accountants on Accounting and Financial Disclosure   69
  Controls and Procedures   69
 
  Directors and Executive Officers of the Registrant   70
  Executive Compensation   70
  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters   70
  Certain Relationships and Related Transactions   70
  Principal Accountant Fees and Services   70
 
  Exhibits and Financial Statement Schedules   70
  71
  72
 Amendment Five to Systems Integrator Agreement
 Amendment Six to Systems Integrator Agreement
 Amendment Seven to Systems Integrator Agreement
 Amendment Eight to Systems Integrator Agreement
 Consent of Grant Thornton LLP
 Rule 13a-14a/15d-14a Certification of Chairman and CEO
 Rule 13a-14a/15d-14a Certification of CFO
 Section 1350 Certification of CEO
 Section 1350 Certification of CFO
 Report of Independent Certified Public Accountants


Table of Contents

 
PART I
 
Item 1.   Business
 
Special Notice Regarding Forward-Looking Statements
 
This report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 relating to future events or our future financial performance including, but not limited to, statements contained in “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Readers are cautioned that any statement that is not a statement of historical fact, including but not limited to, statements which may be identified by words including, but not limited to, “anticipate”, “appear”, “believe”, “could”, “estimate”, “expect”, “hope”, “indicate”, “intend”, “likely”, “may”, “might”, “plan”, “potential”, “seek”, “should”, “will”, “would”, and other variations or negative expressions thereof, are predictions or estimations and are subject to known and unknown risks and uncertainties. Numerous factors, including factors that we have little or no control over, and factors that we may not be able to anticipate, may affect our actual results and may cause actual results to differ materially from those expressed in the forward-looking statements contained herein. In evaluating such statements, readers should consider the various matters identified in “Item 1. Risk Factors”, which are some of the factors that could cause actual events, performance or results to differ materially from those indicated by such statements.
 
General
 
We are a provider of IP communications solutions for enterprise-class organizations such as corporations, schools and federal, state and local governmental agencies. We provide solutions based primarily on Cisco Systems, Inc. (“Cisco”) technology and provide our customers with implementation and support services. We believe that our focus and expertise enables us to better compete in the markets that we serve. Because we have significant experience implementing and supporting the critical technology building blocks of Internet Protocol (“IP”) telephony systems for enterprises, we believe we are well positioned to deliver superior solutions and services to our customers.
 
The convergence of data, voice, and video into a single seamless IP communications infrastructure is increasingly responsible for driving business benefits through improved business operations. The foundation of a converged communication platform is a robust, secure, high-performance, high-availability IP network infrastructure. As part of our commitment to full life-cycle solutions for our customers, we are dedicated to excellence not only in IP telephony voice communications but also in the underlying network infrastructure components upon which IP telephony depends.
 
The IP communications solutions we offer are “Cisco-centric,” meaning they are based primarily on the products and technology of Cisco. These solutions include design, implementation and support of LAN/WAN routing and switching, IP telephony, voice over IP (“VoIP”), network security, network storage and wireless networks. We offer a full suite of advanced technology solutions that support the entire life-cycle of IP communications. We design, implement, and support IP telephony infrastructure with a special emphasis on the call flow, messaging, and enablement layers. Enablement layers include network embedded services such as wireless, storage, security, encryption and filtering and packet-shaping. Our solutions are designed with the complete life-cycle of our customer’s IP communications infrastructure in mind. Within a finite set of practice areas, we have standardized our design, implementation, and post-implementation support processes to drive a reliable and scaleable solution that can be tailored directly to meet the business objectives of our clients. Because of our substantial experience and technical expertise in the design, implementation and support of IP communications solutions, we believe we are well-positioned to take advantage of what we believe to be the growing trend of implementation by enterprise organizations of IP telephony and VoIP technology.
 
The market for IP communications solutions is extremely competitive. We compete with larger and better financed entities. We currently have thirteen physical offices, which are located in Texas, California, Idaho, Louisiana, New Mexico, Oregon, Washington and Washington DC. We primarily market to enterprise-class organizations headquartered in or making purchasing decisions from markets that we serve with branch offices. We plan to continue to


3


Table of Contents

expand throughout the U.S. by establishing additional branch offices in other markets, either by opening additional new offices or through acquisition.
 
We derive revenue from sales of both products and services. In 2005, 2004 and 2003, sales of products made up 89.5%, 91.9% and 91.5% of total revenue and services revenues made up 10.5%, 8.1% and 8.5% of total revenue.
 
Industry
 
IP Telephony and Convergence
 
IP telephony is a general term for an existing and rapidly expanding technology that uses an IP network to perform voice communications that have traditionally been conducted by conventional private branch exchange (“PBX”) telephone systems used by enterprises and by the public switched telephone network (the “PSTN”). IP telephony uses IP network infrastructure, such as a local area network (“LAN”) or a wide area network (“WAN”) to replace the telephony functions performed by an organization’s PBX telephone system. “Convergence” is a term generally used to describe the manner in which voice and video communications technology is converging with data communications onto the IP network. “IP communications” is a term generally used to describe data, voice and video communications using an IP network. In addition to offering potential long-term cost savings, implementation of IP telephony allows enterprises to reap other benefits of participating in the growing trend of convergence.
 
In the traditional enterprise communications model, different types of communication have been conducted by different means:
 
  •  data communication has been performed using LAN/WAN IP network infrastructure, including the Internet;
 
  •  telephone/voice communication has been conducted using traditional circuit-switched PBX systems and the PSTN; and
 
  •  video communications have often been accomplished using stand-alone video conferencing systems using either multiple circuit-switched telephone lines over the PSTN or using data network communications.
 
In contrast, the converged communications model enables data, voice and video to be carried by a single IP network infrastructure. Converged IP telephony and data communication over IP network infrastructures is already being used by many enterprises, and the trend is building rapidly.
 
Today, implementation of converged IP telephony and data communications networks can offer both significant long-term cost savings and increased productivity to enterprises. Among the potential long-term savings that an enterprise might experience are:
 
  •  elimination of redundant traditional telephone line circuits and cabling systems as internal voice communications move to the enterprise’s IP-based network cabling system;
 
  •  reduced cost resulting from consolidation of PSTN circuits to a central location so that all external communications to and from the enterprise occur through fewer or only one point of interface to the PSTN;
 
  •  more efficient support of telephone and data functions by a single support organization rather than multiple service providers and in-house support departments;
 
  •  simplified administration and lower costs for moves, adds and changes of the telephone system because an IP telephony handset can be moved or changed within an enterprise without rewiring the PBX or re-programming the telephone number as is required in a conventional PBX system; and
 
  •  elimination or reduction of long distance toll charges as enterprises operating a converged solution move their internal voice communications to the fixed-cost data network that often already exists between the enterprise’s remote facilities.
 
IP telephony as implemented by most enterprises often requires upgraded or new IP network infrastructure. Older networks designed solely for data communications are inadequate to accommodate IP telephony functions featuring the quality of telephony service demanded by most customers. To meet the demands of voice communications delivered across an IP network, the network infrastructure must be able to distinguish between data communication


4


Table of Contents

packets and voice communication packets. It must also be capable of prioritizing and allocating the use of system resources between voice and data to achieve the quality of service required for voice and video communications.
 
As the use of IP telephony has become more prevalent over the past few years, the IP network technology environment has evolved, and we believe it will continue to evolve. Enterprise-class organizations today demand more from their IP network than ever before. Traditionally, network infrastructure was focused on achieving connectivity as its initial goal of networking. Now that reliable, quality connectivity has been achieved, business requirements have surpassed the desire for mere connectivity. IP-based voice, wireless communications, and network security represent a new breed of network-based applications that will position the IP network infrastructure to perform higher level, more complex problems and positively impact business productivity.
 
Until recently, the networking industry has treated network operations as “a sum of individual parts” that have not operated holistically. The approach has been to create point product solutions through the creation of individual products, uniquely designed to solve single problems, one at a time. These products, each with their unique design, have demanded individual administration, management, maintenance, sparing, and optimization that has created a challenging and expensive infrastructure.
 
We believe that over the coming years IP network infrastructure will move toward a technology environment in which there is a dependency between the component parts of the network that maintain relationships through time and change; a fully cooperating system that is flexible, stable, and predictable and more easily managed.
 
As a result of recently adding deterministic technologies to the IP network, the networking industry has begun to take its first unified steps toward building a system of products that more fully cooperate in their mission of moving payloads across an arrangement of networks. This has required that the IP network infrastructure evolve from route-specific performance to endpoint-to-endpoint performance, from route-level resiliency to service-level resiliency and from box-level management to system-wide management.
 
We believe that as the network evolves to perform higher-level functions the complexity of the IP network infrastructure, by necessity, will increase. As the network becomes more complex, the role of network architecture design, business process-mapping, policy decision making, implementation and ongoing service and support play increasingly important roles.
 
The Evolution to the “Business Ready Network”
 
We believe the IP network will evolve to what we refer to as a “business ready network” environment over time. By evolving from network architectures comprised solely of interacting devices to architectures that provide pervasive services and then to fully application-aware infrastructures, the corresponding business value grows from simply offering essential services to a network that enables and ultimately optimizes the organization.
 
The initial stage of the evolution towards the business ready network involves providing business essential functionality through a network of converged infrastructure “synergistic devices.” The network architecture during this current phase contains synergistic devices that must be fully interoperable and based on open standards and protocols in order to build a foundation upon which further phases of the business ready network can be built. During this phase of network evolution the network of devices must be fully functional, bringing to bear the full range of capabilities necessary for the business’ communications needs. As the network becomes the focal point of mission-critical communications and applications it must be fully available, with minimal downtime.
 
The network must also be converged. It is no longer feasible or practical to operate and maintain separate infrastructures for data, voice and video communications. A converged network not only brings these services onto a common IP-based network, but also opens the door for the next phases of the evolution by providing network characteristics such as quality of services to all applications riding on the network.
 
In a second phase of the evolution towards the business ready network, which we believe is beginning now, the network infrastructure begins to incorporate what we call “pervasive services” that truly become “business enabling” rather than simply providing business essential services. By our definition, a “business ready network” is integrated, accessible, flexible, transparent and highly secure. Network technologies such as security, storage,


5


Table of Contents

voice and wireless are what we refer to as pervasively available network services. They are services that are available to, and needed by, many other resources on the network.
 
In a future phase of network evolution, we believe the IP network will become the application delivery platform of choice. In this phase, in which the network infrastructure is characterized by being aware, collaborative, and borderless, applications take full advantage of the network to provide business optimizing solutions. The power of pervasive services is further enhanced as applications become fully aware of their availability and can thereby inherently take advantage of these services to optimize the way business gets done. By breaking applications out of their individual silos of data and functionality and enabling them to be collaborative, business workflows and processes become much more meaningful and efficient. In this future phase of network evolution, the IP network enables applications to become “borderless” in a number of ways, including the virtualization of resources such as storage, CPU and computer memory residing anywhere on the network as well as the breaking down of borders between business process and their dependant information
 
Converged Infrastructure
 
The Business Ready Network is built on a foundation of devices that are specifically built to move and deliver payloads across a system of networks in a predictable manner. Deterministic payloads such as voice and video are being combined with data over IP network infrastructure to consolidate network costs and overlaps. As the network becomes more of an integrated and robust machine and less merely a number of components joined together, infrastructure design is evolving from one that is based on “point” solutions to one that operates at a “system” level. Previous specialized components, such as routers and switches, are no longer adequate to perform at a route-level resiliency but must evolve to operate at a service-level resiliency. Device-level management, therefore, must be system-wide. The integration of the traditional data network infrastructure and the call-flow layer required to enable voice on the network has enabled a system that is more aware, more capable and more empowered to cooperate with itself and the resources attached to it.
 
Once an organization’s voice communications is placed on the IP network its data network becomes its voice communications network. The “IP telephony” systems, including management systems, voice gateways, and messaging systems, are not only easier to set up than traditional PBX telephone system features, they save time and boost productivity. VoIP is commonly an enterprise organization’s first move toward a converged solution.
 
Unified messaging solutions allow a user to decide how and when they will receive messages. Unified messaging allows for retrieval of any communication form by any method, such as accessing voice messages from a computer or text e-mail, converted to speech, over the phone. This provides a greater level of control over communications, improving organizational productivity. Unified messaging is typically an enterprise organization’s second move toward a more completely converged solution.
 
Video communications that are seamlessly integrated into voice communications recently became available and are becoming more feasible, but are not yet popular, in part because video communications require more expensive endpoints (telephone handsets) and uses substantial network bandwidth. Over time, as network bandwidth improves and as high quality touch screen video endpoints become less expensive, we believe that integrated voice and video communications will become more popular.
 
Pervasive Services
 
Network technologies such as security, storage, voice and wireless are what we refer to as pervasively available network services. They are services that are available to, and needed by, many other resources on the network. A network that provides more efficient and flexible use of the resources attached to it is one that is more closely tied to, aware of, and responsive to the needs of its applications and devices. Today, service-level innovation baselines include: IPv6, quality-of-service (“QOS”), multicasting, network security and network management. Each of these services exists to provide an extension throughout the network that globally supports an organization’s storage, wireless and IP communications initiatives.


6


Table of Contents

Security
 
Network security is progressively moving from a tertiary issue to a central component of information and communications technology architecture. Traditionally, much of the focus has been on securing the network edge through firewalls on Internet and Extranet connections. But business and technology drivers are dictating that security, like other services, be applied pervasively throughout the entire network infrastructure. Among the issues facing enterprise organizations today are the following:
 
  •  The ease with which attacks can be initiated through freely available tools. These attacks are as likely to come from inside the network as they are from the Internet.
 
  •  The increased number of users utilizing laptops and other mobile devices that may become infected while outside the controls of the network further complicates security issues once mobile users reconnect within the network, behind the firewall.
 
  •  In order to support mobile users, organizations are deploying more and more wireless solutions that create another network access point easily compromised by malicious users if not secured properly.
 
  •  While more difficult to exploit than wireless networks, unused network ports that are not properly secured are another potential network access point available to zealous hackers that are able to physically connect to such ports.
 
  •  Many organizations want to grant limited access to guests, consultants, and others while protecting their critical infrastructure from these “less trusted” users.
 
  •  There is an increasing trend towards criminal activity via network attacks; it is no longer an issue of only “industrial espionage” or vandalism.
 
  •  As security needs increase, the complexity of security solutions increases, requiring well designed solutions.
 
  •  Many organizations have policies driven by regulatory and compliance requirements (such as HIPPA and Sarbanes-Oxley) that dictate enhanced security stances.
 
Pervasive security solutions address these needs by weaving security throughout the information and communications technology infrastructure that go beyond the network edge in a number of ways. By making “policy enforcement points” ubiquitous and managing them centrally the security architecture can be designed to meet far wider threat characteristic than traditional designs. As users and systems are authenticated at the edge of the network their access can be appropriately designed for their requirements. Pervasive security systems allow the proper individuals to access the proper resources while guarding those same resources against accidental or deliberate compromise, and the consequent loss of access, and do so in an efficiently managed manner. As security becomes pervasive throughout the IP network architecture it is no longer a separate requirement but rather something that every device performs to some greater or lesser degree.
 
Storage
 
Pervasive storage solutions are an essential component of a business ready network. Business continuance embodies the necessity and ability to efficiently consolidate data and manage, replicate, and mirror information in order to eliminate points of failure that occur during downtime or loss of information. To meet this challenge, technology is evolving from storage that is directly attached to and incorporated within a server and other forms of isolated storage networks to converged and intelligent network storage solutions delivering substantial performance and cost benefits. The need for improved productivity as well as regulatory requirements have accelerated the need for enterprise organizations to protect data, rapidly recover applications, and maintain uninterruptible access to information. This has caused storage requirements to grow at a dramatic pace as business process continues to depend on its applications.
 
Information, or data, can be classified by criticality, age, and the level of accessibility required. Such a lifecycle-oriented management approach allows an organization to prioritize and make intelligent decisions about the logistics and economics of how to manage different data types. This architecture enables operational


7


Table of Contents

efficiencies of data and applications by providing intelligence embedded in the network infrastructure, and provides flexibility of data access integrated into the network.
 
Voice
 
To the extent that voice is integrated into every part of the network, the role of voice also extends across that network. Already part of video conference and telephone conversations, voice will become part of e-mail, documents, and Web URLs distributed inside and outside of an organization. This means creating a new standard for business applications. Voice communications will no longer sit on top of the network as a separate application but will be woven into the fabric of the network. Just as a word processing or e-mail application is aware of the qualities of a URL and can enable such URL to open a web browser that will redirect the user to specific information, so will voice become embedded into applications as a level of business logic. The result is a network that enhances efficiency of communication by allowing all of the communication devices within it to become easily available.
 
Wireless
 
Wireless connectivity to the IP network, as it continues to proliferate within offices, Wi-Fi hotspots in airports, coffee shops, and even on public transportation, is now becoming a mainstream service. This fact is demonstrative of Internet connectivity transpiring to a pervasive service. Although wireless solutions are becoming as readily available as electrical power and phone service, deployment of these pervasive wireless networks through the enterprise still presents a myriad of challenges.
 
The ease of access to a wireless network, while beneficial for public hotspots, becomes a challenge in securing against unauthorized usage while still providing appropriate levels of access for legitimate users. Likewise, the low-cost and low-complexity of consumer wireless products increases the likelihood that user’s will create unsecured wireless networks by simply connecting an access point to an open port on an enterprise organization’s network. Within the complexity of an organization, different classes of security must be established to differentiate between internal systems for authorized uses and basic Internet access to guests.
 
Increased availability of advanced IP network services that demand QOS, such as VoIP and IP telephony on Wi-Fi capable devices, demand QOS on wireless networks. Roaming throughout a building or campus must not only be secure, but seamless. Management of large scale wireless deployments can quickly become unwieldy, especially if access points are deployed as individually configured devices and not as an integrated, centrally managed system. Many organizations have policies driven by regulatory and compliance requirements (such as HIPPA, FIPS compliance and Sarbanes-Oxley) that dictate advanced security requirements for wireless networks. Pervasive wireless solutions meet the needs of the enterprise in providing secure, ubiquitous network access by making the wireless network a seamless extension of the entire network infrastructure.
 
Our Business
 
We serve enterprise-class organizations to intelligently deploy advanced networking technologies in a way that maximizes their investments. We are a top provider of Cisco’s advanced technology solutions, both in terms of the volume of these technologies deployed and in terms of positive customer experiences as evidenced by Cisco’s customer satisfaction surveys. We design, implement and support, for our enterprise-class organization customers, IP network routing and switching, VoIP, network security, network storage, wireless and other advanced network technologies.
 
As one of the earliest entrants to VoIP integration and support, we have successfully deployed and supported IP telephony solutions for a large and diverse customer base. We offer a complete range of products and services for Cisco-centric IP telephony solutions. Until approximately two years ago, most IP telephony solutions work we performed for customers involved our customer testing the technology rather than full-scale implementation of IP telephony. As the market for IP telephony solutions for enterprises continues to mature from testing to full scale deployment, we believe that offering a comprehensive range of products and services to our customers will be critical in differentiating us from our competitors.


8


Table of Contents

Products
 
We generate revenue from the sale of products. The products we sell consist principally of network infrastructure components manufactured by Cisco, including routing and switching equipment, and related Cisco software, including Cisco Call Manager IP telephony Software. We also offer other manufacturer’s products to augment Cisco technology, including storage solution products from Network Appliance and EMC and software applications from various third party providers.
 
Recently we began developing, manufacturing and offering our own “custom IP products” based on Cisco technology, which we are marketing under the trade name Routesteptm Communications, but we have not yet generated any material revenue from these new products. These custom IP products are specialized products made to address highly specialized requirements of specific market segments. We believe we will be able to generate higher gross margins on sales of our custom IP products, as compared to the gross margin resulting from our reselling other manufacturer’s products, if and when we begin generating revenue from sales of these products. There can be no assurance that we will be successful marketing these new products.
 
We have historically generated approximately 12% to 15% gross margin on sales of these products. Gross margin on product sales was 13.6%, 15.1% and 12.4% for 2005, 2004 and 2003, respectively. Product sales revenue grew 51.9%, 56.6% and 57.8%, and made up 89.5%, 91.9% and 91.5% of total revenue in 2005, 2004 and 2003, respectively.
 
Services
 
We generate services revenue by providing services to our customers. We provide two basic categories of service, implementation services such as design and implementation services, and post-sale support services. Gross margin on services revenue was 29.2%, 33.4% and 29.6% for 2005, 2004 and 2003, respectively. Services revenue grew 103.0%, 48.6% and 141.8%, and made up 10.5%, 8.1% and 8.5% of total revenue in 2005, 2004 and 2003, respectively.
 
Design and Implementation Services
 
We design and implement Cisco-centric IP communications solutions. These solutions include design, implementation and support of VoIP, LAN/WAN routing and switching, network security, and wireless networks, as well as support services other than our NetSurant® long-term support services discussed separately below. To provide these services, we employ highly trained network engineering staff, who are trained and experienced in both large, complex network infrastructure technology as well as Cisco IP telephony technology. We have developed not only expertise in the area of enterprise IP telephony solutions and converged communications, but also methodologies for designing and implementing large, complex, converged communications infrastructures for enterprise-class organizations.
 
During 2001 and 2002, as the move towards IP telephony technology by enterprises began to develop, the majority of our customer engagements were limited to the installation of pilot projects in which our customers tested the technology. These types of projects required long selling cycles, substantial pre-sale involvement by skilled engineers and significant IP network design and upgrade services. Our IP telephony implementation services were a comparatively small component of the total services we provided in these pilot projects because our customers were implementing only relatively small “test” sites. These projects were characterized by sporadic services revenue and generally depressed gross margin for our services because significant amounts of our engineering staff time was utilized in “pre-sales” support activities showing the customer that the technology worked. Additionally, our engineering staff was often not fully utilized between projects during this period. During 2003 and 2004 customers began to adopt IP telephony technology and we began to perform full implementations of the technology, which has resulted in our ability to more fully employ our engineering staff. During 2005 we saw what we believe to be the beginnings of the movement towards what we call “mass adoption” or “full adoption” of IP telephony technology, with fewer customers “testing” the product and more of our customer engagements involving moving customers towards actual implementation of IP telephony. This increased demand has improved our implementation services revenue and gross margin. Gross margin on our implementation services revenue was 29.1%, 38.4% and 32.2% for 2005, 2004 and 2003, respectively.


9


Table of Contents

Implementation services revenue grew 96.6%, 42.9% and 141.2%, and made up 92.9%, 95.9% and 99.8% of total services revenue in 2005, 2004 and 2003, respectively.
 
Post-Implementation Support Services
 
In our view, there are essentially two primary support models offered by competitors for IP telephony: the current model used to support traditional PBX systems and the model used to support data networks. We believe that neither the traditional PBX telephone support model nor the existing computer data network support model best suits the needs of customers operating a converged communications infrastructure. We have created a specialized support model for supporting Cisco-centric IP-based converged communications systems, which we have branded under the NetSurant® name. These services include remote monitoring and management of the customer’s IP telephony and network infrastructure equipment and related applications. These NetSurant® services are performed using specialized toolsets and a network support center with technical staff that are specifically trained and experienced in the area of Cisco IP telephony and complex, state-of-the-art IP network infrastructure. Customers are notified of system problems and we solve the problems detected either remotely or onsite.
 
Several years ago, when most customers were only testing IP telephony technology, rather than utilizing IP telephony enterprise-wide for their primary voice communication system, post-implementation support services were not a high priority for those customers. But as customers transition to the full implementation of IP telephony, we believe that post-implementation support of their converged IP communications infrastructure will become essential for them. Additionally, we believe that the quality of support services is likely to become among the more significant factors for enterprise-class customers when they are choosing a service provider. Through our branded NetSurant® service offering we believe we are positioned to provide support services that enterprise-class organizations desire and require.
 
In order to provide our NetSurant® post-sale support services we were required to make an investment in certain technology products and infrastructure, and in building and staffing a network support center, which we did in 2003. These direct costs of providing the NetSurantservices initially resulted in negative gross profit margin on NetSurant® support services, but as NetSurantsupport services have grown, gross margins became positive. There is a relatively high fixed cost associated with offering NetSurantservices, but such costs do not increase in proportion with increases in NetSurant® support services revenues. Therefore, we expect that as NetSurant® revenue continues to grow that gross margin on NetSurant® revenue will continue to improve and that NetSurant® will provide operating profits. The improvement in NetSurant® gross margin, and the relatively higher growth of NetSurant® support services revenue, relative to implementation and support services revenue, has resulted in our gross margins on services revenue improving. Gross margin on our NetSurant® support services revenue was negative in 2004, when we were first beginning to offer NetSurant® support services, but improved to 29.9% for 2005. NetSurant® support services revenue made up an immaterial portion of our total services revenue in 2003 but grew 255.3% and 2,450.0%, to make up 7.1% and 4.1% of total services revenue in 2005 and 2004, respectively.
 
Why We Offer Cisco-Centric IP telephony Solutions Exclusively
 
We offer only Cisco-centric network infrastructure solutions and Cisco-centric IP telephony solutions. We choose to do this because we believe it enables us to compete more effectively for large Cisco-centric IP telephony projects. Our sales force works closely with Cisco’s sales organization to identify and close IP telephony projects. By deliberately refraining from selling products that are competitive with Cisco’s products, we believe our relationship with Cisco is enhanced, and our sales staff and sales management, as well as our engineering staff, are more focused and knowledgeable about the products we sell.
 
We believe that most sales of Cisco IP telephony systems are market share gains by Cisco. This is because Cisco only entered the voice communications market in 1998, and does not have a large traditional PBX telephone systems customer base to protect against encroachment by competitors. Because sales of IP telephony systems to enterprises will be largely systems replacing existing traditional PBX telephone systems, the traditional PBX manufacturers will be seeking to retain their existing customers while each system sold by Cisco will be a new customer for Cisco at the expense of a competitor, resulting in market shares gains by Cisco.


10


Table of Contents

The majority of the enterprise organization IP-based routing and switching equipment installed today is manufactured by Cisco. For that reason, we believe Cisco has a competitive advantage with respect to implementing IP telephony solutions, which are essentially an extension of the IP network, and has the potential to gain market share against its competitors as the move towards full adoption of IP telephony technology by enterprises continues. If we are able to grow to become a national leader in providing Cisco-centric network infrastructure, and if, as we expect, Cisco gains market share against its competitors, we believe that we will be able to substantially increase our revenues.
 
Because the IP telephony and network infrastructure solutions we offer are based on the IP telephony products and technology of Cisco, it is critical to our business that we maintain a good working relationship with Cisco. We believe that because of our focus on Cisco’s products, and our commitment to their strategy, our relationship with Cisco is excellent. We are an authorized reseller of Cisco products and have been awarded their “Gold” level status, which enables us to obtain the best published pricing discounts on the Cisco products that we sell, which in turn enables us to be competitive with larger competitors.
 
Competition
 
Our competition for IP communications solutions is highly fragmented, and we compete with numerous large and small competitors. In our efforts to market Cisco-centric IP telephony solutions we compete with manufacturers of IP telephony equipment such as Avaya, Inc. and Nortel Networks Corporation as well as with such manufacturers’ integrators and solution providers. For network infrastructure solutions, as well as Cisco-centric IP telephony solutions, we compete with large, well established systems integrators and solution providers, including most of the major national and international systems integrators, such as AT&T, EDS, IBM and others.
 
We believe that the principal competitive factor when marketing IP communications solutions is price. Other important factors include technical competence, the quality of our support services, the perception of the customer regarding our financial and operational ability to manage a project and to provide high quality service, and the quality of our relationship with Cisco.
 
The market for IP communications solutions is evolving rapidly, is highly competitive and is subject to rapid technological change. Many of our competitors are larger than we are and have greater financial, sales, marketing, technical and other resources. We expect to face increasing competitive pressures from both current and future competitors in the markets we serve.
 
The Geographic Markets We Currently Serve
 
A majority of our customers are located in, or make significant decisions concerning their IP communications infrastructure in the markets in which we maintain branch offices. We believe it is important to have local management, sales and engineering staff in a metropolitan market in order to be a leading competitor in the market. Our administrative offices are located in Houston, Texas and our operations headquarters offices are located in Dallas, Texas. As of March 21, 2006 we maintained branch offices in the following thirteen markets:
 
•  Los Angeles, California
 
•  Boise, Idaho
 
•  Metairie, Louisiana
 
•  Albuquerque, New Mexico
 
•  Eugene, Oregon
 
•  Portland Oregon
 
•  Austin, Texas
•  Dallas, Texas
 
•  El Paso, Texas
 
•  Houston, Texas
 
•  San Antonio, Texas
 
•  Seattle, Washington
 
•  Washington, DC
 
Our Washington, DC branch office markets primarily to the federal government. Eight of our thirteen branch offices have been opened or acquired during approximately the past twelve months.


11


Table of Contents

Our Plans for Geographic Expansion
 
By early 2005 we had grown to what we believe was the leading regional focused Cisco-centric IP telephony solutions provider for Texas, with offices in Austin, Dallas, Houston and San Antonio, Texas. Over approximately the past twelve months we made three acquisitions that added six additional branch offices and opened two new branch offices as new startup operations in new markets. We intend to continue opening new offices and making additional acquisitions to further expand our geographic coverage throughout the United States.
 
When we open a new branch office we expect that the new branch office will produce operating losses for a period of approximately six months to one year until revenue has ramped up to a level sufficient that gross profit exceeds normalized levels of operating expenses, and because during such start-up period sales and marketing expenses are higher than normal levels, relative to revenue, as we market our company in the new market. We believe it is sometimes advantageous to enter a new market by acquiring the assets and operations of an existing Cisco partner in the market. This is because acquiring an existing organization in a new market allows us to enter the market with an existing set of sales and engineering staff, existing customers, a relationship with the local Cisco branch office, and allows us to enter the market without the need to compete with the acquired organization. Our ability to acquire organizations in a new market is dependent upon an acceptable acquisition candidate organization existing in such new market and our ability to structure a transaction that is acceptable to both the seller and us.
 
With full adoption of IP telephony technology by enterprises at what we believe is an early stage, we intend to expand nationally, establishing offices in other major U.S. markets in order to create a national presence, with the goal of eventually becoming the leading focused, national provider of Cisco-based IP communications solutions to our target customers, enterprise-class organizations.
 
We believe that expanding to new markets creates a two-fold opportunity for us. First, adding new geographic markets provides us with new customer opportunities in those new markets. Second, we believe that becoming a recognized leading focused, “national” provider of Cisco-based IP communications solutions will allow us to pursue larger customer opportunities in all of our markets, including our existing markets.
 
Customers
 
Today our customers are typically medium- to larger-sized corporate organizations, schools and governmental agencies with approximately 300 to 20,000 users of telephone and/or networked computer technology, although as we continue to expand to new markets throughout the United States we hope to be able to begin winning contracts with larger customers. A majority of our customers are located in, or make significant decisions concerning their network infrastructure and voice communications systems in, the markets in which we maintain branch offices. Our customers include private enterprises in numerous industries including healthcare, legal, banking, energy and utilities, hospitality, transportation, manufacturing and entertainment, as well as federal, state and local governmental agencies and private and public educational organizations. We typically refer to this type of organization as an “enterprise organization” or an “enterprise.” In addition to our direct sales model to enterprise customers, we also provide technical consulting and project management services as a sub-contractor for other large, national or international systems integrators. Although the majority of our customers are based in the United States, we have performed work at their locations internationally, and we have performed consulting and project management services as a subcontractor internationally.
 
During 2004 and early 2005, we performed an increased amount of business with educational and governmental customers, including schools that receive funding for network infrastructure under a federal program commonly referred to as the “E-Rate” program. These customers typically pay more slowly than our commercial customers, and to the extent a greater portion of our revenue is derived from these customers, our business cycle and collections cycle is extended and our working capital requirements are increased as a percent of our revenue.
 
We had one customer that represented 10% or more of our revenue for each of the years ended December 31, 2005 and 2004. This customer, Micro System Enterprise, Inc./Acclaim Professional Services (“MSE”), an agent related to the Dallas Independent School District E-Rate funded program, represented approximately 11.2% and 19.2% of our consolidated revenue for the years ended December 31, 2005 and 2004 respectively, and represented


12


Table of Contents

approximately 11.2% of our consolidated net accounts receivable at December 31, 2005. Houston Independent School District represented 12.1% of total consolidated revenue during the year ended December 31, 2003.
 
Sales and Marketing
 
We market our products and services primarily through our sales personnel, including account managers and customer service representatives. These sales personnel are compensated in part based on productivity, specifically the profitability of sales that they participate in developing. We also promote our services through general and trade advertising, and participation in trade shows. Our sales organization works closely with the Cisco sales organization to identify opportunities.
 
Supply and Distribution
 
We purchase products for the network infrastructure and/or IP telephony solutions we provide to our customers. The majority of our product purchases are Cisco products, and the majority of our Cisco product purchases are made directly from Cisco. We also purchase some of our products through various distribution channels when a product is not available directly from Cisco. We attempt to keep minimal inventory on hand and attempt to purchase inventory only as needed to fulfill orders. We attempt to ship products directly from our supplier to our customer when possible in order to shorten the business cycle and avoid handling the product in our facility, and the substantial majority of the product that we purchase is shipped directly from Cisco to our customer.
 
Management Information Systems
 
We use an internally developed, highly customized management information system (“MIS”) to manage most aspects of our business. We use our MIS to manage accounts payable, accounts receivable and collections, general ledger, sales order processing, purchasing, service contracts, service calls and work orders, engineer and technician scheduling and time tracking, service parts acquisition and manufacturer warranties. Reporting can be generated for project profitability, contract and customer analysis, parts and inventory tracking, employee time tracking, etc.
 
Employees
 
At March 16, 2006 we employed approximately 225 people. Of these, approximately 63 were employed in sales, marketing and customer service, 97 were employed in engineering and technical positions and 65 were employed in administration, finance and MIS. Approximately 25% of our network engineering staff hold the Cisco Certified InterNetwork Engineer certification, the highest level of Cisco technical certification. We believe our ability to recruit and retain highly skilled and experienced technical, sales and management personnel has been, and will continue to be, critical to our ability to execute our business plans. None of our employees are represented by a labor union nor are any subject to a collective bargaining agreement. We believe our relations with our employees are good.
 
Certain Milestones in Our Corporate Development
 
We started business as a technology systems integrator, computer reseller and information technology service provider in 1983. We added a traditional PBX telephone systems dealer business unit in 1994, and founded Stratasoft, Inc., a computer-telephony software company, in 1995. We conducted an initial public offering and became a public company in 1997. By 1999, we had grown to over $200 million in revenue, operating from five offices in Texas, with over 500 employees.
 
In 1999, we decided to sell both our computer products reselling business and our traditional PBX telephone systems business, which together accounted for approximately 90% of our total revenue at the time, and reposition our company to take advantage of what we believed would become a significant opportunity in the area of converged communications using IP network infrastructure. We closed the sale of these two business units by mid-2000 and started the process of building our current Cisco-centric IP communications solutions organization, which we incorporated in July 2000 as InterNetwork Experts, Inc., a wholly-owned subsidiary.


13


Table of Contents

When we sold our computer products and traditional PBX telephone systems business in 2000 we retained a small information technology services business. After mid-2000 we operated this IT services business through Valerent, Inc., a wholly-owned subsidiary. We also retained Stratasoft, Inc., the computer-telephony software company we had established in 1995. Thus, from mid-2000 until the end of 2005 we operated as a “holding company” with three subsidiaries, Valerent, Inc., Stratasoft, Inc. and InterNetwork Experts, Inc.
 
By 2005 our InterNetwork Experts subsidiary had grown to be over 90% of our total revenue and in late 2005 we decided to sell both Valerent and Stratasoft, eliminate our “holding company” structure, and concentrate all of our efforts and resources on our IP communications solutions business. Effective December 31, 2005 we merged our InterNetwork Experts, Inc. subsidiary, which we, Cisco and our customers commonly referred to as “INX,” into the parent publicly-traded company and changed the name of the parent publicly traded company from I-Sector Corporation to INX Inc. We sold Stratasoft in January 2006 and we expect to sell Valerent in the near future.
 
General Information
 
Our corporate administrative headquarters are located at 6401 Southwest Freeway, Houston, Texas 77074, and our telephone number is (713) 795-2000. Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments to those reports are available without charge from us on our website at http://www.INXI.com, as reasonably practicable following the time they are filed with or furnished to the SEC.
 
Item 1A.  Risk Factors
 
We have a history of losses and may continue to incur losses.
 
We incurred a net loss from continuing operations in each fiscal year since 1999, except fiscal 2002 and 2004. During 2005 our income from continuing operations was $812,000 excluding the noncash charge for remeasurement of stock options discussed in Note 11 to consolidated financial statements in Part II, Item 8. We cannot assure you that profitability will be achieved or continue in upcoming quarters or years. In order to continue profitability, we will have to maintain or increase our operating margin. We cannot assure you that we will be able to continue to achieve improved operating margins, or that operating margin will not decrease in the future. If we were unable to increase revenue, if our gross margin decreases, or if we are unable to control our operating expenses, our business could produce losses. We have only recently become profitable and are in a rapidly changing industry. In addition, our business depends upon winning new contracts with new customers, the size of which may vary from contract to contract. When we open new branch offices to expand our geographic presence, we expect the newly opened branch offices to produce operating losses for a period of six months to over one year. We plan to open multiple new branch offices in the near future. Whether we are able to remain profitable in the future will depend on many factors, but primarily upon the commercial acceptance of IP telephony products and services, specifically those developed and marketed by Cisco.
 
Our success is dependent upon maintaining our relationship with Cisco.
 
Substantially all of our revenue for the years ended December 31, 2004 and 2005 was derived from the sale of Cisco products and related services. We anticipate that these products and related services will account for the majority of our revenue for the foreseeable future. We have a contract with Cisco to purchase the products that we resell, and we purchase substantially all of our Cisco products directly from Cisco. Cisco can terminate this agreement on relatively short notice. Cisco has designated us an authorized reseller and we receive certain benefits from this designation, including special pricing and payment terms. We have in the past, and may in the future, purchase Cisco-centric products from other sources. When we purchase Cisco-centric products from sources other than Cisco, the prices are typically higher and the payment terms are not as favorable. Accordingly, if we are unable to purchase directly from Cisco, maintain our status as an authorized reseller of Cisco network products and to expand our relationship with Cisco, our business could be significantly harmed. If we are unable to purchase Cisco products from other sources on terms that are comparable to the terms we currently receive, our business would be harmed and our operating results and financial condition would be materially and adversely affected.


14


Table of Contents

Our success depends upon broad market acceptance of IP telephony.
 
The market for IP telephony products and services is relatively new and is characterized by rapid technological change, evolving industry standards and strong customer demand for new products, applications and services. As is typical of a new and rapidly evolving industry, the demand for, and market acceptance of, recently introduced IP telephony products and services are highly uncertain. We cannot assure you that the use of IP telephony will become widespread. The commercial acceptance of IP telephony products, including Cisco-centric products, may be affected by a number of factors including:
 
  •  quality of infrastructure;
 
  •  security concerns;
 
  •  equipment, software or other technology failures;
 
  •  government regulation;
 
  •  inconsistent quality of service;
 
  •  poor voice quality over IP networks; and
 
  •  lack of availability of cost-effective, high-speed network capacity.
 
If the market for IP telephony fails to develop, develops more slowly than we anticipate, or if IP telephony products fail to achieve market acceptance, our business will be adversely affected.
 
Although our success is generally dependent upon the market acceptance of IP telephony, our success also depends upon a broad market acceptance of Cisco-centric IP telephony.
 
We cannot assure you that the Cisco-centric IP telephony products we offer will obtain broad market acceptance. Competition, technological advances and other factors could reduce demand for, or market acceptance of, the Cisco-centric IP telephony products and services we offer. In addition, new products, applications or services may be developed that are better adapted to changing technology or customer demands and that could render our Cisco-centric products and services unmarketable or obsolete. To compete successfully, the Cisco-centric IP telephony products we offer must achieve broad market acceptance and we must continually enhance our related software and customer services in a timely and cost- effective manner. If the Cisco-centric IP telephony products we offer fail to achieve broad market acceptance, or if we do not adapt our existing services to customer demands or evolving industry standards, our business, financial condition and results of operation could be significantly harmed.
 
Our business depends on the level of capital spending by enterprises for communications products and services.
 
As a supplier of IP telephony products, applications and services for enterprises, our business depends on the level of capital spending for communications products and services by enterprises in our markets. We believe that an enterprise’s investment in communications systems and related products and services depends largely on general economic conditions that can vary significantly as a result of changing conditions in the economy as a whole. The market for communications products and services may continue to grow at a modest rate or not at all. If our customers decrease their level of spending on communications systems and the related products and services, our revenue and operating results may be adversely affected.
 
Our profitability depends on Cisco product pricing and incentive programs.
 
Our annual and quarterly gross profits and gross margins on product sales are materially affected by Cisco product pricing and incentive programs. These incentive programs currently enable us to qualify for cash rebates or product pricing discounts and are generally earned based on sales volumes of particular Cisco products and customer satisfaction levels. We recognized vendor incentives as a reduction of a cost of sales amounting to $2,876,000, $3,480,000 and $313,000 in 2005, 2004 and 2003, respectively, representing 2.4%, 4.5%, and 0.6% of total revenues. From time to time Cisco changes the criteria upon which qualification for these incentives are based and there is no assurance that we will continue to meet the program qualifications. Cisco is under no obligation to continue these incentive programs.


15


Table of Contents

A substantial portion of our customers are based in Texas.
 
We have only recently expanded outside of Texas. Because a majority of the customers we offer our IP telephony products to are geographically concentrated in Texas, our customers’ level of spending on communication products may be affected by economic condition in Texas, in addition to general economic conditions in the United States. If demand for IP telephony products by enterprises in Texas decreases, our business, financial condition and results of operations could be significantly harmed.
 
Our strategy contemplates rapid geographic expansion, which we may be unable to achieve, and which is subject to numerous uncertainties.
 
A component of our strategy is to become one of the leading national providers of Cisco-centric IP telephony products. To achieve this objective, we must either acquire existing businesses or hire qualified personnel in various locations throughout the country, fund a rapid increase in operations and implement corporate governance and management systems that will enable us to function efficiently on a national basis. Identifying and acquiring existing businesses is a time-consuming process and is subject to numerous risks. Qualified personnel are in demand, and we expect the demand to increase as the market for IP telephony grows. We will also likely face competition from our existing competitors and from local and regional competitors in the markets we attempt to enter. A rapid expansion in the size and geographical scope of our business is likely to introduce management challenges that may be difficult to overcome. We cannot assure you that we will be successful in expanding our operations beyond Texas or achieving our goal of becoming a national provider. An unsuccessful expansion effort would consume capital and human resources without achieving the desired benefit and would have an adverse affect on our business.
 
We may require additional financing to achieve expansion of our business operations, and failure to obtain financing may prevent us from carrying out our business plan.
 
We may need additional capital to grow our business. Our business plan calls for the expansion of sales of our IP telephony products to enterprises in geographical markets where we currently do not operate, including expansion through acquisitions. If we do not have adequate capital or are not able to raise the capital to fund our business objectives, we may have to delay the implementation of our business plan. We can provide no assurance that we will be able to obtain financing if required, or if financing is available, there is no assurance that the terms would be favorable to existing stockholders. Our ability to obtain additional financing is subject to a number of factors, including general market conditions, investor acceptance of our business plan, our operating performance and financial condition, and investor sentiment. These factors may affect the timing, amount, terms or conditions of additional financing available to us.
 
We may be unable to manage our growth effectively, which may harm our business.
 
The ability to operate our business in a rapidly evolving market requires effective planning and management. Our efforts to grow have placed, and are expected to continue to place, a significant strain on our personnel, management systems, infrastructure and other resources. Our ability to manage future growth effectively will require us to successfully attract, train, motivate and manage new employees, to integrate new employees into our operations and to continue to improve our operational, financial and management controls and procedures. If we are unable to implement adequate controls or integrate new employees into our business in an efficient and timely manner, our operations could be adversely affected and our growth could be impaired.
 
Our operating results have historically been volatile, and may continue to be volatile, particularly from quarter to quarter.
 
Our quarter-to-quarter revenue, gross profit and operating profitability have fluctuated significantly. During quarterly periods in which realize lower of levels of revenue our profitability is negatively impacted. Our quarterly operating results have historically depended on, and may fluctuate in the future as a result of, many factors including:
 
  •  volume and timing of orders received during the quarter;
 
  •  amount and timing of supplier incentives received in any particular quarter, which can vary substantially;


16


Table of Contents

 
  •  gross margin fluctuations associated with the mix of products sold;
 
  •  general economic conditions;
 
  •  patterns of capital spending by enterprises for communications products;
 
  •  the timing of new product announcements and releases;
 
  •  pricing pressures;
 
  •  the cost and effect of acquisitions;
 
  •  the amount and timing of sales incentives we may receive from our suppliers, particularly Cisco; and
 
  •  the availability and cost of products and components from our suppliers.
 
As a result of these and other factors, we have historically experienced, and may continue to experience, fluctuations in sales and operating results. In addition, it is possible that in the future our operating results may fall below the expectations of analysts and investors, and as a result, the price of our securities may fall.
 
We have many competitors and expect new competitors to enter our market, which could increase price competition and may affect the amount of business available to us and the prices that we can charge for our products and services.
 
The markets for our all of products and services, and especially our IP telephony products and services, are extremely competitive and subject to rapid change. Substantial growth in demand for IP telephony solutions has been predicted, and we expect competition to increase as existing competitors enhance and expand their products and services and as new participants enter the IP telephony market. IP telephony involves the application of traditional computer-based technology to voice communication, and the hardware component of the solution is readily available. Accordingly, there are relatively few barriers to entry to companies with computer and network experience. A rapid increase in competition could negatively affect the amount of business that we get and the prices that we can charge.
 
Additionally, many of our competitors and potential competitors have substantially greater financial resources, customer support, technical and marketing resources, larger customer bases, longer operating histories, greater name recognition and more established relationships than we do. We cannot be sure that we will have the resources or expertise to compete successfully. Compared to us, our competitors may be able to:
 
  •  develop and expand their products and services more quickly;
 
  •  adapt faster to new or emerging technologies and changing customer needs;
 
  •  take advantage of acquisitions and other opportunities more readily;
 
  •  negotiate more favorable agreements with vendors;
 
  •  devote greater resources to marketing and selling their products; and
 
  •  address customer service issues more effectively.
 
Some of our competitors may also be able to increase their market share by providing customers with additional benefits or by reducing their prices. We cannot be sure that we will be able to match price reductions by our competitors. In addition, our competitors may form strategic relationships with each other to better compete with us. These relationships may take the form of strategic investments, joint-marketing agreements, licenses or other contractual arrangements that could increase our competitors’ ability to serve customers.
 
Business acquisitions, dispositions or joint ventures entail numerous risks and may disrupt our business, dilute stockholder value or distract management attention.
 
As part of our business strategy, we plan to consider acquisitions of, or significant investments in, businesses that offer products, services and technologies complementary to ours. Any acquisition could materially adversely affect


17


Table of Contents

our operating results and/or the price of our securities. Acquisitions involve numerous risks, some of which we have experienced and may continue to experience, including:
 
  •  unanticipated costs and liabilities;
 
  •  difficulty of integrating the operations, products and personnel of the acquired business;
 
  •  difficulty retaining key personnel of the acquired business;
 
  •  difficulty retaining customers of the acquired businesses;
 
  •  difficulties in managing the financial and strategic position of acquired or developed products, services and technologies;
 
  •  difficulties in maintaining customer relationships, in particular where a substantial portion of the target’s sales were derived from products that compete with products that we currently offer;
 
  •  the diversion of management’s attention from the core business;
 
  •  inability to maintain uniform standards, controls, policies and procedures; and
 
  •  damage to relationships with acquired employees and customers as a result of integration of the acquired business.
 
Finally, to the extent that shares of our common stock or rights to purchase common stock are issued in connection with any future acquisitions, dilution to our existing stockholders will result and our earnings per share may suffer. Any future acquisitions may not generate the anticipated level of revenue and earnings or provide any benefit to our business, and we may not achieve a satisfactory return on our investment in any acquired businesses.
 
Our international operations, which we plan to expand, will subject us to additional risks that may adversely affect our operating results due to increased costs.
 
Our revenue generated outside the United States, as a percentage of our total revenue, was less than 1% for the past three years ended December 31, 2005. We intend to continue to pursue international opportunities. Pursuit of international opportunities may require us to make significant investments for an extended period before returns on such investments, if any, are realized. International operations are subject to a number of risks and potential costs, including:
 
  •  unexpected changes in regulatory requirements and telecommunication standards;
 
  •  tariffs and other trade barriers;
 
  •  risk of loss in currency exchange transactions;
 
  •  exchange controls or other currency restrictions;
 
  •  difficulty in collecting receivables;
 
  •  difficulty in staffing and managing foreign operations;
 
  •  the need to customize marketing and products;
 
  •  inadequate protection of intellectual property in countries outside the United States;
 
  •  adverse tax consequences; and
 
  •  political and economic instability.
 
Any of these factors could prevent us from increasing our revenue and otherwise adversely affect our operating results. We may not be able to overcome some of these barriers and may incur significant costs in addressing others.


18


Table of Contents

If we lose key personnel we may not be able to achieve our objectives.
 
We are dependent on the continued efforts of our senior management team, including our Chairman and Chief Executive Officer, James Long, our President and Chief Operating Officer, Mark Hilz. If for any reason, these or other senior executives or other key members of management do not continue to be active in management, our business, financial condition or results of operations could be adversely affected. We cannot assure you that we will be able to continue to retain our senior executives or other personnel necessary for the development of our business.
 
We may not be able to hire and retain highly skilled technical employees, which could affect our ability to compete effectively and could adversely affect our operating results.
 
We depend on highly skilled technical personnel to research and develop and to market and service our products. To succeed, we must hire and retain employees who are highly skilled in rapidly changing communications technologies. In particular, as we implement our strategy of focusing on IP telephony, we will need to:
 
  •  hire more employees with experience developing and providing advanced communications products and services;
 
  •  retrain our current personnel to sell IP telephony products and services; and
 
  •  retain personnel to service our products.
 
Individuals who can perform the services we need to provide our products and services are scarce. Because the competition for qualified employees in our industry is intense, hiring and retaining qualified employees is both time-consuming and expensive. We may not be able to hire enough qualified personnel to meet our needs as our business grows or to retain the employees we currently have. Our inability to hire and retain the individuals we need could hinder our ability to sell our existing products, systems, software or services or to develop and sell new ones. If we are not able to attract and retain qualified employees, we will not be able to successfully implement our business plan and our business will be harmed.
 
If we are unable to protect our intellectual property rights, our business may be harmed.
 
Although we attempt to protect our intellectual property through patents, trademarks, trade secrets, copyrights, confidentiality and non-disclosure agreements and other measures, intellectual property is difficult to protect and these measures may not provide adequate protection. Patent filings by third parties, whether made before or after the date of our patent filings, could render our intellectual property less valuable. Competitors may misappropriate our intellectual property, disputes as to ownership of intellectual property may arise and our intellectual property may otherwise become known or independently developed by competitors. The failure to protect our intellectual property could seriously harm our business because we believe that developing new products and technology that are unique to us is important to our success. If we do not obtain sufficient international protection for our intellectual property, our competitiveness in international markets could be significantly impaired, which would limit our growth and future revenue.
 
We may be found to infringe on third-party intellectual property rights.
 
Third parties may in the future assert claims or initiate litigation related to their patent, copyright, trademark and other intellectual property rights in technology that is important to us. The asserted claims and/or litigation could include claims against us or our suppliers alleging infringement of intellectual property rights with respect to our products or components of those products. Regardless of the merit of the claims, they could be time consuming, result in costly litigation and diversion of technical and management personnel, or require us to develop a non-infringing technology or enter into license agreements. There can be no assurance that licenses will be available on acceptable terms, if at all. Furthermore, because of the potential for high court awards, which are not necessarily predictable, it is not unusual to find even arguably unmeritorious claims resulting in large settlements. If any infringement or other intellectual property claim made against us by any third party is successful, or if we fail to develop non-infringing technology or license the proprietary rights on commercially reasonable terms and conditions, our business, operating results and financial condition could be materially adversely affected.


19


Table of Contents

Costs of compliance with the Sarbanes-Oxley Act of 2002 and the related SEC regulations may harm our results of operations.
 
The Sarbanes-Oxley Act of 2002 requires heightened financial disclosure and corporate governance for all publicly traded companies. Although costs of compliance with the Sarbanes-Oxley Act are uncertain due to several factors, we expect that our general and administrative expenses will increase. Furthermore, the American Stock Exchange has adopted amendments to its listing standards that will impose additional corporate governance requirements. In the past, we met the requirements of the “Controlled Company” exemption under Section 801 (a) of the American Stock Exchange Company Guide (the “Guide”). However, as of May 2004, when we completed a public equity offering, we were no longer able to use this exception and must comply with certain additional requirements under the Guide, including the guidance requiring director independence. Failure to comply with the Sarbanes-Oxley Act, Securities and Exchange Commission (“SEC”) regulations or American Stock Exchange listing requirements may result in penalties, fines or delisting of our securities from the American Stock Exchange, which could limit our ability to access the capital markets, having a negative impact on our financial condition and results of operations.
 
Item 2.   Properties
 
We conduct operations at the following leased sites:
 
•  Los Angeles, California
 
•  Boise, Idaho
 
•  Metairie, Louisiana
 
•  Albuquerque, New Mexico
 
•  Eugene, Oregon
 
•  Portland Oregon
 
•  Austin, Texas
•  Dallas, Texas
 
•  El Paso, Texas
 
•  Houston, Texas
 
•  San Antonio, Texas
 
•  Seattle, Washington
 
•  Washington, DC
 
We lease a freestanding 48,000 square foot building for our operations, accounting, MIS, and corporate offices in Houston, Texas from a corporation owned by our Chairman and Chief Executive Officer as discussed further in Note 13 to the consolidated financial statements in Part II, Item 8. Approximately 16,773 square feet are subleased to Stratasoft, Inc., which we sold in January 2006, and to the discontinued Valerent subsidiary held for sale. The Dallas facility consists of 23,332 square feet. The remainder of the locations range in size from 1,100 to 4,000 square feet. We believe our existing leased properties are in good condition and suitable for the conduct of our business.
 
Item 3.   Legal Proceedings
 
See discussion of legal proceedings in Note 14 to the consolidated financial statements included in Part II, Item 8 of this Report.
 
Item 4.   Submission of Matters to a Vote of Security Holders
 
No matters were submitted to a vote of security holders during the fourth quarter of 2005.


20


Table of Contents

Executive Officers of the Registrant
 
The executive officers of the Company are as follows:
 
             
Name
 
Age
 
Position
 
James H. Long
  47   Chairman of the Board and Chief Executive Officer
Mark T. Hilz
  47   President and Chief Operating Officer
Frank Cano
  41   President, Valerent, Inc.
Brian Fontana
  48   Vice President and Chief Financial Officer
Larry Lawhorn
  53   Controller and Chief Accounting Officer
Paul Klotz
  44   Vice President of Operations
 
James H. Long is our founder and has served as our Chairman of the Board and Chief Executive Officer since our inception in 1983. Mr. Long also served as our president through December of 2003. Prior to founding INX, Mr. Long served with the United States Navy in a technical position and was then employed by IBM in a technical position.
 
Mark T. Hilz was appointed as our President and Chief Operating Officer in December 2003. Mr. Hilz’ responsibilities include management of our operations including the operations of our subsidiaries, INX, Stratasoft and Valerent. Mr. Hilz has also served as the President of InterNetwork Experts, Inc. since its founding in July 2000 until it was merged into I-Sector Corporation in December 2005. Mr. Hilz served as a director of our company from April 1999 until June 2001. From January 1999 to June 2000, Mr. Hilz was Vice President of Project Development at Mathews Southwest, LLC, Inc., a real estate investment and development firm headquartered in Dallas. From 1998 to July 2000, Mr. Hilz was one of our directors and the Chief Executive Officer of Nichecast, Inc., a privately held internet services company. From July 1990 to July 1998 Mr. Hilz was the founder, President and Chief Executive Officer of PC Service Source, Inc., a publicly held distributor of personal computer hardware for the repair industry. Before that, Mr. Hilz was founder, President and Chief Executive Officer of Hilz Computer Products, Inc., a privately held wholesale computer products distributor.
 
Frank Cano has served as the President of Valerent since November 2002. Mr. Cano’s responsibilities include the general management of the operations of Valerent. From May 2000 to May 2002, Mr. Cano served as a Division President of Amherst Southwest, LLP. Prior to that, Mr. Cano held various positions in our company including serving as the President of our former computer products division, as our Senior Vice President, Branch Operations and as our Branch Manager for the Dallas-Fort Worth office. Mr. Cano is the brother-in-law of Mr. Long.
 
Brian Fontana has served as the Chief Financial Officer since January 2005. Mr. Fontana has an extensive financial management background that includes the management of the accounting, finance, investor relations, internal information systems and legal functions for large, complex organizations, including organizations that were executing strategies for rapid expansion through acquisitions. As CFO, he has managed multiple initial public offerings, follow-on equity offerings, private equity offerings, public debt placements and syndicated bank financings. He previously held the position of CFO at three NYSE listed public companies, one NASDAQ listed company and two privately held companies. His prior experience includes serving as Chief Financial Officer of Talent Tree, Inc., a privately-held workforce outsourcing organization; PerformanceRetail, Inc., an early-stage venture-capital funded software company; Drypers Corporation, a NASDAQ listed multinational diaper manufacturing company; Pentacon, Inc., a NYSE listed fastener distribution company; Prime Service, Inc., a NYSE listed equipment rental company; and National Convenience Stores, Inc., a NYSE listed operator of convenience stores. Mr. Fontana is a 1981 graduate of the University of Texas, where he earned a BBA in Finance.
 
Larry Lawhorn was appointed as our Controller and Chief Accounting Officer in April 2005 and is responsible for our accounting and reporting functions. From August 2001 to April 2005, Mr. Lawhorn was the Vice President — Corporate Controller for Talent Tree, Inc., a privately-held workforce outsourcing organization headquartered in Houston, Texas. From March 1987 to July 2001, Mr. Lawhorn served with Corporate Express, Inc. headquartered in Broomfield, Colorado as regional controller and division president in Houston, Texas and Baton Rouge, Louisiana, respectively. Previously, Mr. Lawhorn served with Coopers & Lybrand (now PriceWaterhouseCoopers) for eleven years. Mr. Lawhorn is a Certified Public Accountant and he is a member of the American Institute of Certified Public Accountants and the Texas Society of Certified Public Accountants.


21


Table of Contents

Paul Klotz was appointed as the Vice President of Operations effective December 31, 2005 and held a similar position with InterNetwork Experts, Inc. since August 2000. Mr. Klotz’ responsibilities include the operations management of the IP communications business. From 1997 to July 2000, Mr. Klotz was the Vice President of Marketing of PC Service Source. Before that, Mr. Klotz served as the Vice President of Acme Keystone, a privately held consumer products manufacturing company.
 
Family Relationships
 
James H. Long and Frank Cano are brothers-in-law. There are no other family relationships among any of our directors and executive officers.
 
PART II
 
Item 5.   Market for Registrant’s Common Equity and Related Stockholder Matters
 
Issuer Purchases of Equity Securities
 
The following table provides information regarding repurchases by the Company of its common stock during the fourth quarter ended December 31, 2005:
 
                                 
                Total Number of
    Approximate Dollar
 
                Shares Purchased
    Amount of Shares
 
    Total Number
    Average
    as Part of Publicly
    That May yet be
 
    of Shares
    Price Paid
    Announced Plans
    Purchased Under the
 
Period
  Purchased     per Share     or Programs     Plans or Programs  
 
October 1 to October 31, 2005
    None       N/A       None       None    
November 1 to November 30, 2005
    None       N/A       None       None    
December 1 to December 31, 2005
    1,300     $ 4.82       1,300     $ 993,674  
                                 
Total
    1,300     $ 4.82       1,300          
                                 
 
Effective November 30, 2005, the Board of Directors authorized the repurchase of up to $1.0 million of the Company’s common stock on or before March 31, 2006. These repurchases were required to be made in open market or privately negotiated transactions in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended, subject to market and business conditions, applicable legal requirements and other factors. The plan did not obligate the Company to purchase any particular amount of common stock, and could be suspended at any time at the Company’s discretion.
 
Market Information
 
Since December 29, 2003, our common stock has traded on the American Stock Exchange under the ticker symbol “ISR”. As of June 8, 2004, our warrants began trading on the American Stock Exchange under the symbol “ISR.WS”. Our units traded under the symbol “ISR.U” for a limited period beginning on May 7, 2004 and ending on June 7, 2004.


22


Table of Contents

Common Stock
 
The following table sets forth the price range of our common stock.
 
                 
    High     Low  
 
2004
               
First Quarter
  $ 15.87     $ 6.25  
Second Quarter
  $ 9.90     $ 7.61  
Third Quarter
  $ 8.36     $ 6.43  
Fourth Quarter
  $ 10.12     $ 6.75  
2005
               
First Quarter
  $ 7.73     $ 4.94  
Second Quarter
  $ 8.14     $ 5.20  
Third Quarter
  $ 8.40     $ 4.45  
Fourth Quarter
  $ 5.80     $ 4.04  
 
Warrants
 
The following table sets forth the high and low sales prices of our warrants as quoted by the American Stock Exchange commencing on June 8, 2004, the first day of trading.
 
                 
    High     Low  
 
2004
               
Second Quarter
  $ 1.85     $ 1.20  
Third Quarter
  $ 1.60     $ 1.00  
Fourth Quarter
  $ 2.35     $ 1.16  
2005
               
First Quarter
  $ 1.70     $ 0.80  
Second Quarter
  $ 1.53     $ 0.80  
Third Quarter
  $ 1.50     $ 0.75  
Fourth Quarter
  $ 0.90     $ 0.50  
 
Units
 
The following table sets forth the high and low sales prices of our units as quoted by the American Stock Exchange during their limited 32 day trading period beginning on May 7, 2004, and ending on June 7, 2004.
 
                 
    High     Low  
 
2004
               
Second Quarter
  $ 19.95     $ 16.15  
 
As of March 3, 2006, we had 97 stockholders of record of our common stock. On March 3, 2006, the closing sales price of our common stock and warrants as reported by the American Stock Exchange was $7.00 per share and $1.10 per warrant.
 
Dividend Policy
 
Our policy has been to reinvest earnings to fund future growth. Accordingly, we have not declared or paid any cash dividends and do not anticipate declaring dividends on our common stock in the foreseeable future.


23


Table of Contents

 
Item 6.   Selected Financial Data
 
The following selected financial data are derived from the consolidated financial statements of the company. The data below should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” “Risk Factors,” and the Company’s consolidated financial statements and notes.
 
                                         
    Year Ended December 31,  
    2005(2)     2004     2003(2)     2002     2001  
    (Dollars in thousands, except per share data)  
 
Operating Data(1):
                                       
Revenue:
                                       
Products
  $ 108,857     $ 71,646     $ 45,749     $ 28,990     $ 8,853  
Services
    12,749       6,280       4,226       1,748       1,922  
                                         
Total
  $ 121,606     $ 77,926     $ 49,975     $ 30,738     $ 10,775  
Net income (loss) from continuing operations
  $ (4,917 )   $ 1,110     $ (147 )   $ 528     $ (3,068 )
Net income (loss) per share from continuing operations:
                                       
Basic
  $ (0.86 )   $ 0.24     $ (0.04 )   $ 0.14     $ (0.78 )
Diluted
  $ (0.86 )   $ 0.23     $ (0.04 )   $ 0.14     $ (0.78 )
Income (loss) from operations discontinued prior to 2005(3)
  $ 70     $ 38     $ 210     $ 262     $ 170  
Income (loss) from operations discontinued in 2005
  $ (3,037 )   $ 382     $ (1,899 )   $ (1,174 )   $ (807 )
Net income (loss)
  $ (7,884 )   $ 1,530     $ (1,836 )   $ (384 )   $ (3,705 )
Balance Sheet Data:
                                       
Total assets
  $ 41,645     $ 41,139     $ 19,207     $ 15,751     $ 13,548  
Interest bearing borrowings under Credit Facility
    2,464       8,122       1,688              
Long-term debt (including current portion) from continuing operations
    243       36       72       24       35  
 
 
(1) Reflects reclassification of Stratasoft and Valerent subsidiaries to discontinued operations for all periods presented as discussed further in Note 4 to consolidated financial statements in Part II, Item 8.
 
(2) 2005 includes the effect of the Network Architects and InfoGroup Northwest acquisitions and 2003 includes the effect of the Digital Precision acquisition as discussed further in Note 3 to consolidated financial statements in Part II, Item 8.
 
(3) The Computer Products and Telecom divisions were discontinued in 2000 as discussed further in Note 4 to consolidated financial statements in Part II, Item 8.
 
(4) No cash dividends were declared or paid during the five years ended December 31, 2005.
 
Item 7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
Please read the following discussion of our financial condition and results of operations together with “Item 6. Selected Financial Data” and our consolidated financial statements and the notes to those statements included elsewhere in this report. The following discussion and analysis contains forward-looking statements that involve risks and uncertainties. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of certain factors, including, but not limited to, those set forth under “Item 1A. Risk Factors” and elsewhere in this report.
 
General
 
We are a provider of IP communications solutions for enterprise-class organizations such as corporations, schools and federal, state and local governmental agencies. The solutions we provide are based primarily on Cisco


24


Table of Contents

technology and we offer our customers with implementation and support services related to the solutions we provide. We believe that our focus and expertise enables us to better compete in the markets we serve because we have significant experience implementing and supporting the critical technology building blocks of IP telephony systems and the underlying infrastructure components upon which IP telephony depends.
 
The market for IP communications solutions is characterized by rapidly evolving and competing technologies. We compete with larger and better financed entities. We currently have thirteen physical offices, which are located in Texas, California, Louisiana, Idaho, New Mexico, Oregon, Washington and Washington DC. We primarily market to enterprise-class organizations headquartered in, or making purchasing decisions from markets that we serve with branch offices. We plan to continue to expand throughout the U.S. by establishing additional branch offices in other markets, either by opening additional new offices or through acquisition.
 
We derive revenue from sales of both products and services. Services revenue has recently grown more rapidly than product sales recently. In 2005, 2004 and 2003, sales of products made up 89.5%, 91.9% and 91.5% of total revenue and services revenues made up 10.5%, 8.1% and 8.5% of total revenue.
 
We have only recently begun to produce operating profits and a key component of our long-term operating strategies is to improve operating profitability. Our gross profit margin on product sales is lower than our gross margin on service revenues. Our gross margin on product sales was 13.6%, 15.1% and 12.4% for 2005, 2004 and 2003, respectively, and our gross margin on service revenue was 29.2%, 33.4% and 29.6% for those same periods. The market for the products we sell is competitive, and we compete with other suppliers for our customers’ business. The principal factors that determine gross margin on product sales include:
 
  •  the mix of large, competitively bid sales transactions as compared to smaller, less competitive transactions;
 
  •  the mix of new customer transactions, which tend to be more competitively bid by us, as compared to transactions with existing customers, which tend to be somewhat less competitive; and
 
  •  the mix of products sold, with certain newer, advanced product categories generating higher gross margin than other, more traditional products.
 
The principal factors that influence gross margin on service revenue include:
 
  •  the utilization of our technical engineering resources used to perform implementation services;
 
  •  the amount of NetSurant® recurring, post-sale support services as compared to the cost of operating our NetSurant® support center, which costs are somewhat fixed;
 
  •  the mix between the different types of service.
 
We expect to be able to improve our gross margin on services revenues if our NetSurant® post-sale recurring support services revenue continue to increase at a more rapid rate than our implementation services revenue. This is because our cost of providing NetSurant® support services is somewhat fixed and does not increase in direct proportion to revenue.
 
If we are able to maintain our gross margin on product sales, improve our gross margin on services revenues and change our revenue mix to include a larger amount of service revenue our gross margin on total revenue will improve, which is a key component of our strategy to improve operating profitability.
 
Certain of our selling, general and administrative expenses, such as sales commissions, vary with revenue or gross profit. Certain other selling, general and administrative expenses are somewhat fixed and do not vary directly with revenue or gross profit. We hope to be able to achieve a degree of leverage on certain categories of selling, general and administrative expenses as we continue to grow, so that these expenses will become a lower percentage of revenue, which combined with improvements in gross margin would increase operating profit margin from our existing branch offices.
 
To the extent we continue to open new branch offices our operating profitability will be negatively impacted because we expect that opening a new branch office will typically result in operating losses from the newly opened branch office for a period of six months to over one year. This is because when we open a new branch office we must hire sales and engineering staff before we generate sales and because we incur increased levels of sales and


25


Table of Contents

marketing expense in order to establish our presence in the new market, and to attract new customers. However, we believe it is important to expand rapidly to obtain a national presence, and that the return on our investment from opening new offices will be significant over an approximate three to five year period, relative to the investment required, and therefore we believe it is in our best interest to open new offices even though doing so reduces near-term operating profitability.
 
We begin Management’s Discussion and Analysis of Financial Condition and Results of Operations with an overview of our strategies for achieving our goals of revenue growth and improved profitability. From a financial perspective, these operating strategies have a number of important implications for our results of operations and financial condition.
 
Strategy
 
Over the course of the next several years we plan to improve profitability by implementing the strategies discussed below. We believe that our strategies will allow us to continue to increase total revenues. We also believe our strategies will enable us to improve our gross margins on our service revenue. At the same time, we will seek to limit the growth of certain relatively fixed components of our selling, general and administrative expenses relative to the growth of revenue so that those expenses become a relatively smaller percentage of total revenues. Through a combination of increased revenue, slightly increased gross margin and somewhat lesser growth of selling, general and administrative expenses, relative to the growth of revenue, we hope to be able to increase our operating margin and increase profitability at a more rapid rate than revenue increases, particularly from our existing branch offices. We expect that selling expenses can generally be expected to increase in proportion to our revenue increases. For example, our sales and sales management staff earn sales commissions that are typically calculated as a percentage of gross profit produced. Historically, sales commissions have been approximately 27% to 31% of gross profit and we expect sales commissions to continue to consume similar percentages of total gross profit. However, we believe that if we are successful in implementing our strategies, many categories of general and administrative expenses (such as management salaries, administrative wages and professional expenses) will decrease as a percentage of our total revenues over the long term because we believe we can achieve some levels of leverage on certain of these operating expenses.
 
Our key operating strategies include:
 
  •  aligning ourselves with Cisco as our primary supplier for the IP communications technology that we offer;
 
  •  marketing our NetSurant® brand of post-sale support services to generate increased recurring services revenues and improve gross margin on service revenue;
 
  •  increasing the gross revenues from our higher gross margin services offerings, as compared to product sales that typically produce relatively lower gross margins;
 
  •  opening new branch offices in new markets;
 
  •  expanding geographically by acquiring complementary businesses and by opening new offices;
 
  •  marketing to larger customers as we become more of a “national” level provider of IP communications solutions; and
 
  •  developing and marketing our own custom products for certain specialized IP communications solutions.
 
Increases in the size and volume of the projects we undertake can challenge our cash management. For example, larger projects can reduce our available cash by requiring that we carry higher levels of inventory. Larger projects can also require other investments in working capital. This is because, in some cases, we do not receive payments from our customers for extended periods of time. Until we invoice the customer and are paid, all of the cash expended on labor and products for the project remains invested in work-in-progress and accounts receivable. We expect that we will need increasing levels of working capital in the future if we are successful in growing our business as we intend. To meet our cash requirements to support planned growth, we expect to rely on capital provided from our operations and our credit facility, which is collateralized by our accounts receivable and substantially all of our other assets.


26


Table of Contents

During 2005, 2004 and 2003, 89.5%, 91.9% and 91.5% of our revenue was attributable to product sales, while 10.5%, 8.1% and 8.5% was attributable to services revenues. The gross profit margins on our services revenues have been substantially higher than those for product sales. In 2005, 2004 and 2003, for example, the gross profit margin on sales of products was 13.6%, 15.1% and 12.4%, while the gross profit margin on services revenues for those same periods was 29.2%, 33.4% and 29.6%. We hope to be able to increase revenue from services at a more rapid rate than increases in our product sales revenue. We believe this is possible if we are successful in marketing our NetSurant® support services, which generate recurring services revenues. If we are successful at growing our service revenues at a more rapid rate than our product sales revenues our overall gross margin on total revenue should improve. The success of this aspect of our strategy depends in part on our ability to attract and retain highly skilled and experienced engineering employees and the acceptance by the market of our NetSurantsupport services offering.
 
For the last three years, the largest component of our total cost of sales and service has been purchases of Cisco-centric IP telephony products. The majority of those purchases were directly from Cisco. We typically purchase from various wholesale distributors only when we cannot purchase products directly from Cisco on a timely basis. Our reliance on Cisco as the primary supplier for the network and IP telephony products we offer means that our results of operations from period to period depend substantially on the terms upon which we are able to purchase these products from Cisco and, to a much lesser extent, from wholesale distributors of Cisco’s products. Therefore, our ability to manage the largest component of our cost of sales and service is very limited and depends to a large degree on maintaining and improving our relationship with Cisco. Our cost of products purchased from Cisco can be substantially influenced by whether Cisco sponsors sales incentive programs and whether we qualify for such incentives. There is a risk that we may not meet the required incentive criteria in the future. The respective timing of when vendor incentives become earned and determinable has created material fluctuations in our gross margin on product sales in the past.
 
We also plan to increase our business in other geographic areas through strategic acquisitions of similar businesses or by opening our own offices. This aspect of our strategy can affect our financial condition and results of operations in many ways. The purchase price for business acquisitions and the costs of opening offices may require substantial cash and may require us to incur long term debt. The expenses associated with opening a new office in a new market may well exceed the gross profit produced on revenues attributable to such new office for some time, even if it performs as we expect. It is possible that our acquisition activities may require that we record substantial amounts of goodwill if the consideration paid for an acquisition exceeds the estimated fair value of the net identified tangible and intangible assets acquired, which we expect is likely. To the extent an acquisition results in goodwill, we will reevaluate the value of that goodwill at least annually and adjust the value as appropriate. If we determine that the value of the goodwill has been impaired, the resulting adjustment could result in a non-cash charge to earnings in the periods of revaluation.
 
We are developing our own custom IP communications products based on Cisco technology but to date have not generated any material revenues from the sale of such products. If we are successful in developing and marketing these new products we expect that we will generate higher levels of gross margin on the sales of such products, but developing and marketing these new products requires that we expend cash and incur research and development expenses, as well as advertising and marketing costs. New product development costs have been, and we expect will continue to be, expensed as incurred.
 
Elimination of Minority Interest in Our Former InterNetwork Experts, Inc. Subsidiary
 
On March 18, 2005 we eliminated a minority interest in our former InterNetwork Experts subsidiary by exchanging the minority interest for an interest in INX. The minority interest was created in April 2004 when our former InterNetwork Experts subsidiary issued shares of its common stock as part of the purchase consideration when it acquired the assets and operations of Digital Precision. When that occurred, our ownership percentage of INX’s common stock declined from 100% to approximately 92.4%, and we recognized $162,000 of minority interest on our balance sheet upon issuance.
 
Since we did not own 7.6% of the former InterNetwork Experts common stock during the period in which the minority interest existed, our interest in InterNetwork Experts’ profits and losses was reduced for the minority share


27


Table of Contents

during such period. Under accounting principles generally accepted in the United States of America, our consolidated financial statements for the period through the exchange reflects a minority interest adjustment of the reportable profits and losses of our former InterNetwork Experts subsidiary attributable to the minority ownership. For 2004, we reported income attributable to minority interest of $117,000 in our statement of operations and a minority interest balance of $279,000 in our balance sheet. For 2005 we reported income attributable to minority interest of $23,000 in our statement of operations for the period through March 18, 2005 when the minority interest was eliminated, including the minority interest balance of $302,000 in our balance sheet.
 
On February 1, 2005, we entered into an agreement with the former InterNetwork Experts subsidiary minority shareholder group to eliminate the InterNetwork Experts minority interest, contingent upon INX stockholder approval. Upon stockholder approval on March 18, 2005, InterNetwork Experts became a wholly-owned subsidiary of the company. The exchange of the minority interest resulted in a remeasurement of the stock options that were part of the minority interest and such remeasurement resulted in a $5.7 million one-time non-cash charge to earnings, which was equal to the intrinsic value of the stock options on March 18, 2005. This one-time non-cash charge to earnings, which did not impact assets or liabilities, reduced reported net income and earnings per share in our quarter ended March 31, 2005. The elimination of the minority interest simplified our capital structure and eliminated the minority interest on our financial statements, but increased the shares used to compute diluted earnings per share due to the shares of our common stock issued in the exchange and because of the increased number of stock options resulting from exchanging the former InterNetwork Experts subsidiary stock options for our stock options. Based on the closing stock price of $6.25 on March 18, 2005, the shares used in computing diluted earnings per share increased by approximately 1,161,592 shares as a result of the exchange of the minority interest.
 
Elimination of Holding Company Structure and Sale of Two Subsidiaries
 
On November 3, 2005 our Board of Directors approved a plan to sell our two smaller subsidiaries, Stratasoft, Inc. and Valerent, Inc., eliminate our holding company structure, change our corporate name and devote all of our resources to our IP communications business. Effective December 31, 2005 we merged our InterNetwork Experts, Inc. subsidiary into the parent public company and changed our corporate name to INX Inc. Under a Stock Purchase Agreement (“Agreement”) dated January 26, 2006, we sold all outstanding shares of Stratasoft’s common stock for a pretax gain on disposal to be recognized in the first quarter of 2006 currently estimated at approximately $375,000. Key terms of the sale are summarized as follows:
 
  •  All outstanding Stratasoft common stock was sold for a purchase price of $3,000,000, reduced by:
 
  •  $800,000 placed in escrow, which is available to satisfy indemnified losses, if any, as defined in the Agreement. Funds placed in escrow are excluded from the estimated gain stated above.
 
  •  $221,000 representing a preliminary net working capital adjustment, as defined. The working capital adjustment is to be finalized by March 27, 2006.
 
  •  We indemnified the buyer for potential losses as defined in the Agreement to a maximum of $1.4 million, inclusive of amounts placed in escrow. Excess funds held in escrow will be released on January 26, 2008 unless retained in escrow for potential indemnified losses as allowed in the Agreement under certain circumstances.
 
  •  We may receive additional consideration in the form of 10% of the outstanding Stratasoft common stock if Stratasoft’s revenue exceeds $10.0 million for any consecutive twelve month period within two years of closing.
 
  •  We may receive additional cash consideration if Stratasoft is sold by buyer to another party by January 26, 2008 for an amount in excess of $15.0 million.
 
Transaction costs of $771,000 were payable by us in connection with the transaction, including the value of warrants issued to the investment banker for the transaction for 40,000 shares of common stock at $6 per share. The warrants expire January 26, 2010. Additional transaction costs of up to $120,000 could be payable based on the final sale price.


28


Table of Contents

Results of Operations
 
Overview
 
Sources of Revenue.  Our revenue consists of product and service revenue. Product revenue consists of reselling Cisco products and limited amounts of complementary products from other manufacturers. Service revenue is generated by fees from a variety of implementation and support services. Product prices are set by the market for Cisco products and provide our lowest gross margins. Gross margin on service revenue varies based on the cost of technical resources, which are reflected as a cost of service. Certain fixed and flat fee service contracts that extend over three months or more are accounted for on the percentage of completion method of accounting.
 
Historically, the majority of our services revenue has been generated from implementation services, which we believe varies somewhat in proportion to our product sales. Implementation services revenue is project oriented and tends to be somewhat volatile on a quarter-to-quarter basis as projects start and stop and we redeploy technical resources to new projects. As the number, frequency and size of our projects continue to grow, we hope to achieve better utilization of our engineering resources, resulting in improved gross margins on implementation services revenue and less volatility in the amount of quarterly implementation services revenue realized. The normal sales cycle for corporate customers typically ranges from three to six months depending on the nature, scope and size of the project. Our experience with educational organizations utilizing E-Rate funding, which is a federal government funding program for schools administered by the Schools and Libraries Division Universal Services Administrative Corporation (the “SLD”), indicates that the sales cycle is generally about six to twelve months or longer.
 
In mid-2003, INX introduced NetSurant®, its branded support service that consists primarily of customer service personnel and a support center. This new support service offering requires that we incur the fixed cost to operate a network operations center to monitor and manage customers’ systems. Until recently, this fixed cost, as compared to the level of NetSurant® service revenue has resulted in negative gross margins from this new NetSurant® service offering. However, our NetSurant® support services revenue has recently provided the highest level of gross margin of any of our revenue sources because NetSurant® support services revenue has grown rapidly as compared to the somewhat fixed cost of operating the NetSurant® network operations center. We recognize support service revenue evenly over the entire service period for the customer. Eventually, we expect that the NetSurant® support offering will improve overall services gross margins. Through December 31, 2005, NetSurantservice revenue was insignificant.
 
Gross Profit and Gross Profit Margin.  The mix of our various revenue components, each of which has substantially different levels of gross margin, materially influences our overall gross profit and gross margin in any particular quarter. In periods in which service revenue is high as compared to product sales, our gross margin generally improves as compared to periods in which we have higher levels of product sales. Our gross margin for product sales also varies depending on the type of product sold, the mix of large revenue product sales contracts, which typically have lower gross margin as compared to smaller revenue product sales contracts, which typically have higher gross margin. Gross margin percentage on product sales is generally positively influenced by repeat business with existing customers, which are typically smaller transactions that generate slightly higher levels of gross margin as compared to large, competitively bid projects.
 
Our annual and quarterly gross profit and gross margin on product sales are materially affected by vendor incentives, most of which are Cisco incentive programs. The incentive programs sponsored by Cisco currently enable us to qualify for cash rebates or product pricing discounts. The most significant incentive is a Cisco incentive that is generally earned based on sales volumes of particular Cisco products; sales growth and customer satisfaction levels, and beginning in our fourth quarter ended December 31, 2004, this incentive program could be readily monitored by us via access to the vendor’s website. The amounts earned and costs incurred under these programs are recorded as a reduction of cost of goods sold, and the increased gross profit results in an increase in selling, general and administrative expenses related to sales commissions. In reporting periods prior to our fourth quarter ended December 31, 2004, we recognized the Cisco incentives on the earlier of when payment was received or declared by the vendor, as such amounts were not determinable by us prior to then. Prior to 2004, there had only been one incentive program measurement period, and we had not met all of the qualification criteria for such incentive period. Cisco pays incentives earned under this program semi-annually for the six-month measurement periods that end one month following the end of our second and fourth quarters. This caused significant fluctuations in gross


29


Table of Contents

profit and operating profits from quarter to quarter because these incentives were recognized semi-annually in our first and third quarters. Beginning in the fourth quarter of 2004, the information became readily available from the vendor so that the amount of incentive earned from the vendor was determinable. Furthermore, we determined that collection of the incentive was probable and therefore recognizable. We recognized vendor incentives of $2,876,000, $3,480,000 and $313,000 in 2005, 2004 and 2003, respectively. Our product cost and resulting gross profit can vary significantly from quarter to quarter depending upon vendor pricing incentives and our ability to qualify for and recognize such incentives.
 
A significant portion of our cost of services is comprised of labor, particularly for our implementation services revenue. Our gross margin on service revenue fluctuates from period to period depending not only upon the prices charged to customers for our services, but also upon the level of utilization of our technical staff. Management of labor cost is important to maximize gross margin. Our gross margin is also impacted by such factors as contract size, time and material pricing versus fixed fee pricing, discounting, vendor incentives and other business and marketing factors normally incurred during the conduct of business. Several years ago we purposely over staffed technical and engineering staff in order to have the technical competency necessary to gain market share and create a successful organization. Over the past several years as we have grown, we have been able to better utilize our technical and engineering staff and this has helped to improve the gross margin percentage on service revenue in more recent years as compared to several years ago. When we open new branch offices in new markets, we also must over staff technical and engineering resources in order to have the personnel necessary to win customer relationships in the new market. Because we expect to open multiple new offices in new markets over the upcoming year we expect gross margin on our implementation services to be negatively impacted by such new branch office operations. The extent to which total implementation services gross margin will be negatively impacted will vary based on the number and size of new branch offices we have recently opened for any given period, relative to the number of and size of mature branch offices.
 
Selling, General and Administrative Expenses.  Our selling, general and administrative expenses include both fixed and variable expenses. Relatively fixed categories of expenses in selling, general and administrative expenses include rent, utilities, and administrative wages. Variable categories of expenses in selling, general and administrative expenses include sales commissions and travel, which will usually vary based on our sales and gross profit. Selling, general and administrative expenses also include expenses which vary significantly from period to period but not in proportion to sales or gross profit. These include legal expenses and bad debt expense, both of which vary based on factors that are difficult to predict.
 
A significant portion of our selling, general and administrative expenses relate to personnel costs, some of which are variable and others that are relatively fixed. Our variable personnel costs consist primarily of sales commissions. Sales commissions are typically calculated based upon our gross profit on a particular sales transaction and thus generally fluctuate because of the size of the transaction and the mix of associated products and services with our overall gross profit. Historically, sales commission expense has been approximately 27% to 31% of gross profit, and we expect that it will continue to be approximately that level in the future. Bad debt expense generally fluctuates somewhat in proportion to sales levels, although not always in the same periods as increases or decreases in sales. Legal expense varies based on legal issue activity, which can vary substantially from period to period. Other selling, general and administrative expenses are relatively fixed and do not vary in direct proportion to increases in revenue, but will generally increase over time as the organization grows. We believe that we can achieve some level of leverage on these somewhat fixed operating expenses, relative to revenue growth, and if we are successful in doing so that this will help to increase our net operating margin.
 
Acquisitions.  In the second quarter of 2003 we acquired the fixed assets, inventory, intellectual property, customer lists, trademarks, trade names, service marks, contract rights and other intangibles of Digital Precision. In connection with that acquisition we also assumed leases for equipment and office space. Our results of operations include those attributable to Digital Precision on and after April 7, 2003. The initial purchase price for Digital Precision was $540,000 in cash and contingent consideration of 1.8 million shares of our former subsidiary InterNetwork Experts, Inc. common stock which we agreed to issue if certain employees remained employed through April 4, 2004, the first anniversary of the acquisition. In April 2004, we recorded $234,000 of additional intangible assets in connection with the 1.8 million shares of InterNetwork Experts, Inc common stock we issued to satisfy the contingent purchase price obligation.


30


Table of Contents

Effective May 26, 2005, we acquired the operations and certain assets of Network Architects, Corp. (“Network Architects”), a data network and IP telephony systems design, installation and support business with branches in Albuquerque, New Mexico, and El Paso, Texas. We paid cash at closing in the amount of $2.0 million, common stock valued at $2.0 million, and payment of a note payable to a bank in the amount of $300,000. We incurred legal and other costs of $66,000 in connection with the transaction. We will pay Network Architects additional purchase price consideration if certain financial milestones are achieved. To the extent that the operating profit attributable to Network Architects’s former Albuquerque, New Mexico, and El Paso, Texas, branches (“Operating Profit”) during the twelve-month period ending May 31, 2006 is positive, we will pay Network Architects an additional purchase price equal to 75% of Operating Profit during such period. This additional purchase price is not to exceed $525,000, and at our option, 50% of such additional purchase price may be paid in the form of shares of our common stock. In addition, we will issue Network Architects a maximum of 75,000 shares of common stock following each of the twelve-month periods ending May 31, 2006, 2007 and 2008 if Operating Profit during such periods exceeds $600,000, $660,000, and $726,000, respectively. If Operating Profit is less than the applicable milestone for any of the three years, the number of shares of common stock issuable shall be equal to 75,000 multiplied the percentage of actual Operating Profit during the period as compared to the applicable milestone. Additional purchase price consideration, if any, will be recorded as goodwill.
 
Effective June 29, 2005, we acquired the operations and certain assets of the InfoGroup Northwest, Inc. (“InfoGroup”) network solutions business with branches in Seattle, Washington, and Portland and Eugene, Oregon. We paid cash at closing in the amount of $1.9 million and shares of our common stock valued at $500,000. Legal, broker, and other costs of $123,000 were incurred in connection with the transaction, of which $12,000 was paid through the issuance of 1,586 shares of common stock and the remainder paid in cash. We will pay InfoGroup additional purchase price consideration if operating profit attributable to InfoGroup’s former Seattle, Washington, and Portland and Eugene, Oregon, branches (“Operating Profit”) during the twelve-month period ending June 30, 2006 is at least $400,000. 50% of such additional purchase price will be paid in cash and the remaining 50% shall be paid in the form of common stock. The additional purchase price will be $300,000 if Operating Profit is between $400,000 and $550,000; $500,000 if Operating Profit is between $550,000 and $650,000; $900,000 if Operating Profit is between $650,000 and $700,000 and $1,000,000, plus 50% of the Operating Profit in excess of $700,000 if Operating Profit exceeds $700,000. Additional purchase price consideration, if any, will be recorded as goodwill.
 
Dispositions.  The sale of our computer reselling and PBX telephone systems reselling business in early 2000 and the sale of our IT Staffing business in 2001 resulted in a gain on disposal. Since the sale of these businesses, we have realized, in various periods, income and expense from discontinued operations that has been primarily a result of litigation expenses and settlement of litigation related to our discontinued operations. We expect the income and expense from discontinued operations to decrease over time and to eventually be eliminated after these matters are fully resolved.
 
On November 3, 2005, our Board of Directors approved a plan to sell the Stratasoft and Valerent subsidiaries as further discussed in Note 4 to the consolidated financial statements in Part II, Item 8. Therefore, the Stratasoft and Valerent results of operations and cash flows have been reclassified from our results of continuing operations and cash flows for all periods presented. On the effective date of the classification as discontinued operations, the property and equipment and intangible assets of the Stratasoft and Valerent subsidiaries were no longer depreciated or amortized, respectively. We previously reported three segments, InterNetwork Experts, Stratasoft, and Valerent. As a result of the reclassification of Stratasoft and Valerent to discontinued operations and the elimination of our previous holding company structure, we now report in only one segment.
 
Tax Loss Carryforward.  Because of our operating losses in 2003 and 2005, we have accumulated a net operating loss carryforward for federal income tax purposes that, at December 31, 2005, was approximately $4.4 million. A portion of the NOL is attributable to discontinued operations and the ultimate benefit to continuing operations is dependent on the manner in which the discontinued operations are disposed. Since United States tax laws limit the time during which an NOL may be applied against future taxable income and tax liabilities, we may not be able to take full advantage of our NOL carryforward for federal income tax purposes. The carryforward will expire in 2024 if not otherwise used. A change in ownership, as defined by federal income tax regulations, could significantly limit the company’s ability to utilize its carryforward. If we achieve sustained profitability, which may not happen, the use of net operating loss carryforwards would reduce our tax liability and increase our net income and available


31


Table of Contents

cash resources. When all operating loss carryforwards have been used or have expired, we would again be subject to increased tax expense and reduced earnings due to such tax expense.
 
Period Comparisons.  The following tables set forth, for the periods indicated, certain financial data derived from our consolidated statements of operations. Percentages shown in the table below are percentages of total revenue, except for the product and service components of cost of goods sold and gross profit, which are percentages of product and service revenue, respectively.
 
                                                 
    Year Ended December 31,  
    2005     2004     2003  
    Amount     %     Amount     %     Amount     %  
                (Dollars in thousands)              
 
Revenue:
                                               
Products
  $ 108,857       89.5     $ 71,646       91.9     $ 45,749       91.5  
Services
    12,749       10.5       6,280       8.1       4,226       8.5  
                                                 
Total revenue
    121,606       100.0       77,926       100.0       49,975       100.0  
                                                 
Gross profit:
                                               
Products
    14,855       13.6       10,844       15.1       5,689       12.4  
Services
    3,721       29.2       2,097       33.4       1,250       29.6  
                                                 
Total gross profit
    18,576       15.3       12,941       16.6       6,939       13.9  
Selling, general and administrative expenses
    22,759       18.7       11,268       14.5       7,210       14.4  
                                                 
Operating income (loss)
    (4,183 )     (3.4 )     1,673       2.1       (271 )     (0.5 )
Interest and other (income) expense, net
    236       0.2       96       0.1       (124 )     (0.2 )
Income tax expense
    475       0.5       350       0.4             0.0  
Minority interest
    23       0.0       117       0.1             0.0  
                                                 
Net income (loss) from continuing operations
    (4,917 )     (4.1 )     1,110       1.5       (147 )     (0.3 )
Income (loss) from discontinued operations, net of taxes
    (2,967 )     (2.4 )     420       0.5       (1,689 )     (3.4 )
                                                 
Net income (loss)
  $ (7,884 )     (6.5 )   $ 1,530       2.0     $ (1,836 )     (3.7 )
                                                 
 
Year Ended December 31, 2004 Compared to Year Ended December 31, 2005
 
Total Revenue.  Our total revenue increased by $43.7 million, or 56.1%, from $77.9 million to $121.6 million. Of the increase, $9.6 million was attributed to the Network Architects acquisition, $7.5 million to the InfoGroup Northwest acquisition, $12.1 million to a large project for Austin Independent School District, and $7.6 million to a large project for CenterPoint Energy. The remainder of the increase was due to continuing growth in sales to school districts and growth in service revenue. The sales to the school districts are one-time competitive bid events fostered by the E-Rate programs that provide schools with 90% of their funding for Internet related expenditures, and there can be no assurance as to the level of revenue provided, if any, in future periods from school districts.
 
Gross Profit.  Our total gross profit increased by $5.7 million, or 43.5%, from $12.9 million to $18.6 million. Overall gross margin decreased from 16.6% to 15.3%. Gross profit on product sales increased $4.0 million, or 37.0%, from $10.9 million to $14.9 million due to increased product sales revenue. Product gross margin decreased from 15.1% to 13.6% primarily due to lower vendor rebates in 2005 due to the initial recognition of vendor rebates on the accrual basis beginning in 2004 as discussed further above. Gross profit on the service component increased $1.6 million, from $2.1 million to $3.7 million, and service gross margin decreased from 33.4% to 29.2%, primarily as a result of lower service margins in acquired locations.


32


Table of Contents

Selling, General and Administrative Expenses.  Selling, general and administrative expenses increased by $11.5 million, or 102.0%, from $11.3 million to $22.8 million. As a percentage of total revenue, these expenses increased from 14.5% to 18.7%. These expenses were primarily increased by the following:
 
  •  A noncash charge of $5.7 million recorded in March 2005 for the remeasurement of options exchanged as part of the purchase of the minority interest in our former InterNetwork Experts, Inc. Excluding this charge, selling, general and administrative expenses would represent 14.0% of 2005 total revenue rather than 18.7%.
 
  •  Expenses of businesses acquired in 2005 of $2.4 million, including sales and administrative compensation, rent and other occupancy costs, depreciation, travel, and other operating expenses.
 
  •  Sales compensation increases of $1.1 million, excluding acquired locations, as the result of hiring additional sales staff and increased sales commissions generated from the increase in gross profit dollars.
 
  •  Administrative compensation expense increases of $1.0 million due to the hiring of additional personnel exclusive of acquired locations.
 
  •  Consultant fees for Sarbanes-Oxley compliance of $168,000.
 
  •  Telephone, rent, travel, and other general office expenses increases of $1.1 million, exclusive of acquired locations, due to sales growth and increased personnel.
 
Operating Income.  Operating income decreased $5.9 million from a profit of $1.7 million to a loss of $4.2 million, primarily due to the $5.7 million noncash charge for stock option remeasurement.
 
Interest and Other Income (Expense), Net.  Interest and other income (expense), net, increased from net expense of $96,000 to net expense of $236,000, primarily due to increased borrowings under our credit facility resulting from delays in payment by the Schools and Libraries Division of the Universal Services Administrative Corporation on school district accounts receivable and due to funding the cash portion of the purchase price for acquisitions.
 
Income (Loss) from Discontinued Operations.  The results of discontinued operations changed from a profit of $420,000 to a loss of $3.0 million due to increased pre-tax operating losses at Stratasoft of $3.1 million including the cumulative effect of a change in accounting method at Stratasoft of $566,000, and increased pre-tax operating losses at Valerent of $518,000, partially offset by an increased gain of $49,000 on the disposal of the Computer Products and Telecom Divisions and increased income tax benefit of $116,000.
 
Net Income.  Net income decreased $9.4 million from net income of $1.5 million to a net loss of $7.9 million, primarily due to the $5.7 million noncash charge for stock option remeasurement, $566,000 charge for the change in accounting method, and $3.4 million increased loss from discontinued operations. Net income from continuing operations decreased from a net profit of $1.1 million to a net loss of $4.9 million primarily due to the $5.7 million noncash charge for stock option remeasurement and $475,000 income tax expense.
 
Year Ended December 31, 2003 Compared to Year Ended December 31, 2004
 
Total Revenue.  Our total revenue increased by $27.9 million, or 55.9%, from $50.0 million to $77.9 million. Of the increase, $11.2 million was attributed to our office in Austin that resulted from our acquisition of Digital Precision in April 2003, $4.6 million was attributed to government sector sales and $14.8 million was attributed to the large project for the DISD. These increases were partially offset by revenue decreases of $1.2 million in our Houston operation and $1.5 million in our Dallas operation (excluding the DISD project). Our revenue grew rapidly primarily due to large sales to school districts totaling $22.2 million. The sales to the school districts are one-time competitive bid events fostered by the E-Rate programs that provide schools with 90% of their funding for internet related expenditures, and there can be no assurance as to the level of revenue provided, if any, in future periods from school districts.
 
Gross Profit.  Our total gross profit increased by $6.0 million, or 86.5%, from $6.9 million to $12.9 million. Gross margin increased from 13.9% to 16.6%. Gross profit on product sales increased $5.2 million, or 90.6%, from $5.7 million to $10.9 million due to increased product sales revenue and lower product cost, reflecting increased vendor rebates. Gross profit on the service component increased $847,000, from $1.3 million to $2.1 million, and


33


Table of Contents

service gross margin improved from 29.6% to 33.4%, as a result of significantly increased service revenue of $2.1 million and improved utilization of technical personnel.
 
Selling, General and Administrative Expenses.  Selling, general and administrative expenses increased by $4.1 million, or 56.3%, from $7.2 million to $11.3 million. As a percentage of total revenue, these expenses increased from 14.4% to 14.5%. These expenses were primarily increased by the following:
 
  •  Sales compensation increased $1.7 million as the result of hiring additional sales staff and increased sales commissions generated from the increase in gross profit.
 
  •  Administrative compensation expense increased $995,000 due to the hiring of additional personnel at INX in Houston and Dallas, Texas and the addition of the San Antonio, Texas office.
 
  •  Payroll tax expense increased $136,000 with the increase in compensation expenses.
 
  •  Legal and accounting fees increased by $306,000.
 
  •  General office expense increased $100,000 primarily from office and employee relocation expenses and increased printing costs.
 
  •  Depreciation expense increased $167,000 due to asset additions and the Digital Precision acquisition in April 2003.
 
  •  Rents increased $211,000 due to additional office space in Dallas and San Antonio, Texas.
 
  •  Shareholder relations expense increased $44,000 due to employing a shareholder relations firm, attending investor conferences and visiting investor groups.
 
  •  Communication expense increased $45,000 due to growth.
 
  •  Utilities expense increased $50,000 due to growth.
 
Operating Income.  Operating income increased $1.9 million from a $0.2 million loss to a profit of $1.7 million, primarily due to the $6.0 million increase in gross profit, partially offset by the $4.1 million increase in selling, general and administrative expenses.
 
Interest and Other Income (Expense), Net.  Interest and other income (expense), net, changed by $220,000 or 177.4%, from income of $124,000 to expense of $96,000, primarily due to an increase in interest expense of $134,000 attributable to increased borrowings under our credit facility. Our borrowings under our credit facility increased from $7.6 million to $16.0 million while the interest bearing portion of our borrowings increased from $1.7 million at December 31, 2003 to $8.1 million at December 31, 2004. Foreign exchange gain increased $48,000 from a loss of $13,000 to a gain of $35,000. Other income decreased $129,000, or 111.2%, from $116,000 of income to $13,000 expense.
 
Income (Loss) from Discontinued Operations.  Income from discontinued operations increased from a loss of $1.7 million to income of $420,000. Stratasoft’s pre-tax loss decreased from $1.4 million in 2003 to $265,000 in 2004 due to increased sales and reduced selling, general and administrative expenses. Valerent’s pre-tax income improved from a loss of $720,000 in 2003 to income of $279,000 in 2004 due to increased sales and reduced selling, general and administrative expenses.
 
Net Income.  Net income increased $3.3 million from a loss of $1.8 million to a net profit of $1.5 million. Net income from continuing operations increased from a loss of $147,000 in 2003 to income of $1.1 million. Income from discontinued operations increased from a loss of $1.7 million to income of $420,000.


34


Table of Contents

Quarterly Results
 
The following table sets forth certain unaudited quarterly financial information for each of our last eight quarters and, in the opinion of management, includes all adjustments (consisting of only normal recurring adjustments) that we consider necessary for a fair presentation of the information set forth therein. Our quarterly results may vary significantly depending on factors such as the timing of large customer orders, timing of new product introductions, adequacy of product supply, variations in our product costs, variations in our product mix, promotions, seasonal influences and fluctuations in competitive pricing pressures. The results of any particular quarter may not be indicative of results for the full year or any future period.
 
                                                                 
    2005     2004  
    Fourth
    Third
    Second
    First
    Fourth
    Third
    Second
    First
 
    Quarter     Quarter     Quarter     Quarter     Quarter     Quarter     Quarter     Quarter  
    (Dollars in thousands, except share and per share amounts)  
 
Revenue:
                                                               
Product
  $ 25,481     $ 32,228     $ 27,995     $ 23,153     $ 18,052     $ 27,179     $ 16,354     $ 10,061  
Service
    4,178       4,241       2,822       1,508       2,226       1,516       1,625       913  
                                                                 
Total revenue
  $ 29,659     $ 36,469     $ 30,817     $ 24,661     $ 20,278     $ 28,695     $ 17,979     $ 10,974  
                                                                 
Gross profit:
                                                               
Product
  $ 3,932     $ 4,106     $ 3,480     $ 3,337     $ 3,323     $ 3,928     $ 1,914     $ 1,679  
Service
    1,072       1,349       976       324       876       417       480       324  
                                                                 
Total gross profit
    5,004       5,455       4,456       3,661       4,199       4,345       2,394       2,003  
Selling, general and administrative expenses
    5,160       4,545       4,044       9,010       3,045       3,515       2,619       2,089  
                                                                 
Operating income (loss)
  $ (156 )   $ 910     $ 412     $ (5,349 )   $ 1,154     $ 830     $ (225 )   $ (86 )
                                                                 
Income (loss) from continuing operations
    (91 )     466       246       (5,538 )     748       611       (199 )     (50 )
Income (loss) from discontinued operations
    (632 )     (701 )     (664 )     (970 )     74       7       250       89  
                                                                 
Net income (loss)
  $ (723 )   $ (235 )   $ (418 )   $ (6,508 )   $ 822     $ 618     $ 51     $ 39  
                                                                 
Income (loss) from continuing operations per share:
                                                               
Basic
  $ (0.02 )   $ 0.08     $ 0.04     $ (1.06 )   $ 0.14     $ 0.12     $ (0.04 )   $ (0.01 )
Diluted
  $ (0.02 )   $ 0.08     $ 0.04     $ (1.06 )   $ 0.13     $ 0.11     $ (0.04 )   $ (0.01 )
Net income (loss) per share:
                                                               
Basic
  $ (0.12 )   $ (0.04 )   $ (0.07 )   $ (1.25 )   $ 0.16     $ 0.12     $ 0.01     $ 0.01  
Diluted
  $ (0.12 )   $ (0.04 )   $ (0.07 )   $ (1.25 )   $ 0.15     $ 0.11     $ 0.01     $ 0.01  
 
The decision to sell the Stratasoft and Valerent subsidiaries in 2005 resulted in their reclassification to discontinued operations in all periods presented. The total categories shown above are reconciled to the amounts previously reported in the table at the end of this section. See Note 4 to consolidated financial statements in Part II, Item 8 for further discussion.
 
Two acquisitions were completed in the second quarter of 2005, Network Architects and InfoGroup Northwest (see Note 3 to consolidated financial statements in Part II, Item 8). The second and third quarters of 2005 also reflected large projects for Austin Independent School District and CenterPoint Energy. For the fourth quarter ended December 31, 2005, our revenue decreased sequentially as compared to the exceptionally strong third quarter as was the case in 2004, but it did increase 46.3% as compared to the fourth quarter of 2004.
 
The quarter ended September 30, 2004, saw unusually strong revenue, due to large E-Rate funded projects related to the DISD and other school projects. For the fourth quarter ended December 31, 2004, our revenue decreased sequentially as compared to the exceptionally strong third quarter because of the delayed shipments pending


35


Table of Contents

resolution of the E-Rate funded payment delays, but the fourth quarter revenue increased 62.8% as compared to the fourth quarter of 2003.
 
Our gross profit has fluctuated between quarters primarily due to changes in our revenue mix between product and services revenues. Service gross profit and gross margin varied primarily based on the level of utilization of billable technical staff and the type of service revenues generated, which can vary from period to period and result in varying levels of gross profit and gross margin. Increased product sales in the second and third quarters of 2005 resulted in lower gross margin on total revenue because of the relatively lower gross margin on product sales revenue as compared to services revenue, but rebounded in the fourth quarter of 2005 with the increased proportion of service revenue.
 
The respective timing of when vendor incentives become earned and determinable created significant quarter to quarter gross margin fluctuations during 2004. Those fluctuations were not present in 2005. While we expect vendor incentives will remain earned and determinable in future periods, we do not have any assurance that we will continue to meet the vendor incentive criteria required to receive the incentive or that the vendor will continue to offer incentive programs during the future.
 
The unusually high selling, general and administrative expense in our first quarter ended March 31, 2005 was primarily due to a $5.7 million one-time non-cash charge related to the remeasurement of stock options.
 
Net loss from continuing operations in the first quarter of 2005 reflects the remeasurement of stock options resulting from the elimination of the InterNetwork Experts, Inc. minority interest as discussed further in Note 11 to consolidated financial statements in Part II, Item 8.
 
The following table reconciles amount previously reported to the amounts reported at the beginning of this section:
 
                                                         
    2005     2004  
    Third
    Second
    First
    Fourth
    Third
    Second
    First
 
    Quarter     Quarter     Quarter     Quarter     Quarter     Quarter     Quarter  
    (Dollars in thousands, except share and per share amounts)
 
 
Reconciliation to previously reported revenue:
                                                       
Total revenue as originally reported
  $ 39,157     $ 34,348     $ 27,768     $ 24,295     $ 32,612     $ 21,887     $ 14,275  
Less Stratasoft and Valerent revenue reclassified to discontinued operations
    (2,688 )     (3,531 )     (3,107 )     (4,017 )     (3,917 )     (3,908 )     (3,301 )
                                                         
Total revenue as reported above
  $ 36,469     $ 30,817     $ 24,661     $ 20,278     $ 28,695     $ 17,979     $ 10,974  
                                                         
Reconciliation to previously reported gross profit:
                                                       
Total gross profit as originally reported
  $ 6,301     $ 5,860     $ 4,912     $ 6,008     $ 6,109     $ 4,299     $ 3,536  
Less Stratasoft and Valerent gross profit reclassified to discontinued operations
    (846 )     (1,404 )     (1,251 )     (1,809 )     (1,764 )     (1,905 )     (1,533 )
                                                         
Total gross profit as reported above
  $ 5,455     $ 4,456     $ 3,661     $ 4,199     $ 4,345     $ 2,394     $ 2,003  
                                                         


36


Table of Contents

                                                         
    2005     2004  
    Third
    Second
    First
    Fourth
    Third
    Second
    First
 
    Quarter     Quarter     Quarter     Quarter     Quarter     Quarter     Quarter  
    (Dollars in thousands, except share and per share amounts)
 
 
Reconciliation to previously reported selling, general and administrative expense:
                                                       
Total SG&A expense as originally reported
  $ 6,321     $ 6,347     $ 10,784     $ 5,063     $ 5,456     $ 4,236     $ 3,499  
Less Stratasoft and Valerent SG&A expense reclassified to discontinued operations
    (1,776 )     (2,303 )     (1,774 )     (2,018 )     (1,941 )     (1,617 )     (1,410 )
                                                         
Total SG&A expense as reported above
  $ 4,545     $ 4,044     $ 9,010     $ 3,045     $ 3,515     $ 2,619     $ 2,089  
                                                         
Reconciliation to previously reported operating income (loss):
                                                       
Total operating income (loss) as originally reported
  $ (20 )   $ (487 )   $ (5,872 )   $ 945     $ 653     $ 63     $ 37  
Less Stratasoft and Valerent operating income (loss) reclassified to discontinued operations
    930       899       523       209       177       (288 )     (123 )
                                                         
Total operating income (loss) as reported above
  $ 910     $ 412     $ (5,349 )   $ 1,154     $ 830     $ (225 )   $ (86 )
                                                         
Reconciliation to previously reported net income (loss) from continuing operations:
                                                       
Net income (loss) from continuing operations as originally reported
  $ (229 )   $ (482 )   $ (5,942 )   $ 785     $ 618     $ 38     $ 51  
Less Stratasoft and Valerent net (income) loss reclassified to discontinued operations
    695       728       404       (37 )     (7 )     (237 )     (101 )
                                                         
Net income (loss) from continuing operations as reported above
  $ 466     $ 246     $ (5,538 )   $ 748     $ 611     $ (199 )   $ (50 )
                                                         
Reconciliation to previously reported net income (loss) from discontinued operations:
                                                       
Income (loss) from discontinued operations as originally reported
  $ (6 )   $ 64     $     $ 37     $     $ 13     $ (12 )
Less Stratasoft change in accounting method reclassified to discontinued operations
                (566 )                        
Less Stratasoft and Valerent net (income) loss reclassified to discontinued operations
    (695 )     (728 )     (404 )     37       7       237       101  
                                                         
Net income (loss) from discontinued operations as reported above
  $ (701 )   $ (664 )   $ (970 )   $ 74     $ 7     $ 250     $ 89  
                                                         

37


Table of Contents

Critical Accounting Policies
 
Revenue Recognition
 
We have a number of different revenue sources for which revenue is recognized differently based on the following policies:
 
Products Revenue.  Product shipment revenue occurs when products manufactured by other parties are purchased and resold to a customer and such products are contracted for independently of material services. We recognize revenue when persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, the price is fixed or determinable, and collectibility is reasonably assured. Amounts billed to customers for shipping and handling are classified as revenue.
 
Services Revenue.  Technical support services revenue is deferred and recognized ratably over the period during which the services are to be performed, which is typically one year. Other service revenue is earned from providing stand-alone services such as billings for engineering and technician time, installation and programming services, which are provided on either an hourly basis or a flat-fee basis, and the service component of maintenance and repair service ticket transactions. These services are contracted for separately from any product sale, and are generally completed in less than three months. Other service revenues are recognized when the service is performed and when collection is reasonably assured.
 
We have certain fixed and flat fee services contracts that extend over three months or more, and are accounted for on the percentage of completion method of accounting. The percentage of revenue recognized in any particular period is determined on the basis of the relationship of the actual hours worked to estimated total hours to complete the contract. Revisions of the estimated hours to complete are reflected in the period in which the facts necessitating the revisions become known. When a contract indicates a loss, a provision is made for the total anticipated loss.
 
Custom Project Revenue.  The revenue of Stratasoft is a component of the results from discontinued operations. Stratasoft earns revenue from projects that are recognized using the percentage of completion method of accounting. The majority of Stratasoft’s revenue consists of system sales in which it bundles its proprietary software, along with third-party hardware products and material related software customization services, installation, training services, warranty services and incidental post contract support (“PCS”) together under a single contract with the customer. PCS is insignificant on such contracts for one year or less, and therefore, we have determined that the value of such PCS should not be unbundled from the project revenue as set forth in paragraph 59 of SOP 97-2. Accordingly, such PCS revenue is recognized together with the project revenue, and the estimated cost to provide the PCS is accrued. The value of the PCS is determinable within the contract, which defines the period that the PCS is granted and offers renewals at stated amounts, thereby defining the value of the PCS. The software customization, together with the hardware customization and integration, represent a significant modification, customization and/or production of the product and, therefore, the entire arrangement is required to be accounted for using the percentage of completion method of accounting pursuant to SOP 81-1. The percentage of revenue recognized in any particular period is determined principally on the basis of the relationship of the cost of work performed on the contract to estimated total costs. The percentage-of-completion method relies on estimates of total expected contract revenue and costs. We follow this method since reasonably dependable estimates of the revenue and costs applicable to various stages of a contract can be made. Revisions of estimates are reflected in the period in which the facts necessitating the revisions become known. When a contract indicates a loss, a provision is made for the total anticipated loss.
 
We maintain allowances for doubtful accounts and notes receivable for estimated losses resulting from the inability of our customers to make required payments. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances might be required.
 
Credit and collections policy inherent in our revenue recognition policy is the determination of the collectibility of amounts due from our customers, which requires us to use estimates and exercise judgment. We routinely monitor our customer’s payment history and current credit worthiness to determine that collectibility is reasonably assured and, then in some instances, require letters of credit in support of contracted amounts.


38


Table of Contents

This requires us to make frequent judgments and estimates in order to determine the appropriate period to recognize a sale to a customer and the amount of valuation allowances required for doubtful accounts. We record provisions for doubtful accounts when it becomes evident that the customer will not be able to make the required payments either at contractual due dates or in the future. Changes in the financial condition of our customers, either adverse or positive, could impact the amount and timing of any additional provision for doubtful accounts that may be required.
 
Vendor Incentive Recognition
 
We participate in vendor incentive programs, including a significant vendor incentive program with our primary vendor, Cisco. These incentives are generally earned based on sales volume, sales growth and customer satisfaction levels. The amounts earned under these programs are accrued when they are deemed probable and can be reasonably measured; otherwise, they are recorded when they are declared by the vendor or the cash is received, which ever is earlier. The incentives are recorded as a reduction of cost of goods. Selling, general and administrative expenses are increased for any associated commission expense and payroll tax related to the incentives. When vendor incentives are recognized upon vendor declaration or cash receipt their effect on cost of goods can vary significantly between quarterly and annual reporting periods. Failure to achieve the requirements set by the vendor to earn a particular incentive could result in us not receiving a vendor incentive and result in lower gross margin on our product sales revenue.
 
Liquidity and Capital Resources
 
Sources of Liquidity
 
Our principal sources of liquidity are collections from our accounts receivable and our credit facility with Castle Pines Capital (the “Credit Facility”). In 2004, we also received approximately $7.5 million in net proceeds from a public offering of equity securities. We use the Credit Facility to finance the majority of our purchases of inventory, and to provide working capital when our cash flow from operations is insufficient. In 2005, we experienced positive cash flow from operating activities of continuing operations of $7.6 million and positive cash flow from discontinued operations of $412,000. The primary reason for the positive cash flow from continuing operations in 2005 was the result of reductions of accounts receivables in 2005. Our working capital was $7.4 million and $13.1 million at December 31, 2005 and 2004, respectively, the reduction in which was primarily the result of cash used for acquisitions and the net loss from discontinued operations in 2005.
 
Accounts Receivable.  The timing of our collection of accounts receivable and payments of our accounts payable is one of the principal influences on our cash flow from operations. We typically sell our products and services on short-term credit terms. We try to minimize our credit risk by performing credit checks, obtaining letters of credit in certain instances, and conducting our own collection efforts. We had accounts receivable, net of allowance for doubtful accounts, of $24.9 million and $26.6 million at December 31, 2005 and 2004, respectively. Accounts receivables were at unusually high levels at December 31, 2004 because of substantial amounts of past due accounts receivables related to the DISD project, the majority of which were collected in 2005.
 
Inventory.  We had inventory of $79,000 and $381,000 at December 31, 2005 and 2004, respectively. We try to minimize the amount of inventory on hand to reduce the risk that the inventory will become obsolete or decline in value. We are able to do this by relying on the ready availability of products from our principal suppliers. As noted above, we rely principally on our Credit Facility to finance our inventory purchases.


39


Table of Contents

Contractual Obligations
 
Our contractual cash obligations with terms in excess of one year consist of lease obligations, substantially all of which are for office space. All notes payable and other debt, including our Credit Facility discussed above, have remaining terms of less than one year. The following table summarizes contractual cash obligations with terms in excess of one year as of December 31, 2005:
 
                                         
    Payments Due by Period  
          Less Than
                After
 
Contractual Obligations
  Total     1 Year     1-3 Years     4-5 Years     5 Years  
          (Dollars in thousands)        
 
Lease obligations
  $ 2,290     $ 999     $ 1,181     $ 110     $  
                                         
 
We do not have any material contractual purchase obligations. We purchase inventory to fulfill in-hand orders from customers and we try to minimize the amount of inventory on hand to reduce the risk that the inventory will become obsolete or decline in value. We are able to do this by relying on the ready availability of products from our principal suppliers.
 
We expect to be able to meet our contractual cash payment obligations by their due dates through cash generated from operations, augmented, if needed, by borrowings under the Credit Facility.
 
Credit Facility.  On December 27, 2005 we entered into a new $40.0 million senior credit facility with Castle Pines Capital LLC (“CPC”) to provide inventory financing and to fund working capital requirements. The new facility with CPC replaces the $25.0 million senior credit facility with Textron Financial Corporation. Key terms of the Agreement are summarized as follows:
 
  •  The Agreement provides a discretionary line of credit up to a maximum aggregate amount of $40.0 million to purchase inventory from CPC approved vendors.
 
  •  The Agreement provides a working capital revolving line of credit under the above line of credit with an aggregate outstanding sublimit of $10.0 million.
 
  •  The working capital revolving line of credit incurs interest payable monthly at the rate of prime plus 0.5%,
 
  •  The Agreement contains customary covenants regarding maintenance of insurance coverage, maintenance of and reporting collateral, and submission of financial statements. The Agreement also contains restrictive financial covenants measured as of the end of each calendar quarter as detailed further below.
 
  •  The line of credit is collateralized by substantially all of our assets.
 
As of December 31, 2005, borrowing capacity and availability were as follows (amounts in thousands):
 
         
Total Credit Facility
  $ 40,000  
Borrowing base limitation
    (19,283 )
         
Total borrowing capacity
    20,717  
Less interest-bearing borrowings
    (2,464 )
Less non-interest bearing advances
    (10,013 )
         
Total unused availability
  $ 8,240  
         
 
The “unused availability” is the amount not borrowed, but eligible to be borrowed. The borrowing base restrictions generally restrict our borrowings under the Credit Facility to 85% of the eligible receivables and 100% of our Floorplanned inventory.
 
We use the Credit Facility to finance purchases of Cisco products from Cisco and from certain wholesale distributors. Cisco provides 60-day terms, and other wholesale distributors typically provide 30-day terms. Balances under the Credit Facility that are within those respective 60-day and 30-day periods (the “Free Finance Period”) do not accrue interest and are classified as accounts payable in our balance sheet. We refer to non-interest bearing balances as “inventory floor plan borrowings”.
 
To the extent that we have credit availability under the Credit Facility, it gives us the ability to extend the payment terms past the Free Finance Period. Amounts extended past the Free Finance Period accrue interest and are classified as notes payable on our balance sheet. These extended payment balances under the Credit Facility accrue interest at the prime rate (7.25% at December 31, 2005) plus 0.5%.


40


Table of Contents

As defined in the Credit Facility there are restrictive covenants that are measured at each quarter and year end. These covenants require us to:
 
  •  maintain Minimum Tangible Net Worth of $8.0 million;
 
  •  maintain a maximum Debt to Tangible Net Worth ratio of 6.0 to 1;
 
  •  maintain Minimum Working Capital of not less than $6.5 million;
 
  •  maintain a Current Ratio of not less than 1.10 to 1.0;
 
At December 31, 2005, we were in compliance with the loan covenants, and we anticipate that we will be able to comply with the loan covenants during the next twelve months. If we violate any of the loan covenants, we would be required to seek waivers from CPC for those non-compliance events. If CPC refused to provide waivers, the amount due under the Credit Facility could be accelerated and we could be required to seek other sources of financing.
 
Cash Flows.  During 2005, our cash decreased by $2.4 million. Operating activities provided $8.1 million, investing activities used $5.1 million and financing activities used $5.3 million.
 
Operating Activities.  Operating activities provided $8.1 million in 2005 as compared to using cash of $10.5 million in 2004 and using cash of $2.5 million in 2003. Adjustments for non-cash-related items of $9.3 million included $5.7 million related to the remeasurement of stock options related to the exchange of InterNetwork Experts, Inc. and INX options, $949,000 from depreciation and amortization, and $2.5 million from discontinued operations, net of tax.
 
Changes in asset and liability accounts provided $6.2 million. The most significant sources were accounts payable which increased $3.9 million from increased purchases of product for resale to our customers and reduced accounts receivable of $1.7 million, which was related primarily to collections of receivables associated with the sales to independent school districts partially offset by increased accounts receivable resulting from growth in the business.
 
Discontinued operations provided $412,000 in cash from the collection of accounts and notes receivable and collections of projects in process at December 31, 2004, offset in part by the operating loss incurred in 2005 from discontinued operations.
 
Investing Activities.  Investing activities used $5.1 million in 2005 compared to the use of $931,000 in 2004 and $957,000 in 2003. Investing activities related to cash paid for acquisitions were $4.6 million in 2005 for Network Architects and InfoGroup Northwest and $540,000 in 2003 for Digital Precision. Our investing activities related to capital expenditures in all three years were primarily related to purchases of computer equipment and software, and to a lesser degree, leasehold improvements. During the next twelve months, we do not expect to incur significant capital expenditures requiring cash, except for acquisitions, of which we cannot predict the certainty or magnitude.
 
Financing Activities.  Financing activities used $5.3 million compared to $14.1 million provided in 2004 and $2.1 million provided in 2003. Cash used in financing activities in 2005 were primarily due to the reduction of $5.4 million in outstanding Credit Facility borrowings. Proceeds from an offering of equity securities provided $7.5 million in 2004. Our changes in stock price resulted in stock option holders exercising stock options, which provided $209,000, $280,000, and $478,000 in 2005, 2004, and 2003, respectively.
 
Recent Accounting Pronouncements
 
In December 2004, the FASB issued Statement No. 123 (revised 2004), “Share-Based Payment” (“SFAS 123(R)”), which requires the measurement and recognition of compensation expense for all stock-based compensation payments and supersedes our current accounting under APB 25. SFAS 123(R) is effective for all annual periods beginning after June 15, 2005. In March 2005, the Securities and Exchange Commission issued Staff Accounting Bulletin No. 107 (“SAB 107”) relating to the adoption of SFAS 123(R) and revised the effective date to annual periods beginning after December 15, 2005.
 
We adopted SFAS 123(R) in the first quarter of 2006 and will continue to evaluate the impact of SFAS 123(R) on its operating results and financial condition. The pro forma information in Note 2 to the consolidated financial statements in Part II, Item 8 presents the estimated compensation charges under Statement of Financial Accounting


41


Table of Contents

Standards No. 123, “Accounting for Stock-Based Compensation.” Our assessment of the estimated compensation charges is affected by the our stock price as well as assumptions regarding a number of complex and subjective variables and the related tax impact. These variables include, but are not limited to, our stock price volatility and employee stock option exercise behaviors. We will recognize the compensation cost for stock-based awards issued after December 31, 2005 on a straight-line basis over the requisite service period for the entire award. We will recognize compensation cost of stock-based awards issued prior to December 31, 2005 as they vest. At December 31, 2005, the unrecognized compensation related to unvested options was $837,000.
 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk
 
Interest Rate Risk
 
We attempt to manage our borrowings under the Castle Pines Capital Facility (“Facility”) to minimize interest expense. The interest rate of the Facility is the prime rate plus 0.5% (see “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources”). During the year ended December 31, 2005, the interest rates of borrowings under the current Facility and prior Textron Facility ranged from 7.75% to 9.75%. A one percent change in variable interest rates will not have a material impact on our financial condition.


42


Table of Contents


Table of Contents

 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
 
To the Stockholders of INX Inc.:
 
We have audited the accompanying consolidated balance sheets of INX Inc. (formerly I-Sector Corporation) (a Delaware corporation) and subsidiaries as of December 31, 2005 and 2004, and the related consolidated statements of operations, stockholders’ equity, and cash flows for each of the three years ended December 31, 2005. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement. The Company is not required to have, nor were we engaged to perform, an audit of internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of INX Inc. and subsidiaries as of December 31, 2005 and 2004, and the results of their operations and their cash flows for each of the three years ended December 31, 2005, in conformity with accounting principles generally accepted in the United States of America.
 
/s/  GRANT THORNTON LLP
 
Houston, Texas
March 13, 2006


44


Table of Contents

INX INC. AND SUBSIDIARIES
 
 
                 
    December 31,  
    2005     2004  
    (In thousands, except share and par value amounts)  
 
ASSETS
Current Assets:
               
Cash and cash equivalents
  $ 2,597     $ 4,975  
Accounts receivable — trade, net of allowance of $161 and $601
    24,903       26,590  
Inventory
    79       381  
Other current assets
    881       292  
Current assets of discontinued operations
    2,564       5,794  
                 
Total current assets
    31,024       38,032  
Property and equipment, net of accumulated depreciation of $2,344 and $1,774
    2,050       1,406  
Goodwill
    7,121        
Intangible assets, net of accumulated amortization of $1,007 and $630
    372       374  
Other assets
    21        
Noncurrent assets of discontinued operations
    1,057       1,327  
                 
Total assets
  $ 41,645     $ 41,139  
                 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current Liabilities:
               
Notes payable and current portion of long-term debt
  $ 2,707     $ 8,139  
Accounts payable
    13,825       9,950  
Accrued payroll and related costs
    2,216       1,660  
Accrued expenses
    1,480       1,540  
Other current liabilities
    468        
Current liabilities of discontinued operations
    2,936       3,600  
                 
Total current liabilities
    23,632       24,889  
Long-term debt
          19  
Long-term liabilities of discontinued operations
    7       103  
Minority interest
          279  
Commitments and Contingencies
               
Stockholders’ Equity:
               
Preferred stock, $.01 par value, 5,000,000 shares authorized, no shares issued
           
Common stock, $.01 par value, 15,000,000 shares authorized, 5,975,626 and 5,201,354 issued
    60       52  
Additional paid-in capital
    27,546       17,513  
Retained deficit
    (9,600 )     (1,716 )
                 
Total stockholders’ equity
    18,006       15,849  
                 
Total liabilities and stockholders’ equity
  $ 41,645     $ 41,139  
                 
 
The accompanying notes are an integral part of these consolidated financial statements


45


Table of Contents

INX INC. AND SUBSIDIARIES
 
 
                         
    Year Ended December 31,  
    2005     2004     2003  
    (In thousands, except share and
 
    per share amounts)  
 
Revenue:
                       
Products
  $ 108,857     $ 71,646     $ 45,749  
Services
    12,749       6,280       4,226  
                         
Total revenue
    121,606       77,926       49,975  
                         
Cost of goods and services:
                       
Products
    94,002       60,802       40,060  
Services
    9,028       4,183       2,976  
                         
Total cost of goods and services
    103,030       64,985       43,036  
                         
Gross profit
    18,576       12,941       6,939  
Selling, general and administrative expenses
    22,759       11,268       7,210  
                         
Operating income (loss)
    (4,183 )     1,673       (271 )
Interest and other (income) expense, net
    236       96       (124 )
                         
Income (loss) from continuing operations before income taxes
    (4,419 )     1,577       (147 )
Income tax expense
    475       350        
                         
Income (loss) from continuing operations before minority interest
    (4,894 )     1,227       (147 )
Minority interest
    23       117        
                         
Net income (loss) from continuing operations
    (4,917 )     1,110       (147 )
Income (loss) from discontinued operations, net of taxes
    (2,967 )     420       (1,689 )
                         
Net income (loss)
  $ (7,884 )   $ 1,530     $ (1,836 )
                         
Net income (loss) per share:
                       
Basic:
                       
Net income (loss) from continuing operations before minority interest
  $ (0.86 )   $ 0.27     $ (0.04 )
Minority interest
          (0.03 )      
Income (loss) from discontinued operations, net of taxes
    (0.52 )     0.09       (0.46 )
                         
Net income (loss) per share
  $ (1.38 )   $ 0.33     $ (0.50 )
                         
Diluted:
                       
Net income (loss) from continuing operations before minority interest
  $ (0.86 )   $ 0.25     $ (0.04 )
Minority interest
          (0.02 )      
Income (loss) from discontinued operations, net of taxes
    (0.52 )     0.08       (0.46 )
                         
Net income (loss) per share
  $ (1.38 )   $ 0.31     $ (0.50 )
                         
Shares used in computing net income (loss) per share:
                       
Basic
    5,706,323       4,569,507       3,691,052  
                         
Diluted
    5,706,323       5,004,393       3,691,052  
                         
 
The accompanying notes are an integral part of these consolidated financial statements


46


Table of Contents

INX INC. AND SUBSIDIARIES
 
 
 
                                                 
    $.01 Par Value
    Additional
                   
    Common Stock     Paid-In
    Treasury
    Retained
       
    Shares     Amount     Capital     Stock     Deficit     Total  
    (In thousands, except share and par value amounts)  
 
Balance at January 1, 2003
    4,441,325     $ 44     $ 10,379     $ (1,373 )   $ (1,410 )   $ 7,640  
Issuance of options to consultants
                337                   337  
Exercise of common stock options
    321,484       4       474                   478  
Net loss
                            (1,836 )     (1,836 )
                                                 
Balance at December 31, 2003
    4,762,809       48       11,190       (1,373 )     (3,246 )     6,619  
Revaluation of consultant options
                (199 )                 (199 )
Exercise of common stock options
    100,345             280                   280  
Proceeds from offering of units, net of offering costs of $1,145
    1,150,000       12       7,536                   7,548  
Issuance of INX common stock net of minority interest
                71                   71  
Retirement of treasury stock
    (811,800 )     (8 )     (1,365 )     1,373              
Net income
                            1,530       1,530  
                                                 
Balance at December 31, 2004
    5,201,354       52       17,513             (1,716 )     15,849  
Exercise of common stock options
    157,414       2       207                   209  
Exchange of INX and I-Sector options
                5,729                   5,729  
Exchange of INX and I-Sector common stock
    244,890       2       1,528                   1,530  
Issuance of shares for Network Architects acquisition
    308,166       3       1,997                   2,000  
Issuance of shares for InfoGroup Northwest acquisition
    65,102       1       512                   513  
Issuance of stock options
                57                   57  
Vesting of consultant options
                9                   9  
Repurchase and retirement of common stock
    (1,300 )           (6 )                 (6 )
Net loss
                            (7,884 )     (7,884 )
                                                 
Balance at December 31, 2005
    5,975,626     $ 60     $ 27,546     $     $ (9,600 )   $ 18,006  
                                                 
 
The accompanying notes are an integral part of these consolidated financial statements


47


Table of Contents

INX INC. AND SUBSIDIARIES
 
 
                         
    Year Ended December 31,  
    2005     2004     2003  
    (In thousands)  
 
CASH FLOWS FROM OPERATING ACTIVITIES:
                       
Net income (loss)
  $ (7,884 )   $ 1,530     $ (1,836 )
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
                       
Minority interest
    23       117        
(Income) loss from discontinued operations
    2,967       (420 )     1,689  
Tax benefit from discontinued operations
    (466 )     (350 )     (75 )
Depreciation and amortization
    949       661       477  
(Gain) loss on retirement of assets
    26       (4 )     (88 )
Bad debt expense
    9       70       40  
Exchange of options in merger of subsidiary
    5,729              
Issuance of stock options
    66              
Changes in assets and liabilities that provided (used) cash:
                       
Accounts receivable, net
    1,678       (18,501 )     (3,018 )
Inventory
    302       (140 )     161  
Other current assets
    (579 )     485       155  
Other assets
    (21 )           6  
Accounts payable
    3,875       3,981       1,743  
Accrued expenses
    496       1,440       473  
Other current liabilities
    468       317        
                         
Net cash provided by (used in) continuing operations
    7,638       (10,814 )     (273 )
Net operating activities from discontinued operations
    412       326       (2,178 )
                         
Net cash provided by (used in) operating activities
    8,050       (10,488 )     (2,451 )
                         
CASH FLOWS FROM INVESTING ACTIVITIES:
                       
Capital expenditures (net of effect of acquisitions)
    (476 )     (846 )     (372 )
Proceeds of sale of fixed assets
    31       4       80  
Acquisition of Network Architects, Corp. 
    (2,300 )            
Acquisition of InfoGroup Northwest, Inc. 
    (1,900 )            
Acquisition of Digital Precision, Inc. 
                (540 )
Transaction costs paid for acquisitions
    (362 )           (26 )
                         
Net cash used in investing activities of continuing operations
    (5,007 )     (842 )     (858 )
Net investing activities of discontinued operations
    (77 )     (89 )     (99 )
                         
Net cash used in investing activities
    (5,084 )     (931 )     (957 )
                         
CASH FLOWS FROM FINANCING ACTIVITIES:
                       
Exercise of stock options
    209       280       478  
Proceeds from unit offering, net
          7,548        
Borrowings of short-term interest bearing Castle Pines Capital Credit Facility, net
    2,464              
Borrowings (payments) of short-term interest bearing Textron Facility, net
    (8,122 )     6,423       1,703  
Proceeds from other short-term borrowings
    370              
Payments of short and long-term debt
    (163 )     (25 )     (30 )
Purchase of common stock
    (6 )            
                         
Net cash provided by (used in) financing activities of continuing operations
    (5,248 )     14,226       2,151  
Net financing activities of discontinued operations
    (96 )     (81 )     (51 )
                         
Net cash provided by (used in) in financing activities
    (5,344 )     14,145       2,100  
                         
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
    (2,378 )     2,726       (1,308 )
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD
    4,975       2,249       3,557  
                         
CASH AND CASH EQUIVALENTS AT END OF PERIOD
  $ 2,597     $ 4,975     $ 2,249  
                         
 
The accompanying notes are an integral part of these consolidated financial statements
 


48


Table of Contents

INX INC. AND SUBSIDIARIES
 
CONSOLIDATED STATEMENTS OF CASH FLOWS
 
                         
    Year Ended December 31,  
    2005     2004     2003  
    (In thousands)  
 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
                       
Cash paid for interest
  $ 426     $     $ 29  
                         
Cash paid (received) for income taxes
  $ 42     $     $ (73 )
                         
SUPPLEMENTAL NONCASH INVESTING AND FINANCING ACTIVITIES:
                       
Acquisition of INX minority interest:
                       
Common stock issued
  $ 1,530     $     $  
Minority interest acquired
    (302 )            
Acquisition of Network Architects, Corp.:
                   
Fair value of assets acquired
    4,300              
Common stock issued
    (2,000 )            
Acquisition of InfoGroup Northwest, Inc.:
                   
Fair value of assets acquired
    2,400              
Common stock issued
    (500 )            
Recognition of additional purchase price on Digital Precision acquisition through issuance of INX common stock
          234        
Recognition of minority interest for issuance of INX common stock
          (162 )      
Revaluation of options granted consultants
          (199 )      
Fixed assets acquired through capital lease
                63  
Options granted to consultants
                337  
Offering costs accrued
                317  
 
The accompanying notes are an integral part of these consolidated financial statements


49


Table of Contents

INX INC. AND SUBSIDIARIES
 
For the Years Ended December 31, 2005, 2004 and 2003
(In thousands, except share and per share amounts)
 
 
1.   Description of Business
 
INX Inc. (“INX” or the “Company”) is a provider of IP communications solutions for enterprise-class organizations based primarily on Cisco System, Inc. technology. These solutions include design, implementation and support of LAN/WAN routing and switching, IP telephony, voice over IP (“VoIP”), network security, network storage and wireless networks. Effective December 31, 2005, the Company merged its wholly owned InterNetwork Experts, Inc. subsidiary with I-Sector Corporation and changed its name from I-Sector Corporation to INX Inc.
 
2.   Summary of Significant Accounting Policies
 
Basis of Presentation — On November 3, 2005, the Company’s Board of Directors approved a plan to sell the Stratasoft and Valerent subsidiaries as further discussed in Note 4. Therefore, the Stratasoft and Valerent results of operations and cash flows have been reclassified from the Company’s results of continuing operations and cash flows for all periods presented. The assets and liabilities of Stratasoft and Valerent have been reclassified to current and noncurrent assets and liabilities of discontinued operations in the accompanying balance sheets for all periods presented. On the effective date of the classification as discontinued operations, the property and equipment and intangible assets of Stratasoft and Valerent were no longer depreciated or amortized, respectively. The Company previously reported under three segments, InterNetwork Experts, Stratasoft, and Valerent. As a result of the reclassification of Stratasoft and Valerent to discontinued operations, the Company now reports under only one segment.
 
Principles of Consolidation — The accompanying consolidated financial statements include the accounts of INX Inc. and its subsidiaries. All significant intercompany balances and transactions have been eliminated.
 
Inventory — Inventory consists primarily of Cisco network equipment, computer equipment and components and is valued at the lower of cost or market with cost determined on the first-in first-out method. Substantially all inventory is finished goods. Reserves to reduce inventory to market value are based on current inventory levels, historical usage and product life cycles.
 
Property and Equipment — Property and equipment are recorded at cost. Expenditures for repairs and maintenance are charged to expense when incurred, while expenditures for betterments are capitalized. Disposals are removed at cost less accumulated depreciation with the resulting gain or loss reflected in operations in the year of disposal.
 
Goodwill — Goodwill is the excess of the purchase price over the fair values assigned to the net assets acquired in business combinations. Goodwill is not amortized, but instead is subject to periodic testing for impairment. Goodwill is tested for impairment on an annual basis and more frequently if facts and circumstances indicate goodwill carrying values exceed estimated reporting unit fair values. Goodwill is written down when impaired. Based on the impairment tests performed, there was no impairment of goodwill in 2005.
 
Intangible Assets — Intangible assets are being amortized over their estimated useful lives of three to five years (see Note 6).
 
Impairment of Long-Lived Assets — Impairment losses are recorded on long-lived assets used in operations when events and circumstances indicate that the assets might be impaired and the undiscounted cash flows estimated to be generated by those assets are less than the carrying amounts of those assets.
 
Income Taxes — Income taxes are accounted for under the liability method, which requires, among other things, recognition of deferred income tax liabilities and assets for the expected future tax consequences of events that have been recognized in the consolidated financial statements or tax returns. Under this method, deferred income tax liabilities and assets are determined based on the temporary differences between the financial statement carrying amounts and the tax bases of existing assets and liabilities and the recognition of available tax carryforwards. The


50


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

tax provision allocated to discontinued operations is based on the incremental tax effect after computing the tax provision on continuing operations.
 
Use of Estimates — The preparation of the financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amount of revenue and expense during the reporting period. Actual results could differ from these estimates.
 
Revenue Recognition — INX recognizes revenue as follows:
 
Products Revenue.  Product shipment revenue occurs when products manufactured by other parties are purchased and resold to a customer and such products are contracted for independently of material services. The Company recognizes revenue when persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, the price is fixed or determinable, and collectibility is reasonably assured. Amounts billed to customers for shipping and handling are classified as revenue.
 
Services Revenue.  Technical support services revenue is deferred and recognized ratably over the period during which the services are to be performed, which is typically one year. Other service revenue is earned from providing stand-alone services such as billings for engineering and technician time, installation and programming services, which are provided on either an hourly basis or a flat-fee basis, and the service component of maintenance and repair service ticket transactions. These services are contracted for separately from any product sale, and are generally completed in less than three months. Other service revenues are recognized when the service is performed and when collection is reasonably assured.
 
INX has certain fixed and flat fee services contracts that extend over three months or more, and are accounted for on the percentage of completion method of accounting. The percentage of revenue recognized in any particular period is determined on the basis of the relationship of the actual hours worked to estimated total hours to complete the contract. Revisions of the estimated hours to complete are reflected in the period in which the facts necessitating the revisions become known. When a contract indicates a loss, a provision is made for the total anticipated loss.
 
Custom Project Revenue.  The revenue of Stratasoft is a component of the results from discontinued operations. Stratasoft earned revenue from projects that are recognized using the percentage of completion method of accounting. The majority of Stratasoft’s revenue consists of system sales in which it bundles its proprietary software, along with third-party hardware products and material related software customization services, installation, training services, warranty services and incidental post contract support (“PCS”) together under a single contract with the customer. PCS is insignificant on such contracts for one year or less, and therefore, we have determined that the value of such PCS should not be unbundled from the project revenue as set forth in paragraph 59 of SOP 97-2. Accordingly, such PCS revenue is recognized together with the project revenue, and the estimated cost to provide the PCS is accrued. The value of the PCS is determinable within the contract, which defines the period that the PCS is granted and offers renewals at stated amounts, thereby defining the value of the PCS. The software customization, together with the hardware customization and integration, represent a significant modification, customization and/or production of the product and, therefore, the entire arrangement is required to be accounted for using the percentage of completion method of accounting pursuant to SOP 81-1. The percentage of revenue recognized in any particular period is determined principally on the basis of the relationship of the cost of work performed on the contract to estimated total costs. The percentage-of-completion method relies on estimates of total expected contract revenue and costs. The Company follows this method since reasonably dependable estimates of the revenue and costs applicable to various stages of a contract can be made. Revisions of estimates are reflected in the period in which the facts necessitating the revisions become known. When a contract indicates a loss, a provision is made for


51


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

the total anticipated loss. Stratasoft sold $260 and $125 of software products to resellers for which the related revenue was deferred at December 31, 2005 and 2004, respectively. Revenue from sales to resellers is recognized in the accounting periods that payments from the reseller are received.
 
Credit Risk — The Company extends credit to its customers in the normal course of business and generally does not require collateral or other security. The Company performs ongoing credit evaluations of its customers’ financial condition and, in some instances, requires letters of credit or additional guarantees in support of contracted amounts. Earnings are charged with a provision for doubtful accounts based on a current review of the collectibility of the accounts and using a systematic approach based on historical collections and age of the amounts due. Accounts deemed uncollectible are applied against the allowance for doubtful accounts.
 
Vendor Incentives — INX participates in a vendor incentive program under which incentives are principally earned by sales volume, sales growth and customer satisfaction levels. The amounts earned under these programs are accrued when they are deemed probable and can be reasonably measured; otherwise, they are recorded when they are declared by the vendor or the cash is received, whichever is earlier. The incentives are recorded as a reduction of cost of goods and services. Selling, general and administrative expenses are increased for any associated commission expense and payroll tax related to the incentives. When vendor incentives are not recognized until vendor declaration or cash receipt, then their effect on cost of goods can vary significantly among quarterly and annual reporting periods. Vendor incentives have been recorded on the accrual basis beginning in December 2004. The Company recognized vendor incentives of $2,876, $3,480 and $313 in 2005, 2004 and 2003, respectively.
 
Advertising Costs — Advertising costs consist of print advertising and trade show materials and are expensed as incurred.
 
Research and Development Costs — Expenditures relating to the development of new products and processes, including significant improvements and refinements to existing products, are expensed as incurred.
 
Stock-Based Compensation — The Company has elected to account for employee stock-based compensation using the intrinsic value method of accounting in accordance with Accounting Principles Bulletin (“APB”) No. 25 “Accounting for Stock Issued to Employees”. Under this method no compensation expense is recognized when the number of shares granted is known and the exercise price of the stock option is equal to or greater than the fair value of the common stock on the grant date. The Company recorded $57, $0, and $0 during 2005, 2004 and 2003, respectively, for stock-based compensation associated with stock options granted to employees and directors in its consolidated statement of operations. INX Inc. and its subsidiaries apply the fair value method as prescribed by SFAS No. 123, as interpreted and amended, for stock and stock options issued to non-employees and during the years ended December 31, 2005 and 2004, recorded $9 and $(174) of other additional paid in capital related to compensation to the non-employees. If compensation cost for all option issuances had been determined consistent with the fair value method, INX’s net loss and net loss per share would have increased to the pro-forma amounts indicated below.


52


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
For purposes of estimating the fair value disclosures below, the fair value of each stock option has been estimated on the grant date with a Black-Scholes option pricing model using the following weighted-average assumptions for the 2005, 2004 and 2003 periods; dividend yield of 0% for all periods; expected volatility of 63.9%, 79.8% and 85.7%, respectively; risk-free interest rate of 4.36%, 3.63% and 3.63%, respectively; and expected lives of 8.0, 8.0 and 8.4 years, respectively, from the original date of the stock option grants.
 
                                 
    2005     2004     2003        
 
Basic:
                               
Net income (loss) as reported
  $ (7,884 )   $ 1,530     $ (1,836 )        
Deduct:
                               
Total stock-based employee compensation determined under fair value based method for all awards, net of related tax effects
    (675 )     (90 )     (233 )        
                                 
Pro forma net income (loss)
  $ (8,559 )   $ 1,440     $ (2,069 )        
                                 
Diluted:
                               
Net income (loss) as reported
  $ (7,884 )   $ 1,530     $ (1,836 )        
Deduct:
                               
Adjustment for subsidiary dilution
          (550 )     (29 )        
Total stock-based employee compensation determined under fair value based method for all awards, net of related tax effects
    (675 )     (90 )     (233 )        
                                 
Pro forma net income (loss)
  $ (8,559 )   $ 890     $ (2,098 )        
                                 
Earnings (loss) per share:
                               
Basic — as reported
  $ (1.38 )   $ 0.33     $ (0.50 )        
Basic — pro forma
  $ (1.50 )   $ 0.32     $ (0.56 )        
Diluted — as reported
  $ (1.38 )   $ 0.31     $ (0.50 )        
Diluted — pro forma
  $ (1.50 )   $ 0.18     $ (0.57 )        
 
Earnings Per Share — Basic net income per share is computed on the basis of the weighted-average number of common shares outstanding during the periods. Diluted net income per share is computed based upon the weighted- average number of common shares plus the assumed issuance of common shares for all potentially dilutive securities using the treasury stock method (See Note 7).
 
Fair Value of Financial Instruments — INX’s financial instruments consist of cash and cash equivalents, accounts receivable and accounts payable for which the carrying values approximate fair values given the short-term maturity of the instruments. The carrying value of the Company’s debt instruments approximate their fair value based on estimates of rates offered to the Company for instruments with the same maturity dates and security structures.
 
Recent Accounting Pronouncements — In December 2004, the FASB issued Statement No. 123 (revised 2004), “Share-Based Payment” (“SFAS 123(R)”), which requires the measurement and recognition of compensation expense for all stock-based compensation payments and supersedes the Company’s current accounting under APB 25. SFAS 123(R) is effective for all annual periods beginning after June 15, 2005. In March 2005, the Securities and Exchange Commission issued Staff Accounting Bulletin No. 107 (“SAB 107”) relating to the adoption of SFAS 123(R) and revised the effective date to annual periods beginning after December 15, 2005.
 
The Company adopted SFAS 123(R) in the first quarter of 2006 and will continue to evaluate the impact of SFAS 123(R) on its operating results and financial condition. The pro forma information presented above and in Note 10 presents the estimated compensation charges under Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation.” The Company’s assessment of the estimated compensation charges


53


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

is affected by the Company’s stock price as well as assumptions regarding a number of complex and subjective variables and the related tax impact. These variables include, but are not limited to, the Company’s stock price volatility and employee stock option exercise behaviors. The Company will recognize the compensation cost for stock-based awards issued after December 31, 2005 on a straight-line basis over the requisite service period for the entire award. The Company will recognize compensation cost of stock-based awards issued prior to December 31, 2005 as they vest. At December 31, 2005, the unrecognized compensation related to unvested options was $837.
 
In December 2004, the FASB issued Staff Position FSP 109-2, “Accounting and Disclosure Guidance for the Foreign Earnings Repatriation Provision within the American Jobs Creation Act of 2004” (FSP 109-2), which provides guidance on accounting for the potential impact of the repatriation provisions of the American Jobs Creation Act of 2004 (the Jobs Act) on enterprises’ income tax expense and deferred tax liability. The Jobs Act was enacted on October 22, 2004. FSP 109-2 states that an enterprise is allowed time beyond the financial period of enactment to evaluate the effect of the Jobs Act on its plan for reinvestment or repatriation of foreign earnings for purposes of applying SFAS No. 109. As a result of the sale of Stratasoft in January, 2006, the company no longer has foreign earnings to which this could apply.
 
In November 2004, the FASB issued Statement No. 151, “Inventory Costs, an amendment of ARB No. 43, Chapter 4” (“SFAS 151”). SFAS 151 clarifies that abnormal inventory costs such as costs of idle facilities, excess freight and handling costs, and wasted materials (spoilage) are required to be recognized as current period charges. The provisions of SFAS 151 are effective for fiscal years beginning after June 15, 2005. The adoption of SFAS 151 in fiscal 2006 did not have a significant impact on the Company’s consolidated balance sheet or statement of operations.
 
In May 2005, the FASB issued SFAS No. 154, “Accounting Changes and Error Corrections — a Replacement of APB Opinion No. 20 and FASB Statement No. 3” (“SFAS 154”). SFAS 154 changes the requirements for the accounting for, and reporting of, a change in accounting principle. SFAS 154 requires that a voluntary change in accounting principle be applied retrospectively with all prior period financial statements presented using the new accounting principle. SFAS 154 is effective for accounting changes and corrections of errors in fiscal years beginning after December 15, 2005. The Company will apply the requirements of SFAS 154 on any changes in principle made on or after December 31, 2005.
 
EITF Issue 03-13 — In November 2004, the FASB Emerging Issues Task Force (EITF) released Issue 03-13, “Applying the Conditions in Paragraph 42 of FASB Statement 144, Accounting for the Impairment or Disposal of Long-Lived Assets, in Determining Whether to Report Discontinued Operations.” To qualify as a discontinued operation, paragraph 42 of Statement 144 requires that the cash flows of the disposed component be eliminated from the operations of the ongoing entity and that the ongoing entity not have any significant continuing involvement in the operations of the disposed component after the disposal transaction. EITF Issue 03-13 provides guidance on how to interpret and apply the criteria in paragraph 42 of Statement 144. The Company accounted for the sale of its discontinued operations in accordance with Statement 144 and EITF Issue 03-13. The adoption of EITF Issue 03-13 on January 1, 2005 had no effect on the Company’s financial statements (financial position, net earnings, or cash flows).
 
Reclassifications — Certain prior period amounts in the balance sheet presented herein have been reclassified to conform to the current period presentation.
 
3.   Acquisitions
 
The Company completed two acquisitions during May and June, 2005 and an acquisition in April, 2003, as detailed below. In February 2006, the Company completed an acquisition as discussed in Note 15, Subsequent Event. The acquisitions were consummated to improve the Company’s geographical presence and enhance its technical capabilities.


54


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
Network Architects, Corp.
 
Effective May 26, 2005, the Company acquired the operations and certain assets of Network Architects, Corp. (“Netarch”), a data network and IP telephony systems design, installation and support business with branches in Albuquerque, New Mexico, and El Paso, Texas. The consideration paid at closing consisted of cash in the amount of $2,000, common stock valued at $2,000, and payment of a note payable to a bank in the amount of $300. Legal and other costs of $66 were paid in cash in connection with the transaction. The calculation of the 308,166 shares of Company’s common stock issued was determined by dividing $2,000 by the average closing price per share for the Common Stock as reported by AMEX for the five consecutive trading days ending May 20, 2005.
 
The Company will pay Netarch additional purchase price consideration if certain financial milestones are achieved. To the extent that the operating profit attributable to Netarch’s former Albuquerque, New Mexico, and El Paso, Texas, branches (“Operating Profit”) during the twelve-month period ending May 31, 2006 is positive, the Company will pay Netarch an additional purchase price equal to 75% of Operating Profit during such period. This additional purchase price shall not exceed $525, and at the Company’s option 50% of such additional purchase price may be paid in the form of common stock. In addition, the Company will issue Netarch a maximum of 75,000 shares of common stock following each of the twelve-month periods ending May 31, 2006, 2007 and 2008 if Operating Profit during such periods exceeds $600, $660, and $726, respectively. If Operating Profit is less than the applicable milestone for any of the three years, the number of shares of common stock issuable by the Company shall be equal to 75,000 multiplied the percentage of actual Operating Profit during the period as compared to the applicable milestone. Additional purchase price consideration, if any, will be recorded as goodwill.
 
InfoGroup Northwest, Inc.
 
Effective June 29, 2005, the Company acquired the operations and certain assets of the InfoGroup Northwest, Inc. (“InfoGroup”) network solutions business with branches in Seattle, Washington, and Portland and Eugene, Oregon. The consideration paid at closing consisted of cash in the amount of $1,900 and common stock valued at $500. Legal, broker, and other costs of $123 were incurred in connection with the transaction, of which $12 was paid through the issuance of 1,586 shares of common stock and the remainder paid in cash. The calculation of the 63,516 shares of the Company’s common stock issued was determined by dividing $500 by the average closing price per share for the common stock as reported by AMEX for the five consecutive trading days ending June 24, 2005.
 
The Company will pay InfoGroup additional purchase price consideration if operating profit attributable to InfoGroup’s former Seattle, Washington, and Portland and Eugene, Oregon, branches (“Operating Profit”) during the twelve-month period ending June 30, 2006 is at least $400. 50% of such additional purchase price will be paid in cash and the remaining 50% shall be paid in the form of common stock. The additional purchase price will be $300 if Operating Profit is between $400 and $550; $500 if Operating Profit is between $550 and $650; $900 if Operating Profit is between $650 and $700 and $1,000, plus 50% of the Operating Profit in excess of $700 if Operating Profit exceeds $700. Additional purchase price consideration, if any, will be recorded as goodwill.
 
Digital Precision, Inc.
 
On April 7, 2003, InterNetwork Experts, Inc. acquired certain assets and liabilities of one of its competitors, Digital Precision, Inc. (“Digital”). The purchase price was $540 in cash and, contingent upon the retention of certain key employees, the obligation to issue 1,800,000 shares of InterNetwork Experts, Inc. common stock in April 2004. That contingency was resolved in April 2004 when InterNetwork Experts, Inc. issued 1,800,000 shares to the certain key employees, and INX recognized a minority interest of $162 in its consolidated balance sheet related to the issuance of InterNetwork Experts, Inc. common stock. No goodwill was recognized in the acquisition. The results of operations subsequent to April 2003 are included in the consolidated statement of operations. At December 31, 2004 INX recognized minority interest of $117 in its consolidated statement of operations related to


55


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

the InterNetwork Experts, Inc. operating income subsequent to April 7, 2004 and $279 in its consolidated balance sheet.
 
The following table summarizes the estimated fair values, including professional fees and other related acquisition costs, at the date of acquisition. The Company obtained a third party valuation of certain tangible and intangible assets for the 2005 acquisitions.
 
                         
    Network
    InfoGroup
    Digital
 
    Architects,
    Northwest,
    Precision,
 
    Corp.     Inc.     Inc.  
 
Allocated acquisition cost:
                       
Intangibles — customer relationships and noncompete agreements amortized over 3 years
  $ 241     $ 134     $ 376  
Inventory
                101  
Fixed assets
    500       297       63  
Security deposits
    4       6        
Transaction costs
    65       123       26  
Goodwill
    3,555       1,963        
                         
Total acquisition cost
  $ 4,365     $ 2,523     $ 566  
                         
 
Pro Forma Summary (Unaudited)
 
The following pro forma consolidated amounts give effect to the Company’s acquisition of Netarch and InfoGroup as if they had occurred January 1, 2004. The pro forma consolidated amounts presented below are based on continuing operations. The pro forma consolidated amounts are not necessarily indicative of the operating results that would have been achieved had the transaction been in effect and should not be construed as being representative of future operating results.
 
                 
    Year Ended December 31,  
    2005     2004  
 
Revenues
  $ 135,528     $ 106,884  
                 
Net income (loss) from continuing operations
  $ (4,351 )   $ 2,214  
                 
Net income (loss) from continuing operations:
               
Basic
  $ (0.76 )   $ 0.45  
                 
Diluted
  $ (0.76 )   $ 0.41  
                 
Weighted average shares used in calculation:
               
Basic
    5,706,323       4,941,189  
                 
Diluted
    5,706,323       5,376,075  
                 
 
4.   Discontinued Operations
 
Telecom and Computer Products Divisions
 
Prior to 2003, INX sold a computer products reselling business, PBX telephone systems dealer business, and the Telecom Systems division. During 2005, the Company resolved the collectibility of certain accounts receivable and revised the estimated future expenses for pending litigation relative to its discontinued Telecom and Computer Products Divisions. The impact of these changes are reflected in the gain on disposal of discontinued operations detailed below.


56


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
Stratasoft and Valerent Subsidiaries
 
On November 3, 2005, the Company’s Board of Directors approved a plan to sell the Stratasoft and Valerent subsidiaries. This action was taken due to continuing losses at Stratasoft and the decision to build value with a focused strategy in the operations at INX. Under a Stock Purchase Agreement dated January 26, 2006, INX sold all outstanding shares of Stratasoft’s common stock for an estimated pretax gain on disposal to be recognized in the first quarter of 2006 of approximately $375. Key terms of the sale are summarized as follows:
 
  •  All outstanding Stratasoft common stock was sold for a purchase price of $3,000, reduced by:
 
  •  $800 placed in escrow, which is available to satisfy indemnified losses, if any, as defined in the Agreement. Funds placed in escrow are excluded from the estimated gain stated above.
 
  •  $221 representing a preliminary net working capital adjustment, as defined. The working capital adjustment is to be finalized by March 27, 2006.
 
  •  The Company indemnified the buyer for potential losses as defined in the Agreement to a maximum of $1,400, inclusive of amounts placed in escrow. Excess funds held in escrow will be released on January 26, 2008 unless retained in escrow for potential indemnified losses as allowed in the Agreement under certain circumstances.
 
  •  The Company may receive additional consideration in the form of 10% of the outstanding Stratasoft common stock if revenue exceeds $10,000 for any consecutive twelve month period within two years of closing.
 
  •  The Company may receive additional cash consideration if Stratasoft is sold by the buyer to another party for an amount in excess of $15,000.
 
Transaction costs of $771 are payable by the Company in connection with the transaction, including the value of warrants issued to the investment banker for the transaction for 40,000 shares of common stock at $6 per share. The warrants expire 5 years after January 26, 2005. Additional transaction costs of up to $120 are payable based on the Company’s final purchase price.
 
The results of operations and gain on disposal of discontinued operations are summarized below:
 
                         
    Year Ended December 31,  
    2005     2004     2003  
 
Revenues:
                       
Stratasoft
  $ 5,277     $ 8,201     $ 7,101  
Valerent
    6,662       6,942       5,076  
                         
Total
  $ 11,939     $ 15,143     $ 12,177  
                         
Income (loss) from operations of discontinued subsidiaries:
                       
Stratasoft
  $ (2,734 )   $ (265 )   $ (1,360 )
Valerent
    (239 )     279       (720 )
                         
Total
    (2,973 )     14       (2,080 )
Gain on disposal of discontinued operations:
                       
Telecom and Computer Products Divisions
    106       57       319  
Cumulative effect of change in accounting method at Stratasoft
    (566 )            
Income tax benefit
    466       349       72  
                         
Income (loss) from discontinued operations, net of taxes
  $ (2,967 )   $ 420     $ (1,689 )
                         


57


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
The components of assets and liabilities of discontinued operations in the accompanying balance sheets are as follows:
 
                 
    December 31,  
    2005     2004  
 
Current assets of discontinued operations:
               
Accounts receivable, net
  $ 1,533     $ 2,307  
Inventory
    592       778  
Costs and earnings in excess of billings
    266       1,653  
Notes receivable and other current assets
    173       1,056  
                 
Total
  $ 2,564     $ 5,794  
                 
Noncurrent assets of discontinued operations:
               
Property and equipment, net
  $ 392     $ 380  
Patents, net
    653       739  
Other noncurrent assets
    12       208  
                 
Total
  $ 1,057     $ 1,327  
                 
Current liabilities of discontinued operations:
               
Accounts payable
  $ 620     $ 723  
Billings in excess of costs and earnings
    201       63  
Accrued expenses
    1,376       1,599  
Deferred revenue
    644       1,135  
Current portion of long-term debt
    95       80  
                 
Total
  $ 2,936     $ 3,600  
                 
Long-term liabilities of discontinued operations:
               
Long-term debt
  $ 7     $ 103  
                 
 
Prior to 2005, the discontinued Stratasoft subsidiary recognized revenue under the percentage of completion method based on the relationship of total cost incurred to total estimated cost over the duration of the project. Effective January 1, 2005, the Stratasoft segment changed its method of applying the percentage of completion accounting method to the relationship of labor cost incurred to total estimated labor cost over the duration of the project. Management believes the newly adopted method of applying the accounting principle is preferable in Stratasoft’s circumstances because using labor cost as the input measure more accurately reflects the labor intensive customization and modification that now occurs to the Stratasoft hardware and software more evenly over the duration of Stratasoft’s projects. Accordingly, the labor cost input method more appropriately measures the progress towards completion over the duration of Stratasoft’s projects.
 
The change in accounting method was applied by recording the cumulative effect of the change amounting to $566 in the loss from discontinued operations in the consolidated statement of operations for the year ended December 31, 2005. Had the change in accounting method not been made, net loss for the year ended December 31, 2005 would have decreased by $144 or $0.03 per share (basic and diluted). The pro forma effect has not been presented for prior periods due to the inability to accurately compute the effect of the change prior to December 31, 2004.


58


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
5.   Property and Equipment
 
Property and equipment consisted of the following:
 
                 
    December 31,  
    2005     2004  
 
Equipment
  $ 287     $ 265  
Computer equipment
    2,220       1,889  
Furniture and fixtures
    1,074       262  
Leasehold improvements
    708       659  
Vehicles
    105       105  
                 
      4,394       3,180  
Accumulated depreciation and amortization
    (2,344 )     (1,774 )
                 
Total
  $ 2,050     $ 1,406  
                 
 
Property and equipment are depreciated over their estimated useful lives ranging from three to ten years using the straight-line method. Depreciation expense totaled $570, $364 and $303 for 2005, 2004 and 2003, respectively.
 
6.   Intangible Assets
 
                                         
    December 31,
    December 31,
       
    2005     2004        
    Gross
          Gross
          Weighted
 
    Carrying
    Accumulated
    Carrying
    Accumulated
    Amortization
 
    Amount     Amortization     Amount     Amortization     Years  
 
Amortized intangible assets:
                                       
Customer lists
  $ 1,051     $ 793     $ 836     $ 492       3.38  
Other
    328       214       168       138       4.02  
                                         
Total
  $ 1,379     $ 1,007     $ 1,004     $ 630          
                                         
 
The estimated aggregate amortization expense for each of the next five years and thereafter is as follows:
 
         
2006
    191  
2007
    125  
2008
    56  
         
Total
  $ 372  
         
 
7.   Earnings Per Share
 
Basic EPS is computed by dividing net income (loss) by the weighted-average number of common shares outstanding for the period. Diluted EPS is based on the weighted-average number of shares outstanding during each period and the assumed exercise of dilutive stock options and warrants less the number of treasury shares assumed to be purchased from the proceeds using the average market price of the Company’s common stock for each of the periods presented.
 
The potentially dilutive options of 1,154,007 and 215,395 for the years ended December 31, 2005 and 2003, respectively, were not used in the calculation of diluted earnings since the effect of potentially dilutive securities in computing a loss per share is antidilutive. For the year ended December 31, 2004 no options were excluded in the calculation of diluted earnings.


59


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
The Company’s wholly-owned subsidiary, InterNetwork Experts, Inc., had potentially dilutive options until March 2005 as discussed in Note 10. In 2003 the net loss from continuing operations for purposes of computing the earnings per share increased $29 for the assumed exercise of InterNetwork Experts, Inc. options under the treasury method, and in 2004 the net income from continuing operations for purposes of computing the earnings per share decreased $550 for the assumed exercise of InterNetwork Experts, Inc. options under the treasury method.
 
                         
    December 31,  
    2005     2004     2003  
 
Numerator for basic earnings per share:
                       
Net income (loss) from continuing operations before minority interest
  $ (4,894 )   $ 1,227     $ (147 )
Minority interest
    (23 )     (117 )      
Income (loss) from discontinued operations, net of taxes
    (2,967 )     420       (1,689 )
                         
Net income (loss)
  $ (7,884 )   $ 1,530     $ (1,836 )
                         
Numerator for diluted earnings per share:
                       
Net income (loss) from continuing operations before minority interest
  $ (4,894 )   $ 1,227     $ (147 )
Minority interest
    (23 )     (117 )      
INX income attributable to potential minority interest net income (loss) from continuing operations used in computing loss per share
          (550 )     (29 )
                         
Net income (loss) from continuing operations used in computing income (loss) per share
    (4,917 )     560       (176 )
Income (loss) from discontinued operations, net of taxes
    (2,967 )     420       (1,689 )
                         
Net income (loss)
  $ (7,884 )   $ 980     $ (1,865 )
                         
Denominator for basic earnings per share — weighted-average shares outstanding
    5,706,323       4,569,507       3,691,052  
Effect of dilutive securities:
                       
Shares issuable from assumed conversion of common stock options and restricted stock
          434,886        
                         
Denominator for diluted earnings per share — weighted-average shares outstanding
    5,706,323       5,004,393       3,691,052  
                         
 
For 2004 we did not include 50,000 warrants issued in 2004 to purchase units, nor did we include 110,000 warrants issued in 2004 to purchase common stock in determination of the dilutive shares since their exercise prices exceeded the $7.65 per share price of the common stock on December 31, 2004. For 2005 we did not include 575,000 warrants issued in 2004 to purchase common stock in determination of the dilutive shares since they are antidilutive.


60


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
8.   Notes Payable and Long-Term Debt
 
Notes payable and long-term debt on the accompanying balance sheets consist of the following:
 
                 
    December 31,  
    2005     2004  
 
Revolving credit facility bearing interest of prime plus .5%
  $ 2,464     $ 8,122  
Notes payable bearing interest of 5.25% with monthly payments of $38 due July 2006
    222        
Obligation under capital lease, imputed interest of 10% maturing November 2006
    21       36  
                 
Total
    2,707       8,158  
Less current portion
    (2,707 )     (8,139 )
                 
Long-term portion
  $     $ 19  
                 
 
On December 27, 2005 the Company entered into a new $40,000 senior credit facility with Castle Pines Capital LLC (“CPC”) to provide inventory financing and to fund working capital requirements. The new facility with CPC replaces the $25,000 senior credit facility with Textron Financial Corporation. Key terms of the Agreement are summarized as follows:
 
  •  The Agreement provides a discretionary line of credit up to a maximum aggregate amount of $40,000 to purchase inventory from CPC approved vendors.
 
  •  The Agreement provides a working capital revolving line of credit under the above line of credit with an aggregate outstanding sublimit of $10,000.
 
  •  The working capital revolving line of credit incurs interest payable monthly at the rate of prime plus .5%.
 
  •  The Agreement contains customary covenants regarding maintenance of insurance coverage, maintenance of and reporting collateral, and submission of financial statements. The Agreement also contains restrictive financial covenants measured as of the end of each calendar quarter covering current ratio, tangible net worth, minimum working capital, and total liabilities to tangible net worth ratio as defined.
 
  •  The line of credit is collaterized by substantially all assets of the Company.
 
Inventory floor plan borrowings are reflected in accounts payable in the accompanying consolidated balance sheets, except for $2,464 and $8,122 that is interest bearing and is reflected in short term debt in the accompanying consolidated balance sheets at December 31, 2005 and December 31, 2004, respectively. Borrowings accrue interest at the prime rate (7.25% at December 31, 2005) plus 0.5% on outstanding balances that extend beyond the vendor approved free interest period. At December 31, 2005, INX was in compliance with the loan covenants effective at that date and anticipates that it will be able to comply with its loan covenants for the next twelve months. In the event INX does not maintain compliance, it would be required to seek waivers from CPC for those events, which, if not obtained, could accelerate repayment and require INX to seek other sources of finance. At December 31, 2005, INX had $12,477 outstanding on inventory floor plan finance borrowings, and the remaining credit availability was $8,240.
 
The weighted-average interest rate for borrowings under all credit line arrangements in effect during, 2005, 2004 and 2003 was 8.6%, 7.4% and 6.7%, respectively. Interest expense on continuing operations debt was $289, $193, and $29 for the years ended December 31, 2005, 2004, and 2003, respectively.


61


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
9.   Income Taxes
 
The provision for income taxes consisted of the following:
 
                         
    Year Ended December 31,  
    2005     2004     2003  
 
Current provision:
                       
Federal
  $ 475     $ 591     $ (35 )
State
                 
                         
Total current provision
    475       591       (35 )
Deferred benefit
          (241 )     35  
                         
Total expense from continuing operations
    475       350        
Total benefit from discontinued operations
    (466 )     (350 )     (73 )
                         
Total
  $ 9     $     $ (73 )
                         
 
The total provision for income taxes for continuing operations during the years ended December 31, 2005, 2004 and 2003 varied from the U.S. federal statutory rate due to the following:
 
                         
    Year Ended December 31,  
    2005     2004     2003  
 
Federal income tax at statutory rate
  $ (1,502 )   $ 536     $ (50 )
Minority interest
    1,956       40        
Non-deductible expenses
    21       20       15  
Other
          (5 )      
Valuation allowance
          (241 )     35  
                         
Total expense from continuing operations
  $ 475     $ 350     $  
                         
 
Net deferred tax assets computed at the statutory rate related to temporary differences were as follows:
 
                 
    December 31,  
    2005     2004  
 
Net deferred tax assets (liabilities):
               
Accounts and notes receivable
  $ 334     $ 169  
Closing and severance costs
    194       212  
Deferred service revenue
    126        
Amortization of intangibles
          (9 )
Other
    141        
Depreciation
    (148 )     (27 )
Net operating loss carryforward
    1,494       663  
                 
Total
    2,141       1,008  
Less: Valuation allowance
    (2,141 )     (1,008 )
                 
Total
  $     $  
                 
 
Due to the company’s recurring losses, a valuation allowance was established to fully offset the net deferred tax assets at December 31, 2005 and 2004.


62


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
At December 31, 2005, INX has a net operating loss (NOL) carryforward for federal income tax reporting purposes of approximately $4,396. A portion of the NOL is attributable to discontinued operations and the ultimate benefit to continuing operations is dependent on the manner in which the discontinued operations are disposed. Since United States tax laws limit the time during which an NOL may be applied against future taxable income and tax liabilities, INX may not be able to take full advantage of its NOL carryforward for federal income tax purposes. The carryforward will expire in 2024 if not otherwise used. A change in ownership, as defined by federal income tax regulations, could significantly limit the company’s ability to utilize its carryforward.
 
INX receives an income tax benefit from stock option exercises for the difference between the fair market value of the stock issued at the time of exercise and the grant price, tax effected. This benefit will be utilized to the extent that INX has tax basis income that was not offset by the remainder of the net operating loss (NOL) carryforwards. At December 31, 2005, INX has approximately $792 of remaining unused tax benefit attributable to stock option exercises which, when realized, will be recorded to additional paid-in capital.
 
10.   Stockholders’ Equity
 
Stock Option Plans
 
Under the 1996 Incentive Stock Plan (the “1996 Incentive Plan”) and the 1996 Non-Employee Director Stock Option Plan (the “Director Plan”) as approved by the shareholders, INX’s Compensation Committee may grant up to 417,500 shares of common stock, which have been reserved for issuance to certain employees of INX. At December 31, 2005, 5,150 shares were available for future grant under the 1996 Incentive Plan. The 1996 Incentive Plan provides for the granting of incentive awards in the form of stock options, restricted stock, phantom stock, stock bonuses and cash bonuses in accordance with the provisions of the plan. Additionally, no shares may be granted after the tenth anniversary of the 1996 Incentive Plan’s adoption. INX has reserved for issuance, under the Director Plan, 100,000 shares of common stock, subject to certain anti-dilution adjustments, of which no shares were available for future grants at December 31, 2005. The Director Plan provided for a one-time option by newly elected directors to purchase up to 5,000 common shares, after which each director was entitled to receive an option to purchase up to 5,000 common shares upon each date of re-election to INX’s Board of Directors. Options granted under the Director Plan and the 1996 Incentive Plan have an exercise price equal to the fair market value on the date of grant and generally expire ten years after the grant date.
 
In May 2000, INX adopted the 2000 Stock Incentive Plan (the “2000 Incentive Plan”) as approved at the annual shareholder’s meeting. At the August 20, 2003 shareholder’s meeting, the 2000 Incentive Plan was amended and restated and amendments to make it compliant with both the Sarbanes-Oxley Act of 2002 and with Section 162(m) and other sections of the Internal Revenue Code. Additionally, the plan was amended to increase the number of shares of common stock available for granting stock options to 600,000 in 2003. At the December 30, 2004 shareholder’s meeting the Plan was amended to increase the number of shares of common stock available for stock option grants to 900,000. The Plan provides for the granting of incentive awards in the form of stock-based awards and cash bonuses in accordance with the provisions of the plan. All employees, including officers, and consultants and non-employee directors are eligible to participate in the Plan. Generally, the Compensation Committee has the discretion to determine the exercise price of each stock option under the Plan, and they must be exercised within ten years of the grant date, except those classified as Incentive Stock Option (“ISO”) grants to a 10% or greater stockholder. ISO options grants to a 10% or greater stockholder must be exercised within five years of the grant date. The exercise price of each ISO option grant may not be less than 100% of the fair market value of a share of common stock on the date of grant (110% in the case of a 10% or greater stockholder). At December 31, 2005, 263,500 shares were available for future option grants under the Plan.


63


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
The activity of employees in all plans is summarized below:
 
                                                 
    Year Ended December 31,  
    2005     2004     2003  
          Weighted
          Weighted
          Weighted
 
          Average
          Average
          Average
 
          Exercise
          Exercise
          Exercise
 
    Shares     Price     Shares     Price     Shares     Price  
 
Options outstanding at beginning of the period
    516,821     $ 3.70       501,966     $ 2.85       396,042     $ 1.47  
Granted during the period
    1,470,603       2.15       95,000       7.52       338,760       3.58  
Exercised during the period
    (157,414 )     1.31       (58,665 )     3.47       (222,736 )     1.44  
Canceled during the period
    (21,500 )     6.20       (21,480 )     2.13       (10,100 )     1.36  
                                                 
Options outstanding at end of period
    1,808,510     $ 2.70       516,821     $ 3.70       501,966     $ 2.85  
                                                 
Options exercisable at end of period
    1,449,177     $ 1.89       357,287     $ 2.83       259,406     $ 1.81  
                                                 
Options outstanding price range
  $ 0.01             $ 0.82             $ 0.82          
    to $ 7.76             to $ 8.06             to $ 8.06          
Weighted average fair value of options granted during the period
  $ 2.15             $ 7.52             $ 2.55          
Options weighted average remaining life
    7.06 Years               7.77 Years               8.39 Years          
 
                                         
    Employee and Director  
    Outstanding              
          Weighted
          Exercisable  
          Average
    Weighted
          Weighted
 
          Remaining
    Average
          Average
 
    Outstanding
    Contractual
    Exercise
    Exercisable
    Exercise
 
    Shares     Life     Price     Shares     Price  
 
$0.01 to $ .99
    98,747       5.09     $ .10       98,747     $ .10  
$1.00 to $1.99
    1,052,230       6.24       1.28       1,038,997       1.28  
$2.00 to $2.99
    90,600       7.29       2.63       90,600       2.63  
$3.00 to $3.99
                             
$4.00 to $4.99
    344,933       8.77       4.63       179,166       4.76  
$5.00 to $7.76
    222,000       9.03       7.59       41,667       7.55  
                                         
Total
    1,808,510       7.06     $ 2.70       1,449,177     $ 1.89  
                                         
 
Employees affected by the sale of the Telecom Division on March 16, 2000 and of the Computer Products Division on May 19, 2000 (See Note 4) retained their respective stock option grants received prior to INX’s disposal of these divisions. In addition, certain affected employees were eligible and received stock options awards subsequent to their termination dates. The affected employees’ awards will vest or continue to vest according to the periods specified in their respective stock option agreements, generally five years, contingent upon the employment with the respective division’s acquirer.


64


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
The activity of options to the non-employee group is summarized below:
 
                                                 
    Year Ended December 31,  
    2005     2004     2003  
          Weighted
          Weighted
          Weighted
 
          Average
          Average
          Average
 
          Exercise
          Exercise
          Exercise
 
    Shares     Price     Shares     Price     Shares     Price  
 
Options outstanding at beginning of the period
    136,100     $ 2.11       187,532     $ 1.92       168,280     $ 1.43  
Exercised during the period
                (41,680 )     1.83       (98,748 )     1.56  
Grants during the period
                            118,000       2.32  
Canceled during the period
                (9,752 )     1.54              
                                                 
Options outstanding at end of period
    136,100     $ 2.11       136,100     $ 2.11       187,532     $ 1.92  
                                                 
Options exercisable at end of period
    136,100     $ 2.11       136,100     $ 2.11       165,492     $ 1.62  
                                                 
Options outstanding price range
  $ 1.06             $ 1.06             $ 1.06          
    to $ 4.14             to $ 4.14             to $ 4.14          
Options weighted average remaining life
    6.59 Years               7.59 Years               5.33 Years          
 
                                         
    Non-Employee  
    Outstanding              
          Weighted
          Exercisable  
          Average
    Weighted
          Weighted
 
          Remaining
    Average
          Average
 
    Outstanding
    Contractual
    Exercise
    Exercisable
    Exercise
 
    Shares     Life     Price     Shares     Price  
 
$0.82 to $1.99
    113,500       6.55     $ 1.82       113,500     $ 1.82  
$2.00 to $2.99
    6,600       4.33       2.25       6,600       2.25  
$3.00 to $3.99
                             
$4.00 to $4.99
    16,000       7.76       4.14       16,000       4.14  
$5.00 to $6.00
                             
                                         
Total
    136,100       6.59     $ 2.11       136,100     $ 2.11  
                                         
 
Capital Stock — Holders of INX’s common stock are entitled to one vote per share on all matters to be voted on by shareholders and are entitled to receive dividends, if any, as may be declared from time to time by the Board of Directors of INX (the “Board”). Upon any liquidation or dissolution of INX, the holders of common stock are entitled, subject to any preferential rights of the holders of preferred stock, to receive a pro rata share of all of the assets remaining available for distribution to shareholders after payment of all liabilities. There are no shares of preferred stock issued or outstanding.
 
Common Stock Repurchase Plan — Effective November 30, 2005, the Board of Directors authorized the repurchase of up to $1,000,000 of the Company’s common stock on or before March 31, 2006. These repurchases were required to be made in open market or privately negotiated transactions in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended, subject to market and business conditions, applicable legal requirements and other factors. The plan did not obligate the Company to purchase any particular amount of common stock, and could be suspended at any time at the Company’s discretion. As of December 31, 2005, 1,300 shares were repurchased for $6 representing an average purchase price of $4.82. The shares repurchased were retired.


65


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
Completion of Public Offering — On May 12, 2004, the Company closed a public offering of 500,000 Units. The Units began trading on May 7, 2004, on the American Stock Exchange under the symbol ISR.U. Each Unit consists of two shares of common stock and one warrant to purchase one share of common stock at a price of $12.45. The Units were offered at a public offering price of $16.60 per Unit resulting in $8,300 of proceeds less 9% underwriter discount of $747 and underwriter expenses of $9 for a net amount of $7,544 before additional offering expenses. On June 2, 2004, the underwriters exercised their option to purchase 75,000 additional Units to cover over-allotments resulting in $1,245 of proceeds less 9% underwriter discount of $112 for a net amount of $1,133 before additional offering expenses. The Company paid approximately $1,145 of additional offering expenses associated with the public offering as of December 31, 2004. Net proceeds after all discounts and expenses were approximately $7,548.
 
Warrants — Included in the units issued by INX on May 7, 2004 were 575,000 warrants to purchase common stock at an exercise price of $12.45 per share. These warrants are exercisable through May 7, 2009 and are subject to redemption by INX at a price of $0.25 per warrant upon 30 days notice to the holders; however, we may only redeem the warrants if the closing price for our stock, as reported on the principal exchange on which our stock trades, for any five consecutive days has equaled or exceeded $16.60.
 
On May 7, 2004 INX issued warrants to the underwriters to purchase up to 50,000 units at an exercise price equal to $19.92 per unit. These warrants are exercisable during the four-year period beginning May 7, 2005 which is one year from the date of the prospectus. Pursuant to NASD Rule 2710(g), these warrants cannot be sold, transferred, assigned, pledged or hypothecated by any person for a period of one year following the effective date of the offering, except to any NASD member participating in the offering, to bona fide officers, by operation of law or if we are reorganized, so long as the securities so transferred remain subject to the same transfer restriction for the remainder of the one-year period. The holder of the representative’s warrant will have, in that capacity, no voting, dividend or other stockholder rights.
 
In May 2004 INX issued warrants to an investor relations firm, in return for services, to purchase up to 60,000 shares of common stock at an exercise price equal to $14.00 per share. These warrants are exercisable during the 12 month period beginning May 20, 2005.
 
11.   Elimination of Minority Interest in InterNetwork Experts, Inc.
 
On March 18, 2005, the Company acquired all of the InterNetwork Experts, Inc. shares held by a minority shareholder group in exchange for 244,890 shares of INX common stock. The transaction was recorded using the purchase method of accounting, resulting in recognition of goodwill of $1,408 including transaction costs of $180, elimination of $302 in minority interests, and an increase in common stock and additional paid-in-capital of $1,530. In connection with the transaction, InterNetwork Experts, Inc. stock options were exchanged for INX stock options, requiring remeasurement of the stock options as of the date of exchange. The resulting $5,729 charge to earnings was reflected as an increase in selling, general, and administrative expenses with a corresponding increase in additional paid-in-capital and therefore had no impact on total stockholders’ equity.
 
12.   Major Customers
 
International sales were less than 1% of consolidated revenues for each of the three years ended December 31, 2005. The Company had one customer, Micro System Enterprise, Inc./Acclaim Professional Services (“MSE”), an agent related to the DISD E-Rate funded program that represented 11.2% and 19.2% of 2005 and 2004 consolidated revenue, respectively, and 11.2% of the net account receivables at December 31, 2005. Houston Independent School District represented 12.1% of total consolidated revenue during the year ended December 31, 2003.
 
13.   Related Party Transactions
 
The Company leases office space from Allstar Equities, Inc., a Texas corporation (“Equities”), a company wholly owned by the CEO. The lease has a five year term expiring January 31, 2007. Rental expense under this agreement amounted to approximately $446 in each of the three years ended December 31, 2005.


66


Table of Contents

INX INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 
14.   Commitments and Contingencies
 
Litigation — In August 2002, Inacom Corp. (“Inacom”) filed a lawsuit in the District Court of Douglas County, Nebraska styled Inacom Corp v. I-Sector Corporation, f/k/a Allstar Systems, Inc., claiming that INX owed the sum of approximately $570 to Inacom as a result of Inacom’s termination of a Vendor Purchase Agreement between Inacom and INX. INX believes that the claim is without merit and intends to vigorously contest the demand.
 
INX is also party to other litigation and claims which management believes are normal in the course of its operations. While the results of such litigation and claims cannot be predicted with certainty, INX believes the final outcome of such matters will not have a materially adverse effect on its results of operations or financial position.
 
Leases — Rent expense for the years ended December 31, 2005, 2004 and 2003 totaled approximately $1,101, $787, and $530, respectively. Future minimum rental commitments on noncancellable operating leases with remaining terms in excess of one year amount to approximately $999 in 2006, $495 in 2007, $336 in 2008, $350 in 2009, and $110 in 2010.
 
401(k) Plan — INX maintains a 401(k) savings plan wherein it matches a portion of the employee contribution. In addition, there is a discretionary matching fund based on the net profitability of INX. All full-time employees who have completed 90 days of service with INX are eligible to participate in the plan. Declaration of the discretionary portion of the matching fund is the decision of the Board. INX has made no additional contributions to the plan for the three years ended December 31, 2005. Under the standard plan matching program, INX’s expense was $54, $39 and $31 for the years ended December 31, 2005, 2004 and 2003, respectively.
 
15.   Subsequent Event
 
Under an Asset Purchase Agreement dated February 3, 2006, the Company purchased the assets and operations of Datatran Network Systems (“DNS”). DNS is a specialized provider of network solutions serving the southern California market, currently generating annual revenues of approximately $10,000. DNS designs, implements and supports solutions based on Cisco Systems technologies with a primary focus on IP Telephony. The Company completed the acquisition simultaneously with the execution of the Asset Purchase Agreement.
 
The consideration paid at closing pursuant to the Asset Purchase Agreement was (a) $1,000 in cash, including $100 placed in escrow under holdback provisions defined in the Asset Purchase Agreement and (b) 71,003 shares of the Company’s Common Stock, $0.01 par value (the “Common Stock”), which amount of shares was determined by dividing $500 by the greater of (i) average closing price per share for the Common Stock as reported by AMEX for the five consecutive trading days ending prior to February 1, 2006 or (ii) $4.50.
 
Additional consideration is payable based on the DMS branch office revenue during the twelve-month period ending February 28, 2007. If the revenue for that period (i) equals or exceeds $9,000 but is less than $9,250, then the amount of the additional purchase consideration shall be $125, (ii) equals or exceeds $9,250 but is less than $9,500, then the amount of the additional purchase consideration shall be $250, (iii ) equals or exceeds $9,500 but is less than $10,000, then the amount of the additional purchase consideration shall be $375, (iv) equals or exceeds $10,000 then the amount of the additional purchase consideration shall be $500 or (v) is less than $9,000, then the amount of the additional purchase consideration shall be zero. At the Company’s option, 50% of such additional purchase price may be paid in the form of Common Stock.
 
The Company currently estimates that goodwill and intangibles will approximate $1,500. The actual values assigned will be subject to a third party valuation and subject to future refinement.


67


Table of Contents

 
Schedule II
Valuation and Qualifying Accounts
For Each of the Three Years Ended December 31, 2005
(Amounts in Thousands)
 
                                                 
    Balance at
    Charges to
                      Balance at
 
    Beginning
    Costs and
                Other
    End of
 
    of Year     Expenses     Write-offs     Recoveries     Changes     Year  
 
Accumulated provision deducted from related assets on balance sheet
                                               
Allowance for doubtful accounts:
                                               
2003
  $ 1,074     $ 41     $ 746     $     $     $ 369  
2004
    369       70       37       199             601  
2005
    601       9       449                   161  
 
Note: amounts are reported for continuing operations only.


68


Table of Contents

 
Item 9.   Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
 
None.
 
Item 9A.   Controls and Procedures
 
Under the supervision and with the participation of certain members of our management, including our Chairman of the Board, Chief Executive Officer and principal financial officer, we completed an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) to the Securities Exchange Act of 1934, as amended (the “Exchange Act”)). Based on that evaluation, we and our management have concluded that, our disclosure controls and procedures at December 31, 2005 were effective to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC, and are designed to ensure that information required to be disclosed by us in these reports is accumulated and communicated to our management, as appropriate to allow timely decisions regarding required disclosures.
 
During the third quarter of 2005 as reported in the Form 10-Q, Grant Thornton LLP (“Grant Thornton”), our independent accountants, and management identified and reported to the audit committee of the board of directors an internal control deficiency that Grant Thornton considers to be a material weakness under the standards established by the American Institute of Certified Public Accountants and the SEC. A material weakness is a control deficiency, or combination of control deficiencies, that results in a more than remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected. The identified internal control deficiency relates to a material weakness involving the accrual of outside contractor project costs at the end of a period. Also as reported in the third quarter Form 10-Q, corrective action had been taken and the deficiency no longer exists.
 
In the fourth quarter of 2005, there has been no change in our internal control over financial reporting that has materially affected, or is reasonably likely to affect, our internal control over financial reporting, except as noted above.
 
We will consider further actions and continue to evaluate the effectiveness of our disclosure controls and internal controls and procedures on an ongoing basis, taking corrective action as appropriate. Our management does not expect that disclosure controls and procedures or internal controls can prevent all error and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable and not absolute assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. While our management believes that its disclosure controls and procedures provide reasonable assurance that fraud can be detected and prevented, because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected.
 
The certifications of INX’s Principal Executive Officer and Principal Financial Officer attached as Exhibits 31.1 and 31.2 to this Annual Report on Form 10-K include, in paragraph 4 of such certifications, information concerning INX’s disclosure controls and procedures and internal controls over financial reporting. Such certifications should be read in conjunction with the information contained in this Item 9A for a more complete understanding of the matters covered by such certifications.


69


Table of Contents

 
PART III
 
Item 10.   Directors and Executive Officers of the Registrant
 
The information required by this item regarding the Company’s directors is incorporated herein by reference to the sections entitled “PROPOSAL 1 — ELECTION OF DIRECTORS”, “EXECUTIVE COMPENSATION”, and “SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE” in the Company’s definitive Proxy Statement for the 2006 Annual Meeting of Shareholders (“Proxy Statement”). Information regarding the Company’s executive officers is set forth in Item 4 of Part I of this Report under the caption “Executive Officers of the Registrant”.
 
We have adopted a code of ethics that applies to the Chief Executive Officer, Chief Financial Officer, Controller and persons performing similar functions. We have also adopted a code of ethics applicable to all employees. We have posted a copy of the codes of ethics on our Internet website at Internet address:
http://www.inxi.com. Copies of the codes may be obtained free of charge from the Company’s website at the above Internet address. We intend to disclose any amendments to, or waivers from, a provision of the code of ethics that applies to the Chief Executive Officer, Chief Financial Officer or Controller by posting such information on our website at the above address.
 
Item 11.   Executive Compensation
 
The information required by this item is incorporated herein by reference to the section entitled “EXECUTIVE COMPENSATION” in the Proxy Statement.
 
Item 12.   Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
 
The information required by this item is incorporated herein by reference to the sections entitled “SECURITY OWNERSHIP OF MANAGEMENT AND CERTAIN BENEFICIAL OWNERS” and “EXECUTIVE COMPENSATION” in the Proxy Statement.
 
Item 13.   Certain Relationships and Related Transactions
 
The information required by this item is incorporated herein by reference to the section entitled “CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS” in the Proxy Statement.
 
Item 14.   Principal Accountant Fees and Services
 
The information required by this item is incorporated herein by reference to the section entitled “INDEPENDENT AUDITORS” in the Proxy Statement.
 
PART IV
 
Item 15.   Exhibits and Financial Statement Schedules
 
(a) 1.  Financial Statements
 
The Index to Financial Statements and Financial Statement Schedule on page 43 is incorporated herein by reference as the list of financial statements required as part of this report.
 
  2.   Financial Statement Schedule
 
The Index to Financial Statements and Financial Statement Schedule on page 43 is incorporated herein by reference as the list of financial statement schedules required as part of this report.
 
  3.   Exhibits
 
See exhibit list in the Index to Exhibits is incorporated herein by reference as the list of exhibits required as part of this report.


70


Table of Contents

 
SIGNATURES
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, March 24, 2006.
 
INX INC.
(Registrant)
 
By: /s/  JAMES H. LONG
James H. Long
Chief Executive Officer
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 
             
   
Signature
 
Capacity
 
Date
 
/s/  JAMES H. LONG
James H. Long
  Chief Executive Officer and Chairman of the Board of Directors   March 24, 2006
         
/s/  BRIAN FONTANA
Brian Fontana
  Vice President and Chief Financial Officer   March 24, 2006
         
/s/  LARRY LAWHORN
Larry Lawhorn
  Controller and Chief Accounting Officer   March 24, 2006
         
/s/  DONALD R. CHADWICK
Donald R. Chadwick
  Director   March 24, 2006
         
/s/  CARY GROSSMAN
Cary Grossman
  Director   March 24, 2006
         
/s/  JOHN B. CARTWRIGHT
John B. Cartwright
  Director   March 24, 2006


71


Table of Contents

 
EXHIBIT INDEX
 
             
Exhibit
       
No.
 
Description
 
Filed Herewith or Incorporated by Reference From:
 
  2 .1   Asset Purchase Agreement, dated May 25, 2005, by and among Network Architects, Corp., Michael S. French, Theodore J. Bonnell, Klaus C. Mueller and I-Sector Corporation   Exhibit 2.1 to Form 8-K, Registration No. 001-31949, dated May 25, 2005
  2 .2   Asset Purchase Agreement, dated June 29, 2005, by and among InfoGroup Northwest, Inc., Duane Daggett and I-Sector Corporation   Exhibit 2.1 to Form 8-K, Registration No. 001-31949, dated June 30, 2005
  3 .1   Bylaws of the Company.   Exhibit 3.1 to Form S-1, Registration No. 333-09789, filed August 8, 1996
  3 .2   Certificate of Incorporation of the Company.   Exhibit 3.2 to Amendment 1 to Form S-1, Registration No. 333-09789, filed August 8, 1996
  3 .3   Certificate of Amendment to Certificate of Incorporation of Allstar Systems, Inc., dated June 24, 1997.   Exhibit 3.4 to Amendment 5 to Form S-1, Registration No. 333-09789, filed August 8, 1996
  3 .4   Certificate of Amendment to Certificate of Incorporation of Allstar Systems, Inc., dated March 5, 1999.   Exhibit 3.3 to Form 8-A, Registration No. 001-31949, filed December 29, 2003
  3 .5   Certificate of Amendment to Certificate of Incorporation of Allstar Systems, Inc. dated July 10, 2000.   Exhibit 3.4 to Form 8-A, Registration No. 001-31949, filed December 29, 2003
  3 .6   Certificate of Ownership and Merger   Exhibit 3.1 to Form 8-K, Registration No. 001-31949, dated January 6, 2006
  4 .1   Specimen Common Stock Certificate.   Exhibit 4.1 to Amendment 2 to Form S-1, Registration No. 333-09789, filed August 8, 1996
  10 .1   Form of Employment Agreement by and between the Company and certain members of management.   Exhibit 10.5 to Amendment 1 to Form S-1, Registration No. 333-09789, filed August 8, 1996
  10 .2   Employment Agreement by and between Stratasoft, Inc. and William R. Hennessy, dated September 7, 1995.   Exhibit 10.6 to Form S-1, Registration No. 333-09789, filed August 8, 1996
  10 .3   Employment Agreement by and between Allstar Systems, Inc. and James H. Long, dated August 15, 1996.   Exhibit 10.3 to Form 10-K Registration No. 001-31949, filed March 12, 2004
  10 .4   Amended & Restated Allstar Systems, Inc. 1996 Incentive Stock Plan, dated effective July 1, 1997.   Exhibit 10.10 to Form 10-K Registration No. 001-31949, filed March 12, 2004
  10 .5   Amended & Restated I-Sector Corp. Stock Incentive Plan, dated effective July 28, 2003.   Exhibit 10.11 to Form 10-K Registration No. 001-31949, filed March 12, 2004
  10 .6   Amended & Restated Internetwork Experts, Inc., Stock Incentive Plan dated effective August 1, 2003.   Exhibit 10.12 to Form 10-K Registration No. 001-31949, filed March 12, 2004
  10 .7   Lease Agreement by and between Allstar Equities, Inc. and I-Sector Corporation, dated February 1, 2002.   Exhibit 10.32 to Form 10-K, Registration No. 000-21479, filed March 28, 2002
  10 .8   Asset Purchase Agreement, by and between Digital Precision, Inc. and Internetwork Experts, Inc., dated April 4, 2003.   Exhibit 10.17 to Form 10-K Registration No. 001-31949, filed March 12, 2004


72


Table of Contents

             
Exhibit
       
No.
 
Description
 
Filed Herewith or Incorporated by Reference From:
 
  10 .9   Lease Agreement by and between Whitehall-Midway Park North, Ltd. and Allstar Systems, Inc. dated July 31, 2000.   Exhibit 10.37 to Form 10-K, Registration No. 000-21479, filed March 24, 2001
  10 .10   Employment Agreement by and between I-Sector Corporation and Brian Fontana, dated December 20, 2004.   Exhibit 10.1 to Form 8-K, Registration No. 001-31949, filed December 20, 2004
  10 .11   Confidentiality Agreement by and between I-Sector Corporation and Brian Fontana, dated December 20, 2004.   Exhibit 10.2 to Form 8-K, Registration No. 001-31949, filed December 20, 2004
  10 .12   First Amendment to I-Sector Corporation Incentive Plan   Exhibit 10.1 to Form 8-K, Registration No. 001-31949, dated January 4, 2005
  10 .13   Plan and Agreement of merger among I-Sector Corporation, INX Merger Sub, Inc. and InterNetwork Experts, Inc. dated as of February 1, 2005   Exhibit 10.1 to Form 8-K, Registration No. 001-31949, dated February 7, 2005
  10 .14   Second Amendment to I-Sector Corporation Incentive Plan, as amended and restated   Exhibit 10.2 to Form 8-K, Registration No. 001-31949, dated March 21, 2005
  10 .15   Employment Agreement by and between I-Sector Corporation and Larry Lawhorn dated April 5, 2005   Exhibit 10.1 to Form 10-Q, Registration No. 001-31949, dated August 15, 2005
  10 .16   Third Amendment to I-Sector Corporation Incentive Plan   Exhibit 10.1 to Form 8-K, Registration No. 001-31949, dated May 17, 2005
  10 .17   Credit Agreement by and among Castle Pines Capital LLC, I-Sector Corporation, Valerent, Inc., InterNetwork Experts, Inc., and Stratasoft, Inc. dated December 27, 2005   Exhibit 10.1 to Form 8-K, Registration No. 001-31949, dated December 30, 2005
  10 .18   Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001.   Exhibit 10.5 to Form 10-K, Registration No. 001-31949, dated March 12, 2004
  10 .19   Amendment One, dated January 28, 2002 to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Exhibit 10.6 to Form 10-K, Registration No. 001-31949, dated March 12, 2004
  10 .20   Amendment Two, dated November 21, 2002 to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Exhibit 10.6 to Form 10-K, Registration No. 001-31949, dated March 12, 2004
  10 .21   Amendment Three, dated January 20, 2003 to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Exhibit 10.8 to Form 10-K, Registration No. 001-31949, dated March 12, 2004
  10 .22   Amendment Four, dated January 16, 2004 to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Exhibit 10.9 to Form 10-K, Registration No. 001-31949, dated March 12, 2004
  10 .23   Amendment Five, dated January 27, 2005 to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Filed herewith


73


Table of Contents

             
Exhibit
       
No.
 
Description
 
Filed Herewith or Incorporated by Reference From:
 
  10 .24   Amendment Six, dated April 18, 2005 to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Filed herewith
  10 .25   Amendment Seven, dated March 2, 2006, to Systems Integrator Agreement by and between Cisco Systems, Inc. and Internetwork Experts, Inc., dated November 13, 2001   Filed herewith
  10 .26   Amendment Eight, dated March 20, 2006, to Systems Integrator Agreement by and between Cisco Systems, Inc. and INX Inc. (formerly Internetwork Experts, Inc.), dated November 13, 2001   Filed herewith
  18 .1   Grant Thornton Letter Re: Change in Accounting Principle   Exhibit 18.1 to Form 10-Q, Registration No. 001-31949, dated May 16, 2005
  21 .1   List of Subsidiaries of the Company   Exhibit 21.1 to Form 10-K, Registration No. 000-21479, filed March 31, 2003
  23 .1   Consent of Grant Thornton LLP   Filed herewith
  31 .1   Rule 13a-14(a)/15d-14(a) Certification of Chairman and Chief Executive Officer   Filed herewith
  31 .2   Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer   Filed herewith
  32 .1   Section 1350 Certification of Chief Executive Officer   Filed herewith
  32 .2   Section 1350 Certification of Chief Financial Officer   Filed herewith
  99 .1   Report of Independent Certified Public Accountants   Filed herewith


74

EX-10.23 2 h34354exv10w23.htm AMENDMENT FIVE TO SYSTEMS INTEGRATOR AGREEMENT exv10w23
 

Exhibit 10.23
AMENDMENT NO. 5
This Amendment No. 5 (the “Amendment”) to the U.S. Systems Integrator Agreement (the “Agreement”) by and between Cisco Systems, Inc., (“Cisco”) a California corporation having its principal place of business at 170 West Tasman Drive, San Jose, CA, 95134, and Internet work Experts, Inc. (“Integrator”) a Texas corporation having its principal place of business at 15960 Midway Road, Suite 101, Addison, Texas, 75001 is entered into as of the date last written below (“the Effective Date”).
WHEREAS, Cisco and Integrator have previously entered into the Agreement dated November 13, 2001, as amended; and
NOW WHEREFORE, the parties agree to amend the Agreement as follows:
1).   The term of the Agreement is extended until November 12, 2005.
If the Agreement shall have expired prior to the Amendment Effective Date, any orders received and Products purchased between the date of expiration and the Amendment Effective Date shall be in all respects deemed made under the Agreement as in effect prior to this Agreement.
2).   Exhibit C-2, Cisco Brand Services Resale Exhibit shall be replaced in its entirety with the attached Exhibit C-3
 
3).   All other terms and conditions of the Agreement remain unchanged.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed as of the last date which is written below.
                 
CISCO SYSTEMS, INC.   INTERNETWORK EXPERTS, INC.    
 
               
BY:
  /s/ Frank A. Calderon
 
  BY:   /s/ Paul Klotz
 
   
(Authorized Signature)   (Authorized Signature)    
 
               
NAME:
  FRANK A. CALDERON   NAME:   PAUL KLOTZ    
 
               
TITLE:
  VP, WW SALES FINANCE   TITLE:   Vice President    
 
               
DATE:
  1/27/05   DATE:   1/21/05    
IE/Amend 5/CONFIDENTIAL   Page 1 of 9

 


 

  2.1   BPRA. Integrator must complete the Business Partner Readiness Assessment prior to resale of any Services hereunder.
 
  2.2   Ordering Tools. Integrator agrees to use Cisco offered electronic ordering solutions (e.g. Ordering Tool and Service Contract Center) for any new service orders or service renewal orders. End-User name and site details are required to place any orders.
3.0  CISCO RIGHTS AND OBLIGATIONS. For each End User to whom Integrator resells Cisco Brand Services, Cisco will use commercially reasonable efforts to provide Services directly to Integrator’s End User in accordance with the following.
  3.1   Cisco.com Access. Cisco will provide an appropriate level of partner access to Cisco.com. This system provides Integrator with technical and general information on Products.
 
  3.2   Warranty. For the duration of the Cisco warranty period, Cisco will provide Bug Fixes and Hardware replacement service to Integrator as follows:
  3.2.1   Bug Fixes.
  3.2.1.1   When required, Cisco will provide new Software to integrator to correct a problem, or provide a network-bootable Software image, as determined by Cisco.
 
  3.2.1.2   Distribution Rights. Cisco grants Integrator the right to distribute Bug Fixes to its End Users provided the End User is currently licensed to use the Software.
  3.2.2   Hardware Support. Cisco will replace Product in accordance with the warranty terms set forth in the published Product warranty provided with the original Product.
  3.3   Resale of Services. Cisco will make the Services listed in Attachment A, Services Availability, to this Exhibit available to Integrator for resale to Integrator’s End Users. Services are subject to the availability limitations specified in Attachment A.
 
  3.4   Support Agreements. Support will be provided to End Users pursuant to a standard Cisco Support Agreement between Cisco and End User. The Support Agreements to be used are provided by Cisco. Notwithstanding anything to the contrary, nothing in this Exhibit shall require Cisco to execute a Support Agreement with an End User. Prior to commencing Services for an End User, Cisco must receive the documents specified in Section 4.1.2 of this Exhibit whereupon Cisco will:
  3.4.1   Validate Product model and serial numbers.
 
  3.4.2   Execute and return the Support Agreement and provide an Equipment List (excluding charges) and the Support Agreement number to the End User.
 
  3.4.3   Provide a copy of the Equipment List (including charges) and Support Agreement number to Integrator.
4.0  INTEGRATOR RIGHTS AND OBLIGATIONS.
  4.1   Resale of Services. Subject to the terms and conditions of this Exhibit, Integrator is authorized on a non-exclusive basis to resell Services to End Users, according to the following process:
4.1.1  Integrator resells the Services to an End User and providing the End User with a copy of the standard Cisco Support Agreement for review and signature. Integrator and End User may not make any modification(s) to the Support Agreement.
  4.1.2   Cisco requires the following documents from Integrator prior to commencing Services to End Users:
 
IE/ Amend 5 / CONFIDENTIAL   Page 3 of 9

 


 

Warranty shall commence upon shipment to the End User. Warranty service consists of the following Software and Hardware replacement services:
  4.5.1.1   Integrator will distribute Bug Fixes to the End User during the warranty period.
 
  4.5.1.2   Integrator will meet the replacement obligations as set forth in the then-current published Product warranty applicable to the particular Product sold to the End User.
    4.5.2 
 Returns Coordination. For Product returned to Cisco for replacement under warranty, Integrator will comply with the following:
  4.5.2.1   Coordinate the return of all failed parts, freight and insurance prepaid, to the Cisco designated location. For Product that has been advance replaced pursuant to the Product warranty terms, integrator shall return falled/defective Product within ten (10) days of receipt of the replacement Product; otherwise, Product will be invoiced to Integrator at the then current list price.
 
  4.5.2.2   Comply with the following RMA procedure:
  4.5.2.2.1   Ensure all Products are property packaged prior to being shipped, and will include a written description of the failure and specification of any changes or alterations made to the Product. Product returned to Cisco will conform in quantity and serial number to the RMA request.
 
  4.5.2.2.2   Tag each Product returned with the RMA transaction number and a brief description of the problem.
  4.6   Unsupported End User List. If Integrator elects not to support Product under this Exhibit, Integrator shall refer End User information, including but not limited to End User name, address and phone number to Cisco at the time of Product purchase or renewal of support via any of the means described in section 1.4 above. If Product becomes unsupported due to End User decision at some point subsequent to initial deployment, Integrator shall refer End User information to Cisco within 90 days of equipment becoming unsupported.
5.0 PRICE AND PAYMENT TERMS.
    5.1   Discounts.
  5.1.1   Unit-Based Model. The price of Services to Integrator for a period of twelve months from the Effective Date (“Unit-Based Measurement Period”) shall be calculated by applying Cisco’s then-current service list price less the applicable discount based on Integrator’s ability to have attached Service to Product purchased (“Attach Rate”) over the previous twelve (12) month period on a units-based method (“Unit-Based”) shown below.
 
      Determination of Unit-Based Attach Rate. Unit-Based Attach Rate is established by calculating Integrator’s total number of Products covered by Cisco brand services (per Attachment A) as a percentage of the total number of Products purchased over the most recent period of twelve (12) full calendar months.
         
Attach Rate   Discount
0% – 35%     10 %
36% – 55%     15 %
56% – 74%     20 %
75%+     25 %
  5.1.2   Revenue-Based Model. The price of Services to Integrator for a period of twelve months from expiration of the Unit-Based Measurement Period and for subsequent twelve month period(s) (“Revenue-Based Measurement Period”) shall be calculated by applying Cisco’s then-current
 
IE/ Amend 5/ CONFIDENTIAL   Page 5 of 9

 


 

  5.3   All prices in the Equipment List(s) are exclusive of any taxes and duties which, if applicable, shall be paid by Integrator. Applicable taxes are billed as a separate item. In addition, the following items will be billed to Integrator: time and material fees and Product list price of replaced Product not returned pursuant to the terms of End User’s Support Agreement.
 
  5.4   This Agreement may be terminated by Cisco and/or Cisco may suspend its performance immediately upon Notice if (i) Integrator does not provide the Unsupported End User List pursuant to Section 4.3 within thirty (30) days after the end of the previous quarter and after Notice from Cisco or (ii) Integrator fails to pay for the Services when due and fails to make such payment within fifteen (15) days after Notice from Cisco of such past due payment. Notwithstanding the above, Cisco shall have the right to seek payment for Services directly from the End User in the event Integrator does not remit payment to Cisco pursuant to the payment terms.
 
  5.5   Integrator is free to determine its resale prices unilaterally. Integrator understands that neither Cisco, nor any employee or representative of Cisco, may give any special treatment (favorable or unfavorable) to Integrator as a result of Integrator’s selection of resale prices. No employee or representative of Cisco or anyone else has any authority to specify what Integrator’s resale prices for the Services must be, or to inhibit in any way, Integrator’s pricing discretion with respect to the Services.
 
  5.6   Support for Other Product. Integrator may support Other Product under the following conditions: Integrator provides Cisco (i) a request to support Other Product and (ii) a letter from the End User including a request for Service from the Integrator and a list of the Product(s) and serial number(s) to be supported.
6.0 GENERAL.
  6.1   Entitlement. Integrator acknowledges that an End User is entitled to receive support services only on Product for which Integrator has paid the applicable license and support fees to Cisco. Integrator agrees to assist Cisco with enforcement of End User entitlement as necessary.
 
  6.2   Disclosure of Contract Information. Integrator acknowledges and agrees that in no event shall any of the information contained in this Exhibit or Integrator’s Agreement number be disclosed to any third party.
 
  6.3   Representations and Warranties. Integrator shall not make any representations or warranties on behalf of Cisco, except as expressly authorized herein or as expressly authorized by Cisco in writing. Neither Integrator nor Cisco will make any obligation to End Users on behalf of the other, nor commit the resources of the other to End Users.
 
  6.4   Independent Contractors. The relationship of Cisco and Integrator established by this Exhibit is that of independent contractors, and nothing contained in this Exhibit shall be construed to (i) give either party the power to direct and control the day-to-day activities of the other, (ii) constitute the parties as joint venturers, co-owners or otherwise as participants in a joint or common undertaking, or (iii) allow Integrator to create or assume any obligation on behalf of Cisco for any purpose whatsoever. All financial obligations associated with Integrator’s business are the sole responsibility of Integrator. All sales end other agreements between Integrator and its End Users are Integrator’s exclusive responsibility and shall have no effect on Integrator’s obligations under this Agreement. Integrator shall be solely responsible for, and shall indemnify and hold Cisco free and harmless from, any and all claims, damages or lawsuits (including Cisco’s attorneys’ fees) arising out of the acts of Integrator, its employees or its agents.
 
  6.5   Indemnification. Integrator hereby indemnifies and holds Cisco harmless from any claim, loss, damage or expense, including reasonable court costs and attorney’s fees, resulting from any claim made by End User against Cisco hereunder under claim of a third party beneficiary or otherwise. This shall not limit Cisco’s obligations, subject to the terms and conditions of this Agreement, to provide the Services described herein.
 
IE/ Amend 5/ CONFIDENTIAL   Fage 7 of 9

 


 

APPENDIX A
CISCO PROBLEM PRIORITIZATION AND ESCALATION GUIDELINE
To ensure that all problems are reported in a standard format, Cisco has established the following problem priority definitions. These definitions will assist Cisco in allocating the appropriate resources to resolve problems. Integrator must assign a priority to all problems submitted to Cisco.
PROBLEM PRIORITY DEFINITIONS:
    Priority 1:   An existing network is down or there is a critical impact to the End User’s business operation. Cisco, Integrator and End User will commit full-time resources to resolve the situation.
 
    Priority 2:    Operation of an existing network is severely degraded, or significant aspects of the End User’s business operation are being negatively impacted by unacceptable network performance. Cisco, Integrator and End User will commit full-time resources during Standard Business Hours to resolve the situation.
 
    Priority 3:   Operational performance of the network is impaired while most business operations remain functional. Cisco, Integrator and End User are willing to commit resources during Standard Business Hours to restore service to satisfactory levels.
 
    Priority 4:   Information or assistance is required on Cisco product capabilities, installation, or configuration. There is clearly little or no impact to the End User’s business operation. Cisco, Integrator and End User are willing to provide resources during Standard Business Hours to provide information or assistance as requested.
Cisco encourages Integrator to reference this guide when Integrator-initiated escalation is required. If Integrator does not feel that adequate forward progress or the quality of Cisco service is satisfactory, Cisco encourages Integrator to escalate the problem ownership to the appropriate level of Cisco management by asking for the TAC Duty Manager.
CISCO ESCALATION GUIDELINE:
                 
Elapsed   Priority 1   Priority 2   Priority 3   Priority 4
Time                
 
  Customer
           
1-Hour
  Engineering Manager            
 
  Technical Support
  Customer
       
4-Hour
  Director   Engineering Manager        
 
  Vice President
  Technical Support
       
24-Hour
  Customer Advocacy   Director        
 
  President (CEO)   Vice President
       
48-Hour
      Customer Advocacy        
 
          Customer Engineering
   
72-Hour
          Manager    
 
      President (CEO)   Technical Support
  Customer
 
          Director   Engineering
96-Hour
              Manager
     
Note:
  Priority 1 problem escalation times are measured in calendar hours 24 hours per day, 7 days per week. Priority 2, 3 and 4 escalation times correspond with Standard Business Hours.
 
 
  The Cisco Manager to which the problem is escalated will take ownership of the problem and provide the Integrator with updates. Cisco recommends that Integrator-initiated escalation begin at the Customer Engineering Manager level and proceed upward using the escalation guideline shown above for reference. This will allow those most closely associated with the support resources to correct any service problems quickly.
         
ACCESSING TAC:
       
North America, South America:
  +1-800-553-2447 (within the United States)
+1-408-526-7209
   
Europe, Middle East, Africa:
  +32-2-778-4242    
Asia Pacific:
  +1-800-805-227 (within Australia)
+61-2-9935-4107
   
 
IE/ Amend 5/ CONFIDENTIAL   Page 9 of 9

 

EX-10.24 3 h34354exv10w24.htm AMENDMENT SIX TO SYSTEMS INTEGRATOR AGREEMENT exv10w24
 

Exhibit 10.24
(CISCO SYSTEMS LOGO)
AMENDMENT 6 TO SYSTEMS INTEGRATOR AGREEMENT
This Amendment 6 (“Amendment 6”) is made by and between Cisco Systems, Inc., a California corporation having its principal place of business at 170 West Tasman Drive, San Jose, CA, 95134 (“Cisco”), and Internetwork Experts, Inc., a Texas corporation having its principal place of business at 15960 Midway Road, Suite 101, Addison, TX 75001 (“Integrator”), and is entered into as of the date last written below (the “Amendment 6 Effective Date”).
WHEREAS, Cisco and Integrator have previously entered into a Systems integrator Agreement dated November 13, 2001, including amendments to that agreement, if any (the “Agreement”); and
WHEREAS, Integrator is interested in participating in a pilot of a new Cisco support offering entitled. Partner Voice Support Offering supported under the Agreement after the Amendment 6 Effective Date; and
NOW WHEREFORE, the parties agree to supplement the Agreement to define the parties’ obligations with respect to the provision of support for Products under the Pilot as follows:
1)   Attachment 1 to this Amendment, entitled “Partner Voice Support Offering” is attached hereto and made a part of Exhibit C of the Agreement by this Amendment.
All other terms and conditions of the Agreement remain unchanged and in full force and effect. This Amendment 6 and the Agreement as amended comprise the complete agreement between the parties hereto regarding this subject matter. There are no conditions, understandings, agreements, representations, or warranties, expressed or implied, which are not specified herein. In the event of a conflict between the Agreement and this Amendment 6, this Amendment 6 will prevail with regard to the subject matter herein.
IN WITNESS WHEREOF, the parties hereto have caused this Amendment 6 to be duly executed. Each party warrants and represents that its respective signatories whose signatures appear below have been and are on the date of signature duly authorized to execute this Amendment 6.
             
Internetwork Experts, Inc. (“Integrator”)   Cisco Systems Inc. “Cisco”
 
           
By:
  /s/ David J. De Young   By:   /s/ Frank A. Calderoni
 
       
 
            Its authorized representative                 Its authorized representative
 
           
Printed Name:
David J. De Young   Printed Name:           FRANK A. CALDERONI
 
           
Title: 
  General Manager   Title:              VP, WW SALES FINANCE
 
       
Date of signature:
3/28/05   Date of signature:           4/18/05
 
           
Page 1 of 18

 


 

Amendment No. 6
ATTACHMENT 1 — PARTNER VOICE SUPPORT OFFERING
The parties agree the following changes will affect Product that is part of a Voice Solution that has been purchased (that is purchase orders accepted by Cisco) after Amendment 6 Effective Date. For Product purchased prior to the Amendment 6 Effective Date and for opportunities that do not qualify as a Voice Solution as defined under this Pilot, Integrator will continue to provide support in accordance with the terms and conditions set forth in Exhibit C| to the Agreement.
1.1 Definitions.
  1.1   “Advanced Services” means the services listed in Attachment A, including but not limited to Focused Technical Support, Network Optimization Support, Technology Application Support and Total Implementation Services, which are available for resale to End User only if the End User has Technical Support Services across the same devices at the End User location.
 
  1.2   “Application Software” means non-resident/stand alone Software Voice Product listed on the Price List.
 
  1.3   “Equipment List” means the approved Cisco—provided list of Product covered under each End User’s Support Agreement, where applicable.
 
  1.4   “First Call” means the initial call made by the End User when requesting assistance with Product.
 
  1.5   “First Level Support” means the ability to provide general Voice Product information (pre-sales and post-sales), Hardware and Software configuration, installation, and update and feature set upgrade support; collect relevant technical problem determination information; resolve most Hardware problems, resolve known problems (through documentation available on Cisco.com), provide basic internetworking troubleshooting expertise; provide basic support on the standard Software protocols and features; capture network traces, provide regular problem resolution status reports to the End User; and maintain knowledge of the End User’s network.
 
  1.6   “Hardware* means tangible Voice Product made available to Integrator.
 
  1.7   “Maintenance Contract Number” means the reference number assigned by Cisco for each Service purchased from Cisco. The Maintenance Contract Number is to be used by integrator or End User when opening a case with Cisco.
 
  1.8   “Other Product” means Product which an End User acquired from sources other than Integrator.
 
  1.9   “Program Descriptions” means the description of Services, found on Cisco.com at http://www.cisco.com/public/scc/CTA FTS NOS Master.pdf. as of the purchase date of such Services, to be provided by Cisco to End Users on behalf of Integrator, and the terms and conditions under which Cisco provides those Services.
 
  1.10   “Second Level Support” means the ability to resolve the majority of complex configuration problems by troubleshooting and simulation; resolution of most Hardware, and Software problems; determination of Product specification
Page 2 of 18

 


 

      defects; provision of lab simulation and interoperability and compatibility testing for new Software and Hardware releases prior to being deployed into an End User’s production network; definition of an action plan for troubleshooting/resolution; provision of advanced support on all Software protocols and features; having the ability to analyze traces, diagnose problems remotely and provide Cisco with complete steps to reproduce a problem; and lab testing before deployment of possible fix.
  1.11   “Services” mean the services available for resale (Technical Support Services and Advanced Services) listed in Attachment 1 attached hereto and forming part hereof which are available to the Integrator for resale by the Integrator to End User and as described in the corresponding Program Description.
 
  1.12   “Software” means the machine-readable object code Software programs licensed by Cisco, and includes Application Software unless otherwise indicated.
 
  1.13   “Support Agreement” means the then—current agreement between Integrator and the End User for the resale of any of the Services Cisco’s then—current agreement for Services.
 
  1.14   “Technical Support Services” means the SMARTnet and Software Application Support Services listed in Attachment A.
 
  1.15   “Third Level Support” means resolving unknown problems such as problems reported to TAC for the first time in which no documentation exists for the problem on Cisco.com or any other format; resolving problems associated with an identified bug that is not yet published on Cisco.com; fixing or generating workarounds for Hardware and Software bugs and troubleshooting bugs that were not diagnosed or resolved during First or Second Level Support.
 
  1.16   “Voice Product” means the Cisco Product in the family of voice networking products that includes IPCBU products (CM, IP Phones, MCS for all Applications), ECSBU products (Unity, UM, PA), IPCC Express (in CCBU). Unity Express and Call Manager Express, Voice Switches (Catalyst 6500 and 6500G) and Gateways (VG248, VG224, DPA, DPA 7610, DPA 7630, ATA 186, ATA 188, 17xx, 2600XM, 2691,2800,3600,3700, 3800, 7200, H323 series routers).
 
  1.17   “Voice Solution” means the portion of Integrator’s overall support solution to End User that contains Product, of which Voice Product represents at least thirty percent (30%) of the total value based on Price List of the Product purchased at point of sale.
2.0  Scope.
  2.1   Partner Voice Support Offering. The support hereunder is intended for Integrators who provide a Voice Solution offering to End User. Under this pilot, Integrator will assist Cisco in defining the general core program requirements and validate program processes for combined services offering between Cisco and Integrator’s with respect to Voice Product support.. With respect to Integrator’s support solution, Integrator will focus on incorporating a minimum of Cisco’s SMARTnet service (i.e., Next Business Day) offering as part of Voice Solution to be delivered. In its performance of Services under this Pilot, Cisco acts at all times as Integrator’s subcontractor, retained by Integrator to provide Services specified in Program Descriptions. Since Voice Product End Users have a specific minimum set of support needs, Integrator’s goal during the Pilot is to
Page 3 of 18

 


 

      achieve one hundred percent (100%) attach rate of Service to the Voice Product sales.
  2.2   Integrator’s participation in this Pilot under this Attachment 1 shall in no way be construed to create any obligation on the part of Cisco to: (a) offer a Pilot program in any form beyond the Term; (b) extend the period of the Pilot beyond the Term; or (c) create and/or offer a generally available Partner Voice Support Offering during or following the Pilot. Additionally, Integrator understands and acknowledges that any generally available Partner Voice Support Offering may have program terms that are materially different than the terms of the Pilot.
 
  2.4   Integrator is excluded from reselling Partner Voice Support Offering to city, local, state and Federal government End Users during the Term of this Pilot. Resale to these End Users is considered outside the scope of this Pilot and standard CBR Attach Rate discounting under Exhibit C will apply.
3.0   CISCO RIGHTS AND OBLIGATIONS. In consideration of the Services ordered under this Attachment and Service fees paid by Integrator, Cisco will use commercially reasonable efforts to provide Services either to the Integrator, or, directly to Integrator’s End User and on behalf of the Integrator in accordance with the following.
  3.1   Service Availability. Cisco will make Services as described in the corresponding Program Description available to the Integrator for resale to End User
 
  3.2   Commencement of Services. Cisco shall only commence providing Services, to or for the Integrator, under the following conditions:
  3.2.1   receipt of valid purchase order for Services from Integrator together with the payment to Cisco of the applicable Service Fees as set out in Section 5, Price and Payment Terms of this Attachment 1. Such purchase order shall include the End User’s point of sale (POS) information (eg. End User’s address, etc); and,
 
  3.2.2   submission by Integrator of necessary transaction details including but not limited to service ordered as identified by Product Code in Attachment A and relevant End User information; and,
 
  3.2.3   receipt from the Integrator of a preliminary Equipment List setting out all of the Products of the relevant End User covered by the applicable Support Agreement; and,
 
  3.2.4   after receipt of the above documentation, Cisco will:
  3.2.4.1   validate / confirm the End User’s Product model(s) and serial numbers; and,
 
  3.2.4.2   provide a confirmed or validated copy of the Equipment List (including charges) and Maintenance Contract Number either to End User and / or Integrator, as applicable;
 
  at which point Services shall commence.
  3.3   Services to be provided. Except as otherwise described sub-Section 3.4, Cisco shall provide, to or for the applicable End User(s), the Services, as described in the applicable Program Description, on behalf of Integrator for each Service
Page 4 of 18

 


 

purchased by Integrator hereunder. Integrator hereby confirms having received a copy of each of the current Program Descriptions from Cisco. Such Services shall be provided by Cisco for a term which shall end upon the later of: twelve (12) months from the date of receipt by Cisco of all the documentation set out in sub-Section 3.2 above; or, the applicable end date for each item or Product set out In any Equipment List which has been submitted to and validated / confirmed by Cisco pursuant to sub-Section 3.2 above. In the event that this Agreement terminates at any time for any reason, then, with respect to any Services for which Cisco has already received all of the documentation and the payment as contemplated in sub-Section 3.2, all such Services shall thereafter continue to be provided until the expiration of the term for the provision of such Services as set out above in this sub-Section 3.3.
  3.4   Third Level Support. Cisco will provide 24-hour 7-day a week access to Cisco’s TAC for Third Level Support on Product supported in Technical Support Services resold by Integrator as part of a Voice Solution.
 
  3.5   Program Review. Cisco will assign Pilot program team that will include personnel responsible for managing the Cisco-Integrator relationship, driving the Pilot, managing service delivery and issue resolution. Cisco will conduct monthly meetings with Integrator for the purpose of discussing Pilot progress and any operational issues. Additionally, Cisco will monitor Integrator’s Pilot performance against performance metrics such as: (1) percentage of End User Voice Product trouble calls escalated by Integrator to Cisco prior to Integrator’s performance of First Level Support and Second Level Support; (2) percentage of trouble calls opened directly by End User; (3) percentage of Voice Product RMAs opened; and (4) mutually agreeable margin information on End User opportunities. Cisco will share all integrator-specific metric data with the Integrator during the pilot period.
4.0 INTEGRATOR RIGHTS AND OBLIGATIONS.
  4.1   Resale of Services. Integrator is authorized, on a non-exclusive basis, to resell Services to End Users pursuant to the provisions of this Amendment.
  4.1.1   Representation of Cisco Brand: During the Pilot Term, Integrator agrees to identify to End User(s), during pre-sales and post-sales, any elements of Cisco’s Technical Support Services program offerings which are contained within Integrator’s branded service offering described to End User(s). Integrator agrees to include in each of its End User contracts a copy of the corresponding Program Description for each Service resold by Integrator to each End User or text similar to that described in Attachment B that discloses that Integrator has contracted with Cisco and is utilizing Cisco technical resources in delivering ongoing support for the Voice Solution of the Integrator’s overall IPC services solution. Furthermore, Integrator shall ensure that End Users to whom Integrator resells Services under this Amendment understand their responsibilities described in each Program Description and comply with these responsibilities. Additionally, Integrator agrees to submit to Cisco any marketing or sales collateral developed specifically under this Pilot for review and approval.
 
  4.1.2   Integrator shall execute a Support Agreement with End User, which shall contain, at a minimum, the terms set forth in Attachment C (End User Minimum Terms and Conditions for Support Agreement).
Page 5 of 18

 


 

  4.2   Sales Forecast and Program Review. Integrator agrees to provide Cisco with its forecasted sales pipeline for Partner Voice Support Offering opportunities within thirty (30) days from Amendment 6 Effective Date. Also, Integrator agrees to identify a representative (“Pilot Program Manager”) to interact with the Cisco assigned Program Manager and attend the monthly and weekly scheduled meetings and conference calls to review the Pilot.
 
  4.3   Technical Support.
  4.3.1   Integrator will provide an 8-hour, 5-day per week (8x5) help desk to take End User calls. Integrator will act as the single point of contact for End User, take the First Call from the End User, and perform initial problem determination with respect to Voice Solution. For Product in Voice Solution, Integrator will provide First Level Support and Second Level Support, and then open TAC case with Cisco if Level Three Support is required, using a Maintenance Contract Number. For problems related to Product other than Voice Product, Integrator will open TAC case with Cisco and act as interface between TAC and the Enid User. If the End User calls Integrator on device not supported under this Pilot Integrator will either provide a hot hand-off or designated End User contact to Cisco TAC when opening TAC case. End User may at any time escalate directly to Cisco for support without having Integrator open the case with Cisco TAC or manage the escalation process/dialogue.
 
  4.3.2   When End User requests escalation to Cisco, Integrator shall continue to work with both End User and Cisco until resolution of the case. Integrator shall be the primary point of contact with End User and any communication will flow from Cisco to Integrator to End User.
 
  4.3.3   All calls opened by Integrator on behalf of the End User shall be handled and escalated in accordance with the Cisco’s Problem Prioritization and Escalation Guideline contained in Appendix A to this Attachment.
 
  4.3.4   Onsite Services. Integrator will offer onsite support services, with a minimum of four hour response, to its End User.
 
  4.3.5   Remote Alarm Monitoring. Integrator will offer remote alarm monitoring services on Voice Product to End Users.
 
  4.3.6   Cisco will not address any applications-based or other non-Cisco problems
  4.4   Performance Measurement Definition. Integrator will assist Cisco in definition and validation of Partner Voice Support Offering business model eligibility criteria and participate in testing of business model operational metric(s).
 
  4.5   Minimum Voice Product Content. Each Purchase Order submitted by Integrator must contain a minimum of thirty percent (30%) Voice Product to be eligible to participate under this Pilot. Cisco may perform monthly audits on integrator’s Voice Solution opportunities to assess eligibility.
 
  4.6   Equipment List.
  4.6.1   Integrator shall ensure that Product for which Services are being provided under an End User’s Support Agreement are listed in the Equipment List(s).
Page 6 of 18

 


 

  4.6.2   Integrator must provide thirty (30) days notice of requested addition(s) to the Equipment List. In addition, thirty (30) days notice is required for Product relocations and service level/Product configuration changes, where applicable. For any Product on the Equipment List which End User has moved to a new location, Integrator will notify Cisco in writing (i.e. via facsimile, electronic mail or using Cisco.com).
 
  4.6.3   The Equipment List may be revised for new Product, service level upgrades and Product configuration changes through submission of Integrator’s Purchase Order requesting such revisions and Cisco’s acceptance thereof (based on availability). For changes, Cisco will charge the pro-rated difference from the date upon which the change is requested to the end of the impacted Equipment List’s term.
  4.7   Renewal of Support Agreements. Prior to expiration of an Equipment List, Cisco will send support renewal reminder notices to both Integrator and its End User. Upon receipt of Cisco’s notice of renewal of the Equipment List for the End User, Integrator will (i) initiate the renewal process with its End User and forward to Cisco the completed renewal with purchase order or (ii) notify Cisco of Integrator’s intent to cancel support on the Equipment List. If a renewal is not completed or notice of cancellation is not received by Cisco thirty (30) days prior to the expiration date of the Equipment List, Integrator authorizes Cisco to contact the End User for the express purpose of determining status of Equipment List renewals with the understanding that Cisco reserves the right to renew the Equipment List directly with the End User upon expiration date of the Equipment List.
 
  4.8   Warranty Service.
  4.8.1   Integrator shall provide to its End Users, at no charge, all warranty service for a minimum of the warranty period set forth in the published Product warranty provided with the original Product. Warranty shall commence upon shipment to the End User. Warranty service consists of the following Software and Hardware replacement services:
  4.8.1.1   Integrator will distribute Bug Fixes to the End User during the warranty period.
 
  4.8.1.2   Integrator will meet the replacement obligations as set forth in the then-current published Product warranty applicable to the particular Product sold to the End User.
  4.8.2   Returns Coordination. For Product returned to Cisco for replacement under warranty, Integrator will comply with the following:
  4.8.2.1   Coordinate the return of all failed parts, freight and insurance prepaid, to the Cisco designated location. For Product that has been advance replaced pursuant to the Product warranty terms, Integrator shall return failed/defective Product within ten (10) days of receipt of the replacement Product; otherwise, Product will be invoiced to Integrator at the then current list price.
 
  4.8.2.2   Comply with the following RMA procedure:
Page 7 of 18

 


 

  4.8.2.2.1   Ensure all Products are properly packaged prior to being shipped, and will include a written description of the failure and specification of any changes or alterations made to the Product. Product returned to Cisco will conform in quantity and serial number to the RMA request.
 
  4.8.2.2.2   Tag each Product returned with the RMA transaction number and a brief description of the problem.
  4.9   Unsupported End User List. If Integrator elects not to support Product under this Attachment, Integrator shall refer End User information, including but not limited to End User name, address and phone number to Cisco at the time of Product purchase or renewal of support. If Product becomes unsupported due to End User decision at some point subsequent to initial deployment, Integrator shall refer End User information to Cisco within 90 days of equipment becoming unsupported.
 
  4.10   Case Data. Integrator agrees to provide to Cisco monthly case data for all cases opened on Integrator’s ticketing system for End User during the Pilot. The data to be reported will include:
 
      Customer, Case Ticket Number, Case Open Date, Case Close Date, Trouble Reported, Product, Name of Requestor, Cleared Remotely (Y/N), Truck Rolled (Y/N), Cisco TAC Involved, Cisco Case Number, Contract Used
5.0 PRICE AND PAYMENT TERMS.
  5.1   Discounts. The price of Technical Support Services to Integrator for support on Voice Solution is calculated by applying Cisco’s then-current service list price less the applicable discount of thirty-five percent (35%). In the event a Purchase Order received by Cisco from Integrator contains less than 30% Voice Product, standard Attach Rate discounting under Exhibit C will apply and Integrator shall make an additional payment to Cisco in an amount equal to the difference between the actual payment received and the amount that would have been paid had standard Attach Rate discounting applied. For example, an Integrator with a twenty-five percent (25%) discount under CBR would owe Cisco an additional ten percent (10%) of Cisco’s then-current service list price for the Technical Support Services included in the Purchase Order value on any order that did not contain 30% Voice Product.
 
  5.2   The discounts listed above do not apply when Integrator resells Technical Support Services for Other Product. Integrator discount for Other Product shall be fifteen percent (15%) off of local Price List.
 
  5.3   The discounts listed above do not apply when Integrator resells Advanced Services. Integrator Discount for Advanced Services shall be ten (10%) percent.
 
  5.4   All Services are invoiced annually in advance and payable thirty (30) days from the invoice date in U.S. Dollars unless otherwise agreed to in writing.
 
  5.5   All prices in the Equipment List are exclusive of any taxes and duties which, if applicable, shall be paid by Integrator. Applicable taxes are billed as a separate item. In addition, the following items will be billed to Integrator: time and material fees and Product list price of replaced Product not returned pursuant to the terms of End User’s Support Agreement.
Page 8 of 18

 


 

  5.6   Cisco shall have the right to seek payment for Services directly from the End User in the event Integrator does not remit payment to Cisco pursuant to the payment terms or refuse to provide Services to End User, provided that before seeking payment for Services directly from End User or refusing to provide Services to End User, Cisco provides not less than ten (10) days prior written notice to Integrator.
 
  5.7   Integrator is free to determine its resale prices unilaterally. Integrator understands that neither Cisco, nor any employee or representative of Cisco, may give any special treatment (favorable or unfavorable) to Integrator as a result of Integrator’s selection of resale prices. No employee or representative of Cisco or anyone else has any authority to specify what Integrator’s resale prices for the Services must be, or to inhibit in any way, Integrator’s pricing discretion with respect to the Services.
6.0 GENERAL.
  6.1   Entitlement. Integrator acknowledges that an End User is entitled to receive support services only on Product for which Integrator has paid the applicable license and support fees to Cisco. Integrator agrees to assist Cisco with enforcement of End User entitlement as necessary.
 
  6.2   Independent Contractors. The relationship of Cisco and Integrator is that of independent contractors, and nothing contained in this Attachment shall be construed to (i) give either party the power to direct and control the day-to-day activities of the other, (ii) constitute the parties as partners, joint venturers, fiduciaries, co-owners or otherwise as participants in a joint or common undertaking, or (iii) allow Integrator to create or assume any obligation on behalf of Cisco for any purpose whatsoever. All financial obligations associated with Integrator’s business are the sole responsibility of Integrator. All sales and other agreements between Integrator and its End Users are Integrator’s exclusive responsibility and shall have no effect on Integrator’s obligations under the Attachment. Integrator shall not make any representations or warranties of any kind on behalf of Cisco, or with respect to the content or nature of Services to be provided by Cisco
 
  6.3   Integrator hereby indemnifies and holds Cisco harmless from any claim, loss, damage or expense, including reasonable court costs and attorney’s fees (“Damages”), resulting from any claim made by End User against Cisco hereunder under claim of a third party beneficiary or otherwise or which arise out of the representations, acts or failure to act of Integrator. This shall not limit Cisco’s obligations, subject to the terms and conditions of this Attachment, to provide the Services described herein
 
  6.4   Except for those provisions required to be included pursuant to Section 4, Integrator is free to determine the contents of its Support Agreement provided that Cisco is under no obligation to Integrator nor End User to provide any services other than those specified in this Attachment. Integrator shall indemnify Cisco for any additional commitments or representations whether written or oral, made on Cisco’s behalf.
 
  6.5   URL. Integrator hereby confirms that it has the ability to access, has accessed and has read, the information made available by Cisco at all of the world wide web sites/URLs/addresses/pages referred to anywhere throughout this Attachment. Integrator acknowledges that Cisco may modify any URL address

Page 9 of 18


 

or terminate the availability of any information at any address without notice to Integrator.
7.0   Term and Termination
  7.1   Cisco may terminate this Amendment 6, with or without cause, at any time upon at least thirty (30) days’ prior written notice to Integrator.
 
  7.2   This Amendment 6 shall commence on Amendment 6___Effective Date and continue for a period of six (6) months (‘Term”) unless otherwise extended in writing by mutual agreement of the parties. This Amendment 6 may also be terminated as provided for in the Agreement. Upon termination, neither party shall have any further obligations to the other party under this Attachment 1 and/or Equipment List other than as detailed in sub-Section 7.3 below. For continuation of support services upon conclusion of the Term, the parties shall execute a new agreement or an amendment to this Attachment 1 as required by Cisco that may incorporate any additional program requirements, including any findings which result from this Pilot. Nothing in this Attachment 1 or the Agreement shall oblige either party to enter into any new Agreement or further amendment to this Amendment 6.
 
  7.3   In the event Cisco’s support obligations to Integrator in respect of an Equipment List agreed upon by the parties and for which payment has been received by Cisco prior to the expiration of the term set forth in sub-Section 7.2 above extend beyond the Term set forth in sub-Section 7.2 of this Attachment 1, and provided that Integrator complies with the terms of the Agreement and its obligations in this Attachment 1, Cisco will provide support to Integrator for the term of such Equipment List provided that the maximum period of support shall not exceed one (1) year from the date of such Equipment List.
8.0   WARRANTY.
    NOTHING IN THIS AMENDMENT SHALL AFFECT THE WARRANTIES PROVIDED WITH ANY HARDWARE PURCHASED OR SOFTWARE LICENSED BY INTEGRATOR AND/OR END USER. ANY AND ALL SERVICES PROVIDED HEREUNDER SHALL BE PERFORMED IN A WORKMANLIKE MANNER. EXCEPT AS SPECIFIED IN THIS SECTION, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF THE PURPOSE IS KNOWN TO CISCO), SATISFACTORY QUALITY, AGAINST INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE GREATEST EXTENT ALLOWED BY APPLICABLE LAW. INTEGRATOR MUST NOTIFY CISCO PROMPTLY OF ANY CLAIMED BREACH OF ANY WARRANTIES. INTEGRATOR’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE, AT CISCO’S OPTION, RE-PERFORMANCE OF THE SERVICES; OR TERMINATION OF THE APPLICABLE SERVICE ON THE EQUIPMENT LIST AND RETURN OF THE UNUSED PORTION OF THE FEES PAID TO CISCO BY INTEGRATOR FOR SUCH NON-CONFORMING SERVICES. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY AND LIMITED REMEDY SET FORTH ABOVE FAILS OF ITS ESSENTIAL PURPOSE. THE WARRANTY PROVIDED IS SUBJECT TO THE LIMITATION OF LIABILITY SET FORTH IN THE AMENDMENT. INTEGRATOR SHALL NOT MAKE ANY WARRANTY COMMITMENT, WHETHER WRITTEN OR ORAL, ON CISCO’S BEHALF.

Page 10 of 18


 

9.0   LIMITATION OF LIABILITY.
 
    NOTWITHSTANDING ANYTHING ELSE HEREIN, ALL LIABILITY OF CISCO, ITS SUPPLIERS AND ITS SUBCONTRACTORS UNDER THIS AMENDMENT SHALL BE LIMITED TO THE AMOUNTS PAID TO CISCO UNDER THE PROGRAM DESCRIPTION GIVING RISE TO SUCH LIABILITY FOR THE SERVICES THAT WERE PROVIDED DURING THE SIX (6) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH LIABILITY.
 
10.0   CONSEQUENTIAL DAMAGES WAIVER.
 
    IN NO EVENT SHALL CISCO, ITS SUPPLIERS OR ITS SUBCONTRACTORS BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST DATA, OR ANY OTHER INDIRECT DAMAGES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE OR (B) ANY COSTS OR EXPENSES FOR THE PROCUREMENT OF SUBSTITUTE EQUIPMENT OR SERVICES, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN INFORMED OF THE POSSIBILITY THEREOF.

Page 11 of 18


 

ATTACHMENT A to ATTACHMENT 1
SERVICES AVAILABILITY
         
      Services   Product Code   Availability
Technical Support Services        
 
       
SMARTnet 8x5xNBD
  8x5xNBD (PST)   Available in U.S.
SMARTnet 8x5x4
  8x5x4 (PSE)   Available in U.S.
SMARTnet 24x7x4
  24x7x4 (PSP)   Available in U.S.
 
       
Software Application Services (“SAS”)
  SAS (PSS)   Available in U.S.
 
       
Software Application Services with Updates (“SASU”)
  SAU (PSU)   Available in U.S.
 
       
Advanced Services
       
 
       
Focused Technical Support (FTS) — configuration as selected and detailed on Purchase Order
  Provided at time of order   Availability of Advanced Services must be confirmed with Cisco Sales Representative
 
       
Network Optimization Support (NOS) — configuration as selected and detailed on Purchase Order
  Provided at time of order   Availability of Advanced Services must be confirmed with Cisco Sales Representative
 
       
Technology Application Support (TAS) — configuration as selected and detailed on Purchase Order
  Provided at time of order   Availability of Advanced Services must be confirmed with Cisco Sales Representative
 
       
Total Implementation Services (TIS)
  Provided at time of order   Availability of Advanced Services must be confirmed with Cisco Sales Representative
 
       
Network Deployment Mentoring (NDM)
  Provided at time of order    
A current list of Services is provided above. List may be updated from time to
time. Current information is available upon request

Page 12 of 18


 

ATTACHMENT B to ATTACHMENT 1
Integrator/Cisco Support Plan for Cisco IP Communications
Integrator Support Plan
The plan provides:
    Various levels of On-site hardware replacement on covered components, integrated with Cisco SMARTnet
 
    Remote Diagnostics
 
    24x7 Technical Support, integrated with Cisco SMARTnet
 
    Parts and Labor
 
    Software patches with Cisco Software Application Support
 
    Access to software updates with Cisco Software Application Support
As part of Integrator’s solution, Cisco will provide its SMARTnet service consisting of technical assistance center (TAC), Cisco.com access, hardware support and software support further described at http://www.cisco.com/public/scc/CTA FTS NOS Master.pdf. Integrator will undertake certain responsibilities related to Voice products and applications as part of pre-defined escalation procedures and business process established between Integrator and Cisco.

Page 13 of 18


 

ATTACHMENT C to ATTACHMENT 1
MINIMUM TERMS AND CONDITIONS FOR SUPPORT AGREEMENT
Each Support Agreement is to provide, as a minimum, as follows:
(1)   End User agrees to comply with Cisco’s Export Restrictions.
 
(2)   End User agrees to comply with Cisco’s standard Software License Agreement for all Cisco software provided with any Service.
 
(3)   End User agrees to comply with terms and conditions provided in the Program Description.
 
(4)   End User will keep all Cisco Confidential Information confidential.
 
(5)   Sufficient provisions such that Cisco shall be entitled to act as a third party beneficiary with respect to the enforcement of the terms and conditions herein.
 
(6)   Cisco or its suppliers’ liabilities shall be limited to the amounts actually paid by End User to Integrator for the Service giving rise to the liability during the six (6) months preceding the event or circumstances giving rise to such liability. Liability under each Service shall be cumulative and not per incident.
 
(7)   In no event shall Cisco or its suppliers shall be liable for (A) any indirect, incidental, special, punitive or consequential damages, lost profits or lost data, whether arising in contract, tort (including negligence) or otherwise or (B) any costs or expenses for the procurement of substitute equipment or services in each case, even if End Users, Integrator, Cisco, or its suppliers have been informed of the possibility thereof,
 
(8)   Cisco makes no warranty to End User of any kind with respect to the Service(s), express or implied, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose and non-infringement of third party rights. Any and all Services provided hereunder shall be performed in a workmanlike manner.
 
(9)   Integrator shall attach the applicable Program Description or materially similar text to each Support Agreement between Integrator and End User.

Page 14 of 18


 

APPENDIX “A” TO ATTACHMENT 1
CISCO PROBLEM PRIORITIZATION AND ESCALATION GUIDELINE
To ensure that all problems are reported in a standard format, Cisco has established the following problem severity definitions.    These definitions will assist Cisco in allocating the appropriate resources to resolve problems. Integrator must assign a severity to all problems submitted to Cisco.
PROBLEM SEVERITY DEFINITIONS:
     
Severity 1:
  An existing network is down or there is a critical impact to the End User’s business operation. Cisco, Integrator and End User will commit full-time resources to resolve the situation.
 
Severity 2:
  Operation of an existing network is severely degraded, or significant aspects of the End User’s business operation are being negatively impacted by unacceptable network performance. Cisco, Integrator and End User will commit full-time resources during Standard Business Hours to resolve the situation.
 
Severity 3:
  Operational performance of the network is impaired while most business operations remain functional. Cisco, Integrator and End User are willing to commit resources during Standard Business Hours to restore service to satisfactory levels.
 
Severity 4:
  Information or assistance is required on Cisco product capabilities, installation, or configuration. There is clearly little or no impact to the End User’s business operation. Cisco, Integrator and End User are willing to provide resources during Standard Business Hours to provide information or assistance as requested.
Cisco encourages Integrator to reference this guide when Integrator-initiated escalation is required. If Integrator does not feel that adequate forward progress or the quality of Cisco service is satisfactory, Cisco encourages Integrator to escalate the problem ownership to the appropriate level of Cisco management by asking for the TAC Duty Manager.
CISCO ESCALATION GUIDELINE:
                 
Elapsed                
Time   Severity 1   Severity 2   Severity 3   Severity 4
1-Hour
  Customer Engineering Manager            
 
               
4-Hour
  Technical Support Director   Customer Engineering Manager        
 
               
24-Hour
  Vice President Customer Advocacy   Technical Support Director        
 
               
48-Hour
  President (CEO)   Vice President Customer Advocacy        
 
               
72-Hour
          Customer Engineering Manager    
 
               
96-Hour
      President (CEO)   Technical Support Director   Customer Engineering Manager
Note: Severity 1 problem escalation times are measured in calendar hours 24 hours per day, 7 days per week. Severity 2, 3 and 4 escalation times correspond with Standard Business Hours.
The Cisco representative to which the problem is escalated will take ownership of the problem and provide the Integrator with updates. Cisco recommends that Integrator-initiated escalation begins at the Customer Engineering Manager level and proceed upward using the escalation guideline shown above for reference. This will allow those most closely associated with the support resources to correct any service problems quickly.

Page 15 of 18


 

ACCESSING TAC:
     
North America, South America:
  +1-800-553-2447 (within the United States)
 
  +1-408-526-7209
Europe, Middle East, Africa:
  + 32-2-704-5555
Asia Pacific:
  +1-800-805-227 (within Australia)
 
  + 61-2-8448-7107

Page 16 of 18


 

APPENDIX “B” TO ATTACHMENT 1
CISCO .com ONLINE PARTNER INITIATED CUSTOMER ACCESS (PICA)
Integrator Responsibility.
Integrator shall nominate at least one employee to enable End User Cisco.com access using Cisco.com administration tools.
Integrator shall forward the following information to Cisco (via electronic mail to “cco-team@cisco.com”), as soon as possible, for the nominated person(s):
  1.   Current Service Contract number with Cisco
 
  2.   Cisco.com User ID(s)
 
  3.   Internet email address(es)
The Integrator’s nominated employee(s) will be responsible for:
  1.   Providing Cisco.com access to End Users.
 
  2.   Assisting Cisco in verifying Cisco.com users previously registered (including but not limited to providing Cisco with reports detailing End Users registered and eligible for access and use of Cisco.com), whereby Integrator submitted End User Cisco.com Access Requests on behalf of their End Users. Assist in moving End Users from the older process to the PICA process.
 
  3.   Integrator is responsible for disabling End User’s PICA access when the End User is no longer eligible.
 
  4.   Integrator shall be responsible for ensuring that End Users only download software for use with Products for which applicable license and support fees have been paid, and shall pay to Cisco applicable license and support fees for any Products for which support is received through use of the procedures described in this Appendix B, regardless of whether or not such Product was originally sold or licensed by the Integrator to the End User.
Integrator Employee Registrations
Employees within the Integrator organization must continue to use the existing system of registering (i.e. with their Service Agreement number). To ensure correct access, Integrator employees should never use a special PICA account number for registering online.
End User Eligibility for Cisco.com Access
End User eligibility for Cisco.com access commences when the End User has purchased a Cisco Product, or service for Cisco Product(s) from the Integrator, and has a support agreement with that Integrator for such Product.
PICA Process Overview
  1.   Cisco will assign a unique PICA Registration Number prefix to the nominated person(s) if one does not already exist.
 
  2.   This prefix is the basis of the new PICA Registration Number numbering scheme for End Users (i.e. FJLxxxx). Each End User Company will have a different number following the prefix (i.e. FJL4001, FJL4004, FJL 4035 etc.)
 
  3.   If the Integrator wishes to entitle End User access to Cisco.com, the nominated person logs onto Cisco.com and uses the PICA Administration Tool to entitle End Users.
 
  4.   When this option is selected the fields listed below will appear. These fields enable them to determine the defaults for their customer’s Registration Numbers, and select the services and support the customer will be able to access via Cisco.com.
  Company Name
 
  Company Address
 
  Company City
 
  Company Postal Code
 
  Country End User is Located In

Page 17 of 18


 

  Select the PICA Support Options & PICA Commerce Options
 
  Select the Price List that you would like the End User Company to have access to, if necessary.
  5.   When correctly entered, selected, and executed, Cisco.com will generate a PICA Registration Number and Verification Key just for that End User Company, and display it on screen. For example FJL4012
 
  6.   After it is generated online, the PICA Registration Number may only be used within that End User Company. Only one number per End User Company Is normally permitted.
 
  7.   Any number of End User employees may register on Cisco.com with that PICA Registration Number for example, FJL4012. A unique User ID will be generated for each user that registers.
 
  8.   For security reasons, generic or group PICA Registration Numbers are not permitted under any circumstances.
 
  9.   For each registration performed, an email will automatically be sent to the PICA Administrator with the newly registered user’s registration details.
 
  10.   Disabling End User Cisco.com access is also be an online option.
Confidentiality. Integrator acknowledges thai, in the course of performing its duties, Integrator or the End Users to whom Integrator authorizes Cisco.com access may obtain information relating to the Products and to Cisco which is of a confidential and proprietary nature (“Proprietary Information”). Such Proprietary Information may include, but is not limited to, trade secrets, know how, invention techniques, processes, programs, schematics, Software source documents, data, financial information, and sales and marketing plans. Integrator shall at all times keep in trust and confidence all such Proprietary Information, and shall not use such Proprietary Information other than in the course of its duties under the Agreement, nor shall Integrator disclose any such Proprietary information without Cisco’s written consent. Integrator further agrees to immediately return to Cisco all Proprietary Information (including copies thereof) in Integrator’s possession, custody, or control upon termination of this Agreement at any time and for any reason. Integrator will indemnify Cisco for unauthorized disclosures of Proprietary Information by Integrator or its End User.

Page 18 of 18

EX-10.25 4 h34354exv10w25.htm AMENDMENT SEVEN TO SYSTEMS INTEGRATOR AGREEMENT exv10w25
 

Exhibit 10.25
AMENDMENT NO. 7
This Amendment No. 7 (the “Amendment”) to the U.S. Systems Integrator Agreement (the “Agreement”) by and between Cisco Systems, Inc., (“Cisco”) a California corporation having its principal place of business at 170 West Tasman Drive, San Jose, CA, 95134, and Internetwork Experts, Inc. (“Integrator”) a Texas corporation having its principal place of business at 15960 Midway Road, Suite 101, Addison, Texas, 77001 is entered into as of the date last written below (“the Effective Date”).
WHEREAS, Cisco and Integrator have previously entered into the Agreement dated November 13, 2001, as amended; and
NOW WHEREFORE, the parties agree to amend the Agreement as follows:
1).   The term of the Agreement is extended until November 12, 2006.
 
    If the Agreement shall have expired prior to the Amendment Effective Date, any orders received and Products purchased between the date of expiration and the Amendment Effective Date shall be in all respects deemed made under the Agreement as in effect prior to this Agreement.
 
2).   All other terms and conditions of the Agreement remain unchanged.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed as of the last date which is written below.
         
CISCO SYSTEMS, INC.
  INTERNETWORK EXPERTS, INC.
   
 
       
BY: /s/ FRANK A. CALDERONI
 
(Authorized Signature)
  BY: /s/ PAUL KLOTZ
 
(Authorized Signature)
   
 
       
NAME: FRANK A. CLADERONI
 

TITLE: VP, WW SALES FINANCE
 

DATE: MARCH 2, 2006
 

  NAME: PAUL KLOTZ
 

TITLE: VICE PRESIDENT
 

DATE: 2-22-06
 

   

EX-10.26 5 h34354exv10w26.htm AMENDMENT EIGHT TO SYSTEMS INTEGRATOR AGREEMENT exv10w26
 

EXHIBIT 10.26
Amendment No. 8 to Systems Integrator Agreement
This Amendment No. 8 (“Amendment”) to the Systems Integrator Agreement dated November 13, 2001, as amended (the “Agreement”) is entered into by and between Cisco Systems, Inc., a California corporation (“Cisco”), having its principal place of business at 170 West Tasman Drive, San Jose, California, 95134, and INX Inc. (formerly known as InterNetwork Experts, Inc.) (“Integrator”), a Delaware corporation having its principal place of business at 1955 Lakeway Drive, Suite 220, Lewisville, Texas 75057. Integrator’s right to resell the Services shall commence at the time when both parties’ authorized representatives have executed this Amendment (the “Effective Date”), as evidence by their signatures below. Except as modified by this Amendment, all terms and conditions of the Agreement shall remain in full force and effect. To the extent there is a conflict between the terms of the Agreement and this Amendment, the terms of this Amendment shall control. Unless otherwise agreed upon by the parties in writing, this Amendment shall terminate when the Agreement is terminated or expires.
WHEREAS, Cisco and Integrator have previously entered into the Agreement in order to set forth the terms and conditions pursuant to which Cisco will provide services to Integrator;
WHEREAS, Cisco and Integrator desire to further amend the Agreement in the manner stated herein;
NOW, THEREFORE, in consideration of the foregoing and the mutual promises and covenants contained herein, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereby agree as follows:
The parties hereby agree to amend the Agreement as follows:
1.   Ex. H: EXHIBIT FOR THE RESALE OF CISCO REMOTE OPERATIONS SERVICES (“CISCO ROS”) is hereby attached to and made a part of the Agreement.
This Amendment is the complete agreement among the parties concerning the subject matter herein and replaces any prior oral or written communications by the parties, including but not limited to any prior or existing agreement that Integrator may have or held with NetSolve, Incorporated. There are no conditions, understandings, agreements, representations, or warranties, expressed or implied, which are not specified herein. This Amendment may only be modified by a written document executed by the parties hereto.
Each party warrants and represents that its respective signatories, whose signatures appear below, have been and are on the date of signature, duly authorized to execute this Amendment.
             
INTEGRATOR   CISCO SYSTEMS, INC.
 
           
Authorized Signature:
  /s/ Paul Klotz   Authorized Signature:   /s/ Perry Booth
 
           
 
           
Print Name:
  Paul Klotz   Print Name:   Perry Booth
 
           
 
           
Print Title:
  Vice President   Print Title:   Cisco Financial
 
           
 
           
Date:
  3-7-06   Date:   3/20/06
 
           

Page 1 of 17


 

EXHIBIT H
EXHIBIT FOR THE RESALE OF CISCO REMOTE OPERATIONS SERVICES (“CISCO ROS”)
     This Exhibit (“Exhibit”), and all referenced Attachments, supplement the Agreement, and pertain to Integrator’s resale of Cisco’s Remote Operations Services (“Services”).
     This Exhibit consists of the following: the Terms and Conditions for the resale of the Services, Attachment 1 (Glossary of Terms), Attachment 2 (Services Availability), Attachment 3 (Integrator Requirements), Attachment 4 (Pricing), Attachments 5 and 6 (Approval Forms), Attachment 7 (Limited Warranty statement).
CISCO ROS RESALE TERMS AND CONDITIONS
1.0   DEFINITIONS.
 
    All capitalized terms not defined herein shall have the meaning ascribed in Attachment 1 (Glossary of Terms).
 
2.0   SCOPE. Integrator is authorized on a non-exclusive basis to resell Services to End Users in the Territory. The Services Integrator is authorized to resell are set forth in Attachment 2 (Services Availability). This Exhibit shall apply to Integrator’s resale of, and Cisco’s provisioning of, the Services.
 
3.0   CISCO RIGHTS AND OBLIGATIONS. For each End User to whom Integrator resells Services, Cisco will use commercially reasonable efforts to provide the Services to Integrator’s End User in accordance with the following.
  3.1   Resale of Services. Cisco will make the Services listed in Attachment 2 (Services Availability) available to Integrator for resale to Integrator’s End Users, subject to the specified limitations.
 
  3.2   Communications with End Users. Cisco will, from time to time, communicate with End Users, regarding such matters as Service activation, support and troubleshooting. All such communications will be in English unless otherwise agreed by Cisco and the End User. End Users calling Cisco for technical support should be fluent in English.
4.0   INTEGRATOR RIGHTS AND OBLIGATIONS.
  4.1   Services Descriptions. When Integrator resells the Services to an End User, Integrator shall provide at the time of sale to End User a copy of the Service Description of each Service ordered by the End User. Integrator further agrees to:
  (i)   provide or ensure that each End User provides the required Management Connections for each ordered service; and
 
  (ii)   ensure that Integrator and End User comply with all requirements listed in Section 5.0 (Customer Responsibilities) of the Services Description of each ordered Services; and
 
  (iii)   comply with all requirements set forth in Attachment 3 (Integrator Requirements).
      Integrator may not make any modification(s) to the Service Descriptions, except as delineated in section 5.2 below. Cisco shall only be obligated to provide the Services set forth in Attachment 2 (Services Availability) and shall not be obligated to provide any other services, including, without limitation, any services described in a Modified Description.
 
  4.2   Valid Customer Service Order. Cisco requires a valid Customer Service Order from Integrator prior to commencing Services to End Users.
 
  4.3   Submission of Transaction Details. Orders must state the name of the End User and provide contact information for the End User employee or contractor who is responsible for coordinating activation of the

Page 2 of 17


 

      Service with Cisco. An Order must also specify the Components that are to be managed by each ordered Service. Integrator will be responsible for providing all additional information reasonably requested by Cisco to fill the Order, such as the sites at which Components are located. Such information may be provided with the Order or promptly following Cisco’s request.
 
  4.4   Ordering. Integrator agrees to be bound by all Orders submitted by Integrator or on Integrator’s behalf. Each Order shall be limited to a single End User. Orders are subject to acceptance or rejection by Cisco. An Order received by Cisco will be deemed accepted unless Cisco rejects it in writing (by fax, e-mail or otherwise) within ten (10) Business Days of receipt.
 
  4.5   Supplemental Orders. Integrator may purchase additional quantities of a Service (“Supplemental Order”) for resale to an End User to which Integrator has previously sold that Service by adding additional Components to the existing Order for that service and End User (“Existing Order”). The Service Term of the Supplemental Order will be coterminous with the Service Term of the Existing Order. Supplemental Orders are subject to acceptance or rejection by Cisco.
 
  4.6   Start Date of Service Term.
 
      A Service may be turned up over the course of several weeks or months, as the End User makes each Component available for management of that Service. The initial Service Term of a Service will begin on the Start Date of that Service, whether or not the End User makes Components available for management on that date. However, as set forth in Section 9.3, Component-based fees will not be invoiced until the Service is initiated for the Component.
 
  4.7.   Activation Schedule. Delays. Rescheduling.
    Each party will use reasonable efforts to meet the Start Date of each Order accepted by Cisco, and will promptly inform each other of any expected delays. Either party may defer the scheduled Start Date of a Service by up to thirty (30) days by notifying the other party at least five (5) Business Days before the original Start Date. The notice will propose a new Start Date, which will be subject to the other party’s approval, such approval not to be unreasonably withheld or delayed.
  4.8   Cancellation Without Cause.
 
      Integrator may cancel all or any portion of an accepted Order, without cause, by notice to Cisco, provided:
  (i)   if Integrator reschedules activation of a Service for a Component for which such activation had already been scheduled pursuant to Section 4.7 (Activation Schedule), Integrator agrees to pay the rescheduling charge for that Component; and
 
  (ii)   if Integrator cancels all or substantially all of Integrator’s Order for a Service for an End User, effective either before the start of or during the Service Term of that Service, Integrator agrees to pay Cisco the cancellation fee per Section 9.2.
      In either (i) or (ii) above, Integrator shall pay Cisco the rescheduling or cancellation fees within thirty (30) days of the effective date of cancellation.
 
  4.9   Services Renewal. At the end of the initial Service Term of an Order, that Service Term will automatically be extended on a month-to-month basis until the Order for that Service is renewed for a longer term (which will be considered a new Service Term), or cancelled by either party on thirty (30) days notice. Cisco will give Integrator sixty (60) days notice of any price increases that will apply to such month-to- month services.

Page 3 of 17


 

  4.10   Effect of Termination. Termination or expiration of this Exhibit does not terminate Orders previously accepted by Cisco under this Exhibit, except as set forth in the Term and Termination section of the Agreement.
5.0   COPYRIGHT LICENSE FOR USE OF SERVICE DESCRIPTIONS.
  5.1   Each Service is described in a Service Description, which also sets forth requirements for use of that Service.
 
  5.2   Service Descriptions are copyrighted by Cisco, and may be used and modified only as permitted herein. Subject to this Agreement, Cisco grants Integrator a non-exclusive, non-transferable (except as permitted in Section 4.2) and nonsublicenseable (except as permitted in this Section) license, during the Term, with respect to the Service Description of each Service that Integrator seek to sell, to:
  (i)   modify the Service Description by adding Integrator’s Marks, provided such branding complies with Cisco’s then-current copyright
(http://www.cisco.com/en/US/about/ac50/ac47/copyright_material_guidelines.html) and other brandling guidelines at
http:/www.cisco.com/en/US/about/ac50/ac47/about_cisco_brand_center.html;
 
  (ii)   modify the Service Description to create a Modified Description;
 
  (iii)   use the Service Description or Modified Description solely to sell the Service and products or services Integrator bundle with that Service;
 
  (iv)   reproduce and distribute the Service Description or Modified Description solely to End Users and potential End Users, in connection with the marketing and sale of the Service; and
 
  (v)   sublicense third parties to exercise the rights granted in this Section 5.0, solely to perform services for Integrator.
6.0   USE OF CISCO’S MARKS.
  6.1   Integrator may use the Cisco Marks solely for use for the Services in connection with Integrator’s advertisement, promotion and distribution of the Services. Integrator’s use of Cisco’s Marks must comport with Cisco’s then-current policies.
 
  6.2   Notwithstanding section 6.1 above, Integrator may not use Cisco Marks in a Modified Description, unless approved by Cisco in writing for a specific Modified Description. Cisco may give or withhold such approval in its sole discretion. Cisco’s approval does not constitute an endorsement or approval of the contents of the Modified Description, and does not relieve Integrator of full responsibility for such content.
 
  6.3   Before publishing or disseminating any advertisement, promotional materials or documentation bearing any of Cisco’s Marks, Integrator will deliver a sample of the proposed item to Cisco’s designated representative for approval, which will not be unreasonably withheld or delayed.
 
  6.4   Integrator may not publish or otherwise disseminate any such item until approved by Cisco. All such advertising and other material will include such statements or other identifying references as Cisco may reasonably request. Any use of the Cisco Marks by Integrator will inure to Cisco’s benefit.
 
  6.5   Cisco (and its respective suppliers as the case may be), own all right, title and interest in the Marks, the Services and the software used to provide Services. Integrator has paid no consideration for the use of the Cisco Marks, and nothing in this Exhibit will give Integrator any interest in any of the Marks.
7.0   USE OF INTEGRATOR’S MARKS.
  7.1   During the Term, Cisco may list Integrator as an Integrator of Services on Cisco.com, and in presentations to current and potential investors and customers, using Integrator’s name and logo.

Page 4 of 17


 

  7.2   Before publishing or disseminating any other form of advertisement or promotional materials bearing any of Integrator’s Marks, Cisco will deliver a sample of the proposed item to Integrator for Integrator’s approval, which will not be unreasonably withheld or delayed.
 
  7.3   Cisco will not publish or otherwise disseminate any such items until approved by Integrator. All such advertising and other material will include such statements or other identifying references as Integrator may reasonably request. Any use by Cisco of Integrator’s Marks will inure to Integrator’s benefit. Cisco will comply with Integrator’s standard usage guidelines concerning use of Integrator’s Marks.
 
  7.4   Integrator owns all right, title and interest in Integrator’s Marks. Cisco has paid no consideration for the use of Integrator’s Marks, and nothing in this Agreement will give Cisco any interest in any of Integrator’s Marks.
 
  7.5   Upon termination or expiration of the Agreement or this Exhibit or both, for any reason, each party will immediately cease all display, advertising and use of the other party’s name and Marks, and Integrator will cease all use of the Service Descriptions and Modified Descriptions.
8.0   LIMITED SERVICE WARRANTY.
 
    The Services are provided with the Limited Service Warranty set forth in Attachment 7 (Limited Warranty Statement).
 
9.0   PRICE AND PAYMENT TERMS.
  9.1   Pricing. Cisco’s price(s) and discounts for the Services are set forth in Attachment 4 (Pricing) and http://www.cisco.com/partner/services/remote_ops/docs/cros_pricing.xls. All prices are exclusive of any taxes and duties which, if applicable, shall be paid by Integrator. Applicable taxes are billed as a separate item. Integrator may not set off against any invoices any amounts claimed due to Integrator from Cisco.
 
  9.2   Pursuant to Section 9.1 above (Pricing) and Attachment 4 (Pricing), the discount applicable to Integrator for each Service is based on the term for which the Service is ordered for a specific End User.
 
      If the sum of all recurring monthly charges paid by Integrator to Cisco at the time of cancellation (per Section 4.8) or at the end of Service Term is less than eighty-five percent (85%) of total recurring contract value, then Integrator agrees to pay Cisco a sum equal to eighty-five percent (85%) of such recurring contract value less the total recurring monthly charges actually paid to Cisco by Integrator.
 
      Integrator shall remit payment to Cisco within thirty (30) days of the cancellation date or at the end of the applicable Service Term, unless, upon expiration of the Service Term, Integrator agrees in writing:
(a) to extend that Service Term for the number of whole months necessary to permit Integrator to achieve the minimum eighty-five percent (85%) of total contract value for that Service, and
(b) to pay Cisco, during each month of that extension, recurring charges that are, at a minimum, equal to the amount charged in the final month of the original Service Term.
  9.3   Invoices. Invoices for recurring charges for a Service will be issued monthly, in advance (generally on the first day of each calendar month). Each such invoice will include charges only for those Components for which the Service has been implemented by the Cisco internal billing cut-off date in the month preceding the date of the invoice. The first invoice for a newly-implemented Component will include pro-rated charges for the period from the date Service was implemented for the Component until the start of the current billing period, as well as charges for the current billing period. One-time charges (initiation and set up fees, cancellation fees, time and materials fees, etc.) will be invoiced as incurred. Payment for all invoiced charges is due thirty (30) days from the invoice date in U.S. Dollars.

Page 5 of 17


 

  9.4   Additional Terms. Integrator agrees to pay for each ordered Service at the price in effect on the date Cisco receives an Order for the Service. Prices may be reduced by Cisco at any time, and may be increased on ninety (90) days notice. The applicable monthly charge for each Service is based on the number and types of Components to be managed under that Service, as referenced in Attachment 4 (Pricing).
 
      Price reductions and increases will apply to all Orders received after the effective date of the price change, except that the price applicable to each Component listed on a Supplemental Order will be the lower of: (i) the price charged for that Component on the Existing Order, or (ii) the then-current price for that Component, applying the same discount tier as applied to the Existing Order. If Integrator purchases a Service for some Components for an End User, and later purchase that Service for additional Components for the same End User, Integrator may take advantage of the higher discount (if any) that results from increasing number of Components under management, only if: (a) Integrator commits to a new one, two or three year Service Term for all Components, and (b) the new Service Term exceeds the number of months remaining in the Service Term of the existing Service.
 
  9.5   Resale Price. Integrator is free to determine its resale prices unilaterally. Integrator understands that neither Cisco, nor any employee or representative of Cisco, may give any special treatment (favorable or unfavorable) to Integrator as a result of Integrator’s selection of resale prices. No employee or representative of Cisco or anyone else has any authority to specify what Integrator’s resale prices for the Services must be, or to inhibit in anyway, Integrator’s pricing discretion with respect to the Services.
10.0   TERMINATION.
 
    This Exhibit may be terminated by Cisco and/or Cisco may suspend its performance of any and all Services on five days notice if Integrator fails to pay for the Services when due and fails to make such payment within fifteen (15) days after notice from Cisco of such past due payment. Integrator will be charged the normal daily rate for suspended Services during the period of suspension, and a Service restoration charge may apply. In addition, a deposit may be required prior to Service restoration.
 
11.0   TIME AND MATERIAL SERVICE CHARGES — UNCOVERED CAUSES.
  11.1   Notwithstanding any provision of a Service Description, the Services do not include troubleshooting or resolution of a reported Network problem, answering calls, or providing on-site assistance to the extent the reported problem results from, or the time or expenses incurred are due to, an Uncovered Cause.
 
  11.2   Subject to the limitations set forth in this Section 11, Integrator agrees to pay Cisco’s then-current time and material service rates for time and expenses Cisco incurs in providing services due to an Uncovered Cause. For example, such charges would be incurred if: (i) Integrator’s End User calls Cisco for assistance regarding a Component that is not managed by Cisco’s Service and Cisco has Integrator’s permission pursuant to Section 12.1 or (ii) Integrator’s Modified Description of a Service requires Cisco to change its normal processes or procedures or to incur more time in providing the Service.
 
  11.3   Cisco will promptly consult Integrator (or End User, if Cisco has Integrator’s permission pursuant to Section 12.1) once Cisco determines that a chargeable event has been identified or is about to occur. Prior to proceeding further, Cisco will require Integrator’s written authorization, unless pre-authorized pursuant to Section 12 below, to pay for time spent and expenses beyond that incurred in isolating or identifying a problem.
12.0   OTHER SERVICES CHARGES — AUTHORIZED BY INTEGRATOR OR END USER.
  12.1   From time to time, one of Integrator’s End Users may request that Cisco perform services (other than moves, adds, changes and disconnects) that are beyond the scope of the Services Integrator has purchased for resale to that End User (e.g., with respect to an Uncovered Cause). If Integrator checks “Yes” on Attachment 5 (Approval Form for Cisco to Provide Hourly Services to End Users), Integrator

Page 6 of 17


 

      authorizes Cisco to perform such services, and bill Integrator for those services at Cisco’s then-current rates.
 
  12.2   From time to time, one of Integrator’s End Users may request that Cisco perform moves, adds, changes and disconnects. If Integrator checks “Yes” on Attachment 6 (Approval Form for Processing End User MACDs), Integrator authorizes Cisco to perform the services requested by Integrator’s End User, and bill Integrator for those services at Cisco’s then-current rates.
13.0   DESIGN, REVIEW, ORDER SUSPENSION AND TERMINATION.
 
    Cisco will promptly notify Integrator if Cisco concludes that a Network is not reasonably supportable (for example, because of incorrect wiring of a LAN, protocols not disclosed to Cisco at the time Cisco accepted the Order, or a Network design that will require unusually high levels of troubleshooting and support), describing the problem encountered and any suspected cause(s). Notwithstanding any other provision of this Exhibit or the Agreement:
  (i)   If Cisco provides such notice prior to the date the Service is initiated for any Component of the affected Network, Cisco may, without liability to Integrator, suspend the Order for that Service until the problem is resolved to Cisco’s satisfaction;
 
  (ii)   If Cisco provided such notice after the Service is initiated for a Component of that Network, Cisco will continue to provide the Service for all Components for which Service has previously been initiated, but Cisco may, without liability to Integrator, refuse to initiate the Service for additional Components until the problem is resolved to Cisco’s satisfaction; and
 
  (iii)   Either party may terminate the Order for the affected Service and End User Network if the problem is not resolved within sixty (60) days of the date of Cisco’s notice. Cisco will have no liability to Integrator, and Integrator will have no liability to Cisco, arising from such termination.
14.0   SUSPENSION OF SERVICES FOR MISUSE OF MANAGEMENT CONNECTION.
 
    Cisco will have the right to suspend affected Services if a Management Connection established for use in providing such Services is used for any other purpose (for example, in an attempt to gain access to Cisco’s network or data). Cisco will promptly inform Integrator of any such suspension. Integrator will be charged the normal daily rate for suspended Services during the period of suspension. When Cisco is satisfied that adequate measures have been implemented to prevent a recurrence of the problem, Services will promptly be restored.
 
15.0   GENERAL.
  15.1   Entitlement. Integrator acknowledges that an End User is entitled to receive Services only for which Integrator has paid the service fees to Cisco.
 
  15.2   Disclosure of Contract Information. Integrator acknowledges and agrees that in no event shall any of the information contained in this Exhibit or Integrator’s Agreement be disclosed to any third party.
 
  15.3   Representations and Warranties. Integrator shall not make any representations or warranties on behalf of Cisco, except as expressly authorized herein or as expressly authorized by Cisco in writing. Neither Integrator nor Cisco will make any obligation to End Users on behalf of the other, nor commit the resources of the other to End Users.
 
  15.4   Independent Contractors. The relationship of Cisco and Integrator established by this Exhibit is that of independent contractors. Nothing in this Exhibit shall be construed to (i) give either party the power to direct and control the day-to-day activities of the other, (ii) constitute the parties as joint ventures, co-owners or otherwise as participants in a joint or common undertaking, or (iii) allow Integrator to create or assume any obligation on behalf of Cisco for any purpose whatsoever. All financial obligations associated with Integrator’s business are the sole responsibility of Integrator. All sales and other agreements

Page 7 of 17


 

      between Integrator and its End Users are Integrator’s exclusive responsibility and shall have no effect on Integrator’s obligations under this Agreement.
 
  15.5   Indemnification. Integrator hereby indemnifies and holds Cisco harmless from any claim, loss, damage or expense, including reasonable court costs and attorney’s fees, resulting from any claim made by End User against Cisco hereunder under claim of a third party beneficiary or otherwise. This shall not limit Cisco’s obligations, subject to the terms and conditions of this Exhibit, to provide the Services described herein. Integrator shall be solely responsible for, and shall indemnify and hold Cisco free and harmless from, any and all claims, damages or lawsuits (including Cisco’s attorneys’ fees) arising out of the acts of Integrator, its employees or its agents including, without limitation, any warranties made in addition to Cisco’s Limited Services Warranty and for any misrepresentation of Cisco’s reputation or the Services.
 
  15.6   No Third Party Beneficiaries. Except as expressly set forth herein, nothing expressed or referred to in this Exhibit shall be construed to give any person or entity other than the parties to this Exhibit any legal or equitable right, remedy, or claim under or with respect to this Exhibit or any provision of this Exhibit. This Exhibit and all of its provisions and conditions are for the sole and exclusive benefit of the parties to this Exhibit.
-Attachment 1 Follows-

Page 8 of 17


 

ATTACHMENT 1 to EXHIBIT H
GLOSSARY OF TERMS
The terms identified below define the terms set forth in this Exhibit.
     Agreement means the Cisco Systems Integrator Agreement and all incorporated Exhibits, amendments, and other identified documents.
     Attachments means the Attachments marked 1 through 7 to this Exhibit, which are incorporated and made a part of this Exhibit.
     Business Day(s) means Monday through Friday, excluding Cisco-observed holidays.
     Cisco means Cisco Systems, Inc., a California corporation having its principal place of business at 170 West Tasman Drive, San Jose, California 95134.
     Cisco.com means Cisco’s suite of on-line Services and information at www.cisco.com, previously known as CCO.
     Cisco Remote Network Management Services means the Cisco brand services listed in Attachment 2, which are available for resale to End Users per the terms of this Exhibit and Agreement.
     Component(s) means a device, circuit, link, interface, or other component of a Network.
     Customer Service Order CSO means a written/sealed or electronic order from Integrator to Cisco for the Services to be provided by Cisco under this Agreement.
     DBU means dial back up.
     Downtime means any time a managed component is not available to perform normal services, according to the Cisco ROS incident monitoring tools.
     End User means an entity (including Integrator) that purchases a Service from Integrator solely for the management of its IT infrastructure), and not for further distribution or resale.
     High Risk Activities means on-line control equipment in environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or aircraft communication systems, air traffic control, direct life support machines or weapons systems, in which the failure of the products or services could lead directly to death, personal injury, or severe physical or environmental damage.
     IT means Information Technology.
     Layer 3 means the third layer of the OSI model, also referred to as the “network layer.”
     LAN means Local Area Network.
     Managed Component(s) means an element for which remote IT-infrastructure management services are provided by Cisco.
     Management Connections mean the network connections that are required to enable to provide an ordered Service. These connections are specified in the Service Description of the Service.
     Marks means the name, trademarks, trade names and logos of a party, and the trademarks, trade names, logos and designations of any of its products or services.
     Modified Description means a Service Description that has been changed by Integrator (by additions, deletions or otherwise) in any way, for example, to describe other services Integrator bundle with the Service. Notwithstanding the foregoing, adding Integrator’s Marks to a Service Description does not, alone, create a Modified Description.
     Network means a set of interconnected and interworking Cisco supported hardware and software.
     Network Availability means the percentage of time that the Network is available to perform normal services, according to the Cisco ROS incident monitoring tools.
     Network Component means a device or link that makes up part of a network.
     NOC means the Cisco Network Operations Center, the organization that performs management duties on End User networks.
     Order means a Customer Service Order.
     OSI Model means the Open System Interconnection Reference Model.

Page 9 of 17


 

     The Portal means the online Web user interface supplied for Integrator and End Users to receive and submit information to and from the NOC.
     Service Description means Cisco will provide the Services and perform the Cisco responsibilities described in the standard Cisco Service Descriptions located at http://www.cisco.com/partner/services/remote ops/docs/cros ServiceDescriptions.pdf (or such other location of which Cisco may notify Integrator from time to time).
     Service Term means the term for the Services as stated on the CSO.
     Service(s) means Cisco Remote Operations Services (“Cisco ROS”) described in the standard Cisco Service Description or a mutually agreed upon custom statement of work. The Services can also include those provided by Cisco per Integrator’s request per the Move, Add, Change process for new or existing Service Orders.
     Start Date means the date on which Cisco agrees to begin providing an ordered Service, as set forth on Cisco’s acceptance of the Order for that Service (or if no date is specified there, then the Start Date requested in Integrator’s Order).
     Territory means the fifty United States.
     Uncovered Cause means (i) the failure of Integrator or Integrator’s End User to comply with any of the requirements in Section 5.0 (Customer Responsibilities) of a Service Description or in this Agreement, or Integrator’s failure to comply with any of the Integrator’s responsibilities listed in this Agreement; (ii) the fault, negligence, act or omission (including operator error) of anyone other than Cisco and its subcontractors; (iii) inaccurate information provided to us by Integrator, Integrator’s End User or a third party (such as an equipment or facilities vendor); (iv) Integrator’s failure to provide an End User the Service Description of a Service (even if Integrator provided a Modified Description to that End User); (v) an item (including a Component) that is not managed by a Service; (vi) a Network design provided by anyone other than Cisco; or (vii) a managed Component or a Network Connection that adversely affects the provision of any Service or increases our cost of providing that Service.
     VPN mean Virtual Private Network.
     WAN means Wide Area Network.
-End of Attachment 1-

Page 10 of 17


 

ATTACHMENT 2 to EXHIBIT H
Services AVAILABILITY
     
    Services Available and requirements for
Cisco Remote IT Infrastructure and Change   commercial resale in the United States
Management Services   (excluding sales to U.S. Federal Government)
WAN/LAN — Management
  No specialization required
 
   
IP Telephony — Management
  Must have Cisco IPC Specialization to resell
 
   
Security — Management
  Must have Cisco Security Specialization to resell
A current list of Services is provided above. List may be updated from time to time. Current information is available upon request.
***************
-End of Attachment 2-

Page 11 of 17


 

ATTACHMENT 3 TO EXHIBIT H
INTEGRATOR REQUIREMENTS
INTEGRATOR SHALL MEET ALL OF THE FOLLOWING CRITERIA AS A CONDITION TO THE RIGHT TO RESELL THE SERVICES:
1.   Integrator shall be in good standing (i.e. at least maintain its partnership status and remain current on outstanding invoices);
 
2.   Integrator shall have Cisco’s IPC specialization criteria;
 
3.   Integrator shall have a corporate main office or be headquartered in the United States; and
 
4.   Integrator shall be in good CSAT standing (maintaining the minimum score for the U.S. Theatre)
-End of Attachment 3-

Page 12 of 17


 

ATTACHMENT 4 TO EXHIBIT H
PRICING
All pricing terms of Section 9.0 apply. Pricing subject to change.
See the Cisco ROS service descriptions
http://www.cisco.com/partner/services/remote_ops/docs/cros_ServiceDescriptions.pdf for additional information and a full list of supported equipment.
Cisco ROS Price List — Volume Variable List (VVL) Price located at:
http://www.cisco.com/partner/services/remote_ops/docs/cros_pricing.xls
Recurring and non-recurring (one-time) fees are rounded to the nearest dollar, actual prices may vary. Non-recurring fees listed are for existing networks.
All Services contain two charges (1) one-time service activation fee (non-recurring fees) and (2) monthly recurring fee.
Prices are determined by device counts and term length.
The following table reflects the discount that Integrator shall receive for monthly recurring fees.
MAC fees are not discounted.
                         
All Recurring Services
Months of Term:
    12       24       36  
     
Discounts from VVL Price:
    15 %     20 %     25 %
International Pricing Notes:
If the physical location of the managed device is outside the United States, the price may be subject to the following increase over the domestic VVL prices:
         
Canada
    0 %
EMEA
    15 %
Japan
    15 %
Australia
    15 %
Latin America
    25 %
APAC
    25 %
Rest of world
    25 %
-End of Attachment 4-

Page 13 of 17


 

ATTACHMENT 5 TO EXHIBIT H
APPROVAL FORMS
Approval Form for Cisco to Provide Hourly Services to End Users
         
Integrator Name:   Inx
     
Integrator HQ Address:   1955 Lavelay Dr. Ste 220
 
   
o   YES. When Integrator’s End User requests or requires technical assistance or other services (other than moves, adds, changes and disconnects, as defined on Cisco’s price list) that are beyond the scope of the Services Integrator have purchased from Cisco (e.g., with respect to an Uncovered Cause), Integrator HEREBY AUTHORIZES Cisco to e-mail the End User (with copy to Integrator) requesting the End User’s approval for Integrator to provide that service to the End User for a quoted hourly rate.
If Integrator checks YES, and if the End User approves Integrator’s providing the service for an hourly fee, we will provide that service as Integrator’s subcontractor, and will bill Integrator for such services as set forth in Section 12.0 (Other Services Charges — Authorized by Integrator or End User). Unless Integrator indicates otherwise below, Cisco will quote the then-standard Professional Services Rate (located in the Move, Add, Change section of Attachment 4 (Pricing)) to the End User for these services. As a courtesy, if Integrator prefers that Cisco quote a different hourly rate for such services, enter that hourly rate here: $          /hour.
             
Integrator contact to cc: on authorization form:
 
           
Integrator contact name:    
 
           
Cell Phone:        
         
Pager:
           
     
Email:
           
     
Approval will be received from the end-user via email or facsimile before Cisco will render the requested services.
x   NO. When Integrator’s End User requests or requires technical assistance or other services that are beyond the scope of the Services Integrator has purchased from Cisco (e.g., with respect to an Uncovered Cause), Integrator DOES NOT AUTHORIZE Cisco to e-mail the End User requesting the End User’s approval for Integrator to provide that service for a quoted hourly rate.
 
    If Integrator checks “No”, Integrator must provide contact information for Integrator’s support or sales personnel who can be reached 24x7 to provide or authorize the requested or required services.
             
Integrator 24X7 contact name:   Integrator 24X7 contact name:
 
  Jon Groves       Gary Derheim
 
           
Cell Phone   Cell Phone
 
  972-786-4006       214-893-1409
 
           
Pager:   Pager:
 
           
Email:   Email:
 
  jonathan.groves@inxi.com       gary.derheim@inxi.com
Designate additional contacts on an attachment to this Exhibit. If contact information changes, it is Integrator’s responsibility to notify Cisco of the change.
-End of Attachment 5-

Page 14 of 17


 

ATTACHMENT 6 TO EXHIBIT H
Approval Form For Processing End User MACDs
         
Integrator Name:   Inx
     
Integrator HQ Address:   1955 Lavelay Dr. Ste 220
 
   
When Integrator’s End User makes request to Cisco for moves, adds, changes or disconnects (MACDs) as defined on Cisco’s price list, Cisco will be unable to provide the requested service without Integrator’s written approval. The time for Cisco to provide that service will therefore be increased by the time it takes to obtain Integrator’s written approval or submission of that request. If Integrator wants to expedite the MACD process for Integrator’s End Users, Integrator may authorize Cisco to provide the requested service, and bill Integrator for that service automatically, by checking “Yes” below:
o   YES. When Integrator’s End User requests MACDs, Integrator HEREBY AUTHORIZES Cisco to provide the requested service.
If Integrator checks YES, Cisco will provide that service as Integrator’s subcontractor, and will bill Integrator for such services at the rates set forth in Cisco’s then-current price list. Unless Integrator indicates otherwise below, Cisco will quote the then-current rates to the End User for these services. As a courtesy, if Integrator prefers that Cisco quote a different rate for such services, enter those rates here:           
x   NO. Integrator does not want Cisco to begin processing a MACD request until Cisco receives Integrator’s specific written authorization in each instance. Integrator understands that this election will increase the time it takes for Cisco to respond to such requests from Integrator’s End Users.
 
    In either case, Integrator would like Cisco to provide information about MACDs requested by the End Users to the following contacts:
             
Billing contact:   Gary Derheim
 
           
Cell Phone:   214.893.1409
         
Pager:
           
     
Email:   gary.derheim@inxi.com
     
MAC & Disconnect contact:   Jon Groves
 
           
Cell Phone:   972.786.4006
         
Pager:
           
     
Email:   jonathan.groves@inxi.com
     
Designate any additional contacts on an attachment to this Exhibit. If contact information changes, it is Integrator’s responsibility to notify Cisco of the change.
-End of Attachment 6-

Page 15 of 17


 

Attachment 7 TO EXHIBIT H
Limited Warranty and Disclaimer for Remote Operations Services
1.0 GENERAL WARRANTY REGARDING ALL SERVICES FOR EACH END USER.
WITH RESPECT TO SERVICES, CISCO’S EXCLUSIVE WARRANTY IS THAT THE SERVICES SHALL BE PERFORMED IN A WORKMANLIKE FASHION. IN ANY MONTH IN WHICH CISCO HAS BREACHED THIS WARRANTY, CISCO WILL CREDIT INTEGRATOR UP TO ONE HUNDRED PERCENT (100%) OF THE SERVICE FEES FOR THAT MONTH FOR THE SERVICES. IN ORDER TO RECEIVE A CREDIT, INTEGRATOR MUST NOTIFY CISCO IN WRITING WITHIN THIRTY (30) DAYS FOLLOWING THE END OF THE MONTH DURING WHICH THE SERVICES WERE PROVIDED STATING (I) THE REASON INTEGRATOR IS DISSATISFIED WITH THE SERVICES AND (II) THE AMOUNT OF SERVICE FEES INTEGRATOR REQUESTS TO BE CREDITED. ANY CREDIT PAID BY CISCO TO INTEGRATOR (UP TO THE LIMITS ABOVE) APPLY TO THE NEXT BILLING CYCLE AND WILL CONSTITUTE INTEGRATOR’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE WARRANTY UNDER THIS SECTION 1.0. CISCO SHALL NOT BE OBLIGATED TO CREDIT INTEGRATOR AN AGGREGATE AMOUNT EXCEEDING TWO MONTHS’ SERVICE FEES IN ANY TWELVE MONTH PERIOD, OR AN AGGREGATE AMOUNT EXCEEDING THREE MONTHS’ SERVICE FEES IN ANY EIGHTEEN (18) MONTH PERIOD.
2.0 ISDN WARRANTY.
ON MANAGED COMPONENTS CONFIGURED BY CISCO TO USE AN ISDN DIAL BACKUP (DBU) CIRCUIT, INTEGRATORS ARE RESPONSIBLE FOR ISDN CHARGES ASSOCIATED WITH ANY CONFIGURATION AND TESTING, THE NORMAL OPERATION OF THE ISDN DBU IN THE EVENT OF A PRIMARY WAN CIRCUIT FAILURE, AND INTEGRATOR-REQUESTED ACTIVATION OF THE ISDN DBU. IN THE EVENT OF A CONFIGURATION ERROR MADE BY CISCO THAT CAUSES THE ISDN DBU TO BECOME ACTIVE, INTEGRATOR’S SOLE AND EXCLUSIVE REMEDIES FOR A BREACH OF WARRANTY UNDER THIS SECTION 2.0 SHALL BE FOR CISCO TO CORRECT THE CONFIGURATION UPON DISCOVERY WITHIN THE CHANGE MANAGEMENT PROCESS, AND ALSO THAT CISCO MAY CREDIT THE INTEGRATOR FOR UP TO $2,500.00 PER ISDN LINE PER EVENT.
3.0 NETWORK AVAILABILITY (WAN MANAGEMENT SERVICES ONLY).
NETWORK AVAILABILITY EXTENDS UP TO AND INCLUDING LAYER 3 OF THE OSI MODEL, PROVIDED THAT THE SOURCE OF THE PROBLEM(S) IS A NETWORK COMPONENT, AND IS CALCULATED AS FOLLOWS:
     
Availability =1-
  Total Downtime (in minutes) for all Network Links
   
 
(# of minutes in month) x (Total Network Links)
CISCO WARRANTS THAT NETWORK AVAILABILITY WILL BE EQUAL TO OR GREATER THAN 99.5% FOR EACH MONTH DURING THE SERVICE TERM. IN THE EVENT SUCH NETWORK AVAILABILITY GOAL FOR ANY GIVEN CALENDAR MONTH IS NOT ACHIEVED, INTEGRATOR’S SOLE AND EXCLUSIVE REMEDY FOR A BREACH OF WARRANTY UNDER THIS SECTION 3.0 SHALL BE FOR CISCO TO CREDIT INTEGRATOR 50% OF THE WAN MANAGEMENT CHARGES FOR THAT MONTH, UP TO A MAXIMUM CREDIT OF $10,000 IF THE CAUSE IS A CARRIER OUTAGE BEYOND CISCO’S REASONABLE CONTROL, OR UP TO A MAXIMUM CREDIT OF $20,000 FOR ALL OTHER COVERED CAUSES (SEE EXCLUSIONS FROM COVERED CAUSES BELOW).
FOR PURPOSES OF DETERMINING WHETHER THE MONTHLY NETWORK AVAILABILITY GOAL IS MET, DOWNTIME EXCLUDES OUTAGES RESULTING FROM (I) VPN SITES; (II) FAILURES OF ANY FACILITIES, EQUIPMENT, SERVICES, OR THE LIKE WHICH ARE NOT NETWORK COMPONENTS, INCLUDING BUT NOT LIMITED TO LAN COMPONENTS; (III) FAILURE OF INTEGRATOR TO PERFORM ITS RESPONSIBILITIES DEFINED IN THIS DOCUMENT, OR ANY FAULT, NEGLIGENCE, OPERATOR ERROR, ACT OR OMISSION OF INTEGRATOR, INCLUDING THE SUPPLYING OF INACCURATE INFORMATION TO CISCO; (IV) UNAVAILABILITY OF END USER PERSONNEL TO GRANT CISCO ACCESS TO END USER FACILITIES; (V) FAILURE OF EQUIPMENT OR CARRIER FACILITIES AT HEADQUARTER/HUB LOCATIONS UNLESS REDUNDANT EQUIPMENT, AND REDUNDANT AND DIVERSE CARRIER FACILITIES ARE IN PLACE AND OPERATING; (VI) UNAVAILABILITY OF ANY OTHER REQUIRED (PER THE CISCO-APPROVED NETWORK DESIGN) DIAL BACK-UP OR OTHER REDUNDANT FACILITIES OR EQUIPMENT; (VII) FAILURE OF EQUIPMENT NOT COVERED BY A MAINTENANCE AGREEMENT WITH CISCO UNLESS INTEGRATOR, END USER OR ITS THIRD PARTY MAINTENANCE PROVIDER

Page 16 of 17


 

RESTORES THE EQUIPMENT WITHIN AGREED UPON TIMEFRAMES; (VIII) MASS OUTAGES, DEFINED AS CATASTROPHIC OUTAGES OF END USER’S CARRIER’S NETWORK AFFECTING MULTIPLE END USERS, BEYOND CISCO’S REASONABLE CONTROL; OR (IX) LOCATIONS OUTSIDE CONTINENTAL UNITED STATES.
4.0 GENERAL DISCLAIMER FOR ALL SERVICES.
4.1 ANY WARRANTIES AND RELATED REMEDIES IN THIS ATTACHMENT 7 ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR REMEDIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE DISCLAIMERS AND EXCLUSIONS IN THIS ATTACHMENT 7 SHALL APPLY EVEN IF THE EXPRESS WARRANTIES AND LIMITED REMEDIES SET FORTH IN THIS ATTACHMENT 7 FAIL OF THEIR ESSENTIAL PURPOSE. IN ANY EVENT, THE WARRANTIES PROVIDED UNDER THIS AGREEMENT ARE SUBJECT TO THE LIMITATIONS OF LIABILITY SET FORTH IN THE AGREEMENT.
4.2 BECAUSE OF THE CONTINUOUS EVOLUTION OF THE SOPHISTICATION OF NETWORK THREATS AND INFRASTRUCTURE TECHNOLOGIES, CISCO DOES NOT MAKE, AND IT IS ACKNOWLEDGED THAT CISCO CANNOT MAKE ANY WARRANTY OR REPRESENTATION THAT ANY SYSTEM ATTACK OR IMPACTING INCIDENT WILL BE DETECTED OR PREVENTED.
4.3 INTEGRATOR ACKNOWLEDGES THAT THE SERVICES ARE NOT DESIGNED OR INTENDED BY CISCO FOR USE OR RESALE IN, OR FOR INCORPORATION INTO PRODUCTS OR SERVICES USED IN HIGH RISK ACTIVITIES. CISCO SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND WITH RESPECT TO THE USE OF THE SERVICES IN CONNECTION WITH ANY HIGH RISK ACTIVITY.
-End of Attachment 7-

Page 17 of 17

EX-23.1 6 h34354exv23w1.htm CONSENT OF GRANT THORNTON LLP exv23w1
 

Exhibit 23.1
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We have issued our reports dated March 13, 2006, accompanying the consolidated financial statements and schedules included in the Annual Report of INX Inc. (formerly I-Sector Corporation) on Form 10-K for the year ended December 31, 2005. We hereby consent to the incorporation by reference of said reports in the Registration Statements of INX Inc. (formerly I-Sector Corporation) on Forms S-8 (File No. 333-41001, effective November 25, 1997 and File No. 333-60320, effective May 7, 2001).
/s/ GRANT THORNTON LLP
Houston, Texas
March 13, 2006

 

EX-31.1 7 h34354exv31w1.htm RULE 13A-14A/15D-14A CERTIFICATION OF CHAIRMAN AND CEO exv31w1
 

Exhibit 31.1
Rule 13a-14(a)/15d-14(a) Certification of Principal Executive Officer
I, James H. Long, certify that:
1. I have reviewed this annual report on Form 10-K of INX Inc.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under my supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to me by others within those entities, particularly during the period in which this report is being prepared;
b) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report my conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
c) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
         
     
Date: March 24, 2006  /s/ JAMES H. LONG    
  James H. Long, Chief Executive Officer   
     
 

 

EX-31.2 8 h34354exv31w2.htm RULE 13A-14A/15D-14A CERTIFICATION OF CFO exv31w2
 

Exhibit 31.2
Rule 13a-14(a)/15d-14(a) Certification of Principal Financial Officer
I, Brian Fontana, certify that:
1. I have reviewed this annual report on Form 10-K of INX Inc.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under my supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to me by others within those entities, particularly during the period in which this report is being prepared;
b) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report my conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
c) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
         
     
Date: March 24, 2006  By   /s/ BRIAN FONTANA    
  Brian Fontana, Vice President   
  and Chief Financial Officer   
 

 

EX-32.1 9 h34354exv32w1.htm SECTION 1350 CERTIFICATION OF CEO exv32w1
 

Exhibit 32.1
Section 1350 Certification of Principal Executive Officer
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Annual Report of INX Inc. (the “Company”) on Form 10-K for the year ended December 31, 2005 (the “Report”), as filed with the Securities and Exchange Commission on the date hereof, I, Brian Fontana, Vice President and Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. §1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002, that:
1.   The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and
 
2.   The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
     
/s/ JAMES H. LONG
   
 
James H. Long
   
Chief Executive Officer
   
March 24, 2006

 

EX-32.2 10 h34354exv32w2.htm SECTION 1350 CERTIFICATION OF CFO exv32w2
 

Exhibit 32.2
Section 1350 Certification of Principal Financial Officer
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Annual Report of INX Inc. (the “Company”) on Form 10-K for the year ended December 31, 2005 (the “Report”), as filed with the Securities and Exchange Commission on the date hereof, I, Brian Fontana, Vice President and Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. §1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002, that:
1.   The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and
 
2.   The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
         
  By:   /s/ BRIAN FONTANA    
  Brian Fontana, Vice President   
  and Chief Financial Officer   
 
     
March 24, 2006

 

EX-99.1 11 h34354exv99w1.htm REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS exv99w1
 

Exhibit 99.1
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON SCHEDULE
To the Stockholders of INX Inc.
In connection with our audits of the consolidated financial statements of INX Inc. (formerly I-Sector Corporation) and subsidiaries referred to in our report dated March 13, 2006, which is included in the Company’s 2005 Form 10-K, we have also audited Schedule II for the years ended December 31, 2003, 2004 and 2005. In our opinion, this schedule, when considered in relation to the basic financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.
/s/ GRANT THORNTON LLP
Houston, Texas
March 13, 2006

 

GRAPHIC 12 h34354h3435401.gif GRAPHIC begin 644 h34354h3435401.gif M1TE&.#EA00`D`-4``%]?7Q\?'R\O+[^_OQ<7%V]O;W]_?T]/3RW MMY>7EQL;&XN+B]?7U\?'Q^?GYX>'AUM;6SL[.T-#0S,S,Z>GIU-34VMK:V-C M8^/CXY.3D_/S\\O+RRLK*W-SYN;F\/#PP<'!P\/#S\_ M/____P```````````````````````````"'Y!```````+`````!!`"0```;_ M0-QC,,$9C\BD\JB@4);0J+1B"V2D6&/#EG-DO]%;P$8`AW.)7,7,-MX(!?4C MX?5$/,;28H";%"(/23%(Y%#P8/)08=.!H0"DAB.!43 M`S4%.&DU'2L6.0(4$3DY*((Y-RD4&@P,`#A<-1X#.1(B%!LY-4UQ#C5=P#4, MGF5&'CD&.#=0%VX0(."`@.(%"R0!N.!K`Z"`?3A$Y"`0B-ZR'`,^<"EW MY`:"!@TF9*"(`X"-`SB`K;$FX("`)`X*'%!#86(1_V`!BN@S$B='B7G:[LVS M`<&3A1LU'K#(<6!%T0'`#EBP&"!!4T\Y-.3(!-4(`0DUJI'`2"('"'GT8'7I M8&/#LY)R'T`$4&$B2&`Y;.!XQ1(LK$"#BLCM-*8(!%BEXMX#',U(B@0W5.#( M<`/$X!L'Y)VXD0"'AQLW8"31,.)&#",1PID"G0E%:1P+#MS@\!##`@P)^(08 M8;"-\>-@"J!>SKRY<]28,:/&$.+`@1"_K9M8P#U$"`PF,``8,6(!A`3MR-3@ MLL&PW/=RM\&7^W&^_?OXY7)!D@:^A,#P<>&?7`S(14!^[PD(7WUR;74$`@P: M"-^!\_T'RTPPRH/\@A^\YZ`:"))9H(H`@"H97#@7F,E^$ZGQ((H4: MGKC+$?)="*.,]PG(XXGWU>!>?F3@)Y^"#'[X'P'MD+C?BB0"AN`V]7'QX8$W MV&.B)Q:R:$R+[ZUD3%(4SE=,@&/"(H"6L!S8Y86P#&D?A5*:Z-=\7&09I#IR MR;GA>Y+9M^-[-<*B9XDB6D/B1`IH\^.@"<*RC9X_SH?$G7C"`@P--8"0XXDU M=`G"#1``0$"C"-XUHJ!R`2,6!Y]&BN9\%UP#@`1BYD?"$T;<"2,L$'$@@0)- MYA"E^)GW;D0*6`#`D5I:X\"VQQ@2#WT/FC?`@0`L!-$ M,^3`00T(F)"#1B:VU=`%"-C0T#EI(%`L?$@<2]&:.P$#44-K4K1G@J_0HX`` M:]H`41S@W(=$L"P#0(W;!"'UT43T)!8)^3PR@8RY'#!R`M,1,].:200>0X-&4!`PD`_AAHM +E-M`6M[;!!`$`#L_ ` end
-----END PRIVACY-ENHANCED MESSAGE-----